TOURISM INDIA JULY 2021 by TOURISM INDIA

INCREDIBLE INDIA

WONDERFUL WORLD AVIATION ONLINE TECHNOLOGY

JULY 2021 VOL. 24 NO. 03 Pages 60

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MUZIRIS ALILA DIWA GOA FORTUNE HOTELS VISTARA AIRLINES EXPO 2020 DUBAI

Pr is ti n e B ea c h es in In d ia

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JULY 2021 TOURISM INDIA

Editor’s Note

Behavioural Economics can help the revival

ravel and Tourism products and services are the choices the traveller or consumer makes which drive the industry to date and good products always have the credit in this recovery period also. Behavioural economics can help the industry players to design unique products and services that promote sustainable choices for the customers. It compiles various insights from different disciplines and explains human behaviours and decision making factors. It reveals how distractions time constraints and multi-tasking affects our decision making it –shed light on how- many of our decisions are done fast with subconscious choice. The awareness in behavioural economics help us to understand how a person is likely to behave in a given context. As an industry of personal contacts, the decision-making and behavioural insights can help to design the promotional and sales materials, marketing strategies, staff training and overall customer experience which could impact positively the overall footprint of the sector. Behavioural science reveals that it is wrong to assume that travellers are making only common-sense decisions, without any emotional in-

fluence. With the help of Behavioural economics, the industry players can design behaviour-smart adjustments or innovations for almost any intervention with human involvement. It is applicable to small to large-scale tactics and policy programs that address complex societal challenges. This period is crucial for business leaders in all ways and to navigate through these paces the special tactics is another need.it is crucial to deal with customers who are impatient and circumstance dependent. As an industry of personal contacts, the decision-making and behavioural insights can help to design the promotional and sales materials, marketing strategies, staff training and overall customer experience which could impact positively the overall footprint of the sector. In this revival mode of the global Travel & Tourism sector, It should be better to make sustain7 ability the default option set as the expected norm. Through the incorporation of sustainability and as the most likely option a traveller can make, ore simple options should be set as choices. It is the right time to connect the tourism business agenda with the wider global strategy of the Sustainable Development Goals as a shared purpose. Rajani A Editor

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JULY 2021 TOURISM INDIA

Contents

JULY 2021

VOL. 24 NO. 03

Cover: International Bikin Day on 5th July 2021 Photo Courtesy: pxhere.com

MANAGING EDITOR Ravisankar K V EDITOR Rajani A EXECUTIVE EDITOR Raadia Mukadam ASSOCIATE EDITOR G. Ajithkumar ART EDITOR N Bhattathiri DIRECTOR - DESIGNS Anand Sankar PHOTOGRAPHERS Vivek R. Nair, Murukesh Iyer EXECUTIVE - DIGITAL MEDIA VAISHNAV RAMAKRISHNAN

G KISHAN REDDY NEW UNION TOURISM MINISTER

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DR. VENU V. IAS BACK TO KERALA TOURISM AS ADDL. CHIEF SECRETARY

ITB ASIA 2021 TO BE HELD VIRTUALLY ON 25-29 OCTOBER

COVID 19: DRAMATIC IMPACT ON INDUSTRY AROUND THE WORLD

SELF REGISTRATION PORTAL FOR IATA TRAVEL PASS LAB NETWORK

MUZIRIS -A CULTURAL EL-DORADO

BUSINESS & EDITORIAL ASSOCIATES NEW DELHI D Anilkumar +91 9868123311 MUMBAI K V Satyanath +91 9745598126 KOLKATA Jayasree Singh +91 943306033 BANGALURU Damodaran K Nair +91 8310955261 EDITORIAL & CORPORATE OFFICE TOURISM INDIA PUBLICATIONS PVT. LTD A-29, KUMARA VILAS, ELANKOM GARDENS, VELLAYAMBALAM, SASTHAMANGALAM P.O., TRIVANDRUM, KERALA, INDIA 695010 TEL: +91 471 2315256 MOB: 9847060531 CONTACT US Editorial Enquiries editor@tourismindiaonline.com Mob: +91 9847060531 Advertisement Enquiries marketing@tourismindiaonline.com Mob: +91 9745598126 Circulation & Subscription Enquiries circulation@tourismindiaonline.com Mob: +91 9745598126 Online Edition www.tourismindia.org www.tourismindiaonline.com Digital Edition: https://issue.com/tourismindia No part of this magazine may be reproduced without the written permission of TOURISM INDIA PUBLICATIONS PVT LTD. All rights reserved Copyright @2021 Printed and Published by Ravisankar K V on behalf of TOURISM INDIA PUBLICATIONS PVT LTD, A-29, Kumara Vilas, Elankom Gardens, Vellayambalam, Sasthamangalam P.O., Trivandrum 695010 at Aarsha Offset Graphix, Mettukkada, Thycaud.P.O., Trivandrum- 695014 Editor: Rajani A

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ITB BERLIN 2022 FOCUS ON THE RESTART & RECOVERY

HEALTH & SAFETY RISKS ARE BARRIERS FOR URBAN INDIANS TO TRAVEL

FORTUNE HOTELS LAUNCHES ‘GRATITUDE PACKAGE’ FOR COVID WARRIORS

GET A BOOST OF IMMUNITY WITH INNERGISE

PILIBHIT HOUSE AN IHCL SELEQTIONS HOTEL HARIDWAR NOW OPENS

Contents 25 28 30

UDETA AT ALILA DIWA GOA

PRISTINE LESSER-EXPLORED BEACHES IN INDIA

MUZIRIS -A CULTURAL EL-DORADO

TREE HOUSE PUGMARK RESORT RANTHAMBORE

VISTARA INAUGURATES SERVICES TO TOKYO HANEDA

ETIHAD AIRWAYS & EL AL LAUNCH STRATEGIC COOPERATION

EMIRATES GEAR UP FOR BUSY SUMMER

QATAR AIRWAYS INTRODUCES NEW BUSINESS CLASS SUITE

50 52 54

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TREE OF LIFE JOIN HANDS WITH EZEE TECHNOSYS NIRAAMAYA PARTNERS WITH SAMROHA ATHIRAPPILLY

SILVERSEA INVESTS IN E-LEARNING PLATFORM DUBAI ALL SET FOR EXPO 2020 CALIFORNIA IS BACK IN BUSINESS9

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NEWS / NATIONAL

G KISHAN REDDY NEW UNION TOURISM MINISTER

r. G. Kishan Reddy (Gangapuram Kishan Reddy) is the new Union Minister for Tourism. Govt of India. In addition to Tourism, Mr.Reddy has also secured portfolios for the Culture and Development of Northeastern Region ministry. Mr. Kishan Reddy was elected as Member of Parliament in 17th Lok Sabha from Secunderabad Constituency, Telanagana-2019. The Tourism & Culture Ministry has been upgraded into a Cabinet stature and Reddy being elevated as a Cabinet Minister within a Short Period. Mr.Ajay Bhat from Uttarakhand is the Minister of State in the Ministry of Tourism and Mr. Shripad Yesso Naik from Goa is the Minister of State in the Ministry of Ports, Shipping, and waterways; and Minister of State in the Ministry of Tourism. Prime Minister Modi has clubbed the Department of DoNER with the Department of Tourism & Culture to bring synergies between the two departments of the government,

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Mr. Shripad Yesso Naik Union Minister of State for Tourism Government of India

Mr. Ajay Bhatt Union Minister of State for Tourism Government of India

DR. VENU V. IAS BACK TO KERALA TOURISM

AS ADDL. CHIEF SECRETARY

r.Venu V. IAS has been appointed as Additional Chief Secretary of Higher Education and Tourism Govt of Kerala. Dr. Venu is an eminent personality in the Tourism sector in India. He has helmed different projects to effectively market Kerala Tourism as a Global Tourism Brand and to improve the quality of the Tourism and Hospitality services in Kerala. Dr. Venu was instrumental to make Kerala God’s own country and he was

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also a part of the Incredible India Campaign. Dr. Venu V. an IAS officer of the 1990 batch will assume charge as Secretary Tourism, replacing Ms.Rani George IAS who has been posted as Principal Secretary, Cultural Affairs Department, and the full additional charges of Principal Secretary, Social Justice Department, and Women and Child Development Department, Govt of Kerala. JULY 2021 TOURISM INDIA

NEWS / EVENTS

ITB ASIA 2021 TO BE HELD VIRTUALLY ON 25-29 OCTOBER The virtual event includes five full days of business appointments and three exclusive days of conference programme

sia’s Largest Travel Trade Show, ITB Asia 2021, will be an all-virtual event with the physical show postponed to 2022. Messe Berlin (Singapore) announces the complete digitalisation of ITB Asia, set to go virtual from 25 – 29 October 2021. After close observations of international developments of the COVID-19 pandemic and extensive conversations with local authorities and partners, the show organisers made the difficult decision to move the show completely virtual. The decision is made as Singapore moves to Phase 3 (heightened alert)[1] where the current limit for MICE events is set at 250 attendees. In addition, the recent surge in COVID-19 infections in the Asia-Pacific region has dimmed the positive outlook for the aviation sector, undermining previous optimism among travellers as regional countries tighten border controls and travel re12

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strictions to control the spread of the virus. Therefore, after careful consideration, Messe Berlin (Singapore) concludes to postpone the physical ITB Asia to 2022 and hold this year’s event virtually. “Our team is committed in bringing a hybrid concept of ITB Asia, MICE Show Asia, and Travel Tech Asia for the travel trade industry coming October. However, global health and travel uncertainties accompanied by the rapid emergence of new COVID-19 variants had halted our efforts. The hybrid concept garnered an excellent response with over 600

confirmed exhibitors, but it has become apparent that international delegates are unable to reasonably plan their participation and travel arrangements. Therefore, with a good lead time this year we will conduct the show virtually, offering international delegates a stronger digital platform for B2B networking, learning and knowledge sharing,” said Katrina Leung, Managing Director of Messe Berlin (Singapore), the organiser of ITB Asia. ITB Asia Virtual, held virtually the second year in a row, will once again be hosted on ITB Community in Asia. The virtual event previously concluded with record-breaking participation of almost 35,000 travel professionals tuning in. Organisers are expecting an even stronger response this year with the long lead time and as countries around the world plan for tourism recovery.

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NEWS /INTERNATIONAL

COVID 19: DRAMATIC IMPACT ON INDUSTRY AROUND THE WORLD COVID-19 pandemic saw Asia-Pacific region suffer the greatest GDP losses; America’s the least hit, saved by a strong domestic recovery

sia Pacific was the region hit hardest by the COVID-19 pandemic according to the new annual Economic Trends Report from the World Travel & Tourism Council (WTTC). The report reveals the full dramatic impact of travel restrictions designed to curb COVID-19 on the global economy, individual regions, and its job losses worldwide. Asia-Pacific was the worst performing region, with the sector’s contribution to GDP dropping a damaging 53.7%, compared to the global fall of 49.1%. International visitor spending was particularly hard hit across Asia Pacific, falling by 74.4%, as many 14

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countries across the region closed their borders to inbound tourists. Domestic spending witnessed a lower but equally punishing decline of 48.1%. Travel & Tourism employment in the region fell by 18.4%, equating to a shocking 34.1 million jobs. However, despite this decline, Asia-Pacific remained the largest region for the sector’s employment in 2020, accounting for 55% (151 million) of all global Travel & Tourism jobs. Virginia Messina, Senior Vice President WTTC, said: “WTTC data has laid bare the devastating impact the pandemic has had on Travel & Tourism around the world, leaving economies battered,

millions without jobs and many more fearing for their future. “Our annual Economic Trends Report shows just how much each region has suffered at the hands of the crushing travel restrictions brought in to control the spread of COVID-19. “WTTC believes governments around the world should take advantage of their vaccine rollouts, which could significantly ease travel restrictions on travel, and help power the wider global economic recovery.” The report also revealed the European Travel & Tourism sector suffered the second biggest economic collapse last year, dropping 51.4% (€987 BN). This

significant and damaging decline was in part due to continuing mobility restrictions to curb the spread of the virus. The report showed domestic spending in Europe declined by 48.4%, offset by some intra-regional travel, however international spending fell at an even sharper rate, by 63.8%. Despite this, Europe remained the top global region for international visitor spending. However, Travel & Tourism employment still suffered across the Continent, falling 9.3%, equating to a dramatic loss of 3.6 million jobs. Travel & Tourism GDP in Africa dropped 49.2% in 2020, in line with the global average. Domestic spending declined by 42.8%, while international spending saw a much steeper contraction at 66.8%. In terms of employment losses, Africa suffered disproportionately more than other regions, falling 29.3%, representing a staggering 7.2 million jobs. Travel & Tourism’s contribution to GDP in the Middle East decreased significantly in 2020, dropping

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51.1%. While domestic spending declined 42.8%, international spending saw a much steeper fall of 70.3%, in part driven by severe restrictions. The region, which was highly reliant on international tourism in 2019, saw international spending as a share of total Travel & Tourism spending drop from 62% of the total in 2019 to just 46% in 2020. However, domestic spending grew in share, from 38% of the total in 2019 to 54% in 2020. Despite a 42.4% decline in Travel & Tourism GDP in 2020, the Americas was the least affected major region globally. As a result, it remained the largest region in terms of its economic importance, accounting for 35% of global direct Travel & Tourism GDP. While domestic spending dropped by 38.9%, international spending saw a significantly sharper decline of 72.1% due to severe travel restrictions on inbound visitors. The Caribbean, which is as a region highly reliant upon international visitors, was the worst affected ‘sub-region’ globally. Its Travel & Tourism GDP fell 58% last year, from 14.1% of its total economy in 2019, to just 6.4% in 2020. 15 The WTTC Economic T r e n d s R e p o r t shows how the Travel & Tourism s e c t o r enables s o c i o economic

development, job creation, and significant positive social impact, including providing unique opportunities to women, minorities, and youth. It suggests that the sector will pivot and adapt to ultimately return stronger post COVID-19, identifying trends already gaining traction and exploring the shifts that may be required to sustain Travel & Tourism in the future. From a demand perspective, COVID-19 is transforming traveller inclinations and behaviours toward the familiar, predictable, trusted and towards perceived ‘low risk’ destinations. According to the report, more regional holidays, with extensive research and planning, and the great outdoors, will reign in the short-term. COVID-19 is also proving to be a catalyst in the Travel & Tourism sector’s quest for innovation and the integration of new technologies such as biometrics, which would enable a more seamless traveller experience. As global Travel & Tourism starts seeing the light at the end of the tunnel and work to accelerate the resumption of safe international travel takes place, it is essential the sector rebuilds trust to travel. While the pent-up demand is significant, ever-changing travel restrictions have affected consumer confidence to book. WTTC, which has continually been at the forefront in leading the private sector in the efforts to rebuild global consumer confidence, advocates the need for an internationally coordinated, consistent, and transparent approach to enable safe travel. Having clear and coordinated health & hygiene protocols would support the sector in rebuilding traveller confidence and allow for international travel to resume and recover swiftly.

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NEWS / INTERNATIONAL

SELF REGISTRATION

PORTAL FOR IATA TRAVEL PASS LAB NETWORK

COVID-19 testing will be critical to a prolonged recovery to international travel for the foreseeable future

he International Air Trans- to finalize their registration. The port Association (IATA) has IATA Lab Network is free for labs launched a self-registra- to join. tion portal to make it easier for COVID-19 testing will be critCOVID-19 testing labs to join the IATA Travel Pass Lab Network. IATA’s Lab Network provides a list of eligible lab locations around the globe so that travelers can easily find a location for a COVID-19 test prior to travel. The newly launched portal provides a one-stop-shop for labs to self-register to be included in the Network. Labs wishing to join the IATA Lab Network should confirm that they meet the eligibility *criteria* and register through the new Self Registration Portal. Before they are included in the IATA Travel Pass, IATA will validate the information and contact labs directly 16

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ical to a prolonged recovery to international travel for the foreseeable future. One aim of IATA Travel Pass is to make it as easy

as possible for travelers to find eligible labs that meet the specific requirements of their journeys. Already IATA Travel Pass has an extensive network of labs which is rapidly expanding as more airlines use the IATA Travel Pass. The IATA Lab Network Self Registration Portal will make it easier for more labs to join so that we are ready to reliably meet the requirements of governments as and more people return to the skies,” said Nick Careen, IATA’s Senior Vice President for Operations, Safety and Security. Once labs have joined the IATA Travel Pass Lab network, passengers will be able to use the lab for COVID-19 testing prior to travel, securely upload test results in IATA Travel Pass. This information is then checked against the IATA Timatic global registry of national health and entry requirements, to produce an “OK to Travel” status. IATA Travel Pass Lab Network is a key element of IATA Travel

Once labs have joined the IATA Travel Pass Lab network, passengers will be able to use the lab for COVID-19 testing prior to travel, securely upload test results in IATA Travel Pass Pass, a mobile app that helps travelers to store and manage their verified certifications for COVID-19 tests or vaccinations. IATA Travel Pass is more secure and efficient than current paper processes used to manage health requirements, crucial

for the scalable restart of aviation. Over 70 airlines are either trialling or committed to testing IATA Travel Pass. Trials span 151 routes across all continents of the world. Clinics, hospitals, laboratories and analysis centers that can perform the following activities in relation to COVID-19 tests are eligible: Sample collection site: Location where a traveler can go to leave a biological sample that can be subject to COVID-19 detection analysis according to the type of tests required to travel to a specific destination Analysis laboratory or laboratory: Facility that can analyze the samples taken in the sample collection center to determine whether the traveler is COVID-19 positive or not Issuing site: Laboratory, clinic or admin location that can issue a digital COVID-19 certificate based on the test results

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NEWS / INTERNATIONAL

ITB BERLIN 2022 FOCUS ON THE RESTART & RECOVERY I

The World’s Leading Travel Trade Show releases details of a hybrid concept and for taking part in the live event from 9 to 13 March 2022 in Berlin

TB Berlin – The World’s Leading Travel Trade Show® – is planning an in-person edition of the event whose success story

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spans more than 50 years – to which virtual elements will be added. As part of a three-phase trade show concept, the run-up

will consist mainly of matchmaking and appointments. During the actual event ITB Berlin will provide a platform for business, net-

working, content, and dialogue, and with its physical and hybrid trade show stands will create a setting for successful participation in the event. After ITB Berlin, over a period of one to two days, the virtual Business Days will round off the concept with virtual appointments and live streams. As early as February 2022, access will be available to a virtual trade show platform where exhibitors, trade visitors, and the media can make advance contact and find relevant content.

The focus of the World’s Leading Travel Trade Show will be on Saxony, the Official Partner Destination, which at 6 p.m. on Tuesday, 8 March 2022 on the eve of the event will open ITB Berlin with a festive gala at the CityCube Berlin, which will also be live-streamed. On Wednesday, 9 March, the Berlin Exhibition Grounds will open their doors to exhibitors, trade visitors, and the media, observing the latest hygiene rules and a safety concept which ITB Berlin will coordinate with the local authorities and will previously test. On Saturday, 12 and Sunday, 13 March anyone from the Berlin/Brandenburg region with a lust for travel is also invited to the display halls where they can get ideas and inspiration for their next holidays. “With ITB Berlin NOW we were able to offer the industry a sophis-

ticated alternative format during the interim in spring 2021“, said David Ruetz, head of ITB Berlin. “However, it also became clear to us all that, as we know, nothing can compare with a face-to-face meeting. It, therefore, gives us all the more pleasure to physically welcome the global travel industry back to Berlin in 2022. Our expanded virtual formats featuring live streaming and the Digital Business Days will take the show to a new level by combining the best elements of the physical and virtual world.” Anyone wishing to attend ITB but unable to be in Berlin due to travel restrictions can join ITB Berlin live during the event by booking one of the new remote hybrid trade show stands through Messe Berlin subsidiary CSG.

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NEWS / NATIONAL

HEALTH & SAFETY RISKS ARE BARRIERS FOR URBAN INDIANS TO TRAVEL The report looks at global travel demand, concerns and motivations of approximately 185,000 survey respondents from 25 markets globally

ouGov’s new report throws light on the travel plans, considerations, and motivations of consumers from 25 markets globally early half of urban Indians (46%) intend to travel domestically for leisure in the next 12 months but worry about the health risks, YouGov’s “International Travel & Tourism Report 2021” reveals. Using YouGov Global Travel Profiles, the report looks at global travel demand, concerns and motivations of approximately 185,000 survey respondents from 25 markets globally. Data from Global Travel Profiles across the 25 countries where it is life found that about half of people plan to travel for a domestic holiday in the next 12 months, as of 20

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May 2021. Among urban Indians, intent to travel domestically for leisure has fallen since March, at the onset of the deadly second wave of

Coronavirus in India, and further declined in April with the enforcement of subsequent lockdowns and state-wise restrictions to curb the spread of the

virus. Demand for international travel remained consistent, albeit lower than domestic trips. While India continued to battle the second-wave of Covid whilst preparing for a possible thirdwave, the progression of vaccine programmes in other parts of the world uplifted the underlying demand for travel. In May 2021, domestic travel sentiment was the highest in European markets such as Italy, Spain, France and Denmark, as well as Asian countries like Indonesia and Thailand. On the other hand, the appetite for international holidays appears lower than domestic trips, and less than a fifth of consumers (18%) globally are planning an international vacation in the next 12 months. The United Arab Emirates and Kingdom of Saudi Arabia stand out as exceptions, with respondents planning to travel substantially more than consumers in other countries. When it comes to business travel, consumer sentiment data points to a slow demand compared to leisure travel. Respon-

dents in the APAC (14%) and MEA (18%) regions are more likely to travel for business, both domestically and internationally than consumers in Europe (6%) and North America (11%). Speaking about the whitepaper, Eva Stewart, Global Sector Head of Travel & Tourism at YouGov, said, “As the world begins to reopen Tourism, YouGov’s “International Travel & Tourism Report 2021: The road back to normality” is a vital resource to industry insiders looking to understand traveller expectations in the current climate. It draws upon data from YouGov’s DestinationIndex and Global Travel Profiles tools which are designed to give an always-on view of people’s changing attitudes to travel. “As we move into a post-COVID world, it is clear that many people are broadening their horizons and want to travel – both domestically or internationally. However, the picture is a nuanced one both between countries and within markets. It is crucial that the industry has a clear view of who is

looking to travel and where they want to go so they can cater to these consumers as effectively as possible.” When asked about the major factors preventing people from travelling, health risks emerged as the primary barrier to travel among global respondents, followed by travel restrictions (48% and 35% respectively). Data points to increased sensitivities to price (32%) in most countries too. Health risks are much of a concern in Asian countries, especially Malaysia (62%), Singapore (59%), Thailand (52%) and India (49%). While travel restrictions remain a primary obstacle for consumers in the European markets, namely the UK (62% said so in May), Germany (59%) and Norway (51%). In India, health risks is the biggest barrier preventing people from travelling (as said by 49%), followed by safety concerns (47%). 36% of urban Indians see travel restrictions as a barrier and almost a third (29%) are concerned about the travel costs.

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NEWS / HOSPITALITY

FORTUNE HOTELS

LAUNCHES ‘GRATITUDE PACKAGE’ FOR COVID WARRIORS consumers wanting to travel for a ‘staycation’, there is ‘Fortune City Escapes’ which is curated to help them have a well-deserved break

s travel & tourism opens up again, Fortune Hotels, a member of ITC’s hotel

group, has announced attractive packages to address the needs of the urban traveler. Amongst

Mr. Samir M.C., MD & CEO, Fortune Park Hotels Ltd. 22

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the Offers, ‘Fortune Leisure Escapes’ is designed to cater to those looking to holiday at a value-friendly price, giving them the option to choose from services they wish to avail themselves. For consumers wanting to travel for a ‘staycation’, there is ‘Fortune City Escapes’ which is curated to help them have a well-deserved break. Another offer is the ‘Fortune Workation Escapes’ which has been curated to address the needs of the business traveler who desire to work in a pampered environment and also take some time off to rejuvenate themselves. in order to repay a debt of gratitude to all the Covid front line workers, the company has also launched a ‘Gratitude offer’ at a 50% discount on accommodation

which is inclusive of breakfast, free- Wifi services, and also extends a special discount on food and beverage services. Announcing the offers, Mr. Dhananjay Saliankar, Head – Sales and Marketing, Fortune Hotels, said: “With the current restrained pandemic situation we are beginning to see some light at the end of the tunnel, the consumer is now heading for short vacations with their family and friends or is simply taking a workstation to break free from the monotony of staying at home. The idea of launching these offers is to meet their requirements and at a price that does not dig a hole in their pockets. We are also pleased to launch the ‘Gratitude offer’ for our Covid warriors as a gesture/tribute

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to thank them for their efforts during these most challenging times.” Bundled with major savings and backed by an effective ‘Safe Stays at Fortune Hotels’ programme for guests that revolves around safety and hygiene protocol, from pre-arrival to check-out, these attractive Escape Offers aim to deliver unprecedented value and a spotless customer experience to our guests this monsoon season. To avail of this offer, guests need to visit www.fortune hotels. and book a stay directly at any favourite Fortune Hotels across India. The ‘Safe Stays at Fortune Hotels’ programme was launched in May 2020. It is set on 10 pillars of safety and hygiene to provide a secure and hygienic stay experience23to guests.

Under this programme, some of its hotels have even received an ISO 9001 certification for Covid Secure Practices and Protocols, making it even more reassuring for guests to stay at a Fortune Hotel near them. Mr. Dhananjay Saliankar, Head – Sales and Marketing, Fortune Hotels

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NEWS / HOSPITALITY

GET A BOOST OF IMMUNITY WITH

INNERGISE

TAJ HOTELS LAUNCHES IMMUNITY ENHANCING ITINERARIES AND MENUS ON INTERNATIONAL YOGA DAY

he secret to overall wellbeing lies in maintaining a healthy balance of mind, body and soul. This International Yoga Day, Taj Hotels introduces INNERgise; an offer designed specifically for enhancing ones immunity through curated stays, rejuvenating spa treatments, im-

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mersive experiences and nourishing meals created in partnership with experts from Arya Vaidya Sala- Kottakkal. The thoughtfully customized, three-, five- and seven-day itineraries begin with a consultation with a wellness coach, followed by a range of spa therapies and

treatments at Taj’s all-natural Jiva Spas. Guests can indulge in guided yoga and meditation sessions to invigorate themselves in peaceful surroundings at some of the most breath-taking locations across India. Each destination offers guests an opportunity to immerse themselves in authentic local experiences, be it the Ganga Aarti in Rishikesh, Homam in Bekal or the Nature Trail in Coorg. Choose a getaway for a healthy retreat at sun-kissed beaches, peaceful backwaters and urban sanctuaries, where elements of nature surround every Taj destination. For those looking to satiate their tastebuds with soulful flavours from the safety of their homes, the curated INNERgise menus available on Qmin; IHCL’s culinary platform and food delivery app, will deliver a pop of immunity-boosting goodness at your doorstep.

PILIBHIT HOUSE AN IHCL SELEQTIONS HOTEL HARIDWAR NOW OPENS WITH THE ADDITION OF PILIBHIT HOUSE, IHCL WILL NOW HAVE 5 HOTELS IN UTTARAKHAND WITH ONE UNDER DEVELOPMENT

ndian Hotels Company (IHCL), has announced the opening of Pilibhit House, an IHCL SeleQtions hotel in Haridwar, Uttarakhand. With a rich ancestry that traces back to over a century, Pilibhit House is an aristocratic mansion set on the banks of the sacred river Ganges, at the foothills of the Shivalik mountains. Taljinder Singh, Senior Vice President - South Mumbai and SeleQtions, IHCL, said, “With its spellbinding landscapes ringed by the lofty Himalayas, Uttarakhand is not only a nature lover’s delight but also known for its many pilgrimage sites. With Pilibhit House, IHCL steps into the holy city of Haridwar located on the banks of the river Ganga. The addition of this destination in IHCL’s portfolio will help create new circuits in the state with Rishikesh, Corbett and Haridwar, for both domestic and international travellers.” The 35 artfully restored rooms and graceful suites are wrapped around a serene courtyard, with balconies offering panoramic views of the Ganges and the Shivalik mountains. The restauwww.tourismindia.org

rant, Dining Room, offers delicious vegetarian food with a range of international cuisines and local delicacies, including some recipes from the home kitchen of the ancestral family. The open-air Lobby Lounge is the perfect place to unwind with finger foods. Guests can enjoy a Ganga Aarti at its own private bathing ghat at Pilibhit House or Yoga at the Ganges Deck. Jiva Spa, with its age old Indian healing techniques and finest natural ingredients, offers wellness and meditation with expert instructors. Guests can trace decades of their ancestry with a private session of 25 genealogy. The other curated experiences that evoke the four spiritual stages of life include an offbeat holy tour, trip to ashrams, a forest riverbed picnic and a wetland tour of the

Chiriyapur Forest Range. “Pilibhit House, located close to the famous Har Ki Pauri, offers an authentic flavour of the legendary city of Haridwar. We look forward to welcoming guests as they explore Haridwar’s rich history, which goes back thousands of years, through the lens of the curated and immersive experiences that we have to offer,” said Amit Kumar, General Manager, Pilibhit House – IHCL SeleQtions hotel. With the addition of Pilibhit House, IHCL will now have five hotels in Uttarakhand with one under development.

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NEWS / NATIONAL

TREE OF LIFE JOIN HANDS WITH EZEE TECHNOSYS The association will include a total of hotels across the country and the deliverables will entail providing tech solutions ranging from Cloud PMS to Financial Accounting Integration

Zee Technosys, a hotel-tech provider in the South-Asia region recently forged an association with the Tree of Life Resort & Hotels making it one of the largest premium properties on eZee’s portfolio of hotels. The partnership will add momentum

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to the revenue growth of the award-winning hospitality company by optimizing its operations. The association will include a total of hotels across the country and the deliverables will entail providing tech solutions rang-

ing from Cloud PMS to Financial Accounting Integration. Tree of Life’s association with eZee will not just re-establish the platform as the most sought-after hospitality tech provider in India but also position them as the number one software provider for mid to large-sized hotel groups. With this association, eZee has once again managed to establish itself as a market leader in India managing to grow its customer base by 25% in the last year despite the pandemic-led slowdown. This engagement with Tree of Life will include services Cloud PMS, Booking Engine Channel Management, POS, and Financial Accounting Integration. Mr. Mehul Fanawala, Director of Enterprise Sales & Head of Inbound Sales, eZee Technosys commented, “eZee has always aimed to empower the hospitality industry with profitable, efficient business and latest technologies. We have listened to our customers and addressed their require-

Mr. Mehul Fanawala, Director of Enterprise Sales & Head of Inbound Sales, eZee Technosys

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ments with consistent innovations and enhancements in our solutions. That is one of the crucial factors of why the industry loves eZee. While the pandemic has slowed the industry down, we cannot deny the fact that technology has taken over as an elemental requirement of businesses. Associating with Tree of Life Resort & Hotels affirms that. I am sure, eZee’s modern solutions will surpass their expectations.” Mr. Akhil Anand, Director, Tree of Life Resort & Hotels said, “There are just a handful of 27 well-designed and comprehensive cloud-based applications which take a holistic view of the hotel business. eZee certainly seems to be one such option and after having been through our implementation recently and having used the system for some time, I can certainly vouch for things like Thoughtful and easy to understand UI/UX, A onestop-shop for key elements of revenue management, booking

engine, PMS, POS, review management, etc, Reasonably priced for mid-size hotels and finally and A supportive and proactive support team. I am sure we will be able to achieve our long-term goals with this serving as a crucial part of our tech ecosystem.” eZee Technosys is the leading affiliate of Yanolja’s global hospitality solutions business. Yanolja,the fastest-growing No.1 OTA and the only ‘Unicorn’ among travel-related companies in South Korea. In the online business, as a ‘Super App’. Yanolja provides all services covering travel including accommodation, leisure, and transportation. Together with eZee, Yanolja is now also one of the global Top 2 PMS providers in the world, having fully integrated the entire hotel operations, covering from the front office to the back office. Yanolja connects the B2B2C value chain of the global hospitality industry with a one-stop network integrated into a single platform. JULY 2021 TOURISM INDIA

NEWS / HOSPITALITY

NIRAAMAYA PARTNERS WITH SAMROHA ATHIRAPPILLY Holistic wellness brand Niraamaya Wellness Retreats expands its footprint by partnering with Samroha Resort Athirappilly to offer a sanctuary of tranquil relaxation

iraamaya Wellness Retreats, known for its breath-taking properties with picturesque locations, distinctive hospitality, serenity, and bespoke wellness has joined hands with the stunning Samroha Resort Athirappilly to of-

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fer wellness experiences with a difference. Niraamaya Retreats Samroha is a magnificent hideaway perched on a cliff overlooking the majestic Athirappilly waterfalls known for holding the top position for eco-tourism in Kerala, India. The property is a blend

of modern comfort in a luxurious & contemporary design setting, offering a perfect balance between old-world charm and new world exuberance. The music of the rustling leaves and the melodic sound of native birds will relax and refresh you in no time. Niraamaya Retreats Samroha oozes classy elegance and tranquillity right from the time one sets eyes on it. Surrounded by a private land area of 1.25 acres, the resort is just 40 km away from Cochin International Airport. It is the only 5-star resort in Athirappilly offering a mix of Deluxe rooms, Luxury Cottages and Villas with a Private Pool overlooking the majestic Athirappilly waterfalls in Kerala, India. Wake up to the warm sunbeams streaming into your room and wander along winding paths through delightful gardens in the central courtyard between the cottages, the meditation spaces and the banquet lawn overlooking the Chalakudy riverbank. The infinity swimming pool is perched on the

cliff giving a panoramic view of the valley and the mesmerizing Waterfalls. One can witness the natural habitats of the wildlife in these rainforests and the multitudes of migratory birds nestled among the tree canopies; all in the safe confines of your balcony. The retreat has an all-day dining restaurant - Café Samsara. The café offers traditional Kerala dishes, Pan-Asian delicacies, and custom-made fares. All this comes with a view to Athirappilly waterfall in all its splendourhaving food in nature’s lap- quite literally! The Madira lounge and bar presents the perfect setting to unwind with pleasant views of the cascading waterfalls and drinks of your choice. The resort is a place of exploration and expansion of the spirit and mind. The guest journey will be rooted in evergreen and seasonal activities, from thrilling outdoor adventures to enjoying

professionally crafted wellness offerings. As destination weddings pick up again—albeit with smaller crowds and larger safety checklists; what better way to recite your vows than having the majestic waterfalls, lush greenery, and vast skies as a backdrop, all in a setting of sinful luxury. For those seeking stability and peace of mind, there is a vast array of tailor-made programs including Music retreats, Yoga Retreats, Art Retreats - Mandala Designs, Sculpting, Photography Retreats, Birding & Wildlife Retreats, Workshops on Artistic Writings etc.

that will leave the guests feeling revived, refreshed, and restored Manu Rishi Guptha, CEO of Niraamaya Retreats elaborated on the expansion, saying “We are overjoyed to welcome Samroha Resorts to the Niraamaya Wellness Retreats portfolio and introduce an environmentally conscious luxury resort in the market. We look forward to showcasing the nature and aspect of the land by bringing our signature hospitality and experiences to our 4th destination in Kerala – at Athirappilly.”

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NEWS / HOSPITALITY

UDETA AT ALILA DIWA GOA Udeta features a 12,000 sq. ft indoor space that can accommodate over 1200 guests

deta, the new 18,000 sq. ft. concept event space at Alila Diwa Goa, a cornerstone five-star Hyatt resort. is located only 20 minutes scenic drive from the Goa Dabolim International Airport. Udeta, which means ‘rising’ in colloquial Konkani, is now the sought-after destination for weddings, corporate events, car launches, entertainment shows, and oth-

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er events in Goa. Udeta features a 12,000 sq. ft indoor space that can accommodate over 1200 guests. It includes a 3,600 sq. ft pre-function area and the largest pillar-less indoor space in South Goa, spread across 8,400 sq. ft with a 20ft. floor to ceiling height. Udeta is the only event venue in Goa with a built-in live Theatre Kitchen that offers a

visual treat of our culinary artists preparing & serving fresh gourmet delights. The outdoor includes Lawns at Udeta and Udeta Alfresco spread across 6,000 sq. ft with a built-in bar and grill. The event space is modern, functional, and flexible that is complemented by an expert team of event planners and artisanal gourmet experiences. The venue is versatile with

the outdoor and indoor spaces seamlessly weaving into each other, allowing flexibility for multiple styles of events. The splendor of Udeta is an effusive reminder of Goa’s natural beauty with a blend of organic natural shades and textures, surrounded by a luxuriant tropical landscape. Guests are greeted by a magnificent mud wall with the light setting synced to a system, brightening up the wall as the sunsets. The ceiling of the grand indoor space is a marvel, adorned with around 250 dome-shaped pendants with translucent globes consisting of a dynamic light source of any colour and hue, as needed for the various events. Every corner of this magnificent space is conceptualized right down to the last detail. Be it the cane seating and high tables in the pre-function area for breakaways, or the Udeta Alfresco with built-in bar & grill stations with outdoor seating. Suveer Sodhi, General Manager Udeta says “The concept of Udeta is unique and the first of its kind in Goa, right from the various design elements to be

For accommodation, guests can choose from the 118 large rooms & suites at Alila Diwa Goa and 35 rooms & suites at The Diwa Club by Alila the only venue with a built-in Theatre Kitchen. There is a lot of thought put into each detail so we can make every event surprisingly different and memorable. We are all very proud to showcase this exciting venue that I am confident will make Alila Diwa Goa the preferred destination for weddings and other events in Goa. For accommodation, guests can choose from the 118 large

rooms & suites at Alila Diwa Goa and 35 rooms & suites at The Diwa Club by Alila. The resort features an infinity pool, a lap pool at The Diwa Club, a large open courtyard, and other artistic venues across the property that can be utilized for small intimate ceremonies and leisure conferences. Alila Diwa Goa has been the perfect destination for weddings and off-site corporate events, set amidst lush paddy fields, beautifully landscaped gardens dotted with water bodies, traditional Goan courtyard, sprawling banquets, and scenic poolside venues. Right from the theme to customized menus and signature cocktails, to personalized itineraries, every event is tailor-made. With the launch of Udeta, Alila Diwa Goa has now evolved the way events take place in Goa. The hallmark of Alila hotels is the combination of innovative design and luxury in unique locations, set apart by an unprecedented level of private space, crafted artisanship, personalized hospitality, and bespoke journeys.

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NEWS / NATIONAL

PRISTINE LESSEREXPLORED BEACHES IN INDIA On the occasion of 75th International Bikini Day on 5th July 2021, Booking. com shortlisted some of the best unexplored beaches in India

n the occasion of International Bikini Day, Bookmark pristine, sun-kissed beaches for your future beach holidays and get that perfect tan at these pristine lesser-explored beaches in India. July 5, the International Bikini Day marks the anniversary of the day the bikini was invented by French designer Louis Réard, which holds a deep cultural significance in history. The two-piece attire, as we popularly know it today, was in fact invented in 1946 to match the liberated mood

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of Europeans who were celebrating their first war-free summer post World War 2. The most expensive bikini was designed by Susan Rosen and was made of 150 carats diamond set in platinum. the Olympic Committee made bikinis the official uniform for women for the beach volleyball game In 1993. The white bikini that Ursula Andress wore in Dr.No (1962) was sold for £41,125 in 2011. July 5 th The International Bikini Day marks the anniversary of the

day the bikini was invented by French designer Louis Réard, which holds a deep cultural significance in history. The two-piece attire, as we popularly know it today, was in fact invented in 1946 to match the liberated mood of Europeans who were celebrating their first war-free summer post World War 2. The most expensive bikini was designed by Susan Rosen and was made of 150 carats diamond set in platinum. the Olympic Committee made bikini as the official uniform for women for the beach volleyball game In 1993. The white bikini that Ursula Andress wore in Dr.No (1962) was sold for £41,125 in 2011. On the occasion of International Bikini Day, Booking.com has curated a list of lesser-known and largely unexplored Indian beaches one can visit to enjoy the sun, sand and get the perfect tan in a bikini, when it is safe to travel. From Honey beach in Karnataka to Marari beach in Alleppey, bookmark

these pristine, sun-kissed beaches for your future beach holidays. Honey beach, Ankola (Karnataka) A treasure hidden away from the hustle-bustle of people, Honey beach (also known as Honnebail Beach) is located in Ankola, a small town at a distance of approx. 29 kms from Gokarna. Surrounded by hills on one and the vast ocean on the beach, gives travellers a feel of a private beach. One can spend quality time swimming in the crystal clear waters or relax at the shore or enjoy the mesmerising sunset with loved ones. When it’s safe to travel, take your girl gang to Gokarna for some adrenaline filled water sports, or enjoy a pleasant evening at Honey beach, which is accessible via roadway or by ferry. Zalor beach, Varca (Goa) Located in Varca, Zalor beach is one of the hidden beauties of South Goa away from all the clutter and chaos. Beautiful, peaceful and unspoilt, travellers can visit the beach for a soothing dip in the sea or witness the different shades of sunset while sipping on some delicious mocktails

with your loved ones. One can also visit nearby attractions like the San Thome Museum, Varca Beach, Our Lady of Grace Church and Colva Beach. Zalor beach is perfect for a restful vacation and long walk on the beach. Marari beach, Allepy (Kerala) Beat your blues and uplift your mood as you visit the Marari beach located in Alleppey, a clean and a relatively untouched beach. Named after the fishing village of Mararikulam, the Marari beach makes for a perfect destination to unwind. This secluded beach is surrounded by the clear sea on one side and groves of coconut trees on the other. One can also visit the many cafes located around the beach, once they make the most of their visit to the beach. Marari offers a number of eco and cultural tourism resorts that offer great stay options. Ozran beach, Vagator (Goa) Located just after Anjuna Beach in North Goa, close to Vagator, Ozran beach is a small but very picturesque beach. This beach is a true example of a sweet fruit after hard work,

as one needs to climb over a hill to get to the destination. But the view and the experience surpasses the efforts, as one can sunbathe on the beach or go for a quick dip in the water or simply watch the colours of the sky change at sunset. The beach offers a number of beach shacks for travellers to enjoy and outside the shacks are beach beds to relax or get a tan. Baludera beach, Baratang (Andaman and Nicobar Islands) Baludera beach, located on the eastern side of Baratang, is located at a distance of 9 kms from Nilambur Jetty and also connected by road from Baratang. This quiet and relatively deserted beach on the Andamans offers travellers a calm and serene environment, while the crystal clear water makes it the perfect spot for a relaxing swim. One can also pack a picnic and spend the day peacefully with their loved ones. When in Baratang, you can also visit the Limestone Caves or the Mud Volcano, when it is safe to travel again.

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FEATURE / TRAVELOGUE

by Ajai Kumar K. S. / Sridevi Narayanan Photographs by Manoj Vasudevan

MUZIRIS A CULTURAL EL-DORADO The great flood of AD 1341 had wiped out the then Muziris legacy, leaving behind only a handful of visible traces for the posterity like the tip of an iceberg

fascinating place that still cradles the splendid stories of the past and offers the sublime feel of a Time-Travel- that is the saga of Muziris, a vanished harbour of Kerala in

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South India. Muziris is presently nothing more than a ghost of its glorious past but still possesses the potential to thrill. Especially in a place like Muziris nothing else is instrumental due to the

absence of major tangible edifices or historical remnants in the vicinity. The great flood of AD 1341 had wiped out the then Muziris legacy, leaving behind only a handful of visible traces

for the posterity like the tip of an iceberg. Its treasures are patiently waiting to be unearthed. Muziris is situated on the banks of River Periyar near Kodugallore Town, roughly forty kilometers northwest of Cochin. In the present scenario, Muziris Tour Circuit is scattered at a radius of approximately 25 square kilometers, which is sincerely promoted by some tour operators. The circuit consists of well-maintained Paravoor and Chennamangalam Synagogues, Paliyam Palace, Museum, Excavation sites, tourist boat rides, traditional handmade workshops of mastered artisans, etc. In addition to that, the Kodungallor region is noted for its age-old Syrian Catholic church, towering on the banks of the beautiful Backwaters. The Church houses the relics of the Apostle St. Thomas, brought here later. In the vicinity of the town the very first Mosque in India Cheraman Perumal Juma Masjid - is situated. Kodungalloor Ku-

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FEATURE / TRAVELOGUE

rumbakkavu Bhagavathi Temple – has a diverse custom of scurrilous songs to please the Hindu Goddess. Thiruvanchikkulam Shiva temple around the town has references to the Sangham Literature. Despite having a variety of monuments in the Circuit, which offers a vast cultural kaleido-

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scope, Muziris, as a tourist destination attracts considerably a very less number of conventional tourists now. The State Government of Kerala has commenced a Muziris Heritage Project in 2006 with honest enthusiasm by involving the departments of Culture, Tourism, and other related government departments,

for re-discovering the glory and grandeur of Muziris and showcasing it before the world. In popularizing the destination, the existing monuments, those constructed much later in various times are renovated with the basic Infrastructure. But as a matter of fact, currently, Muziris is not equipped to offer to a large number of conventional tourists anything more than a day excursion from Cochin. It is a big constraint of Major Tour operators to promote Muziris as a standalone destination or as a “product” on its own merit. The problem could be solved only if the Pattanam Excavations re-discover the disappeared harbour of the bygone era which surely could be exhibited as a USP of Kerala Heritage tourism in the Global Tourism Market. “The ground reality is that Muziris can be promoted mainly to the culture and pilgrim tourists visiting holy places pertaining to their faith. But the arrivals of such specialized high spend-

ing tourist groups are very less in number” says Arun Kumar KS with his two-decades-long Industry Experience, who is a Cochin-based Southern Regional Level Spanish speaking Professional Guide. Arun once was a practicing Lawyer in the Cochin High Court, became a professional guide due to his passion for this distinctive profession. Due to the cost-cutting wars among the tour operators, which is unhealthy competition, they are forced to bring only the low-spending leisure-seeking tourists whose interests are far beyond what a “future classic” but the present Muziris tour circuit can offer. To such conventional tourists spending a whole day, that too a minimum of a two hours’ journey to and from the popular destination of Cochin is a time and money consuming affair in their limited days of Holidays, as no overnight staying facilities in the International standards are

available at Muziris. “Lately, Muziris did little to buoy up tourists, though a “wow feeling” is still afar” opines Lijo Jose, the Director of Muziris Heritage Day-Tours, who is also a resident of Muziris. He adds that he doesn’t find it as a cakewalk to convince the tourists to promote the Muziris tour circuit. Presently he indulges mainly in ground handling of the Cruise Ship day excursion Tourists who arrive in Cochin Harbour among his other tour operation services. Aneesh Mon, Operations Head (South) of Dravidian Trails Holidays Pvt Ltd, based in Cochin shares the same feeling “Our main clientele is from the European countries. We find practical difficulty in selling the Muziris packages among the usual European leisure-seeking tourists. But as a mission, we assist foreign academicians, bring foreign journalists and international tour operators in view of popularizing

Muziris into a Future Destination. We believe that it is our duty to accelerate the emergence of destinations like Muziris”. Yet the possibilities of Muziris tour circuits are coveting. Once the Muziris Heritage Project is completed as envisaged, with all its historical and cultural eligibilities, the possibilities are high Muziris to be declared by UNESCO as a World Heritage Site in Kerala. All kinds of tourists flock here if high-end leisure-based infrastructure, utilizing the backwaters and the adjoining localities are developed. However, uncertainty looms over the tiring process of the completion of the project in near future. A major clientele visit here is the Jewish Religious Groups as Muziris retains a “Jewish Aura”. Nandini Joshi, a Mumbai based Spanish Speaking Western Regional Level Professional Guide specializes presently in handling the high-profile Jewish religious

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FEATURE / TRAVELOGUE

groups from Israel and the United States. She points out that even in the present context Muziris is an integral part of Jewish Religious Tours to Kerala. “An effective presentation skill of a Guide is required in Muziris who re-enact a zestfully furious football match on an empty eventless football stadium” adds Nandini, who is also a Faculty of Tourism Studies in Mumbai University, besides being an Ornithologist and a keen Naturalist. Natural calamities such as seismic reverberations, great floods, and volcanic eruptions often put archaeologists and history enthusiasts into dismay. At the same time, the innate human nature energizes them into a tireless spree to find out the true scientific evidence to chalk out and re-construct the past that often turns out to be the value-added tourism products. From the Tourism point of view, delivering high-quality Professional tourism only can attract high spending and research-oriented discerned International Tourists to the country. Tourism is definitely 38

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an economic activity and a viable source of Foreign Exchange for a nation like India. In addition to that promoting a destination will also be an inspiration for preserving its rich heritage.

Manoj Vasudevan

Sridevi Narayanan

Ajai Kumar K. S.

TREE HOUSE PUGMARK RESORT RANTHAMBORE Treehouse Pugmark is a 5-minute drive from the main entrance of Ranthambore National Park.

estled at the edge of Ranthambore National Park in Rajasthan and set over an area of 10 acres, Treehouse Pug-

mark Resort with its 35 rooms and a pool villa is a blend of modern architecture in a spacious landscape and one of the most popular resorts in Ranthambore.

The Resort offers the traditional stay in Rajasthan along with all modern services and amenities required for a comfortable stay. Surrounded by Nature, the

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FEATURE / HOSPITALITY guests wake up to the verdant greens and sweet sounds of birds chirping as they breathe in the clean crisp air. Sprawled over an area of more than 10 acres, the Resort is situated at the edge of the Ranthambhore National Park in Rajasthan. Set amidst trees on a private estate, overlooking the Aravalli range, Treehouse Pugmark is a 5-minute drive from the main entrance of Ranthambore National Park. The facade of the Resort is a mix of modern architecture and imaginative landscaping. The Resort’s main block houses the Reception, main Lobby, 24 hrs. Coffee Shop, Restaurant, and Conference Hall. Adjacent to the main block is the cascading cave entrance. Beautifully designed to recreate Mr. Jayant Singh, Founder & MD Treehosue Hotels

the enchanting ways of nature, the cave is an ornate story of lily pools, waterfall, and raw rocks. The cave unwinds itself to let you through the garden onto the guest area. The entrance opens to the main pathway, which is flanked by the pool and the open-air amphitheater cum bar on one side and the main green lawn on the other taking you to the main residential block. Lit up with rows of dimly-lit lamps and heightened by the gently flowing stream in the middle, the bridges that run across it create an ethereal expanse for the Resort. There are two kinds of rooms available in this hotel-The Luxury Cottage (310 sq. ft.) and the Pool Villa (1500 sq. ft.) The Luxury Cottages come with an option for a Queen-size bed or Twin beds. The Pool Villa has two cottages and a living room and is also equipped with a private pool. Ex40

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tra seating space is available in all the rooms, along with a tea/coffee maker, mini-fridge, in-room safe, study desk,r bathroom with hot/cold running water. Slippers, Room Heater, Hair Dryer, Iron and Ironing Board, are also available on request. At Treehouse Pugmark, Cave Palate is a multi-cuisine restaurant that serves breakfast, lunch, hi-tea, and dinner. You can enjoy some traditional Rajasthani food like Lal Maas, Gatte ki Sabzi and Dal Bati and also have a chance to enjoy this traditional food in the authentic farm-like experience in the resort’s own organic farm. However, if you wish to eat out there are some restaurants in Sawai Madhopur. The in-house restaurant known as Cave Palate offers multi-cuisine buffets to all the guests. The hotel also has an in-house bar, known as Flames Bar, and an open-air restaurant known

as Rustic Earth. Travelers gave a thumbs-up to the property for the good food served here. Take a relaxing dip at the outdoor or private swimming pool. Enjoy Rajasthani Folk Music and cultural performances with snacks at the open-air restaurant. Treat your mind and body with an ayurvedic spa at the hotel’s spa facilities. Visit the hotel’s organic farm and the hotel’s recreational

facilities like badminton, autosport, football, cricket will make the guests active. The tourist hotspots near this hotel are The Ranthambore Fort (8 km), The Ranthambore National Park (3 km), The Rameswaram Temple (4.5 km), Dussehra Ground (4.5 km), Balas Sunset Point (4.8 km), and Nature Park (1.9 km)

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NEWS / AIRLINES

VISTARA INAUGURATES SERVICES TO TOKYO HANEDA Under the air bubble agreement between India and Japan, Vistara will fly once a week between the two cities using its Boeing 787-9 Dreamliner.

istara Airlines has inaugu-

rated its non-stop flights between Delhi and Tokyo Haneda. Under the air bubble agreement between India and Japan, Vistara will fly once a week between the two cities using its Boeing 787-9 Dreamliner. Vistara’s Chief Executive Officer, Mr. Leslie Thng, said, “We are delighted to take India’s finest airline to Japan and provide an unmatched flying experience to our customers that exemplifies modern Indian hospitality with the highest global standards in safety, hygiene and operations. We look forward to further strengthening our presence on this new route in the coming months.” Vistara accepts all eligible customers meeting visa/entry requirements in both the countries, as specified by the respective government bodies. The airline strongly encourages its customers to fully understand the applicable guidelines before making their bookings.

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In a short span of six years since starting operations, Vistara has raised the bar for operations and service delivery in the Indian aviation industry by offering the world-class and safe flying experience to travellers. TATA SIA Airlines Limited, known by the brand name Vistara, is a 51:49 joint venture between

Tata Sons Limited and Singapore Airlines Limited (SIA). The airline has a fleet of 48 aircraft, including 37 Airbus A320, three Airbus A321neo,six Boeing 737-800NG, and two Boeing 787-9 Dreamliner aircraft, and has flown more than 25 million customers since starting operations.

VISTARA OPERATES

INDIA’S FIRST FLIGHT WITH FULLY VACCINATED PILOTS AND CABIN CREW The special flight UK963 on 16 June 2021 departed Delhi at 0850 Hours and arrived in Mumbai at 1110 Hours, operated by crew that have received both doses of the COVID-19 vaccine

o ensure the highest standards of safety on board, Vistara airlines operated India’s first flight with pilots and cabin crew fully vaccinated against COVID-19. The special flight UK963 on 16 June 2021 departed Delhi at 0850 Hours

and arrived in Mumbai at 1110 Hours, operated by crew that have received both doses of the COVID-19 vaccine. The crew will also be operating the return flight, UK 960, which is scheduled to depart from Mumbai at 1155 Hours and expected to reach Delhi at 1405 Hours today. Vistara plans to operate more such flights in the coming days as their number of fully vaccinated staff increases. Mr. Vinod Kannan, Chief 43 Commercial Officer, Vistara, said, “Vaccination is the best known defence against the pandemic that is helping the world get back to normalcy,

Mr. Vinod Kannan, Chief Commercial Officer, Vistara Airlines Ltd. www.tourismindia.org

subsequently aiding the recovery of the aviation industry. We have been consistently getting our staff vaccinated in our endeavour to ensure safety for them, their families and our customers whom they serve. This special flight operated by our fully vaccinated cabin crew and pilots is a sign of our continued commitment towards making ‘flying feel safe again’.” The airline recently announced that it had got nearly 100% of its eligible employees vaccinated with at least their first doses. This included Vistara’s airport and corporate staff, cabin crew and pilots. Vistara continues to ramp up its efforts to ensure all eligible employees receive their second doses as well in time, and are fully vaccinated against COVID-19 at the earliest.

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NEWS / AIRLINES

ETIHAD AIRWAYS & EL AL LAUNCH STRATEGIC COOPERATION Codeshare agreement will include airlines’ networks beyond both Abu Dhabi and Tel Aviv hubs. New reciprocal frequent flyer benefits for Etihad Guest and Matmid members on the Etihad and EL AL networks

tihad Airways and EL AL Israel Airlines, the national carrier of Israel have launched their joint codeshare network and reciprocal loyalty agreement for frequent flyers.

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This builds on the Memorandum of Understanding (MOU) the airlines signed in 2020 following the Abraham Accords signed by the UAE and Israel. Available for sale for flights

from 18 July 2021, EL AL will add its ‘LY’ code to Etihad’s existing twice-weekly service between Abu Dhabi to Tel Aviv. Beyond Etihad’s Abu Dhabi hub, this new partnership will extend further

and is planned to include destinations in Australia, Bahrain, India, Korea, Philippines, and Seychelles from 1 August. In the next phase of extending the codeshare agreement, subject to obtaining applicable governmental and regulatory approvals, Etihad will offer guests an additional 14 destinations across the Middle East, Europe, Asia, and the US by adding its ‘EY’ code to EL AL flights. These codeshare routes will provide guests greater choice, convenience, and flexibility, and further strengthens the ties between the two nations. In other areas of collaboration, the partners will also establish a reciprocal loyalty agreement. Members of the Etihad Guest and Matmid programmes will be able to earn and redeem miles on flights across both carriers’ networks. Tony Douglas, Group Chief Ex- Group, said: “We are very pleased ecutive Officer, Etihad Aviation to be able to announce the launch

Available for sale for flights from 18 July 2021, EL AL will add its ‘LY’ code to Etihad’s existing twiceweekly service between Abu Dhabi to Tel Aviv

of our codeshare and frequent flyer partnership with El Al. This partnership will provide additional choice and connectivity for both carriers’ guests, and a range of benefits for frequent travelers between and beyond our respective hubs in Abu Dhabi and Tel Aviv.” Avigal Soreq, Chief Executive Officer, EL AL Israel Airlines said: “This is the first commercial partnership that EL AL has established following the Abrahamic Accords. This is an important milestone as this codeshare will bring growing benefits to our passengers and to our respective airlines and countries. The EL AL and Etihad teams have a common goal in this partnership, and we look forward to seeing it grow in the future.” The 2020 MOU also provided for exploration of MRO, pilot and crew training, and cargo opportunities, which the parties are progressing.

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NEWS / AIRLINES

EMIRATES GEAR UP FOR BUSY SUMMER More than 2,500 customers used the service with the most popular destinations being Amman, Beirut and Male

ll Emirates and DXB touchpoints are fully prepared to manage the increase in passenger traffic, 2-3 July and 9-10 July with measures and

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protocols in place designed to enhance safety as customers move through Terminal 3. Emirates is expecting more than 450,000 passengers to trav-

el from, to and through Terminal 3 at Dubai International Airport over the course of the next two weekends on over 1,600 flights. In addition, close to 100,000

passengers will be arriving into Dubai on Emirates flights to start their summer holidays during that same period. Along with industry-leading contactless technologies and biometric journeys, Emirates customers can travel with assurance that the airline and its partners have spared no effort to make the airport journey as safe and smooth as possible. This includes robust and consistent cleaning protocols for high traffic areas such as seats and handrails; modern cleaning technologies for surfaces in Emirates’ dedicated lounges keeping them germ free for longer; social distancing measures through floor markings, signage and airport employees safely managing the flow of passengers; hand sanitising stations as well as Plexiglas partitions at Emirates check-in desks and in Emirates Lounges, amongst numerous other measures. Customers are strongly urged to arrive at the airport at least three hours before their flight departure to avoid delays. Passengers are encouraged to build in extra time for their journey with expected heavy road traffic coming into Terminal 3. Customers are also reminded to review the latest travel requirements to their booked destination, including whether forms, vaccination certificates or negative PCR tests are required on the Emirates Travel Hub, which has the latest information for every country on the airline’s route network. Passengers can physically check-in and drop off their luggage at any Emirates counter 24 hours before departure. They can also check in online 48 hours to www.tourismindia.org

Emirates’ home check-in service is delivered by DUBZ, dnata’s baggage technology and logistics company 90 minutes before flight departure. Those who opt to check-in online are reminded to visit the Emirates check-in counters or contactless kiosks to complete the required travel documentation checks and formalities. Customers are also advised to make sure they get to their boarding gate on time. Gates open 90 minutes before departure, boarding starts 45 minutes before each flight and gates close 20 minutes before departure. If passengers report late Emirates will not be able to accept them for travel. Check-in and gate clo-

sure timings are strictly followed for on-time departures. Emirates customers can look forward to an easier and hassle-free airport experience with contactless check-in, its biometric path and enhanced digital verification of Covid-19 medical information. The airline has sharpened its focus on technologies and services that optimise passenger processing to minimise queues, for a fast-tracked experience that prioritises safety and efficiency. Significantly reducing wait times, Emirates’ contactless kiosks are completely controlled by personal mobile devices without the need to touch the screens; providing another way passengers can enjoy a safe and efficient pre-boarding experience. Along with check-in, customers can choose seats on board, drop off their bags, and even pay for ancillary products like extra baggage. Customers can also utilise Emirates’ biometric path for a contactless journey via 18 checkin desks and 7 biometric boarding gates, with virtually no document checks and less queuing.

JULY 2021 TOURISM INDIA

NEWS / AIRLINES

QATAR AIRWAYS INTRODUCES NEW BUSINESS CLASS SUITE T

Business Class Suite is equipped with sliding privacy doors, wireless mobile device charging and a 79 inch lie-flat bed

he new Boeing 787-9 Dreamliner passenger aircraft of Qatar Airways featuring, its eagerly awaited new Business Class Suite, has launched on Doha to Milan service on Friday 25 June 2021. The ultramodern aircraft is scheduled for services from Doha to Athens, Barcelona, Dammam, Karachi, Kuala Lumpur, Madrid, and Milan and has a total passenger capacity of 311 seats – 30 Business Class Suites and 281 seats in Economy Class. Crafted with the unique Qatar Airways design DNA and appealing to the most discerning of travellers, the new Adient Ascent Business Class Suite embodies a contemporary design that is truly personal, spacious, and functional, allowing the passengers to relax in their own private sanctuary. Qatar Airways Group Chief Executive, His Excellency Mr. Akbar Al-Baker, said: “In line with our commitment to offering our passengers an unparalleled travel experience, we are pleased to introduce this much48

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anticipated Business Class Suite on Qatar Airways’ newest widebody aircraft, the Boeing 787-9 which will debut onto a number of key routes within our network. “The new Business Class Suite sets yet another industry standard with a uniquely private experience for premium passengers travelling with QR, which is becoming increasingly valuable during this pandemic while showcasing Qatar Airways’ 5-star standards of excellence and Qatari hospitality that are quintessential on all of our flights. “Our passengers deserve the best and I am confident that they will appreciate the larger Dreamliner variant for its unmatched comfort in the sky. Passengers can rest assured that its responsible impact on the environment fully aligns with our ambition to achieve the highest levels of sustainability.” Arranged in a herringbone pattern, in a 1-2-1 configuration, each suite has direct aisle access with a sliding door to ensure the ultimate in privacy and comfort. Passengers seated in adjoining

center suites can slide the privacy panels away at the touch of a button to create their very own enclosed private space. The Business Class Suite, transforms into a 79” fully-flat bed, offering elevated levels of comfort on board. Passengers can relax during their flight, knowing their personal mobile device is stored safely in a dedicated phone holder, equipped with a wireless charging technology that is compatible with both iOS and Android devices. The Business Class Suite is complemented with the airline’s industry-leading onboard service from its award-winning cabin crew. This includes a wide selection of international cuisine, food, and beverages, as well as healthy vegan meal options that are a part of Qatar Airways’ à la carte dine-on-demand menu. Not only will passengers indulge in award-winning cuisine, but premium passengers are also pampered with products and amenities from world-class brands including Narumi, BRIC’S, Diptyque, TWG Tea, Castello

Monte Vibiano Vecchio, and The White Company to name a few. In Economy Class, the Recaroproduced seats exemplify the latest design and technology. Each seat is equipped with a 13-inch Panasonic IFE touch screen in addition to a personal electronic device holder for both mobile and iPad devices. The seat features a rotatable armrest that can be completely stowed away to the backrest, providing a more comfortable and spacious experience. Passengers will enjoy the full dining experience ‘Cuisine, offering an elevated Economy Class travel experience. As a warm welcome on-board the new aircraft, Qatar Airways Official Composer, Dana Al Fardan has created a new masterpiece portraying the mutual vision Qatar Airways and Dana share in bringing people together. After recent challenging times, this music represents an awakening and a deeper understanding of

The new Business Class Suite sets yet another industry standard with a uniquely private experience for premium passengers travelling with QR the real value of people, harmony, and resilience. The Boeing 787-9 is the latest member of the Boeing aircraft in Qatar Airways’ fleet. As the Middle East launch customer for the Boeing 787, the airline has continued to fly its fleet of 30 787-8s throughout the COVID-19 pandemic due to its strong fuel efficiency and excellent reliability record. Qatar Airways’ investment in the 787-9 once again underscores the airline’s

commitment to sustainability and achieving net-zero carbon emissions by 2050. Qatar Airways operates one of the youngest fleets in the sky. The airline’s mix of modern fuelefficient aircraft has created a sustainable and adaptable solution, allowing it to continue flying routes with less demand through a variety of aircraft offering the right capacity in each market and far fewer emissions than larger four-engined aircraft. Due to the impact of COVID-19 on travel demand, the airline has taken the decision to ground its fleet of Airbus A380s as it is not commercially or environmentally justifiable to operate such a large aircraft in the current market. Qatar Airways’ fleet of 53 Airbus A350 and 37 Boeing 787 are the ideal mixes for the most strategically important long-haul routes to Africa, the Americas, Europe, and Asia-Pacific regions.

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JULY 2021 TOURISM INDIA

NEWS / CRUISE LINES

SILVERSEA INVESTS IN E-LEARNING PLATFORM The new e-learning platform includes two courses devoted exclusively to the cruise line’s comprehensive set of science-backed health and safety procedures

ilversea Cruises has invested in the training and development of its crew with the debut of a new digital training platform. The program named the Silversea Learning

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Platform rolled out ahead of the line’s healthy return to service and is accessible to all crew online, from both onboard and ashore. With the recent addition of

two new ships to its fleet, three new ships on order, and a firm commitment to ensuring and even enhancing its industry-leading service standards as it leads the resumption of

ultra-luxury cruising, Silversea Cruises will continue to invest in recruiting and training the best crew at sea. The new e-learning platform includes two courses devoted exclusively to the cruise line’s comprehensive set of science-backed health and safety procedures. Its nearly 200 modules—covering the safety and well-being of guests and crew, environmental protection, regulatory compliance, and much more—are tailored to specific job classifications. In addition to self-paced mandatory modules, crew members have access to a variety of optional courses for further study and skills advancement. The online learning experience complements Silversea’s existing program of classroom-style and www.tourismindia.org

hands-on training and workshops. “The Silversea Learning Platform is a significant step toward ensuring that new and returning crew will have convenient access to our latest training content, both from home and aboard ship, enabling them to adapt quickly and easily to the requirements of their roles,” 51 says Roberto Martinoli, Silversea’s President and CEO. “Our onboard teams are committed to providing an entirely unique experience for our guests, with exemplary service that continuously exceeds their expectations. Our new training platform will ensure that Silversea’s trademark level of service is stronger than ever as our healthy return to service gains momentum. Our crew is an in-

valuable asset for our cruise line—the importance of which will only increase as we continue to expand our fleet in the coming years.” The Silversea Learning Platform is available to crew across all ships in Silversea’s ultra-luxury fleet, as well as Expedition Team members and concessionaires. Prior to Silver Origin’s inaugural season in the Galapagos, the ship’s crew and Expedition Guides underwent intensive training over one week, familiarizing themselves with Silversea’s pioneering new addition. As part of their theoretical and hands-on training, 12 members of the cruise line’s Expedition Team earned full snorkel guide certification from the Professional Scuba Schools. JULY 2021 TOURISM INDIA

NEWS / EVENTS

DUBAI ALL SET FOR EXPO 2020 Tickets to Expo 2020 Dubai are now on sale, and among the plethora of reasons to book a season pass for the world’s biggest cultural gathering is a once-in-a-lifetime opportunity to be part of the historic, invite-only Opening Ceremony

he breathtaking culmination of almost 10 years of planning and preparation for Expo 2020, the Opening Ceremony will feature stunning visuals and world-class acts and will take place at Al Wasl Plaza, an architectural marvel featuring the world’s largest 360-degree projection surface. The ceremony draws inspiration directly from Expo 2020’s theme of ‘Connecting Minds, Creating the Future’ and its three subthemes, joining humanity’s journey of Opportunity, rising to the highest heights of Mobility, and exploring the spectrum of Sustainability. Tickets to Expo 2020 Dubai are now on sale, and among the plethora of reasons to book a season pass for the world’s biggest cultural gathering is a oncein-a-lifetime opportunity to be part of the historic, invite-only Opening Ceremony. All UAE residents ages 18 and above who purchase an Expo 2020 Season Pass or Family Package before 14 August will be entered into a draw for the chance to win a prized place for 52

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themselves and a guest at the star-studded Opening Ceremony on 30 September 2021, with headline acts to be revealed soon. Fifty lucky winners will be announced the first week of September via Expo 2020’s social media channels, followed by a personal invitation to attend the ceremony. Mohamed Al Ansaari, Vice President – Communications, Expo 2020 Dubai, said: “This is a great moment of joy, pride, and optimism for all of us. The UAE is a country where people of differ-

ent languages, religions, and races live together in harmony and we are thrilled to welcome the rest of the world to be part of this inclusive journey. Everyone is invited to share their success stories and their aims for a brighter, more resourceful, and more collaborative future. As a global platform for knowledge-based, sustainable, and innovation-focused progress, Expo 2020 has the power to shape the destiny of our world.” Sholto Douglas-Home, Chief Sales & Marcomms Officer, Expo

2020 Dubai, said: “Expo 2020’s Opening Ceremony will be a once-in-a-lifetime opportunity to be part of the living history of the UAE as we celebrate the Arab world’s biggest event. A milestone moment that ties with the UAE’s Golden Jubilee, the Opening Ceremony marks the realisation of our vision and hard work. “We look forward to welcoming the winners of our draw to join the making of a new world in a dynamic work of unfettered imagination. We are also proud to share our all-encompassing events and entertainment programme that guarantees that no two days will be the same at Expo.” Expo’s stellar global entertainment line-up includes – so far – Oscar-winning AR Rahman’s pioneering women’s ensemble the Firdaus Orchestra; Bollywood sensation Sonam Kapoor; celebrated Emirati singer Ahlam; the

famously slick Russian Bolshoi; and the compelling Expo Beats programme – a monthly music festival. Sports fans will have the opportunity to witness the world’s largest Brazilian jiu-jitsu lesson, get to grips with the exciting football-based sport the ball, meet their sporting heroes, and sign up for one of the many complimentary runs, fitness activities, and wellness events. With up to 60 live events a day – including film nights, poetry readings, art activations, musical concerts, cultural tours, parades, and interactive journeys for all ages – as well as more than 200 food and beverage options, the site will be alive with sounds, rhythms, and flavours from across the globe. One day will not be enough – Expo’s Season Passes, Family Packages and Multi-Day Passes will ensure visitors make the

most of everything the world’s biggest cultural gathering has to offer. Season Passes, which allow holders unlimited entry for the entire six months of Expo 2020, running in the Opening Ceremony draw. Family Packages are priced at AED 950 (USD 258), Multi-Day Passes, with an unrestricted entry for 30 consecutive days, are priced at AED 195 (USD 53); and 1-Day Tickets are priced at AED 95 (USD 26). Children under the age of 18 and students holding a valid student ID from any academic institution in the world will be given free entry; complimentary tickets will be available for people of determination, with their companion receiving a 50 percent discount; and visitors ages 60 years and above can also enter for free. Tickets are available now at www.expo2020dubai.com

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JULY 2021 TOURISM INDIA

NEWS /INTERNATIONAL

CALIFORNIA IS BACK IN BUSINESS Visitors are encouraged to be vaccinated before coming to California, but it is not a requirement to travel.

s of June 15, all state and national parks and beaches are open, with only limited closures at some sites. The hotels, restaurants, wineries, shopping centers, theme parks, museums, and countless other attractions

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can open their doors without state-mandated capacity restrictions or physical distancing markers. The reopening comes nearly 15 months after Governor Gavin Newsom issued a March 2020 stay-at-home order designed

to slow the spread of COVID-19. “From California’s coastlines to our theme parks to our breathtaking national forests, our state’s diverse terrain and unique communities make us the envy of the world when it comes to tour-

ism,” Newsom said. “As we move forward to a post-pandemic life, our tourism sector is expected to come roaring back—making us, once again, a global leader in hospitality and leisure.” Attractions across the state are embracing the news with revised guidelines for guests. The Los Angeles Dodgers, for instance, will celebrate “Reopening Day” by returning to full capacity on June 15. At the San Diego Zoo, visitors will no longer need to make reservations before purchasing tickets. And face masks will no longer be required for fully vaccinated guests at Disneyland Resort. Visitors are still strongly encouraged to check with individual attractions and destinations for any specialized protocols and guidelines, but the default travel message is a big one: You’re good to go. “California’s tourism businesses stand ready to welcome travelers, and for the first time since the pandemic lockdown, visitors can now take in the full range of only-in-California, unforgettable

vacation experiences,” says Caroline Beteta, president, and CEO of Visit California. “California is a place that welcomes all people and all dreams, and the time to travel here is now.” As people return in greater numbers to the Golden State’s iconic destinations, they should not lose sight of the imperative to travel safely and responsibly. Visitors, residents, and tourism operators are encouraged to follow the seven principles of Visit California’s Responsible Travel Code. California still encourages visitors and residents to get vaccinated and, in line with CDC regulations, wear face coverings in congested environments. Here are some additional details of the reopening: Visitors are encouraged to be vaccinated before coming to California, but it is not a requirement to travel. Operators of large outdoor events of more than 10,000 people, including professional sporting events and some theme parks, are encouraged to screen

attendees for vaccinations or negative COVID-19 tests, but screening is not mandatory. Operators of large indoor events of more than 5,000 people are required to screen attendees for vaccinations or negative COVID-19 tests. Attendees should check guidelines with event operators when buying tickets or making reservations. To underscore the celebratory mood across the state, Visit California’s “Dreaming On in California” campaign will showcase tourism’s recovery with a weeklong series of experiences set against California’s epic backdrop for travelers who missed key milestones in 2020. The experiences include an unforgettable meal prepared by acclaimed chef Curtis Stone; behind-the-scenes access at a San Diego Padres game; a magical Disneyland Resort vacation; a luxury road trip with stops at Marriott International properties across the state; and a series of fairytale weddings at the luxurious Carneros Resort and Spa in Napa.

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