Travel Trade Luxury, July 2016, Issue 5 by Travel Trade Publications

JULY 2016 ISSUE 05

AFRICA / INDIAN OCEAN

MAURITIUS INSPIRATION FROM WITHIN

SINGAPORE EXPERIENCE GREATNESS

USA FAVOURING ESSENCE OVER CONVENIENCE

TRAVEL TRADE LUXURY

CONTENT

TRAVEL TRADE PUBLICATIONS

MANAGING EDITOR Mary Kammitsi mary@traveltradeweekly.travel

With an ever-growing demand for higher standards and exclusive experiences, luxury tourism continues to take centre stage in the overall industry. Shifting from mere appearance, the concept of luxury travel entails guests being able to fuel their needs in their entirety, constituting an appreciation of the finer things in life, be it physical, emotional or intellectual. As more and more travellers discover that opulence can be found in all corners of the world, the desire to take the plunge and explore the enchanting world of opulent travel intensifies. Join us this glistening summer month, as we trek through luxurious paths and discover exhilarating opulent experiences across the Mauritius, Singapore and the US.

Pauline Shahabian Journalist

ASSISTANT EDITORS Rita Kasziba Maria Kazeli

JOURNALIST Pauline Shahabian CONTRIBUTOR Ana Mladenovic PRESS Maria Demetriadou

DESIGN & LAYOUT Elena Stylianou

WEB & BUSINESS DEVELOPMENT MANAGER Savvas Kammitsis DIRECTORS Andreas Constantinides Mary Kammitsi

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AFRICA^& INDIAN OCCEAN

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Picture: MAURITIUS

ASIA PACIFIC

EUROPE

Discover: SINGAPORE

AMERICAS Experience: US

Pick

OF THE MONTH

BORA BORA

WEBSITE www.traveltradeluxury.travel

WORLDWIDE REPRESENTATIVES

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INTERVIEW AT YOUR SERVICE

Bora Bora, a 30km2 island in the western part of the Society Islands of French Polynesia, has long been hailed as an enchanting tropical haven. A famous tourist destination dotted with luxury resorts and coconut trees, Bora Bora boasts picturesque white sandy beaches that give way to neon-lit turquoise waters with unending days of exploration. An island where overwater bungalows are the norm for most resorts, one wonders what other luxuries does the destination have in store?

Representative for North, South & Central America, and the Caribbean: Neil Strickland GlobeTM Tel: +19542969515 neil@globetm.com Representative for Indian subcontinent: Faredoon Kuka RMA Media Tel: +912229253735 kuka@rmamedia.com Representative for UK & Ireland and Scandinavia: David Simpson Simpson Media Tel: +447900885456 Email: david@simpson-media.com

JULY 2016

ACCOMMODATION AFRICA / INDIAN OCEAN TRAVEL TRADE LUXURY

ANDILANA BEACH RESORT MADAGASCAR OFFERS 208 ROOMS IN THREE DIFFERENT CATEGORIES

AFRICA & INDIAN OCEAN

MARCH 2016

TRAVEL TRADE LUXURY AFRICA & INDIAN OCEAN ACCOMMODATION

Kenya Welcomes Deluxe Tented Camp

uxury safari camp and lodge operator Elewana Collection launched a new tented camp on the site of the former Loisaba Lodge. Located on a 183m2 escarpment, Loisaba Tented Camp comprises six ensuite tents and three family combinations, each consisting of two ensuite tents with adjoining walkway. Besides the units, the bar and restaurant also allow guests to absorb the landscape and besides game viewing, visitors can also enjoy two infinity pools and a plethora of activities, such as lion tracking and local village excursions. Loisaba is hailed as the single largest conservation investment in East Africa in 2014/15.

Four Seasons Safari Lodge Serengeti Ups Offering

mmersed in the natural beauty of the Serengeti National Park, Four Seasons Safari Lodge Serengeti in Tanzania has introduced a new tailored experience, The Villas at Four Seasons. Comprising a total of five freestanding pool villas, personalisation is at the core of these new offerings. The units boast various amenities, including a private barbeque dinner on the pool terrace, butler service and two complimentary spa treatments for every booking. For those staying at the presidential villa, a private chef is also on hand to prepare meals at any time.

Loisaba Tented Camp

Four Seasons Safari Lodge Serengeti

Anantara Boosts Aqua Adventure in the Maldives

nantara Hotels, Resorts & Spas opened the door to new encounters with a pioneering aquatic experience in the Maldives. Available to guests at Anantara Dhigu Maldives Resort, Anantara Veli Maldives Resort and Naladhu Maldives, Aquafanatics is hailed as the first Professional Association of Diving Instructors-certified freediving centre in the nation. The less explored activity of free diving is entwined with the cultural heritage of the islands. In addition, the centre provides a multitude of water sports from scuba diving, surfing and deep-sea fishing to sailing, which connect visitors from all three properties to the glistening lure of the Indian Ocean.

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TRAVEL TRADE LUXURY AFRICA & INDIAN OCEAN PICTURE: MAURITIUS

INSPIRATION FROM WITHIN Mauritius proves that luxury tourism can draw inspiration from the most natural sources, as the destination relies heavily on its traditions and customs to deliver culturally-induced luxury holidays.

PAULINE SHAHABIAN WRITES

n accordance with research by the World Travel & Tourism Council, the overall sector’s total contribution to Mauritius’ GDP was MUR104.5 billion (USD2.96 billion) in 2015, and this is forecast to rise 2.5 percent by year-end, and further surge 4.9 percent per annum until 2026.

As a destination hailed as a tropical paradise, many elements make Mauritius a natural choice for holiday-makers. The country has long been synonymous with extravagant travel, which is almost unanimously agreed upon by tourism stakeholders. “I believe luxury tourism is very important to Mauritius. The island enjoys a high number of repeat visitors and this is largely due to the level of service offered and the genuine care and warmth of the local people,” stated Marc-

Olivier Raffray, general manager, Four Seasons Resort Mauritius at Anahita. “Established markets, such as Western Europe, continue to seek out the destination for a luxury escape and with new flight routes increasing access across Asia, Mauritius and its renowned level of luxury hospitality are able to continue to attract travellers in search of a tropical, luxury vacation.” Indeed, although the resort closed for a 12-week period to introduce its new collection of sanctuary pool villas and an extended presidential suite in 2015, Four Seasons Resort Mauritius at Anahita continued to record strong bookings for the year, with enquiries heightened following the re-opening. As Christine Dupont, chief sales and marketing officer, Veranda Leisure & Hospitality, owning company of Heritage Resorts and Veranda Resorts, noted,

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PICTURE: MAURITIUS AFRICA & INDIAN OCEAN TRAVEL TRADE LUXURY

hotels in Mauritius have a very high reputation within the luxury segment, as it is not only a matter of opulent properties, but also the location.

and marketing manager, Angsana Balaclava, Mauritius. CULTURE ALL AROUND

“At Heritage Resorts, in the unspoilt and preserved south of Mauritius, our guests always point out the fact that they really enjoy this unique sense of space, as our hotels are located within a unique 2,500ha domain, set between sea and mountains,” Dupont elaborated. “Luxury tourism should remain a key focus for Mauritius and its strategy. This [segment] is how the tourism industry has started and how the Mauritius hospitality and service has become renowned,” declared Stephanie Barry, sales

As a destination with a unique ethnic diversity, it should come as no surprise that local tourism stakeholders have taken strides to weave Mauritian culture in their offerings. According to Charles De Foucault, general manager, One&Only Le Saint Géran, Mauritius, European, Indian, Chinese and African traditions converge together to make up the colourful, vibrant culture of Mauritius, which is replete with some of the most fascinating and year-old customs. “Each aspect of the Mauritian culture – its cuisine, religion, festivals, language and literature – is a living proof of the myriad [of] influences,” he added. “Mauritius’ culture and traditions in itself is the key to luxury tourism,” declared Richard Robert, managing director, Mautourco. “Visitors are looking for unique experiences during their stay, and moments that they can never have anywhere else.” The destination management company, which points at the European markets as the main source of business, combines value-added culture through interactions with locals, culinary experiences with indigenous families as well as off-the-beaten-track adventure routes, in an effort to entice clients to opt for an unforgettable holiday. In agreement, Guido Farina, general manager, Shanti Maurice, commented, “Culture is the soul of the country.” Farina further elaborated that in Mauritius, culture is something that locals pride themselves on, while Shanti Maurice always makes sure that the guests’ experience is of value, exploration and discovery. “We understand that when people travel, they seek culture, cuisine and connection with the locals,” he added. “In any destination, it is important to always consider how to incorporate the local culture in the atmosphere and experience of a hotel, yet when you have a destination as rich in culture as Mauritius, this is perhaps even more important,” explained Raffray. On this front, several hospitality providers in the destination have taken great strides to keep the local culture pulsing within their establishments. As Axelle Mazery, group press and public relations manager, LUX* Resorts & Hotels, mentioned, virtually all staff at the company’s resorts on the island are Mauritian, hence, the local culture is engraved in everything they do. “We showcase our Mauritian hospitality and savoir faire in all our customer journey’s touch points during their stay [...],” Mazery explained. The 52-suite Angsana Balaclava, Mauritius is inspired by local design, with natural pools and cosy thatched stone buildings. The main areas feature arched roofs, natural stone floors, lava stone walls and teak wood furniture decorated with rattan style woven leather. Elsewhere, Veranda Leisure & Hospitality’s Veranda Resorts-branded hotels boast the concept of Deep into Mauritius, which entails custom-made experiences that enable guests to discover the local Mauritian culture ranging from food and music to flavours and colours. 

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TRAVEL TRADE LUXURY AFRICA& INDIAN OCEAN TRANSPORTATION

Emirates Introduces Lounge in Cape Town

E The new lounge

mirates’ premium and loyal customers can enjoy great levels of comfort, hospitality and convenience following the opening of the airline’s two-level premium lounge at Cape Town International Airport. With a capacity to accommodate 123 passengers, the USD2.89 million facility is accessible to all Emirates first class and business class customers, as well as to Skywards Platinum and Gold members travelling from the South African hub to Dubai. Designed with a focus on comfort and quality, the new lounge – coupled with chauffeur drive service in Cape Town, dedicated check-in counters, as well as Emirates’ onboard service – aims to offer premium customers a seamless, comfortable and enjoyable journey.

Crystal Yacht Cruises Unveils Maasai Culture

Crystal Esprit

ith over 10 sailings scheduled in the Seychelles aboard Crystal Esprit in 2017, Crystal Yacht Cruises is offering passengers the opportunity to extend their vacations with an immersive safari adventure. Through the company’s Extended Land Programs – multinight excursions that take travellers deeper into a destination – the vessel’s 2017 voyages now also feature a post-cruise four-day trip through East Africa. The safari will provide guests with an in-depth experience amidst the culture and wildlife in Kenya’s Maasai Mara National Reserve, where they will be brought close to the habitats of wild animals. In addition, an optional hot air balloon tour will also be available as well as a personal visit to the Maasai village.

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PARESA RESORT PHUKET, ON KAMALA'S MILLIONAIRE'S MILE, IS PERCHED ON THE SEASIDE SLOPES, AMID TROPICAL FORESTS, OVER AZURE BLUE WATERS AND BOASTS A PICTURESQUE PANORAMA OF THE ANDAMAN SEA

ASIA PACIFIC

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ASIA PACIFIC

ACCOMMODATION

Four Seasons Adds Posh Jakarta Address

Four Seasons Hotel Jakarta

rominently located in a 20-storey tower in the heart of the Indonesian cityâ&#x20AC;&#x2122;s Capital Place development, Four Seasons Hotel Jakarta has opened its doors. Exuding relaxed glamour, the property boasts 125 neo-classical suites, and guests also benefit from access to the dining outlets of the connecting retail podium linking the building to the 52-floor office tower of Capital Place. Set in the international commerce, entertainment and financial district, the integrated business project heralds a new era of luxury with a range of highend facilities and services.

SLH Extends Asia Pacific Reach

mall Luxury Hotels of the World (SLH) welcomed a host of new boutique properties to its ever-growing collection. Dedicated to a philosophy of holistic wellness, the 104-villa Naman Retreat, Da Nang City, Vietnam offers three- to 14-day detox journeys focussed on purifying the mind and body. A complimentary bottle of wine awaits guests on every day of their stay at Mahana Villa, Upper Moutere, New Zealand, where staff ensure that travellers are cared for to an impeccable standard. Lastly, the 17-suite Elite Spring Villas, in Anxi, China, is all about authentic local experiences, as guests can gain insight into centuries-old traditions, from tea ceremonies to ancient beliefs surrounding incense burning.

Naman Retreat

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Mandapa, a Ritz-Carlton Reserve Connects with Nature

N Mandapa, a Ritz-Carlton Reserve

Six Senses Fiji to Open in 2017

estled in the heart of Ubud, where ancient stone carvings, scenic plantations and rich cultural traditions await exploration, the recently-opened Mandapa, a Ritz-Carlton Reserve in Indonesia invites young experience collectors to go on a learning adventure with its new immersive programme, Mini Explorers at Mandapa Camp. Tailored for children or the entire family the iniative offers guests the opportunity to get familiar with new skills, make new friends and take part in a wide range of creative activities, all under expert supervision. The expansive camp includes an organic garden, an enlightening kids’ hut as well as an educational farm where youngsters can take care of the resort’s animals.

Descenting into Paradise at Four Seasons Bali

ix Senses Hotels Resorts Spas is bringing its signature services to Fiji with Six Senses Fiji scheduled to launch in late

2017. Located on a private 650m sandy beach on Malolo Island, the property will feature 24 pool villas and 66 residential units. Guests will enjoy the menu of a restaurant and a bar plus a wine cellar. Other additions will include a gym, club house, kids’ club and a Six Senses Spa offering a layered approach to wellness, build on an intuitive mix of science and human awareness. Sustainability lies at the forefront of this Six Senses project and will be reflected within the resort through active management of energy, water, waste, biodiversity, purchasing and chemical usage.

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Four Seasons Resort Bali at Sayan

ailed as a masterpiece of aerial sculpture and a giant rice bowl, the architecture of Four Seasons Resort Bali at Sayan is world-renowned. With its immersive design and riverside location, the property offers a complete escape into the wilderness where guests can escape their daily routine in private pool villas. To further expand its unique experiences, the resort recently launched a new on-site Rice Bowl Architecture Journey which begins at the point of arrival with travellers crossing a wooden bridge suspended high above the valley. Guides share the story behind the design while another bridge leads to the other side of the river. The offer also includes special rice and spice spa treatments and farmer’s lunch.

TRAVEL TRADE LUXURY

ASIA PACIFIC

DISCOVER: SINGAPORE

EXPERIENCE GREATNESS As a small yet densely populated island country, Singapore is making waves in the luxury tourism segment, opting for opulent experiential elements as the driving force for its industry efforts.

PAULINE SHAHABIAN WRITES

ccording to Singapore Tourism Board data, the country welcomed some 15.23 million international visitors in 2015, registering a 0.9 percent year-on-year surge. The destination also witnessed a healthy start to this year, as it recorded almost 4.15 million arrivals in the first quarter, up 13.8 percent over the same period in 2015.

“Singapore Tourism Board is constantly developing innovative avenues and marketing channels, coming up with projects and exciting attractions to help luxury hotel chains in Singapore keep at their best,” enthused Usha Brockmann, director of communications, Mandarin Oriental Singapore, who went on to highlight the destination’s luxury shopping experiences, rich heritage as well as the diverse fine dining scene as the key elements that lure tourists to the

city-state time and time again. As Stephane Fabregoul, managing director, W Singapore – Sentosa Cove, noted, luxury travel has entered a new phase where travellers place more importance on meaningful and unique travel experiences. “This is great for W Singapore since we are a hospitality brand that allows guests to fuel their lust for life through our insider access to what is new and next in fashion, music, design and now, fuel,” enthused Fabregoul. Chiming in, Giovanni Viterale, general manager, The Fullerton Heritage, further elaborated that, as a key player in the regional luxury tourism market, Singapore

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DISCOVER: SINGAPORE

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Shangri-La’s Rasa Sentosa Resort & Spa, Singapore. “This can be seen with the recent entry of luxury competitors and luxury acquisitions in the hospitality market. Despite this being a niche market, there will always be demand.” On the other hand, Corina Teo, director of marketing communications, Peninsula Excelsior Hotel, was quick to point out that it is challenging to define what determines true luxury, as each guest has a different level of expectation in all aspects. “Guest experience is a combination of hardware and software; while hardware is easy to change – as we often do with relentless refurbishment programmes – delivering impeccable service is challenging due to high staff turnover. Singapore needs passionate staff in the service industry to be able to deliver quality luxury experiences,” Teo further explained. EXPERIENCE ABOVE ALL Singapore’s hospitality stakeholders ensure that guests receive a full taste of everything that is on offer at the destination. According to Yong, Shangri-La’s Rasa Sentosa Resort & Spa seeks to offer a dynamically personalised experience for each guest, from facilities to services and amenities, including the Silver Shell Café which caters to diners of all ages and tastes. Hailed as Singapore’s only beachfront resort, the establishment offers travellers a creative mix of high-end accommodation and unique recreational features, such as water sports. Meanwhile, in a bid to fulfil every guest’s expectations, W Singapore – Sentosa Cove prides itself on its Whatever/Whenever service which entails that whatever holiday-makers want, they shall have. “W Singapore is a one-stop luxury lifestyle destination where guests escape to, and where iconic design and contemporary luxury set the stage for exclusive and extraordinary experiences,” highlighted Fabregoul. Travellers do not have to wait until they enter Singapore in order to indulge in luxury, as the process starts in the air. “Singapore Airlines hopes to deliver true luxury aviation experiences to passengers through constantly enhancing the three main pillars of our brand promise; service excellence, product leadership and network connectivity,” stated Erwin Widjaja, general manager, Gulf, Singapore Airlines. has prompted the notion of its industry businesses to raise the bar in an effort to provide visitors with exceptional and value-added memories. “[...] The wheel of innovation is constantly turning to cater to the rapidly evolving needs of this customer segment, for whom the ultimate definition of luxury travel is the luxury of time for experiential travels,” he posited. In agreement, Javeed Ahmed, sales and marketing manager, Reollo Travel, commented, “[...] Consumer demands have raised the stakes for innovative ideas that delight users and provide a truly distinctive travel experience.” The company, which prepares its itineraries according to clients’ requirements, enjoyed a seven percent year-on-year increase in business in 2015, registering Russia and CIS, the Middle East, Mali and Eastern Europe as its main feeder markets. “Luxury is here to stay,” declared Jennifer Yong, director of sales and marketing,

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Indeed, Singapore’s flag carrier, which has recorded year-on-year increases in passenger numbers over the past few years, has taken strides to elevate its offering to opulent-seeking customers. Among its many initiatives and investments has been the progressive refreshing of its SilverKris Lounges all over the world, in order to ensure that passengers have a cushy start to their journey. “What has been essential to Singapore Airlines’ growth and success over the years is a commitment to placing the customer first in our efforts to deliver unsurpassed service levels, as well as a culture of product and service innovation,” he added. In his concluding remarks, Viterale noted, “Apart from its unique multicultural offerings and experiences, what makes Singapore ideal for authentic luxury experiences is the fact that there is seamless connectivity by a strong global network of flights and of late, cruises, to the city’s array of world-class hospitality, retail, dining, arts and entertainment establishments.” 

TRAVEL TRADE LUXURY

TRANSPORTATION

ASIA PACIFIC

Historic Train Service to Continue Running

reat Southern Rail’s The Overland train will continue to operate following the Victorian Government’s decision to provide a AUD10.3 million (USD7.8 million) funding commitment over the next three years. With the historic train line also receiving guarantees from the South Australian Government in 2015, Chris Tallent, CEO, Great Southern Rail, said that these commitments offer great assurance to the almost 30,000 people who travel on The Overland on an annual basis. The service, which debuted as Intercolonial Express in October 1887, operates two return itineraries per week between Melbourne and Adelaide.

BBJ in Demand in China

Airbus Corporate Jet: Larger and More Modern

esigned for VVIP charter, Airbus’ ACJ319 was on display at the Asian Business Aviation Conference & Exhibition in Shanghai, allowing a closer look to Chinese customers who prefer more spacious jets. The aircraft, which is available at Comlux The Aviation Group, is certified to transport 19 passengers and features conference, dining and lounge areas at the front, plus two separate rooms at the rear. Currently around 20 Airbus corporate jets fly in China.

DFS Expands across HKIA

oeing Business Jets (BBJ) continue to gain popularity in the Chinese market with 21 in-service airplanes and three BBJ MAXs currently on order. The company will deliver a BBJ 2 to China this year, followed by another plane of the same kind in 2017. As David Longridge, president, BBJ, explained, every BBJ is customised to the owner’s individual requirements. “We work closely with our customers in China to figure out how best to support them, whether that be delivering a green airplane, managing the interior completion process or delivering a completed turnkey product,” added Longridge. Boeing Business Jet

Hong Kong International Airport

FS Group has launched two new stores spanning over 539m2 of retail space at Hong Kong International Airport (HKIA)’s new Midfield Concourse. The additions offer travellers an assortment from across the company’s five pillars of luxury, integrating general merchandise with categories like fashion, beauty and fragrances as well as wines and spirits. In addition to DFS Group’s Midfield Concourse stores, which are designed to cater to as many as 10 million passengers, the luxury travel retailer currently holds the duty-free concessions for perfume and cosmetics, duty-free liquor and tobacco as well as airside general merchandise at the Asian airfield.

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FAIRMONT SAN FRANCISCO PRESENTS AN AWE-INSPIRING PICTURE OF THE HISTORIC CITY ALONGSIDE THE GRANDEUR OF ALUXURY HOTEL ATOP NOB HILL

AMERICAS

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AMERICAS

ACCOMMODATION

Four Seasons Lanai Unveils Adventure Centre

ith contrasting landscapes across 360km2, the secluded island of Lanai in Hawaii offers visitors unique options for adventure. The new Island Adventure Center at Four Seasons Resort Lanai provides a home base for guests and day visitors to enjoy a range of activities. Adventure-seekers can ride on horseback through wooded upland trails, explore heritage sites on a UTV tour and discover untouched Hawaii on the one-of-a-kind island. Sleek trailers nestled within the forests and plains offer a welcome respite, with comfort stations, toiletries and refreshment.

Island Adventure Center at Four Seasons Resort Lanai

Advanced Offerings at The Peninsula Chicago

elebrating its 15th anniversary, The Peninsula Chicago unveiled the final result of a year-long comprehensive guestroom redesign that sets a new standard for luxury accommodations. The reimagined units introduce the brand’s advanced in-room technology to the US, along with three new service initiatives, namely a 24-hour check-in for web bookings, a mobile concierge service and keys to the city – 15 programmes offering special access to Chicago’s best destinations and experiences. Encompassing 331 units, the project showcases the hotelier’s evolution of luxury design and is expected to enhance every guest’s stay with ease, elegance and the ultimate in personalisation.

Trump Vancouver Poised for Successful Launch

Trump International Hotel and Tower Vancouver

A The Peninsula Chicago

head of its upcoming opening later this year, Trump International Hotel and Tower Vancouver celebrated both record-breaking residential sales as well as a triumphant employee recruitment campaign. As Donald Trump Jr, executive vice president, The Trump Organization, said, the project will embody the urban environment and hospitality of the Canadian city and deliver an extraordinary luxury hospitality experience. Scheduled to launch in late summer, the 63-storey development – the second tallest in Vancouver – will feature the destination’s first pool bar nightclub, a spa, the latest incarnation of a Michelinstarred restaurant as well as an exclusive champagne bar.

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ACCOMMODATION

The Ritz-Carlton Unlocks US Cultures

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Bedside Reading at Montage Properties

Montage Beverly Hills

he Ritz-Carlton Hotel Company has embraced the diversity of the regional cultures across the US and curated experiences that enliven the localised guest feeling. The hotelier highlights the notable surroundings of several of its properties, including those in New York, Miami, New Orleans, Tucson, San Francisco and Maui. “As a company, we aspire to inspire life’s most meaningful journeys and that can happen at our hotels, but more importantly, it happens throughout a destination,” noted Ed French, chief sales and marketing officer, The Ritz-Carlton Hotel Company.

M The Ritz-Carlton, New Orleans

ontage Hotels & Resorts teamed up with bestselling author and the company’s own literary ambassador, Brad Meltzer to inspire readers through a bedside reading programme. Guests staying at any of the hotelier’s five establishments can now enhance their experience by having Meltzer’s literary works delivered to their room, including the writer’s latest book, The House of Secrets. Through Montage Hotels & Resorts’ Paintbox initiative, families travelling with children receive a special arrival gift of either a book from Meltzer or a stuffed animal.

The Peninsula New York Elevates Sleeping Experience

he Peninsula New York’s spa has introduced its latest signature treatment, the Peninsula Sleep Ceremony by ESPA, as part of its global Peninsula Wellness programme. Specially crafted for the hotelier, the offering aims to meet the wellbeing needs of globetrotting travellers and stressed out locals alike, by aiding disruptive sleep patterns and alleviating restless nights, ultimately improving relaxation. The 120-minute treatment is performed in a tranquil, candlelit surrounding which starts with a quiet, tailored breathing and meditative technique to release physical and emotional anxiety and restore energy, and also encompasses a hot stone massage, a facial cleanse as well as a scalp massage.

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The Peninsula New York

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EXPERIENCE: US

FAVOURING ESSENCE OVER CONVENIENCE With rising smartphone penetration rates across the globe, analysts are warning that online and mobile bookings are pushing aside traditional travel agents. But is this also the case with the most demanding top-tier segment? According to the US luxury travel connoisseurs – the answer is ‘no’.

ANA MLADENOVIC WRITES

“A

s we move deeper into the year, it is clear that the rapid adoption of online and mobile bookings is here to stay. Consumers continue to migrate away from antiquated forms of technology and are moving permanently into the digital sphere in all aspects of their lives, including travel,” confirmed John Hach, senior industry analyst, TravelClick. This pervasive trend is, without a doubt, pushing the agents aside as travellers feel empowered by new possibilities – quick and easy booking, a myriad of choices and total control over their travel experience. Yet, lack of knowledge on products and destinations and the often excessive and contradicting information shared online can cause unpleasant surprises along the way and unnecessary complications – things unacceptable to the most discerning of voyagers.

Thus, a question arises: do top-spenders trust online portals enough to forego experienced travel advisors? Delving into one of the world’s most advanced and dynamic luxury markets – the US – it is clear that as far as luxury travel is concerned, high-end agents and travel connoisseurs are here to stay. While it is expected that they are most helpful to the traveller, the value they continue to bring to hoteliers and destinations may come as a surprise. First and foremost, they have the power to steer their clients towards destinations they feel best fit their aspirations, as recognised by Dolly Chewning, international sales and marketing manager, South Carolina Tourism. “The luxury travel agents are key to promote our destination from the front-line

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EXPERIENCE: US

to the end consumer and influence where the consumer ultimately chooses to holiday,” she said. Secondly, luxury travel advisors tend to work with guests that expect full experiences, and are, thus, crucial in communicating these to service providers. “A travel advisor can assist us in setting up a memorable experience by providing all of [the guests’] preferences and helping us set up to exceed expectations,” explained Katie Ladomerszky, senior leisure sales manager, The Cosmopolitan of Las Vegas. The intricate knowledge agents have on their clients – their habits, preferences and other key information, was also appreciated by Lauren Norwood, leisure account director, The St. Regis Aspen Resort, who explained that this is then relayed to their hotel contact who can act on these requests and in many cases provide anticipatory service that goes above and beyond the clients’ expectations.

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Erin Jette, travel industry sales manager, Four Seasons Resort Scottsdale at Troon North, even went so far as to reveal that more than 30 percent of the property’s non-group business is driven by travel agents. In light of this, it comes as no surprise that industry stakeholders offer a variety of alluring incentives to their industry partners, from training and education to favourable rates, complimentary services and exciting opportunities to experience destinations and products on offer. “NYC & Company offers a Trade Pass programme that is available only to travel agents and other tourism professionals who sell New York City travel products,” revealed Makiko Matsuda Healy, senior vice president, global tourism development, NYC & Company. “In addition, our NYC Travel Training Academy educates agents about New York City’s five boroughs, so they can effectively create personalised, authentic experiences for luxury travellers,” added Healy.

Savvy agents will ensure that they not only know their clientele, but also the service providers – a point raised by Robin Flanz, director, global sales office,

Four Seasons Hotels & Resorts also have a preferred partner programme, dedicated to a select group of travel agencies that cater to affluent clientele.

North America, Langham Hospitality Group. “Very simply, they know […] how to get the most out of service providers like luxury hotels by putting the hotels alert and to the test prior to VVIP arrivals. They ensure that things go smoothly – and if they do not, they make certain those issues are resolved quickly, often before the customer even notices,” he said.

As to what the future holds for agents, industry experts across the US are optimistic, with some even believing their relevance will increase alongside the need for meaningful experiences – a trend that is already evident.

Flanz then raised yet another issue which is crucial for service providers operating in the competitive and unforgiving top-tier market – endorsement.

“More guests are beginning to rely on travel advisors because they want to work with someone ‘live’ that can create a personalised journey,” Ladomerszky believes. “By working with an advisor, a guest can rely on someone that has expansive knowledge about a product and many times has first-hand experiences,” she said.

“Travel agents sell what they trust and that creates an endorsement for a brand, especially when they recommend your property and services to repeat customers. They are crucial in turning what can and has become a commodity in the luxury segment into an experience,” he elucidated.

Flanz also believes travel agents will not go away – unless they fail to evolve – saying, “They will be in demand if they engage in whatever channels of communication their customers wish to use.”

In terms of the actual value agents generate, Norwood shared her property’s experience, saying “Luxury travel agents […] represent a significant portion of our annual sales and we remain close partners to grow our relationships.”

Norwood touched exactly upon this, stating, “As the world becomes more accessible, travel agents will continue to thrive as experiential travel continues to grow.” 

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BITS OF BLISS

AMERICAS

Lindblad ExpeditionsNational Geographic Invites Guests to Cuba

PrivateFly Enters Miami

rivate jet charter service, PrivateFly opened a dedicated office in Miami, hailed as a key step in the European company’s ambitious growth plans in the US, following strong sales over the past two years. As Adam Twidell, CEO, PrivateFly, noted, the business is on a steep upward curve as it witnessed a notable 75 percent increase of Miami flights in the first quarter of this year. Hence, the US destination was specifically chosen to target the growing private jet audience in the area – a crucial connection point for the Caribbean, Mexico and South America.

Cuba

indblad Expeditions-National Geographic announced Cuba by Land and Sea: Cultural Heritage and Natural Wonders, a 10-night peopleto-people programme that combines extraordinary visits capturing the country’s vibrant cultures and political history, with natural history and pristine marine habitats. The first exploration is scheduled to depart on December 07, with 16 consecutive itineraries through to March 2017. The well-curated programme begins with a three-night stay at Hotel Nacional de Cuba, a Havana waterfront landmark, followed by a seven-night voyage that will combine cultural exchanges with natural history as it explores the destination’s southern coast aboard the 44-passenger Panorama ll.

Miami

Pullman Rail Goes to Balloon Fiesta

P Balloon Fiesta

ullman Rail Journeys assembled a one-of-a-kind package for those wishing to experience the largest balloon festival in the world this autumn. The exclusive round-trip, that will depart Chicago on September 29 and return on October 03, will invite passengers to travel in restored vintage cars, experience outstanding hotels, meals, tourism and transfers, and, nevertheless benefit from VIP access to the International Balloon Fiesta in Albuquerque, besides enjoying special amenities and perks.

JULY 2016

A PLACE TO TREAT ONE'S SELF TO LUXURIOUS ACCOMMODATIONS AND INTUITIVE SERVICE IS FOUR SEASONS HOTEL RIYADH AT KINGDOM CENTRE

MIDDLE EAST

TRAVEL TRADE LUXURY

MIDDLE EAST

ACCOMMODATION

Luxury Dubai Projects Showcased in London

ubai-based luxury property developer Seven Tides, in partnership with appointed sales agent Asteco, presented its array of luxury developments on Palm Jumeirah at the recently-held Dubai Property Show in the UK capital. With a choice of either an upmarket second home or hotel rental managed apartment, owners at The Anantara The Palm Dubai Residences enjoy full access to the hotel’s facilities, which include a gym, a lagoon swimming pool, six dining and entertainment venues, a spa and a bouquet of services. Currently under development, the British-themed DUKES Dubai will be handed over in the fourth quarter of the year with its appeal being bolstered by the hotel’s luxury positioning and facilities.

Anantara The Palm Dubai Residences

Four Seasons Adds New Abu Dhabi Address

new landmark of warm hospitality and luxury is now open in a prime waterfront location in the UAE capital. Developed by Mubadala Real Estate & Infrastructure, the 34-storey Four Season Hotel Abu Dhabi at Al Maryah Island features 200 rooms and suites, including the 267m2 royal suite and a presidential suite, four food and beverage outlets, a spa with eight treatment rooms, two separate fitness centres – one for women and one for men – and a rooftop pool terrace. Boasting what is hailed as Abu Dhabi’s only ballrooms that open onto the water’s edge, close to 2,000m2 of event space is highlighted by the Al Maryah Ballroom for up to 530 guests.

Sereng Four Seasons Hotel Abu Dhabi at Al Maryah Island

JULY 2016

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MIDDLE EAST

ACCOMMODATION

The Roof at Four Seasons Beirut Returns

our Seasons Hotel Beirut has reopened its seasonal rooftop bar for its sixth summer season. Located on the 26th floor of the property, The Roof’s prime location is hailed as an ideal spot for sundowners and stargazing while overlooking the city’s ever-changing skyline and the Mediterranean sea. With its artsy ambience, melodic tunes, delectable menu and bespoke cocktails, the open-air lounge offers a memorable experience at a new high. Rami Sayess, general manager, Four Seasons Hotel Beirut, commented, “We all look forward to the ripe pleasures of a summer season, and to welcoming back our loyal and new customers to enjoy another Four Seasons experience.”

Beirut

Iconic Dubai Hotel Boasts Outdoor Space

dding to the property’s already impressive list of amenities, Burj Al Arab Jumeirah has unveiled an extensive new deck complete with a one-of-a-kind restaurant, two pools, beach and cabana zones. The private 10,000m2 Burj Al Arab Terrace stretches 100m out into the sea and is hailed as the most ambition project since the launch of the hotel. “As the world’s most luxurious hotel, Burj Al Arab continuously evolved and reinvents our guest experience through state-of-the-art facilities,” commented Anthony McHale, general manager, Burj Al Arab Jumeirah. The structure was created at ADMARES’s shipyard site in Finland and then shipped to Dubai in eight pieces.

Burj Al Arab Terrace

JULY 2016

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MIDDLE EAST

AIR

World-class Lounge and Spa at Abu Dhabi Airport

bu Dhabi International Airport is taking the travel experience to a new level with Etihad Airways’ new flagship first class lounge and spa at Terminal 3. Inspired by world famous hotels, private members’ clubs and fine dining establishments, the close to 1,700m2 facility boasts an ultra-exclusive lifestyle environment and features 16 zones where guests can re-energise and be entertained. An à la carte restaurant, showcase bar, fitness room, cigar lounge, Six Senses Spa, Style & Shave barbers, nail bar, TV room, secluded relaxation room, prayer room and children’s play room are all available round the clock.

Etihad Airways First Class Lounge & Spa

Etihad Melbourne Flights Reimagined

Qatar Executive Showcased in Geneva

arking the beginning of a new era of luxury travel on the Melbourne – Abu Dhabi and Melbourne – London routes, Etihad Airways has introduced its in-demand Airbus A380 aircraft on the itineraries. Passengers travelling from the Australian city to the UAE or the UK capital can now experience The Residence by Etihad service, hailed as the world’s first three-room private suite on a commercial airplane, along with a range of innovations in all cabins. As Shane O’Hare, senior vice president, marketing, Etihad Airways, noted, Australia is now the only country on the airline’s global network with daily A380 frequencies to two cities – Melbourne and Sydney.

T The Residence by Etihad

he private jet division of Qatar Airways displayed its offering at the European Business Aviation Convention & Exhibition in Geneva. Qatar Executive used the annual show, which attracts some 13,000 professionals every year, to promote its growing business aviation service portfolio ranging from core competence of air charter, to aircraft management, airliner charter, maintenance and fixed-based operation services. A strong focus was placed on promoting the company’s two Gulfstream G650ER, known as the world’s fastest ultra-long range business jet. “Qatar Executive’s new G650ER features not only the most comfortable, productive and restful cabin in the business aviation industry, our customers are also guaranteed to receive the finest charter experience available in the market,” commented Akbar Al Baker, group CEO, Qatar Airways.

JULY 2016

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MIDDLE EAST

AIR

Qatar Executive Boosts Charter Fleet

Q Qatar Executive Airbus A319

atar Airways’ private jet division, Qatar Executive added a second allpremium class Airbus A319 aircraft to its fleet, in preparation for the busy summer season. As Ramadan is a very popular time to perform Umrah in Saudi Arabia, the two 40-seat planes are expected to be well-received by large families as well as travel agents looking to charter aircraft for group bookings. In addition, the Airbus A319s can serve destinations around the globe with customised schedules, allowing for more flexibility and the option to reach remote or multiple locations in the shortest amount of time in ultimate comfort.

New Premium Etihad Lounge at Melbourne Airport

Etihad Airways’ new lounge

tihad Airways has inaugurated its new premium lounge at Melbourne Airport’s Terminal 2, offering travellers a stylish and comfortable environment before boarding their flight. At more than 800m2 with seating capacity for up to 133 guests, the new facility is the airline’s largest lounge of its kind outside Abu Dhabi. “The new premium lounge at Melbourne Airport is in a class of its own – it is the airport lounge as it is commonly known, totally reimagined,” commented Shane O’Hare, senior vice president, marketing, Etihad Airways.

JULY 2016

TRIANON PALACE VERSAILLES, A WALDORF ASTORIA HOTEL OFFERS EYE-CATCHING GOURMET DESSERTS

EUROPE

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ACCOMMODATION

EUROPE

Gritti Palace Provides Unique Riva Experience

he Gritti Palace, a Luxury Collection Hotel, Venice has teamed up with Italian luxury boat brand Riva, to offer its guests trips around the Lagoon aboard Il Doge. Global explorers looking for indigenous and one-of-a-kind experiences can take advantage of special tours brought upon by the exclusive collaboration between the two companies, as they discover the art and nature of the Venetian Lagoon on the luxurious speedboat. Different itineraries are available with varying durations in order to suit all voyagersâ&#x20AC;&#x2122; needs.

Il Doge

Grand Hotel Kronenhof Reemerges

Mandarin Oriental Milan Unveils Tribute Accommodations

andarin Oriental, Milan is now offering guests two suites inspired by Milanese design masters, Piero Fornasetti and Gio Ponti. The latest additions complete the hotel, which opened in July 2015, and each measures 100m2 boasting a living room, bedroom, master bathroom as well as a guest lavatory. The Milano Suite is dedicated to Piero Fornasetti, and is furnished with original pieces by the designer. Meanwhile, the Premier Suite is a tribute to Milanese rationalism and the minimalist style of Gio Ponti, who has inspired many artists since the 1950s. It is decorated in black walnut and boasts several striking features.

Historic Building Turns into Four Seasons Hotel

witzerlandâ&#x20AC;&#x2122;s Grand Hotel Kronenhof Pontresina has reopened just in time for the mountain spring in the Engadine. Guests can immerse themselves in a world full of vibrant colours and warming rays of sunshine, while the property boasts a variety of accommodation types, a restaurant, open mountain railways in the Engadine - St. Moritz region, a 2,000m2 spa as well as golf and tennis courts.

Grand Hotel Kronenhof Pontresina

Four Seasons Hotel London at Ten Trinity Square

heritage building in the centre of the UK capital has been transformed into Four Seasons Hotel London at Ten Trinity Square. The exclusive address houses only 100 units and 41 Four Seasons Private Residences. Guests can also enjoy the culinary creations of three dining options, including a French and an Asian restaurant, further to a luxurious spa and fitness facilities with an indoor pool, as well as a prestigious venue for business and social gatherings. Boasting a central location, the property is in close proximity to corporate headquarters in the City of London as well as famous landmarks.

JULY 2016

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EUROPE

Enhanced Services from Lufthansa Private Jet

AIR

VistaJet Opens Malta to the World

ollowing an announcement of intent in March, VistaJet has officially moved its headquarters to Malta. As Thomas Flohr, founder, VistaJet, noted, in preparation for the next phase of growth, the company decided to bring together its operations, finance and European customer services team to promote the highest levels of efficiency from the island country. VistaJet employees and worldwide clients are expected to visit the new centre each year, as the aircraft services firm stays committed to celebrating and promoting Malta as an ideal place to conduct business globally.

ufthansa Private Jet has extended its strategic alliance with NetJets, hailed as the world’s largest provider of private jet flights. The German airline’s private jet division operates more than 1,000 flights a year to over 1,000 destinations with passengers often taking advantage of these services to travel to and from the Lufthansa and Swiss International Air Lines first class intercontinental routes. Customers enjoy a high level of flexibility in terms of time with flights available at short a notice up to 10 hours before departure in Europe and up to 12 hours in North America. Passengers also benefit from access to the first-class terminal in Frankfurt and to lounges worldwide and a limousine transfer service in Frankfurt, Munich, Düsseldorf and Zurich are also part of the service, as is VIP treatment at the major North American airports.

Malta

Nice Airport Terminal 1 Boosts Retail Precinct Nice Côte d'Azur Airport

ravellers will be pleased at the lineup of new fashion stores at Nice Côte d’Azur Airport’s Terminal 1, following renovation work. Renowned brands such as Max Mara, Longchamp, Fashion Place and Riviera chic have entered the scene, offering shoppers a range of sophisticated Italian clothing, leather goods, highend pieces as well as colourful jewellery, among more.

JULY 2016

BITS OF BLISS

EUROPE

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Private Jet Tour Operator Partners with Luxury Yachting Expert

CS World Travel, the private jet tour operator specialising in highly personalised and enriching global travel experiences, has joined forces with luxury yachting operator, SEADREAM Yacht Club, to design a one-of-a-kind Sea.Sky.Safari journey. Scheduled to take place in May 2017, the 20-day tour will cover eight countries, including Spain, France, Italy, Monaco, Rwanda, Botswana, South Africa and Morocco, offering travellers the opportunity to sail the Mediterranean on a SeaDream yacht, fly aboard a custom-configured Boeing 757 private jet and explore the land on an African safari, all in one trip.

Marrakech, Morocco

New Era for Crystal Cruises

Saint Tropez Polo Club Experience with Camper & Nicholsons

rystal Cruises has taken a significant next step in its luxury hospitality and lifestyle brand portfolio expansion with the production commencement of the line’s first four new-build, all-suite river yachts. Crystal Debussy, Crystal Ravel, Crystal Mahler and Crystal Bach are slated to embark on European rivers in summer 2017, each boating sleek designs along with plush amenities and grandeur. In addition, the company unveiled the 158-passenger Crystal Mozart, the first vessel in the Crystal River Cruise fleet, which will set sail on July 13 on its maiden voyage round-trip from Vienna.

Rolls-Royce Launches Porto Cervo Studio

n the heart of a discrete enclave in Sardinia’s Porto Cervo, RollsRoyce Motor Cars invites the world’s elite to its new summer studio. Open until September, the hub encapsulates and savours the art of true luxury as a hub of society, culture and fine living. Occupying a highly contemporary space, the automotive company displays Dawn, the marque’s newest and most social Drophead Coupé ever created, while by night, a throng of activities await guests for exclusive gatherings. “Connoisseurs of true luxury are seeking an unforgettable experience in their pursuit of perfection,” said Torsten Müller-Ötvös, CEO, Rolls-Royce Motor Cars, reaffirming the company’s commitment to enrich lives.

JULY 2016

amper & Nicholsons International has once again partnered with Saint Tropez Polo Club to give clients exclusive access throughout the summer. VIP guests of the yachting company are invited to watch first-class matches played by some of the world’s premier players as well as to enjoy dinner, cocktails and entertainment hosted by their broker. “Our aim at Camper & Nicholsons is to provide outstanding services to our clients,” commented Gualtiero Giori, executive chairman, Camper & Nicholsons International. “Partnering with the Saint Tropez Polo Club offers us the opportunity to give our guests access to one of the most prestigious polo clubs in the world.”

TRAVEL TRADE LUXURY

INTERVIEW

INTERVIEW WITH

James Hewitson GENERAL MANAGER, AL BALEED RESORT SALALAH BY ANANTARA, OMAN

It is said that to experience the true Arabia, one must visit Oman. James Hewitson, general manager, Al Baleed Resort Salalah by Anantara, gives his thoughts on what sets the Sultanate apart from other Middle Eastern destinations.

Travel Trade Luxury: What makes Oman a top destination for those who appreciate the finer things in life? James Hewitson: Oman has a multitude of attractions, all of which differ hugely from other destinations in the Middle East. […] The region is probably most famous for its Khareef monsoon season, and whilst all other Arabian countries are blazing hot, Salalah experiences cool climates, rain and most importantly a sea of greenery during July and August. […] Additionally, sustainability plays a big part in Omani tourism and differentiates it from other Middle Eastern destinations. Tourism in Oman has been structured to facilitate economic diversification, preserve the country’s cultural integrity and protect the environment. The industry is being developed as a sustainable socioeconomic sector of the economy in a manner that reflects the country’s heritage and ethos of traditional hospitality. [...] High-end hospitality is yet to arrive in Salalah, however, we hope that once we open our doors this summer, we will deliver five-star indigenous inspired-hospitality in southern Oman. Travel Trade Luxury: Al Baleed Resort Salalah by Anantara offers a truly luxurious experience. What are the resort’s most outstanding features?

James Hewitson: Striking and authentic architecture will be framed by lush tropical gardens, walkways surrounded by towering palms and eye-catching water features to create an air of tranquility and serenity. The resort will comprise 136 rooms and villas, offering indulgent luxury with handcrafted furnishings and rich textures throughout to enhance the contemporary Middle Eastern ambience. Overlooking the Arabian Sea, lagoon or picturesque gardens, each room will be equipped with contemporary comforts […]. The 88 pool villas will be one of their kind in Salalah, boasting temperature-controlled swimming pools, separate living areas and villa host service, whilst the three-bedroom royal beach villa will boast commanding views of the sandy bay and lagoon and will embody luxury and opulence. Catering to a variety of palates, the resort’s three exquisite dining venues include, an all-day restaurant, speciality southeast Asian restaurant and a relaxed Mediterranean beach bar and restaurant. […] Finally, Anantara Spa will take guests on a holistic journey. Featuring five treatment rooms, a male and female salon and nail spa, separate male and female wet facilities, Razul treatment rooms and the only Hammam in Salalah, it will offer relaxing and rejuvenating treatments. For those who want to stay in peak condition, the resort will have a fully equipped gym, watersports

centre, tennis court, beach volleyball court and an array of team sports, whilst an infinity pool will be perfect for exercising or simply cooling down. A dedicated children’s and teen’s club will feature an outdoor splash area as well as a host of fun and creative activities, whilst two dedicated event spaces will cater for business meetings. Travel Trade Luxury: What are those tangible and intangible touches that can make a difference? James Hewitson: The concept of luxury itself has definitely shifted over recent years – it is no longer about being extravagant, but about delivering enriching experiences beyond our guests’ expectations. Travellers are not only looking for high standards of service and world-class facilities, they are looking for engaging experiences, interesting activities and personalised service. As part of Anantara’s indigenous and authentic ethos, Al Baleed Resort Salalah by Anantara will not only offer a unique range of activities and experiences, they will also offer Dining by Design, their personalised dining experience and Spice Spoons, a hands on cooking class that includes a visit to a local souk before teaching guests the secret behind cooking Thai and Omani cuisine. The resort will also be employing local gurus who will be able to offer an array of bespoke activities as per the guests’ requests.

JULY 2016

AT YOUR SERVICE

TRAVEL TRADE LUXURY

The Luxury Collection Inspires Exclusive Suitcase Line

Part of Starwood Hotels & Resorts Worldwide, The Luxury Collection Hotels & Resorts has introduced its first-ever collaboration with British luxury brand Globe-Trotter Luggage, for a limited edition suitcase collection. Imagined by renowned designer Sofia Sanchez de Betak, the fourpiece compilation is inspired by her recent vacation in Greece, where she experienced four destinations through the lens of The Luxury Collection’s brand’s indigenous hotels and resorts. Meredith Dichter, global brand director, The Luxury Collection Hotels & Resorts, enthused, “Our hotels and resorts define their destinations.”

Hotel-like Experience for Air France Passengers Taking comfort while in the sky to a new level, Air France introduced a new sleep suit to its La Première passengers. An elegant souvenir that travellers can take with them after the trip, the unisex lounge wear is made of high-quality and is subtly embroidered with the airline’s seahorse motif. Creating a feeling of the five-star hotel, the comfort kit also includes slippers, socks, a shoehorn and a shoebag. On board Boeing 777 aircraft, the new La Première cabin offers passengers a real designer suite with total privacy. During the flight, each guest has their own personal 24-inch touch screen, one of the largest ever offered onboard.

Rolls-Royce Unveils Luggage Collection

Luxury Travel Dominates the Industry Consumers’ desire for life experiences is spurring a growth in luxury tourism that is overshadowing the rest of the sector, according to an Amadeus report. Luxury travel, in terms of outbound flights on business or first class, saw a 4.5 percent compound annual growth rate (CAGR), versus the 4.2 percent for overall travel, between 2011 – 2015. This trend is expected to accelerate between 2015 – 2025, with luxury trips projected to develop at a 6.2 percent CAGR.

JULY 2016

Rolls-Royce Motor Cars designed a suite of luggage to complement Wraith, the most powerful vehicle in the company’s fleet. The collection, which can be commissioned to the customer’s exacting specifications, comprises two grand tourer valises, three long weekender bags and one garment carrier, meticulously designed to be housed in the luggage compartment of a RollsRoyce Wraith.

TRAVEL TRADE LUXURY

EVENTS

Luxury in Times of Change

he third edition of Arab Luxury World welcomed some 750 regional and global professionals from the premium goods and services sector. Held at The Westin Dubai Mina Seyahi, the two-day show attracted entrepreneurial businesspeople, distributors, fashion designers, manufacturers and retailers, as well as consumers and decision-makers, from across the GCC region and beyond. The collapse of old business models, disruptions from technological advances, strategic rethinks, rapid changes and the risks from an increasingly integrated global economy were all among topics discussed as the main factors behind the ‘new normal’ that is also shaping the future of the sector.

Events by Luxperience Introduces Fresh Space

W EVENTS

ith a focus on offering the latest and most inspiring products to the MICE market, Events by Luxperience will launch a new meetings area, The MICE MARKETPLACE to enhance the activity at this year’s Luxperience exhibition, to take place in Sydney between September 18 – 21. The programme will provide more flexible exhibiting options to events suppliers, as well as a more relaxed and strategic appointment agenda. “The Events by Luxperience offering provides potential meetings and event exhibitors with the opportunity to connect with leading bespoke event designers from our core international and domestic markets,” noted Eric Lewanavanua, director of sales and partner alliances, Luxperience.

ILTM AMERICAS Riviera Maya, Mexico September 26 - 29

LUXURY TRAVEL MART Kiev, Ukraine September 27

MONACO YACHT SHOW Port Hercules, Monaco September 28 – October 01

JULY 2016