CopperLeaf Boutique Hotel & Spa - Appleton WI by Towns & Associates

Welcome Dear Guest, I am delighted to personally welcome you to Appleton and the CopperLeaf Boutique Hotel & Spa. Whether you are traveling for business or pleasure, I know you have a variety of hotels to choose from, and I appreciate that you chose ours. From the moment you step into the CopperLeaf Boutique Hotel & Spa, you will recognize this is not an ordinary hotel. Modeled after a small, family-owned European hotel, you will experience personalized service in a warm and inviting atmosphere. Take a stroll in vibrant Downtown Appleton, with over 85 distinctive shops; seven fun and educational attractions; nine galleries; and over 30 pubs, clubs, and live music venues. Since the hotel’s opening in 2004, we have striven to offer the finest in accommodations and services in the area. Once again, we are humbled to be honored with the 2022 Best of the Valley Award for Best Hotel, a distinction we have received for the past 11 years. In addition to our luxurious surroundings at the hotel, I encourage you to explore the rest of the Fox Cities area. There are so many wonderful places to visit locally and in the rural countryside. The Reception Desk is always available to give their expert advice or answer any questions you may have. This compendium is your introduction to all the CopperLeaf Boutique Hotel & Spa has to offer. Please call on any one of us; we are delighted to be of service. Yours sincerely, Peter Rank General Manager

Guest Services AIRLINES

Allegiant Air..............................................................................................................702-505-8888 • www.allegiantair.com American Airlines................................................................................................................1-800-433-7300 • www.aa.com Delta.................................................................................................................................1-800-221-1212 • www.delta.com United............................................................................................................................ 1-800-241-6522 • www.united.com

AIRPORT

Appleton International Airport [ATW] is located 5.2 miles west of the hotel. For airport transportation, please inquire with the Reception Desk......................................................................... Touch 0 Airport Phone Number................................................................................................................................... 920-832-5268 Airport Website.................................................................................................................................... www.atwairport.com

AMENITIES

Items in your guestroom are for your use as well as future guests’ use. If you would like to purchase an item from your guestroom, please inquire with our Receptionist at the Reception Desk in the lobby for pricing and availability..... Touch 0

BAGGAGE SERVICE

Complimentary luggage storage is available at the Reception Desk.......................................................................... Touch 0

BANQUET & CONFERENCE FACILITIES

The Autumn Room and the Globe Board Room, located lobby level, offer a unique venue for your next meeting, banquet or special event. Please contact RYE Restaurant & Lounge......................................................Touch 701

BELL SERVICE

For assistance with your baggage....................... Touch 0

BUSINESS SERVICES

Adjacent to the Reception Desk is a computer and printer for guest use. Our Reception Desk is delighted to assist with copies or faxing......................................... Touch 0

CELL PHONE CHARGER

The top of your alarm clock will also serve as a convenient cable-free Qi wireless charging station.

CHECK-OUT/DEPARTURE

Check-out time is 11:00 a.m. A statement will be emailed to you as of 5:00 a.m. the day of your departure. If you would like to stay later, please inquire with the Reception Desk, we will do our best to accommodate your late departure. Fees apply for late departure.

COFFEE MAKER

Please contact the Reception Desk if you would like additional items...................................................................... Touch 0

CONCIERGE

Each member of our staff is Concierge trained to provide you with hotel and area information. Our Receptionists at the Reception Desk will be happy to assist you with any request.................................................................................... Touch 0

Guest Services

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CREDIT CARDS

We accept American Express, Discover, Mastercard, and Visa. Upon check-in, each guest will be required to present a valid government-issued photo ID and a valid credit card, on which an amount of sufficient pre-authorization (150% of your total charges of your stay) can be obtained to cover room and tax charges for the length of the guests stay, plus the anticipated use of the hotel’s ancillary services (parking, refreshment center, RYE Restaurant, and Spa BenMarNicos).

DEBIT CARDS

The hotel highly discourages the use of debit cards, as your bank will immediately place a “hold” on the authorized amount of funds. These funds are no longer available for use from your bank account. Upon departure, any unused amount will be released from “hold” status at the discretion of your bank. The CopperLeaf Boutique Hotel & Spa will not be liable for any overdraft charges incurred as a result of the authorization.

DO NOT DISTURB POLICY

The hotel and its associates reserve the right to enter your guestroom or suite for any purpose including, but not limited to, performing maintenance and repairs, housekeeping services, emergency situations and checking on the safety and security of guests and property. Regardless of the door signage, an associate of the hotel will be required to enter the guestroom or suite at least once every day, even if housekeeping is not required. All associates will knock and identify themselves before entering a guestroom or suite.

DRY CLEANING & LAUNDRY

Same day service is available Monday-Friday. Items need to be delivered to the Reception Desk by 8:30 a.m. Items will be returned to your guestroom or suite by 5:00 p.m. No service on weekends or holidays............................................ Touch 0

EMERGENCIES

Call Front Desk (Touch 0) or call directly....................................................................................................... Touch 8 + 911 There is also an “Emergency” button on your phone.

FITNESS CENTER

Located on the lower level of the hotel, available at any hour of the day. Children under 18 must be supervised by an adult. Use your guestroom key for access.

FORGET SOMETHING?

The Reception Desk carries a small selection of personal care items.........................................................................Touch 0

HAIR SALON

Hair cuts and styling services are available in the Spa BenMarNicos, located in the lower level of the hotel. For information and appointments..........Touch the “Spa” button or 799

HOSPITALS

St. Elizabeth Hospital, 1506 S. Oneida (0.7 miles from hotel)............................................ 8-920-738-2000 (main number) 8-1-800-362-9900 (24-hour nurse) ThedaCare Regional Medical Center-Appleton, 1818 N. Meade Street (1.8 miles from hotel)......................8-920-731-4101

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HOTEL GIFT CERTIFICATES Available at Front Desk............................................................................................................................................ Touch 0

HOUSEKEEPING

We have put in place enhanced cleaning procedures, and we practice social distancing to ensure a safe distance between interactions. Daily Housekeeping services will not be provided unless specifically requested. You may request service any day between the hours of 9:00 a.m. and 3:00 p.m. If requested, we request that you leave your guestroom during servicing. For our long-term guests, rooms will be serviced every third day. We are delighted to deliver any extra items to your guestroom you may need during your stay....................................................................................................... Touch 0

ICE MACHINES

Ice machines are located on the even floors of the hotel across from room 01. An ice bucket is located in your guestroom for your convenience.

INTERNET ACCESS

Wireless access is available throughout the hotel. We have placed Wi-Fi information in your key packet for your convenience.

IRON & IRONING BOARD

An iron and ironing board have been placed in your closet.

KEYCARDS

We employ the latest RFID technology on our guestroom key cards. Please contact the Reception Desk immediately if you should lose your key card. With proper identification we will issue you fresh key cards.

LOST & FOUND

To report or claim lost articles....................................................................................... Touch Housekeeping Button or 604

LOUNGE

Our lounge is located in the Lobby and in RYE Restaurant & Lounge.................................................................Touch 701

MAIL & POSTAGE

Drop your mail at the Reception Desk, postage is also available.............................................................................. Touch 0

MAINTENANCE

If anything in your room needs attention................................................................................................................. Touch 0

MANAGER ON DUTY

A manager is available at any hour of the day or night............................................................................................. Touch 0

PARKING

The City of Appleton requires all automobiles to be off the street on the overnight. Behind the hotel is a city-owned parking structure that we request our guests to park in. Rates for parking are $5.00 for covered, overnight parking and can be paid at the gate at departure with a credit card. For those guests that will be using the parking structure multiple times, we can scan your ticket for you and charge your guestroom account $7.00 per day....................................... Touch 0

PETS

We are pet-friendly and welcome your dog to stay with us in select accommodations. Additional fees apply and a Pet Registration Form is required to be signed at arrival................................................................................................ Touch 0

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PHARMACY

Walgreen’s Pharmacy is located four blocks west of the hotel. 700 West College Avenue (at North Richmond Street)................................ 8 + 920-733-6599

RECEPTION DESK

Available to assist you at any hour...................... Touch 0

REFRESHMENT CENTER

Locally sourced items are available for purchase. Items will be inventoried after you depart, and a separate charge will be posted to your guestroom account. Please contact the Reception Desk if you would like your refreshment center refreshed.............................. Touch 0

RESERVATIONS

To make future reservations please visit the Receptionist in the lobby........................................................ Touch 0

RESTAURANT

RYE Restaurant, located on the lobby level, features refined comfort food in a rustic urban setting. Savor fresh, local, and organic dishes along with home-baked breads, signature cocktails, wines, and local beers. Reservations recommended. Hotel delivery available................................... Touch 745

ROBES

Robes are provided for your use while staying with us. If you wish to purchase a robe, please visit the Reception Desk in the lobby............................................... Touch 0

ROOM SERVICE

Hotel delivery service provided by RYE Restaurant. A menu has been placed inside the cover pocket of this compendium for your convenience................. Touch 745

SAFE

A safe is located in your guestroom for convenience. Please use for protection of all your valuables..... Touch 0

SLIPPERS

Please contact the Reception Desk for delivery......................................................... Touch 0

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SMOKING/VAPING

The CopperLeaf Boutique Hotel & Spa is pleased to be a 100% smoke free/vape free environment. Smoking/Vaping is not permitted anywhere inside of the hotel. A cleaning fee of $250 per night will be charged to your guestroom if you and/or your guests smoke/vape in any area of the hotel.

SPA

Spa BenMarNicos, located in the lower level of the hotel, provides a full menu of spa services, including massage, body therapies, manicures and pedicures. For information and appointments........................................Touch Spa Button or 799

TELEPHONE INFORMATION

Local Calls, Toll Free and Calling Card (No Charge)........................................................................................ 8 + Number Long Distance Calls — Direct Dial Within Area Code.............................................................................................................................. 8 + 1 + 920 + Number Outside Area Code...................................................................................................................8 + 1 + Area Code + Number Calling Cards (No charge if connecting Toll Free).............................................8 + The Service Number Indicated on Card Collect, Credit Card, Person-to-Person............................................. (Operator assistance not available from guestroom phones) Local and National Information................................................................................................................................8 + 411 800, 866, 877 and 888 Numbers (No charge) ................................................................................. 8 + 1 + 8xx + 555-1212 International Calls....................................................................................... 8 + 1 + 011 + Country Code + City Code + Number

UMBRELLAS Umbrellas are provided for your use while staying with us. They are located in your guestrooms closet................... Touch 0

VOICE MAIL

A red light on a guestroom phone indicates a message is waiting. To access voice mail messages...... Touch Messages Button

WAKE-UP CALL SERVICE

Individual alarm clocks are located bedside. If you prefer a wake-up call................................. Touch Wake-Up Button or 0

WHIRLPOOL

Guests are invited to enjoy our whirlpool located on the lower level at any hour of the day. Children under 18 must be supervised by an adult. Use your guestroom key for access.

YOGA MAT

A yoga mat is located in your closet for your use while staying with us.

Meetings & Events Looking for a unique and comfortable venue for your next meeting or event? Small groups, ranging from 4 to 80 guests, are our specialty. The CopperLeaf Hotel will be pleased to host your next business meeting, wedding reception, rehearsal dinner, holiday party or other event with the same personalized service and attention to detail shown each guest at the CopperLeaf Hotel. We invite you to experience the charm and feel the difference of an event held in our unique and elegant hotel. Your guests will fondly recall an event at the CopperLeaf Hotel, and you will appreciate the convenience and ease of working with a friendly and professional staff. We recognize your event is special and very important to you.

The Globe Board Room features an executive style table with up to 10 chairs. This setting lends itself perfectly to a board meeting, partners meeting, strategic planning session or other small work groups. The Autumn Room is a conference room capable of accommodating up to 80 guests in its entirety, or it may be divided into two smaller rooms, each accommodating up to 40 guests. Projection screens are available on each side and an audio system is available throughout. The open floor plan allows for setup in a theatre or classroom style or may be utilized for a dinner-style seating. Cocktail service is also available. All food and beverage services provided in the Globe and Autumn rooms are provided by RYE Restaurant & Lounge. Touch 701 for information.

Area Map

Points of Interest APPLETON DOWNTOWN INCORPORATED

BARLOW PLANETARIUM

333 West College Avenue (at Superior Street) 920-954-1212 • www.appletondowntown.org Downtown Appleton is the economic, cultural and social heart of the Fox Cities, with: • 50 Casual, Fine and Ethnic Eateries • 85 Distinctive Shops on the Avenue • 7 Fun and Educational Attractions • 9 Galleries • 30 Pubs, Clubs and Live Music Venues • 7 Coffee Houses • Plus Northeast Wisconsin’s Best Events All within walking distance in the city rated one of the safest in America. Downtown Guides are available at the Reception Desk.

1478 Midway Road, Menasha, WI 920-832-2848 • www.uwosh.edu/barlow The Barlow Planetarium serves the community throughout the year with a variety of educational and entertaining sky shows and other events.

FOX CITIES CONVENTION AND VISITORS BUREAU 213 S. Nicolet Road 920-734-3358 or 1-800-2DO-MORE www.foxcities.org Located along the beautiful Fox River in the heart of Wisconsin’s historic “paper valley,” the 14 progressive communities of the Fox Cities are perfect for any event or just a great place to get away.

Points of Interest

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FOX CITIES PERFORMING ARTS CENTER

FOX RIVER MALL

4301 West Wisconsin Avenue 920-739-4100 • www.foxrivermall.com The Fox River Mall offers sensational shopping at over 125 of your favorite stores, like Macy’s, Banana Republic, Pottery Barn, Scheels, and Williams-Sonoma.

Administrative Office 920-730-3782 Ticket Office 920-730-3760 • www.foxcitiespac.com Located one block from the CopperLeaf Hotel, the Performing Arts Center presents professional touring entertainment and is a home for local performing arts groups. The Performing Arts Series features ballet, opera, drama, music and comedy. The Broadway in the Fox Cities lineup brings recent Broadway blockbusters and longtime favorites to this beautiful facility in downtown Appleton.

LAWRENCE UNIVERSITY TICKET OFFICE

420 East College Avenue Ticket Office 920-832-6749 or 920-832-7000 (main) www.lawrence.edu A nationally recognized undergraduate college of liberal arts and sciences with a conservatory of music, Lawrence University is ranked among the best of the nation’s small, private colleges. Lawrence University enrolls 1,325 undergraduates from 49 states, the District of Columbia and 45 other countries. Concerts and performances at Lawrence include Conservatory of Music recitals and ensembles, the Artist and Jazz Series of renowned guest artists and other musical events.

HOUDINI HISTORICAL CENTER

330 East College Avenue 920-735-9370 • www.myhistorymuseum.org A division of the History Museum at the Castle, the Houdini Historical Center is dedicated to the collection, interpretation and dissemination of information and artifacts related to the life and career of Appleton native, Harry Houdini.

THE BUILDING FOR KIDS— FOX CITIES CHILDREN’S MUSEUM

100 West College Avenue 920-734-3226 • www.buildingforkids.org A very special learning center that encourages children to touch, twist, push and pull their way into new exploration and discovery. Interaction with exhibits will intrigue, involve and challenge children, expanding their awareness, understanding and enjoyment of the world. Programs, games, workshop and demonstrations about the arts and sciences are designed to entertain and educate children and parents.

WEIS EARTH SCIENCE MUSEUM

800 Algoma Boulevard, Oshkosh, WI 920-832-2925 • www.uwosh.edu/weis As the official State Mineralogical Museum of Wisconsin, the Weis Earth Science Museum is the only museum dedicated to the geology of Wisconsin and its rich mineral and mining heritage, which was so important to the settlement and economic development of the state.

WISCONSIN TIMBER RATTLERS

2400 North Casaloma Drive 920-733-4152 Ticket Office www.milb.com/wisconsin The Timber Rattlers are a minor league baseball team which calls the Fox Cities stadium home. The stadium also hosts special events and tournaments throughout the season.

For a more extensive list of Fox Cities attractions, we are pleased to have a current copy of the Fox Cities Official Destination Guide or Fox Cities Magazine in your guestroom.

Carbon Monoxide Safety Tips Carbon Monoxide Safety Tips WARNING Carbon Monoxide Carbon Monoxideisisaacolorless, colorless,odorless, odorless, poisonous poisonous gas, gas, and and exposure can can be be fatal. fatal.Your Yourroom roomisisequipped equippedwith withaacarbon carbon exposure monoxide detector. detector. Symptoms of carbon monoxide exposure may include:

Vomiting Vomiting Blurred vision vision Dizziness Dizziness Loss of muscle muscle coordination coordination Collapse Loss of consciousness consciousness11

Headache Fatigue Weakness Weakness Nausea breath Shortness of breath Confusion Confusion

What to do if a carbon monoxide alarm is sounding or if you experience any symptoms of carbon monoxide exposure: •Never ignore a carbon monoxide alarm that that is sounding. Never ignore a carbon monoxide alarm is sounding. Immediately move outside to fresh •Immediately move outside to fresh air. air. Advise hotel front desk. •Advise thethe hotel Front Desk. Call911, 911,emergency emergency services, orfire thedepartment. fire department. •Call services or the  Do a head count to check that all people in your party are accounted for. • Do a head count to check that all people in your party are accounted for.  Do not reenter the premises until the emergency services responders • Do not reenter the premises until the emergency services responders have have given you permission.2 given you permission.2

1 2

Source of symptom list: Consumer Product Safety Commission & Mayo Clinic. Source of of symptom recommended responses to sounding alarm or symptoms: Consumer Source list: Consumer Product Safety Commission & Mayo Clinic. Product Safety Commission.

Source of recommended responses to sounding alarm or symptoms: Consumer Product Safety Commission.

To access the digital CopperLeaf Boutique Hotel & Spa Guest Compendium, scan the QR code or enter the website. Each ad in the Business Directory links to the business’s website. issuu.com/townsandassoc/docs/copperleaf 12

Business Directory Restaurants & Entertainment

Antojito’s Mexicanos Kitchen and Cantina........16 Appleton Downtown, Inc..................................13 Cleo’s................................................................17 Déjà Vu Martini Lounge...................................15 Fox River Tours.................................................16 George’s Steak House........................................17 Pullmans Trolley Square...................................17 River Tyme Bistro.............................................16 Rookie’s Sports Bar & Grill...............................18 Stone Arch Brewpub.........................................15 Uni Uni Bubble Tea Shop.................................16 Wooden Nickel Sports Bar & Grill...................16

Shopping & Services

Appleton Downtown, Inc..................................13 Crazy Sweet......................................................16 Float Light........................................................14 Lillians..............................................................15 Vande Walle’s Candies......................................16

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