Red Lion Hotel Paper Valley - Appleton, WI

Dear Guest, Welcome to the Red Lion Hotel Paper Valley.

We’ve compiled this directory to let you know about all the guest services we offer and how to get the very best from your Red Lion Hotel experience.

If you cannot find what you need listed here, please contact one of our guest service representatives by dialing 0 so we can assist you. There is no request too large for us to handle – or too small for you to mention.

If there is anything that we can do to make your stay more enjoyable, please do not hesitate to call on any member of our team, as we pride ourselves in being empathetic to today’s traveler. On behalf of the entire staff, I would like to thank you for staying with us. We hope to see you again in the future.

We’re so glad you’re here, Linda Garvey General Manager Red Lion Hotel Paper Valley lgarvey@appletonpvh.com +1 (920) 733-8000, ext. 1660

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GUEST SERVICES 333 West College Avenue Appleton, WI 54911 +1 (920) 733-8000 Fax: +1 (920) 733-9220 redlion.com/appleton

AIRLINE INFORMATION Make takeoff easier. For help with airline tickets or information regarding arrivals and departures, please dial 0.

AIRPORT FLIGHT CHECK-IN The computers across from the front desk are available for online airline check-ins and printing boarding passes - to save you time at the airport.

AIRPORT TRANSFERS We’ll get you where you’re going. We have complimentary shuttle service to the Appleton International Airport (ATW). For information on shuttle service availability please contact a guest service representative.

Please dial 0 for more information.

BANKING SERVICES There is an ATM cash machine available in the lobby.

BELL SERVICE For assistance with your bags, please dial 0.

BREAKFAST Please dial 1603 for more information.

CANCELLATION OR EARLY DEPARTURE If you have to cancel your reservation or depart early from the hotel, you will be charged in keeping with our standard cancellation policies. Please dial 0 for more information on cancellation or early departure.

CAR PARKING Parking is available in Appleton City Parking Lots located adjacent to the hotel. Prevailing city parking rates will apply.

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WELCOME • GUEST SERVICES

ADDRESS

GUEST SERVICES CAR RENTAL / LIMO Stay mobile. For information about car rental or chauffeur driven cars, please dial 0. Taxi information on page 9.

CHECK-IN / CHECK-OUT TIME Check-in time is 3:00 pm. Check-out time is 11:00 am.

CREDIT CARDS We accept the following credit cards: American Express, Diners Club, Discover, MasterCard, Visa If you choose to pay with a debit card, the authorized amount (room and tax plus $35.00 per day) will be immediately deducted from your checking account. The difference upon check-out will be released by your bank in 7-10 business days.

CRIBS So the whole family can sleep soundly, cribs are available free of charge.

Please dial 0 for assistance.

DO NOT DISTURB If you want privacy, please hang/insert the “Do Not Disturb” door hanger on your door. If you also do not want to receive telephone calls, please notify us by dialing 0.

EMERGENCY INFORMATION In the event of emergency, we strongly recommend that you take advantage of the following suggestions: • Call the local emergency response line by dialing 9 + 911 if immediate medical, fire or police assistance is needed.

• Refer to the Evacuation Plan on the back of your hotel room door and follow the information you find posted there.

• Call the front desk by dialing 0.

EXPRESS CHECK-OUT To get going fast, Express Check-Out service is available for credit card holders. For more information, please dial 0.

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GUEST SERVICES Faxes may be sent at the front desk. No charge for incoming faxes. Fee for domestic outbound faxes of $4.50 for the first page and $1.00 for each additional page. Fee for international outbound faxes of $9.00 for the first page and $2.00 for each additional page.

FITNESS CENTER Stay in top form at our exclusive Fitness Center, located on the lower level and open 24 hours a day. Exercise equipment available for use by hotel guests. Any person under the age of 18 must be accompanied by an adult.

GIFT SHOP If you’ve forgotten anything, gift items, magazines, sunscreen lotions, bathroom amenities and more are available at The Corner Shoppe, an independently owned and operated gift shop. Please dial 1641 for more information.

GUEST SATISFACTION GUARANTEE We guarantee 100% guest satisfaction. If something’s not right, please let one of our staff know during your stay and we will make it right, or you won’t pay. It’s guaranteed.

HANDICAP ACCESSIBLE ROOMS We want to make your stay as comfortable as possible. We have several handicap accessible rooms available for your convenience. Please dial 0 for more information on how we can accommodate your special needs during your stay.

HIGH-SPEED INTERNET Stay connected. All rooms and public areas are equipped with wireless/ LAN internet. High-speed internet service is free for all guests.

Internet Login: • Select network “Red Lion Guest WiFi”.

• In a browser, type www.redlion.com.

• Follow prompts; accept terms & conditions.

• Trouble? Call 1+ (855) 895-5302.

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GUEST SERVICES

FAX

GUEST SERVICES HOTEL ENTERTAINMENT AMUSEMENT CENTER - Ping Pong and Arcade Games are available for play in the Pool Area on the lower level.

CLUBHOUSE SPORTS PUB & GRILL - On lobby level. Interactive Trivia and Full Swing Golf Simulator are available in the Clubhouse.

Reservations suggested for the Golf Simulator. Please dial 1607 for assistance.

CLUBHOUSE VIDEO WALL - Watch all the sports action on the 8’x11’ video wall or the dozen televisions located in the Clubhouse Pub & Grill on the lobby level.

HOUSEKEEPING For housekeeping assistance, please dial 0.

ICE AND VENDING MACHINES Ice and vending machines are located on each floor. An assortment of soft drinks is available in vending machines located throughout the building.

IRON / IRONING BOARD To freshen up, you’ll find an iron and ironing board in your room.

LAUNDRY SERVICE REGULAR LAUNDRY AND DRY-CLEANING SERVICE DAILY Articles may be left at the front desk Monday - Friday by 8:00 am and will be returned to your room by 5:00 pm. A 5% hotel service charge and 7% environment charge is applied to the total charge. (Off-site contracted laundry service).

LAUNDRY REPAIR SERVICES “Do it Yourself” sewing/repair kits are available at the front desk. Please dial 0 for more information.

COMMENTS / INSTRUCTIONS You will find laundry order forms as well as laundry bags in the wardrobe closet. Please fill in the order form and use the bag in the closet for your laundry and dry cleaning.

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GUEST SERVICES

Any claim for loss or damage must be made within 24 hours. The hotel cannot be held responsible for the loss of buttons, ornaments and anything left in the pockets.

Liability of loss or damage is limited to an amount not exceeding 5 times the cost of cleaning the said item. All claims must be made within 24 hours after delivery and must be accompanied by the original slip.

LOST AND FOUND For assistance with lost or found items, please dial 1610.

LUGGAGE STORAGE For help with storing your luggage, stop at the front desk.

MAIL For help with mailing your letters and postcards, stop at the front desk.

MANAGER ON DUTY To reach the Manager on Duty, please dial 0.

MEDICAL SERVICES If you need medical attention or local hospital information, please dial 0.

Affinity NURSEDIRECT may be reached at +1 (920) 738-2230.

MESSAGES When the message light is flashing on your telephone, dial 1000 or press the M1 button to retrieve your voicemail messages. For assistance, please dial 0.

MICROWAVE / REFRIGERATOR Microwave in the lobby. Refrigerators are available at a rate of $10.00 plus tax per night (based on availability). Please dial 0 for assistance.

NEWSPAPERS Complimentary USA Today newspapers are available in the lobby and at most elevator landings. For more information, please dial 0.

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GUEST SERVICES

Your account is charged for laundry services, please do not pay upon delivery.

GUEST SERVICES PERSONAL CARE ITEMS Personal care items (such as toothbrush, toothpaste, shaving razors, etc.) are available at the front desk. For assistance, please dial 0.

PHOTOCOPYING If you need to make a photocopy, stop at the front desk.

PLACES OF WORSHIP For information about religious services and places of worship, please dial 0.

POOL, WHIRLPOOL & SAUNA Located on the lower level. Open hours: 5:00 am - 12 Midnight.

Adults only, 18 years and older, after 10:00 pm. For more information, please dial 0.

POSTAGE AND SHIPPING For assistance with postage and shipping envelopes and packages, stop at the front desk.

REGISTERED GUESTS Only registered guests are allowed in rooms after 10:00 pm.

RESTAURANTS AND BARS For information about our restaurants and dining options, please see the menus in your room. For restaurant reservations, please dial: 1603 for The Orchard Restaurant 1010 for Vince Lombardi’s Steakhouse 1607 for Clubhouse Sports Pub 1555 for Blaze - Whiskey & Bourbon Bar 7827 for Jo a la Mode - a coffee shop

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GUEST SERVICES Rollaway beds are available for your room for a fee of $10.00 (plus tax) per night. Please dial 0.

SMOKING / OPEN FLAME / COMBUSTIBLES / COOKING APPLIANCES POLICY The state of Wisconsin prohibits smoking in 100% of its indoor workplaces. To help ensure the safety and comfort of all of our guests and employees, the Red Lion Hotel Paper Valley prohibits the use of cooking appliances, candles, incense and any device with an open flame or any combustible items in or outside of guest rooms. Any guest violating this policy will be billed an additional $250.00 per incident to cover additional clean-up costs and other associated costs (inability to rent room, etc.).

TAXI Taxis are available through: Fox Valley Cab at +1 (920) 734-4546 or Appleton Yellow Taxi at +1 (920) 733-4444.

TELEPHONE ROOM TO ROOM CALLS To call another room, dial the room number.

LOCAL CALLS - Dial 9 for an outside line, followed by the local number.

Charges do not apply to calls within Appleton city limits.

LONG DISTANCE CALLS - To make a long distance call, dial 9 + 1 + Area Code + Number. Charges apply. Access fee of $2.50 applied to all calls. Calls are billed at $0.20 per minute.

INTERNATIONAL CALLS - Access fee of $2.50 applied to all calls. Calls are billed at $1.00 per minute.

VALUABLES Please note that the hotel cannot be held responsible for valuables left in your room. Safety deposit boxes are available. For help, please dial 0.

WAKE-UP CALLS Please dial 0 to arrange your personal wake-up call.

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GUEST SERVICES

ROLLAWAY BED

TV CHANNELS Our television channels cover a range of interests: 1 The Weather Channel-TWC 2 HBO 3 HBO2 4 WBAY-ABC 5 WBAY-Weather 6 CNBC 7 WFRV-CBS 8 WCWF-CW 9 WLUK-FOX 10 WGBA-NBC 11 WPNE-PBS 12 WPT-2 13 WPT-3 14 Univision 15 Telemundo 16 Disney 17 Nickelodeon 18 Cartoon Network 19 Freeform 20 Discover 21 FX 22 HGTV 23 TLC 24 Science 25 Animal Planet 26 National Geographic 27 TBS 28 TNT 29 USA

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30 A&E 31 History 32 NFL Network 33 ESPN 34 ESPN-2 35 ESPN-U 36 ESPN-Classic 37 ESPNews 38 TWC Sports 39 Food Network 40 Travel 41 AMC 42 Life 43 MTV 44 Comedy Central 45 E! 46 Bravo 47 BET 48 Syfy 49 BBC America 50 FSN 51 Golf 52 Speed 53 Versus 54 Bloomberg 55 CNN 56 HLNews 57 Fox News 58 MSNBC

MEETINGS & EVENTS

We’re here to make your special event extra special. From conferences to video-conferencing, seminars, receptions, banquets and outdoor party catering, contact our Sales & Catering department at ext. 1561 for details.

MEETING AND EVENT FACILITIES The hotel’s experienced and professional sales and catering staff is available to assist in all aspects of planning to ensure a highly successful event. With 40,000 sq. ft. of flexible meeting space that includes 27 meeting rooms, our hotel continues to be the area’s leading meeting and conference destination.

KEY FEATURES • 40,000 sq. ft. of flexible meeting space • 27 meeting rooms to fit any size group • Grand ballroom with banquet seating for 1,300 • Complimentary wireless internet • Wedding professionals to make your special day stress-free • Outdoor courtyard for receptions and ceremonies • Award-winning and experienced sales and catering team • Extraordinary culinary services • Discounted group rates (subject to availability)

AUDIO VISUAL FACILITIES LCD projectors, microphones, flip charts and other audio visual equipment are available upon request. For more information, please contact the Sales & Catering department or dial 1561.

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TV CHANNELS • MEETINGS & EVENTS

MEETINGS SUCCESS

LOCAL AREA ATTRACTIONS ATTRACTIONS BADGER SPORTS PARK 3600 East Evergreen Drive, Appleton +1 (920) 830-6900 badgersportspark.com Badger Sports Park offers a variety of indoor and outdoor activities, including Lazer Maze, laser tag, mini-golf, minibowling, inflatables and go-karts.

BUILDING FOR KIDS 100 West College Avenue, Appleton +1 (920) 634-3226 buildingforkids.org The Building for Kids is a very special learning and kids museum that encourages children to touch, twist, push and pull their way into exploration and discovery.

EAA AIRVENTURE MUSEUM 3000 Poberezny Road, Oshkosh +1 (920) 426-4818 airventuremuseum.org World-class aviation museum and host to the annual EAA AirVenture, the world’s largest private collection of aircraft.

FOX CITIES CONVENTION / VISITORS BUREAU 3433 West College Avenue, Appleton +1 (920) 734-3358 foxcities.org Visitor information on local events, festivals and sports activities.

FUNSET BOULEVARD 3916 College Avenue, Appleton +1 (920) 993-0909 funset.com Indoor entertainment area with giant kids playroom, arcade games, bumper cars, carousel, laser tag and more. Dining area and party rooms. Adjacent to Hollywood Cinema.

HEARTHSTONE HISTORIC HOUSE MUSEUM 625 West Prospect Avenue, Appleton +1 (920) 730-8204 focol.org/hearthstone Country’s first hydro-electrically lit home. Fasinating architecture and antiques.

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LOCAL AREA ATTRACTIONS

LAWRENCE UNIVERSITY 711 East Boldt Way, Appleton +1 (920) 832-7000 lawrence.edu A beautiful campus situated on the Fox River, Lawrence University is ranked among the best of the nation’s small private colleges. The campus includes a conservatory of music and chapel.

THE TROUT MUSEUM OF ART 111 West College Avenue, Appleton +1 (920) 733-4089 troutmuseum.com The museum features exhibitions of regional, national and international visual art in a 1922 historic complex.

FOX CITIES PERFORMING ARTS CENTER 400 West College Avenue, Appleton +1 (920) 730-3760 foxcitiespac.com Broadway shows, recording artists, bands, children’s programming - something for everyone.

FOX VALLEY SYMPHONY 111 West College Avenue, Appleton +1 (920) 968-0300 foxvalleysymphony.com Fox Valley Symphony performs classical, pops, educational and outdoor concerts year-round.

HOLLYWOOD CINEMA 513 North Westhill Boulevard, Appleton +1 (920) 734-7469 marcustheatres.com Multi-screen movie complex including 70 ft. UltraScreen.

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LOCAL AREA ATTRACTIONS

HISTORY MUSEUM AT THE CASTLE 330 East College Avenue, Appleton +1 (920) 735-9370 myhistorymuseum.org The museum holds collections representing the history of the Fox Valley dating back to the 1840s. Exhibits weave national and local events and periods together.

LOCAL AREA ATTRACTIONS SKYLINE COMEDY CAFE 1004 South Olde Oneida Street, Appleton +1 (920) 734-5653 skylinecomedy.com One of the top comedy clubs in the country, featuring current names in comedy every week.

SHOPPING DOWNTOWN APPLETON - SHOPPES ON THE AVENUE Downtown Appleton appletondowntown.org From boutique shops to music stores, the downtown Appleton area offers over 60 shops within walking distance of the hotel.

FOX RIVER MALL 4301 West Wisconsin Avenue, Appleton +1 (920) 739-4100 foxrivermall.com Sensational shopping at over 130 of your favorite stores and a great food court.

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Enter this website with your mobile device to access this information while you explore the Appleton area!

issuu.com/townsandassoc/docs/redlionhotelpapervalley We're excited to bring you this digital version of the Red Lion Hotel Paper Valley Guest Services Directory.

Each ad includes a direct link to their website.

Please visit their websites for more information.

333 W. College Avenue Appleton, WI 54911 920 733 8000 redlion.com/appleton

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LOCAL AREA ATTRACTIONS • BUSINESS DIRECTORY

TAKE US with You!

Coffee Freshly Roasted On-Site Nitro Cold Brew

Free High Speed WiFi Open 7 Days a Week

Over 30 Different Coffees Brewed by the Cup Complete with Full Espresso Bar Bakery made in house (including gluten-free) Super Premium Ice Cream Offering homemade specialties for breakfast & lunch

920.993.1458 acocacoffee.com 500 W. College Avenue—Just 2 blocks west of the hotel Across from Victoria’s. Next to the PAC. Also on Facebook