18 JUNE 2016 ISSUE 345
04 GENERAL
08 DUBAI PARTNERS WITH AIRBNB
THIRD RODA HOTEL OPENS IN DUBAI
14 RAKJET INTRODUCED TO THE WORLD
PASSENGER TRAFFIC AT DWC SURGES 79.8 PERCENT
MARKET UPDATE
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TRAVEL TRADE PUBLICATIONS
REGIONAL AIR TRAFFIC MOUNTS
MANAGING EDITOR Mary Kammitsi mary@traveltradeweekly.travel ASSISTANT EDITORS Rita Kasziba Maria Kazeli JOURNALIST Pauline Shahabian
Hamad international Airport
CONTRIBUTOR Ana Mladenovic PRESS Maria Demetriadou DESIGN & LAYOUT Elena Stylianou WEB & BUSINESS DEVELOPMENT MANAGER Savvas Kammitsis DIRECTORS Andreas Constantinides Mary Kammitsi HEADQUARTERS T.T.W. Travel Trade Weekly LTD P.O. Box 25255, Nicosia 1308 Cyprus Tel: +357 22 021607, Fax: +357 22 103670 WEBSITE www.traveltradeweekly.travel EMAILS info@traveltradeweekly.travel sales@traveltradeweekly.travel editorial@traveltradeweekly.travel WORLDWIDE REPRESENTATIVES Representative for North, South & Central America, and the Caribbean: Neil Strickland GlobeTM Tel: +19542969515 neil@globetm.com
The number of passengers travelling through Middle Eastern airports in March increased 10.4 percent year-on-year, leading to a 10.2 percent improvement for the first three months of the year.
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s Airports Council International (ACI) Asia-Pacific’s data revealed, in terms of air freight volumes, growth in the Middle East remained solid at 2.9 percent in March, resulting in quarterly surge of 4.4 percent compared to 2015. Cargo figures at Dubai International climbed 3.5 percent, Dubai World Central and Abu Dhabi International Airport, on the other hand, posted declines of 6.9 percent and 4.4 percent, respectively. A positive exception was Doha’s Hamad International Airport with a 20.3 percent growth.
Representative for Indian subcontinent: Faredoon Kuka RMA Media Tel: +912229253735 kuka@rmamedia.com
ETIHAD AND PARTNERS SECURE FURTHER FUNDS
Representative for UK & Ireland and Scandinavia: David Simpson Simpson Media Tel: +447900885456 david@simpson-media.com
MENA EXCHANGE RATES
as of COUNTRY
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17.6.2016 CURRENCY 1USD=
Bahrain (BHD)
Dinar
0.37
Jordan (JOD)
Dinar
0.71
Oman (OMR)
Rial
0.39
Qatar (QAR)
Rial
3.64
Saudi Arabia (SAR)
Riyal
3.75
UAE (AED)
Dirham
3.67
Algeria (DZD)
Dinar
110.31
Egypt (EGP)
Pound
8.87
Iran (IRR)
Rial
30,530.63
Iraq (IQD)
Dinar
1,163.11
Kuwait (KWD)
Dinar
0.30
Lebanon (LBP)
Pound
1,500.73
Libya (LYD)
Dinar
1.36
Morocco (MAD)
Dirham
9.70
Syria (SYP)
Pound
219.85
Tunisia (TND)
Dinar
2.15
Yemen (YER)
Rial
249.85
Etihad Airways, Etihad Airport Services, airberlin, Air Serbia, Air Seychelles and Alitalia have raised a further USD500 million in a second platform transaction from the international financial community, following the success of 2015’s bond, which amounted to USD700 million.
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uring a series of road show meetings in Abu Dhabi and Dubai as well as global investor calls with the London, Asian and European markets, the shared vision and strategies of the airlines were laid out to financial institutions, highlighting the growing network coordination and revenue development initiatives, coupled with joint procurement and business synergy projects. The funds raised by the transaction will be used largely for capital expenditure and fleet development, as well as for refinancing, depending on each individual airline’s needs.
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WEEKLY NEWS
DUBAI PARTNERS WITH
AIRBNB
DUBAI DEPARTMENT OF TOURISM & COMMERCE MARKETING (DTCM) AND COMMUNITY-DRIVEN HOSPITALITY COMPANY, AIRBNB SIGNED A MEMORANDUM OF UNDERSTANDING TO HELP TO PROMOTE RESPONSIBLE HOSTING AND TO FURTHER DEVELOP TOURISM IN THE EMIRATE.
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he document aims to bolster collaboration between the two parties and support the enhancement and diversification of the destination’s home sector, fostering competition through a safe and transparent holiday home segment. Under the agreement, Airbnb will cooperate with DTCM on preventing breaches of the regulation by informing all host members of policies via its website and through email reminders. The two entities will also explore joint marketing and promotional activities.
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Dubai Unveils USD272 Million Waterfront Project
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ubai Holding revealed details of Marasi Business Bay, an AED1 billion (USD272 million) waterfront destination that will encompass what is hailed as the longest promenade in the UAE, water homes, floating restaurants, retail options and five palm tree-lined marinas. According to Mohammad Abdulla AlGergawi, chairman, Dubai Holding, the project will be developed in phases with the promenade expected to be completed by September, followed by a park area and The Yacht Club. “A substantial part of the development is set for completion by 2020, with overall works concluded by 2023,” added AlGergawi.
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WEEKLY NEWS
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Mall of Qatar retailers
Mall of Qatar Readies for Launch
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he soon-to-open Mall of Qatar organised a welcome aboard event for all major anchor retailers and future tenants to detail the venue’s readiness to its partners. More than 100 retailers are already shop fitting and over 200 more are expected to start in the coming weeks. Naomi Sargeant, marketing director, Mall of Qatar, stated, “[This] marks the beginning of our journey to share the vision, mission, brand story, and messages we have created that will be our promise to deliver to the consumers’ needs and hopes. This is just the beginning of our journey.” Sargeant also reaffirmed the management’s commitment to continuously raising the bar and bringing the trendiest, most enjoyable and exhilarating experiences to Qatar.
Ibn Battuta Mall Expands
Oman Puts Emphasis on Taxi Services
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N Opening of the extension
man’s Ministry of Tourism partnered with Ingenuity Technologies to launch a new taxi management service in the Sultanate. The system will bring together all taxi operators under one umbrella, in a bid to provide the best travel experience to tourists, locals and expats, while also benefitting taxi drivers through innovation and technology. The specialised software will make taxis accessible to everyone with a mobile device via dedicated Android and IOS mobile applications for both the driver and the passenger. To support the initiative, a website and call centres will also be available.
akheel officially opened a 28,000m2 extension at Ibn Battuta Mall in Dubai, marking the completion of the first phase of a massive development at one of the world’s largest themed retail complexes. Bringing the total number of outlets to almost 400, the enhancement saw the addition of 60 new shops, restaurants, cafés and services to the commercial centre, which currently welcomes some 20 million visitors a year. A two-storey link connecting the mall to Ibn Battuta Metro Station is also due to open soon, inaugurating among others the first hotel of the destination, a 372-room Premier Inn branded establishment, later this year.
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Overseas Travel Bureau Commits to Travelport
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ravelport signed an extended agreement with Qatar-based travel management company Overseas Travel Bureau. As part of the deal, the firm will utilise the technology partner’s travel commerce platform to process bookings by benefitting from access to Travelport’s content inventory, including fares and ancillaries from the world’s leading airlines and over 650,000 hotel properties. “The renewal of our agreement is a testament to the innovative technology and exceptional service we have come to rely on from Travelport to grow our business,” commented Jihad Houso, general manager, Overseas Travel Bureau.
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WEEKLY NEWS TECHNOLOGY
SITA to Develop Single Passenger Token Travel technology provider SITA is exploring the potential of blockchain technology to provide globetrotters with a secure single token to pass through airports and borders.
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he system allows biometric authentication of passengers throughout the journey, a step which could eliminate the need for multiple documents. SITA’s research imagines passengers creating a verifiable token on their mobile phone which contains biometric and other personal data and in this vision any authority can scan a face and a device to verify individuals as authorised travellers without biometric details being stored.
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WEEKLY NEWS ACCOMMODATION
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Third Roda Hotel Opens in Dubai
Roda Metha Suites
Continuing its expansion across the UAE, Roda Hotels & Resorts, a subsidiary of Dubai International Real State added a new address to its Dubai portfolio.
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et in a seven-storey tower on the doorstep of The Lamcy Plaza, Roda Metha Suites offers 122 newly furnished serviced suites ranging from studios to one-bedroom units boasting a total internal space of between 45 – 80m2, ideal for both long- as well as short-term stay. Guests of the property can enjoy four-star hotel quality services and take advantage of an outdoor swimming pool and a gym.
Dusit to Break Ground on Dubai Development
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usit Hotels and Resorts inked a technical design agreement with ACES Property Development to bring a new hotel apartment project under the DusitPrincess brand to Dubai. The deal was formalised at a signing ceremony held at Dusit Thani Bangkok, presided over by executives from both companies. DusitPrincess ACES Dubai will be located in the Jumeirah Village Circle, in close proximity to the new Dubai World Central airport, Palm Jumeirah, and other shopping and entertainment venues.
Corinthia Adds Its Name to Dubai Project
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orinthia Hotels entered into a strategic partnership with UAE-based Meydan Group to support the design development and operate an iconic resort that is being built on the site of the former Meydan Beach Club in Dubai. Scheduled to open in 2019, The Corinthia at Meydan Beach will be a 55-storey tower, comprising 300 rooms and 60 high-end serviced apartments. The property’s grand architecture will feature a stepped podium wrapping around landscaped pools and gardens. The new address will offer extensive indoor and outdoor leisure and dining facilities, a luxury spa, a club and banqueting amenities.
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WEEKLY NEWS ACCOMMODATION
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City Centre Rotana Opens New Restaurant
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iming to capture the true essence of Lebanese cuisine, City Centre Rotana Doha launched a new food and beverage venue, called Misk. According to Joseph Coubat, general manager, City Centre Rotana Doha, the restaurant is unique in its menu, design and ambience, complementing the hotel’s upscale services and vi-
sion to become the go-to destination at both local as well as regional levels. Coubat added, “Through Misk, we are aiming to provide an innovative and traditional cuisine for the first time in Qatar amid an authentic Lebanese atmosphere. We will have on offer diversified dishes, including the Lebanese appetizer Maza.”
Millennium Plaza Dubai Refreshes Lobby
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illennium Plaza Hotel Dubai’s lobby is set to emerge with a new look in September, following some renovation works. The design will emanate understated luxury with modern amenities and warm interiors to create a relaxing environment, with each zone, including the main area, reception desk as well as the restaurant providing inviting spaces, ideal for socialisation. Daniel Mathew, general manager, Millennium Plaza Hotel Dubai, said, “We will be offering a complete design that blends Arabic influence and modern interiors, creating a warm and welcoming atmosphere in line with our family and friends concept. While renovations continue, the hotel remains fully operational and open for guests.”
New lobby rendering
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WEEKLY NEWS ACCOMMODATION
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Rotana to Manage Luxury Property in Marrakech
The Gulf Hotel Showcased to Russian Group
The Russian team
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otana signed an agreement to add a new Arjaan property to its portfolio, marking the brand’s debut in Morocco. The 140-key establishment will be located at M Avenue, the new high-end shopping, entertainment and residential destination in Marrakech. Catering to both business and leisure travellers, it will feature modern facilities, including three dining outlets, meeting rooms, conference and banquet halls, a swimming pool, and more. “Our new Arjaan in Marrakech will offer everything guests need to be comfortable and productive, and will exude sophisticated elegance across all facets of the property. The hotel’s majestic location […] is a highlight in itself, and we are dedicated to offering all our guests a refined lifestyle experience that is second to none,” said Omer Kaddouri, president, Rotana.
The new Arjaan property
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s part of the Kingdom’s preparations for the Manama Gulf Capital of Tourism events, The Gulf Hotel Bahrain Convention & Spa hosted a high-profile Russian delegation consisting of representatives of the Russian travel and tourism sector. Ali Amralla, director of business development and strategies, The Gulf Hotel Bahrain Convention & Spa, gave an overview of the hotel’s historic background, achievements, facilities and future projects, while also presenting the country’s history that played a major role in the property’s growth since its opening in 1969. “This was a great collaboration to ideally promote our heritage and culture to the western society,” said Amralla.
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ubai’s four-star Towers Rotana completed the comprehensive renovation and reconstruction of all its 40 new luxurious apartments. The units have been completely overhauled to feature the latest technology and the highest levels of comfort to impress even the most discerning guests who can now enjoy distinctive and refreshing designs upon entering the hallways where sand-coloured wood accompanies visual art murals. Positioned on the highest six floors of the hotel, the new apartments boast views that extend to iconic landmarks, including the Burj Khalifa, Sheikh Zayed Road Skyline or the coastal residential area, Jumeirah.
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Towers Rotana
Towers Rotana Unveils 40 New Units
18 JUNE 2016
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WEEKLY NEWS ACCOMMODATION
West Bank: More than 80,000 Hotel Guests
Al Faisaliah Joins GHA
Al Faisaliah Hotel Riyadh
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l Faisaliah Hotel Riyadh, owned and operated by Al Khozama Management Company, became the latest member of Ultratravel Collection, a joint venture between Global Hotel Alliance (GHA), Travel Leaders Group and multimedia brand Ultratravel. Christopher Hartley, chairman, Ultratravel Collection, commented, “Travel to and from Saudi Arabia is booming. The growth in the leisure tourism sector and over 22 million forecasted international tourist arrivals by 2025, make Saudi Arabia an important, emerging market.” The second property under the brand, Al Faisaliah Resort & Spa at Durrat Arriyadh, is due to open in the third quarter of this year.
Palestine
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uring the first quarter of the year, 80,228 guests stayed at accommodation establishments in the West Bank with 33 percent of the total originating from European Union countries and 13 percent representing Palestine. The number registered a 20 percent decrease over the first quarter of 2015, whereas it was 32 percent lower than in the last quarter of 2015. During the period under study, guest nights at West Bank properties totalled 250,131, leading to an average occupancy rate of 16.5 percent.
Residence Inn by Marriott Manama to Lure Saudis
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n a bid to promote Bahrain as an ideal weekend gateway for Saudis, Residence Inn by Marriott Manama, Juffair teamed up with other industry stakeholders to host representatives of The Pink Tarha, a Riyadh-based website promoting tourism. The property invited the Saudi visitors to experience the two-bedroom suite and the wide array of facilities and amenities of Residence Inn by Marriott Manama and Marriott Executive Apartments, Manama. To highlight Bahrain’s myriad of leisure and entertainment options, guests were also treated to a tour with stops at several popular destinations. As Hossein Garan, general manager, Residence Inn by Marriott Manama, noted, Saudi Arabia remains an increasingly important market for Bahrain.
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WEEKLY NEWS AIRPORTS
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Nearly Two Million Travellers at Abu Dhabi Airport
Abu Dhabi International Airport
Abu Dhabi International Airport reported a 4.8 percent year-on-year increase in passenger traffic for April, with some 1.96 million visitors on record.
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he top five routes for the month under review included London’s Heathrow Airport, Doha, Bangkok, Mumbai and Jeddah. “Abu Dhabi is growing both as a global tourism destination and strategic transit hub […]. Several destinations in particular have seen a rise in passenger traffic including India, Germany, Thailand, the UK and Italy,” elaborated Mohammed Al Katheeri, acting chief operations officer, Abu Dhabi Airports, adding that the company continues to invest in both infrastructure and technology to keep pace with the growth.
Kuwait to Welcome New Airport Terminal
New terminal rendering
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imak Construction was officially awarded the tender for the construction of the new terminal at Kuwait International Airport. Scheduled for completion in six years and with a provision of maintenance for an additional two years, the facility will have the capacity to handle 25 million passengers per year and accommodate all aircraft types through 51 gates and stands. The terminal will boast advanced technologies including 12 megawatt cutting-edge solar power generation through 66,000 panels placed on the roof, which will partially power and assist in the lowcost operation and maintenance of the structure.
Dubai’s Airport Road Enhanced
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ubai Airports welcomed the commencement of an airport road expansion programme by Road & Transport Authority (RTA) that will increase capacity and alleviate congestion during peak periods as works get gradually completed over the next 18 – 24 months. “Expansion in the air obviously drives the need for expansion on the ground and throughout our period of continuous and considerable growth RTA has been instrumental in supporting access and connectivity to the airport for the citizens of Dubai, including the commencement of metro service in 2009,” explained Paul Griffiths, CEO, Dubai Airports.
Dubai International
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WEEKLY NEWS AIR
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Qatar Airways to Take Off to Chiang Mai
Gulf Air Endorsed for Ground Operations
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Qatar Airways revealed plans to fly to Chiang Mai five times a week via Yangon, effective from December 16.
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Chiang Mai
ulf Air became one of the first airlines in the region to be awarded the International Air Transport Association (IATA) ground operations manual certificate which affirms that the airline is in full compliance with international standards for ground safety and operations. “The airline’s achievements are positive for both its passengers who can have confidence that the latest aviation standards are in place and the industry which is another step closer to establishing its vision of a globally aligned operating environment,” added Kashif Khalid, campaign manager, Gulf area, IATA.
he largest city in northern Thailand will become the fourth location in the Asian country to be served by the Middle Eastern carrier, which also operates to Bangkok and Phuket, and is to commence flights to Krabi on December 06. “We have seen increased travel demand for our services to Thailand and now with the introduction of our award-winning product to popular secondary cities such as Chiang Mai and Krabi, we provide overseas visitors and tour operators with greater flexibility and ease of travel when designing their Thailand holiday itineraries,” explained Marwan Koleilat, senior vice president, east Asia and southwest Pacific, Qatar Airways.
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WEEKLY NEWS AIR
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Rakjet Introduced to the World
Oman Air Launches Daily Flights to Mashhad
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akjet has been launched, catering for all aspects of private aircraft management, sales and acquisitions. Based in the UAE, the company aims to address the increasing demand for feasible deals among Gulf aircraft owners. Serving destinations in Europe, Africa as well as the Middle East, the carrier is set to further accelerate the growth of travel and tourism in the country and the wider Gulf region, explained Hugh Courtenay, founder, Rakjet. Zaher Deir, managing director, Rakjet, added, “Leveraging its alliance with Private Jet Charter, Rakjet has an operational reach that extends around the globe. We are in a position to provide comprehensive management, charter, administrative, and financial services to our clientele.”
Hugh Courtenay
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man Air commenced daily services to Mashhad, its second destination in Iran. “The launch is in response to significant customer demand and we anticipate a high level of early bookings. The service will strengthen the well-established bilateral trade links between Oman and Iran and deliver further opportunities for the two nations,” confirmed Paul Gregorowitsch, CEO, Oman Air. With around 2.8 million inhabitants, Mashhad is Iran’s second most populous city and a major hub for cultural, religious and business affairs.
flynas Boosts Frequencies to Abu Dhabi
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lynas is increasing capacity between Saudi Arabia and the UAE with new routes linking Abu Dhabi to Riyadh and Jeddah. Effective from June 23, the airline will add a second daily service from the Saudi capital, increasing its combined offering with Etihad Airways to four flights a day. On the same day, it will also touch down in the Red Sea port city as a result of an extra daily operation, complementing the UAE carrier’s existing thrice-daily services. Bander Al Mohanna, CEO, NAS Holding, said, “Since the launch in December 2015, we have seen a significant increase in traffic on our daily Riyadh to Abu Dhabi route, owing to the strong demand for travel between the two capitals.”
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WEEKLY NEWS AIR
The Residence by Etihad Arrives in Melbourne
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Emirates Introduces Lounge in Cape Town
The new lounge
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tihad Airways introduced is Airbus A380 aircraft featuring The Residence by Etihad concept, on the Melbourne – Abu Dhabi and Melbourne – London routes. Passengers travelling from the Australian city to the UAE or the UK capital can now experience the world’s first three-room private suite on a commercial airplane, along with a range of innovations in all cabins. Highlighting the destination’s success, Shane O’Hare, senior vice president of marketing, Etihad Airways, noted, that Australia is currently the only country on the airline’s network to receive daily A380 frequencies to two cities – Melbourne and Sydney. The new aircraft will increase the total number of two-way tickets on the Melbourne – Abu Dhabi route by 26 percent to more than 11,500 seats per week.
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mirates’ premium and loyal customers can enjoy greater levels of comfort, hospitality and convenience following the opening of the airline’s two-level premium lounge at Cape Town International Airport. With a capacity to accommodate 123 passengers, the USD2.89 million facility provides complimentary access to all Emirates first class and business class customers, as well as to Skywards Platinum and Gold members travelling from the South African hub to Dubai.
Gulf Air to Accelerate Digital Revolution
World-class Lounge and Spa at Abu Dhabi Airport
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ulf Air and TransSys Solutions partnered to enhance Oracle E-Business Suite capabilities and features by utilising the latest technologies. As part of a digital transformation strategy, the carrier is complementing its private cloud with integration with the other providers forming their hybrid cloud to drive performance and productivity while optimising information technology spend. “Gulf Air has been one of the early adopters of technology. We have embarked on our digital transformation journey by adopting the hybrid cloud,” Jassim Haji, director of information technology, Gulf Air.
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bu Dhabi International Airport is taking the travel experience to a new level with Etihad Airways’ new flagship first class lounge and spa at Terminal 3. Inspired by world famous hotels, private members’ club and fine dining establishments, the close to 1,700m2 facility boasts an ultra-exclusive lifestyle environment and features 16 zones where guests can en-energise and be entertained. An à la carte restaurant, showcase bar, fitness room, cigar lounge, Six Senses Spa, Style & Shave barbers, nail bar, TV room, secluded relaxation room, prayer room and children’s play room are all available round-the-clock.
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WEEKLY NEWS INTERNATIONAL
Bulgari Comes to Moscow
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oscow has been chosen as the next location for Bulgari Hotels and Resorts with the world’s seventh property flying the Bulgari flag expected to open in 2019 in the Russian capital. Located in a prestigious area, just 300m from the city’s landmarks, the hotel will comprise 65 rooms and suites, including a 300m2 suite with a 600m2 rooftop terrace. Other facilities will include a signature restaurant and bar and a 1,600m2 spa with a pool. Bulgari Hotels and Resorts teamed up with Russian investor Alexey Bogachev and development company Strom Properties for the project.
Preferred Hotels Expands Partnership with Fortune
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referred Hotels & Resorts extended its collaboration with Fortune Hotels, adding seven new properties to its portfolio. The alliance is pivotal to the US-based company’s growth drive in India, expanding its presence in the market with a total of nine Fortune establishments in Ahmedabad, Bangalore, Chennai, Gurgaon, Navi Mumbai and Noida. “The fusion of traditional Indian hospitality and contemporary international standards, along with the brand support from ITC’s hotel group, makes Fortune Hotels an ideal fit in our India portfolio,” said Saurabh Rai, executive vice president, Preferred Hotels & Resorts.
Bangalore
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Q & A with
RENDEZVOUS
SULEIMAN OBEIDAT CEO, ROYAL JORDANIAN AIRLINES
THE YEAR 2015 MARKED THE BEGINNING OF A NEW ERA FOR ROYAL JORDANIAN AIRLINES (RJ) AS THE COMPANY EMBARKED ON A METICULOUSLY PLANNED FIVE-YEAR BUSINESS STRATEGY THAT HAS ALREADY BEGUN TO BEAR FRUIT AS SULEIMAN OBEIDAT, CEO, RJ, REVEALS.
TRAVEL TRADE WEEKLY: How is the 2015 – 2019 plan supporting RJ’s regional and global competitiveness? SULEIMAN OBEIDAT: It is one of the six pillars of the five-year business plan to increase the market share locally and internationally. This business plan is characterised by its continuity, for instance it is a business plan for 2015 – 2019, 2016 – 2020 and 2017 – 2021 and so on. Therefore, RJ will work on the dimensions of this pillar in parallel with the other five pillars for the development and progress of RJ in order to reach the targeted position.
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The competitiveness of RJ is exemplified in its inflight and ground services as well as in its new and modern fleet of aircraft with an average age of five years; it is, thus, one of the youngest fleets of aircraft in the world when compared to the International Air Transport Association’s statistics. One very significant advantage of the RJ network is its connectivity, including RJ’s connectivity, the oneworld carriers’ connectivity and our codeshare partners’ route networks that enable RJ passengers to reach further points beyond Amman. TRAVEL TRADE WEEKLY: As part of its transformation, RJ ceased operations to a number of destinations and launched services to high-demand locations, such as Tabuk, Najaf, Ankara, Jakarta and Guangzhou. What are the cornerstones of RJ’s expansion strategy? SULEIMAN OBEIDAT: As mentioned earlier, reviewing the network is one of the pillars of the five-year business plan. Being part of this pillar, RJ closed eight destinations for commercial reasons, with the latest being Kiev, which proved to be unprofitable for the time being. On the other hand, we opened five new destinations, with the latest being Guangzhou, which we launched in March this year. The process of reviewing the route network is continuous [and it is] focussed on two features; opening new markets whether in the East or the West, and also reconsidering the already suspended destinations like Delhi, Mumbai and others. RJ now flies directly to 56 desti-
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nations and indirectly to over 1,000 points around the world on board the oneworld carriers, and the codeshare partners that count 15. TRAVEL TRADE WEEKLY: As the national carrier of the Kingdom, RJ plays a pivotal role in the Jordan’s socioeconomic growth. How will the successful implementation of the 2015-2019 business plan ensure that the airline remains a key vehicle for Jordan’s development? SULEIMAN OBEIDAT: This year, we succeeded to increase the airline capital by JOD100 million (USD141 million) to become JOD146.4 million (USD206 million), while before 2019, the capital will increase by another JOD100 million (USD141 million) to become JOD246.4 million (USD348 million). This will give RJ the opportunity to grow […]. It will also give the airline a competitive advantage in regards with the fleet renewal. By 2019 – which is the end of the first phase of the plan – RJ will be running eight Boeing 787s in the fleet. It already has five, whereas the sixth will join the fleet towards the end of this year, the seventh at beginning of 2017 and the last one in 2018. The modern fleet of the 787s along with the other new Airbus aircraft will give RJ the chance to expand and add new markets on different continents. Finally, increasing revenues and controlling costs is a major part of the business plan pillar. The airline will work on implementing it continuously, and its results will directly reflect on the overall performance by that time, thus pave the way for better competitiveness for RJ’s interest. 18 JUNE 2016
TRAVEL TALK
“We hope to have […] employees from the local community
“As part of [the resort’s upcoming] launch, we will also be finalising our pre-opening roster, of which we hope to have over 50 percent of employees from the local community. We are not only looking to employee Omanis to assist with hospitality roles such as housekeeping and concierge, but also to help with on-site activities and tour programmes. To support the Omanis in their new roles, will be offering pre-opening training programmes in our resorts [...].”
Kingdom’s doors have always been open
GENERAL MANAGER, RESIDENCE INN BY MARRIOTT MANAMA JUFFAIR
HOSSEIN GARAN
GENERAL MANAGER, AL BALEED RESORT SALALAH BY ANANTARA, OMAN
JAMES HEWITSON
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“Saudi Arabia is our closest neighbour, thereby making Bahrain the perfect weekend destination. And although the Kingdom’s doors have always been open, we believe that everybody should take part in supporting the government by making this door open wider to bridge tourism. Residence Inn by Marriott brand promotes a dynamic and active lifestyle that is a perfect fit for weekend travellers and we hope that with this culture, we will be able to reach out to weekend travellers from Saudi Arabia using this generation’s language – social media.”
AREA DIRECTOR, SALES AND MARKETING, OMAN, AL BALEED RESORT SALALAH BY ANANTARA AND ANANTARA AL JABAL AL AKHDAR
FIRAS RASHID
[We] will primarily be targeting GCC residents
“We will be opening during [this] summer’s monsoon season so [we] will primarily be targeting GCC residents, looking to escape to cooler weather. Offering new levels of luxury alongside villas with private pools, Al Baleed Resort Salalah by Anantara is the first resort of its kind to open in the region, so we will also be looking to attract international guests. We are confident that Salalah’s stunning natural landscape and a plethora of heritage sites means it has huge potential as a tourist destination.”
TRAVEL TALK IS YOUR SPACE – this is a casual forum for travel industry professionals to discuss current issues and share stories. We want to hear from you, so send your comments, questions, frustrations and observations to editorial@traveltradeweekly.travel
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SUE WHEATLEY has taken on the role of director of sales and marketing at Fairmont The Palm, Dubai. Wheatley joins the property from FRHI Hotels & Resorts where she was executive director in charge of luxury sales across the company’s three brands, Fairmont, Raffles and Swissôtel, and oversaw an international team with presence in China, France, the UK and the US. With a proven 25-year track record in driving sales and growing market share for regional and international high-end hoteliers, in this position, Wheatley will spearhead the sales and marketing operation of the iconic address with a focus on the development and implementation of a comprehensive strategy touching every aspect of the 381-room resort.
MILOS CEROVIC
CLAUDIO ROSCIGNO has been appointed regional director in charge of MENA for Preferred Hotels & Resorts. With over 15 years of industry experience and an international pedigree that includes senior executive roles with brands such as Rosewood, Four Seasons and InterContinental, Roscigno has gained valuable expertise in front office as well as food and beverage operations and was also part of new hotel openings across three continents. In addition, he has held responsibility for various regional sales office set-ups and also headed task force management projects. Based in Dubai, Roscigno’s exposure in Beirut and Doha is set to add a new dimension to the business as Preferred Hotels & Resorts grows its regional portfolio.
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MILOS CEROVIC is now a key member of Beach Rotana Abu Dhabi as the property’s new resident manager. With more than 12 years of international experience with established hotel chains, such as MGM Hospitality, Hyatt and InterContinental Hotels Group, Cerovic joins the UAE hotel from Shangri-La’s Far Eastern Plaza Hotel, Taipei, where he spent the past two years in the same position. In his previous assignments, Cerovic was in charge of the rooms division, food and beverage and other operational teams. He is well-known for maintaining high standards of quality as well as for his focus on the utmost guest service.
Cerovic has worked with leadings brands
YASSAR AL MAJALI
SUE WHEATLEY
CLAUDIO ROSCIGNO
WHO’S MOVED
YASSAR AL MAJALI has been appointed country manager of Jordan at Sabre Travel Network Middle East. In his role, he will be responsible for driving new sales opportunities for the company’s business in the Kingdom, while also strengthening trusted relationships with corporate and leisure travel agency customers. Al Majali joins Sabre with more than 15 years of experience in the Jordanian travel and tourism sector. For the past seven years, he has worked as general manager of the Jordan Hotel Association and general manager of the Federation of Tourism Associations, where he helped create the 2011 – 2015 national tourism strategy in association with the Ministry of Tourism.
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AGENT CORNER
AGENT’S INSIGHT When and how did you get involved in the tourism industry? It was a call of destiny and a huge wish to develop Ukrai ne as a tourism destination. Our first steps were connected with intensive cooperation with hotels within our country. […] Now we are one of the leading companies in Ukraine in providing accommodation and tourism services in any city of this wonderful and filled with a variety of tourist attractions country.
NAME:
Dmitry Shevchenko
POSITION: Director and owner COMPANY: DINADIS Business Travel LOCATION: Ukraine WEBSITE:
www.dinadis.ua
What are the most important attributes of a good travel agent? The first one is a desire to create and work a lot, improve your strengths and develop new ones, do your best to reach your goals. The second is to create your own strategy and a good business plan. The third is to form a good team. The fourth is constant communication with your partners. When your partner remembers the name of your company or even more your name, I can say with confidence, that this is a huge step to success. And the last one is developing yourself, your staff and your business. What is the most frequently asked question that your company receives from customers? “How can you always cope with all our tasks on time?” What are the must-visits in Ukraine? The main destination, which is definitely worth to visit, is the capital Kiev. Here, you can walk the ancient streets of the city, where you will find many attractions. Another destination, which is absolutely different from other Ukrainian cities is Lviv, which is full of heritage cultural objects, monuments and unusual restaurants. Which destination is on your bucket list? Probably Mars; I am too young to hurry with my travel points, and I think I have a lot of time to visit all countries in the world. The goal which is harder to reach, but is not unreal, is another planet. 18 JUNE 2016
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TRAVEL CHANNELS
HOLIDAY INN ABU DHABI TRIGGERS FUN DAY
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AIRBUS UNITES WITH IRAN’S RED CRESCENT Airbus Little Engineer programme
T
he Airbus Foundation and the Iranian Red Crescent Society (IRCS) joined forces to train thousands of local teenagers in robotics and resilience techniques, developing their skills to effectively respond to disasters. With the two entities aiming to attract more than 6,000 participants by 2018, the programme will include three IRCS youth centres in Tehran this year, and expand to Isfahan, Mazandaran and Golestan in 2017, followed by Fars, East Azerbaijan and Lorestan in 2018. “Airbus Group has always sought to use its skills and resources to invest in and assist communities around the world, and we are confident that this partnership […] will have a resounding success for years to come,” said Andrea Debbane, executive director, Airbus Foundation.
Hotel associates having fun with the kids
A
team from Holiday Inn Abu Dhabi welcomed a class of kids from the Special Care Center for a fun-filled morning of activities with face painting, cup cake decorating, nail art, colouring and a mini
theatre. Robert Clark, general manager, Holiday Inn Abu Dhabi, said, “The morning was a fantastic opportunity to connect with the community and our special friends from the Special Care Center.” In the past, the property had already held various awareness and fundraising programmes to help people affected by natural disasters in various parts of the world.
RJ CELEBRATES ARAB HISTORY
R
oyal Jordanian Airlines’ (RJ) Boeing 787 performed an air show to mark the centennial of Great Arab Revolt, flying at low altitudes beside the Royal Jordanian Falcons fleet. The air show included two tours over Amman, with the aircraft carrying the logo of the milestone on the bottom of its fuselage. To mark the occasion, RJ employees also took part in the parade.
The parade
The hotel’s team
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FOUR SEASONS DOHA SUPPORTS ACTIVE LIFESTYLE
our Seasons Hotel Doha launched a health and wellness initiative with the tagline #MoveAMuscle, in support of muscular dystrophy. In a bid to raise awareness of the muscledebilitating disease, the property will present an ongoing complimentary wellbeing series to encourage guests and Doha residents to move their muscles and live an active lifestyle. “Our goal is to empower individuals and families to make their health and wellness a top priority. Four Seasons is honoured to help raise awareness towards this vital cause and offer complimentary programming to the community through our innovative #MoveAMuscle campaign,” said Todd Cilano, general manager, Four Seasons Hotel Doha.
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PHOTO ALBUM
Dubai Duty Free won multiple accolades at The Golden Globe Tigers Awards, in Kuala Lumpur
Salalah Rotana Resort held a ball fundraiser with the aim of raising money for the British School Salalah
Take a Shot! Share with us the latest images of your activities and let your colleagues know what you have been up to.
Rotana properties in Lebanon gathered their top partners for a barbeque at RaouchĂŠ Arjaan by Rotana
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Emirates unveiled its fifth Airbus A380 emblazoned with special livery in support of United for Wildlife
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City Seasons Al Ain turned 10
Le Royal Hotels & Resorts - Beirut won the title of the Best Spa in Lebanon at the Luxury Lifestyle Awards Middle East and Africa
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NEWS & EVENTS Visitor Volumes Surge at WTM Events
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he World Travel Market (WTM) portfolio of events has seen a year-on-year increase of 35 percent in travel trade visitors so far this year, with the figure reaching 37,651. Among those happenings, the recent Arabian Travel Market attracted more than 28,000 people representing a seven percent rise and marking a record turnout; the fourth WTM Latin America lured in 5,900 attendees, 5.4 percent more than 2015; whereas WTM Africa recorded a 23 percent boost in interest, taking the number to 3,322 visitors. Craig Moyes, director, WTM, said, “This massive increase in travel trade visitors across the WTM events so far means we are on track to facilitate even more business than in 2015 when USD7 billion worth of contracts were signed due to negotiations at our events.”
UNWTO: Tourism Connects Cultures
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ointly organised by World Tourism Organization (UNWTO) and the Ministry of Tourism of Lebanon, a series of events pertaining to Connecting People and Cultures through Tourism in the Mediterranean Region discussed the increasing relevance of religious and cultural travel and the opportunities it offers to link countries in the area. “Never before have so many people visited so many places and seen so many diverse cultures, traditions and faiths. Religious tourism can in fact be one of the most effective tools to foster mutual understanding and sustainable development” said Taleb Rifai, secretary general, UNWTO.
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EVENTS BALI & BEYOND TRAVEL FAIR Bali, Indonesia June 22 – 26 www.bbtf.or.id This year’s event is expected to conclude in deals worth IDR17 trillion (USD1.2 billion) from 275 buyers worldwide.
FARNBOROUGH INTERNATIONAL AIRSHOW Farnborough, UK July 11 – 15 www.farnborough.com One of the world’s largest aviation events for the global aerospace community.
IBTM LATIN AMERICA Mexico City, Mexico September 07 – 08 www.ibtmlatinamerica.com Leaders, organisers and specialised suppliers for events will convene for business adventures.
SEATRADE CRUISE MED Tenerife, Spain September 21 – 23 www.seatradecruiseevents.com A major biennial event focused on the world’s second largest cruise destination, the Mediterranean and its adjoining seas.
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