Travel Trade Weekly, 29 April 2017, Issue 390

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29 APRIL 2017 ISSUE 390

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04 AIRPORTS

BAC INTRODUCES HALA BAHRAIN

RAS AL KHAIMAH POPULAR AMONG INDIAN TRAVELLERS

09 OMRAN LAUNCHES NEW MARRIOTT HOTEL PROJECT

03 Hotel Performance 14 International 19 Photo Album


MARKET UPDATE

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TRAVEL TRADE PUBLICATIONS

ATM to Highlight Cultural Tourism

MANAGING EDITOR Mary Kammitsi mary@traveltradeweekly.travel JOURNALISTS Ellen Petty Maria Sabova CONTRIBUTORS Panayiotis Karanicholas Anna Spyrou Dominique Christou SALES & SALES SUPPORT Magda Christou DESIGN & LAYOUT Elena Stylianou WEB & BUSINESS DEVELOPMENT MANAGER Savvas Kammitsis DIRECTORS Andreas Constantinides Mary Kammitsi HEADQUARTERS T.T.W. Travel Trade Weekly LTD P.O. Box 25255, Nicosia 1308 Cyprus Tel: +357 22 021607, Fax: +357 22 103670 WEBSITE www.traveltradeweekly.travel EMAILS info@traveltradeweekly.travel sales@traveltradeweekly.travel editorial@traveltradeweekly.travel WORLDWIDE REPRESENTATIVES Representative for North, South & Central America, and the Caribbean: Neil Strickland GlobeTM Tel: +19542969515, neil@globetm.com

Royal Opera House Muscat

According to Colliers International, Saudi Arabia and Oman will lead the GCC’s investments in cultural tourism, a segment which was heavily featured at Arabian Travel Market (ATM) on April 24 – 27.

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nder its Vision 2030, Saudi Arabia is ready to invest USD2 billion to boost its cultural offering, one off the highest commitments in the region. This will see the number of museums grow from 155 to 241 as well as the total UNESCO World Heritage Sites increase from four to 10, among others. Meanwhile, in 2015, Oman pledged USD2.5 billion for Omagine Project, a mixed-use complex that will add to the country’s growing cultural tourism sector. Upon completion, Oman will boast 18 museums and Royal Opera House Muscat, to name a few.

Representative for Indian subcontinent: Faredoon Kuka RMA Media Tel: +912229253735, kuka@rmamedia.com

Record March for Cyprus Tourist Arrivals

Representative for UK & Ireland and Scandinavia: David Simpson Simpson Media Tel: +447900885456, david@simpson-media.com

MENA EXCHANGE RATES

as of

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27.4.2017

COUNTRY

CURRENCY USD1=

Bahrain (BHD)

Dinar

0.37

Jordan (JOD)

Dinar

0.71

Oman (OMR)

Rial

0.39

Qatar (QAR)

Rial

3.64

Saudi Arabia (SAR)

Riyal

3.75

UAE (AED)

Dirham

3.67

Algeria (DZD)

Dinar

109.11

Egypt (EGP)

Pound

18.10

Iran (IRR)

Rial

32,432.92

Iraq (IQD)

Dinar

1,164.94

Kuwait (KWD)

Dinar

0.30

Lebanon (LBP)

Pound

1,511.90

Libya (LYD)

Dinar

1.38

Morocco (MAD)

Dirham

9.92

Syria (SYP)

Pound

214.35

Tunisia (TND)

Dinar

2.38

Yemen (YER)

Rial

250.44

Cyprus

According to the March Passengers Survey, Cyprus recorded the highest volume of tourist arrivals ever during that particular month.

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rrivals reached 140,873 in March, compared to 137,013 for the corresponding period in 2016, an increase of 2.8 percent. Visitors from Russia were particularly high, with a year-on-year boost of 55.1 percent, while significant increases were also recorded from Israel and France, up 94.9 percent and 15.9 percent, respectively. Despite a 7.9 percent decline in travellers from the UK, it remained as one of the leading source markets, accounting for 38.7 percent of all arrivals. The survey further indicated that 68.3 percent of tourists visited the island for leisure, 15.5 percent for spending time with friends and family, and 16.1 percent for business.

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WEEKLY NEWS HOTEL PERFORMANCE

Hotstats has released its latest report, MENA Chain Hotels Market Review February 2017, revealing mixed results across the region, with effective cost cutting in Abu Dhabi, falling revenue in Doha and signs of recovery in Sharm El Sheikh.

Challenges Continue in Doha

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otels in Doha recorded a 20.4 percent year-on-year decrease in profit per room in February, further contributing to the 24 percent fall in this measure in the 12 months to February. In addition to a 6.9 percent drop in rooms revenue, properties also experienced a 9.8 percent drop in total RevPAR to USD313.31, driven by declines in food and beverage as well as conference and banqueting, down 11.6 percent and 19.1 percent, respectively. Addresses in the capital continue to be affected by the economic impact of the oil prices. Due to this, on a rolling 12-month basis, profit per room has plummeted 34.3 percent in the last two years.

Sharm El Sheikh

Profit Loss Despite Revenue Uplift in Sharm El Sheikh

Cutting Costs Drove Profit in Abu Dhabi

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n February, properties in Abu Dhabi saw a 7.7 percent boost in total revenue, which converted to a 29.4 percent increase in profit per room, a result of hoteliers successfully slashing costs. In the face of a 22.4 percent year-on-year increase in RevPAR, declining non-room revenues, including a 9.4 percent drop in food and beverage, along with an 11.3 percent fall in conference and banqueting, resulted in a 7.7 percent plummet in total RevPAR, down to USD237.09. However, this was overcome thanks to stringent costcutting, including a 3.4 percentage point reduction in payroll, to 27.1 percent of total revenue, meaning that profit per room reached USD92.64, up 29.4 percent over the corresponding period in 2016.

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lthough hotels in Sharm El Sheikh achieved a 57 percent year-on-year boost in total revenue in February, profit per room remained in negative territory, with a loss of USD1.33. Nevertheless, recovery is underway with a 112 percent surge in RevPAR in the first two months of the year, as well as an 8.7 percentage point boost in occupancy compared to the same period in 2016. Furthermore, hoteliers reported a 61.5 percent increase in achieved average room rate, to USD34.84. Despite these successes, profit per room was offset by high costs, including payroll as well as overheads, accounting for 39.7 percent and 56.2 percent of total revenue, in that order.

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WEEKLY NEWS AIRPORTS

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BAC Introduces

Hala Bahrain AIMING TO ENHANCE PASSENGERS EXPERIENCE AT BAHRAIN INTERNATIONAL AIRPORT (BIA), BAHRAIN AIRPORT COMPANY (BAC), OPERATOR AND MANAGING BODY OF BIA, HAS RECENTLY UNVEILED PLANS TO LAUNCH HALA BAHRAIN, A NEWLY FORMED COMPANY WHICH WILL PROVIDE BOTH PASSENGERS AND AIRLINES WITH LOUNGE AND CONCIERGE SERVICES AS WELL AS AIRSIDE AND LANDSIDE TRANSPORTATION SOLUTIONS.

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Dilmum Lounge, BIA

ohamed Yousif Al Binfala, CEO, BAC, commented, “This announcement complements BAC contributions to the Airport Modernisation Programme, which is an extensive regeneration programme of BIA resulting in the transformation of the airport into a modern and efficient regional hub equipped to sustain the healthy growth in the aviation sector in Bahrain and aligned to fulfil Bahrain’s Economic Vision 2030.”

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Al Mahatta Museum Enriched its Collection

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uring the 12th Airports Council International Asia-Pacific Regional Assembly which took place in Doha on April 11, Hamad International Airport (HIA) received Level 3 Optimisation status for its environmental protection policy. Launched in 2015, HIA’s Carbon Management Strategy provided the framework for energy reduction initiatives throughout the airport, resulting in a 14.2 percent improvement in carbon efficiency in 2016, compared to 2015. Badr Mohammed Al Meer, chief operating officer, HIA, commented, “This accreditation acknowledges HIA’s commitment to tackling climate change, and was achieved by continuing to measure the airport’s carbon emissions. […] Central to this commitment is HIA’s target to improve carbon efficiency per passenger by 30 percent by 2030, against a 2015 baseline.”

Al Mahatta Museum

HIA management team

HIA Received Level 3 Optimisation Status

harjah International Airport recently donated the first ambulance ever used at the hub to Al Mahatta Museum, joining the other permanent exhibits. H.E. Manal Ataya, director general, Sharjah Museums Department, enthused, “We are proud to receive this vehicle that represents the long history of Sharjah International Airport. Each piece in the museum is considered significant, characterised by its own tale and history and showcased alongside other exhibits allowing visitors interested in the world of aviation to enjoy viewing them.” Launched in 1932, Al Mahatta Museum was the headquarters of the first airport in the UAE and was initially used as a staging post for commercial flights from the UK to India. In 2000, it was transformed into a museum, showcasing the history of aviation in the country.

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WEEKLY NEWS

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Ras Al Khaimah Popular Among Indian Travellers

Dahab Enjoyed Tourist Influx

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According to Ras Al Khaimah Tourism Development Authority (RAKTDA), the number of Indian visitors to the emirate during the first quarter of this year grew 35 percent, while the number of guest nights taken by Indian tourists soared 47.9 percent year-on-year.

Ras Al Khaimah

n April 17, Dahab Municipality reported that as many as 4,469 tourists visited the South Sinai town in 24 hours. The destination, which is popular among divers and independent travellers, attracted some 3,646 Egyptians along with international tourists on the aforementioned date. Furthermore, hoteliers welcomed the boost to business with hotel occupancy reaching 64 percent according to Tareq Lotfy, head, Dahab Municipality. Among others, the tourist hotspots which received the highest attention during the period were Al Twailat and Blue Lagoon villages, nature reserves in Abo Jalom and the safari in Wadi Qena.

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iming to further promote the emirate and its offerings to the Indian market, RAKTDA recently conducted a media and trade roadshow in India and signed a memorandum of understanding with Outbound Tour Operators Association of India to organise a three-day convention in Ras Al Khaimah. Expected to bring more than 220 delegates to the destination in September, the event will offer a platform to discuss the growth of India’s outbound tourism and future marketing strategies.

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WEEKLY NEWS

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Sharjah to Lead the Arab Business Scene

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iming to emphasise the emirate’s importance in the Middle East’s finance and business sectors, Sharjah FDI Office (Invest in Sharjah), in collaboration with the Jordanian Business Council, has recently announced plans to host the first Sharjah-Arab Business Roundtable. Acting as a platform for investment in Sharjah’s different sectors including trade, industry and real estate, the event will be attended by ministers from the region’s leading economies, Sharjah’s government representatives and UAE-based Arab investment entities and business councils. Mohammed Juma Al Musharrakh, director, Invest in Sharjah, commented, “[...] Investors have found Sharjah an extremely businessfriendly environment with an excellent infrastructure, and this roundtable is another step that elevates the emirate’s status and promotes it as an Arab business capital.”

The Seychelles Promoted at Riyadh Travel Fair

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The Seychelles

iming to promote the destination and its diverse offerings, Seychelles Tourism Board (STB) has successfully participated in this year’s Riyadh Travel Fair, held on April 07 — 10 at Al Faisaliah Hotel. A good number of consumers visited the STB stand confirming the destination’s popularity in the market. Ahmed Fathallah, regional manager, Dubai, STB, commented, “In the three years that we have participated in the Riyadh Travel Fair, we always receive immense support to carry out our mission and attain our goals of increasing the awareness about the destination in Saudi Arabia through the inquiries and bookings.” Considered as a significant venue for leading travel and tourism companies in Saudi Arabia, the event welcomed nearly 30,000 visitors.

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WEEKLY NEWS ACCOMMODATION

DUKES Dubai Launched Women Only Area

Meraas Widens Dubai Hospitality Offerings

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DUKES Dubai has recently unveiled its new Duchess Floor, an area dedicated to female visitors.

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DUKES Dubai

iming to deliver world-class hospitality experiences, Meraas has recently unveiled plans to launch four new hotel brands in Dubai. Boasting luxurious rooms and apartments along with an array of amenities and services aiming to cater to the specific needs of both leisure and corporate travellers, EVADO, RE VERA, VIVUS and MQ will offer a plethora of novel experiences. Located on Bluewaters Island, the hotels are scheduled to open their doors in 2018. Abdulla Al Habbai, group chairman, Meraas, commented, “In line with our commitment towards contributing to Dubai Tourism Vision 2020, [...] we have identified a unique opportunity to introduce new, home-grown hotel brands, across different segments.”

he initiative was conceived by Debrah Dhugga, managing director, DUKES Collection. “As somebody who travels regularly either for business or for leisure with friends and female relatives, I could clearly see a gap in the market for a women’s only area in a luxury hotel. The Duchess Floor combines the safety and security of a private residence, [...] in order to provide female guests with a sense of sanctuary when they stay at DUKES Dubai,” stated Dhugga. Featuring 20 rooms furnished with Liberty fabrics as well as a tea lounge, the area is located on the third floor of the property and can be easily accessed via private lifts.

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WEEKLY NEWS ACCOMMODATION

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Hilton Expands North African Portfolio

A Casablanca

fter unveiling plans to launch Hilton Garden Inn Casablanca Sidi Maarouf, Hilton Hotels & Resorts has announced the establishment of a second project in Casablanca. The company, which has identified North Africa as a focus area for further growth, is planning to open a dedicated development office in the Moroccan city. Carlos Khneisser, vice president, development, Middle East and North Africa, Hilton Hotels & Resorts, commented, “Having a dedicated presence in the market is important for us in order to sustain further growth. [...] We have almost 5,000 rooms under development in North Africa at this stage but with the majority of those being in Egypt there is a great opportunity for us to expand our presence more widely across the region.”

Seven Tides Adds Tesla Chargers in Dubai

StayWell Hospitality and Cristal Teamed Up

Tesla destination charger

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ospitality and property developer Seven Tides has installed six Tesla destination charging connectors at three of its Dubai properties, offering more convenience to Tesla-driving residents and guests. Two environmentally friendly battery chargers are located at the entrances of Anantara The Palm Dubai Resort, DUKES Dubai and Mövenpick Ibn Battuta Gate Hotel Dubai, providing an easy option to pull up and plug in. While noting that sustainability is integral in every area of the organisation, Abdulla bin Sulayem, CEO, Seven Tides, said, “We want to reduce our carbon footprint and help others to do the same. So to promote a more environmentally-friendly lifestyle and transition to alternate transport solutions, we are happy to offer these charging stations across our properties for free.”

iming to develop business with a focus on the Middle East, StayWell Hospitality Group and Cristal Group have recently announced a strategic alliance. As part of the agreement, StayWell Hospitality Group is entitled to use Cristal Group’s brand on hotels outside the Middle East, and vice versa on properties within the region. Simon Wan, CEO, StayWell Hospitality Group, highlighted, “[...] This partnership will bring our combined portfolio to 13 hotels with approximately 2,600 rooms in the Middle East region. This, coupled with the recently announced strategic partnership with the Manhatton Hotel Group in China, has significantly increased our global hotel network which is now in excess of 73 properties across Australia, Singapore, Indonesia, India, the UK, China and the Middle East.”

From left: Kamal Fakhoury, CEO, Cristal Group and Wan

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WEEKLY NEWS ACCOMMODATION Omran Launches New Marriott Hotel Project

Rendering of JW Marriott hotel

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man Tourism Development Company (Omran) has signed a OMR38 million (USD98.69 million) deal for the development financing of the JW Marriott-branded hotel in Muscat, scheduled to open by the end of this

year. Located within the Oman Convention and Exhibition Centre (OCEC) precinct and part of phase one of the emerging Madinat Al Irfan urban development, the five-star property will boast 304 keys and will offer state-of-the-art food and beverage outlets, meeting facilities as well as a health and leisure club. Saif Al Hinai, acting CEO, Omran, noted, “[...] This development, once completed, will stand as the most prestigious and exclusive of the quartet of hotels planned for the OCEC precinct, [...], whilst adding significant guest capacity to the hospitality offering [...].”

R Hotels to Present Newest Properties

Mondrian Doha Set to Impress with ESPA

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Rendering of Mondrian Doha

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A Rendering of Wyndham Garden Ajman Corniche

head of its opening this summer, Mondrian Doha has partnered with ESPA to launch what is expected to become one of the largest ESPA-branded spas in the world and the first of its kind in Qatar. The 1,950m² wellness area will feature separate male and female spaces, a heat experience garden and a traditional Turkish Hammam. A selection of exclusive holistic treatments customisable to each guest will be offered, along with signature refreshments. Matt Balcik, general manager, Mondrian Doha, commented, “ESPA is a world-renowned spa brand and together with Mondrian Doha’s outstanding design features and the impressive space the spa encompasses, we know our guests are in for an incredible experience.”

t Arabian Travel Market (ATM), R Hotels introduced the latest additions to its growing portfolio. Along with unveiling two hotels slated to open this year, the group showcased all five of its properties in the UAE. Ahead of the event, Sumair Tariq, managing director, R Hotels, commented, “[...] The Retreat Palm Dubai Mgallery by Sofitel will cater to the growing global demand for spa and wellness tourism, which is also one of the highlights of this year’s ATM. Wyndham Garden Ajman Corniche is set to accommodate the rising number of visitors in the emirate, and to boost our presence in the Northern Emirates with the largest room inventory in Ajman.”

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WEEKLY NEWS ACCOMMODATION

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Mafraq Hotel & Resort Promoted in Saudi Arabia

M Mafraq Hotel & Resort

afraq Hotel & Resort has successfully participated in the Abu Dhabi Tourism & Culture Authority promotional tour, which was held on April 11 — 13 in Saudi Arabia. During the tour, Osama Mustafa, director, sales and marketing, Mafraq Hotel & Resort, together with Abu Dhabi-based delegates, participated in several tourism road shows, taking place in Riyadh, Jeddah, and Dammam, where they showcased the emirate along with its diverse destinations and attractions. Mustafa highlighted Saudi Arabia’s significant role as a top source market for the luxury hotel and unveiled the property’s summer plans and offerings. Through the road show, the hotel received a positive reception among key oil companies and travel agencies and reached an agreement with oil magnate Saudi Aramco.

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iming to expand its portfolio on Jumeirah Islands, Nakheel, one of Dubai’s largest developers, has recently opened a waterfront retail pavilion in the heart of Dubai. The development, which is part of Jumeirah Island’s Townhouse community, is set to serve 8,000 residents and features 14 shops, a wide range of cafes and restaurants complemented by a medical clinic, beauty salon, pharmacy and dry cleaners. During the inauguration ceremony, held on April 13, Ali Rashid Lootah, chairman, Nakheel, stated, “Today marks the delivery of pavilion number five in our growing collection of community centres [...]. With its picturesque setting and spacious grounds, this new facility blends perfectly with Jumeirah Islands’ overall look and feel.”

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Jumeirah Islands

Nakheel Enhances Jumeirah Islands

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Sabre Demonstrated its Latest Technology

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t this year’s Arabian Travel Market (ATM), Sabre showcased the new Sabre Red Workspace, a next-generation travel agency platform, developed to help customers meet the new, more empowered traveller, seeking personalisation, choice and the ability to unbundle different components of a ticket. In addition, through a series of lectures, Sabre experts discussed industry challenges including the latest trends in the travel and hospitality sectors. Visitors were also offered special sessions to catch up with Sabre leaders from different business units, and to talk about how technology can help them meet their business goals.

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WEEKLY NEWS AGENTS

Thomas Cook Enhances Summer Offering Thomas Cook Group has unveiled its summer 2018 programme for Bristol Airport, with seven new destinations, including Preveza in Greece and Hurghada in Egypt, exclusive to the carrier from the UK hub.

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assengers will also be able to travel to Bourgas in Bulgaria and Gerona on Spain’s Costa Brava, as well as the Greek island Kos and Paphos in Cyprus. Moreover, Thomas Cook Group will offer customers three new own-brand hotels to choose from, including new smartline and Sunconnect resorts. Chris Mottershead, managing director, UK, Thomas Cook Group, said, “We are expecting a revitalisation in the traditional package holiday destination of Costa Brava and we have worked hard to secure some of the best quality hotels for our customers.”

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WEEKLY NEWS AIR

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SalamAir Increases Connectivity

SalamAir has announced the addition of services to Saudi Arabia and Pakistan, starting on April 16 with daily flights to Jeddah’s King Abdulaziz International Airport, soon to be followed by new schedules to Medina along with Pakistani destinations Multan, Sialkot and Karachi.

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man’s budget carrier also plans to further boost frequencies in Saudi Arabia by introducing direct links from Muscat to Taif and a through flight from Salalah to Taif via Muscat, along with extra schedules to Medina during Ramadan, in line with increased religious trips during the period. François Bouteiller, CEO, SalamAir, said, “It has been a busy period since our launch in January and the introduction of these new destinations reflects our determination to keep the momentum up.”

Oman Air Showed Significant Growth in 2016

Royal Wings Links Aqaba and Cairo

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ased on its annual financial report, Oman Air demonstrated positive performance in 2016, with stable growth and continued expansion. As revealed by H.E. Darwish Bin Ismail Bin Ali Al Balushi, chairman, board of directors, Oman Air, the growth of the carrier’s fleet generated a 20 percent year-on-year surge in available seat kilometres, along with a nine percent rise in flight movements over 2015. Consequently, the airline saw a 21 percent jump in passenger numbers, with over 7.7 million travellers in 2016. Despite regional economic challenges, the company achieved revenue of OMR472 million (USD1.23 million), up one percent over 2015. Furthermore, the company concluded 2016 with the launch of the first cabin crew training centre in the region, Oman Air Flight Training Centre.

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n cooperation with the Aqaba Special Economic Zone Authority, Royal Wings has launched a scheduled service between Aqaba and Cairo. The route commenced on April 21 with twice-weekly flights operated on Tuesdays and Fridays. Following the introduction of the Aqaba – Beirut itinerary, the new schedule is the carrier’s second regular service departing from Aqaba and elevates the common efforts to strengthen the destination’s international and commercial tourism status. Providing a strategic link between Jordan and Egypt, the route will offer more convenience and flexibility for leisure, business and religious travellers.

Aqaba

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WEEKLY NEWS AIR

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Saudia Takes-Off to Sudan

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Port Sudan

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audia Airlines has expanded its network by launching the first regular direct service from Jeddah’s King Abdulaziz International Airport to Port Sudan New International Airport on April 06. The airline now offers six weekly flights between the destinations, operated on board an Airbus A320, with 132 seats in a business and economy class configuration, bringing the overall weekly seat capacity to 792. The new itinerary boosts the carrier’s network of international destinations to 59, in addition to the 27 domestic services that it operates, served with the airline’s fleet which currently comprises of 129 wide-bodied jets.

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WEEKLY NEWS INTERNATIONAL

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Mövenpick Secures Third Project in Pakistan

Lahore

A Walk for a Cause 2016

fter signing an agreement with Orient Group of Companies, Mövenpick Hotels & Resorts has unveiled plans to expand its footprint in Pakistan with a new 310-key property. Set to open in 2021, Mövenpick Hotel & Apartments Lahore is expected to become one of the tallest buildings in Pakistan and will feature meeting facilities, a spa and fitness centre, five restaurants and lounges along with a kids club. Additionally, the group’s third address in the country, part of the Finance and Trade Centre project, will be ideal for both leisure and corporate travellers due to its close proximity to the Lahore International Expo Centre, the Bank Square financial precinct as well as shopping malls.

IHG Expands Mexican Offering

The Ascott Extends South Korean Footprint

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Somerset Jeju Shinhwa World

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nterContinental Hotels Group (IHG) announced the opening of Candlewood Suites Celaya, the second Candlewood Suites-branded property in Mexico. Located in Celaya’s eastern commercial area, the 102-key hotel offers studios, one- and two-bedroom suites with fully equipped kitchens as well as amenities such as a fitness centre, swimming pool and Gazebo Grill. Following a USD10 million investment, the property joins Candlewood Suites Queretaro-Juriquilla, which opened in November 2016. Gerardo Murray, regional vice president, brands and marketing, Mexico, Latin America and Caribbean, IHG, enthused, “Celaya has recently seen tremendous growth in both business and leisure tourism so this new hotel is the perfect option for extended stay travellers visiting the city.”

omerset Jeju Shinhwa World opened on April 25, marking The Ascott’s fourth property in South Korea. Expanding the brand's network beyond Seoul and Busan, the 344-unit address is part of an integrated resort that includes a theme park along with gaming venues, high-end retail outlets as well as MICE facilities. In addition, guests can enjoy a wide range of cultural, gastronomical and wellness activities through The Ascott Lifestyle programme. Max Phillips, country general manager, South Korea, The Ascott, commented, “With The Ascott’s experience in operating award-winning serviced residences globally and in Korea, this is an exceptional opportunity for us to open the first international-class property on Jeju Province.”

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WEEKLY NEWS INTERNATIONAL

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Walk for a Cause 2016

usit International has signed a management consultancy agreement with Sanguantas Development Company to operate dusitD2 Chaengwattana, an upscale corporate hotel in Bangkok in close-proximity to Don Mueang Airport, amid a range of key business, leisure and MICE destinations. Designed to meet the needs of today’s technologically inspired and hyper-connected business travellers, the hotel will boast 200 guestrooms and suites spanning 23 floors, and will feature a rooftop restaurant and bar, infinity swimming pool, fitness centre, and a large banqueting facility offering panoramic views of the capital. The property is the group’s first dusitD2-branded hotel project in Bangkok, complementing the company’s two existing hotels.

Cape Town Welcomes Radisson Blu

Mövenpick Hotel Addis Ababa Announced

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arlson Rezidor Hotel Group now has 10 operating hotels in South Africa, following the opening of the 214-key Radisson Blu Hotel & Residence in Cape Town. Set within a towering residential building, which has won several awards for its architectural design, the address is within walking distance of the city’s main tourist attractions and just a kilometre away from the Cape Town International Convention Centre. The property is set to take advantage of the forecasted influx of corporate travellers, as the region gears to cement its position as one of the world’s leading conference and exhibition capitals, offering a state-of-the-art executive business lounge and a range of modern meeting and conference rooms, all featuring the latest technology and amenities. Cape Town

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s part of its strategic expansion plans for Africa, Mövenpick Hotels & Resorts has recently unveiled plans to open its first hotel in Ethiopia. Slated to open in 2019, Mövenpick Hotel Addis Ababa will be located in the city’s exclusive Bole district, 2.5km from Addis Ababa International Airport. The property will boast world-class dining and leisure facilities, an outdoor swimming pool, a sports bar, a spacious fitness centre and a spa. In addition, the resort will offer an expansive ballroom and a state-of-the-art meeting space with a 1,200-seat capacity making it ideal for both leisure and corporate travellers. With the signing of the new property, the company is continuing its rapid expansion, bringing the total development pipeline to 35 hotels worldwide.

Addis Ababa

Rendering of dusitD2 Chaengwattana

dusitD2 to Serve Business Travellers

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RENDEZVOUS

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Exhibition Centre (ADNEC), Saadiyat Island, and Yas Island.

Q & A with

TRAVEL TRADE WEEKLY: What facilities and services do you offer to accommodate MICE events and travellers?

MATHIEU VAN ALPHEN HOTEL GENERAL MANAGER, BEACH ROTANA ABU DHABI

WITH ABU DHABI HAILED AS THE FASTEST GROWING MICE DESTINATION IN THE MIDDLE EAST, MATHIEU VAN ALPHEN, HOTEL GENERAL MANAGER, BEACH ROTANA ABU DHABI, EXPLAINS WHY THE EMIRATE IS LIKE NO OTHER.

TRAVEL TRADE WEEKLY: How valuable is the MICE segment to your property? MATHIEU VAN ALPHEN: Typically at Beach Rotana, we can expect 20 – 30 percent of hotel guests to be attending meetings or conferences, both citywide and residential. Source markets vary, with the GCC being most prevalent. In 2016, we noted a decrease in this market. However, it is not all doom and gloom! An increasing amount of MICE organisers are recognising Abu Dhabi’s excellent price and value point, its diverse offerings for attendees, and appreciate its ease of use factors. Abu Dhabi is emerging as a destination of choice, thanks to its premium air and ground transport services, excellent selection of lodging choices, evergrowing culinary landscape, and superior amenities such as Abu Dhabi National

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MATHIEU VAN ALPHEN: Beach Rotana is ideally equipped for MICE events. Firstly, the hotel’s Al Thuraya ballroom, pre-function areas, and adjacent breakout rooms, complete with private entrances, make it ideal to host events for groups of up to 1,000 people. Beach Rotana is unique as it can host product launches ranging from automobiles to helicopters! Second, this is Abu Dhabi’s city resort – the beach and its gardens lend unique opportunities for team building, meeting space, and gala dinners. One of our most unique signature events, the White Garden Party, is a big seller; we transform the waterside gardens of the hotel to a dreamlike outdoor venue like no other. Our sales team here in the UAE and abroad work diligently to promote and grow opportunities within the MICE segment through tradeshows, relationships, and personalised packages to maximise the MICE purchaser’s return on investment. The support from Abu Dhabi Tourism & Culture Authority (TCA Abu Dhabi) remains fantastic, as they bring plenty of familiarisation opportunities to the city, as well as aggressively promoting the destination in all major source markets. Beach Rotana is proactive in supporting the TCA Abu Dhabi at all tradeshows and various initiatives. TRAVEL TRADE WEEKLY: Abu Dhabi has been named as the fastest growing MICE destination in the region. In your opinion, what has driven this demand? MATHIEU VAN ALPHEN: TCA Abu Dhabi has done a wonderful job exposing our destination opportunities to the MICE buyers and influencers, especially within key target markets such as China, India, and Eastern Europe. Abu Dhabi provides a smart alternative to many regional destinations, with its world class airport, many cultural and entertainment attractions, and a large variety of five-star hotels and meetings facilities. Certainly key to Abu Dhabi’s MICE success is ADNEC. ADNEC is attracting more and more events annually from across the globe, across a spectrum of industries and interests.

Beach Rotana Abu Dhabi

At Beach Rotana, we do many familiarisation trips to encourage exploration of our own extensive facilities; as stated, we work closely to support the TCA Abu Dhabi efforts, and utilise every opportunity to showcase our property and our city. TRAVEL TRADE WEEKLY: What makes Abu Dhabi an ideal MICE destination? MATHIEU VAN ALPHEN: As stated above, the modernity of Abu Dhabi, coupled with its ease of transportation and superlative lodging and meeting opportunities make it a complete win for any MICE planner. The city excels at ensuring its cultural heritage is sublimely well represented, while offering world-class service. Abu Dhabi optimises the business and leisure travel opportunity; and its price-value point is spot on. MICE is critical to the emirate’s tourism industry as the best way to build understanding of the emirate and its many appeals. From beaches to desert sands; from the Grand Mosque to the Louvre, and all the amazing opportunities in between. Abu Dhabi is big enough to amaze yet small enough to charm. TRAVEL TRADE WEEKLY: How can industry stakeholders continue to support the development of the emirate’s MICE sector? MATHIEU VAN ALPHEN: Abu Dhabi should continue as it has been doing, with the leadership and innovation of TCA Abu Dhabi and partnerships with its many hotels leading the charge. MICE will return to healthy levels once the global economy stabilises, but it remains a strong segment player and one should not look at this downturn as anything other than opportunity to push more and expose more for future MICE business. This unique moment in time offers providers a chance to think differently and seek business in new areas. 29 APRIL 2017


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TRAVEL CHANNELS

Dubai Tourism Boosts Emiratisation

Careers UAE 2017

SGG Delivered Lessons on Healthy Lifestyles

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uring the annual Careers UAE event, Dubai Corporation of Tourism & Commerce Marketing (Dubai Tourism) joined forces with private sector partners to promote career opportunities to young Emirati nationals. Dubai Tourism highlighted two of Dubai College of Tourism’s major initiatives, Medyaf and UAE Tour Guide Programme, aimed at training nationals for a future career in the tourism industry in line with the Emiratisation strategy. Essa Bin Hadher, general manager, Dubai College of Tourism, said, “Young Emirati men and women are being encouraged by the leadership of the country to participate in all aspects of development of this nation and contribute towards economic growth. [...]”

DSP Promotes Job Opportunities

SGG Amazing Chef

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harjah Girl Guides (SGG), a non-profit volunteer-driven organisation aiming to inspire and nurture future generations of girls, recently organised Amazing Chef, a five-day seminar dedicated to healthy lifestyles. With the assistance of experts from School of Culinary and Finishing Arts Dubai, 20 girls between 12 – 15 years old had the opportunity to learn about healthy eating and different methods of cooking using nutritious ingredients. Shaikha Al Shamsi, assistant director, SGG, stated, “[...] It was an opportunity for the guides to prepare and share meals together, symbolising the important act of building and nurturing the values of friendship and community at SGG, one dish at a time.”

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ubai Science Park (DSP) recently hosted its fourth annual career fair for university students and professionals within the life sciences, energy and environment sectors. The one-day event saw 16 industry-leading companies showcase their businesses, along with vacancies for aspiring graduates and university stu-

dents. Momentum Coaching and Consulting held a workshop covering topics like proactive job searching, networking for career opportunities, as well as CV writing and interview preparation tips. Marwan Abdulaziz, executive director, DSP, expressed, “Our annual career fair helps to bridge the gap between business and academia as we support our business partners in finding the right talent to support their growth and development.”

T Al Habtoor Group Promotes Kidney Health UAE Healthy Kidney 10K

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he 13th annual UAE Healthy Kidney 10K run took place on April 09 at New York’s Central Park, with a high number of elite-level athletes as well as fun runners taking part. Aiming to raise awareness of kidney health and disease as well as benefit the National Kidney Foundation, the 10km race was sponsored for the second consecutive year by Al Habtoor Group. Khalaf Ahmad Al Habtoor, chairman, Al Habtour Group, who participated in the event, also visited a children's hospital in Washington, D.C. where he met youngsters suffering from kidney diseases and had the opportunity to learn about relevant groundbreaking research.

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WHO’S MOVED / TRAVEL TALK

LAURENT VOIVENEL

[...] We have enjoyed providing [...] a platform to come together [...]

“It has been an honour to host the 12th Airports Council International (ACI) Asia Pacific Regional Assembly, Conference and Exhibition in the State of Qatar. Together with ACI Asia Pacific, we have enjoyed providing our guests with a platform to come together and make a difference to the future of aviation. We hope you got a taste of Qatar’s warm hospitality and culture during your stay in our country and we look forward to welcoming you back very soon.”

LAURENT VOIVENEL has been appointed as senior vice president of operations and development for the Middle East, Africa and India at Swiss-Belhotel International, where he will be responsible for the group’s strategic expansion in this key growth market. With more than 30 years of international hotel and asset management experience, Voivenel joined the company from Hospitality Management Holding, where he served as CEO. Having worked in the Middle East for the last 16 years, Voivenel has developed a strong network of ties with professionals in the region and has a proven track record of success in terms of corporate mergers and acquisitions.

MATT DENTON

VICE PRESIDENT, COMMERCIAL AND MARKETING, HAMAD INTERNATIONAL AIRPORT

ABDUL-AZIZ AL MASS

AZEL CASIANAN

AZEL CASIANAN has been named as the new assistant director of sales at Millennium Airport Hotel Dubai. Casianan has more than 10 years of experience in the hospitality industry and has held positions across a variety of hotel groups including Rotana Hotel Management Corporation, AccorHotels along with Starwood Hotels and Resorts. In her new role, Casianan will be responsible for strengthening business ties with existing clients as well as generating leads for new accounts. Furthermore, she will assist with numerous sales activities to maximise business opportunities and revenue for the property.

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PRESIDENT, THE MIDDLE EAST, ASIA AND AFRICA, DMG EVENTS

Establishing a presence in Qatar is an important strategic move […] “Establishing a presence in Qatar is an important strategic move for us. It brings with it access to a market of significant potential, as the country's preparations for the FIFA World Cup 2022 continue apace. [...] The honour of being the first events company to establish itself in Qatar under the new initiative from the Qatar Financial Centre and Qatar Tourism Authority [...] brings [...] considerable responsibility to contribute to the development of the nation’s events sector [...].”

TRAVEL TALK IS YOUR SPACE – this is a casual forum for travel industry professionals to discuss current issues and share stories. We want to hear from you, so send your comments, questions, frustrations and observations to editorial@traveltradeweekly.travel

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29 APRIL 2017


PHOTO ALBUM

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From left: H.H. Sheikh Ahmed bin Saeed Al Maktoum, President, Dubai Civil Aviation Authority, H.H. Sheikh Hamdan bin Mohammed Al Maktoum, crown prince, Dubai, H.H. Sheikh Mohammed bin Rashid Al Maktoum, ruler, Dubai, and Saeed Al Marri, Director General, Dubai's Department of Tourism and Commerce Marketing, at Arabian Travel Market

Take a Shot! Share with us the latest images of your activities and let your colleagues know what you have been up to. Bidwa craftswomen demonstrated traditional craft skills during the 15th edition of Sharjah Heritage Days

Send your photos to editorial@traveltradeweekly.travel Because a picture is worth a thousand words...

From left: Anwar Abu Monassar, destination director, strategy and operation, The Vision; Thierry Antinori, executive vice president, Emirates; Simon Press, senior exhibition director, Arabian Travel Market; Issam Abdul Rahim Kazim, CEO, Dubai Corporation for Tourism and Commerce Marketing and Olivier Harnisch, CEO, Emaar Hospitality Group, provided an update ahead of Arabian Travel Market

29 APRIL 2017

For the 11th consecutive year, InterContinental Cairo Citystars, Holiday Inn Cairo – Citystars and Staybridge Suites Cairo – Citystars welcomed 200 children on Orphans Day

Kerrie Mather, president, Airports Council International (ACI) Asia-Pacific, centre, handing Badr Mohammed Al Meer, chief operating officer, Hamad International Airport, a trophy of appreciation in the presence of Patti Chau, regional director, ACI Asia-Pacific, second from left

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NEWS & EVENTS

Expo 2020 Dubai Connects Minds

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xpo 2020 Dubai reinforced its commitment to promoting cultural exchange towards positive social development at the CultureSummit 2017. The event has gathered 300 leaders from more than 80 countries to discuss joint solutions to address global challenges. As a part of the summit, a panel session was held, unveiling the expo’s theme Connecting Minds, Creating the Future to highlight its role in enhancing cultural exchanges. Hayat Shamsuddin, senior advisor, culture, Expo 2020 Dubai, said, “We believe the connection of people leads to progress through the sharing of ideas and the exchange of cultures, which is why events such as the CultureSummit and Expo 2020 Dubai are moments that help to shape a better world.”

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EVENTS INTERCARE INTERNATIONAL MEDICAL TOURISM EXHIBITION Milan, Italy May 25 – 27 www.inter-care.it An opportunity for international medical and tourism operators to forge working relationships.

IMEX Frankfurt, Germany May 16 – 18 www.imex-frankfurt.com A one-stop shop for meetings, events and incentive travel programmes where more than 3,500 exhibitors are expected to showcase their offerings.

Malta’s Strong Presence at Sharjah Heritage Days

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iming to promote diversity, culture and tradition in the UAE, the 15th edition of Sharjah Heritage Days was inaugurated on April 04 at the Cultural Heritage Events Centre. During the event, Malta Tourism Authority (MTA), together with Heritage Malta and the Arts Council Malta, showcased Maltese culture, folklore, traditions and products. Highlighting the importance of participating in similar events, Paul Bugela, CEO, MTA, stated, “This is in line with our efforts to diversify our source markets and go beyond those territories from where our tourists traditionally originate. [...]. A festival such as the one in Sharjah presents a unique opportunity for Malta to reach out to the lucrative UAE market [...].”

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INTERNATIONAL CONFERENCE ON TOURISM TECHNOLOGY Kochi, India June 08 – 10 www.icttindia.org Speakers from across the industry will share ideas on how to maximise online business.

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