50 Voices Nicky & Angela

50 Voices

NICKY & ANGELA

50 Voices captures the authentic voice of the people that use our services and our staff as Turning Point celebrates its 50th anniversary

50 Voices

Nicky Roantree & Angela Evans

50 Voices

Nicky Roantree & Angela Evans

Nicky Roantree is a support worker for Suzie Deeble at The Octagon, a residential care home for people with learning disabilities. Turning Point took over The Octagon three years ago. During that transition, Nicky was transferred from the NHS to Turning Point. Suzie has resided at The Octagon for 18 years.

I have a really good relationship with Suzie. I support Suzie with everything including helping her with day to day activities such as personal care. Suzie’s Parkinson has deteriorated rapidly over the last two years but that doesn’t stop her from doing what she likes. We take Suzie on holiday twice a year.

She recently went to London to visit her cousin Angela. It was great to see them laughing together.

On the 30th November to the 7th December, Suzie will be travelling to Blackpool to celebrate her birthday; she is looking forward to the trip.

My relationship with Suzie and the rest of the residents at The Octagon is what I enjoy the most about my job

I think it takes a special kind of person to support Suzie but mainly my experience helps me to support Suzie. I’ve been supporting Suzie for 18 years and during that time, I have developed a strong bond with her. My relationship with Suzie and the rest of the residents at The Octagon is what I enjoy the most about my job. Just recently, Suzie’s cousin Angela sent an email to the staff at The Octagon, thanking us for our continuous support to Suzie. This was lovely of her. Overall, Turning Point is really good because they back you with everything you do.

50 Voices

Nicky Roantree & Angela Evans

Angela Evans is the cousin of Suzie Deeble.

How do Suzie’s support workers help Suzie through her Turning Point journey?

Suzie’s support workers are really intuitive about her needs.

Suzie’s support workers are really intuitive about her needs. They do everything for her, providing Suzie with loving and caring support, such as ensuring that Suzie always looks beautiful. The continuity of care Suzie receives from her support workers is an enormous benefit, and staff go over and above their duty to provide Suzie with the support that gives her a fulfilling life.

What does Turning Point mean to you & Suzie?

For me, it’s appreciating that The Octagon is run with diligence, care and with high calibre staff. Suzie’s family don’t live near her, but we can relax knowing that Suzie’s needs are always being met; that reassurance means so much. It is wonderful to see how hard The Octagon staff work to ensure that residents get as much out of life as possible.

The Octagon has encouraged Suzie to continue, as far as possible, to do the things she enjoys. Turning Point provides a safe and comfortable environment for Suzie.

Can you describe Suzie in three words after receiving support from Turning Point?

Happy, safe and loved.

50 Voices

Turning Point Standon House 21 Mansell Street London E1 8AA 020 7481 7600 info@turning-point.co.uk

50 Voices Learn more at www.turning-point.co.uk For press enquiries about 50 Voices please contact press@turning-point.co.uk