welcome Thank you for choosing the Holiday Inn Express “At the Bridge” of Mackinaw City, Michigan, for your stay. Our commitment to service and guest satisfaction is our main concern. We have tried to anticipate your needs; however, if there is anything that we have overlooked, please let us know. If you forgot to pack any standard toiletry items (toothbrush, toothpaste, shaving cream, razor or comb), just call the Front Desk and we will get you a complimentary replacement right away. We would like to make your stay as relaxing and comfortable as possible. Our Hospitality Promise: making your stay a complete success is our goal. Just dial 0 and let our 24-hour Manager on Duty or Front Desk staff know if any part of your stay isn’t satisfactory so that we can make it right for you. As you may have noticed, we are an “Express” Holiday Inn. The “Express” means we have a complimentary deluxe breakfast bar featuring a serve-to-order pancake machine, free Wi-Fi, indoor heated swimming pool, sauna, spa and free local phone calls. Thank you for staying with us during your visit to Mackinaw City, Michigan. We invite you to include us in your future plans when you visit the area again. Sincerely, Management & Staff of the Holiday Inn Express “At the Bridge” of Mackinaw City
364 Louvigny • Mackinaw City, MI 49701 888.497.0102 • 231.436.7100 • fax 231.436.7070
expressmackinaw.com
hotel layout
364 Louvigny • Mackinaw City, MI 49701 888.497.0102 • 231.436.7100 • fax 231.436.7070
expressmackinaw.com 2
hotel services business center Located off the Lobby and open 24 hours a day. A computer and printer are located there for guest use.
fitness center This recreational area is open 24 hours and is located on the First Floor, near the pool. Children 14 years and under must be accompanied by an adult.
check-in/check-out Check-in time is 3:00 p.m. Check-out time is 11:00 a.m. If you find it necessary to arrange for a late check-out, please contact the Front Desk.
forget something? program If you forgot to pack any standard toiletry item (toothbrush, toothpaste, shaving cream, razor or comb), just call the Front Desk and we’ll get you a complimentary replacement right away. SM
children Children 18 and under stay free in the same room with parent(s).
front desk A guest service representative is on duty 24 hours per day to assist you. Just press 0 on your phone.
church services A directory of area places of worship is included within this directory. coffee Available 24 hours a day in the Lobby. In-room extra coffee packages are available at the Front Desk.
hospitality promise Making your stay a complete success is our goal. Just let our Manager on Duty or Front Desk staff know if any part of your stay isn’t satisfactory. We promise to make it right or you won’t pay for that part of your stay. sm
credit cards The following credit cards are accepted: American Express, MasterCard, Visa, Carte Blanche, Discover, Diners Club and JCB.
housekeeping...............................................Touch 0
cribs Complimentary cribs are available based on availability.
ice/vending Located on every floor. The First Floor vending area is located halfway down the hall. The Second, Third and Fourth Floor areas are located behind the elevator.
deluxe “express start breakfast” Our complimentary breakfast bar is open from 6:30 a.m. to 9:30 a.m. daily.
laundry Coin-operated guest laundry facility is located on the First Floor. Please contact the Front Desk for more information on laundry services.
emergencies Call Front Desk.......................Touch 0 or call directly.............................................. Touch 9+911 fax/copy services A facsimile machine and a copier are available. Please contact the Front Desk for information. Fax service is $1.00 per page incoming and free outgoing. Copies are 15 cents each. Our fax number is 231.436.7070.
lost & found Please contact the Front Desk immediately if you have lost a particular item.
fire safety This property is equipped with modern fire protection devices. However, for additional safety, please familiarize yourself with the fire alarm locations, exit routes and fire safety procedures.
meeting facilities A meeting room is available for up to 20 people. Please contact the Front Desk to arrange your meetings.
mail....................................................................Touch 0 maintenance.................................................Touch 0
messages & mail All incoming mail will be held for you at the Front Desk. If you have a message waiting, the message light on your phone will be on. To retrieve messages, follow phone directions (press 50).
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hotel services newspaper A complimentary USA Today will be available each weekday at the Front Desk while supplies last.
reservations We will be happy to confirm your advance reservations at another Holiday Inn or arrange for your next visit with us. To extend your stay, please contact the Front Desk.
pet policy This hotel is pet friendly, assigned rooms only. A valid credit card and signed pet policy are required when you stay with your pet. If you have any questions about our hotel’s pet policy, please call the Front Desk.....................................................Touch 0
sales/groups..................................................Touch 0 television channels & television help See page 6. travelers with disabilities This hotel, like all hotels in the Holiday Inn Express system, is committed to providing accessible facilities for travelers with disabilities. If you encounter barriers during your stay, please contact the Manager on Duty. If you have further comments regarding your stay, please let us know by calling Guest Relations at 800.621.0555 (within the U.S. and Canada). The Hospitality Promise Program and the Reservations Promise apply to all our guests. If in the future you require an accessible room, you can assist us in meeting your needs by making advance reservations through 800.HOLIDAY, requesting an accessible room and letting the agent know your individual needs.
pool/hot tub/sauna This recreational area is open from 9:00 a.m. to 11:00 p.m. No lifeguard on duty. Parents are required to be present while children are in the pool area and all guests are asked to follow posted rules. Pool towels are available in the pool area. privacy statement The Holiday Inn Express Mackinaw City operates under a franchise agreement with Intercontinental Hotels Group and is managed by L&L Hotel II, LLC. If you have questions about privacy or about how we collect and use the information that you provide us, please visit the following online privacy statement for Intercontinental Hotels Group: ichotelsgroup.com/ihg/hotels/us/en/global /customer_care/privacy_statement.
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wake-up calls................................................Touch 0 Please notify the operator of your desired wake-up time.
refrigerator & microwave Available in every guest room. In order to Stay Green during the off season, we unplug our refrigerator units in an effort to conserve energy. Plug the unit into the top portion of the outlet directly behind the unit. Make certain it is the top portion of the outlet. Adjust the cooling control inside to suit your needs. The higher the number, the cooler the unit will get.
wireless high-speed internet access We offer complimentary wireless high-speed internet access. See instructions on page 5.
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telephone instructions Touch 9, wait for dial tone, then continue. Local Calls........................................................................................................................................................ 9 + Number Long Distance Calls (Billed to Room).............................................................................. 9 + 1 + Area Code + Number Credit Card or Collect....................................................................................................... 9 + 0 + Area Code + Number Toll-Free..................................................................................................................................................... 9 + 1 + Number International........................................................................................ 9 + 011 + Country Code + City Code + Number Room to Room............................................................................................................................................ Room Number Emergency.................................................................................................................................................... Touch 9 + 911
internet access internet Wireless High Speed Internet Access is provided free for your use. The network name is HI EXPRESS MACKINAW CITY. The access code is available at the Front Desk. To use this service, please perform the following steps: 1. Make sure you have a wireless adapter that is installed and turned on. Many adapters have an external switch that must be in the ON or 1 position.
3. Start your web browser (i.e. Internet Explorer). If you need an access code, please contact the Front Desk. Internet Technical Support cannot give out access codes.
2. Make sure your wireless adapter is enabled and the SSID (Network Name) is set for HI EXPRESS MACKINAW CITY. This can be done through Start Menu/Control Panel/Network or by clicking on the icon at the bottom right of your screen.
4. If you are using a personal firewall software, make sure that it is set to allow access to the internet. It may be necessary to temporarily disable this software.
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television channels & help 3-1: CBS 4-1: NBC 5-1: CW 6-1: ABC 7-1: FOX 8-1: PBS 9 -1: WEATHER CHANNEL 10-1: WGNA 11-1: ESPN 12-1: ESPN-2 13-1: FSD 14-1: BTN 15-1: FSDP 16-1: FS1 17-1: MLB 18-1: NBC SPORT 19-1: FOX NEWS 20-1: CNN 21-1: HLN 22-1: CNBC
23-1: MSNBC 24-1: FOX BUSINESS 25-1: TNT 26-1: TBS 27-1: FX 28-1: FXX 29-1: USA 30-1: A&E 31-1: AMC 32-1: BRAVO 33-1: OXYGEN 34-1: TLC 35-1: PARAMOUNT NETWORK 36-1: SYFY 37-1: FOOD 38-1: HISTORY 39-1: LIFETIME 40-1: HALLMARK 41-1: HGTV 42-1: GSN
43-1: TCM 44-1: TV LAND 45-1: FREEFORM FF 46-1: TRAVEL 47-1: TRU TV 48-1: COMEDY 49-1: E! 50-1: DISNEY 51-1: NICK 52-1: CARTOON 53-1: ANIMAL 54-1: DISCOVER 55-1: MTV 56-1: VH1 57-1: CMT 58-1: BET 59-1: ION 60-1: NAT GEO 61-1: ID INVESTIGATE 62-1: UNIVISION
231 NBC 232 CBS 233 CHANNEL GUIDE 241 ABC 242 FOX 251 PBS 252 USA 253 NAT GEO 261 GSN 262 HALLMARK 263 WEATHER 271 E! 272 WGNA 273 DISNEY 281 ESPN 282 ESPN-2 291 LIFETIME 292 OXYGEN 293 FSD 301 VH1
302 CMT 303 BTN 311 MTV 312 FSDP 321 FOX NEWS 322 FS1 331 AMC 332 UNIVIS 341 ID INV 342 FXX 343 MLB 351 BET 352 NBC SPORT 353 CARTOON 361 ANIMAL 362 PARAMOUNT NETWORK 363 CNN 372 HLN 373 CW 381 COMEDY
382 CNBC 383 TCM 391 TRU TV 392 MSNBC 401 A&E 402 HISTORY 403 TBS 411 HGTV 412 TNT 413 FOX BUS 421 SYFY 422 TRAVEL 431 TLC 432 DISCOVER 433 TV LAND 441 FX 442 FREEFORM FF 451 ION 452 NICK 461 BRAVO 462 FOOD
television help If your TV shows “no signal”, it’s most likely due to the fact that the input has been changed. Please follow these steps: 1. There is an “INPUT” button on the lower edge of the TV. Press this until it says AV1. If that doesn’t solve the problem, continue with step 2. 2. Cycle power by unplugging the TV and waiting 30 seconds, then plug it back in. This may have to be done more than once. For instructions on how to block TV channels, please call the Front Desk......................................................... Touch 0 6
places of worship Interdenominational Agape Lighthouse 12295 N. Mackinaw Highway Mackinaw City, MI 49701 231.436.5975
Catholic St. Anthony’s Catholic Church 600 W. Central Avenue Mackinaw City, MI 49701 231.436.5561
Mackinaw City Bible Church 308 W. Central Avenue Mackinaw City, MI 49701 231.436.5112
United Methodist and Presbyterian The Church of the Straits 307 N. Huron Street Mackinaw City, MI 49701 231.436.8682
safety tips 1. Don’t answer the door in a hotel room without verifying who it is. If a person claims to be an employee, call the Front Desk and ask if someone from their staff is supposed to have access to your room and for what purpose.
5. Don’t invite strangers to your room. 6. Do not draw attention to yourself by displaying large amounts of cash or expensive jewelry. 7. Place all valuables in the hotel’s safe deposit box, located at the Front Desk.
2. Keep your room key with you at all times and don’t needlessly display it in public. Should you misplace it, please notify the Front Desk immediately.
8. When returning to your hotel late in the evening, be aware of your surroundings, stay in well-lighted areas and use the main entrance.
3. Close the door securely whenever you are in your room, and use all of the locks provided.
9. Take a few moments and locate the nearest exit that may be used in the event of an emergency.
4. Check to see that any sliding doors or windows and any connecting room doors are locked.
10. If you see any suspicious activity, notify the Front Desk or a staff member.
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area map
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places of interest Welcome to Mackinaw City! We hope that you enjoy the warm hospitality of Northern Michigan and the unique atmosphere that continues to attract millions of visitors to the Mackinaw City and the Straits of Mackinac Area! Colonial Fort Michilimackinac (Part of Mackinac State Historic Parks) 102 W. Straits Avenue Mackinaw City, MI 49701 231.436.5563
Mackinac Island Ferry Services All ferries provide free shuttle service to and from their docks. Please contact the Front Desk to arrange your shuttle pick-up time. Shepler’s Mackinac Island Ferry 556 E. Central Avenue, PO Box 250 Mackinaw City, MI 49701 sheplersferry.com
Dark Sky Park 15675 Headlands Road Mackinaw City, MI 49701 231.436.4051 emmetcounty.org/darkskypark/
Star Line Hydro-Jet Ferry 801 S. Huron Street Mackinaw City, MI 49701 mackinacferry.com
Fort Mackinac (MSHP) 7127 Huron Road Mackinac Island, MI 49757 231.436.4100
Arnold Line 801 S. Huron Street Mackinaw City, MI 49701 arnoldline.com
Historic Mill Creek Discovery Park (MSHP) 9001 W. US Highway 23 Mackinaw City, MI 49701 231.436.4100
Mackinaw Crossings A charming village where unique shopping and unforgettable dining come together. 248 S. Huron Street Mackinaw City, MI 49701 231.436.5030
Icebreaker Mackinaw Maritime Museum 131 S. Huron Avenue Mackinaw City, MI 49701 231.436.9826
Mackinaw Parasailing 209 S. Huron Street Mackinaw City, MI 49701 231.436.7144
Jack Pine Lumberjack Show 10510 US Highway 23 Mackinaw City, MI 49701 231.436.5225 jackpinelumberjackshows.com
Old Mackinac Point Lighthouse (MSHP) 526 N. Huron Avenue Mackinaw City, MI 49701 231.436.8705
Mackinac Island Carriage Tours 7396 Market Street Mackinac Island, MI 49757 906.847.3573 mict.com
Richard and Jane Manoogian Mackinac Art Museum (MSHP) 7070 Main Street Mackinac Island, MI 49757 906.847.3328
_____________________________________________ michigan.org mackinawcity.com 9
TAKE US WITH YOU!
welcome
Enter the website below with your mobile device to access this information while you explore the Mackinaw City area!
Thank you for choosing the Holiday Inn Express “At the Bridge” of Mackinaw City, Michigan, for your stay. Our commitment to service and guest satisfaction is our main concern. We have tried to anticipate your needs; however, if there is anything that we have overlooked, please let us know. If you forgot to pack any standard toiletry items (toothbrush, toothpaste, shaving cream, razor or comb), just call the Front Desk and we will get you a complimentary replacement right away. We would like to make your stay as relaxing and comfortable as possible. Our Hospitality Promise: making your stay a complete success is our goal. Just dial 0 and let our 24-hour Manager on Duty or Front Desk staff know if any part of your stay isn’t satisfactory so that we can make it right for you. As you may have noticed, we are an “Express” Holiday Inn. The “Express” means we have a complimentary deluxe breakfast bar featuring a serve-to-order pancake machine, free Wi-Fi, indoor heated swimming pool, sauna, spa and free local phone calls. Thank you for staying with us during your visit to Mackinaw City, Michigan. We invite you to include us in your future plans when you visit the area again.
issuu.com/townsandassoc/docs /MackinawCityHIE
Sincerely, Management & Staff of the Holiday Inn Express “At the Bridge” of Mackinaw City
364 Louvigny • Mackinaw City, MI 49701 888.497.0102 • 231.436.7100 • fax 231.436.7070
We’re excited to bring you this digital version of the Mackinaw City Holiday Inn Express guest services directory.
expressmackinaw.com
Each ad includes a direct link to their website. Please visit their websites for more information!
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209 E. Central Ave., Mackinaw City • 231-436-5500 Order online @ www.bctogo.com
314 Nicolet | Exit 339 at The Bridge | Mackinaw City | www.audies.com
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Visit one of our sister properties for hospitality at its best!
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