19 AUGUST 2017 ISSUE 406
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19 AUGUST 2017 ISSUE 406
08 THE TRUMP ESTATES PARK RESIDENCES DEBUTED
04 GENERAL
DUBAI WELCOMED RECORD INTERNATIONAL ARRIVALS
10 EMIRATES TO FLEW A380 TO SRI LANKA
12 International 16 Rendezvous
18 Travel Channels
MARKET UPDATE
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TRAVEL TRADE PUBLICATIONS
USD97 Trillion Infrastructure Funding Needed by 2040
MANAGING EDITOR Mary Kammitsi mary@traveltradeweekly.travel SENIOR JOURNALIST Ellen Petty JOURNALISTS Maria Sabova Panayiotis Karanicholas Anna Spyrou CONTRIBUTOR Dominique Christou DESIGN & LAYOUT Elena Stylianou WEB & BUSINESS DEVELOPMENT MANAGER Savvas Kammitsis DIRECTORS Andreas Constantinides Mary Kammitsi HEADQUARTERS T.T.W. Travel Trade Weekly LTD P.O. Box 25255, Nicosia 1308 Cyprus Tel: +357 22 021607, Fax: +357 22 103670 WEBSITE www.traveltradeweekly.travel EMAILS info@traveltradeweekly.travel sales@traveltradeweekly.travel editorial@traveltradeweekly.travel WORLDWIDE REPRESENTATIVES Representative for North, South & Central America, and the Caribbean: Neil Strickland GlobeTM Tel: +19542969515, neil@globetm.com
Global Infrastructure Hub’s latest report, Global Infrastructure Outlook, revealed that by 2040, USD94 trillion will be needed across the world to close the infrastructure gaps needed to support global economic growth.
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urthermore, an additional USD3.5 trillion is required to meet the United Nations Sustainable Development Goals (SDGs) for universal household access to drinking water and electricity by 2030. The research highlighted that USD18 trillion will be unfunded if current trends continue. Each year, some USD3.7 trillion will need to be invested to meet the demands of the growing global population, while USD236 billion will be necessary to fulfill SDGs. The US is forecasted to have the largest gap by 2040, while Saudi Arabia is expected to meet 81 percent of its investment needs.
Representative for Indian subcontinent: Faredoon Kuka RMA Media Tel: +912229253735, kuka@rmamedia.com
Nakheel Reports Considerable Net Profit
Representative for UK & Ireland and Scandinavia: David Simpson Simpson Media Tel: +447900885456, david@simpson-media.com
MENA EXCHANGE RATES
as of 10.8.2017
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COUNTRY
CURRENCY USD1=
Bahrain (BHD)
Dinar
0.37
Jordan (JOD)
Dinar
0.71
Oman (OMR)
Rial
0.39
Qatar (QAR)
Rial
3.64
Saudi Arabia (SAR)
Riyal
3.75
UAE (AED)
Dirham
3.67
Algeria (DZD)
Dinar
109.76
Egypt (EGP)
Pound
17.77
Iran (IRR)
Rial
3,2826.20
Iraq (IQD)
Dinar
1,164.21
Kuwait (KWD)
Dinar
0.30
Lebanon (LBP)
Pound
1,506.69
Libya (LYD)
Dinar
1.34
Morocco (MAD)
Dirham
9.50
Syria (SYP)
Pound
516.63
Tunisia (TND)
Dinar
2.45
Yemen (YER)
Rial
250.10
In the first half of the year (H1), Nakheel recorded a net profit of AED2.64 billion (USD718.77 million), a decline compared to the AED2.95 billion (USD803.18 million) achieved in H1 2016.
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owever, the company is confident of meeting its forecast, which is expected to reflect an overall growth in profits for the year. In the first six months, the group handed over almost 870 land form and built form units, while revenue from non-development businesses registered a significant increase to AED2.5 billion (USD680.57 million). Moreover, during the period under review, Nakheel announced construction contracts worth more than AED11 billion (USD2.99 billion), continuing its strategy of developing cash-generating assets.
19 AUGUST 2017
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MARKET UPDATE Dubai International Maintained Upward Trajectory
RAK Properties' Net Profit Soared in H1
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AK Properties reported that in the first half of this year (H1), revenues exceeded AED211 million (USD57.45 million), while net profits rose 59 percent over H1 2016 to AED62 million (USD16.88 million). Moreover, the group’s total assets are currently valued at AED5.11 billion (USD1.39 billion), a significant increase on the AED4.99 billion (USD1.36 billion) recorded at the end of 2016. Commenting on the results, Mohammed Sultan Al Qadi, CEO, RAK Properties, said, “Our half year results serve as proof that, with unwavering support from investors for our developments across the UAE, RAK Properties continues to go from strength to strength. Having already completed several key projects and accomplished various operational achievements, we look forward to the remainder of the year .”
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Al Qadi
ubai Airports revealed that in the first half of this year (H1), the number of passengers that passed through Dubai International surpassed 43.05 million, up 6.3 percent year-on-year. The average number of passengers per flight during the period under review was 218, a 6.9 percent rise over H1 2016. The number of aircraft movements totalled 205,996, a decrease of 0.9 percent, while air cargo volumes surpassed 1.3 million tonnes, up 1.6 percent. South America, Eastern Europe and Asia were the fastest growing regions, up 36.4 percent, 28.7 percent and 18.7 percent, respectively. Meanwhile, India was the top destination in terms of total passenger volume with 5.94 million travellers, followed by Saudi Arabia with 3.1 million and the UK with 3.06 million.
Changi Records Passenger Growth in June
Singapore Changi Airport
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n June, Singapore Changi Airport registered 5.21 million passengers, a 7.7 year-on-year increase, while aircraft movements (ACM) jumped 5.4 percent to 30,920 take-offs and landings. Furthermore, cargo shipments rose 5.5 percent over June 2016, to reach 172,040 tonnes. These figures contributed to a 5.7 percent growth in passenger traffic in the first half of the year (H1), to 30.4 million travellers, supported by increased traffic to and from Asia. India was the fastest growing market, with more than two million passengers travelling between the countries. ACM climbed three percent in the first six months of the year, while the amount of cargo soared 6.8 percent over H1 2016.
19 AUGUST 2017
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WEEKLY NEWS
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Dubai Welcomed Record International
Arrivals
AS REVEALED BY DUBAI DEPARTMENT OF TOURISM AND COMMERCE MARKETING, A RECORD TOTAL OF 8.06 MILLION INTERNATIONAL OVERNIGHT TOURISTS ARRIVED IN DUBAI DURING THE FIRST SIX MONTHS OF THE YEAR (H1), UP 10.6 PERCENT YEAR-ON-YEAR.
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Dubai
s the emirate’s top feeder, India surpassed the one million mark for the first time, with 1.05 million arrivals, a surge of 21 percent over H1 2016. Moreover, five of the emirate’s top 10 source markets delivered double-digit growth. The recent implementation of visa-on-arrival for Chinese and Russian citizens has proven to be highly successful with growth from both markets, up 55 percent and 97 percent, respectively. Dubai’s room inventory rose five percent to 104,138 keys across 676 properties, while occupancy climbed one percentage point to 79 percent.
Saudi Hospitality Sector in Boom
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esponsible for supervision of Saudi Arabia's hotel sector, Saudi Commission for Tourism and National Heritage (SCTH) has highlighted the success of its initiatives, which resulted in a 300 percent growth of tourist accommodation options in 2016 to 6,527 facilities, compared to 1,402 in 2009. The positive shift is also attributed to increased international investment in the industry, with the presence of global brands encouraging more diverse property types. To attract further investment, SCTH has launched a lending programme for financing tourism and hotel projects, approved by its National Transformation Program 2020. The Kingdom is expected to welcome 42 new hotels this year, with 219 properties in the pipeline. Estimated hotel investment is set to reach SAR143.9 billion (USD38.4 billion) by 2020.
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19 AUGUST 2017
WEEKLY NEWS AGENTS
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man Air has recently announced the second winner of its popular incentive scheme for travel agents in Oman with Mouza Al Kindi of Bahwan Travel Agency receiving a Mini Cooper in recognition of her excellent sales in the second quarter of this year (Q2). Set up to recognise individuals who have shown loyalty to the carrier and have generated maximum sales, the scheme rewards the best-selling travel agent for each quarter, which comes in addition to the support that Oman Air already offers agencies for training and joint marketing. The scheme was created to complement the airline’s existing loyalty and quality award scheme for travel agencies.
19 AUGUST 2017
GBTA Convention Enjoyed Historic Success Nearly 7,000 travel professionals gathered at the 49th annual Global Business Travel Association (GBTA) Convention in Boston, during which the impact of geopolitical factors on business travel and conduct were discussed.
GBTA Convention
Oman Air Recognised Top Agent for Q2
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uring the five-day industry show, high-ranking experts were immersed in debates related to advancements in travel technology, while Innovation Row saw first-time exhibitors present industry innovations, among a total of 400 suppliers showcasing the latest business travel products. The sold-out event welcomed 6,752 attendees, including more than 1,300 buyers, marking the largest GBTA convention in its history.
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WEEKLY NEWS Mecca’s Hospitality Sector on Right Track
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Preferred Corporate Suppliers Neglected by Travellers
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s revealed in Jones Lang LaSalle’s (JLL) H1 2017 Makkah Real Estate Market Overview report, Mecca’s real estate sector registered a positive shift in the first half of this year (H1) as quotas have been lifted on Hajj pilgrims. The period under review saw increased number of Umrah travellers due to favourable visa policy which resulted in a five percent year-on-year increase in issued visas to 6.7 million. Retailers also benefitted, with 7.5 percent lower rentals in the city centre. Along with the extension of the Umrah period and partial completion of the Holy Mosque’s expansion, the profitability of the hotel sector is expected to rise despite H1’s overall decline in performances.
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n its latest study The U.S. Business Traveler: Debunking Common Myths About Corporate Travel, Phocuwright has uncovered shifting trends among business travellers, opting for the services of preferred corporate travel suppliers less often when booking a trip. The survey of 2,300 American corporate travellers revealed that fewer than half of those governed by a corporate travel policy always use contracted suppliers, while only about one third claimed to adhere to the policy. This is encouraged by the fact that only some 10 percent of managed travellers confirmed negative consequences when booking outside their corporate policy as US companies lack strict measurements when rules are violated. Considering price and convenience first, business travellers also take advantage of confidentiality when booking with the smartphones.
Modhesh World Promotes Active Lifestyles
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Modhesh World
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n line with its mission to spread happiness while also promoting holistic development within children, Modhesh World has recently launched a number of new attractions, aiming to turn its amusement arena into a training ground for children. The new facilities include a trampoline, inflatable slides, bungee jumping, a soft play area and a water roller. Suhaila Saqer Obaid Ghubash, director, festivals and events, Dubai Festivals and Retail Establishment, revealed, “[…] The new edition features several new and improved large-scale attractions that are aimed at enhancing both cognitive and physical skills in children. We hope that the rides Modhesh World will build a sustained interest in children to be inclined towards fitness-oriented tasks and stay away from a sedentary lifestyle.”
19 AUGUST 2017
WEEKLY NEWS ACC0MMODATION
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The Trump Estates Park Residences Debuted
Rendering of The Trump Estates Park Residences
DAMAC Properties has recently announced the launch of The Trump Estates Park Residences at DAMAC hills, an exclusive collection of four-bedroom, two-storey villas offering recreational space for the family.
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ommenting on the development, Niall McLoughlin, senior vice president, DAMAC Properties, stated, “The Trump Estates Park Residences express the finest quality in luxury living from DAMAC Properties, with every villa offering unrivalled park views as well as the best designs, materials and finishes. Each villa comes with a three year membership at the Trump International Golf Club and offers the discerning home owner the best of tranquil, park-side living at DAMAC Hills.”
GCC Guests to Enjoy Tailor-Made Bürgenstock Resort
Emaar and Global Hospitality Services Join Forces
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he iconic Bürgenstock Resort at Lake Lucerne is to reopen on August 28, following an extensive USD569 million restoration project set to attract discerning leisure and MICE visitors from the GCC region, on the back of the rising popularity of Switzerland amongst Middle Eastern travellers. The resort, accessible by a private boat, now boasts four hotels with a total of 383 keys, alongst with healthy living centre, 12 bars and restaurants, a cinema, and one hectare of Alpine Spa. Business guests are able to benefit from a conference centre with 31 rooms. “The Bürgenstock Resort Lake Lucerne is tailor-made for GCC travellers, with luxury at the forefront of everything we offer […],“ said Robert Herr, general manager, Bürgenstock Resort.
Rendering of Bürgenstock Resort
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iming to shape the future of lifestyle travel, Emaar Hospitality Group has partnered with Global Hospitality Services (GHS) to access its global network and expand its brand reach and customer base. Under the new agreement GHS will showcase Emaar Hospitality Group to leisure and corporate segments in key strategic markets underlining its service standards and innovative lifestyle experiences. Olivier Harnisch, CEO, Emaar Hospitality Group, explained, “Through our partnership with GHS, we aim to further build our brand value in key global markets, which will support us in our strategy of expanding our geographic footprint, and strengthening our brand appeal to visitors from our key source markets.”
19 AUGUST 2017
WEEKLY NEWS AIR
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Gulf Air and Mobily Joined Forces In a bid to diversify its partnerships across multiple sectors, Gulf Air has announced its collaboration with Mobily, as part of its Neqaty programme.
The collaboration will enable customers of the Saudi telecommunications company to redeem points for Gulf Air FalconFlyer miles when the combined points reach 5,000 points or more. Kavita Al Jassim, senior manager, customer experience, Gulf Air, welcomed the agreement, stating, “We are delighted to partner with Mobily, broadening their distinctive offering and privileges available to Gulf Air’s FalconFlyer Loyalty Programme members and giving their customers the chance to increase their FalconFlyer miles for greater travel benefits. We look forward to working closely with Mobily and building a mutually rewarding partnership.”
Qatar Airways Adds Fifth Australian City
Oman Air and Malaysia Airlines Agree Codeshare
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Canberra
19 AUGUST 2017
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man Air and Malaysia Airlines have signed a codeshare agreement, bringing enhanced connectivity to passengers. Travellers on Oman Air’s Kuala Lumpur route are now able to take advantage of multiple links to other destinations across Malaysia, China and Australia, while guests of Malaysia Airlines can enjoy nonstop direct service from the Malaysian hub to Muscat. On the back of the partnership, the carriers also plan to closely cooperate on numerous initiatives to improve passenger experience. Abdulrahman Al Busaidy, deputy CEO, Oman Air, commented, “We are very happy with this remarkable codeshare agreement which offers guests of Oman Air a greater choice of destinations. […] We are equally sure this opportunity will be welcomed by the discerning guests of Malaysian Airlines […].”
Kuala Lumpur
atar Airways has announced the launch of services to Canberra in 2018, which marks the airline’s fifth Australian destination. Akbar Al Baker, group CEO, Qatar Airways, pinpointed, “As Australia’s capital city, Canberra is an important addition to our global route map and further boosts the existing strong ties between Australia and Qatar. We are confident our highly-acclaimed product will appeal greatly to government, business and leisure travellers alike and we look forward to welcoming our passengers on board very soon.” The new route signifies another triumph for the carrier in a year signified by financial profits and partnerships including a sponsorship agreement with Fédération Internationale de Football Association.
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WEEKLY NEWS AIR
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Emirates to Flew A380 to Sri Lanka
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arking a milestone in Sri Lanka’s aviation history, Emirates operated a double-deck Airbus A380 aircraft for a one-off flight to Bandaranaike International Airport (BIA) on August 14, to celebrate the airport’s resurfaced runway. Speaking ahead of the service, Ahmed Khoory, senior vice president, West Asia and Indian Ocean, Emirates, pinpointed, “Colombo has welcomed us from the day Emirates commenced daily flights from Dubai in 1986, just a year after the airline launched its operations. [...] For BIA and for aviation enthusiasts in Sri Lanka, this will certainly be a special day and we look forward to showcasing our unique on board products in this market.”
Bandaranaike International Airport
Oman Aviation Academy to Take Shape
Qatar Airways Enhances Service to Colombo
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he Oman Aviation Academy’s shareholders agreement ceremony was held at Grand Hyatt Muscat, during which the Omani Authority for Partnership for Development along with strategic partners, formalised plans for the first aviation training centre of
Oman. In partnership with Airbus Helicopters and to be operated by CAE Oxford, the academy will be based at Sohar Airport, providing training for prospective pilots, with the first phase of the programme set to kick-off at the end of this year. Expected to contribute in the development of the Sultanate's economy through boosting the local aviation sector, the centre will feature the latest specifications and standards, with a capacity to host 150 trainees at its 4,000m² premises which includes an aircraft hangar and student housing.
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iming to accommodate the increased travel demand to and from Sri Lanka, Qatar Airways has added of a fourth daily flight from Hamad International Airport to Colombo’s Bandaranaike International Airport. Additionally, two of the four daily flights are now being operated with Boeing 777-300ER aircraft, to boost capacity and support Sri Lanka in achieving its target of welcoming 2.5 million tourists this year. Commenting prior to by the launch, H.E. Akbar Al Baker, group CEO, Qatar Airways, revealed, “The additional frequency will provide passengers with even greater flexibility and convenience when planning their next trip with Qatar Airways.”
19 AUGUST 2017
WEEKLY NEWS AIR
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Jazeera Airways Presents New Identity
flydubai Received First Boeing 737 MAX 8
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19 AUGUST 2017
f Boeing 737 MAX 8
oinciding with 13 years of operations in the Middle East, Jazeera Airways has unveiled its renewed corporate logo as well as advanced website upgrades. Representing an evolution to an energetic colour palette that demonstrates the brand’s spirit of adventure and boldness, the new logo features the carrier’s name and is further embellished by regional geometric patterns. Meanwhile, the upgraded website provides new travel extras such as Jazeera lounge and Park & Fly. Commenting on the carrier’s new identity, Rohit Ramachandran, CEO, Jazeera Airways, stated, “[…] Given Jazeera Airways’ evolution in the past decade, the new launches are a natural transition to rejuvenate the brand as it entered its 13 year mark of successful growth in Kuwait and the region.”
lydubai welcomed the delivery of a Boeing 737 MAX 8 aircraft, the first in its order of 76, placed at 2013 Dubai Airshow. Claimed to offer performance and efficiency improvements with lower per-set costs and an extended range that could allow the carrier to reach new destinations, the single-aisle aeroplane is the fastest-selling jet in Boeing’s history, accumulating more than 3,800 orders to date from 89 customers worldwide. Commenting on the addition to the fleet, Ghaith Al Ghaith, CEO, flydubai, enthused, “This marked the largest single-aisle Boeing aircraft order placed in the Middle East. With this new chapter, we are looking forward to continuing our work with Boeing as we benefit from increased efficiency and are able to offer an enhanced customer experience.”
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INTERNATIONAL: AMERICAS
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Victory Cruise Lines Offers All-Around Cuba Experience
V Victory I
ictory Cruise Lines is launching a series of six cruises this winter that will circumnavigate Cuba from Port of Miami, with the inaugural roundtrip on board its 202-passenger Victory I , setting sail February 02, 2018. The 14-night itinerary will feature five Cuban ports and overnight calls in Havana, Santiago de Cuba and Trinidad, with day calls at Cienfuegos and Maria la Gorda. Each The Best of Cuba Voyages roundtrip will feature the company’s signature shipboard cuisine, as well as shore and port excursions. “We may not be the first cruise line to serve Cuba from the US, but we believe […] that we have created the best itinerary with our multiday port experiences […],” said Bruce Nierenberg, CEO, Victory Cruise lines.
Albuquerque Welcomed Hotel Chaco
Another Professional Soccer Team for Las Vegas
Cashman Field
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ollowing months of discussion to push the idea forward, Las Vegas City Council has officially approved the 15-year lease of Cashman Field to Las Vegas Pro Soccer by a unanimous vote. The agreement, announced on July 19, will bring a United Soccer League (USL) expansion team to Las Vegas, which will compete in 16 regular season games at the location. Las Vegas’ USL Division II team will become the 33rd club to join the league. The new professional team will reportedly be ready to play its first game in Las Vegas by 2018 and will face international clubs during preseason in February 2018.
Chaco Culture National Historical Park
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eritage Hotels & Resorts has recently launched Hotel Chaco, a luxury resort inspired by Chaco Culture National Historical Park, a UNESCO World Heritage Site that hosts an exceptional concentration of pueblos. Located in Old Town Albuquerque, the 118-key property comprises five floors and 25 different guestroom configurations, offering views of the Sandia Mountains. Commenting on the opening, Jim Long, CEO, Heritage Hotels & Resorts, highlighted, “Typically hotels are built like stackable boxes. But Hotel Chaco’s design, while very modern, captures the spirit of the civilisation and the beautiful architecture of Chaco Canyon. The services, ambiance and accommodations this hotel provides embrace the native people’s artistic sensibility and oneness with nature.”
19 AUGUST 2017
INTERNATIONAL: AMERICAS
Delta Air Lines to Expand in Asia
Mexico’s Hotels Thrived in Q2
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n the second quarter of the year (Q2), Mexico’s hotel industry recorded positive results in three key performance metrics, including 10.7 percent year-on-year increase in RevPAR to MXN1,1481.25 (USD82.71), as revealed by STR. Meanwhile, average daily rate reached MXN2,253.96 (USD125.88), a jump of 7.3 percent compared to Q2 2016. Hoteliers achieved a 3.1 percent rise in occupancy to 65.7 percent, marking the highest level for any quarter since the first quarter of 2006. Attributing the growth to a surge of US arrivals, Fatima Thompson, associate director, business development, hotels, STR, said, “The favourable exchange rate and incredible value has been a key in driving US visitors to Mexico.”
Shanghai
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fter partnering with China Eastern Airlines, Delta Air Lines unveiled plans to launch a new service between Hartsfield-Jackson Atlanta International Airport and Shanghai Pudong International Airport starting in July 2018. The carrier will operate the route with a 291-seat Boeing 777-200LR aircraft, offering passengers locally sourced Chinese meals, and beverages. Kasim Reed, mayor, Atlanta, said, “[…] This new direct route will open new business and cultural opportunities between Shanghai and Atlanta, and will support our thriving tourism industry. Currently, China ranks second for visitor volume to Atlanta, and we welcome the new travellers who will be able to come to our city or through our airport with this new direct route.”
Mexico
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United Airlines to Expand from Denver
19 AUGUST 2017
Denver
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n celebration of 80 years of service to Denver, United Airlines has announced the launch of a daily nonstop seasonal link between Denver International Airport and London’s Heathrow Airport beginning on March 24, 2018. Hailed as the only airline that has continuously operated from Denver since 1937, the carrier has transported some 580 million travellers to and from the hub during the period. Enhancing connectivity, the new schedule will be served with a Boeing 787-8 Dreamliner. “[…] Our new service to London will provide more customers with convenient one-stop opportunities from markets that are served only through Denver, and we are excited to bring this new service to the Mile High City,” said Steve Jaquith, vice president, Denver International Airport.
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INTERNATIONAL: ASIA PACIFIC HK Express Experienced Growth in June
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Philippine Airlines Received Bombardier Q400
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ong Kong Express Airways (HK Express) continued to experience strong growth across all sectors of operations with the carrier reporting promising performance in June, with increases in passenger numbers, ancillary revenue and load factor, which reached 90 percent. According to the airline, 311,364 travellers flew in June, representing a 36 percent jump compared to the same month in 2016. During the past 12 months, the airline welcomed 3,267,591 guests, representing a 21.6 percent growth year-on-year. In addition, the carrier saw ancillary revenue rise 24.3 percent of total revenue over the past 12 months. Meanwhile, HK Express’ official travel package provider, U-FLY Holidays, achieved excellent momentum during the month under revie June ahead of the summer travel season.
Himalaya Airlines to Grow with Sabre
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xpanding its global reach, Himalaya Airlines has signed a distribution agreement with Sabre, in effect from August, to support the airline’s vision of becoming the premium carrier connecting Nepal with the world. During a period of strategic planning which also includes the airline’s goal of adding 15 aircraft to its fleet, the new partnership will enable the carrier to maximise its exposure through connection to more than 425,000 travel agents, while also boosting its clients’ access to quality deals and creating more revenue opportunities. Vijay Shrestha, vice president, administration, Himalaya Airlines, commented, “Sabre’s reservations technology is one of the industry’s most powerful revenue-generating system and we believe we will be able to get a competitive edge in the market […].”
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ombardier Commercial Aircraft has delivered the first Q400 aircraft to Philippine Airlines. Hailed as the world’s first dual-class aircraft, configured with 86 seats in economy and premium economy classes, the turboprop is scheduled to enter into service within the following weeks. The delivery is part of the carrier’s purchase agreement first announced in 2016 which includes a firm order for five Q400 aircraft and purchase rights for an additional seven. Jaime Bautista, chief operating officer, Philippine Airlines, explained, “With its superior performance capabilities, unmatched profitability advantages and exceptional passenger experience, the new Q400 aircraft will enable Philippine Airlines to increase its competitiveness and set a new standard for turboprops in the region.”
Japan Airlines and Vietjet Joined Forces
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n response to growing demand for air travel between Japan and Vietnam, Japan Airlines (JAL) and Vietjet have entered into a strategic partnership to enhance customer experience and operations. The first stage of the partnership will see codeshare collaboration on all flights between the destinations, as well as on the domestic links of both airlines. The partners further plan to develop a joint frequent flyer programme, alongside common maintenance, ground handling services and training. “The launch of this partnership with Vietjet represents a significant milestone for the two airlines […] and we believe it will contribute to generate more passenger and cargo traffic between the two countries and open up commercial opportunities […],” said Tadashi Fujita, executive vice president, JAL.
Hong Kong Airport Scored Success in H1
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ong Kong International Airport has reported satisfactory growth of all air traffic segments in the first half of this year (H1), with its cargo division achieving outstanding performance with 11.3 percent jump over the same period in 2016. From January to June, the freight division handled 2.3 million tonnes of cargo, while passenger traffic soared 1.3 percent year-on-year with 35.7 million travellers. The period under review also saw a slight 0.9 percent year-on-year increase in aircraft movements, to 206,560 takeoffs and landings. Henry Ma, general manager, airport and industry collaboration, Airport Authority Hong Kong, explained that the air traffic growth encourages the expansion of flight services, including the recent addition of Air Japan and Virgin Australia which now operate from the hub.
19 AUGUST 2017
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Best Western Expands in the Philippines
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n a bid to expand its presence across the Philippines, Best Western Hotels & Resorts has recently added Best Western Bendix Hotel in its growing portfolio. Located in Pampanga, hailed as the country’s culinary capital, the new resort features 45 contemporary guest rooms, all of which come equipped with Wi-Fi, flatscreen TVs, work space and unique ergonomic pillows to guarantee a good night’s sleep. Moreover, guests can enjoy excellent local and international cuisine in the hotel’s restaurant, showcasing a selection of popular local dishes. Said to be the first green hotel in the city, the new resort has been constructed using environmentally-friendly building methods and marks the company’s eighth property in the Philippines.
19 AUGUST 2017
INTERNATIONAL: ASIA PACIFIC
Ovolo Hotels Celebrates Australian Presence
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ith the lifestyle hotel sector on track to become a leader in Australia’s hospitality industry, Ovolo Hotels is pursuing its expanding strategy through acquisition and continued investment into existing properties in the country. The boutique hotel group’s growth in the Australian hospitality market has been recognised and celebrated with multiple awards and high-profile partnerships. Most recently Ovolo Woolloomooloo and Ovolo 1888 Darling Harbour were named among Australia’s top five hotels according to TripAdvisor. Dave Baswal, chief operating officer, Australia, Ovolo Hotels, noted that while the group is only at the beginning of its future growth in Australia, the rising popularity of the lifestyle hotel concept indicates the potential of the market.
Adelaide Casino to Transform
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iming to provide customers with a variety of fun and exciting experiences, Adelaide Casino, a member of SKYCITY Entertainment Group, has recently unveiled major expansion plans which will transform the facility into an integrated entertainment destination. Designed by the Buchan Group, the development is due for completion in 2020 and will feature a luxury hotel, a wellness centre including day spa, pool and gym, as well as additional signature restaurants and bars. Early works to prepare the site began this year and the construction of the new premises will begin in 2018.
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RENDEZVOUS
Q & A with
the drop in tourism to the region is very significant. We are therefore in a position where we must seek to attract a new type of visitor, branch out into a new area and show the world that Jordan is suitable for all types of travel, business included. The business travel sector is also important because of the influence they have when returning home. [...] We need people to come and experience Jordan for themselves, meet the people and go home saying, “you have to visit!”
STEPHANIE TWAISSI DIRECTOR, A PIECE OF JORDAN
JORDAN’S CULTURAL AND HISTORICAL ATTRACTIONS ARE SET TO INSPIRE MICE TRAVELLERS TO COMBINE BUSINESS WITH LEISURE AND MAKE THE MOST OF THEIR STAY. STEPHANIE TWAISSI, DIRECTOR, A PIECE OF JORDAN, SHARES INSIGHT IN DISCOVERING AUTHENTIC JORDAN WHILE HIGHLIGHTING THE UNIQUENESS OF THE DESTINATION.
TRAVEL TRADE WEEKLY: How would you describe the current state of tourism in Jordan and the role of the business travel segment? STEPHANIE TWAISSI: Jordan is a country surrounded by unrest but it is a stable and peace-seeking country. For many years Jordan has relied on tourism for a large part of the country’s income and in towns like Petra, where we are based, the impact of
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TRAVEL TRADE WEEKLY: Being a community based tourism initiative in Petra, what would you offer to MICE travellers who seek to combine business and leisure? STEPHANIE TWAISSI: [...] For us our main aim is to get visitors to the country to go beyond the tourism trail, to meet the people and engage in a cross cultural exchange. We offer business travellers to the area the chance to step out of the normal tour programme and enjoy a home cooked meal with a local family, tour the local market place and learn to cook one of Jordan’s traditional dishes. It can be all too easy to stay within the conference complex and only get a snapshot of the host country. We differ because we offer an easy access and an open door to the local community for the hesitant or confident MICE tourist. We can adapt to any programme, time constraint and interest. TRAVEL TRADE WEEKLY: What do you believe are the challenges related to promoting Jordan as a MICE destination? STEPHANIE TWAISSI: [...] Jordan Tourism Board (JTB) and its offices worldwide are working hard to promote Jordan as a MICE location. The UK and North America branch are particularly active in bringing conferences to the area; many travel related conferences have taken place here. In many ways the MICE sector presents an ideal opportunity for the country. We know that when travel professionals enjoy their time here they will see the potential and begin to promote Jordan as a viable business development option or to simply come back as a leisure tourist. [...] We often face the questions of safety and stability in Jordan from potential travellers. We always do our best to reassure them that Jordan is not like its neighbours, however we recognise that in or-
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der to build up travellers’ trust, they often feel more assured by speaking to people who have visited instead of those that live here. This reassurance and the power of word of mouth is a huge step in beginning to bring tourism back to Jordan. TRAVEL TRADE WEEKLY: What makes Jordan an ideal business travel destination? STEPHANIE TWAISSI: Jordan is a fantastic mix of history, culture and adventure; it combines the new and old, offering breathtaking and mysterious sights, high standard accommodation, excellent infrastructure and delicious cuisine. Jordan really does have something to suit everyone. In terms of infrastructure, the country has almost all the big hotel brands you can think of [...]. All of these new hotels provide fully equipped rooms for conferences and banquets with specialised services seeking to cater to this sector. In addition to the hotels, Jordan has the King Hussein Bin Talal Convention Centre Managed By Hilton at the Dead Sea, and Zara Expo and King Hussein Business Park in Amman, along with many other smaller venues. The fantastic thing is that depending on the conference, groups have a great choice of destinations – they can stick to the capital Amman, travel outside to the Dead Sea, hold an event at the gates of Petra at Mövenpick Resort Petra or head further south to Aqaba. […] TRAVEL TRADE WEEKLY: What is your company’s focus for the months to come? STEPHANIE TWAISSI: There is also a growing trend in travel for eco-tourism. Our unique offering in the area of ecotourism builds on the back of JTB’s work and ensures the tourist experiences Jordan in a multi-dimensional way as well as ensuring there is a positive impact for the local communities. [...]. We would like to see conference organisers build into their programme schedules a time to learn of Jordan’s significance and culture [...]. Our vision is to see every visitor to our country build time into their schedule to spend time with the local people – whether that be eating, cooking or simply drinking a cup of tea, the importance of cross cultural exchange is vital to seeing Jordan grow as a chosen destination for all types of tourism [...]. 19 AUGUST 2017
WHO’S MOVED
WAEL MATTAR has been named the new country manager for Egypt at Gulf Air, bringing with him more than 23 years of experience in aviation. Mattar is considered a longstanding member of the Gulf Air team, and has amassed extensive industry experience and skills which will enable him to strengthen the company’s presence in Egypt. Mattar previously supported the carrier’s commercial mission in marketing and sales, representing the airline in the GCC region.
SID SATTANATHAN
WAEL MATTAR
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19 AUGUST 2017
PRATEEK KUMAR has taken on the role of regional vice president of Europe, Middle East and Africa at Dusit International, where he will be responsible for strengthening the group’s operations and support its development, in line with the company's strategy. Prior to this appointment, Kumar worked as area general manager for the group’s operations in Dubai. Alongside his new role, Kumar will continue to serve as general manager of Dusit Thani Dubai. He first joined the company in 2008 as general manager of Dusit Thani Manila. With extensive experience in the hotel industry, Kumar has previously worked for Raffles Hotels & Resorts, Starwood Hotels & Resorts, and Renaissance Hotels.
Sattanathan is a passionate hotelier
CLINTON ANDERSON
PRATEEK KUMAR
Matar has amassed extensive industry experience
SID SATTANATHAN has been appointed as the new general manager at Radisson Blu Hotel Ajman, which is set to open in September. As a passionate hotelier, Sattanathan is committed to ensuring high levels of consistent service to guests through teamwork. Sattanathan has a wealth of international experience across the hospitality industry in India, the Netherlands, Singapore, Australia and the UAE. In his new role, Sattanathan will focus on marketing and revenue, helping his team to implement creative strategies to gain brand knowledge and awareness.
CLINTON ANDERSON has assumed the the role of president of Sabre Hospitality Solutions, a step up from his previous role of senior vice president of strategy. Prior to joining the company in 2014, Anderson co-founded Emerson/Anderson, a private investment fund, and previously was partner at Bain & Company, where he served as a leader of consumer products and led consulting engagements to drive profitable growth, operational efficiency and strategic differentiation. In his new role, he intends to continue to build the group’s portfolio, to scale and work with hotel operators of all sizes around the world.
Anderson will build Sabre's portfolio
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TRAVEL CHANNELS
Mazagan Beach Resort Caters to Young Footballers
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TAT to Bring Tuk-Tuk to Hungarian F1 Fans
Mazagan Beach & Golf Resort
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oroccan Mazagan Beach & Golf Resort has introduced a football academy, inviting children aged six to 16 years to develop their talent with courses available until August 31. Aiming to nurture aspiring young players, the programme is run by certified professional football coaches and follows the same training methods used by professional teams. “The launch of the football academy at Mazagan reinforces our message to welcome young kids, adding variety to the holiday as well as learning a skill. We are especially passionate about football here in Morocco, as it is the national sport and are confident that the young players will make Morocco proud someday,” said Khadija El Idrissi, director, communication and public relations, Mazagan Beach & Golf Resort.
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n a bid to promote Thailand to Eastern European travellers, Tourism Authority of Thailand (TAT) participated for the first time in Hungarian Formula One (F1) Grand Prix 2017 on July 28 – 30. Following the previous success of the F1 campaign The Amazing Thailand Pit Stop, TAT’s attendance marked its fourth venture into the community, this time promoting driving holidays with the country’s iconic tuk-tuk vehicle, revealed Chattan Kunjara Na Ayudhya, deputy governor, marketing communications, TAT ahead of the event. He further enthused, “The Amazing Thailand Pit Stop has always been a crowd pleaser wherever we take the concept and this year with the tuk-tuk, it will be a photographic and conversation focal point for the 160,000 fans of F1 in attendance.”
Aspire Zone Rewards Veteran Employees
The Torch Doha
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s part of its Fayez programme, Aspire Zone Foundation (AZF) recently celebrated the 10th anniversary of its veteran employees, in a ceremony at The Torch Doha’s ballroom. During the event, Ali Mohammed Al-Kubaisi, chief corporate shared services officer, AZF, honoured 70 employees who served in different positions across the organisation since its inception. Additionally, a short documentary was screened, showing an overview of the organisation’s commencement, emergence and evolution over the past 10 years, with highlights of the most important achievements and events. Fayez, an innovative career and institutional development initiative was launched in 2016 to motivate AZF's staff to enhance performance and increase productivity and achievement.
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PHOTO ALBUM
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Qatar Airways, in partnership with Qatar Racing and Equestrian Club, reaffirmed its commitment to sporting events with Qatar Goodwood Festival, held in the UK on August 01 – 05
Dubai Duty Free representatives congratulate Piao Ma, the second Dutch national ever to win USD1 million in the Dubai Duty Free Millennium Millionaire Promotion
Take a Shot! Share with us the latest images of your activities and let your colleagues know what you have been up to. An impressive replica of the anticipated iconic structure, Dubai Creek Tower was unveiled at Dubai Mall by H.H. Sheikh Mohammed bin Rashid Al Maktoum ruler, Dubai
Send your photos to editorial@traveltradeweekly.travel Because a picture is worth a thousand words...
Sharjah International Airport has honoured two passengers as winners of the customer opinion programme themed Because We Care
Yas Island lures visitors with the campaign #SayYas boasting summer fun activities and exclusive prizes
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NEWS & EVENTS Colors of Saudi Arabia Forum Returns
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audi Commission for Tourism & National Heritage has recently unveiled plans to increase the value of the annual Tourism Film Competition Awards to SAR550,000 (USD146,666). As part of the Colors of Saudi Arabia Forum, one of the biggest gatherings for professional and amateur photographers in the GCC region now underway, this year’s contest will cover seven categories including short feature films, cultural and heritage, nature, tourism and Saudi Today films with five categories receiving SAR100,000 (USD26,666). Besides experts in the areas of tourism, antiquities, culture and media, companies involved in marketing, publishing, technical production, and photography are also attending the event.
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EVENTS THE INTERNATIONAL CONFERENCE ON TOURISM AND BUSINESS Lucerne, Switzerland August 31 – September 01 The second edition of the event will see the presentation of research related to the tourism and hospitality sectors.
22ND UNWTO GENERAL ASSEMBLY Chengdu, China September 04 – 09 World Tourism Organization’s (UNWTO) annual meeting will bring together tourism officials and private sector leaders.
Nigerian Air Transport Progresses Steadily
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uring a recent bilateral meeting between H.E. Yemi Osinbajo, acting president, Nigeria and Olumuyiwa Benard Aliu, president, International Civil Aviation Organization, the ground for sustainable management of Nigeria’s anticipated traffic growth was set, capitalising on the progress in the country’s air transport development. Among other topics, the leaders discussed the important role of aviation for the region’s economic growth and an emphasis was put on the sector's contribution to the country’s national development strategy. Aliu reiterated that the sector’s sustainable development calls for the strengthening of the autonomy of its Civil Aviation Authority and reinvestment of aviation revenues into the sector.
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OTDYKH LEISURE Moscow, Russia September 20 – 23 www.tourismexpo.ru The 23rd edition of the exhibition will be held alongside its events focussing on MICE, luxury as well as medical tourism, spa and health.
IFTM TOP RESA Paris, France September 26 – 29 www.iftm.fr More than 31,000 trade visitors are expected to attend the multi-target event with dedicated programmes for the leisure, business and MICE sectors.
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