TUV.COMMUNICATION
/ Contents Alive
04 / 11
Electric Vehicles: An Anticipated Hit in China
Going up: Lift and Elevator Energy Efficiency Verification
Who Should be Responsible for the Frequent "Quality Scandals"?
04/ 09
Is Lean Meat Powder Acceptable?
10/ 11
Featured Service
12 / 35
Recycled Material Verification Service and Introduction to a Trend
CSR Pacing from Organizational Innovation to Product / Service Innovation– Sharing, Cooperation, Win-win
AMICCOM A7153 Chip Tested by TÜV Rheinland Granted RF4CE Certificate by ZigBee Alliance
TÜV Rheinland Providing the Latest TCO Certified Displays 6.0 Testing
Chongqing, a Key City in Western China
12/ 13 14/ 15 16/ 17 18 19
20/ 23 24/ 27
Auman GTL Became the 1st Chinese EN Heavy Truck
28/ 29
CNPV was Issued the First ISO14067 Certificate in the Photovoltaic Industry
30/ 31
The First Switch Witness Laboratory Certificate of 2012 was Issued
32/ 33
XIHARI Awarded CBTL Certificate
34/ 35
Technical Expertise
36 / 41
Advanced-Level Product Material Identification
36 37
N e w Te s t i n g S e r v i c e H a r m f u l Organophosphorus Compounds (OPC) in Plastic Products
TUV.COMMUNICATION
Standard Update for Measurement, Control, and Laboratory Use Electrical Equipment in the Scope of IEC/EN 61010-1
Global News Flash
38/ 41
Sichuan Teacher Training: 1st Module Completed
Successful Tree-planting Activity in Qingdao
44 45
42 / 43 42
Mori Seiki was Issued Certificate for Radiation Monitoring and Control Process
TÜV Rheinland Acquires Korean Specialist Service Provider for Nuclear Technology
Vodafone Receives Certificate for its Business Continuity Management
Voluntary First Aid Training with Red Cross
42
46 / 49
Training and Consulting Schedule
43
Training and Consulting 2012 Jun-Aug Schedule
編輯團隊 Credit
TÜV Rheinland’s Expert Team Starts Technical Acceptance for New Berlin Brandenburg Airport
43 How to contact us
Social Responsibility
44 / 45
HK Staff Joined Standard Chartered HK Marathon
45
44
46/ 49
時訊︱Alive
Who Should be Responsible for the Frequent
"Quality Sca
TUV.COMMUNICATION
andals"? Earlier this year, several reports indicated that milk produced by a famous brand in China contained additives that were harmful to human health. While the memory and effects of this incident still lingered, new product quality scandals involving leading Chinese companies created further stress for consumers and brought stainless steel cookware, floor products and drug under the public spotlight. What is at the root of such incidents – manufacturers’ lack of awareness of their safety responsibilities, cost considerations, the limitations of the relevant laws, regulations or standards, or the accountability of the testing and supervising departments? This is a difficult question to answer. Yet the insights from these scandals reveal that the mechanism intended to g u a r a n t e e p r o d u c t q u a l i t y a n d s a f e t y – i n v o l v i n g manufacturers, testing and certification bodies, official standardsetting organisations and consumers – is far from satisfactory.
時訊︱Alive
Empowering consumers with the right information via convenient resources, represents an important step in raising awareness of product safety.
TUV.COMMUNICATION
The potential consequences surrounding these incidents deserve further consideration and hint further implications. One key observation is that the companies involved are large-scale industry leaders. Attention is rarely paid to small producers. If the safety quality of high-end brands is questioned, who can consumers trust? Problems with stainless steel cookware cause consumers to wonder whether similar problems exist with other stainless steel food containers. The industrial glues in flooring emit toxic gases. Can we be sure that all products using such glues are closely monitored for uncontrolled emissions? Other than capsules, are the other packages for drugs qualified? Another observation from these cases is that when confronted by questions from the media, the companies quoted test results from some international certification body as the basis for their defense. This may be regarded as a sign of progress, as the media have the right to pose questions and companies should be able to back up their testimony with proof. Although quoting testing results from an international certification body should become routine, many media do not really understand the process and legal bearing of such certificates and cannot differentiate between official and non-official certifiers. Many unfounded accusations have been made, suggesting that certification bodies have business relations with the relevant companies and thus the test results are biased. Education of the public and the media on the certification process by “accredited� testing houses is clearly lacking.
Many national product standards, which are frequently mentioned on both sides of the public and corporate fence, were created quite long ago. While companies are experiencing innovations in production processes and new materials, the pace at which standards are updated seems to be too slow to keep up with such continuous developments. There is an urgent need for an impartial development mechanism to be formed for the production, m od if ic at io n an d up da ti ng o f p r o d u c t s t a n d a r d s . H o w e v e r, suspicions that certain major companies are hijacking national standards can be heard from time to time. We can still remember the doubt over whether the new standards for dairy products were drafted by a few dairy manufacturing giants. This makes it even harder for the public to determine who to trust. A clear answer on how to guarantee minimal product safety needs to be provided, offering governmental supervision bureaus a wider space to play their key roles. W h e n s a f e t y i n c i d e n t s o c c u r, consumers’ primary concerns are to seek the channels through which they can obtain help, identify which organisations they can trust, and demand when the truth will be clarified. In a virtually connected society in which information spreads
fast, questions that are not answered quickly and convincingly can affect the reputation of stakeholders by disrespecting the general public's right to be properly informed. How to develop consumers' active awareness of safety, shape companies' sense of responsibility for their products, and establish the authority of supervisory organisations are practical problems that need to be settled immediately. We may be able to learn from cases of product safety supervision in mature developed countries. First, we need to establish a solid system of product recall. In daily life, the products that are most frequently recalled are internationally renowned car brands or IT products. The companies concerned actively apply for recalls due to quality problems or safety problems and provide free repairs or replacements for consumers. How many proactive product recall cases feature domestic brands? Why is it difficult to give an immediate answer here? Is the quality of international brands not as good as that of domestic products? Does China still not have a system for product recall in place, and if not, why not? Is it that local companies lack a sense of responsibility or that the cost of liability for accidents is too low? The answer tells its tale.
Second, in countries where people have a mature awareness of safety, consumers themselves will ensure that products carry the certification marks of authoritative certification bodies before purchasing them. These bodies enjoy strong reputations, and people are familiar with them. Furthermore, the manufacturers are also willing to place the awarded safety marks on their products to give consumers confidence. If major incidents occur due to safety problems with the product, the associated certification bodies must undertake joint liability and may even face legal penalties. Turning to our local market, how do we fare regarding joint liability? To be frank, the relative systems in our country and the habits of our consumers are not yet matching the actual needs. However, this should not compromise our determination to construct "a country powerful in quality�. This year, the National
TUV.COMMUNICATION
Bureau of Quality Inspection
As society pays more attention to
proposed the working principle of safety, facilitating development
honesty, quality and safety, the services of third party certification bodies that project trust are
and strengthening quality
increasingly in demand. Certification
"focusing on quality, guaranteeing
testing". In addition to the efforts of governmental organisations, manufacturers, third party testing bodies, standard-setting organisations and consumers also need to make the effort to realise the goal of "a country powerful in quality". As for manufacturers, brands cannot be built in a day. However, an image created through painstaking
and approval are employed for the first time in the "12th Five Year Plan", placing greater emphasis on the work of certifiers in the context of national economic and social development. As a member of the industry, TĂœV Rheinland advocates that every industrial organisation should improve self-discipline and help manufacturers to identify quality and safety standards in production, and thus ensure that products satisfy the safety and quality requirements
efforts could collapse overnight
of the target market. Products should
due to quality problems with just
also meet the needs of consumers
one product. No matter whether
and safeguard their health, reducing
companies are facing international
the risk of complaints and recalls
markets or focusing on local
once they enter the market. We can
development, we suggest that they
respond to manufacturers’ specific
aspire to the highest standards of
requirements with our tailor-made
product safety as a basic objective.
testing services, to ensure high-
quality products that will add value to their brands and ensure consumers' confidence. Meanwhile, as an active participant in setting international standards, we hope to bring our experience to China to help domestic organisations upgrade their national and industrial safety standards to provide a basis for evaluation. Last but not the least, we appeal to open up the domestic product safety testing market to break through the bottleneck of industrial development as quickly as possible, to improve the level of domestic product testing and keep pace with the development of new products. By shaping the organic and open consumption cycle, combined with manufacturers, standardsetting organisations, testing bodies and consumers, quality of life will be promoted and consumers will purchase with confidence. Finally, "made in China" will become a synonym of quality and liability.
10
Is Lean Meat Powder Acceptable?
Due to the recent opening up of beef imports from the United States, the term “lean meat powder� has become not only the focus of media attention, but also an issue of public concern.
TUV.COMMUNICATION
Pigs and cattle are the main sources
lean meat powder is harmful to the
of human animal protein, and Dong-
human body, and the ingredients
po pork stew and beef noodles are
are mostly approved medications,
common dishes on Chinese dining
the drugs are, after all, not “food”,
tables. Due to the recent opening
and the security issue must not be
up of beef imports from the United
overlooked.
States, the term “lean meat powder” has become not only the focus of
Ta i w a n h a s n o t a p p r o v e d t h e
media attention, but also an issue
use of lean meat powder and
of public concern. According to
the health standard is still set as
the current media reports and press
“Detection not allowed”. Although
releases from the Food and Drug
commercially available simple
Administration and the Department
test reagents can facilitate testing,
of Health, the policy of the Executive
businesses must keep in mind that
Yuan is based on the principle of
the test results may not conform
being “within safe limits, cattle and
to the “Detection not allowed”
pig separation, mandatory labeling,
health standard, due to the limited
and excluding offal.” Hence, safety
capacity and sensitivity of the tests.
is still a wide concern, especially for the general public who want nothing
TÜV Rheinland Aimex has long
endorsement of professional testing.
more than to be able to select and
been concerned about food safety
Duff Rheinland has always insisted
enjoy high quality meat without
in Taiwan, and the company was
on food safety and our guaranteed
concerns over its safety.
the first to implement a lean meat
accurate testing ser vice is the
powder testing service. The “Test
best way of monitoring quality.
of full lean meat powder found
Regardless of whether or not lean
in meat products” programme
meat powder is opened up for use,
has recently been launched to
we will continue to uphold the
simultaneously analyse eight of
principles of precision and integrity,
the products in lean meat powder,
safeguarding consumers, and
including ractopamine (i.e.,
assisting operators in confirming
paylean), clenbuterol, salbtamol
the quality of goods, thereby
and so on, to assist the market in
ensuring that the general public
testing all meat items and track
can purchase meat items safely,
suppliers’ imported meat quality.
and maintaining the reputation
“Lean meat powder” is actually the common name of an agonist; its scientific name is “sympathomimietic stimulant ( β -agonist)”. Pharmaceutically, it is classified under the “adrenal beta-receptor agonists”, which include various drugs such as clenbuterol, ractopamine, salbtamol and terbutaline. Adding lean meat powder aids protein synthesis, reduces the number of feeding days and increases production efficiency. Although no medical research has indicated that the consumption of
of businesses and the rights of The establishment of a positive food reputation requires the
consumers.
11
12
Recycled Material Verification Service and Introduction to a Trend
TUV.COMMUNICATION
Yet it has become harder to ignore what we throw away. The advent of the information age has brought with it new products that are released onto the market in quick succession. Consumers buy them just as quickly, and discard ‘old’ products that contain enclosures, castings and electrical components made of materials that are difficult to classify and recycle. Fortunately, changes in government policies, the creation of recycling systems and increased public awareness have meant that electronic waste is now recycled and reused more often. There is now a relatively sustainable supply chain of recycled materials. In addition, the concepts behind the management of electronics disposal have expanded from the early Extended Producer Responsibility (EPR) and Waste Electrical and Electronic
Equipment (WEEE) ) -Directives, to today's internationally recognized voluntary regulations on recycled materials such as Sweden’s TCO eco-label, Germany’s Blue Angel eco-label, America’s Electronic Product Environment Assessment To o l ( E P E A T ) a n d Ta i w a n ’ s Environmental Label. These voluntary regulations require manufacturers, particularly monitor and laptop manufacturers, to use a certain percentage of recycled materials in plastic parts to meet the goal of eco-design and promote mandatory resource recycling. Among these regulations, TCO Edge has the strictest requirements for monitor products; which is a minimum of 65% recycled materials, all of which must be post-consumer plastics. With the rise of environmental consciousness and increased social-ecological responsibility taken by corporations, manufacturers are increasingly using recycled materials in their products, which not only ensures that they fulfill their
corporate social responsibility (CSR) but also influences their partners in the green supply chain. Because a recycling system has been established and recycling technology is becoming more mature, the use of recycled resources will continue and be extended to areas other than information products. The planet’s resources are limited. If materials from consumer products can be recycled and reused, we will not only reduce the discarding of unused materials but will also promote resource recovery, fulfilling humankind’ s responsibility for a sustainable environment. The TÜV Rheinland Group has been engaging in environmental affairs for many years. By interviewing personnel, performing audits on statistics and documentation, conducting on-site checks and verifying workers’ skills and abilities, the TÜV Rheinland Group ensures the use of recycled materials and issues certificate of compliance that indicates the increased use of recycled materials in production, and thus value added products.
13
14
CSR Pacing from Organizational Innovation to Product / Service Innovation
– Sharing, Cooperation, Win-win
TUV.COMMUNICATION
Wi t h t h e f r a m e w o r k reformation of TÜV Rheinland Greater China from Regional Management to Product Line Management, CSR Business Unit (CSR BU) established on 1st June 2010. Being social responsible is increasingly important for modern enterprises. As such, understanding the wider impact of social responsibility can help us develop new products and services. For the last two years, our CSR BU expanded from few resource members to 50 experienced and professional auditors covered from south China to middle and north China. In 2011, our business has achieved 120% increase. In addition, apart from existing SA8000/BSCI/EICC certification accreditation, we have also achieved:
Sedex (SMETA) Accreditation: We h a v e p r o v i d e d s o c i a l responsibility a u d i t s e r v i c e t o large British retailers TESCO and Mothercare in adherence to SMETA standards. In addition, we have also provided audit services to a number of fast consuming goods brands, such as: Kraft and Unilever.
AA1000 (GRI Report & CSR Report Verification) qualification A key challenge facing business is the need for more reliable indicators of progress in the field of CSR, along with the dissemination
of CSR strategies. In 2012, we have provided CSR inspection report to leading brand Huawei Investment Holdings Ltd.. We are deeply aware of the wide use of CSR report by national and international wellknown enterprises as part of their business strategic development plan.
ICTI Accreditation: On 1 January 2012, we have obtained the Accreditation for ICTI Care Foundation. We are the only authorized third party certification body in recent years. This represents a high recognition on TÜV Rheinland fair objective brand image, and is a high recognition on our team spirit, work attitude and performance.
performance through relevant training and assessment service. Our CSR BU has established a sound communication and cooperation relationship with well-known industry enterprises, for instance: The International Federation of Inspection Agencies (IFIA), Business for Social Responsibility (BSR), Golden Bee China Enterprise Social Responsibility Council, and Guangdong Academy of Social Sciences. In 2012, we will focus on North American market, till now, we have involved in the business with several well-known buyers. Meanwhile, we also step up the development of domestic
ICS Accreditation:
market, working with the world’
With a continuous unremitting effort, we have obtained ICS accreditation and gained the business partnership with one of its key members--Carrefour.
s biggest B2B platform on business
ISO26000 Assessment Service:
With the highly recommended
ISO26000 is the latest social responsibility guidance in the market and is intended to assist organizations in contributing to sustainable development. Organizations around the world, and their stakeholders, are becoming increasingly aware of the need for and benefits of socially responsible behavior. Based on the guidance, we can promote common understanding in the field of social responsibility; enhance complement of social responsibility and sustainable development
information credibility provision to its high-end suppliers. And thus, it helps suppliers and B2B platform to enhance brand image.
support from management, in the future, CSR BU is facing challenges and risks “How to achieve more efficient cross regional, cross product line cooperation and resource allocation to integrate various resources and service, and become a reliable one-stop leading provider of product testing, product inspection, and system certification services & solutions in Greater China, contributing towards the sustainable development of society.”
15
16
TUV.COMMUNICATION
AMICCOM A7153 Chip Tested by TÜV Rheinland Granted RF4CE Certificate by ZigBee Alliance
The AMICCOM A7153 chip has
standards, the ZigBee
Receiving certification from
passed compliance testing at TÜV
Alliance has developed
the ZigBee Alliance for
Rheinland and granted an RF4CE
the technology around
RF4CE is not only affirmation
certificate by ZigBee Alliance on
additional standards
February 2012. The platform is
for upper layer protocols and
specifications but also a solid
called BEERU (ZigBee Radio Unit).
applications. It has also established
foundation for end products in
of compliance with technical
testing criteria, validation and
the market. A large number of
ZigBee is a wireless networking
trademark requirements to achieve
semiconductor manufacturers,
technology developed and
compatible solutions.
wireless IP providers, OEM
administrated by the ZigBee
manufacturer and end users support
Alliance. It can be applied in a wide
In 2011, AMICCOM introduced
the ZigBee Alliance. More than
range of products covering the
the A7153 2.4GHz RF transceiver
300 leading companies around
consumer, business, industry, and
chip, which supports the ZigBee
the world contribute to ZigBee
government organization. It offers
PHY layer and MAC layer, and
specifications and solutions.
end users unlimited flexibility
is aimed at the wireless sensor
and mobility and bring wireless
network (WSN) and smart remote
The TÜV Rheinland Group has
intelligence and capabilities
control markets. In the same year,
been formally appointed by the
into daily necessities. It offers
AMICCOM joined the ZigBee
ZigBee Alliance as a ZigBee testing
enterprise optimization and
Alliance and submitted the A7153
laboratory. TÜV Rheinland joins
the standardization of wireless
to TÜV Rheinland for RF4CE
ZigBee alliance and actively
approval. The ZigBee platform
contributes to development
BEERU complies with the
of specifications and ZigBee
applications with the
RF4CE standard under all
testing methods. It also provides
advantage of simplicity,
test conditions and can
verification testing for ZigBee
reliability, low cost and
communicate with the
products.
low power. Based on open
RF4CE golden platform.
platforms in the fields of remote monitoring and control
17
18
TÜV Rheinland's Ergonomics Laboratories now conduct testing in accordance with the latest TCO Certified Displays 6.0 specification. TCO Certified Displays 6.0 is the newest generation of the TCO Certified Displays standard. TCO Certified Displays is one of the world's most popular certification marks for displays. On November 7, 2011 TCO released the draft version of the latest standard, TCO Certified Displays 6.0, which when finalized will replace the current version, TCO Certified Displays 5.2. TÜV Rheinland has the largest number of TCO-accredited laboratories, which are distributed close to manufacturers and/or major markets. Continually providing the leading testing t e c h n i q u e s a n d a d a p t a b i l i t y,
TÜV Rheinland supplies stateof-the-art TCO testing and application services to top manufacturers and brand owners -- not only for displays, but also for notebooks, computers, headsets, and projectors. With over a decade of cooperation with TCO, TÜV Rheinland's Ergonomics Laboratories have better understanding of the TCO standards and their trend of development. The latest version has stricter requirements in regard to luminance uniformity, luminance contrast, chromaticity, grayscale linearity, workload ergonomics,
and ecology. With our industryleading expertise in display testing and debugging, we provide the most efficient support to the applicant, reducing lead time and cost. The energy-consumption testing in accordance with the EPA standard series has also been incorporated within TCO Certified Displays requirements. TÜV Rheinland provides energy-saving services through its available EPA-accepted laboratories and certification bodies. The one-stop services thus provided bring tremendous advantage for clients, enabling access to expansive markets for their products.
TUV.COMMUNICATION
IT manufacturers in the world had witnessed a big movement in 2010. Manufacturers like HP, DELL, Intel, Foxconn, Quanta, Acer, Wistron and Asus moved their factories from coast to west areas. 67% iPad of the world will be made by Chengdu and 33% notebook computer of the world will be made by Chongqing after two years.
Chongqing a key City in Western China
The output of notebook computer in the beginning of this year is good. It’s around 2.77 million pieces in January and it’s 5.6 times of last January. The output of notebook computer made in Chongqing will reach 50 million pieces in this year and relevant component suppliers (around 600) will locate in Chongqing accordingly. By the way, Chongqing is working to be the most biggest base in Asia for Cloud Computing within 3 years. That can increase the requests and output of relevant equipment and display devices.
Other than IT industry, worldwide famous companies for logistic, finance, chemical, mobile, consumer and medical industries are setting up in west areas. The Economic Cooperation Framework Agreement was signed in Chongqing and it attracted many Taiwanese manufacturers. Under the background, the Forbes magazine predicted Chengdu and Chongqing will be the most developed cities in the world for coming 10 years. TÜV Rheinland had set branch offices both in Chongqing and Chengdu that we can provide local service to manufacturers in west areas.
19
20
動態與服務︱ Featured Service
Electric Vehicles: an Anticipated Hit in China The TÜV Rheinland Global Electric-Vehicle (EV) Survey which was released earlier, suggests that a majority of car owners in India and China would choose to purchase an EV in the next five years.
TUV.COMMUNICATION
T
his report draws findings from a poll of 6,421 people, conducted by our vehicle testing specialists in 12 main markets including China, Germany, Japan and the USA. From this sample, a total of 502 adult drivers in China were surveyed. The respondents owned a representative variety of cars varying in size, brand and category. The survey shows that although the problem of charging is the biggest concern for Chinese drivers, most people are still willing to invest more for the sake of environmental protection. In addition, Japan and Germany are perceived as the leaders in EV technology and thus customers would prefer to buy Japanese and German EVs. Potential EV buyers selected Volkswagen as their preferred brand.
The survey confirmed that Chinese drivers commute mainly in cities and most driving is short- or mid-distance. When asked if they would purchase an EV in the coming five years, approximately 88% of the Chinese respondents said that they would, trail just behind India with 92%. The poll finds that 44% of respondents would use an EV in the same way as their present car, while 39% would prefer to use the EV only for regular trips. Over 60% of driving journeys are in cities and 87% of those surveyed drive less than 100km in their daily lives, with journey times of less than 2 hours. The study shows that families with a higher income drive longer hours and distances than those with lower incomes. The report found that most of the Chinese respondents drive fewer than 100 miles per day. This makes driving an EV viable because the battery needs to re-charge after a certain distance and this is likely to be satisfied. Thus, Chinese people are more willing to buy an EV than others.
21
22
動態與服務︱ Featured Service
TUV.COMMUNICATION
Environmental Benefits of EVs are high on Chinese respondents’ minds.
Access to charging points and battery safety are the greatest concerns.
In China, 40% of those interviewed said that they would like to buy an EV because of environment protection. Saving fuel (19%) tops the list of environmental concerns; including combating global warming, air pollution, protecting our future from environmental changes and environmental protection through reduced oil exploration. The cost is also relevant; for example, the rising fuel price weighs quite heavily with 32% of respondents. To this end, 16% may choose an EV to save money on fuel. The purchase price, governmental subsidy and tax credits can also assist in the adoption of electric vehicles.
Data shows that charging options, convenience and accessibility will be critical to EV adoption. People worry about the need to recharge the battery after a certain distance (22%), the availability of charging stations (19%), the number of hours required to charge the battery (9%) and loss of power while driving (4%). However, 9% of the respondents would not buy an EV due to safety considerations. Of these, 50% of them are very concerned about battery leakage/explosion (17%), battery safety (17%) and loss of power in the street (16%).
More than four out of five (80%) are willing to pay more to buy an EV to support environmental protection. 38% of the respondents claimed that they would prefer an EV to a regular vehicle even if the price of the EV was 20% higher. The study finds that those with a higher household income are more likely to value environmental protection, with 63% wanting to buy an EV, which is 11-12% higher than those with a lower income. One in four of the low-income respondents said that they were discouraged by the cost of environmental protection.
From the Chinese perspective, Japan and Germany are perceived as the leaders in EV technology. The specialists from TÜV Rheinland Group found that when asked which country was the most technologically advanced with regard to EV technology, more than half of the respondents perceived Japan (50%) and Germany (49%) as the leaders, followed by the USA (33%) and China (31%).
This result shows that Chinese drivers will choose Japanese or German brands because they believe these lead in vehicle technology. The survey also reveals that people’ s first car buying experience has a direct impact on their next purchase. Volkswagen was selected as the best choice for an electric vehicle for its brand reputation and not for a specific product. In fact, the German automaker so for does not sell EVs in China. As environmental and energy efficiency concerns spread throughout China, electric vehicles (EV) are increasingly seen as a solution for modern transportation. As they grow ever more popular, EVs will have a profound and positive impact on energy applications, transportation and society. EVs growing popularity will also create tremendous opportunities for charging systems and other EV-related products. TÜV Rheinland is an internationally renowned third-party inspection and certification organization, our team of experts foresees the growth of this new market, being the first in China to launch testing and certification services for EV charging systems. Our service scope includes: EV charging stations, EV cables, EV charging couplers and EV on-board battery chargers. TÜV Rheinland can help charging station owners, EV manufacturers, and component suppliers demonstrate the superior quality and safety of their products and equipment.
23
24
TUV.COMMUNICATION
Going up: Lift and Elevator Energy EfďŹ ciency VeriďŹ cation The latest studies show that the energy consumption of buildings accounts for 40% of global energy consumption. As the number of buildings increases, so does the amount of energy consumed. A lift, a crucial component of any modern building, consumes on average 3%-8% of all energy. There is then great potential to improve to increase energy efficiency by simply tuning the way they operate. As various countries pay more attention to environmental issues, more policies restricting emissions and focusing on energy saving will be introduced. More lift manufacturers and users are putting lift energy efficiency and relevant assessment on their agendas. Many countries have also started to research and prepare relevant standards and regulations on lift energy efficiency.
At present, VDI 4707 Part 1 of the Association of German Engineers is commonly used for the assessment of lift energy efficiency around the world. This standard was issued in March 2009, after the comprehensive testing and assessment of 33 lifts from eight major lift manufacturers in Europe by the Swiss Agency for Energy Efficiency in 2005. The standard is applicable for the energy efficiency assessment and classification of new passenger lifts and cargo lifts as well as existing lifts. There are seven classes of lift energy efficiency based on the energy required for operation and standby, indicated by seven coloured labels from A to G, among which Class A represents optimal energy efficiency and Class G means that lift energy efficiency needs to be improved urgently.
25
26
動態與服務︱ Featured Service
TUV.COMMUNICATION
There are six steps for the energy efficiency testing as per VDI 4707 Part 1 in total. First, determine the category of the lift to be tested (Category 1-5), which is related to the type of building, the purpose of the lift and the frequency of use. Operational data from the lift manufacturer and actual operational data in use can be used to accomplish a comprehensive assessment. One critical factor in the assessment of lift energy efficiency is that each category has specific daily mean operation and standby hours, which form the basis of the calculations. Next, the actual energy consumption in operation and standby is tested. In this process, the standby energy consumption is determined 5 minutes after the last operation, and the operational energy
consumption is the average of the results over three tests. The required parameters are obtained once the relevant calculations are completed based on the above data. The lift energy efficiency can then be determined, and the certificate issued by the authoritative organization. It should be noted that the test based on VDI 4707 Part 1 only indicates the energy efficiency of a single lift. Lifts of the same model and configuration might have different energy efficiency levels due to differences in installation and frequency of use, in which case a separate test is required to issue the certificate. TÜV Rheinland began testing and certifying lift energy efficiency in Asia in 2008. The lifts it has tested are used in landmark buildings,
international commercial buildings and high-end residential buildings. So far, TÜV Rheinland has issued more than 50 lift energy efficiency certificates. The industrial service unit of TÜV Rheinland has also established a database of local lift energy efficiency attributes in Greater China. It has rich experience in testing lift energy efficiency. TÜV Rheinland provides lift energy efficiency tests, along with proposed improvement plans based on the test results. In one case concerning a test of a 14-storey residential building lift, TÜV experts graded its category of use at Class 2. The test results showed Class D standby energy needs, Class B operational energy needs and an overall energy efficiency of Class C. After careful analysis, engineers proposed a solution to improve the lift’s energy efficiency. Re-testing showed Class B standby energy needs with 67% energy saved, the same Class B operational energy needs but with 10% energy saved and an overall Class B energy efficiency with 48% energy saved. Energy consumption after the improvement was 52% lower to previous level. Along with this gain, the CO 2 footprint was reduced. If similar improvements are made across vast cities, the benefits in terms of emissions and cost are considerable. Currently, VDI 4707 Part 1 is not mandatory, but it is possible that it will become compulsory in the future. TÜV Rheinland recommends that lift manufacturers and building owners who are unfamiliar with VDI 4707 should learn more about this standard. Our team is here to discuss relevant technical issues together with you. We are confident we can help to reduce lift energy consumption and emissions as well as cutting your costs.
27
28
動態與服務︱ Featured Service
Auman GTL B
1st Chinese EN
TUV.COMMUNICATION
Became the
N Heavy Truck
The global launch of the Auman GTL, the first Chinese EN heavy truck, was celebrated in the mid of February. TÜV Rheinland safety certificate for the Auman GTL was presented on the same day. The certificate represents the highest global safety standard for heavy trucks.
The Auman GTL has passed TÜV Rheinland’s stringent tests, conducted at the Ministry of Communications testing site in Tongzhou, Beijing in November 2011. Commenting on this success, head of Mobility, TÜV Rheinland Greater China said that: “we have tested the Auman GTL by a complete set of European safety standard testing and certification tests based on EC directives and EEC regulations and standards. The Auman GTL passed all of
these tests, confirming that the truck compliances with the same technological and safety levels as equivalent European models.”
30° hill-start and hill-holding test, the 30° down-hill and hill-holding test, the routine braking test, the ABS combinational road condition test, the operation stability test and the highway and ring road tests, thus demonstrating the reliability, durability and safety of the vehicle’s components and systems. With the full trust and support of customers, the Auman GTL is expected to bring something special to the competitive commercial vehicle market.
Featuring high quality, safety, fuel efficiency, comfort and intelligence, the Auman GTL stands out as the first domestic truck to satisfy stringent European standards. Its active and passive safety systems conform to the most rigid European regulations and standards. The Auman GTL outperformed in the
TÜV Rheinland is renowned independent testing and certification expert by offering rigorous, high-quality testing and certification services from a fair and independent perspective. Its E-mark certificate for vehicles meets widelyrecognized standards approved by the EU.
29
30
TUV.COMMUNICATION
TÜV Rheinland Greater China issued the ISO14067 certificate to CNPV Solar Power SA (CNPV) on February 2012, in Dongying, Shandong Province. The CNPV solar module carbon footprint project is the first ISO14067 certificate to be issued in the photovoltaic industry by TÜV Rheinland Greater China, confirming that CNPV is one of the leading companies in environmental control and natural resources area.
CNPV believes that the ISO14067
In presenting the certificate to
certificate represents a credible
CNVP, Yushun Wong, Director
honor, and the verification by TÜV
of Systems of TÜV Rheinland
Rheinland further strengthens the
Greater China, commented that
authority of the certificate. "By
“TÜV Rheinland will continue to
promoting and demonstrating
support CNPV’s carbon footprint
the true value of our innovative
project, particularly the CSR
products, we are supporting green
programme. TÜV Rheinland adopts
energy conversion," said Mr. B.
a rigorous verification process
Ve e r r a j u C h a u d a r y, t h e C O O
to help companies to improve
a n d C T O o f C N P V.
"Through
their processes, to reduce carbon
our continuous efforts to reduce
emissions and to increase energy
environmental impact, we are
efficiency. With the professional
aiming to further reduce carbon
services of TÜV Rheinland,
consumption in the process of
enterprises can continue to improve
product recovery and to develop
their professional skills and
products with higher conversion
achieve the target of sustainable
efficiency.”
development. “
31
32
動態與服務︱ Featured Service
浙江中讯电子率先获得
开关目击试验室证书 The First Switch Witness
Laboratory Certificate of 2012 was Issued
德国莱茵TÜV于2月初向浙江中讯电子有限公司颁出了
浙江中讯电子有限公司总经理郑建中
首张大中华区开关目击试验室证书。浙江中讯电子有限公
表示：“浙江中讯电子将切实用好此
司试验室成立于2000年，2007年实施ISO17025体系，同
张证书，并且努力提高试验室数据的 准确性，做强、做大试验室。” 德
年通过CNAS试验室认可，2009年通过德国莱茵TÜV上海
国莱茵TÜV大中华区零部件产品线总
UA审核。此次凭藉开关目击试验室证书，浙江中讯电子可
经理夏波同时表示：“此张证书说明
以在其试验室完成所有德国莱茵TÜV要求的测试；并且数
德国莱茵TÜV对浙江中讯电子开关产
据将直接得到德国莱茵TÜV的认可。基于测试数据，德国
品安全和质量的充分认可，以及对双 方试验室合作的充分信任，客户同时
莱茵TÜV将在一周之内颁发浙江中讯电子TÜV及CE证书；
也可以体验到与德国莱茵TÜV合作，
这些测试数据还将直接用于一些国际证书的颁发，如俄罗
行销全球畅通无阻的一站式服务的便
斯GOST证书，阿根廷S证书，澳洲ITACS证书，加拿大及
利。我们希望与客户不仅仅是生意关
美国cTUVus证书等。
系，更是长期的合作伙伴。”
TUV.COMMUNICATION
TÜV Rheinland Greater China issued its first Switch Witness Laboratory Certificate in the early of February to Zhejiang Zhongxun Electronics Co Ltd. The Zhejiang Zhongxun Electronics laboratory, established in 2000, implement the ISO 17025 system in 2007, passed the CNAS laboratory accreditation in the same year and the TÜV Rheinland Shanghai UA examination in 2009. The Switch Witness Laboratory Certificate will enable Zhejiang Zhongxun Electronics to perform all of the laboratory tests required by TÜV Rheinland, which will accept the data and award TÜV and CE certificates to the company within a week of the test. The test data will also be used for awarding international certificates such as Russia’ s GOST certificate, Argentina’ s S certificate, Australia’ s ITACS, and North America’ s cTUVus certificate.
Zheng Jianzhong, General
switch products produced by
Manager of Zhejiang Zhongxun
Zhejiang Zhongxun Electronics
Electronics Co Ltd., remarked
and indicates our confidence in
that: “we will use this certificate
the cooperation between the two
consistently as we endeavor
parties. In addition, customers
to improve our laboratory
can experience the freedom of
data accuracy and make our
our one-stop services available
laboratory bigger and stronger”.
worldwide through cooperation
Xia Bo, General Manager of
with TÜV Rheinland. We hope
TÜV Rheinland Greater China’s
to build and maintain long
Component Product Line, said
partnerships rather than
that: “this certificate shows that
simply doing business with
TÜV Rheinland fully recognises
our customers.”
the safety and quality of the
33
34
動態與服務︱ Featured Service
西安高压电器研究院 获得CBTL证书 XIHARI Awarded CBTL Certificate 德国莱茵TÜV和西安高压电器研究院于2011年中期签署 战略合作协议，双方将携手为高压电器产品提供优质的检测 和认证服务。2012年2月21日西安高压电器研究院（以下简 称：西高院）顺利通过国际电工安全认证体系（IECEE）的 审核，并被授予了CBTL证书。 TÜV Rheinland and the Xi’ an Highvoltage Apparatus Research Institute (XIHARI) signed a strategic cooperation agreement in mid-2011 to provide joint testing and certification services for high voltage electrical apparatuses. On 21 February 2012, XIHARI successfully passed the Worldwide System for Conformity Testing and Certification of Electrical Equipment and Components (IECEE) certification requirements and was awarded a CBTL Certificate.
TUV.COMMUNICATION
顺利通过审核后，西高院可以按照国际电
With IECEE certification, XIHARI can perform tests
工安全认证体系（IECEE）的流程、依据
according to IECEE and IEC standards and issue a CB
IEC标准进行测试出具CB报告，并可由德
report, and TÜV Rheinland will then issue a CB certificate.
国莱茵TÜV出具CB证书。该报告和证书将
The report and the certificate are accepted and approved by
被国际电工安全认证体系（IECEE）旗下
53 countries and regions under IECEE.
的53个国家和地区接受和认可。 XIHARI now has three national-level product quality 西高院现挂靠有3个国家级产品质检中心，
inspection centres – the China National High Voltage
分别是国家高压电器质量监督检验中心、
Apparatus Quality Supervision and Inspection Test
国家绝缘子避雷器质量监督检验中心和国
Centre, the China National Insulator and Surge Arrestor
家电力电容器质量监督检验中心，另外还
Quality Supervision and Inspection Test Centre and the
有1个国家测量互感器型式评价实验室。同
China National Power Capacitor Quality Supervision and
时西高院也是经中国合格评定国家认可委
Inspection Test Centre – and a National Measurement
员会认可的实验室。被授权检验的产品为
Mutual Inductor Type Test and Assessment Laboratory.
高压电器类、变压器类、直流换流阀类、
The China National Accreditation Service for Conformity
绝缘子类、避雷器类、电力电容器类和静
Assessment has authorised XIHARI to inspect 69 types
止无功补偿装置，共7类69种。
of products in 7 categories, including high voltage electrical apparatuses, transformers, DC converter valves, insulators, arrestors, power capacitors and static reactive compensators.
35
36
技術專題︱Technical Expertise
Advanced- Level
Product Material Identification About this test ●
Py-GC/MS is an analytical tool able to thermally crack non-volatile or insoluble or high molecular weight compounds (e.g. polymeric materials) into fragments suitable for chromatographic analysis. The polymer can be identified via the interpretation of the characteristic fragments.
●
Identify the minor polymeric component (e.g ~ 5% PVC in PES) in a polymer blend (mixed polymer), a thin coated polymer on the fabric and polymer with a large amount of inorganic additives.
●
Identify counterfeits materials
●
Monitor the quality of materials
●
Proof the identity of the materials
●
Check the composition of materials, quantitative analysis of the major components in plastic and fabric (to be launched soon)
This new service offers the identification of unknown materials in plastic or fabric. Our chemical laboratory is amongst a few commercial lab to adopt the new hybrid technique called Pyrolysis – gas/chromatography (Py-GC/MS) which is a technique commonly used in many governments' forensic laboratory, but not in commercial laboratories.
TUV.COMMUNICATION
This new service meets the needs of increasing concern on harmful Organophosphorus Compounds in products. This harmful chemical is commonly used as flame retardants in plastic and textiles. World Health Organization has found it to be toxic and cause skin irritation to humans.
New Testing Service
Harmful Organophosphorus Compounds (OPC) in Plastic Products Organophosphorus compounds are commonly utilized as flame retardants in plastic and textiles. Materials in which OPC are used as flame retardants include, amongst others, polyvinylchloride (PVC), polyurethane foam (PU), thermoset resins, textiles, cellulosics and polyesters (PES). As plasticizers, they are utilized in materials like PVC, cellulose acetate, PES, acrylonitrile-butadiene-styrene (ABS) and synthetic rubber. Apart from their major usage, they are also used as stabilizers, anti-foaming, solvent and wetting agent.
37
38
技術專題︱Technical Expertise
IEC/EN
注
N 61010-1
TUV.COMMUNICATION
39
40
技術專題︱Technical Expertise
For equipment incorporates testing and measuring circuits, IEC/61010-2-030:2010 shall be used in conjunction with the IEC/ EN 61010-1:2010. These testing and measuring circuits may, for example: ●
●
●
measure voltages in circuits of other equipment measure temperature of a separate device via a thermocouple inject a voltage onto a circuit to analyze a new design
They are often found in but not limited to, for example: ● ● ● ● ● ● ●
Multi-meter, Oscilloscope, Temperature recorder, Hi-pot tester, Impulse tester, Grounding tester, Leakage tester
TUV.COMMUNICATION
What services we can offer? TÜV Rheinland are capable of offering testing and certification services according to the new standard which includes requirements of following country/region: CB scheme: IEC 61010-1:2010, IEC 61010-2-030:2010 German GS mark: DIN EN 61010-1:2011, DIN EN 61010-2-030:2011 Europe CE marking: EN 61010-1:2010, EN 61010-2-030:2010 ●
● ●
We recommend you to update existing certificates as early as possible to meet the latest requirements. “One set of samples with a one-stop test for global sales" is the customized service offered by TÜV Rheinland. This service allows manufacturers to obtain all of the certification marks they need, including the CB, CE, GS, TÜV and cTUVus marks, amongst others. This service minimizes certification costs and lays a solid foundation for future market expansion. If you need more information about the requirements, our seminar, or would like to apply standard update, please feel free to contact our branch offices nearby.
In addition to the requirements removed from IEC/EN 61010-1:2001, the following major requirements have been added to IEC/61010-2-030:2010. Numerous other changes have also been made. ●
●
●
●
The terminology for MEASUREMENT CATEGORY I has changed. It is termed “not rated for measurements within MEASUREMENT CATEGORIES II, III, or IV”. CLEARANCES and CREEPAGE DISTANCES have been added for unmated measuring circuit TERMINALS. Requirements have been added for specialized measuring circuit TERMINALS. Requirements for TRANSIENT OVERVOLTAGE limiting devices have been revised.
●
●
●
●
●
Requirements have been revised and added pertaining to REASONABLY FORESEEABLE MISUSE of measuring c i rc u i t s , i n c l u d i n g disconnection of the protective earth and usage of the equipment in a manner that might cause arc flash. Insulation requirements for measuring circuits have been primarily located in Annex K. Annex AA has been added to describe the characteristics of MEASUREMENT CATEGORIES. Annex BB has been added to describe hazards that may be encountered when using measuring circuits.
41
42
Mori Seiki was Issued Certificate for Radiation Monitoring and Control Process
One of the major Japanese machine tool manufacturers - Mori Seiki Co., Ltd. - is now certified by TÜV Rheinland for the Radiation Monitoring and Control process established at five locations in Japan. First introduced a few months after Fukushima accident, TÜV Rheinland’s new certification scheme was used by several Japanese manufacturers in industries varying from automotive to medical products and equipment. TÜV Rheinland has been active in the field of nuclear engineering and radiation protection for decades. TÜV Rheinland operates fully equipped nuclear labs, uses highly accurate equipment and measures radiation levels according to international and domestic safety standards.
TÜV Rheinland Acquires Korean Specialist Service Provider for Nuclear Technology
TÜV Rheinland has acquired L4S Engineering, a nuclear engineering service provider. The company is specialized in radioactive waste management, radiation protection, environmental impact analysis, safety analysis – serving customers all over the world. With this acquisition, TÜV Rheinland is able to deliver comprehensive nuclear services to all locations around the world. Great synergy effects can be expected with our core competence centre in Germany in order to expand our business worldwide. TÜV Rheinland has been represented in Korea with its own company since 1987. The most important services include testing of wireless telecommunication products, photovoltaics, electrical household appliances and entertainment electronics as well as the homologation of vehicles
TUV.COMMUNICATION
43
Vodafone
Vodafone Receives Certificate for Its Business Continuity Management
Whether by hacker attack, technical failure or employee error, no company can afford the breakdown of critical business processes. For this reason, Vodafone invested in its business continuity management and has been certified by Cert in accordance with ISO 25999. As Vodafone also maintains the necessary infrastructure for its customers, it is all the more important that the company can fall back on safety measures and emergency strategies. This was TÜV Rheinland’s first customer certification in this area. “We already have the appropriate knowledge due to our certification of security management systems in accordance with ISO 27001. So auditing business continuity management according to ISO 25999 is only a small step for us,” explained Ralph Freude from TÜV Rheinland Cert GmbH.
Wo r k o n t h e n e w B e r l i n Brandenburg Airport is entering a critical phase. The eightmember team of experts from TÜV Rheinland has begun with
TÜV Rheinland’s Expert Team Starts Technical Acceptance for New Berlin Brandenburg Airport
the technical acceptance process for the terminal and other airport
“This is the start of the crucial phase before going into operation”, said
buildings. From now on, the TÜV
Dr Körtgen, Managing Director of Berlin Airports, “The TÜV inspection is
Rheinland experts are working on-
putting the Berlin Brandenburg Airport through its paces. Along with trial
site to inspect, for example, the
operations, training and relocation planning, this is an important part
fire-safety equipment and other
of ensuring optimal performance in all processes relevant to the airport's
emergency systems.
operation before it is opened.”
44
企業社會責任︱Social Responsibility
HK Staff Joined Standard Chartered HK Marathon
Over 40 marathon lovers in HK office joined the Standard Chartered
HK
Marathon 2012 on February 5. They took part in various events - 10km, 21km (half marathon) and the full 42km marathon. The race is much more than an opportunity for our team to compete for excellence. Through the training, they have motivated their spirit to meet the challenge for the race and the business in 2012.
Sichuan Teacher Training: 1st Module Completed On February 11 th, the first group of TÜV Rheinland 2012 volunteers
TÜV Rheinland volunteers, teachers
departed to Renjia Central School together with ICA facilitators and
and ICA facilitators interacted
delegation from Sowers Action. More than 30 teachers working for Renjia
closely and made the training
School participated in the training.
successful. After the training was successfully finished, volunteers
The training programme consists of 3 modules: teaching methodology,
and ICA staffs will follow up by
design and practice. The first two-day training focused on teaching
interviewing the teachers to get
methodology. ICA facilitators presented how to guide students and control
their feedbacks for improving the
emotions. They taught the teachers how to build up multi-intelligence in
training plan for the upcoming 2
teaching through workshops and games.
modules.
TUV.COMMUNICATION
Successful TreePlanting Activity in Qingdao On March 9th, around 20 colleagues from TÜV Rheinland Greater China Qingdao office participated in the tree-planting activity initiated by the Youth League Committee. Most of our colleagues did not have experiences of planting trees before. However, it is not as difficult as they imagined. As motivated by the spirit of team working, they divided into small groups and helped each other to plant trees. After TÜV Rheinland volunteers’ hard work, 20 trees were planted on the barren hill in Laoshan District. With the professional caring by the local gardening department, the trees will grow up healthily and cover the hill all over with green.
Voluntary First Aid Training with Red Cross
2 1 c o l l e a g u e s f r o m Ta i c h u n g
trauma, fracture handling, CPR
They all had good interaction
Office participated in their free
(Cardiopulmonary Resuscitation),
with the trainers and received very
time in the voluntary First Aid
AED (Automatic External
useful knowledge to save people's
Training conducted by Red Cross
Defibrillator) as well as choking
life. At the end of the training, all
Association in Taichung Office
handling.
participants took a practical exam
on February 11th. The basic first
and a theoretical written test. All of
aid training took 8 hours and the
During the training all participants
the colleagues passed the exam/test
content included trauma handling,
practiced how to use triangular
and received a license.
stop of bleeding, dressing of
bandage and CPR in an emergency.
45
46
培训与咨询课程︱ Consultant and Training Schedule
培训与咨询 2012年6-8月课程计划
Training and Consulting 2012 Jun-Aug Schedule 以下所有课程，除在各地定期举办公开课外，均可根据顾客要求随时提供标准或客户化的企业内部培训，也可以为企业提 供相关的现场咨询项目等“一站式”解决方案，欢迎向各地办事处查询。 Besides regular public course in various locations, all the course can be customized as corporate internal training and “one-stop”solutions such as consulting projects.Welcome to contact us for further information.
培训服务——公开课 Training Services-Public course 质量技术 / 质量管理 Quality Technology / Quality Management 科目 Items
编号 No.
FMEA 应用能力提高
2012 / 08
3
广州 Guangzhou / 武汉 Wuhan
ISO 9000-S05
5
广州 Guangzhou
上海 Shanghai
北京 Beijing / 大连 Dalian
QST06
5
广州 Guangzhou
上海 Shanghai
北京 Beijing
广州 Guangzhou / 成都 Chengdu / 大连 Dalian / 上海 Shanghai / 长沙 Changsha
武汉 Wuhan
武汉 Wuhan
IRCA 国际认可质量管理体系主任审核员 IRCA Approved ISO 9001 Lead Auditor
FMEA 失效模式及其后果分析 FMEA: Failure Mode & Effect Analysis
2012 / 07 深圳 Shenzhen / 北京 Beijing / 重庆 Chongqing / 上海 Shanghai / 长沙 Changsha
ISO 9000-S03
新产品项目策划 (APQP)&生产批准过程 (PPAP) APQP: Advanced Product Quality Plan & PPAP : Production Parts Approval Process
2012 / 06
广州 Guangzhou / 大连 Dalian
ISO 9001质量管理体系内审员 ISO 9001 Internal Auditor
QS 五大工具应用能力提升 Enhancement of Application Skills of QS Five Tools
天数 Duration
TS-T01
2
TS-T02
1
北京 Beijing
广州 Guangzhou / 成都 Chengdu / 大连 Dalian / 上海 Shanghai / 长沙 Changsha
TS-T02A
2
上海 Shanghai
北京 Beijing
大连 Dalian 大连 Dalian / 武汉 Wuhan
SPC 统计过程控制 Statistical Process Control - SPC
TS-T03
1
北京 Beijing
广州 Guangzhou / 成都 Chengdu / 大连 Dalian / 上海 Shanghai / 长沙 Changsha
SPC 应用能力提高班 SPC Application Skill Enhancement
QST05
2
上海 Shanghai
北京 Beijing
广州 Guangzhou
北京 Beijing
广州 Guangzhou / 成都 Chengdu / 大连 Dalian / 长沙 Changsha
武汉 Wuhan
北京 Beijing
大连 Dalian
上海 Shanghai
广州 Guangzhou / 北京 Beijing / 大连 Dalian / 上海 Shanghai / 长沙 Changsha 广州 Guangzhou / 武汉 Wuhan
MSA 测量系统分析 MSA: Measurement System Analysis MSA 应用能力提高 ISO/TS 16949 质量管理体系内审员 ISO/TS 16949 Internal Auditor
TS-T04
1
TS-T04A
2
TS-S03
4
北京 Beijing / 重庆 Chongqing / 上海 Shanghai / 武汉 Wuhan
汽车工业过程审核 Process Audit at Automotive Industry
VDA-S04
2
北京 Beijing / 成都 Chengdu / 大连 Dalian / 上海 Shanghai / 长沙 Changsha
汽车工业项目管理 Project Management at the Automotive Industry
VDA-S05
2
上海 Shanghai
TUV.COMMUNICATION
汽车工业产品审核 Product Audit at Automotive Industry
2
TL 9000 内审员 TL 9000 Internal Auditor
TL-S03
3
高级审核技巧/内审员技巧提升课程 Advanced Audit Skills/ Internal Auditor
ISO-02
2
广州 Guangzhou / 成都 Chengdu
上海 Shanghai
质量成本控制 Cost of Quality
QT04
2
重庆 Chongqing
大连 Dalian
用 QC 七工具解决问题 QC 7 Tools Implementation in Problem Solving
QT01
1
广州 Guangzhou
上海 Shanghai
QFD 质量功能展开 Quality Function Deployment
QT03
1
大连 Dalian
上海 Shanghai
QT04D
3
广州 Guangzhou / 大连 Dalian / 上海 Shanghai
北京 Beijing
统计抽样检验技术实务 Statistical Sampling & Testing method
QT06
1
上海 Shanghai
8D 问题解决法 8D Problem Resolving
QT08
1
成都 Chengdu
上海 Shanghai
一线现场质量问题分析与解决
QT09
2
成都 Chengdu
上海 Shanghai 北京 Beijing
DOE 实验设计 Design of Experiments
上海 Shanghai
北京 Beijing / 成都 Chengdu / 大连Dalian
VDA-S06
深圳 Shenzhen
TQM 全面质量管理
QI-0`
2
大连 Dalian / 上海 Shanghai
Poko Yoka 防错 Poko Yoka
QT10
1
上海 Shanghai
六西格玛设计概述
QI-04
2
六个西格玛－绿带证书 6 Sigma-Green Belt Certificate
QI02
6
广州 Guangzhou / 北京 Beijing
广州 Guangzhou / 重庆 Chongqing 重庆 Chongqing
北京 Beijing
上海 Shanghai 长沙 Changsha / 武汉 Wuhan
成都 Chengdu
广州 Guangzhou
环境/职业健康与安全/综合/社会责任管理体系 Environment / ocupational Healthy & Safety / Comprehensive / Social Responsibility Management System 科目 Items
编号 No.
天数 Duration
2012 / 06
2012 / 07
ISO 14001 环境管理体系内审员 ISO 14000 Internal Auditor
ISO 14000-S03
3
成都 Chengdu / 上海 Shanghai
IRCA 国际注册 ISO 14001:2004主任审核员 IRCA Approved EMS ISO 140010 Lead Auditor
ISO 14000-S05
5
上海 Shanghai
大连 Dalian
OHSAS 18001 职业健康与安全管理体系内审员 OHSAS 18001 Internal Auditor
OHS-S03
3
成都 Chengdu / 上海 Shanghai
北京 Beijing / 大连 Dalian / 上海 Shanghai
职业健康安全管理相关法律、法规培训 OHSAS 18000 Related Laws & Regulation
OHS-S04
2
上海 Shanghai
企业职业健康安全管理体系中的危险源辨识、评价 和风险控制策划 Identification, Assessment and Risk Control of Dangers within OHS System
OHS-S05
2
上海 Shanghai
成都 Chengdu / 大连 Dalian
环境与职业安全综合管理体系（ISO14001 & OHSAS18001）内审员 Integrated Management System(ISO 14001 & OHSAS 18001) Internal Auditor
IMS-S01
4
广州 Guangzhou / 成都 Chengdu / 上海 Shanghai
上海 Shanghai
企业社会责任 － SA8000 管理体系内审员 SA8000 Internal Auditor
SA－03
3
编号 No.
天数 Duration
供应商采购与谈判 Purchasing Negotiation and Skills
SQM-S01
2
上海 Shanghai
供应商风险评估和开发
SQM-S02
2
大连 Dalian
供应商质量管理和绩效提升 Supplier Quality Management
SQM-S03
2
北京 Beijing / 重庆 Chongqing / 大连 Dalian
北京 Beijing
广州 Guangzhou / 大连 Dalian
2012 / 08 广州 Guangzhou / 上海 Shanghai
上海 Shanghai
生产与物流 Production & Location 科目 Items
2012 / 06
2012 / 07
2012 / 08
北京 Beijing 上海 Shanghai 广州 Guangzhou
上海 Shanghai
47
48
培训与咨询课程︱ Consultant and Training Schedule
采购成本控制
SQM-S04
2
仓储管理 Warehouse Management
上海 Shanghai
LOG04
2
准时制生产和看板系统 JIT Production and the Kanban System
LOG07
2
物流及供应链管理 Logistics & Supply Chain Management
LOG08
2
物流成本管理
SQM-S08
2
生产计划与物料控制
SQM-S05
2
上海 Shanghai
大连 Dalian
物料计划与库存控制
SQM-S06
2
上海 Shanghai
重庆 Chongqing / 北京 Beijing 大连 Dalian
精益生产精述 Lean Management
OP-M-01
2
长沙 Changsha / 武汉 Wuhan
北京 Beijing
上海 Shanghai
精益生产系列之VSM价值流图分析 Lean Management Series - VSM (Value Stream Mapping)
OP-M-02
2
上海 Shanghai
广州 Guangzhou
北京 Beijing
精益生产 - 5S现场持续改进与可视化管理
OP-M-03
2
上海 Shanghai
广州 Guangzhou
精益生产 - 全面生产维护
OP-M-04
2
重庆 Chongqing
上海 Shanghai
生产一线班组长现场管理技能的提升
OP-M-08
2
上海 Shanghai
北京 Beijing
生产主管管理技能提升
OP-M-09
2
上海 Shanghai
编号 No.
天数 Duration
解决问题与分析决策 Problem Solving and Decision Making
MM04
2
新任主管管理技巧 First Time Manager
MM05
2
重庆 Chongqing
上海 Shanghai
项目管理 Project Management: the Key for Success
MM09
3
上海 Shanghai / 武汉 Wuhan
北京 Beijing
企业内部讲师培训 Train the Trainer
MM17
3
上海 Shanghai / 长沙 Changsha / 武汉 Wuhan
压力管理 Pressure Management
MM20
1
成都 Chengdu
人力资源管理之薪酬和福利
MM-S16
2
北京 Biejing
人力资源管理之绩效管理
MM-S17
2
大连 Dalian
人力资源之企业培训和发展
MM-S18
2
大连 Dalian
HR02
2
重庆 Chongqing
上海 Shanghai 大连 Dalian 北京 Beijing
大连 Dalian
上海 Shanghai
北京 Beijing
成都 Chengdu
北京 Beijing
管 理 / 领导力
Management / Leadership 科目 Items
人员招聘和甄选 Staff Recruitment and Selection
2012 / 06
2012 / 07 上海 Shanghai
2012 / 08 广州 Guangzhou
广州 Guangzhou / 长沙 Changsha / 武汉 Wuhan
重庆 Chongqing 北京 Beijing 北京 Beijing
2
客户投诉管理与处理
咨询服务-案例解析与工作坊 Consulting Service-Case Study and Workshop 质量与运营能力 Quality & Operation 科目 Items
编号 No.
天数 Duration
2012 / 06
2012 / 07
2012 / 08
六西格玛与精益生产在企业中的运用 Appliance of 6 Sigma and Lean Manufacturing
QO W-03
1
供应商管理体系的设计 Design of Supplier Management System
QO W-04
1
生产看板系统建立与管理 Establishment and Management of Production Hoardings
QO W-05
1
一线班组管理TTT工作坊 TTT Workshop for Group Leader
QO W-07
5
广州 Guangzhou
上海 Shanghai
人力资源管理变革与规划 Reform and planning of Human resources
QO W-08
1
上海 Shanghai / 武汉 Wuhan
长沙Changsha
广州 Guangzhou 广州 Guangzhou 广州 Guangzhou
TUV.COMMUNICATION
SME 人力资源管理能力提升工作坊 SME Human Resource Management Capacity Improvement
QO W-11
2
业务流程优化 Business Processes optimizing
QO W-14
1
企业流程重塑 Business Process Reshaping
QO W-13
2
上海 Shanghai
高绩效组织架构与流程管理 High Performance of Organization Structure and Process Management
QO W-15
1
广州 Guangzhou
服务业精益六西格玛绿带证书 Lean 6 Sigma Green Belt Applied in Service Industry"
QO W-16
6
现场改善 Gemba Kaizen
QO W-17
2
长沙 Changsha / 广州 Guangzhou
上海 Shanghai / 武汉 Wuhan
高绩效企业战略落地实践 High Performance company strategic landing practice
QO W-19
1
武汉 Wuhan
上海 Shanghai
80 / 90 后员工管理
QO W-20
2
武汉 Wuhan / 长沙 Changsha
科目 Items
编号 No.
天数 Duration
ISO 50001 能源管理体系内审员 ISO 50001 Internal auditor
CSW01
2
企业节能技术与能效管理 Treasure Hunt & Energy Saving
CSW03
2
广州 Guangzhou
ISO 14064 碳管理体系内审员 ISO 14064 Internal auditor
CSW04
2
上海 Shanghai
GRI 认可可持续发展报告课程 GRI Approved Sustainability report Writing
CSW05
2
上海 Shanghai
ISO 50001 能源管理体系建立 ISO 50001 System build-up
CSW11
1
上海 Shanghai
长沙 Changsha
企业能效管理师 ※ Enterprise energy manager
CSW12
5
广州 Guangzhou
上海 Shanghai
企业低碳管理与零碳未来战略 Low carbon management and Zero carbon strategy
CSW13
1
武汉 Wuhan
上海 Shanghai
SME 如何编写社会责任报告 SME How to write CSR report
CSW14
2
广州 Guangzhou
武汉 Wuhan / 长沙 Changsha
FIT FIVE － 工厂质量提升模块 FIT FIVE － Quality Improvement
CSW15
2
上海 Shanghai / 长沙 Changsha
武汉 Wuhan
广州 Guangzhou
FIT FIVE － 生产效率提升模块 FIT FIVE － Productivity Improvement
CSW16
3
上海 Shanghai / 长沙 Changsha
武汉 Wuhan
广州 Guangzhou
FIT FIVE － 企业社会责任模块 FIT FIVE － CSR
CSW17
2
上海 Shanghai / 长沙 Changsha
武汉 Wuhan
FIT FIVE － 工厂化学品管理模块 FIT FIVE － Factory Chemical Management
CSW19
1
FIT FIVE － 一线员工流失根源及务实对策模块 FIT FIVE － Staff Retaining: Root Cause and Solution
CSW20
2
上海 Shanghai 广州 Guangzhou
北京 Beijing
广州 Guangzhou
武汉 Wuhan
企业社会责任与可持续发展能力 CSR & Sustainablility 2012 / 06
2012 / 07
2012 / 08
武汉 Wuhan
上海 Shanghai
上海 Shanghai / 长沙 Changsha
武汉 Wuhan
上海 Shanghai / 长沙 Changsha
广州 Guangzhou 广州 Guangzhou
上海 Shanghai / 长沙 Changsha
培訓服務 深圳 / 廣州
上海
北京
大連
成都/重慶
聯絡人: 敖麗華 小姐 Te l : 0755- 8268-1255/1254 電郵: evelyn.ao@sz.chn.tuv.com
聯絡人: 楊怡 小姐 Te l : 021-6108-1149 電郵: carol.yang@shg.chn.tuv.com
聯絡人: 張一凡 小姐 Te l : 010- 6566－6660 Ext 118 電郵: yifan.zhang@chn.tuv.com
聯絡人: 欒晶 小姐 Te l : 411- 8369－8380 電郵: jing.luan@dl.chn.tuv.com
聯絡人: 許琳 小姐 Tel: 028-8621 0355-2218 電郵: Shelly.xu@chn.tuv.com
深圳 / 廣州
上海
北京
聯絡人: 王惠玲 小姐
聯絡人: 梁海棠 小姐
聯絡人: 何麗瑋 小姐
Te l : 020-28391888-1511 電郵: ling.wang@gz.chn.tuv.com
Te l : 021-6108-1431 電郵: Elva.liang@gz.chn.tuv.com
Te l : 01- 6566－6660 Ext 128 電郵: liweihe@bj.chn.tuv.com
諮詢服務
49
GREEN PRODUCT MARK 绿色产品标识
更少环境影响，更多市场机遇 For Consumer Products with a Smaller Environmental Impact
德国莱茵TÜV大中华区版权所有
2012