Travelweek - JUNE 29 2023

ITALY'S MORE IN DEMAND THAN EVER, AND THAT BRINGS CHALLENGES

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ENJOYING THE MOMENT ON VIVA TWO

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CHANGE AT THE TOP AT TRAVELBRANDS

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BUREAU DEPARTS CANADA JETLINES

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ITALY INCREDIBLE

Tour op and travel advisors offer booking tips and insights for Italy as the much-loved destination’s popularity soars to new heights

By Kathryn Folliott

TORONTO — Travel advisors and tour operators agree: 2023 is the year of the travel bucket list.

And few destinations top those bucket lists as consistently as Italy.

But as demand for Italy surges, so too does the overwhelming influx of visitors in favourite destinations like Rome, Florence and Venice.

Over-tourism isn’t just a challenge for Italy. Many countries, especially in Europe, are grappling with big crowds and long lines at cultural must-sees in their biggest cities. The proliferation of short-term holiday rentals like Airbnb has added to the congestion, plus, of course, pent-up demand after the pandemic.

For years now the travel industry has worked to find solutions to over-tourism, from promoting year-round travel to spread the wealth from high season, to showcasing hidden gem destinations to woo travellers away from the traditional top draws.

Governments are taking action too. In Italy, that includes Venice’s entrance fee targeting day trippersfour-fifths of all tourists come to Venice just for the day, fuelled in large part by the city’s popularity with cruise passengers.

In other cases, governments have yet to act, but the calls are there, like in Rome, where the number of Airbnb-type rentals has soared so high that residents are hoping for strict measures to curb the chaos, from listing caps, to bans on new listings. Meanwhile Florence has already taken some of these steps, recently announcing a ban on short-term holiday rental

listings in the city’s historic centre.

Through it all Italy remains one of the most beautiful destinations in the world, and one of the most popular with travellers.

Travelweek checked in with Salvatore Basile, country manager, Canada for the Italian National Tourist Board (ENIT), as well as with two travel advisors and a tour operator on the front lines of selling Italy, for their take.

BRAND NEW CAMPAIGN: ‘ITALIA #OPENTOMERAVIGLIA’

Just last week, as part of an ongoing effort to drive interest for Italy’s hidden gems, ENIT collaborated with ‘The Most Beautiful Borghi of Italy’ for a presentation for Canadian travel agents and tour operators.

‘Borghi’ in English means villages and hamlets. The goal is to emphasize the importance of Borghi in the lesser-known areas of Italy as catalysts for promoting sustainable tourism. The national association promotes some 300 villages that range from medieval and renaissance, to marine and

mountain, to rural and lake areas, for an unforgettable Italian experience.

As ENIT puts it, “in a world where mass tourism often overshadows the authentic essence of a place, small villages offer a sanctuary of tranquility and cultural immersion.”

For Canadian travel advisors looking for tips for Italy-bound clients, Basile suggests the region of Molise, and the Cilento area (both 90 minutes from Rome), the Marche region (two hours south of Venice), the region of Valle d’Aosta (“unknown to Canadians”), Volterra in Tuscany, and many small villages around Turin.

“All are easy example of areas that can offer a fantastic value and unique experiences, but for some reason are not yet on the wish list of mainstream Canadians,” he says. For those lucky travellers who have found these lesser-known spots, “some have been collecting these gems for a long time and know them very well,” he adds.

Basile says the Canadian market’s performance to Italy is now at 65% of pre-pandemic levels, in terms of arrivals and overnight stays. And he points to the ETC’s latest Long-Haul

SUMMER CROWDS IN ST. MARK'S SQUARE IN VENICE

Travel Barometer, which places Italy in second place, behind France, in the Top 10 destinations in Europe for Canadians. “The forecast for tourism in Italy in 2023 is positive, it is possible that the figures reached in 2019 will be exceeded this year,” Basile tells Travelweek.

Lift is good for Italy. There are direct flights with Air Canada (Toronto and Montreal to Rome, Milan, and Venice), Air Transat (Toronto and Montreal to Rome, Venice and Lamezia) and WestJet (Calgary to Rome).

And ENIT is ready to help travel advisors sell every region of Italy, and is promoting the country with its new campaign, ‘Italia #OpenToMeraviglia’. Meraviglia means ‘wonder’ in English, and ENIT’s digital, social and OOH campaigns in Canada will “support our valued partners in selling our destination to Canadians from several socio-demographic backgrounds,” says Basile.

He also encourages agents to get more destination-specific knowledge from ENIT’s completely renewed website, Italia.it, “and to reach out to us for specific information that may help create a better experience for their repeat or new clients.”

TIPS & INISIGHTS FROM TOUR OP, TRAVEL ADVISORS

Talia May, Director of Marketing & Operations for Gateways International, says her company is consistently getting requests for Italy for summer and fall 2023, and into 2024.

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“As all bookings are fully customized, for Italy specifically, we have introduced a minimum booking period of at least 40 days prior to departure to ensure enough lead time for all partners involved,” May tells Travelweek.

She reports that over the last few months, the tour operator has had passengers travel to Italy and come back very happily: “Although busy, things have been great!”

May says it’s important that agents advise their Italy-bound clients about the crowds and lines (even with Skipthe-Line Access), and to arrive at meeting points earlier than usual, as traffic is heavier.

And for those looking to travel to less crowded areas of Italy, more and more clients are considering Puglia, she adds.

Travel advisor Sandra McLeod, who runs RedDoorTravel in LaSalle, ON, told Travelweek she hasn’t had a lot of demand for Italy, “but I have had clients comment on how crowded it seems to be.”

McLeod also noted that Venice’s cruise ship ban is having an impact. “Any cruises that were previously departing from Venice now depart from another port close by - this seems to bother/upset some people as they have to be bused to Venice. Many are looking at other destinations, like Asia, New Zealand and South America - as well as river cruises.”

Another Ontario-based travel

advisor, Lush Life Travel owner Sheila Gallant-Halloran, sends a lot of clients to Italy. She shared her tips with Travelweek.

“Costs are much higher than pre-pandemic, with normal four stars pricing at five star levels; and five star hotels really at a premium,” she says. “There is little availability. Some of my clients - solo ladies especially - have opted for organized and escorted touring on motorcoaches. Others might do an Italy-intensive cruise,” such as Azamara, or maybe Uniworld’s Venice Lagoon cruise, she says.

Gallant-Halloran adds that she’s been “steering more clients towards customized trips [in Italy] with private tour guides, which is the only way to do it this summer. Even still, some of my normal ‘go to’ DMC partners were so busy with demand outstripping their resource supply/ ability to work on the trips that they weren’t even accepting Italy enquiries for the past quarter plus - or they [stipulated] a very high minimum spend.

She sums it up: “Italy is still Italy – it’s beautiful. But if you go, pack your patience because the lines will be long. And if you haven’t already hired a private guide, and still have the opportunity to find one, do it.”

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VIVA Cruises makes it easy to ‘enjoy the moment’ onboard its eighth river cruise ship

By Annie Cicvaric

ONBOARD VIVA TWO — A relative newcomer to the river cruise scene, VIVA Cruises recently debuted its newest shining star and flagship of the fleet, the Viva Two.

Travelweek was onboard Viva Two last month, to explore the brand new river ship and experience VIVA’s unique offerings first-hand on a scenic seven-night Danube sailing.

Based in Dusseldorf, the luxury brand is a stand-alone under the parent shipping company, Scylla, which has provided river cruise ships for brands like Tauck and Riviera River Cruises for many years.

Reaching a milestone with its second new build, Viva Two increases VIVA’s fleet to eight. And with the appetite for river cruising on the rise, the line is keen and well-poised to make waves in the industry.

So, what’s the appeal?

Guests prefer to unpack once and effortlessly step off into the heart of Europe’s magical historical cities, less the crowds and worries.

Moreover, cruisers like VIVA Cruises’ fresh take on river cruising, with a luxurious yet relaxed style.

SHIP INTERIOR & STATEROOMS: WHAT TO EXPECT?

Making a wow statement is Viva Two’s innovative open-plan lounge split between two decks which connects to a spiral staircase.

The unconventional open level design create a sense of spaciousness and light.

In addition, a subtle colour palette and natural materials throughout the ship’s interior create a distinct contemporary ambiance.

The ship hosts 190 guests with 95 staterooms, including eight well-appointed luxurious suites with French balconies.

All staterooms include a walk-in shower with premium beauty products, plenty of wardrobe space, large flat-screen TV, a minibar, and a Nespresso machine.

For guests seeking the sun, loungers beckon on the top deck alongside a whirlpool and putting green.

While on the main deck, you can find a fitness room and wellness area with a steam bath and an infrared sauna.

Active-minded guests seeking to explore Viva Two’s ports of call independently can reserve a bicycle, complimentary.

DINING SCENE

As Viva Two cruises Europe’s rivers, local sourcing is integral to menu planning, reflecting regional specialties and local wines for the ships’ restaurants.

The Viva Two is the first in the fleet to debut a new and third eatery venue, Moments, with an open kitchen and where wine pairings are a highlight.

Guests can enjoy a different dining

experience in the Bistro, Riverside and Moments restaurants serving up delicious modern interpretations of classic favourites.

All dining options are part of the Viva all-Inclusive product.

BIG ON GREEN

While charting a course to sustainability is a top priority for cruise lines today, VIVA Cruises might have this area cornered.

Respecting the environment and being mindful of its footprint is central to the brand’s mission, and it begins with economic route planning and continues onboard.

In addition to biodegradable fuel, a catalytic converter, a particle filter for the exhaust system, and 76 solar panels add to the ship’s eco-friendly credentials.

All guests receive a reusable water bottle with refilling available at several water dispensers and there are no single-use plastics aboard.

Like all VIVA’s vessels, Viva Two uses shore power during in-port moorings.

Equally focused on protecting the environment, Viva Two has been awarded the gold certificate by the independent Green Award Foundation.

VIVA CRUISES’ VIVA TWO

EXPANDING MARKETS

Although VIVA Cruises is a German-based cruise company, Andrea Kruse, COO of VIVA Cruises, quickly points out that they are an international river company with guests currently sailing from key markets of Europe, Scandinavia, the UK and Israel.

“We are still young, turning five this year - and we have a pretty brilliant product. So enjoy the moment,” added Kruse.

What’s next on the horizon? VIVA intends to expand its reach into North America this year and grow its market share by 10%.

John Dennis, VP of Sales & Marketing, North America, made clear their commitment to working with the travel agent community. Travel advisors will be paramount in the line’s expansion success, he said.

“The travel agent community is significant to us, and we see them as the

primary source of passenger booking for VIVA,” said Dennis.

“The goal is to grow with the advisor and the agent network as best we can; although we’re a very small brand, we feel there is a place for us.”

For 2023 the trade can expect a multi-tier approach through trade marketing, training and roadshow events in Canada and the U.S. over the next few months.

A call centre is open and ready for bookings, with commissions starting at 15%.

ALL-INCLUSIVE MEANS ALL-INCLUSIVE

Viva Two will mainly sail the Danube, a longtime favourite for river cruisers, with five-day or seven-night cruises from Passau or Vienna. The program will also include a 16-day voyage in the summer.

Currently, the line is the only river

cruise offering to sail year-round.

Prices include an entire board, gratuities, a refreshed minibar and a selection of alcoholic/non-alcoholic drinks throughout the day, free WiFi, tips and gratuities.

And for the North American product offering, VIVA Cruises features one exciting shore excursion in each port of call -all at the initial cruise cost.

TO SUM THINGS UP

VIVA Cruises’ rapid growth illustrates that river cruising and this young, vibrant brand are on the up.

It’s a winning formula for guests, particularly foodies, who love the dining options, light, spacious ships, and relaxed vibe where one can simply ‘enjoy the moment’ on a VIVA Cruise sailing.

For more information on VIVA Cruises, visit www.vivacruises.com or call 1-833-YES-VIVA (937-8182).

AIRLINES

The Air Canada Master Executive Council (MEC) of the Air Line Pilots Association, Int’l (ALPA) has provided a notice to bargain to Air Canada management. The union says it is anticipates scheduling its first bargaining meeting with the airline in the coming weeks. WestJet pilots are also members of ALPA. Last month, WestJet and ALPA reached a tentative consensus on their second collective bargaining agreement, narrowly averting a strike. The deal included a 24% wage increase over four years. The Air Canada pilots announced their new membership in the ALPA, also last month, and invoked a clause to end its 10-year collective agreement a year early and launch negotiations over a new one.

Both Air Canada and Air Transat were honoured at the 2023 Skytrax World Airline Awards, held at the Paris Air Show. Air Canada took the prize for the World’s Most Family-Friendly Airline, and the Best Airline in Canada. Air Canada employees won for Best Airline Staff in Canada, and Air Canada Rouge was declared the Best LowCost Airline in Canada. Meanwhile Air Transat came out on top once again at the Skytrax Awards, taking home the ‘World’s Best Leisure Airline’ award for the fifth time. “Receiving this award for the fifth time illustrates their exceptional contributions, which are at the heart of our success,” said Transat’s President and CEO, Annick Guérard.

POLICIES

New legislation has been introduced by Ottawa to bolster accountability at airports and create a transportation sector that’s more efficient and transparent. Bill C-52, tabled in the House of Commons and announced by Transport Minister Omar Alghabra, would pave the way for new rules requiring airports and other airport operators to create service standards and publish data that can be compared against those benchmarks. Ottawa says these standards could track outcomes ranging from security screening wait times, to how long it takes luggage to reach the carousel.

CRUISE

VIVA Cruises will debut a third new-build ship, Viva Enjoy, set to launch in September 2024. With a similar design to VIVA Cruises’ second new-build ship, Viva Two, the Viva Enjoy will mainly sail on the Danube from September to December 2024. Itineraries are now open for

booking. The new vessel will set off on its 12-night maiden voyage on Sept. 22, 2024, from Frankfurt to Vienna. The river cruise brand launched sales to the North American travel market in 2022, backed by its cruise-pioneering parent Scylla. VIVA Cruises itineraries are commissionable to travel advisors starting at 15% and increasing based on bookings.

SUSTAINABILITY

Silversea has become the first tour operator to gain certification in environmental management in the Galapagos Islands. According to the ultra-luxury and expedition cruise line, it is the first operator to divert all waste from landfill disposal in the Galapagos. Silversea classifies and sorts all waste generated aboard Silver Origin, before transporting all but organic waste out of the Galapagos Islands to the mainland to be recycled or processed in line with regulatory procedures. The cruise line receives a traceability document that verifies the responsible movement and disposal of all waste.

DeMarinis stepping down from TravelBrands, RLV, Merit Travel; Tanious taking the helm

TORONTO — Long-time travel industry executive and entrepreneur Frank DeMarinis is stepping down from his leadership role at TravelBrands, Red Label Vacations, and Merit Travel.

Taking his place at the helm will be current Chief Operating Officer, Nathalie Tanious. The change takes effect July 21.

TravelBrands parent company Red Label Vacations Inc. was acquired by a subsidiary of Japan-based H.I.S. Co., Ltd. (H.I.S.) in 2019.

In a statement, HIS Japan on behalf of TravelBrands, Red Label Vacations, and Merit Travel, said: “As all of you know, Frank has been an important figure in the Canadian travel industry for many years, and we are grateful for his contributions, leadership and dedication to our company during his time with us."

The statement added: “Nathalie’s outstanding leadership capabilities, in-depth industry knowledge, and commitment to our shared vision make her the perfect choice to lead us into the next phase of growth and innovation. We want to assure you that this transition will be seamless, and we remain fully committed to providing you with the exceptional service and support you have come to expect from us. We look forward to the exciting opportunities that lie ahead and to further strengthening our relationship with you under Nathalie’s capable leadership."

DeMarinis stayed on as TravelBrands President and CEO after the acquisition of Red Label Vacations Inc. Joe and Enzo DeMarinis stepped away from the company that same year.

The DeMarinis brothers got into

the travel business in 1983 with Bel Air Travel. In 2001 Bel Air was bought out and brought into the fold of what would later become Thomas Cook Canada.

The DeMarinis brothers returned in 2004 with Redtag.ca. Their 2013 deal, when they acquired the North American segment of Thomas Cook Group plc for $5.3 million – after Airtours PLC (which later merged with Thomas Cook) paid a reported $79.8 million in 1995 for Sunquest alone – also included their very own Bel Air Travel / belairtravel.com, later folded into Redtag.ca. In 2016 Red Label added to its holdings with itravel2000.

Business as usual for Sunwing Vacations, with 2-year timeline for integration of Sunwing Airlines into WestJet

TORONTO — Sunwing Vacations has issued a statement in the wake of WestJet Group’s planned integration of Sunwing Airlines into its mainline operation.

“The future at Sunwing Vacations is brighter than ever,” says the tour operator. “As the top vacation provider for Canadians seeking all inclusive vacations to a range of popular

sun destinations, the tour operator is bolstering its commitment to offer customers affordable vacation packages with incredible summer savings and plans for its most robust winter offering yet.”

Following the closing of the transaction with the WestJet Group last month, it remains business as usual at Sunwing Vacations, and the tour operator confirmed it is not impacted by the upcoming airline-specific integration. Sunwing Airlines, along with Swoop, will be integrated into WestJet’s mainline operations.

Sunwing Vacations is currently finalizing its full winter schedule which includes a number of new and returning destinations, along with several new or expanded routes, which will be announced in the weeks ahead, said Andrew Dawson, President of Tour Operations.

“Sunwing Vacations was built on a commitment to make Canadians’ vacation dreams come true, and we are continuing to deliver on that purpose as part of the WestJet Group,” said Dawson. “Our operations continue as normal and there will be no impact to our valued customers’ vacations.”

Dawson added: “In partnership with our esteemed travel advisor community, we are excited to continue offering Canadians the affordable range of products and services that Sunwing Vacations is known for, including incredible savings on sun vacations for the summer and beyond. We also look forward to announcing our full winter program soon, which includes several new destinations and routes that we’re sure travel advisors

CHARLES MCKEE IS AN EXCELLENT ADDITION TO THE CANADA JETLINES TEAM

will enjoy visiting and selling to our mutual customers.”

As part of the WestJet Group, in future Sunwing Vacations will be in a position to further expand its sun leisure offerings across WestJet’s extensive network on a year-round basis. The tour operator will maintain its headquarters in the Greater Toronto Area along with its Quebec head office in the Greater Montreal Area.

“We will leverage the WestJet network in future to drive increased scale and growth to expand our Sunwing Vacations offering, alongside the WestJet Vacations brand. It’s an exciting time for the business and we look forward to continued collaboration with travel advisors to bring more choice to Canadians now and into the future,” said Dawson.

Duncan Bureau departs Canada Jetlines, McKee named CCO

TORONTO — Duncan Bureau has stepped away from his role as Chief Commercial Officer of Canada Jetlines. Bureau had been with Canada Jetlines since 2021. At that time he was returning to the Canadian airline industry after a year with Etihad Airways, where he was Senior VP Sales & Distribution. Bureau is an airline industry veteran, from his early days at Canadian Airlines and WestJet, to Malaysia Airlines, and then to Air Canada and Air Canada Rouge.

A statement from Canada Jetlines says Bureau left the company to pursue other opportunities. The

company notes that Bureau assisted Canada Jetlines with its start-up and the launch of several commercial systems and integration into distribution platforms, and thanked Bureau for his contributions and wished him well in his next endeavors.

Effective June 28 Charles McKee is now Chief Commercial Officer. McKee comes to the Canada Jetlines with chief marketing and revenue responsibilities in the travel technology, airline, hotel and national destination marketing sectors.

Says Canada Jetlines CEO and President, Eddy Doyle: “Charles brings with him more than 30 years of experience with leading travel companies, in marketing, branding, sales and revenue management. He is an excellent addition to the Canada Jetlines team and will focus on growing brand awareness, distribution channels, and sales and revenue growth for the company.”

Most recently McKee was SVP, Commercial Products, for Sabre Corporation. He has also worked for Markey Int’l, Radisson Hotel Group Americas and lastminute.com, Delta Hotels & Resorts, Malaysia Airlines and Air Canada, the Canadian Tourism Commission and Virgin Atlantic Airways.

ACV offers a taste of the Greek life as Europe bookings soar: “Booking early is key”

TORONTO — Heading into one of the busiest summers in years for Europe travel, Air Canada Vacations is keen for travel advisors to know that one of its top destinations, Greece, still has some space for fall 2023, and is also starting to book up for summer 2024.

One best-seller in particular, the 10day Best of Greece, “is doing very well for us,” said ACV’s Matthew Djorsev, ACV’s Manager, National Accounts. In the summer months ACV has no fewer than 28 tour packages in Greece, plus there are two packages available in the winter months as well.

Whether it’s Greece or any other European destination in ACV’s portfolio, “booking early is key,” said Djorsev. “Europe for ACV is doing very, very well this year.”

ACV picked the perfect spot to showcase its Greece product to trade and consumer media recently: Christina’s on the Danforth in Toronto, in the heart of Greektown.

With four flights of food, one for each destination in another of ACV’s top sellers - the 13-day Cycladic Explorer itinerary - participants got a taste of the Greek life while Djorsev

ACV'S MELISSA IANTOSCA, MATTHEW DJORSEV AND VERONICA GRIMALDI

along with ACV’s Melissa Iantosca and Veronica Grimaldi offered an overview of the 13-day Cycladic Explorer.

First up was Athens, home to so many of Greece’s treasures, from the ancient Acropolis, to the bustling Plaka with its many tavernas and restaurants. The Cycladic Explorer itinerary includes a good amount of time in Athens (days 2, 3 and 12) before heading on to Santorini (days 4 - 6). This beautiful island is quintessential Greece for so many travellers, and one of the country’s top destinations. Next up: Ios, home to vibrant nightlife and serene beaches. Days 7 and 8 are in Ios, and then it’s on to Paros for days 9, 10 and 11, “for the perfect blend of relaxation and culture,” says Iantosca.

The Cycladic Explorer, just like ACV’s other packages in Greece, offers an authentic experience personally curated by the ACV team. This is no cookie-cutter package, says Djorsev. ACV’s Europe offering is also the perfect mix of inclusions and independence. Packages come with roundtrip flights, hotel, transfers, island-to-island transport and ‘More Moments’ select activities and excursions.

ACV’s goal is to make it as easy

People

as possible for travellers - and their travel advisors - to plan and book a trip. As Iantosca puts it, pulling together a European vacation without help “is almost like a full-time job. It’s very time-consuming. Our European tours remove all the guesswork.” And there’s no scheduled touring, she adds. “These tours are fully autonomous. Travellers can explore the destinations at their own pace.”

Flight & Hotel, and Flight & Cruise packages are available in Greece as well, plus a Fly & Drive option.

ACV’s 2023 Europe program got off to a strong start in February with the launch of the tour operator’s new ‘Travel Agent Toolkit for Europe’.

All in all ACV’s Europe lineup includes 120+ tours in more than 15

Sophie Raymond returns to Velas Resorts as Director of Sales-Canada

Velas Resorts has welcomed back Sophie Raymond as Director of Sales for the Canadian market.

Raymond previously headed up sales in Canada for Velas Resorts before leaving the company to pursue other endeavours, most recently at Ultimate Jet Vacations. She also held previous roles at Air Canada Vacations and Royal Vacances during her 30-year career.

“Returning to Velas Resorts is like coming home,” said Raymond. “The company’s commitment to excellence, attention to detail and warm, inclusive Mexican culture have always resonated deeply with me. I am thrilled to be part of this remarkable team again and to continue our journey to exceed the expectations of our mutual Canadian customers.”

As Director of Sales, Raymond will be responsible for driving the growth of Velas Resorts in the Canadian market. She can be reached at sophie. raymond@velasresorts.com.

countries. ACV’s travel styles in Europe include Classic Europe, Off the Beaten Path, Island Hopping, Luxury Travel and Seaside and Winter Escapes. ACV’s connector program includes 50+ Canadian cities, and Air Canada’s network to Europe offers frequency and flexibility. Clients can also take advantage of ACV’s Carefree and Careflex programs for the ultimate in flexibility.

Inclusive Collection launches Confidant Rewards for travel advisors

NEWTON SQUARE, PA — Inclusive Collection, part of World of Hyatt, has launched a new travel advisor loyalty rewards program.

Called Confidant Rewards, the program is integrated within Confidant Collective, which launched last month. With Confidant Rewards, travel advisors can register and redeem bookings at brands including Impression by Secrets, Zoëtry Wellness & Spa Resorts, Secrets Resorts & Spas, Breathless Resorts & Spas, Dreams Resorts & Spas, and Sunscape Resorts & Spas.

With its tiered benefits, travel advisors have the chance to earn additional points the more they book. Points are earned based on hotel bookings, and can be redeemed on VIP travel advisor benefits, personal charitable contributions and new redemption items such as gift cards and merchandise that has been carefully curated.

To keep travel advisors connected at all times, an updated, more agile dashboard has been created and is now available via the mobile application, while the ability to earn additional points the more they book is now available via Confidant Rewards.

TRAVELLERS CAN EXPLORE THE DESTINATIONS AT THEIR OWN PACE

“We are proud to expand the Confidant Collective program to now include Confidant Rewards,” said Delia McCrimon, Associate Vice President of Sales and Distribution, Inclusive Collection, Hyatt. “With loyal travel advisors being the heart of the industry, we are proud of the enhanced and evolved rewards system meant to bring best-in-class benefits to support and celebrate their growth and loyalty to the Inclusive Collection portfolio.”

Confidant Collective serves as a resource to allow travel advisors to become experts on the Inclusive Collection brand portfolio. The new website and learning program features up-todate information on the portfolio, extensive content including new video capabilities and opportunities to feature sales, promotions, incentives and offers. Also available through the program is Confidant Learning, a new interactive online educational platform that encompasses the 10 all-inclusive brands in the Inclusive Collection located throughout Mexico, the Caribbean, Central America, South America and Europe. Additional supplemental courses and annual recertification to allow travel advisors to maintain their Confidant Colelctive advisor status are also available.

For more information go to https:// confidant.amrcollection.com/en/.

AQV won’t return to the Great Lakes next season; Ocean Navigator, Ocean Voyager vessels up for sale

FORT LAUDERDALE — American

Queen Voyages has announced a series of deployment changes and updates set to take effect in early 2024, and extend into 2025.

As part of its new focus, AQV will

not return to the Great Lakes next season and as a result has announced its intent to sell its Ocean Navigator and Ocean Voyager vessels.

All current published voyages on Ocean Navigator and Ocean Voyager will continue to operate as planned through November 2023.

AQV, part of Hornblower Group, says the moves are part of a strategic decision to refocus its business on its river cruises. AQV acquired Victory Cruise Lines in early 2019, and announced the renaming of the M/V Victory I and M/V Victory II to Ocean Voyager and Ocean Navigator in 2021.

New routes are now open for early bookings with early savings available on key dates.

“Our primary commitment is to deliver a best-in-class cruise vacation with a focus on immersive culinary and destination experiences,” said Cindy D’Aoust, President of American Queen Voyages. “Our customers consistently tell us our U.S. River itineraries are exceptional and demonstrate this by returning again and again. All of our focus is being put into updating and enhancing our popular river product with strategic partnerships and an elevated culinary program, which we know have been very well received.”

Revised 2024 itineraries include …

• Lower Mississippi: AQV will begin the season with its popular Lower Mississippi voyages through the cities and historic port towns of the

South on the 417-guest American Queen, the largest steamboat ever built. Based on guest requests, AQV will offer new three- and four-day cruises for time-pressed travellers.

• Upper Mississippi: Back by popular demand, AQV will be traversing the Mississippi from its headwaters in Minnesota all the way to the Gulf of Mexico. This epic, 16-day journey combines wildlife and intricate locks and dams, with Southern charms and the birthplaces of jazz and country music.

• America’s Heartland: The 245-guest, paddle wheeler American Countess cruises the Ohio, Tennessee, and Cumberland rivers. New Experiential Voyages include a bourbon-themed voyage with noted food and spirits experts, including Dickie Brennan, chef-owner of the legendary Bourbon House in New Orleans.

• Snake & Columbia Rivers: Travellers can discover the Pacific Northwest aboard the 221-guest American Empress, including new wine-themed cruises.

• Alaska & B.C.: AQV will return to Alaska for its third season. Aboard the environmentally friendly, 186-guest Ocean Victory, guests enjoy expeditions via Zodiac exploration boats and kayak excursions led by a team of naturalists and field guides in cooperation with California Polytechnic State University.

OCEAN NAVIGATOR AND OCEAN VOYAGER VOYAGES WILL OPERATE

OCEAN NAVIGATOR

USA & CANADA

In the mood for a road trip? California's got 13 not-to-be-missed fly & drive itineraries

2023 California Road Trips Guide features 13 fly and drive itineraries

classic small towns, family attractions and otherworldly landscapes.

A few highlights include:

• “Animals, Desert, and Offbeat Art,” combining kid-friendly experiences like LEGOLAND California and San Diego Zoo Safari Park with stargazing opportunities in Borrego Springs.

• “Cactus and Cocktails,” exploring both the cosmopolitan pleasures of Palm Springs and the rugged landscapes of Joshua Tree National Park and the Mojave National Preserve.

It’s now easier than ever to plan a trip to the Golden State with the launch of the 2023 California Road Trips Guide.

Featuring basketball star Dwyane Wade on the cover, the free, 60-page guide features 13 new action-packed itineraries, each one beginning and ending at one of California’s 27 commercial airports to highlight the ease of flying into any region of the state. Canadians have access to over 200 weekly flights with various airline partners into California, making it the perfect time to pack their bags and hit the road.

“California’s natural beauty, diverse topography and culturally rich communities are the perfect backdrop for an epic road trip experience,” said Caroline Beteta, President and CEO of Visit California. “This year’s guide showcases how the state’s vast network of international and regional airports provide travellers with convenient access to every corner of the California Road Trip Republic.”

While California’s world-renowned coastline provides a dramatic backdrop to any road trip, amazing adventures can be found in every region of the Golden State. Featured drives take readers to California’s cities and

• “National Park Adventures,” a 412-mile adventure beginning at Fresno Yosemite Airport and exploring Yosemite National Park, Sequoia and Kings Canyon National Parks.

• “Road to Gold,” a four-day trek that begins in Sacramento and explores Lake Tahoe before meandering back through Gold Country.

• “Innovation and Agricultural Bounty,” a San Jose-based itinerary that showcases seaside villages and bountiful farmlands on a 238-mile journey.

Each of the 13 itineraries includes a QR code linking to a longer, more detailed version available on the California Road Trip Republic hub at VisitCalifornia.com/Road-Trips. The guide closes with a roundup of celebrity-favourite road trip locations from stars such as Zoey Deutch, Margaret Cho, Anthony Anderson, Jet Tila, Cheech Marin and more.

The free 2023 California Road Trips guide is available at VisitCalifornia.com/travel-guides and at California Welcome Centers.

For more information go to www.VisitCalifornia.com.

Explore

G Adventures debuts new brand campaign: ‘Bring on the World’

TORONTO — G Adventures says its new brand campaign, ‘Bring on the World’, aims to inspire travellers to welcome ‘whatever their adventure happens to bring their way’, and at the same time highlight all the ‘unforgettable experiences, deep connections, and a world-changing ethos’ that G Adventures is known for.

The company describes ‘Bring on the World’ as ‘part rally cry, part love-letter to real travel’ and is live now, with a new anthem video.

The video is one of many tools travel advisors can use to market G Adventures’ trips to their clients. There’s also an agent tool kit with eye-catching, people-focused imagery from recent photoshoots in Morocco and Vietnam, plus other unique marketing assets, including social posts, window decals and consumer flyers.

David Green, managing director for Canada, says G Adventures will add more assets throughout the year as the campaign develops.

He says G Adventures is excited to introduce its ‘Bring on the World’ rally cry to the Canadian market

“Our new campaign is designed to inspire travellers to embrace all aspects of small-group travel, from messy food moments through to beautiful connections made with local communities and fellow travellers along the way. Travel is a privilege and we want to encourage agents and travellers to consciously celebrate all the small but memorable moments that happen during a trip,” says Green.

Meanwhile G Adventures’ director of brand and creative, Kyle Jordan, says the team wanted to showcase what makes real travel so impactful, with a strong call to action.

“We developed a manifesto for this

creative concept that captures the mindset of real travellers. It’s a rally cry for people who love to travel like we do. Those who desire real experiences, connection, and meaning. It’s about everything G Adventures has always stood for and celebrates that in a way that inspires travellers to do the same,” said Jordan.

“What people do with their days, who they spend them with, and the idea that giving rather than receiving is what makes people truly happy. These human truths are the fabric of a G Adventures trip. We wanted to recognize these themes throughout the campaign and did so via emotive writing and traveller-focused imagery.

“We’ve learned so much over the past three years and this is our opportunity to embrace the world in a thoughtful way. This campaign seeks to inspire people to do the same. It’s time to Bring on the World, ” he said.

Agents can access assets for the upcoming campaign by logging in to the new brand campaign agent tool kit, or signing up to the G Adventures Asset Library.

Nominations open for position on TICO Board of Directors

MISSISSAUGA — TICO has opened nominations for one elected retail or wholesale position on the Board of Directors.

According to TICO, serving as a TICO Director “is a rewarding position where you have the opportunity to make a meaningful contribution to Ontario’s travel consumer protection framework.”

The elected Director will serve a term of two years, commencing at the Annual Meeting on Sept. 26, 2023 and ending at the Annual Meeting in 2025.

Serving on TICO’s Board of Directors requires a substantial time commitment, including active participation in Board and committee meetings as well as dedicated preparation time. On average, a Director commits approximately 140-150 hours per year.

WE’VE LEARNED SO MUCH OVER THE PAST THREE YEARS AND THIS IS OUR OPPORTUNITY TO EMBRACE THE WORLD IN A THOUGHTFUL WAY

Nominations must be received no later than 4:30 p.m. ET on Aug. 4, 2023. Nominations must be received at the following address: Travel Industry Council of Ontario, 55 Standish Court, Suite 460, Mississauga, ON, L5R 4B2. Nomination forms can be found at TICO.ca.

Saint Lucia wants Canadians to “let her inspire you”

TORONTO — The Saint Lucia Tourism Authority is working hard to get its share of the Canadian market’s sky-high demand for travel, hosting a VIP lunch in Toronto to help keep the Caribbean island top of mind.

Saint Lucia’s Minister of Tourism, Dr. Ernest Hilaire, and CEO of the Saint Lucia Tourism Authority, Lorine Charles-St. Jules, both attended the lunch, held at Harriet’s Rooftop at 1 Hotel Toronto.

Like many destinations, the SLTA says 2019 was its best year for tourism arrivals. The good news is, the first quarter of 2023 has seen 80% of the numbers from the same period in 2019. Even better, April 2023 was up to 97% of April 2019. The SLTA believes that stronger numbers and new visitors from the Canadian market are the keys to a full recovery and then growth.

To get Canadians there, Air Canada now has three flights a week

during the summer season instead of just one. Flights operate Sundays, Wednesdays and Fridays. Air Canada’s Saint Lucia schedule increases to daily flights for the peak winter season. The SLTA’s goal is for daily nonstop flights from YYZ to Saint Lucia year-round, to really make it easy for Canadian travellers to reach the destination. WestJet offers direct, nonstop service once a week on Sundays.

To attract tourists to Saint Lucia, there’s been a shift in focus from resort-based experiences to community-based experiences: for example, the world’s only drive-in volcano and sulphur mud baths. There are plenty of activities such as hiking, diving and bird watching, or seeing the parrot fish in the reef. New attractions include a new chocolate experience and bamboo rafting through mango swamps in Roseau.

Events are also a big draw. After a hiatus, the Jazz & Arts Festival is returning, and is slated for April 30May 12, 2024. Meanwhile, Saint Lucia Carnival 2023 (July 1 - 19, 2023) will be a grand showcase of the island’s rich culture, culminating in a two-day parade of the bands on July 17 and 18. Also, don’t miss the island’s Spa & Wellness Month this September.

Saint Lucia is currently running a ‘Summer Saint Lucia Style’ promotion with rates at many hotels and experiences at a discount. Travellers can save up to 65% at more than 40 properties until Sept. 30.

Closer to home, starting June 19 for four weeks in Toronto, Saint Lucia will completely take over Union Station and the York/Bay Concourse

with digital advertising.

“Canada was the last major international market to really open again, and the other major markets like the U.S. and UK opened a lot more than Canada did, but when we look at the performance of Canada for the first quarter of this year, we saw an increase of 150% over last year. Canada is almost back to normal. We are really pleased that, since re-opening, the Canadian market has been able to rebound so quickly and so strongly. We are looking forward to the summer when we will probably be above where we were in 2019, which will be a phenomenal achievement,” said Minister Hilaire.

Lorine Charles-St. Jules said forward bookings are looking strong. “We are pleased to say that we have just spoken to some of our operators, as well as the airlines, and we are looking healthy for the summer. So, we are here this week for a sales, trade and media mission, and we hope to further accentuate our offerings to Canadians. We are very encouraged by what we have seen so far, but there’s still more space so we encourage any Canadian who wants to come down to Saint Lucia, we have plenty of space available and we will be having nonstop flights beginning in the winter from Air Canada every day.”

The duo also reminded agents about the Saint Lucia Loyalty Agent Program. SLTA is doing an independent fam program that runs from June to November, “[and] if you’ve not been to Saint Lucia before, now is the time, especially since we have the summer service, we encourage agents to come down and see and experience Saint Lucia for themselves so they can come back and sell the island to their clients,” said Charles-St. Jules.

She added: “We’re also again hosting our ‘Global Piton Awards,’ which is what we call our ‘Oscars in Travel’, where we celebrate and honour the best producing and selling travel agents around the world. We will be selecting 40 of those globally. We encourage Canadians to continue selling Saint Lucia and register their bookings in the system, and they may

SLTA CEO LORINE CHARLES-ST. JULES AND TOURISM MINISTER DR. ERNEST HILAIRE

be selected to go to Saint Lucia for a hosted visit.”

More about Saint Lucia can be found at stlucia.org.

Visit Lauderdale welcomes Canadians

TORONTO — Thanks to its 24 miles of golden beaches, cosmopolitan dining and nightlife, world-class shopping and amazing nature encounters - not to mention an average year-round temperature of 25 degrees Celsius - Fort Lauderdale has long been a go-to destination for Canadian travellers.

At an industry event the team at Visit Lauderdale made it clear that this long-time favourite is as relevant as ever for the Canadian market.

Paul Mason and Tracy Vaughan from Visit Lauderdale, along with local hotel reps, treated media and industry partners to dinner at Parcheggio in Toronto, with presentations to showcase offerings of interest to Canadian vacationers.

On the hotel scene, Marissa Hoppe with Sands Harbor Resort and Marina, highlighted the property’s luxurious accommodations, modern amenities and stunning views. The hotel’s penthouse has 1,500 square feet and two bedrooms, full kitchen, large living room, and a wraparound balcony. Trish Pederson with AC Hotel Fort Lauderdale Beach said her property offers 171 rooms: 97 king rooms and 74 double rooms. The hotel offers European-inspired breakfasts and allday craft beer or cocktails with tapas. And Nara Azevedo with Atlantic Hotel & Spa highlighted her hotel’s private balconies, full spa service, and rooftop poolside space that can host up to 80 people. There’s also a meeting room with ocean views.

Embark on an unforgettable road trip along Nevada’s stunning Great Basin Highway

Covering 563 - 941 kilometres of roadway, Nevada’s picture-perfect Great Basin Highway route makes for a great five-day journey up the state’s eastern edge. Here’s a look at the highlights…

LAS VEGAS TO VALLEY OF FIRE STATE PARK

Taking State Route 167 through the Lake Mead National Recreation Area makes for a serene desert drive featuring hills of rust-red sandstone and unparalleled views of Lake Mead, the largest manmade reservoir in the U.S. Wildlife is plentiful here, and you might see wild horses, burros or bighorn sheep.

VALLEY OF FIRE STATE PARK TO CALIENTE

It’s a two hour and 20 minute drive along Highway 93 from Valley of Fire State Park to Caliente, famous for its rose-lined streets, Spanish mission-style train depot and surrounding network of gorgeous canyons. Mountain bikers may already have Barnes Canyon on their must-do list, and with good reason: it’s home to dozens of miles of singletrack. For hikers, there’s Kershaw-Ryan State Park. Tour operator Bindlestiff Tours (bindlestifftours.com/tours/Nevadabike-hike-tour/) has a ‘Nevada Trails to Rails’ small group itinerary showcasing this region that’s perfect for advanced beginner to intermediate bike and hike enthusiasts. For rock climbers, there’s Rainbow Canyon, just outside of Caliente. And for birders, there’s Pahranagat National Wildlife Refuge. This natural oasis is a twice-yearly stop on the ‘Pacific Flyway’ migration route for waterfowl and songbirds.

CALIENTE TO PIOCHE

Staying on Highway 93, it’s just a 30-minute drive from Caliente to Pioche. The must-see for this stretch of drive is Cathedral Gorge State Park.

Found halfway between Caliente and Pioche, this state park is home to otherworldly spires, deep chasms and meandering hikes through slot canyons and scenic overlooks. With such dramatic natural scenes, every turn is a photo op, plus hiking trails and picnicking opportunities can make this a perfect day.

PIOCHE TO ELY

Pioche was once one of the roughest, toughest mining towns in the Old West. These days, Pioche is a charming trip through time, with highlights including the ‘Million Dollar Courthouse’ and infamous Boot Hill Cemetery. In just under two hours along Highway 93 and then Highway 50, travellers can make their way from Pioche to Ely, another mining town with a rich history and now with blocks of bars and restaurants. Be sure to book a ride on the Nevada Northern Railway.

ELY TO GREAT BASIN NATIONAL PARK

Another hour on Highway 50 brings travellers to Great Basin National Park. This gem is home to the oldest living things on earth - the 5,000 year old Bristlecone Pine trees - as well as some of the darkest skies in the U.S., perfect for stargazing. Get down - way down - with a tour in Lehman Caves, or soar 4,000 feet up the Wheeler Peak Scenic Drive. The serene, artsy town of Baker makes a great place to call it a night and wrap up an unforgettable Nevada road trip.

To learn more, become a NV Traiblazer: https://nvtrailblazers.travel nevada.com/login

“The recovery has been constant”:

Many travellers are most familiar with Fort Lauderdale as a cruise port, with a long list of cruise lines sailing in and out of the city, including Silversea, Celebrity, Cunard, Disney Cruise Line, Princess Cruises and many more.

Topping the list of new offerings is Brightline, the high-speed rail network that now serves many of Florida’s top destinations, including Fort Lauderdale. Also on the network are Boca Raton, West Palm Beach and Miami. Meanwhile the new station at Orlando Airport is expected to open this summer with tickets bookable for Sept. 1 onwards. There’s word of Tampa getting onboard with Brightline too.

Mason told Travelweek that Toronto and Montreal are Visit Lauderdale top two markets internationally in terms of flights. Air Canada, Canada Jetlines, Flair Airlines, Swoop and WestJet all offer flights to Fort Lauderdale from Canada.

Asked about recovery, Mason said: “The recovery has been constant since the pandemic started, reason being, South Florida never really closed, we were open for business and flights were still coming in. It has been a gradual increase making Canada our number 1 inbound international market.”

When it comes to getting around Fort Lauderdale, the Fort Lauderdale Water Taxi is a unique mode of transportation that allows visitors to see the city from a different perspective

while travelling on the waterways. The water taxi offers multiple stops along the Intracoastal Waterways and the New River, giving travellers easy access to many popular destinations and attractions in Fort Lauderdale. “Though it’s not new, water taxis are a great way for our tourists to get around and see the mansions and yachts up close on both the Intracoastal and New River,” says Mason.

The City of Fort Lauderdale has also introduced the Micro Mover, a free, convenient and sustainable mobility option to help get residents and visitors around downtown, Las Olas and the beach. Users can download the ‘Ride Circuit’ app to book their ride.

The ‘What’s New in Greater Fort Lauderdale’ section on Visit Lauderdale’s website is a great resource for agents, Mason added. “This will go into detail offerings like our Ale Trail, our Aquatic Center and International Swimming Hall of Fame complex, new restaurants, events and hotels that have just opened, as well as new attractions, exhibits and event updates.”

Visit Lauderdale works with travel agents in Canada through several programs. Says Mason: “We offer fams based on their criteria and travel agent rates are recognized on our website. We also have pre- and postcruise information, collateral materials and our popular ‘LauderDeals’ on our site. Our Lauderdale Loyalist program offers travel agents the

opportunity to be certified in order to promote and market the greater Fort Lauderdale region. There’s a mobile app for the program as well, and there’s no charge to participate.”

For more information go to www. visitlauderdale.com.

Bookings open for Uniworld’s 2024 Rivers of the World trip, with 2023 sailing underway

LOS ANGELES — Uniworld Boutique River Cruises kicked off its inaugural Rivers of the World trip in Cairo earlier this month, completing the first segment of the 46-night journey.

The itinerary is the first of its kind for Uniworld, taking guests to nine countries aboard five luxury Super Ships combining both cruise and land. The itinerary features exclusive experiences and surprises throughout, such as the opportunity to visit the new Grand Egyptian Museum before it officially opens to the public and a welcome celebration hosted by a surprise guest: Uniworld’s President & CEO, Ellen Bettridge.

“I’m thrilled to be in Egypt for the first leg of our inaugural world cruise, welcoming our fabulous guests on this trip of a lifetime with Uniworld,” said Bettridge. “Egypt is the home of the first river cruise and a natural starting point for our journey. We enjoyed two days in Cairo and a fantastic week on the S.S. Sphinx along the Nile, and it’s only just the beginning.”

The trip includes sailings on four unique Super Ships throughout eight additional countries. Guests crossed the Mediterranean Sea and flew into the Swiss Alps with two nights in the lake town of Lugano, followed by two nights in Milan prior to boarding the new S.S. La Venezia for a week-long cruise along the Venetian Lagoon.

Guests then continued to Hungary for a sailing on the S.S. Maria Theresa from Budapest to Passau through the heart of the former Holy Roman Empire. Also on the itinerary: the S.S. Joie de Vivre in France to explore the best of Northern France along the Seine; and then on to Portugal, beginning in Porto with a cruise aboard the S.S. Sao Gabriel through the Douro River Valley, followed by a three night land

People

stay in Lisbon and closing event. Back by popular demand, Uniworld’s second annual Rivers of the World cruise for 2024 is currently available for booking. The 2024 trip is even longer and even farther reaching, taking 68 guests on a 55-day itinerary spanning three continents, 10 countries and four Super Ships including new-to-Uniworld destinations Argentina and Brazil.

Uniworld’s Rivers of the World itineraries are all-inclusive including onboard dining, unlimited premium wine, beer and spirits, WiFi, excursions, scheduled airport transfers, onboard gratuities and flights between cruise segments. The trips also feature a dedicated Travelling Concierge to accompany guests for the entire journey to assist with all needs.

Riverside Luxury Cruises enters Canadian market with new hire

After launching in spring 2023, Riverside Luxury Cruises is now officially expanding into the Canadian market with the appointment of Peter Ouzounov as Director of Sales and Key Accounts, Canada.

Offering river cruises on the Danube, Rhine and Rhône aboard a fleet of all-suite ships, the European river cruise line has now set its sights on expanding its presence in Canada, with Ouzounov tasked with introducing the brand to Canadian travel advisors and consumers. He boasts more than 13 years of experience in business development, having spent the majority of his career at Globus family of brands, including Avalon Waterways where he created and implemented sales strategies in conjunction with travel agency owners, managers and front-line advisors.

Ouzounov will join Riverside’s existing North American sales team comprising: Michelle Rodriguez Suarez, Director of Sales, Eastern U.S. & Key Accounts; Kelly Browne, Director of Sales, Western U.S. & Key Accounts; Carolyn Szekeres, Director of Sales and Key Accounts Central and South U.S.; and Jennifer Halboth, CEO.

Ouzounov can be reached at (778) 994-1833.

Register now for ACTA Travel Industry Summits

TORONTO — Registration has opened for the ACTA Travel Industry Summits, scheduled to take place on various dates in September.

This year’s Summits will include the theme ‘Connect. Inspire. Grow.’, and will feature motivational speakers, entrepreneur panels and leading figures from a variety of sectors to meet with attendees and share new ideas and opportunities. There will also be a Grand Trade Show with over 75 suppliers in attendance.

Travel advisors, managers, senior leaders, consortia and host agency teams are all invited to attend.

“It will be a great day of professional development and networking,” said Wendy Paradis, ACTA president.

Summits will take place in Toronto, ON, Richmond, BC and Laval, Quebec on the following dates: Sept. 14, ACTA 2023 Eastern Canada Travel Industry Summit; Sept. 21, ACTA 2023 Western Canada Travel Industry Summit; and Sept. 27, ACTA 2023 Québec Travel Industry Summit.

ACTA Summits are complimentary for ACTA members. Non-ACTA members will be asked to provide a $50 contribution to the Advocacy Fund.

All those who register before July 31 will be entered into a prize draw for a $250 Visa gift card. One winner per Summit. For more information go to actaevents.ca.

S.S. JOIE DE VIVRE

WIN A FAM TO NEVADA!

Calling all Canadian Agents: Become a Nevada Specialist

Travel Nevada is encouraging agents to reignite their passion for travel and adventure by learning about the abundance of quirky and quaint experiences the Silver State offers, via a new Travel Nevada Specialist Program.

The program provides agents with the tools to be able to best promote, match and sell Nevada products to their clients.

Agents who complete the program will go into a draw to WIN Nevada FAM opportunities!

More info: https://travpro-nevada.netlify.app/main

The new program delivers an abundance of fresh and engaging content.

From Nevada’s ten branded road trip itineraries, offering incredible diversity for that first trip back to the USA, to uncommon overnighters and bucket list natural wonders, it’s without a doubt a one-stop-shop for Nevada travel information.

Agents now have this comprehensive library at their fingertips.

They have open-access to deep resources and targeted sales support in order to answer any client questions, and thus close the sale effectively and efficiently.

Tracie Barnthouse, Travel Nevada

Ten more E195-E2 aircraft on the way for Porter Airlines

TORONTO — Porter Aircraft Leasing Corp., a wholly-owned subsidiary of Porter Aviation Holdings Inc., has agreed to sale and leaseback financing with Avolon for 10 Embraer E195-E2 aircraft.

These aircraft will begin deliveries later in 2023 and be operated by Porter Airlines as part of a previously announced confirmed order for 50 E195-E2s and the option to purchase 50 additional aircraft. Eleven E195-E2s are flying with Porter today.

“The E2 is an incredible addition to Porter’s fleet, offering best-in-class seat cost economics and providing an ideal platform to deliver the

truly differentiated in-flight economy passenger experience that Porter is known for. This means treating everyone with care and offering complimentary amenities like WiFi, and beer and wine served in glassware throughout the cabin,” said Jeffrey Brown, Executive VP and CFO, Porter. “We are excited to partner with Avolon and value their reputation and expertise in aircraft leasing, which makes them an ideal new partner.”

Porter is currently operating the E195-E2 on routes from coast-to-coast in Canada. Porter is continuing with its expansion plans, first announced back in July 2021, that will build out its North American network with the addition of more destinations in Canada, the U.S., Mexico and Caribbean.

Earlier this week Porter announced it was expanding its wings to Winnipeg, adding the city to its growing network.

Service between Toronto Pearson and Winnipeg will begin on Sept. 7

with two daily roundtrip flights. The route will operate with 132-seat Embraer E195-E2 aircraft, and will also connect to Porter’s Eastern Canada network out of YYZ, including Ottawa, Montreal and Halifax.

“Winnipegers will soon have access to Porter’s elevated economy experience, an option that doesn’t exist in Winnipeg today,” said Kevin Jackson, executive vice president and chief commercial officer, Porter Airlines. “Porter has been recognized as having the best cabin service in North America, and we provide that award-winning service to every passenger at highly competitive fares.”

Become a Visit Tampa Bay specialist & win a Tampa Bay getaway

START THE COURSE TODAY!

Complete the brief Tampa Bay Specialist course & be entered to WIN a 2-night stay in a premium partner hotel plus a dining voucher & (2) two Riverwalk Attraction Passes.

CULTURE OUR VIBRANT EXPERIENCE NEW

For more than 300 years, New Orleans has been inspiring stories. Our Spanish, French, African and Caribbean influences create a cultural gumbo of distinctive architecture, cool jazz and celebrated cuisine that only New Orleans knows how to dish out. From award-winning attractions to immersive experiences, this timeless city offers something amazing around every cobblestone corner. Start creating your New Orleans story today!

Contact Olivia Celata, Tourism Sales Account Executive at OCelata@NewOrleans.com

The sense of warmth and camaraderie from dedicated staff. The thrill of becoming awestruck as you arrive at a fabled destination for the first time. The joy of celebrating life, with indulgent cuisine.

It’s the personal experiences that will last a lifetime.

EXQUISITELY CRAFTED CUISINE. CURATED TRAVEL EXPERIENCES. SMALL SHIP LUXURY.

The Hawai’i Destination Specialist Program eLearning program

A tiered, self-guided educational program that delivers in-depth knowledge and insights into the Hawaiian Islands. You’ll also learn how to promote Hawaiian Islands vacations to different traveller profiles to ensure your success.

SPAIN Specialist Program eLearning program

Agents completing a basic or advanced course before July 1st 2023 will be entered in a drawing for a $500 VISA card.

Designed for professionals who want to broaden their knowledge about Spain and obtain the Spain Specialist Certificate, allowing you use of the “Spain Specialist” logo for online communication and promotional materials. You will also be considered for future FAM trips and invitations to activities organized by the Tourist office of Spain.

FLANDERS Master Online Training eLearning program

Discover Belgium and its beautiful regions of Flanders and Brussels!

Learn about our great hospitality, our spectacular sights, unforgettable experiences, our amazing beers, our waffles and, of course, our delicious chocolate.