User Interface - Human factors in e-bus deployment

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According to the survey results, confidence in driverless technology improved considerably after the test drive.

6.5 Utrecht Optimizing driving skills and experiences for bus drivers Driving more sustainably is something that is best learned during and after a bus ride. To support the drivers, Qbuzz introduced the Qdrive program. It provides insights and tools for the bus drivers about driving behavior so that, if necessary, they can adapt their behavior. In the (electric)buses, the drivers can gain insight into how sustainably they drive. The driver gets feedback on the signals that appear on a display to indicate the sustainability of the bus ride. The display contains a red, orange and a green light. The green light indicates the most fuel-efficient driving style. In addition to this direct feedback, during a pilot phase, the driving comfort of the passengers and drivers was also measured during the bus ride. This was done with an activity tracker that monitors for example the heart rate and gives feedback from the passengers experiences. The data on sustainable driving and riding comfort during the trip was analysed and can be viewed afterwards in an app on a tablet provided by Qbuzz. The information helps the bus driver to understand how well he or she scores on sustainability and driving comfort. An explanation is given about the analysis and tips are provided to improve both driving sustainability and riding comfort. Qbuzz anonymizes the gathered data to ensure that only the information essential for improving the driving behavior is shown. To further support the driver in addition to the analysis and tips, videos explain how to improve sustainable driving and increase driving comfort. The described methods guarantee better driving behavior for bus drivers and better experience for the passengers. It also ensures that Qbuzz has fewer CO2 emissions and that the e-bus battery capacity is used optimally.

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