22 APRIL 2017 ISSUE 389
05 08 ACCOMMODATION GLOBAL VILLAGE CONCLUDED WITH SUCCESS
ACCORHOTELS REBRANDS DUBAI LANDMARK
07 MALL OF QATAR’S GRAND OPENING
02 Market Update
15 Travel Channels 16 Rendezvous
MARKET UPDATE
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TRAVEL TRADE PUBLICATIONS
Promising Start for Middle East Airports
MANAGING EDITOR Mary Kammitsi mary@traveltradeweekly.travel JOURNALISTS Ellen Petty Maria Sabova
Muscat International Airport
CONTRIBUTORS Panayiotis Karanicholas Anna Spyrou Dominique Christou SALES & SALES SUPPORT Magda Christou DESIGN & LAYOUT Elena Stylianou WEB & BUSINESS DEVELOPMENT MANAGER Savvas Kammitsis DIRECTORS Andreas Constantinides Mary Kammitsi HEADQUARTERS T.T.W. Travel Trade Weekly LTD P.O. Box 25255, Nicosia 1308 Cyprus Tel: +357 22 021607, Fax: +357 22 103670 WEBSITE www.traveltradeweekly.travel EMAILS info@traveltradeweekly.travel sales@traveltradeweekly.travel editorial@traveltradeweekly.travel WORLDWIDE REPRESENTATIVES Representative for North, South & Central America, and the Caribbean: Neil Strickland GlobeTM Tel: +19542969515, neil@globetm.com
As revealed by Airports Council International, passenger traffic across the Middle East airports for January, boosted by holiday travels, grew 9.3 percent in January, compared to the same period in 2016.
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uscat International Airport and Hamad International Airport (HIA) dominated the upward trend, with growth of 14.7 and 14 percent, respectively, followed by the largest gateway in the region, Dubai International, with a 9.7 percent gain year-on-year. In terms of air freight, the region’s hubs generated a 8.2 percent increase with HIA leading the way with a 20.9 percent jump over 2016 figures.
Representative for Indian subcontinent: Faredoon Kuka RMA Media Tel: +912229253735, kuka@rmamedia.com
Five Strong Years for flydubai Cargo
Representative for UK & Ireland and Scandinavia: David Simpson Simpson Media Tel: +447900885456, david@simpson-media.com
MENA EXCHANGE RATES
as of
2
20.4.2017
COUNTRY
CURRENCY USD1=
Bahrain (BHD)
Dinar
0.37
Jordan (JOD)
Dinar
0.71
Oman (OMR)
Rial
0.39
Qatar (QAR)
Rial
3.64
Saudi Arabia (SAR)
Riyal
3.75
UAE (AED)
Dirham
3.67
Algeria (DZD)
Dinar
109.94
Egypt (EGP)
Pound
18.10
Iran (IRR)
Rial
32,438.05
Iraq (IQD)
Dinar
1,170.16
Kuwait (KWD)
Dinar
0.31
Lebanon (LBP)
Pound
1,512.05
Libya (LYD)
Dinar
1.39
Morocco (MAD)
Dirham
10.01
Syria (SYP)
Pound
214.36
Tunisia (TND)
Dinar
2.31
Yemen (YER)
Rial
250.63
flydubai Cargo
flydubai Cargo has completed five years of operations, during which it expanded its freight network to 300 global destinations, including an uninterrupted service into the European Union (EU), following the completion of EU Aviation Security Validation and ACC3 designation.
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ontinuing to build on its growth throughout 2016, the flydubai division began operations from Al Maktoum International Airport and signed several security escort agreements at the hubs across Central Asia, Europe and the Middle East for handling of valuable cargo. Marking a successful year, the company was recognised for its performance, receiving Cargo Operator of the Year award at the Supply Chain and Transport Awards in Dubai and was presented as the Rising Star Carrier of the Year at the Payload Asia Awards.
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MARKET UPDATE
Dubai
Dubai Saw RevPAR Fall in March
According to STR’s preliminary data for March, hotels in Dubai experienced a challenging month with RevPAR declining 11 percent year-on-year to AED652.61 (USD177.68), driven down by the continued growth in supply.
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hile demand increased 4.6 percent thanks to a number of large-scale events, supply rose six percent, compared to March 2016, resulting in a 9.8 percent drop in average daily rate to AED756.21 (USD205.89). Despite a 1.3 percent fall in occupancy over the corresponding period in 2016, STR revealed that this is still a significant figure for March, at 86.3 percent.
Growing Passenger Demand in February
Global passenger traffic results released by International Air Transport Association (IATA) demonstrated strong growth in passenger demand in February.
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he month under review saw a 4.8 percent year-on-year rise in total revenue passenger kilometres (RPK), a 2.7 percent monthly capacity increase and a 1.6 percentage point jump in load factor, representing the highest figure ever reached in February, at 79.5 percent. Meanwhile, IATA estimates that allowing for inflation, the price of air travel has fallen by more than 10 percent in real terms over 2016, accounting for more than half the growth in RPK so far this year. Alexandre de Juniac, CEO, IATA, credited the continuous growth to lower fares and a healthier economic backdrop.
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WEEKLY NEWS
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HIA and ACI Asia-Pacific Discussed the Future of Aviation
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uring the three day event, organised by HIA and ACI Asia-Pacific, leading airport operators and aviation experts exchanged ideas and discussed critical issues facing the industry, as well as strategies to deal with such challenges. Badr Mohammed Al Meer, chief operating officer, HIA, enthused, “Together with ACI AsiaPacific, we have developed the ideal platform for industry leaders to come together to discuss trends and challenges, as well as propose ideas that will make a real difference to the future of aviation.”
HIA
On April 11, Hamad International Airport (HIA) hosted the 12th Airports Council International (ACI) Asia-Pacific Regional Assembly Conference & Exhibition, welcoming 400 delegates from 175 organisations.
GCC Financial Sector Highlights Innovation
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he sixth annual GCC Financial Forum, which took place earlier this year in Manama, saw some 800 financial industry experts convene to determine the sector’s way ahead. Co-hosted by Bahrain Economic Development Board, the event created a platform for discussions about the evolution of the region’s financial markets, outlining challenges and exploring opportunities through the application of innovative financial technology solutions. Victoria Behn, director, Middle East and Africa, Euromoney Conferences, emphasised the role of the forum as an ideal international gathering for exchanging ideas, developing new contracts and participating in leading-edge debates.
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WEEKLY NEWS
Retail Outlets Boost Hotels Income
Global Village Concluded with Success
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ubai’s multicultural festival park, Global Village, concluded its 21st season with a record breaking 5.6 million visitors. Offering 159 days of quality cultural and entertainment experiences, the venue also achieved a high guest satisfaction figure, scoring nine points out of 10. Ahmad Hussain Bin Essa, CEO, Global Village said, “[…] Global Village, especially in its 21st season, has strived to create a new experience every day for each and every one to benefit from, residents and tourists alike. The shopping, dining, funfair and entertainment experiences are authentic and of a world class level, which I believe is one of the reasons why Global Village has become a strong driver for tourism in Dubai. […]”
Global Village
ccording to Colliers International’s latest report, Middle Eastern hotels located in close proximity to retail venues can expect to generate 25 percent higher average daily rates than properties that are not co-located with major retail developments. Thanks to the region’s booming retail tourism, of which Dubai leads the way with its retail sector accounting for more than 40 percent of total tourism spend, hotels clustered around popular shopping outlets enjoy stronger business performance overall, such as beating seasonal fluctuations in tourist arrivals. Simon Press, senior exhibition director, Arabian Travel Market, revealed, “In the UAE, the idea of a combined retail, leisure and entertainment destination has really taken off. […] There is massive demand for urban tourism from Indian, Arab and Chinese visitors.”
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WEEKLY NEWS
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New Dubailand Contractor Unveiled
D Model of Dubailand
AMAC Properties has awarded an AED58.4 million (USD15.9 million) contract to Towers Technology Contracting for the main structure works of villas at Mulberry cluster in AKOYA Oxygen, set in Dubailand. Once completed, the 511ha leisure, entertainment and real estate megaproject promises an up-market resort feel, boasting energy-efficient homes, an 18hole championship golf course along with an organic produce market, hydroponic café, luxury wellness centre, outdoor yoga enclave and branded retail outlets. Mohammed Tahaineh, senior vice president, commercial, DAMAC Properties, said, “We are content with the pace of progress in development across the various clusters at AKOYA Oxygen. The contractors we appoint hold a proven track record characterised by quality work and timely delivery.”
TCA Abu Dhabi Promotes Reading Culture
BTEA Participated in Riyadh Travel Fair
ADIBF
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rganised by Abu Dhabi Tourism & Culture Authority (TCA Abu Dhabi), this year’s Abu Dhabi International Book Fair (ADIBF) will take place between April 26 —May 02, at Abu Dhabi National Exhibition Centre. The annual event provides a platform for publishers, booksellers, agents, cultural organisations and press to exchange ideas and identify business opportunities. Aiming to further promote reading culture in the UAE, the 27th edition will offer visitors the opportunity to enrich their cultural horizons through a series of lectures, seminars and panel discussions, all related to Emirati culture. In addition, the fair will be highlighting the significance of the Audiobook Experience, a programme which, for many years, has been enabling blind and visually impaired individuals to enjoy books.
n official delegation from Bahrain Tourism & Exhibitions Authority (BTEA) took part in Riyadh Travel Fair, held on April 07 – 10 at Al Faisaliah Hotel. Hailed as one of the most significant events in Saudi Arabia’s travel and tourism industry, BTEA shared an 84m2 stand with Bahraini hotels, travel agents and other stakeholders. Yousef Alkhan, director, tourism marketing and promotions, BTEA commented, “Our tourism awareness strategy focusses on taking part in regional and international travel and tourism related exhibitions. We are currently working closely with BTEA’s representative office in Riyadh to further develop and enhance Bahrain’s tourism offering […].”
Riyadh Travel Fair 2016
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WEEKLY NEWS Saudi Arabia’s Mega Amusement Project Announced
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n April 08, Doha celebrated the official opening of Mall of Qatar, welcoming more than 150,000 visitors. The launch was marked by some 2,000 artists in over 20 shows, including performances by Shaolin Warriors and Dinosaur Zoo Live. The USD1.48 billion retail concept, spread across 50ha, boasts innovative shopping with some 500 brands, top-notch recreation facilities as well as more than 100 dining outlets and car parking for around 10,000 vehicles. In addition, it houses a 19 screen cinema equipped with IMAX’s laser projection and a 4D screen, along with in-gourmet food services.
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Six Flags
Rendering of Mall of Qatar
Mall of Qatar’s Grand Opening
ailed as the first of its kind, Saudi Arabia is set to build a mega cultural, sports and entertainment city, with the foundation stone to be laid in 2018. The ambitious project, within the framework of Saudi Vision 2030 and funded by the Kingdom’s Public Investment Fund, will spread across an area of 334km² and is expected to feature a major safari zone along with a Six Flags theme park as some of the main attractions. With the first development phase scheduled for completion in 2022, the project demonstrates the country’s distinctive investment initiatives contributing in boosting the economy, creating job opportunities and providing quality lifestyle facilities for citizens and visitors.
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WEEKLY NEWS ACCOMMODATION
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AccorHotels Rebrands Dubai
Landmark
Mercure Dubai Barsha Heights Hotel Suites & Apartments rendering
ACCORHOTELS HAS ANNOUNCED THE EXTENSIVE CONVERSION AND REBRANDING OF A SHEIKH ZAYED ROAD LANDMARK INTO MERCURE DUBAI BARSHA HEIGHTS HOTEL SUITES & APARTMENTS, SLATED TO OPEN AFTER THE FIRST PHASE OF RENOVATIONS ON MAY 19, WHICH WILL SEE THE REFURBISHMENT OF 120 ROOMS.
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he second phase of the project will elevate the hotel’s status from four-star ranking into a five-star address. The upscale property will feature a mix of modern hotel suites and apartments, as well as an array of dining outlets, a lobby lounge, health club, spa and swimming pool, along with over 400m² of meeting room facilities. Upon completion of both stages, anticipated by the end of 2018, the address is expected to be the largest Mercure-branded property in the group’s global network with 1,015 guestrooms.
Carlton Downtown Dubai Unveiled
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ilton Hotels & Resorts has announced the introduction of DoubleTree by Hilton Sharjah Waterfront Hotel & Suites, set to open in 2020 following an agreement signed with Al Marwan Group. Responding to the emirate’s international trade buzz and burgeoning tourism, the property will boast 254 upscale suites and serviced apartments, an allday dining restaurant, lobby cafe, indoor pool, two gyms and treatment rooms. The address will be the operator’s second property in the emirate. “Hilton is the foremost hospitality company in the world and with this terrific project and unbeatable location on the Al Majaz Waterfront, we look forward to embarking on our journey into the industry with them,” commented, Marwan al Zaiem, chairman, Al Marwan Group.
Sharjah
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he First Investor has announced the purchase of Warwick Hotel in Dubai, which has been rebranded as Carlton Downtown, further expanding the company’s hospitality collection to nine properties. The address represents the third operated by Carlton Hotel Management, a brand owned by the group, which over the last few years has enhanced its position in the hospitality sector with a total investment of over AED2.2 billion (USD598.95 million) into hotel projects. Hosni Abdelhadi, CEO, Carlton Hotel Management, commented, “The Carlton Downtown hotel is an exciting addition to our portfolio of hotels as we continue to expand our presence in the region. Our strategy is to invest in high-growth markets such as Dubai and this fantastic acquisition will reinforce our market position.”
Hilton’s DoubleTree to Debut in Sharjah
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WEEKLY NEWS ACCOMMODATION
AccorHotels Introduces New Wellness Concept
Marrakech Presents Premium Aqua Fun
LABRANDA Premium Aqua Fun
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ollowing an agreement with R Hotels, the hospitality management division of R Holding, AccorHotels has announced the upcoming launch of The Retreat Palm Dubai Mgallery by Sofitel, designed entirely around wellness. Scheduled for a soft opening this summer, the property will feature 255 rooms and suites with sea views, as well as an extensive holistic wellness centre including a state-of-the-art spa. Guests will have the opportunity to enjoy access to world-class wellness consultants and well-being treatments, in addition to bespoke nutritional programmes available across the hotel’ s food and beverage venues. Due to its close proximity to Dubai’s main business hubs, the new resort will also be ideal for corporate travellers willing to incorporate wellness into their busy schedule.
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ollowing a grand ceremony, LABRANDA Premium Aqua Fun, an all-inclusive resort and home to what is said to be one of the largest water parks in the region has opened its doors in Marrakech. The 252-key property features a signature Aqua Fun Club where guests can enjoy 58 slides, 16 pools, a rafting river and a wave-pool. The address also boasts a range of entertainment and leisure facilities, along with diverse dining options. “We are committed to Morocco and our current portfolio of five hotels is a demonstration of our continued interest in this market. We hope to play an integral part in positioning Marrakech as a main destination for holiday makers […],” said Dietmar Gunz, CEO, FTI Group.
Hilton Unveils Pioneering Convention Centre in Mecca
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ilton Hotels & Resorts welcomed the newest addition to its growing Middle East portfolio, Hilton Makkah Convention Hotel, which opened its doors on April 02. Claimed to be the first and largest ballroom and convention centre in the city, the 764-key property caters to meeting and events of all sizes with its ability to accommodate up to 1,600 delegates in its pillar-less ballroom and eight multi-purpose venues. Guests can enjoy three restaurants and a café, along with a 24-hour modern fitness centre. Andreas Lackner, regional head, brand management, Hilton Hotels & Resorts, noted, “The opening of Hilton Makkah Convention Hotel marks Hilton’s 12th hotel in Saudi Arabia. With more than 30 hotels under development, Saudi Arabia features our largest development pipeline in the Middle East […].”
Hilton Makkah Convention Hotel
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Addis Ababa Added to Mövenpick’s Portfolio
Iconic DAMAC Towers Almost Complete
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s part of Mövenpick Hotels & Resorts’ expansion into subSaharan Africa, the hotel management brand has signed its first hotel in Addis Ababa. Slated to open in the fourth quarter of 2019, Mövenpick Hotel Addis Ababa will be located in the city’s exclusive Bole district, in close proximity of Addis Ababa Bole International Airport. The property will feature 252 keys, an expansive ballroom and state-of-theart well-being facilities, overlooking the Ethiopia’s national stadium and Elite Sports Centre. The management agreement serves as another step forward in the group’s strategic growth plans for Africa, following the opening of Mövenpick Hotel Mansour Eddahbi Marrakech and the signing of new projects in Tunisia, Kenya, Nigeria and Cote d’Ivoire.
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DAMAC Towers rendering
AMAC Properties has revealed that its Dubai-based luxury hotel and serviced residences, DAMAC Towers by Paramount Hotels & Resorts, is over 85 percent complete. As a result of fruitful cooperation between the developer and Paramount Hotels & Resorts, the project, which has already earned the accolade Tower Project of the Year at the Construction Week Awards in 2016, continues to progress with superstructure works already finalised. The complex comprises four 250m high towers which will feature one-, two- and three-bedroom luxury serviced branded apartments and a five-star hotel boasting over 800 keys. The project has been designed to offer over 1,900 units, numerous Hollywood-inspired lifestyle facilities and a saleable area of some 18.58ha.
Rendering of Mövenpick Hotel Addis Ababa
Frasers Enhances Growth
Viceroy Hotels Presented Beachfront Resort
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Viceroy Palm Jumeirah Dubai
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rasers Hospitality Group has announced its expansion plans in the Middle East and Africa (MEA), with eight new properties due to open, set to boast the company’s regional footprint to more than 1,500 units. Fraser Suites West Bay Doha, a 396key address, is the first property to launch, marking the group’s second operating address in Qatar and the fifth in the Middle East since it entered the market in 2009. Taking advantage of the region’s business and tourism growth, the group will inaugurate its presence in Saudi Arabia, with properties planned to be developed in Jeddah, Khobar and Riyadh. Tapping into the potential of Africa, the company also intends to debut on the continent with its first opening in Nigeria.
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iceroy Hotels has recently expanded its UAE portfolio of lifestyle luxury hotels, bringing a taste of California to Dubai’s hospitality scene with Viceroy Palm Jumeirah Dubai. Featuring 477 rooms and suites across 16 floors, the property is strategically positioned for convenient access to Dubai’s business districts, as well as the city’s many tourist and entertainment attractions. The opening of the resort marks the next step of Viceroy Hotel’s expansive growth strategy over the next few years, with forthcoming properties slated for Argentina, Chicago, Colombia, Panama, Portugal and Turkey.
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WEEKLY NEWS ACCOMMODATION
Four Seasons to Debut in Tunisia
First Fairmont Property in Morrocco
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Fairmont Royal Palm Marrakech rendering
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n partnership with Mabrouk Group, Four Seasons Hotels and Resorts has unveiled plans to open Four Seasons Hotel Tunis later this year. Featuring terraces overlooking the Mediterranean Sea, a Roman-inspired spa as well as a series of pools and gardens, the property will blend Arabic- inspired architecture with Mediterranean influences. Located near the city’s business centre as well as in close proximity to historical buildings and attractions, the address will suit both corporate and leisure travellers. Allen Smith, CEO, Four Seasons Hotels and Resorts, stated, “The Mabrouk Group shares our vision of creating a new luxury experience in Tunisia, one that showcases the highest standards of quality and craftsmanship, and introduces the personalised service and care for our guests that Four Seasons is known for.”
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ccorHotels has signed a hotel management agreement with New Mauritius Hotels Limited to re-launch an existing property as Fairmont Royal Palm Marrakech, set to debut in May. Marking a major step for the luxury brand in Africa, the mixed-use resort features 134 guestrooms and 94 private residences, with subsequent branded residences currently in development. In addition to its own course, the property is surrounded by three golf courses and offers a variety of leisure options, including a swimming pool, a 3,500m² spa and bespoke dining options. Hamid Bentahar, executive vice president, luxury and upscale brands, Africa and Indian Ocean, AccorHotels, noted, “[…] Fairmont Royal Palm is the latest step in our journey to becoming one of the premium luxury operators in Morocco.”
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WEEKLY NEWS AIR
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Etihad Enhances Sport Tradition
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rowned champions of the 2013 and 2015 IPL T20, the Mumbai Indians will enjoy the carrier’s support for the fourth consecutive year at the games in Mumbai and elsewhere during the six-week sport festival. Patrick Pierce, vice president, marketing partnerships, Etihad Airways, enthused, “Etihad Airways enjoys a strong sporting tradition. Cricket captures the hearts and minds of people all over India, and in many parts of the world, so we are pleased to be associated with the IPL […].”
Mumbai Indians
Etihad Airways has inked a sponsorship agreement with Mumbai Indians for the 10th edition of VIVO Indian Premier League (IPL) T20 cricket tournament.
Emirates Group Attracted Job Seekers
Gulf Air and OAG Keep Passengers Up to Date
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he Emirates Group participated in Careers UAE 2017, an annual recruitment exhibition held on April 09 at Dubai World Trade Center. Pursuing its Emiratisation strategy, aiming to recruit and retain UAE nationals through range of career opportunities and scholarships, the company enrolls some 827 UAE nationals for its recruitment programmes every year. Amira Al Awadhi, vice president, national recruitment and development, Emirates Group, noted, “As we recognise the importance of recruiting qualified UAE nationals, we continue to grow the Emirati workforce across all facets of business. The Emirates Group presently employs over 3,000 UAE nationals in various positions […].”
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Careers UAE 2016
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ulf Air, in partnership with OAG, a global provider of digital flight information, has launched a flight status facility on the airline’s official website, providing booked passengers with real-time information on their Gulf Air flights. This feature includes customised flight trackers as well as destination, weather and flight status alerts via email, SMS and Twitter that are all available in English, Arabic, German and French. Yahya Ali Buali, director, sales & marketing, Gulf Air, commented, “Today, the speed with which information is delivered is crucial to any business and it is particularly relevant and critical for airlines and an important unique selling point for today’s connected travellers.”
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WEEKLY NEWS INTERNATIONAL
BW Premier Collection to Enter Japan
Steigenberger to Set Foot in Bangkok
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Bangkok
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he former Best Western Premier Hotel Nagasaki recently re-launched as the BW Premier Collection Hotel Nagasaki, marking the brand’s first location in Japan and the first operational property in Asia to fly the BW Premier Collection flag. Featuring 181 bright, modern rooms and suites, the property serves as a major destination for conferences and events with eight banqueting halls. “The hotel’s strong local identity, excellent location and extensive collection of facilities make it a perfect fit for the BW Premier Collection – our curated global selection of upscale hotels. The new branding will elevate this already exceptional hotel to a new level and cement its reputation as one of Nagasaki’s leading hotels,” commented, Olivier Berrivin, managing director, international operations, Asia, Best Western.
eutsche Hospitality has signed an agreement for its first hotel in Thailand, the five-star Steigenberger Hotel Riverside, set to open in Bangkok in 2019. Once completed, the 259-key property will boast 900m2 of conference and banqueting facilities, along with a 1,200m2 spa and gym area containing both an indoor and an outdoor pool. Meanwhile, the hotel’s gastronomic concepts will include features such as a pool restaurant, a roof terrace bar and restaurant as well as a VIP lounge. The address is set to boost the company’s efforts to establish itself as a gateway to the market in Thailand as well as strengthen its presence in Asia, the group’s target growth market, explained Puneet Chhatwal, CEO, Deutsche Hospitality.
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WEEKLY NEWS INTERNATIONAL
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Fairmont Century Plaza, Los Angeles rendering
Fairmont Century Plaza Gives LA a Makeover
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Walk for a Cause 2016
airmont Hotels & Resorts, now part of AccorHotels, and Next Century Associates announced the signing of definitive agreements for the redevelopment and management of the Century Plaza Hotel, located in the heart of Century City in Los Angeles. The property is currently undergoing a USD2.5 billion restoration and is slated to re-open as Fairmont Century Plaza, Los Angeles in 2018, supporting AccorHotels’ goal of brand growth and expansion, particularly in the luxury sector. The signing of this project follows AccorHotels’ acquisition of Fairmont Hotels & Resorts in 2016, along with sister brands Raffles Hotels and Resorts and Swissôtel Hotels and Resorts, which have broadened the company’s luxury portfolio and footprint in North America.
A Milestone year for Meliá Hotels International
Four Points Hits Melbourne Docklands
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Melbourne Docklands
Sol Beach House Benoa
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n 2016, Meliá Hotels International achieved a net profit of EUR100.7 million (USD 106.93 million), a year-on-year growth of 180 percent, thanks to strong hotel performance. Furthermore, the group increased its sales by more than 30 percent compared to 2015, and ended 2016 with the lowest debt ratio in its history. Along with signing more than 30 new hotels, the company opened 17 new properties in 10 countries in 2016. Gabriel Escarrer Jaume, CEO, Meliá Hotels International, commented, “The 2016 results once again show a strong performance from the hotel business as a result of a positive international travel environment, especially in resorts, and our successful strategy over recent years, laying the groundwork for more profitable and qualitative growth in the coming years.”
ocated on Pearl River Road amongst Melbourne’s Docklands area, Four Points by Sheraton Melbourne Docklands, part of Marriott International, has opened its doors to guests. Situated close to Melbourne’s central business district, the hotel is part of the Marina Tower complex, within easy reach of Melbourne’s attractions, markets, boutiques, and exhibitions and galleries, all of which are easily accessible via free tram service. The property boasts 273 modern guestrooms including 16 studios. Among the brand’s renowned services, guests can choose between various culinary and beverage outlets, a 25m outdoor heated swimming pool with a large deck area, a fitness centre with a spa and steam room, along with five state-of-the-art meeting and function rooms.
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TRAVEL CHANNELS
Jazeera Airways Supports Local Artists
Kuwait
Ramada Hotel & Suites Ajman Keeps it Green Hamdani, second from left
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amada Hotel & Suites Ajman was announced as the winner of Wyndham Hotel Group Europe, the Middle East and Africa’s (EMEA) President’s Award for Corporate Social Responsibility (CSR) 2016. The property was recognised by the group for its innovative and substantial CSR initiatives over the past year. The accolade was presented to Iftikhar Hamdani, general manager, Ramada Hotel & Suites Ajman during the group’s annual EMEA Summit held in Brussels. Hamdani, said, “I would like to thank Wyndham Hotel Group for lauding our continuous contribution to charitable and sustainable causes. We encourage our colleagues within the hospitality sector to follow suit so we can create a bigger impact for the community.”
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azeera Airways was an exclusive sponsor of the 12th edition of Kuwait Times annual student art competition titled Kuwait Beautiful and Green, which ran until April 20. Through the initiative, the carrier aimed to encourage local talent, in line with its social responsibility agenda to support the youth in diverse areas to build a strong future generation. Commenting during the event, Mohamed Barakat, vice president, marketing and product, Jazeera Airways, enthused, “Epitomising Kuwait’s cultural portrayal through the eyes of the students offers a fresh perspective of how the country has grown […]. We are honoured to be part of a platform that encourages young minds in our community to explore their talent and help in the visual preservation of our wonderful country.”
Takamul Teams up with SCTH
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he National Centre for Human Resources Development (Takamul) has successfully completed the fifth week of the second phase of training, development and awareness workshops in tourism and heritage sectors, implemented in cooperation with Saudi Commission for Tourism and National Heritage (SCTH) branches across Saudi Arabia along with a number of private sector partners. Nasser bin Abdulaziz Al Nashmi, director general, Takamul, stressed the importance of the development of national human resources related to the tourism and national heritage sectors. He also emphasised the keenness of SCTH to provide quality workshops collaboratively with national and international experts in line with the strategic objectives of the SCTH and its plans for the growth of domestic tourism within the Kingdom.
B Boeing Assists in Space Exploration Boeing Deep Space Transit Vehicle
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oeing has unveiled concepts that could help achieve NASA’s goal of facilitating robust human space exploration from the Moon to Mars. Helping to develop NASA’s Space Launch System, the company is building a Deep Space Gateway habitat, which could support critical research and assist in lunar and Mars missions. Utilising a docking system akin to what the international space station uses for commercial operations, the gateway may have a potential to host a transport vehicle, which would take humans to Mars. Pete McGrath, director, global sales and marketing, space exploration division, Boeing, explained that the ability to launch humans and cargo simultaneously in space would enable the habitat to be assembled in four launches in the early 2020s.
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Q & A with
RENDEZVOUS
MUSA AL NAMMARI DIRECTOR, BUSINESS DEVELOPMENT, MÖVENPICK HOTEL AL AZIZIYAH DOHA
SET IN ASPIRE ZONE, THE HEART OF QATAR’S SPORTS SCENE, MUSA AL NAMMARI, DIRECTOR, BUSINESS DEVELOPMENT, MÖVENPICK HOTEL AL AZIZIYAH DOHA, SHOWCASES THE VALUE OF SPORTS TOURISM TO QATAR AND THE MIDDLE EAST.
TRAVEL TRADE WEEKLY: How important is the lucrative sports segment to your hotel? MUSA AL NAMMARI: Mövenpick Hotel Al Aziziyah Doha is one of the most popular hotels in Qatar when it comes to hosting the winter camp for international football clubs. Our property already has a good reputation with the European sports clubs, such as FC Bayern Munich and Paris Saint-Germain Football Club. It is also the hotel of choice for many other major international events, in-
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cluding the Italian Super Cup, [...] IAU 50km World Championship, Asia Rugby Sevens Trophy [...] many other international events. Our hotel is part of the Aspire Complex, and we work in coordination with all sports federations and organisations to support and develop the sports industry of Qatar. It is important to understand the needs and requirements of competing teams in terms of services, food and security in order to successfully plan their stay with us. The sports sector is very important to us. We serve a number of sports teams throughout the year, as every week we have an average of two to three football teams staying with us, and that is mentioning only one sport – football. There are other sports teams and athletes engaged in different types of sports who also stay at our hotel. In recent years, Qatar has gained a good reputation for being a reliable host for international sporting events and competently holding world-class competitions at the highest standards. The sports industry continues to play a key role in and around the country. Qatar has grown into a major sporting hub, attracting a lot of international events, including the most prestigious ones on the horizon, such as the 2022 FIFA World Cup and the 2023 FINA World Championships. TRAVEL TRADE WEEKLY: How do the requirements of sports tourists differ? MUSA AL NAMMARI: We continuously serve and host sports groups and athletes from around the world and consequently, we have gained extensive experience on how to cater to the specific needs and requirements of this segment. Sports teams have very specific menus and requirements. Most teams travel along with their dieticians and doctors. Usually, they ask to meet with our chef and food and beverage director, prior to their stay at the hotel. Mostly, our food and beverage team anticipates their requirements in advance, even though each coach has a different programme. TRAVEL TRADE WEEKLY: As well as being located in Aspire Zone, what makes the property the ideal choice for them?
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MUSA AL NAMMARI: Our hotel is located within the world-class sports and lifestyle destination Aspire Zone, just footsteps away from the training fields. Aspetar Hospital and Aspire Academy are also just a few minutes away. The hotel location is truly very convenient for sports teams. [...] We have qualified team members who understand the different requirements of each guest. We are very flexible in terms of food and beverage services and prepare very specific menus per our guests’ needs. Besides, we offer wellness and fitness facilities, including a swimming pool, gym and massage services. [...]. TRAVEL TRADE WEEKLY: How do you foresee sports tourism developing in the MENA region in the coming years? MUSA AL NAMMARI: Over the past few years, countries in the MENA region have been witnessing the rise of sport townships, high-tech stadiums and coaching academies. Much of the infrastructure is being developed for sports. The sports events are indirectly linked to infrastructure development which includes housing, building and expanding roads and developing public transportation systems. Dubai has installed the region’s first monorail system. Qatar has started the Doha Metro project. Similar projects are taking place in other GCC countries as well. Besides, such industries as airlines, hotels and tourism are likely to grow because of the inflow of sports enthusiasts. The region is likely to be transformed into a world class sports hub and possibly host major sports events in the future. This will not only promote sports culture, but will also support economic development in the region. Hosting a large number of high class sports events in the region will definitely attract a lot of sports fans. For example, the Match of Champions [...] was held in Qatar in 2016. The large number of football fans that visited Qatar to attend the match illustrates the value that sporting events can have for the tourism sector in Qatar. And let us not forget that sports tourists also travel for sports education and sportsrelated business events, as well as to improve their health and well-being. Development of all these sectors will definitely help to attract sports tourists in the region. 22 APRIL 2017
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TRAVEL CHANNELS
Oman Puts Safety First for Adventure Tourists
Etihad Airways Engineering Has Approval Etihad Airways Engineering team
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tihad Airways Engineering has become the first organisation in the Middle East to be granted with a Part21G Production Organisation Approval (POA) by the European Aviation Safety Agency (EASA). The aeronautical company is now entitled to manufacture interior parts such as seat covers, carpets, curtains, decals and markings alongside composite and other cabin structures and release them with an EASA Airworthiness Certificate. This will allow installation of these parts onto aircraft registered in Europe or in any country recognising EASA certificates.
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n an attempt to promote Oman’s unique environment to passionate adventurers, the Ministry of Tourism launched a new programme, titled Risk Management and Safety in Adventure Tourism. During the presentation of the project on March 27, an adventure activities guide was distributed to attendees, in addition to other important information, which introduced risk identification and management process, the mechanism of classifying wadis as well as the most prominent activities on offer. Sayyid Adil Al Busaidi, advisor, tourism affairs, Ministry of Tourism, commented, “Not only does the programme promote economic diversification, but at the same time, is also in line with the best international practices, that ensure the safety of tourists and practitioners of adventure activities.”
South Africa to Meet Hospitality Growth
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DE Consulting Services hosted the 10th Edition Hotelier Summit Africa on April 20 – 21, in Johannesburg, as a precursor to the 11th Edition Hotelier Summit Middle East. The event was organised based on the fact that South Africa, Mauritius, Tanzania, Nigeria and Kenya are expected to generate USD15 billion in hotel room revenue in the next two or three years. Aiming to increase efficiency in Africa’s real estate business, Ravi Kumar Chandran, director, initiatives, Africa, IDE Consulting Services, said, “The first step is to identify the pain points the developers might face when it comes to procurement of products and services for their upcoming projects, then offering tailor made solutions based on decades of accumulated experience in the industry.”
I Waldorf Astoria Commits to the Earth Waldorf Astoria Ras Al Khaimah
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n support of the 10th anniversary of Earth Hour, Waldorf Astoria Ras Al Khaimah launched Earth Week on March 20 – 26, encouraging local communities and businesses to participate and commit to sustainability. A regular supporter of the movement, the property facilitated various educational activities for staff and public, such as team quiz competitions, school visits, movie screenings and displays related to the environmental awareness. Taking the efforts further, guests could enjoy designated Earth Hour food stations in the main dining restaurant, a designed Earth Hour mocktail served in the lobby lounge during the lights off ceremony, signature candle designs and a specialised raw food menu.
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SHERIF MADKOUR has been named as the new general manager of Media Rotana Dubai, joining from Al Maha Arjaan by Rotana Abu Dhabi, where he served as general manager for the last four years. With a 20-year track record, Madkour is committed to providing strategic leadership expertise to ensure effective and efficient management of the property. He began his career in Germany and the UK, before relocating to the UAE where he worked for Hilton Hotels and Resorts as well as Hyatt Hotels prior to joining Rotana in 2005. Since joining the company, he has held positions at numerous properties as well as leading the pre-opening of Centro Barsha.
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JASMEEN KAUR
SHERIF MADKOUR
WHO’S MOVED
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STUART PAIN has been appointed as the new sales manager for the MICE sector at Atlantis, The Palm, bringing with him more than 10 years of hospitality and sales experience. Pain joins the address from Chelsea Football Club where he served as business development manager. Other previous positions include corporate golf sales and events manager at The Grove as well as golf operations coordinator at Foxhills Country Club & Resort, both in the UK. Strengthening the resort's focus on meetings and events, Pain will be tasked with meeting prospective clients globally, growing key account relationships and educating potential MICE guests about the property’s offering.
MOHAMED HANI FAKIH
STUART PAIN
Madkour is comitted to effective management
JASMEEN KAUR has been promoted to head of product and solutions in Europe, Middle East and Africa (EMEA) at Travelport, a step up from her former position of director of regional product and strategy for Northern Europe. Kaur is now responsible for providing product support, technical solutions, and consultancy to the commercial teams across the region. In particular, she will focus on the product prioritisation, development and planning for future customer needs to ensure their expectations are met. With more than 20 years of experience in the travel industry, she is focussed on building results driven teams. Kaur previously worked for Pegasus as director of revenue generation of EMEA before joining Travelport in 2012.
MOHAMED HANI FAKIH has taken on the position of chief operating officer at Jannah Hotels & Resorts, where he will lead operations across the group’s portfolio. With experience in the hospitality industry spanning 20 years, Fakih brings with him extensive operational and concept development expertise. In his most recent role as executive committee member at a luxury hotel group, Fakih oversaw the brand’s standards and was responsible for operations across a number of properties. In his new position, Fakih will ensure integration and consistency across the group’s hotels across the region.
Fakih will ensure consistency across the group
22 APRIL 2017
PHOTO ALBUM
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Maher Salman Al Musallam, CEO, Gulf Air, centre, welcomed Information Technology ISO certifications from Zulfiqar Haider, CEO, Bureau Veritas, third from left, making it the first airline to receive seven ISO certificates in information technology
Fairmont The Palm Dubai was named as Best Resort Spa, Middle East and Africa at the 2017 World Spa and Wellness Awards
Take a Shot! Share with us the latest images of your activities and let your colleagues know what you have been up to. Ramada Downtown Dubai has been recognised by Wyndham Hotel Group as Brand Champion in Midscale and Upper Midscale category in the EMEA region for 2016
Send your photos to editorial@traveltradeweekly.travel Because a picture is worth a thousand words...
H.E. Shaikh Khaled bin Humood Al Khalifa, CEO, Bahrain Tourism & Exhibitions Authority, welcomed 60 students from the UAE as part of the The 2020 Leadership Program
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Qatar Airways hosted Flying Eye Hospital as part of the airline’s commitment to Qatar Creating Vision and to raise awareness about preventable blindness
Khalaf Ahmad Al Habtoor, founding chairman, Al Habtoor Group, welcomed 40 of his social media followers for a candid open discussion
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NEWS & EVENTS Deyaar Reaches Potential Buyers
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eyaar Development, said to be one of the UAE’s largest property development and real-estate service companies, recently attended Dubai Property Show in China, held at the Shanghai World Expo Exhibition & Convention Center. Due to accelerated interest in the Dubai property market amongst potential buyers from China, the company displayed Midtown, The Atria and Mont Rose, three of its latest projects. The brand's participation in the show forms part of efforts to meet growing demand from Chinese investors who invested more than AED1.7 billion (USD463 million) in Dubai’s real estate market in 2016, as according to the Dubai Land Department.
Qatar Airways Tightened UK Bond
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EVENTS ARABIAN TRAVEL MARKET Dubai, UAE April 24 – 27 arabiantravelmarket.wtm.com One of the leading international tourism events within the Middle East for inbound and outbound tourism professionals.
IMEX Frankfurt, Germany May 16 – 18 www.imex-frankfurt.com A one-stop shop for meetings, events and incentive travel programmes where more than 3,500 exhibitors are expected to showcase their offerings.
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n March 27 – 28, Qatar Airways participated in the Qatar-UK Business and Investment Forum, which took place in both London and Birmingham. Attended by royal guests of honour as well as senior Qatari and British political leaders, the event provided a platform to elevate the mutual relationship and also coincided with the 20th anniversary of Qatar Airways’ first flight to London Heathrow Airport, which has since expanded into 72 weekly schedules between the countries. H.E. Akbar Al Baker, CEO, Qatar Airways Group, spoke at a panel discussion and highlighted the leading role that aviation plays in the expanding business landscape relationship between the two countries.
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INTERNATIONAL CONFERENCE ON TOURISM TECHNOLOGY Kochi, India June 08 – 10 www.icttindia.org Speakers from across the industry will share ideas on how to maximise online business.
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