1 JULY 2017 ISSUE 399
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1 JULY 2017 ISSUE 399
02 159,711 ROOMS UNDER CONTRACT IN MIDDLE EAST
09 ACCOMMODATION
PARK INN BY RADISSON DEBUTS IN MECCA
08 MÖVENPICK TO ADD ANOTHER EGYPTIAN RESORT
04 Cruising
16 Rendezvous 17 Travel Channels
MARKET UPDATE
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TRAVEL TRADE PUBLICATIONS
159,711 Rooms Under Contract in Middle East
MANAGING EDITOR Mary Kammitsi mary@traveltradeweekly.travel SENIOR JOURNALIST Ellen Petty JOURNALISTS Maria Sabova Panayiotis Karanicholas Anna Spyrou CONTRIBUTOR Dominique Christou
Dubai
DESIGN & LAYOUT Elena Stylianou WEB & BUSINESS DEVELOPMENT MANAGER Savvas Kammitsis DIRECTORS Andreas Constantinides Mary Kammitsi HEADQUARTERS T.T.W. Travel Trade Weekly LTD P.O. Box 25255, Nicosia 1308 Cyprus Tel: +357 22 021607, Fax: +357 22 103670 WEBSITE www.traveltradeweekly.travel EMAILS info@traveltradeweekly.travel sales@traveltradeweekly.travel editorial@traveltradeweekly.travel WORLDWIDE REPRESENTATIVES Representative for North, South & Central America, and the Caribbean: Neil Strickland GlobeTM Tel: +19542969515, neil@globetm.com
STR’s May 2017 Pipeline Report revealed that 159,711 keys in 581 hotel projects were under contract in the Middle East, a 3.8 percent year-on-year increase in the number of rooms in the construction or planning stages.
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oreover, the number of units in the construction phase rose 15.5 percent compared to May 2016, with a total of 93,984 rooms in 302 properties. In terms of keys, Saudi Arabia led the growth with 40,145 rooms in 95 projects, followed by the UAE with 32,604 beds in 116 developments and Qatar with 9,147 units in 37 upcoming hotels. Meanwhile, during the month under review, 58,501 rooms in 318 projects were under contract in Africa, with Egypt reporting 4,775 keys in 14 developments.
Representative for Indian subcontinent: Faredoon Kuka RMA Media Tel: +912229253735, kuka@rmamedia.com
KHC Attains Stake in Careem
Representative for UK & Ireland and Scandinavia: David Simpson Simpson Media Tel: +447900885456, david@simpson-media.com
MENA EXCHANGE RATES
as of 23.6.2017
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COUNTRY
CURRENCY USD1=
Bahrain (BHD)
Dinar
0.37
Jordan (JOD)
Dinar
0.71
Oman (OMR)
Rial
0.39
Qatar (QAR)
Rial
3.64
Saudi Arabia (SAR)
Riyal
3.75
UAE (AED)
Dirham
3.67
Algeria (DZD)
Dinar
108.56
Egypt (EGP)
Pound
18.14
Iran (IRR)
Rial
32,494.47
Iraq (IQD)
Dinar
1,163.78
Kuwait (KWD)
Dinar
0.30
Lebanon (LBP)
Pound
1,509.07
Libya (LYD)
Dinar
1.38
Morocco (MAD)
Dirham
9.78
Syria (SYP)
Pound
214.35
Tunisia (TND)
Dinar
2.48
Yemen (YER)
Rial
250.17
Kingdom Holding Company (KHC) has acquired a seven percent stake in Careem through a secondary share purchase as well as participating in the latest Primary Round E-1 Capital Raise, amounting to a transaction value of USD62 million.
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s one of the largest holders of preferred shares, KHC will also have a seat on Careem’s board of directors. Noting that this is a continuation of the group’s strategy of investing in new technologies, Talal Ibrahim Al Maiman, CEO, KHC, commented, “As the leading ride hailing company in the region, and positioned with excellent growth prospects, Careem sets an example for regional businesses by providing employment opportunities to locals and developing talent.”
1 JULY 2017
WEEKLY NEWS
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Global Tourism Leads Job Supply
According to World Travel & Tourism Council’s (WTTC) WTTC Benchmarking Report 2017, the global travel and tourism industry employs twice as many individuals as the financial sector, and five times more than the chemicals manufacturing industry.
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omparing travel and tourism with eight other sectors across 27 countries in six regions, the study revealed that in 2016, the sector directly supported 108 million jobs and 292 million in total, demonstrating its jobs creating power and overtaking industries such as banking, mining, chemicals manufacturing and financial services. David Scowsill, CEO, WTTC, commented that the study offers a clear picture of the strength of the industry which supports one in 10 jobs and contributes 10.2 percent to global GDP.
Aldar on Track with Reem Island’s Developments
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ollowing extensive renovations, Al Seraiha Mosque in historic Al-Diriyah was officially reopened during a ceremony on June 11, under the patronage of H.R.H. Sultan bin Salman bin Abdul Aziz, president, Saudi Commission for Tourism & National Heritage (SCTH). The occasion marked the progress of SCTH’s national Historical Mosques Caring Program, which aims to restore 34 mosques as part of the Historic Al Diriyah project, conducted in cooperation with partners and philanthropic donors. The restoration and preservation of mosques is a government priority, with similar projects set to be extended to numerous locations across the region.
1 JULY 2017
Rendering of Reem Central Park
Al-Diriyah
Al-Diriyah’s Al Seraiha Mosque Inaugurated
ldar Properties has progressed with its master planned community on Reem Island, where the developer is continuing the works on multiple facilities, further shaping what is said to become one of the most attractive destinations in Abu Dhabi. Focussed on lifestyle driven amenities and residential projects in the location, the company has successfully opened the 2.4km canal and welcomed the beach’s first visitors during the inaugural Reem Weekend. Meanwhile, the construction of the Reem Central Park has also progressed, on track with the scheduled opening in 2018. While confirming the rapid pace of the development, H.E Mohamed Khalifa Al Mubarak, CEO, Aldar Properties, highlighted the location’s appeal to investors with 60 percent of the master plan’s plots in various stages of construction.
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WEEKLY NEWS CRUISING
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MSC Cruises Welcomes MSC Meraviglia On May 31, MSC Cruises celebrated the delivery of MSC Meraviglia, hailed as the biggest ship ever built by a European ship owner.
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MSC Meraviglia
ith capacity for 5,714 passengers, the liner has been designed to operate in all seasons and is able to call in most of the world’s ports. The vessel commenced its first itinerary on June 11, sailing from Genoa. Pierfrancesco Vago, executive chairman, MSC Cruises, commented, “[MSC Meraviglia] represents the first realisation of our long-term vision for further significant growth, which, in its first phase, culminated with MSC Cruises becoming two years ago the number one cruise brand across all of Europe, while on its way to further global growth.”
Costa Cruises and Turin Team
Costa Diadema
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osta Cruises and the City of Turin have partnered to create a unique experience for guests on Costa's flagship, Costa Diadema. Commencing June 10, voyagers took a discovery tour of Turin in Italy, which has been extended to every Saturday during the summer season. Passengers can embark on one of four select tourist attractions, including retail and dining opportunities within the historic city centre. Giuseppe Carino, vice president, guest experience and onboard sales, Costa Cruises, said, "These new tours have been designed to accommodate various different interests in a single experience, in order to attract the largest number of people. These trips are also an excellent tourism promotion opportunity for the city, given that many Costa Diadema passengers come from abroad, France and Spain in particular."
1 JULY 2017
Kuwait Airport Recorded Positive February
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uwait International Airport handled 935,031 passengers in February, an 11.9 percent climb compared to the same month in 2016. During the month under review, the hub welcomed 931,216 international travellers, a 12.1 percent year-on-year increase. The freight division also registered a growth of 7.5 percent over the same month in 2016, with 16,522 tonnes of transported cargo. Despite the overall decline of aircraft movements, down 1.3 percent compared to February 2016, international take-offs and landings marked a 1.3 percent increase.
1 JULY 2017
WEEKLY NEWS AIRPORTS
Beirut Hub Sees Drop in Arrivals According to data provided by CAPA – Centre for Aviation, passenger traffic, in May at Beirut–Rafic Hariri International Airport showed a drop of 2.8 percent compared to the same month in 2016, while the amount of cargo handled by the airport rose 4.7 percent to 8,904 tonnes.
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n addition, aircraft movements registered a year-on-year decline of 3.8 percent with 5,453 commercial flights taking place in May. Located only 9km from the city centre in the southern suburbs of Beirut, the gateway is the only operational commercial airport in the country and the main port of entry into the country along with the Port of Beirut.
Beirut–Rafic Hariri International Airport
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WEEKLY NEWS AGENTS
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TUI Group Concluded Travelopia Sale As part of its transformation into an integrated tourism group, TUI Group has confirmed the completion of the disposal of Travelopia, first announced in February, to Kohlberg Kravis Roberts for an enterprise value of EUR369 million (USD412.8 million).
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ollowing completion of all required regulatory approvals granted by relevant authorities, the transaction of the entity, comprising a collection of more than 50 specialist travel brands, has been successfully completed. TUI Group provides comprehensive travel services from a single source to some 20 million customers, with a portfolio boasting tour operator brands and 1,600 travel agencies in Europe, five European tour operator airlines with approximately 150 medium- and long-haul aircraft, more than 300 group-branded hotels and resorts, along with a network of cruise ships.
Thomas Cook Brings Mobile Keys to Crete
TripAdvisor Partners with Restorando
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homas Cook Northern Europe has announced the implementation of ASSA ABLOY Hospitality Mobile Access at its concept hotel Ocean Beach Club in Crete, enabling guests to use their smart phones to access the rooms. Following a successful trial period, the property’s guests are now able to avoid check-in queues and get to the room instantly thanks to an application with implemented mobile key technology, available for both iOS and Android. Jonas Carlson Almqvist, senior web developer, Thomas Cook Northern Europe, enthused, “All it takes is a smart phone and an app. Guests can open their door and start their holiday straight away. We […] look forward to seeing [the technology’s] success in enhancing overall experiences for guests at the hotel.”
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estorando, Latin America-based online restaurant reservation platform, has recently announced plans to integrate its restaurant network into TripAdvisor’s desktop website, mobile website and mobile app experiences. Through this integration, TripAdvisor will facilitate reservations for diners in seven Latin American countries including Argentina, Chile, Colombia, Mexico, Panama, Peru and Uruguay, enabling consumers browsing TripAdvisor’s restaurant listings the option to reserve a table online at thousands of popular restaurants in the region. Commenting on the new partnership, Frank Martin, CEO, Restorando, stated, “[...] We strongly believe local restaurateurs and the food they serve are among the best things our region has to offer. Enabling this connection is in our core mission.”
1 JULY 2017
WEEKLY NEWS AIR
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Dubai Airshow Evolves to Reflect New Trends
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mong others, the show will boast a space pavilion and Unmanned Aerial Vehicle (UAV) summit, including conference sessions with industry leading experts, a flying display and the UAV exhibition zone. Furthermore, this year’s edition will see an introduction of the cargo zone, along with the return of Airport Solutions Dubai occasion, bringing together the entire airports and aviation buying chain. Michele van Akelijen, managing director, F&E Aerospace, said, “[…] The response we have received has demonstrated that the market clearly has a need for these [innovations], and we are expecting all of our new features to be extremely busy at the Dubai Airshow 2017.”
Dubai Airshow
In the midst of preparations, Dubai Airshow has unveiled innovative features in line with the emergence of new market sectors.
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Tbilisi
Gulf Air Adds Extra Flights to Tbilisi
ollowing high demand for more connections between Bahrain International Airport and Tbilisi International Airport during the first week of operations, Gulf Air launched two additional flights on June 23 and June 25. The three times weekly service linking Bahrain and Georgia took off on June 22. Speaking ahead of the route's inaugural flight, Ali Mohammed Al Khalifa, senior manager, network planning, Gulf Air pinpointed, “It is highly encouraging to see such positive demand on our newest route, prior to the launch of our maiden flight! [...] I am optimistic that this route will be a success and will appeal to our travellers from across the GCC and MENA region.”
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WEEKLY NEWS ACC0MMODATION
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Mövenpick to Add Another Egyptian Resort
Mövenpick Resort El Sokhna
Mövenpick Hotels & Resorts is cementing its stronghold in Egypt by signing an agreement with Galalah Co. For Touristic Investments to manage 214-key Mövenpick Hotel El Ein Bay in El Sokhna, set to open in 2020.
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epresenting the brand’s second property in the destination, the new integrated beach and golf resort will boast views of a world-class 18-hole golf course, while offering guests five dining outlets, 1,000m² of meeting and event spaces, a large swimming pool and extensive spa and fitness facilities. Confirming that Egypt represents one of the company’s key growth markets, Andrew Langdon, chief development officer, Mövenpick Hotels & Resorts, said that signing of the new property also consolidates the group’s status as a the region’s hospitality leader.
Rove Hotels Invests in MICE
Rove Trade Centre
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ove Hotels, owned and managed by Emaar Hospitality Group (EHG), has recently launched its fourth property in Dubai, with a special focus on the fast-growing MICE tourism sector. Located next to Dubai World Trade Centre and only 10 minutes away from Dubai International, Rove Trade Centre, will feature 270 rooms and will also appeal to leisure travellers offering an easy access to Dubai’s tourism attractions and retail destinations. Olivier Harnisch, CEO, EHG, revealed, “[…] Rove Trade Centre, like all other operating Rove Hotels, also brings a unique positioning to the market. Dubai’s MICE sector is reporting robust growth, and with the preparations of Expo 2020 gaining momentum, the city is welcoming business professionals who are discerning yet value conscious [...].”
1 JULY 2017
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WEEKLY NEWS ACCOMMODATION
TIME Hotels Implements Aladdin
Park Inn by Radisson Debuts in Mecca
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ark Inn by Radisson, the midscale hotel brand of Carlson Rezidor Hotel Group, has recently launched a new address in Mecca, strengthening the group’s presence in Saudi Arabia. Featuring 459 rooms and suites, Park Inn by Radisson Makkah Al Naseem is located close to Al Rajhi Mosque, the second largest in the city. Among other amenities, the property offers separate male and female gyms equipped with the latest fitness equipment as well as spacious meeting rooms. Saad Ghosheh, general manager, Park Inn by Radisson Makkah Al Naseem, pinpointed, “Our great location allows our guests to experience the many pilgrimage sites in the holy city. Our experienced and passionate team are here to ensure all of our guests have a memorable stay.”
Park Inn by Radisson Makkah Al Naseem
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IME Hotels has recently adopted SGE UAE’s Aladdin software, a cloudbased system that will fully control and manage all maintenance work done throughout the hotelier’s portfolio. The engineering processes solution helps define and dedicate manpower and resources, advising on maintenance deadlines as well as areas that are covered by warranty in order to contact particular vendors. It also monitors electricity and water consumption. Gaetan Lavoie, corporate director, technical services, TIME Hotels, stated, “In Aladdin, we have found a software system capable of controlling all the daily basic internal and external requests, tagging and keeping a strong focus on the lifecycle of our properties. We are also now able to determine the most sustainable and cost-effective way to run our properties.”
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INTERNATIONAL: AUSTRALIA Northern Territory Targets Chinese Visitors
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Boom in South Australia Tourism
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outh Australian Tourism Commission has announced that tourism expenditure in the state reached a historic AUD1.1 billion (USD835.6 million) in the 12 months to March, a 12 percent year-to-date jump. A record 436,000 international travellers visited the state during the reviewed period, of which Chinese tourists led the growth with a 48 percent increase in visitors numbers, reaching 50,000 arrivals who spent a total of AUD315 million (USD239.3 million). The Indian source market also soared 30 percent, with 130 percent climb in expenditure to a record high AUD41 million (USD31.1 million). Leon Bignell, minister for tourism, Australia, commented, “These results are absolutely fantastic and show we are delivering on our promise to attract more visitors and tourism dollars into South Australia.”
South Australia
Kakadu National Park
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n an effort to meet the needs of the growing number of Chinese visitors to Australia’s Northern Territory, Tourism NT, has recently launched a Mandarin-speaking tour guide training programme. Following the inaugural course in April, a second round of training took place in June as a result of the high demand. The intensive training programme included a one-day workshop at Charles Darwin University and two days of training in Kakadu National Park. The initiative is part of Northern Territory’s China Ready Industry Programme, a AUD5 million (USD3.8 million) investment over two years to boost Chinese visitor numbers, in line with Tourism Vision 2020, aiming to attract 30,000 annual visitors from China by 2020.
Tasmania Celebrates Record Tourist Influx
Western Australia Attracted More Visitors
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Perth
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Tasmania
ourism Research Australia’s International Visitor Survey confirmed Tasmania’s status as the country’s fastest growing tourism destination with a 16 percent increase in international visitors to a record breaking 250,300 arrivals in the 12 months to March, the highest growth rate of all territories and above the nationwide average of nine percent. During the period under review, the island state also recorded a 21 percent increase in tourism spending to AUD424 million (USD322.5 million), while visitor nights soared nine percent to 3.62 million. China demonstrated the strongest growth, up 35 percent, followed by the UK, the US and Hong Kong. The positive figures have been attributed to the government’s achievements in supporting the sector through AUD18 million (USD13.69 million) of marketing investments.
he latest International Visitor Survey released by Tourism Research Australia shows that 953,800 international travellers visited Western Australia in the year ending in March, soaring 9.1 percent year-on-year. The leisure sector marked the highest growth, with the number of overseas holidaymakers rising 17.7 percent year-to-date. During the reviewed period, the region also recorded 7.9 percent higher tourism spending, which reached AUD2.4 billion (USD1.82 billion). Gwyn Dolphin, CEO, Tourism Western Australia, noted, “Attracting 71,700 more holidaymakers from overseas […] shows that the focus on promoting Perth as a holiday destination is seeing returns. Our marketing activity is firmly targeted on this sector as more hotel rooms come online and new tourism attractions open up.”
1 JULY 2017
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INTERNATIONAL: AMERICAS
Marriott’s The Wick to Enter Hudson
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n partnership with Redburn Development, Marriott International announced the signing of The Wick as part of its Tribute Portfolio, the company’s newest brand of independent hotels around the world. The adaptive reuse building was built initially as a candle and soap manufacturing facility and will undergo a meticulous transformation before opening as a full service boutique hotel later this year. With 55 guestrooms, including seven suites, the property will draw upon the building’s heritage both externally and internally, with details that evoke the spirit of Hudson and honour its industrial candle-making history. An intimate and residential lobby bar and lounge will also be featured, along with a conference room and a rooftop event space catering to travellers and local residents.
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California Receives First Home2 Suites
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ome2 Suites by Hilton Livermore has been announced as the brand’s first California-based property, featuring 108 suites and a range of value, technologyfocussed and eco-conscious amenities. Hailed as one of the strongest states in the US for tourism, the property complements the Californian travel industry with each accommodation boasting fully equipped kitchens and modular furniture, providing guests the flexibility to customise each suite to their preference. Adrian Kurre, global head, Home2 Suites by Hilton, commented, “Our brand will allow Livermore-area visitors to gain a truly unique experience with our convenient location, comfortable suites, and unique amenities and services, and we are excited to bring a fresh, new extended-stay concept to the Golden State.”
Country Inn & Suites Enters Texas
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ountry Inns & Suites By Carlson announced the opening of Country Inn & Suites By Carlson, New Braunfels, Texas, which is expected to appeal to both business and leisure travellers. The newly constructed hotel features the brand’s latest design, which includes modern interiors, stylish furnishings and 74 spacious guestrooms and suites. Guests can benefit from an array of local entertainment in close proximity to the property, including Schlitterbahn Waterparks & Resorts, Texas Ski Ranch, as well as a variety of shops and restaurants at New Braunfels Square, while many large companies are in a short radius.
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INTERNATIONAL: AMERICAS Delta Touches Down in Seoul
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Record April Traffic at Southwest Florida
Southwest Florida International Airport
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elta Air Lines has inaugurated a new daily nonstop service between Hartsfield–Jackson Atlanta International Airport and Seoul Incheon Airport. While complementing the existing Korean Air’s schedule between the hubs and boosting the cargo capacity between the destinations, the new itinerary enables passengers to enjoy more nonstop options to and from Asia, while taking advantage of the features and amenities of the three-class configuration Boeing 777-200 aircraft, such as personal in-flight entertainment available on demand and satellite-based Wi-Fi with power ports at every seat, among others.
Delta Air Lines’ flight inauguration
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outhwest Florida International Airport registered 1,032,783 passengers in April, a 14.7 percent year-on-year jump, marking the strongest April in the airport’s 34-year history and reinforcing its position as one of the top 50 busiest US hubs. During the month under review, aircraft take-offs and landings increased 13.6 percent over 2016, while air freight grew 1.2 percent with some 1,134 tonnes of cargo transported. Contributing to the successful figures, Southwest Airlines carried 265,761 carried passengers, followed by Delta Air Lines with 179,415 travellers and American Airlines that served 128,641 tourists.
United Airlines Boosts Hawaii Routes
San Francisco Airport Revamps Runway
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San Francisco International Airport
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nited Airlines announced the increase of services on routes connecting mainland US and Hawaii from December 20. The carrier will enhance flights from its hubs in Chicago, Denver, Los Angeles and San Francisco to Hawaii, while continuing to operate its daily nonstop service to Honolulu from Newark, Washington, D.C., along with Pacific island Guam and Tokyo. “As we celebrate our 70th anniversary in Hawaii this year, [the] announcement carries a very special significance for our customers,” said Jake Cefolia, vice president, sales, United Airlines. He further stated that customers have asked for more ways to get to Hawaii, and by adding these flights, Hawaii is more accessible than ever.
an Francisco International Airport has reopened Runway 28L, completing its schedule of weekend closures a week ahead of the original project plan. A fresh new asphalt pavement surface has been provided for what is said to be the second longest runway at the hub, equivalent to paving four lanes of an interstate highway over a distance exceeding 16km. The rehabilitation works included the installation of new longlasting LED centreline lights, as well as taxiway enhancements in a bid to improve operational efficiency. Remaining works, such as taxiway paving, grooving, electrical wiring, and paint striping, will occur overnight until the end of July, and therefore is not expected to have an operational impact.
1 JULY 2017
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INTERNATIONAL: AFRICA
FNB and NAS to Manage Maputo Hub Lounge
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irst National Bank (FNB) has partnered with National Aviation Services (NAS) to operate a new departure lounge at Mozambique’s Maputo International Airport (MIA) for the next five years, with the option of an additional five year renewal option. The 250m2 lounge can cater to 80 FNB platinum card holders, airline and corporate clients. Hassan El Houry, Group, CEO, NAS, said, “With increasing foreign investments into Mozambique, offering world class facilities at the airport is of utmost importance. We are pleased to be working with FNB and look forward to extending our expertise and high levels of service to the new departures lounge at the Maputo International Airport.” With MIA added to its network, NAS operates 31 airport lounges across 12 countries.
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RwandAir Increases Fleet
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fter signing a lease agreement with Aircraft Lease Corporation, RwandAir recently received its second Boeing 737-800 Next Generation, bringing its fleet to a total of 12 aircraft. Equipped with in-flight connectivity on a line-fit programme, including Wi-Fi, the jet is configured in a dual class cabin, seating 16 passengers in business class and 138 in economy. RwandAir is counting on the modern aircraft to improve its seat capacity and competitiveness around the globe. Commenting on the possibilities deriving with the new acquisition, Chance Ndagano, CEO, RwandAir, revealed, “[The aircraft] comes to enable new connections on the continent and beyond, as the airline continues to foster economic exchange between Rwanda and the rest of the world.”
Park Inn by Radisson Kigali Opens its Doors
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he Rezidor Hotel Group announced its fifth hotel in East Africa, Park Inn by Radisson Kigali in Rwanda. The 161-key property is located within walking distance of the city centre and just under 12km from the capital’s airport. “We are excited about the positive feedback received from owners and customers on the Park Inn by Radisson brand in Africa, and look forward to growing our presence in the mid-scale hotel segment across Africa,” disclosed Marc Descrozaille, area vice president, Africa and Indian Ocean, The Rezidor Hotel Group. The opening brings the group’s African and Indian Ocean portfolio to 36 hotels, with an excess of 16,600 rooms, in operation and under development.
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INTERNATIONAL: ASIA Shanghai Disney Resort Welcomed 10 Millionth Guest
Jet Airways and Aeroméxico Join Forces
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Cebu Pacific Bolsters its Fleet
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ebu Pacific, a Filipino low-cost carrier, has placed an order with Airbus for seven Airbus A321ceo aircrafts, in order to meet its strong ongoing growth on both its domestic and regional network. The latest contract comes in addition to an existing order for 32 A321neo jets, set to join the airline’s fleet in 2018. Lance Gokongwei, president, Cebu Pacific, said, “The aircraft will enable us to increase capacity on popular routes, while at the same time benefiting from the lowest operating costs in this size category. This will mean more low fares for more customers flying across our domestic and regional network.”
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Shanghai Disney Resort
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o celebrate China’s National Tourism Day, Shanghai Disney Resort revealed that Shanghai Disneyland recently welcomed its 10 millionth guest, marking a historic milestone which was reached in just under 11 months of its grand opening in June 2016. Philippe Gas, general manager, Shanghai Disney Resort, extended his gratitude in light of the achievement, commenting, “The resort’s rapidly growing popularity and extremely high levels of guest satisfaction add to our confidence in the growing demand for our attractions and entertainment, and the overall development of China’s tourism industry.”
Dusit and Dossen to Sign 40 Chinese Hotels
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n light of China’s booming tourism industry, which has seen unprecedented development in recent years and is forecasted to account for 8.6 percent of the world’s international arrivals by 2020, Dusit International has signed a strategic partnership with Dossen International Group to operate and develop DusitPrincess-branded resorts and residences in the country. In line with the hospitality brand’s strategy for sustainable and profitable growth, including extensive expansion in China, Dossen aims to sign at least 40 DusitPrincess properties in major leisure destinations throughout the country, within the next five years, 27 of which are expected to open before 2022.
ith the aim of facilitating seamless connectivity between India and Mexico via European gateways, Jet Airways and Aeroméxico signed a memorandum of understanding (MoU) on the sidelines of the International Air Transport Association Annual General Meeting in Cancun. As part of the agreement, both airlines will codeshare on services between India and Mexico via common European hubs in London, Paris and Amsterdam. Commenting on the MoU, Andres Conesa, CEO, Aeroméxico, revealed, “This achievement is a manifest of our will to continuously offer new flight destinations to our passengers. Also, by connecting with an important country as India, Aeroméxico creates new cultural bonds and tourism exchange between both nations.”
Pattaya to Welcome Best Western Premier
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est Western Hotels & Resorts and Habitat Group have recently celebrated the start of construction on the upcoming Best Western Premier Bayphere Pattaya, a joint development project in Na Jomtien, Pattaya. Once completed in 2018, the 174room property will feature an array of amenities including an infinity-edged swimming pool, cabanas and a business centre. Commenting on the opening, Olivier Berrivin, managing director, international operations, Asia, Best Western Hotels & Resorts, stated, “Best Western Premier Bayphere Pattaya is an exceptional project that will fulfil the growing need for a high-quality, international-standard accommodation on Thailand’s eastern seaboard – one of Asia’s most up-and-coming resort destinations.”
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TRAVEL TALK
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CEO, ROYAL JORDANIAN AIRLINES
STEFAN PICHLER
CHAIRMAN, SWISS-BELHOTEL INTERNATIONAL
TIM CLARK
“It is the perfect time for us to enter Kuwait when the country is evolving into a multifaceted destination with the development of diverse attractions for both corporate and leisure visitors. This has significantly pushed the demand for quality hotels and represents a brilliant opportunity for SwissBelhotel International to grow our footprint in the country. We are confident both SwissBelboutique Bneid Al Gar and Swiss-Belresidences Al Sharq will add tremendous value to our growing presence in the region while further strengthening our international portfolio.”
PRESIDENT, EMIRATES
[…] We aim to put a smile on every passenger’s face […]”
“ […] We are firm believers in the importance of the service delivery experience, the soft product, and we aim to put a smile on every passenger’s face. At Royal Jordanian we believe that every seat has a story and our aim is to ensure that all our guests experience a more entertaining and travel friendly experience throughout their journey, and that their travels with us are a lot of fun, which will help lower any travel-related stress a guest may experience.”
TALEB RIFAI
GAVIN FAULL
It is the perfect time for us to enter Kuwait […]
SECRETARYGENERAL, WORLD TOURISM ORGANIZATION
[Emirates First Class will] take onboard experience to the next level [...] “Our products and services across cabin classes are continually improved and enhanced. But what our customers will see on Emirates’ new [Boeing] 777s starting from November, will be a much bigger revamp that takes our onboard experience to the next level. All cabins will sport a totally fresh new look. We are excited to showcase the results of years of planning and development invested into our new First Class offering, and our overall Emirates 777 experience.”
The International Year is a unique opportunity to [...] enhance the power of tourism [...] “The International Year [of Sustainable Tourism for Development] is a unique opportunity to promote common action and enhance the power of tourism to build a better world. We thank Samoa for leading the initiative for the adoption of the United Nations resolution declaring the International Year and for its sustained, exemplary contribution in promoting the value of our sector towards the achievement of the 2030 Development Agenda, particularly for the Small Islands Developing States.”
TRAVEL TALK IS YOUR SPACE – this is a casual forum for travel industry professionals to discuss current issues and share stories. We want to hear from you, so send your comments, questions, frustrations and observations to editorial@traveltradeweekly.travel
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enjoy an excellent health system and [it is] easy to communicate as English is widely spoken, as well as other languages.
Q & A with
TRAVEL TRADE WEEKLY: What does Malta Tourism Authority highlight when promoting Malta as an ideal family holiday haven?
CARLO MICALLEF CHIEF MARKETING OFFICER, MALTA TOURISM AUTHORITY
WITH THE SUMMER HOLIDAY SEASON TAKING OFF, MALTA IS WELL PREPARED TO WELCOME VACATIONERS WITH ITS ATTRACTIVE OFFERINGS. CARLO MICALLEF, CHIEF MARKETING OFFICER, MALTA TOURISM AUTHORITY, REVEALS WHY MALTA IS NOT JUST A SUN, SAND AND SEA HOTSPOT, AND HOW THE DESTINATION ADDS VALUE TO FAMILY HOLIDAYS.
TRAVEL TRADE WEEKLY: Among so many Mediterranean countries to consider for a family holiday, what do you believe differentiates Malta from other destinations? CARLO MICALLEF: Attractions [...], the welcoming, friendly and safe environment are our strongest attributes for a pleasant family holiday. On top [of this], parents will have the peace of mind that the islands [Malta, Gozo and Comino]
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CARLO MICALLEF: The Maltese islands boast various attractions, whether natural, historical or modern, family friendly hotels and restaurants and relaxed and welcoming atmosphere. Therefore, it is not only sun, sand, sea and a water sports location but the destination offers the added value with a variety of options for all to enjoy. Whether visiting a natural attraction, a mysterious temple, a medieval city, one of many cultural events, an educational experience centre or other attractions and venues, parents can have their mind at rest that their children will have all the entertainment they can wish for! There are a lot of other outdoor activities as well, therefore meeting the challenge of the most energetic young guests. And all this within very short distances, therefore making the most of the holiday time and ensuring a great value return for one’s time and savings. TRAVEL TRADE WEEKLY: In your view, what are the family-friendly attractions not to be missed when visiting Malta? Are there are any new projects to look forward to? CARLO MICALLEF: There are many attractions for children of all ages, such as Malta 5D Show, Sweethaven Village [Popeye], the Malta National Aquarium, the Playmobil fun park, the Malta Falconart Centre, the Limestone Heritage, St Agatha’s Crypt and Catacombs and St Paul’s Catacombs. Older children will enjoy these mysterious caverns and many other cultural and historical attractions, as well as activities such as a boat trip to the Blue Grotto, snorkeling around the coast or visiting a megalithic temple. One can also enjoy the local culture by joining one of the many village celebrations or other events. Our latest addition [to attractions] is the Esplora interactive science centre which is very educational yet an entertaining experience for both children and parents to enjoy. Many other events and activities are being planned in the run-up to the Valletta 2018, since 2018 our capital city will be
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the European Capital of Culture. TRAVEL TRADE WEEKLY: Relating to such rich offerings, has the destination already been discovered by families from the MENA region? Are there any promotional initiatives reaching out to this region? CARLO MICALLEF: We estimate that tourists from the MENA region were close to 10 percent of total arrivals in 2016, based on the feedback from the hotels reporting that the family travel from the MENA region is higher than the overall average across the markets. Our efforts to attract families extend to all regions we are active in. However, the promotional budgets are more directed to regions with direct airline connectivity, which is even more important for those travelling with small children. In the MENA region we are generally limited to direct flights from Dubai and Tunisia, where we are targeting the higher end of the market through cooperation with local incoming agencies, along with organising press trips for journalists from the region. We are currently reviewing our setup to give more attention to this important region and we are hoping to welcome many more media representatives to help us promote the destination through the personal experience of these influencers, who through their pens, keyboards and cameras are in a better position to reach the desired audience and share their experiences. Photo by: Malta Tourism Authority
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Popeye Village
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Swaziland Bike Race Contributed to Communities Seih Al Bardi Park Closer to Completion Gazella Subgutturosa at Seih Al Bardi Park
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nvironment and Protected Areas Authority (EPAA) has recently imported 288 wild animals from South Africa into Sharjah, bringing the emirate’s vision of what is said to be the largest safari park outside Africa closer to reality. The first phase of the project was launched in 2007, as part of Sharjah’s effort to protect natural ecosystems and biodiversity, while in 2016, EPAA received approval to begin the second phase of the park. Upon completion the 14km2 Seih Al Bardi Park will offer a sustainable tourism destination contributing to wildlife conservation efforts, and will accommodate up to 50,000 animals. The plan also forms part of a comprehensive strategy to turn the Al Dhaid area into a tourism destination, while expanding Sharjah’s endangered wildlife breeding programmes.
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edbank Swaziland's Imvelo MTB Classic mountain biking race has successfully concluded its annual edition in Mlilwane Wildlife Sanctuary on June 03, confirming its status as one of the region’s most recognised sport and community events. Aside from gathering challenge-seeking male and female bikers, the event also regularly helps to raise funds for the local community and conservation projects of the Big Game Parks, a national pioneering eco-tourism destination with three natural parks and reserves. Over the years, the organisation has assisted rural schools with water supply, clean-up campaigns and maintenance of buildings, among other initiatives, and completed a spring-water project in 2013, which benefits the entire Hlabazonkhe community.
Sharjah Ramadan Football Winners Crowned
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he final match of the second Sharjah Ramadan Football Championship 2017 concluded, with Al Embrator crowned as the champions after beating Al Jawareh with a score of 4-1. The two-week tournament, held under the patronage of H.H. Sheikh Sultan bin Mohammed bin Sultan Al Qasimi, crown prince, Sharjah, saw the winners lift the tournament trophy in front of a hall full of spectators at the Sharjah Sports Club following their victory. Sheikh Sultan bin Ahmed Al Qasimi, chairman, Sharjah Media Council, presented the award to the triumphant team.
A Airbus’ Satellite Doubled its Service Life TerraSAR-X satellite image of Las Vegas
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irbus is celebrating 10 years of precision and reliability of its TerraSAR-X satellite, operating in orbit and providing radar imagery to a wide variety of scientific and commercial users. Designed to operate for five years only, the satellite circumnavigates the globe at a height of 514km and is able to produce nonstop high-resolution images in all weather conditions. While mentioning that the good condition of the satellite will enable to use its service for few more years, Eckard Settelmeyer, head, earth observation, navigation and science, Germany, Airbus, further revealed, “TerraSAR-X has not only achieved double its service life, having orbited the Earth 55,459 times and travelled 2.4 billion kilometres, all while boasting 99.9 percent availability, it has also delivered an outstanding performance.”
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Emirates Demonstrates Eco-Friendly Methods
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n the occasion of World Environment Day and on the back of its energy efficiency agenda, Emirates showcased its environmentallyfriendly aircraft dry wash technique, said to significantly reduce daily water consumption. Instead of the traditional ways using pressurised water, the centre has mastered the innovative washing method requiring minimum water to clean the aircraft's external surfaces, instrumental to keeping the jets aerodynamic and fuel-efficient, while saving 11 million litres of water annually. The technique involves applying a liquid cleaning product, which is then removed with a microfiber fabric, leaving the airplanes clean and polished for a longer period. A crew of 15 staff and around 12 hours is needed to clean an Airbus A380 while Boeing 777 requires about nine hours.
Malawi Promotes Wildlife Conservation
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iming to restore severely threatened species, African Parks, a non-profit organisation managing protected areas on behalf of governments across Africa, has recently transported four cheetahs from South Africa to Malawi’s Liwonde National Park, in collaboration with Endangered Wildlife Trust and Malawi Department of National Parks and Wildlife. The animals made their journey by air thanks to Ulendo Airlink and Robin Pope Safaris. Eradicated from 90 percent of their range in Africa, cheetahs are listed as vulnerable with as few as 6,700 estimated to remain in the wild. Their reintroduction forms part of the collective vision of African Parks and the Malawian government to restore the country’s biotopes while also creating highly-valued assets for the country and its people.
Tejar Dubai to Fill Education Gap
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ejar Dubai, an entrepreneurial development programme of the Dubai Chamber of Commerce and Industry, has launched SWOT Specialized Professional Institute, a new training division in Dubai’s Garhoud area, specialising in aviation, logistics, and cargo safety education. Representing the 28th commercial project of the unit, the centre will offer training designed for young Emirati’s to develop information technology and language skills required in the industry, thus creating the opportunity to increase the youth’s employment potential while contributing to Dubai’s economic growth, as revealed by H.E. Hisham Al Shirawi, head, selection committee panel, Tejar Dubai. He also unveiled the ambition to build the centre’s reputation as a national pioneer training provider with a global reach.
Google Adds Uluru to Street View
Uluru
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ollowing two-year collaboration with Uluṟu-Kata Tjuṯa National Park, the Northern Territory government and Anangu, an aboriginal Australian tribe, Uluru has been added to Google Street View, enabling people around the world to learn about Australia’s massive sandstone monolith. In order to adequately tell the cultural and spiritual story of the 348m high ancient rock, Google used the Story Spheres platform to add immersive audio stories and songs of Anangu, Uluru’s traditional owners. The imagery enables tourists around the world to take a virtual trip online and better plan a future holiday to the Northern Territory.
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PHOTO ALBUM
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Media One Hotel celebrated success at the Leaders in Hospitality Awards 2017, winning as Leading Hotel Team and Rising Star
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NEWS & EVENTS
ADNEC’s Online Portal Goes Live
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bu Dhabi National Exhibitions Company (ADNEC) has recently launched Exhibitor Service Centre (ESC), an online platform offering exhibitors the ability to order and pay for services related to their events. Incorporating the latest technology to provide efficiency and comfort, the service is also secured to ensure the highest safety of user data. It currently offers 141 services in seven categories with more to come online in future. Humaid Matar Al Dhaheri, group CEO, ADNEC, revealed, “[…] We see ESC as a vital platform in assisting us to increase the efficiency of our service delivery, while consistently exceeding customer expectations. We are confident that the portal will support our [aim] of becoming a venue of choice for international events and exhibitors.”
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EVENTS THE INTERNATIONAL CONFERENCE ON TOURISM AND BUSINESS Lucerne, Switzerland August 31 – September 01 The second edition of the event will see the presentation of research related to the tourism and hospitality sectors.
22ND UNWTO GENERAL ASSEMBLY Chengdu, China September 04 – 09 World Tourism Organization’s (UNWTO) annual meeting will bring together tourism officials and private sector leaders.
UNWTO and CENFOTUR Join Forces
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enfotur - Tourism Training Center (CENFOTUR) has recently signed an agreement with the World Tourism Organization (UNWTO) to develop Talent Development- Key for Destination Competitiveness report. The joint initiative is part of the UNWTO Knowledge Network that aims at advancing knowledge in talent development in the tourism sector. Focussing on Latin America and Peru, the report will offer an extensive analysis of the significance of capacity buildings as a determining factor in the success of tourism destinations. The publication will also feature a list of best practices in talent development in tourism, providing useful information for tourism leaders interested in implementing policies to foster talent development and increase the competiveness of their destinations.
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OTDYKH LEISURE Moscow, Russia September 20 – 23 www.tourismexpo.ru The 23rd edition of the exhibition will be held alongside its events focussing on MICE, luxury as well as medical tourism, spa and health.
IFTM TOP RESA Paris, France September 26 – 29 www.iftm.fr More than 31,000 trade visitors are expected to attend the multi-target event with dedicated programmes for the leisure, business and MICE sectors.
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