OCTOBER 2016 ISSUE 08
AFRICA / INDIAN OCEAN
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MOROCCO AT THE CENTRE OF CONTINENTS
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BRAZIL PROPELLED TO NEW HEIGHTS
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FRANCE A TASTE OF LUXURY
TRAVEL TRADE LUXURY
CONTENT
TRAVEL TRADE PUBLICATIONS
MANAGING EDITOR Mary Kammitsi mary@traveltradeweekly.travel
While luxurious travel is evident in many forms, whether it is staying in an opulent hotel suite, travelling by a private jet or cruising on a superyacht, the truest form of luxury is experienced during exclusive and bespoke encounters. It is becoming more important for discerning travellers to embark on holidays that are not only hassle-free but handcrafted to meet individual needs and desires. From witnessing a natural wonder to exploring a remote, untouched location to uncovering a destination’s history with an expert guide, visitors seeking oncein-a-lifetime experiences are wanting more from their holidays than just a traditional high-end resort. Dining on local Michelin-starred cuisine and the finest wine in France, making the most of Morocco’s unique offerings or discovering how the 2016 Olympic Games in Rio has impacted indulgence in Brazil, Travel Trade Luxury showcases elite travel at its best. Ellen Petty Journalist
AFRICA^& INDIAN OCEAN
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MIDDLE EAST
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EUROPE
ASIA PACIFIC
AMERICAS Experience: BRAZIL
Pick
OF THE MONTH
CHENGDU
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Ellen Petty
CONTRIBUTORS Ana Mladenovic Dominique Christou SALES & SALES SUPPORT Maria Demetriadou Magda Christou Raluca Apostolescu DESIGN & LAYOUT Elena Stylianou
WEB & BUSINESS DEVELOPMENT MANAGER Savvas Kammitsis DIRECTORS Andreas Constantinides Mary Kammitsi
T.T.W. Travel Trade Weekly LTD P.O. Box 25255, Nicosia 1308 Cyprus Tel: +357 22 021607, Fax: +357 22 103670
Discover: MOROCCO
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JOURNALIST
HEADQUARTERS
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ASSISTANT EDITOR Rita Kasziba
Picture: FRANCE
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INTERVIEW EVENTS
As one of China’s most cosmopolitan cities, Chengdu boasts a diverse palette of offerings for foodies, fashion-lovers as well as technophiles and the recent opening of luxury hotels have just further elevated the destination’s status on the global tourism map. Home to over 4.3 million people, the capital of the rising Sichuan province, famous for its giant pandas and other endangered animals, continues to attract an increasing number of discerning travellers in search of up-and-coming locations that take them back in time while also giving a hint of what tomorrow might bring.
WEBSITE www.traveltradeluxury.travel EMAILS info@traveltradeweekly.travel sales@traveltradeweekly.travel editorial@traveltradeweekly.travel WORLDWIDE REPRESENTATIVES Representative for North, South & Central America, and the Caribbean: Neil Strickland GlobeTM Tel: +19542969515 neil@globetm.com Representative for Indian subcontinent: Faredoon Kuka RMA Media Tel: +912229253735 kuka@rmamedia.com Representative for UK & Ireland and Scandinavia: David Simpson Simpson Media Tel: +447900885456 Email: david@simpson-media.com Cover by Villa Des Orangers
OCTOBER 2016
ACCOMMODATION AFRICA / INDIAN OCEAN TRAVEL TRADE LUXURY
SOUTH AFRICA'S KINGSTON TREEHOUSE REDEFINES THE SAFARI EXPERIENCE
AFRICA & INDIAN OCEAN
MARCH 2016
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TRAVEL TRADE LUXURY AFRICA & INDIAN OCEAN ACCOMMODATION
Namibia Welcomes Chobe Water Villas
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&L Leisure Hotels & Lodges has unveiled Chobe Water Villas, a luxury riverside retreat in Namibia’s Caprivi Strip, overlooking an area with one of the highest concentrations of game in Africa. The property boasts 16 stilted suites offering 180-degree views of Kasikili Island and Botswana’s Chobe National Park, allowing guests to observe a diverse wildlife population, including elephants, lions, giraffes, hippopotamuses, crocodiles, buffaloes and a variety of antelopes. The contemporary thatched villas, which are only accessible by boat, have been designed with the destination’s culture, landscapes and biodiversity in mind, incorporating custom-made furniture and indigenous textiles. In addition to a library lounge, restaurant and bar, the lodge features an infinity pool with views of the Chobe River.
Chobe Water Villas
Luxury Residence Development Coming Up in Morocco
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bu Dhabi-based private real estate investment and development company, Eagle Hills, and Fairmont Hotels & Resorts announced the sales launch of Fairmont Residences La Marina Rabat-Salé. Scheduled for completion in 2019, the project will feature a 184-room luxury hotel with spa, pools, fitness centre, meeting spaces, an all-day dining concept and more. Fairmont Residences La Marina Rabat-Salé is part of a unique urban mixed-use development in the Moroccan capital, and will boast 79 residences, comprising one, two and three bedrooms. Residents will enjoy easy access to all amenities within the La Marina development, including retail, a bank, mosque and school.
Showcasing Fairmont Residences La Marina Rabat-Salé
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OCTOBER 2016
TRAVEL TRADE LUXURY AFRICA & INDIAN OCEAN DISCOVER: MOROCCO
AT THE CENTRE OF CONTINENTS With its shores being washed by both the Mediterranean Sea and the Atlantic Ocean, in a crossroad that combines luscious sandy beaches with tranquil Saharan landscapes, Morocco is a destination boasting unparalled capacities for luxury tourism.
MEMNON ARESTIS WRITES
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orocco has long established itself as a popular travel destination, with tourism directly contributing MAD72.3 billion (USD7.46 billion) or 8.1 percent to the national GDP in 2014, according to the World Travel & Tourism Council.
Based on Morocco’s Vision 2020, the overall size of the industry is set to double by 2020, underscoring the destination’s aim to solidify the ever-favourable economic impact of the sector by doubling arrivals. “Over the past years, the luxury hotel market has developed drastically in Marrakech which explains the important growth of hotel supply, with even more
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new projects [expected] to come this year and in 2017. The destination has definitely positioned itself within the luxury tourism [scene],” affirmed Andrea Obertello, resort manager, Four Seasons Resort Marrakech, referring to the Moroccan hospitality sector’s expansion. Indeed, various improvements and enhancements are being implemented in order to cater to the changing requirements of visitors. “With Morocco on the fast track towards development, the country is seeing an increasing number of affluent international leisure and business travellers who are looking for unparalleled experiences,” divulged Olivier Thomas, general
OCTOBER 2016
DISCOVER: MOROCCO AFRICA & INDIAN OCEAN TRAVEL TRADE LUXURY
manager Four Seasons Hotel Casablanca. Indeed, industry stakeholders are constantly striving towards elevating the standards of the accommodation and services provided. “[We] remain committed to contributing to the country’s growth by continuously enhancing the quality of the luxury experiences we create for our guests,” confessed Thomas. According to Obertello, the majority of the hotel’s guests arrive from the UK, US and the Middle East, and in 2015, the domestic market also delivered a notable growth. On the other hand, Thomas, noted, “Our hotel’s key feeder demographics are business travellers throughout most of the year with the exception of the summer season when we attract a high number of leisure travellers.” As he further explained Europe accounts for the largest share of the clientele, with France and the UK topping the list, while demand from Saudi Arabia, UAE and Kuwait make the GCC a promising segment as well. “The US is also an important market for us to attract leisure travellers who start or end their Morocco trip in the country’s economic capital and main airport,” revealed Thomas.
Four Seasons Hotel Casablanca
As Jean-Paul Compagnon, manager, Villa des Orangers, disclosed, besides these traditionally strong markets, Canada and Australia have also begun to grow. AUTHENTIC PERSONALISATION Tailor-making clients’ stay is of great importance in Morrocco and Thomas maintains that due to time limitations and demanding schedules, modern day travellers are in constant search of the most favourable details. “At Four Seasons we understand that luxury does not have to be extravagant but providing our guests with a consistent and personalised service wherever they go [is what matters],” Thomas further explained. In addition, he listed technological prowess as an indispensible aspect of luxury, saying, “Guests are becoming increasingly technologically savvy and discerning which poses a challenge for luxury hotels such as ours to keep up with the fast-changing needs and desires of a highly specific traveller segment that is constantly on the lookout for new, unique experiences.” In fact, the majority of visitors arrive to Morocco to witness the country’s landmarks and experience its uniqueness first hand. As Compagnon observed, ”Marrakech is a very popular destination for discerning travellers looking to explore the rich cultural history of one the imperial cities of Morocco.” Underscoring the importance of the authenticity found throughout the city of Marrakech, Obertello highlighted some essential activities for holiday-makers, such as sightseeing, experiencing the seashore destination of Essaouira, cycling through Atlas Mountains and touring Ourika Valley.
such as the complimentary lunch served in the shade of the orange trees.” According to Thomas, the future is unfolding a healthy evolution for luxury tourism in Morocco and in North Africa in general, with a heightened desire for once-in-a-lifetime experiences.
However, as Obortello added, when it comes to luxurious treats, leisure-seekers should not miss out on some of the notoriously well-designed Hammam experiences, massage treatments and yoga classes.
“We expect this trend to continue and we will continue to provide unparalleled services tailored to [our guests’] specific needs,” added Thomas.
Compagnon, explained, “Many of our guests come also for a pampering stay with treatment in our Nuxe Spa or just to relax by the pool and enjoy our services
“Times change, but our dedication to perfecting the travel experience never will,” concluded Obertello.
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TRAVEL TRADE LUXURY AFRICA & INDIAN OCEAN BITS OF BLISS
Record-breaking Crystal Lagoons Project in Egypt
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ailed as the largest lagoon of its kind in North Africa, Crystal Lagoons has announced a 38ha development in Egypt, bringing its portfolio of such ventures to 15. Located within phase two of Remco Group’s Stella Di Mare in Ain Sokhna, the body of water will encircle the development, including a group of private islands connected by bridges. Speaking about the project, Carlos Salas, regional director, Middle East, Crystal Lagoons, said, “[It is] a truly unique residential and leisure environment and further [underscores] our ability to bring waterfront living to anywhere in the world, even the desert.” Additionally, in partnership with Misr Italia, two lagoons with an area of 2.7ha will be delivered at Mousa Coast, a community boasting 2,500 properties with plans for 16,000 chalets and five luxury hotels.
Rendering of Mousa Coast
Ride for Rhinos at Gondwana Game Reserve
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ountain bikers, Devon Carl Naude and Roy Hannington will begin their first Cape Pioneer Trek Race in October to raise funds for Gondwana Conservation Foundation. The seven-day tour will see the two Table Mountain Bikers club members ascend 9,620m and cover a distance of 496km across South Africa, with Gondwana Game Reserve being the setting for the first stage of the competition. Contributions will be donated to the property’s Rainbow Rhino Initiative to finance counter poaching training courses which focus on tracking, crime scene investigation and drone surveillance. Money raised would secure vital training equipment such as night vision glasses as well as safety and lecturing resources.
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OCTOBER 2016
SINGAPORE AIRLINES' BUSINESS CLASS OFFERS A WELCOMING ENVIRONMENT FOR BUSINESS AND LEISURE TRAVELLERS ALIKE
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Shangri-La to Showcase Top Chefs
Spa Studio Opens in Bangkok
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s part of a comprehensive renovation of its historic Authors’ and Garden Wings, Mandarin Oriental, Bangkok has unveiled the brand’s first Spa Studio featuring beauty treatments that are available for the first time in the Thai capital, as well as express services for people on the go. Located on the first floor of the newly-refurbished section, the facility is comprised of four private and spacious rooms, luxuriously designed to create a calming yet sophisticated environment. The concept is ideal for guests who want to make the most of their time in the city, as well as for busy locals. “The Spa Studio in the historic Garden Wing is an example of the delicate balance of staying true to our heritage […],”said Amanda Hyndman, general manager, Mandarin Oriental, Bangkok.
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he Shangri-La International Festival of Gastronomy will return for a second year with an illustrious line-up of celebrated chefs at 11 Shangri-La-branded hotels. The 12 world-famous cooks hold a total of 20 Michelin Stars between them and will headline the company’s culinary event, which will be simultaneously held in 10 locations, including Beijing, Hong Kong, Jakarta, London, Manila, Paris, Taipei, Tokyo, Shanghai and Singapore. Running between October 25 – November 01, the programme will spotlight the chefs’ remarkable talents and techniques as they elevate guests’ dining experiences through culinary artistry and excellence.
Mandarin Oriental, Bangkok
Four Seasons Unveils Explorer’s Lodge in Thailand Explorers’ Lodge rendering
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our Seasons Tented Camp Golden Triangle has introduced its Explorers’ Lodge, a safari-style accommodation created to meet the needs of families. The two-bedroom unit boasts a spacious deck with an outdoor plunge pool, as well as custom-made bathtubs and bespoke furnishings that reflect Thai culture and craftsmanship. The interior has been designed to capture both luxury and the spirit of adventure, decorated in an exclusive colour scheme with carefully selected artworks on display. Set in the heart of the jungle, the camp not only provides opportunities to relax and take in the natural surroundings, but is also a great place to interact with rescued elephants and learn about conservation from Golden Triangle Asian Elephant Foundation.
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Rim Tai Kitchen Launches at Four Seasons
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our Seasons Resort Chiang Mai has unveiled a venue that promises a unique culinary as well as cultural experience. Rim Tai Kitchen’s interior design exudes a blend of traditional and opulent elements. While the architecture resembles a traditional Thai tea house, the chandelier positioned over the central communal table and the sliding glass walls give a luxurious touch to the outlet. The restaurant allows guests to participate in cooking classes and workshops, held throughout the day, or join the interactive dining programme, Thai kitchen live, in the evening. The venue can be used for business meetings and private events as well.
Rim Tai Kitchen
Peninsula Tokyo Supports Signature Event
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he Peninsula Tokyo will be sponsoring Japan’s popular racing competition which will take place between October 21 – 25. The four-day, five-night The Peninsula Tokyo Rally Nippon 2017 – A Peninsula Signature Event is set to attract 160 drivers and passengers of 80 iconic automobiles, who will put their driving skills to the test across the country’s main island of Honshu from Kyoto to Tokyo. Participants will enjoy luxury accommodation, allowing them to experience the flavours of the famous Japanese cuisine, and visit UNESCO World Heritage Sites.
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Japan Airlines Enhances Culinary Offerings
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n a bid to enhance first and business class meals, Japan Airlines has presented its new menu designed by Daisuke Hayashi, as part of the airline’s service concept, Sky Auberge BEDD by JAL. Hayashi, who has extensive experience with Japanese cuisine, is the chairman of the Japanese Culinary Academy UK and executive chef at London restaurant, Tokimeit. The exclusive menu launched on September 01 on the airline’s London – Tokyo route. Each meal consists of hors d’oeurves, seasonal delicacies, a main dish and dessert, with the first class menu featuring additional plates.
Business class menu
High Levels of Comfort between Dubai and New Zealand
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New Zealand
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tarting October 30, Emirates’ Airbus A380 will fly between Dubai and New Zealand five times a day. With the introduction of the doubledecker aircraft on the Christchurch route – which will replace the currently deployed Boeing 777300ER – the Middle Eastern airline will become the first carrier to offer regular scheduled services on A380s to and from the destination. As part of the upgrade, Emirates will also cancel the en-route stop in Bangkok, enabling passengers to travel all the way between Christchurch and Dubai, with just one stop in Sydney. The launch of the A380 flights will coincide with the introduction of the Airbus A380 on the carrier’s daily nonstop itinerary between Dubai and Auckland.
OCTOBER 2016
A WARM WELCOME AT ALVEAR PALACE HOTEL IN ARGENTINA
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Exploring Las Vegas in Style
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andarin Oriental, Las Vegas launched an exclusive test drive experience with Porsche Cars North America. Up until October 08, hotel guests are invited to enjoy a two-hour drive around Las Vegas with their choice of Porsche e-plug-in hybrid vehicles; Panamera S E-Hybrid or Cayenne S E-Hybrid. Whether cruising down the famed Las Vegas Strip with its legendary fountains and inviting lights, or exploring the winding roads of the surrounding desert, guests can enjoy the city’s breathtaking scenery on routes created specially by the hotel’s concierge team.
Mandarin Oriental Las Vegas
Ritz-Carlton Captures Guests’ Senses
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n an attempt to create an immersive theater experience, The Ritz-Carlton Hotel Company collaborated with Vogue and Condé Nast to create Room No.8. By utilising a mesmerising blend of visual effects and sound art samples, the first of its kind event took guests on a journey of discovery, tapping into every one of their senses. In addition to delivering a theatrical physical presence, the performance was filmed and photographed, with this content then providing the basis for a creative campaign. According to Nick Tearse, senior director for brand and field marketing, The Ritz-Carlton Hotel Company, the collaboration has opened a door for expanding engagement and interest in the hotelier’s concept.
Room No.8
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OCTOBER 2016
ACCOMMODATION
Stargazing at The RitzCarlton, Rancho Mirage
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Four Seasons Las Vegas Unveils Helicopter Trip
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Natural Wonders Experience
aking advantage of its scenic Santa Rosa mountain location, The Ritz-Carlton, Rancho Mirage now offers complementary stargazing sessions every Saturday evening. Budding astrologers can view constellations, the moon’s craters, and nearby planets up to 140 times larger with a top-of-the-range computerised telescope. Untouched by the glare of city lights, the dark desert landscape provides an excellent opportunity for couples, families and children to explore the night sky and its canopy of stars. Young guests will be entertained with music and jokes as well as chocolates and sweets, all with an outer space theme.
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our Seasons Hotel Las Vegas has collaborated with Maverick Helicopters to launch Natural Wonders Experience, a unique helicopter tour with landings in the Grand Canyon National Park and Valley of Fire State Park. Available exclusively to guests, the three-hour outing begins with private transport to the aircraft terminal. After departing, the helicopter will land on the highest peak in the Valley of Fire State Park, providing unrivalled views of the area’s red sandstone formations. Visitors will then continue to a private landing site on Hualapai Indian Territory, where they will enjoy champagne and lunch 90m above the Colorado River. The excursion will be concluded with a flight over Lake Mead, Fortification Hill, the Hoover Dam as well as downtown Las Vegas.
Makeover for Canyon Ranch in Lenox
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anyon Ranch in Lenox, Massachusetts, is working on further enhancing the guest experience. The completely remodelled dining room at Bellefontaine Mansion allows for a more vibrant dining experience, from both a food and design perspective. The venue now includes a larger salad bar and live-action cooking station. The hotel will also upgrade its rooms by spring 2017, and will also add four hypoallergenic units. Additionally, the grounds at Canyon Ranch in Lenox will soon also feature the Residences at Bellefontaine, 19 residences that offer full access to the resort.
OCTOBER 2016
Canyon Ranch
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AMERICAS
DISCOVER: BRAZIL
PROPELLED TO NEW HEIGHTS Colourful and alluring, Brazil is yet to shine on the global luxury scene. However, with the popularity garnered by the recent Summer Olympic Games, the destination’s success is well within reach.
ANA MLADENOVIC WRITES
“B
razil is an emerging destination in the luxury market, especially for the opportunities it offers with unspoiled nature, cultural diversity and the exceptional Brazilian warmth,” commented Vinicius Lummertz, president, Embratur, also known as Brazilian Tourist Board, elucidating further that the luxury tourism segment in the country is poised to rise 25 percent over the next few years due to the success and global exposure gained by the latest sporting events.
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“The Olympic Games were above of all expectations,” he enthused. “Previous concerns about the risks of hosting the Games in the country were left behind. In total, we welcomed 541,000 international tourists between July 1 – August 15, an increase of 157,000 people over the same period in 2015.” In addition to hosting a record number of visitors, the event proved to be the ideal platform to flaunt the country’s colourful charms to five billion spectators from all acroos the world.
OCTOBER 2016
DISCOVER: BRAZIL
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“It was a unique opportunity to showcase Brazilian destinations with less global visibility,” said Lummertz. This was confirmed by São Paulo-based Carolina Mogames, sales manager, Hotel Unique, who boasted that the property had hosted a big corporate function by one of the major sponsors for the large-scale sporting event. “It was a new product launch that happened before the Games started,” she explained, admitting that the happening did not bring incremental business to São Paulo’s luxury hotels. In Rio de Janeiro, however, the situation was drastically different according to Lummertz, who referred to figures released by the Brazilian Association of the Industry of Rio de Janeiro Hotels (ABIH-RJ) which showed that the occupancy rate in the city reached 95 percent during the event. “Five-star hotels had 98 percent of sold rooms, which is a great result,” he assured. SEIZING THE DAY Now that the event has concluded, the country’s luxury tourism sector is focussed on capitalising on the destination’s increased popularity. “Brazil is the flagship country for luxury tourism in South America, and the travel market is now looking to make the most of tourists seeking out luxury holidays,” acknowledged Lummertz, revealing that luxury tourism has been one of the main segments on which Embratur focusses. More specifically, the organisation is working together with the Brazilian Luxury Travel Association (BLTA) to promote products and segment targets, and to establish, strengthen and expand the continent-wide network.. ENHANCED TOURISM PRODUCT The investments made in the infrastrucutre related to the Games are significant – USD11 billion, 57 percent of which were sourced from the private sector and the remaining 43 percent from the public sector. And as Lummertz elucidated, for every real invested in sports facilities, another five reals were applied in projects for the city that shall remain as a legacy for locals and tourists alike. “The infrastructure built for the Games will have a vital importance to improve the reception given to tourists in Brazil, particularly in terms of airports, urban mobility and qualified staff. Especially for luxury travellers, these improvements will be highly relevant,” he said. AN EVER-BRIGHT OUTLOOK In the first six months of the year, Brazil’s tourism revenue grew seven percent compared to the same period in 2015, while at the same time, the country's economy as a whole showed a decrease of 3.5 percent. “The numbers demonstrate the vigor and sustainability of the sector, which has an impact on 53 segments and favours the recovery of national economic growth,” said Lummertz. It is beyond doubt that events as prestigious as the Summer Olympic Games open up novel opportunities and help increase international awareness, for the benefit of the tourism sector as a whole. This is no different when it comes to Brazil. “Besides improving the perception of Brazil and increasing awareness of the diversity of the Brazilian people, the success of large events we have held, culminating with the Olympic Games, will help to increase the influence that tourism has on Brazil’s economic development,” Lummertz reassured.
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GOL Launches New Lounge
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razil’s GOL has opened a new VIP lounge at São Paulo–Guarulhos International Airport’s Terminal 2, which also welcomes passengers from the carrier’s partners, including Delta One and SkyMiles Elite as well as Air FranceKLM. Inspired by Brazilian culture, the new facility boasts modern aesthetics with sound reduction panels, directed light and leather seats, providing an intimate environment, allowing travellers to relax and recharge themselves while on the go. GOL is planning to introduce an additional three VIP areas, one located at the same hub, and the other two in Rio de Janeiro–Galeão International Airport, by early 2017.
GOL Lounge at São Paulo–Guarulhos International Airport
XOJET Signs Agreement with Lyft
Record Volumes at ACS
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rivate jet charter services, XOJET, has announced its collaboration with Lyft, hailed as the fastest-growing rideshare platform in the US, and the adoption of Lyft Mobility Solutions. The service offers instant, on-demand access to safe car journeys for XOJET’s staff. With its Business Profiles feature, employees can easily charge the trip to a business account and, as the system is integrated with Concur, expenses can be done automatically and paperless. The charter service provider also offers a fatigue management programme to its pilots, providing wellness evaluations at the end of each shift to ensure health and safety.
ACS flight
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uring July, Air Charter Service (ACS) reported its best month on record with 1,114 charter contracts. equating to one every 36 minutes. Justin Bowman, group CEO, ACS, noted that while full cargo charter numbers suffered in the UK, European business was stable and there was significant growth in Asia and Australia. Bowman continued, “Growth was mainly fuelled by private jet business though, which was up almost 20 percent year-on-year. We saw particularly strong growth in Europe and North America. Despite the deterioration in general of the Russian market, the numbers across our three CIS offices were up on last year. The addition of our three latest offices, in Geneva, Miami and Sydney, has also increased numbers as they are starting to establish themselves as profitable operations.”
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OCTOBER 2016
BREAKFAST WITH A TERRIFIC VIEW IN OMAN'S MOUNTAINS
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Arabesque Menu at Palazzo Versace Dubai
Giardino
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alazzo Versace Dubai has introduced a new dining concept, Arabesque at Giardino, which will be held on Saturday afternoons, complementing the relaunch of the hotel’s international Friday brunch menu. Arabesque’s ethos is to embrace the local culture, which is reflected in Arabic chill-out music, shishas and food, prepared by a team of chefs who have mastered gourmet Middle Eastern cuisine. A selection of cold mezze, salads and a mix grill live cooking station will be on offer, in addition to a variety of beverages. After dining in the jungle-inspired interior or on the restaurant’s open-air terrace, guests will be able to take advantage of complimentary access to the property’s swimming pool.
The Residence Collection to Launch in 2017
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n a recent announcement, Khalaf Ahmad Al Habtoor, chairman, Al Habroor Group, stated that The Residence Collection at Al Habtoor City is set to be completed in the second quarter (Q2) of 2017. Consisting of 1,460 apartments, with options ranging from one- to sevenbedroom establishments, including loft-style units, penthouses and luxury penthouses, the new address will allow inhabitants to enjoy a selection of amenities and facilities, such as swimming pools, indoor and outdoor tennis courts, a boulevard, and retail and cultural centres. The two 74- and one 52-storey towers are located in close proximity to Dubai’s famous landmarks, hospitals and schools.
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The Residence Collection at Al Habtoor City
OCTOBER 2016
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MIDDLE EAST
Anantara The Palm Dubai Resort Welcomes New Café
Saadiyat Lagoons District On Schedule
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bu Dhabi-based Tourism Development & Investment Company has reported progress on enabling works for phase one of Saadiyat Lagoons District since its launch in April. Scheduled to be delivered by the end of the year, the contract, awarded by Western Bainoona Group, covers ground improvements and site clearance. The first part of the project consists of 820 two- to four-bedroom properties, swimming pools and playgrounds, all set within a gated community. The area has been designed to encourage active lifestyles through the provision of walking and cycling paths as well as horse-riding trails. Additionally, two lifestyle and retail destinations, a town centre and a waterfront village will be developed.
Revo Café
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nantara The Palm Dubai Resort has unveiled the brand-new Revo Café, located in the South Residence of the property. The new venue features an urban design, serving breakfast, lunch and dinner with a balanced menu and detox juices. The freshly-launched outlet will also have an outdoor terrace, where shisha will be available. “The rustic urban design invites guests to stay, relax and have a great conversation while enjoying a fresh meal. We are passionate about creating a new dining experience that fits with our resort’s culture and will not hurt your pocket,” commented Jean-Francois Laurent, general manager, Anantara The Palm Dubai Resort.
Rendering of Saadiyat Lagoons District
ONE at Palm Jumeirah Is Growing Rapidly Rendering of ONE at Palm Jumeirah
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eveloper Omniyat has announced that its flagship ONE at Palm Jumeirah project has reached level three of its cores, with first level slabs now extending 16m above ground level. Located on the left trunk of Dubai’s iconic destination, the slabs are due to be completed to level 15 by the end of this year, making the development taller than its neighbouring structures. Expected to be completed in 2018, the property was designed by architects SOMA. Buyers will have the choice of interior design finishes from Japanese designers Super Potato and London-based Elicyon. The private residence will also be home to One Palm Clubhouse, boasting amenities such as a fine-dining restaurant, outdoor cinema, cigar lounge, spa, yacht club as well as indoor and outdoor swimming pools.
OCTOBER 2016
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MIDDLE EAST
BITS OF BLISS
Japanese Delicacies on board Emirates Flights
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new Japanese menu has been introduced by Emirates, catering to its first and business class passengers, on flights from Dubai to Haneda, Narita and Kansai airports in Japan. The gastronomical offering is the outcome of a collaboration between the UAE airline’s catering team and Gate Gourmet Japan, a company located in Chiba Prefecture’s Narita City, which uses what are considered to be the freshest ingredients in the preparation of meals, gathered from local farms in the region. The first class Kaiseki cuisine features five courses which include cold appetizers, a hot meal which is concluded with a traditional wagashi dessert, while business class guests can enjoy a traditional bento box with high-end Japanese delicacies.
Opera to Elevate Dubai’s Cultural Scene
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head of its inauguration later this year, Dubai Opera held a pre-opening concert by Plácido Domingo to highlight the new establishment’s role in the international arts sphere. Speaking about the AED1.2 billion (USD327 million) investment, Mohamed Alabbar, chairman, Emaar Properties, said, “Great performing art venues are cultural catalysts. They increase the sense of collective identity, connect people to build social capital, strengthen the values of diversity and tolerance, encourage members to participate in the arts, and promote neighbourhood cultural diversity.” Dubai Opera is set to boost Dubai’s economy through various channels, such as performance and retail revenues and, on a wider scale, income from tourism, aviation, hospitality and external retail as well as by creating thousands of new jobs.
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Plácido Domingo at Dubai Opera
OCTOBER 2016
VENICE IS A TOP BUCKET-LIST DESTINATION FOR MANY
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EUROPE
The Langham, London Unveils New Residences
Hotel Royal Savoy Lausanne Presents Spa
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he five-star Hotel Royal Savoy Lausanne has introduced Spa Du Royal, which offers a diverse assortment of massages and beauty treatments in collaboration with exclusive brands. Spanning over 1,500m2, the modern facility features a ladiesonly space, offering privacy and relaxation. The beauty and wellness area in the hotel’s Garden Wing includes a hairdressing studio, spa boutique and a fitness room, complete with professional trainer. The wet zone encompasses both indoor and outdoor pools, vitality pools in addition to numerous Hammams, saunas and steam rooms. For guests desiring a more personal experience, a private spa suite is available, complete with a couple’s treatment area, a Jacuzzi as well as sauna and steam rooms.
The Langham, London
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ombining the comforts of home and the service of a five-star hotel, The Langham, London has revealed 115 rooms, including five new residences and suites featuring designer kitchens and a majlisstyle relaxation area. Designed by Richmond International, the one- and two-bedroom units are decorated with a calming, elegant palette of soft natural shades. Guests will be served by a team of skilled butlers who will ensure all personal requests are catered to, such as unpacking, colour coding clothes, personalising pillows as well as organising bespoke itineraries for experiencing the British capital. The kitchens in all suites will be stocked with a selection of delicacies from Selfridges and have a food concierge on hand to ensure specific requests and orders are met.
Spa Du Royal
Chania Welcomes Autograph Collection Hotel Domes Noruz Chania
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utograph Collection Hotels has unveiled its second property in Greece with the launch of Domes Noruz Chania. The adult-only resort boasts 83 rooms and suites and combines the Greek heritage with modern design. Guests can enjoy the offerings of a spa and a restaurant. In addition, a sleek roof-top bar with an extensive selection of exciting and innovative cocktails is also available. John Licence, brand leader, Europe, Autograph Collection Hotels, said, “As the portfolio grows in Greece, […] we believe that Domes Noruz Chania truly embodies the philosophy of our collection by showcasing unique attributes ensuring that the brand’s offering is nothing short of exceptional.”
OCTOBER 2016
TRAVEL TRADE LUXURY
EUROPE
PICTURE: FRANCE
A TASTE OF LUXURY Famed for its wine, champagne and Michelin-starred gastronomy, France is considered to be the birthplace of fine dining, making it one of the most sought-after destinations for those with an appetite for gourmet offerings.
ELLEN PETTY WRITES
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ot only is the gastronomical meal of the country listed as a UNESCO Intangible Cultural Heritage, France is also one of the most well-known wine countries with Bordeaux, Champagne and Burgundy being among the most recognisable grape producing regions. According to Tatiana Livesey, co-founder, Winerist, this status attracts not only high-quality customers but curious ones as well, making the European country one of the company’s best selling destinations. Despite what could be described as a turbulent first half of the year with mixed results from hotels, specialist tour operators continue to see robust growth in
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the luxury segment, particularly when it comes to wine tours. Genevieve McCarthy, managing director, Cellar Tours, noted, “It has been the best year ever since we started in 2003.” Stéphane Tillement, president, Wine Tour in France, explained that within these specific regions, around 50 percent of luxury demand is related to food and wine, with the high-end market looking for authentic and exclusive memories. Tilleman emphasised the industry’s strength in the face of recent difficulties, so much so that he is launching a new company focussing on wine and dine experiences.
OCTOBER 2016
PICTURE: FRANCE
Whilst underlining the strong demand from the luxury segment, Livesey pinpointed that increasingly, individuals are designing their own holidays, often sourcing their own hotels and only requesting the services of agents for specialised tours, programmes and knowledgable guides.
EUROPE
TRAVEL TRADE LUXURY
branding of its wine and food destinations fresh and also invests in new developments such as the state of the art wine museum in Bordeaux.” Echoing this sentiment, McCarthy added, “The French are masters at marketing and are known for their creativity.”
GASTRONOMIC DELIGHTS With luxury hotels and award-winning nouvelle cuisine going hand in hand, it comes as no surprise that many travellers are prioritising their accommodation choice based on the property’s culinary offerings. Home to three restaurants, including two Michelin-star La Grand’Vigne, Alice Tourbier, owner, Les Source de Caudalie underscored the importance of gastronomy and wine to the hotel, explaining that it is one of the key reasons visitors opt for this address. Speaking in agreement Robin Oodunt, general manager, Hotel Château Eza, said, “Gastronomy is one of the main experiences our hotel guests [seek].” Both Tourbier and Oodunt observed that diners often ask to meet the chef, and even ask for their menus to be signed, demonstrating knowledge and awareness of renowned chefs and their distinct offerings. Although seasonal and local produce is a prime concern of guests, with customers especially eager to discover regional dishes, Bernard Pétine, CEO, Château des Vigiers highlighted that the highest standard of service is essential to the ultimate dining pleasure. It is clear that experience takes precedence for high-end tourists, so La Grande’Vigne at Les Source de Caudalie offers cooking classes with the chef, wine tasting with the sommelier and food pairing, while visitors staying at Hotel Château Eza also have the chance of enjoying their meals in a unique setting, on a romantic exclusive balcony overlooking the French Riveria. LIFELONG MEMORIES Regardless of its exceptional reputation, France does not rely on its cuisine alone to attract visitors. Livesey expanded, “France constantly keeps the
OCTOBER 2016
Besides traditional wine festivals, every year the best vintages are celebrated through Le Marathon Du Médoc, a long-distance wine tasting race through Bordeaux’s vineyards. During the run, a limited number of competitors are offered copious amounts of red or white wine, on top of a broad selection of local gourmet delicacies. With an understanding of the needs of discerning travellers, France offers a lot more than degustation. “Luxury travellers seek experiential tours, whereby they get to experience something more memorable than just seeing the landmarks,” explained Livesey. “Food and wine plays a big role in this area because it offers that personable touch.” Livesey continued to explain that aforementioned customers prefer to be part of more in-depth activities, from truffle hunting to renting out an entire château and winery. Not only do visitors want to participate in cooking classes with awardwinning chefs, but Tillement, McCarthy and Livesey all underscored the popularity of meeting producers and cellar masters at wine estates. Yearning to do more than just observe, with a strong desire to make their mark, some of the most sought-after options include creating a unique grape blend, adopting a vine and making your own wine. Furthermore, flying over vineyards in a helicoptor or hot air balloon are also listed among the top-selling programmes. Indeed, food and wine is a fundamental theme for many France-bound luxury holiday-makers and as concluded by McCarthy, “The chauffeured Mercedes and five-star accommodations are just the backdrop, while the food and wine experiences take central stage.”
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TRAVEL TRADE LUXURY
EUROPE
ACCOMMODATION
Hotel Xenia Joins Autograph Collection
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utograph Collection has added a third London address, Hotel Xenia, to its exclusive portfolio. The Victorian property boasts 99 rooms and suites, including the Xenia suite which features a private balcony overlooking West London, and an onyx stone Turkish bath. Guests can dine in the hotel’s Michelinstar Italian restaurant, Evoluzione, enjoy cocktails at the Living Wall bar or wind down with the sounds of a grand piano in Xenia Lounge. Other amenities include the Living Lounge, a cosy space with a 3D television, board games as well as pool and table tennis tables.
Hotel Xenia, Autograph Collection
Four Seasons Hotel Prague Introduces AVA Spa
SLH Welcomes Welsh Property
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nspired by the Czech Republic’s spa heritage, Four Seasons Hotel Prague has unveiled AVA Spa, offering guests a range of unique and signature treatments. The wellness centre boasts a sauna, steam bath and a vitality pool featuring a waterfall, massage jets and hydrotherapy beds as well as ample space to relax on chaise lounges by an open fireplace. Visitors can enjoy treatments in four single treatment rooms boasting views of Prague Castle and a large couples’ suite fitted with a bath. For those seeking privacy, the facilities can be booked for exclusive use.
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mall Luxury Hotels of the World (SLH) has welcomed Palé Hall country house hotel to its collection; the first Welsh property to join the elite club. The recently-launched address comprises 18 bedrooms and suites, each offering picturesque views of the rural
AVA Spa
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landscape. Culinary specialties are available in three outlets, including the grand Henry Robertson dining room, the Venetian-themed venue and the intimate Library. Daniel Luddington, vice president, development, SLH, commented, “Palé Hall perfectly matches all that SLH prides itself on independently-minded owners who have poured their heart and soul into creating their dream hotel. [...]. Palé Hall is a true Welsh gem [...].”
OCTOBER 2016
TRAVEL TRADE LUXURY
INTERVIEW
INTERVIEW WITH
Ng Sok Hia EXECUTIVE ASSISTANT MANAGER, SALES AND MARKETING, FAIRMONT SINGAPORE AND SWISSÔTEL THE STAMFORD
Ng Sok Hia, executive assistant manager, sales and marketing, Fairmont Singapore and Swissôtel The Stamford, speaks about Singapore's well-established status as a top choice among discerning travellers.
Travel Trade Luxury: How would you describe your clientele? Ng Sok Hia: Fairmont Singapore caters to both business and leisure travellers alike and offers them the highest degree of pampering. Apart from being ideally situated at the crossroads of Singapore’s central business and heritage districts, world-class shopping and entertainment, this premier luxury hotel in Singapore is also conveniently located above the train station and is a short 20-minute drive from Singapore Changi Airport. With an extensive collection of 15 award-winning restaurants and bars that appeal to the most discerning palates, Fairmont Singapore is also home to one of Asia’s largest spas, Willow Stream Spa, offering the finest spa and fitness services. The Fairmont brand has always been recognised for unrivalled luxury and comfort, and we hope to create a unique and luxurious journey too for guests who stay with us at Fairmont Singapore. Travel Trade Luxury: How important role does the brand’s name play in attracting travellers to the property? Ng Sok Hia: Guided by our brand mantra of Turning Moments into Memories, genuine hospitality is constantly engaged throughout the guest’s stay experience. The proactive service cycle at Fairmont
OCTOBER 2016
Singapore is ongoing, vibrant and personalised to every guest’s needs. The moment they step into the lobby, guests are greeted by a front office hostess who is dressed in an ethnic costume. This costume changes from Chinese to Malay to Indian to connect guests to the multicultural society in Singapore. Each Fairmont property prides itself on being authentically local to its destination. At Fairmont Singapore, the Fairmont premier rooms are inspired by the iconic Straits Chinese culture. These rooms feature culturally-inspired design elements […]. The Peranakan accents are part of our commitment towards embracing the unique culture, traditions and heritage of the city that help in creating a charming and authentically local stay for our guests. Travel Trade Luxury: How important is food and beverage revenue to your overall business? Ng Sok Hia: With an extensive choice of tantalising cuisines offered at 15 distinctive restaurants and bars, including modern French, modern European, Japanese, Szechuan and Italian specialties as well as local and Halal-certified Asian delicacies, guests are spoilt for choice with the collection of awardwinning outlets that can be found in one venue. Travel Trade Luxury: In your opinion, what are those aspects of the city-state that distinguish it from
other Asian locations? Ng Sok Hia: Singapore maintains a leading luxury position in Asia and southeast Asia where many international luxury brands have chosen to create their brand presence with flagship stores, offering travellers a one-stop shopping hub of world-class brands. At the same time, an essential part of luxury tourism also involves fine dining where celebrity chefs and internationally-acclaimed brands have made Singapore home - creating in the Lion City a perfect destination for gastronomic experiences. As a young city that continues to develop and create its presence globally, Singapore offers an integrated showcase of world-class arts, entertainment and sporting events; catering to the various profiles of luxury travellers. Travel Trade Luxury: How do you see Singapore’s luxury travel segment developing over the coming years? Ng Sok Hia: With Singapore being one of the key hubs in Asia Pacific for travellers, luxury tourism has certainly evolved in its benchmark and expectations, given the changes and developments in technology and lifestyle. The travelling and spending habits of the affluent have also changed correspondingly; with a willingness to invest more on things to do, see and eat that promote a finer appreciation of all things lifestyle.
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TRAVEL TRADE LUXURY
EVENTS
Monaco Showcases Luxury Yachts
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his year’s Monaco Yacht Show ended on a high note on October 01 after displaying a range of super-yachts. Dedicated to luxury yachting, the four-day annual event included the launch of exceptional boats, as well as the exhibition of architectural excellence and innovative facilities, where ingenuity and high-end yachting met. The line-up featured over a hundred of the world’s most extravagant yachts, offering visitors the chance to explore modern technological innovations and services, and meet some of the international yachting industry’s key stakeholders.
Sydney City Lexus Supports Luxperience
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EVENTS
ydney City Lexus acted as a major lifestyle partner of Luxperience, which took place in mid-September at the Australian Technology Park. The automotive company prominently displayed some of its latest vehicles and visitors also got the chance to familiarise themselves with a fleet of cars that was used during the show for VIP transfers, providing delegates with a stylish Lexus experience. Michelle Papas, director, marketing and buyer relations, Luxperience, said, “The partnership with Sydney City Lexus is an ideal fit for Luxperience as both organisations recognise and place a priority on the importance of the service experience for their clients.”
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THE LUXURY TRAVEL FAIR London, UK November 03 – 06
ILTM CANNES Cannes, France December 05 – 08
MASTERS OF LXRY Amsterdam, Netherlands December 08 – 12
OCTOBER 2016