Leadership by Karen Benadie

Leadership

Introduction Contact Person

Janet du Preez

Email Address

janet@toolsofgreatness.co.za

Cellphone Number

076 626 6047

Website

www.toolsofgreatness.co.za

Tools of Greatness provides resources to enable the health and effectiveness of individuals, teams, organisations and communities. The engaging, innovative, academically-sound products and services provided by our Associates and our Corps of independent researchers, consultants, facilitators, coaches and trainers are moving us towards becoming the ‘‘Go To’’ place to source cutting edge resources and professional expertise. Partners who are featured in this catalogue are: Beatrice Attrill & Associates CanBeeDone Dr Renate Volpe Engagement Dynamics FastFwd Consulting Focused People Me Time Symbiota The Narrative Lab Time Out WorldsView™ Academy Other online catalogue titles available in this range: Innovation; Change and Complexity; Personal Development; Training; Team Development and Building; Coaching and Consulting; Organisational Effectiveness

Index

1. Are You A Too-Busy Bee? ............................................................................ page 1 2. Bees Do It, Birds Do It, Even CEOâ&#x20AC;&#x2122;s Do It ................................................. page 2 3. Conversational Leadership ......................................................................... page 3 4. Leadership Development............................................................................ page 4 5. Fast Track Management .............................................................................. page 5 6. Heart Of Leadership ...................................................................................... page 6 7. Improve Your Corporate Political Intelligence..................................... page 7 8. Managing Interpersonal Conflict.............................................................. page 8 9. Men of Influence ............................................................................................ page 9 10. Nine Conversations in Leadership ........................................................... page 10 11. Strategy and Action Planning .................................................................... page 11 12. Strategic Women In Leadership ................................................................ page 12 13. The Neuro-Savvy Leadership Series ........................................................ page 13 14. Titanium Trust ................................................................................................. page 14 15. What Makes Them Buzz? ............................................................................. page 15 16. Where There Are Bees, Thereâ&#x20AC;&#x2122;s Honey .................................................... page 16 17. Women of Influence...................................................................................... page 17 18. Contact Details................................................................................................ page 18

Are You A Too-Busy Bee?

“Are You A Too-Busy Bee?” is a workshop designed to help people be more efficient at work by using their time and energy appropriately. We are all busy, but are we productive? A change of mind set and a few techniques make all the difference to how much you enjoy your day and how much you achieve. Effective management increases profit, performance & quality. This workshop supports the Structure quadrant of the LeaderManagement Framework©. Leader-Managers benefit by decreasing their stress, increasing their output and guiding their team to do the same. Others benefit by improving their own productivity. Key areas of focus include: • Perceptions & actions that create stress • A simple technique to take control of that “to do” list • Generating more personal energy • Delegation that works • Handling interruptions • Dealing with the inbox • Time stealers – finding them and dealing with them • Time saving shortcuts Outcomes Delegates will increase their ability to: • Manage their day calmly – decrease stress • Increase their energy levels • Prioritise and plan accordingly • Achieve more, in less time • Apply the 10 point plan to feel great and get more done Delivery Method

Facilitator Alison Gitelson Alison is an experienced facilitator specialising in increasing the productivity & effectiveness of employees, by strengthening the skills of managers. She has presented widely on the key components of the Leader-Management Framework©. Participants enjoy her easy, interactive style & practical approach. Alison has nearly 30 years of practical business experience and insight. She has a successful track record of management in key positions. As a strategic business unit manager at Capital Software she increased the unit’s revenue threefold and at SARS she and her team successfully delivered on key components of the nationwide Siyakha transformation project.

In-house Workshop

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Bees Do It, Birds Do It, Even CEO’s Do It. “Bees Do It, Birds Do It, Even CEO’s Do It” is a workshop designed to help people to communicate better in the workplace. Relationships rise or fall on communication. Misunderstandings are responsible for most difficulties in the workplace. Quality communication ensures greater productivity, retains key staff and reduces mistakes.

Leader-Managers benefit by increasing the quality of their communication and relationships whilst building trust and respect. Others benefit by using these skills to improve all interactions with colleagues, clients & suppliers. Key areas of focus include: • When & what to communicate • How to communicate clearly • The filters we hear and see through • Effective listening skills • Getting your message across • Connecting with each individual • Operating in adult mode • How to conduct a difficult conversation Outcomes Delegates will have increased their ability to: • Communicate clearly – understand others and be understood • Listen effectively • Build relationships for productivity & to retain key staff • Reduce costly mistakes & wasted time • Tackle difficult, uncomfortable conversations • Build trust and respect Delivery Method In-house Workshop go back to Index Page

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Effective management increases profit, performance & quality. This workshop supports the People Connection quadrant of the LeaderManagement Framework©.

Conversational Leadership

Outcomes Participants will: • Experience effective convening • Experience effective facilitation • Become a more effective conversational participant • Become a more effective enabler of effective conversations. • Manage conflict by responding, not reacting • Formulate clear, well-organised messages • Formulate messages that get to the point • Direct conversations to manage and use time and resources effectively • Engage in workplace conversations that invite participation and increase productivity • Listen for information and create conversational bridges to better engage others in problem-solving activities. • Handle difficult conversations • Design messages that cover critical information to influence and build trust • Establish rapport and follow through on commitments to strengthen relationships • Provide feedback and candid communications in a helpful, non-threatening way Delivery Method In-house Workshop

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Facilitators Aiden Choles Aiden is passionate about organisational health, and specializes in the use of narrative to understand culture. Aiden holds a Masters degree in Narrative as well as qualifications in Psychology. Sonja Blignaut Sonja specialises in the application of narrative and complexity on issues such as organisational culture change and transformation, knowledge management and innovation. Janet du Preez Janet du Preez is qualified with masters level studies in health sciences, psychology and business, to understand the psychological and practical systems which underlie behaviour and outcomes.

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Organisations are groups of people – interacting, communicating and conversing to achieve strategic objectives. Interpersonal communications are at the heart of their ability to effectively coordinate their efforts and work together. Two year-olds learn to speak, but this is the most fundamental aspect of effective conversation. This course teaches business leaders how to optimise and leverage this skill to unleash strategic potential.

Leadership Development

The “FastFwd Leadership Development Workshop” has been developed to optimise the stickiness of training, and to ensure sustainable behavioural change. Participants are taken on a journey of self-discovery to establish their values, what they stand for and what their purpose is. They are assessed according to their preferred leadership role/s, and are helped to develop different leadership roles and the ability to assess each situation and adopt an appropriate role. We empower each participant to take control of her own leadership development and to have a personal development plan with specific deliverables. Feedback is provided to management in terms of participants' progress they are encouraged to get involved as mentors and support structures for participants. Outcomes The course will enable you and your organization to • Empower yourself and reveal your resourcefulness • Develop strategic and objective goals • Be challenged and supported in achieving your goals • Develop yourself as an authentic leader Delivery Method In-house Workshop

Facilitator Annemarie Viljoen Annemarie is Founder and Director of FastFwd Consulting. She is known for her passion and her interactive style of presenting leadership development, team building, and diversityawareness workshops. She has assisted clients across various industries to improve the performance levels of their Executives, Middle and Senior Managers, leading to improved business performance. Annemarie received her Masters degree in Sociology (cum laude) from the University of Johannesburg (previously known as RAU).

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Fast Track Management

Any seasoned business person will tell you “that business success is undoubtedly about having competent and motivated people, and being able to manage them according to a shared vision.” Outcomes A program of 5 days, focusing on the essential skills to “Fast Tracking” those employees and supervisors who require: • An understanding of the nature of business • An “entrepreneurial” mindset • The ability to move with the changing times • An insight into strategy, value-driven behaviour and building work communities • Team roles and responsibilities • Remaining constructive and resilient during difficult times • Managing themselves with regard to their emotions, behaviour, motivation and attitude • Relating in a solution focused manner with colleagues and customers • Managing poor performance and inappropriate behaviour pro actively • Intervening effectively in crisis situations • Taking responsibility for managing their own careers • Transferring skills appropriately to colleagues • Managing quality and customer feedback surveys • Actively participating in the building of a successful, diverse and sustainable South African business economy Delivery Method In-house Workshop Public Workshop

Facilitator Dr Renate Volpe Dr Renate Volpe has a PhD and specialises in coaching senior managers and executives integrating her extensive, psychology, leadership and business skills to maximum effect, enhancing resilience and competence in her clientele. She was the 2007 winner of CEO Magazine’s "Most influential woman in business and government" award, is a faculty member of a number of business schools, a highly published author and sought-after speaker. She is regularly interviewed on radio and TV. Dr Volpe is a futurist and trend setter, a leading brand synonymous with the development of leadership acumen.

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Heart of Leadership© Intervention

Within an organisation, “The Heart of Leadership©” workshop offers a powerful mechanism to accelerate and provide reflection time for a leader’s development journey, effectively supporting other key organisational initiatives. The workshop introduces a leadership language through the models and concepts discussed, and allows for reflections on where personal leadership needs to shift within the organisation. Outcomes All participants should discover something about themselves that they did not know, gain key insights into how they can have a greater leadership impact and understand, at a ‘heart’ level, some of the critical issues that are associated with influencing a community of people to move towards a higher objective.

Facilitators The facilitators have a vast and wide range of skills and experience in interventions to create an effective and healthy organisation.

The day unfolds in conversation, collaboration, laughter and insights through activities, robust theory underpinning the principles, peer coaching and self-discovery. This is guided by an accredited facilitator who will ensure the energy, framework, timekeeping and topics all weave together to form a day that guides people to become better leaders. They will be ready to move into the world as catalytic change agents to ignite a ‘fire in the belly’ of the people they choose to lead. Delivery Method In-house Workshop

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Improve Your Corporate Political Intelligence (PQ) Politics are those actions taken within an organization to use power and other resources to obtain ones preferred outcome in a situation in which there is uncertainty. If we consider that leaders are astute players of politics, the good news is that being politically smart is a skill that can be mastered. Each of us has a natural political style that can be made more effective. Your challenge is to learn how to play the game whilst simultaneously trying to improve the rules – learning how to read the environment, stay focused on goals and action steps, recognise where the power lies, identify the true motives and hidden agendas of others and maintain a sense of humour. Reasons to Attend Reasons why you should attend: • Leaders are astute players of politics • Being politically smart is not a trait but a skill that can be mastered • Each of us has a natural political style that can be made more effective • Politics are a pervasive part of the fabric of corporate life • For better or for worse, power and influence rule the turf • Politics may be defined as the art of getting things done and reaping the rewards, or as getting things done in the face of opposition • For those of us serious about our careers, political acumen is an essential competence in the world of work Delivery Method Workshop

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Managing Interpersonal Conflict

All organisations acknowledge that workplace conflict is inevitable, yet few of them recognize that learning how to prevent and resolve conflict is key to business success. Poorly-managed workplace conflict causes stress, low morale and decreased productivity. Even though our ability to collaborate with others, the making of agreements and the resolution of conflicts are core skills for working with others and for achieving business results, these skills are taught to very few of us. Instead of working beyond settlement of conflict to true resolution, many of us have become masters of avoidance, defensiveness or attack. Managing Interpersonal Conflict is a skills-based programme which focuses on the following: • Context and causes of conflict • Personal conflict-handling responses and reactions • Awareness of own interaction styles • Awareness of impact of others’ interaction styles on self • Separating what matters from what’s getting in the way • Working towards true resolution • Practical conflict confrontation and resolution guidelines • Application of practical guidelines and feedback Outcomes By the end of the programme, delegates will be able to: • Understand the causes of conflict • Appreciate the extent to which one’s own conflict-handling and interaction styles influence outcomes • Understand and practically utilise the conflict-handling styles model • Confront potentially explosive issues • Apply techniques that help move conflict through settlement to true resolution • Apply the dialogue-based skills of inquiry and advocacy • Mediate conflict between two or more parties

Facilitator Beatrice Attrill BA; HDipEd (Wits); Master of Management (Wits Business School); Coactive Coaching (Coaches Training Institute)

Beatrice is an experienced organisational development consultant, specialising in the areas of human capital strategy, business change and transformation, leadership development, facilitation and coaching. Prior to consulting and over a period of 21 years, Beatrice worked within the tertiary education and financial sectors where she held a variety of senior leadership roles within the arenas of Management and Leadership Development, Human Capital Strategy, Organisational Development and Business Change.

In-house Workshop (can also be modular) Public Workshop go back to Index Page

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Delivery Method

Men of Influence Breakaway

The mantle of leadership responsibility sometimes leaves little time or opportunity for personal strategy and reflection. Here is an opportunity to focus with other men of influence, for a day, on your own needs and development. This completely unique and personal experience will not only re-energise and refocus you but will unlock possibility and potential you have not previously realised. The programme includes interactive discussions and exercises based on leadership expertise from John Maxwell, Peter Senge, Malcolm Gladwell, Stephen Covey and others and an individual coaching session. Outcomes Key outcomes include • Personal stress relief and energy replenishment • Understand how to engage your strengths and work with your brain to maximise results and minimise effort • Rediscover your sense of purpose and missional engagement • Explore the unique value you add to your organisation and personal relationships • Explore ways to restore the equilibrium of work and personal effectiveness Delivery Method In-house Workshop Breakaway Public Workshop Breakaway

Facilitators Hylton Gudmanz Hylton, your facilitator, is a Competitiveness Consultant who helps people live and work in sync with their fingerprint, focusing on uniting business, brand and community. He is passionate about personal branding, has extensive facilitation experience, draws on a wealth of knowledge and is a masterful story teller. Janet du Preez Janet, your coach, is a Gallup-trained Strengths Performance Consultant for individuals and teams, is a masterful facilitator who imparts practical wisdom founded on her solid academic background in health sciences, psychology and business.

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Nine Conversations in Leadership™ Intervention For organisations seeking sustainable, results-orientated leadership development, Nine Conversations in Leadership™ is an innovative intervention that acts as a catalyst for long-term leadership development throughout the organisation. Unlike other leadership programmes, the Nine Conversations in Leadership™ intervention works at the levels of knowledge, values and behaviours to achieve holistic leadership growth. Outcomes The intervention consists of nine facilitated conversations that occur within a small peer group. The purpose of each conversation is to share and learn from one another's leadership challenges and successes and to co-create ideas and solutions from shared learning and wisdom.

Facilitators The facilitators have a vast range of experience in organisations and work with the leaders to assist them on their journey.

The Nine Conversations in Leadership™ intervention fuses organisational development and traditional training in a workshop format. The intervention examines leadership in the realms of Head (knowing), Heart (being) and Hands (doing). It brings participants together repeatedly, to explore and cover all aspects of leadership, from organisational leadership to team leadership and the leadership of individuals and self. Leadership alignment is a critical component for harnessing organisational energy to achieve the organisation's vision, values and strategy. Self-assessment and peer feedback are key leadership development tools which constitute the foundations of self-leadership and whilst leaders develop through experience, they can accelerate their readiness to lead by receiving constructive feedback. Assessments are made in the areas of knowledge, attitude and behaviour, all of which are developed during the leadership journey. Delivery Method Workshop

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Strategy and Action Planning

The ability to apply the right key techniques and processes to effectively and innovatively facilitate strategic planning sessions in extremely valuable skills for any person in a leadership position. This two-day programme provides the understanding and tools that enable you to lead and direct groups or teams to discover and clarify their own shared purpose. You will also be able to develop a basic strategic plan that will be sure to drive teams towards successful execution. Outcomes The course covers: • Building blocks of a strategic plan • Guidelines for developing a strategic plan and evaluating its effectiveness • Steps in the strategic planning process • Tools, tips and techniques to successfully facilitate a team through the strategic planning process • Designing and tailoring the strategic planning process to meet specific group requirements • Facilitating difficult situations and identifying pitfalls Delivery Method In-house Training Public Training

Facilitator Mark Peters Mark obtained a grant scholarship with the Ford Foundation in the US to research the financing of small business and community development, based in South Africa. This research involved working directly with Social Investment Banks in 12 countries over 30 months. He has held numerous positions in Wits Business School since 1988. He was a main board member of the JSE listed Educor. He was Henley Management College’s Lead Tutor in Marketing from 1998 – 2001. In 2002 he was appointed Director of Marketing at Wits Business School as well as a Senior Lecturer in Marketing and Strategy.

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Strategic Women in Leadership

The programme has been designed specifically to assist women in management positions to better manage, lead and gain leverage within their organisations. The programme’s unique educational environment is both powerful and inspirational because it operates on several different levels. As an analytical experience; the focus is on learning innovative leadership competencies. On a developmental level, the result is transformational, as participants step back and reflect on what key issues mean to them as individuals and professionals. The experience is also creative, with participants exchanging personal experiences and insights. Equally significant is the strong connective component. A supportive and energised setting promotes peer-to-peer learning through ongoing interchange amongst accomplished female executives. Outcomes Participants will gain • Leadership skills and strategies required to assume senior management positions • An ability to think strategically • A personal mastery and branding strategy which will enable female participants to shatter their own glass ceilings • Access to coaching and mentoring which is essential for female leaders personal and professional growth • A valuable business network of other senior women • Enhanced personal confidence and competence Delivery Method In-house Workshop Public Workshop

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The Neuro-Savvy Leadership Series

Short Workshops providing an overview of the brain’s approach to emotional response, attention, decision-making, innovation, teamwork and change.

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Neuro-Savvy Responses: Lead in a Socially Intelligent Way: Session on how the brain modulates emotions and responses, reduces stress and thinks more clearly. Neuro-Savvy innovation and Decision-Making: Session that enhances team performance and focus Neuro-Savvy Collaboration: Session on how to optimise teamwork and collaboration through understanding the brain. Leading Neuro Savvy Change: Session on how to build resilient, change-ready teams.

Outcomes By the end of the session you will: • Develop the self-awareness to understand how we think, act and lead best • Understand the importance of emotional regulation in leadership • Understand why leaders need a healthy ‘Thinking Brain’ • Understand the effect of stress on clarity - despite uncertainty, leaders have to act • Be aware of the brain’s response to a threatening environment, its effect on lives, reputation and profitability • Learn why fairness is the gateway to team success • Understand your role as change agent, growing a change-fit team • Be aware of the importance of certainty and autonomy in the workplace Delivery Method Keynote Address In-house Workshop Training Coaching and Mentoring go back to Index Page

Facilitators The facilitators have: • Knowledge in NeuroScience through Post-Graduate studies in NeuroLeadership • Wealth of experience in Corporate Training and Development • Talent Development, focusing on Organisational Culture Change, Leadership, Consulting and Client Centricity • International Coaching & Mentoring Certification

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Titanium Trust – A Neuroscience Approach To Trust Leadership In the “Titanium Trust Leadership Programme”, leaders learn to develop a rewarding, empowered and motivating environment conducive to trust, productivity and profitability through a compelling, awe inspiring view of how the brain works. Outcomes Managers grasp what Trust Leadership is, courageously recognizing their own emotions and the impact their responses can have on their people and performance. They make the personal changes first and ultimately facilitate a bully-free, engaged workplace. • Raised Self-awareness: Understanding the brain’s response to both rewarding and threatening experiences • Enhanced Self-management: Understanding emotional regulation and developing a strategy toward authentic leadership • Build social intelligence to positively influence, build trust and reduce conflict • Facilitate effective teamwork and collaboration, supporting a growth mindset • Developing a brain-friendly and bully-free approach to building a “change-ready” team despite volatility and crisis Delivery Method

Keynote Address In-house Workshop Training Coaching and Mentoring

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What Makes Them Buzz?

“What Makes Them Buzz?” is a workshop designed to help people to better understand themselves and the people with whom they work. Good working relationships increase productivity, cooperation & happiness in the workplace. Effective management increases profit, performance & quality. This workshop supports the People Connection quadrant of the LeaderManagement Framework©. Key areas of focus include: • Recognising and appreciating different personality styles • Understanding the different generations present at work • Dealing with difficult behaviours – passive, aggressive, passive-aggressive • Creating cohesive teams • Capitalising on strengths and minimising the impact of weaknesses • Engaging and motivating each member of your team • Attracting (recruiting) and keeping the right people • Appreciating diversity • Improving each interaction with another person Outcomes Delegates will have increased their ability to: • Work effectively with each member of their team no matter their personality or age • Bring together an effective, productive team • Manage interactions with difficult personalities • Negotiate • Close sales quicker • Interview and recruit effectively • Engage and motivate individuals • Network effectively

Delivery Method

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In-house Workshop

Where There Are Bees, There’s Honey “Where There Are Bees, There’s Honey” is a workshop designed to help people to become proactive problem solvers. The biggest cause of lost profit is emergencies. Leader-Managers need to be aware of problems long before the emergencies arise. Under pressure they must be able to find effective solutions that resolve the problem for good. Effective management increases profit, performance & quality. This workshop supports the Problem Solving quadrant of the LeaderManagement Framework©. Leader-Managers and other employees benefit by increasing their awareness of potential problems and facilitating timely and appropriate solutions. Key areas of focus include: • Recognise the very earliest signs of a problem • Prevent emergencies • Find the root cause – stop band aid solutions • Techniques for generating solution ideas • Techniques for evaluating potential solutions • Analysing risk • The law of unintended consequences • Implementing solutions Outcomes Delegates will have increased their ability to: • Detect problems early – before they become a crisis • Generate potential solutions • Assess risk • Implement appropriate and effective solutions Delivery Method

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Women of Influence Retreat

Leaders pour their lives into the success of others. Here is an opportunity for women in leadership to focus for a day on their own needs and development. This completely unique and personal experience will not only refresh and restore women leaders but will unlock possibility and potential not previously realised. The “Women of Influence” Leader Retreat is an opportunity for participants to explore their own leadership experience. Whether they are leaders or aspirant leaders in a corporate environment, entrepreneurs or independent professionals each woman will leave refreshed and encouraged, with a greater sense of her unique leadership contribution, deeper insights into her needs and how to meet them and with increased resources on which to draw for the challenges which she faces. The programme includes interactive discussions and exercises based on leadership expertise from John Maxwell, Peter Senge, Malcolm Gladwell, Stephen Covey and others and an individual coaching session. Outcomes Key outcomes include • Personal stress relief and energy replenishment • Understand how to engage your strengths and work with your brain to maximise results and minimise effort • Rediscover your sense of purpose and missional engagement • Explore the unique value you add to your organisation and personal relationships • Explore ways to restore the equilibrium of work and personal effectiveness

Facilitator Janet du Preez Janet is uniquely qualified with masters level studies in health sciences, psychology and business, to understand the psychological and practical systems which underlie behaviour and outcomes. A Gallup-trained Strengths Performance Coach for individuals and teams, she describes herself as a strategic-maximiser and change-protagonist, constantly alert for good people, good ideas and good systems which can be made even more effective. She is a masterful facilitator who creates rich participative interventions.

Delivery Method In-house Workshop Retreat Public Workshop Retreat

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janet@toolsofgreatness.co.za 076 626 6047 0865 035 066 www.toolsofgreatness.co.za

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@toolsofgreatnes