Town of Little Elm Strategic Report 2024

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HISTORY & POPULATION

60,118

Estimated 2024 population

Did you know?

The Town of Little Elm’s population has increased 87% in the last decade.

The Town of Little Elm has a long and rich history that stretches back over 165 years. Chartered in 1841 and settled in 1844, the Town of Little Elm grew from a few hundred people in 1966 to more than 45,000 in just 30 years, making it one of the fastest growing towns in Texas.

From a small settlement chartered as part of the Peters Colony to the bustling town we see today, Little Elm has changed in size, appearance, and population.

DEMOGRAPHICS

Understanding the demographics of residents helps Town leadership to effectively allocate resources, plan infrastructure, and tailor policies that meet the specific needs of different population groups It enables us to promote community well-being based on accurate data and insights

$110,218

median household income

$1,916 median gross rent

38.7%

Why is this important? of persons have a Bachelor’s degree or higher

35.9

median age 6.8% veterans

Data presented on this page is from the U.S. Census Bureau.

Town of Little Elm

MISSION & CORE VALUES

The mission of the Town of Little Elm is to build on our unique lake opportunities and hometown charm, encourage diverse housing options and business opportunities, and provide an unmatched quality of life.

INTEGRITY:

We are honest, loyal, trustworthy, transparent, fair, and open minded, and have a culture of accountability We keep our word and admit our mistakes We stand up for what is right even in the face of a challenge, and do what is right, even if no one notices

CUSTOMER SERVICE:

CUSTOMER SERVICE:

We are respectful, positive, attentive, approachable, responsive, and empathetic We focus on being able to assist internal and external customers, not simply accommodate them Whether the answer involves going the extra mile or sometimes even delivering bad news, we are courteous, patient, humble, and professional.

EFFICIENCY:

We recognize that we are entrusted with resources ultimately owned by the community, and as stewards of those, are committed to use the minimum resources required to realize the maximum result. We will find the shortest path on a route or in a process, and operate without waste, with proper use of taxpayer dollars, and without compromising quality

INNOVATION:

CUSTOMER SERVICE:

We have a willingness to grow, explore new ideas and to challenge the status quo. We are open to change though we do not seek change unnecessarily. We allow the freedom to try new things, and recognize that through creativity and reasonable risk, we will build a stronger, healthier Town together We are an organization dedicated to learning and continuous improvement

VISION STATEMENT

The Town of Little Elm is a distinct and desirable lakeside destination for all people to live and play while enjoying a safe, vibrant, and welcoming community.

S U P P O R T I N G S T A T E M E N T S

In a community that possesses:

A strong sense of community identity

A strong neighborhood connection

A strong sense of aesthetics and attention to detail

A destination for recreation and leisure activities via a lakefront district and the potential to utilize shallow-water activities (fishing, canoeing, kayaking, etc.)

Economic and business development that services our residents and takes advantage of our commerical corridors

Strong partnerships with school districts

And provides:

A full range of housing options

Services and amenities that are unique to Little Elm (lake and trail system) and encourage an active lifestyle

Multiple entertainment and retail options

Services and conveniences to meet the needs of our residents

Recreational programming for all residents in quality facilities that are safe, visually appealing, and comfortable for spectators and participants

Little Elm operates in a way that is:

Known for being friendly and courteous - demonstrates empathy in all interactions

Easy to do business with - all processes are streamlined; the telephone is answered

Financially responsible - controls costs and remains opportunitistic in pursuing projects that promote the vision

Cooperative and encoraging in its relationships with community organizations and churches

Town of Little Elm

THE MAYOR’S LETTER

CURTIS J. CORNELIOUS

This report highlights the progress made toward our mission to be a distinct and desirable lakeside destination for all people to live and play Town Council and staff work every day with our residents in mind to execute this mission.

Through enhanced public safety initiatives, such as the construction of Fire Station 4, we continue to foster a sense of security as we seek to be a safe and welcoming community for all who live here and visit

We believe in building strong relationships with our community through open communication and engagement opportunities. Regardless of your background, there is a place for you to get involved in making our community a better place to live By promoting a partner mentality, we have engaged with various organizations and entities to strengthen our collective efforts throughout North Texas.

We continue to maximize recreational and leisure activities available to our residents. This year, we launched a new 24-hour Library Kiosk to better serve our northern residents Additionally, we began updating the Parks Master Plan to assess the needs of our residents. As construction on Cottonwood Park comes to a close, the community will soon be able to enjoy new trails, pavilions, and other site amenities.

As an organization, we are committed to amenities being fiscally responsible and actively pursuing opportunities for economic development. The Finance department received several awards and recognitions for their strong practices, while also reducing the tax rate. By planning for long-term financial obligations and ensuring operational efficiency, we have laid the foundation for continued, sustainable growth

Promoting and expanding Little Elm’s identity is vital for tourism as we strive to create a distinctive brand that resonates beyond our borders We are dedicated to maintaining high standards for new development and fostering vibrant neighborhoods that enhance our community’s character

Lastly, as our community grows, we want to ensure continued excellence in the delivery of public services We are focused on enhancing our infrastructure and empowering our staff Our goal is to meet the needs of our expanding community while providing exceptional value to our residents.

We invite all those who visit or live here to embrace the Lake Attitude to take the time to slow down, enjoy the beauty around us, and appreciate all that the Town of Little Elm has to offer.

Mayor

TOWN COUNCIL

The Little Elm Town Council is an elected, policy- and law-making body with the power to pass town laws and ordinances At regular meetings, which are open to the public, makes policy decisions, as well as receives updated from Town staff on projects and initiatives. Members serve threeyear terms.

Jamell T. Johnson

Mayor Pro Tem & At Large Place 1

Council Member

Tony Singh

Deputy Mayor Pro Tem & District 2

Council Member

Ken Eaken

District 3

Council Member

Lisa G. Norman

District 4

Council Member

Andrew Evans

District 5

Council Member

Michel Hambrick

At Large Place 6

Council Member

Provide a safe and welcoming environment for Little Elm residents and visitors.

Little Elm will be a community that is safe and welcoming to all who live here and visit. A safe and welcoming environment is accomplished by upholding a strong sense of community with engaged residents, maintaining clean and aesthetically welcoming corridors and neighborhoods, preserving a low crime rate, and ensuring that public safety officials are courteous, professional, and ethical while providing equitable service to all.

FIRE STATION 4 & PUBLIC SAFETY ANNEX

Located near the intersection of FM 720 and Ryan Spiritas Parkway, this project includes a 15,500 square foot building with two double-deep fire apparatus bays. The site will also include a fueling station, covered parking, and additional storage Construction began in May 2024 and is estimated to be completed in June 2025

POLICE BEST PRACTICES RECOGNITION

Little Elm Police Department was recognized as an “Accredited Law Enforcement Agency” by the Texas Police Chiefs Association. This distinction demonstrates compliance with over 168 Best Business Practices for Texas Law Enforcement The award reflects the department's commitment to maintaining high standards in law enforcement for the community

Animal Shelter Expansion

ANNUAL STREET MAINTENANCE

Over $2.3 million of street, sidewalk, curb, and gutter replacement. 2

18,367 ft.

PAVEMENT MARKINGS

7,238 yd

SIDEWALKS AND CURBS

ACCOMPLISHMENTS:

Participated in National Night Out block parties.

2

2,000 yd TWO-COURSE CHIP SEAL

In July, Council approved the remaining funding to expand the Animal Shelter. This project will provide additional office, lobby, and workroom space. The project is wrapping up the design phase with constuction anticipated to start in early 2025. 2

7,617 yd

CONCRETE STREET PANELS

Facilitated 14 special events with a combined total of 100,000 attendees. Hosted a Town Expo & Touch-a-Truck event for residents to learn more about municipal services.

Created and implemented a new special events policy.

111 FIRE-RELATED CALLS

84,231 POLICE CALLS

27,596 BUILDING INSPECTIONS

360 TIRES REPLACED

3,437 EMS CALLS

1,225 CERTIFICATES OF OCCUPANCY

211,435 GALLONS OF FUEL PUMPED

$1.7 M INVESTMENT EARNINGS

5,063 COMMUNITY INTEGRITY CASES

96.50% COMPLIANCE RATE

5,388 ANIMAL SERVICE CALLS

94.92% LIVE RELEASE RATE

530 EMPLOYEES

94,516 LIBRARY VISITORS

94,861 ITEMS CHECKED OUT

60,045 EBOOKS CHECKED OUT

13,000 UTILITY CUSTOMERS

156 KUDO CARDS GIVEN

152,723 FACEBOOK FOLLOWERS

65,606 TOWN NEWSLETTER SUBSCRIBERS

3,406 HELP DESK TICKETS

2+ M WEBSITE VIEWS

40,667 INSTAGRAM FOLLOWERS

8,156 LITTLE ELM ALERT SUBSCRIBERS

Little Elm will strive to ensure positive relationships within the community and region. Strong and positive relationships are accomplished by conducting business with a high level of integrity, promoting open communication, transparency, partnerships, and displaying a high level of courteousness in all of our interactions We will operate with a partner mentality with all entities with which we share a common interest.

ACCOMPLISHMENTS:

Ensure strong relationships within the community and region.

Continued the Little Elm Youth Council to represent the voice of the youth. Continued the Youth Police Academy.

Increased the number of sessions for the Fire Explorers program.

Hosted Town Hall meetings in various districts across the Town.

Continued to provide services and mutual aid to Lakewood Village, Crossroads, Frisco West Fresh Water District, and unincorporated Denton County.

Participated in the Chamber of Commerce’s State of the Town event that brought together Town officials, elected representatives, ISD, residents, and business owners.

COMMUNITY INVOLVEMENT

VETERANS COMMITTEE

graduates from the 9th class of Citizens Government Academy.

The Little Elm Veterans Committee is a liaison between the Town Council and the community's veterans on the issues affecting veterans The mission of the Little Elm Veterans Committee is to bring the Town’s veterans together through activities, committees, and friendship, champion veterans’ accomplishments through awareness, and bring veterans together in a community-driven environment. 15 16 19

graduates from the 17th class of Citizens Fire Academy.

graduates from the 10th class of Citizens Police Academy.

Maximize community recreation and leisure activities.

Little Elm will maximize recreational and leisure activities for the region.

Recreational and leisure activities will be provided for a broad range of socioeconomic and interest groups, focusing on maximizing the unique shoreline recreation opportunities on Lewisville Lake.

ACCOMPLISHMENTS:

Addition of Large Dog Area B at Wood Family Dog Park. Construction continued on Cottonwood Park and is estimated to be complete in early 2025.

Installation of broadband internet and fencing at Little Elm Park.

PARKS MASTER PLAN

The process of updating the parks, recreation, and open space master plan kicked off this year. Phase one included data collection and base mapping, inventory and facility analysis, examining population and demographic trends, doing a standards analysis, and seeking public input through a needs assessment Phase two included ranking priorities, developing an implementation plan, developing the plan, and creating an interactive story map. The entire project is set to be completed by the end of 2024.

1675 members at The Cove™

4198 members at The Rec™

24-HOUR LIBRARY KIOSK

795 combined memberships

The Town of Little Elm Council approved funding for a 24-Hour Library Kiosk in the 20232024 budget year to provide access to library materials in the Little Elm community north of 380 The kiosk was installed in August of 2024 and opened officially on September 25, 2024

Maintain operational integrity & viability.

Little Elm will ensure the Town’s financial and operational processes’ integrity and long-term viability. Little Elm’s operating and financial soundness will be ensured by maintaining a competitive tax rate, aggressively recruiting selective retail and small business economic development prospects, planning for long-term financial obligations, and maintaining a level of operational efficiency.

The AA+ and Aa2 ratings from S&P and Moody’s reflect the Town’s strong economy, rapidly growing tax base, and strong financial position

Bond Rating Audit

A third-party firm returned an unmodified opinion on the Town of Little Elm’s financial statements, meaning the auditor has concluded the statements are accurate

Tax Rate

The Town adopted a lower tax rate of $ 559900, a three-cent reduction from the prior year

Awards

The Finance Department was honored with the following:

Financial Reporting

Achievement Award presented by the Government Finance Officers Association for the fourteenth consecutive year. Popular Annual Financial Reporting Award for the fifth consecutive year

The Achievement of Excellence in Procurement from the The National Procurement Institute for the tenth consecutive year.

ECONOMIC DEVELOPMENT

Kernetis

Nags Kitchen

Kuppanna Conspiracy Ink

Singhu’s Kitchen

LorVen Imperial

Veg Vihaar

Skin Plus by Cyro

Dickey’s BBQ

Domingo’s

Lonestar Home Taphouse

Glo Tanning

Curry Pizza House

Stat MD Urgent Care

Sidekicks Martial Arts

Kids Belong

Crazy Critter Cleaners

The Lineup Barbershop

Athena Beauty Bar

Best Brains

Crystal Heiress

Pizza Near Me

Pro Black Belt Academy

Coldstone Creamery

Infinity Personal Training

Real Hot Yoga

Allure Spa

Alisa Joy Bridal Boutique

Alley Noodle Bar

Studio 423

Sitara Grand Restuarant

Peek n’ Play

Puff Love

Habibi Loung

The Exercise Coach

Cutting Edge Cyro

Sarahphms Florist

Medstar Family Care

The Angry Elephant

Big Blue Swim N E W B U S I N E S S E S

Promote & expand Little Elm’s identity.

Maintain Little Elm’s distinctive look and high development standards that provide vibrant, high-quality neighborhoods and development. Create a sense of place and brand identity that extends beyond our borders.

Town Council appointed two Advisory Committees for the Small Area Plans on April 16 The advisory committees met with staff and the consultant to guide principles for future development for The Lakefront District™ and US 380 Corridor. These meetings explored current market trends, development opportunities, land uses, mobility, and placemaking. This process will continue and result in a framework and recommendation for both areas

ACCOMPLISHMENTS:

With the assistance of a consultant, the Town conducted stakeholder interviews, launched a website and online survey, and met with the Planning and Zoning Commission and Town Council to assess our current codes. With the feedback from those meetings and the online surveys, the consultant will provide a draft report. The consultant will walk through the document to get feedback on the recommendations that are policy-focused, to ensure that code changes are reflective of the Town’s overall vision

Launched Little Elm Apparel, a merchandise line with t-shirts, tank tops, beach towels, bags, hats, and more.

Installation of the wave photo oppotunity outside of The Cove™.

Small Area Studies
Land Development Code Update

TOURISM

Did you know?

Little Elm Park was ranked 189 out of 3,940 tourist destinations in the United States during the Harry Potter: A Forbidden Forest Experience? This places us in the top 5%!

Little Elm was recognized as a Tourism Friendly Texas Certified Community by the Office of the Governor. This program is a new designation created to encourage communities across Texas to pursue tourism as an economic development strategy and provide resources to support those efforts. The program is open to local governments or non-profit organizations that serve as the lead for tourism promotion and development efforts in the community

Out of 688 nominations, the Tourism & Communications Department won first place in the Best One-Time Event cateogry for the Harry Potter: A Forbidden Forest Experience at the Texas Association of Municipal Information Officers Awards Conference The event drew 241,800 visitors from 48 different states with 211,000 of those being first-time visitors to Little Elm.

Ensure excellence in public services while keeping up with the growth in the community.

Little Elm will ensure that high-quality public services are maintained by addressing growth needs in infrastructure, and by attracting, retaining, equipping, and empowering a workforce that delivers excellent service for an excellent value.

Culture & Development

The Town of Little Elm prioritizes the development of our team members by providing educational and social opportunities to engage staff.

Little Elm U (new hire orientation)

Employee Chili Cook Off

Employee Thanksgiving Lunch and Awards Ceremony

Employee Holiday Party

Annual Financial Wellness Day

Monthly Trainings

Individual Coaching Kudo Cards Program

Milestone Coins

Employee Picnic and Field Day

Employee Health Fair

Ethics Training

GROWTH

ACCOMPLISHMENTS:

Public Works Expansion

On May 21, in conjunction with National Public Works Week, the Town celebrated the ribbon cutting of the remodeled Public Works Service Center. This building is home to our dedicated Public Works team members who oversee our road, vehicle, water, wastewater, and storm water operations.

Completed the design for the Mansell Pump Station piping improvements.

Construction began on the SCADA System improvements and the Wastewater Treatment Plant Dewatering and Clarifier improvements.

Initiated the Wastewater Treatment Plant Operations and Optimization study.

Designed the Westside Water Pump Station and Ground Storage Facility.

Began repairs to Lift Station #5.

Progressed on the implementation of the Munis Assest Management and Fleet Management systems.

Completed the Police Department Visioning and Strategic Planning process.

NEW POSITIONS:

Four Patrol Officers

Two SROs for Denton ISD

Facility Technician

Tourism & Marketing Specialist

Assistant Fire Marshal

Strategic Planning Manager

Assistant Director of Culture & Engagement

We hope you enjoyed the 2024 Strategic Report and learning about the progress we’ve made and projects completed this year. The Town of Little Elm has a strong, committed team dedicated to making Little Elm the best possible place to live and play. We are proud of what we have accomplished and we are excited to continue working towards our strategic goals!

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