GC News VOL8_TCEN by TUV Rheinland Shanghai

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目錄 / Contents 時訊 Alive

04 / 11

頻發的「品質安全」事件，到底是在考驗誰？ Who Should be Responsible for the Frequent "Quality Scandals"?

04/ 09

瘦肉精到底行不行? Is Lean Meat Powder Acceptable?

10/ 11

動態與服務 Featured Service

12 / 35

再生材質驗證服務及趨勢 Recycled Material Verification Service and Introduction to a Trend

12/ 13

CSR從組織創新到產品服務創新 — 分享，合作，雙贏 CSR Pacing from Organizational Innovation to Product / Service Innovation– Sharing, Cooperation, Win-win

14/ 15

笙科A7153晶片通過德國萊因驗證獲頒Zigbee聯盟RF4CE證書 AMICCOM A7153 Chip Tested by TÜV Rheinland Granted RF4CE Certificate by ZigBee Alliance

16/ 17

德國萊因提供最新 TCO 驗證顯示器標準 6.0 服務 TÜV Rheinland Providing the Latest TCO Certified Displays 6.0 Testing

重慶 — 西進重鎮 Chongqing, a Key City in Western China

德國萊因全球電動車調查看好中國市場 Electric Vehicles: An Anticipated Hit in China

20/ 23

迎合綠色環保與經濟節能趨勢 — 電梯能源效率測試與驗證淺析 Going up: Lift and Elevator Energy Efficiency Verification

24/ 27

歐曼GTL成為中國首款符合歐洲標準的重卡 Auman GTL Became the 1st Chinese EN Heavy Truck

28/ 29

太陽能行業首張ISO14067證書 CNPV was Issued the First ISO14067 Certificate in the Photovoltaic Industry

30/ 31

浙江中訊電子率先獲得開關目擊實驗室證書 The First Switch Witness Laboratory Certificate of 2012 was Issued

32/ 33

西安高壓電器研究院獲得CBTL證書 XIHARI Awarded CBTL Certificate

34/ 35

技術專題 Technical Expertise

36 / 41

先進產品材料鑒定技術 Advanced-Level Product Material Identification

最新化學測試服務 — 塑膠製品中的有害有機磷化合物 (OPC) N e w Te s t i n g S e r v i c e H a r m f u l Organophosphorus Compounds (OPC) in Plastic Products

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IEC/EN 61010-1 量測、控制與實驗室電氣設備之標準更新 Standard Update for Measurement, Control, and Laboratory Use Electrical Equipment in the Scope of IEC/EN 61010-1

環球掠影 Global News Flash

38/ 41

四川教師訓練：第一單元結束 Sichuan Teacher Training: 1st Module Completed

青島植樹活動大獲成功 Successful Tree-planting Activity in Qingdao

自願參加紅十字會急救訓練 Voluntary First Aid Training with Red Cross

42 / 43

日本森精機製作所獲德國萊因輻射監測和控制程序驗證 Mori Seiki was Issued Certificate for Radiation Monitoring and Control Process

德國萊因收購韓國核能技術專業服務供應商 TÜV Rheinland Acquires Korean Specialist Service Provider for Nuclear Technology

Vodafone獲頒營運持續管理驗證 Vodafone Receives Certificate for its Business Continuity Management

培訓與諮詢課程 Consultant & Training Schedule

46 / 49

培訓與諮詢 2012年6-8月課程計畫 Training and Consulting 2012 Jun-Aug Schedule

46/ 49

編輯團隊 Credit 主編 / Chief Editor

李濤 / Li Tao

編輯 / Editor

張瑋磊 / Clare Zhang 夏文秀 / Michelle Xia 雷霞 / Nora Lei

新柏林布萊登堡機場德國萊因技術驗收中 TÜV Rheinland’s Expert Team Starts Technical Acceptance for New Berlin Brandenburg Airport

企業社會責任 Social Responsibility

2012. 05

聯繫方式 How to contact us

44 / 45

香港員工參與渣打馬拉松 HK Staff Joined Standard Chartered HK Marathon

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時訊︱ Alive

「品質安全」事件，到底是在考

頻發的

Who Should be Responsible for the Frequent

"Quality Sc

一波未平，一波又起。當某知名牛奶品牌含有高危險致癌物質的餘波尚未散盡時，又接連出現好幾起產品安全事件，分別讓不銹鋼炊具、地板以及藥品的中國國內領先製造商身陷「質量門」中。這些都是和普通老百姓日常生活息息相關的常用物品，如果連知名企業的產品安全都被質疑，那麼試問作為普通消費者的我們，還可以相信誰？全社會對產品安全領域的普遍憂慮，頻繁發生的安全事件，在拷問每一個負責任的企業。從事檢測驗證理應具有公信力的第三方驗證機構，在這樣的事件中又應該扮演什麼樣的角色？事件爆發的根源，到底是企業自身技術問題，成本考量，還是安全責任意識淡薄，亦或是國家相關的法律、法規、標準的不完善，還是檢測及監督部門在監管流程及實施上的不到位，孰是孰非，我們需要答案。

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考驗誰？

candals"? Earlier this year, several reports indicated that milk produced by a famous brand in China contained additives that were harmful to human health. While the memory and effects of this incident still lingered, new product quality scandals involving leading Chinese companies created further stress for consumers and brought stainless steel cookware, floor products and drug under the public spotlight. What is at the root of such incidents – manufacturers’ lack of awareness of their safety responsibilities, cost considerations, the limitations of the relevant laws, regulations or standards, or the accountability of the testing and supervising departments? This is a difficult question to answer. Yet the insights from these scandals reveal that the mechanism intended to g u a r a n t e e p r o d u c t q u a l i t y a n d s a f e t y – i n v o l v i n g manufacturers, testing and certification bodies, official standardsetting organisations and consumers – is far from satisfactory.

時訊︱ Alive

消費者需要便利的資源來提高產品安全意識，規避產品購買風險。 Empowering consumers with the right information via convenient resources, represents an important step in raising awareness of product safety.

回顧這幾起產品安全事件，有些問題值得我們深思。首先，這些事件的主角都可算是各別行業中規模較大甚至是數一數二的企業，試問，如果行業領頭羊都存在如此普遍的安全問題，廣大的中小型企業的產品品質如何，就應該是一個更大的問號了。此外，

體沒有真正注意到或者瞭解這一點，隨之而來的質疑聲此起彼落：這家第三方機構和該企業因為有商業利益關係，其檢測結果不能作為證明依據。那麼非官方第三方檢測機構的檢測結果到底能不能作為依據來證明產品品質呢？

這些事件的其中之一反映了不銹鋼炊

否及時得以澄清。在如今資訊快速傳播的社會裏，如果累積的疑問無法立刻得到令人信服的答案，無論是對製造商還是普羅大眾，都是對其知的權利不尊重。如何培養消費者的主動安全意識，塑造企業的產品責任感，確立監督機構的權威性，這是一個亟待解決的實際課題。

和粘合材料，能保證有毒氣體的排放

還有，在各種質疑和解釋的說法中，多次提到了國家相關產品標準，大家很容易會有疑問，一些標準的制定年代久遠，面對企業製造工藝的變革以及層出不窮的新材料，這些標準能否及時跟上日新月異的產品更替？標準

合格嗎？藥品的膠囊被爆出了問題，

的制定、修改、更新，需要形成良性

立完善的產品召回制度。日常聽到看

其他藥物包裝是否就安全無疑？類似

發展機制，但我們經常會看到一些大

到最多的是一些國際品牌汽車或者

的問題有沒有引起大家的關注？

牌企業綁架行業甚至國家標準的新聞

IT類產品因為品質或者安全問題，主

事件，到底什麼樣的標準才是可以信

動申請召回，為消費者進行免費維修

同時，我們注意到，當一些企業在面

賴的？如何讓全社會的產品安全底線

或者更換。那麼請問，中國國產的品

對輿論的質疑聲中，進行的解釋之一

得到保障，這也需要有一個明確的交

牌在國內市場上是否有主動召回的案

是援引了某國際第三方檢測機構的檢

代！我們的政府監管機構可以發揮作

例，這問題我們一時都很難回答得

測結果作為解釋依據，我們要說這是

用的空間還非常大。

上。這是為什麼？是國際品牌的產品

具的品質問題，那麼請問其他的不銹鋼食品接觸級容器是否也會存在超標問題？我們家庭裝修中的複合木地板普遍使用膠水，那麼其他會使用到膠水的產品，例如傢俱板材、牆體批灰

以上所有這些問題不是三言兩語就可以回答清楚，但一些成熟發達國家的產品安全監管事例卻可作為明鏡，給予我們一定啟發。首先，我們需要建

品質不如國產品牌好？還是中國國內

一個進步。媒體有質疑權，企業有解釋權，並且企業援引第三方檢測機構

同類事件經媒體曝光後，消費者最為

相關的召回制度不完善？企業的品質

的檢測結果作為材料證明，這應該成

關心的是透過什麼管道可以得到幫

責任意識不夠？產品責任事故懲罰的

為一種慣例。但是我們發現，很多媒

助，什麼樣的機構可以信賴，真相能

代價太低？答案不說自明。

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The potential consequences surrounding these incidents deserve further consideration and hint further implications. One key observation is that the companies involved are large-scale industry leaders. Attention is rarely paid to small producers. If the safety quality of high-end brands is questioned, who can consumers trust? Problems with stainless steel cookware cause consumers to wonder whether similar problems exist with other stainless steel food containers. The industrial glues in flooring emit toxic gases. Can we be sure that all products using such glues are closely monitored for uncontrolled emissions? Other than capsules, are the other packages for drugs qualified? Another observation from these cases is that when confronted by questions from the media, the companies quoted test results from some international certification body as the basis for their defense. This may be regarded as a sign of progress, as the media have the right to pose questions and companies should be able to back up their testimony with proof. Although quoting testing results from an international certification body should become routine, many media do not really understand the process and legal bearing of such certificates and cannot differentiate between official and non-official certifiers. Many unfounded accusations have been made, suggesting that certification bodies have business relations with the relevant companies and thus the test results are biased. Education of the public and the media on the certification process by â&#x20AC;&#x153;accreditedâ&#x20AC;? testing houses is clearly lacking.

Many national product standards, which are frequently mentioned on both sides of the public and corporate fence, were created quite long ago. While companies are experiencing innovations in production processes and new materials, the pace at which standards are updated seems to be too slow to keep up with such continuous developments. There is an urgent need for an impartial development mechanism to be formed for the production, m od if ic at io n an d up da ti ng o f p r o d u c t s t a n d a r d s . H o w e v e r, suspicions that certain major companies are hijacking national standards can be heard from time to time. We can still remember the doubt over whether the new standards for dairy products were drafted by a few dairy manufacturing giants. This makes it even harder for the public to determine who to trust. A clear answer on how to guarantee minimal product safety needs to be provided, offering governmental supervision bureaus a wider space to play their key roles. W h e n s a f e t y i n c i d e n t s o c c u r, consumersâ&#x20AC;&#x2122; primary concerns are to seek the channels through which they can obtain help, identify which organisations they can trust, and demand when the truth will be clarified. In a virtually connected society in which information spreads

fast, questions that are not answered quickly and convincingly can affect the reputation of stakeholders by disrespecting the general public's right to be properly informed. How to develop consumers' active awareness of safety, shape companies' sense of responsibility for their products, and establish the authority of supervisory organisations are practical problems that need to be settled immediately. We may be able to learn from cases of product safety supervision in mature developed countries. First, we need to establish a solid system of product recall. In daily life, the products that are most frequently recalled are internationally renowned car brands or IT products. The companies concerned actively apply for recalls due to quality problems or safety problems and provide free repairs or replacements for consumers. How many proactive product recall cases feature domestic brands? Why is it difficult to give an immediate answer here? Is the quality of international brands not as good as that of domestic products? Does China still not have a system for product recall in place, and if not, why not? Is it that local companies lack a sense of responsibility or that the cost of liability for accidents is too low? The answer tells its tale.

時訊︱ Alive

其次，在產品安全意識成熟的國家，消費者在選購商品的時候，會留意該產品是否貼有權威檢測驗證機構的驗證標識，這些驗證機構信譽卓著，大家耳熟能詳。而商家也樂意在推薦產品的同時，將其獲得的檢測驗證機構標誌張貼在產品上，給消費者信心保障。如果產品因為安全問題發生重大事故，相關的檢測驗證機構都要承擔連帶責任，甚至面臨法律的制裁。那麼我們在這方面又做的如何？誠然，目前中國相關制度和消費習慣還存在種種不完善，但並不影響中國建設「品質強國」的決心。今年國家質檢總局提出了「抓品質、保安全、促發展、強質檢」的工作方針，加強品質監管將是工作的主要重點。除了政府機構的努力，「品質強國」需由製造企業、第三方檢測機構、標準制定機構以及消費者共同努力去實現。對於製造企業來說，品牌從無到有的建立絕非一朝一夕，然而苦心經營的企業形象往往會僅由於某一產品的品質問題而在一夜之間被摧毀。無論是面向全球市場還是專注於本地發展，我們都會建議製造企業應該以最高產品安全標準為基本目標，劣幣驅逐良幣的常態已經不會再有市場。

隨著社會更加注重誠信、品質、安全，更加需要傳遞信任的第三方評估機構的服務，檢測驗證作為社會評估服務業將有更大的發展空間，而且「十二五」規劃首次將驗證認可納入其中，使得驗證認可工作在國家經濟社會發展大局中的地位有了新高度。作為該行業的一員，我們宣導每一家業界機構做好行業自律，以安全標準為基石，幫助製造商在生產過程中鑑別優劣，確保產品特性符合目標市場的安全及品質要求，滿足消費者需求並保障其健康，降低產品投放市場後被投訴和召回的風險。除此以外，應製造商的要求，我們還可協助他們量身定做檢測要求，以生產出更高品質的產品，讓品牌增值，成為消費者信心的保障。同時，作為國際性標準的積極參與者，我們也非常希望能夠把在相關領域的經驗帶到中國，幫助中國的標準制定機構完善國家或者行業標準，提供安全評估的保障依據。最後，我們呼籲可以適時考慮開放中國國內產品安全檢測市場，儘快衝破行業發展的能力瓶頸，讓中國產品檢測領域的水準及時跟上全新產品發展的速度。只有形成由製造商、標準制定機構、檢測機構以及消費者共同組成的有機開放的消費迴圈，才能推動生活品質的提升，讓消費者買得放心，中國製造才會成為品質與可靠的代名詞！

Second, in countries where people have a mature awareness of safety, consumers themselves will ensure that products carry the certification marks of authoritative certification bodies before purchasing them. These bodies enjoy strong reputations, and people are familiar with them. Furthermore, the manufacturers are also willing to place the awarded safety marks on their products to give consumers confidence. If major incidents occur due to safety problems with the product, the associated certification bodies must undertake joint liability and may even face legal penalties. Turning to our local market, how do we fare regarding joint liability? To be frank, the relative systems in our country and the habits of our consumers are not yet matching the actual needs. However, this should not compromise our determination to construct "a country powerful in quality”. This year, the National

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只有嚴格遵循當地國家的相關安全標準，控管選材和生產過程，選擇和可以信賴的第三方驗證機構合作，把合格的產品推向市場，企業的生命力才能得以持久延續。 Only through strict observation of the relevant local and national safety standards, management of material selection and production, cooperation with reliable third party certification bodies and the introduction of eligible products to the market, can enterprises be sustained.

Bureau of Quality Inspection

As society pays more attention to

proposed the working principle of safety, facilitating development

honesty, quality and safety, the services of third party certification bodies that project trust are

and strengthening quality

increasingly in demand. Certification

"focusing on quality, guaranteeing

testing". In addition to the efforts of governmental organisations, manufacturers, third party testing bodies, standard-setting organisations and consumers also need to make the effort to realise the goal of "a country powerful in quality". As for manufacturers, brands cannot be built in a day. However, an image created through painstaking

and approval are employed for the first time in the "12th Five Year Plan", placing greater emphasis on the work of certifiers in the context of national economic and social development. As a member of the industry, TÜV Rheinland advocates that every industrial organisation should improve self-discipline and help manufacturers to identify quality and safety standards in production, and thus ensure that products satisfy the safety and quality requirements

efforts could collapse overnight

of the target market. Products should

due to quality problems with just

also meet the needs of consumers

one product. No matter whether

and safeguard their health, reducing

companies are facing international

the risk of complaints and recalls

markets or focusing on local

once they enter the market. We can

development, we suggest that they

respond to manufacturers’ specific

aspire to the highest standards of

requirements with our tailor-made

product safety as a basic objective.

testing services, to ensure high-

quality products that will add value to their brands and ensure consumers' confidence. Meanwhile, as an active participant in setting international standards, we hope to bring our experience to China to help domestic organisations upgrade their national and industrial safety standards to provide a basis for evaluation. Last but not the least, we appeal to open up the domestic product safety testing market to break through the bottleneck of industrial development as quickly as possible, to improve the level of domestic product testing and keep pace with the development of new products. By shaping the organic and open consumption cycle, combined with manufacturers, standardsetting organisations, testing bodies and consumers, quality of life will be promoted and consumers will purchase with confidence. Finally, "made in China" will become a synonym of quality and liability.

時訊︱ Alive

瘦肉精到底行不行? Is Lean Meat Powder Acceptable?

豬、牛等肉品是人類動物性蛋白質的

前述克倫特羅、萊克多巴胺、沙丁胺

推出「全套肉品瘦肉精檢驗」的套

主要來源，東坡肉、牛肉麵是華人餐

醇、特布他林（terbutaline）等多種不

裝方案，可同時分析包含萊克多巴

桌上常見的佳餚。近來由於開放美國

同的藥物。飼料添加瘦肉精有助於蛋

胺（Ractopamine、即培林）、克

牛肉進口議題，導致「瘦肉精」一詞

白質合成，縮短飼養天數，增加產量

倫特羅（Clenbuterol）、沙丁胺

頓時不僅是媒體追逐的焦點，亦成一

效率。雖然目前尚未有醫學研究指出

醇（Salbutamol）」等共八項國外常

般民眾關注的切身課題。目前依據媒

食用瘦肉精對人體有害，且成分也多

用的瘦肉精，協助市場全品項肉類進

體報導以及衛生署食品藥物管理局所

屬核准用藥，但治療用藥品畢竟不是

行檢驗，追蹤供應商肉類進口品質。

發布的新聞，行政院政策方向是以

「食品」，安全等級當然不能輕忽。

「安全容許、牛豬分離、強制標示、

目前台灣對瘦肉精並未開放，訂定的

優質食品商譽的建立需要專業檢測背

排除內臟」的原則來處理。因此，安

衛生標準仍為「不得檢出」，市售簡

書，杜夫萊茵的精準檢測服務就是品

全議題仍是各界所關切，特別是消費

易型檢測試劑雖方便檢測的執行，但

質監控的最佳方案。杜夫萊茵一向對

大眾無非希望安心、安全的選購與享

檢測的能力與靈敏度有限，其檢測結

食品安全的把關堅持不懈，精準的檢

用優質的肉品。

果未必符合「不得檢出」的衛生標

測服務是我們的保證。無論瘦肉精的

準，優良的商家不可不察。

使用開放與否，我們仍將秉持精準、

「瘦肉精」其實是受體素的俗稱，

誠信的原則，來為業者以及消費者把

學名是「腎上腺乙型接受體作用

杜夫萊茵（德國萊因集團）長期關

關，協助業者確認貨源品質，讓民眾

劑（β-agonist）」，在藥品分類上屬

注台灣飲食安全，公司設立初期即

能買到附有檢驗證明的肉品，維護商

於「類交感神經興奮劑」，成份包含

率先執行瘦肉精的檢測服務，目前

家信譽與消費者權益。

近來由於開放美國牛肉進口議題，導致「瘦肉精」一詞頓時不僅是媒體追逐的焦點，亦成一般民眾關注的切身課題。 Due to the recent opening up of beef imports from the United States, the term “lean meat powder” has become not only the focus of media attention, but also an issue of public concern.

TUV.COMMUNICATION

Pigs and cattle are the main sources

lean meat powder is harmful to the

of human animal protein, and Dong-

human body, and the ingredients

po pork stew and beef noodles are

are mostly approved medications,

common dishes on Chinese dining

the drugs are, after all, not “food”,

tables. Due to the recent opening

and the security issue must not be

up of beef imports from the United

overlooked.

States, the term “lean meat powder” has become not only the focus of

Ta i w a n h a s n o t a p p r o v e d t h e

media attention, but also an issue

use of lean meat powder and

of public concern. According to

the health standard is still set as

the current media reports and press

“Detection not allowed”. Although

releases from the Food and Drug

commercially available simple

Administration and the Department

test reagents can facilitate testing,

of Health, the policy of the Executive

businesses must keep in mind that

Yuan is based on the principle of

the test results may not conform

being “within safe limits, cattle and

to the “Detection not allowed”

pig separation, mandatory labeling,

health standard, due to the limited

and excluding offal.” Hence, safety

capacity and sensitivity of the tests.

is still a wide concern, especially for the general public who want nothing

TÜV Rheinland Aimex has long

endorsement of professional testing.

more than to be able to select and

been concerned about food safety

Duff Rheinland has always insisted

enjoy high quality meat without

in Taiwan, and the company was

on food safety and our guaranteed

concerns over its safety.

the first to implement a lean meat

accurate testing ser vice is the

powder testing service. The “Test

best way of monitoring quality.

of full lean meat powder found

Regardless of whether or not lean

in meat products” programme

meat powder is opened up for use,

has recently been launched to

we will continue to uphold the

simultaneously analyse eight of

principles of precision and integrity,

the products in lean meat powder,

safeguarding consumers, and

including ractopamine (i.e.,

assisting operators in confirming

paylean), clenbuterol, salbtamol

the quality of goods, thereby

and so on, to assist the market in

ensuring that the general public

testing all meat items and track

can purchase meat items safely,

suppliers’ imported meat quality.

and maintaining the reputation

“Lean meat powder” is actually the common name of an agonist; its scientific name is “sympathomimietic stimulant ( β -agonist)”. Pharmaceutically, it is classified under the “adrenal beta-receptor agonists”, which include various drugs such as clenbuterol, ractopamine, salbtamol and terbutaline. Adding lean meat powder aids protein synthesis, reduces the number of feeding days and increases production efficiency. Although no medical research has indicated that the consumption of

of businesses and the rights of The establishment of a positive food reputation requires the

consumers.

動態與服務︱ Featured Service

由於資訊時代的來臨，各種資訊產品

產品環境評估工具、台灣的環保標章

件下，這場綠色再生資源的使用，將

推陳出新，消費者在享受新產品的同

等，其均對於資訊產品，尤其是顯示

只會持續前進，持續推廣至各種產品

時，也往往將功能仍堪用的資訊產品

器及筆記型電腦等，要求其塑膠件的

領域，而不再只侷限在資訊產品。

予以丟棄，而資訊產品的組成涵蓋了

部分，須使用有一定比例的再生料，

外觀件及電子零組件等，使用材質眾

以達綠色設計目標及促進資源循環再

多，分類回收不易，一度造成電子廢

用。其中，尤以TCO Edge對於顯示器

棄物到處流竄之資訊橫禍，所幸在政

產品之要求規範最高，須使用達65%

府政策、回收制度、民眾意識的逐步

以上之再生料，且必須為消費後塑

提升下，電子廢棄物之回收及再生處

料（post consumer plastic），以符合

理，已具有相當的回收能量，並提供相對穩定的再生物料供給。在對於電子廢棄物的管理上，也由早期的生產者延伸責任（EPR），到產品的易拆解及回收再利用設計指令（WEEE），繼而現今國際上亦有

其要求。隨著環境意識的提昇及業者的企業社會綠色責任，有愈來愈多的業者在其產品上逐步增加再生料的使用，除可善盡自身的企業識別及責任外，並將

自願性的再生料規範出現，如瑞典的

其落實要求到綠色供應鏈的伙伴中，

TCO環保標章、德國的藍天使Blue

在現今回收系統成形、回收數量穩定

Angle環保標章、美國的EPEAT電子

及回收再生技術純熟等相輔相成的條

驗證服務及趨勢 Recycled Material Verification Service and Introduction to a Trend

全球資源有限，如果可以把消費者使用過後的物料予以回收再製，不僅可減少新物料的使用，並可促進資源循環再用，落實地球公民的永續環境責任。德國萊因深耕環境領域多年，並且具備資源回收處理體系的建置、輔導及稽核等專業技術，藉由人員的訪談、數據/文件的查核、現場的訪視、技術能力的確認等，具有足夠的能力以確保再生材質的使用，並出具符合性證書，增加產品使用再生材質的公正性及附加價值。

TUV.COMMUNICATION

Yet it has become harder to ignore what we throw away. The advent of the information age has brought with it new products that are released onto the market in quick succession. Consumers buy them just as quickly, and discard ‘old’ products that contain enclosures, castings and electrical components made of materials that are difficult to classify and recycle. Fortunately, changes in government policies, the creation of recycling systems and increased public awareness have meant that electronic waste is now recycled and reused more often. There is now a relatively sustainable supply chain of recycled materials. In addition, the concepts behind the management of electronics disposal have expanded from the early Extended Producer Responsibility (EPR) and Waste Electrical and Electronic

Equipment (WEEE) ) -Directives, to today's internationally recognized voluntary regulations on recycled materials such as Sweden’s TCO eco-label, Germany’s Blue Angel eco-label, America’s Electronic Product Environment Assessment To o l ( E P E A T ) a n d Ta i w a n ’ s Environmental Label. These voluntary regulations require manufacturers, particularly monitor and laptop manufacturers, to use a certain percentage of recycled materials in plastic parts to meet the goal of eco-design and promote mandatory resource recycling. Among these regulations, TCO Edge has the strictest requirements for monitor products; which is a minimum of 65% recycled materials, all of which must be post-consumer plastics. With the rise of environmental consciousness and increased social-ecological responsibility taken by corporations, manufacturers are increasingly using recycled materials in their products, which not only ensures that they fulfill their

corporate social responsibility (CSR) but also influences their partners in the green supply chain. Because a recycling system has been established and recycling technology is becoming more mature, the use of recycled resources will continue and be extended to areas other than information products. The planet’s resources are limited. If materials from consumer products can be recycled and reused, we will not only reduce the discarding of unused materials but will also promote resource recovery, fulfilling humankind’ s responsibility for a sustainable environment. The TÜV Rheinland Group has been engaging in environmental affairs for many years. By interviewing personnel, performing audits on statistics and documentation, conducting on-site checks and verifying workers’ skills and abilities, the TÜV Rheinland Group ensures the use of recycled materials and issues certificate of compliance that indicates the increased use of recycled materials in production, and thus value added products.

「垃圾也能變黃金」，這句話在以往，或許是你我都不相信的事，而且也難以想像。想想，從前的我們，對於垃圾的想法很簡單，只要垃圾不要在我家附近就好。 Turning trash into gold is something we could not have imagined in the past. When we thought about garbage we merely wanted them to be away from where we lived.

動態與服務︱ Featured Service

CSR從組織創新到產品服務創新

̶ 分享，合作，雙贏 CSR Pacing from Organizational Innovation to Product / Service Innovation

– Sharing, Cooperation, Win-win 隨著德國萊因TÜV大中華區組織架構

大多上市公司和知名企業作為其戰

合作關係，如：國際認證認可聯

從區域管理到產品線管理的改革，

略發展的考量之一。

盟（IFIA），美國商務社會責任國際協

CSR Business Unit （CSR BU）在

會（BSR），金蜜蜂中國企業社會責

2010年6月1日應運而生。在過去不到

3. ICT I 國際玩具業協會的認證資格：

兩年的時間裏，CSR BU 從最初的幾

我們於2012年初成功取得了ICTI的

個resource members 發展到今天在大

認可資質，成為近幾年唯一新增授

2012年我們的工作重心將集中在北

中華區超過50位審核員的茁壯隊伍，

權的驗證機構。這不僅是對萊因公

美市場，目前已經和多家知名北美買

涵蓋範圍也從華南逐步擴展到華北；

司品牌嚴謹，公平公正客觀形象的

家洽談CSR的相關業務；同時我們也

2011年，業務增長了120%；除了原

認可，也是對我們CSR團隊精神，

加緊國內市場的開發，我們正在與全

有的SA8000/BSCI/EICC認證資格，更

工作態度和審核表現的認可。

球最大的B2B平臺洽談第三方驗證服

任理事會以及廣東省社會科學院等。

務，由TÜV萊因提供現場審核服務來

先後取得了： 1. Sedex（SMETA）的成員資格：

4. ICS 法國零售商協會的認可資格：

驗證該平臺上供應商提供的企業資訊

依據SMETA的準則，我們已經為

經過長期不懈的努力，我們取得了

的可信度，從而幫助企業和B2B平臺

TESCO, Mothercare 等英國大型零

ICS的認可資格並獲得其主要成員之

提升品牌形象。

售商，以及多個快速消費品品牌如

一Carrefour的合作關係。

Kraft和Unilever等，提供社會責任審核服務。

在公司高層的大力支持下，未來CSR 5. ISO26000評估服務：

BU業務的發展機遇和挑戰是：如何

ISO26000是目前市場上最新的社會

實現更高效的跨區域、跨產品線的合

2. AA1000（GRI永續發展報告和CSR

責任指南。我們可以通過相關的培

作和資源配置，從而將TÜV萊因的各

企業社會責任報告驗證）的資格：

訓和評估服務來協助企業提升其社

種資源和服務進行整合，為客戶提供

2012年，我們為行業領導品牌華為

會責任和永續發展的績效；

值得信賴的一站式配套服務如產品測

投資控股有限公司提供相關的檢驗

試、產品檢驗、和體系認證等同時覆

報告。GRI可持續發展報告和CSR

在此同時，我們先後和CSR行業內

企業社會責任報告驗證已被國內外

的知名組織建立了良好的溝通和

蓋相關的CSR服務。

TUV.COMMUNICATION

Wi t h t h e f r a m e w o r k reformation of TÜV Rheinland Greater China from Regional Management to Product Line Management, CSR Business Unit (CSR BU) established on 1st June 2010. Being social responsible is increasingly important for modern enterprises. As such, understanding the wider impact of social responsibility can help us develop new products and services. For the last two years, our CSR BU expanded from few resource members to 50 experienced and professional auditors covered from south China to middle and north China. In 2011, our business has achieved 120% increase. In addition, apart from existing SA8000/BSCI/EICC certification accreditation, we have also achieved:

Sedex (SMETA) Accreditation: We h a v e p r o v i d e d s o c i a l responsibility a u d i t s e r v i c e t o large British retailers TESCO and Mothercare in adherence to SMETA standards. In addition, we have also provided audit services to a number of fast consuming goods brands, such as: Kraft and Unilever.

AA1000 (GRI Report & CSR Report Verification) qualification A key challenge facing business is the need for more reliable indicators of progress in the field of CSR, along with the dissemination

of CSR strategies. In 2012, we have provided CSR inspection report to leading brand Huawei Investment Holdings Ltd.. We are deeply aware of the wide use of CSR report by national and international wellknown enterprises as part of their business strategic development plan.

ICTI Accreditation: On 1 January 2012, we have obtained the Accreditation for ICTI Care Foundation. We are the only authorized third party certification body in recent years. This represents a high recognition on TÜV Rheinland fair objective brand image, and is a high recognition on our team spirit, work attitude and performance.

performance through relevant training and assessment service. Our CSR BU has established a sound communication and cooperation relationship with well-known industry enterprises, for instance: The International Federation of Inspection Agencies (IFIA), Business for Social Responsibility (BSR), Golden Bee China Enterprise Social Responsibility Council, and Guangdong Academy of Social Sciences. In 2012, we will focus on North American market, till now, we have involved in the business with several well-known buyers. Meanwhile, we also step up the development of domestic market, working with

ICS Accreditation:

the world’s biggest B2B platform

With a continuous unremitting effort, we have obtained ICS accreditation and gained the business partnership with one of its key members--Carrefour.

on business information credibility

ISO26000 Assessment Service:

With the highly recommended

ISO26000 is the latest social responsibility guidance in the market and is intended to assist organizations in contributing to sustainable development. Organizations around the world, and their stakeholders, are becoming increasingly aware of the need for and benefits of socially responsible behavior. Based on the guidance, we can promote common understanding in the field of social responsibility; enhance complement of social responsibility and sustainable development

provision to its high-end suppliers. And thus, it helps suppliers and B2B platform to enhance brand image.

support from management, in the future, CSR BU is facing challenges and risks “How to achieve more efficient cross regional, cross product line cooperation and resource allocation to integrate various resources and service, and become a reliable one-stop leading provider of product testing, product inspection, and system certification services & solutions in Greater China, contributing towards the sustainable development of society.”

動態與服務︱ Featured Service

笙科電子（AMICCOM）A7153 晶片於 2012年2月通過德國萊因驗證，獲得ZigBee聯盟的 RF4CE驗證證書。該平台稱為 BEERU（ZigBee Radio Unit）。 ZigBee是一種無線網路技術，由 ZigBee聯盟所制定。該技術可應用在廣泛的產品上，涵蓋一般消費性市場、工商業及政府機構。它能提供使用者無限的靈活性與機動性，並將無線的智慧和功能融入日常生活用品中。而針對遠端監視和控制應用的特殊要求，它也提供企業最適化、標準化的無線平台，擁有簡單、可靠、低成本和低功率的優勢。ZigBee聯盟根據開放性的全球標準，制定上層通訊

協定和應用功能規範、產品符合與驗證測試標準，以及商標標示等，其結果是一個被大家所認同的相容性解決方案。

獲的ZigBee聯盟RF4CE的證書，不僅是技術能力的肯定，同時也為產品的市場延續性扎下厚實的根基。目前有為數眾多的半導體製造商、無線IP供應商、代工廠及終端使用者等皆支持

笙科電子於2011年針對感測網

ZigBee聯盟，全世界有超過300家領

路（WSN）與智慧遙控器的市場，

導企業致力於提供符合ZigBee規範的

推出支援ZigBee PHY層與MAC層

產品及解決方案。

的2.4GHz 射頻收發器晶片A7153。同年，笙科電子加入ZigBee聯盟，

德國萊因TÜV集團是ZigBee聯盟正式

並將A7153委託第三方實驗室TÜV

任命的ZigBee產品的驗證測試與發

Rheinland（德國萊因）進行 RF4CE

展機構，積極參與所有與ZigBee相

認證，BEERU的測試結果符合RF4CE

關的測試、規格制定和方法，並負責

規範下的所有測試條件，並且可與

ZigBee產品的驗證測試。

RF4CE的黃金平台進行相容通訊。

TUV.COMMUNICATION

笙科A7153晶片通過德國萊因驗證獲頒Zigbee聯盟RF4CE證書 AMICCOM A7153 Chip Tested by TÜV Rheinland Granted RF4CE Certificate by ZigBee Alliance

The AMICCOM A7153 chip has

standards, the ZigBee

Receiving certification from

passed compliance testing at TÜV

Alliance has developed

the ZigBee Alliance for

Rheinland and granted an RF4CE

the technology around

RF4CE is not only affirmation

certificate by ZigBee Alliance on

additional standards

February 2012. The platform is

for upper layer protocols and

specifications but also a solid

called BEERU (ZigBee Radio Unit).

applications. It has also established

foundation for end products in

testing criteria, validation and

the market. A large number of

ZigBee is a wireless networking

trademark requirements to achieve

semiconductor manufacturers,

technology developed and

compatible solutions.

wireless IP providers, OEM

of compliance with technical

manufacturer and end users support

administrated by the ZigBee Alliance. It can be applied in a wide

In 2011, AMICCOM introduced

the ZigBee Alliance. More than

range of products covering the

the A7153 2.4GHz RF transceiver

300 leading companies around

consumer, business, industry, and

chip, which supports the ZigBee

government organization. It offers

PHY layer and MAC layer, and

end users unlimited flexibility

is aimed at the wireless sensor

and mobility and bring wireless

network (WSN) and smart remote

intelligence and capabilities

control markets. In the same year,

into daily necessities. It offers

AMICCOM joined the ZigBee

enterprise optimization and

Alliance and submitted the A7153

the standardization of wireless

to TÜV Rheinland for RF4CE

platforms in the fields of remote monitoring and control

approval. The ZigBee platform BEERU complies with the

applications with the

RF4CE standard under all

advantage of simplicity,

test conditions and can

reliability, low cost and

communicate with the

low power. Based on open

RF4CE golden platform.

the world contribute to ZigBee specifications and solutions. The TÜV Rheinland Group has been formally appointed by the ZigBee Alliance as a ZigBee testing laboratory. TÜV Rheinland joins ZigBee alliance and actively contributes to development of specifications and ZigBee testing methods. It also provides verification testing for ZigBee products.

TUV.COMMUNICATION

2010年，世界IT產業見證了一場大遷徙。惠普、戴爾、英特爾、富士康、廣達、宏碁、緯創、華碩等IT巨頭從中國沿海城市遷至西部。到了2012年，全球2/3的iPad將是成都製造，而全球1/3的筆記型電腦則將為「重慶造」。 IT manufacturers in the world had witnessed a big movement in 2010. Manufacturers like HP, DELL, Intel, Foxconn, Quanta, Acer, Wistron and Asus moved their factories from coast to west areas. 67% iPad of the world will be made by Chengdu and 33% notebook computer of the world will be made by Chongqing after two years.

Chongqing 重慶a Key City in Western China

西進重鎮

今年初重慶筆記型電腦生產又有好消息，1月產量達到277萬台，是去年同期的5.6倍。今年筆電產量將突破 5000萬台，相關上下游零件企業也將密集落戶重慶,達到600家。另外，重慶雄心力爭3年建成亞洲最大雲端計算基地，進而帶動相關設備及顯示器的需求與產量。除了IT企業外，從事物流、金融、電子資訊、裝備製造、化工、汽摩、消費、醫藥等產業的國際大品牌，相繼到西區發展。兩岸經濟合作架構協定（ECFA）在重慶簽署，更帶動了大批台商「西進」。在這個背景下，美國《富比世》雜誌還評定中國西部的成都和重慶將是未來10年，全球發展最快的兩個城市。德國萊茵在重慶與成都皆設有分公司，可為西區企業提供當地語系化服務。

The output of notebook computer in the beginning of this year is good. It’s around 2.77 million pieces in January and it’s 5.6 times of last January. The output of notebook computer made in Chongqing will reach 50 million pieces in this year and relevant component suppliers (around 600) will locate in Chongqing accordingly. By the way, Chongqing is working to be the most biggest base in Asia for Cloud Computing within 3 years. That can increase the requests and output of relevant equipment and display devices.

Other than IT industry, worldwide famous companies for logistic, finance, chemical, mobile, consumer and medical industries are setting up in west areas. The Economic Cooperation Framework Agreement was signed in Chongqing and it attracted many Taiwanese manufacturers. Under the background, the Forbes magazine predicted Chengdu and Chongqing will be the most developed cities in the world for coming 10 years. TÜV Rheinland had set branch offices both in Chongqing and Chengdu that we can provide local service to manufacturers in west areas.

動態與服務︱ Featured Service

德

國萊因針對全球中國、德國、日本、美國等 12 個主要市場，共 6421 名消費者進行大規模研究。由於中國在全球調查中，中國消費者有相當高的採購意願，因而我們特別針對中國市場公佈進一步調查結果。中國地區共有502 位民眾參與隨機抽樣調查，調查對象以超過 18 歲以上的駕車人口為主。受

訪者所擁有的汽車涵蓋了不同品牌、尺寸、和車型。針對中國市場的資料顯示：雖然充電問題仍是中國人購買電動車時最大的憂慮，但多數人仍願為環保投入更多成本。此外，受訪者大多將日、德視為發展電動車技術的領導者，故民眾購車多偏愛日、德品牌，而大眾 (Volkswagen) 更是本次調查中最多潛在買主選擇的電動車品牌。

市內中短途用車習慣－符合電動車的續航特性調查結果證明：中國駕駛者用車大多在城市裏往返，且是中短距離。被問及未來五年是否有計劃購買電動車時，有意願購買者占總數的88%，僅次於印度（92%）；其中44%的人表示使用電動車的方式會和目前的用車方式相同，39%的人則表示只用於日常的代步。超過六成的中國人表示駕車區域在城市裏；87%的人駕車距離通常在100公里以內，且不超過2小時。若將收入水準與駕駛習慣進行比較，不難發現駕車時間和駕駛距離會隨著駕駛者其家庭收入的增加而延長。研究報告發現，由於中國人駕車多是中短途且在市內，對電動車有限的續航里程這個特點雖有顧慮但未產生明顯衝突，因此在購買電動車的意願上較其他國家表現更為積極。

德國萊因

全球電動車調查

看好中國市場 Electric Vehicles: an Anticipated Hit in China 德國萊因集團 (TÜV Rheinland) 稍早前公佈全球電動車市場調查結果：大多數印度和中國的車主表示打算在未來五年內購買一台電動車。 The TÜV Rheinland Global Electric-Vehicle (EV) Survey which was released earlier, suggests that a majority of car owners in India and China would choose to purchase an EV in the next ﬁve years.

TUV.COMMUNICATION

his report draws findings from a poll of 6,421 people, conducted by our vehicle testing specialists in 12 main markets including China, Germany, Japan and the USA. From this sample, a total of 502 adult drivers in China were surveyed. The respondents owned a representative variety of cars varying in size, brand and category. The survey shows that although the problem of charging is the biggest concern for Chinese drivers, most people are still willing to invest more for the sake of environmental protection. In addition, Japan and Germany are perceived as the leaders in EV technology and thus customers would prefer to buy Japanese and German EVs. Potential EV buyers selected Volkswagen as their preferred brand.

The survey confirmed that Chinese drivers commute mainly in cities and most driving is short- or mid-distance. When asked if they would purchase an EV in the coming five years, approximately 88% of the Chinese respondents said that they would, trail just behind India with 92%. The poll finds that 44% of respondents would use an EV in the same way as their present car, while 39% would prefer to use the EV only for regular trips. Over 60% of driving journeys are in cities and 87% of those surveyed drive less than 100km in their daily lives, with journey times of less than 2 hours. The study shows that families with a higher income drive longer hours and distances than those with lower incomes. The report found that most of the Chinese respondents drive fewer than 100 miles per day. This makes driving an EV viable because the battery needs to re-charge after a certain distance and this is likely to be satisfied. Thus, Chinese people are more willing to buy an EV than others.

動態與服務︱ Featured Service

高收入者願為環保多付出 20% 的電動車價

充電問題成最大憂慮，電池安全亟待提高

在中國，有 40% 的受訪者購買電動

調查資料表明，電動車充電問題成

車的主要動機是出於對環保問題的考

為阻礙中國駕駛者購買電動車的

慮，其中節約燃料（19%）居榜首，

主因，相關問題包括：有限的續

其他考慮還包括：因應全球暖化、空

航里程（22%），充電站數量有

氣污染問題，保障未來不受環境問題

限（19%），充電時間過長（9%），

影響，通過減少石油開採以保護環境

電池耗電問題（4%）。

買經驗會直接影響下一次購買類似品牌，大眾的品牌魅力使其成為本次調查中最多潛在買主選擇的電動車品牌。但事實上，德國汽車製造商到目前為止並沒有在中國銷售電動車。隨著中國對節能環保的關注與日俱增，電動車的普及推廣將對新能源應

等。另有32%的受訪者則著眼於成本相關問題：如油價高居不落，因此有

所有因素中因安全顧慮而拒絕購買電

16%的受訪者表示希望通過購買電動

動車占9%，此類受訪者中有50%是

車以降低燃料購買成本；此外，購車

關注電池安全與性能問題，如：電

價格和政府資助、稅收減免也成為購

池滲漏或爆炸（17%），常規電池

買電動車的誘因。

安全（17%）以及途中電池電力不足（16%）。

用以及交通系統產生積極而深遠的影響，也將為電動汽車充電系統產品及其相關行業帶來良好的發展機會。德國萊因為全球知名的專業檢測驗證機構，憑藉其豐富的經驗和專家網路，在大中華區率先推出電動車充電

出於對環保的支持，中國受訪者有超過八成表示願意支付更多錢去購買電

此外，調查還揭示了消費者的首次購

動車，其中 38% 的人甚至願意承擔超

日、德被視為發展電動車技術的領導者

出常規車價最高達 20% 優先考慮購買

在中國人看來，日本和德國是發展電

電動車。若將家庭收入水準納入分析

動車技術的領導者。德國萊因專家發

發現：收入高者對環境保護的考量明

現，當談到哪個國家電動車發展技術

顯高於其他收入水準，63% 的人願意

最先進時，約半數中國受訪者認為是

支付超出常規車價11%∼20%來購買

日本（50％）和德國（49％）；美

電動車以減少對環境的破壞；而收入

國（33%）位居第三，中國（31%）

低的人群中則有四分之一表示不願為

第四。中國駕駛者相信兩國在全球車

環保買單。

輛技術方面處於領先地位。

系統的測試和認證服務，可協助業者了解相關產品安全規定。

TUV.COMMUNICATION

Environmental Benefits of EVs are high on Chinese respondents’ minds.

Access to charging points and battery safety are the greatest concerns.

In China, 40% of those interviewed said that they would like to buy an EV because of environment protection. Saving fuel (19%) tops the list of environmental concerns; including combating global warming, air pollution, protecting our future from environmental changes and environmental protection through reduced oil exploration. The cost is also relevant; for example, the rising fuel price weighs quite heavily with 32% of respondents. To this end, 16% may choose an EV to save money on fuel. The purchase price, governmental subsidy and tax credits can also assist in the adoption of electric vehicles.

Data shows that charging options, convenience and accessibility will be critical to EV adoption. People worry about the need to recharge the battery after a certain distance (22%), the availability of charging stations (19%), the number of hours required to charge the battery (9%) and loss of power while driving (4%). However, 9% of the respondents would not buy an EV due to safety considerations. Of these, 50% of them are very concerned about battery leakage/explosion (17%), battery safety (17%) and loss of power in the street (16%).

More than four out of five (80%) are willing to pay more to buy an EV to support environmental protection. 38% of the respondents claimed that they would prefer an EV to a regular vehicle even if the price of the EV was 20% higher. The study finds that those with a higher household income are more likely to value environmental protection, with 63% wanting to buy an EV, which is 11-12% higher than those with a lower income. One in four of the low-income respondents said that they were discouraged by the cost of environmental protection.

From the Chinese perspective, Japan and Germany are perceived as the leaders in EV technology. The specialists from TÜV Rheinland Group found that when asked which country was the most technologically advanced with regard to EV technology, more than half of the respondents perceived Japan (50%) and Germany (49%) as the leaders, followed by the USA (33%) and China (31%).

This result shows that Chinese drivers will choose Japanese or German brands because they believe these lead in vehicle technology. The survey also reveals that people’ s first car buying experience has a direct impact on their next purchase. Volkswagen was selected as the best choice for an electric vehicle for its brand reputation and not for a specific product. In fact, the German automaker so for does not sell EVs in China. As environmental and energy efficiency concerns spread throughout China, electric vehicles (EV) are increasingly seen as a solution for modern transportation. As they grow ever more popular, EVs will have a profound and positive impact on energy applications, transportation and society. EVs growing popularity will also create tremendous opportunities for charging systems and other EV-related products. TÜV Rheinland is an internationally renowned third-party inspection and certification organization, our team of experts foresees the growth of this new market, being the first in China to launch testing and certification services for EV charging systems. Our service scope includes: EV charging stations, EV cables, EV charging couplers and EV on-board battery chargers. TÜV Rheinland can help charging station owners, EV manufacturers, and component suppliers demonstrate the superior quality and safety of their products and equipment.

動態與服務︱ Featured Service

最新的研究資料表明，建築能耗約占全球總能耗的40%，佔了相當高的比例。建築總量的持續增長，且有急劇上揚的趨勢，電梯作為現代高層建築必備的垂直交通工具之一，雖然其能耗一般只占建築總能耗的約3%至8%，但電梯能耗具有高度的節能潛力與改善空間。隨著世界各國對環境問題的重視程度逐漸增加，各國節能減排的力度勢必越來越大。如何合理有效地節約和評估電梯能效，已成為各電梯製造商及業主關切的議題，各國也紛紛開始研究制定相關的電梯能效評估標準和規範。

目前國際上普遍採用德國工程師協會制定的VDI 4707 Part 1標準對電梯的能效進行評估，該標準是基於2005年瑞士能源效率署在歐洲針對八大電梯廠商的33部電梯進行測試評估後，所綜合規劃評定出來的測試標準，並於 2009年3月正式頒佈。該標準適用於新的乘客電梯和載貨電梯的能效評估和分級，同時也可適用於已有電梯能效的確認。依據電梯運作和待機所需要的能量不同，將電梯的能源效率分為七個等級，分別由A至G七個彩色標籤來標識，其中A級綠色代表電梯能源效率最佳，G級紅色表示電梯的能效極待改善。

TUV.COMMUNICATION

迎合綠色環保與經濟節能趨勢電梯能源效率測試與驗證淺析 Going up: Lift and Elevator Energy Efﬁciency Veriﬁcation The latest studies show that the energy consumption of buildings accounts for 40% of global energy consumption. As the number of buildings increases, so does the amount of energy consumed. A lift, a crucial component of any modern building, consumes on average 3%-8% of all energy. There is then great potential to improve to increase energy efficiency by simply tuning the way they operate. As various countries pay more attention to environmental issues, more policies restricting emissions and focusing on energy saving will be introduced. More lift manufacturers and users are putting lift energy efficiency and relevant assessment on their agendas. Many countries have also started to research and prepare relevant standards and regulations on lift energy efficiency.

At present, VDI 4707 Part 1 of the Association of German Engineers is commonly used for the assessment of lift energy efficiency around the world. This standard was issued in March 2009, after the comprehensive testing and assessment of 33 lifts from eight major lift manufacturers in Europe by the Swiss Agency for Energy Efficiency in 2005. The standard is applicable for the energy efficiency assessment and classification of new passenger lifts and cargo lifts as well as existing lifts. There are seven classes of lift energy efficiency based on the energy required for operation and standby, indicated by seven coloured labels from A to G, among which Class A represents optimal energy efficiency and Class G means that lift energy efficiency needs to be improved urgently.

動態與服務︱ Featured Service

依據VDI 4707 Part1標準進行能效測

條件和使用頻率的不同，其能效也是

的運作狀況後，德國萊因TÜV對此電

試，共分為六個步驟。首先，需要評

完全不同的，需要分別測試並分別頒

梯提出了改善能效的解決方案並進行

定待測電梯的使用類別（類別1至類別

發能效證書。

整改。再次測試後，該部電梯的待機

5），這與電梯所在建築物的型式、電

能量需求等級提升了兩級至B級，並節

梯的用途及運作頻率有關，同時，可以

德國萊因TÜV從2008年開始率先在亞

省了67%的能耗；運作能量需求等級

參考電梯製造商提供的相關運作資料以

洲地區展開電梯能效檢測及驗證，所

仍維持在B級，但節省了10%的能耗；

及該大樓實際運作統計資料進行綜合判

測試的電梯涵蓋了地標建築、國際商

最終的能源效率等級提升至B級並節

斷。評估電梯能效的關鍵，是每一個使

業大樓及高層住宅等。截止目前，經

省了48%的能耗，即每年用電量僅為

用類別對應著特定的每天平均運作時間

德國萊因TÜV檢測並驗證的電梯能源

原來的52%。經整改後，不但為該電

和每天平均待機時間，而這兩個資料也

效率證書，已超過50張。此外，德

梯業主節省了相當可觀的用電量，同

是後續計算的基礎。接下來，需要在真

國萊因TÜV的工業服務部還建立了大

時，又顯著減少了該電梯二氧化碳氣

實運作條件下，進行現場測試電梯的待

中華地區電梯能效本土特性診斷資料

體的排放量。若整個社區及城市都有

機及運作所使用的能耗。其中，待機

庫，在電梯的能效測試領域積累了豐

相似的改善效果，將為整個社會帶來

能耗需要由最後運行結束後的5分鐘確

富的實做經驗。

莫大的節能減碳貢獻。

3次運作的能耗值作為參考運作值，然

德國萊因TÜV不僅能為電梯的能效測

雖然目前VDI 4707 Part1仍為非強制性

後取其平均值作為最終的結果。在對上

試提供服務，同時還可以根據測試結

的標準，但未來有可能變成強制性規

述資料進行相關計算後，便可得到需要

果出具電梯能效改善方案。例如，德

範。德國萊因TÜV建議尚未注意到VDI

的各個參數並確定該部電梯的能效等

國萊因TÜV曾經測試過的一座14層的

4707標準的電梯製造商和大樓業主可

級，最終由驗證機構頒發電梯能源效

住宅大樓內的電梯，使用類別為2, 測

多加留意，如有相關的技術問題我們

率證書。此處需要說明的是，透過VDI

試結果顯示該部電梯的待機能量需求

可以一同探討，希望通過我們專業、

4707 Part1標準進行能效評估是針對單

等級為D級，運行能量需求等級為B

優質的服務，讓您的電梯和建築更節

台電梯而言的。即便是型號和所有配置

級，整體能源效率等級為C級。經過仔

能減碳、成本更低。

均完全相同的兩部電梯，由於現場安裝

細分析了測試記錄資料並結合該電梯

定，運作能耗通常需要至少測量並記錄

TUV.COMMUNICATION

There are six steps for the energy efficiency testing as per VDI 4707 Part 1 in total. First, determine the category of the lift to be tested (Category 1-5), which is related to the type of building, the purpose of the lift and the frequency of use. Operational data from the lift manufacturer and actual operational data in use can be used to accomplish a comprehensive assessment. One critical factor in the assessment of lift energy efficiency is that each category has specific daily mean operation and standby hours, which form the basis of the calculations. Next, the actual energy consumption in operation and standby is tested. In this process, the standby energy consumption is determined 5 minutes after the last operation, and the operational energy

consumption is the average of the results over three tests. The required parameters are obtained once the relevant calculations are completed based on the above data. The lift energy efficiency can then be determined, and the certificate issued by the authoritative organization. It should be noted that the test based on VDI 4707 Part 1 only indicates the energy efficiency of a single lift. Lifts of the same model and configuration might have different energy efficiency levels due to differences in installation and frequency of use, in which case a separate test is required to issue the certificate. TÜV Rheinland began testing and certifying lift energy efficiency in Asia in 2008. The lifts it has tested are used in landmark buildings,

international commercial buildings and high-end residential buildings. So far, TÜV Rheinland has issued more than 50 lift energy efficiency certificates. The industrial service unit of TÜV Rheinland has also established a database of local lift energy efficiency attributes in Greater China. It has rich experience in testing lift energy efficiency. TÜV Rheinland provides lift energy efficiency tests, along with proposed improvement plans based on the test results. In one case concerning a test of a 14-storey residential building lift, TÜV experts graded its category of use at Class 2. The test results showed Class D standby energy needs, Class B operational energy needs and an overall energy efficiency of Class C. After careful analysis, engineers proposed a solution to improve the lift’s energy efficiency. Re-testing showed Class B standby energy needs with 67% energy saved, the same Class B operational energy needs but with 10% energy saved and an overall Class B energy efficiency with 48% energy saved. Energy consumption after the improvement was 52% lower to previous level. Along with this gain, the CO2 footprint was reduced. If similar improvements are made across vast cities, the benefits in terms of emissions and cost are considerable. Currently, VDI 4707 Part 1 is not mandatory, but it is possible that it will become compulsory in the future. TÜV Rheinland recommends that lift manufacturers and building owners who are unfamiliar with VDI 4707 should learn more about this standard. Our team is here to discuss relevant technical issues together with you. We are confident we can help to reduce lift energy consumption and emissions as well as cutting your costs.

動態與服務︱ Featured Service

歐曼GTL成為中國首款符合歐洲標準的重卡

Auman GTL B

1st Chinese EN

中國首款符合歐洲標準的重卡歐曼GTL已於2月中旬全球上市。發佈會現場，德國萊因 TÜV為歐曼GTL頒發了象徵著世界重卡最高安全標準的「德國萊因TÜV驗證」證書。

「我們依照歐洲EC指令和ECE法規標

2011年11月，在北京通州國家交通部

通過德國萊因TÜV的驗證，歐曼GTL

準，對歐曼GTL進行了全面的歐洲安

試驗場，歐曼GTL作為中國首款接受

的品質將更具說服力，「世界標準重

全標準測試驗證試驗。測試項目涵蓋

德國萊因TÜV驗證機構檢測的車輛經

卡」實至名歸，大大增強消費者信

了主動安全（包括制動系統、轉向系

過了層層檢驗：包括30度上坡及駐坡

心，並有望在競爭激烈的商用車市場

統）以及被動安全（如駕駛室強度、

測試、30度下坡及駐坡測試、常規制

中取得佳績。德國萊因TÜV是國際領

座椅、安全帶及頭枕約束系統）等32

動測試、ABS組合路測試、綜合路測

先的技術服務供應商，其車輛產品國

個專案。歐曼GTL經過德國萊因TÜV

試、操穩測試、高環路測試等，歐曼

際驗證部可針對國內整車和零組件企

的一系列測試，已經達到歐洲同類車

GTL皆以出色的表現順利過關，車輛

業提供被歐盟廣泛認可的E/e-Mark

型的技術水準和安全指標。」德國萊

的各項性能得到確認與見證，整車和

驗證。

因TÜV大中華區交通服務負責人在發

零組件系統的可靠性、耐久性、安全

佈會上表示。

性等都得到充分驗證。

TUV.COMMUNICATION

Became the

N Heavy Truck

The global launch of the Auman GTL, the first Chinese EN heavy truck, was celebrated in the mid of February. TÜV Rheinland safety certificate for the Auman GTL was presented on the same day. The certificate represents the highest global safety standard for heavy trucks.

The Auman GTL has passed TÜV Rheinland’s stringent tests, conducted at the Ministry of Communications testing site in Tongzhou, Beijing in November 2011. Commenting on this success, head of Mobility, TÜV Rheinland Greater China said that: “we have tested the Auman GTL by a complete set of European safety standard testing and certification tests based on EC directives and EEC regulations and standards. The Auman GTL passed all of

these tests, confirming that the truck compliances with the same technological and safety levels as equivalent European models.”

30° hill-start and hill-holding test, the 30° down-hill and hill-holding test, the routine braking test, the ABS combinational road condition test, the operation stability test and the highway and ring road tests, thus demonstrating the reliability, durability and safety of the vehicle’s components and systems. With the full trust and support of customers, the Auman GTL is expected to bring something special to the competitive commercial vehicle market.

Featuring high quality, safety, fuel efficiency, comfort and intelligence, the Auman GTL stands out as the first domestic truck to satisfy stringent European standards. Its active and passive safety systems conform to the most rigid European regulations and standards. The Auman GTL outperformed in the

TÜV Rheinland is renowned independent testing and certification expert by offering rigorous, high-quality testing and certification services from a fair and independent perspective. Its E-mark certificate for vehicles meets widelyrecognized standards approved by the EU.

動態與服務︱ Featured Service

太陽能行業首張

ISO14067證書 CNPV was Issued the First

ISO14067 Certificate

in the Photovoltaic Industry

TUV.COMMUNICATION

中國太陽能集團東營太陽能有限公司 (以下簡稱CNPV) 的太陽能電池元件產品碳足跡，於今年2月成功通過了德國萊因TÜV 的查證，獲得ISO14067證書。CNPV產品碳足跡專案是德國萊因TÜV大中華區在太陽能行業頒發的首張ISO14067證書，肯定了CNPV在減輕對環境及自然資源的影響中取得領先的成績。 TÜV Rheinland Greater China issued the ISO14067 certificate to CNPV Solar Power SA (CNPV) on February 2012, in Dongying, Shandong Province. The CNPV solar module carbon footprint project is the first ISO14067 certificate to be issued in the photovoltaic industry by TÜV Rheinland Greater China, confirming that CNPV is one of the leading companies in environmental control and natural resources area.

CNPV認為ISO14067證書本身就代表

CNPV believes that the ISO14067

In presenting the certificate to

一種可信賴的榮譽，而德國萊因TÜV

certificate represents a credible

CNVP, Yushun Wong, Director

的查證更加強了該證書的權威性。

honor, and the verification by TÜV

of Systems of TÜV Rheinland

「宣導綠色能源轉換，向大家展示真

Rheinland further strengthens the

Greater China, commented that

正有價值以及創新性的產品，」CNPV

authority of the certificate. "By

“TÜV Rheinland will continue to

首席運營官喬德睿先生表示，「我們

promoting and demonstrating

support CNPV’s carbon footprint

將持續發揚首創精神，將綠色能源轉

the true value of our innovative

project, particularly the CSR

換活動融入到我們的產品中，不斷降

products, we are supporting green

programme. TÜV Rheinland adopts

低對環境的影響；並且在產品回收過

energy conversion," said Mr. B.

a rigorous verification process

程中進一步降低碳消耗，利用產品提

Ve e r r a j u C h a u d a r y, t h e C O O

to help companies to improve

高光轉換能力。」

a n d C T O o f C N P V.

"Through

their processes, to reduce carbon

our continuous efforts to reduce

emissions and to increase energy

德國萊因TÜV大中華區管理體系服務

environmental impact, we are

efficiency. With the professional

總監汪如順表示，德國萊因TÜV會繼

aiming to further reduce carbon

services of TÜV Rheinland,

續支持CNPV的碳足跡和能源管理專

consumption in the process of

enterprises can continue to improve

案，透過嚴謹的查證過程幫助企業改

product recovery and to develop

their professional skills and

善流程，降低碳排放，提高能效，使

products with higher conversion

achieve the target of sustainable

企業能持續改善專業技能，實現永續

efficiency.”

development. “

發展的最終目標。

動態與服務︱ Featured Service

浙江中訊電子率先獲得

開關目擊實驗室證書 The First Switch Witness

Laboratory Certificate of 2012 was Issued

德國萊因TÜV於2月初向浙江中訊電子有限公司頒出了

浙江中訊電子有限公司總經理鄭建中

首張大中華區開關目擊實驗室證書。浙江中訊電子有限公

表示：「浙江中訊電子將確實善用此

司實驗室成立於2000年，2007年實施ISO17025體系，同

張證書，並且努力提高實驗室資料的準確性，做強、做大實驗室。」德

年通過CNAS實驗室認可，2009年通過德國萊因TÜV上海

國萊因TÜV大中華區零組件產品線總

UA審核。此次憑藉開關目擊實驗室證書，浙江中訊電子可

經理夏波同時表示：「此張證書說明

以在其實驗室完成所有德國萊因TÜV要求的測試；並且資

德國萊因TÜV對浙江中訊電子開關產

料將直接得到德國萊因TÜV的認可。根據測試資料，德國

品安全和品質的充分認可，以及對雙方實驗室合作的充分信任，客戶同時

萊因TÜV將在一週內頒發浙江中訊電子TÜV及CE證書；這

也可以體驗到與德國萊因TÜV合作，

些測試資料還將直接用於其他國際證書的頒發，如俄羅斯

行銷全球暢通無阻的一站式服務的便

GOST證書，阿根廷S證書，澳洲ITACS證書，加拿大及美

利。我們希望與客戶不僅僅是生意關

國cTUVus證書等。

係，更是長期的合作夥伴。」

TUV.COMMUNICATION

TÜV Rheinland Greater China issued its first Switch Witness Laboratory Certificate in the early of February to Zhejiang Zhongxun Electronics Co Ltd. The Zhejiang Zhongxun Electronics laboratory, established in 2000, implement the ISO 17025 system in 2007, passed the CNAS laboratory accreditation in the same year and the TÜV Rheinland Shanghai UA examination in 2009. The Switch Witness Laboratory Certificate will enable Zhejiang Zhongxun Electronics to perform all of the laboratory tests required by TÜV Rheinland, which will accept the data and award TÜV and CE certificates to the company within a week of the test. The test data will also be used for awarding international certificates such as Russia’s GOST certificate, Argentina’s S certificate, Australia’s ITACS, and North America’s cTUVus certificate.

Zheng Jianzhong, General

switch products produced by

Manager of Zhejiang Zhongxun

Zhejiang Zhongxun Electronics

Electronics Co Ltd., remarked

and indicates our confidence in

that: “we will use this certificate

the cooperation between the two

consistently as we endeavor

parties. In addition, customers

to improve our laboratory

can experience the freedom of

data accuracy and make our

our one-stop services available

laboratory bigger and stronger”.

worldwide through cooperation

Xia Bo, General Manager of

with TÜV Rheinland. We hope

TÜV Rheinland Greater China’s

to build and maintain long

Component Product Line, said

partnerships rather than

that: “this certificate shows that

simply doing business with

TÜV Rheinland fully recognises

our customers.”

the safety and quality of the

動態與服務︱ Featured Service

西安高壓電器研究院獲得CBTL證書 XIHARI Awarded CBTL Certificate 德國萊因TÜV和西安高壓電器研究院於2011年中期簽署戰略合作協議，雙方將攜手為高壓電器產品提供優質的檢測和驗證服務。2012年2月21日西安高壓電器研究院（以下簡稱：西高院）順利通過國際電工安全驗證體系（IECEE）的審核，並被授予了CBTL證書。 TÜV Rheinland and the Xi’ an Highvoltage Apparatus Research Institute (XIHARI) signed a strategic cooperation agreement in mid-2011 to provide joint testing and certification services for high voltage electrical apparatuses. On 21 February 2012, XIHARI successfully passed the Worldwide System for Conformity Testing and Certification of Electrical Equipment and Components (IECEE) certification requirements and was awarded a CBTL Certificate.

TUV.COMMUNICATION

順利通過審核後，西高院可以按照國際電

With IECEE certification, XIHARI can perform tests

工安全驗證體系（IECEE）的流程、依據

according to IECEE and IEC standards and issue a CB

IEC標準進行測試出具CB報告，並可由德

report, and TÜV Rheinland will then issue a CB certificate.

國萊因TÜV出具CB證書。該報告和證書將

The report and the certificate are accepted and approved by

被國際電工安全認證體系（IECEE）旗下的

53 countries and regions under IECEE.

53個國家和地區接受和認可。 XIHARI now has three national-level product quality 西高院現有3個國家級產品質檢中心，分別

inspection centres – the China National High Voltage

是國家高壓電器品質監督檢驗中心、國家

Apparatus Quality Supervision and Inspection Test

絕緣子避雷器品質監督檢驗中心和國家電

Centre, the China National Insulator and Surge Arrestor

力電容器品質監督檢驗中心，另外還有一

Quality Supervision and Inspection Test Centre and the

個國家測量互感器型式評價實驗室。同時

China National Power Capacitor Quality Supervision and

西高院也是經中國合格評定國家認可委員

Inspection Test Centre – and a National Measurement

會認可的實驗室。被授權檢驗的產品為高

Mutual Inductor Type Test and Assessment Laboratory.

壓電器類、變壓器類、直流換流閥類、絕

The China National Accreditation Service for Conformity

緣子類、避雷器類、電力電容器類和靜止

Assessment has authorised XIHARI to inspect 69 types

無功補償裝置，共7類69種。

of products in 7 categories, including high voltage electrical apparatuses, transformers, DC converter valves, insulators, arrestors, power capacitors and static reactive compensators.

技術專題︱Technical Expertise

先進產品材料鑒定技術 Advanced- Level

Product Material Identification 關於測試 ●

Py-GC/MS是一個分析工具，能夠把具非

About this test ●

non-volatile or insoluble or high molecular weight

易失性或不溶性或超高分子量的化合物

compounds (e.g. polymeric materials) into fragments

（如高分子材料）熱分解成適合色譜分析

suitable for chromatographic analysis. The polymer can

的片段。通過分析該聚合物的片段特徵來

be identified via the interpretation of the characteristic

識別它是何種聚合物。 ●

在共混聚合物（混合聚合物）中識別微量

fragments. ●

Identify the minor polymeric component (e.g ~ 5% PVC in PES) in a polymer blend (mixed polymer), a

成分（例如：~ 5% PVC in PES，塗有薄

thin coated polymer on the fabric and polymer with a

薄的聚合物塗層的紡織品和含有大量添加劑的聚合物）。

Py-GC/MS is an analytical tool able to thermally crack

large amount of inorganic additives. ●

Identify counterfeits materials

●

識別假冒材料

●

Monitor the quality of materials

●

監控材料品質

●

Proof the identity of the materials

●

證實材料屬性

●

Check the composition of materials, quantitative

●

檢查材料的組成，定量分析塑料和紡織物中的主要材料成份（稍後推出）

analysis of the major components in plastic and fabric (to be launched soon)

德國萊因TÜV集團宣布推出以下消費品和材料的化學測試新服務。我們的化學實驗室是少數幾個採用「高溫分解-氣象色譜（Py-GC/MS）」這項新混合技術的商業實驗室。這項技術是許多國家的政府法醫檢定實驗室常用的一種技術，但用於商用實驗室卻非常罕見。 This new service offers the identiﬁcation of unknown materials in plastic or fabric. Our chemical laboratory is amongst a few commercial lab to adopt the new hybrid technique called Pyrolysis – gas/chromatography (Py-GC/MS) which is a technique commonly used in many governments' forensic laboratory, but not in commercial laboratories.

TUV.COMMUNICATION

這項新服務能滿足產品中被日益關注的有害有機磷化合物的測試需求。有機磷化合物常用作塑膠和紡織品中的阻燃劑。世界衛生組織已經發現它是有毒的，並能導致人體的皮膚刺激。 This new service meets the needs of increasing concern on harmful Organophosphorus Compounds in products. This harmful chemical is commonly used as flame retardants in plastic and textiles. World Health Organization has found it to be toxic and cause skin irritation to humans.

最新化學測試服務

塑膠製品中的

有害有機磷化合物 (OPC) New Testing Service

Harmful Organophosphorus Compounds (OPC) in Plastic Products 把OPC作為阻燃劑使用的材料包括：聚

Organophosphorus compounds are commonly utilized as

氯乙烯（PVC），聚氨酯泡沫（PU），

flame retardants in plastic and textiles. Materials in which

熱固性樹脂，紡織，纖維素和聚酯

OPC are used as flame retardants include, amongst others,

（PES）。

polyvinylchloride (PVC), polyurethane foam (PU), thermoset resins, textiles, cellulosics and polyesters (PES).

許多材料添加它作為增塑劑使用，如 PVC，醋酸纖維素，PES，丙烯腈 - 丁二烯 - 苯乙烯（ABS）和合成橡膠。除了其主要用途，OPC也可作為穩定劑，抗泡沫，溶劑，潤濕劑。

As plasticizers, they are utilized in materials like PVC, cellulose acetate, PES, acrylonitrile-butadiene-styrene (ABS) and synthetic rubber. Apart from their major usage, they are also used as stabilizers, anti-foaming, solvent and wetting agent.

技術專題︱Technical Expertise

EN 61010-1:2001即將撤銷

有哪些差異呢?

EN 61010-1:2001（一般要求）已被EN 61010-1:2010取代。其 DOW/DOC（撤銷日/符合性推定停止日）為2013-10-01。即自2013-10-01起，必須依據新標準EN 61010-1:2010（與EN 61010-2-030:2010註）測試驗證所有歐洲相關的量測、控制及實驗室用電氣設備。

IEC/EN 61010-1:2010取代了IEC/ EN 61010-1:2001，屬於技術相關的修訂。

現行標準EN 61010-1:2001將在 2013-09-30後失效。所有既有依據EN 61010-1:2001所核發的證書必須在DOC日之前更新至EN 61010-1:2010。此外，所有新產品投入歐洲市場時必須符合此標準。註 IEC/EN 61010-1:2001將測試與量測電路的要求內含在第一部分之中。而這些要求已從IEC/ EN 61010-1:2010中移除，並成為IEC/EN 61010-2-030:2010的基本要求。

IEC/EN 61010-1:2010包含下列來自EN 61010-1:2001的重大變更，當然也包含了許多其他的變更。 ● 擴大標準的適用範圍以涵蓋可能使用此類產品的所有地點，故涵蓋了專業用途與非專業用途的此類產品 ● 將測試與量測電路的要求（於第 16章與數個章節內）移除後，現已涵蓋於特定標準IEC/EN 61010-2-030中 ● 重新撰寫絕緣要求（第6.7節） ● 增加對固態絕緣與薄片絕緣的特定要求 ● 第6.7節現僅包含過電壓類別II的主電路與二次電路的絕緣要求 ● 將其他所有電路的絕緣要求移到新的附錄K

IEC/EN

量測、控將機械性危險保護的額外要求（第7章）內含 ● 修正表面溫度的限制（第10章）以符合EN 563的限制 ● 修正輻射要求（第12章），區分預期與非預期的放射列入考慮 ● 加入合理可預期的誤用與人體工學方面的要求（第16章） ● 增加第17章以處理本標準未涵蓋的危險與環境，偕同新增的參考性附錄J以處理風險評估 ● 新增的參考性附錄E提供降低小環境的污染等級 ● 增加防治污染的合格塗裝要求於附錄H ● 新增的參考性附錄I已進一步解如何決定主電路的工作電壓 ●

TUV.COMMUNICATION

N 61010-1

控制與實驗室電氣設備之標準更新 Standard Update for

Measurement, Control, and Laboratory Use Electrical Equipment in the Scope of IEC/EN 61010-1 EN 61010-1:2001 is to be withdrawn EN 61010-1:2001 (General requirements) has been replaced by EN 61010-1:2010. The DOW/ DOC (Date of withdrawn / Date of cessation of presumption of conformity of superseded standard) has been set to 2013-10-01. This means that from 2013-10-01, all EU-bound measurement, control and laboratory use electrical equipments need to be tested and certified for conformity in accordance with the new standard EN 61010-1:2010 (and EN 61010-2-030:2010 whenever applicable NOTE). The current standard, EN 61010-1:2001, will cease to be valid as of 2013-09-30. All existing certificates according to EN 61010-1:2001 has to be updated to EN 61010-1:2010 before the DOC date. Furthermore all new products must comply with the standard when placed onto the European market. NOTE

In IEC/EN 61010-1:2001, the requirements for testing and measuring circuits were included in Part 1 itself. In IEC/EN 61010-1:2010, these requirements have been removed from IEC/EN

61010-1 and have become the basis for the requirements in IEC/EN

●

61010-2-030:2010. ●

What are the differences? IEC/EN 61010-1:2010 cancels and replaces IEC/EN 61010-1:2001. It constitutes a technical revision. IEC/EN 60101-1:2010 includes the following significant changes from EN 61010-1:2001, as well as numerous other changes. ● The scope of the standard has been expanded to include all locations where these products may be used, so that both professional and non-professional versions of these products are within the scope. ● The requirements for testing and measuring circuits (in various subclauses and the entirety of Clause 16) have been removed and included in a particular standard IEC/EN 61010-2-030. ● Insulation requirements (6.7) have been completely rewritten. ● Specific requirements have been added for solid insulation and thin-film insulation. ● Subclause 6.7 now contains only the insulation requirements for MAINS CIRCUITS of OVERVOLTAGE CATEGORY II up to 300 V, and for secondary circuits.

●

The insulation requirements for all other circuits have been moved to a new Annex K. Additional requirements for protection against mechanical HAZARDS (Clause 7) have been included. Surface temperature limits (Clause 10) have been modified to conform to the limits of EN 563. Radiation requirements (Clause 12) have been modified, and take into account a distinction between intended emission and unintended emission. Requirements for reasonably foreseeable misuse and ergonomic aspects have been added (Clause 16). A new clause (Clause 17) has been added to deal with HAZARDS and environments not covered by the standard, along with a new informative annex (Annex J) dealing with RISK assessment. A new informative annex (Annex E) addresses methods of reducing the POLLUTION DEGREE of a micro-environment. Requirements for the qualification of coatings for protection against POLLUTION have been added (Annex H). A new informative annex (Annex I) has been added to further explain how to determine the WORKING VOLTAGE of a MAINS CIRCUIT.

技術專題︱Technical Expertise

對於內含測試與量測電路的設備，應結合IEC/EN 61010-1:2010使用IEC/ EN 61010-2-030:2010。此種測試與量測電路可能，如： ● 量測其他設備內的電壓 ● 利用熱電偶量測其他裝置的溫度 ● 施加電壓於電路上來分析一新設計此種電路經常可見於（但不限於），如： ● 多用電表 ● 示波器 ● 溫度紀錄器 ● 耐壓機 ● 脈衝測試機除了從IEC/EN 61010-1:2001所移除的要求之外，在IEC/EN 61010-2-030:2010 中增加下列主要要求。當然也包含了許多其他的變更。 ● 將「量測類別I」改為「非供量測類別II、III或IV」 ● 增加對未配接量測電路端子的空間與沿面距離要求 ● 增加特殊量測電路端子的要求 ● 修訂瞬態過電壓限制裝置的要求 ● 修訂並增加對量測電路合理可能的誤用，包含保護性接地的切斷與對可能造成電弧閃烙使用行為的要求 ● 量測電路的絕緣要求主要置於附錄K中 ● 增加附錄AA描述量測類別的性質 ● 增加附錄BB描述使用量測電路可能遭遇的危險

我們能提供什麼服務呢？德國萊因公司有能力依據此新標準提供測試與驗證服務，包含下列的國家/區域的要求： ● CB體系：IEC 61010-1:2010、IEC 61010-2-030:2010 ● 德國GS標誌：DIN EN 61010-1:2011、DIN EN 61010-2-030:2011 ● 歐洲CE標誌：EN 61010-1:2010、EN 61010-2-030:2010 建議您儘快更新既有證書以符合最新的要求。

For equipment incorporates testing and measuring circuits, IEC/61010-2-030:2010 shall be used in conjunction with the IEC/ EN 61010-1:2010. These testing and measuring circuits may, for example: ●

●

「一組樣品，一站式測試，全球銷售」是德國萊因所提供的客製化服務。此服務使得製造商得到他們所需的所有驗證標誌，尤其是CB、CE、GS、TUV與cTUVus標誌。我們的服務減少了廠商的驗證費用對於未來拓展市場建立堅實的基礎。

measure temperature of a separate device via a thermocouple inject a voltage onto a circuit to analyze a new design

They are often found in but not limited to, for example: ●

若您需要有關以上要求或研討會的更多資訊，或希望申請標準更新，請不吝就近聯絡我們的分公司。

measure voltages in circuits of other equipment

● ● ● ● ● ●

Multi-meter, Oscilloscope, Temperature recorder, Hi-pot tester, Impulse tester, Grounding tester, Leakage tester

TUV.COMMUNICATION

What services we can offer? TÜV Rheinland are capable of offering testing and certification services according to the new standard which includes requirements of following country/region: CB scheme: IEC 61010-1:2010, IEC 61010-2-030:2010 German GS mark: DIN EN 61010-1:2011, DIN EN 61010-2-030:2011 Europe CE marking: EN 61010-1:2010, EN 61010-2-030:2010 ●

● ●

We recommend you to update existing certificates as early as possible to meet the latest requirements. “One set of samples with a one-stop test for global sales" is the customized service offered by TÜV Rheinland. This service allows manufacturers to obtain all of the certification marks they need, including the CB, CE, GS, TÜV and cTUVus marks, amongst others. This service minimizes certification costs and lays a solid foundation for future market expansion. If you need more information about the requirements, our seminar, or would like to apply standard update, please feel free to contact our branch offices nearby.

In addition to the requirements removed from IEC/EN 61010-1:2001, the following major requirements have been added to IEC/61010-2-030:2010. Numerous other changes have also been made. ●

●

The terminology for MEASUREMENT CATEGORY I has changed. It is termed “not rated for measurements within MEASUREMENT CATEGORIES II, III, or IV”. CLEARANCES and CREEPAGE DISTANCES have been added for unmated measuring circuit TERMINALS. Requirements have been added for specialized measuring circuit TERMINALS. Requirements for TRANSIENT OVERVOLTAGE limiting devices have been revised.

●

Requirements have been revised and added pertaining to REASONABLY FORESEEABLE MISUSE of measuring c i rc u i t s , i n c l u d i n g disconnection of the protective earth and usage of the equipment in a manner that might cause arc flash. Insulation requirements for measuring circuits have been primarily located in Annex K. Annex AA has been added to describe the characteristics of MEASUREMENT CATEGORIES. Annex BB has been added to describe hazards that may be encountered when using measuring circuits.

環球掠影︱Global News Flash

日本森精機製作所獲德國萊因輻射監測和控制程序驗證 Mori Seiki Was Issued Certificate for Radiation Monitoring and Control Process 日本主要工具機製造廠之一的森精機

防護領域活躍數世紀之久，我們的專家在眾多的評估專案中獲得了不可

製作所有限公司（在日本5個地點設

或缺的經驗，其中包括車諾比爾核災的寶貴經驗。德國萊因主持配備齊

有製造廠），目前已通過德國萊因的

全的核能實驗室，使用高精確度的設備，並依據國際和國內的安全標準

輻射監測和控制程序認證。

量測輻射值。

於福島核災後數月首次導入的德國萊因全新驗證計畫，已廣受工業界

One of the major Japanese machine tool manufacturers - Mori Seiki Co., Ltd. - is now certified by TÜV Rheinland for the Radiation Monitoring and Control process established at five locations in Japan.

中的汽車、醫療產品和設備廠等數家日本製造廠所採用。森精機製作所的高精密工具機，目前也已新增至德國萊因所驗證的產品範圍清單，首次列入輻射監測和控制計畫中。德國萊因已在核能工程和輻射

First introduced a few months after Fukushima accident, TÜV Rheinland’ s new certification scheme was used by several Japanese manufacturers in industries varying from automotive to medical products and equipment. TÜV Rheinland has been active in the field of nuclear engineering and radiation protection for decades. TÜV Rheinland operates fully equipped nuclear labs, uses highly accurate equipment and measures radiation levels according to international and domestic safety standards.

德國萊因收購韓國L4S核能工程服務供應商（該公司專門研究放射性廢料管

德國萊因收購韓國核能技術專業服務供應商

理、輻射防護、環境衝擊分析、安全分析），服務全世界的客戶。藉由此次

TÜV Rheinland Acquires Korean Specialist Service Provider for Nuclear Technology

德國萊因自1987年起便於韓國設立分公司至今，最重要的服務包括無線通訊

收購，德國萊因得以將全面性的核能服務供應至全世界所有地點。預期此收購案將與德國萊因位於德國的核心能力中心產生極大的協作效應，進一步擴大全球營運規模。

產品、光電技術、家電產品和娛樂電子，以及車輛規範等測試。 TÜV Rheinland has acquired L4S Engineering, a nuclear engineering service provider. The company is specialized in radioactive waste management, radiation protection, environmental impact analysis, safety analysis – serving customers all over the world. With this acquisition, TÜV Rheinland is able to deliver comprehensive nuclear services to all locations around the world. Great synergy effects can be expected with our core competence centre in Germany in order to expand our business worldwide. TÜV Rheinland has been represented in Korea with its own company since 1987. The most important services include testing of wireless telecommunication products, photovoltaics, electrical household appliances and entertainment electronics as well as the homologation of vehicles

TUV.COMMUNICATION

不論是駭客攻擊、技術性的故障或人為疏失，沒有一間公司能承受營運

Vodafone獲頒營運持續管理驗證

程序的瓦解。有鑒於此，Vodafone在其營運持續管理上進行投資，並獲

Vodafone Receives Certificate for Its Business Continuity Management

萊因Cert GmbH的Ralph Freude表示：「由於我們已通過ISO 27001安全

得Cert依照ISO 25999所頒發的認證。在維持客戶所需之基礎設施的同時，更重要的是Vodafone亦具有能仰賴的安全措施和緊急策略；此為德國萊因於此領域的首項客戶認證。德國管理系統認證，使我們具備了適當的知識。而根據ISO 25999之營運持續管理的審核工作，對我們而言只是一小步。」 Whether by hacker attack, technical failure or employee error, no company can afford the breakdown of critical business processes. For this reason, Vodafone invested in its business continuity management and has been certified by Cert in accordance with ISO 25999. As Vodafone also maintains the necessary infrastructure for its customers, it is all the more important that the company can fall back on safety measures and emergency strategies. This was TÜV Rheinland’s first customer certification in this area. “We already have the appropriate knowledge due to our certification of security management systems in accordance with ISO 27001. So auditing business continuity management according to ISO 25999 is only a small step for us,” explained Ralph Freude from TÜV Rheinland Cert GmbH.

位於新柏林布萊登堡機場的工作正邁入關鍵階段，來自德國萊因的8人專

因的檢查工作將能檢驗出柏林布萊登

業團隊已經投入航空站和其他機場建築的技術驗收程序。從現在開始，德

堡機場的運作效能。在試運行、訓練

國萊因的專家會駐守機場進行檢查，例如火警安全設備和其他緊急系統。

和重置計畫下，此為機場啟用前，確保與機場運作有關的所有程序皆有最

「這是邁入營運前的重要階段。」柏林機場經理Körtgen博士表示：「德國萊

Work on the new Berlin Brandenburg Airport is entering a critical phase. The eight-member team of experts from TÜV Rheinland has begun with the technical acceptance process for the terminal and other airport buildings. From now on, the TÜV Rheinland experts are working onsite to inspect, for example, the fire-safety

優異佳表現的重要環節。」

新柏林布萊登堡機場德國萊因技術驗收中 TÜV Rheinland’s Expert Team Starts Technical Acceptance for New Berlin Brandenburg Airport

equipment and other emergency systems. “This is the start of the crucial phase before going into operation”, said

ensuring optimal performance in all

Dr Körtgen, Managing Director of Berlin Airports, “The TÜV inspection is

processes relevant to the airport's

putting the Berlin Brandenburg Airport through its paces. Along with trial

operation before it is opened.”

operations, training and relocation planning, this is an important part of

企業社會責任︱Social Responsibility

逾40位香港辦公室馬拉松愛好者在2月5日參加了2012渣打馬拉松

香港員工參與渣打馬拉松

（Standard Chartered HK Marathon 2012），他們各參與了10公里、21

HK Staff Joined Standard Chartered HK Marathon

他們更激勵自己，迎接比賽的挑戰以及2012年的業務。為推廣健康的

公里（半程馬拉松）以及42公里全程馬拉松等各馬拉松競賽。對於我們的團隊來說，這項賽事不僅只是一次競逐卓越的機會，在訓練過程中，生活型態與積極的態度，所有參與員工只要完成比賽即可獲得報名費津貼，而且我們非常支持同仁們參加不同體育活動。渣打馬拉松始於1997 年，現在已成為香港著名的國際運動賽事，並於2012年創下70,000人參加的紀錄。 Over 40 marathon lovers in HK office joined the Standard Chartered HK Marathon 2012 on February 5. They took part in various events - 10km, 21km (half marathon) and the full 42km marathon. The race is much more than an opportunity for our team to compete for excellence. Through the training, they have motivated their spirit to meet the challenge for the race and the business in 2012.

2月11日，第一批德國萊因志工與ICA引導師及苗圃行動（Sowers

德國萊因志工、教師與ICA引導師緊

Action）代表前往仁加中心校（Renjia Central School），超過30位在仁

密互動，使此次活動成效斐然。在

加中心校服務的教師參加了這次訓練。

訓練圓滿結束後，志工與ICA人員會進一步與教師們進行會談，聽取他

訓練課程包括三個單元：教學方法論、設計與實踐。最初兩天訓練的焦

們的建議，藉此修正訓練計畫接下

點是教學方法論，ICA引導師講解如何教導學生與掌控情緒，教導老師們

來的兩個單元。

如何在教學時透過實作與遊戲啟發多元智能。

四川教師訓練：第一單元結束 Sichuan Teacher Training: 1st Module Completed On February 11th, the first group of TÜV Rheinland 2012 volunteers departed to Renjia Central School together with ICA facilitators and delegation from Sowers Action. More than 30 teachers working for Renjia School participated in the training. The training programme consists of 3 modules: teaching methodology, design and practice. The first two-day training focused on teaching methodology. ICA facilitators presented how to guide students and control emotions. They taught the teachers how to build up multi-intelligence in teaching through workshops and games.

TÜV Rheinland volunteers, teachers and ICA facilitators interacted closely and made the training successful. After the training was successfully finished, volunteers and ICA staffs will follow up by interviewing the teachers to get their feedbacks for improving the training plan for the upcoming 2 modules.

TUV.COMMUNICATION

3月9日，約20位來自德國萊因大中華地區青島辦公室的同仁參與了共青

青島植樹活動大獲成功 Successful TreePlanting Activity in Qingdao

團所發起的植樹活動。同仁們大多沒有植樹經驗，然而情況並沒有想像中困難。所有人發揮團隊合作精神，分為小組彼此協助植樹。德國萊因志工辛勤成果就是在嶗山區的貧瘠山丘種了20棵樹，在當地養護部門的專業照料下，這些樹將健逐漸成長茁壯，為整座山丘佈滿綠意。

On March 9th, around 20 colleagues from TÜV Rheinland Greater China Qingdao office participated in the tree-planting activity initiated by the Youth League Committee. Most of our colleagues did not have experiences of planting trees before. However, it is not as difficult as they imagined. As motivated by the spirit of team working, they divided into small groups and helped each other to plant trees. After TÜV Rheinland volunteers’ hard work, 20 trees were planted on the barren hill in Laoshan District. With the professional caring by the local gardening department, the trees will grow up healthily and cover the hill all over with green.

自願參加紅十字會急救訓練 Voluntary First Aid Training with Red Cross 21位台中辦公室同仁自願於休假時

理、CPR（心肺復甦）、AED（全

他們與訓練人員互動良好並獲得拯

間參與紅十字會台中辦公室於2月

自動體外電擊器）以及窒息處理。

救生命的有用知識。在訓練的最後

11日所舉辦的急救訓練。基本急

階段，所有參與者皆進行實作測驗

救訓練時間為八小時，內容包括外

在訓練過程中，全體參與者練習如

與理論筆試，且同仁們都通過測驗

傷處理、止血、外傷包紮、骨折處

何在緊急狀態使用三角巾與CPR。

與考試，並獲得證書。

2 1 c o l l e a g u e s f r o m Ta i c h u n g

trauma, fracture handling, CPR

They all had good interaction

Office participated in their free

(Cardiopulmonary Resuscitation),

with the trainers and received very

time in the voluntary First Aid

AED (Automatic External

useful knowledge to save people's

Training conducted by Red Cross

Defibrillator) as well as choking

life. At the end of the training, all

Association in Taichung Office

handling.

participants took a practical exam

on February 11th. The basic first

and a theoretical written test. All of

aid training took 8 hours and the

During the training all participants

the colleagues passed the exam/test

content included trauma handling,

practiced how to use triangular

and received a license.

stop of bleeding, dressing of

bandage and CPR in an emergency.

訓練課程︱ Consultant & Training Schedule

培訓與諮詢 2012年6-8月課程計畫 Training and Consulting 2012 Jun-Aug Schedule 以下所有課程，除在各地定期舉辦公開課外，均可根據顧客要求隨時提供標準或客制化的企業內部培訓，也可以為企業提供相關的現場諮詢項目等「一站式」解決方案，歡迎向各地辦事處查詢。 Besides regular public course in various locations, all the course can be customized as corporate internal training and “one-stop”solutions such as consulting projects.Welcome to contact us for further information.

培訓服務－公開課 Training Services-Public course 品質技術 / 品質管制 Quality Technology / Quality Management 科目 Items

編號 No.

ISO 9001 品質管制體系內審員 ISO 9001 Internal Auditor

ISO 9000-S03

IRCA 國際認可品質管制體系主任審核員 IRCA Approved ISO 9001 Lead Auditor QS 五大工具應用能力提升 Enhancement of Application Skills of QS Five Tools 新產品專案策劃 (APQP) & 生產批准過程 (PPAP) APQP: Advanced Product Quality Plan & PPAP : Production Parts Approval Process

FMEA 失效模式及其後果分析 FMEA: Failure Mode & Effect Analysis FMEA 應用能力提高

天數 Duration

2012 / 06

2012 / 07

2012 / 08

廣州 Guangzhou / 大連 Dalian

深圳 Shenzhen / 北京 Beijing / 重慶 Chongqing / 上海 Shanghai / 長沙 Changsha

廣州 Guangzhou / 武漢 Wuhan

ISO 9000-S05

廣州 Guangzhou

上海 Shanghai

北京 Beijing / 大連 Dalian

QST06

廣州 Guangzhou

上海 Shanghai

北京 Beijing

廣州 Guangzhou / 成都 Chengdu / 大連 Dalian / 上海 Shanghai / 長沙 Changsha

武漢 Wuhan

TS-T01

TS-T02

北京 Beijing

廣州 Guangzhou / 成都 Chengdu / 大連 Dalian / 上海 Shanghai / 長沙 Changsha

TS-T02A

上海 Shanghai

北京 Beijing

大連 Dalian 大連 Dalian / 武漢 Wuhan

SPC 統計程序控制 Statistical Process Control - SPC

TS-T03

北京 Beijing

廣州 Guangzhou / 成都 Chengdu / 大連 Dalian / 上海 Shanghai / 長沙 Changsha

SPC 應用能力提高班 SPC Application Skill Enhancement

QST05

上海 Shanghai

北京 Beijing

廣州 Guangzhou

北京 Beijing

廣州 Guangzhou / 成都 Chengdu / 大連 Dalian / 長沙 Changsha

武漢 Wuhan

北京Beijing

大連 Dalian

上海 Shanghai

廣州 Guangzhou / 北京 Beijing / 大連 Dalian / 上海 Shanghai / 長沙 Changsha 廣州 Guangzhou / 武漢 Wuhan

MSA 測量系統分析 MSA: Measurement System Analysis MSA 應用能力提高 ISO/TS 16949 品質管制體系內審員 ISO/TS 16949 Internal Auditor

TS-T04

TS-T04A

TS-S03

北京 Beijing / 重慶 Chongqing / 上海 Shanghai / 武漢 Wuhan

汽車工業過程審核 Process Audit at Automotive Industry

VDA-S04

北京 Beijing / 成都 Chengdu / 大連 Dalian / 上海 Shanghai / 長沙 Changsha

汽車工業項目管理 Project Management at the Automotive Industry

VDA-S05

上海 Shanghai

TUV.COMMUNICATION

汽車工業產品審核 Product Audit at Automotive Industry

TL 9000 內審員 TL 9000 Internal Auditor

TL-S03

高級審核技巧 / 內審員技巧提升課程 Advanced Audit Skills/ Internal Auditor

ISO-02

廣州 Guangzhou / 成都 Chengdu

上海 Shanghai

品質成本控制 Cost of Quality

QT04

重慶 Chongqing

大連 Dalian

用 QC 七工具解決問題 QC 7 Tools Implementation in Problem Solving

QT01

廣州 Guangzhou

上海 Shanghai

QFD 品質功能展開 Quality Function Deployment

QT03

大連 Dalian

上海 Shanghai

QT04D

廣州 Guangzhou / 大連 Dalian / 上海 Shanghai

北京 Beijing

統計抽樣檢驗技術實務 Statistical Sampling & Testing method

QT06

上海 Shanghai

8D 問題解決法 8D Problem Resolving

QT08

成都 Chengdu

上海 Shanghai

一線現場品質問題分析與解決

QT09

成都 Chengdu

上海 Shanghai

TQM 全面品質管制

QI-0`

大連 Dalian / 上海 Shanghai

北京 Beijing

Poko Yoka 防錯 Poko Yoka

QT10

上海 Shanghai

六西格瑪設計概述

QI-04

DOE 實驗設計 Design of Experiments

六個西格瑪－綠帶證書 6 Sigma-Green Belt Certiﬁcate

QI02

上海 Shanghai

北京 Beijing / 成都 Chengdu / 大連Dalian

VDA-S06

深圳 Shenzhen

廣州 Guangzhou / 北京 Beijing

廣州 Guangzhou / 重慶 Chongqing 重慶 Chongqing

北京 Beijing

上海 Shanghai 長沙 Changsha / 武漢 Wuhan

成都 Chengdu

廣州 Guangzhou

環境 / 職業健康與安全 / 綜合 / 社會責任管理體系

Environment / ocupational Healthy & Safety / Comprehensive / Social Responsibility Management System 科目 Items

編號 No.

天數 Duration

2012 / 06

2012 / 07

ISO 14001 環境管理體系內審員 ISO 14000 Internal Auditor

ISO 14000-S03

成都 Chengdu / 上海 Shanghai

IRCA 國際註冊 ISO 14001:2004主任審核員 IRCA Approved EMS ISO 140010 Lead Auditor

ISO 14000-S05

上海 Shanghai

大連 Dalian

OHSAS 18001 職業健康與安全管理體系內審員 OHSAS 18001 Internal Auditor

OHS-S03

成都 Chengdu / 上海 Shanghai

北京 Beijing / 大連 Dalian / 上海 Shanghai

職業健康安全管理相關法律、法規培訓 OHSAS 18000 Related Laws & Regulation

OHS-S04

上海 Shanghai

企業職業健康安全管理體系中的危險源辨識、評價和風險控制策劃 Identiﬁcation, Assessment and Risk Control of Dangers within OHS System

OHS-S05

上海 Shanghai

成都 Chengdu / 大連 Dalian

環境與職業安全綜合管理體系（ISO14001 & OHSAS18001）內審員 Integrated Management System(ISO 14001 & OHSAS 18001) Internal Auditor

IMS-S01

廣州 Guangzhou / 成都 Chengdu / 上海 Shanghai

上海 Shanghai

企業社會責任－ SA8000 管理體系內審員 SA8000 Internal Auditor

SA－03

編號 No.

天數 Duration

供應商採購與談判 Purchasing Negotiation and Skills

SQM-S01

上海 Shanghai

供應商風險評估和開發

SQM-S02

大連 Dalian

北京 Beijing / 重慶 Chongqing / 大連 Dalian

北京 Beijing

廣州 Guangzhou / 大連 Dalian

2012 / 08 廣州 Guangzhou / 上海 Shanghai

上海 Shanghai

生產與物流 Production & Location 科目 Items

供應商品質管制和績效提升 Supplier Quality Management

SQM-S03

2012 / 06

2012 / 07

2012 / 08

北京 Beijing 上海 Shanghai 廣州 Guangzhou

上海 Shanghai

訓練課程︱ Consultant & Training Schedule

SQM-S04

倉儲管理 Warehouse Management

LOG04

準時制生產和看板系統 JIT Production and the Kanban System

LOG07

物流及供應鏈管理 Logistics & Supply Chain Management

LOG08

物流成本管理

SQM-S08

生產計畫與物料控制

SQM-S05

上海 Shanghai

大連 Dalian

物料計畫與庫存控制

SQM-S06

上海 Shanghai

重慶 Chongqing / 大連 Dalian

北京 Beijing

精益生產精述 Lean Management

OP-M-01

長沙 Changsha / 武漢 Wuhan

北京 Beijing

上海 Shanghai

精益生產系列之VSM價值流圖分析 Lean Management Series - VSM (Value Stream Mapping)

OP-M-02

上海 Shanghai

廣州 Guangzhou

北京 Beijing

精益生產 - 5S現場持續改進與視覺化管理

OP-M-03

上海 Shanghai

廣州 Guangzhou

精益生產 - 全面生產維護

OP-M-04

重慶 Chongqing

上海 Shanghai

生產一線班組長現場管理技能的提升

OP-M-08

上海 Shanghai

北京 Beijing

生產主管管理技能提升

OP-M-09

上海 Shanghai

編號 No.

天數 Duration

解決問題與分析決策 Problem Solving and Decision Making

MM04

新任主管管理技巧 First Time Manager

MM05

重慶 Chongqing

上海 Shanghai

專案管理 Project Management: the Key for Success

MM09

上海 Shanghai / 武漢 Wuhan

北京 Beijing

企業內部講師培訓 Train the Trainer

MM17

上海 Shanghai / 長沙 Changsha / 武漢 Wuhan

壓力管理 Pressure Management

MM20

成都 Chengdu

人力資源管理之薪酬和福利

MM-S16

北京 Biejing

人力資源管理之績效管理

MM-S17

大連 Dalian

人力資源之企業培訓和發展

MM-S18

大連 Dalian

HR02

重慶 Chongqing

採購成本控制

上海 Shanghai 上海 Shanghai 大連 Dalian 北京 Beijing

大連 Dalian

上海 Shanghai

北京 Beijing

成都 Chengdu

北京 Beijing

管理 / 領導力

Management / Leadership 科目 Items

人員招聘和甄選 Staff Recruitment and Selection

2012 / 06

2012 / 07 上海 Shanghai

2012 / 08 廣州 Guangzhou

廣州 Guangzhou / 長沙 Changsha / 武漢 Wuhan

重慶 Chongqing 北京 Beijing 北京 Beijing

客戶投訴管理與處理

諮詢服務－案例解析與工作坊 Consulting Service-Case Study and Workshop 品質與運營能力

Quality & Operation

科目 Items

編號 No.

天數 Duration

2012 / 06

2012 / 07

2012 / 08

六西格瑪與精益生產在企業中的運用 Appliance of 6 Sigma and Lean Manufacturing

QO W-03

供應商管理體系的設計 Design of Supplier Management System

QO W-04

生產看板系統建立與管理 Establishment and Management of Production Hoardings

QO W-05

一線班組管理TTT工作坊 TTT Workshop for Group Leader

QO W-07

廣州 Guangzhou

上海 Shanghai

人力資源管理變革與規劃 Reform and planning of Human resources

QO W-08

上海 Shanghai / 武漢 Wuhan

長沙Changsha

廣州 Guangzhou 廣州 Guangzhou 廣州 Guangzhou

TUV.COMMUNICATION

SME人力資源管理能力提升工作坊 SME Human Resource Management Capacity Improvement

QO W-11

業務流程優化 Business Processes optimizing

QO W-14

企業流程重塑 Business Process Reshaping

QO W-13

上海 Shanghai

高績效組織架構與流程管理 High Performance of Organization Structure and Process Management

QO W-15

廣州 Guangzhou

服務業精益六西格瑪綠帶證書 Lean 6 Sigma Green Belt Applied in Service Industry"

QO W-16

現場改善 Gemba Kaizen

QO W-17

長沙 Changsha / 廣州 Guangzhou

上海 Shanghai / 武漢 Wuhan

高績效企業戰略落地實踐 High Performance company strategic landing practice

QO W-19

武漢 Wuhan

上海 Shanghai

80 / 90 後員工管理

QO W-20

武漢 Wuhan / 長沙 Changsha

編號 No.

天數 Duration

ISO 50001 能源管理體系內審員 ISO 50001 Internal auditor

CSW01

企業節能技術與能效管理 Treasure Hunt & Energy Saving

CSW03

廣州 Guangzhou

ISO 14064 碳管理體系內審員 ISO 14064 Internal auditor

CSW04

上海 Shanghai

GRI 認可可持續發展報告課程 GRI Approved Sustainability report Writing

CSW05

上海 Shanghai

ISO 50001 能源管理體系建立 ISO 50001System build-up

CSW11

上海 Shanghai

長沙 Changsha

企業能效管理師 ※ Enterprise energy manager

CSW12

廣州 Guangzhou

上海 Shanghai

企業低碳管理與零碳未來戰略 Low carbon management and Zero carbon strategy

CSW13

武漢 Wuhan

上海 Shanghai

SME 如何編寫社會責任報告 SME How to write CSR report

CSW14

廣州 Guangzhou

武漢 Wuhan / 長沙 Changsha

FIT FIVE －工廠品質提升模組 FIT FIVE － Quality Improvement

CSW15

上海 Shanghai / 長沙 Changsha

武漢 Wuhan

廣州 Guangzhou

FIT FIVE －生產效率提升模組 FIT FIVE － Productivity Improvement

CSW16

上海 Shanghai / 長沙 Changsha

武漢 Wuhan

廣州 Guangzhou

FIT FIVE －企業社會責任模組 FIT FIVE － CSR

CSW17

上海 Shanghai / 長沙 Changsha

武漢 Wuhan

FIT FIVE －工廠化學品管理模組 FIT FIVE － Factory Chemical Management

CSW19

FIT FIVE －一線員工流失根源及務實對策模組 FIT FIVE － Staff Retaining: Root Cause and Solution

CSW20

上海 Shanghai 廣州 Guangzhou

北京 Beijing 廣州 Guangzhou

武漢 Wuhan

企業社會責任與可持續發展能力

CSR & Sustainablility

科目 Items

2012 / 06

2012 / 07

2012 / 08

武漢 Wuhan

上海 Shanghai

上海 Shanghai / 長沙 Changsha

武漢 Wuhan

上海 Shanghai / 長沙 Changsha

廣州 Guangzhou 廣州 Guangzhou

上海 Shanghai / 長沙 Changsha

培訓服務深圳 / 廣州

上海

聯絡人：敖麗華小姐 Tel：0755- 8268-1255/1254 電郵：evelyn.ao@sz.chn.tuv.com

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北京

諮詢服務深圳 / 廣州

上海

北京

聯絡人：王惠玲小姐

聯絡人：梁海棠小姐

聯絡人：何麗瑋小姐

Tel：020-28391888-1511 電郵：ling.wang@gz.chn.tuv.com

Tel：021-6108-1431 電郵：Elva.liang@gz.chn.tuv.com

Tel：01- 6566－6660 Ext 128 電郵：liweihe@bj.chn.tuv.com

大連

成都/重慶

聯絡人：欒晶小姐 Tel：411- 8369－8380 電郵：jing.luan@dl.chn.tuv.com

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GREEN PRODUCT MARK 綠色產品標誌

更少環境影響，更多市場機遇 For Consumer Products with a Smaller Environmental Impact

2012