3 JUNE 2017 ISSUE 395
03 YAS ISLAND TO BECOME A MEDIA HUB
06 ACCOMMODATION
CENTARA ARRIVES IN THE MIDDLE EAST
04 AMMAN: CAPITAL OF ISLAMIC CULTURE
05 Airports
13 International 17 Travel Talk
MARKET UPDATE
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TRAVEL TRADE PUBLICATIONS
QAIA Recorded Passenger Growth
MANAGING EDITOR Mary Kammitsi mary@traveltradeweekly.travel SENIOR JOURNALIST Ellen Petty JOURNALIST Maria Sabova CONTRIBUTORS Panayiotis Karanicholas Anna Spyrou Dominique Christou DESIGN & LAYOUT Elena Stylianou WEB & BUSINESS DEVELOPMENT MANAGER Savvas Kammitsis DIRECTORS Andreas Constantinides Mary Kammitsi HEADQUARTERS T.T.W. Travel Trade Weekly LTD P.O. Box 25255, Nicosia 1308 Cyprus Tel: +357 22 021607, Fax: +357 22 103670
QAIA
According to Airport International Group, Queen Alia International Airport (QAIA) welcomed 1,671,784 passengers in the first quarter (Q1) of the year, climbing two percent compared to the corresponding period in 2016.
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WEBSITE www.traveltradeweekly.travel EMAILS info@traveltradeweekly.travel sales@traveltradeweekly.travel editorial@traveltradeweekly.travel WORLDWIDE REPRESENTATIVES Representative for North, South & Central America, and the Caribbean: Neil Strickland GlobeTM Tel: +19542969515, neil@globetm.com
urthermore, in Q1, aircraft movements dropped 2.9 percent, while the amount of cargo handled fell 8.7 percent year-on-year. In March, the airport welcomed 570,586 travellers, compared to 569,834 passengers during the same period in 2016. Kjeld Binger, CEO, Airports International Group, commented, “[…] After increasing the airport’s annual capacity to up to 12 million passengers following the inauguration of the second phase of QAIA’s New Terminal Project in 2016, we look forward to registering further growth and ushering more travellers through Jordan’s prime gateway to the world.”
Representative for Indian subcontinent: Faredoon Kuka RMA Media Tel: +912229253735, kuka@rmamedia.com
SIA Registered Higher Traffic
Representative for UK & Ireland and Scandinavia: David Simpson Simpson Media Tel: +447900885456, david@simpson-media.com
MENA EXCHANGE RATES
as of
2
1.6.2017
COUNTRY
CURRENCY USD1=
Bahrain (BHD)
Dinar
0.37
Jordan (JOD)
Dinar
0.71
Oman (OMR)
Rial
0.39
Qatar (QAR)
Rial
3.64
Saudi Arabia (SAR)
Riyal
3.75
UAE (AED)
Dirham
3.67
Algeria (DZD)
Dinar
108.32
Egypt (EGP)
Pound
18.10
Iran (IRR)
Rial
32,446.10
Iraq (IQD)
Dinar
1,165.81
Kuwait (KWD)
Dinar
0.30
Lebanon (LBP)
Pound
1,510.71
Libya (LYD)
Dinar
1.37
Morocco (MAD)
Dirham
9.74
Syria (SYP)
Pound
214.34
Tunisia (TND)
Dinar
2.43
Yemen (YER)
Rial
250.11
SIA
In the first quarter (Q1) of the year, Sharjah International Airport (SIA) recorded significant year-on-year improvements in passenger traffic, up two percent, and aircraft movements, which grew three percent compared to Q1 2016.
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uring the period under review, the hub welcomed 2.74 million passengers, continuing the increasing figures observed in the past five years. January was a particularly strong month, with a four percent year-on-year boost in passenger traffic. The strategic location of the hub and its connectivity to the country’s seven emirates has been a catalyst for its growth, making it a convenient spot for both business and leisure travellers. Aiming to welcome 25 million passengers by 2027, Sharjah Airport Authority recently appointed Parsons Overseas to oversee a USD400 million expansion project.
3 JUNE 2017
WEEKLY NEWS
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Yas Island to Become a Media Hub Aiming to develop a thriving media industry that significantly contributes to the achievement of the emirate’s economic objectives, twofour54, Abu Dhabi's media and entertainment free zone, managed by Media Zone Authority - Abu Dhabi has appointed Aldar Properties to develop its new, permanent home on Yas Island.
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Yas Island
et to cover an initial gross floor area of 9.5ha , twofour54's new premises will feature state-of-the-art offices, TV studios and retail outlets. H.E. Mohamed Khalifa Al Mubarak, CEO, Aldar Properties, stated, “[...] Yas Island is now set to become a hub for the media and entertainment industry. This is a key pillar of Aldar's strategy to create high quality, desirable and versatile destinations that enrich the lives of residents, tourists, and business travellers."
Sharjah Showcased Innovative Logistics
French Château Enters Final Upgrade
Khorfakkan, Sharjah
3 JUNE 2017
Château de Fontainebleau’s Imperial Theatre - Sheikh Khalifa bin Zayed Al Nahyan Theatre
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harjah Business Summit 2017, recently organised by Gulftainer, put a spotlight on transport and logistics innovations in Sharjah, highlighting the emirate’s investment potential. The event was a platform for the latest industrial projects to be presented, such as Gulftainer’s land bridge, linking seaports to inland container depots, Sharjah Municipality’s new cargo-clearing procedures and Sharjah Ports Authority’s customs clearance e-portal, among others, demonstrating the emirate’s ability to develop advanced solutions and reinforcing its status as the UAE’s key industrial hub. Through interactive presentations and discussions, the summit stimulated a dialogue between the industry’s experts for further acceleration of the business growth in the emirate.
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he second installment of Abu Dhabi Tourism & Culture Authority’s contribution to the restoration of the Château de Fontainebleau’s Imperial Theatre will see the final phase of restorative works begin in June. The first phase was completed in April 2014, with a revamped main auditorium. The upcoming works, set to be completed in 2019, will focus on the upper levels of the salons and the podium. The theatre, based in France, was renamed as the Sheikh Khalifa bin Zayed Al Nahyan Theatre in recognition of the funding and forms part of an agreement between French and Emirati governments, which also concerns Louvre Abu Dhabi.
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WEEKLY NEWS Amman: Capital of Islamic Culture
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Interactive Camel Adventures at Emirates Zoo
Amman
Emirates Park Zoo and Resort
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mman has been officially named as this year’s capital of Islamic culture following the announcement by Islamic Educational, Scientific and Cultural Organization (ISESCO). As explained by Abdul Aziz Twaijri, president, ISESCO, Jordan’s flourishing modern capital has earned the title by fulfilling the criteria which require the designated city to boast rich cultural and historic heritage, including cultural sites and institutions with a track record of organising cultural events. Commending Jordan’s continuous support for ISESCO, Twaijri further revealed that Amman will enjoy a year-long cultural programme, set to be launched in partnership with Jordan’s Ministry of Culture.
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mirates Park Zoo and Resort has introduced Camel Adventures to visitors and families, offering camel rides and feeding sessions, in time for the upcoming summer pe-
riod. Visitors can meet the resident black and white camels called Dark, Marmalade, Nutella and Jihara, that will offer a friendly and affectionate experience for all encounters. Waleed Sha’aban, operations manager, Emirates Park Zoo and Resort, commented, “It is a unique opportunity for guests to connect with friendly zoo inmates. I know my team have formed deep connections with our camels and we always love to see our young guests laughing in excitement after bonding with our residents.”
UNWTO Invests in Biodiversity Conservation
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n the occasion of the International Day for Biological Diversity, celebrated on May 22, World Tourism Organization (UNWTO) launched a capacity building programme dedicated to sustainable tourism and biodiversity protection in Western and Central African countries. Aiming to address issues related to conservation and environmental protection in order to safeguard future opportunities for local people, a number of seminars will begin in June. Through the training sessions, UNWTO expects to continue to strengthen capacities of tourism stakeholders so they gain a better understanding of the relationship between tourism and environmental protection, while developing tourism products based on the area’s unique biodiversity. Tourism employees and small entrepreneurs will be the primary beneficiaries of the initiative.
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3 JUNE 2017
WEEKLY NEWS AIRPORT
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Abu Dhabi Airports and Musanada Signed MoU
SITA’s KATE to Streamline Check-in
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3 JUNE 2017
In an attempt to boost the growth of infrastructure sector in Abu Dhabi, Abu Dhabi Airports has recently signed a memorandum of understanding (MoU) with Musanada, an Abu Dhabi-based general services company.
Abu Dhabi International Airport
ITA Lab has unveiled KATE, a robotic checkin kiosk that will autonomously move to busy or congested areas in the airport with the aim of relegating check-in queues. Using various data sources, including flight and passenger flow information, KATE can identify where additional check-in kiosks are required to reduce passenger queue times, whilst utilising existing SITA data systems such as Day of Operations Business Intelligence and FlightInfo API. Multiple robotic kiosks can be automatically or manually deployed simultaneously and in formation to assist passengers and provide airports and airlines with greater flexibility in managing peaks in passenger flow. They communicate through a Cloud service to ensure that the correct number of kiosks are at the right position when needed.
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iming to facilitate cooperation and knowledge exchange between the two companies by launching workshops with relevant expertise from both parties, the MoU details the processes for securing human resources and labour in the service, technical and management sectors. Sweidan Rashed Sweidan Al Dhaheri, CEO, Musanada, commented, “[...] The MoU signing with Abu Dhabi Airports ensures the implementation of the vision of our wise leadership towards strengthening development opportunities and the delivery of pioneering infrastructure. [...].”
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WEEKLY NEWS ACCOMMODATION
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Centara Arrives in the
Middle East
CENTARA HOTELS & RESORTS HAS DEBUTED IN THE MIDDLE EAST WITH THE OPENING OF CENTARA MUSCAT HOTEL IN OMAN, THE FIRST OF THREE ADDRESS'S PLANNED FOR THE REGION.
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NSHAMA Unveils Rawda Apartments
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Swiss-Belhotel Launches Brand in Kuwait
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wiss-Belhotel International has announced a management agreement with Omniyat Real Estate for the operation of two properties in Kuwait, both slated to open in 2018. Currently under development, 58-key Swiss-Belboutique Bneid Al Gar and 68-room Swiss-Belresidences Al Sharq will mark the brand’s debut in the destination. Emphasising that current tourism initiatives and potential for business and leisure visitors make it an ideal time to enter the country, Gavin Faull, chairman, Swiss-Belhotel International, said, “[...] This has significantly pushed the demand for quality hotels and represents a brilliant opportunity for Swiss-Belhotel International to grow our footprint in the country. We are confident both [properties] will add tremendous value to our growing presence in the region while further strengthening our international portfolio. ”
Kuwait City
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shama, a UAE-based private developer, has recently launched its latest affordable apartments within its Town Square development for middle income families, located near the project’s central Town Square Park. Set in four residential buildings, Rawda Apartments will offer a wide range of amenities for residents including access to a swimming pool, childrens pool, gym, kids’ playground and game areas. Fred Durie, CEO, Nshama, commented, “[…] With the development coming to life at a brisk pace, Town Square is today one of the most soughtafter residential communities for middle income homes. […] The proximity of Town Square near the site of Expo 2020 Dubai has further enhanced demand and we are focussed on delivering our projects as per schedule.”
Centara Muscat Hotel
ffering Thai hospitality, cuisine and service, the 152-key property is designed for both corporate and leisure travellers, with modern amenities including three restaurants, a spa, a rooftop pool and premium meeting facilities. “Introducing Thai hospitality culture for the first time to this historic crossroads between east and west is an exciting opportunity. We believe a thoughtfullydesigned, modern facility in this ideal location will be a welcome addition to Muscat, whether you are here on business or vacation,” said Thirayuth Chirathivat, CEO, Centara Hotels & Resorts.
3 JUNE 2017
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WEEKLY NEWS ACCOMMODATION Ambassador Lagoon Hosted Guinness World Record
DAMAC Releases Burj DAMAC Seaviews
3 JUNE 2017
The Ambassador Lagoon
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AMAC Properties announced the launch of Qatar’s Burj DAMAC Seaviews, set to raise the standards of hospitality offerings in the region. Located in the Marina District of Lusail City, currently under development, the 31-storey tower features furnished serviced apartments and two-bedroom townhouses, offering future residents private access to the seashore. Niall McLoughlin, senior vice president, DAMAC Properties, said, “Lusail City represents the centre of Qatar’s future. […] In addition to the premium location and spectacular sea views this project offers, investors can enjoy the option to become part of our rental pool. This means that they can earn rental income from their property when they are not staying there themselves.”
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he Guinness World Record for the longest underwater live radio broadcast was performed in the shark-infested waters of The Ambassador Lagoon aquarium located at Atlantis, The Palm, Dubai on May 13. The world record was awarded for a total of five hours, 25 minutes and 25 seconds of live radio conducted by 104.8 Channel 4. The previous record of four hours, 43 minutes and 54 seconds was beaten thanks to a special helmet which allowed the presenter to breathe and enabled clear live radio transmission from a depth of 2.9m. The attempt was launched as a part of the resort’s campaign A World Away From Your Everyday, emphasising the importance of creating extraordinary memories.
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WEEKLY NEWS ACCOMMODATION
Marriott Hosts First Qatar Airways’ Stopover Guest
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Nakheel Reveals The Palm Getaway
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akheel has signed a construction contract worth approximately AED1.5 (USD407.7 million) billion for The Palm Gateway, a three-tower property at the foot of Palm Jumeirah, with Shapoorji Pallonji Mideast appointed to carry out the work. Construction is set to begin in the second quarter of this year, and is forecast to be completed in two and a half years. The project includes 1,265 luxury apartments across the three high-rise buildings and is to be built on top of the existing Palm Monorail terminal, thus incorporating 14 levels of parking spaces. Units at the waterfront complex will range from one- to three-bedrooms and will be surrounded by retail, dining, health and fitness facilities, including parks, pools, and sports courts.
Palm Jumeirah
arriott Marquis City Center Doha Hotel welcomed the first guest to participate in the recently launched Qatar Airways’ Qatar Stopover Program, a scheme that enables transit passengers to explore the destination before continuing their journey. In partnership with Qatar Tourism Authority, the carrier’s add-on initiative runs until September 30 and includes hotel stays along with various culture attractions to improve passengers’ time when transiting. Andreas Wissdorf, general manager, Marriott Marquis City Center Doha Hotel, enthused, “[The programme] provides an exciting opportunity for transit passengers whether travelling for business or leisure to discover the exciting sights, sounds, and tastes of Qatar and truly experience and enjoy Arabian hospitality while on their way to another destination.”
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ilton and RAK National Hotels, a subsidiary of RAK Hospitality Holding, have announced the opening of Hilton Garden Inn Ras Al Khaimah. Situated in Al Nakheel, the 240-key address features 500m2 of meeting space and a variety of dining venues along with outdoor pools and access to the beach facilities at Hilton Ras Al Khaimah Resort & Spa, via complimentary shuttle. The opening marks the brand’s entry into the emirate, and joins five existing Hilton properties. H.H. Sheikh Ahmed Bin Saud bin Saqr Al Qasimi, chairman, RAK National Hotels, noted that the brand is a good fit for the emirate considering the shift to the mid-market segment as well as the destination’s increased popularity.
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Hilton Garden Inn Ras Al Khaimah
Hilton Garden Inn Debuts in Ras Al Khaimah
3 JUNE 2017
WEEKLY NEWS AIR
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Qatar Airways Prioritises Safety On May 16 – 18, International Air Transport Association (IATA) Cabin Operations Safety Conference in Doha brought together more than 200 representatives from the aviation sector, to discuss and share cabin safety practices.
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osted by Qatar Airways, the event focussed on topics such as next generation training, human trafficking and communication with passengers. Further demonstrating its sustained commitment to safety and security improvement, the carrier, together with Hamad International Airport, recently held an annual emergency exercise, coordinating with the country’s Defence Forces, Coast Guard, Civil Defence and Hamad Medical Corporation. After completing the IATA Operational Safety Audit with 100 percent compliance in 2003, Qatar’s flag carrier has won many awards for its safety and security.
Etihad to Deploy Extra A380 to Sydney
Air Cairo to Serve Copenhagen
3 JUNE 2017
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elebrating the 10th anniversary of its first Australian itinerary Abu Dhabi – Sydney, Etihad Airways has announced that all 14 weekly routes will enjoy its flagship Airbus A380 aircraft as of October 29. The current daily A380 flight to the destination will be joined by a second daily superjumbo service, featuring the carrier’s exclusive threeroom suite, The Residence. With the deployment of the 496-seat double decker, Sydney will join London and New York as the airline’s all-A380 itineraries. Peter Baumgartner, CEO, Etihad Airways, said, “Sydney is one of our busiest and best performing longhaul routes where we have experienced increased demand […]. The upgrade of this service will help fulfill growing demand, benefiting travellers [...] across Etihad Airways’ global network.”
Jazeera Airways Expands to Azerbaijan
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ir Cairo has announced the launch of a new itinerary from Sharm El Sheikh International Airport to Copenhagen Airport, set to take-off on June 27. The new service, to be operated with an Airbus A320 once a week, will boost the Egyptian low-cost carrier’s summer schedule and will offer improved accessibility and travelling options during the holiday period. The airline’s route expansion is in line with the governmental strategy to improve regional and international air connectivity to Egypt, in a bid to revive the country’s tourism by attracting higher influx of visitors.
uelled by a resilient ambition for growth, Jazeera Airways has recently announced the launch of its new direct flights to Baku, due to take off on June 23. The Kuwaiti carrier will fly to the emerging Azerbaijani capital on Mondays and Fridays. Commenting on the venture, Rohit Ramachandran, CEO, Jazeera Airways, enthused, “[…] The flight to Baku, en route to becoming a leading tourist destination, is only the beginning to setting course to new lands beyond the Middle East, as we continue to identify trends brought forth by our customers.”
Baku
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WEEKLY NEWS AIR Gulf Air Unveiled Offerings to Industry Partners
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Royal Jordanian Optimises Network Planning
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oyal Jordanian (RJ) has signed a multi-year agreement with Sabre, according to which the global technology distributor will provide the carrier with technology and consultancy solutions. Through the suite, which includes Schedule Manager, Slot Manager, Profit Manager, and Fleet Manager, RJ will be able to optimise its operations. Furthermore, the airline will enjoy more accurate forecasting and analysis of its network, enabling more efficient aircraft deployment. Commenting on the agreement, Suleiman Obeidat, CEO, RJ, pinpointed, “Sabre’s technology will give us a new level of insight, enabling us to make better network planning decisions that will improve our profitability and enable us to invest more in enhancing the experience for our passengers.”
Emirates to Increase Brisbane Frequency
Boeing 787
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ulf Air hosted key members of Bahrain’s travel trade sector at a dinner and networking event, to share the latest developments and to express gratitude for the industry’s ongoing support. During the occasion, the carrier presented recently launched services, such as prepaid seat selection, excess baggage and lounge access. Furthermore, the airline described its new online flight status, group booking systems, and also revealed some of its upcoming initiatives, including Gulf Air Holidays, which will offer guests tailor-made packages and travel solutions. As part of its strategy to support Bahrain’s tourism industry, the company also plans to launch an online visa facility this summer and assist with convenient issuance of short-term visas.
Oman Air Enhances Loyalty Scheme
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mirates has announced the introduction of the third daily service from Dubai to Brisbane, set to take-off on December 01. Increasing the weekly inbound and outbound capacity on the route by 3,724 seats, the direct flight will be operated with Boeing B777-200LR. Along with more flexible travelling options, the service will offer passengers in the UK, France and North America a greater access to Australia with only one stop at Dubai International. Committed to constantly improving its services, the new schedule follows the announcement of an upgrade on the carrier’s third daily service to Melbourne from a B777-300ER to its signature Airbus A380.
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iming to improve its loyalty offerings, Oman Air has recently signed a partnership agreement with Kaligo Travel Solutions enabling Sindbad membership holders to earn up to 15 miles for every USD1 spent on hotel bookings through Kaligo Travel Solutions’ website. Commenting on the new partnership, Mohammed Al Shikely, vice president, marketing, Oman Air, stated, “Oman Air is constantly looking for ways to reward our loyal guests. This new partnership will make it easier for Sindbad members to access over 465,000 hotels worldwide and conveniently book the one that best suits their needs.”
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WEEKLY NEWS AIR
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Deer Jet Presents Business Jet in Doha
EgyptAir Boosted its Fleet
3 JUNE 2017
787 Dream Jet interior
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s part of its strategic expansion plans, EgyptAir has received its 23rd Boeing 737-800, while awaiting the delivery of six additional jets of the same type. Meeting the requirements of today’s challenging market, the aircraft features the latest advanced design, hailed as the most cost-efficient, reliable and capable single-aisle airplane. The versatility of the aircraft and lower maintenance and operating costs are expected to provide a competitive advantage. Along with facilitating an improved passenger experience, the jet’s addition to the carrier’s fleet aims to elevate the quality of services across the airline’s expanding network.
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or the first time in the Middle East, Deer Jet showcased its 787 Dream Jet during a stopover at Hamad International Airport, as part of a series of displays in key international charter destinations titled Dreams Encounter the World. The Chinese premium jet operator is dedicated to serving the global business travel market, including the GCC and wider Middle East region, with buyers from Qatar, the UAE and Saudi Arabia expected to be key markets for the company. While highlighting the potential for premium travel in the Middle East, Frank Fang, vice president, Deer Jet, noted that the company plans to expand within the region.
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WEEKLY NEWS AIR
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Emirates Expands Capacity to China
RJ Hosted WEF Delegates
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or the ninth consecutive time, Royal Jordanian (RJ) was selected as the official carrier for participants of World Economic Forum (WEF), held on the shores of Dead Sea on May 19 – 21. Speaking ahead of the event, Suleiman Obeidat, CEO, RJ, highlighted that the forum will be a good opportunity for the airline to boost its network capacity and reach promising markets. Furthermore, he stated that the partnership between WEF and RJ provides benefits and services to delegates, in addition to the facilities at Queen Alia International Airport, with RJ staff offering assistance during the event as well as manning sales and reservation offices.
Jordan
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mirates has recently announced that all of its weekly routes to Beijing Capital International Airport and Shanghai Pudong International Airport will enjoy its flagship Airbus A380 aircraft, as of July 01. In response to popular customer demand, the move is expected to increase capacity to both Chinese cities. With the deployment of the 519-seat double-decker, passengers will have the opportunity to enjoy more seamless connections between the destinations and over 30 international points via Dubai International, including 18 gateways in the UK and Europe. Furthermore, the additional seats will support more business and leisure travel departing from, and arriving in China.
Washington Dulles International Airport
Royal Air Maroc Enhances Links to US
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orocco’s national carrier, Royal Air Maroc, has recently unveiled plans to increase its weekly service between Mohammed V International Airport and Washington Dulles International Airport. In line with growing demand from local residents, tourists and corporate travellers to enhance connectivity to Casablanca, the airline upgraded its current offering from three to four times weekly service. Set to commence on October 31, the itinerary will be operated with Boeing 787-8. Royal Air Maroc already offers services to a number of US locations, including New York, Boston and San Francisco.
Oman Air Cargo Showcased at Air Cargo Europe
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ailed as one of the most innovative and fastest growing cargo carriers in the world, Oman Air Cargo successfully participated in Air Cargo Europe 2017, in Munich on May 09 – 12. As a meeting point for air freight stakeholders, exhibitors, and experts from around the world, the event welcomed more than 55,000 visitors. The cargo division’s delegation showcased a selec-
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tion of its special products as well as the airline’s expanding global network and innovative IT solutions. Participation at the event came at an exciting time for the airline, which has seen significant increases in the size of its fleet with the upcoming state-of-the-art cargo handling facility at Muscat International Airport.
SAUDIA Improves Booking Service
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audia Airlines (SAUDIA) has introduced a system which enables guests to manage and modify bookings in the event of a service disruption beyond the airline’s control. Without additional charges, the carrier will inform passengers through a mobile text message about a service delay or cancellation on the basis of which travellers will be able to accept or modify their reservations though the airline’s website. Instilled in its core values, the company aims to elevate its client service and provide seamless solutions from the beginning until the end of a journey.
3 JUNE 2017
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WEEKLY NEWS INTERNATIONAL
Economic Impact of US Travel Celebrated
Mövenpick Boosts Bangladesh Offerings
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övenpick Hotels & Resorts is set to open Mövenpick Hotel Sylhet Bangladesh, a 210-room hotel located in one of the country’s main commercial and tourism centres in the country's northeast. Scheduled to open its doors in the third quarter of 2018, the hotel will feature a retail wing, rooftop infinity swimming pool and spa. A fitness centre, tennis court and bowling alley will complement the adjacent 1,171m2 of retail space. In addition, the hotel will feature an all-day dining restaurant, specialty bistro and lounge, coupled with a well-equipped business centre and what is said to be the city’s largest meeting rooms, appealing to the region’s growing number of business travellers.
Rendering of Mövenpick Hotel Sylhet Bangladesh
Theodore Roosevelt National Park, North Dakota
n recognition of the travel industry’s significant contributions to the state, Doug Burgum, governor, North Dakota, US, declared May 07 – 13 as the North Dakota Travel and Tourism Week. The week-long initiative was held in conjunction with the U.S. Travel Association’s National Travel and Tourism Week, an annual spotlight on the industry. Nationally, the travel industry contributes USD2.3 trillion to the US economy, with one in every nine jobs in the country depending on it. In 2015, North Dakota welcomed 22 million visitors who spent USD3.1 billion across the state, making tourism a key industry in driving the state’s economy.
New York City Promoted in Canada
SureStay Ready for Asian Debut
3 JUNE 2017
Second from left: Suppasorn Chuchotesakulwong, owner, SureStay Plus Sukhumvit 2 with Berrivin and team
New York City
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YC & Company, New York City’s official destination marketing organisation, held a press conference in Toronto, kicking off a threecity Canadian sales mission to destination which also included visits to Quebec City and Montreal. At the press event, Fred Dixon, CEO, NYC & Company, presented the highlights of New York City, including developments in hotels, attractions, dining, and retail, to influential Canadian audiences at Thompson Toronto. Furthermore, the company announced a new international communications and marketing initiative titled New York City – Welcoming the World. The sales mission provided a platform for member organisations to form relationships though meetings with the travel trade.
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ureStay Hotel Group has confirmed its first ever Asian hotel, expected to open in downtown Bangkok in the fourth quarter of this year. With construction work having commenced in late 2016, SureStay Plus Sukhumvit 2 is a brand new 85-room premium economy hotel under development, to be managed and operated by the Best Western Hotels & Resorts subsidiary. “Asia is an incredibly diverse and dynamic hotel market, but one common trend we are seeing is the demand for branded economy and lower-midscale accommodation in key cities across the region. SureStay Hotel Group is perfectly positioned to fill this gap in the market,” elaborated Olivier Berrivin, managing director, international operations, Asia, Best Western.
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WEEKLY NEWS INTERNATIONAL Action Hotels Unveils Fourth Australian Address
Hawaii Visitor Numbers Peak
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ccording to preliminary statistics released in May by Hawaii Tourism Authority (HTA), visitors to the state spent a total of USD1.4 billion in March, an increase of 12.3 percent compared to March 2016. The Japanese market contributed to the growth in visitor spending, up 20.8 percent to USD187.2 million, driven by yearover-year increases visitor days, up 13.1 percent as well as a 3.6 percent boost in average length of stay, and a 6.9 percent rise in daily spending to USD228 per person. In March, daily spending statewide averaged USD201 per person, up from USD182 in 2016, while arrivals increased 2.1 percent to 802,802, with Japan again generating the highest rate of growth 9.1 percent amounting to 136,735 visitors.
Rendering of Novotel Melbourne South Wharf
ction Hotels has selected Novotel as the brand partner for its fourth Australian hotel, Novotel Melbourne South Wharf, located at the Melbourne Convention and Exhibition Centre. The property, boasting 347 rooms, 30 more keys than originally announced, is pegged to open in the first quarter of 2018, and is set to become the second largest hotel in the group’s portfolio. Sheikh Mubarak Al Sabah, founder, Action Hotels, commented, “We are very excited about this addition to our Australian portfolio and the potential of this hotel which will offer premium midscale accommodation with best-in-class customer service and quality in a highly sought-after business and leisure destination.”
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JetBlue Boosts Presence in the US
Nebraska Offers Tourism Sessions
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etBlue Airways announced a series of newly expanded nonstop routes on its Boston and Fort Lauderdale-Hollywood itineraries, as the airline continues to boost its presence in the northeastern US and Florida. From Boston Logan International Airport, the carrier will add flights on three daily routes to Jacksonville International Airport, Palm Beach International Airport, and Southwest Florida International Airport as of October 29. Furthermore, the airline will also launch daily direct services between Fort LauderdaleHollywood International Airport and Salt Lake City International Airport on November 16.
Nebraska
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n light of U.S. Travel Association’s National Travel and Tourism Week, which coincided with the launch of 2017 Nebraska Passport programme, Nebraska Tourism Commission hosted town hall meetings in multiple communities in May. This served as an opportunity for members of the public and the tourism industry to meet John Ricks, executive director, Nebraska Tourism Commission. “These sessions are a chance […] to celebrate the success of Nebraska’s third largest industry and exchange ideas about growing the industry in Nebraska,” explained Ricks. “[…] I hope to hear more about our variety of destinations and attractions as well as provide an update on current tourism projects and goals.”
3 JUNE 2017
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WEEKLY NEWS INTERNATIONAL
InterContinental MinneapolisSt. Paul Reaches Milestone
Element Unveiled in Kuala Lumpur
Dusit International Debuts in Jatujak
Element Kuala Lumpur
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nterContinental Hotels Group (IHG), announced that the concrete foundations of the new InterContinental Minneapolis-St. Paul Airport hotel have been completed, marking a construction milestone. The project, led by Graves Hospitality and Intercontinental Real Estate Corporation, broke ground in October 2016. On track to open in 2018, the 291-key property will be set across 12 floors and will connect with the airport’s Terminal 1-Lindbergh via a climate-controlled sky bridge linked to concourse C, where it will intersect with the other concourses. The hotel will boast its own security checkpoint, a penthouselevel observation bar, an InterContinental Club Lounge, a business centre and 1,858m2 of meeting space.
Minneapolis-St. Paul International Airport
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eveloped under eco-friendly principles, Marriott International announced the opening of Element Kuala Lumpur, marking the brand’s Southeast Asian debut. Designed by Foster+Partners, the 252-key property incorporates open-plan studios along with single and multi-room suites with city skyline and hill views, each with spa-inspired bathrooms, alongside intuitive technology such as daylight glare control to filter appropriate amounts of sunlight. In collaboration with IB Hotel Management, the hotel is housed within Ilham Tower, making it one of the tallest eco-conscious hotels which also boasts Green Building Index certification. Sustainability initiatives include a rainwater harvesting system, indoor air quality CO2 monitor and energy-efficient LED lighting.
Factory-Style Address Debuts in Hong Kong
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Jatujak
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usit International has signed a hotel management agreement with Dhanasansombut Development, to operate the first hotel in the heart of Bangkok’s Chatuchak Market, also known locally as Jatujak. Forming part of a new mixed-use complex, Mixt Chatuchak, will boast approximately 250 rooms and is strategically located close to two mass transit rail stations. Suphajee Suthumpun, group CEO, Dusit International, enthused that with several exciting developments set to open near the market within the next few years, the new hotel will be perfectly positioned to meet the needs of the young, sophisticated travellers who visit the area seeking an authentic experience.
Camlux Hotel
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laimed to be the first factory converted hotel in Kowloon Bay, Camlux Hotel has recently celebrated its grand opening. The six-storey address boasts 173 keys, 10 Family Rooms and two Studio Rooms as well as Café 15, meeting and conferences spaces and a gym. Key design features of the property include a three-part mosaic on the upper walls of the foyer in the lobby area, decorated with stainless steel discs used to produce vacuum flasks as a tribute to its heritage. “Being a conversion project, the management team embraced the inherent limitations and constraints to create an interesting spatial experience, in terms of room configurations and viewing aspects for our guests [...],” pinpointed Calvin Wong, general manager, Camlux Hotel.
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Q & A with
RENDEZVOUS
GHASSAN FARHAT HOTEL MANAGER, TIME RUBY HOTEL APARTMENTS, SHARJAH
RENOWNED FOR ITS FAMILY APPEAL, SHARJAH OFFERS A PLETHORA OF ATTRACTIONS SHOWCASING BOTH ITS CULTURAL HERITAGE AND MODERNITY. GHASSAN FARHAT, HOTEL MANAGER, TIME RUBY HOTEL AND APARTMENTS, SHARJAH, SHEDS LIGHT ON HOW SHARJAH CATERS TO MIDDLE EASTERN FAMILIES.
TRAVEL TRADE WEEKLY: From where do the majority of your guests come from? GHASSAN FARHAT: TIME Ruby Hotel Apartments’ main market feeder is the [Saudi Arabian] and Omani market, as we cater for all their needs and requirements.
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TIME Ruby Hotel Apartments
ily oriented destination, such as upgrading Sharjah Al Majaz water front, upgrading Al Muntazah water park, maintaining activities like Sharjah Light Festival, and Sharjah Food Festival and other activities in Al Qasba area, Sharjah’s main family attraction. In parallel, Sharjah tourism is keen to feature all this and more in the GCC Road Shows done in coordination with Sharjah’s hotels and furnished apartments. TRAVEL TRADE WEEKLY: How does your property promote family tourism? GHASSAN FARHAT: In coordination with Sharjah Commerce & Tourism Development Authority and other authorities looking after the tourism segment, we distribute all flyers and attend workshops specially for the front line staff to be able to assist families whenever they ask for any information about Sharjah and the places they can go with their families. TRAVEL TRADE WEEKLY: In your personal opinion, what sets Sharjah as the ideal holiday destination for those seeking a family getaway? GHASSAN FARHAT: Sharjah has a unique ambiance meeting all the needs [of] the families especially the ones coming from the GCC, from the first moment you arrive to your furnished apartment or hotel, going to the parks or activities and restaurants, not to forget the special events that Sharjah, [leading] the way in cultural activities such as The Book Fair and Ramadan activities.
TRAVEL TRADE WEEKLY: What has been done to attract families to Sharjah?
TRAVEL TRADE WEEKLY: What are the must-sees in Sharjah for Middle Eastern families?
GHASSAN FARHAT: A lot of family attractions were added to Sharjah as a fam-
GHASSAN FARHAT: The must-sees in
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Sharjah are a lot, starting from the cultural museums – more than two museums that show a lot about Sharjah and the UAE’s heritage and history – going through the Al Majaz Water Front, reaching to Sharjah Aquarium, not to mention Al Qasba area which is Sharjah's landmark now, as it has a lot of activities throughout the seasons and during week days or weekends, you can find it very active and entertaining for [family] getaways in Sharjah. TRAVEL TRADE WEEKLY: What can guests look forward to in the near future regarding new plans or offerings? GHASSAN FARHAT: As a standard furnished apartment, we are trying our best to meet all guests' needs, in the hotel while they stay with us, and outside as they come to entertain themselves, as they will require logistics assistance, so we provide free drop and pickup to and from major shopping malls in Sharjah on a scheduled bus. At the same time, we provide special packages for families that would like to spend some time on the beach – due to our proximity to the beach – on the other hand, we have special packages that are related to some family activities like the Al Muntazah Water Park or Sharjah City Tour Bus. TRAVEL TRADE WEEKLY: How was business in the first quarter of the year? GHASSAN FARHAT: [Quarter one] business on the books is the same if not better than 2016. In some areas, [we were] affected a lot by the happenings and holidays in the GCC countries main market feeder. Main contributor to keep up the story of [our] success, is the consistency to implement Sharjah's activity annual calendar and the deep belief that Sharjah is the safest place for a family to travel to regardless of the age. 3 JUNE 2017
HOSNI ABDEL HADI
“At Carlton, we have longterm growth at the forefront of our agenda. The strategy is to grow within the UAE market and then expand to key cities across Europe; London, Paris, Madrid and beyond. The UAE continues to be one of world’s most competitive economy for travel and tourism and this is significant and vital to Carlton brand. [...]. We are delighted to be part of this dynamic and fast growing market.”
ACTING PRESIDENT, HOTEL OPERATION, DUR HOSPITALITY
[...] a dedicated UBM office in the UAE strengthens our position [...] “The relocation of the Seatrade team into a dedicated UBM office in the UAE strengthens our position as a leading events business globally. This is expected to significantly grow our brand in the Middle East, which currently includes several maritime and cruise events, as well as publications and our popular online maritime and cruise news sites. While the office is now under the UBM name, the Seatrade business and brand remains the key focus for UBM in the UAE [...].”
CEO, GULF AIR
MAHER SALMAN AL MUSALLAM
GROUP BRAND DIRECTOR, EUROPE, MIDDLE EAST AND AFRICA, UBM
ANDREW WILLIAMS
CEO, CARLTON HOTEL MANAGEMENT
The UAE continues to be one of world’s most competitive economy for travel and tourism […]
SULTAN AL-OTAIBI
TRAVEL TALK
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Exchanging expertise [...] is [an] advantage of participating in such events
“As a Saudi brand specialised in providing authentic hospitality services especially in the Holy cities, we continually seek to participate in major regional and international exhibitions [such as Arabian Travel Market] to contribute in strengthening the Kingdom’s position worldwide [...]. Exchanging expertise and sharing knowledge with the world’s leading hospitality companies is another advantage of participating in such events. [...].”
[…] Boeing 787-9 Dreamliners will […] enhance Gulf Air’s operational efficiency […] “We are 12 months away from welcoming the Boeing 7879 Dreamliner to the Gulf Air fleet – a historic moment in our trajectory and yet another important step in our strategic direction towards furthering Gulf Air’s fleet modernisation process and supporting our network and overall passenger experience enhancement strategies. As we look to strengthen our presence across the globe, the Boeing 787-9 Dreamliners will also serve to enhance Gulf Air’s operational efficiency [...]”
TRAVEL TALK IS YOUR SPACE – this is a casual forum for travel industry professionals to discuss current issues and share stories. We want to hear from you, so send your comments, questions, frustrations and observations to editorial@traveltradeweekly.travel
3 JUNE 2017
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TRAVEL CHANNELS
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Nikki Beach Delivers Lessons on Beach Safety Jazeera Airways Continues Promoting Art Kuwait
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azeera Airways has concluded the successful sponsorship of the 11th Kuwait Times Photography Competition titled Kuwait Scenery, which attracted over 150 participants who submitted some 900 artworks. Aimed at capturing and promoting artistic skills through showcasing the region’s landscapes, the nationwide competition was supported by the carrier as a part of its corporate social responsibility programme. Selected by the panel of professional photographers, the winners of the contest were announced during an awards ceremony held at Holiday Inn Hotel. Rohit Ramachandran, CEO, Jazeera Airways, commented, “We remain committed to supporting activities that inspire a sense of patriotism and spearhead creativity and skills-building.”
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s part of its environmental education strategy and Blue Flag Accreditation, Nikki Beach Resort & Spa Dubai welcomed a group of students from GEMS Wellington International School to educate them on beach safety and the importance of the role of lifeguards. Speaking about the initiative, Nicholas Bruce, assistant head teacher, GEMS Wellington International School, stated, “Working in collaboration with Nikki Beach Resort & Spa Dubai on their beach safety programme has been a fantastic experience for our school and students. Living in Dubai means water safety is of paramount importance and the students learnt a lot about how to stay safe on the beach, as well as how to help those who might be in need of assistance […].”
Serena Williams Explores New Disney World
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llustrious tennis player Serena Williams embarked upon a sneak peek venture to Pandora – The World of Avatar at Walt Disney World Resort in Lake Buena Vista, Florida. Williams explored the immersive new themed land, which was officially opened on May 27 in Disney’s Animal Kingdom, a zoological theme park. The latest attraction presents adventurers and thrill seekers alike with a mystical world inspired by the science fiction film, including colossal floating mountains, bioluminescent rainforests and two attractions, Na’vi River Journey and Avatar Flight of Passage.
Etihad and Mumbai Indians Surprised Children
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s a part of the sponsorship agreement between Etihad Airways and Mumbai Indians, a community initiative was created for pupils at Gopi Birla Memorial School in South Mumbai, inviting youngsters to participate in a drawing competition titled My Dream Destination. Renowned cricket players Harbhajan Singh and Kieron Pollard, among others, dedicated their time to the children and selected the winners of unique prizes, which included themed merchandise and cricket match tickets. Neerja Bhatia, vice president, Indian subcontinent, Etihad Airways, explained, “Etihad Airways has a strong commitment to the community, continuing to look at ways to forge links between our promotional activities in the cities we fly to, and the local communities we serve […].”
Mumbai Indians at Gopi Birla Memorial school
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PHOTO ALBUM
dnata Travel celebrated the opening of its newest travel hub in Qatar, located at the prestigious community, The Pearl, Doha
The 2017 Qatar Airways Paris ePrix recently took place in the French capital
Take a Shot! Share with us the latest images of your activities and let your colleagues know what you have been up to.
The final of Saudi Crown Prince Cup was recently held in Jeddah and sponsored by Saudia Airlines
Dubai Duty Free celebrated the International Labour Day acknowledging the achievements of its staff across various units
3 JUNE 2017
Send your photos to editorial@traveltradeweekly.travel Because a picture is worth a thousand words...
H.R.H Al Hussein bin Abdulla, crown prince, Jordan, piloted a Red Bull Air Force helicopter for a jump at the lowest point on earth, in a collaboration between Jordan Tourism Board, Red Bull Jordan
Oman Air and Taiseer teamed to promote Omani products and support small and medium enterprises at a recently concluded seminar
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NEWS & EVENTS 10th Hotelier Summit Gathers Experts
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he 10th Edition Hotelier Summit, which recently concluded in Johannesburg, addressed the need to diversify from a heavily dependent oil-based economy, bringing together investors from all over the world to engage with leading industry members in the Sub-Sahara African real estate market. “I met remarkable influencers […], amongst an expected 1,500 like-minds from 54 countries across more than three continents, to discuss Africa's explosive property markets and how to continue to attract interest from investors and developers, home and abroad through innovative luxury real estate,” said, Sijibomi Ogundele, CEO, Sujomoto Constructions. The next phase of the event, organised by IDE Consulting Services, is to reach out to the North African members through the 13th Edition Hotelier Summit-Africa in Casablanca, in October.
Abu Dhabi: Aspiring MICE Hub
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bu Dhabi Convention Bureau, a division of Abu Dhabi Tourism & Culture Authority (TCA Abu Dhabi), participated in this year’s IMEX Frankfurt on May 16 –18. With its attendance, the authority aimed to promote its MICE segment which it hopes to grow by seven percent, as well as strengthen inbound business tourism, which could contribute up to four percent to GDP by 2021 Commenting on the positive outcomes of its participation H.E Saif Saeed Ghobash, director general, TCA Abu Dhabi, stated, “2016 was a record-breaking year for Abu Dhabi in terms of visitor numbers, with an estimated 2.2 million visits made for business travel purposes, and we have ambitious targets to grow this to three million business visitors by 2021 […].
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EVENTS INTERNATIONAL CONFERENCE ON TOURISM TECHNOLOGY Kochi, India June 08 – 10 www.icttindia.org Speakers from across the industry will share ideas on how to maximise online business.
ITE & MICE HONG KONG 2017 Hong Kong June 15 – 18 www.itehk.com An event combining the 31st edition of the leisure exhibition and the 12th version of its MICE counterpart.
22ND UNWTO GENERAL ASSEMBLY Chengdu, China September 04 – 09 World Tourism Organization’s (UNWTO) annual meeting will bring together tourism officials and private sector leaders.
3 JUNE 2017