14 OCTOBER 2017 ISSUE 414
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14 OCTOBER 2017 ISSUE 414
04 ABU DHABI NAMED FASTEST GROWING CITY
10 ACCOMMODATION
SOUQ WAQIF BOUTIQUE HOTELS UNDER NEW MANAGEMENT
12 QATAR AIRWAYS ANNOUNCED USD2.16 BILLION BOEING ORDER
03 Agents
05 Technology 16 Rendezvous
MARKET UPDATE
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TRAVEL TRADE PUBLICATIONS
Milestone August for Abu Dhabi Hotels
MANAGING EDITOR Mary Kammitsi mary@traveltradeweekly.travel JOURNALISTS Panayiotis Karanicholas Anna Spyrou CONTRIBUTOR Dominique Christou DESIGN & LAYOUT Elena Stylianou WEB & BUSINESS DEVELOPMENT MANAGER Savvas Kammitsis DIRECTORS Andreas Constantinides Mary Kammitsi
Abu Dhabi
HEADQUARTERS T.T.W. Travel Trade Weekly LTD P.O. Box 25255, Nicosia 1308 Cyprus Tel: +357 22 021607, Fax: +357 22 103670 WEBSITE www.traveltradeweekly.travel EMAILS info@traveltradeweekly.travel sales@traveltradeweekly.travel editorial@traveltradeweekly.travel WORLDWIDE REPRESENTATIVES Representative for North, South & Central America, and the Caribbean: Neil Strickland GlobeTM Tel: +19542969515, neil@globetm.com
According to Abu Dhabi Tourism & Culture Authority (TCA Abu Dhabi), the emirate witnessed dramatic double digit growth in the number of hotel guests during August, welcoming 426,912 visitors at its 166 hotels and hotel apartments, a rise of 13 percent over the same month in 2016.
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E. Saif Saeed Ghobash, director general, TCA Abu Dhabi, emphasised, “We are encouraged by August’s figures and the increased growth, during a month which is traditionally a quieter time of the year for hotel guests. Our annual Abu Dhabi summer season [...], once again proved highly popular with domestic visitors and we saw key international markets all show notable growth during the month due to concentrated promotional and marketing campaigns locally, regionally and internationally.”
Representative for Indian subcontinent: Faredoon Kuka RMA Media Tel: +912229253735, kuka@rmamedia.com
Representative for UK & Ireland and Scandinavia: David Simpson Simpson Media Tel: +447900885456, david@simpson-media.com
Qatar Airways Acquisition with AQA Holding
MENA EXCHANGE RATES
as of 12.10.2017
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COUNTRY
CURRENCY USD1=
Bahrain (BHD)
Dinar
0.37
Jordan (JOD)
Dinar
0.71
Oman (OMR)
Rial
0.39
Qatar (QAR)
Rial
3.64
Saudi Arabia (SAR)
Riyal
3.75
UAE (AED)
Dirham
3.67
Algeria (DZD)
Dinar
113.30
Egypt (EGP)
Pound
17.64
Iran (IRR)
Rial
33,114.10
Iraq (IQD)
Dinar
1,163.40
Kuwait (KWD)
Dinar
0.30
Lebanon (LBP)
Pound
1,510.50
Libya (LYD)
Dinar
1.37
Morocco (MAD)
Dirham
9.40
Syria (SYP)
Pound
17.49
Tunisia (TND)
Dinar
2.46
Yemen (YER)
Rial
250.50
Rome
Qatar Airways has further strengthened its commitment to Italy with the acquisition of a 49 percent of AQA Holding, the new parent company of privately owned Italian airline Meridiana, while the previous sole shareholder Alisarda has kept 51 percent.
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he partnership will further strengthen the carrier’s ties to Italy, while also promoting job creation in Qatar. H.E. Akbar Al Baker, group CEO, Qatar Airways, highlighted, “We are delighted to formalise this important partnership, which will help increase Meridiana’s competitiveness in the European market. We look forward to working together to reinforce its position to provide even more connectivity to Italy and other European destinations, as well as those in the US and beyond.”
14 OCTOBER 2017
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WEEKLY NEWS AGENTS
City Sightseeing Sharjah Increases Tours for Winter Sharjeah Investment and Development Authority, in collaboration with City Sightseeing Worldwide, has announced additional services and new timings of its tours during winter.
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City Sightseeing Sharjah Bus
he services will start from October and the company will organise the daily tours from 9am to 7pm. Five hop-on hop-off buses will run every 30 minutes, enabling visitors to explore history, landmarks, beauty and nature of the emirate of Sharjah with a 24-hour bus tour ticket. The City Sightseeing Sharjah tours run through three bus lines, the red route (leisure tour) that includes 13 stops, the green route (cultural tour) features eight bus stops and the blue route (night Tour) designed for Fridays, Saturdays and public holidays.
Traveltek Debuts in Singapore
Travelzoo: Torn Between Social Media and Desire to Disconnect
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raveltek Group has made its debut in South-East Asia, by opening an office in Singapore. The new office targets online travel agents, retail agents, cruise bookers and tour operators seeking technology to help them keep pace with customer demand for leisure travel, particularly cruise, with Asian passenger volumes growing at double-digit rates every year. “Travel businesses in the region are very keen to know how Traveltek’s advanced technology can help them maximise distribution channels and sales,” explained Javine Tan, business development manager, South-East Asia, Traveltek.
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ccording to Travelzoo’s Fall Travel Trends Survey, modern travellers are finding themselves torn between their need to share their vacation adventures on social media and a wish to digitally disconnect. Despite the desire to put up a positive and exciting front on social media, the study showed that there is a growing interest in trips that allow travellers to disconnect even more. Mike Stitt, president, North America, Travelzoo revealed, "With newsfeeds full of envy-inducing photos, it is no wonder that travellers feel torn between their desire to post their instagrammable vacation experiences while also stepping away from it all. It is important to get real memories and experiences on your next vacation and not just post about them—actually tasting the truffles before tweeting about them!”
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WEEKLY NEWS DESTINATIONS
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Abu Dhabi Named Fastest Growing City
Abu Dhabi Louvre
Abu Dhabi has been named the fastest growing destination city in the Middle East and Africa, according to the 2017 MasterCard Global Destination Cities Index.
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he UAE capital has been ranked fourth globally as a leading destination city with a projected increase of 4.5 percent in visitor figures, as well as the fourth fastest growing destination city out of 132 countries worldwide. Commenting on the achievement, H.E. Saif Saeed Ghobash, director general, Tourism & Culture Authority Abu Dhabi, highlighted, “[…] With the recently announced launch of the much-anticipated Louvre Abu Dhabi and cultural exhibitions such as Hajj: Memories of a Journey, the capital’s reputation as a destination of distinction continues to grow, building on the unique experiences and cultural heritage offered.”
Oman Prioritises Cultural Heritage
Nizwa Fort
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n October 02, Oman’s Ministry of Heritage and Culture and Oman Tourism Development Company (Omran) signed an agreement according to which Omran will manage Nizwa Fort, one of the country’s most visited historical sites in order to enhance sustainable cultural tourism that respects and promotes Oman’s authentic heritage. Under the new agreement, visitors will be able to enjoy a world-class heritage destination that celebrates the history of Oman and local culture combined with enhanced facilities and services. Peter Walichnowski, CEO, Omran, revealed, “Today’s announcement paves the way for the successful investments and the utilisation of Oman’s historical assets to help increase cultural tourism in the country. At Omran, our aim is to preserve nature, culture, and communities while delivering economic benefits to the country.”
Positioning Sharjah for Chinese Travellers
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he Sharjah Commerce and Tourism Development Authority (SCTDA) recently embarked on a promotional tour in China, as part of the government’s intensive efforts to attract more global tourists and new international business opportunities. The tour, which ran from September 11 – 15, featured a series of workshops as well as key meetings with representatives from Chinese travel and tourism agencies, to increase the emirate’s positioning as a destination of choice for Chinese and other Asian tourists. H.E. Khalid Jasim Al Midfa, chairman, SCTDA, said, “The promotional tour in China is part of our agenda to launch initiatives targeting key global markets and participate in international exhibitions to effectively place Sharjah on the global tourism map.”
14 OCTOBER 2017
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Carnival Corporation Welcomes OceanView
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arnival Corporation has launched OceanView, the world's first digital streaming channel from a travel provider with completely free access on land and at sea. Original shows from Carnival Corporation's OceanView channel are now available on major digital streaming platforms Amazon Fire TV, Apple TV and Roku. Additionally, OceanView will also debut on more than half of its 103 cruise ships and content will also be available in late October on the company's website. The programme is part of the company's larger strategy to increase awareness and demand for cruise vacations through the creation and broad distribution of compelling and authentic experiential content.
14 OCTOBER 2017
WEEKLY NEWS TECHNOLOGY
Inflight Internet to Generate Revenue for Airlines According to a recent study conducted by London School of Economics and Political Science and Immarsat Aviation, inflight broadband has the potential to create a USD130 billion global market within the next 20 years, resulting in USD30 billion of additional revenue for airlines by 2035.
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eanwhile, the study has identified that the greatest opportunity for broadband-enabled ancillary services is in Asia Pacific. Driven by passenger growth and availability of services, airlines in the region will benefit from USD10.3 billion of ancillary revenues by 2035, followed by Europe and the US. Frederik van Essen, senior vice president, strategy and business development, Inmarsat Aviation, revealed, “As airlines start to act more like retailers, they will realise the benefits of closing the inflight connectivity gap […].”
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WEEKLY NEWS AIRPORTS
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Cairo’s Hub Welcomed 1.4 Million Passengers
Cairo International Airport
According to CAPA - Centre for Aviation, Cairo International Airport welcomed 1.4 million passengers in August, registering 5.9 percent increase compared to the corresponding month in 2016.
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eanwhile, aircraft movements registered a year-on-year growth of 0.9 percent with 14,297 commercial flights taking place in August. Located towards the north-eastern part of the city and about 15km from the heart of Cairo’s business area, the gateway has been poised to become the chief hub of major destinations from Africa, Europe and the Middle East.
Positive Performance for Moroccan Airports
SITA and HIA Collaborate
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ITA and Hamad International Airport (HIA) have signed a memorandum of understanding (MoU) which provides a framework for the two partners to trial and enhance innovative passenger processing solutions at HIA. The focus of the MoU is to advance HIA’s initiative to implement seamless identity management across all key passenger service points using biometrics. Additionally, SITA will be supplying and commissioning 62 of its next-generation common-use check-in kiosks, with bag tag printing capability. This will enhance passenger experience for self-service check-in and enable progressive deployment of self-service bag-drop facilities. In line with HIA’s strategy, all systems that are being acquired or upgraded for passenger processing, such as for checkin, bag drop, and aircraft boarding, are specified for integration with biometric sensors.
Hamad International Airport
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ir traffic at Moroccan airports recorded an increase of 11 percent in August compared to the corresponding month in 2016. The hubs welcomed over two million passengers in the month under study where passengers at Mohammed V International Airport surpassed one million passengers with a 7.35 percent increase compared to the same period of 2016. Domestic traffic at the airports increased by 12.04 percent and international traffic increased by 11.75 percent in August. Similarly, the Middle and Far East market, the US and South America saw a significant increase of 25.99 percent, 18.38 percent and 82.20 percent respectively.
14 OCTOBER 2017
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WEEKLY NEWS
Impressive Maritime in the UAE
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E. Abdullah bin Mohammed Balheif Al Nuaimi, minister of infrastructure development, UAE, pinpointed that the growth of the maritime tourism sector in recent years reflects the UAE’s position as one of the most developed countries in the world based on the seaports index. He noted that this steady expansion will support the UAE's nomination
as a Category B member of the International Maritime Organization. This is in line with the UAE's desire to broaden its contributions to the development of the global maritime sector through the establishment and enforcement of maritime regulations and laws. The increasing number of cruise lines docking at UAE ports supports the maritime sector’s function as a significant global maritime player.
UAE Revealed 83 New Project Openings in 2018
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he latest Middle East and Africa Hotel Construction report by TOPHOTELPROJECTS, commissioned by The Hotel Show Dubai 2017, revealed that 83 new hotels are set to open in 2018. The region currently has more than 200 hotel projects in the pipeline, with Dubai having 164, Abu Dhabi 25 and Ras al Khaimah 12 projects respecuvely. Some of the anticipated openings are Dubai’s Rosemont Hotel and Residences and Curio Collection by Hilton. Ray Tinston, portofolio director, Middle East, Asia and Africa, dmg events said, “Some of the business deals orchestrated at our shows this week has been unprecedented, and just goes to illustrate once more how continually forward-thinking and how constantly growing the hospitality market is in this part of the world.”
Rosemont Hotel and Residences
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WEEKLY NEWS
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Al Seef Opens to Public
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Eco-tourism Becomes Popular
Al Seef rendering
eraas has welcomed the completion of the first phase of Al Seef, along Dubai Creek. The 1.8 km long destination aims to tell Dubai’s story through architecture and unique experiences, enabling visitors to rediscover the heart of the city along its creek. Offering close to 500 shopping and dining concepts, Al Seef was designed to bring to life the traditional Emirati culture that underpins Dubai’s iconic heritage. The second phase of the destination, scheduled for delivery at the end of the first quarter of 2018, will comprise of an authentic souq, similar to those that were common in Dubai in the 1950s.
Saudi Arabia Announced Achievements
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n the occasion of Saudi National Day, celebrated on September 23, Saudi Commission of Tourism & National Heritage announced some of its most significant achievements. Amongst them, is the successful implementation of the National Transformation Programme 2020, which through a number of projects and initiatives aims to promote and develop tourism and national heritage sectors while also supporting the national economy by creating huge job opportunities for Saudi citizens. Meanwhile, the authority carried out a number of educational, informational and awareness programmes including the conclusion of the major scheme of the project for the development of Souk Okaz City and is also about to conclude the establishment of 11 new regional museums across the country.
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ccording to GlobalData’s latest report Top Trends in Sustainable Tourism increased awareness of social, economic and environmental sustainability has given rise to a new type of tourist, characterised by environmental and cultural sensitivity. Meanwhile GlobalData’s 2016 consumer survey indicated that 35 percent of travellers globally are likely to book eco-tourism holidays with Malaysia, China and Turkey presenting the biggest interest. Commenting on the results, Konstantina Boutsioukou, associate travel and tourism analyst, GlobalData, explained, “Our findings suggest that changing consumer perceptions across all income segments create opportunities to combine different types of travel […]. Our results go in hand with general trends that show that millennials are the most eco-conscious consumers, hence driving the need for support of sustainable practices from an array of industries.” Saudi Arabia
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WEEKLY NEWS ACCOMMODATION Souq Waqif Boutique Hotels Under New Management
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ouq Waqif Boutique Hotels in Doha have been renamed to Souq Waqif Boutique Hotels by Tivoli, after operations have been taken over by Tivoli Hotels and Resorts. Offering a collection of nine unique and historical buildings, guests can enjoy a personal butler service and fine quality dining, to a fullyequipped business centre and recreational facilities. Thomas Fehlbier, area general manager, Souq Waqif Boutique Hotels by Tivoli, said, “The list of personalised, tailor-made services available at the property is unparalleled. We are looking forward to introducing a new level of service provision to Doha and to excite our customers with innovation, creative cuisine and individual recognition in a truly spectacular authentically local environment offering guests a unique experience.”
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Deira Islands to Welcome Resort in 2020
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he official formation and management agreement signing has been completed by Nakheel and Thai hotel group Centara Hotels & Resorts to open a 600-room beachfront resort and waterpark at Dubai’s Deira Islands. Being the Thai company’s first property in the UAE, the resort will boast a number of restaurant, a kids’ club, fitness centre, spa, business facilities and waterpark when it opens in 2020. Commenting on the milestone between the two companies, Ali Rashid Lootah, chairman, Nakheel, said, “Today’s crucial milestone allows us to move forward with the construction and delivery of this exciting new resort, which will undoubtedly be one of Dubai’s most sought-after destinations for travellers the world over.”
Swiss-Belhotel to Debut in Mecca
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n line with Saudi Vision 2030 to boost religious tourism in Saudi Arabia, Swiss-Belhotel International has unveiled plans to launch Swiss-Belhotel Al Aziziya Makkah. Featuring 525 rooms, the property is owned by Cardamom International Property Management and is expected to be ready for opening by the second quarter of 2018. Nawaf bin Mansour bin Saleh Al Sharif, owner, Cardamom International Property Management, stated, “The steady growth of religious tourism in Mecca is fuelling demand for high-quality hotels in the city. Swiss-Belhotel Al Aziziya Makkah is a very significant project for us and we are pleased to partner with Swiss-Belhotel International that is a globally successful company and well equipped to meet the needs of the Saudi hotel sector in accordance with the best international standards.”
14 OCTOBER 2017
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flydubai to Serve Podgorica
WEEKLY NEWS AIR Emirates Service to Tunis Becomes Daily in October
Completion of Etihad and Citi Treasury Project
Podgorica
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s of November 01, flydubai will be serving Montenegro’s capital Podgorica, with two flights a week, including a stopover in Sarajevo. Commenting on the launch, Ghaith Al Ghaith, CEO, flydubai, said, “With the launch of our flights to Podgorica, we continue to offer passengers more ways to explore and discover Montenegro. The popularity of our summer flights to Tivat has shown a continuous demand for more access to this part of the world and we are delighted to be offering flights to Montenegro on a regular basis.”
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mirates announced the increase of flights' frequency between Dubai and Tunis from six to seven a week, effective from October 30. The additional flight will be operated every Monday with Emirates Boeing 777-300ER aircraft offering eight luxurious private suites in First class, 42 lie-flat seats in business class and plenty of room to relax in economy class with 310 seats. It will also give passengers in Tunis access to Emirates’ global route network to several locations such as the Middle East, GCC, West Asia, Asia Pacific region and the US, with just one stop in Dubai. The flight will offer travellers an additional 23 tonnes of cargo capacity.
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tihad Airways and its international cash management bank partner Citi have successfully completed a project six months ahead of schedule to introduce new automated treasury tools at the airline. The 18-month project saw the airline implementing Citi’s Liquidity Management solution across its international network to achieve substantial cash optimisation and competitive market rates resulting in significant transaction cost savings.
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WEEKLY NEWS AIR
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Qatar Airways Announced USD2.16 Billion Boeing Order
Gulf Air and Turkish Airlines Team Up
Boeing 747-8 Freighters
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ulf Air and Turkish Airlines have signed a codeshare agreement that will be effective from November 07, with the aim to expand the travel opportunities for the passengers of both airlines with jointly operated double daily flights between Bahrain and Istanbul. The two carriers operate one daily flight between Bahrain and Istanbul and, under the terms of the agreement, will place their codes on both airlines’ flights, operating between the two destinations. Waleed Abdul Hameed Al Alawi, deputy CEO, Gulf Air, said, “Gulf Air passengers can now connect to a range of destinations through this codeshare by both airlines, providing them with greater choice, convenience and a seamless travel experience.”
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recent announcement of Qatar Airways revealed the order for two Boeing 747-8 Freighters and four 777-300ERs, valued at USD2.16. The order adds to the airline’s current fleet with nearly 100 Boeing wide body airplanes and its more than 100 additional Boeing aircraft on order. The announcement was made at a delivery ceremony in Washington and was attended by H.E. Akbar Al Baker, group CEO, Qatar Airways Group, who said, “Qatar Airways operates one of the youngest and fastest-growing fleets in the sky, and Boeing unceasingly proves to be a valuable partner to us in providing the quality aircraft that make us the world’s third largest international cargo carrier.”
SalamAir Introduces Flights to Dubai
Oman Air Awarded with ISO Certification
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ailed as one of Oman’s first budget airlines, SalamAir introdused daily flights to Dubai International which commented on October 08. The new route will complement SalamAir’s flight to Al Maktoum International Airport until the flights re-route as planned on October 28. Mohamed Ahmed, CEO, SalamAir revealed “The addition of flights to Dubai International is in response to our guests’ requests and the growing demand for an affordable alternative to this popular destination. Dubai International Airport is one of the most prominent hubs in the region and we are in negotiations with some of the city’s tourism and business attraction to offer our guests even more value-added services.”
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man Air’s Supply Chain Management (SCM) has been awarded the ISO 9001:2015 certification by Bureau Veritas under UKAS accreditation, with certificate number IND17.4532 U/Q. ISO 9001:2015 is the latest internationally recognised standard for quality management, ensuring that organisations have proven processes in place to meet customer requirements. Commenting on the achievement, Imad Al Lawati, vice presicent, SCM, Oman Air, said, “The effective management of our supply chain is vital to the overall effectiveness of the airline whilst it may not be visible to our customers, it has played a key role in Oman Air’s continuing success.”
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South Africa to Invest in Domestic Tourism
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ccording to Grant Thornton International, domestic tourism will play a key-role in South Africa’s economic development in the upcoming years, thus the country needs to invest in upgrading its infrastructure. Factors influencing travel choices for emerging local tourists include value for money, food and beverage options as well as activities that appeal to their interests and accessibility. Underlying the crucial role of the sector, Lee-Anne Bac, director, Grant Thornton International, highlighted, “The domestic tourism sector has provided strong support for the national industry, but it is still only focused on a limited portion of the market by offering the same traditional products to the same type of tourists that have dominated expenditure in this area for the past 50 years.”
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INTERNATIONAL: AFRICA
Protea Hotels Announced Opening in Nigeria
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he opening of Protea Hotel by Marriott, Owerri Select, in SouthEastern Nigeria was announced by Marriott International. The 90-room hotel is located in Owerri city, the capital of Imo state, commonly referred to as the Heartland of Eastern Nigeria. “The opening of Protea Hotel by Marriott, Owerri Select, illustrates our confidence in the potential of Nigeria and is in line with our commitment to grow in strategic secondary cities across the continent,” said Volker Heiden, vice president, Protea Hotels by Marriott, Marriott International. He further added, “The recent expansion of the city’s airport, will give the city better accessibility, which we are confident will further drive business travel.”
Four Points Best Brews Trail Stops in Nairobi
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s a booming Marriott International brand, Four Points by Sheraton embarked on the Nairobi leg its global trip discovering the world's Best Brews. Four Points Best Brews celebrates the brands signature initiative , where each of the brands 225 hotels around the world showcase local, craft beer, chosen based on taste, popularity, quality and proximity to the property. Nairobi is said to be the only city on the African continent to be joining this trail. Vivek Mathur, general manager, Four Points by Sheraton, Nairobi Airport, said, “Four Points have a love for locally crafter beers, which is why we partner with The Big Five Breweries to sample a taste of what Nairobi has to offer.”
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INTERNATIONAL: AMERICAS Alabama Welcomes Dual-Branded Hilton
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Quebéc to Host First Canadian Routes Americas
Québec City Jean Lesage International Airport
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he dual-branded 210-room Hilton Garden Inn Downtown Birmingham and Home2 Suites by Hilton Birmingham Downtown is now welcoming guests. The concept provides enhanced and larger communal areas to benefit all types of travellers. The hotel has two distinct lobbies and dining areas, a fitness centre, an outdoor saline pool and a 24-hour business centre, among more amenities. “As a dual-brand property, our new hotel in Birmingham will not only meet the demands of this booming tourism market, but provide diverse accommodations for visitors with varying needs,” said John Greenleaf, global head, Hilton Garden Inn.
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iming to bring together airports, airlines, tourism authorities and governments in order to discuss the future of aviation, the first edition of Canadian Routes Americas will take place in February, 2019 at Quebec City Convention Centre. Hosted by AQi, the managing organisation of Québec City Jean Lesage International Airport (YQB), the event will be held during one of the largest winter festival in the world, Quebec Winter Carnival. Steven Small, brand director, Routes Americas, emphasised, “Quebec is a fascinating, historic city with a dynamic economy and exciting aviation opportunities supported by the growth plans of YQB. It is an ideal location for the first Canadian Routes Americas and we look forward to working with the highly professional team in Quèbec.”
Ecuador Welcomed Grupo Hotusa
BlueBay Hotels Makes Waves in Mexico City
WestJet New Calgary Hangar Helps Airline Grow
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estJet’s new hangar project at Calgary International Airport helps its Calgary hub continue growing with a total cost of USD50 million. The hangar was designed by Stantec and once it is completed will occupy 11,6 m2, will be eight storeys tall and will accommodate WestJet’s new Boeing 787-9 Dreamliner aircraft. "WestJet is the largest carrier at YYC Calgary International Airport and is a major driver of growth in the city,” said Gregg Startsky, CEO, WestJet, "With the impending arrival of our Boeing 787-9 Dreamliner aircraft, WestJet is connecting Canadians to the world and bringing the world to Calgary.”
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urostars Hotel Company, Grupo Hotusa's hotel division, has recently launched Exe Galería ManGing, its first property in Ecuador and 16th in Latin America. Located in a five-storey building and featuring 94 rooms fully-equipped to meet the needs of the most demanding guests, the address completed a full renovation of its facilities in 2011. Commenting on the opening, Amancio López Seijas, president, Grupo Hotusa, highlighted, “Making our debut in the country with such a unique hotel is a great challenge, while it also reinforces the company’s commitment to Latin America, a destination that has become a key market for our international expansion plans and in which we intend to continue adding new projects.”
Exe Galería Man-Ging
lueBay Hotels is strengthening its presence in Mexico by adding six four-star establishments in the most exclusive areas of Mexico City. The new properties are Suites Aristóteles 140 by BlueBay, Suites Suites Aristoteles 225 by BlueBay, Suites Hipólito Taine by BlueBay, Suites Oklahoma by BlueBay, Suites Royal Colonial by BlueBay, and Suites Tennyson by BlueBay. “By incorporating these new six establishments, we fulfil a double goal: strengthen and diversify our presence in Mexico, one of the main markets for BlueBay Hotels. We make our offer complete in the country, which until now was based on the sun and beach tourism in our luxury resorts by adding a city and business tourism,” indicated Jamal Satli, president, BlueBay Hotels.
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INTERNATIONAL: ASIA PACIFIC
Australia to Boost MICE Sector
Vietjet to Connect Ho Chi Minh City with Phnom Penh
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iming to support Australia’s MICE sector, Tourism Australia’s dedicated business events team based in Shanghai focuses on raising awareness of the country’s business events offerings, as well as supporting Australian industry in securing incentive events from the Chinese market. The authority’s efforts had many positive outcomes including a partnership with Business Events Cairns & Great Barrier Reef to help secure the 2019 Amway China Leadership Seminar which is expected to welcome more than 8,000 delegates. Meanwhile, the authority was recently awarded the China MICE Golden Chair Award for Most Innovative International MICE Destination of the year and the M&C China Award for Best Overseas Meeting & Incentive Destination of the Year for the fifth-consecutive year.
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STR: Asia Pacific Hotel Occupancy Increased
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otels in the Asia Pacific region reported positive results in the three key performance metrics during August according to data from STR. Hotel industry in the region demonstrated positive year-on-year performance with occupancy rising 3.3 percent recording 75 percent, ADR reached USD99.98 and RevPAR rose from 5.7 percent reflecting 75.33 percent. Thailand recorded highest occupancy levels during the month under review, welcoming a record 3.13 million tourists which falls in the market's typical low tourism season while the country currently has 100 hotel projects in the pipeline, accounting for 21,615 rooms, which represents 11 percent of the country's existing hotel supply. Despite a 3.3 percent increase in demand driving occupancy levels in August, ADR declined in Singapore for the 18th consecutive month, primarily due to economic struggles.
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Connecting China and Finland
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n winter 2018, Chinese airline Lucky Air will commence flights to Finland, with Finavia having invested heavily in serving Chinese passengers and improving the customer experience at Helsinki Airport. When flying from China to Finland, the airline will first fly from Kunming to Chengdu and, after a brief stop, will continue to Helsinki. The airline will then follow the same route back. “Having the first Chinese airline in Finland supports our goal to develop Helsinki Airport as an important air traffic hub between Europe and Asia,” said Joni Sundelin, senior vice president, Finavia.
Phnom Penh
Great Barrier Reef
n a bid to meet the trading and travelling demands between the economic and tourism hubs of Vietnam and Cambodia, Vietjet has unveiled plans to introduce a new route between Ho Chi Minh City and Phnom Penh, effective from November 24. As well as being the political, cultural, and trade centre of the country, the Cambodian capital attracts a lot of tourists with the many Khmer architectural buildings, typical cultural styles and traditional handicraft shops. The new itinerary will be beneficial for both destinations, boosting tourism and economic development.
Talks Offered to Students on Cruise Careers by HKCYIA
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ong Kong Cruise & Yacht Industry Association (HKCYIA) announced that it will give free talks to tourism and hospitality studies students from October to March 2018. The talks aim to help students broaden their knowledge and understanding of the global cruise industry, while encouraging them to pursue their careers in the fast-growing cruise sector. Kara Yeung, executive director, HKCYIA, said, “The cruise markets in Europe and the US are relatively mature, while the Hong Kong market is still an emerging one. HKCYIA is dedicated to advancing the long-term development of the Hong Kong cruise industry through promoting youth employment in the cruise industry.”
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RENDEZVOUS
exceeded our budget by 27 percent and had nearly 100 percent occupancy during Eid Al-Fitr. Even with the current state of affairs, we saw a big influx of guests from Kuwait and Oman, which was a lovely show of support.
Q & A with
TRAVEL TRADE WEEKLY: What are your main sources markets?
THOMAS FEHLBIER AREA GENERAL MANAGER, QATAR, BANANA ISLAND RESORT DOHA BY ANANTARA
AS QATAR AIMS TO DIVERSIFY ITS SOURCE MARKETS, THOMAS FEHLBIER, AREA GENERAL MANAGER, QATAR, BANANA ISLAND RESORT DOHA BY ANANTARA, REVEALS HOW ITS LUXURY OFFERING ATTRACTS GUESTS FROM ALL CORNERS OF THE GLOBE.
TRAVEL TRADE WEEKLY: How was business in the first half (H1) of the year? How does this compare to H1 2016? THOMAS FEHLBIER: This year has been quite a surprising year overall. Our first quarter saw a lot of bad weather, which we worried would set the rest of the year’s tone. However, it actually turned out to be quite the opposite - this year has proved to be one of our most successful years yet. In June alone, we
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THOMAS FEHLBIER: Our guests were never limited to a few certain countries – we have visitors from all over the world. Right now though, we are focusing on showing the benefits of the stay-cation at Banana Island Resort Doha by Anantara. It really is the perfect place to get away without going abroad, so we are focusing our efforts on local families and residents. In addition though, we are also creating incentives for our guests from Kuwait and Oman. We could not be more appreciative of their support in the past few months and we are always glad to have them as our guests. TRAVEL TRADE WEEKLY: What are you doing to attract non-GCC travellers to Qatar? THOMAS FEHLBIER: Besides all the resort’s amazing facilities, recreational activities, luxury amenities and awardwinning restaurants, we are creating additional incentives to attract nonGCC travellers to Qatar. This summer we introduced the I Love Qatar summer promotion, which offers all guests a 20 percent discount on a two-night stay or 30 percent discount on a threenight stay. Guests will also be eligible for 15 percent off all the resort’s restaurants and cafés, 15 percent off treatments at the spa and a complimentary game of bowling [...]. TRAVEL TRADE WEEKLY: What makes Banana Island Resort Doha by Anantara stand out among the competition? THOMAS FEHLBIER: Our mission is to cater to discerning clientele seeking more than just a getaway but want to be pampered and immersed into a complete and holistic relaxing journey. Banana Island Resort Doha by Anantara offers guests exemplary luxury and a safe retreat from bustling Doha, yet is only a 20-minute journey by luxury ferry. At Banana Island Resort Doha by Anantara, we also sus-
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tain and propel our brand forward through the superb setting that we have created. The 141 luxury guestrooms, suites and villas are designed in splendid Arabian style with signature Anantara touches [...]. Elegantly poised above turquoise waters, the eight two-bedroom Over Water Villas and trio of prestigious three-bedroom Anantara Over Water Villas offer 360 m2 of luxurious space and a 62 m2 personal pool, ideal for families and groups of friends, revealing views of azure sea and unforgettable sunsets from a spacious private deck. It is a one of a kind experience that no other resort in Qatar delivers. TRAVEL TRADE WEEKLY: What does the future hold for Qatar’s tourism industry? THOMAS FEHLBIER: The country’s leadership new direction of offering visa upon arrivals [...] opened up new markets for the tourism industry. Our collaboration with Qatar Tourism Authority, Discover Qatar and Qatar Airways had created new opportunities in new source markets. Expanding the range of tourism facilities and activities within Qatar as well as new offerings [will attract visitors], for instance free stay in the city for travellers transiting from Hamad International Airport and free city tours to include Souq Waqif and other cultural facilities. We are working hand in hand with our travel partners to promote a more efficient tourism strategy, in line with the National Tourism Sector Strategy 2030, to support the planned economic diversification in Qatar and reduce its considerable reliance on energy resources. It will also help expand the economy, boost the contribution of the tourism sector to the GDP, grow the number of small and medium-sized enterprises, encourage entrepreneurship and a greater role for the private sector in the economy. Qatar is witnessing a huge growth in the number of visitors from all over the world, and due to all the efforts and support of the government, Qatar is moving towards becoming the hub for both leisure and business tourism. We are excited about the future and we expect this trend to gain further momentum as we go into the autumn where the weather becomes attractive for travellers to visit the culturally rich Qatar. 14 OCTOBER 2017
WHO'S MOVED
ALI OBEIDAT has been appointed as the new director of sales and marketing at Four Seasons Hotel Amman. Bringing with him more than 15 years of experience in the industry, Obeidat is very familiar with the Jordanian market and has worked in various sales positions with hotel groups including Hilton, Marriott International and InterContinental Hotel Group all across Jordan. In his new role, Obeidat will be responsible for developing and implementing dynamic and creative sales and marketing strategies that support the success of the resort.
CARLOS MALLIAROUDAKIS
ALI OBEIDAT
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Malliaroudakis has almost 30 years of experience in the hospitality sector
Savoye will oversee all aspects of Al Hamra Group's hospitality offering
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MANA MOHAMED SAEED AL MULLA
FREDERIC SAVOYE
Obeidat has worked in various sales positions
FREDERIC SAVOYE has assumed the position of president of the hospitality business of Al Hamra Group. Drawing on two decades of experience with international brands such as Accor Hotels, Kempinski Hotels and Hilton, Savoye has worked across the Middle East, Africa, Asia, Europe and the Indian Ocean. In his new role, Savoye will also be instrumental in driving revenue to support Ras Al Khaimah’s goal to become a top tourism hotspot in the Middle East.
CARLOS MALLIAROUDAKIS has been appointed as general manager of InterContinental Amman. Malliaroudakis has almost 30 years of experience in the hospitality sector across Greece, Lebanon, Jordan, Qatar, Kuwait and the UAE, while being no stranger to InterContinetal Hotel Group where he spent 15 years of his career progressing through several roles and countries. Prior to his new role, he served as general manager of Al Ain Rotana. In his new position, Malliaroudakis will work hand in hand with the hotel’s winning team while also trying to achieve new milestones for the property.
MANA MOHAMED SAEED AL MULLA has been appointed as chief group support officer of Etihad Aviation Group. Drawing on many years of experience, Al Mulla has built an extensive network of relationships with major firms and business communities across the UAE. Prior to his new role, he served as CEO at Khalifa Industrial Zone while prior to that he was vice president of Abu Dhabi Ports, and managing director of Dubai Investments PJSC. In his new role, Al Mulla will be responsible for a range of support functions, including IT services, procurement and supply, property and facilities management.
Saeed Al Mulla has built an extensive network of relationships
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TRAVEL CHANNELS
Qatar Airways Supports New Zealand Women's Open
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ontinuing to support premier sporting events around the globe, Qatar Airways has been recently announced as the official airline for the three editions of the MCKAYSON New Zealand Women's Open. As part of the sponsorship, the carrier will have extensive marketing and branding rights at the event which will be held on September 28 – October 01 at Windross Farm Golf Club in Ardmore. Commenting on the occasion, H.E. Akbar Al Baker, group CEO, Qatar Airways, highlighted, “As a major global sporting partner, we see sports as a means of bringing people together, something at the core of our own brand message – Going Places Together. […] The MCKAYSON New Zealand Women's Open is our opportunity to support the city of Auckland as the world’s golfing finest come to play.”
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Hong Kong’s Aviation Academy Nurtures Young People
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iming to help young people interested in aviation to follow their dream career, Hong Kong International Airport is offering 12-month internships to more than 80 students who have successfully completed a course at Hong Kong International Aviation Academy (HKIAA). Launched by KHIAA, in collaboration with the School of Professional and Continuing Education of the University of Hong Kong, the four-week course consists of lectures, site visits and sharing by industry experts, followed by jobs matching and placements. “[…] With the continuous development at the airport and the aviation industry, the demand for talent will continue to be huge. We believe this kind of programme will attract more young people to develop their careers at the airport,” explained, Jack So, chairman, Airport Authority Hong Kong.
A Recognising Tasks for a Successful AWST AWST committee members
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s preparations begin for the Arab Women Sports Tournament (AWST), its international committee members have debated some of the most important elements that go into making this the most exciting and competitive event of its kind in the region. Set to take place on February 02 – 12, 2018, among the main topics up for discussion will be the technical and logistics tasks that must be taken before the event, to live up to resounding successes of the previous two tournaments. H.E. Sheikha Hayat bint Abdulaziz Al Khalifa, chairperson, AWST Committee, noted that every detail needed to be recognised and cooperation was vital to supporting the success of the event.
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PHOTO ALBUM
As part of the International Translation Day , Abu Dhabi Τοurism & Culture Authority, hosted cultural activities for adults and children.
Qatar Airways offers limited edition amenity kits to first and business class passengers to mark its support for Breast Cancer Awareness Month
Take a Shot! Share with us the latest images of your activities and let your colleagues know what you have been up to.
Sharjah Ladies Club signed a partnership agreement with the UAE Chess Federation aiming to build the capabilities of women in chess
Following Saudias's start of commercial flights to Mauritius, Eng. Saleh bin Nasser Al-Jasser, director general, Saudia (from right) met with Pravind Jugnauth, prime minister, Mauritius.
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The 9th edition of Al Ain Book Fair at Al Ain Convention Centre was attended by a large number of students and educational institutes
Qatar Airways and Hamad Medical Care Hosted Blood Donation
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NEWS & EVENTS Assistive Technology to Launch at AccessAbilities Expo
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n November 07 – 09, people from across the Middle East will have the chance to explore the world’s latest and smart assistive technology products and solutions at AccessAbilities Expo, set to take place at the Dubai International Convention and Exhibition Centre. The expo will present the launch of what is said to be the world’s first smart eyeglasses that will enable people with visual impairment to function without assistance, first of its kind hearing aids, a device to cure stuttering within a few hours, in addition to many other products to cater to different types of disabilities. According to estimates, the global market for elderly and disabled assistive devices projected to cross USD26 billion by 2024, indicating the importance of growth in this sector.
Al Ain Hosts Comic Exhibition
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n September 14, Al Qattara Arts Centre announced the opening of Comic Craze Exhibition, inviting guests to enjoy a unique collective of comic strip works. Showcasing works from the UAE’s flourishing community of comic artists, such as Khalid Bin Hamad, whose sci-fi animation series Empire of N uses the Japanese animated style to reflect on the Emirati identity, the current exhibition highlights the different elements and materials which are used to create a final art piece conveying messages through comics, laughter and social conversations. Organised by Abu Dhabi Tourism & Culture Authority, the exhibition is divided into several sections including art galleries, video rooms with animated films, comic books, web comics and many more and will be running until October 19.
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EVENTS THE GLOBAL FRANCHISE MARKET (TGFM) Dubai, UAE October 29 – 30 globalfranchisemarket.com TGFM is the connection platform for franchising in the MENA region, offering the opportunity for franchisors, franchisees, suppliers and informationseeking individuals to learn more about the current industry and trends.
2ND ANNUAL CULTURAL TOURISM MIDDLE EAST Dubai, UAE October 31 – November 02 www.culturaltourismme.com The second edition of the event will gather high-level officials from tourism, cultural development and antiquities, heritage and arts, to showcase the latest developments and share ideas and strategies to protect, preserve and promote unique culture and heritage.
ACCESSABILITIES EXPO Dubai, UAE November 07 – 09 www.AccessAbilities-Expo.com The event provides an opportunity to government and private sectors to showcase future plans to support people with disabilities worldwide.
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