25 OCTOBER 2016 ISSUE 48
10 SHORT BREAK
19
Zagreb
INTERVIEW WITH SIMON PRESS
14 HELSINKI AIRPORT EXPANSION BEGINS
06 Cruising 08 MICE 20 Travel Talk
MARKET UPDATE
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TRAVEL TRADE PUBLICATIONS
ENGLAND: RECORD SPENDING ON DOMESTIC DAYS OUT
MANAGING EDITOR Mary Kammitsi mary@traveltradeweekly.travel ASSISTANT EDITOR Rita Kasziba JOURNALIST Ellen Petty CONTRIBUTORS Ana Mladenovic Dominique Christou SALES & SALES SUPPORT Maria Demetriadou Magda Christou Raluca Apostolescu DESIGN & LAYOUT Elena Stylianou WEB & BUSINESS DEVELOPMENT MANAGER Savvas Kammitsis DIRECTORS Andreas Constantinides Mary Kammitsi HEADQUARTERS T.T.W. Travel Trade Weekly LTD P.O. Box 25255, Nicosia 1308 Cyprus Tel: +357 22 021607, Fax: +357 22 103670 WEBSITE www.traveltradeeurope.travel EMAILS info@traveltradeweekly.travel sales@traveltradeweekly.travel editorial@traveltradeweekly.travel
In August, Brits spent GBP5.5 billion (EUR6.37 billion) on day trips throughout the country, the highest amount since records began in 2011, revealed VisitEngland.
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uring the same month, the number of excursions rose to 151 million, a year-on-year increase of 14 percent. Between January – August, the total volume of day tourists reached 988 million, up 14 percent, while spending jumped nine percent to GBP32.2 billion (EUR37.3 billion). In the first eight months of the year, the North East witnessed a boost of 34 percent in day visitors, the largest improvement in the whole country. In terms of expenditure, London earned the most from daily outings, at GBP7.3 billion (EUR8.45 billion).
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CHALLENGING MONTH FOR HOTEL SECTOR
WORLDWIDE REPRESENTATIVES Representative for North, South & Central America, and the Caribbean: Neil Strickland GlobeTM Tel: +19542969515 neil@globetm.com Representative for Indian subcontinent: Faredoon Kuka RMA Media Tel: +912229253735 kuka@rmamedia.com Representative for UK & Ireland and Scandinavia: David Simpson Simpson Media Tel: +447900885456 david@simpson-media.com
EXCHANGE RATES
as of
24.10.2016
COUNTRY
CURRENCY
1EUR=
US (USD)
Dollar
1.08
UK (GBP)
Pound
0.88
Switzerland (CHF) Franc
1.08
Japan (JPY)
113.12
2
Yen
European hoteliers reported mostly negative results for August as occupancy fell 1.5 percentage points to 75.8 percent and average daily rate (ADR) stood at EUR115.94, leading to a 1.5 percent drop in RevPAR to EUR87.88.
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n the other hand, demand in Russia remained high with occupancy rising 6.7 percent to 70.6 percent and ADR showing a double-digit growth, resulting in a 24.3 percent surge in RevPAR. In fact, the absolute occupancy level proved to be the highest in the country since September 2011, mostly driven by a boost in domestic travel. Likewise, Malta witnessed improvements in each of the three metrics with RevPAR soaring to the highest level for any month on record in the destination. Despite a slight drop in occupancy, a rise in ADR helped Barcelona achieve a 9.4 percent increase in RevPAR, Milan and Istanbul, however, both experienced notable declines in figures.
25 OCTOBER 2016
NEWS
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EUR220 Million Beachfront Project in Cyprus Construction works have officially begun at Ayia Napa Marina in Cyprus.
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Ayia Napa Marina
he EUR220 million mixed-use residential and commercial project on the southern shores of the Mediterranean island is scheduled to be completed in 2021 and will boast 190 deluxe apartments in two twisting towers, 29 luxury villas, a 300-berth full-service marina and boatyard as well as a selection of retail, waterfront dining and premium lifestyle amenities for residents and visitors alike. The project is the result of a partnership between Cypriot entrepreneur Gerasimos Caramondanis and Egyptian investor Naguib Sawiris, with the latter one stating that the destination will herald a new era in modern beachfront living. “We will exceed the expectations of our residents and our guests and not only transform the Cyprus skyline but change the way you think about Cyprus,” added Sawiris.
Tourism Ireland and Stena Line to Lure Brits
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Ireland
n partnership with Stena Line, Tourism Ireland launched a month-long campaign in a bid to encourage more British tourists to drive to the island. The promotion is expected to reach more than 20 million potential visitors by highlighting some of the country’s best destinations through advertisements on websites, radio stations and in newspapers. Commenting on the premise of the campaign, Julie Wakley, deputy head of Britain, Tourism Ireland, said, “We know that people who bring their car here on holidays tend to stay longer, spend more and are more likely to visit more than one region.” The initiative aims to bolster late-season travel from Great Britain, which between January – July saw a year-on-year rise of 16 percent.
25 OCTOBER 2016
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NEWS
Armenia Welcomes UNWTO Session
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Ukrainian Outbound Segment Booming
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erevan played host to the 38th plenary session of the World Tourism Organization (UNWTO)’s affiliate members, in October. The programme featured debates on key issues shaping the organisation’s 2017 action plan, including the future of tourism, cultural and city segments as well as the international year of sustainable tourism for development initiative. During the meeting, affiliate members discussed their role, goals, new projects, challenges and expectations in the context of public-private collaboration and global tourism. “Armenia is one of many examples of great potential in tourism; it holds extraordinary natural assets and unique cultural diversity and traditions, and this immense potential has started to translate into strong tourism results,” commented Taleb Rifai, secretary general, UNWTO.
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krainian tourists have been ranked among the top travellers to some of Europe’s key destinations. According to statistics released by the Turkish government, in the first half of this year Ukraine was listed sixth in terms of the number of arrivals with nearly 500,000 Ukrainians travelling to the country, representing the largest increase over 2015. Given the recent surge in demand, Ukraine is set to offset the reduction in the volume of Russian tourists. Likewise, by country of origin, Ukraine proved to be the sixth largest segment for Israel, partly due to the country’s recent endeavours to boost the number of visitors, with a special focus on attracting tourists to Eliat.
Northern Ireland Welcomes Industry Professionals
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Fermanagh
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ourism Ireland invited 10 leading British coach and group tour operators to Northern Ireland to experience for themselves the high standard and variety of the country’s tourism offering and to take part in two networking events with local tourism providers in Belfast. Guests also travelled to Fermanagh to visit some of the many tourist attractions in the area. Vanessa Markey, head of Great Britain, Tourism Ireland, said, “We are rolling out our busy autumn campaign […], targeting millions of potential holiday-makers around Great Britain for city and rural breaks between now and the end of the year, highlighting the many festivals taking place and what makes a holiday here unique and truly memorable.”
25 OCTOBER 2016
NEWS CRUISING
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Celebrity Solstice Receives Makeover Guests onboard Celebrity Solstice will soon enjoy even more exciting amenities as the ship undergoes an USD8.5 million (EUR7.6 million) upgrade.
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Celebrity Solstice
ew features will include Celebrity Cruises’ A Taste of Film experience under the stars, authentic Japanese cuisine at Sushi on Five and a reimagined Photo Gallery, among other exciting additions. “When discussions began about what we could do to further enhance the already stunning Solsticised ship, we could not think of a better way to further delight guests than to offer the multi-sensory A Taste of Film experience, Sushi on Five, the savvy new Art Gallery, and all of the other glimmering finishes. We are offering a truly distinct experience,” said Lisa Lutoff-Perlo, president, Celebrity Cruises. The ship entered dry dock in Singapore on October 22 and is scheduled to re-emerge on October 31.
Cooking Workshops Onboard
The Fjords Awarded Ship of the Year
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nvironmentally friendly and uniquely designed, Vision of The Fjords won the Ship of the Year 2016 title at global shipping exhibition, SMM, in Hamburg. The 399-passenger vessel boasts electric motors which ensure silent, emission-free operation and it has a specially designed hull to minimise wake which reduces impact erosions on Nærøyfjord’s vulnerable shoreline. The ship, owned and operated by The Fjords, was conceived with Norway’s mountainous landscape in mind, mimicking it with a contemporary zigzag design. Speaking of the recognition, Rolf Sandvik, CEO, The Fjords, commented, “We are incredibly proud of the accolade, but prouder still of what this vessel means for the environment [and] the tourism experience in this awe-inspiring area […].”
Vision of The Fjords
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olland America Line has turned its culinary offering up a notch with the introduction of dynamic shipboard cooking shows produced in partnership with America’s Test Kitchen. The cruise line’s Culinary Arts Center has been transformed to replicate the set where the popular television programme is recorded. The planned 45-minute demo courses feature a mix of video content, live instruction, taste tests and recipe samples. Also planned are 90-minute workshops that focus on teaching a specific skill set. The initiative was first rolled out aboard ms Westerdam in mid-October for the ship’s Mexico season. Starting November 13, ms Nieuw Amsterdam will also welcome the programme for her Caribbean season, while from June 2017 onwards, the offering will be available across the entire fleet.
25 OCTOBER 2016
NEWS MICE
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CEE Aviation Conference Held in Budapest
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Belarus
Belarus: Tourbusiness Highlights Inbound and Domestic Tourism
entral and Eastern European (CEE) air travel stakeholders attended CCE Aviation Conference 2016 in mid-October in Hungary to discuss industry updates, current technologies and future trends in the sector. Held at Continental Hotel Budapest, the event saw the analysis of airline and airport development strategies in the CEE region, which is experiencing rapid growth as a result of more disposable income. Lectures and sessions from organisations such as Travelport, European Commission and International Air Transport Association were presented to attendees, covering a number of topics, including regional airport challenges, the digital revolution, market opportunities and a new aviation strategy for Europe. Additionally, the forum also served as a platform for networking opportunities to foster business relations and share best practice.
Tallinn Hosts Emerging Markets Forum
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s Mikhail Portnoi, deputy sports and tourism minister, Belarus, explained, the schedule included a roundtable discussion on the country and the development prospects of MICE tourism as well as new products, destinations and sites. Representatives from 14 countries attended, including, for the first time, Greek, Egyptian and Vietnamese delegates. The forum was organised in a collaboration between BelExpo and Belarusian Sports and Tourism Ministry at the end of September.
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Hilton Tallinn Park Hotel
The 23rd edition of Belarus’ international tourism fair, Tourbusiness, has shifted its focus from outbound to inbound and domestic tourism.
eld for the first time in the Baltics, Meetings & Incentives Forums’ Emerging Markets 2016 event took place at Hilton Tallinn Park Hotel, which opened in
June. Organised in partnership with Tallinn City Tourist Office & Convention Bureau, the two-day programme served as a platform for meeting planners, event agencies, corporate companies, associations as well as independent organisations to network and collaborate. Attendees had the chance to participate in 25 one-to-one meetings as well as in cocktail receptions and gala dinners.
25 OCTOBER 2016
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NEWS ACCOMMODATION
Marriott International Acquires Starwood Marriott International’s attainment of Starwood Hotels & Resorts Worldwide has been completed, merging a portfolio of 30 brands and creating what is hailed as the world’s largest hotel company.
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ombining Starwood’s brands with ours better enables Marriott to reach our goal of having the right brand in the right place to serve our loyal guests and welcome new ones,” explained Arne Sorenson, CEO, Marriott International. “We can now provide a better range of choices for our guests, more opportunities for our associates, and greater financial benefits for our owners, franchisees and shareholders.” One-time transaction costs for the merger are expected to total approximately USD140 million and Marriott International remains confident the company can achieve USD250 million in annual cost synergies. Additionally, members of the brands’ loyalty reward schemes will benefit from the unification, with the matching of member status and the ability to transfer points between the programmes.
Steigenberger Opens Istanbul Airport Hotel
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teigenberger Hotels has unveiled its second hotel in Turkey. Conveniently located near Istanbul Atatürk Airport, Steigenberger Airport Hotel Istanbul boasts 209 guest rooms, a health and beauty spa, gym, Turkish bath, steam room, sauna, Jacuzzi and an indoor swimming pool. For conferences or meetings, the hotel offers an 860m2 grand ballroom and three additional meeting venues. Guests can also choose from a variety of food and beverage outlets serving Turkish as well as international cuisines.
Royal Savoy Lausanne Returns
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otel Royal Savoy Lausanne has been unveiled following an extensive remodelling project aimed at reinstating the property‘s historical aesthetic charm. The opening marks the second launch under The Bürgenstock Selection, a portfolio of establishments which fall under the Murwab Hotel Group, a standalone branch of Katara Hospitality. The transformation came in line with the Qatar-based organisation’s mission to preserve the heritage of prestigious iconic hotels around the world. The Swiss address boasts 196 rooms and suites, Michelin-star dining, event spaces and a Sky Terrace offering guests panoramic views of Lausanne.
25 OCTOBER APRIL 2016 2016
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SHORT BREAK ZAGREB
GATHERING
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ELLEN PETTY WRITES
Momentum “T IN RECENT YEARS, ZAGREB HAS CONSISTENTLY BEEN RISING UP THE RANKS AS ONE OF EUROPE’S TOP MICE DESTINATIONS. WITH INCREASING FLIGHTS AND A NEW AIRPORT TERMINAL CURRENTLY UNDER CONSTRUCTION, THE CROATIAN CAPITAL IS LOOKING TO REMAIN FIRMLY PLACED ON THE CONTINENT’S MICE MAP.
ZAGREB IN BRIEF Country: Croatia Currency: Croatian Kuna (HRK) Language: Croatian Population: 779,145 Calling Code: +385 1 Time Zone: GMT +2:00
he MICE sector is one of the most important segments in the tourism industry in Zagreb,” enthused Kristian Sustar, board member, HUP-Zagreb Hotel Group, reporting a 30 percent surge in MICE demand at the company’s properties for the first six months of the year. “The increase is definitely linked to a few citywide events, however, most of the growth is directly related to the international conferences held at our hotels,” explained Sustar. Whilst describing the sector’s constant expansion in recent years, Mâra VîtolsHrgetiã, director, Forum Zagreb, noted a year-on-year rise of 15 percent in events in the first half of the year, attributing the success to the continuous hard work of Zagreb Tourism Board. Speaking of the importance of conference travellers for city centre properties, Sustar said, “The consumption per guest is much higher compared to a leisure group. The rise of MICE events has positively affected Zagreb’s tourism; there are many more professional congress organisers present with different approaches and the number of various services and tourism offerings are booming – not only for MICE events and guests but for all travellers visiting Zagreb.” EXHIBITING CONVENIENCE “Croatia becoming a member of the European Union (EU) was most certainly a trigger that placed Zagreb on the international MICE map,” observed Sustar, providing an explanation for the sector’s growth following the EU decision in 2013. Zlatan Muftic, director, Zagreb Convention Bureau, highlighted that the compactness of the capital makes it an ideal destination for events, offering convenience as well as excellent value for money for organisers and delegates. Throwing the spotlight on the city’s enhanced accessibility, Tanja Pilipovic, commercial and marketing, Zagreb International Airport Franjo Tuđman, also underscored safety as a key contributor to the Croation hotspot’s appeal. While these practicalities are advantageous, it is the hospitality of locals and the knowledge of industry experts that repeat-
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25 OCTOBER 2016
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SHORT BREAK ZAGREB
edly dras event organisers to the city, explained Pilipovic. “MICE tourism in Zagreb continually gathers top professionals within the tourism sector [...],” she confirmed. This view was corroborated by Sustar who said, “Every property [managed by HUP-Zagreb Hotel Group] is proud of their professional and experienced MICE team that are here to take care of every detail and make sure everything is perfectly executed.” The underlying themes of ease and convenience are underpinned by Zagreb Convention Bureau’s website which suggests major convention facilities and service providers in the city. However, it is not these factors alone which make Zagreb stand out from its competitors, but its distinct and memorable event spaces. “Special venues such as museums, theatres, archives or historic halls are working in synergy [and] are becoming more important as part of the overall Zagreb MICE tourism segment offer,” enthused Pilipovic. While mentioning that a bigger conference centre could possibly attract even larger programmes, Sustar confirmed, “Zagreb has a number of unique venues that are great for special events, like Croatian State Archives and Croatian National Theatre in Zagreb.” WELL-CONNECTED While the city has many unexploited gems, its connectivity is undeniably at the core of the growing industry, as Muftic pinpointed. “Zagreb is a very accessible city from all major European cities as well as from overseas through international hubs. Zagreb International Airport is only 25 minutes from the city centre and major hotels,” highlighted Muftic. Sustar echoed this point, adding, “Zagreb is a new, fresh destination, still undiscovered, and yet very well connected [...].” For the first six months of the year, Yavuz Aytis, manager, route development, Zagreb International Airport Franjo Tuđman, reported a six percent increase in passenger traffic due to new routes, increased frequencies and aircraft upgauge, not just within Europe but to Middle Eastern destinations, such as Dubai, as well. As Boris Kolka, director of sales and marketing, Croatia Airlines, explained, so far this year, the country’s national carrier added four new international routes to its network while also increasing capacity on three additional itineraries, and actively promoting all segments of the sector, including MICE. As the official airline of congresses, conferences and other events, Croatia Airlines aims to make corporate travel easier, simpler and more cost-effective through the provision of discounts offered to participants and products designed for the segment, such as Star Alliance Conventions Plus and Meeting Plus, revealed Kolka. With Zagreb International Airport Franjo Tuđman’s new EUR243 million passenger terminal scheduled to open in March 2017 and the country’s links across the continent and beyond growing, as Pilipovic underscored, Zagreb’s future looks promising. 25 OCTOBER 2016
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NEWS ACCOMMODATION Sir Hotels to Add Three New Locations
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Growing Number of European Rooms in Construction
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ome 64,454 rooms in 433 projects were under development in August in Europe, marking a year-on-year jump of 19.9 percent, as data released in STR’s August 2016 Pipeline Report revealed. The UK recorded the most units in construction, with a total of 15,643 keys in 148 properties, followed by Germany with 11,006 bedrooms in 56 hotels, Turkey with 7,951 units in 52 addresses and Russia with 7,537 options in 37 developments. Additionally, during the aforementioned month, there were 150,530 guest rooms listed in the under contract category across the continent, an increase of 15.7 percent compared to August 2015.
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ir Hotels is set to open Sir Savigny in Berlin, its second property in Amsterdam, Sir Adam, followed by the Hamburg-based Sir Nikolai. Designed to ensure fluidity throughout the establishment, Sir Savigny will boast 44 opulent rooms, a library and Savigny Garden, a leafy urban retreat complete with an eclectic art and graffiti collection. The Dutch address aims to become a cultural hub for music lovers, with each of the 108 rooms featuring record players and illuminated lyrics, while also pleasing imaginative guests with a co-working space and The Deck, a creative studio space with hot tubs overlooking the city. Located on Nikolaifleet canal, the 94-room Sir Nikolai will offer a subterranean spa as well as a glass-covered courtyard.
Rome to Welcome Second Rocco Forte Hotel
At Six Joins Preferred Hotels & Resorts
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Rome
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lated to open in March 2017 after a grand-scale development, At Six in Stockholm has joined Preferred Hotels & Resorts. Located on Brunkebergstorg Square, the hotel will offer 343 rooms, including 41 suites and a 85m2 presidential suite with a private roof-top terrace. Guests will enjoy a wine bar, cocktail bar, brasserie and gym, in addition to a variety of dining outlets and meeting facilities. “Elegance with a twist is our motto, and we are creating a place that is both a retreat and a stage. Preferred Hotels & Resorts is a perfect match for us and we look forward to our partnership,” said Jennie Hahmann Håkanson, managing director, At Six.
ollowing on from the success of its established address, Hotel de Russie, Rocco Forte Hotels has unveiled plans to inaugurate its second offering in Rome. Expected to welcome its first guests in 2018, Hotel De La Villa is currently undergoing extensive renovations to transform the existing premises to a 105-room opulent property. The hotelier has partnered with Reale Group to lead the restructure and refurbishment project. The announcement follows Rocco Forte Hotels’ recent openings in Jeddah and Shanghai, as well as plans to add more European hotels to its portfolio of 10 addresses.
25 OCTOBER 2016
NEWS AIRPORTS
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Helsinki Airport Expansion Begins The construction of Helsinki Airport’s EUR300 million west wing has begun, creating an additional 2.5ha of passenger and baggage facilities.
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Stansted Records Best Month in Nine Years
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lose to 2.5 million passengers passed through London Stansted Airport in August, marking a year-onyear boost of 11.8 percent and the airfield’s busiest month in nine years. The figure brings the total number of travellers between January and August to almost 23.7 million, soaring 8.6 percent compared to the same period in 2015. Cargo volume has also risen, up 6.7 percent with a total of 249,365 tonnes. Air traffic movements were recorded at 164,411, a yearover-year increase of 6.3 percent, while in August, there was a notable growth of 9.9 percent with 15,681 total monthly movements.
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ACI Europe Backs Belgium Airport Security Review
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irports Council International (ACI) Europe has expressed its support for Belgium’s reevaluation of its airport security measures following a meeting with Jan Jambon, security and interior minister, Belgium. In recent months, the government has been examining alternative security screening methods which are considered to be more efficient and less intrusive than the country’s current approach. To assist the government’s aim to replace existing entry checks, ACI Europe offered Jambon advice on a layered method that relies on the combination of intelligence, data, communications and different detection capabilities.
Helsinki
he project aims to facilitate the hub’s growing number of transfer connections which have risen more than 75 percent in the past 10 years. The first stage of the development, a central plaza, is scheduled to open at the end of 2018 while the whole of the west wing is due to be completed in 2020. Meanwhile the south wing, another part of Finavia’s EUR900 million investment, continues to be developed ahead of its inauguration in 2017. The airfield’s extension programme will also include the enlargement of Terminal 2 to increase space for check-in, security control and baggage operations.
Edinburgh Figures Continue to Soar
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ollowing on from July’s record volumes, Edinburgh Airport welcomed 1,296,189 passengers in August, a year-on-year growth of 11.9 percent and the second busiest month in the hub’s history. The number of both international and domestic travellers rose during the period under review, up 11.4 percent and 2.1 percent, respectively. Gordon Dewar, CEO, Edinburgh Airport, attributed the growth to the increasing success of Edinburgh Festival Fringe which issued eight percent more tickets than in 2015. Dewar continued, “This summer at Edinburgh Airport we have welcomed more people into Scotland than ever before and people at home have better direct links with the rest of the world; this is great news for inbound tourism, the Scottish economy and jobs.”
25 OCTOBER 2016
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NEWS AIRPORTS
ABTA Highlights Long Airport Walks
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assengers travelling through UK hubs may face walks of up to one kilometre from check-in counters to their gate, which prove to be challenging for some of them, according to a report released by the Association of British Travel Agents (ABTA). As part of its endeavour to support World Tourism Day’s theme of Accessible Tourism for All, ABTA has been advising tourists to notify their
tour operators or airlines at least 48 hours in advance of their departure in order to receive the required assistance. Many passengers ask for help upon arrival at the airport which can be problematic and cause delays. As Nikki White, director of destinations and sustainability, ABTA, said, “The travel industry is committed to making holidays and other travel arrangements accessible for everyone.”
Paris-Charles de Gaulle Lounge Receives Makeover
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edium-haul passengers can now enjoy a new contemporary lounge following refurbishments at Paris-Charles de Gaulle’s terminal 2F. Upgraded catering options with an improved buffet service and redecorated bathrooms await travellers, while a new range of furniture is expected in 2017. Additionally, customer services have been also overhauled, meaning that upon arrival passengers have the option of interactive kiosks or a reception desk staffed by Air France employees equipped with digital tablets. Later this year, terminal 2F1’s lounge will also be renovated in anticipation of the construction of a larger single facility at the site.
25 OCTOBER 2016
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NEWS AIR
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Air China Beijing – Warsaw Schedule Takes Off Air China has celebrated the inaugural flight on its Beijing – Warsaw Chopin Airport route by carrying 193 passengers to Poland.
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Aeroflot to Link Moscow and Gatwick
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atwick Airport is to welcome Aeroflot’s brandnew daily service from Moscow. Starting November 15, the introduction of the new itinerary will join over 20 new long-haul services from the UK hub this year. “Moscow is a fantastic new addition to Gatwick’s route network joining an impressive lineup of new destinations from Gatwick, including China, Peru, Canada, Costa Rica, Nigeria, South Africa and the US,” commented Guy Stephenson, chief commercial office, Gatwick Airport. “We are delighted to be providing this new daily connection to Russia for both our business and leisure passengers […].”
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easyJet Adds Gran Canaria to Network
Warsaw
he new itinerary operates four times a week on Mondays, Wednesdays, Fridays and Saturdays using an Airbus 330-200. The launch comes in line with the Chinese government’s One Belt and Road initiative, with Poland being identified as one of the Asian country’s most significant doors to Europe. Mariusz Szpikowski, director, Warsaw Chopin Airport, described the introduction of the direct service between the capitals as a great event not only for the airport but for Poland as well.
ATM Evaluation in Europe and US
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asyJet has started its new flights from Bristol Airport to Las Palmas in Gran Canaria, offering up to two frequencies per week. As Ali Gayward, commercial manager, UK, easyJet, noted, the new destination offers something for everyone from enduring beaches to the sand dunes in Maspalomas, shopping in Las Palmas and night time entertainment in Playa del Ingles. The two-weekly services will be available throughout the autumn and winter season.
Gran Canaria
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UROCONTROL, Federal Aviation Administration and the European Union (EU) have comparatively analysed air traffic management (ATM) operational performance in Europe and the US, the fifth report in a series of comparisons following a memorandum of cooperation. The investigation found that air navigation service provision is more fragmented in Europe, with a total of 78 facilities compared to 46 in the US. Although its airspace is 10 percent smaller, the US controlled 57 percent more flights. Between 2008 and 2015, air traffic in the US and Europe decreased 9.9 percent and 3.3 percent, respectively. The comprehensive assessment also considered a wide range of data, including punctuality, an industry indicator of quality, which in 2015, revealed similar performances in both regions.
25 OCTOBER 2016
NEWS AIR
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Blue Air Continues Expansion
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lue Air has revealed plans to further grow its network for the next summer season. Starting April 09, 2017, the Romanian airline will offer three weekly services from the Cypriot coastal town of Larnaca to Avram Iancu International Airport Cluj. The Transylvanian addition marks the carrier’s sixth destination from its Mediterranean base, joining Bucharest, Athens, Thessaloniki, London Luton and Birmingham. From June 01, 2017 onwards, Blue Air will also operate three weekly flights between Berlin Tegel Airport and Iaşi International Airport in Romania, complementing its four existing routes from the German capital. Further improving air connectivity from its home base, June 02, 2017 will mark the inauguration of the thrice-weekly Bucharest – Copenhagen itinerary, the first Danish destination for the airline.
BA and M&S Partner for Short-haul Menu
Wizz Air Launches Two Bulgarian Routes
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Sofia
ritish Airways (BA) and Marks & Spencer (M&S) have collaborated to offer short-haul economy passengers a selection of M&S customer favourites, replacing the airline’s current complimentary snack range. The new menu, which will change every quarter, is set to be introduced in January 2017 on journeys from Heathrow Airport and Gatwick Airport, followed by other London hubs in summer 2017. The partnership follows extensive research into improving short-haul services, with customer feedback underlining the need to further enhance the existing catering options.
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ontinuing its expansion in Bulgaria, Wizz Air revealed plans to introduce two new services from Sofia, including a domestic route to Varna and a twice-weekly flight to Catania. Both routes will commence on March 26, 2017, with the connection to Varna due to run daily and the itinerary to Sicily to operate on Wednesdays and Sundays. The airline is anticipating the arrival of its seventh aircraft, an Airbus A321 to its Sofia base which will represent a 42 percent year-on-year growth in seat capacity. Additionally, the carrier is investing USD98 million (EUR87 million) into its Bulgarian location, which in turn is expected to contribute to the national economy and support more than 1,000 jobs in associated industries.
25 OCTOBER 2016
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RENDEZVOUS
Q & A with
TRAVEL TRADE EUROPE: What can exhibitors and attendees expect from this year’s WTM? What is new at the show?
SIMON PRESS SENIOR DIRECTOR, WORLD TRAVEL MARKET LONDON
WORLD TRAVEL MARKET (WTM) LONDON HAS LONG ESTABLISHED ITSELF AS ONE OF THE WORLD’S LEADING TRAVEL TRADE EVENTS. HERE SIMON PRESS, SENIOR DIRECTOR, WTM LONDON, TALKS ABOUT THIS YEAR’S INSTALLMENT.
TRAVEL TRADE EUROPE: What makes WTM a must-attend show? SIMON PRESS: WTM London is the leading global event for the travel industry. The new-look three-day format provides a unique opportunity for the whole global travel trade to meet, network, negotiate and conduct business under one roof. All sectors of the travel industry are represented, including tourist boards, airlines, cruise lines, hotels, luxury travel, responsible tourism and travel technology. WTM Means Business. WTM London 2015 saw almost 50,000 participants, including 9,100 buyers conducting business worth more than GBP2.5 billion (EUR2.78 billion) with almost 5,000 exhibitors from 182 countries and regions. 25 OCTOBER 2016
SIMON PRESS: WTM London 2016 is poised to be the most successful yet. The new-look three-day format has been universally well-received by all participant groups, and delegates will be able to conduct even more business than 2015’s record GBP2.5 billion (EUR2.78 billion) and save on the ancillary cost with WTM London being one day shorter. Opening hours have been extended from 10:00am to 7:00pm on all three days of the event, to increase the business opportunities available. The WTM Inspire Theatre, a new 300-seater amphitheatre, will be added to the exhibition floor in the North Hall of ExCeL – London, while the WTM international press centre has been moved on to the exhibition floor for the first time in the South Hall. More than 80 conference seminars will take place throughout the three days covering all the key sectors, including aviation, hotels, sports tourism, responsible tourism, blogging, social media and travel technology Monday, November 07 will remain an exhibitor invite-only day, allowing exhibitors to conduct business meetings with key suppliers. The event will kick off with the WTM Speed Networking in the WTM Global Stage before the exhibition floor opens. A taste of ILTM at WTM returns for the fifth year on Monday and Tuesday. Tuesday, November 08 is the new day for World Responsible Tourism Day, keeping sustainability at the heart of the event. Wednesday, November 09 is the new day for the World Tourism Organization and World Travel Market Ministers’ Summit, which is this year celebrating its 10th edition. WTM London 2016 will conclude with the WTM Festivals, which will see a number of exhibitors hosting parties showcasing their culture, music and cuisine. TRAVEL TRADE EUROPE: How are modern market trends shaping WTM’s setting and schedule? SIMON PRESS: The digital world is so fast-paced. Blink and you miss a new trend, feature or tool. Ever since blogging was added to the event programme at WTM London in 2011, our sessions have been incredibly well-attended.
WTM London
This year’s sessions focus on key elements that make successful digital and social media campaigns, drawing on a variety of case studies, with insight from some of the best digital influencers, bloggers and marketers. And of course, it would not be social media if we did not get the audience involved, so there will be plenty of time for views and questions from the floor at the end of the sessions. The first blogging session, Mobile and Live Social Media, on Monday will look at the impact of the major players in the live social media arena and experts will discuss the merits of Snapchat, Facebook, Periscope and YouTube […]. YouTube and the Continuing Rise of Video looks at how bloggers and brands can jump start their own video channel and how brands and marketers can effectively work with YouTubers and video creators. […] Wednesday, November 09 is the day that 100 of the world’s leading bloggers meet exhibitors and their public relations representatives to discuss ways to increase media exposure. TRAVEL TRADE EUROPE: What advice would you give to exhibitors and visitors looking to make the most of their time at the upcoming WTM London 2016? SIMON PRESS: Exhibiting at WTM London provides organisations with a unique opportunity to meet, network, negotiate and conduct business with more than 50,000 international travel professionals, from over 38 sectors of the travel industry. We give our exhibitors the opportunity to start booking meetings [...] through our portal. Exhibitors are able to receive direct enquiries from others companies and from visitors and [have] the ability to arrange meetings.
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“Tourism is booming in Austria. Our tourism establishments recently achieved a new annual record with about 135 million room nights. The tourism sector employs around 280,000 people, with two thirds working for hotels and restaurants. Overall, tourism is a major pillar for our economy, securing growth and employment within the country.”
CEO, TUI GROUP
FIRST DEPUTY ECONOMY MINISTER, ARMENIA
FRIEDRICH JOUSSEN
Tourism is booming in Austria
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GAGERIN MELKONYAN
ECONOMY MINISTER, AUSTRIA
REINHOLD MITTERLEHNER
TRAVEL TALK
[Delivering growth] demonstrates the strength of our integrated business model “Winter 2016/17 is trading in line with our expectations, with further growth driven by long-haul. [...] We are therefore confident of delivering between 12 – 13 percent growth in underlying [earnings before interest, taxes, and amortisation]. This demonstrates the strength of our integrated business model and the success of our content centric strategy, as well as the continued delivery of our merger synergies.”
The key to a peaceful future are […] intercultural exchanges
“It [was] an honour to host the 38th Affiliate Members Plenary Session [of the World Tourism Organization] and to welcome all participants to Armenia. Armenia boasts an incredibly rich history and varied traditions and it is with great pride that we share them with visitors. The key to a peaceful future are these kinds of intercultural exchanges and dialogue, promoting understanding and friendship as well as public and private partnerships.”
TRAVEL TALK IS YOUR SPACE – this is a casual forum for travel industry professionals to discuss current issues and share stories. We want to hear from you, so send your comments, questions, frustrations and observations to editorial@traveltradeweekly.travel
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PHILIPPE BIJAOUI 25 OCTOBER 2016
WHO’S MOVED
ROBERTO MARTINOLI has been selected as the new CEO of Silversea Cruises. Martinoli has been a board member of the company since 2013. Over the years, he has amassed a wealth of experience in the cruise and shipping industry and he has a proven track-record of developing companies and achieving results. By building on his expertise in the sector, Martinoli is expected to play an instrumental role in driving Silversea Cruises to consistently deliver the highest levels of luxury, service and business performance. Martinoli will be based in the ultra-luxury cruise line’s headquarters in Monaco.
PATRICK NOHILLY
ROBERTO MARTINOLI
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PATRICK NOHILLY continues as co-president and chief financial officer of Messe Frankfurt North America, the US subsidiary of the Messe Frankfurt Group. Between 1999 and 2015, Nohilly was employed at multinational media and event group, UBM, where he held a variety of management positions which encompassed finance and administration, mergers and acquisitions as well as media operations, with his most recent role being senior vice president of central operations and finance in New York. In his new post, Nohilly will spearhead the subsidiary’s business with his responsibilities mainly focussing on finance and administration.
PHILIPPE BIJAOUI has begun his new role as chief development officer for Europe, Middle East, Eurasia and Africa at Wyndham Hotel Group. In this position, he will head the rapid expansion across the region, introduce additional brands to established markets and build upon the company’s presence in the 73 countries. Bijaoui has been employed in the hotel, real estate and development industry for more than 20 years, having held a number of senior development roles with The Rezidor Hotel Group, Club Méditerranée as well as HVS Global Hospitality Services. In his most recent post as vice president of development in Europe for InterContinental Hotels Group, he defined and implemented a successful regional development strategy for the company.
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TRAVEL CHANNELS
ACI REVEALS REDUCTION IN AIRPORT CO2 EMISSIONS
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5,500 ATTENDEES AT GATWICKSPONSORED PUSH/RUN Parallel London push/run
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atwick Airport partnered with Parallel London to sponsor what was hailed as the world’s first fully inclusive push/run. More than 5,500 people attended the family festival that celebrated diversity and accessibility. Over 3,000 individuals of all ages and abilities took part in races of 10km, five kilometres, one kilometre or 100m. As Alison Addy, head of community engagement, Gatwick Airport, said, “Our ambition is to become one of the world’s most accessible airports by making air travel accessible and manageable for those with reduced mobility and hidden disabilities so it was great to be a part of such an exciting event.” One of the airfield’s initiatives is a hidden disability lanyard for passengers who may require additional support when travelling.
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irport Council International (ACI) has reviewed its Airport Carbon Accreditation programme, finding that during the 12month period ending in June, certified hubs collectively reduced carbon dioxide (CO2) emissions by 206,090 tonnes. Now in its seventh year, the initiative recognises airfields at four stages of carbon management, namely mapping, reduction, optimisation and neutrality. Commenting on the scheme’s success, Angela Gittens, director general, ACI World, said, “The momentum keeps building. […] We now have 170 airports in the programme and over 36 percent of global air passenger traffic – well over two billion passengers – now travel through airports certified at one of the four levels of the programme.”
BA CELEBRATES BRITISH ARTISTS
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ritish Airways (BA) commissioned sculptor Alex Chinneck to create a piece of art to feature on the front cover of First, the airline’s in-flight magazine for premium travellers. Sandcastle is a life-size sandcastle made of concrete and then industrially chromed in silver, adding a layer of luxury to a playful object. First class passengers will also be able to view the artwork in Concorde Room at Heathrow Airport’s Terminal 5 over a period of four months. The design edition of the quarterly publication will showcase British artists to celebrate expertise and creativity.
A VISITSCOTLAND TAPS INTO ANCESTRAL TOURISM
head of Scotland’s Year of History, Heritage and Archaeology 2017, VisitScotland has revamped its Ancestral Welcome Scheme, a project initially launched in 2006 in partnership with Scottish Ancestral Tourism Group. Ancestral tourism is a key market in the country, representing an estimated 213,000 visits per annum and contributing approximately GBP101 million (EUR114 million) to the national economy. Those travelling for genealogy purposes tend to stay longer and spend significantly more than the average guest. The initiative invites frontline tourism businesses and genealogy services to access a toolkit of knowledge to assist travellers in unearthing their Scottish roots. More than 150 local organisations have already signed up.
Scotland
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the
PHOTO ALBUM
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British Airways welcomed nearly 40 Help for Heroes wounded, injured and sick service personnel and veterans on board its full motion flight simulators
Heathrow Airport has been recognised with two titles at this year’s Frontier awards
Take a Shot! Share with us the latest images of your activities and let your colleagues know what you have been up to.
Courthouse Hotel London was offering triple chocolate spa treatments in celebration of Chocolate Week
Send your photos to editorial@traveltradeweekly.travel Because a picture is worth a thousand words...
Bristol Airport surprised the 10,000th passenger taking off with WOW air
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A lost teddy bear at Hotel Avalon in Gothenburg became an Internat sensation
Two British Airways pilots have pedalled to a Guiness World Record title after successfully cycling nonstop across seven countries in just 24 hours
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NEWS & EVENTS EVENTS
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Visitors Discover Erzgebirge’s Local Crafts
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REISEN & CARAVAN
ermany’s Erzgebirge region showcased its traditional products on the 17th Skilled Trades Day in mid-October. Approximately 130 demonstration workshops, small producers and family-run businesses opened their doors to the public. Visitors had the opportunity to learn from craftspeople such as blacksmiths, dressmakers, potters as well as wood carvers. Tourists also had the chance to join in certain activities, including a lace-making session. The mountains are not only famed for their cultural customs and identity, but are also known for their natural beauty which can be appreciated through walks in Erzgebirge park.
Erfurt, Germany October 28 – 31 www.reisen-caravan.de More than 270 exhibitors from all over the globe will present some 50 destinations.
SWISS INTERNATIONAL HOLIDAY EXHIBITION
Riga to Host Latvian Light Festival
Lugano, Switzerland October 30 – November 1 www.iviaggiatori.org In 2015, the show attracted over 20,000 visitors and 250 exhibitors.
London, UK November 03 – 05 www.luxurytravelfair.com An essential showcase for individual and tailor-made escapes with a collection of high-end holidays.
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Staro Rīga
LUXURY TRAVEL FAIR
atvia’s annual light festival, Staro Rīga, will be organised under the theme The Light Dawned, inspired by Jazeps Vitols’ song, The Castle of Light, and representing victory over darkness and the nation’s fight for independence and freedom. Held each November, local and international artists join together to light up facades of buildings, bridges as well as parks and squares, with special surprises in store. The event was established in 2008 with the intention of bringing light to the country’s darkest and most humid month. The event coincides with the anniversary of the creation of the state of Latvia, which will also be celebrated in the capital.
WORLD TRAVEL MARKET London, UK November 07 – 09 www.wtmlondon.com A leading global event to meet industry professionals and conduct business deals.
Most Successful EUROPEANMOBILITYWEEK to Date
Monte Carlo, Monaco October 19 – 22 www.hotelglobal.com Hotel purchasing, operations and technical directors and interior and architectural designers will meet in an exclusive resultsoriented business setting.
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EUROPEANMOBILITYWEEK
HOTEC EUROPE
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his year’s EUROPEANMOBILITYWEEK has delivered the best results in the campaign’s history with 2,424 cities from 51 countries taking part in the initiative which was held under the theme of Smart and sustainable mobility – an investment for Europe. Many cities across the continent organised a car-free day, while others showcased the benefits of choosing sustainable means of transport. Several participating destinations also introduced permanent measures to encourage a shift to low-carbon travel options. Cities that completed all three of these are eligible to apply for the EUROPEANMOBILITYWEEK Award, while the fifth Sustainable Urban Mobility Plan (SUMP) accolades will recognise local or regional government attempts to integrate urban freight with SUMPs.
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