Hotel Earl • Charlevoix, Michigan • Hotel Guest Directory

PH ONE 23 1- 547- 6565 | hot elear l.com 1 2 0 MICH IGAN AV E | C HA RLEVOIX, MIC HIGAN 49720

Welcome Dear Guest,

We are delighted by your visit and wish you a most pleasant stay. We will do our best to make you feel comfortable and at home.

It is indeed our pleasure to have the opportunity to serve you in an attentive and courteous manner. We know that you will be satisfied with your stay and that we will meet the high standards you have come to expect from us. If for any reason you believe we have not met the standards we promise, or you should have a problem, please contact our Front Desk Staff or Manager On Duty immediately. Making your stay a complete success is our goal, and we hope you will return often.

Enjoy yourself. For assistance anytime, day or night, please touch 0.

Again, thank you for choosing the Hotel Earl.

We hope you will stay with us often!

Sincerely, The Staff of Hotel Earl

PH ONE 23 1 - 547- 6565 | hot elear l.com 1 2 0 MICH IGAN AV E | C HARLEVO IX, MIC HIGAN 49720

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DIRECTORY OF SERVICES AIRLINES American..............................................1-800-433-7300 Continental...........................................1-800-525-0280 Delta.....................................................1-888-750-3284 Frontier.................................................1-800-432-1359 Southwest.............................................1-800-435-9792 United...................................................1-800-241-6522 USAir.....................................................1-800-428-4322 AIRPORT TRANSPORTATION Please contact the Front Desk to schedule airport transportation.

BANKING SERVICES In need of quick cash? Please contact the Front Desk for the location of the nearest ATM.

EMERGENCIES Call Front Desk, Touch 0 or contact directly to emergency services.......................................Touch 911

BANQUET AND CONFERENCE FACILITIES We are proud to offer a 12-person boardroom located on the 2nd floor. We are ready to meet with you or a representative of your company to assist in planning your next meeting or event. Touch 0 to speak to our front desk team.

EXERCISE FACILITIES Requires room key to enter. Children under 16 years of age are not permitted unaccompanied. Hours: 6:00 am to 11:00 pm. Located on the first floor adjacent to the pool.

CHECK-IN/CHECK-OUT Check-in time is 3:00 pm. Check-out time is 11:00 am. Express checkout is available. If you need to stay later, please check with the Front Desk and we will do our best to accommodate you.

Additional charges will apply.............................Touch 0

FORGET SOMETHING? We have an assortment of sundry items available at the Front Desk...................................................Touch 0

COPY SERVICES Available for a nominal charge at the Front Desk. For information........................................................Touch 0

HOSPITAL Charlevoix Hospital is located approximately 1 mile away at 14700 Lake Shore Dr., Charlevoix, MI 49720.

They can be reached by calling 231-547-4024.

FRONT DESK For information..................................................Touch 0

CREDIT CARDS We accept American Express, MasterCard, Visa, Discover, Diners Club, JCB. CRIBS Available on a first-come, first-served basis......Touch 0 “DO NOT DISTURB” POLICY Our Housekeeping staff is instructed not to enter a guest room with a “Do Not Disturb” sign on the door.

If you would like your room serviced, please be sure to remove the “Do Not Disturb” sign from your door before exiting your room.

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DIRECTORY OF SERVICES HOUSEKEEPING We supply cribs and pillows, as well as extra soap, hangers, linens, towels and blankets.................Touch 0 ICE MACHINES Located on the 2nd and 3rd level, adjacent the elevator. Please use the ice bucket provided in your room.

INTERNET ACCESS There is a dataport located on each guest phone.

Complimentary WiFi is available by connecting to the network “Hotel Earl Guest WiFi.” IRON AND IRONING BOARD Stored for your convenience in each closet.

PARKING Complimentary parking is available to hotel guests.

Always lock your vehicle and do not leave valuables inside. This hotel cannot be held responsible for lost or damaged items left in vehicles.

KEYCARD Should you lose your keycard please notify the Front Desk immediately so that a new one may be issued. Please return your keycard to the Front Desk upon checkout.

PETS Pet Policy: Pets are not permitted on property.

LOST AND FOUND Please contact the Front Desk for any items that you have lost or found.

PLACES OF WORSHIP Denominations, service times and directions to area churches are available from the Front Desk........................................................ Touch 0

LOBBY BAR Our lobby bar is open 3:00 pm to 11:00 pm daily.

POOL/WHIRLPOOL Hours for our guests are between 6:00 am and 11:00 pm seven days a week. Please do not leave children under the age of 16 unattended. The pool area is located on the first floor.

MAIL AND POSTAGE STAMPS U.S. Mail drop is at the Front Desk. Stamps are available for purchase.

NEWSPAPERS Digital access to Wall Street Journal is available complimentary.

TELEPHONE Room to Room.............................. 10 + Room Number Front Desk................................................................... 0 VOICE MAIL Your telephone is equipped with voice mail. Please contact the Front Desk if you need assistance accessing the voice mail system.

WAKE-UP SERVICE Individual alarm clocks are located at your bedside. If you prefer a personal wake-up call...................Touch 0

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FIRE SAFETY & SECURITY 1.

Upon your arrival at Hotel Earl please take time to review the emergency exit plan located on the back of your guest room door. Look around and familiarize yourself with emergency escape exits, plans for evacuation and shelter. Locate the nearest fire exits and fire alarm pull station, the number of doors between exits and your room and the nearest stairwell so you can find them in the case of an emergency.

2. Always keep your key handy near your bed. Study your room for escape routes; always take your key if you leave in an emergency. Carry a small flashlight, if possible.

3. Avoid panic. Panic and smoke are your worst enemies. Know how to react in case of an emergency situation.

4. If an alarm is activated, evacuate immediately. Do not assume a false alarm situation has occurred.

In Case of Fire, Act Fast…

1. Report smoke or fire to the Hotel Operator immediately. Touch 0. State your name and room number and give a brief description of the situation.

2. Feel the door. If the door or knob is hot, don’t open it. Place cool, damp towels around any opening where smoke may enter the room.

3. Remain calm and stay in contact with the Hotel Operator.

If You Stay In Your Room…

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Stay low to the floor; tie a wet cloth over your nose and mouth for easier breathing. (Note: this won’t filter out deadly gases.)

2. Signal for help by using telephone, waving a sheet, flashing lights, etc. Emergency number is 911.

3. Fill the bathtub with water. Stuff wet towels and sheets in cracks around doors and vents. Turn off air conditioners and fans.

4. Vent any smoke from the room using the bathroom vent (unless it draws in smoke). Open window if there’s no smoke outside. Don’t break window unless absolutely necessary - you may need to close it later.

5. Throw water onto hot surfaces (walls, doors) using ice bucket or a wastebasket. Remove curtains and wet down window if fire is right outside.

6. Don’t jump from above the second floor - you could be seriously injured. Wait to be rescued.

If You Decide to Leave Your Room…

1. Take your key in case re-entry is necessary, keep a wet cloth over your nose and mouth, close the door behind you, knock on doors to warn others during your exit, assist those in need. Stay low to the ground or floor; smoke will rise in the hallways.

2. If there’s no smoke, walk to the nearest smoke-free stairway. If there’s smoke and it’s dark, crawl to exit, counting doors.

Never Use an Elevator in a Fire - You Could Become Trapped Inside

These recommendations are to be construed only as suggestions. Use your own best judgment.

The safety and security of you as a guest and your personal property are of the utmost concern to us here at Hotel Earl. We urge you to take advantage of the following suggestions.

ADMITTANCE: Do not admit persons to your room without first making identification. A viewer is provided in your door for your convenience. If there is any doubt about the person’s identity, please contact the Front Desk. Food delivery personnel are restricted from entering the guest room floors. Please meet them in the lobby or have a member of Hotel Earl staff make the delivery for you.

GUEST ROOM LOCKS: For additional security while in your room, utilize the deadbolt lock provided on your door. This will prevent the door from being opened by a regular room key or master key. As an additional precaution, please secure the safety lock.

KEYS: Guest room keys will be issued only to guests registered in the hotel room. Photo identification may be required for additional keys. Safeguard your key at all times. Be sure to leave it with the cashier upon departure. Do not give your keys to others and protect the confidentiality of your room number.

PERSONAL PROPERTY: Whether using the restaurant, pool facility or meeting room, never leave property unattended. Take your coat, computer and other personal items with you at all times or check them with the hotel staff. Coat racks may be supplied in meeting rooms. Please note: these racks and the rooms they are in may not be secured at all times. The hotel is not responsible for lost or stolen items.

RULES & REGULATIONS: Please follow posted rules and regulations throughout the property. Compliance with posted rules is expected. Individuals who are not in compliance with regulations (written and/or oral) may be asked to leave the property. Complaints may also be filed with local authorities if damage to property or personnel occurs.

VEHICLES: Parking is offered on and off hotel property. The hotel is not responsible for lost or stolen property left in your vehicle while visiting Hotel Earl. We offer storage areas for large items, such as skis and bikes. Please take advantage of our services for your safety and security. Contact guest services for questions regarding storage or security.

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RECOMMENDED BUSINESSES The Argonne House..........................................................................................................9 Bloom Floral Design..........................................................................................................8 Charlevoix Pizza Company..............................................................................................10 Grey Gables Restaurant & Catering..................................................................................8 Harwood Gold................................................................................................................. 11 J. Juxe a Salon................................................................................................................. 11 Jax Northside Food & Spirits..........................................................................................10 Maison & Jardin Boutique.................................................................................................9 Mushroom House Tours..................................................................................................12 The Salad Fork................................................................................................................. 11 Salon Beautiful You..........................................................................................................10 Stafford’s The Weathervane............................................................................................10 Terry’s Fine Dining...........................................................................................................12 Villager Pub.....................................................................................................................12

Take us with you!

Enter the website below with your mobile device to access this information while you explore the Charlevoix area!

We’re excited to bring you this digital version of the Hotel Earl guest services directory. Each ad includes a direct link to their website.

Please visit their websites for more information.

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issuu.com/townsandassoc/docs/hotelearl 7

beautiful flowers & curated gifts

FLOWER & GIFT SHOP 100 Van Pelt Place (in the alley)

Charlevoix 231-437-3686 www.bloomfloraldesign.com @bloomfloraldesign

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Waterfront Dining Downtown Charlevoix Watch the boats cruise by from this historic former Charlevoix gristmill and experience gracious resort dining overlooking the Pine River.

Enjoy the Weathervane’s signature appetizers, entrÊes and desserts, indoors or out.

Open for lunch and dinner daily.

STAFFORDSWEATHERVANE.COM | 231-547-4311

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CUSTOM DIRECTORIES AND SPECIALTY PUBLICATIONS

ABOUT THIS DIRECTORY This directory celebrates the coordinated efforts of the hotel, selected businesses and Towns and Associates, Inc. It will acquaint guests with quality dining, services and goods in the area, as well as the hotel’s excellent services.

Please call 608.356.8757 if there are any improvements or businesses which you feel would enhance this publication.

Thank you!

PO Box 174, Baraboo, WI 53913-0174 © 2020 Towns & Associates, Inc. 19JK11LWBW20 Unauthorized reproduction of this directory is prohibited.

guestdirectories.com

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