20 JANUARY 2018 ISSUE 428
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20 JANUARY 2018 ISSUE 428
03 WEEKLY NEWS
Monaco to Participate at Expo 2020
04
DUBAI FRAME TO OPEN IN JANUARY
11
QATAR AIRWAYS SUSTAINABILITY REPORT REVEALED
MARKET UPDATE
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TRAVEL TRADE PUBLICATIONS
BAHRAIN TOURISM PROJECTS UNVEILED
MANAGING EDITOR Mary Kammitsi mary@traveltradeweekly.travel
The Bahrain Economic Development Board revealed that its investment in Bahrain’s tourism infrastructure reached over USD13 billion.
PRESS Efi Rousi Maria Angelica Constantinou Athena Karsera Yiazou CONTRIBUTOR Dominique Christou DESIGN & LAYOUT Elena Stylianou WEB & BUSINESS DEVELOPMENT MANAGER Savvas Kammitsis DIRECTORS Andreas Constantinides Mary Kammitsi HEADQUARTERS T.T.W. Travel Trade Weekly LTD P.O. Box 25255, Nicosia 1308 Cyprus Tel: +357 22 021607, Fax: +357 22 103670 WEBSITE www.traveltradeweekly.travel EMAILS info@traveltradeweekly.travel sales@traveltradeweekly.travel editorial@traveltradeweekly.travel
Bahrain Bay
WORLDWIDE REPRESENTATIVES Representative for North, South & Central America, and the Caribbean: Neil Strickland GlobeTM Tel: +19542969515, neil@globetm.com Representative for Indian subcontinent: Faredoon Kuka RMA Media Tel: +912229253735, kuka@rmamedia.com
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he figure covers 14 prominent projects that will further boost growth in the country’s tourism and leisure sector. The sector witnessed rapid growth, with the total number of tourists visiting the Kingdom increasing by 12.8 percent in the first nine months of 2017. As part of these developments, Bahrain International Airport is undergoing a USD1.1 billion modernisation programme, set to increase passenger capacity from nine to 14 million per year by 2020. This will go hand in hand with the new five and four-star hotels and resorts in the tourism development pipeline. Other infrastructure investment projects include the development of a number of shopping malls such as Dilmunia Mall and the Marassi Galleria shopping complex.
Representative for UK & Ireland and Scandinavia: David Simpson Simpson Media Tel: +447900885456, david@simpson-media.com
QUEEN ALIA INTERNATIONAL AIRPORT PASSENGERS RISE MENA EXCHANGE RATES
as of 18.1.2018
2
COUNTRY
CURRENCY USD1=
Bahrain (BHD)
Dinar
0.37
Jordan (JOD)
Dinar
0.71
Oman (OMR)
Rial
0.39
Qatar (QAR)
Rial
3.64
Saudi Arabia (SAR)
Riyal
3.75
UAE (AED)
Dirham
3.67
Algeria (DZD)
Dinar
114.30
Egypt (EGP)
Pound
17.69
Iran (IRR)
Rial
36,547.26
Iraq (IQD)
Dinar
1,187.75
Kuwait (KWD)
Dinar
0.30
Lebanon (LBP)
Pound
1,511.84
Libya (LYD)
Dinar
1.34
Morocco (MAD)
Dirham
9.25
Syria (SYP)
Pound
515.01
Tunisia (TND)
Dinar
2.44
Yemen (YER)
Rial
249.97
Queen Alia International Airport welcomed 536,185 passengers throughout the month of November, 2017, marking a 9.8 percent increase in comparison to the same month in 2016, according to statistics announced by Airport International Group.
M Queen Alia International Airport
oreover, 5,132 aircraft movements and 8773 tonnes of cargo were registered throughout November 2017, representing a minor 2.8 percent decrease and a substantial 19 percent increase, respectively. As for year-to-date passenger traffic figures, Queen Alia International Airport witnessed 7,338,238 passengers since the beginning of 2017 until the end of November 2017 which indicates a 6.8 percent rise from 2016 numbers. Meanwhile, year-to-date aircraft movements settled at 68,577 with 1.1 percent increase from the same period in 2016, and cargo came in at 90813 tonnes with a significant 8.5 percent increase.
20 JANUARY 2018
WEEKLY NEWS
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Monaco
Monaco to Participate at Expo 2020 THE PRINCIPALITY OF MONACO CONFIRMED ITS PARTICIPATION AT EXPO 2020 DUBAI, WHERE IT WILL SHOWCASE ITS INNOVATION AND NEW TECHNOLOGIES.
SCTH Funds 14 Hotel and Tourism Projects
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onaco is the latest participant to formally sign a contract between 160 nations, and will showcase its world renowned areas of expertise, including art, gastronomy, hospitality, research, industry, new technologies and the luxury sector. Albert Croesi, commissioner general, Monaco, explained how Expo 2020 Dubai will be a unique platform for collaboration and cooperation. “Expo 2020 will offer us the opportunity to present a 360-degree view of our country. We will be able to exchange knowledge and expertise with governments and businesses alike, and highlight Monaco’s strengths that make it a hub of connections between ideas, individuals and technology,” said Croesi.
Yas Island Sweeps Up Awards
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AE leisure and entertainment destination Yas Island, has proven its top-tier standing among fans and visitors from around the world by sweeping up over 17 awards and accolades throughout 2017. Mohamed Abdalla Al Zaabi, CEO, Miral Asset Management, commented, “[...] This kind of acknowledgment further cements that only on Yas Island can our visitors delight in a wide range of exhilarating, award-winning
experiences that appeal to the whole family and visitors of all ages. From five-star hospitality, fine dining and luxury retail, to sports, leisure and entertainment, we are thrilled to be able to showcase that Yas Island has reaffirmed its standing as one of world’s leading destinations of choice.” The venue currently hosts 25 million visits each year and plans to reach 48 million by 2022.
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audi Commission for Tourism & National Heritage (SCTH) has completed the funding requirements for 14 hotel and tourism projects in 13 regions which is valued at more than SAR400 million (USD107 million). Abdul Majeed bin Abdul Mohsin Al Nasir, director general, tourism investment, SCTH, stated that through providing loans for hotel and tourism projects, SCTH aims to increase investment in hotel projects in the tourist accommodation sector of less developed regions that nonetheless have significant tourist attractions. One of the initiative’s objectives, as Al Nasir indicated, is to increase the number of hotel rooms from 425,000 in 2015 to 625,000 by the end of 2020, as well as to support growth in the hotel and tourist accommodation sector investment, at the rate of at five percent per annum.
20 JANUARY 2018
Yas Waterworld Abu Dhabi
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WEEKLY NEWS
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Dubai Frame to Open in January
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Dubai Frame
ubai Frame has been named among the world’s best new attractions of 2017 and is set to open this month. Located at Zabeel Park, the project comprises a 150 m height, and 93 m width structure, while it is built to resemble a huge picture frame, through which landmarks representing modern Dubai such as Emirates Towers and Burj Khalifa can be seen on one side, while from the other side, visitors can view older parts of the city such as Deira, Umm Harare and Karama. The two towers are connected by a 100 m² bridge, which has a 25 m² glass panel in the middle and will include a museum on the ground floor that will showcase Dubai’s transformation through the years.
International Year of Sustainable Tourism Concludes
Qatar Introduces New Tourism Information Centres
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o ensure tourists and visitors enjoy a warm welcome and seamless experience, Qatar Tourism Authority (QTA) has opened tourism information centres and kiosks at various ports of entry. A centre has been set up at the Abu Samra crossing catering to those arriving to Qatar through its border with Saudi Arabia. A QTA kiosk has opened in the transit area of Hamad International Airport and another at Doha Port. QTA have also developed a plan to set up temporary information kiosks during specific tourism festivals and events, with the aim of providing event-specific information to visitors. Numerous festivals taking place this winter, including Shop Qatar, Souq Waqif Festival, Katara Winter Festival and Souq Al Wakrah Spring Festival, are anticipated to attract a large number of visitors.
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Hamad International Airport
he legacy of the International Year of Sustainable Tourism for Development was presented in a recent message by Taleb Rifai, secretary general, World Tourism Organization (UNWTO). Rifai explained how the United Nations General Assembly declared 2017 as the International Year of Sustainable Tourism for Development, creating a global recognition of tourism as an important contributor to the development agenda through economic growth, social inclusion, as well as cultural and environmental enrichment and preservation. “This International Year will not end in December 2017. All the work we have done together during this year needs to be sustained and expanded if we are to ensure tourism’s effective contribution to the 17 SDGs,” added Rifai.
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20 JANUARY 2018
AGENTS
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Amadeus Connects Gulf Travel Agents
Expedia Study: Experiences Win Over Products A recent study by expedia.com explored consumer behaviour and travel preferences of American adults from Generation Z, ages 1822, to Baby Boomers, ages 55-65, revealing that people are shifting away from a society of stuff, to a society of experiences.
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ocial media is influencing consumer purchasing decisions, with 36 percent of Generation Z saying they have chosen a travel destination because they saw it on social media. 74 percent of all US respondents said they would prioritise spending spare change on experiences rather than products, with 65 percent disclosing that they are currently saving money to spend on travel. "Insights into younger generation’s preferences are as good as a crystal ball, and currently their trends are pointing towards a great future for the travel space," said Sarah Gavin, vice president, Expedia.
madeus Gulf has launched what is hailed as the first platform of its kind in the region dedicated to connecting travel agents and industry players to discuss industry policies, share best practices, access market intelligence, and more. Amadeus Champions Club members are recognised for their exceptional knowledge of and history within the Gulf’s travel industry. In addition to gaining access to exclusive networking events, the programme will offer participants unique skills development opportunities engaging with global leaders in their respective fields. Cristian Sucu, director operations, Amadeus Gulf, said, “[...] The Amadeus Champions Club establishes a platform that has never before been available.”
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ACCOMMODATION
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The Mashenomak
Burj Al Arab Jumeirah Breaks Cavier World Record Burj Al Arab Jumeirah joined forces with AmStur Caviar to set the Guinness World Records for the largest tin of caviar ever created.
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oda Khachab, official adjudicator, Guinness World Records, confirmed that the guidelines were all adhered to and all requirements were met, setting the new title. The record took place at an event held at Burj Al Arab Jumeirah on December 28, 2017. The tin, named The Mashenomak in honour of the Great White Sturgeon of Native American legend was custom-made by AmStur for the occasion. It contained 17 kg of deep-grey Empress Caviar, the world’s only fully certified organic caviar from native-raised sturgeon. Guests had the opportunity to partake in what is hailed to be the world’s largest serving of caviar using customengraved mother-of-pearl spoons, produced to commemorate the occasion.
DUKES Dubai Awarded Snail of Approval
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UKES Dubai has been awarded Slow Food Dubai’s Snail of Approval. The award recognises food producers, artisans, retail outlets, restaurants and cafes that demonstrate a philosophy of adopting earth friendly practices. Tristan de la Porte du Theil, general manager, DUKES Dubai, commented, “We recognise that, as a large operation, we have an equally large responsibility for the
protection of the environment and we are delighted to play our part. We take great pride in the fact that we only use the very best quality, seasonal ingredients, which are sustainable and sourced from local producers, for our menus across our restaurants. We recycle our waste and also employ a composting system at the hotel.” The award is valid for 12 months and is not automatically renewed.
From left: Carl Chapman, food and beverage director, DUKES Dubai and Martin Cahill, executive chef, DUKES Dubai
Copthorne Al Naseem and Grand Millennium Business Hotel to Open
C Grand Millennium Business Hotel
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opthorne Makkah Al Naseem and Grand Millennium Business Bay Hotel are set to open this year to enhance the hotel brand’s portfolios. Targeting the newly thriving tourist and business destination, Copthorne Makkah Al Naseem is set to open its doors in the first quarter of the year. Located 105 km from King Abdul Aziz International Airport, the hotel will feature 502 rooms and suites offering views of Aisha Al Rajhi Mosque. Amenities include separate male and female gyms, four conference rooms, a ballroom and international all-day restaurant. Grand Millennium Business Bay is set to open its doors in the second quarter of this year, 20 minutes away from Dubai International Airport. The hotel will offer 251 rooms and suites with canal views and amenities include seven restaurants such as the Mexican rooftop restaurant Toca Madera among others. 20 JANUARY 2018
ACCOMMODATION
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Al Rigga Versailles Upgraded to Versailles by Raviz
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Versailles by Raviz room
Sharm Dreams Group to Manage New Resorts
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s of January 01, Hilton Sharm Dreams Resort, Hilton Sharm Dreams Vacation Club and Hilton Sharm El Sheikh Fayrouz Resort, owned by Sharm Dreams for Touristic Investment and Rowad Misr Tourism Investment, are no longer managed by Hilton International or under the Hilton Hotels & Resorts brand. The hotels and resorts will be managed by the regional management team of Sharm Dreams Holding. Commenting on the announcement, Hamada Aboul Enein, chairman, Sharm Dreams Group, said, “We shall take over management of the said properties effective January 01 and continue full operations while preparing for a wholly re-branding campaign. I would like to seize this opportunity and thank Hilton International and the Hotels’ management and team members for their efforts during the Term of the respective Management Agreements.”
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ollowing the total refurbishment of its 85 rooms and suites and the rebranding of Versailles Hotel into Versailles by Raviz, Dubai Tourism & Commerce Marketing (DTCM) has awarded the venue a four-star classification. Manoj Padhi, group general manager-hospitality, Raviz Hospitality, Dubai, commented, “Following the refurbishment and upgrade of the hotel,we are pleased to present to the travel trade and our valued-guests, a fresh product with the same high levels of service that they have been used to. With the addition of facilities like inter-connecting rooms, familes will be closer to each other. The spa and gymnasium are other recreational facilities that care for our guests’ well-being.” Dining and conference options include The Zodiac Room which caters to conferences and social events for Dubai corporate and resident needs.
Hotel Pioneers Takeover Management of Ajman Hotel
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ospitality veterans Reto Wittwer and Ulrich Eckhardt completed the successful management takeover of the Ajman Hotel, formerly known as Kempinski Hotel Ajman. The hotel now carries the Blazon Hotels brand and premium service philosophy, as part of the newly established hotel management company Smart Hospitality Solutions. “We are confident in the continued
growth of the UAE hospitality market, which is why we are delighted to be part of the rebirth of the very hotel in Ajman that helped put the Emirate of Ajman on the map back in the 1990’s. We are grateful to hotel’s owners who gave us the opportunity to manage this magnificent property and trusting us to elevate its positioning to the highest level in the region,” said Ulrich Eckhardt, executive vice chairman, Smart Hospitality Solutions.
Ajman Hotel
20 JANUARY 2018
AIR
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flynas Commences Weekly Nigeria Service Saudi Arabia-based airline flynas has commenced a service to Kano in Nigeria.
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he company began operating the Jeddah-Kano route on December 15, 2017, with weekly flights between King Abdulaziz International Airport and Mallam Aminu Kano International Airport, departing on Fridays. Khalid Al-Dini, director, business support, flynas, said the operation was aimed at helping Muslims fulfill their Hajj-related obligations. Al-Dini said the company had designated an A330 airbus with capacity of 165 passengers for the weekly operation from Kano to Jeddah. Al-Dini said flynas had been participating in Hajj operations in Nigeria since 2014, to date transporting 27,000 pilgrims from Nigeria to Saudi Arabia for the religious exercise.
Boeing and flydubai Finalise 175 737 MAX Order
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oeing and flydubai finalised the purchase of 175 737 MAX airplanes in what is hailed to be the largest singleaisle jet order in Middle Eastern history. The deal, which includes options for an additional 50 jets, is valued at up to USD27 billion. Announced as a commitment at the 2017 Dubai Airshow, the deal allows flydubai to take advantage of the 737 MAX family’s flexibility and commonality, while using the unique size and range of the MAX 8, MAX 9, and MAX 10 to suit its growing network. All of the jets use the latest technology CFM International LEAP-1B engines, Advanced Technology winglets and other improvements with the aim to deliver the highest efficiency, reliability and passenger comfort in the single-aisle market.
EgyptAir Signs Agreement with Bombardier
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ombardier Commercial Aircraft and EgyptAir Holding Company announced that they have executed a firm agreement for the sale and purchase of 12 CS300 aircraft along with purchase rights for an additional 12 aircraft. EgyptAir’s Letter of Intent was previously announced on November 14 during the 2017 Dubai Air Show. “As we look back at the C Series successful entry in service, we are thrilled that its many achievements are paving the way to further success. Welcoming EgyptAir to the family of C Series operators is another landmark moment for Bombardier,” said Fred Cromer, president, Bombardier Commercial Aircraft. “The aircraft is performing exceptionally well, the industry recognises the C Series as best in class, and this order from another well-established airline is testament to its tremendous value.”
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AIR Emirates Ends 2017 on a High Note
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mirates ended 2017 on a high note marking significant milestones across its fleet, network, and product innovation initiatives. Among other high points and investments, Emirates grew its fleet by 21 new aircraft in 2017, with nine Airbus A380 and 12 Boeing 777-300ER deliveries, rounding off the year with 269 aircraft, and 243 aircraft pending delivery. The year 2017 also saw the opening of the Emirates Flight Training Academy. Emirates expanded its network to 156 destinations in 2017, with the addition of three new passenger destinations: Newark, USA via Athens; Zagreb, Croatia; and Phnom Penh, Cambodia. Sir Tim Clark, president, Emirates Airline, commented, “[…] We enter 2018 with optimism, and an unflagging drive to keep raising the bar in terms of customer experience and business performance.”
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Royal Air Maroc Orders Four B787 Dreamliners
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oeing and Royal Air Maroc have announced orders for four B787-9 Dreamliners, valued at USD1.1 billion at list prices, as Morocco's flag carrier plans to expand its international service. The airline will grow its fleet of Boeing B787s to a total of nine airplanes. Royal Air Maroc flies Boeing B787s on international routes from Casablanca to the US, South America, the Middle East and Europe, and plans to expand service to these areas with the additional aeroplanes. Abdelhamid Addou, CEO, Royal Air Maroc, commented, "Our vision is to be the leading airline in Africa in terms of quality of service,
quality of planes and connectivity. Ordering new-generation planes such as the Dreamliner puts our airline on the right track to fulfill our vision."
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AIR
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Qatar Airways Sustainability Report Revealed
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atar Airways Group published its Sustainability Report 20162017, providing a comprehensive review of the group’s commitment to environmental sustainability. The airline demonstrated constant and rapid growth during 2016-2017, with 14 percent more passenger and cargo flights carrying significantly more passengers, adding 10 new routes to its global network, and growing its fleet from 182 to 196 aircraft in the 12 month period ending March 31, 2017. Hamad International Airport exhibited similar growth in 2016-2017, serving 38.2 million passengers, managing 250,419 aircraft movements and handling 1.8 million tonnes of cargo. H.E. Akbar Al Baker, group CEO, Qatar Airways, said, “We are committed to our own sustainability journey as well as to contributing to the aviation industry’s target of carbon-neutral growth from 2020.”
Royal Jordanian Expands Malaysia and Turkish Routes
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oyal Jordanian expanded codeshare partnership with Malaysia Airlines, giving the airline access to Australia, as well as domestic Malaysia markets. From December 25, 2017, Malaysia Airlines started to operate Royal Jordanian routes from Kuala Lumpur to Langkawi, Melbourne, Penang and Sydney. Royal Jordanian also has expanded the codeshare partnership with Turkish Airlines covering the latter’s service to selected destinations in Europe. Turkish Airlines started to operate Royal Jordanian routes from Istanbul Ataturk to Milan, Malpensa, Sarajevo and Sofia, which commenced on December 18, 2017. Meeting the requirements of today’s challenging market, the airline features the latest advanced design, hailed as the most cost-efficient, reliable and capable singleaisle airplane. Along with facilitating an improved passenger experience, the airline’s addition to the carrier’s destinations aims to elevate the quality of services across its expanding network.
Norwegian Starts New Helsinki-Marrakesh Route
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orwegian is now operating weekly flights between Helsinki and Marrakesh, the first ever direct scheduled flights between the two destinations. The first flight, on November 04, 2017, was celebrated with a ceremony at its departure gate at Helsinki Airport. On the day, Tuomas Ramdahl, commercial manager, Norwegian, commented, “We have noticed that
Finnish people are increasingly interested in travelling. That is why we are happy to announce that from this day on, passengers departing from Finland have the opportunity to take a direct flight from Helsinki to Marrakesh. At the same time, we get to add a new scheduled flight to our selection.” Norwegian operates over 40 direct flights from Helsinki Airport and the direct flights to Morocco take place every Saturday.
Norwegian staff celebrate the first flight
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INTERNATIONAL
AFRICA
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Maldives Welcomed First Visitor of 2018
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aldives welcomed the first visitor of for this year, British national Georgina Holbrook, at a media event held at Velana International Airport. Maldives opened up a fresh chapter of new goals and accomplishments. Over the previous years several events have been concluded successfully which included welcoming the first visitor, 500,000 visitor, the 750,000 visitor and one millionth visitor. During the event Holbrook was awarded by Haris Mohamed, acting managing director, Maldives Marketing & Public Relations Corporation, with a congratulatory certificate, a gift representing the traditional Maldivian culture and a complimentary holiday package for seven nights including internal transfers sponsored by Furaveri Island Resort. The British market has been one of the topmost markets to Maldives over the years. By November 2017, 94,258 tourists arrived from the UK which is a growth of 1.1 percent compared to the same period in 2016.
Holbrook awarded with congratulatory certificated
Rovos Rail to Set Off on New Expedition
I Ravos Rail
n July 2019 Rovos Rail will set off on a new 15day expedition traversing Tanzania, Zambia, the Democratic Republic of Congo and Angola. It is said to be the first time in history that a passenger train will travel through the east-to-west copper trail on this route. The inaugural voyage will set off on July 16, 2019 from Dar es Salaam and includes a game visit in the Selous Reserve, a two-night safari in the South Luangwa National Park, and a city tour of Lubumbashi. Thereafter it joins the Benguela line for short walking tours detailing Angola’s recent history with journey’s end in Lobito. “To be able to introduce a new adventure after 29 years in operation is [...] a refreshing operational challenge,” said Rohan Vos, CEO, Rovos Rail.
South Africa Tourism Sector Strategy Approved
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s Africa is expected to increase its share of the global tourism pie in the coming years by an estimated seven percent, from its current three percent, Cabinet has approved the National Tourism Sector Strategy (NTSS) for 20162026 with the aim of growing and improving tourism to South Africa. According to a Grant Thornton study, by 2030 Africa can expect to see some 134 million arrivals, rather paltry in comparison to the 1.8 billion tourists expected to be on the move and exploring the globe by then. Tokozile Xasa, minister, tourism, South Africa, said, “Tourism destinations need to position themselves to take advantage of this sector’s growth trajectory. The NTSS is therefore well placed to respond to the country’s development imperatives and transformation agenda."
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South Africa
20 JANUARY 2018
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AMERICAS
IPAWS Makes US Debut
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an Francisco International Airport has become the first in the US to get Federal Emergency Management Agency approval to issue Wireless Emergency Alerts. This capability allows the airport to issue emergency alerts through the Integrated Public Alert Warning System (IPAWS), a unified platform that integrates multiple alert systems across the US. Designated staff will use the system to send a text message, accompanied by an audible alert, to mobile phone users in the prescribed area who have enabled emergency alerts under the government alerts section of their phone settings. Ivar Satero, director, San Francisco International Airport, commented, “[…] Wireless Emergency Alerts gives us an important tool to help keep people safe during an emergency.”
Delta Air Lines Reports Annual December Performance
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elta Air Lines reported its operating performance for December 2017, as the company carried 14.4 million passengers across its broad global network in the month. The airlines ordered 100 state-of-the-art Airbus A321neo aircraft with deliveries beginning in 2020, and a long-term commitment with Pratt & Whitney for Delta TechOps to be a major maintenance, repair and overhaul provider for the PW1100G and PW1500G engines, powering Delta's Airbus A321neo and C Series aircraft. In addition, Delta Air Lines was named the transportation industry leader and one of the US Most JUST Companies by Forbes.
INTERNATIONAL
Princess Cruises Announces Largest Autumn Deployment
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rincess Cruises’ 2019 Canada and New England season features the cruise line's largest-ever autumn deployment. The 2019 programme includes
A Princess Cruises vessel in New York
three ships with 16 departures, visiting 16 destinations on seven unique itineraries with three late night ports and two overnight ports boasting access to four UNESCO World Heritage sites. Highlights of the season also include a new 16-day Greenland and Canada voyage round-trip from New York on Caribbean Princess, visiting three ports in Greenland and three ports in Canada. "We are bringing three of our ships [...], for our guests to experience the [...] landmarks in this region," said Jan Swartz, group president, Princess Cruises.
United Airlines to Introduce New Routes
Air Transport Contributes in Argentina’s Economy
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he International Air Transport Association (IATA) announced new data showing that aviation and aviation-induced tourism contribute USD9.6 billion to Argentina’s economy to support 300,000 jobs. The findings are among the highlights from The Importance of Air Transport in Argentina study conducted by Oxford Economics on behalf of IATA. "Argentina's economy and people all benefit from the many contributions of aviation. Air transport supports international trade and commerce, foreign direct investment and tourism [...]," said Peter Cerda, regional vice president, Americas, IATA.
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New York
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nited Airlines announced it will begin a new service between six of its domestic hubs and eight destinations in California, Ohio, North Dakota, South Dakota, Virginia and Wisconsin. In addition to the new year-round services, the airline announced it will offer the only nonstop flight between New York and Rapid City, South Dakota, as of June 23, with a one-weekly service. In February, the airline will begin operating its newly enhanced bank structure at O'Hare International Airport to shorten connection times and provide better access to more destinations for customers connecting through the carrier's Chicago hub.
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INTERNATIONAL
AMERICAS
Crave Greater Fort Lauderdale Series Returns
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TravelClick Reveals December 2017 Numbers
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he Food Network & Cooking Channel South Beach Wine & Food Festival (SOBEWFF) returns for its 17th year, along with the Third Annual Crave Greater Fort Lauderdale Series of events, from February 21 - 25. The five-day series will feature an all-star line-up of chefs, celebrities and new events. Stacy Ritter, CEO, Greater Fort Lauderdale Convention & Visitors Bureau, commented, "As this series has grown over the last three years in Greater Fort Lauderdale with new events and celebrity chefs, so has the destination’s food scene flourished to take its rightful place on a bigger culinary stage. We cannot wait for all foodies to experience what we have cooked up for them in this year.” All Festival proceeds benefit Florida International University Chaplin School of Hospitality & Tourism Management students.
South Padre to Become Caribbean’s Port
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he South Padre Island, Texas, city council has approved a proposal by SPI Cruise Group a partnership of cruise port design, maritime operations and marketing professionals to create a plan to develop the destination into an attractive port of call on western Caribbean cruise itineraries. With increasing emphasis on tourism sustainability and concerns of over-tourism in some eastern and southern Caribbean ports of call, cruise lines are seeking alternative destinations with existing tourism infrastructure to add to their cruise itineraries. The initial stage of the project is expected to take four months to complete, and includes an aggressive marketing and communications plan to raise awareness of the islands potential.
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Canada’s Online Travel Market Rises
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anadians have driven a rise in online transactions making the country’s travel industry healthy, according to Phocuswright. Online gross bookings grew by 11 percent in 2017 reaching USD14,3 billion, while Canadian online travel penetration of the total market will rise from 41 percent in 2017 to 47 percent by 2021. The share of Canadian travellers who only or usually book online, rose from 50 percent in 2014 to 55 percent in 2017. However, online booking incidence correlates strongly to age: more than six in 10 Canadian travellers age 18-34 only or usually booked online in the past 12 months, compared to just 44 percent of travellers 55 and older.
ravelClick announced new data from the company’s December 2017 North American Hospitality Review. According to this data, as North American hoteliers’ transitioned from 2017 into the New Year, all travel segments in the fourth quarter of 2017 were experiencing growth in both average daily rates (ADR) and bookings, up 1.2 percent and 4.3 percent, respectively. TravelClick also found that RevPAR for these segments is up a notable 5.6 percent during this time. “As we wrap up 2017, this level of growth has been long-awaited by hoteliers, especially given how inconsistent the past year has been [...],” said John Hach, senior industry analyst, TravelClick.
24th Honolulu Festival Coming Up
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he Honolulu Festival will showcase its 24th annual weekendlong display of Asia Pacific culture from March 09 –11. The Honolulu Festival has, since 1995, been a major contributor to Hawaii’s tourism economy during a traditionally off-peak travel period. The free celebration features a variety of performances and activities, including music, dance, arts, crafts, exhibits, special presentations, a parade and fireworks show. It aims to perpetuate the strong cultural and ethnic ties between the people of Asia Pacific and Hawaii. Tsukasa Harufuku, president, Honolulu Festival Foundation, said, “Hawaii is such a diverse place with much cultural influence.”
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ASIA PACIFIC
Qantas Airways New Service from San Francisco
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antas Airways has announced plans to launch a new nonstop service from the San Francisco International Airport to Melbourne. The carrier, who already operates flights to Sydney from San Francisco, plans to add the second route later this year using Boeing B787 Dreamliner aircraft. “We are thrilled that Qantas has announced plans to add another destination [...],” said, Ivar Satero, director, San Francisco International Airport, said, “Qantas’ reputation dates back to the dawn of commercial aviation, and we are proud to be a part of the next chapter in their rich history. This new service to Melbourne reaffirms our status as the premier gateway to the Pacific.”
Hong Kong Airport Records Traffic Growth in November
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ong Kong International Airport saw significant growth in all three air traffic figures in November, 2017. During the month, passenger volume rose by 10 percent to 5.94 million, while flight movements increased by seven percent to 34,900 compared to November 2016. Cargo throughput went up by 6.9 percent year on year to 466,000 tonnes. Passenger growth was mainly driven by a 16 percent year-on-year increase in transfer/transit traffic. Passenger traffic to/ from Southeast Asia, Mainland China and Japan recorded the most significant increases.
INTERNATIONAL
Vietjet Upgrades Airbus Order
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ietjet has converted an existing order for 42 Airbus A320neo to one for the superior and larger Airbus A321neo, meaning a total of 73 A321neo and 11 A321ceo are now on order for future delivery. The first A321neo new engine option, registered as VN-646, has arrived at Tan Son Nhat International Airport, marking a major milestone for Vietjet as it has become the first airline in Southeast Asia to operate the Airbus aircraft powered by Pratt & Whitney’s latest-generation GTF engines. Fitted out with 230 leather-covered seats and high-quality carpeting, the first five rows of Vietjet’s new A321neo have been especially designed to accommodate passengers flying Skyboss, the airline’s premium service.
HK Express Introduces New Smart Baggage Policy
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K Express from January 01, has implemented a new policy on smart baggage with integrated lithium batteries. The change addresses the use of baggage that powers functions such as GPS, Bluetooth, Wi-Fi, electronic baggage tags, scooter capabilities, electronic locks, and power banks. According to the new policy, smart baggage with non-removable lithium batteries are pro-
hibited from carriages on HK Express, both as checked-baggage and as a carry-on. If travellers would like to checkin a smart baggage, the lithium battery must be removed and stored inside a carry-on during the flight. If a smart baggage with a removable lithium battery is carried as carry-on baggage, the battery should remain installed but all functions of the smart baggage must be switched off during travel.
Bangkok Airways Introduces New International Passenger Lounges
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angkok Airways has introduced its new International Passenger Lounges at Suvarnabhumi Airport. The new lounges are located on the third floor of concourse D, opposite gate D7. The facilities were designed with the airline’s characteristic boutique touches. The new Boutique Lounge is 250 m2 in size and can
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accommodate up to 120 passengers, while the Blue Ribbon Club Lounge measures 200 m2 and can accommodate up to 50 passengers. Passengers of Bangkok Airways departing on international flights have been able to enjoy the lounges since December 27, 2017. Provided services, depending on whether travellers are in the Boutique or Blue Ribbon Club lounge, include free Wi-Fi, computer access and snacks.
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RENDEZVOUS
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CONSIDERING THE GROWING POPULARITY OF BUSINESS TOURISM AND THE IMPORTANCE OF MICE IN QATAR, CHRIS FRANZEN, GENERAL MANAGER, GRAND HYATT DOHA & VILLAS, DISCUSSES HOW THE HOTEL CONTINUES TO ADAPT ITS SERVICES TO CORPORATE TRAVELLERS
Q&A with Chris K. Franzen GENERAL MANAGER, GRAND HYATT DOHA HOTEL & VILLAS
TRAVEL TRADE WEEKLY: How was 2017 in terms of business and how does this compare to the previous years? CHRIS FRANZEN: The first half of 2017 was excellent for us in terms of occupancy, we were able to bring in more guests to the country and to Grand Hyatt Doha Hotel & Villas. This success was mainly due to city-wide events in the first quarter followed by the school holidays and corporate travel. The leisure sector fared particularly well because of our beach-facing location, competitive pricing and our strategic marketing activities. [...] Due to the current situation, we saw notable drops in visitor numbers from our key source markets, i.e., UAE and the Kingdom of Saudi Arabia. What worked in the hotel industries benefit is the sheer support the country showed to the leadership, as most Qataris and residents remained within the country, resulting in a record breaking summer period. TRAVEL TRADE WEEKLY: Who is your main source market? CHRIS FRANZEN: While aforementioned markets broke away, we saw a healthy growth from markets such as the US, UK and Italy. We see this as a new opportunity for new business in addition to other strong emerging markets such as Turkey, China, Russia and CIS countries etc. TRAVEL TRADE WEEKLY: How important is the MICE sector to your business and in your opinion to the ongoing success and ambitious targets of Qatar’s tourism industry?
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CHRIS FRANZEN: The Meetings, Incentives, Conventions and Exhibitions (MICE) sector is a hugely important segment of the tourism business and is important to us as well. It provides profitability for rooms and event space that not only helps us to have a strong base business but also provides us an opportunity for high yielding transient business. Apart from bringing in various economic benefits, it also benefits a destination by providing opportunities for knowledge-sharing, country brand development and network building. TRAVEL TRADE WEEKLY: Qatar Tourism Authority aims to triple the number of business events tourists by 2030. In your opinion what is it that makes Qatar stand out as a MICE destination? CHRIS FRANZEN: Qatar has already become a regional hub for conferences and exhibitions and with over 90 percent of visitors to Qatar coming for business, most individuals come to attend a conference, a meeting, or an exhibition. QTA is investing in tourism infrastructure, including the construction of luxury hotels, resorts and meeting facilities. Qatar is already known for world class venues such as Doha Exhibition and Convention Centre (DECC), one of the largest single exhibition buildings in the world, which is located in Doha’s prime business district to cater to larger conventions. Another venue, the Qatar National Convention Centre (QNCC) located in Education City, features nearly 40,000 m2 of exhibition space divisible into seven individual halls. Qatar is also very well connected with global air networks, this is due to the continuing efforts of the government to create the best in air transport facilities and
the highest standards of exhibition space. TRAVEL TRADE WEEKLY: What kind of facilities / services do you offer to cater for the MICE client? CHRIS FRANZEN: Grand Hyatt Doha Hotel & Villas is one of the largest convention hotels in the city. Our ballroom can seat up to 1,000 guests for a lavish banquet or a large conference with different set up options such as banquet, classroom or conference. Al Silia ballroom is also divisible into three separate rooms for more intimate gatherings. The hotel also has 11 meeting rooms that are located on the fifth floor and from 22 to 104 m2 conveniently located adjacent to a dedicated foyer area. Our meeting rooms offer flexible space and can accommodate eight to 80 people depending on set-up. The hotel also features 249 elegantly appointed rooms and suites, mixing contemporary décor with warm Arabian hospitality and 91 luxurious villas all with a private access to the 400 m private beach, gardens and swimming pool. TRAVEL TRADE WEEKLY: What are your future plans which aim to further boost MICE sector in the country and attract more corporate travellers from the regional and international market? CHRIS FRANZEN: With the Qatar government’s efforts to position itself on the global map as a destination for MICE, it is expected that Qatar’s hospitality market for MICE business will show growth owing to its mainly tourism-related development. We are now actively seeking to stage MICE events with the help of our strong Hyatt Sales Force network and active participation in global MICE fairs.
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Radisson Mumbai Goregaon Opened
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adisson Mumbai Goregaon opened its doors in Mumbai. The property features 98 cotemporary rooms equipped with amenities including free, LED TV with premium channels, and coffee and tea making facilities. The suite includes extra features like a separate living room, dining table, walk-in wardrobe, bath tub and more. The hotel also features an in-house spa and salon; Tattva, 180 Degree Dining, the all-day dining restaurant, the open-to-sky restobar, The Tipsy Terrace and the Liquid Lounge. Moreover the company boasts 11 halls for meetings and events which include Wi-Fi, data projectors and other state-of-the-art audiovisual equipment.
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Mövenpick Signs New Vietnam Property
Business room guests are also provided access to an onsite business centre with the latest technology.
Radisson Mumbai Goregaon
Dusit Thani Bangkok Extends Operational Days
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övenpick Hotels & Resorts is expanding in Vietnam after signing a deal to manage the Mövenpick Resort Lang Co. The 148-key property, scheduled to open in the fourth quarter of this year, is the hospitality firm’s sixth pipelined property in Vietnam, a destination earmarked for rapid growth. Mövenpick Resort Lang Co will feature rooms, suites and one-, two- and three-bedroom villas. Leisure facilities will include a spa, fitness centre, outdoor swimming pool and kids' club. The 18-hole Laguna Lang Co golf course, will be just minutes away. Two all-day restaurants will serve Vietnamese dishes and international cuisine, while the property is expected to become a popular destination for corporate gatherings and special occasions, including beachfront weddings.
Centara Announces Agreement for Government Complex
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usit International has announced that its flagship hotel, Dusit Thani Bangkok, will now remain fully operational until January 05, 2019, instead of April 16 of this year, as was previously announced. The hotel’s closing date has been extended to allow Dusit and its partners more time to add even greater value to the new version of the hotel, which will open as part of a THB36.7 billion (USD1.1 billion) landmark mixed-use project to be built in partnership with Central Pattana. Centra by Centara Government Complex Hotel & Convention Centre Chaeng Watthana
Delta Hotels Debut Asia
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elta Hotels announced the opening of the 339-room Delta Hotels by Marriott Shanghai Baoshan in China, marking its inaugural entry in Asia-Pacific. The hotel offers visitors flatscreen LCD TVs, air purifiers, capsule coffee machines and premium bath amenities. Dining options range from American style at the Lotus All Day Dining Restaurant to grilled steaks at The Kitchen and sophisticated fine dining at TRU, Lobby Lounge and the DWB. The hotel also boasts a Grand Ballroom, equipped with state-of-the-art audio-visual equipment to cater for corporate events, meetings and other occasions.
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entara Hotels & Resorts has announced a long-term lease agreement for Centra by Centara Government Complex Hotel & Convention Centre Chaeng Watthana. Suthikiati Chirativat, board chairman, Centara, signed the agreement for the 204-room hotel and conference property. The Centra by Centara Hotel and Convention Centre at the Government Complex offers accommodations and meeting facilities for business people, delegates and officials. Its 24 meeting rooms, including the Vayupak Grand Ballroom, can host a variety of conferences and events simultaneously as well as weddings and concerts. Hotel and conference facilities are integrated so that guests can easily walk between meeting and event venues, restaurants, and their hotel rooms.
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Etihad Aviation Group Headquarters, Abu Dhabi
Oman Opens Oryx Sanctuary to Public
Etihad Aviation Group Promotes Year of Zayed Etihad Aviation Group has announced a yearlong programme of activities to mark this year as the Year of Zayed. Etihad’s headquarters inaugurated its Year of Zayed activities by holding a flag-raising ceremony. In support of the national initiative, Etihad has launched a strategy based on the government’s four Year of Zayed pillars: Wisdom, Respect, Sustainability and Human Development. A humanitarian spirit will be encouraged through initiatives focused on supporting societies and urban developments in many countries, while promoting an eco-friendly environment with its Greener Together campaign. Etihad Aviation Group will support the establishment of libraries and skill development centres and a number of events to showcase values are planned in the UAE .
A sanctuary for one of the Gulf’s most fabled creatures, the Arabian oryx, has been opened to visitors in Oman. Situated in central Oman's Haima province, the 2,824 km2 Arabian Oryx Sanctuary was fenced off for decades while, in November 2017, the authorities officially reopened it as part of Oman’s efforts to boost tourism. Extinct in the wild for a time, the oryx is a rare member of the antelope family famed for its elegant horns. Hunted prolifically, the last wild member of the species was killed in Oman by suspected poachers in 1972. The species survived through a programme breeding them in captivity and in 1982, 10 were released into the sanctuary. Numbering just 100 two decades ago, there are now almost 750.
American Cruise Lines Supports Connecticut Food Bank
American Cruise Lines staff
American Cruise Lines reported that it raised over USD14 thousand for the Connecticut Food Bank. For the past five years, American Cruise Lines has held a Holiday Give-Back Programme, which donates USD50.00 for each cruise ticket sold during the holiday season to the Connecticut Food Bank. Since the programme began in 2013, the Line has been privileged to contribute each year to such a critical local organisation. “We are so pleased to contribute to this fantastic organisation and our staff looks forward to volunteering at the Wallingford centre each year. There is nothing more rewarding than giving back and directly affecting our local community in a meaningful way, especially during the holiday season,” said Susan Shultz-Gelino, director, sales, American Cruise Lines.
Arabian Oryx
Gulf Air Supports Bahrain National Football Team
Krešimir Kučko, CEO, Gulf Air and Waleed Abdulhameed Al Alawi, deputy CEO, Gulf Air with the Bahrain National Football Team
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Gulf Air has announced that it will continue its support of the national football team of Bahrain by allocating an aircraft to transport spectators free of charge from Bahrain to Kuwait to cheer on to the players. The team recently reached the semi-finals of Arabian Gulf Cup which took place in Kuwait City from December 22, 2017 until January 05. The national carrier’s support comes in line with a series of initiatives to support Bahrain’s sport scene and as part of Gulf Air’s corporate social responsibility programme. Gulf Air is the official carrier of the Bahraini football team in its participation in the Arabian Gulf Cup in Kuwait and says it is keen to work hand in hand with the youth and in the field of sports.
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Take a Shot! Share with us the latest images of your activities and let your colleagues know what you have been up to. H.E. Shaikh Khaled bin Humood Al Khalifa, CEO, BTEA received Mohammed Bin Yousif, ambassodor, Tunisia in Bahrain on January 10
Virgin Atlantic teamed up with B40, Universal Music, Elite island Resorts, and Antigua & Barbuda Tourism Authority to get the message out that the Caribbean is ready to welcome tourists
Semiramis InterContinental Cairo in collaboration with Picasso East art gallery, hosted a vernissage displaying the artworks of renowned Egyptian artist Yassin Harraz
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Qatar Airways allows passengers to enjoy the dance of northern lights during flights to Scandinavian countries and Canada
Gulf Air offers kids-friendly backpacks to make sure the kids are fully engage during the flight
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NEWS & EVENTS EVENTS EMITT Istanbul, Turkey January 25 – 28 www.emittistanbul.com EMITT, attracts over 46,000 industry professionals and tourists, annually, looking for new travel opportunities from destinations and travel service companies from across the globe.
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Bedaya Launches Flower Arrangement Competition
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edaya Center for Entrepreneurship and Career Development has launched a competition for local entrepreneurs working in floristry in collaboration with L’ETO café. The competition started on January 01 and ran until January 12, open to participants who have been in this business for at least six months with either a commercial registration or a licence to work from home. Contestants uploaded photos of previously
done arrangements to the dedicated website- www. surveymonkey.com/r/leto-flowers. Four candidates will be shortlisted and attend a workshop about L’ETO café to ensure their arrangements for the competition are in line with the café’s concept. Each finalist will display their arrangements at L’ETO where customers will vote to select which competitor will be granted a month’s contract for supplying the café with flower arrangements.
HOSPITALITY INDONESIA CONFERENCE (HIC) Jakarta, Indonesia January 30 – 31 www.hospitality-asia.com HIC focuses on delivering a sea of timely market insights that facilitate corporate strategies and growth on a regional scale.
ITB-BERLIN Berlin, Germany March 07-11 www.itb-berlin.com Hailed as the leading travel trade show, ITB Berlin is the foremost business platform for global touristic offers.
ATC Forum to Debut Airport Show
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he organisers of Airport Show introduced Air Traffic Control (ATC) Forum as a co-located event of the annual trade show in 2018. ATC Forum is all set to see the leading lights of the ATC industry making it to the platform with a one day conference and three day exhibition. Industry players have welcomed the forum as part of the world’s biggest airport industry show, taking into account the air traffic growth projections and investments in airports and related facilities in the Middle East, Africa and South Asia, as predicted by the ICAO, IATA and CANSO. Airport Show, organised by Reed Exhibitions takes place over three days at the Dubai International Convention and Exhibition Centre and in the 2017 addition, it attracted over 350 exhibitors from 90 visiting countries and 7,500 attendees.
Qatar Airways Group Sponsors ExxonMobil Tournament
ATM Dubai, UAE April 22-25 arabiantravelmarket.wtm.com B2B exhibition showcasing over 2,800 products and destinations from around the world to over 28,000 travel trade visitors.
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atar Airways and Qatar Duty Free celebrated the opening of the Qatar ExxonMobil Open Men’s Tennis Tournament 2018, as the Official Airline and Retail Sponsors. World number-five Dominic Thiem of Austria lead the lineup of competitors at this year’s championship, which hosted 32 singles players and 16 doubles teams during the six-day event. The tournament was held at the state-of-the-art Khalifa International Tennis and Squash Complex in Doha from January 01-06. Both Qatar Airways and Qatar Duty Free marked their presence at the event by hosting special booths at the sponsors’ village, offering tennis fans a taste of their world-class hospitality. Qatar Duty Free also displayed gifts signed by the players, providing four fans with the chance to win them.
Qatar ExxonMobil Open Men’s Tennis Tournament 2018
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