Concourse Hotel & Governor's Club - Madison, WI

WELCOME

1 West Dayton Street, Madison, WI 53703 Phone: 608 257 6000 • Toll Free: 800 356 8293 Fax: 608 257 5280 concoursehotel.com

Find yourself in the heart of downtown Madison

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WELCOME Welcome to The Madison Concourse Hotel and Governor’s Club!

We pride ourselves in providing extraordinary service — rated one of Madison’s top hotels by Madison Magazine and TripAdvisor. Whether you are here for business or pleasure, our hotel staff is ready to assist.

While you are our guest, we invite you to enjoy the numerous amenities the hotel has to offer: • Complimentary wireless Internet access • Our signature restaurant CIRC, The Bar and room service • Indoor pool, whirlpool, sauna and game room • 24-hour fitness center • Complimentary airport shuttle • 24-hour business center The Madison Concourse Hotel and Governor’s Club is located in the heart of downtown and steps away from unique restaurants and shopping on State Street, the Overture Center, State Capitol and University of Wisconsin.

If I can do anything to make your stay more enjoyable, please dial 3001.

Sincerely,

Stephen Zanoni General Manager

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GUEST SERVICES 24-HOUR FITNESS CENTER

Located on the third floor, the fitness center is open 24 hours a day. Guests must use room key to enter; no one under the age of 18 is permitted. Daily passes to nearby Pinnacle Health and Fitness may be purchased at the Front Desk. Running maps are available at the Front Desk and Bell Stand.

Dial 3111

AIRLINES

Delta Airlines Envoy Air Frontier Airlines United Airlines

AIRPORTS

Dane County Regional Airport General Mitchell International Airport O’Hare International Airport Wisconsin Aviation - Madison

800 221 1212 800 433 7300 800 432 1359 800 864 8331

delta.com envoyair.com frontierairlines.com united.com

608 246 3380 414 747 5300 800 832 6352 800 594 5359 or 608 268 5000

msnairport.com mitchellairport.com flychicago.com wisconsinaviation.com

AIRPORT SHUTTLE

A complimentary airport shuttle is available to hotel guests; reservations are required. Please schedule by calling the Front Desk. Our staff will take guests to other downtown destinations as schedules permit.

Dial 3055

ATM

For your convenience, an ATM is located on the second floor lobby level, across from the Grand Staircase.

THE BAR

Located on the first floor lobby level, The Bar offers an extensive wine list, craft beers, a variety of spirits and superb light cuisine and appetizers until 11:00 pm.

Dial 3032

Monday - Friday 2:00 pm - 1:00 am

Saturday 11:00 am - 1:00 am

Sunday 11:00 am - 12:00 am

BARBER SHOP

Georgio’s is located on Parking Level A. Closed on weekends.

Dial 1510

BELL STAND

Members of our Bell Staff are available to assist with luggage, directions and parking. A complimentary airport shuttle are available. Reservations are required.

Dial 3150

BIKE RENTAL

Bike maps and locks are available at the Front Desk and are based on availability. A Madison B-cycle Station is available across the street on Wisconsin Avenue. $5 for 30 minutes.

Dial 3155 Rental and service are also available at the following area shops: Machinery Row Bicycles 608 442 5974 601 Williamson St machineryrowbicycles.com Williamson Bicycle 608 255 5292 640 W Washington Ave willybikes.com

BUSINESS CENTER

Located on the first floor lobby level, next to our Front Desk, the business center is open 24 hours a day. It offers Internet access and wireless printing, two computers, a printer and a scanner. To print remotely, log on to print.concoursehotel.com and follow the instructions.

Dial 3111

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FITNESS CENTER Located on the third floor.

Open 24 hours.

• Matrix™ elliptical cross trainers • Matrix™ treadmills • Matrix™ cycles • CycleOps • Matrix™ functional trainer • Free weights • Medicine balls • Balance equipment

Fitness Center

featuring MatrixTM equipment

GUEST SERVICES CHECK-OUT

Check-out time is 11:00 am.

Dial 3111

Express Check-Out Via Voicemail:

• Dial 3OUT (3688)

• Provide your full name, room number and email address

• We will email you a paid receipt within 24 hours You will need your parking voucher to exit the parking garage. Questions? Dial 3111 on your guest room telephone to be connected to the Front Desk.

EMERGENCY/SECURITY

In case of an emergency, please call the hotel operator.

Dial 0

ENTERTAINMENT LIVE THEATRE

The Bartell Theatre Comedy Club on State Madison Theatre Guild Overture Center University Theatre in Vilas Hall Wisconsin Union Theater

MOVIE THEATRES AMC Fitchburg 18 AMC Madison 6 Marcus Palace Cinema Marcus Point Cinema Silver Cinemas Market Square Theatre

LIVE MUSIC

The Barrymore Theatre High Noon Saloon Majestic Theatre Orpheum Theatre The Sylvee The Winnebago Wisconsin Union Theater

608 661 9696 608 256 0099 608 238 9322 608 258 4141 608 265 2787 608 265 2787

113 E Mifflin St 202 State St 2410 Monroe St 201 State St 821 University Ave 800 Langdon St

608 807 2616 608 316 6900 608 825 9004 608 833 3980

6091 McKee Rd, Fitchburg amctheatres.com 430 N Midvale Blvd amctheatres.com 2830 Hoepker Rd, Sun Prairie marcustheatres.com 7825 Big Sky Dr marcustheatres.com

888 724 6362

6604 Odana Rd

608 241 8864 608 268 1122 608 255 0901 608 250 2600 608 709 8157 608 640 4380 608 265 2787

2090 Atwood Ave 701 E Washington Ave 115 King St 216 State St 25 S Livingston St 2262 Winnebago St 800 Langdon St

FAX SERVICE

bartelltheatre.org madisoncomedy.com madisontheatreguild.org overturecenter.com theatre.wisc.edu uniontheater.wisc.edu

silvercinemasinc.com

barrymorelive.com high-noon.com majesticmadison.com madisonorpheum.com thesylvee.com thewinnebago.com uniontheater.wisc.edu

To send or pick up a fax please contact the Front Desk. The hotel fax number is 608 257 5280.

Dial 3111

FLORISTS Choles Floral George’s Flowers Metcalfe’s Floral Studio Red Square

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608 256 7016 608 255 5500 608 238 3838 608 268 8200

1135 Regent St 421 S Park St 726 N Midvale Blvd 337 W Mifflin St

choles.com georgesflowers.net metcalfesfloralstudio.com redsquareflowers.com

Concourse Premier

GUEST SERVICES FRONT DESK

Please contact the Front Desk, located on the first floor lobby level, to let us know how we can make your stay more enjoyable.

Dial 3111

GAME ROOM

Located on the third floor. Open 5:00 am - 11:00 pm. Guests must use room key to enter.

GOVERNOR’S CLUB LOUNGE

The Governor’s Club Lounge, located on the twelfth floor, offers complimentary continental breakfast, hors d’oeuvres, cocktails, coffee and desserts. The lounge is for Governor’s Club guests only; guests must present their lounge pass to enter.

Dial 3011

GROUP/MEETING SERVICES

Members of our Sales and Catering staff are available to assist you. The office is located on the lobby level and is open Monday - Friday 8:00 am - 5:00 pm and Saturday 9:00 am - 12:00 pm.

Dial 3370 or 0

HOUSEKEEPING ITEMS

Please let us know if you need a Pack ’n Play, extra towels or have other special requests. Rollaway beds are available for $10 on Premier level and $25 in the Governor’s Club.

Dial 0

INTERNET ACCESS

See WIRELESS INTERNET, page 15.

LAUNDRY/DRY CLEANING SERVICE

Same-day laundry is available. Garments dropped off at the Front Desk by 7:45 am will be returned by 5:30 pm the same day Monday - Friday (excluding holidays). Laundry bags and drop-off slips are located in your guest room closet.

Dial 3111

LOCAL ATTRACTIONS Chazen Museum 608 263 2246 Comedy Club on State 608 256 0099 Henry Vilas Zoo 608 266 4732 Madison Children’s Museum 608 256 6445 Madison Eats Food Tours 608 628 8927 Madison Museum of Contemporary Art 608 257 0158 Overture Center for the Arts 608 258 4141 Taliesin 608 588 7900 University of Wisconsin Campus and Visitor Relations 608 263 2400 Wisconsin Historical Museum 608 264 6555 Wisconsin State Capitol The Wisconsin Veterans Museum 608 267 1799

LOST AND FOUND

Please call for any lost and found inquiries.

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800 University Ave 202 State St 702 S Randall Ave 100 N Hamilton St Downtown Madison

chazen.wisc.edu madisoncomedy.com vilaszoo.org madisonchildrensmuseum.org madisoneats.net

227 State St mmoca.org 201 State St overturecenter.com 5607 Cty Hwy C, Spring Green taliesinpreservation.org 1308 W Dayton St. 30 N Carroll St 2 E Main St 30 W Mifflin St

wisc.edu wisconsinhistory.org/museum wisconsin.gov wisvetsmuseum.com

Dial 3231 or 0

GOVERNOR’S CLUB LOUNGE Guests staying in the Governor’s Club will enjoy the following: • Complimentary cocktails and hors d’oeuvres

Governor’s Club Lounge

Treat yourself to a night

• Complimentary continental breakfast • Complimentary coffee and desserts • Concierge services

in a Whirlpool Spa room

Take Home Our Dayton Street ™ Comfort Collection

Treat yourself to the perfect night’s sleep by purchasing our Dayton Street Comfort Collection bedding set.

Dayton Street Comfort Collection bedding features a contemporary, fresh look with 300 thread count, crisp white linens and Dayton Street Comfort Collection pillows made exclusively just for us.

Dial 3111 to order your set today.

Visit concoursehotel.com for more information.

GUEST SERVICES MAINTENANCE

Please let us know immediately if something is not in proper working order.

Dial 0

MANAGER ON DUTY

Please let us know what we can do to make your stay with us more enjoyable. Contact the Manager on Duty with questions or for assistance.

Dial 0

MICROWAVE

A microwave is available for guests by the pool entrance, located on the third floor.

NOTARY

A notary public is available most weekdays from 9:00 am - 2:00 pm. Please call the Front Desk for more information.

Dial 3111

PARKING

Located on Levels A, B and C. A daily fee will be charged to your guest room folio. You will need a parking voucher to exit the parking garage. To receive our guest parking rate, please see the Front Desk for assistance.

Dial 3111

POOL, WHIRLPOOL AND SAUNA

Located on the third floor, open 5:00 am - 11:00 pm. Guests must use room key to enter. Towels are provided.

Please adhere to the posted rules and regulations. There is no lifeguard on duty. Children under the age of 14 must be supervised by an adult.

Dial 3111

GUEST SERVICES RECYCLING

A blue can and bottle recycling receptacle is located in your room. Larger can and bottle receptacles along with paper recycling receptacles are located by the ice machines on floors three through ten and by the elevators on floors eleven through fourteen.

RELIGIOUS SERVICES

Assumption Greek Orthodox Church Bethel Lutheran Church First United Methodist Church Grace Baptist Church Holy Redeemer Catholic Church Kadampa Meditation Center Masonic Temple Shambhala Center Of Madison

608 244 1001 608 257 3577 608 256 9061 608 221 2737 608 257 5000 608 661 3211 608 256 5734 608 441 8868

11 N 7th St agocwi.org 312 Wisconsin Ave bethel-madison.org 203 Wisconsin Ave firstunitedmethodistmadison.org 1801 S Thompson Dr gracebaptistmadison.com 144 W Johnson St isthmuscatholic.org 1825 S Park St meditationinmadison.org 301 Wisconsin Ave madisonmasoniccenter.org 408 S Baldwin St madison.shambhala.org

RESERVATIONS

Our Reservations Department is open Monday - Friday 7:00 am - 10:00 pm and Saturday - Sunday 8:00 am - 10:00 pm.

After 10:00 pm or on holidays, please call the Front Desk to leave a message.

Dial 5050 Dial 3111

RESTAURANT

CIRC offers contemporary American cuisine with global influences, and uses locally and sustainably sourced ingredients.

Dial 3663 Breakfast Monday - Friday 6:30 - 11:00 am Saturday - Sunday 7:00 - 11:00 am

Breakfast Buffet Monday - Friday 6:30 - 10:00 am Saturday - Sunday 7:00 - 11:00 am

Lunch 11:00 am - 2:00 pm daily

Salad Bar

Monday - Friday 11:00 am - 2:00 pm Dinner Monday - Saturday 5:00 - 10:00 pm

ROOM SERVICE

Room service is available Monday - Friday 6:30 am - 11:00 pm and Saturday - Sunday 7:00 am - 11:00 pm.

See menu in your in-room dining guide.

Dial 3663

SAFE DEPOSIT BOX

Safe deposit boxes are available at the Front Desk 24 hours a day, free of charge. The hotel is not responsible for valuables left in the guest room.

Dial 3111

SALES

Please contact our Sales Department to assist you with the planning of your next meeting or special event.

The Sales Office is open Monday - Friday 8:00 am - 5:00 pm and Saturday 9:00 am - 12:00 pm.

Dial 3370

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Superb light cuisine and appetizers Snacks Salads Sandwiches Grilled flatbreads Free wireless Internet Artisan cocktails

GUEST SERVICES SALONS

Alan Koa Salon Spa Cinema Hair Studio Genre Hair Studio William Jon Salon

608 284 1956 608 251 1330 608 280 8980 608 238 3334

202 State St 20 S Carroll St 438 N Frances St 2701 University Ave

alankoa.com cinemahair.com genrehairstudio.com williamjonsalonandspa.com

SHOPPING

See pages 22-34 in this directory. Also, our Front Desk or Bell Stand can provide maps to local shopping malls and districts, such as State Street, Monroe Street, East Towne, West Towne, Hilldale and Greenway Station.

SPORTING EVENTS

Forward Madison FC Soccer Kohl Center Madison Mallards University of Wisconsin Athletics Ticket Office

608 204 0855 608 263 5645 608 246 4277

834 E Washington Ave 601 W Dayton St 2920 N Sherman Ave

608 262 1440

1440 Monroe St

forwardmadisonfc.com uwbadgers.com mallardsbaseball.com uwbadgers.com

SUNDRIES SHOP

Located beside the Front Desk on the first floor lobby level, the shop offers a variety of snacks, cold drinks, toiletries, newspapers and more. The Front Desk also has selected travel size toiletry items available complimentary. Open 24 hours.

Dial 3111

TELEPHONE DIALING INSTRUCTIONS

Dial 3111 • Room to Room

Floors three through nine: Dial 7 + Room Number. Floors ten through fourteen: Dial the Room Number.

• Local Calls

Dial 9 + Number. Floors three through ten: $0.75 per call. Floors eleven through fourteen: Complimentary.

• Long Distance Calls

Dial 9 + 1 + Number. Average 4-minute call is $4 (Continental US only).

• International Calls

Dial 9 + 011 + Country Code + City Code + Number.

• Collect, Operator Assisted and Credit Card Calls

Dial 9 + 1 + 800 + 225 + 5288.

• Calling Cards

Dial the 800 number on the back of your card.

Please note: Residential 800 numbers do not always connect properly and may be treated as a long distance call.

TIPPING AND GRATUITIES

The following guidelines are suggestions only: • Baggage Handling - $2 - $3 per bag.

• Housekeeping Service - $3 - $5 per night, per guest.

• Restaurant Wait Staff - 15% - 20% of total check. Gratuity is usually not included.

• Shuttle Drivers - Please use your discretion.

• Taxi Drivers - 10% - 15% of total fare on meter.

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GUEST SERVICES TRANSPORTATION

Badger Bus Gallant Knight Limousine Green Cab Madison Metro Bus System Madison Taxi Union Cab

877 292 8259 608 242 7000 608 255 1234 608 266 4466 608 255 8294 608 242 2000

5501 Femrite Dr badgerbus.com 4711 Lien Rd gallantknightusa.com 1621 Beld St greencabofmadison.com 1245 E Washington Ave cityofmadison.com/metro/ 1403 Gilson St madtaxi.com 2458 Pennsylvania Ave unioncab.coop

US MAIL

Guest mail can be dropped off at the Front Desk. Postage is available for purchase at the Front Desk.

FedEx and UPS services are available.

Dial 3111

VENDING

For your convenience, ice machines and soft drink machines are located on floors three through ten.

Ice and complimentary soft drinks are available in the Governor’s Club Lounge for Governor’s Club guests.

Assorted snacks are available in the vending machine on the third floor and the Sundries Shop on the first floor lobby level.

Dial 3111

VOICEMAIL

A voicemail message system is available for your convenience and privacy. When your telephone message light is on, you may retrieve your messages by dialing 88.

Dial 88

WAKE-UP SERVICE

Please contact the operator to schedule a wake-up call.

Dial 0

WIRELESS INTERNET

Complimentary high-speed wireless Internet access is available throughout the hotel. To connect, select madisonconcoursehotel from the available network list, then open a web browser to complete the login process.

Dial 4357

WIRELESS PRINTING

To print to the business center, log on to print.concoursehotel.com and follow the instructions. You’ll receive a pin to print your documents in our business center, located on the first floor lobby level.

Dial 3111

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CIRC offers contemporary American cuisine with global influences.

BREAKFAST

Monday - Friday 6:30 - 11:00 am Saturday - Sunday 7:00 - 11:00 am

BREAKFAST BUFFET

Monday - Friday 6:30 - 10:00 am Saturday - Sunday 7:00 - 11:00 am

LUNCH

11:00 am - 2:00 pm Daily

SALAD BAR

Monday - Friday 11:00 am - 2:00 pm

DINNER

Monday - Saturday 5:00 - 10:00 pm

Executive Chef Lazzareschi

Named Best Local Chef by the Madison Magazine Readers’ Poll.

MEETING SERVICES With 27,000 square feet of renovated meeting space, The Madison Concourse Hotel and Governor’s Club is the perfect location for conventions, business meetings, weddings and special events.

Contact our Sales Department at 3370 for a tour or more information.

1st Floor Human Resources & Accounting

Sales & Catering Office

Caucus Room Assembly Room

Senate Room B

Kitchen

Salad Bar

Private Dining Room

Grand Staircase Front Desk

Parking Entrance

Grand Ballroom

Reception & Registration Area

Banquet Office

Wedding Office

Conference Rooms

CIRC

Seating

Business Center

V

II

Lobby

Starbucks

Wisconsin Ballroom

Madison Ballroom

IV

Loading Dock Auto Lift

2nd Floor

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The Bar

Executive Office

Shuttle Port

III

Senate Room A

Grand Staircase

I

Capitol Ballroom A

Foyer

A Conference Office

Capitol Ballroom B

B

C

University Rooms

D

Banquet Kitchen

HOTEL SAFETY The following tips are suggestions only. Please use your judgment in any emergency situation.

SECURITY • Close the door securely whenever you are in your room. Use the deadbolt lock provided on your door by turning the handle counter-clockwise. This will prevent the door from being opened by a regular room key.

As an additional precaution, please secure the safety lock.

• Check to make sure windows and connecting room doors are locked.

• Do not allow people to enter your room without first identifying them through the observation view port on the door. Verify by calling the Front Desk.

• Safeguard your key at all times. Do not leave room keys unattended throughout the hotel. Do not give your key to others. If your key is lost, please stop by the Front Desk with your photo ID for a new key.

• Do not leave valuables in your room or your vehicle. Place all valuables in a complimentary safe deposit box available at the Front Desk 24 hours a day.

• Do not draw attention to yourself by displaying large amounts of cash or expensive jewelry.

• Do not provide credit card or identity information over the telephone. Hotel staff will not ask for credit card or identity information over the telephone, except when making reservations.

SAFETY • If you are in a new city, familiarize yourself with the areas you plan to visit.

• Watch your children at all times.

• When returning to the hotel late in the evening, use the main entrance. Be observant and look around before entering the parking garage.

• Do not invite strangers to your room.

• If you see any suspicious activity, report your observations by calling the Front Desk at extension 3111.

FIRE • Familiarize yourself with the location of the hallway fire exits, alarms and extinguishers.

• If the alarm sounds or if instructed to evacuate, check your door for heat or smoke, and, if clear, go to the nearest staircase. Never use an elevator during a fire.

• If the fire is not in your room, leave if you can. Feel the door; if cool, open it slowly and go to the nearest exit. Crawl if there is smoke (fresher air will be at the floor). Take your room key with you so you can return to your room if you can’t use the exits.

• If your door is hot, do not open it. Seal all cracks with wet towels. Shut off the fan and air conditioner and stay low to the ground. Signal from your window using a towel or light-colored article of clothing.

SEVERE WEATHER • If you are outside, immediately seek safe shelter.

• If you are inside, stay away from windows and glass doors.

• If the alarm sounds or if instructed to evacuate, take your room key with you and follow the instructions heard through the hotel intercom.

• Use stairwells, not elevators.

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BREAKFAST & LUNCH

K I TC H E N

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MARKET BRUNCH 118 S Pinckney St Madison / marigoldkitchen.com

Famous for Steaks

Home of the 20 oz. Bone-in Tenderloin • Friday Night Fresh Pan-fried Perch • Saturday Night Prime Rib • Sunday Chicken Dinner Special • Late Night Bar Menu & Happy Hour (Beginning at 10:00 p.m.)

• Seasonal Outdoor Seating Bar Open at 4:30 p.m. and Dinner at 5:00 p.m.

For Reservations Call: 256-3570 Entrances at

116 S. Hamilton & 115 W. Main Street

GATESANDBROVI.COM

3502 MONROE ST MADISON, WI

HOURS Bar: Mon-Thurs 11am-2am Fri-Sat 11am-2:30am Grill: Daily 11am-11pm

319 North Henry Street Madison, WI 255-6592

Dinner and Brunch w it h a l ak e view

617 WILLIAMSON ST • 441.1600 • SARDINEMADISON.COM

FRESH • SUSTAINABLE • DELICIOUS • Live Maine Lobster • Fresh Stone Crab Claws • Alaskan King Crab Legs • Razor Clams • Grass Fed Steaks Join us for Oyster Happy Hour Featuring $2.00 Oysters and Smalls Menu Mon. – Thurs. 4 pm – 7 pm Fine Oysters • Fish • Steaks 120 East Wilson Madison, Wisconsin 608.258.1443 www.tempestoyster.com

“Old Fashioned Gourmet Popcorn Made Fresh Daily” 105 State St. • Madison 255-2994 www.claryspopcorn.com

GIFT TINS • UPS SHIPPING

Shopping & Attractions

Photograph provided by Sharon Cybart

stroll

16 acres of colorful outdoor gardens

and an indoor tropical conservatory

OPEN DAILY! 3330 atwood ave. madison, wi 53704 olbrich.org | 608-246-4550

100% SMOKE-FREE | OVER 1,200 SLOT MACHINES DINING | BAR | FREE SHUTTLE SERVICE

WHILE YOU’RE HERE, VISIT US!

51

Madison’s Casino offers the most generous slot machines in the region with an average payout of 95%.

Located off of Hwy 12/18, just minutes from downtown Madison.

39 90

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Need a Ride? Call our complimentary shuttle service: 608.223.9576.

4002 EVAN ACRES RD., MADISON, WI 53718 | 608.223.9576

MADISON

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