8 JULY 2017 ISSUE 400
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8 JULY 2017 ISSUE 400
07 > Newsworthy travel trade information > The latest, up-to-date, quality weekly news > Immense exposure beyond the MENA borders > 60,000 average readers per day
IHG OPENS STAYBRIDGE SUITES IN JEDDAH
10 TRAVEL TRADE WEEKLY thanks you for your support and your weekly trust in our publications FLYDUBAI AND MERCATOR CONTINUE COLLABORATION
you ntinually providing co to ed itt m m co e We ar s and developments with the latest new
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Global Passenger Traffic Up 9.3 Percent
MANAGING EDITOR Mary Kammitsi mary@traveltradeweekly.travel SENIOR JOURNALIST Ellen Petty JOURNALISTS Maria Sabova Panayiotis Karanicholas Anna Spyrou CONTRIBUTOR Dominique Christou DESIGN & LAYOUT Elena Stylianou WEB & BUSINESS DEVELOPMENT MANAGER Savvas Kammitsis DIRECTORS Andreas Constantinides Mary Kammitsi HEADQUARTERS T.T.W. Travel Trade Weekly LTD P.O. Box 25255, Nicosia 1308 Cyprus Tel: +357 22 021607, Fax: +357 22 103670 WEBSITE www.traveltradeweekly.travel EMAILS info@traveltradeweekly.travel sales@traveltradeweekly.travel editorial@traveltradeweekly.travel WORLDWIDE REPRESENTATIVES Representative for North, South & Central America, and the Caribbean: Neil Strickland GlobeTM Tel: +19542969515, neil@globetm.com
According to Airports Council International, record levels of global passenger traffic were seen in April, with a 9.3 year-on-year increase, primarily fuelled by international travellers, up 14.3 percent.
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omestic passenger traffic rose 5.4 percent over April 2016, while accumulated global passenger traffic for the first four months of the year jumped 6.7 percent. Despite the strong climb of 13 percent observed in the Middle East, the region is expected to be impacted in the coming months due to restrictions on electronic devices on route to North America. Meanwhile, air freight volumes also rose six percent during the month under review, and climbed 7.7 percent during the period January – April.
Representative for Indian subcontinent: Faredoon Kuka RMA Media Tel: +912229253735, kuka@rmamedia.com
Abu Dhabi Ports Concluded Best Ever Season Abu Dhabi Cruise Terminal
Representative for UK & Ireland and Scandinavia: David Simpson Simpson Media Tel: +447900885456, david@simpson-media.com
MENA EXCHANGE RATES
as of 7.7.2017
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COUNTRY
CURRENCY USD1=
Bahrain (BHD)
Dinar
0.37
Jordan (JOD)
Dinar
0.71
Oman (OMR)
Rial
0.39
Qatar (QAR)
Rial
3.64
Saudi Arabia (SAR)
Riyal
3.75
UAE (AED)
Dirham
3.67
Algeria (DZD)
Dinar
108.11
Egypt (EGP)
Pound
17.88
Iran (IRR)
Rial
32,564.14
Iraq (IQD)
Dinar
1,182.65
Kuwait (KWD)
Dinar
0.30
Lebanon (LBP)
Pound
1,509.69
Libya (LYD)
Dinar
1.36
Morocco (MAD)
Dirham
9.65
Syria (SYP)
Pound
214.35
Tunisia (TND)
Dinar
2.43
Yemen (YER)
Rial
250.26
Abu Dhabi Ports is celebrating a record-breaking 2016-2017 cruise season, which saw a 40 percent surge in vessel calls and a 48 percent jump in passengers to Zayed Port and Sir Bani Yas Island Cruise Beach, compared to the 2015-2016 period.
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he season saw some 345,662 cruisers visit the emirate on board 161 vessels. Comemorating the end of the successful season, Abu Dhabi Cruise Terminal welcomed Princess Cruise Lines’ Majestic Princess on its inaugural journey. Mohamed Al Shamisi, CEO, Abu Dhabi Ports, commented, “For several years, we have made significant investments in our port infrastructure and tourism offerings to build a world-class cruise hub here in Abu Dhabi. […] The company’s vision and strategy is paying off with another record-breaking year.”
8 JULY 2017
WEEKLY NEWS
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SCTH Confirmed Souk Okaz’s Historic Significance A scientific team from Saudi Commission for Tourism & National Heritage (SCTH) has concluded a historic and archaeological study of Souk Okaz in Taif, revealing its historical importance.
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Souk Okaz
ailed as one of the oldest Arab markets, the findings of the research indicate that the site was used by civilisations dating back to the Stone Age. Meanwhile, the market was a trade fair gathering vendors from many neighbouring countries, and played an important role as a cultural, social, economic and political forum for Arabs and as such, had an impact in the development of literary activity, ultimately contributing to the unification of the Arabic language. The archaeological survey of the surroundings further unveiled signs of a historic road and numerous religious inscriptions.
Modhesh World Welcomed Hosny
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Modhesh World
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odhesh World recently hosted an action-packed calendar of events including a day for families in order to celebrate Eid al-Fitr. Featuring an array of live performances from favourite characters, the celebrations culminated on June 29 when Tamer Hosny, Egyptian singer, actor, composer, director and songwriter visited the expansive indoor amusement park located at the World Trade Center. Commenting ahead of Hosny’s visit, Suhaila Saqer Obaid Ghubash, director, festivals and events, Dubai Festivals and Retail Establishment, stated, “[…] Since 2001, Hosny’s meteoric rise in the region’s music and entertainment industry has been an inspiration to many, and we are delighted that Dubai and Modhesh World play ideal hosts that mirror his enthusiasm, creativity and innovative thought.”
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WEEKLY NEWS
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Abu Dhabi Ports Invests in
Fujairah
ABU DHABI PORTS HAS RECENTLY SIGNED A 35-YEAR CONCESSION AGREEMENT TO DEVELOP, MANAGE AND OPERATE PORT OF FUJAIRAH.
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Souk Okaz to Feature New Event
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he 11th edition of the Souk Okaz festival commencing on July 12 will offer participants a revamped programme, including a new event titled Narrator’s
Tent. During the daily happening, five narrators recounting historical Arabic stories will take visitors back to the important events of the region’s past. Overall, the festival will see more than 100 different events reflecting local life as well as the cultural heritage of the venue, including competitions, excursions, workshops and other activities prepared by Saudi Commission for Tourism & Cultural Heritage and tourism partners for residents and visitors alike.
Souk Okaz festival
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Port of Fujairah
s part of the agreement, the entity has announced the establishment of Fujairah Terminals, a new operational arm wholly owned by Abu Dhabi Ports. The company will invest in the infrastructure of Port of Fujairah, further enhancing its capabilities. Development includes deepening berths by 16.5m to allow bigger vessels to dock, building a 30ha storage warehouse, as well as an additional 1km quay to accommodate the expected growth in the number of ships arriving to the port, thereby increasing shipping operations in the process. The agreement aims to support ports’ strategic role in enhancing UAE’s economic growth.
Abu Dhabi Summer Season Announced
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rganised by Abu Dhabi Tourism & Culture Authority, this year’s Abu Dhabi Summer Season will run between July 20 – August 20 and feature an extensive programme of entertainment events including international performers, interactive stage shows and live concerts. Aiming to encourage regional and international visitors to spend their summer in the emirate, events will be held in Abu Dhabi city, Al Ain and Al Dhafra. Guests will have the opportunity to enjoy the Russian fairy tale Masha and the Bear on ice, presented by Alchemy Project at Zayed Sports City Stadium on July 28 – 29. In addition, Namaste Abu Dhabi will take visitors through a magical journey of Bollywood melodies at Emirates Palace on August 18.
Abu Dhabi Summer Season 2016
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TVS Travels Strengthens Links with Sabre
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VS Travels has recently reaffirmed its longstanding business relationship with Sabre, to support its global growth, drive operational efficiencies and achieve a higher level of customer satisfaction. Through the new agreement, TVS Travels will continue using Sabre’s technology to manage its business operations including managing travel for its clients, as well as leveraging mobile, data and automation capabilities. Furthermore, the company will enjoy a range of new features of the upcoming version of Sabre Red Workspace, to be launched in 2018. Hyder Ali, chairman, TVS Hyder Group, revealed, “[Sabre’s] deep understanding of the travel industry, its challenges and future traveller expectations equip us with the right tools and technologies to stay ahead of the game and anticipate traveller needs.”
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WEEKLY NEWS AGENTS
Expedia Acquires Stake in SilverRail Expedia has recently announced that the completion of its acquisition of a majority stake in SilverRail Technologies, a retailing and distribution platform powering global rail.
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uilding upon the partnership that the two companies have had since 2010, when Egencia, Expedia’s corporate travel brand, began using SilverRail’s expertise, the acquisition aims to further broaden Expedia’s range of choice of travel products. Commenting on the occasion, Dara Khosrowshahi, CEO, Expedia, stated, “[…] Our primary goal in investing in the online rail revolution is to bring rail supply online, creating an even more diverse and robust product portfolio for our travellers around the world. SilverRail has been a strong partner of ours for years and we look forward to achieving this goal together.”
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WEEKLY NEWS TECHNOLOGY
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Cleartrip Launches Arabic Content Mobile and online travel company Cleartrip has introduced an Arabic-language website in line with its GCC market expansion efforts, and to enhance customer experience.
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lready accounting for 30 percent of all bookings in the first month of its launch, the website features content and promotions relevant to Arabic-speaking audiences, including tools and functionality designed to allow travellers to easily manage reservations. Stuart Crighton, CEO, Cleartrip, commented, “[…] Bringing a dedicated Arabic website into our product mix will strengthen our value proposition among digital-first Arab customers and ensure our service offerings match the needs of this sizeable and growing audience.”
Los Angeles Hub Introduces CLEAR
Los Angeles International Airport
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LEAR, the identity platform delivering fast, secure and seamless customer experiences, has recently launched in Los Angeles International Airport’s (LAX) Terminals 2 and 3 and will soon expand to other terminals. Speeding passengers through security procedures, CLEAR digitally authenticates driver’s license or passport, confirms traveller’s identity, and creates biometric account. Deborah Flint, CEO, Lax, explained, “With CLEAR as an added benefit at LAX, we continue to improve the LAX guest experience by offering choices that help travellers save time. They will benefit from the freedom to enjoy shopping, dining options, as well as other guests amenities beyond security screening.” Today, CLEAR is powering a seamless security experience in nearly 30 US airports and sports venues.
Travelport Unveils Fusion Mobile App
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n response to the growing need for airlines to meet the expectations of today’s mobile-first customer, Travelport has launched Fusion, a mobile application focussed on engaging end-travellers and able to function across all host systems. The solution, which can be configured to reflect airline branding, offers a rich set of features to provide end-to-end trip engagement, such as mobile search, booking, check-in, and boarding, passport scanning, day of travel assistance, itinerary management and real-time flight alerts. Fergal Kelly, chief commercial officer, Dublin, Travelport Digital, stated “Customer engagement via mobile is now a critical success factor for airlines of all sizes and we believe that the airline industry is not yet well-served in this area.”
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WEEKLY NEWS ACCOMMODATION
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IHG Opens Staybridge Suites in Jeddah
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onnected to Alandalus Mall and key transport hubs, the property boasts a mix of studios, one- and twobedroom suites, while the shopping venue location complements its offerings with seven meeting rooms, a banquet hall, outdoor swimming pool, a spa, a gym, and a business centre. Pascal Gauvin, chief operating officer, India, Middle East, Africa, IHG said, “We believe our unique offering, coupled with an excellent location near the heart of Jeddah, will allow Staybridge Suites to serve the needs of Saudi Arabia’s families, religious and leisure tourists, and business travellers alike.”
Staybridge Suites Jeddah Alandalus Mall
InterContinental Hotels Group (IHG) has inaugurated Staybridge Suites Jeddah Alandalus Mall, a 164-key property marking the debut of the hotelier’s extended-stay brand in the region.
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n a bid to provide a vibrant, active and high quality public space to Muscat, Oman Tourism Development Company (OMRAN) has recently partnered with DAMAC in order to transform the historic Port Sultan Qaboos into a tourism-based mixed use waterfront destination. Mina Sultan Qaboos Waterfront will be redeveloped into a USD1 billion integrated port and lifestyle location, featuring hotels, residences, as well as a wide range of dining, retail, leisure and community facilities, that is set to make it among the top waterfront destinations in the region. The partnership is in line with OMRAN’s role to stimulate tourism and investment opportunities in the country by fostering the development of world-class lifestyle destinations that support the country’s national tourism strategy.
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Port Sultan Qaboos
OMRAN Partners with DAMAC
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WEEKLY NEWS ACC0MMODATION
IHG Targets Midscale Market
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Rixos Hotels Expands in Dubai
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n June 24, Rixos Premium Dubai, a 35-storey address with 414 rooms and suites offering panoramic views of the beach and The Dubai Eye, opened its doors at Jumeirah Beach Residence. The property boasts a state-of-the-art fitness centre, RixGym as well as Natureland spa. Fettah Tamince, chairman, Rixos Hotels, revealed, “[…] With an influx of attractions and multi-national corporations opening in the region, Rixos Premium Dubai’s sought-after location and unparalleled amenities will position the property as a prominent landmark in Dubai.” By 2018, the group is planning to add properties in Abu Dhabi and the Maldives, highlighting its brand expansion into the key resort markets of the GCC region and Asia.
Rixos Premium Dubai
nterContinental Hotels Group (IHG) has recently unveiled plans to launch a new highquality midscale brand. Created around a set of fundamental values including a fresh approach to designing everyday travel, appreciation of the value of guests’ money and honesty, the brand is expected to target more than 14 million guests in a vastly underserved segment of the US midscale market, estimated to be worth USD20 billion in annual industry revenues. Richard Solomons, CEO, IHG, stated, “This new brand builds on IHG’s leading position in the midscale segment alongside Holiday Inn and Holiday Inn Express. It addresses the needs of a rapidly growing and underserved segment and we believe it will shape the future of this unique midscale category [...].”
Swiss-Belhotel Grows in Bahrain
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Bahrain
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iming to expand its footprint in the GCC region, Swiss-Belhotel International has recently signed a management agreement with Hassan Lari Group to operate a new property in Bahrain. Expected to open by the end of this year, Swiss-Belresidences Juffair will feature 129 two- and three- bedroom serviced units equipped with modern facilities. As well as being located in close proximity to popular shopping and dining attractions, the address will boast recreation and dining facilities including a swimming pool, a large spa, a mini theatre and a kids club. Gavin Faull, president, Swiss-Belhotel International, commented, “This new signing reinforces our commitment to the Middle East where we currently have more than 3,500 rooms under development [...].”
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Etihad Revamps Ground and In-Flight Services
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tihad Airways has announced a series of changes in its chauffeur services, lounge access policy and in-flight options, designed to offer increased value and flexibility based on customer feedback. Among other improvements, while retaining the complimentary chauffeur service at Abu Dhabi International Airport for premium passengers, a paid version of the service will be extended to all other cities and will be available to all class guests, with an option to accrue miles for booking the transport. Furthermore, economy class passengers will now have a paid access to the carrier’s growing global portfolio of lounges, along with the opportunity to bid for up to three empty seats next to their original seat through its Neighbour-Free Seat initiative.
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WEEKLY NEWS AIR
Royal Air Maroc Increases Cargo Capacity In a bid to strengthen Morocco’s cargo transport sector, Royal Air Maroc has signed an agreement with Boeing to convert a passenger aircraft into a freighter.
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he Boeing 767-300 set to undergo the transformation will be utilised exclusively for cargo transport, bringing the total to two and adding to the carrier’s inventory currently comprising 54 mixed-used jets. Along with bolstering the airline’s cargo capacity from 25,600 tonnes to 77,000 tonnes, the extra aircraft will also enable the transport of animals, pharmaceuticals and oversized items. Amine El Farissi, director, Royal Air Maroc Cargo, explained that Boeing’s conversion programme is a convenient solution during a period of urgent need for freight aircraft, therefore the company is likely to implement a similar strategy in the future.
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WEEKLY NEWS AIR
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Gulf Air Takes-Off to Georgia
flydubai and Mercator Continue Collaboration
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esponding to high passenger demand, Gulf Air has launched its long-awaited direct service from Bahrain International Airport to Georgia’s Tbilisi International Airport, offering passengers from the GCC region seamless connections three-times weekly. During the inauguration ceremony held at the Bahraini hub, Maher Salman Al Musallam, CEO, Gulf Air, predicted a positive growth of the product due to satisfactory demand, while expressing gratitude to all stakeholders involved in the launch and promotion of the new destination. Bahrain’s national carrier commenced operations in 1950 and as a major international airline now serves 42 cities in 25 countries spanning three continents.
lydubai has announced a seven year extension of its air cargo management contract with technology provider Mercator. The freight handling solution, designed to meet the travel, transportation and logistic industries’ needs, features open architecture platforms liberating airlines from traditional legacy environments and enhance business efficiency and profitability. The extended partnership will allow the carrier to continue using the SkyChain and RAPID Cargo platform along with receiving new upgrades to the Intelligent Cargo Ecosystem benefitting from an open Application Programming Interface portfolio of applications.
Inauguration ceremony at Bahrain International Airport
Etihad Partners with China Southern
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tihad Airways and China Southern Airlines have signed a codeshare agreement that enables the Chinese carrier's customers to book seamless flights to and from Abu Dhabi, and connect to the UAE’s national airlines’ network. Under the agreement, the Chinese airline will put its CZ code on Etihad Airways’ daily services to Beijing, Shanghai and Chengdu from Abu Dhabi. Commenting on its 53rd codeshare agreement, Mohammad Al Bulooki, executive vice president, commercial, Etihad Airways, stated, “By partnering with China Southern Airlines, each airline can use its strengths to benefit the other and offer more choice with enhanced connectivity to all guests, while experiencing the worldclass services and products offered by both airlines.”
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Air Industry is a Key Player in Kenya’s Economy
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ccording to the latest study The Importance of Air Transport to Kenya conducted by Oxford Economics on behalf of The International Air Transport Association (IATA), the air transport sector in Kenya supports some 620,000 jobs, while contributing USD3.2 billion or 5.1 percent of the nation’s GDP. The country’s five main airports manage around 130,000 aircraft movements annually, among which Nairobi’s Jomo Kenyatta International Airport represents the key gateway, handling the highest amount of passengers. Commenting on the report, Muhammad Ali Albakri, regional vice president, Middle East and Africa, IATA, stressed that the adoption of policies guarantying competitive operating environment for the local airlines, including lower airport charges, is inevitable for Kenyan aviation to prosper and grow further.
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INTERNATIONAL: AFRICA Cape Town Tourism Celebrates Global Accolade
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oxanne Lombard, senior researcher, Cape Town Tourism, has been named one of the 30 future leaders of destination marketing globally by Destination Marketing Association International (DMAI) as part of its 30 Under 30 launched programme, making her the first honoree of the prestigious award in Africa. Now in its seventh edition, the initiative identifies promising global leaders in tourism industry. The young professionals will convene at DMAI’s Annual Convention on July 11 – 14 in Montreal, where they will be officially recognised for their success and contribution to the industry. Enver Duminy, CEO, Cape Town Tourism, enthused, “We are exceptionally proud of Roxanne, who will be representing our city and team at Cape Town Tourism within this respected global context.”
Ethiopian Airlines Expands Airbus Fleet
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thiopian Airlines has placed an order for 10 additional Airbus A350-900 aircraft, building on its status as the first African carrier to operate the type and enabling further development of its expanding long-haul route network. The Addis Ababa-based airline currently operates four A350s, with the latest order set to support its growth strategy and objectives. The carrier’s wide body jet is configured in a two class layout with enhanced comfort features in its spacious, quiet interior. “[…] The performance, operational and cost efficiencies we have achieved with our initial A350-900s have resulted in these additional 10 aircraft order placement and thereby suffice our ever-expanding global network,” explained Tewolde GebreMariam, group CEO, Ethiopian Airlines.
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INTERNATIONAL: AMERICAS MAC Launched Interactive Report Application
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iming to keep its customers updated about the operation of MinneapolisSt. Paul International Airport (MSP) in a more engaging way, Metropolitan Airports Commission (MAC) Environment Department has recently launched MSP Interactive Reports online. The reports are grouped by month into four subject areas containing maps and visual aids to give readers a better understanding of the information. Commenting on the occasion, Brad Juffer, assistant manager, noise, environment and planning, MAC, stated, “Our intent in this effort was to provide information that could be read by all of our customers. Overview pages are provided for individuals that just want a summary, while more detailed information is properly organised on the site to be more intuitive.”
SITA Showcased Baggage Robot
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uring an innovation forum at Mexico City International Airport, SITA unveiled the next generation of baggage handling technology, the robot Leo, highlighting the potential for advancing the air transport industry. Demonstrating how robotics could be used to improve baggage handling, the fully autonomous and self-propelling robot is able to look after passengers’ luggage, including meeting and checking-in guests, printing tags and taking the bags for processing. Speaking during the occasion, Alex Covarrubias, vice president, airport business, Latin America, SITA, said, “Robotics and automation, along with biometric identification and artificial intelligence, are changing the way airports will be designed in the future, making travel easier every step of the way and improving the passenger experience.”
Virgin and Delta Support Consumer Electronics Show
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United Airlines Builds on Positive Momentum
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nited Airlines has reported its May operational results, which showed a 2.6 percent increase in revenue passenger kilometres, along with higher figures of consolidated capacity, up 3.7 percent over the same month in 2016. Although the month under review saw consolidated load factor decrease 0.9 percentage points, the carrier transported 12,607 passengers, a 3.2 percent growth over May 2016. Scott Kirby, president, United Airlines, said, “At United, we are running a great airline across the board. This starts with taking-off on time, and in May, we were the top performer in the industry for on-time departures for the second month in a row.”
WestJet Strengthens Links in Quebec
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Quebec City
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n January 2018, Virgin Atlantic is set to operate four flights between Heathrow Airport and Las Vegas, in a joint venture partnership with Delta Air Lines to offer customers more connections and choice when travelling to Consumer Electronics Show 2018. With over 60,000 international visitors expected to attend the event on January 09 – 12, London is considered the largest European demand point. Richard Myerscough, senior vice president, sales and distribution, Virgin Atlantic, commented, “This is the first time that we have run dedicated flights for the Consumer Electronics Show and we are confident that customers will enjoy the easy access to London Heathrow, and the unrivalled flying experience of our newest aircraft.”
estJet has recently launched its new route between Quebec City and Montreal which marks the Canadian carrier’s first nonstop service within the province of Quebec. The route is the second of three announced this year with the aim of bringing more choice, competition and lower fares to the market and is part of a significant investment in Quebec’s travel and tourism market, with increased service and new routes. Gaëtan Gagné, CEO, Québec City Jean Lesage International Airport, pinpointed, “WestJet's increased presence in the Quebec – Montreal corridor will give more access to more destinations through its network and that of its airline partners.”
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INTERNATIONAL: AMERICAS
Auberge Resorts to Manage Bishop’s Lodge
385 Hotels Under Contract in Central and South America
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TR’s May 2017 Pipeline Report unveiled 60,167 keys in 385 hotels under contract in Central and South America, a 10.3 percent decline in rooms compared to May 2016. Of these, 29,684 units in 184 projects were listed in the construction phase, a 0.2 percent year-on-year increase based on the number of rooms. Four countries recorded more than 1,000 rooms in construction, with Brazil leading the growth with 16,207 keys in 93 developments. Meanwhile, Colombia declared 4,200 units in 26 properties, followed by Chile with 2,365 rooms in 15 addresses and Argentina with 1,206 keys in 10 hotels.
Bishop’s Lodge rendering
Blackstone Hotel Joins Autograph Collection
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hicago’s iconic The Blackstone is to join Autograph Collection Hotels’ distinguished network of over 100 independent hotels around the world. Following its USD139 million architectural restoration, the 335-key property stands out with its state-of-the-art design supplemented by art pieces from more than 1,600 local artists displayed throughout the premises. Guests are able to enjoy upgraded accommodation, a transformed lobby serving as a social and cultural hub, along with new culinary experiences. Highlighting that its portfolio of properties are known for providing a differentiated guest experience, Julius Robinson, vice president, Autograph Collection Hotels, explained, “The Blackstone has found its home as part of Autograph Collection Hotels given its rich history, exceptional design and iconic reputation.”
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Brazil
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uberge Resorts Collection has announced that Santa Fe’s Bishop’s Lodge will join its portfolio upon completion of its USD75 million renovation in summer 2018. First opened in 1918 in the foothills of New Mexico’s Sangre de Cristo Mountains, the resort’s refurbishment project is set to restore its status to meet the needs of modern luxury travellers. The revamped property will feature 92 guest rooms and suites, three tents and 12 residences, along with a signature spa, two swimming pools, a new restaurant and lounge with expanded outdoor seating. Guests will also be able to enjoy an art gallery as well as multiple family, cultural and outdoor programmes.
Country Inns & Suites in Wisconsin Inaugurated
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ountry Inn & Suites By Carlson, Mt. Pleasant-Racine West recently opened in Wisconsin, following a USD1 million investment upgrade of all the guestrooms. Offering 92 keys and suites, vacationers can take advantage of a business centre, fitness area, an indoor pool and whirlpool tub, alongside a 35.6m2 meeting space that can accommodate up to 25 people. Jeffrey Freund, senior vice president, midscale brands, Americas, Carlson Rezidor Hotel Group, commented, “The hotel’s warm and welcoming approach to hospitality through our Be Our Guest service philosophy is guaranteed to provide a comfortable and enjoyable stay for guests.”
Crowne Plaza Re-enters Colombia
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nterContinental Hotels Group (IHG) announced the opening of Crowne Plaza Barranquilla, marking the brand’s return to Colombia. The 76-key new-build property is located within the Torres del Atlántico business complex, two identical towers that provide city and Caribbean sea views. The hotel features modern and spacious rooms with high-quality amenities, providing a balance for both work and relaxation, alongside a 24-hour onsite business centre. Gerardo Murray, regional vice president, brands and marketing, Mexico, Latin America and Caribbean, IHG, said, “Crowne Plaza has a commitment to guests to create stays that allow them to make the most out of their business trip but also enjoy their free time.”
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INTERNATIONAL: ASIA SilkAir Links Singapore and Hiroshima
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QantasLink to Serve Kangaroo Island
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Milestone May for HK Express
Kangaroo Island
n October 30, SilkAir, a regional wing of Singapore Airlines, will launch nonstop flightd between Singapore and Hiroshima, which will be operated with a Boeing 737-800 aircraft. The itinerary will be served three times a week, on Mondays, Thursdays and Saturdays, marking a significant milestone for the airline and demonstrating its continuous commitment to bring customers new and exciting destinations. Upon the initiation of the service, SilkAir’s route network will rise to 54 destinations in 16 countries. The carrier, combined with Singapore Airlines, will serve a total of six Japanese cities.
Cebu Pacific Enjoyed Higher Figures in April
antasLink, a regional brand of Qantas, has recently announced that in December it will launch flights to Kangaroo Island from Adelaide and Melbourne, The service is possible thanks to Australian Government’s AUD9 million (USD6.79 million) contribution towards the upgrade of Kingscote Airport. The schedule from Adelaide will be served three times a week, rising to five during the summer period, while the route from Melbourne will be offered three times weekly during the peak season. John Gissing, CEO, QantasLink, stated, “With natural beauty and unique wildlife, the island has huge potential for growth as a tourism destination and is a fast-growing premium travel market.”
Vietjet Announced Multiple Strategic Deals
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n May, Hong Kong Express Airways (HK Express) registered significant passenger growth, welcoming 309,638 guests across its routes, a 35 percent year-on-year increase. In addition to its strong performance, which also included passenger load factor of 89 percent and an on-time performance rate of 76 percent, the low-cost carrier launched several new initiatives, including a video series featuring local celebrity Kelly Cheung offering exclusive travel tips. Overall, the airline handled 3,185,155 travellers in the 12 months to May, up 22 percent, and maintained its exceptional operational performance with a 90 percent load factor.
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ebu Pacific Air reported a 2.6 percent passenger growth in April, reversing the decline in traveller numbers observed in the first quarter of this year. The carrier and its wholly owned subsidiary Cebgo carried 1.82 million flyers during the month under review, contributing to the total figure of 6.63 million passengers transported from January to April. April also registered higher capacity, up 4.2 percent, attributed to its strengthened domestic network. “To reach our goal of flying 20 million passengers this year, we remain committed to expanding our domestic route network, [...] and looking at opportunities to grow our international market where we can meet rising demand [...],” said Atty Mantaring, vice president, corporate affairs, Cebu Pacific Air.
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n the back of its expansion plans, Vietjet has announced a 12-year agreement worth USD3.58 billion with CFM International to support 215 engines that power the airline’s fleet, including technical and maintenance services. The airline also signed a memorandum of understanding with GE Capital Aviation Services for aircraft financing worth USD1 billion, which will support the carrier’s leaseback arrangements of 10 jets. Furthermore, the carrier partnered with Honeywell International, which will take responsibility for auxiliary power unit supply and technical maintenance, reflecting the standards of the carrier’s 98 airplanes.
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Hotel Jen Beijing Opens its Doors
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hangri-La Hotels & Resorts introduced Hotel Jen Beijing, a 450-key property conveniently located in the centre of Beijing’s central business district. Among its offerings is Prototype, a business centre complete with a café, 13 meeting rooms and a multi-function space, along with a 3,500m2 Trainyard Gym health club, and a gastro pub with its own brewery, Beersmith. Designed by Stickman, the hotel is an important milestone for the group, marking its 98th hotel globally and second Hotel Jenbranded property in mainland China. “We want to create a new hospitality experience where this hotel will be a modernday playground for business and leisure travellers and the local residents of Beijing,” said Clifford Weiner, general manager, Hotel Jen Beijing.
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INTERNATIONAL: ASIA Marriott’s Aloft Brand Debuts in Australia
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arriott International has marked the introduction of its design-led Aloft brand in Australia with the official opening of Aloft Perth Hotel. Expected to become a social hub of an urban renewal project in the Springs Rivervale community, the 224-key address is set to attract modern travellers with its vibrant local artwork collection and facilities encouraging guest interaction, such as a live music bar and lounge, signature 24/7 grab and go market, splash pool, pet-friendly contemporary restaurant, along with 924m² of designated meeting spaces. “[…] We are delivering an urban-inspired gathering place for tech-savvy next generation travellers and locals, individuals who value selfexpression, style and connectivity,” said Mike Fulkerson, vice president, brand and marketing, Asia Pacific, Marriott International.
Best Western Signs Three Japanese Properties
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est Western Hotels & Resorts celebrated its growth in Japan with the signing of three hotels in key destinations across the country. The group has secured license agreements for the 105-key Best Western Osaka Tsukamoto, the 60-room Best Western Sapporo Odori-Koen, another new-built project located on the northern island of Hokkaido, and the 94room Best Western Yamagata Airport, a conversion project in north-central Honshu. “Japan’s tourism industry is booming. Having welcomed a record total of 24 million international visitors in 2016, the Japanese government is now targeting 40 million arrivals by 2020 - the year Tokyo hosts the Summer Olympic Games and a staggering 60 million visitors by 2030,” commented Olivier Berrivin, managing director, international operations, Asia, Best Western Hotels & Resorts.
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Q & A with
RENDEZVOUS
CAROLINE CHEMALY WAKIM GENERAL MANAGER, THE BAYVIEW HOTEL
THANKS TO CHANGES ACROSS THE COUNTRY AND REGION, TRAVEL TO LEBANON IS LOOKING UP. CAROLINE CHEMALY WAKIM, GENERAL MANAGER, THE BAYVIEW HOTEL, OFFERS UNIQUE INSIGHT INTO LEBANON’S TOURISM LANDSCAPE.
TRAVEL TRADE WEEKLY: What is the current shape of Lebanon’s hospitality industry? CAROLINE CHEMALY WAKIM: Due to the geographical state of Lebanon, and to the stability in its security, the hospitality sector has not been in a noticeable decrease. [Despite] what happened in the past years, and what is happening in the countries around us, [Lebanon has seen an increase in business by minimum 20 percent in terms of tourism compared to 2016]. [This is due] to the fact that a new president has been elected, trust and safety in [the country has been restored].
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The Bayview Hotel
TRAVEL TRADE WEEKLY: Where do your guests arrive from and what are their expectations? CAROLINE CHEMALY WAKIM: During the past years, the tourism sector had been counting on the Iraqi and Syrian markets, even during the unstable period we have been through, due to the fact that Lebanon was still a safer and more secure country. Since the elections of the new president, we have noticed an increase in the reservations from GCC countries. Guests are always expecting safety, clean facilities, and a variety of packages with reasonable prices. Also, they always ask for safe transportation with good prices, adding [...] that we are a multilingual [nation], with a top innate hospitality spirit, which makes all communication during a visit to Lebanon extremely easy. TRAVEL TRADE WEEKLY: What makes Lebanon a unique destination? CAROLINE CHEMALY WAKIM: Lebanon is known as The Pearl of the Middle East, the centre of fashion and exhibitions, [along with] the four seasons we have [...] our rich history, our reach and unlimited open nightlife. [Lebanon is also] one of the only countries in the Middle East with top medical services and professionalism. [We have] created a variety in our tourism sector, we offer all kind of tourism, [such as] ski holidays, medical tourism, ecotourism, archaeological tourism, weekend tourism and business tourism.
tels Owners, general security, and with all the ministries directly and indirectly involved, to improve the segment in all its ways. [This includes] promoting the [...] variety of [year-round] tourism, offering cheap inbound packages with tickets and hotels nights, developing the tourist sites as well as facilitating the reservations and access and displaying the tourism police on all our sites. Actually, we are promoting all types of segments, we are not filtering any, in order to reach our goals. TRAVEL TRADE WEEKLY: What does the future hold for tourism in Lebanon? CAROLINE CHEMALY WAKIM: The tourism sector in Lebanon is very promising, it was for the past years representing 70 percent of the GDP, and especially now that we have stability and a new government that is seriously working to empower this sector, we are expecting a 50 percent increase [minimum] on our reservations for the coming months. We are working on strategies and packages that are targeting all types of markets and all types of tourism.
TRAVEL TRADE WEEKLY: What is being done to assist in the growth of tourism in Lebanon? CAROLINE CHEMALY WAKIM: The Ministry of Tourism is doing its best in coordination with the Syndicate of Ho-
The Bayview Hotel
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TRAVEL CHANNELS
SEA LIFE Aquarium Debuts in Chongqing
Modhesh Returns to Dubai
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andmark Riverside Park in Chongqing has inaugurated what is said to be the first Merlin Entertainments SEA LIFE aquarium in China, providing an exclusive opportunity for children and adults alike to explore the ocean world. The global aquarium chain’s Chinese edition features 18 themed exhibition areas, where visitors can admire some 150 marine creatures selected according to the law of habitat from fresh water to deep sea. The attraction is complemented with interactive facilities and programme, including a designated tour guide and activities encouraging the understanding of marine species’ breeding, rescue and protection.
Modhesh
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ubai’s smiling mascot Modhesh has returned to entertain families and children this summer with an enhanced line-up of activities, as well as the chance to connect with guests on a personal level at edutainment workshops and seminars focussing on promoting happiness and innovation, under the theme My Modhesh. My World. The 18th edition of Modhesh World is offering families and young ones of all age groups and backgrounds the opportunity to enjoy an immersive experience this summer across six halls of the Dubai World Trade Centre until August 12. Furthermore, for the first time, a food park and dedicated zones occupying an area of 2.3ha will be on offer.
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n a bid to reinforce Katara Hospitality’s commitment to the development of Qatar’s next generation of hospitality leaders, Hamad Abdulla Al Mulla, CEO, Katara Hospitality delivered a speech at Stenden University Qatar. As a part of its Keynote Speaker Series, the university’s students had an opportunity to get inspired and motivated by Al Mulla’s stories of personal and professional development in his 25 years of expertise in the hospitality industry. During the occasion, Al Mulla revealed, “My vision has always been to see Katara Hospitality become one of the world’s leading hospitality organisations, leveraging our deep experience to showcase the rich Qatari heritage and Arabian hospitality. We take our role in the creation of a local knowledge economy very seriously […].”
Cairo Reported New Royal Findings
Red Pyramid, Dahshur necropolis
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Katara Hospitality Educates Youth
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he initial stage of excavations conducted 30km south of Cairo have revealed the remains of a pyramid and a royal graveyard, imposing new questions about the region’s history. Experts believe that the structure of the uncovered pyramid could be Egypt’s first attempt at building smooth-sided pyramid, which it also bears hieroglyphics stating the name of 3,700-year-old King Emnikamaw. Furthermore, 600m away from the site, within Dahshur’s royal necropolis, a burial chamber was discovered, believed to belong to the king’s daughter. The place also contained a wooden box covered in protective hieroglyphics meant to protect four Canopic jars containing the organs of the princess.
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Aviation Supports South African Economy
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Jannah Hotels & Resorts Employs Office Cats Jannah Hotels & Resorts head office
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n an effort to help employees unwind while also increasing productivity, Jannah Hotels & Resorts has introduced eight cats to its Abu Dhabi head office. Having first initiated the policy in 2015, Nehme Imad Darwiche, CEO, Jannah Hotels & Resorts, explained, “Studies reflect that nurturing pets in an office environment increases office communication and lowers the stress of its professionals significantly. […] In an industry like tourism and hospitality where long hours are common, having pets around helps everyone maintain a positive and motivated attitude. Whether our cats are dozing on our laps, lounging on a desk, or peeking at us from around our computers, their presence is accompanied with a healing effect.”
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ccording to The Importance of Air Transport to South Africa study conducted by Oxford Economics a behalf of International Air Transport Association (IATA), the air travel sector supports 490,000 jobs and contributes USD12 billion to South Africa’s economy, representing 3.5 percent of the country’s GDP. Muhammad Ali Albakri, regional vice president, Middle East and Africa, IATA, stated that the study confirms the vital role of air transport in facilitating over USD110 billion in exports, some USD140 billion in foreign direct investment and around USD9.2 billion in inbound leisure and business tourism for South Africa. Albakri added, “Affordable, safe and reliable air transport is crucial to economic growth. It promotes skills development and is a catalyst for jobs.”
Sharjah to Invest in High Quality of Life
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n a bid to improve the wellbeing of its residents, Sharjah Urban Planning Council has launched the Sharjah Waterfront Bicycling and Jogging Path project, a 27km track that will ultimately link Ajman and Dubai via Sharjah city. With the Al Majaz Waterfront selected as the project’s first location, the initiative included the development of a continuous series of paths along the coastline, serving as the foundation of a multi-phase network of routes across the city. This reflects the emirate’s urban development agenda which prioritises citizens’ quality of life and the efforts to boost the destination’s appeal as an attractive place for living.
Swaziland Awarded for Responsible Tourism
MTN Bushfire 2016
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emonstrating its commitment to sustainable tourism, Swaziland has been recognised at the 2017 African Responsible Tourism Awards, winning two accolades, Best for Habitat & Species Conservation and Best Responsible Event. Since 2014, the awards have aimed to inspire and change the African tourism industry through evaluating the regions’ ability in applying and maintaining the principles of sustainable tourism, such as preservation and respect of the environment as well as benefiting to local communities. During the occasion, Swaziland stood out with its All Out Africa conservation and ecological research initiative, along with MTN Bushfire, a three-day internationally-acclaimed annual festival of arts, culture and food, stimulating collective social efforts and commitments.
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PHOTO ALBUM
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Media One Hotel held centre stage at the Leaders in Hospitality Awards 2017 recently, where the team took home Leading Hotel Team and Rising Star for Sarah Noury, revenue ranager, Media One Hotel
Himmah Voluntary Club, a subsidiary of Sajaya Young Ladies of Sharjah, visited Dar Al Aman Nursery
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Al Manshar Rotana provided 100 bags of food in support of Kuwait Red Crescent Society’s Ramadan Corporate Social Responsibility Programme
Send your photos to editorial@traveltradeweekly.travel Because a picture is worth a thousand words...
Bill, the a mystical prognosticating sloth from Carnival Cruise Line, announced that there will be an extra 17 days of summer
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New York City's Empire State Building lit up in Qatar Airways' colours in celebration of 10 years of services to the US
In partnership with Suno 102.4 FM and Women Helping Women support group, ibis Style Dubai Jumeira hosted an Iftar for families of children with special needs at its Street CafĂŠ restaurant
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NEWS & EVENTS Bahrain to Boost Cruise Sector
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s part of its efforts to further develop the cruise sector, Bahrain Tourism and Exhibitions Authority (BTEA) recently hosted the periodical Cruise Sector Committee meeting. Featuring high-level presentations delivered by industry professionals, the event focussed on strategies and plans adopted recently by BTEA including participation in exhibitions and conferences specific to the cruise industry. H.E. Sheikh Khalid bin Humood Al Khalifa, CEO, BTEA, explained, “The aim of such meetings is to strengthen the cooperation between all stakeholders and drive the growth of the tourism sector and national economy at large. Developing the cruise sector in Bahrain will boost tourism in Bahrain and further position the country as a destination for yachts on a regional and international scale.”
Africa Hotelier Summit to be Held in Morocco
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o meet the growing interest in Africa’s hotel, retail and real estate sector, IDE Consulting Services is hosting this year’s Hotelier Summit Africa (North) on October 04 – 06 in Morocco. The prime emphasis of this conclave will be to facilitate consultations between shareholders, owners and investors as well as build a platform for African governments and investors to learn how to make projects bankable. “Our objective is for Africa to be looked up to as one of the most progressive regions of growth on the global real estate map,” said Ravi Kumar Chandran, director, IDE Consulting Services.
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EVENTS THE INTERNATIONAL CONFERENCE ON TOURISM AND BUSINESS Lucerne, Switzerland August 31 – September 01 The second edition of the event will see the presentation of research related to the tourism and hospitality sectors.
22ND UNWTO GENERAL ASSEMBLY Chengdu, China September 04 – 09 World Tourism Organization’s (UNWTO) annual meeting will bring together tourism officials and private sector leaders.
OTDYKH LEISURE Moscow, Russia September 20 – 23 www.tourismexpo.ru The 23rd edition of the exhibition will be held alongside its events focussing on MICE, luxury as well as medical tourism, spa and health.
IFTM TOP RESA Paris, France September 26 – 29 www.iftm.fr More than 31,000 trade visitors are expected to attend the multi-target event with dedicated programmes for the leisure, business and MICE sectors.
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