West Bay Beach Resort - Traverse City, MI by Towns & Associates

WELCOME

TRAVERSE CITY, MICHIGAN Welcome to Traverse City! Thank you for choosing the West Bay Beach Resort for your accommodations while visiting this wonderful city with so much to offer. If this is your first time staying with us, welcome, as we are delighted that you chose to be our guest. If you have stayed with us before, welcome back to your home away from home. We thank you for your loyalty to our hotel. If you have forgotten anything, we offer complimentary toiletry items. Just notify one of our friendly Front Desk Agents, and they will have the item delivered to you. Please contact a member of our team if there is anything we can do to make your stay with us more enjoyable. We also welcome your feedback regarding our products and services. Please let us know how we can better accommodate your needs and preferences. West Bay Beach, a Delamar Resort 615 East Front Street, Traverse City, MI 49686 Phone: 231-947-3700 â&#x20AC;˘ Fax: 231-947-0361 www.westbaybeachresorttraversecity.com

Guest Services ACTIVITIES DESK/CONCIERGE SERVICES Maps and area information can be found at the activities desk. The desk is located in the hotel lobby across from the Front Desk. Hours vary seasonally, but the desk is generally staffed daily 7am-11pm. The hotel’s “TC Certified” activities desk staff can assist you with: • Dinner reservations and/or reserving tickets to an event or festival • Directions and information on the area • Shuttle transportation or taxi service to the airport and downtown CHECK-IN/CHECK-OUT Check-in is at 4pm or as rooms become available, and check-out is at 11am. Late check-out requests are fulfilled based on availability and may be subject to an additional fee.

• Uber & Lyft available in the area • Winery & Brewery information • Sleeping Bear Dunes National Lakeshore information and directions • Nauti-cat information

COPY/FAX SERVICES We will be happy to make copies at the Front Desk at $.10 per copy. You may send or receive faxes to the hotel at 231-947-0361.

• Amenities for special occasions (flowers, wine, chocolate-covered strawberries, etc.) We hope our services are helpful to ensure that you have a comfortable and memorable stay.

CRIBS AND ROLLAWAYS Rollaways are available on a limited basis for $10 per night. Traveling with an infant or small child? Please contact the Front Desk to have a crib delivered to your room free of charge.

AIRPORT TRANSPORTATION Complimentary shuttles to and from the airport are available. Please contact the Front Desk to schedule a departure or pickup. BANKING SERVICE There is an ATM located in the lobby. Please contact the Concierge desk for a list of banks in the area.

“DO NOT DISTURB” POLICY If you prefer not to be disturbed, just let us know by placing the “Do Not Disturb” sign on your door. Our Housekeeping staff is instructed not to enter a guest room with a “Do Not Disturb” sign on the door, so if you would like your room serviced, please remove the sign from your door before exiting the room.

BUSINESS CENTER The Business Center is located just past the lobby; there are two computer terminals with printing capabilities for your convenience.

DRY CLEANING/LAUNDRY Same-day laundry service is available Monday through Friday. Please drop off garments at the Front Desk by 8am, and they will be returned at approximately 4pm. Next day dry cleaning is also available. Coin-operated washers and dryers are located on the second floor with laundry detergent for sale in our gift shop. EMERGENCIES Touch “0” for the Front Desk or 9+911 to contact 911.

Guest Services LOST AND FOUND Please contact the Front Desk for any items that you have lost or found. NEWSPAPER A complimentary issue of a local paper is available in the lobby. USA Today, and area information news. OUTGOING MAIL We will be happy to send out any mail for you. Just drop it off at the Front Desk. PARKING Complimentary parking is available to hotel guests. Always lock your vehicle and do not leave valuables inside. This hotel cannot be held responsible for lost or damaged items left in vehicles.

FITNESS CENTER Our fitness center is located on the second floor crossover and is available to all hotel guests ages 16 and over with access 24 hours a day.

PLACES OF WORSHIP Denominations, service times and directions to area churches are available at the Concierge desk.

GIFT SHOP Located in the hotel lobby, our gift shop features a selection of sundry items and local Traverse City area products.

POOLS: INDOOR & OUTDOOR The indoor pool, hot tub and sauna are open 5:30am1am seven days a week. Adult swim is available after 10pm. The outdoor pool is open 9am-9pm seven days a week (weather dependent). Both pools are located on the first floor.

• Beverages, snacks and local gourmet products • Gifts • West Bay Beach Resort Logo Gear • Toys for the kids: beach toys, inflatables, books and stuffed animals HOSPITAL Munson Medical Center........................... 231-935-5000 1105 6th Street, Traverse City, MI 49684 HOUSEKEEPING In need of extra amenities for your room? Please contact the Front Desk and we will have those items delivered to the room. ICE MACHINES Ice machines are located on the second, third and fourth floors by the elevators. For your convenience there is an ice bucket provided in your room.

WAKE-UP SERVICE Individual alarm clocks are located at your bedside. If you prefer a personal wake-up call, please dial “0” and we will be happy to set your wake up call.

INTERNET ACCESS There is complimentary Wi-Fi throughout the resort, including all guest rooms. An access code is provided in your key packet upon check-in. IRON AND IRONING BOARD Stored for your convenience in each guest room.

Pet Policy Many of the West Bay Beach Resort employees have pets at home that they love, and we know that you love yours too. Please read the guidelines below to ensure a happy stay for your family and pets. • All pets must be registered with the Front Desk. This ensures that we are able to locate pets in an emergency situation should one arise. • All pets are subject to a daily $50 fee plus tax per pet. • Pets must not be left unattended in guest rooms at any time. If you must leave them, and for our housekeepers’ safety, we prefer pets to be crated so that we may still service your room while your pet remains in the room. Pets should not be left unattended in the room. • Your pet is allowed in your guest room and in corridors when transporting your pet to and from your room. No pets are allowed in any hotel outlet, including the restaurants, bar, patio and pools. Michigan State Law prohibits pets near and around where food is being served or consumed. Dogs are not permitted on the beach. • Dogs must be leashed at all times when outside your guest room to comply with city ordinance. This is also a safety issue given other dogs on property. • There is a dog walk along the North side of the West parking lot. Please pick up after your pet. Trash cans are provided for your use. Pet waste disposal bags are also available for purchase in the Gift Shop. • You are responsible for any damages or disturbances caused by your pet. If your pet disturbs another guest’s stay, there will be a minimum fee of $50 plus tax and up to the full cost of another person’s stay. The hotel reserves the right to request that the pet be removed from the hotel at any time, for any reason. • We have a list of dog friendly establishments which are also in the area, ask at the Front Desk or stop by the Concierge desk.

Meetings & Special Events Meet at the Beach for your next Meeting, Private Party or Special Event

The talented sales team at West Bay Beach, a Delamar Resort, has over 25 years of experience to make your special event memorable and your meeting a success. Our culinary team will delight your taste buds with their creative cuisine and beverage options. Our friendly staff will exceed your expectations, and our uniquely featured hotel will dazzle your attendees.

• O ver 10,000 sq. ft. of Flexible Indoor and Outdoor Meeting and Event Space • 1 73 Guest Room Accommodations • Audio-Visual Services On-site • Complimentary Wi-Fi • Complimentary Airport Shuttle

Contact the sales team today: 231-421-2135

westbaybeach@thedelamar.com

www.westbaybeachresorttraversecity.com

Bistro

Our award-winning Bistro Restaurant and Coffee Bar proudly serves Starbucks® and is open for Breakfast and Lunch. • Full Menu • Pastries • Bagels • Starbucks Coffee • And More!

View Restaurant Enjoy panoramic views of West Grand Traverse Bay while dining on the finest local fare at View Restaurant or outdoors on the Patio. Indoor and Outdoor Dining with Live Music!

Room Service We look forward to delivering your room service order daily from 7am to 10pm. Please see your in-room directory for menu and dial 102 from your room phone to place an order.

Safety & Security SAFETY & SECURITY The safety and security of your personal property are of the utmost concern. We urge you to take advantage of the following services: Double Locks and Latch: For your security, utilize the deadbolt lock upon entering your guest room. This will prevent the door from being opened by a regular room key. As an additional precaution, please secure the safety latch. Admittance: Do not admit persons to your room without first making identification. A viewer is provided in your door for your convenience. If there is any doubt about a person’s identity, please contact the Front Desk. Keys: Safeguard your guest room key. Be sure to leave it with the Front Desk upon departure. Do not leave it in your room or in the door. Do not give your key to others. FIRE SAFETY First, locate the two exits nearest to your room. Be sure they are unlocked and unblocked. Second, count the doors between your room and exits so you will have a reference point if the corridor is filled with smoke. When you hear an alarm, act, do not investigate. If the fire is in your room, leave if you can. Feel your door before opening. If it is cool, open slowly and go to the nearest exit. Crawl in smoke. Fresh air will be at the floor. Take your key so you can go back if you cannot use the exits. If your room door is hot, do not open it. Seal all cracks with wet towels. Shut off fans and the air conditioner. Stay in your room; it may be the safest place to be. Signal in your window if you can, and please wait for help to arrive. TRAVELER SAFETY TIPS • Do not answer the door without verifying who it is. If a person claims to be a hotel employee, call the Front Desk and ask if a staff member is supposed to have access to your room and for what purpose. • Keep your room key with you at all times and do not needlessly display it in public. Should you misplace it, please notify the Front Desk immediately. • Close the door securely whenever you are in your room and use all locking devices provided. • Check to see that any sliding doors or windows and any connecting room doors are locked. • Do not invite strangers to your room. • Do not draw attention to yourself by displaying large amounts of cash or expensive jewelry. • .P lace all valuables in the safe provided. Do not leave valuable items in your vehicle. • When returning to your hotel late in the evenings, be aware of your surroundings, stay in well-lit areas and use the main entrance. • Take a few moments to locate the nearest exit that may be used in the event of an emergency. • If you see any suspicious activity, notify the hotel operator or a staff member.

TAKE US with You!

Enter the website below with your mobile device to access this information while you explore the Traverse City area! We're excited to bring you this digital version of the West Bay Beach Guest Services Directory. Each ad includes a direct link to their website. Please visit their websites for more information.

issuu.com/townsandassoc/docs/westbaybeach

Recommended Businesses Brew Bus................................................... 9

The Candle Factory............................... 10

Handz On Art........................................... 9

Sail & Power Boat Rental...................... 10

Traverse Tall Ship Co............................... 9

Pirate’s Cove Adventure Park............... 11

Outback Steakhouse............................. 10

Jimmy John’s.......................................... 12

Riverside Canoe Trips.............................. 9

That’sa Pizza........................................... 13

Let your creativity shine! Walk-ins Welcome Gift Cards & Shipping Available 144 Hall Street, Warehouse MRKT, Ste 110 Traverse City, MI (231) 941-5071 | TCHandzOnArt.com

Candle Merchants to the Midwest SINCE 1971

The Candle Factory a landmark on the west bay waterfront where traverse city began grandview parkway/us

31 at hall street downtown

CUSTOM DIRECTORIES AND SPECIALTY PUBLICATIONS

guestdirectories.com

SAIL & POWER BOAT RENTAL Power Boats • Pontoons • Jet Skis • Sail Boats Kayaks • Stand-Up Paddle Boards • Bikes

231-922-9336

Rentals at West Bay Beach, a Holiday Inn Resort

231-929-1717

Weekly and OFF Premise Rentals

www.TheBoatRental.com P.O. Box 4224, Traverse City, MI 10

Ropes Course • Go Carts Bumper Boats •Adventure Golf 1710 U.S. 31 North • Traverse City (1/2 Mile East of the State Park)

(231) 938-9599 PiratesCove.com 11

FREAKY FAST®

FREAKY FRESH® ADD-ONS

CHOOSE YOUR BREAD FRENCH

9-GRAIN

Originals, #7 & #13 add 120-210/260-430 cal All others add 20-110/40-210 cal

16” add-ons are twice the price

THICK-SLICED WHEAT Originals, #7 & #13 add 80 cal All others less 20 cal

UNWICH®

HAM 70/140 cal ROAST BEEF 90/180 cal ALL-NATURAL† TURKEY 60/120 cal MEATS SALAMI & CAPICOLA 160/320 cal TUNA SALAD 240/490 cal BACON 90/180 cal

Originals, #7 & #13 less 290 cal All others less 390 cal

$1.65

SIDE OF KICKIN’ RANCH® 160 cal ea. $0.40 $0.75 FAVES PROVOLONE CHEESE 120/240 cal $0.75 AVOCADO GUAC 20/45 cal

MAKE IT A 16-INCH

Added calories for 8”/16”

FREEBIES CHOOSE A SANDWICH

FAVORITES

Calories are shown for 8”/16” on French bread

8-INCH $6.95 H 16-INCH $13.65 cal 1020/2050 SPICY EAST COAST ITALIAN

77 DOUBLE GENOA SALAMI, DOUBLE CAPICOLA & DOUBLE CHEESE hot peppers, sauce, onion, lettuce,

8 BILLY CLUB # ITALIAN NIGHT CLUB 9 # 10 HUNTER’S CLUB # COUNTRY CLUB 11 # 12 BEACH CLUB ## 13 JIMMY CUBANO 13 # 14 BOOTLEGGER CLUB # 15 CLUB TUNA # 16 CLUB LULU # 17 ULTIMATE PORKER

850/1710

ROAST BEEF, HAM & PROVOLONE Dijon, lettuce, tomato & mayo

970/1940

SALAMI, CAPICOLA, HAM & PROVOLONE onion, lettuce, tomato, mayo, oil & vinegar, & oregano-basil

870/1730

DOUBLE ROAST BEEF & PROVOLONE lettuce, tomato & mayo

820/1650

TURKEY, HAM & PROVOLONE lettuce, tomato & mayo

900/1790

770/1540

™

VEGGIES

550/1110 550/1100

TUNA SALAD cucumber, lettuce & tomato (sprouts* optional) ®

TURKEY lettuce, tomato & mayo (sprouts* optional) ®

SALAMI, CAPICOLA & PROVOLONE onion, lettuce, tomato, oil & vinegar, & oregano-basil PROVOLONE & AVOCADO cucumber, lettuce, tomato & mayo (sprouts* optional)

J.J.B.L.T.

BACON lettuce, tomato & mayo

530/1060

Added calories for 8”/16”

630/1260

DRINKS & SIDES

730/1450

22oz SOFT DRINK 0-320 cal

SODA 30oz SOFT DRINK 0-440 cal

POP

650/1290

DASANI® BOTTLED WATER 0 cal

BACON, SMOKED HAM & CHEESE sliced pickle, mayo & Dijon (Jimmy’s version of the famous Cuban)

720/1450 Ingredients:

SLIM SLIM SLIM

DIENTS. #25124 1017

L ING RE ICIA

TIF

AR NO D.

L ING RE ICIA

TIF NIM

*MI

SR E

SER

VED

*MI

NIM

REGULAR 300 cal BBQ 290 cal JALAPEÑO 290 cal SALT & VINEGAR 290 cal THINNY CHIPS® 260 cal

$1.25

TRIPLE CHOCOLATE CHUNK 410 cal OATMEAL RAISIN 370 cal

$1.65

75 CENTS

PERFECT FOR KIDS! NO FREEBIES.

8-INCH $4.00 H 16-INCH $7.75

VED

$1.65 $1.85 $1.50

JUMBO KOSHER DILL PICKLE 20 cal $1.25

730/1470

PLAIN SLIMS® & CHEESE 1 HAM 4 TURKEY 580/1160 cal 460/910 cal ROAST BEEF 2 480/960 cal 5 ITALIAN 670/1340 cal TUNA SALAD CHEESE 3 640/1280 cal 6 630/1260 cal

SER

HAM & BACON lettuce, tomato & mayo

TURKEY & BACON lettuce, tomato & mayo

730/1450

SOR

CHI

CHI LL

TUNA SALAD, PROVOLONE cucumber, lettuce & tomato (sprouts* optional)

890/1780

DIENTS. #25127 1017

POTATOES, PEANUT OIL, SALT.

ROAST BEEF & TURKEY lettuce, tomato & mayo

New

TURKEY, PROVOLONE & AVOCADO cucumber, lettuce, tomato & mayo (sprouts* optional)

ROAST BEEF lettuce, tomato & mayo

SLICED PICKLES 0/0 cal ONION 5/15 cal JIMMY PEPPERS® 0/5 cal CUCUMBER 0/0 cal SPROUTS* 0/5 cal TOMATO 10/15 cal LETTUCE 5/15 cal

HAM & PROVOLONE lettuce, tomato & mayo ®

tomato & easy mayo (GUTTED) Boom. Good as it gets! ®

1 # BIG JOHN 2 # TOTALLY TUNA 3 # TURKEY TOM 4 # VITO 5 # THE VEGGIE 6

8-INCH $5.75 H 16-INCH $11.25 cal 650/1300 # THE PEPE®

New

ORIGINALS

SAUCES & HERBS

JIMMY MUSTARD® 10/20 cal GREY POUPON® 5/10 cal YELLOW MUSTARD 5 cal ea. MAYO 160/330 cal OIL & VINEGAR 40/80 cal OREGANO-BASIL 0/0 cal

GARGANTUAN

8-INCH $8.95 H 16-INCH $17.75 cal THE J.J. GARGANTUAN® 1120/2240 SALAMI, CAPICOLA, TURKEY, ROAST BEEF, HAM & PROVOLONE onion, lettuce, tomato, mayo, oil & vinegar,

PER SANDWICH

MAX DELIVERY CHARGE 3 BUCKS Delivery charges are not distributed to employees as tips.

TRAVERSE CITY 1217 E FRONT ST

231.929.2999

TRAVERSE CITY 1294 W SOUTH AIRPORT RD

231.935.9355

& oregano-basil 2,000 CALORIES A DAY IS USED FOR GENERAL NUTRITION ADVICE, BUT CALORIE NEEDS VARY. ADDITIONAL NUTRITION INFORMATION AVAILABLE UPON REQUEST.

*Warning: The Department of Health advises that eating raw or under-cooked meat, poultry, seafood, shellfish, eggs, or sprouts poses a health risk to everyone, but especially to the elderly, children, pregnant women, and persons with weakened immune systems. The consumption of such raw or under-cooked food items may result in an increased risk of foodborne illness. For further information, contact your physician or local Public Health Department. †All-Natural: No artificial ingredients. Minimally processed (except caramel color on roast beef). See www.jimmyjohns.com for details. Trademarks, logos, and service marks displayed are trademarks of Jimmy John’s or of third parties. ©2019 Jimmy John’s Franchisor SPV, LLC. All Rights Reserved. We reserve the right to make any menu or pricing changes.