Brand Guidebook 2 | Visual Merchandising | Tong Wang

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EVERGREEN GRAPHIC & PLANOGRAM UPDATE 2018


OVERVIEW Evergreen Graphic and Planogram Update 2018

In the strategy of developing our shop expertise, supporting a more informed guest experience is the goal of our back wall graphic and planogram update. To accomplish this, we focused on stronger navigation, benefit and pricing communication at point of sale. This first phase is a step toward achieving a hierarchy, cadence and graphic tone for all in-store graphics. Additionally, we are a working to inject consumer facing graphics with a more approachable, conversational tone and guest centric communication style.

BIG IDEAS • • • • • •

Intuitive Navigation Benefit Driven More Consistent Visual Tone Hero SKU Focus Product Hierarchy Pricing Transparency

Find all graphics on Sweetdam and planograms on IWD Displayer

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GRAPHICS


GRAPHICS | OVERVIEW Evergreen Graphic and Planogram Update 2018

LOTUS GLOBAL FULL BAY 2018 EVERGREEN UPDATE 2018 PAGE 1/2

A key goal in this update is to create both cohesive messaging and a consistent visual language by franchise and as a whole collection.

NAVIGATION SIGN • Lead with bold benefit

language • Macro ingredient

Described left is a top-line breakdown of each back wall graphic’s intention.

GLORIFIER UNIT

The following pages detail our principles, strategy and standards for imagery and messaging.

• Flexibility to highlight newness,

link sell or key SKUs • Adapt copy and product display to local market needs • Environmental ingredient

All assets are available on Sweetdam via the path below |

FRANCHISE SHELF TALKER

> Fresh Asset Library > Non Franchise > Merchandising Asset > Non Campaign

• Bold benefit language • Direct franchise benefits • Macro ingredient

The Evergreen Asset Style Guide and Bilingual Standards is available on the intranet via the path below |

HERO PRODUCT SHELF TALKER • Hero product and create

>Departments >Merchandising >Guidelines & Tools

hierarchy • Direct product benefit • Dramatized product imagery DISPLAY . 2018/04/10 19:06:51 . id:34603

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GRAPHICS | NAVIGATION SIGN UPDATES Evergreen Graphic and Planogram Update 2018

LEAD WITH BOLD BENEFIT LANGUAGE Direct, top line benefits guide guests based on skin need.

MACRO FRANCHISE INGREDIENT Franchise imagery is shown at macro scale for a lush touch of fresh ingredients that create a cohesive color story to frame each bay.

EXISTING

new!

The logo, category and Research Lab seal have been removed so that benefit is clearer and the primary focus to navigate guests. 5


GRAPHICS | NAVIGATION SIGNS OVERVIEW Evergreen Graphic and Planogram Update 2018 SKINCARE

CATEGORY

BODYCARE

BILINGUAL TEMPLATES

BODYCARE Hesperides Grapefruit

FPO

This graphic will release shortly, more details to follow

FPO

This graphic will release shortly, more details to follow

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GRAPHICS | FRANCHISE SHELF TALKER UPDATES Evergreen Graphic and Planogram Update 2018

LEAD WITH FRANCHISE BENEFIT Franchise benefit language is direct and conversational, incorporating the franchise name in the benefit headline.

CONCISE FRANCHISE BENEFITS Top three franchise benefits are summarized in three points, to quickly communicate specific supporting benefit/claims.

The logo and box have been removed to allow for additional benefit language and a larger, easy to read typeface. EXISTING

new! 7


GRAPHICS | HERO PRODUCT SHELF TALKER UPDATES Evergreen Graphic and Planogram Update 2018

DIRECT BENEFIT LANGUAGE Benefit language is concise and speaks specifically to the hero product.

HERO PRODUCT The hero product is dramatized through scale and lush open jar imagery. Additionally, size of the jar eliminates the need to list the product name, allowing more space for supporting messaging in the visual. ICONIC FRANCHISE IMAGERY The macro ingredient connects to the navigation signage to achieve cohesive visual language within each franchise.

EXISTING

new!

The logo and box have been removed to allow for a larger, easy to read typeface.

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GRAPHICS | SHELF TALKER OVERVIEW Evergreen Graphic and Planogram Update 2018

FRANCHISE SKINCARE

CATEGORY

BODYCARE

FPO

FPO

These graphics will release shortly, more details to follow

BILINGUAL TEMPLATES

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GRAPHICS | BILINGUAL SHELF TALKER OVERVIEW Evergreen Graphic and Planogram Update 2018

BILINGUAL TEMPLATES

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GRAPHICS | GLORIFIER UNIT Evergreen Graphic and Planogram Update 2018

FLEXIBLE PRODUCT FOCUS Benefit language speaks to the entire franchise in order to have flexibility in what product is featured on the unit. Partner with your local marketing team to localize messing and product feature based on your market strategy.

CREATE HIERARCHY This unit is a platform to celebrate product based on your marketing strategy -- newness, key SKUs, rituals or link-selling products all have a place here!

More details to follow on a global order for FR-688 Glorifier Unit in April 2018

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GRAPHICS | GLORIFIER UNITS OVERVIEW Evergreen Graphic and Planogram Update 2018

SKINCARE FRANCHISE & CATEGORY

FPO

This graphic will release shortly, more details to follow

BILINGUAL TEMPLATES

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PLANOGRAMS


PLANOGRAM | MERCHANDISING PRINCIPLES Evergreen Graphic and Planogram Update 2018

LOTUS GLOBAL FULL BAY 2018 EVERGREEN UPDATE 2018

The Back Wall Bays serve two business goals -- distortion of top sellers and highlighting key product. We work to drive balance through the cadence of product placement, stock levels, graphics and objects. Our goal in this planogram strategy is to create more dedicated space for additional product facings and graphics. Additionally, display an abundance of product alongside propping and fresh ingredients to create a welcoming and sensorially rich space.

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CREATE HIERARCHY Utilize fixtures and graphics and mass out products to celebrate key SKUs based on your marketing strategy. CONTEXTUALIZERS Layer in propping and fresh ingredients for that special, hand-picked touch. These elements elevate the Back Wall and are essential to creating an inspiring space for our guests. PRICING LABEL Placed in front of product to inform guests and provide pricing transparency. More details to follow!

DISPLAY . 2018/04/10 19:06:51 . id:34603

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PLANOGRAM | FIXTURE PRINCIPLES Evergreen Graphic and Planogram Update 2018 LOTUS GLOBAL FULL BAY 2018 EVERGREEN UPDATE 2018

FIXTURE PLACEMENT |

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To streamline the merchandising across all Back Walls, place the Glorifier Unit and Shelf Talkers as shown here. The Glorifier Unit centered on the top shelf creates a focal point for the bay that celebrates newness, link sell or key SKUs. The middle and bottom shelf leads with a Shelf Talker on the far left as a visual cue for the benefits and big takeaways for the product featured adjacent. GLORIFIER UNIT -- Centered on top shelf, prioritize this fixture in key franchise full bays (e.g. Rose, Black Tea) SHELF TALKER -- Always left justify on shelf PRICING LABEL -- Place in front of key SKUs

DISPLAY . 2018/04/10 19:06:51 . id:34603

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PLANOGRAM | PRODUCT PRINCIPLES Evergreen Graphic and Planogram Update 2018 LOTUS GLOBAL FULL BAY 2018 EVERGREEN UPDATE 2018 PAGE 1/2

PRODUCT MERCHANDISING RULES | Use the following rules when creating your planograms. Included on pages 19-28 are planogram examples as guides. Please adapt to your market assortment and strategic priorities. Standards Double stack masks, eye creams and moisturizers to embolden these categories within a franchise, with the exception of Crème Ancienne Hierarchy Mass out key SKUs based on your marketing strategy and include all sizes of available product. Product Hero Use the Glorifier Unit to highlight newness or key SKUs that coordinate with the asset or support a link-selling duo. To-Go Sizes Feature all available to-go sizes.

DISPLAY . 2018/04/10 19:06:51 . id:34603

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PLANOGRAM | OBJECTS AND CONTEXTUALIZERS Evergreen Graphic and Planogram Update 2018

Be sure to include objects and contextualizers in all back wall merchandising. For markets that have inventory in the Fresh house objects, prioritize using in your merchandising! In addition to and/or in place of house objects, shown is an assortment of objects to be sourced locally for displaying product and ingredient in the back wall as shown in the planogram guidelines on pages 19-28 and also available on IWD Displayer.

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PLANOGRAM | INGREDIENTS Evergreen Graphic and Planogram Update 2018 BLACK TEA

CREME ANCIENNE

LOTUS

Dried black tea, green ruscus leaves or similar, dark purple blooms like clematis or cosmo

Dried chamomile, fresh chamomile, ginseng/roots rhizomes and bottles of oil

PEONY

Water plants, succulent plants, lotus blooms or pods

ROSE

Fresh peony flower blooms

SOY

SUGAR

UMBRIAN CLAY

Fresh sweet pea flower blooms and bottles of sliced cucumber in water

Sugar cubes or sugar cane

Green mineral clay, dried lavender flowers

Fresh roses and freeze dried petals

VITAMIN NECTAR Fresh lemons, oranges and clementines, freeze dried oranges, kumquats on branches

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PLANOGRAM | PRICING LABEL Evergreen Graphic and Planogram Update 2018

The Pricing Label is included in the Back Wall to inform and recruit guests. Made of clear acrylic, the angled holder has a drop-in slot for pricing to be included and easily updated as needed.

PRICING LABEL, EMPTY

PRICING LABEL, WITH INSERT

PRICING LABEL IN BACK WALL

Locally produce the Pricing Label for your shop using the specifications provided on this page. The width should be chosen based on the key SKU’s highlighted on it and the width of your shelf. Please note, this is an interim solution, a centrally produced fixture will be available later this year. More details to follow!

1.5” // 38.1 mm

1 mm

0.75” // 19.05 mm

1.5” //

Please note that the prototype shown here is not to scale

1.4” // 35.56 mm

35.1 mm

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PLANOGRAM | BLACK TEA Evergreen Graphic and Planogram Update 2018 BLACK TEA EVERGREEN FULL BAY 2018 EVERGREEN UPDATE 2018

PLANOGRAM

BLACK TEA KOMBUCHA FACIAL TREATMENT ESSENCE 2018

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GRAPHICS

Feature only one hero product Shelf Talker per Back Wall, partner with your marketing team.

DISPLAY . 2018/03/30 16:17:02 . id:34333

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PLANOGRAM | CRÈME ANCIENNE Evergreen Graphic and Planogram Update 2018 PLANOGRAM

GRAPHICS

As a moment of differentiation for the Creme Ancienne collection, please use a braided book under dome display in place of a second shelf talker for an elevated display.

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PLANOGRAM | LOTUS Evergreen Graphic and Planogram Update 2018 LOTUS GLOBAL FULL BAY 2018

EVERGREEN UPDATE 2018 PLANOGRAM

GRAPHICS PAGE 1/2

Feature only one hero product Shelf Talker per Back Wall, partner with your marketing team. DISPLAY . 2018/04/10 19:06:51 . id:34603

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PLANOGRAM | PEONY Evergreen Graphic and Planogram Update 2018 PEONY GLOBAL FULL BAY 2018

EVERGREEN UPDATE 2018 PLANOGRAM

GRAPHICS PAGE 1/2

FPO

FPO FPO

FPO

These graphics will be released shortly!

DISPLAY . 2018/03/30 21:20:46 . id:34329

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PLANOGRAM | ROSE Evergreen Graphic and Planogram Update 2018 ROSE GLOBAL FULL BAY 2018 PLANOGRAM EVERGREEN UPDATE 2018

GRAPHICS PAGE 1/2

Feature only one hero product Shelf Talker per Back Wall, partner with your marketing team.

DISPLAY . 2018/04/10 19:12:23 . id:39224

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PLANOGRAM | SOY & UMBRIAN CLAY Evergreen Graphic and Planogram Update 2018 SOY + UC GLOBAL FULL BAY 2018

EVERGREEN UPDATE 2018 PLANOGRAM

GRAPHICS PAGE 1/2

DISPLAY . 2018/04/10 14:47:27 . id:38740

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PLANOGRAM | SOY CLEANSER BAR Evergreen Graphic and Planogram Update 2018 CLEANSER GLOBAL FULL BAY 2018 PLANOGRAM SOY LIMITED EDITION CAMPAIGN

GRAPHICS PAGE 1/2

DISPLAY . 2018/04/10 14:50:10 . id:38833

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PLANOGRAM | UMBRIAN CLAY Evergreen Graphic and Planogram Update 2018 UC + SOY GLOBAL FULL BAY 2018

EVERGREEN UPDATE 2018 PLANOGRAM

GRAPHICS PAGE 1/2

DISPLAY . 2018/04/11 14:25:14 . id:39263

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PLANOGRAM | VITAMIN NECTAR & SEABERRY Evergreen Graphic and Planogram Update 2018 VN SEABERRY GLOBAL FULL BAY 2018 PLANOGRAM EVERGREEN UPDATE 2018

GRAPHICS PAGE 1/2

Feature only one hero product Shelf Talker per Back Wall, partner with your marketing team.

DISPLAY . 2018/03/30 15:46:33 . id:34313

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PLANOGRAM | MASK MENU Evergreen Graphic and Planogram Update 2018 MASK MENU GLOBAL FULL BAY 2018

EVERGREEN UPDATE 2018 PLANOGRAM

GRAPHICS PAGE 1/2

DISPLAY . 2018/04/11 14:14:51 . id:39049

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