Welcome to
Germany! As you settle into your new surroundings, stop in at NATEX to see how we can help.
Serving the NATO Community since 1985
The NATEX Mission:
“To simplify and improve the lives of members of the NATO community.” You’ll love the atmosphere and the experience! NATEX offers a tremendous range of Tax Free premium brand names, and many services to help you get settled. For everyday lifestyle needs, we are here to support you.
Demos & Events
Experience a host of fun and exciting Demos and Events we think you’ll love! Check our event calendar and see what's on: natex.de/in-the-community
The NATEX Promise. We will provide unrivalled support to help you every step of the way. We will host a variety of activities and events that will enhance your social experience. We know you better than anyone and we will provide those products and services you value most at any given time within the convenience of your local community.
Retail Plus Building #296 Opening Hours
Monday – Friday 10:30-18:00 / Saturday 10:00-17:00 / Sunday 11:00-17:00 Call us on 0049 (0)2451 48451 321 or e-mail contactus@natex.de
NATEX offers a broad mix of quality brand name clothing and footwear for men, women and children.
Fashion & Footwear
Our selection emphasizes the casual nature of the Military Family with an active lifestyle.
NATEX supports your lifestyle with products for the home. Small appliances, cookware and dishware plus vacuums, linens and decor. To complete the home life experience NATEX also offers a range of quality BBQ’s and garden maintenance products.
Leisure & Entertainment
Home
NATEX understands the need for downtime, home relaxation and entertainment. Selections include toys and games for kids and adults. Gadgets, drones and models for the hobbyist while personal and home audio systems provide hours of entertainment at home or when travelling.
NATEX supports your active life through a variety of bikes, sports and fitness products. Digital activity trackers and mobile devices enhance your active lifestyle. NATEX’s assortment of smart phones keep the Military Family connected while our selection of GPS’s provide direction for new destinations.
Auto Services Building #65 Our Service Centre offers everything you need to keep your vehicles running perfectly! Services are offered on European and North American specified vehicles. Our helpful staff can assist you with all inquiries and advice. And visit our NATEX Gas Station for duty free gas.
Active Living
NATEX Garage
Monday – Thursday 08:00-17:00 Friday 08:00-15:00 Saturday & Sunday CLOSED Tel. 0049 (0)2451 6207252 E-Mail tirecenter@natex.de
NATEX Gas Station
Monday – Friday 08:00-17:00 Saturday & Sunday 12:00-17:00 Tel. 0049 (0)2451 632670 E-Mail contactus@natex.de
Convenience Plus Building #70 Opening Hours
Monday – Friday 07:30-18:00 / Saturday 10:00-17:00 / Sunday 11:00-17:00 Call us on 0049 (0)2451 6207 259 or e-mail contactus@natex.de
Simply convenient. Think of us as the place to go to help reduce your stress – we are here for you. Simple, convenient shopping for your everyday needs. We stock an incredible selection of wines and spirits. And we have product experts on hand to help you choose something to suit your palate. NATEX offers a truly international assortment of wines. Our selection must meet our high standards of quality and value.
Wines We offer one of the largest selections in all of Europe. We also carry a range of limited edition cask strength whiskies you won’t find anywhere else.
International Selection
Single Malt Whiskies
We offer an international flair in our assortment of groceries and are committed to bringing you the freshest and best foods from around the world!
Starbucks Building #70
Welcoming you to the world of premium coffee!
Experience a host of Food and Beverage Tastings we think you’ll love! You can find full details on Facebook, in our Flyers and on natex.de
Hot and cold lunch options available every day.
Lunch Specials We carry only the freshest, best quality meats which are prepared in-store daily. In addition, special cuts and special orders are available. Call our butcher at 02451 6207422 for any requests or questions.
Fresh n' Fast
Meat
Fresh options for lunch, dinner, snacks or anytime. We have many products in this line-up including delicious sandwiches, “broetchen”, veggie, salad and fruit options.
At our in-store bakery enjoy a super selection of bread, rolls, soft pretzels, croissants and more – freshly baked throughout the day.
Bakery Here you will find delicious and delightful coffee and beverages – something for everyone!
Opening Hours Monday – Friday 07:30-18:00 Saturday 10:00-17:00 / Sunday 11:00-17:00 Call us on 0049 (0)2451 6207 259 or e-mail contactus@natex.de
Shopping Eligibility Full details can be found on natex.de under "Home", then "What you need to know", and click on "Who Can Shop at NATEX?". If you need further help, please contact us via e-mail: contactus@natex.de or go to our "Talk to Us" page at natex.de. We can then advise you about your specific entitlements.
ex.de www.nat
NATEX Rewards Become a NATEX Rewards Customer and start enjoying membership provileges, exclusive offers and a lot more! the Serving
since mmunity NATO Co
1985
After you receive your card in-store, signing up is fast and easy. Just visit natex.de/natexrewards
Looking for Employment? NATEX is committed to our mission and those core values which promote a professional culture recognizing the importance of mutual respect, and a healthy work environment. Our guiding principles encourage open communication and support of one another. To further strengthen our community, NATEX provides employment opportunities to many spouses/dependants of the members from the E-3A Component. We are an equal opportunity employer, promoting personal growth and career development. Visit natex.de/employment or our Facebook page for future employment opportunities and status requirements.
E-3A Morale & Welfare With every purchase made at NATEX, a portion is returned to the E-3A Component – ultimately assisting the many viable services provided to you by the Base Support Division/Services Branch.
NATEX Online Be the first to know about Special Offers, Food and Drink Tastings, Demonstrations and Events. Discover what's NEW in our stores, and view sales and event flyers.
natex.de
facebook.com/natexnato
Your NATEX Shopping Privileges We would like to help you understand the current NATEX shopping entitlements at the NAEW&C Force E-3A Component in Geilenkirchen and Wesel Germany. Whether you are purchasing rationed goods or non-rationed goods at NATEX, you are required to show proof of your entitlement (this includes Starbucks) in accordance with E-3A Order 8.1-11. The Component issues 3 different shopping cards to Component members based on their entitlements: 1. Green Shopping Card. This allows the purchase of any non-rationed items without limit. This also allows the purchase of any rationed items based on your ration card (ration cards can be provided by a support unit or the base, depending on your nationality). Typically, all NATO military and civilian Component members (except DEU nationals) and their dependents are given Green Shopping Cards*. 2. Yellow Shopping Card. This allows the purchase of any non-rationed items with a value limit of 75 euros (your total purchase can exceed 75 euros, but no one item can exceed 75 euros). This also allows the purchase of any rationed items based on your ration card with no value limit. (The 75 euro limit applies to non-rationed items only). Typically, German military and civilian Component members and their dependents are given Yellow Shopping Cards*. 3. Red Shopping Card. This allows the purchase of non-rationed grocery items only (no alcohol), with a maximum total sales volume of 20 euros. You are not entitled to rationed items. Typically, Local Wage Rate personnel, Consultants, Contractor, Interns or Temporary Staff and DEU personnel at San Staffel receive Red Shopping Cards (their dependants are not typically eligible)*.
E-3A Component Ration Items Policy Overview*. 200 cigarettes, 250gm or cigarette tobacco, 100 cigarillos or 25 cigars per week (purchase of these items will be marked on your ration card). Up to 6 litres of liquor (including whiskey, gin and any liquor with 38% or higher volume of pure alcohol) per month – (purchase of these items will be marked on your ration card). 5kg of coffee and 250gm of coffee extracts per month – (purchase of these items will be marked on your ration card). All purchases, whether rationed or non-rationed must be for personal use and consumption. * The shopping privileges at NATEX are controlled and dictated by the German Finance and Customs authorities. E-3A Order 8.1-11 as part of their operating manual outlines the shopping eligibility and entitlements. The latest copy of the section that pertains to Shopping cards and Ration cards can be found at the following link: http://natex.de/e3a For additional questions about Order 8.1-11, please contact OFC-LAO@e3a.nato.int We sincerely hope this information has helped you. If you are in doubt as to your shopping entitlements or ID required to shop at NATEX, please feel free to contact us via our Talk to Us page at www.natex.de. We can then advise you about your specific entitlements.
Base Contacts
Chaplain Command Post E-3A Club Human Resources Office IMP Desk Sergeant (Routine) International Housing Referral Office Legal Adviser (NATO) Military Personnel Office Public Affairs Office Rotodome Dining Hall
Off Base Emergency Numbers / Medical 112 Fire Police 110
2229 5555 4990 2324 / 2327 4819 4961 2470 2300 2486 / 2454 4955
On Base Emergency Numbers Fire Brigade 3333 Medical Emergency 4444 Police 2222
Local Restaurants Cam Nguyen – Asian Restaurant El Greco Greek Restaurant Haus Hamacher Havana Diner Med Kebaphaus Rauw Vegetarian Cafe Studio 54 Bar & Burgers Trattoria Pizzeria Il Genio
Konrad-Adenauer-Straße 170, 52511 Geilenkirchen, Germany Bundesstrasse 163, 52538 Gangelt, Germany Am Freibad 10, 52538 Gangelt, Germany Geilenkirchener Kreisbahn 7, 52511 Geilenkirchen, Germany Sittarder Straße; 52538 Gangelt, Germany Nieuwstraat 3, Sittard, Netherlands Putstraat 31, Sittard, Netherlands Karl Arnold Strasse146,, 52511 Geilenkirchen, Germany
things you'll need. Shampoo Conditioner Body Wash Shaving Cream Foam Shaving Cream Shaving Cream Gel Shaving Creme
Don't speak German?
Spices
Toiletries
Don't worry – here are some of the most important Das Haarshampoo / Das Shampoo / Das Haarwaschmittel Der Haar-Conditioner / Die Haarspülung / Die Pflegespülung Das Duschgel / Die Duschcreme (with skin moisturiser) Die Rasiercreme Der Rasierschaum Das Rasiergel Die Rasiercreme Die Rasierseife Die Handseife / Seife Antiseptic Das Handdesinfektionsmittel Das Reinigungstuch Das Papiertaschentuch/ Taschentücher Hautpflege Deo-Spray Balsam Der Sonnenblock Die Sonnenschutzcreme/ Sonnencreme Das Insektenschutzmittel Die Zahnpflege Zahnbürste Zahnpasta Zahnseide Die Monats-Hygiene Die Damenbinde Tampon Die Slipeinlage
Nelkenpfeffer Pfeilwurz Basilikum Lorbeerblätter Kümmel Selleriesamen/ Selleriesaat Schnittlauch Korianderblätter Zimt Nelken Cumin Curry Bockshorn Knoblauch
Allspice Pimento Arrowroot Basil Bay Leaves Caraway Seed Celery Seed Chives Cilantro Cinnamon Cloves Cumin Curry Fenugreek Seed Garlic
Ingwer körniges Küchensalz Muskatblüte Marjoran Muskatnuß Petersilie Rosmarin Salbei Bohnenkraut Estragon Gereinigter Weinstein Thymian Gelbwurz / Curcuma Vanille-Essenz
Old Style Shaving Soap Hand Detergent/Soap Hand Sanitizer Wet Wipe Tissue Skincare Deodorant Deos Lotion Sunblock Sunscreen Insect Repellent Dental Care Toothbrush Toothpaste Floss Dental Feminine Hygiene Sanitary Napkin Tampon Panty-liner
Ginger Salt Substitute Kosher Mace Marjoram Nutmeg Parsley Rosemary Sage Summer Savory Tarragon of Tartar Cream Thyme Turmeric Vanilla Extract
Meat
Ente Gans Hase Kalb Kotelett Niere Schinken Freilandhaltung Geräuchert
Duck Goose Hare Veal Meat Chop Kidney Ham Free-range Smoked
Milch Vollmilch Halbfettmilch Magermilch Ziegenmilch Kondensmilch Milchpulver Buttermilch Sahne-Milch Sahne Fettarme Sahne Schlagsahne Schlagsahne Saure Sahne Eis Käse Mittelharter Käse Geriebener Käse Hartkäse Halbfester Käse Hüttenkäse Rahmkäse Weichkäse Blauschimmelkäse Eier Butter Margarine Joghurt Pasteurisiert Unpasteurisiert Fettfrei Gesalzen Ungesalzen Laktose Homogenisiert
Dairy
Das Waschmittel Das Vollwaschmittel Das Buntwaschmittel Farbwaschmittel Das Feinwaschmittel Das Wollwaschmittel Daunenwaschmittel Das Waschpulver/ Vollwaschpulver/ Das Flüssigwaschmittel Die Waschmitteltabs Wäschedesinfektionsmittel Der Weichspüler Die Wäschebleiche/ das Bleichmittel Seife Geschirrspüler Spülmittel
Laundry Detergent for "white" laundry+ bleaching agent For coloured textiles without bleaching agent For fine fabrics For wool For textiles with down/feather Washing Powder Liquid Tablets Laundry Sanitizer Fabric Conditioner / Softener Fabric Bleach Soap Dishwasher Tablets Dishsoap Filet Geschnetzeltes Kaninchen Wild Lamm Rind / Rindfleish Speck Rotes Fleish Gekochte fleisch
Milk Whole milk Reduced fat milk Skim milk Goat’s milk Condensed milk Powdered milk Buttermilk Half and half Milk Cream Light cream Heavy cream Whipped cream Sour cream Ice cream Cheese Semi-hard cheese Grated cheese Hard cheese Semi-soft cheese Cottage cheese Cream cheese Soft cheese Blue cheese Eggs Butter Margarine Yoghurt Pasteurized Unpasteurized Fat-free Salted Un-salted Lactose Homogenized
Cleaning Supplies
Fasan Hackfleisch Huhn Zunge Leber Schwein Wurst Weisse Fleisch Gepokelt
Fillet Diced Meat Rabbit Venison Lamb Beef Bacon Red Meat Cooked Meat
Pheasant Ground Meat Chicken Tongue Liver Pork Sausage White Meat Cured
Condiments Olivenöl
Olive Oil
Sesamöl
Sesame Oil
Maiskeimöl Rapsöl
Corn Oil Canola Oil
Pflanzenöl
Vegetable Oil
Erdnussöl
Peanut Oil
Gewürzessig
Vinegar
Weinessig
Wine Vinegar
Malzessig
Malt Vinegar
Apfelweinessig Majonnaise Senf Ketchup Honig
Cider Vinegar Mayonnaise Mustard Ketchup Honey
Ahornsirup Maple Syrup Zitronenaufstrich Himbeerkonfitüre Orangenmarmelade Erdnussbutter Schokoladenaufstrich
Lemon Curd Raspberry Jam Marmalade Peanut Butter Chocolate Spread
How else do we help you? you
You Asked, We Did it!
we did it!
asked
Our customers are always suggesting ideas, and we do everything we can to bring these to life! We have brought you North American products, opened early for breakfast, introduced a Price Drop program, and we even opened a Starbucks – because you asked! Ideas of your own? Then let us know! Get in touch via www.natex.de/talk-to-us
Appliances Program We developed a used appliance program to help new families moving into the community. In August each year, a limited number of used washers, dryers, refrigerators and transformers are brought in to sell at very affordable prices. Prices for the appliances are usually around €100. See our NATEX Retail Plus store for details.
Speciality Foods For those customers with special dietry requirements, we offer a range of products specifically for your needs.
Special Order Program Our selection doesn’t end at the store! If you want a product you don’t see in the store, let us know. Our Special Order experts will do their best to work with our suppliers and order it in for you! You get the item you want at a tax-free price. Simple as that!
Home Essentials We recognize the challenges faced in moving to a new community. We put together a catalogue of Home Essential products for you. These are very affordable small appliances, cookware, telephone and other items you need. We even offer you a 10% discount on them when you buy 2 or more! Just look for the Home Essentials label.
Sponsorships & Donations We’re happy to support our community in different ways, supporting many of the clubs, organizations and activities in our local NATO community including;
• 20 Years of the CFMWS • AFNORTH Christmas Fayre
• African American Heritage Committee Fundraiser
• AFSA Color Run • Anita-Lichtenstein-
Gesamtschule BBQ
• CAOC Uedem
International Night
• CFSU Terry Fox Campaign • Dutch NSU King’s Day • GK Flyers Hockey Club • HQ ARRC Innsworth Festival UK
• International Pool Party • NATO E-3A Foggy Fields • NATO E-3A International Dog Biathlon
• NATO E-3A Softball Team • NATO E-3A Sports Day • NATO Helps Children • NATO Kalkar / Wesel /
CAOC International Club Family Bingo
• NATO Rocks International Military Spouse Night
• NATO Tiger Meet • Niederheid Canada Day
• ORCAS International Swim Team
• Polish Air Force NSU • Team 5/6 St. Patricks Day • Tiger Council Luncheon • Tri-Border Independence Day Fest
• U.S. Air Force Ball • USAFE Combined
Graduation Ceremony
• USAF Top III • USAF Warrior Day
Talk to us! By E-Mail contactus@natex.de
Help at NATEX Click the "Help at NATEX" button at the top of natex.de, fill out the form and click Send!
Phone
facebook.com/NATEXNATO Convenience Plus Tel. 0049 (0)2451 6207 259
Retail Plus Tel. 0049 (0)2451 4845 1321 Auto Services Tel. 0049 (0)2451 6207 252 Gas Station Tel. 0049 (0)2451 6326 70
Wesel Duty Free Tel. 0049 (0)2811 6426 694
Where to find us. 1 NATEX Admin. & AMSTO
3 NATEX Retail Plus
2 NATEX Convenience Plus
4 NATEX Garage & Gas Kiosk
4 1 2 3