Chile2012 wttc org

The Authority on World Travel & Tourism

Travel & Tourism Economic Impact 2012 Chile

WTTC Travel & Tourism Economic Impact 2012

1

For more information please contact:

Olivia Ruggles-Brise Director, Policy & Research olivia.rugglesbrise@wttc.org

Eva Aimable Manager, Policy & Research eva.aimable@wttc.org Š 2012 World Travel & Tourism Council

Foreword

For more than 20 years the World Travel & Tourism Council (WTTC) has been investing in economic impact research, which assesses the Travel & Tourism industry’s contribution to GDP and jobs. Our ten-year forecasts are unique in the information they provide to assist governments and private companies plan for the future.

Travel & Tourism continues to be one of the world’s largest industries. The total impact of the industry means that, in 2011, it contributed 9% of global GDP, or a value of over US$6 trillion, and accounted for 255 million jobs. Over the next ten years this industry is expected to grow by an average of 4% annually, taking it to 10% of global GDP, or some US$10 trillion. By 2022, it is anticipated that it will account for 328 million jobs, or 1 in every 10 jobs on the planet.

2011 was one of the most challenging years ever experienced by the global Travel & Tourism industry.

However, our latest research suggests that, despite political upheaval, economic uncertainty and natural disasters, the industry’s direct contribution to world GDP grew by nearly 3% to US$2 trillion and directly generated 1.2 million new jobs. This was supported by a 3% increase in visitor exports to US$1.2 trillion, with almost 3% growth in capital investment, which rose to over US$0.7 trillion.

Moreover, while the macroeconomic environment remains very challenging, our latest projections point to continuous growth in the contribution of Travel & Tourism to global GDP and employment. Rising household incomes in emerging economies – not only the BRICs (Brazil, Russia, India and China) but increasingly across the rest of Southeast Asia and Latin America – will continue to fuel increased leisure demand. Similarly, growing international trade – particularly from emerging markets – will sustain business travel demand.

In developed economies, consumers are likely to remain cautious, especially in European countries where austerity programmes are being implemented.

This means that we expect growth in Travel & Tourism’s direct contribution to GDP to remain stable at 3% in 2012. We expect the industry to generate directly over 2 million new jobs, with a 2% increase in visitor exports and 3.5% growth in investment over the year.

Rarely over the past 20 years have we been challenged by such economic and political uncertainty as we are seeing now. Our ongoing research underlines the importance of Travel & Tourism as a stabilising force globally – providing jobs, generating prosperity, and facilitating international trade and investment.

David Scowsill President & CEO World Travel & Tourism Council

Contents The Economic Impact of Travel & Tourism 2012 2012 Annual Research: Key Facts........................................................................................................1 Defining the Economic Contribution of Travel & Tourism.............................2 Travel & Tourism’s Contribution to GDP......................................................................................3 Travel & Tourism’s Contribution to Employment. .........................................................4 Visitor Exports and Investment...................................................................................................................5 Different Components of Travel & Tourism.............................................................................6 Country Rankings: Absolute Contribution, 2012.........................................................7 Country Rankings: Relative Contribution, 2011............................................................8 Country Rankings: Real Growth, 2012..........................................................................................9 Country Rankings: Long Term Growth, 2012 - 2022....................................... 10 Summary Tables: Estimates and Forecasts.................................................................... 11 The Economic Contribution of Travel & Tourism: Real 2011 Prices. ............................................................................................................................................................ 12 The Economic Contribution of Travel & Tourism: Nominal Prices.................................................................................................................................................................... 13 The Economic Contribution of Travel & Tourism: Growth....................... 14 Glossary.......................................................................................................................................................................................... 15 Methodological Note. .............................................................................................................................................. 16 Regions, Sub-regions, Countries....................................................................................................... 17

USE OF MATERIAL IS AUTHORISED, PROVIDED SOURCE IS ACKNOWLEDGED 1-2 Queen Victoria Terrace, Sovereign Court, London E1W 3HA, UK 2 Tel: +44 (0) 20 7481 8007. Fax: +44 (0) 20 7488 1008. Email: enquiries@wttc.org. www.wttc.org

Chile 2012 ANNUAL RESEARCH: KEY FACTS

2012 forecast

GDP: DIRECT CONTRIBUTION The direct contribution of Travel & Tourism to GDP was CLP3,223.5bn (2.9% of total GDP) in 2011, and is forecast to rise by 4.7% in 2012, and to rise by 3.9% pa, from 2012-2022, to CLP4,943.0bn in 2022 (in constant 2011 prices).

GDP: TOTAL CONTRIBUTION The total contribution of Travel & Tourism to GDP was CLP9,352.7bn (8.3% of GDP) in 2011, and is forecast to rise by 4.9% in 2012, and to rise by 4.1% pa to CLP14,629.0bn in 2022.

EMPLOYMENT: DIRECT CONTRIBUTION In 2011 Travel & Tourism directly supported 210,000 jobs (2.8% of total employment). This is expected to rise by 2.4% in 2012 and rise by 1.1% pa to 239,000 jobs (2.9% of total employment) in 2022.

EMPLOYMENT: TOTAL CONTRIBUTION In 2011, the total contribution of Travel & Tourism to employment, including jobs indirectly supported by the industry, was 7.9% of total employment (590,000 jobs). This is expected to rise by 2.4% in 2012 to 604,500 jobs and rise by 1.0% pa to 670,000 jobs in 2022 (8.2% of total).

VISITOR EXPORTS

Visitor exports generated CLP1,358.4bn (3.0% of total exports) in 2011. This is forecast to grow by 14.4% in 2012, and grow by 5.1% pa, from 2012-2022, to CLP2,545.7bn in 2022 (3.4% of total).

INVESTMENT

Travel & Tourism investment in 2011 was CLP2,462.2bn, or 9.7% of total investment. It should rise by 4.8% in 2012, and rise by 4.8% pa over the next ten years to CLP4,132.5bn in 2022 (9.3% of total).

WORLD RANKING (OUT OF 181 COUNTRIES): Relative importance of Travel & Tourism's total contribution to GDP

43

96

59

102

ABSOLUTE

RELATIVE

GROWTH

LONG-TERM GROWTH

Size in 2011

Contribution to GDP in 2011

2012 forecast

Forecast 2012-2022

Total Contribution of Travel & Tourism to GDP

Breakdown of Travel & Tourism's Total Contribution to GDP and Employment 2011 GDP (2011 CLPbn)

2011 2011CLPbn CLPbn 16,000

1829

14,000 12,000

8,000

3223

6,000

210

4,000

259

122

2,000

Employment ('000)

4301

10,000

Direct

Indirect

Induced

2022 2022

2012

2011

2010

2009

2008

2007

2006

2005

2004

2003

2002

0

= Total contribution of Travel & Tourism WTTC Travel & Tourism Economic Impact 2012

1

Defining the economic contribution of Travel & Tourism Travel & Tourism is an important economic activity in most countries around the world. As well as its direct economic impact, the industry has significant indirect and induced impacts. The UN Statistics Division-approved Tourism Satellite Accounting methodology (TSA:RMF 2008) quantifies only the direct contribution of Travel & Tourism. But WTTC recognises that Travel & Tourism's total contribution is much greater, and aims to capture its indirect and induced impacts through its annual research.

DIRECT CONTRIBUTION The direct contribution of Travel & Tourism to GDP reflects the ‘internal’ spending on Travel & Tourism (total spending within a particular country on Travel & Tourism by residents and non-residents for business and leisure purposes) as well as government 'individual' spending - spending by government on Travel & Tourism services directly linked to visitors, such as cultural (eg museums) or recreational (eg national parks).

The direct contribution of Travel & Tourism to GDP is calculated to be consistent with the output, as expressed in National Accounting, of tourism-characteristic sectors such as hotels, airlines, airports, travel agents and leisure and recreation services that deal directly with tourists.The direct contribution of Travel & Tourism to GDP is calculated from total internal spending by ‘netting out’ the purchases made by the different tourism sectors. This measure is consistent with the definition of Tourism GDP, specified in the 2008 Tourism Satellite Account: Recommended Methodological Framework (TSA: RMF 2008).

TOTAL CONTRIBUTION The total contribution of Travel & Tourism includes its ‘wider impacts’ (ie the indirect and induced impacts) on the economy.

The ‘indirect’ contribution includes the GDP and jobs supported by: ● Travel & Tourism investment spending – an important aspect of both current and future activity that includes investment activity such as the purchase of new aircraft and construction of new hotels; ● Government 'collective' spending, which helps Travel & Tourism activity in many different ways as it is made on behalf of the ‘community at large’ – eg tourism marketing and promotion, aviation, administration, security services, resort area security services, resort area sanitation services, etc; ● Domestic purchases of goods and services by the sectors dealing directly with tourists - including, for example, purchases of food and cleaning services by hotels, of fuel and catering services by airlines, and IT services by travel agents.

The ‘induced’ contribution measures the GDP and jobs supported by the spending of those who are directly or indirectly employed by the Travel & Tourism industry.

PLEASE NOTE THAT DUE TO CHANGES IN METHODOLOGY BETWEEN 2010 AND 2011, IT IS NOT POSSIBLE TO COMPARE FIGURES PUBLISHED BY WTTC FROM 2011 ONWARDS WITH THE SERIES PUBLISHED IN PREVIOUS YEARS.

2

WTTC Travel & Tourism Economic Impact 2012

Travel & Tourism's 1 contribution to GDP The direct contribution of Travel & Tourism to GDP in 2011 was CLP3,223.5bn (2.9% of GDP). This is forecast to rise by 4.7% to CLP3,375.2bn in 2012.This primarily reflects the economic activity generated by industries such as hotels, travel agents, airlines and other passenger transportation services (excluding commuter services). But it also includes, for example, the activities of the restaurant and leisure industries directly supported by tourists.

The direct contribution of Travel & Tourism to GDP is expected to grow by 3.9% pa to CLP4,943.0bn (2.8% of GDP) by 2022.

CHILE: DIRECT CONTRIBUTION OF TRAVEL & TOURISM TO GDP Constant 2011 CLPbn

% of whole economy GDP 3.3

6,000

3.2

5,000

3.1

4,000 3.0

3,000 2.9

2,000 2.8

1,000

2.7

2022 2022

2012

2011

2010

2009

2008

2007

2006

2005

2004

2003

2.6

2002

2022 2022

2012

2011

2010

2009

2008

2007

2006

2005

2004

2003

2002

0

The total contribution of Travel & Tourism to GDP (including wider effects from investment, the supply chain and induced income impacts, see page 2) was CLP9,352.7bn in 2011 (8.3% of GDP) and is expected to grow by 4.9% to CLP9,808.0bn (8.4% of GDP) in 2012.

It is forecast to rise by 4.1% pa to CLP14,629.0bn by 2022 (8.4% of GDP).

CHILE: TOTAL CONTRIBUTION OF TRAVEL & TOURISM TO GDP % of whole economy GDP

Constant 2011 CLPbn 16,000

9.0

14,000

8.0

12,000

7.0 6.0

10,000

5.0

8,000

4.0 6,000

3.0

4,000

2.0

2,000

1.0

0

0.0 2011

Direct 1

Indirect

2012

Induced

2022 2022 2022

2011

Direct

2012

Indirect

2022 2022

Induced

All values are in constant 2011 prices & exchange rates WTTC Travel & Tourism Economic Impact 2012

3

Travel & Tourism's contribution to employment Travel & Tourism generated 210,000 jobs directly in 2011 (2.8% of total employment) and this is forecast to grow by 2.4% in 2012 to 215,000 (2.8% of total employment).

This includes employment by hotels, travel agents, airlines and other passenger transportation services (excluding commuter services). It also includes, for example, the activities of the restaurant and leisure industries directly supported by tourists.

By 2022, Travel & Tourism will account for 239,000 jobs directly, an increase of 1.1% pa over the next ten years.

CHILE: DIRECT CONTRIBUTION OF TRAVEL & TOURISM TO EMPLOYMENT '000 jobs

% of whole economy employment 3.2

300.0

3.1

250.0

3.0

200.0 2.9

150.0 2.8

100.0

The total contribution of Travel & Tourism to employment (including wider effects from investment, the supply chain and induced income impacts, see page 2) was 590,000 jobs in 2011 (7.9% of total employment). This is forecast to rise by 2.4% in 2012 to 604,500 jobs (8.0% of total employment).

By 2022, Travel & Tourism is forecast to support 670,000 jobs (8.2% of total employment), an increase of 1.0% pa over the period.

CHILE: TOTAL CONTRIBUTION OF TRAVEL & TOURISM TO EMPLOYMENT % of whole economy employment

'000 jobs 800.0

9.0

700.0

8.0

600.0

7.0 6.0

500.0

5.0

400.0

4.0 300.0

3.0

200.0

2.0

100.0

1.0

0.0

0.0 2011

Direct

4

2012

Indirect

Induced

WTTC Travel & Tourism Economic Impact 2012

2022 2022 2022

2011

Direct

2012

Indirect

Induced

2022 2022

2022 2022

2012

2011

2010

2009

2008

2007

2006

2005

2004

2002

2022 2022

2012

2011

2010

2009

2008

2007

2006

2005

2.5

2004

0.0

2003

2.6

2002

50.0

2003

2.7

1

Visitor Exports and Investment VISITOR EXPORTS

Visitor exports are a key component of the direct contribution of Travel & Tourism. In 2011, Chile generated CLP1,358.4bn in visitor exports. In 2012, this is expected to grow by 14.4%, and the country is expected to attract 3,244,000 international tourist arrivals.

By 2022, international tourist arrivals are forecast to total 4,217,000, generating expenditure of CLP2,545.7bn, an increase of 5.1% pa.

CHILE: VISITOR EXPORTS AND INTERNATIONAL TOURIST ARRIVALS Constant 2011 CLPbn

mn

3,000

4.5

Foreign visitor exports as % of total exports 6.0

4

2,500

3.5

2,000

3

5.0

4.0

2.5

1,500

2

1,000

3.0

1.5 1

500

2.0

0.5

2022 2022

1.0

2022 2022

2012

2011

2010

2009

2008

2007

2006

2005

2004

Foreign visitor exports (LHS)

2003

0.0

2002

2012

2011

2010

2009

2008

2007

2006

2005

2004

2003

0 2002

0

Foreign tourist arrivals (RHS)

INVESTMENT Travel & Tourism is expected to have attracted capital investment of CLP2,462.2bn in 2011. This is expected to rise by 4.8% in 2012, and rise by 4.8% pa over the next ten years to CLP4,132.5bn in 2022.

Travel & Tourism’s share of total national investment will fall from 9.3% in 2012 to 9.3% in 2022.

CHILE: CAPITAL INVESTMENT IN TRAVEL & TOURISM % of whole economy GDP

Constant 2011 CLPbn

12.0

4,500 4,000

10.0

3,500 8.0

3,000 2,500

6.0

2,000 4.0

1,500 1,000

2.0 500

1

2022 2022

2012

2011

2010

2009

2008

2007

2006

2005

2004

2003

0.0 2002

2022 2022

2012

2011

2010

2009

2008

2007

2006

2005

2004

2003

2002

0

All values are in constant 2011 prices & exchange rates WTTC Travel & Tourism Economic Impact 2012

5

Different components of Travel & Tourism1 Chile Travel & Tourism's Contribution to GDP:

Leisure travel spending (inbound and domestic) generated 82.0% of direct Travel & Tourism GDP in 2011 (CLP5,886.2bn) compared with 18.0% for business travel spending (CLP1,296.2bn).

Business vs Leisure, 2011

Leisure spending

82.0%

Leisure travel spending is expected to grow by 4.3% in 2012 to CLP6,141.6bn, and rise by 3.8% pa to CLP8,918.8bn in 2022.

Business spending

18.0%

Business travel spending is expected to grow by 6.1% in 2012 to CLP1,375.1bn, and rise by 4.3% pa to CLP2,085.0bn in 2022.

Chile Travel & Tourism's Contribution to GDP: Domestic vs Foreign, 2011

Domestic travel spending generated 80.9% of direct Travel & Tourism GDP in 2011 compared with 19.1% for visitor exports (ie foreign visitor spending or international tourism receipts).

Foreign visitor spending

19.1%

Domestic travel spending is expected to grow by 2.3% in 2012 to CLP5,881.2bn, and rise by 3.6% pa to CLP8,342.7bn in 2022.

Domestic spending

80.9%

Visitor exports are expected to grow by 14.4% in 2012 to CLP1,553.5bn, and rise by 5.1% pa to CLP2,545.7bn in 2022.

Chile Breakdown of Travel & Tourism's Total Contribution to GDP, 2011 Direct

34.5% Induced

The total contribution of Travel & Tourism to GDP is nearly three times greater than its direct contribution.

19.6% Indirect

a

46.0% Indirect is the sum of: (a) Supply chain 26.0% (b) Investment

c

14.9% (c) Government collective

b

5.1% 1

6

The Travel & Tourism industry contributes to GDP and employment in many ways as detailed on page 2.

All values are in constant 2011 prices & exchange rates

WTTC Travel & Tourism Economic Impact 2012

Country rankings: Absolute contribution, 2011 Travel & Tourism's Direct Contribution to GDP 6 Brazil 8 Mexico World Average

2011 (US$bn)

Travel & Tourism's Total Contribution to GDP

2011 (US$bn)

78.5

6 Brazil

212.9

63.7

11 Mexico

142.0

16.6

World Average

49.6

24 Argentina

16.6

23 Argentina

45.5

37 Venezuela

9.6

37 Venezuela

25.6

42 Chile

6.7

43 Chile

19.3

45 Peru

6.1

50 Peru

16.0

72 Costa Rica

2.0

64 Cuba

7.9

74 Cuba

1.9

75 Costa Rica

5.0

78 Guatemala

1.6

80 Guatemala

4.1

89 Ecuador

1.2

86 Ecuador

3.4

Travel & Tourism's Direct Contribution to Employment

2011 '000 jobs

Travel & Tourism's Total Contribution to Employment

4 Mexico

2925.4

5 Brazil

6 Brazil

2683.6

6 Mexico

World Average

782.4

World Average

2011 '000 jobs 7654.3 6347.4 1959.2

23 Argentina

639.6

24 Argentina

1732.5

35 Venezuela

370.0

33 Peru

1033.2

37 Peru

355.4

34 Venezuela

963.7

55 Chile

210.0

47 Chile

590.2

65 Guatemala

146.2

55 Cuba

519.4

70 Cuba 82 Ecuador

127.9 100.0

65 Guatemala 79 Ecuador

381.6 273.8

86 Costa Rica

93.4

88 Costa Rica

237.0

Travel & Tourism Capital Investment

2011 (US$bn)

Visitor Exports

2011 (US$bn)

6 Brazil

24.8

28 Mexico

11.8

11 Mexico

18.5

40 Brazil

7.0

20 Argentina

6.7

28 Chile

5.1

43 Argentina

6.4

4.1

57 Peru

3.3

43 Venezuela

2.6

60 Chile

2.8

48 Peru

2.2

64 Cuba

2.5

62 Cuba

1.1

69 Costa Rica

2.2

75 Ecuador

0.6

85 Guatemala

1.4

84 Guatemala

0.5

101 Ecuador

0.8

100 Costa Rica

0.3

112 Venezuela

0.7

World Average

World Average

6.5

The tables on pages 7-10 provide provide brief extracts from the full WTTC Country League Table Rankings, highlighting comparisons with competing destinations as well as with the world average.

The competing destinations selected are those that offer a similar tourism product and compete for tourists from the same set of origin markets.

These tend to be, but are not exclusively, geographical neighbours.

WTTC Travel & Tourism Economic Impact 2012

7

Country rankings: Relative contribution, 2011 Travel & Tourism's Direct Contribution to GDP 49 Mexico World Average

5.6

Travel & Tourism's Total Contribution to GDP World Average

2011 % share 14.0

5.2

64 Mexico

12.4

61 Costa Rica

4.8

65 Costa Rica

12.3

76 Argentina

3.8

71 Cuba

11.4

83 Peru

3.5

77 Argentina

10.5

85 Venezuela

3.5

84 Venezuela

9.3

89 Guatemala

3.4

85 Peru

9.2

96 Brazil

3.2

93 Guatemala

8.7

105 Chile

2.9

94 Brazil

8.6

106 Cuba

2.8

102 Chile

8.3

149 Ecuador

1.9

147 Ecuador

5.1

Travel & Tourism's Direct Contribution to Employment 39 Mexico World Average

2011 % share 6.3 5.3

Travel & Tourism's Total Contribution to Employment 45 Mexico World Average

2011 % share 13.7 13.6

63 Costa Rica

4.5

65 Costa Rica

11.4

84 Argentina

3.6

73 Cuba

10.5

95 Venezuela

3.0

81 Argentina

9.9 7.9

101 Guatemala

3.0

97 Peru

107 Chile

2.8

98 Venezuela

7.9

113 Brazil

2.7

99 Chile

7.9

115 Peru

2.7

101 Brazil

7.8

120 Cuba

2.6

105 Guatemala

7.7

155 Ecuador

1.7

155 Ecuador

4.5

Travel & Tourism Investment Contribution to Total Capital Investment 22 Cuba 48 Chile World Average

2011 % share 16.9 9.7

Visitor Exports Contribution to Total Exports 57 Cuba World Average

2011 % share 16.9 15.9

8.3

61 Costa Rica

14.8

61 Mexico

8.0

71 Guatemala

11.8

72 Argentina

6.9

98 Argentina

6.8

79 Guatemala

6.2

100 Peru

6.5

92 Venezuela

5.3

130 Ecuador

3.6

96 Brazil

5.2

135 Mexico

3.3

99 Peru

8

2011 % share

4.9

137 Chile

3.0

126 Ecuador

3.5

153 Brazil

2.5

129 Costa Rica

3.4

171 Venezuela

0.7

WTTC Travel & Tourism Economic Impact 2012

Country rankings: Real growth, 2012

Travel & Tourism's Direct Contribution to GDP

2012 % growth

Travel & Tourism's Total Contribution to GDP

2012 % growth

11 Venezuela

9.6

21 Brazil

7.8

35 Brazil

6.2

38 Costa Rica

6.2

36 Costa Rica

6.1

62 Chile

4.7

59 Chile

4.9

72 Guatemala

4.4

65 Guatemala

4.6

80 Argentina

3.7

76 Argentina

4.1

84 Peru

3.6

80 Ecuador

3.8

87 Ecuador

3.4

85 Peru

3.4

97 Mexico

2.7

89 Mexico

World Average 111 Cuba

Travel & Tourism's Direct Contribution to Employment

2.7 2.2

2012 % growth

7 Venezuela

10.1

3.3

World Average

2.5

124 Cuba

1.1

Travel & Tourism's Total Contribution to Employment

2012 % growth

38 Venezuela

8.0

6 Venezuela

8.3

65 Brazil

7.1

10 Guatemala

7.1

54 Guatemala

7.0

21 Costa Rica

5.6

37 Costa Rica

5.7

29 Brazil

5.1

39 Ecuador

2.6

65 Ecuador

2.9

2.4

74 Chile

135 Chile World Average 49 Argentina

2.2 1.6

World Average 90 Argentina

2.4 1.9 1.8

27 Peru

1.5

101 Peru

1.2

100 Mexico

0.9

102 Mexico

1.2

130 Cuba

-0.1

138 Cuba

-1.3

Travel & Tourism Investment

2012 % growth

Visitor Exports

2012 % growth

16 Venezuela

12.1

5 Chile

14.4

29 Guatemala

9.5

14 Brazil

11.6

40 Costa Rica

8.4

33 Costa Rica

7.1

47 Argentina

7.5

41 Argentina

6.5

77 Mexico

5.1

57 Guatemala

5.0

89 Chile

4.8

87 Mexico

3.0

96 Ecuador

4.3

97 Peru

102 Peru 104 Brazil World Average 173 Cuba

3.6

World Average

2.5 1.6

3.5

113 Venezuela

3.1

119 Ecuador

1.0 0.8

-7.7

121 Cuba

0.7

WTTC Travel & Tourism Economic Impact 2012

9

Country rankings: Long term growth, 2012 - 2022

Travel & Tourism's Direct Contribution to GDP

Travel & Tourism's Total Contribution to GDP

2012 - 2022 % growth pa

50 Peru

5.0

50 Brazil

5.1

51 Brazil

5.0

54 Peru

5.0

75 Mexico

4.4

73 Mexico

4.5

79 Cuba

4.3

76 Ecuador

4.4

86 Ecuador

4.2

79 Cuba

4.3

90 Venezuela

4.2

89 Venezuela

4.2

92 Costa Rica

4.1

World Average 98 Argentina

4.1 4.0

World Average 96 Chile 97 Costa Rica

4.1 4.1 4.1

102 Chile

3.9

105 Argentina

3.8

154 Guatemala

2.4

147 Guatemala

2.6

Travel & Tourism's Direct Contribution to Employment

2012 - 2022 % growth pa

Travel & Tourism's Total Contribution to Employment

2012 - 2022 % growth pa

27 Peru

3.1

34 Peru

3.0

37 Costa Rica

2.9

35 Ecuador

3.0

38 Venezuela

2.9

38 Venezuela

2.9

39 Ecuador

2.9

39 Guatemala

2.9

49 Argentina

2.8

50 Costa Rica

2.7

54 Guatemala

2.6

62 Argentina

65 Brazil

2.5

World Average

1.8

World Average 70 Brazil

2.3

1.7

130 Cuba

1.1

130 Chile

1.0

135 Chile

1.1

131 Cuba

1.0

2012 - 2022 % growth pa

95 Mexico

2.5 2.4

100 Mexico

Travel & Tourism Investment Contribution to Capital Investment

Visitor Exports Contribution to Exports

1.8

2012 - 2022 % growth pa

5 Brazil

8.7

1 Brazil

12.2

27 Mexico

6.5

6 Venezuela

7.5

51 Costa Rica

5.8

8 Argentina

7.3

55 Venezuela

5.7

27 Peru

5.7

5.3

43 Chile

5.1

74 Cuba

5.0

69 Mexico

4.3

76 Ecuador

4.9

72 Cuba

4.2

80 Chile

4.8

79 Costa Rica

4.1

4.6

89 Ecuador

World Average

93 Argentina

10

2012 - 2022 % growth pa

112 Peru

4.1

147 Guatemala

3.0

WTTC Travel & Tourism Economic Impact 2012

World Average 165 Guatemala

3.8 3.5 1.4

Summary tables: Estimates & Forecasts 2011

CLPbn

1

3,223.5

2.9

4.7

4,943.0

2.8

3.9

Total contribution to GDP

9,352.7

8.3

4.9

14,629.0

8.4

4.1

Direct contribution to employment

210

2.8

2.4

239

2.9

1.1

4

590

7.9

2.4

670

8.2

1.0

Visitor exports

1,358.4

3.0

14.4

2,545.7

3.4

5.1

Domestic spending

5,747.7

5.1

2.3

8,342.7

4.8

3.6

Leisure spending

5,886.2

5.2

4.3

8,918.8

5.1

3.8

Business spending

1,296.2

1.2

6.1

2,085.0

1.2

4.3

Capital investment

2,462.2

9.7

4.8

4,132.5

9.3

4.8

% of total

Growth

3

2011 constant prices & exchange rates; 22012 real growth adjusted for inflation (%); 32012-2022 annualised real growth adjusted for inflation (%); 4'000 jobs

2011 1

2011

2012

2022 2

1

US$bn

% of total

Growth

2.0

971.4

3.1

3.6

8.6

1.6

2,795.8

8.9

3.5

15,108

3.6

2.0

18,650

3.8

1.9

Total contribution to employment

38,840

9.3

1.6

48,461

10.0

2.1

Visitor exports

243.0

6.1

0.9

348.3

4.6

3.5

1,011.3

4.5

2.3

1,492.4

4.8

3.7

Leisure spending

959.1

4.3

2.0

1,422.0

4.5

3.8

Business spending

318.6

1.4

2.1

450.8

1.5

3.3

6.2

2.0

406.7

6.6

5.2

US$bn

% of total

Growth

665.5

3.0

1,945.6

Direct contribution to employment 4

Americas Direct contribution to GDP Total contribution to GDP 4

Domestic spending

Capital investment

239.8 2

3

3

4

2011 constant prices & exchange rates; 2012 real growth adjusted for inflation (%); 2012-2022 annualised real growth adjusted for inflation (%); '000 jobs

2011 1

2011

2012

2022 2

1

US$bn

% of total

Growth

2.8

3,056.2

3.0

4.2

9.1

2.8

9,939.5

9.8

4.3

Worldwide

US$bn

% of total

Growth

Direct contribution to GDP

1,972.8

2.8

Total contribution to GDP

6,346.1

Direct contribution to employment4

98,031

3.3

2.3

120,470

3.6

1.9

Total contribution to employment

254,941

8.7

2.0

327,922

9.8

2.3

Visitor exports

1,170.6

5.3

1.7

1,694.7

4.3

3.6

Domestic spending

2,791.2

4.0

3.5

4,547.6

4.6

4.6

Leisure spending

3,056.9

4.4

3.1

4,853.8

4.8

4.4

Business spending

968.4

1.4

2.5

1,476.2

1.5

4.0

Capital investment

743.0

4.9

3.5

1,320.4

5.1

5.6

4

1

Growth2

Direct contribution to GDP

Total contribution to employment

1

2022

2012

% of total

Chile

4

1

2011 1

CLPbn

3

2011 constant prices & exchange rates; 22012 real growth adjusted for inflation (%); 32012-2022 annualised real growth adjusted for inflation (%); 4'000 jobs

WTTC Travel & Tourism Economic Impact 2012

11

The economic contribution of Travel & Tourism: Real 2011 prices Chile (CLPbn, real 2011 prices)

2006

2007

2008

2009

2010

2011

2012E

2022F

1.

Visitor exports

1183.4

1304.6

1476.9

1425.6

1219.3

1358.4

1553.5

2545.7

2.

Domestic expenditure

4956.8

5267.4

5561.0

5422.6

5300.4

5747.7

5881.2

8342.7

6197.1

6632.9

7106.5

6932.1

6596.1

7182.0

7520.4

11012.6

-3349.8

-3614.7

-4045.2

-3663.6

-3598.3

-3958.5

-4145.2

-6069.6

2847.3

3018.2

3061.3

3268.5

2997.8

3223.5

3375.2

4943.0

2380.3

2523.1

2559.2

2732.3

2506.1

2694.7

2821.6

4132.2

3.

Internal tourism consumption (= 1 + 2 + government individual spending)

4.

Purchases by tourism providers, including imported goods (supply chain)

5.

Direct contribution of Travel & Tourism to GDP (= 3 + 4)

Other final impacts (indirect & induced) 6.

Domestic supply chain

7.

Capital investment

896.5

1360.4

2095.6

1954.4

2113.4

2462.2

2579.9

4132.5

8.

Government collective spending

356.5

388.1

437.0

498.7

499.6

522.8

561.7

793.2

9.

Imported goods from indirect spending

-609.7

-1337.8

-1384.1

-1009.8

-1158.4

-1379.1

-1445.6

-2222.7

10. Induced

1487.8

1478.3

1587.1

1875.0

1727.2

1828.7

1915.2

2850.8

11. Total contribution of Travel & Tourism to GDP

7358.6

7430.3

8355.9

9319.1

8685.6

9352.7

9808.0

14629.0

182.4

190.0

193.4

208.4

196.3

210.0

215.1

239.3

465.7

460.3

514.8

580.3

552.8

590.2

604.4

670.3

922.4

1127.1

990.9

1129.4

1114.2

1203.5

1303.1

2575.3

(= 5 + 6 + 7 + 8 + 9 + 10)

Employment impacts ('000) 12. Direct contribution of Travel & Tourism to employment

13.

Total contribution of Travel & Tourism to employment Other indicators

14. Expenditure on outbound travel

12

WTTC Travel & Tourism Economic Impact 2012

The economic contribution of Travel & Tourism: Nominal prices Chile (CLPbn, nominal prices)

2006

2007

2008

2009

2010

2011

2012E

2022F

1.

Visitor exports

973.0

1127.3

1285.1

1273.6

1192.6

1358.4

1610.3

3613.7

2.

Domestic expenditure

4075.5

4551.7

4838.8

4844.3

5184.4

5747.7

6096.2

11842.7

5091.2

5727.9

6179.1

6182.6

6447.9

7182.0

7791.0

15619.8

-2750.1

-3119.8

-3515.4

-3262.7

-3515.7

-3958.9

-4292.8

-8603.5

2341.0

2608.1

2663.7

2919.9

2932.2

3223.5

3498.6

7016.8

1957.0

2180.3

2226.8

2440.9

2451.3

2694.7

2924.7

5865.8

3.

Internal tourism consumption (= 1 + 2 + government individual spending)

4.

Purchases by tourism providers, including imported goods (supply chain)

5.

Direct contribution of Travel & Tourism to GDP (= 3 + 4)

Other final impacts (indirect & induced) 6.

Domestic supply chain

7.

Capital investment

737.1

1175.6

1823.4

1746.0

2067.2

2462.2

2674.3

5866.2

8.

Government collective spending

293.1

335.4

380.3

445.5

488.7

522.8

582.2

1125.9

9.

Imported goods from indirect spending

-501.3

-1156.1

-1204.4

-902.1

-1133.1

-1379.1

-1498.5

-3155.2

10. Induced

1223.2

1277.5

1380.9

1675.0

1689.4

1828.7

1985.2

4046.8

11. Total contribution of Travel & Tourism to GDP

6050.2

6420.8

7270.7

8325.2

8495.6

9352.7

10166.6

20766.4

182.4

190.0

193.4

208.4

196.3

210.0

215.1

239.3

465.7

460.3

514.8

580.3

552.8

590.2

604.4

670.3

758.4

974.0

862.2

1009.0

1089.8

1203.5

1350.8

3655.7

(= 5 + 6 + 7 + 8 + 9 + 10)

Employment impacts ('000) 12. Direct contribution of Travel & Tourism to employment

13.

Total contribution of Travel & Tourism to employment Other indicators

14. Expenditure on outbound travel

*Concepts shown in this table align with the standard table totals as described in the 2008 Tourism Satellite Account: Recommended Methodological Framework (TSA: RMF 2008) developed by the United Nations Statistical Division (UNSD), the Statistical Office of the European Communities (EUROSTAT), the Organisation for Economic Co-operation and Development (OECD) and the World Tourism Organization (UNWTO).

Historical data for concepts has been benchmarked to match reported TSA data where available.

WTTC Travel & Tourism Economic Impact 2012

13

The economic contribution of Travel & Tourism: Growth Chile Growth 1 (%)

2006

2007

2008

2009

2010

2011

2012E

2022F

1.

Visitor exports

-4.9

10.2

13.2

-3.5

-14.5

11.4

14.4

5.1

2.

Domestic expenditure

1.3

6.3

5.6

-2.5

-2.3

8.4

2.3

3.6

0.0

7.0

7.1

-2.6

-4.8

9.0

4.6

3.9

1.6

7.8

9.3

-7.0

-1.6

11.0

3.3

3.8

-1.4

6.0

1.4

6.8

-8.3

7.5

4.7

3.9

-1.4

6.0

1.4

6.8

-8.3

7.5

4.7

3.9

3.

Internal tourism consumption (= 1 + 2 + government individual spending)

4.

Purchases by tourism providers, including imported goods (supply chain)

5.

Direct contribution of Travel & Tourism to GDP (= 3 + 4)

Other final impacts (indirect & induced) 6.

Domestic supply chain

7.

Capital investment

12.9

51.7

54.0

-6.7

8.1

16.5

4.8

4.8

8.

Government collective spending

0.1

8.9

12.6

14.1

0.2

4.6

7.4

3.5

9.

Imported goods from indirect spending

6.3

37.9

3.2

-7.7

0.6

11.9

5.0

4.1

10. Induced

-0.4

-0.6

7.4

18.1

-7.9

5.9

4.7

4.1

11. Total contribution of Travel & Tourism to GDP

-1.6

1.0

12.5

11.5

-6.8

7.7

4.9

4.1

-3.9

4.2

1.7

7.8

-5.8

7.0

2.4

1.1

-4.4

-1.2

11.8

12.7

-4.7

6.8

2.4

1.0

-1.6

22.2

-12.1

14.0

-1.4

8.0

8.3

7.0

(= 5 + 6 + 7 + 8 + 9 + 10)

Employment impacts ('000) 12. Direct contribution of Travel & Tourism to employment

13.

Total contribution of Travel & Tourism to employment Other indicators

14. Expenditure on outbound travel

1

2005-2011 real annual growth adjusted for inflation (%);

14

WTTC Travel & Tourism Economic Impact 2012

2

2011-2021 annualised real growth adjusted for inflation (%)

Glossary Key Definitions

Internal tourism consumption – total revenue generated

Travel & Tourism – relates to the activity of travellers on

within a country by industries that deal directly with

trips outside their usual environment with a duration of less

tourists including visitor exports, domestic spending and

than one year. Economic activity related to all aspects of

government individual spending. This does not include

such trips is measured within the research.

spending abroad by residents. This is consistent with

Direct contribution to GDP – GDP generated by industries that deal directly with tourists, including hotels,

total internal tourism expenditure in table 4 of the TSA: RMF 2008.

travel agents, airlines and other passenger transport

Business Travel & Tourism spending – spending

services, as well as the activities of restaurant and leisure

on business travel within a country by residents and

industries that deal directly with tourists. It is equivalent to

international visitors.

total internal Travel & Tourism spending (see below) within

Leisure Travel & Tourism spending – spending on leisure

a country less the purchases made by those industries

travel within a country by residents and international visitors.

(including imports). In terms of the UN’s Tourism Satellite Account methodology it is consistent with total GDP

Indirect and Induced Impacts

calculated in table 6 of the TSA: RMF 2008.

Indirect contribution – the contribution to GDP and

Direct contribution to employment – the number

jobs of the following three factors:

of direct jobs within the Travel & Tourism industry. This is

• Capital investment – includes capital investment spending

consistent with total employment calculated in table 7 of the

by all sectors directly involved in the Travel & Tourism

TSA: RMF 2008.

industry. This also constitutes investment spending by other

Total contribution to GDP – GDP generated directly by

industries on specific tourism assets such as new visitor

the Travel & Tourism industry plus its indirect and induced

accommodation and passenger transport equipment, as

impacts (see below). Total contribution to employment –

well as restaurants and leisure facilities for specific tourism

the number of jobs generated directly in the Travel &

use. This is consistent with total tourism gross fixed capital

Tourism industry plus the indirect and induced contributions (see below).

formation in table 8 of the TSA: RMF 2008.

• Government collective spending – general government spending in support of general tourism activity. This can

Direct Spending Impacts

include national as well as regional and local government

Visitor exports – spending within the country by international

spending. For example, it includes tourism promotion, visitor

tourists for both business and leisure trips, including

information services, administrative services and other public

spending on transport. This is consistent with total inbound

services. This is consistent with total collective tourism

tourism expenditure in table 1 of the TSA: RMF 2008.

consumption in table 9 of TSA: RMF 2008.

Domestic Travel & Tourism spending – spending within a country by that country’s residents for both business and leisure trips. Multi-use consumer durables are not included

• Supply-chain effects – purchases of domestic goods and services directly by different sectors of the Travel & Tourism industry as inputs to their final tourism output.

since they are not purchased solely for tourism purposes.

Induced contribution – the broader contribution to

This is consistent with total domestic tourism expenditure

GDP and employment of spending by those who are

in table 2 of the TSA: RMF 2008. Outbound spending by

directly or indirectly employed by Travel & Tourism.

residents abroad is not included here, but is separately

Other Indicators

identified according to the TSA: RMF 2008 (see below).

Outbound expenditure – spending outside the country by

Government individual spending – government spending

residents on all trips abroad. This is fully aligned with total

on individual non-market services for which beneficiaries

outbound tourism expenditure in table 3 of the TSA:

can be separately identified. These social transfers are

RMF 2008.

directly comparable to consumer spending and, in certain cases, may represent public provision of consumer services. For example, it includes provision of services in national parks and museums.

Foreign visitor arrivals – the number of arrivals of foreign visitors, including same-day and overnight visitors (tourists) to the country.

WTTC Travel & Tourism Economic Impact 2012

15

Methodological note In 2011, WTTC refined its methodology for estimating the direct contribution of Travel & Tourism to be fully consistent with the UN Statistics Division-approved 2008 Tourism Satellite Account: Recommended Methodological Framework (TSA:RMF 2008). Some further revisions to the research have been made in 2012 as part of WTTC’s ongoing commitment to align the research with the TSA:RMF 2008. This has involved further benchmarking of country reports to official, published TSAs, including for countries which are reporting data for the first time as well as updates to earlier years. As part of the alignment process we are now also able to isolate and exclude international travel flows related to education.  In addition to 181 individual country reports, one world report and 17 covering world regions and sub-regions, we also provide reports with combined results for special economic groupings including, for the first time in 2012, the G20 and SADC.

Special economic groups G20 Argentina, Australia, Brazil, Canada, China, European Union, France, Germany, India, Indonesia, Italy, Japan, Mexico, Russia, Saudi Arabia, South Africa, South Korea,Turkey, UK, USA.

SADC (Southern African Development Community) Angola, Botswana, Democratic Republic of Congo (DRC), Lesotho, Madagascar, Malawi, Mauritius, Mozambique, Namibia, Seychelles, South Africa, Swaziland, United Republic of Tanzania, Zambia, Zimbabwe.

BRIC Brazil, Russia, India, China.

APEC (Asia-Pacific Economic Cooperation) Australia, Brunei, Canada, Chile, China, Hong Kong, Indonesia, Japan, South Korea, Malaysia, Mexico, New Zealand, Papua New Guinea, Peru, Philippines, Russian Federation, Singapore, Taiwan, Thailand, USA, Vietnam.

OECD (Organisation for Economic Co-operation and Development) Australia, Austria, Belgium, Canada, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Japan, South Korea, Luxembourg, Mexico, Netherlands, New Zealand, Norway, Poland, Portugal, Slovakia, Spain, Sweden, Switzerland, Turkey, UK, USA.

16

WTTC Travel & Tourism Economic Impact 2012

Economic impact reports: Regions, sub-regions and countries WORLD

Algeria

Anguilla

Egypt

Antigua & Barbuda

Libya

Aruba

Morocco

Bahamas

Tunisia

Barbados

Angola

Bermuda

Benin

Caribbean

China

Luxembourg

Hong Kong

Malta

South Korea Macau

Taiwan

Netherlands Poland

Portugal

Romania Slovakia

Slovenia

Fiji

Spain

Kiribati

Sweden

Other Oceania

UK

Guadeloupe

Solomon Islands

Albania

Chad

Haiti

Tonga

Armenia

Democratic Republic of Congo

Martinique

Jamaica

Puerto Rico

Gabon

St Kitts & Nevis

Ghana

St Vincent & the Grenadines

Guinea

St Lucia Americas

Gambia

Bangladesh South Asia

Ethiopia

Vanuatu Asia

Comoros

Azerbaijan Belarus Bosnia Herzegovina

India Nepal

Croatia

Pakistan

Other Europe

Central African Republic

Grenada

Country Lithuania

Europe

Cape Verde

Dominican Republic

Subregion

Japan

New Zealand

Dominica

Cameroon

Region

Australia

Former Netherlands Antilles

Burundi

Country

Mongolia

Cuba

Burkina Faso

Sri Lanka

Trinidad & Tobago

Maldives

US Virgin Islands

Cambodia

Iceland Kazakhstan Kyrgyzstan

Brunei

Lesotho

Argentina

Indonesia

Montenegro

Madagascar

Belize

Laos

Norway

Mali

Brazil

Myanmar

Serbia

Malawi

Bolivia Chile

Mozambique

Colombia

Namibia Niger

Nigeria

Republic of Congo Reunion Rwanda

Latin America

Mauritius

Sao Tome & Principe

Costa Rica

Malaysia

Papua New Guinea Philippines

Turkey

Thailand

Bahrain

Austria

Israel

Ecuador

Vietnam

Guyana

Belgium

Guatemala Honduras

Bulgaria Cyprus

Panama

Czech Republic

Sierra Leone

Peru

Paraguay

South Africa

Suriname

Sudan

Uruguay

Swaziland Tanzania

Togo

Uganda

Zambia

Zimbabwe

Venezuela

Canada

Mexico

USA

European Union

Nicaragua

Senegal

Seychelles

Moldova

Switzerland

Singapore

El Salvador

Macedonia

Russia

Denmark Estonia Finland France

Germany

Greece

Ukraine

Iran

Jordan Middle East

Kenya

SouthEast Asia

UK Virgin Islands

Ivory Coast

North America

SUB-SAHARAN

Subregion

Cayman Islands

Botswana

Africa

Region

European Union

Subregion Country

NORTHEAST Asia

Region

Oceania

Country

Europe

Subregion North Africa

Region

Kuwait

Lebanon Oman Qatar

Saudi Arabia Syria UAE

Yemen

Hungary

Ireland Italy

Latvia

WTTC Travel & Tourism Economic Impact 2012

17

The World Travel & Tourism Council is the forum for business leaders in the Travel & Tourism industry.

With the Chairs and Chief Executives of the 100 foremost Travel & Tourism companies as its Members, WTTC has a unique mandate and overview on all matters related to Travel & Tourism.

WTTC works to raise awareness of Travel & Tourism as one of the world’s largest industries, supporting some 255 million jobs and generating 9% of global GDP in 2011.

Together with its research partner, Oxford Economics, WTTC produces comprehensive reports on an annual basis – with updates whenever required – to quantify, compare and forecast the economic impact of Travel & Tourism on 181 economies around the world. It also publishes a World report highlighting global trends, as well as reports on regions, sub-regions and special economic groupings.

To download one-page summaries, the full reports or spreadsheets, visit www.wttc.org

Assisting WTTC to provide tools for analysis, benchmarking, forecasting and planning.

Over the last 30 years Oxford Economics has built a diverse and loyal client base of over 300 organisations worldwide, including international organisations, governments, central banks, and both large and small businesses. Headquartered in Oxford, England, with offices in London, Belfast, Paris, the UAE, Singapore, Philadelphia, New York and San Francisco, Oxford Economics employs over 70 full-time, highly qualified economists and data specialists, while maintaining links with a network of economists in universities worldwide.

For more information please take advantage of a free trial on our website, www.oxfordeconomics.com, or contact John Gaster, Oxford Economics, Abbey House, 121 St Aldates, Oxford, OX1 1HB, UK. Tel: +44 (0) 1865 268 900; email: jtholstrup@oxfordeconomics.com

18

WTTC Travel & Tourism Economic Impact 2012

CHAIRMAN ABERCROMBIE & KENT

Geoffrey J W Kent Founder, Chairman & CEO

PRESIDENT & CEO WORLD TRAVEL & TOURISM COUNCIL

OUTRIGGER ENTERPRISES GROUP

DOLPHIN CAPITAL INVESTORS

RIOFORTE INVESTMENTS SA

DUBAILAND

Dr Richard R Kelley Chairman Emeritus

Manuel Fernando Espírito Santo Chairman

SABRE HOLDINGS

David Scowsill

Tom Klein President

VICE CHAIRMEN

SHUN TAK HOLDINGS

GLOBAL LEISURE PARTNERS Mark Harms Chairman & CEO

MANDARIN ORIENTAL Edouard Ettedgui Group Chief Executive

SILVERSEA CRUISES

Manfredi Lefebvre d’Ovidio di Balsorano de Clunieres Chairman

THE TRAVEL CORPORATION

Brett Tollman President & Chief Executive

TUI AG

Dr Michael Frenzel Chairman of the Executive Board

Pansy Ho Managing Director

TRAVEL GUARD WORLDWIDE Jeffrey C Rutledge Chairman & CEO

TRAVELPORT

Gordon Wilson President & CEO

TSOGO SUN GROUP Jabu Mabuza Deputy Chairman

VISITBRITAIN

Christopher Rodrigues, CBE Chairman

GLOBAL MEMBERS

WORLD TRAVEL & TOURISM COUNCIL

ALTOUR

Jean-Claude Baumgarten

Alexandre Chemla President

WYNDHAM WORLDWIDE

AMADEUS IT GROUP SA

Stephen P Holmes Chairman & CEO

EXECUTIVE COMMITTEE ACCOR

Denis Hennequin Chairman & CEO

AMERICAN EXPRESS COMPANY

William Glenn President, Global Merchant Network Group

BEIJING TOURISM GROUP Qiang Duan Chairman

BHARAT HOTELS

Jyotsna Suri Chairperson & Managing Director

CARLSON

Hubert Joly President, CEO & Director

EMIRATES

Gary Chapman President Group Services & Dnata, Emirates Group

ETIHAD AIRWAYS James Hogan CEO

HILTON WORLDWIDE

Christopher J Nassetta President & CEO

INTERCONTINENTAL HOTELS GROUP PLC Richard Solomons Chief Executive

Luis Maroto President & CEO

Jose Antonio Tazón Chairman of the Board

AVIS BUDGET GROUP Ronald L Nelson Chairman & CEO

BEIJING CAPITAL INTERNATIONAL AIRPORT CO Zhiyi Dong Chairman

Guanghui Zhang President & CEO

BEIJING TOURISM GROUP Yi Liu President

Sebastián Escarrer Vice Chairman

EAST JAPAN RAILWAY COMPANY Satoshi Seino President & CEO

EXPEDIA INC

Dara Khosrowshahi President & CEO

FAIRMONT RAFFLES HOTELS INTERNATIONAL Chris J Cahill COO

GLOBAL BLUE GROUP Per Setterberg President & CEO

HERTZ CORPORATION Mark Frissora Chairman & CEO, Hertz Corporation

Michel Taride President, Hertz International & Executive Vice President, Hertz Corporation

HNA GROUP

Feng Chen Chairman of the Board

HOGG ROBINSON GROUP David Radcliffe Chief Executive

MGM RESORTS INTERNATIONAL Jim Murren CEO

MISSION HILLS GROUP

Ted J Balestreri Chairman & CEO

CHINA INTERNATIONAL TRAVEL SERVICE, HEAD OFFICE (CITS) Rong Chen CEO

Jean Gabriel Pérès President & CEO

NH HOTELS

Mariano Pérez Claver Chairman

ORBITZ WORLDWIDE Barney Harford CEO

PAN PACIFIC HOTEL GROUP Patrick Imbardelli President & CEO

PHOCUSWRIGHT Philip C Wolf President & CEO

QUNAR

Chenchao Zhuang Co-Founder & CEO

RADISSON EDWARDIAN HOTELS Jasminder Singh Chairman & CEO

REED TRAVEL EXHIBITIONS Richard Mortimore Managing Director Jaume Tàpies President

HOTELPLAN HOLDING

R TAUCK & PARTNERS

Hans Lerch Vice Chairman & CEO

Robin Tauck President

HUANGSHAN TOURISM GROUP

S-GROUP CAPITAL MANAGEMENT

CHOICE HOTELS INTERNATIONAL Stephen P Joyce President & CEO

COSTA CRUISES Pier Luigi Foschi Chairman & CEO

CTRIP.COM INTERNATIONAL

Khalid A bin Sulayem Director General

DIAMOND RESORTS Stephen J Cloobeck Chairman & CEO

DLA PIPER

Sir Nigel Knowles Co-CEO

RK Krishna Kumar Vice Chairman

JONES LANG LASALLE HOTELS Arthur de Haast Global CEO

JTB CORP

Hiromi Tagawa President & CEO

LEBUA HOTELS & RESORTS CO LTD Rattawadee Bualert President Deepak Ohri CEO

LOEWS HOTELS

Jonathan M Tisch Chairman & CEO

LOS ANGELES WORLD AIRPORTS Gina Marie Lindsey Executive Director

Andy Payne CEO

ZAGAT SURVEY LLC

Tim Zagat Co-Founder, Co-Chair & CEO

Adam Weissenberg Global Segment Lead - Travel Hospitality and Leisure

RELAIS & CHÂTEAUX

INDIAN HOTELS COMPANY LTD

WILDERNESS SAFARIS

MÖVENPICK HOTELS & RESORTS

Clement Kwok CEO & MD

Marty Salfen General Manager, Global Travel & Transportation Industry

Matthew D Upchurch CTC CEO

INDUSTRY PARTNERS

HONG KONG & SHANGHAI HOTELS

IBM

VIRTUOSO

Dr Ken Chu Chairman & CEO

Vladimir Yakushev Managing Partner

CANNERY ROW COMPANY

MARRIOTT INTERNATIONAL

MELIÁ HOTELS INTERNATIONAL

Paul Denis Griffiths CEO

Raimund Hosch President & CEO

HYATT HOTELS CORPORATION SHANGRI-LA INTERNATIONAL HOTEL Mark S Hoplamazian MANAGEMENT President and CEO

Giorgio Boscolo CEO

DEPARTMENT OF TOURISM & COMMERCE MARKETING, GOVERNMENT OF DUBAI

Arne M Sorenson President & CEO

DUBAI AIRPORTS INTERNATIONAL

MESSE BERLIN GMBH

Jiwei Xu Chairman

Min Fan CEO

JW Marriott, Jr Chairman & CEO

Mohammed Al Habbai CEO

Dong-Bin Shin Chairman

BOSCOLO GROUP

JUMEIRAH GROUP Gerald Lawless Executive Chairman

Miltos Kambourides Managing Partner

LOTTE

Greg Dogan President & CEO

SOUTH AFRICAN AIRWAYS Sizakele Mzimela CEO

SPENCER STUART

Jerry Noonan Co-leader, Global Hospitality & Leisure Practice

STARWOOD HOTELS & RESORTS WORLDWIDE, INC Frits D van Paasschen President & CEO

TAJ HOTELS RESORTS & PALACES Raymond Bickson Managing Director & CEO

TAP PORTUGAL Fernando Pinto CEO

TRANSAERO AIRLINES Alexander Pleshakov CEO

UNITED AIRLINES Jeff Smisek President & CEO

Jim Compton Executive Vice President & CEO

DELOITTE

REGIONAL MEMBERS DOURO AZUL Mario Ferreira CEO

HONORARY MEMBERS ACCOR

Gérard Pélisson Co-Chairman, Supervisory Board

AMERICAN EXPRESS COMPANY Jonathan S Linen Adviser to Chairman

ANDRÉ JORDAN GROUP André Jordan Chairman

FT MOORE P/L

Sir Frank Moore, AO Chairman

THE HERTZ CORPORATION

Frank Olsen Retired Chairman of the Board

NOMURA INTERNATIONAL Lord Colin Marshall of Knightsbridge Chairman

TZ ASSOCIATES

Tommaso Zanzotto President

UNIVERSAL MEDIA Carl Ruderman Chairman

CHAIRMAN EMERITUS RRE VENTURES

James D Robinson III General Partner WTTC Chairman (1990-1994)

IMMEDIATE PAST CHAIRMAN GLOBAL ALLIANCE ADVISORS LLC Vincent A Wolfington Chairman WTTC Chairman (2004-2007)

FORMER CHAIRMEN INTERCONTINENTAL HOTELS GROUP PLC Sir Ian Prosser Retired Chairman WTTC Chairman (2001-2003)

AIG INC

Harvey Golub Non-Executive Chairman WTTC Chairman (1996-2001)

ROBERT H BURNS HOLDINGS LTD Robert H Burns Chairman WTTC Chairman (1994-1996)

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