JUNE 21 – JUNE 22
LUXURYHOTELPUBLICATIONS.COM
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Table of Contents Welcome 2 Telephone Directory
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Resort Service General Information
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Resort Property Guide
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Other Guest Room Amenities
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Recommended Shops & Services
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Welcome to Wequassett Resort and Golf Club A Brief History
Over 400 years ago the Wampanoag Indians began coming to the place they called Wequassett during the summer months. They cut trees, cleared land, pitched their wigwams and planted corn. Once settled, the Wampanoags took full advantage of this idyllic setting; they swam in the bay’s clear water, caught fish, chipped arrowheads from colored stones on the shore and gathered quahog and periwinkle shells for wampum. When the seasons changed, it was the general custom to break camp and move inland from Wequassett’s shore to the relative warmth of the forest where deer and game provided nourishment through the winter months. The Indian name Wequassett means “crescent on the water.” Interestingly enough, the sand-spit called Clam Point extends out around the Cove in the shape of a crescent. The Wampanoag Indians paid great attention to the first appearance of every new moon. They began their ecclesiastical calendar at the first appearance of the first crescent moon of the vernal equinox. Whether Wequassett was named for the shape of the sand-spit, or for the new crescent moon or for that moon’s reflection on the water remains a mystery. Among the many buildings that comprise the present Resort are two noteworthy historic structures. The lovely “Square Top” or Eben Ryder House serves as the centerpiece of the complex, the location of twenty-eight Atlantic and Thoreau’s. This home dates back to the early 1800s and was originally in the nearby town of Brewster; for many years it housed the West Brewster Post Office and general store.
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About 1907, the house was sold. The owner had it flaked down and moved to its current site on large flatbed trucks. At the entrance to the Resort, the current registration building, the Warren Jenson Nickerson House, dates back to about 1740. The house was originally built in the hollow of the southeast side of the Cove and in the mid-1800s it was moved to become an original part of the present Resort compound.
Over 85 years ago, Wequassett opened as a vacation retreat. Today, we are proud to accommodate travelers from around the world, as well as a variety of national and international business meetings and conferences. The Resort is just one of six hotels in the world to boast a Forbes Travel Guide Five-Star hotel and restaurant and the only one on Cape Cod. Wequassett is also a Legend Collection property within Preferred Hotels and Resorts, an association of luxury, independent hotels around the world. The Resort offers world class accommodations, dining and recreational facilities in a relaxed atmosphere with warm personal service.
We hope that your visit will be most enjoyable and that you will return to Wequassett for many years to come. Our staff is dedicated to serving you; please feel free to call upon them at any time during your stay. The following information will acquaint you with the services and amenities of the Resort, as well as nearby attractions. Thank you for choosing to stay at Wequassett.
Mark J. Novota Managing Partner
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Telephone Directory Bell Desk
6911
Boat Launch Service
6893
Catering 3025 Children’s Center
6916
Concierge 6905 Conference Planning
6890
Engineering 6911 Executive Offices
6861
Fitness Center
6891
Front Desk / Registration
6910
Housekeeping Service
6911
Lap Pool
6895
LiBAYtion 3099 Meeting Room Extensions Cape Villa Foyer 3050 Pavilion Reception Area
3075
Down Cape Charters & Boat Rentals
6893
Outer Bar & Grille
6935
Pool / Lifeguard Station
6892
Reservations
6901
Resort Shop
6895
Room Service
6920
Sales Office
6880
Technology Assistance
6911
Tennis 6895
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The Verandahs
6925
Thoreau’s
6926
twenty-eight Atlantic
6925
Dialing Instructions Local Calls
Touch 9, then 1 + (area code) + 7 digit number
Long Distance and 800 Numbers
Touch 9, then 1 + (area code) + 7 digit number
International Calls
Touch 9, then 011 + Country Code + City Code + Phone Number
Outside Operator
Touch 9, then 0
Room-to-Room Calling For room numbers one-digit, add 710 to the room number you wish to call (example: for room 1, touch 7101) For room numbers with two-digits, add 71 to the room number you wish to call (example: for room 75, touch 7175) For room numbers with three-digits, add 7 to the room number you wish to call (example: for room 209, touch 7209) Voice Mail Press the message button on your phone to access your voice mail.
Technology Services We are committed to providing our guests with the latest in computer technology and have available supplies and support to meet your technological needs. Please contact our Technology Concierge at extension 6911 for assistance or for supplies, including USB memory sticks, chargers, cables and other miscellaneous supplies. For information on our Business Center, please see page 6.
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Resort Service General Information ATM For your convenience, an ATM machine is located inside the Business Center which is located within the Registration Building. It is available 24-hours a day. Babysitting Babysitting and child-care services may be arranged by calling the Concierge at extension 6905. Beauty Salons HAIR Affinity Chatham, 508-348-1341 Hairworxs Harwich, 508-432-3900 Changes Salon Orleans, 508-240-2585 Bell Service Please call for assistance with your luggage and luggage storage, golf cart rides, deliveries, ice, laundry and dry cleaning at extension 6911. Business Center and Services The business center is located in the Registration Building. In addition, copy services, fax and telephones are available, as well as secretarial support and business services which may be arranged for an additional charge. Please call the Concierge at extension 6905. Cashier Please contact Guest Services at extension 6910 to review or prepare your bill prior to departure. Upon request, your folio may be emailed or delivered to your room for your convenience. Catering Complete facilities are available for private parties and weddings. Please contact our Catering Department at extension 3025 for further information. Our Catering Planners will gladly attend to your every need and provide a property tour at your convenience. Check-Out Hour Check-out is at 11:00 AM.
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Coffee Service (In-Room) Please call Housekeeping at extension 6911 should you require additional supplies. We are proud to feature Keurig coffee and coffeemakers in all of our guest rooms. To operate: Press large “press here” button, place coffee pod in front holder (do not remove foil cover from pod), pour water into back reservoir to the fill line and close lid. Brew button will flash, press the brew button. A red light will indicate brewing cycle. Brew time is approximately three minutes. Concierge The Resort’s Concierge Desk is located in the Registration Building. The Concierge will be happy to arrange transportation, dining, tours, sightseeing and sporting activities. Please call the Concierge at extension 6905. Conference Planning Groups from 10 to 320 can be accommodated in the various meeting spaces located in the Pavilion and Cape Villa facilities. Please contact the Sales Department at extension 6880 for further information and to discuss your plans. A property tour can also be arranged at your convenience. Credit Please arrange for credit and check-cashing privileges at the Reception Desk. The Resort accepts all major credit cards. Please call extension 6910. Doctors / Medical Treatment The Concierge and the Resort’s Operator maintain a list of local doctors, dentists and medical treatment centers. Please call extension 6905 or touch 0 for the Operator. Dry Cleaning / Laundry / Valet For one-day dry cleaning or laundry, available Monday through Saturday, please call Bell Service before 8:00 AM at extension 6911. Emergency Please dial the Resort Operator, 0, and give your name, location and the nature of your emergency. If you see smoke or flames call 911 immediately and pull the nearest fire alarm. By pulling the fire alarm it performs two vital functions. First it alerts others in the area of a potentially threatening situation. Secondly, it activates the fire alarm system, which initiates an immediate response by our fire response team. In the case of an evacuation, we have designated the back parking lot, past the Children’s Center, by the tennis courts as the evacuation location for the entire property. Be sure to keep the road/path clear so the emergency vehicles can get through easily.
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Flowers Arrangements may be ordered through the Concierge at extension 6905. Debbie Buck, Moon Shell Design, Chatham is the Resort’s florist, 774-722-0133. Gift Cards Gift certificates are available and may be purchased through guest services at extension 6910, as well as online at www.wequassett.com. Gift Shop The Resort features a gift shop, and is located at the Tennis Center. It offers classic selection of resort wear, accessories and souvenirs. Please contact guest services at extension 6910 if you would like to purchase resort wear or sundry items. Houses of Worship Below is a listing of area houses of worship: Baptist Chatham Baptist Church Route 137, Chatham, 508-432-8022 Catholic Holy Redeemer Church Highland Avenue, Chatham, 508-945-0677 Christian Science Christian Science Reading Room 613 Main Street, Chatham, 508-945-9534 Congregational First Congregational Church Main Street, Chatham, 508-945-0800 Episcopal St. Christopher’s Church 625 Main Street, Chatham, 508-945-2832 Jewish Cape Cod Synagogue 145 Winter Street, Hyannis, 508-775-2988 Methodist First United Church 16 Cross Street, Chatham, 508-945-0474 Unitarian / Universalist Unitarian / Universalist Meeting House 819 Main Street, Chatham, 508-945-2075 Please call the Concierge for additional listings, mass schedules and travel directions, 6905.
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Infant Services Strollers – For your convenience we are happy to offer strollers for you to push your little ones around in. To reserve a stroller please contact Concierge at extension 6911. Gliders – Rock your little bundle of joy to sleep in the comfort of a glider. To have one placed in your room please contact Guest Services at 6911. Toddler beds – Toddler beds are available for our guests who are too big for a crib but not quite ready for their own bed. To request one please contact Guest Services at 6911. Internet Services The Resort offers complimentary wireless connection in all guest rooms and most locations throughout the property. If prompted for a network, please select Wequassett. Please contact Guest Services at extension 6911 for assistance. Irons For your convenience, an iron and ironing board have been placed in your closet or built into the hall wall in the Signature Collection rooms. In the Orchid building, irons are located in the bathroom cabinet under the sink. Maintenance Service In the event that your accommodation requires maintenance or repair at any hour, please dial extension 6911. Maps A wide assortment of local road maps are available through the Reception Desk and Concierge. Pharmacy A CVS Pharmacy is located approximately two miles away in East Harwich. The store number is 508-432-6167, pharmacy is 508-432-2018. Photo Processing One-hour photo processing is readily available. Please contact the Concierge at extension 6905. Preferred Hotels & Resorts | Legend Collection Wequassett is a member of this select group of hotels and resorts. Please visit www.preferredhotels.com for a complete listing of properties. Please call the Concierge for recommendations and reservations at extension 6905. Room Service The In-Room Dining menu may be accessed via the QR Code on the Wequassett Views newsletter. If you prefer a printed copy, please contact the Reception Desk at extension 6911. You may place an In-Room-Dining order by dialing extension 6920. Safes and Deposit Boxes All rooms feature an in-room electronic programmable safe. Safe deposit boxes are also available at the Reception Desk. Please use them for your valuables. Wequassett Resort and Golf Club is not responsible for any valuables left in your guest room.
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Shop at Home Select pieces from the Resort’s gift shop may be purchased through the Wequassett’s website, www.wequassett.com. Available items include golf shirts, hats, sweatshirts, bathrobes and more. Spa Services Contact our Concierge at extension 6905 to arrange for all spa treatments: Le Petite Day Spa About Face
Chatham, 508-945-9909 • www.thelepetitedayspa.com Chatham, 508-945-7330
Sustainability Commitment We are fully committed to providing a comprehensive program of sustainability using best practices within our operation along with inviting our guests to participate at a level of their chosen desire. We will place emphasis on the local community in striving to preserve this pristine environment so that future generations can enjoy it indeterminately. Finally, we will match the efforts of our guests by sharing in their sacrifices along with contributing to a charitable enterprise to help ensure positive results from our collective efforts. Please contact the front desk at 6911 should you be interested in joining in on our sustainability efforts.
Technology Butler If you have any business or technology needs while you’re in residence, our technology butler is here to help along with providing you with the latest including supplies and support to meet your needs. Please contact our Concierge at extension 6911 and we will arrange for immediate assistance. Transportation Airline Information Daily commercial service is available from Barnstable Municipal Airport in Hyannis, located 18 miles from Wequassett Resort and Golf Club. The following airlines serve the area: Cape Air www.flycapeair.com Nantucket Air www.nantucketairlines.com Jet Blue www.jetblue.com
800-352-0714, service to Boston, Nantucket, Hyannis 800-635-8787, Martha’s Vineyard and Provincetown 800-538-2583, service between New York JFK to Hyannis
Taxi Service Please consult the Concierge at extension 6905. Limousines / Town Cars Cape Destinations, 508-432-3400. Our Concierge or your Conference Planner would be happy to assist you with your arrangements. Please call the Concierge at extension 6905. 10
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RESORT PROPERTY GUIDE
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Cape Cod National Golf Club
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Pleasant Bay
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Cape Villa
Grand Lawn
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Adult Lap Pool/Jacuzzi
Tennis Courts
Fitness Center
Water Sport Rentals
Swimming Pool/Beach
Pleasant Bay Terrace
LiBAYtion
Outer Bar & Grille
Thoreau’s
twenty-eight Atlantic
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Lavender
Kerria
Juniper
Iris
Hydrangea
Greenbrier
Forsythia
Elderberry
Daffodil
Cranberry
Bayberry
Azalea
Rooms
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Children’s Center
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Walking Path
Restaurants
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Tennis Pro Shop
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Facilities
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Gift Shop
Morning Glory
Orchid
New Dawn
Petunia
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Queen Anne’s Lace
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Sweet Pea
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Tulip
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Outer Beach Shuttle
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Mother Goose House
For more information, please visit us at wequassett.com
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Other Guest Room Amenities Bain Ultra Oval Tub Random pump cycling—this tub is designed to automatically purge itself 10 minutes after the bath is used and the purge time is set for 90 seconds. If the cycle is terminated with the use of the on/off button, the system automatically resets itself to purge again in 10 minutes for the 90-second cycle.
Window Blinds (For Rooms 9, 11, 13, 15, 17, 19, 43, 45) 1) When blinds are at the bottom of the window—pull right cord vertically down to create a lever action to hoist blinds up. Continue to pull cord down until desired spot and it will lock blinds into place. 2) When blinds are covering window completely—pull left cord vertically down to create a lever action to hoist blinds from bottom up. Continue pulling cord down until desired spot and it will lock in place. 3) To lower blinds—pull left cord to the right. 4) When blinds are fully up—pull right cord to the left.
For further assistance or a demonstration with any of your guest room amenities please call 6911.
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