Crestwood Holiday Inn Express by Towns & Associates

Welcome

Welcome to Holiday Inn Express Crestwood, Illinois Thank you for choosing to stay with us. We are delighted by your visit and wish you a pleasant stay. We will do our best to make you feel comfortable and at home. It is our pleasure to have the opportunity to serve you in an attentive and courteous manner. We know that you will be satisfied with your stay and that we will meet the high standards you have come to expect from us. We stand by our Hospitality PromiseSM. Making your stay a complete success is our goal. Just let our Manager on Duty or Front Desk staff know if any part of your stay isn’t satisfactory. We promise to make it right, or you won’t pay for that part of your stay. Enjoy yourself. For assistance anytime, day or night, please touch 0. Sincerely, The Staff & Management

13330 S. Cicero Avenue • Crestwood, IL 60445 708-597-3330 • Fax 708-597-3691 1-800-HOLIDAY • www.holidayinn.com

2020

Guest Services Advance Reservations: We will be happy to make a reservation for you at any Holiday Inn........................................... Touch 1-800-HOLIDAY Airlines: American Airlines........................................ 800-433-7300 Delta Airlines............................................... 800-221-1212 Japan............................................................ 800-525-3663

Midway........................................................ 773-838-0600 Southwest Airlines....................................... 800-435-9792 United Airlines............................................. 800-241-6522

Airports: Midway Airport........................................... 773-838-0600

Oâ&#x20AC;&#x2122;Hare International Airport....................... 773-686-2200

Baggage: Complimentary luggage storage is available at the Front Desk..............................................................Touch 0 Banquet & Conference Facilities: We offer meeting space to accommodate from 2 to 70 people. Located on the Lobby Level. We are ready to meet with you to assist in planning your meeting or event......................................................................................................Touch 0 Brochure Rack: Located on the Lobby Level.

Business Services: Includes use of fax machine and copier. Contact the Front Desk for availability and costs. We also offer a computer with free high-speed Internet access and printer on a first-come, first-served basis..............................................Touch 0 Cab Company: Contact the Front Desk..................................................................................................................Touch 0 Car Rentals: Budget...........................................................708-458-1075 Dollar............................................................866-434-2226 Enterprise (Crestwood).................................708-489-4780

Hertz..............................................................773-735-7272 National.........................................................773-471-3450

Cash In Advance: In lieu of credit payment, advance payment of room rent is required for entire length of stay. Please note that advance payment of room rental DOES NOT ESTABLISH CHARGING PRIVILEGES. Guests on a cash basis may not charge incidentals to their room account. All charges must be paid as they are incurred. Telephone charges will need to be brought TO A CURRENT STATUS DAILY. No refunds in cash over $20; check will be sent. Check-In/Check-Out Time: Check-in time is 4:00 p.m. Check-out is noon. If you need additional time, please contact the Front Desk..........Touch 0 Coffee: Complimentary coffee and tea are available 24 hours a day in the Lobby as well as in-the-room coffeemakers. Contact the Front Desk for more supplies or instructions. Complimentary Hot Breakfast: A complimentary hot breakfast is served each morning in the Lobby to all registered guests from 6:30 to 9:30 a.m. Copy Services: Copy service is available 24 hours a day. Copies are 10Â˘ each. Contact the Front Desk for more information.....Touch 0 Credit Cards: Credit may be established at time of check-in by presenting one of the following valid credit cards to the Front Desk: American Express, Visa, MasterCard or Discover. Each credit card has a hotel floor limit, so if you are staying for an extended period of time please do not be offended if we contact you to extend authorization on your credit card. Cribs: Cribs are available on a first-come, first-served basis free of charge to registered guests. Contact the Front Desk for more information................................................................................................................................................Touch 0

Guest Services Do Not Disturb Policy: A “Do Not Disturb” sign is provided for your privacy. If you want your room serviced, please be sure to remove the sign from your door before you leave your room. Dry Cleaning/Laundry: Same-day service Monday through Friday. Laundry/dry cleaning dropped off at the Front Desk by 8:00 a.m. will be returned by 6:00 p.m. Emergencies: In case of an accident or need of medical assistance contact either the Front Desk, by touching 0, or call directly for assistance. To reach the local police and fire department call 708-385-5131. For poison control call 800-942-5969...............................................................................................................................................Touch 911

Fax Machine: Available 24 hours a day. Our fax number is 708-597-3691. The hotel provides outgoing fax service for a minimal fee. Incoming is complimentary. The machine is located at the Front Desk. Please have sender include name and room number.................................................................................................................................................... Touch 0 Fitness Center: Open 24 hours a day. Treadmill, stairmaster and stationary bike. Children 16 years and under must be accompanied by a responsible adult. Located on Lobby Level. Room key required for entry. Forget Something?SM Program: If you forgot to pack any standard toiletry item (toothbrush, toothpaste, shaving cream, razor or comb), just call the Front Desk and we’ll get you a complimentary replacement right away. Front Desk: For extra linens and towels, contact the Front Desk......................................................................... Touch 0 Hair Dryers: Located in the bathroom.

Handicap Services: This hotel is handicap accessible. Handicap accessible rooms and services are available.................................... Touch 0 High-Speed Internet Access: Complimentary high-speed Internet access is available in each guest room. For any Internet problems call 877-586-5787. Hospitality PromiseSM: Making your stay a complete success is our goal. Just let our Manager on Duty or Front Desk staff know if any part of your stay isn’t satisfactory. We promise to make it right, or you won’t pay for that part of your stay. Hospitals: Christ Hospital and Medical Center............................................................................................................ 708-684-8000 Palos Community Hospital........................................................................................................................... 708-923-4000 St. Francis Hospital....................................................................................................................................... 708-597-2000 Housekeeping: We supply cribs, pillows, linens and extra supplies..................................................................... Touch 0

Ice Machines: For your convenience, the hotel provides ice machines on each floor of the hotel. Iron & Ironing Board: Located in each room inside wardrobe.

Lost & Found: To report or claim lost articles, contact Housekeeping between the hours of 7:00 a.m. and 3:00 p.m. Any other time, please contact the Manager on Duty by touching 0............................................................................................ Touch 126 Mail & Postage: A mailbox for incoming and outgoing mail is located at the Front Desk. Contact the Hotel Operator for more information............................................................................................................................................................. Touch 0

Guest Services Maintenance: If anything in your room needs attention, please contact the Front Desk...............................................................Touch 0 Medical Center: Palos Heights Medical Center............................................................................................ 708-361-0911 Messages: If message light on your phone is lit, you have a message..................................................................Touch 77 Microwave: To operate, place food item in microwave, type in desired cooking time then press Start. Carefully remove heated item from microwave. Use only microwave safe dishes.

Movie Theatre: Sony Crestwood Theatres................................................................................................... 708-396-2300 Newspapers: A selection of newspapers is located in the Lobby.

Parking: Free parking is available for hotel guests. Always lock your vehicle and do not leave valuables inside. This hotel cannot be held responsible for lost or damaged items left in vehicles.................................................................Touch 126 Pets: Not allowed.

Privacy Statement: Holiday Inn Express Crestwood operates under a franchise agreement with Intercontinental Hotels Group and is managed by a subsidiary of Hawkeye Hotels. If you have questions about privacy or about how we collect and use the information that you provide to us, please visit the following online privacy statement for Intercontinental Hotels Group: www.ichotelsgroup.com/ihg/hotels/us/en/global/customer_care/privacy_statement Rollaways: Rollaways are available on a first-come, first-served basis for $10 a night.............................................................Touch 0 Safe Deposit Boxes: Safe deposit boxes are available at no charge at the Front Office. We suggest you use one for valuables. Under Illinois law, the hotel is not liable for in-room loss..............................................................................................................Touch 0 Swimming Pool: Hours are 6:00 a.m. to 10:00 p.m. No lifeguard on duty; swim at your own risk. All children must be accompanied by a responsible adult. Rules are posted in the pool area. Room key is required for entry. Pool is located on Lobby Level. Telephone Instructions: Local Calls........................................................................................................................................................ 9 + Number Long Distance (Billed to Room)........................................................................................... 9 + 1 + Area Code + Number Collect and Credit Card Calls.........................................................................................9 + 0 + 0 + Area Code + Number Local Information.....................................................................................................................................................9 + 411 Long Distance Information...............................................................................................9 + 1 + Area Code + 555 + 1212 International (Billed to Room)............................................................... 9 + 011 + Country Code + City Code + Number Room-to-Room............................................................................................................................................ Room Number AT&T..........................................................................................................9 + 0 + Area Code + Number + Card Number Sprint...........................................................................................9 + 1 + 0 + 333 + Area Code + Number + Card Number MCI................................................................................................................... 9 + Area Code + Number + Card Number We have selected AT&T as the long distance carrier. You may obtain AT&T rate information at any time: reach an outside line, then call 1-800-CALL-ATT (1-800-225-5288). For AT&T Customer Service, reach an outside line, then call 1-800-CALL-ATT (1-800-225-5288) or write to AT&T, P.O. Box 723, Basking Ridge, NJ 07920. You have a right to reach other long distance carriers from this telephone. You can do so by entering the access code provided by that carrier of your choice. Direct complaints to: FCC, Enforcement Division, Common Carrier Bureau, Mailstop 1600A2, Washington, DC 20554.

Guest Services Telephone Instructions (continued): Area Codes by State

Alabama 205, 251, 256, 334, 938 Alaska 907 Arizona 480, 520, 602, 623, 928 Arkansas 479, 501, 870 California 209, 213, 310, 323, 408, 415, 424, 442, 510, 530, 559, 562, 619, 626, 650, 657, 661, 669, 707, 714, 747, 760, 805, 818, 831, 858, 909, 916, 925, 949, 951 Colorado 303, 719, 720, 970 Connecticut 203, 475, 860 Delaware 302 Florida 239, 305, 321, 352, 386, 407, 561, 689, 727, 754, 772, 786, 813, 850, 863, 904, 941, 954 Georgia 229, 404, 470, 478, 678, 706, 762, 770, 912 Hawaii 808 Idaho 208 Illinois 217, 224, 309, 312, 331, 618, 630, 708, 773, 779, 815, 847, 872 Indiana 219, 260, 317, 574, 765, 812 Iowa 319, 515, 563, 641, 712 Kansas 316, 620, 785, 913 Kentucky 270, 364, 502, 606, 859 Louisiana 225, 318, 337, 504, 985 Maine 207 Maryland 240, 301, 410, 443, 667 Massachusetts 339, 351, 413, 508, 617, 774, 781, 857, 978 Michigan 231, 248, 269, 313, 517, 586, 616, 734, 810, 906, 947, 989 Minnesota 218, 320, 507, 612, 651, 763, 952 Mississippi 228, 601, 662, 769 Missouri 314, 417, 573, 636, 660, 816 Montana 406 Nebraska 308, 402, 531 Nevada 702, 775 New Hampshire 603 New Jersey 201, 551, 609, 732, 848, 856, 862, 908, 973 New Mexico 505, 575 New York 212, 315, 347, 516, 518, 585, 607, 631, 646, 716, 718, 845, 914, 917, 929 North Carolina 252, 336, 704, 828, 910, 919, 980, 984 North Dakota 701 Ohio 216, 234, 330, 419, 440, 513, 567, 614, 740, 937 Oklahoma 405, 539, 580, 918 Oregon 458, 503, 541, 971 Pennsylvania 215, 267, 412, 484, 570, 610, 717, 724, 814, 878 Puerto Rico 787, 939 Rhode Island 401 South Carolina 803, 843, 864 South Dakota 605 Tennessee 423, 615, 731, 865, 901, 931 Texas 210, 214, 254, 281, 325, 361, 409, 430, 432, 469, 512, 682, 713, 737, 806, 817, 830, 832, 903, 915, 936, 940, 956, 972, 979 Utah 385, 435, 801 Vermont 802 Virginia 276, 434, 540, 571, 703, 757, 804 Washington 206, 253, 360, 425, 509, 564 Washington D.C. 202 West Virginia 304, 681 Wisconsin 262, 414, 534, 608, 715, 920 Wyoming 307

Guest Services Transportation: Amtrak (Summit Station) is eight miles away. National information...........................................................800-872-7245 Metro (local commuter) is two miles away...................................................................................................312-836-7000 Travelers with Disabilities: This hotel, like all hotels in the Holiday InnÂŽ system, is committed to providing accessible facilities for travelers with disabilities. If you encounter barriers during your stay, please contact the Manager on Duty. If you have further comments regarding your stay, let us know by calling Guest Relations at 800-621-0555 (within the U.S. and Canada). The Hospitality PromiseSM Program and the Holiday InnÂŽ Reservation Promise apply to all guests. If in the future you require an accessible room, you can assist us in meeting your needs by making advance reservations through 1-800-HOLIDAY or 800-465-4329, requesting an accessible room and letting the agent know your individual needs. Vending Machines: For your convenience, soft drink machines are located on each floor of the hotel. Snack machines and juice are located on the First Floor, across from the elevators...............................................................................................Touch 0 Wake-Up Service: Touch 77, then *2, follow menu. You may also contact the Front Desk for assistance. All calls are electronic, and a computer printout will record your wake-up call....................................................................................................Touch 0 Weather Information:...................................................................................................................................815-963-8518

Television Channels For instructions on how to block TV channels, please call the Front Desk.......................................................... Touch 0 2 ABC 3 CBS 4 NBC 5 FOX 6 WGN 7 Showtime 8 NFL Network 9 Big Ten Network 10 USA 11 TNT 12 BET 13 Discovery 14 TBS 15 A&E 16 TMC

17 CHN 18 Fox News 19 MSNBC 20 Weather Channel 21 HBO Family 22 VH1 23 Paramount Network 24 Food Network 25 NICK 26 Comedy Central 27 Cartoon Network 28 National Geographic 29 History 30 Lifetime 31 Syfy

32 MTV 33 CNBC 34 FOX Business 35 E! 36 AMC 37 FOX Movie 38 Travel 39 Hallmark 40 TV Land 41 LMN 42 HBO-HD 43 ESPN-HD 44 ESPN2 45 CNN-HD

Hotel Site Map

EXERCISE ROOM

Safety & Security Traveler Safety Tips 1. D on’t answer the door in your hotel room without verifying who it is. If a person claims to be an employee, call the Front Desk and ask if someone from the staff is supposed to have access to your room and for what purpose. 2. W hen returning to the hotel in the late evening, use the main entrance of the hotel. Be observant and look around before entering parking lots. 3. Close the door securely whenever you are in your room, and use all of the locking devices provided. 4. D on’t needlessly display guest room keys in public or carelessly leave them on restaurant tables, at the swimming pool or other places where they can easily be stolen. 5. Do not draw attention to yourself by displaying large amounts of cash or expensive jewelry. 6. Don’t invite strangers to your room. 7. Utilize our safe deposit boxes at the Front Desk for your valuables. 8. Do not leave valuables in your vehicle. 9. Check to see that any sliding glass doors or windows and any connecting room doors are locked. 10. If you see any suspicious activity, please report your observations to the management. In Case of Fire... When you hear an alarm, don’t investigate, but do the following: If a fire is inside your room: Leave your room and close the door. Report the fire by calling the Hotel Operator or pulling the alarm. If fire is not in your room: Test the door with your hand for heat before opening. If the door is hot: Stay in your room. Phone the Hotel Operator for help. Fill the tub and seal around doors and cracks with wet towels. Cover your face with wet towels. Wait for help. If the door is cool: Take your room key. Open the door slowly. If hall is smoky, stay low. Walk to the nearest exit and go down to the street. If exiting down is unsafe, return to your room and follow the suggestions outlined above. Do not use elevator! 7

Places of Worship Please call ahead to confirm service times, as they may change without notice. Faith Baptist 14841 S. Kedzie Avenue, Posen, IL 708-597-2325 Service times: 11:00 a.m., 6:00 p.m.

St. Stephen Lutheran 14700 Kildare Avenue, Midlothian, IL 708-388-4283 Service times: 8:30 a.m., 11:00 a.m.; Memorial Day through Labor Day 9:30 a.m. only

Midlothian - Oak Forest Methodist 5400 W. 159th Street, Oak Forest, IL 708-687-2748 Service time: 10:00 a.m.

St. Terrence Catholic Parish 4300 W. 119th Place, Alsip, IL 708-597-0970 Service times: 7:30 a.m., 9:00 a.m., 11:00 a.m.

St. Christopher Catholic 14641 Keeler Avenue, Midlothian, IL 708-388-8190 Service times: Saturday 5:30 p.m.; Sunday 7:30 a.m., 9:30 a.m., 11:00 a.m.

Points of Interest The Adler Planetarium 312-322-0300/322-0304 1300 S. Lake Shore Drive Chicago, IL

Harrahâ&#x20AC;&#x2122;s Casino 800-HARRAHS 150 N. Scott Street Joliet, IL

The Art Institute of Chicago 312-443-3600/433-3500 111 S. Michigan Avenue Chicago, IL

John Shedd Aquarium 312-939-2438 1200 S. Lake Shore Drive Chicago, IL

Brookfield Zoo 708-485-0263 First Avenue and 31st Street Brookfield, IL

Lincoln Park Zoo 312-742-2000 Lake Shore Drive and Fullerton Parkway Chicago, IL

Chicago Symphony Orchestra 312-294-3000 220 Michigan Avenue Chicago, IL Empress Casino 888-4-EMPRESS 2300 Empress Drive Joliet, IL Field Museum of Natural History 312-922-9410 Roosevelt Road and Lake Shore Drive Chicago, IL First Midwest Bank Amphitheater 708-614-1616 19100 S. Ridgeland Avenue Tinley Park, IL

Museum of Science and Industry 773-684-1414 57th Street and Lake Shore Drive Chicago, IL Toyota Park 708-594-7200 7000 S. Harlem Bridgeview, IL Concert venue and home of the Chicago Fire soccer team. SPORTS: Chicago Bears 847-295-6600 Soldier Field, 425 E. McFetridge Drive Lake Forest, IL 8

Chicago Bulls/Chicago Blackhawks 312-455-4000 United Center 1800 W. Madison Street Chicago, IL Chicago Cubs 773-404-2827 Wrigley Field 1060 W. Addison Street Chicago, IL Chicago White Sox 312-559-1212 Comiskey Park 324 W. 35th Street Chicago, IL Chicagoland Speedway 815-727-RACE 3200 S. Chicago Street Joliet, IL Route 66 Raceway 888-629-7223 500 Speedway Boulevard Joliet, IL Windy City Thunderbolts 708-489-2255 14011 S. Kenton Avenue Crestwood, IL

Recommended Businesses At the Office Sports Bar & Grill........................................................................................................................ 9 Nonna's Pizza 468.............................................................................................................................................11 Pockets Billiards/Doc's Lounge....................................................................................................................... 10 Public House on Cicero.................................................................................................................................... 10

CUSTOM DIRECTORIES AND SPECIALTY PUBLICATIONS

Great Food, Great Service, 30 Big Screen TVs and the Best Outdoor Patio Around!

ABOUT THIS DIRECTORY This directory celebrates the coordinated efforts of the hotel, selected businesses and Towns and Associates, Inc. It will acquaint guests with quality dining, services and goods in the area, as well as the hotel’s excellent services.

SHOW YOUR HOLIDAY INN ROOM KEY TO RECEIVE ONE 1/2 PRICED APPETIZER

Please call 608.356.8757 if there are any improvements or businesses which you feel would enhance this publication.

(one per table per visit, not to be combined with any other offer)

Thank you!

4901 Cal Sag Rd., Crestwood, IL 60445 (just north of the Holiday Inn Express through the parking lot of the shopping center)

708-388-5520

guestdirectories.com

www.attheofficesportsbargrill.com 9

PIZZA

12" - 14.95 14" - 17.95 16" - 19.95 18" - 22.95

Additional Ingredients for 12" or 14" - 1.95 for 16" or 18" - 2.95 Tomatoes, Sliced Mozzarella, Basil, Pineapple, Canadian Bacon, Onion, Green Peppers, Black Olives, Mushrooms, Pepperoni, Sausage, Ground Beef, JalapeÃ±os

Breakfast served from 6am until 3pm

Live Music on the Weekends Outdoor Patio

708-631-3187 See our full menu & specials at:

@PUBLICHOUSEONCICERO 13849 CICERO AVE CRESTWOOD, ILLINOIS

Hot, Honey BBQ, Garlic Parmesan, Mango Habanero, Teriyaki

WRAPS With your choice of fries or onion rings

Chicken Caesar Wrap - 9.95 Buffalo Chicken Wrap - 9.95 Pepper Jack Steak Wrap - 9.95

SALADS

SPECIALTY PIZZA

Monday -Half Price Pizza Burger and Beer Special EVERY DAY

WINGS

Traditional 6 Pc. Wings - 7.95 12 Pc. Wings - 13.95 18 Pc. Wings - 19.95 Sauce Flavors - Plain, Mild,

Margarita Pizza-Sliced

APPETIZERS

Hand Breaded Mozzarella Sticks - 7.95 Fried Pickle Spears - 7.95 Fried Mushrooms - 7.95 Bruschetta - 8.95 Beer Battered Onion Rings - 7.95 Bacon Wrapped Shrimp Skewer - 11.95

DOUBLE BURGERS All Burgers come with 2 4oz. Patties, with your choice of fries or onion rings

Classic Burger - 9.50 Mushroom Swiss Burger - 9.95 911 Burger - 9.95 Cowboy Burger - 9.95

Tomato, Mozzarella, Basil

add 5.00 for 12" or 14" add 7.95 for 16" or 18" Hawaiian Pizza-Pineapple, Canadian Bacon

add 5.00 for 12" or 14" add 6.95 for 16" or 18" Veggie Pizza-Onion,

Green Pepper, Black Olives, Mushrooms

add 4.00 for 12" or 14" add 6.95 for 16" or 18"

Chicken Avocado - 11.95 House Salad - 6.95 Caesar - 6.95 Add Chicken - 2.00

SANDWICHES AND DOGS With your choice of fries or onion rings

The Freddy - 9.95 Italian Beef Sandwich - 9.95 Chicago Dog - 7.95 Polish Dog - 8.95

KIDS MENU

7" Pizza - 6.95 Burger - 6.95 Hot Dog - 5.95

KIDS side

Seasoned Fries