21 OCTOBER 2017 ISSUE 415
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21 OCTOBER 2017 ISSUE 415
04
05 AGENTS
PROMOTING THE UAE TO RUSSIA
COSTA RICA STRENGTHENS LINKS WITH DUBAI
08 ANANTARA AL JABAL LAUNCHED 360° VIRTUAL TOUR
06 Technology
13 International 16 Rendezvous
MARKET UPDATE
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TRAVEL TRADE PUBLICATIONS
Mecca Hotels Growth
MANAGING EDITOR Mary Kammitsi mary@traveltradeweekly.travel JOURNALISTS Panayiotis Karanicholas Anna Spyrou CONTRIBUTOR Dominique Christou DESIGN & LAYOUT Elena Stylianou WEB & BUSINESS DEVELOPMENT MANAGER Savvas Kammitsis DIRECTORS Andreas Constantinides Mary Kammitsi
Mecca
HEADQUARTERS T.T.W. Travel Trade Weekly LTD P.O. Box 25255, Nicosia 1308 Cyprus Tel: +357 22 021607, Fax: +357 22 103670 WEBSITE www.traveltradeweekly.travel EMAILS info@traveltradeweekly.travel sales@traveltradeweekly.travel editorial@traveltradeweekly.travel WORLDWIDE REPRESENTATIVES Representative for North, South & Central America, and the Caribbean: Neil Strickland GlobeTM Tel: +19542969515, neil@globetm.com
Hotstats’ latest report MENA Chain Hotels Market Review August 2017 has indicated a positive month for hotels across the region with properties achieving an overall 6.6 percent increase in gross operating profit per available room year-on-year.
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ecca was one of the key markets that helped to drive the positive performance for the region for the month under review, with profit levels soaring as an outcome of the annual Hajj pilgrimage. As a result of the demand for hotel accommodation significantly outstripping supply, room occupancy at hotels in Mecca increased 16.7 percent points representing 76.8 percent, with achieved average room rate increasing 75.9 percent to USD297.83. The market mix was dominated by the group leisure segment, which accounted for 69.6 percent of total demand.
Representative for Indian subcontinent: Faredoon Kuka RMA Media Tel: +912229253735, kuka@rmamedia.com
Representative for UK & Ireland and Scandinavia: David Simpson Simpson Media Tel: +447900885456, david@simpson-media.com
IATA Recorded Freight Growth
MENA EXCHANGE RATES
as of 20.10.2017
2
COUNTRY
CURRENCY USD1=
Bahrain (BHD)
Dinar
0.37
Jordan (JOD)
Dinar
0.71
Oman (OMR)
Rial
0.39
Qatar (QAR)
Rial
3.64
Saudi Arabia (SAR)
Riyal
3.75
UAE (AED)
Dirham
3.67
Algeria (DZD)
Dinar
114.20
Egypt (EGP)
Pound
17.64
Iran (IRR)
Rial
34,303.80
Iraq (IQD)
Dinar
1,164.30
Kuwait (KWD)
Dinar
0.30
Lebanon (LBP)
Pound
1,510.70
Libya (LYD)
Dinar
1.37
Morocco (MAD)
Dirham
9.42
Syria (SYP)
Pound
516.80
Tunisia (TND)
Dinar
2.46
Yemen (YER)
Rial
250.28
de Juniac
In August, freight tonne kilometres soared 12.1 percent year-on-year and available freight tonne kilometres rose 4.7 percent compared to the corresponding month in 2016, according to International Air Transport Association (IATA).
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ith the exception of Latin America, all regions reported growth in demand for the period under review, with African airlines reporting a 29.4 percent increase in freight volume in August and a 5.9 percent boost in capacity. As well as highlighting that air cargo had another stellar performance in August, Alexandre de Juniac, CEO, IATA, revealed, […] Rapid growth in cargo demand means that cargo capacity is now growing in response to real cargo demand rather than automatically as carriers responded to passenger demand […].”
21 OCTOBER 2017
WEEKLY NEWS
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Saudi Arabia’s Economy to Be Diversified Keeping in line with Saudi Arabia’s Vision 2030 that seeks to reduce the reliance on oil and diversify the country’s economy, Public Investment Fund of Saudi Arabia has recently unveiled plans to transform a 200 km area of Red Sea coastline into a luxury resort.
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Red Sea
he development will stretch across more than 50 natural islands between the cities of Umluj and Al-Wajh and feature include an airport, port, hotels and luxury residences, infrastructure, and transport services. Aiming to transform Saudi tourism industry that currently relies almost solely on Muslim pilgrims visiting Mecca and Medina, the megaproject is expected to begin during the third quarter of 2019, with the first phase of completion in the final quarter of 2022.
Airbnb Proved Popular in Dubai
Aviation Leaders Released New Report
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irbnb, the online marketplace and hospitality platform has proved to be particularly popular among investors and holidaymakers in Dubai according to Chestertons MENA’s special market report. In particular, the research revealed a 161 percent increase in active listings, generating over USD3.3million for the period 2015-2017. Rather than competing with Dubai’s hospitality sector, the Airbnb concept is complementing the hotel offering within the emirate, by providing an alternative travel experience, with average occupancy levels topping 57 percent during the peak season. “New regulations and an increase of Airbnb supply will help grow and diversify tourism, increase choice and attract new guests to the emirate [...],” highlighted Gazivoda Vucinic, head, advisory and research, Chestertons MENA.
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nternational Air Transport Association (IATA) and leading international organisations have recently released a new report, under the title Aviation Benefits. The report contains a summarised checklist of the steps which need to be taken in order to maximise air transport's socio-economic influence while also presenting helpful overviews of the related investment and partnership priorities and comprehensive regional summaries showing how aviation is improving prosperity all over the world. Alexandre de Juniac, CEO, IATA, stated, “Aviation is the business of freedom, allowing the people of the world to travel, trade, explore, and visit loved ones, […].''
SCTDA Opens New Office in Khorfakkan
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he Sharjah Commerce and Tourism Development Authority (SCTDA) has inaugurated its new East Coast office and tourism information centre in Khorfakkan. The new office will play a key role in the promotion of projects in the East Coast region, highly important initiatives that are aimed at highlighting the environmental and sustainable aspect of its tourism segment. H.E. Khalid Jasim Al Midfa, chairman, SCTDA, said, “The opening of this new tourism information office falls in line with the SCTDA’s policy to promote Sharjah and its local tourism sector, especially in the efforts to showcase the East Coast as a highly attractive tourist destination of the emirate.”
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WEEKLY NEWS
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Chef Exchange Programme to Encourage Halal Concepts
Costa Rica Strengthens Links with Dubai
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A Costa Rica
iming to strengthen economic and trade relations with the emirate, Costa Rica has recently unveiled plans to open a trade representative office in Dubai. H.E. Manuel González Sanz, foreign affairs and worship minister, Costa Rica, made the announcement during a meeting in San Jose which was attended by a delegation led by Dubai Chamber of Commerce and Industry (DCCI). The new trade office will be hosted by DCCI and will serve as a platform for promoting bilateral ties and identify opportunities in the Dubai market that Costa Rican companies can benefit from. The visit to the Latin American country is part of DCCI's hamber’s second trade mission to the region, which also covers Panama and Colombia.
ore than 80 percent respondents of a survey published by the Muslim Travel Shopping Index 2015, agreed that the availability of Halal food options is significant when choosing a holiday destination. Inspired by these results, the Chef Exchange Programme has been established to encourage gourmet Halal cuisine. The partnership between Cape Town Tourism and CrescentRating has brought two chefs from Singapore, Muhammad Kamal and Javed Ahamad, to cultivate awareness on Halal concepts. Patricia de Lille, executive mayor, City of Cape Town, commented, “We have a strong local Muslim community and it is the City of Cape Town’s hope that we can continue to strengthen ties with international Muslim communities and welcome more visitors to our city.”
Cape Town
British Holidaymakers Return to Egypt
Middle East to Take Lead at WTM London
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homas Cook unveiled plans to run flights from UK to Egypt due to an increase in demand from British customers who see the country again as an attractive and safe holiday destination. According to media statements the company aims to organise flights to Egypt as there is advice from the UK Foreign Office that travel is permitted to the country. During previous years, Egypt has witnessed a slump in visitor numbers due to a series of unfortunate events that have been followed by a closure of UK airlines to the main Egyptian resort airport. In spite of political, financial and social turmoil, Egypt’s tourism sector started to show recovery, reflecting its resilience.
Egypy
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rganisers of the World Travel Market (WTM) London, taking place on November 06 – 08, are predicting a record year for the event, boosted by a strong contingent of exhibitors from the Middle East region. According to figures from the World Tourism Organisation, UK tourists continued to flock to the UAE in 2016. Additionally, Oman saw steady growth in visitors from Europe. More than 80 conference seminars will take place throughout the three days, covering all the key sectors pertinent to the Middle East. Simon Press, senior director, WTM London, said, “There are exciting times ahead for the Middle East, not least with the UAE set to host Expo 2020, with Dubai alone forecasting 160 thousand hotel rooms in the emirate ahead of the world showcase opening.”
21 OCTOBER 2017
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GTA Joins Hotelbeds
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otelbeds Group has confirmed, following the closure of the customary regulatory and legal procedures, that GTA has officially joined the group. A strategic integration plan is now underway to integrate both GTA and Tourico Holidays into Hotelbeds Group in a phased approach. In the future, both hotel and ancillary partners, as well as travel intermediary clients of all three companies will have access to an integrated and enhanced range of services, products and technology solutions drawn from the combination of all three. Joan Vilà, executive chairman, Hotelbeds Group, said, “With both GTA and Tourico Holidays now part of our family, we can focus on realising our ambition of becoming the very best travel trade partner […]”
21 OCTOBER 2017
WEEKLY NEWS AGENTS
Promoting the UAE to ON OCTOBER 12 – 15 AT THE ATLANTIS THE PALM, THE 12TH ANNUAL CONGRESS OF NATALIE TOURS TOOK PLACE, BRINGING TOGETHER OVER 200 CEO'S AND OWNERS OF RUSSIAN TRAVEL AGENCIES, WHO HAVE SHOWN THE BEST SALES PERFORMANCE IN THE UAE DESTINATION DURING THIS YEAR.
Dubai
Russia
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he event looks at ways for further cooperation with top managers of retail companies and motivate its partners to promote the travel direction and increase sales of Natalie Tour’s services in the UAE. Natalie Tours emphasises that over the recent years, the UAE has been steadily maintaining the status of an all-year-round family travel destination, which was significantly promoted by the large-scale opening of Dubai Parks and Resort entertainment complex, and the overall rich offering of the UAE.
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WEEKLY NEWS TECHNOLOGY
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Burj Khalifa Welcomes New Immersive Technology At the Top, Burj Khalifa, by Emaar Properties, said to be one of Dubai’s most-visited attractions welcomes a series of immersive technology experiences.
At the Top, Burj Khalifa
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n addition to expanding its area by three times its original size to host hundreds of visitors at any time, the development’s reception in the lower ground floor of The Dubai Mall has undergone an aesthetic facelift. Ahmad Al Falasi, executive director, Emaar Properties, said, “The new At the Top, Burj Khalifa reflects our commitment to provide our visitors with innovative and memorable experiences at every point in their journey. We have leveraged the latest advancements in digital technology to ensure that every visit, every time, by anyone will assure them delightful surprises.”
Chute Launches Destination Concierge
Saudi Arabia to Host HR Tech Summit
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hute, the user-generated content platform for travel brands and destinations, has launched Destination Concierge, a bot platform for marketers to reach travellers at scale through mobile messenger apps. Piloting the launch is NYC & Company, the official destination marketing organisation for the five boroughs of New York City. After someone engages with the Destination Concierge bot, destination marketing teams can then follow up with those same travellers proactively with news, content updates, promotions, and more. Marketers are also able to extract powerful analytics even to better understand travellers’ needs,
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aking place on November 20 – 21 in Riyadh, HR Tech Saudi Summit will offer a unique opportunity for business leaders to discuss how digital innovation and technology can transform Human Resource (HR) practices. The two-day event will include discussion on pertinent topics such as implementing performance management. Speaking ahead of the event, Nawaf Dhubaib, head, HR transformation, Ministry of Finance, Saudi Arabia, explained, “[...] The combined effects of globalisation, increased IT capabilities and the change in global climate will challenge all existing business models. Vision 2030 is Saudi Arabia’s answer to these transformational forces.”
Sydney Airport First to Implement Baidu Maps App
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iming to create a helpful environment for passengers, Sydney Airport has introduced new indoor maps that will make it easier for passengers to navigate the terminal by clearly showing gates, check-in counters and retail outlets. Hailed as the first
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organisation to introduce indoor Baidu Maps app outside of greater China, Sydney Airport is strengthening bonds between the two countries and emphasising the growing China tourism market. “We are delighted to offer Baidu Maps to
our customers, as we continue to deliver a targeted service offering for our important Chinese passenger base,” said Kerrie Mather, CEO, Sydney Airport. “This is an exciting addition to our offering, just months after introducing Google Maps across our terminals.”
21 OCTOBER 2017
WEEKLY NEWS
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Saudi Arabia Promotes Sustainability
A Riyadh, Saudi Arabia
memorandum of understanding was signed between Saudi Commission for Tourism & National Heritage (SCTH) and the Ministry of Environment, Water and Agriculture in Riyadh. The agreement was signed by H.R.H. Sultan Bin Salman bin Abdul Aziz, president, SCTH, and Abdul Rahman Al Fadli, envi-
ronment, water and agriculture minister, Saudi Arabia. According to bin Abdul Aziz, the main objectives of this agreement are to launch a package of leading projects in the fields of agricultural, desert and environment tourism which will offer more employment opportunities in small and medium investments in the agricultural sectors for the Saudi citizens.
Dubai Chamber Achieves Transformation
Dubai Chamber of Commerce and Industry
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ubai Chamber of Commerce and Industry (DCCI) announced its achievement of 100 percent in smart transformation of core services that are provided to its members and the local business community. The announcement was made during GITEX Technology Week 2017. The services cover membership, online payments, ATA Carnets and Certificates of Origin, legal, mediation, research, licensing, credit reporting, CSR Label, and letters of recommendation, in addition to many others. H.E. Hamad Buamim, president, DCCI, said, “The Chamber was an early adopter of smart services that have been designed around the needs of businesses in Dubai.�
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WEEKLY NEWS ACCOMMODATION
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Anantara Al Jabal Launched 360° Virtual Tour
Anantara Al Jabal Al Akhdar Resort
Following the popular trend of hotels becoming more and more accessible to digital audiences, Anantara Al Jabal Al Akhdar Resort situated on Oman’s fabled Green Mountain, has recently launched 360° Virtual Tour, taking guests on a holistic journey of the resort.
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panning the stunning vistas of the Hajjar Mountains, the tour allows users to catch awe-inspiring aerial views of the address’ surroundings and visualise their holiday itinerary before they arrive at their destination. In addition, visitors can map out their next visit, whilst the virtual reality journey takes them on a tour of the resort’s array of leisure activities including village walks, rock climbing and canyon drives.
Doha to Welcome Qetaifan Islands
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atara Hospitality has launched Qetaifan Projects company, a newly established subsidiary valued at QAR11 billion (USD2.9 billion), to develop and manage Qetaifan Island North. Qetaifan Islands is a development located off Lusail City in Doha, comprising of Qetaifan Island North, and Qetaifan Island South, developed by Lusail Real Estate Development Company. Both islands are connected to the Lusail mainland through two iconic hanging bridges. The first phase is planned for completion by the first quarter of 2022 and includes an aqua park, a four-star hotel comprising 400 rooms, while phase two will include a linear park, mixed-use residential complex, retail plaza, souq and staff accommodation.
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DAMAC Anticipates Demand for its Projects
IHG Expands in Dubai
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AMAC properties, announced that its hotel apartment projects in New Dubai and Dubai South are more than 80 percent sold out. The demand for hotel apartment projects continues to rise as Expo 2020 nears, and investors look to secure units ahead of the surge in visitors. Niall McLoughlin, senior vice resident, DAMAC, said, “As construction ramps up in preparation for Expo 2020, it is no surprise that investors are looking for real estate in this district to reap the highest rental yields early before demand drives prices up.”
Coral Dubai Al Barsha Now Managed by HMH
Dubai Business Bay
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nterContinental Hotels Group (IHG) has recently signed a management agreement with Kingston Holdings International in order to develop a new Holiday Inn property in Dubai Business Bay. Expected to open in 2021, Holiday Inn & Suites Dubai Business Bay will be located in close proximity to major attractions. Featuring two restaurants and a ballroom as well as one floor of dedicated meeting rooms, the 350-key property will form part of a mixed-use development that includes 400 residences and a small boutique shopping arcade.
oral Dubai Al Barsha Hotel is now under the management of Hospitality Management Holding (HMH), with the company aiming to expand its presence in the UAE. With 337 rooms and suites, and an array of facilities, ranging from a whole floor dedicated to health and fitness, to three dining outlets, the hotel has an ideal location right next to the Mall of the Emirates. Aboudi Asali, CEO, HMH, said, “With our commitment to excellence and passion for service, we are dedicated to drive greater success to all our existing and upcoming properties. Our goal is to position the Coral Dubai Al Barsha Hotel as a popular choice for travellers offering the highest standards.”
21 OCTOBER 2017
WEEKLY NEWS ACCOMMODATION Four Seasons Riyadh Hosted Luxurious Wedding Expo
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n partnership with BelleGate, one of the leading wedding organisers, Four Seasons Hotel Riyadh hosted Ketha Zawajatona, an integrated and innovative wedding exhibition showcasing local talents as well as some of the top international brands in the industry. Taking place from September 25 – 27, the fair aimed to present the best options serving every single need of the bride-to-be for organising her ever memorable day, while reflecting the rich culture and traditions of Saudi weddings and their various elements. Featuring exhibitors from haute couture, fashion, jewellery, photography, videography, beauty, fitness, hair accessories, cosmetics, perfumery, and many more areas of interest the fair included both a family section and a segregated ladies only area.
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Hilton Launches Africa Growth Initiative
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commitment of USD50 million was launched by Hilton Hotels & Resorts towards Hilton Africa Growth Initiative to over the next five years aiming to support the continued expansion of its Sub-Saharan African portfolio. The funds are intended to support the conversion of around 100 hotels in multiple African markets into Hilton branded properties, such as Hilton Hotels & Resorts brand, the upscale DoubleTree by Hilton and the recently launched Curio Collection by Hilton. Patrick Fitzgibbon, senior vice president, Europe, Middle East and Africa, Hilton Hotels & Resorts, said, “Hilton remains committed to growth in Africa having been present on the continent for more than 50 years.”
Jannah Hotels Partners with KAYinvest
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annah Hotels & Resorts announced the signing of an agreement with Ras Al Khaimah-based investment company, KAYinvest to manage its rebranded property and launched as Jannah Place Villas Ras Al Khaimah, marking the brand’s first property in the emirate. Each villa is outfitted with fully equipped kitchens, wood finished interiors, spa inspired bathrooms, balconies serving spell-bounding views, provisions for a barbeque range, and a private swimming pool. The renovated development will debut at the end of October, replete with 24 fully furnished villas designed to redefine the concept of modern living. Nehme Imad Darwiche, CEO, Jannah Hotels & Resorts, said, “We are delighted to sign this agreement with KAYinvest.”
21 OCTOBER 2017
WEEKLY NEWS AIR
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Emirates to Further Serve Sweden
Airborne International Selected New GSSA for Oman Air
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mirates is to add three flights per week to its Stockholm service, as of December 08. The introduction of the additional flights on Fridays, Saturdays and Sundays is in response to the increased demand. The three new weekly flights will enhance Sweden’s global long-haul connectivity, offering passengers travelling from Stockholm the chance to reach over 70 Emirates destinations in Asia, Australasia, Africa and the Middle East.
Stockholm
21 OCTOBER 2017
Etihad Airways Improves Abu Dhabi-Medina Route
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ntering the UK market, Oman Air Cargo has appointed Airborne International as the new general sales and service agent (GSSA), which started operations as of September 08. Currently operating two daily direct flights to London and Manchester, Oman Air has targeted the exceedingly competitive UK aviation market. Commenting on the partnership and Oman Air’s promising future in Europe, Mohammed Al Musafir, senior vice president, commercial cargo, Oman Air, said, “[..] Oman Air has worked successfully with Airborne International for a number of years. They have become a key driver to our success [..].”
e-timing of Etihad Airways daily Abu Dhabi-Medina flights to a daytime operation has been announced. Three additional weekly services during the peak winter period will also be introduced. The current overnight departure from Abu Dhabi will be replaced by a mid-morning flight for travellers flying between the UAE’s capital city and Medina, from February 1, 2018. Between December 01 and January 31, 2018, the airline will increase frequency from seven to 10 flights to cater for demand during the peak Umrah travel period.
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WEEKLY NEWS AIR Trivandrum Joins SAUDIA Network
New Dubai Sales Office and City Check-in Services by Air Arabia
rivandrum has joined Saudi Arabia Airline’s (SAUDIA) network, becoming the airlines’ eighth destination in
India. The route is served three times a week from Riyadh and twice a week from Jeddah, offering easy access between the regions for both religious and business travellers. The new route will be served with an Airbus A330 in a two-class configuration, with a total of 298 seats including 36 in business class and 262 in economy class. Commenting on the new destination, H.E. Saleh bin Nasser Al Jasser, director general, SAUDIA, said, “The airline continues to expand its network to include routes which provide economic growth opportunities benefitting both nations.”
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o assist customers more efficiently, Air Arabia has opened a new sales office, located at Emaar Towers in Deira. The office services include helping customers with booking flights and accessing the latest deals across Air Arabia’s global network. Passengers can also use the facility to drop-off bags and collect their boarding pass 24 hours before departure or use the on-site shuttle bus service to Sharjah International Airport.
Qatar to Serve St. Petersburg
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Air Arabia
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Gulf Air and Turkish Airlines Sign Agreement
s of December 19, Qatar Airways will be serving the capital of Russia from Doha, with daily flights, set to cater to both leisure and business travellers. Commenting on the new route, H.E. Akbar Al Baker, group CEO, Qatar Airways, said, “St. Petersburg is a very welcome addition to the Qatar Airways route map, and clearly shows the importance of the Russian market to us. This new route demonstrates our determination to continue expanding with scores of exciting new destinations to attract passengers from all over the world, and welcome them on board to enjoy the unrivalled five-star customer experience from Qatar Airways.”
Royal Air Maroc Launches Marrakech-Ouarzazate Service
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oyal Air Maroc and the Moroccan Tourism Office have announced a new weekly service linking Marrakech to Ouarzazate, starting on November 11. The carrier will deploy an ATR72 aircraft with a capacity of 70 seats, 12 passengers in first class and 58 in economy class, aiming to boost tourism in both countries. The route will be operated three times a week, scheduled for Tuesday, Thursday and Saturday and will strengthen the company’s domestic network, which now has 23 routes linking between different cities of the country, in order to contribute to the development of Morocco.
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codeshare agreement was signed between Gulf Air and Turkish Airlines which will be effective from November 01. The agreement will increase travel opportunities for the passengers of both airlines with jointly operated double daily flights between Bahrain and Istanbul. “Entering into a codeshare agreement with Turkish Airlines is a positive strategic step forward for Gulf Air, through which we offer our guests a larger combined frequency of flights while strengthening and enhancing our commercial ties. Gulf Air passengers can now connect to a range of destinations through this codeshare by both airlines, providing them with greater choice, convenience and a seamless travel experience.” said Waleed Abdul Hameed Al Alawi, deputy CEO, Gulf Air.
21 OCTOBER 2017
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Africa’s Economic Growth Priorities Identified by IATA
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he International Air Transport Association (IATA) forecasts that Africa, by 2035 will be affected by 350 million airline passengers and acknowledged priorities which must be taken into consideration if aviation is to result in economic growth and social benefits for the countries of the continent. Safety, blocked funds, connectivity, and smarter regulations are the top agenda priorities identified for Africa. African aviation currently supports 6.8 million jobs and contributes USD72.5 billion in GDP. Over the next 20 years passenger demand is set to expand by an average of 5.7 percent annually. This opens up incredible economic opportunities for the continent's 54 nations.
21 OCTOBER 2017
INTERNATIONAL: AFRICA
New Kenyan Airline Silver Stone Air Announced
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iani, the south coast of Kenya tourist destination is being served by a new low-cost airline, Silver Stone Air, from October 10. The airline operates from Wilson Airport in Nairobi and flies twice to Kisumu on Lake Victoria and daily to Ukunda. The carrier deploys a 37-seat Dash 8-100 series aircraft and has at its disposal a 50-seat aircraft. All flights will depart from the Airlink Building at Wilson Airport, adjacent to the Aero Club.
Vast African Expansion for Hyatt
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yatt Hotels & Resorts are to double the number of hotels in Africa, with six new properties expected to open by 2020. The developments are expected to see the brand enter four new countries on the African continent and to create approximately 2,100 new jobs once open. Of the expected six new hotels, four are market entries, namely; Hyatt Regency Algiers Airport to open in late 2018; Hyatt Regency Douala, Cameroon in late 2020; Hyatt Regency Addis Ababa, and Hyatt Centric Dakar, Senegal both expected in 2018. In its established markets, the brand is expanding its footprint with Park Hyatt Marrakech, Morocco and Hyatt Regency Arusha, Tanzania, both to open in early 2019 .
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INTERNATIONAL: AMERICAS Carnival Cruise Partners with Signature
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Arizona Office of Tourism Hosts German FAM Trip
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rizona Office of Tourism, in partnership with Brand USA and Lufthansa Airlines, hosted 12 top travel trade achievers from Germany, Austria, and Switzerland on a familiarisation tour on September 28 – October 03. The travel agents were treated to a Canyons, Cactus and Cowboys itinerary, which showcased Arizona resorts, Northern Arizona attractions and Scottsdale experiences including camping overnight in the Grand Canyon, a Lake Powell Boat tour, Horseshoe Bend, Superstition Meadery, Watson Lake, Historic Whiskey Row and Waputki National Monument touring 10 different states. Accommodations were provided by the Wigwam Resort, the Residence Inn in Prescott, Lake Powell Resorts and Hotel Valley Ho.
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Connecticut Convention Honours Residents
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onnecticut hospitality industry professionals from across the state gathered to network and honour eight state residents for their work in helping to secure and promote meetings and events that have a profound impact on the state’s economy. The Connecticut Convention & Sports Bureau (CTCSB), presented its 2017 Bring It Home Awards and two major leadership honours at the organisation’s third annual event called, Hospitality Industry & Awards Night, on October 03. The event celebrates the positive impact that conventions and sports events have on Connecticut. Scott Phelps, president, CTCSB, said, “It was tremendous to network with so many hospitality industry members, [...].”
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Arizona
Carnival Horizon
arnival Cruise Line has entered a multiyear preferred supplier partnership with Signature Travel Network (STN). Effective from October 01, the agreement saw the cruise company join its North American sister brands Princess Cruises, Holland America Line, Cunard, and Seabourn as part of the World's Leading Cruise Lines preferred supplier team with STN. "Our executive leadership and sales team are fully dedicated to growing our relationship with STN and leveraging the strength of both organisations to deliver an incredible experience for travellers [...],” enthused Adolfo Perez, vice president, sales and trade marketing, Carnival Cruise Line.
Oregon Invests in Culinary Tourism
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ravel Oregon has recently announced that six of its projects have been awarded a total of USD90,000 in grant funding through the Oregon Wine Country Plates Matching Grants programme. Funded through revenue generated by the sale of the Wine Country license plates, the matching grants programme helps advance culinary tourism projects that improve local economies and communities by enhancing, expanding and promoting the coastal state’s travel and tourism industry. Todd Davidson, CEO, Travel Oregon, highlighted, “These projects will further enhance Oregon’s reputation as a world-class culinary destination. When visitors get a taste of Oregon’s bounty they want more, leading them to seek out Oregon products when they return home. [...].”
Focussing on Wine Tourism in Mendoza
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o highlight the relevance of wine and gastronomy as key components of tourism development, the 22nd World Tourism Organization (UNWTO) Global Conference on Wine Tourism was held in Mendoza, Argentina on September 29-30. Throughout the three sessions at the event, dynamic discussions complemented by experts’ presentations shed light on the challenges, latest developments and successful examples of initiatives existing in wine tourism. A special focus was dedicated to strengthening the relationship between sustainability and wine tourism, highlighting the valuable role of wine tourism in the sustainable development of tourism destinations.
21 OCTOBER 2017
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INTERNATIONAL: ASIA PACIFIC
ONYX Hospitality Group in Partners with YOO Hotels & Resorts
Hotel Indonesia Kempinski Opens Wedding Fair
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otel Indonesia Kempinski Jakarta hosted a three-day wedding exhibition at Kempinski Grand Ballroom, from October 13 – 15. Kempinski Wedding Fair 2017 showcased 40 prominent wedding vendors and eight top decorators and was produced by Bridestory, a global digital directory and marketplace that helps connect wedding professionals with brides-to-be worldwide, powered by Grand Indonesia, BCA, Lightworks and Nomina Photography. Kempinski Wedding Fair 2017 was held at the 3000 m² Kempinski Grand Ballroom, which is regularly busy catering for receptions of up to 2000 people.
Hotel Indonesia Kempinski Jakarta
NYX Hospitality Group has entered an agreement with UK-based YOO Hotels & Resorts to manage and further develop YOO Collection and Yoo2 hotels across Asia. YOO is a global design brand specialising in upscale lifestyle hotels which provide unique interpretations of local influences, location and living space founded by John Hitchcox and Philippe Starck. ONYX Hospitality Group, through innovative managerial skills will expand the presence of the two YOO brands across key city and resort destinations in the Asia Pacific region, contributing to further growth of the YOO Collection and Yoo2 brands. The first YOO Asia hotels to be developed will be in Phuket and Bali, both scheduled to open in 2019.
SureStay Hotel Opens in Bangkok
Hyatt Announces Hotel Plans in Japan
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yatt Hotels Corporation announced that a Hyatt affiliate has entered into a management agreement with ORIX Corporation for a Hyatt Centric hotel and Hyatt House Hotel in Kanazawa, Japan. The hotels are expected to open in mid-2020, and will offer a hotel services and amenities that will meet the needs of their guests, whether travelling alone, with family, for business, or for leisure. This combined experience will enable guests to enjoy the benefits of both brands in one location. Hyatt Centric Kanazawa will occupy the entire 14-storey left tower and will offer approximately 250 guestrooms, a restaurant, a rooftop bar, and a fitness centre.
21 OCTOBER 2017
Vietnam Welcomes IHG Property SureStay Plus Hotel by Best Western Sukhumvit 2
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ureStay Hotel Group made its debut in Asia with the opening of SureStay Plus Hotel by Best Western Sukhumvit 2, in the heart of Bangkok. The new premium economy hotel will provide guests with the international standards and services. The 85room property is designed in a contemporary style and will feature sleep-inducing beds and complimentary inroom Wi-Fi. A business corner is also included for travellers with a range of professional services. Olivier Berrivin, managing director, international operations, Asia, Best Western, said, “Located in a prime position in downtown Bangkok’s Sukhumvit district, this brand new hotel provides everything guests need for convenient, fuss-free stays in the heart of the city.”
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nterContinental Hotels Group (IHG) has added what is said to be the tallest hotel in Vietnam to its portfolio, namely InterContinental Hanoi Landmark72 in Hanoi. Boasting 359 rooms, the property is located in the Landmark72 complex, which comprises retail, commercial, and entertainment offerings, including a variety of meeting spaces. The 62nd floor of the hotel offers food and beverage options with panoramic views of the city. Commenting on the opening, Leanne Harwood, vice president, operations, South East Asia and Korea, IHG, said, “Opening our second InterContinental hotel in Hanoi puts us in even better position to offer top-notch luxury accommodation for travellers in the country.”
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seen more confidence in corporate spending compared to same time in 2016. The business travel to Salalah has been improved due to the upcoming projects in the vicinity.
Q & A with
TRAVEL TRADE WEEKLY: How do you approach business travellers and what makes your property an ideal choice for such guests?
MANUEL LEVONIAN GENERAL MANAGER CROWNE PLAZA RESORT SALALAH
WITH ITS ABILITY TO MAINTAIN AUTHENTIC CHARACTER WHILE INVESTING IN MODERN FACILITIES, OMAN BOASTS AN ARRAY OF INCENTIVES FOR BUSINESS TRAVELLERS. MANUEL LEVONIAN, GENERAL MANAGER, CROWNE PLAZA RESORT SALALAH OFFERS THE INSIDER’S VIEW ON THE DEVELOPMENT OF SULTANATE’S CORPORATE TRAVEL SECTOR AND THE REASONS BEHIND ITS RISING PROFILE.
MANUEL LEVONIAN: At Crowne Plaza we make business travel work by bringing humanity to business travel. We provide a premium hotel experience that helps high achieving professionals to be at the top of their game. By combining seamless services and technology with the right facilities, we enable guests to be productive, feel successful and build meaningful relationships with their clients and colleagues while travelling for business. TRAVEL TRADE WEEKLY: In your opinion, what are the main factors behind Oman’s rising popularity as a MICE travel destination? MANUEL LEVONIAN: Oman is known for its rich culture and traditions and the government's approach in keeping this aspect of Omani life intact has helped in increasing tourism numbers. Slowly, but steadily the country has arrived on the international stage. Oman rejoices in a uniquely diverse landscape of spectacular mountains, desert and beach. Most resorts combine two of the three: mountains meet sea, mountains
meet desert, and towering sand dunes meet lapping waters. Omanis are proud of their beautiful country and warmly welcome those who want to discover its attractions. These factors of true hospitality influence the MICE business to the country. TRAVEL TRADE WEEKLY: What developments in Oman’s tourism industry would you highlight and how do you foresee the sector’s growth in the years to come? MANUEL LEVONIAN: Th last few years proved record years for Oman’s tourism industry, with the number of incoming visitors topping those of previous years and wide media coverage promoting the country’s increasingly cemented status as a niche tourism destination. The preservation of the country’s natural surroundings and cultural traditions has allowed it to keep much of the Spirit of Beauty has an address and indeed tourism has been deliberately kept at the high end, with marketing aimed at visitors who are interested in engaging with local culture, nature and history. Meanwhile, various developments look set to bolster the sector moving forward, with the ongoing expansion of Muscat International Airport a prime example. A new terminal is currently under construction which will boast an expected capacity of 12 million passengers per annum, with further capacity to accommodate four times that number in the future. This will definitely improve the business travel to the destination too.
TRAVEL TRADE WEEKLY: How was business in the first half (H1) of this year in terms of corporate travel? MANUEL LEVONIAN: H1 has been definitely better compared to 2016. We have
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Crowne Plaza Resort Salalah
21 OCTOBER 2017
WHO'S MOVED
CLAIRE BENNET has been promoted as chief marketing officer of InterContinental Hotel Group (IHG). Bringing with her more than 10 years of expertise in marketing, Bennet has held a number of senior, consumer-focused marketing roles at world-renowned brands, including seven years at Dell, and at Quaker Oats Company, where she worked in consumer packaged goods. Prior to her new position, Bennet served as general manager of American Express’ consumer loyalty team, where she was responsible for card member benefits. In her new role, Bennet will provide strong leadership and make a significant contribution to IHG’s executive committee.
NAEL EL WAARY
CLAIRE BENNET
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REBECCA PLATT has assumed the role of director of marketing at St Regis Doha. Having worked in the hospitality industry for over 15 years throughout the Middle East, UK and Europe, Platt brings with her a wealth of experience and a background in the luxury hospitality market. Platt has worked for recognised hoteliers including Shangri-La Group, the Intercontinental Hotel Group, Wyndham Hotels and UKbased Bespoke Hotels Group. In her new role, she will be leading the address’ marketing team while also being responsible for developing media and partnership relations.
Platt has worked for recognised hoteliers
21 OCTOBER 2017
RENE VINCENT-ERNST
REBECCA PLATT
Bennet brings more than 10 years of expertise in marketing
NAEL EL WAARY has taken on the role of cluster general manager of Roda Hotels & Resorts’ four properties including Roda Al Murooj Downtown Dubai, Roda Amwaj Suites, RODA Boutique Villas and Roda Beach Resort Spa. Bringing with him more than 30 years of expertise in the hospitality sector, El Waary has developed an extensive wealth of knowledge in operations and management, holding a number of senior positions while working with renowned hotel brands like Hilton, Accor Hotels and InterContinental Hotels Group. In his new role, El Waary will be responsible to deliver authentic hospitality services to the four properties’ guests while also inspiring the team to achieve higher revenues and lead the resorts to further growth.
RENE VINCENT-ERNST has been recently appointed as general manager of Bahi Ajman Palace Hotel. Bringing with him more than 30 years of expertise in the hospitality industry across Europe, Africa and the Middle East, Vincent-Ernst began his career in 1988 at London’s Savoy Hotel where he served as food and beverage manager and subsequently worked his way up serving a number of key positions in various prestigious hotels. Before his new role, he served as consultant of Tourism Development and Investment Company Abu Dhabi. In his new position, Vincent-Ernst will take the international address’ reputation to the next level.
Vincent-Ernst held key roles in prestigious hotels
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TRAVEL CHANNELS
CEO of BTEA Attends Les Clef d’Or Pinning Ceremony
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Al Habtoor Welcomes Delegation From AUC
The American University in Cairo
A Four Seasons Hotel Bahrain Bay
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he Les Clef d’Or, pinning ceremony organised by the Bahrain Hotels Concierge Group (BHCG) at the Four Seasons Hotel Bahrain Bay was attended by H.E. Shaikh Khaled bi Humood Al Khalifa, CEO, Bahrain Tourism and Exhibitions Authority (BTEA). The ceremony was initiated by the founding president of BHCG and chief concierge of Four Seasons Hotels Bahrain Bay. Al Khalifa, said, “I would like to extend my warmest congratulations and wish all those awarded with the Les Clef d'Or continued success. The Les Clef d’Or pins recognises the efforts of the concierge service employees who work to enhance the service provided and meet the needs of guests day in and day out, elevating the tourism experience as a result.”
delegation from The American University in Cairo (AUC) has been welcomed by Khalaf Ahmad Al Habtoor, founding chairman, Al Habtoor Group. The delegation, led by Francis Ricciadone, president, AUC, showed a video from one of the scholarship students thanking Al Habtoor for his support. Al Habtoor, said, “I am delighted to see that the scholarship is a resounding success. It is great to see how students are benefiting from the scholarship. I look forward to seeing how they further progress. Getting a degree from such a respected university is a privilege. It will provide the students with a wonderful opportunity to secure their future.”
Arab China Venture to Open in Sharjah
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ew technology centre and headquarters in Sharjah are set to open by China Arab International Technology Transfer (CAITTC), a platform for technology transfer and scientific cooperation between China and Arab countries. The move is a result of the Chinese government’s USD1.3 trillion Belt and Road Initiative, which aims to foster trade connections, cooperation and knowledge transfer across Asia and Europe. CAITTC will play an important role in the growth of the UAE’s knowledge economy. The centre will be located next to the American University of Sharjah at the Sharjah Research, Technology and Innovation Park and is expected to benefit students as an active campus partner.
Qatar Airways Supports Breast Cancer Awareness Month
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reast cancer awareness month is supported by Qatar Airways by offering special limited edition pink amenity kits. Passengers flying long-haul in first class and business class will be presented with a luxury amenity bag created exclusively for Qatar Airways by stylish Italian luggage brand BRIC’S, in a shade of pink called, Rose Pompadour. Each one of the amenity kits will be accompanied by a specially created card, impelling customers to, Think Pink!, and support the fight against breast cancer. Salam Al Shawa, Senior vice president marketing and corporate communications, Qatar Airways, said, “Qatar Airways is a very strong supporter of Breast Cancer Awareness Month and all the incredibly hard work that goes into research and development to help beat breast cancer.”
21 OCTOBER 2017
PHOTO ALBUM
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Oryx Rotana hosted a celebratory dinner to mark the completion of renovation works of its Al Nafourah Garden and its new creative menu
Sharjah Baby Friendly Office brought journalists and child rights experts to map out media strategy for childhood issues
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Rotana Hotels & Resorts has been named Best Employer in Iraq and Lebanon during Aon Best Employers – Middle East awards 2017
Send your photos to editorial@traveltradeweekly.travel Because a picture is worth a thousand words...
Al Qattara Arts Centre hosted woskshops inspired by the Comic Craze exhibition allowing young participants to explore the materials which are used in making comis.
Αbu Dhabi Tourism & Culture Authority and Al Ain National Museum launched Travel Through Our Traditions tours focusing on the harvest of dates
21 OCTOBER 2017
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NEWS & EVENTS DMCA Showcased Maritime Sector in India
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ubai Maritime City Authority (DMCA) showcased the local maritime industry potentials, amid international recognition of Dubai’s maritime competitive advantages and status as one of the world’s leading maritime centres during the opening of the ongoing INMEX SMM India, which was concluded on October 05. DMCA’s presence is seen to further boost its efforts to promote Dubai’s major maritime accomplishments and position the UAE as one of the leading nations with the most advanced maritime industry. Amer Ali, executive director, DMCA, said, “The DMCA will continuously highlight the role of the emirate as the centre of global maritime activities to raise its competitiveness, ensure inclusiveness, and promote sustainability.”
Saudi Meeting Industry Forum to be Hosted in Riyadh
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ith the support of H.R.H. Sultan bin Salman bin Abdul Aziz, the events of the Saudi Meeting Industry Forum will be held in Riyadh, in February 18 – 20, 2018. Abdullah Sulaiman Al Jehani, supervisor, Saudi Exhibition and Convention Bureau, said, “The development aims to create a quantum leap in the industry of Saudi meetings and transform it into a global event through international participation that will have a larger space in the Forum's trade fair.” As Al Jehani noted, the Saudi Convention and Exhibition Forum, which was held the last four years successfully, will become an annual event under the theme, The Saudi Meeting Industry Forum.
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EVENTS THE GLOBAL FRANCHISE MARKET (TGFM) Dubai, UAE October 29 – 30 globalfranchisemarket.com TGFM is the connection platform for franchising in the MENA region, offering the opportunity for franchisors, franchisees, suppliers and informationseeking individuals to learn more about the current industry and trends.
2ND ANNUAL CULTURAL TOURISM MIDDLE EAST Dubai, UAE October 31 – November 02 www.culturaltourismme.com The second edition of the event will gather high-level officials from tourism, cultural development and antiquities, heritage and arts, to showcase the latest developments and share ideas and strategies to protect, preserve and promote unique culture and heritage.
ACCESSABILITIES EXPO Dubai, UAE November 07 – 09 www.AccessAbilities-Expo.com The event provides an opportunity to government and private sectors to showcase future plans to support people with disabilities worldwide.
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