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SDN Academy On-demand Learning on Your Time, at Your Own Pace

Russian and Chinese language courses kick-off

The SDN Academy recognises that sometimes attending our live, online courses does not necessarily fit into our students’ hectic schedules, or their time zones. That is why we are (quietly) debuting a new on-demand platform to support those of you who require online learning opportunities outside of a fixed schedule.

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The SDN Academy is launching this new initiative to provide service design practitioners of all levels with compelling content through a platform that makes it possible to learn at their own pace. Follow a course, pause, and then resume it as many times and as often as you like. On-demand courses also offer the added benefit of a course preview, to help ensure a course meets your expectations prior to purchase!

On-demand course offering To start, we are pleased to release two original courses from two acclaimed and seasoned professional trainers. For our Russian-speaking community, SDN-Accredited Trainer Olga Strelnyk has developed a ninehour, fully-immersive programme designed to 1) delve deep into the topic of service design 2) learn about the various methods/tools involved in its application and 3) genuinely understand how the practice is positioned to solve real-world challenges. That’s service design education from A-Z.

The second course in our on-demand line-up comes from invited trainer Cathy Huang, who is well-established as a service design pioneer in China. This Chinese-language course looks to explore how service design has emerged as a product of a new era, thanks to the transformation of global industrial structures from an “industrial-based economy” to a “service-oriented economy”, from her perspective in China. Watch Cathy break the geographical barriers and take you, in under an hour, into a new world of applications of service design.

Learn more about the courses and sign up at https://on-demand.sdnacademy.org/

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Individual printed copies can be purchased via the SDN website.

Benefits for SDN Members

SDN members are entitled to a free printed copy of each new issue of Touchpoint (postage cost not included).

In addition, SDN members receive a 50% discount on back issues (Touchpoint Vol. 1 to Touchpoint Vol. 6).

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KEY BENEFITS FOR MEMBERS

Touchpoint Journal

Touchpoint is the first and only journal dedicated to the practice of service design. Published by practitioners for practitioners, Touchpoint is essential reading for both newcomers and seasoned experts.

Local Chapters

SDN Chapters are vibrant communities in which service designers can connect, create and exchange knowledge at a local level. Join one of the existing chapters or build a new one in your country or area.

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We grant our members discount on our global and national conferences, on contributions to the Servcice Design Award, on partner events and much more.

SDN encourages you to share your thoughts and insights with the service design community. Self publish articles, projects and opinion pieces via our website in the Community Knowledge section.

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About the Service Design Network

The Service Design Network is the global centre for recognising and promoting excellence in the field of service design. Through national and international events, online and print publications, and coordination with academic institutions, the network connects multiple disciplines within agencies, business, and government to strengthen the impact of service design both in the public and private sector.

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