ISO/IEC 17025:2017 General requirements for the competence of testing and calibration laboratories
CLAUSES 1
Scope
2
Normative references
3
Terms and definitions
4
General requirements 4.1 4.2
Impartiality Confidentiality
5
Structural requirements
6
Resource requirements 6.1 6.2 6.3 6.4 6.5 6.6
7
General Personnel Facilities and environmental conditions Equipment Metrological traceability Externally provided products and services
Process requirements 7.1 7.2
Review of requests, tenders and contracts Selection, verification and validation of methods 7.2.1 7.2.2
Selection and verification of methods Validation of methods
7.3 7.4 7.5 7.6 7.7 7.8
Sampling Handling of test or calibration items Technical records Evaluation of measurement uncertainty Ensuring the validity of results Reporting of results 7.8.1 7.8.2 7.8.3 7.8.4 7.8.5 7.8.6 7.8.7 7.8.8
7.9 7.10 7.11 8
General Common requirements for reports (test, calibration or sampling) Specific requirements for test reports Specific requirements for calibration certificates Reporting sampling – specific requirements Reporting statements of conformity Reporting opinions and interpretations Amendments to reports
Complaints Non conforming work Control of data and information management
Management system requirements 8.1
Options 8.1.1 General 8.1.2 Option A 8.1.3 Option B
8.2 8.3 8.4 8.5 8.6 8.7 8.8 8.9
Management system documentation (Option A) Control of management system documents (Option A) Control of records (Option A) Actions to address risks and opportunities (Option A) Improvement (Option A) Corrective actions (Option A) Internal audits (Option A) Management reviews (Option A)
Annex A (informative) Metrological traceability Annex B (informative) Management system options