Franklin, WI Hampon Inn & Suites by Towns & Associates

welcome

We appreciate and are pleased that you have chosen our Hampton Inn & Suites for your stay and hope you will find our accommodations and services up to your expectations. Our entire Hampton Inn & Suites team is committed to providing you with a warm welcome, comfort and convenience during your stay, and a parting wish for your safe travel and speedy return. We guarantee 100% guest satisfaction at this Hampton Inn & Suites. Please call on any member of our hotel staff if you need assistance or have a problem during your stay. If you are not satisfied, we donâ&#x20AC;&#x2122;t expect you to pay. We hope you will find your stay so pleasurable that you will select our Hampton Inn & Suites hotel each time travel brings you to Franklin. In this directory, you will find detailed information about the guest services offered at the hotel. Should you need something which is not listed, or require assistance quickly, please call our Manager on Duty. Enjoy your stay! We look forward to welcoming you back to the Hampton Inn & Suites.

Sincerely yours, Hampton Inn & Suites Milwaukee/Franklin

description of property

This five-story hotel located in Franklin, WI, offers 100 well-appointed guest rooms featuring a king bed or two queen beds. Suites are available with a queen size sleeper sofa. All guestrooms feature microwave, refrigerator, speakerphone with voicemail, data port, complimentary high-speed Internet access, iron and ironing board, clock radio, coffee maker and hair dryer. Hotel Highlights: • 100% Hampton Guarantee. • Complimentary On the House® hot breakfast. • Complimentary USA Today available in the lobby Monday through Friday. • Complimentary local and toll-free phone calls. • Complimentary high-speed wired and wireless Internet access in every guestroom and throughout the hotel. • Business Center with complimentary use of computer and printer. • Fully appointed meeting room for up to 60 people, featuring a state-of-the-art audio/visual system with an 80” wall-mounted LCD HD TV. • Boardroom that seats 8 people. • Indoor heated pool, whirlpool and Jumpstart Fitness Center with cardio and strength training equipment. • Coin-operated guest laundry and weekday dry cleaning/valet services. • Earn Hilton HHonors® Points® and Miles® and No Blackout Dates. Only Hilton HHonors®. Hotel Address: 6901 S. 76th St. Franklin, WI 53132 Hotel Numbers: Phone 414-427-4800 Fax 414-427-4883 Toll-Free Reservations 1-800-HAMPTON Hotel Management: Hampton Inn & Suites Milwaukee/Franklin is owned by FF&E, LLC and operated by Everest Hospitality, LLC.

guest services

For any questions or concerns regarding the services, amenities, accommodations or facilities provided to persons with disabilities, please contact the hotel’s General Manager (our ADA Contact Person) at extension 601. Complaints of disability discrimination may also be filed with the U.S. Department of Justice at www.ada.gov or by calling 800-514-0301 (voice) or 800-514-0383 (TTY). Advance Reservations

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We will be happy to confirm your advance reservation for your next visit with us at the Hampton Inn & Suites Milwaukee/Franklin. To extend your current stay, please contact the Front Desk. Reservations may also be made nationwide by dialing our toll-free number 1-800-HAMPTON (426-7866) or by pressing the “Hampton Reservations” speed dial button on your guest phone. Baggage Service

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Please contact the Front Desk if you would like luggage assistance. Business Center

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Located on the first floor, near the lobby, our Business Center offers two computers and a shared printer for use in browsing the Internet, checking email and printing documents. Complimentary office supplies (paper clips, tape, stapler, sticky notes) are available for your convenience. You can securely print virtually any document or web page from your Internetconnected PC to our Business Center printer using our exclusive web printing service. Check-In/Check-Out

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Check-in begins at 3:00 p.m. Check-out is at 12:00 p.m. If your departure schedule does not coincide with our check-out time, please contact the Front Desk. We will make every effort to extend your check-out time or to make available a half-day room rate based on our availability. Children 18 and Under Stay free when occupying the same room with parent(s) or legal guardian. Coffee Service Coffee service is available in the lobby area 24 hours a day. Complimentary On the House® Hot Breakfast Complimentary On the House® hot breakfast is available daily from 6:00 a.m. to 10:00 a.m. in the breakfast area. Credit Cards We honor the following major credit cards: American Express, MasterCard, Visa, Discover, Diners Club and Carte Blanche.

guest services (continued)

Cribs

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Baby cribs (free) are available as special request items through the Front Desk. “Do Not Disturb” Policy

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A “Do Not Disturb” sign is provided for your privacy. If you want your room serviced, please be sure to remove the “Do Not Disturb” sign from your door before you leave your room. Our Housekeeping staff is instructed not to enter a room with a “Do Not Disturb” sign on the door. If you do leave the sign on the door and need additional towels, please contact the Front Desk and we will be happy to bring them to you. Dry Cleaning/Laundry Service

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Same-day valet service is available Monday through Friday (excluding holidays). Garments dropped off at the Front Desk by 8:00 a.m. will be returned at approximately 6:00 p.m. A laundry bag and dry cleaning list are provided in each room. Emergencies

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In the event of an emergency, medical or otherwise, please contact the Front Desk for immediate attention, or dial 911. Fax and Copy Service The hotel fax number is 414-427-4883. Incoming faxes are complimentary. Domestic outbound faxes may be sent for a fee of $2.00 for the first page and $1.00 for each page thereafter. International outbound faxes will be charged a fee of $4.00 for the first page and $1.00 for each page thereafter. Photocopies are free of charge for hotel guests. Please contact the Front Desk for information. Fitness Center

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Work out on one of our three treadmills, recumbent bike, elliptical trainer or free weights. The Fitness Center is located on the first floor. Towels are provided for your convenience. Guests under 18 years of age are not permitted in the Fitness Center without adult supervision. Forget Something?

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If you have forgotten or are in need of an essential toiletry item, such as a comb, deodorant, sewing kit, shaving cream, shower cap, toothbrush, toothpaste or razor, please come to our Front Desk for a complimentary replacement. Front Desk

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Located on lobby level. We are available to assist with guest needs and special requests. Guest Laundry

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Coin-operated washers and dryers are conveniently located on the second floor and are available from 6:00 a.m. to 12:00 a.m. daily. For a nominal charge, laundry soap and dryer sheets are available in the Suite Shop located near the Front Desk. Hotel Quiet Hours The Hampton Inn & Suites Milwaukee/Franklin has designated quiet time between the hours of 10:30 p.m. and 6:00 a.m. daily. We respectfully ask for your cooperation in our effort to accommodate all guests.

guest services (continued)

Housekeeping

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Stay-over service will be provided between 9:00 a.m. and 2:00 p.m. daily. If you would like your room serviced at a particular time or do not wish to receive this service, please contact the Front Desk. A cotton blanket is stored in the closet of each guest room. Additional towels, linens, blankets and pillows are available at the Front Desk upon request. Ice and Vending Machines Ice and vending machines are located on the second, third, fourth and fifth floors, near the elevators. Please use the ice bucket from your room. In-Room Features

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For your convenience, we have provided within your guest room an LCD HD TV with remote control, lap desk, iron and ironing board, coffee maker, hair dryer and programmable clock radio. If you have any questions regarding the operation of these items or with your heating and air conditioning unit, please contact the Front Desk for instructions. Keycards

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Please contact the Front Desk immediately if you lose your keycard. We will need to issue a new card and reprogram your room door. Please be prepared to show proper identification. Lost and Found

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Please contact the Front Desk for articles that have been either lost or found. Mail and Messages

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Every room is equipped with voicemail for message retrieval. Incoming mail and packages will be held at the Front Desk for pick-up at your convenience. Outgoing mail may be dropped off at the Front Desk for postmark and delivery. Maintenance

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Please contact the Front Desk for service or to report anything we may have overlooked. Manager on Duty

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For your convenience, there is a Hotel Manager or representative available 24 hours a day to assist in any way. Meeting and Boardroom

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• Knowledgeable and courteous staff to coordinate all of your meeting details. Our meeting room accommodates up to 60 people and features a state-of-the-art audio/ visual system with an 80” wall-mounted LCD HD TV. • Boardroom seats up to 8 people. • Rental of additional audio/visual equipment is available upon request. • Coffee service, catered breakfasts, lunches, dinners or snacks can be arranged through the Sales Office. For additional information or to book your meeting, contact the Sales Office at extension 600.

guest services (continued)

Newspapers A complimentary USA Today is available Monday through Friday in our lobby. Parking Free parking is available for hotel guests. Always lock your vehicle and do not leave valuables inside. This hotel is not responsible for lost or damaged items left in vehicles. Pets The Hampton Inn & Suites Milwaukee/Franklin does not accept pets, with the exception of guests traveling with service animals. Local kennel information can be obtained at the Front Desk. Rollaways

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Rollaways are available upon request for $10.00. Please call the Front Desk for assistance. Safety Deposit Boxes

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Please do not leave money or valuables in your room. The hotel is not responsible for the loss of articles unless properly secured in the complimentary safety deposit boxes located at the Front Desk. For the security of your valuables, please let us be of service. Sales Office

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For group room accommodations and meeting room information, please contact our Sales Office for assistance. Smoking Policy We are proud to be a non-smoking property. Smoking is not permitted in the guest rooms or common areas of the hotel, including hallways, stairwells, lobby, breakfast room, pool area, Fitness Center, Meeting Room, Boardroom or public restrooms. If you are a smoker, there is an outside smoking area provided at the entrance of our front canopy of the southwest corner of the building. Please ask the Front Desk for directions. Suite Shop Located on the lobby level. Items available for purchase include snacks, beverages, frozen entrees, bottled water and other amenities. Swimming Pool The indoor heated swimming pool and whirlpool spa are open daily from 8:00 a.m. to 10:00 p.m. and are located on the first floor. Towels and lounge chairs are provided for your convenience.

guest services (continued)

Telephone Dialing Instructions Room to Room

Room Number

Hotel Operator

Local Calls

8 + Number

Long Distance

8 + 1 + Area Code + Number

Credit Card

8 + 0 + Area Code + Number

Toll-Free International

8 + 1 + xxx + Number 8 + 011 + Country Code + City Code + Number

Operator-assisted calls from this phone to locations outside the calling area are handled by AT&T. To reach your local exchange carrier operator at any time, reach an outside line, then touch 0. To obtain free AT&T rate information at any time, reach an outside line, then touch 1-800-CALL-ATT® (1-800-225-5288). For AT&T customer service, reach an outside line, then touch 1-800-CALL-ATT® (1-800-225-5288) or write to AT&T, P.O. Box 723, Basking Ridge, NJ 07920. You have the right to reach other long distance carriers from this telephone. You can do so by entering the access code provided by the carrier of your choice. Direct any complaints to: FCC, Enforcement Division, Common Carrier Bureau, Mailstop 1600A2, Washington, D.C. 20554. Travelers with Disabilities

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This hotel is committed to providing accessible facilities for travelers with disabilities. If you encounter barriers during your stay, please contact the Manager on Duty. If in the future you require an accessible room, you can assist us in meeting your needs by making advance reservations, requesting an accessible room and letting the agent know your individual needs. Voicemail

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The blinking red light on the guest phone indicates a message is waiting. To access your voicemail messages, touch the “messages” speed dial button on your guest room phone and follow instructions. Wake-Up Service

Touch 0 or “wake-up call” speed dial button

You can set your desired wake-up call by pressing the “wake-up call” speed dial button on your guestroom phone and following the voice prompts. Alternatively, you can press the “guest services” speed dial button or touch 0 to schedule a wakeup call. Weather Information

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An up-to-date weather forecast is provided each day in the lobby or you may contact the Front Desk for information.

transportation

Airlines Air Canada

800-247-2262

www.aircanada.com American Airlines

800-433-7300

www.aa.com Delta 800-221-1212 www.delta.com Frontier 800-432-1359 www.frontierairlines.com Southwest 800-435-9792 www.southwest.com United Airlines

800-241-6522

www.united.com Airports Chicago Oâ&#x20AC;&#x2122;Hare International Airport

773-686-2200

www.airport-ohare.com General Mitchell International Airport

414-747-5300

www.mitchellairport.com Car Rental Agencies Alamo 800-327-9633 Avis 800-331-1212 Budget 800-527-0700 Dollar 800-800-4000 Enterprise 800-325-8007 Hertz 800-654-3131 National 800-227-7368 Thrifty 800-367-2277 Hotel Shuttle Service

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Complimentary Shuttle Service is available within a 7-mile radius. The shuttle service is based on availability. Reservations are required to ensure availability. Taxi & Executive Car Service The Front Desk will be happy to call a taxicab for those who are in need.

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hotel layout

Pool

Meeting Room

Board Room

102

Business Center

Rest Rest Room Room

Breakfast Area Two Story

103

101

First Floor Front Entrance

226

227

224

225

222

220

223

221

218

216

214

Breakfast Area Two Story

210

211

208

206

209

207

310 410 510

308 408 508

306 406 506

309 409 509

307 407 507

305 405 505

204

202

203

201

304 404 504

302 402 502

303 403 503

301 401 501

205

Second Floor

326 426 526

324 424 524

322 422 522

320 420 520

318 418 518

316 416 516

314 414 514

327 427 527

325 425 525

323 423 523

321 421 521

319 419 519

317 417 517

315 415 515

311 411 511

Third, Fourth & Fifth Floors

Stairs

Elevator Ice/Vending

safety & security

Traveler Safety Tips 1. Don’t answer the door in your hotel room without verifying who it is. If a person

claims to be an employee, call the Front Desk and ask if someone from the staff is supposed to have access to your room and for what purpose. 2. When returning to the hotel in the late evening, use the main entrance of the

hotel. Be observant and look around before entering parking lots. 3. Close the door securely whenever you are in your room, and use all of the locking

devices provided. Also lock any connecting room doors. 4. Don’t needlessly display guest room keys in public or carelessly leave them on

restaurant tables, at the swimming pool or other places where they can easily be stolen. 5. Do not draw attention to yourself by displaying large amounts of cash or

expensive jewelry. 6. Don’t invite strangers to your room. 7. Place all valuables in the safety deposit boxes at the Front Desk. 8. Do not leave valuables in your vehicle. 9. If you are traveling with children, provide adult supervision and know their

whereabouts at all times. 10. If you see any suspicious activity, please report your observations to

the management.

safety & security (continued)

Fire Safety The hotel is protected by the most up-to-date fire prevention devices and alarm systems. Please make yourself aware of the emergency procedure listed here to further enhance your safety and security. YOUR BEST DEFENSE AGAINST A FIRE IS TO PLAN AHEAD. In Case of Fire... When you hear an alarm, donâ&#x20AC;&#x2122;t investigate, but do the following: If a fire is inside your room: Leave your room and close the door. Report the fire by calling the Hotel Operator or touching 911 on any hotel phone. If fire is not in your room: Test the door with your hand for heat before opening. If the door is hot: Stay in your room. Phone the Hotel Operator for help. Fill the tub and seal around doors and cracks with wet towels. Cover your face with wet towels. Wait for help. If the door is cool: Take your room key. Open the door slowly. If hall is smoky, stay low. Walk to the nearest exit and go down to the street. If exiting down is unsafe, return to your room and follow the suggestions outlined above.

Do not use elevator!

places of worship

Faith Community Church 7700 W. Faith Dr. - www.faithcc.us

414-433-0222

Hales Corners Lutheran Church 12300 W. Janesville Rd. - www.hclschools.org

414-529-6701

House of Prayer Lutheran Church 3900 W. Ryan Rd. - www.hopelca.com

414-281-4260

Southbrook Church 11010 W. St. Martins Rd. - www.southbrookministries.org

414-427-1929

St. James Catholic Church 7219 S. 27th St. - www.stjames-franklin.org

414-761-0480

St. Martin of Tours 7933 S. 116th St. - www.stmoftours.org

414-425-1114

Tri County Baptist Church 8040 S. 100th St. - www.tcbcfranklinwi.org

414-427-7240

dining & entertainment

Area Restaurants George Webb

7105 S. 76th St., Franklin

414-425-2664

Jimmy John’s

5075 S. 76th St., Greenfield

414-325-8000

Longhorn Steakhouse

5220 S. 76th St., Greendale

414-423-0677

Michaelangelo’s Pizza

8330 W. Puetz Rd., Franklin

414-425-3070

Olive Garden

4760 S. 76th St., Greenfield

414-281-9595

Pantheon

7621 W. Rawson Ave., Franklin

414-427-1206

Ricardo’s

5627 Broad St., Greendale

414-421-1980

Top Dog

7178 S. 76th St., Franklin

414-367-2696

Toppers Pizza

2842 W. Rawson Ave., Franklin

414-761-9000

area attractions

Betty Brinn Children’s Museum

414-390-KIDS (5437)

929 E. Wisconsin Ave. - www.visitmilwaukee.org/museums-attractions Milwaukee’s only museum designed specifically for kids ages 10 and younger, featuring hands-on exhibits and interactive programs. Boerner Botanical Gardens

414-525-5600

9400 Boerner Dr., Hales Corners - www.boernerbotanicalgardens.org Boerner Botanical Gardens are botanical gardens located on the grounds of Whitnall Park in the village of Hales Corners, Milwaukee County, Wisconsin. The gardens are named for Alfred Boerner, who designed the original five formal gardens. Discovery World at Pier Wisconsin

414-765-9966

500 N. Harbor Dr., Milwaukee - www.visitmilwaukee.org/museums-attractions/museums The newest jewel on Milwaukee’s lakefront is a spectacular 120,000-foot museum complex that connects innovation, science and technology with exploration, environment and our Great Lakes freshwater resources. Harley Davidson Museum

414-287-2789 or 877-HD-MUSEUM

400 W. Canal St. - www.harley-davidson.com History roars to life at the Harley-Davidson Museum®. It’s the best of American design and culture – seasoned with freedom and rebellion, showcased in a landmark building. See why the Museum is one of Milwaukee’s top tourist destinations. House of Harley

414-282-2211

6221 W. Layton Ave., Greenfield - www.houseofharley.com Learn more about the oldest and most trusted Harley-Davidson® dealer in Wisconsin. Tour our facilities and meet the staff that makes the House an international destination. MillerCoors Brewery Tour

414-931-BEER (2337) or 800-944-LITE (5483)

4251 W. State St. - www.visitmilwaukee.org/beer-brewing/brewery-tours Journey through more than 150 years of brewing history at one of the nation’s brewing giants, MillerCoors. The hour-long FREE tour walks you through the historic underground caves where Frederick Miller cooled his brew (and where his hologram will fill you in on the early days) to the modern, high-speed production lines that crank out some of the most popular beer in the U.S. Enjoy a few samples after the tour in the historic Bavarian-style Miller Inn.

area attractions (continued)

Miller Park

414-902-4400

1 Brewers Way - www.visitmilwaukee.org/sports-recreation/home-teams Miller Park is home to the Milwaukee Brewers, the 2011 National League Central Division Champions. Just minutes from downtown. Miller Park features the only fanshaped, retractable roof in the nation – guaranteeing perfect conditions every game. Milwaukee Bucks

414-227-0500

1001 N. 4th St. - www.visitmilwaukee.org/sports-recreation/home-teams Winning games – and the hearts of loyal fans – since 1969, the Milwaukee Bucks are home to superstar NBA action. Milwaukee County Zoo

414-771-3040

10001 W. Bluemound Rd. - www.milwaukeezoo.org A zoo in Milwaukee, WI, operated by the Milwaukee County Parks Commission. The zoo houses 1,800 animals and covers an area of 200 acres. Milwaukee Public Museum

414-278-2728

800 W. Wells St. - www.visitmilwaukee.org/museums-attractions Currently housing 4.5 million specimens in 150,000 square feet of exhibit space, you’ll travel around the world, back in time and to the depths of the oceans at the Milwaukee Public Museum. The Milwaukee Theatre

414-908-6001

500 W. Kilbourn Ave. - www.visitmilwaukee.org/arts-theatre Art and theatre lovers will find so much to love in Milwaukee. The theatre scene boasts opera companies, a world-class symphony, a nationally acclaimed ballet company and an array of professional dance and theatre companies performing at venues all across the metro area. Milwaukee Wave

414-224-9283

510 W. Kilbourn Ave. - www.visitmilwaukee.org/sports-recreation/home Nothing beats the fast-paced scoring and excitement found at an indoor soccer match at Milwaukee’s U.S. Cellular Arena. With more than 1,000 games played, more than 500 wins and 3 million loyal fans, a Milwaukee Wave game adds up to a winning experience. Mitchell Park Conservatory Domes

414-257-5611

524 S. Layton Blvd. - www.milwaukeedomes.org The Domes are a conservatory located at Mitchell Park in Milwaukee, WI.They are owned and operated by the Milwaukee County Park System and replaced the original Milwaukee Conservatory, which stood from 1898 to 1955. The three domes display a large variety of plant life.

area attractions (continued)

Potawatomi Bingo & Casino

800-729-7244

1721 W. Canal St. - www.visitmilwaukee.org/visitors/casino Located minutes from downtown Milwaukee, Potawatomi Bingo & Casino offers highstakes bingo, nearly 100 table games, 3,100 slot machines, a 20-table Poker Room, a 500-seat theater and an Off-Track Betting Room. The Rock Sports Complex

414-529-7676

7900 Crystal Ridge Rd., Franklin - www.rockcomplex.com The Rock Sports Complex is a multi-sport complex and is centrally located in Milwaukee, WI. It is a joint initiative between Zimmerman Ventures, Milwaukee County Parks and The City of Franklin to promote youth and community development through a common passion for sports and recreation. Southridge Mall

414-421-5600

5300 S. 76th St., Greendale - www.southridgeshoppingmall.com Southridge Mall is Wisconsin’s largest shopping center and is located in Greendale, a southwest suburb of Milwaukee. With over 125 stores and services, Southridge offers a variety of shopping choices for the entire family ranging from apparel to electronics, jewelry, home furnishings, ‘grab & go’ Food Court options and family-style dining at Buca di Beppo. Summerfest www.visitmilwaukee.org/festivals-major-events Over 11 days, the world’s largest music festival brings over 800 acts and nearly 900,000 music fans to Milwaukee – you should be one of them! Wehr Nature Center in Whitnall Park

414-425-8550

9701 W. College Ave., Franklin - www.friendsofwehr.org The Center’s 220 acres are located within the beautiful 660-acre Whitnall Park in southwestern Milwaukee County. The only nature center located in the southern half of Milwaukee County, Wehr has over five miles of trails linking the Center’s natural communities: the Woodland, Wetland, Prairie, Oak Savanna and Lake. Whitnall Golf Course

414-425-7931

6751 S. 92nd St., Franklin Designed by George Hansen and founded in 1932. Located in Milwaukee County’s largest park – 640 acres – this Championship layout will challenge the low-handicap golfer. Trees line the fairways of all 18 holes of this heavily wooded course. Wisconsin State Fair

800-884-FAIR

640 S. 84th St., West Allis - www.wistatefair.com For 11 days, rural meets urban at the Wisconsin State Fair! An integral part of any Milwaukee summer, you won’t want to miss the food, music, animals and fun!

business center

Guest Printing Services Printing from your laptop: 1. Go to this website: www.printspots.com/hampton/milwaukee-franklin 2. Follow the instructions for uploading your document. 3. A release code will be emailed or displayed to you. 4. To retrieve your print job, go to the Business Center and enter your release code on the print release keypad. Printing from your smartphone: 1. Forward the email with attachment you would like to print to: 882808030@printspots.com 2. A release code will be emailed to you. 3. To retrieve your print job, go to the Business Center and enter your release code on the print release keypad.

Take Us with You! Scan this code with your smartphone or other mobile device to access this information while you explore the area, or enter the URL address below.

Suites Hampton Inn & lin nk Fra e/ ke au Milw . 6901 S. 76th St 2 13 53 I, W , lin nk Fra 00 48 742 Phone: 41483 48 742 441 FAX:

Weâ&#x20AC;&#x2122;re excited to bring you this digital version of the Hampton Inn guest services directory. Each ad includes a direct link to their website. Please visit their websites for more information.

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