Business & Leadership Programs by University of Alberta Extension

extension.ualberta.ca

BUSINESS & LEADERSHIP PROGRAMS

CONTINUING STUDIES | PROFESSIONAL DEVELOPMENT | LIFELONG LEARNING

UALBERTA EXTENSION

CONTENTS BUSINESS SEMINARS Customized Corporate Learning......................................................................................................... 10 NEW IN BUSINESS AND LEADERSHIP

Change Management.................................................................................................................... 11

Information Access and Protection of Privacy............................................................................... 14

National Advanced Certificate in Local Authority Administration (NACLAA).............................. 18

National Advanced Certificate in Local Authority Administration Level I.................................. 19 National Advanced Certificate in Local Authority Administration Level II................................. 23

Project Management ..................................................................................................................... 26

BUSINESS AND LEADERSHIP PROGRAMS

Business Analysis............................................................................................................................ 29

Global Leadership......................................................................................................................... 33

Human Resources Management.................................................................................................... 36

Information Technology Management........................................................................................... 42

Leadership...................................................................................................................................... 46

Management Development........................................................................................................... 49

Management Development for Police Services............................................................................ 55

Management Development for Professional Engineers and Geoscientists.................................. 56

Risk Management........................................................................................................................... 60

Supervisory Development............................................................................................................. 63

Supply Chain Management ........................................................................................................... 67

PROFESSIONAL DESIGNATIONS.................................................................................................71 LOCATION AND PARKING MAP....................................................................................................... 74

For further information: www.extension.ualberta.ca

Business Seminars

In today’s global work world, professionals at all

AUDIENCE

levels are finding that continually enhancing their

Students in these courses come from very diverse life situations. Many work as full-time professionals, and lead active, busy lives. Despite the diverse backgrounds of these students, each has a desire to better themselves with the pursuit of knowledge, opportunity, and success.

knowledge and expertise is a powerful way to increase their competitive edge. The business world moves quickly and continues to evolve, so it is increasingly important to invest in... you! The business seminars at the Faculty of Extension are focused on equipping participants with specific and relevant skills that will empower them as they respond to these rapid changes. Designed to meet current needs, our Business Seminars are regularly updated and evaluated. Numerous seminars are offered throughout the academic year. Some are focused on soft skills such as communication, mentoring, and time management, while others deal with more specific areas like accounting, finance, and budgeting. Highly informative and compact, the seminars are generally between seven and 14 hours in length, though some may reach as many as 20+ instructional hours. Our seminars provide a strong balance of theory and practical experience, ensuring that learning is immediately

Students from all sectors (government, industry, not-for-profit, and small to large enterprise) have completed these career-enhancing seminars. If you are looking to increase your competitive edge and to contribute toward the positive enrichment of your working environment, these seminars are for you. Whether you’re interested in building on or revitalizing your current career or changing careers altogether, we are committed to assisting you to achieve professional and personal success. BENEFITS Courses from the Business Seminars series allow participants to: • Learn new skills and train for new challenges. • Become more productive and bring innovative ideas to their workplaces. • Effectively contribute to improve business processes and job satisfaction. • Move ahead toward their career goals and aspirations.

applicable for participants. 4

To Register: 780.492.3116

1.800.808.4784

www.extension.ualberta.ca/register

COURSES OFFERED Courses in Business Seminars have no prerequisites, and there are no application procedures required for enrolment. Simply choose the seminar you wish to attend and register online at www.extension.ualberta.ca, by phone at 780.492.3116 (toll-free 1.800.808.4784), by mail, or in person at the Faculty of Extension, 10230 Jasper Avenue, downtown Edmonton (T5J 4P6). The registration deadline is five working days prior to the commencement of the seminar, but we recommend that you register earlier, as classes may either fill up or be canceled due to low enrolment.

ASSERTIVE COMMUNICATION – EXGEN 5422 Assertiveness is not something you are born with; it is a combination of skills that can be learned. In this workshop, we will identify when and why it is difficult to be assertive. You will learn concrete assertive communication skills that you can apply at work and in your personal life. Topics include receiving and providing feedback, saying “No,” dealing with anger, and setting boundaries. Think about it: if you don’t stand up for yourself, your ideas, and your goals, who will?

BASIC ACCOUNTING FOR NON-ACCOUNTANTS – EXGEN 5353 This course is designed to give non-accountants insight into (and a working understanding of) accounting. You will learn the basics of accounting, such as putting together accounting statements for simple organizations and understanding both the composition and details of accounting statements.

BUSINESS RELATIONSHIPS AND NETWORKING SAVVY – EXGEN 5430 Being able to present yourself with confidence in business and social situations is a necessary and valuable skill. In addition to your training and expertise, your workplace success depends on your soft skills, your ability to get along with others, work in teams and present yourself to your best advantage. Knowing and practicing acceptable workplace behaviour can make the difference between forging ahead and lagging behind. Strong business etiquette and networking practices reflect favourably on you and your organization. It is more than good manners. It is how we relate to others in a sincere and unaffected way; strengthening relationships and easing difficulties.

CHANGE LEADERSHIP – EXLDR 5623 Knowing how to initiate, lead, and manage successful change initiatives is valuable for leaders at all levels. Topics may include: change theories and models; change management strategies; initiating and implementing change; and organizational and individual learning associated with change experiences. Textbooks extra. This course is part of the Change Management Workshop Series as well as the Advanced Certificate in Leadership.

For further information: www.extension.ualberta.ca/seminars

BUSINESS SEMINARS

CHANGE MANAGEMENT: THE PEOPLE SIDE – EXCPE 5440

CONFLICT MANAGEMENT – EXGEN 5356

Courageous people are called change leaders. They lead the way through the crisis and discomfort of change. To be an effective change leader, we must be aware of our own needs as well as those of the people we lead. We must act quickly, manage anxiety and resistance, share decision-making and communicate with transparency, all while leading others. This course examines topics such as reactions to change, change management styles, building support networks, and personal strategies for crisis management. This course is part of the Change Management Workshop Series.

COACHING FOR SUCCESS – EXGEN 5410 Once good personnel have been recruited, their development and ongoing contribution to organizational success depends on the quality of the coaching they receive. At a time when employee performance and is of utmost importance, the coaching factor should not be left to chance. Successful coaches draw on both professional development skills and performance management skills. They assist employees to better understand the expectations of the organization and how they can positively impact their own career development within the organization through continuous learning and performance management.

COMMUNICATING UP, DOWN, AND ACROSS THE ORGANIZATION – EXGEN 5429 Learn practical skills and strategies for communication throughout your organization. Through learning to analyze your audience, targeting your message, adapting your messages to how others communicate, and shaping responses using indirect and direct approaches, you will create new opportunities to express your ideas to individuals at all levels of your organization.

Conflict is an inevitable part of daily living. We encounter it in both our business and personal/ social affairs. When mismanaged, conflict can be destructive and disruptive. If properly addressed, it can be an opportunity for creativity and problem solving. Learn how to recognize the potential in conflict, get it into the open and establish a climate where both parties can negotiate a successful, win-win outcome.

FINANCE FOR NON-FINANCIAL MANAGERS – EXGEN 5360 All supervisors, managers, and other professionals are challenged with the task to review and analyze financial statements and data. In many organizations, increased focus is placed on budgets and financial management techniques. This seminar will introduce basic financial concepts to participants whose primary role is in other functional areas. You will gain an understanding of how financial statements are prepared and how to interpret financial statements and data in order to make prudent financial decisions.

GMAT PREPARATION – EXGEN 5419 Improve your chances of gaining admission to the MBA program of your choice with a comprehensive course covering each area of this challenging exam: mathematics, reading comprehension, grammar, critical reasoning, and essay writing. Reinforce your skills with practice on real GMAT questions and exam simulations and benefit from the tips and strategies offered by our experienced GMAT instructor.

INFLUENCING DIFFICULT PEOPLE – EXGEN 5364

COMMUNICATION STRATEGIES – EXGEN 5424 Communication can effectively make or break many business interactions. Regardless of technical ability or company knowledge, successful professionals require strong communication skills to connect with others within and outside the organization. In this workshop you will begin to understand the intricacies and challenges of communication, recognize and overcome barriers, discuss effective listening, learn to read non-verbal cues and adapt to different communication styles, and successfully give and receive feedback.

Difficult people have learned that their approaches help them get their way. It seems that a small number of difficult people cause most of the stress in our lives, robbing us of our productivity and satisfaction. Our usual responses only seem to make it worse. In this interactive workshop, you will learn to recognize the patterns some people use to develop the skills and responses needed to deal with these patterns more effectively and productively. Short-term tactics necessary to preserve your sanity and your priorities will be practiced, as will long-term strategies to create cooperation and more productive relationships. You will develop a personal action plan to build and sustain your influence in difficult situations and in life in general.

Corporate registration is available for these courses — please call 780.492.5066 for details.

To Register: 780.492.3116

1.800.808.4784

www.extension.ualberta.ca/register

BUSINESS SEMINARS

IMPLEMENTING EMOTIONAL INTELLIGENCE (EQ) AT WORK – EXGEN 5406 Have you ever wondered why some people succeed while others, equally intelligent, fail? Or, why some people seem to have so much empathy and self-awareness while others bumble along in an interpersonal ‘fog’? What is emotional intelligence and why does it matter? EQ styles play a very important role in daily workplace interactions such as learning how to respond to criticism, how to deal with diversity, understanding the need for tolerance with certain behaviors or situations or how to motivate ourselves and others. According to many experts, Emotional Intelligence (EQ) may be more important than IQ in determining success, both on the job and in personal life.

LEADING SUSTAINABILITY AT WORK – EXCPE 5441 Leading Sustainability at Work gives people new eyes for sustainability and enables them to advocate for actions that take care of our communities, reduce waste, and conserve energy and/or water. The core skills of perspective taking, facilitation, coalition building, planning and implementing, are applicable to any home or workplace. With lots of open discussion, you will have the opportunity to learn from and share your own knowledge with others. You will learn practical solutions and strategies to help make the transformative projects you’ve dreamed about a reality. You will complete a sustainability project as well as practice talking with one–three people (or in the larger group) by giving a mini-presentation.

MANAGING ORGANIZATIONAL CHANGE – EXCPE 5439 A well-managed change helps move an organization into the “new way” quickly, with wide-acceptance by people and minimal disruption. This course examines the change process and tools and techniques to manage organizational change. Through reflection on past experience, you will examine key concepts of change and how to utilize a structures method to approach, plan, and sustain a change program. This course is part of the Change Management Workshop Series.

MENTAL TOUGHNESS: TRAINING FOR SUCCESS – EXGEN 5372 It has become common knowledge that highly successful people are different in their thinking and behavior than other people. But what are the unseen, often unknown mental toughness practices of these individuals? Mental toughness is a set of practices that enables you to master yourself mentally and emotionally. This seminar has one main objective: to teach you how to become your own success coach so you can get the results you want in your job and your life. Specifically, it will teach you the practices of mental toughness so you can overcome fear, take action, and create confidence for yourself in the face of any challenge.

PROJECT MANAGEMENT ESSENTIALS – EXCPE 5427 Project Management is a skill sought by employers in both the private and public sector and is in high demand. This two-day seminar is designed to provide the learner with the fundamental approach in planning and monitoring a project throughout the project life cycle. Utilizing a real-life case study, project scope, cost and time management will be combined with a core set of project management principles and foundational skills. This course is part of the Project Management Workshop Series.

PROJECT MANAGEMENT: FROM COMMUNICATION TO CLOSURE – EXCPE 5444 This two-day seminar has been designed to give new and experienced project managers and project team members the essential tools they need to deliver successful projects. You will acquire the skills, tools and practices necessary, through the use of a real-life case study, for successful project communication, measuring project progress, project close out and transition to operations. This course is part of the Project Management Workshop Series.

PROJECT MANAGEMENT: RISK AND RESOURCING – EXCPE 5443 Risk management and resource planning (maybe remove the phrase “in project management”) are key elements in the successful completion of a project. The processes and activities necessary to manage risk, a detailed understanding of the increased importance of project procurement, and the core concepts, as well as tools and practices, to be employed for effective project human resource management will be studied in this two-day seminar. Using an applicable case study, the concepts learned in the classroom can be immediately applied to your real-life project. This course is part of the Project Management Workshop Series.

STRATEGIC PLANNING – EXGEN 5428 Strategy is more important than ever before in our highly competitive world. Whether a high-tech software organization, a health care organization, a governmentfunded non-profit company, or a publicly traded multi– national conglomerate, strategy is key to setting the plan to be successful. Strategic planning allows an organization to set up a plan to achieve its objectives. Developing strategies often requires individuals to think creatively. Learn the elements of strategic planning to position your organization to be more effective in achieving its stakeholder’s goals.

For further information: www.extension.ualberta.ca/seminars

BUSINESS SEMINARS

SCHEDULE AT A GLANCE FALL 2015 COURSE CODE

TITLE

DAYS

DATES

TIME

FEE*

EXGEN 5419 (FA1)

GMAT Test Preparation Course

Sep 17–Nov 12

6:30–9:30 pm

$885

EXGEN 5353 (FA1) Basic Accounting for Non-Accountants

Sep 22–Oct 27

6:30–9:30 pm

$485

EXGEN 5406 (FA1) Implementing Emotional Intelligence (EQ) at Work

Oct 5

9 am–4:30 pm

$395

EXGEN 5372 (FA1) Mental Toughness: Training for Success

Oct 16

8:30 am–4:30 pm

$455

EXCPE 5427 (FA1)

Project Management Essentials

Oct 22, 23

9 am–4:30 pm

$525

EXCPE 5441 (FA1)

Leading Sustainability at Work

1R & 2F

Nov 26, 27, Dec 4

9 am–4:30 pm

$595

Nov 6

9 am–4:30 pm

$395

MTW

Nov 15, 17, 18

8:30 am–4:30 pm

$745

EXGEN 5360 (FA1) Finance for Non-Financial Managers

Nov 17, 18

9 am–4:30 pm

$485

EXGEN 5410 (FA1) Coaching for Success

Nov 19, 20

9 am–4:30 pm

$485

EXGEN 5364 (FA1) Influencing Difficult People

Nov 20

9 am–4:30 pm

$395

Nov 21, 22

9 am–4:30 pm

$525

EXGEN 5422 (FA1) Assertive Communication EXLDR 5623 (FA1)

EXCPE 5443 (FA1)

Change Leadership

Project Management: Risk and Resourcing SD

EXGEN 5356 (FA1) Conflict Management

Nov 27

9 am–4:30 pm

$395

EXCPE 5440 (FA2) Change Management: The People Side

WTF

Dec 2, 3, 4

8:30 am–4:30 pm

$595

For further information on our Business Seminars, please contact the program office. Phone: 780.492.5066 Email: busprog@ualberta.ca Web: www.extension.ualberta.ca/seminars

To Register: 780.492.3116

1.800.808.4784

www.extension.ualberta.ca/register

BUSINESS SEMINARS

WINTER 2016 COURSE CODE

TITLE

EXGEN 5419 (WI1) GMAT Test Preparation Course

DAYS

DATES

TIME

Jan 16, 23, 30, Feb 6 8:30 am–4:30 pm

FEE* $885

EXCPE 5440 (WI2) Change Management: The People Side 2FS

Jan 22, 23 Jan 29, 30

6:15 pm–9:15 pm (F) $595 8:30 am–4:30 pm (S)

EXGEN 5429 (WI1) Communicating Up, Down and Across the Organization

Jan 29

9 am–4:30 pm

$395

Feb 4, 5

9 am–4:30 pm

$525

EXGEN 5430 (WI1) Business Relationships and Networking Savvy

Feb 5

9 am–4:30pm

$395

EXGEN 5364 (WI1) Influencing Difficult People

Feb 8

9 am–4:30 pm

$395

EXCPE 5439 (WI1) Managing Organizational Change 2FS

Feb 19, 20 Feb 26, 27

6:15–9:15 pm (F) $595 8:30 am–4:30 pm (S)

EXGEN 5428 (WI1) Strategic Planning

Mar 3, 4

9 am–4:30 pm

$485

Mar 5, 6

9 am–4:30 pm

$525

EXGEN 5424 (WI1) Communication Strategies

Mar 17, 18

9 am–4:30 pm

$485

EXCPE 5439 (WI2) Managing Organizational Change

MTW

Mar 21, 22, 23

8:30 am–4:30 pm

$595

EXCPE 5444 (WI1)

EXCPE 5427 (WI1)

Project Management: From Communication to Closure

Project Management Essentials

SPRING 2016 COURSE CODE

TITLE

DAYS

DATES

TIME

FEE*

EXGEN 5419 (SP1)

GMAT Test Preparation Course

Apr 9, 16, 23, 30

8:30 am–4:30 pm

$885

EXCPE 5444 (SP1)

Project Management: From Communication to Closure

Apr 9, 10

9 am–4:30 pm

$525

Apr 11

8:30 am–4:30 pm

$455

2M & 1T

Apr 11, 12, 18

9 am–4:30 pm

$595

Apr 15

9 am–4:30 pm

$395

EXLDR 5623 (SP1) Change Leadership 2FS

Apr 29, 30 May 13, 14

6:15–9:15 pm (F) $745 8:30 am–4:30 pm (S)

EXGEN 5360 (SP1) Finance for Non-Financial Managers

Apr 21, 22

9 am–4:30 pm

$485

EXGEN 5356 (SP1) Conflict Management

Apr 22

9 am–4:30 pm

$395

Apr 25, 26

9 am–4:30 pm

$485

May 5, 6

9 am–4:30 pm

$525

EXGEN 5372 (SP1) Mental Toughness: Training for Success EXCPE 5441 (SP1)

Leading Sustainability at Work

EXGEN 5422 (SP1) Assertive Communication

EXGEN 5410 (SP1)

Coaching for Success

EXCPE 5443 (SP1)

Project Management: Risk and Resourcing RF

M= Monday; T= Tuesday; W= Wednesday; R= Thursday; F= Friday; S= Saturday; D= Sunday * GST is additional to the course fee – except for EXLDR 5623 Change Leadership which is GST-exempt.

For further information: www.extension.ualberta.ca/seminars

Customized Corporate Learning

In an ever-evolving work environment, competent and skilled employees are key to an organization’s long-term success. Teams who equip their members with research-based, practical knowledge hold a great competitive advantage.

With over 400 courses in 34 program areas, the University of Alberta’s Faculty of Extension draws on a diverse knowledge base to offer flexible corporate learning solutions, providing relevant and high-quality training to organizations looking to maximize employee potential. Working with human resource departments,

WHY CHOOSE UALBERTA EXTENSION’S LEARNING SOLUTIONS: • We offer a diverse range of services, from off-the-shelf courses and seminars to fully customized offerings based on a joint analysis of your organization’s needs. • Our courses, seminars, workshops, and customized learning offerings are developed by internal experts, leading researchers, and industry partners, and they are delivered by highly knowledgeable and passionate instructors currently working and leading in their fields. • Convenient delivery: courses can take place either at the University of Alberta (downtown or north campus) or onsite at your organization. For more information about our corporate learning offerings and options, please contact: Jackie Lane, 780.492.8315, jackie.lane@ualberta.ca

management teams, and corporate leaders, our Corporate Learning staff will help you design and deliver training opportunities that ensure your organization meets its staff development goals.

To Register: 780.492.3116

1.800.808.4784

www.extension.ualberta.ca/register

NEW

Workshop series

In Business and Leadership

Change Management

Knowing how to initiate, lead, and manage

BENEFITS

successful change initiatives is vital to

The Change Management series will help you to:

organizations and key to being a successful

• Develop the leadership skills required to be a Change Leader and learn the theory behind them. • Master essential communication strategies and the skills needed to deal with the “people side” of change. • Enhance your career opportunities in today’s competitive workplace.

manager. You must act quickly, manage anxiety and resistance, share decision-making, and communicate with transparency, all while leading others. Through a set of three workshops, you will examine the key concepts and unique skills required in the role of the change agent, both as a leader and as a participant.

AUDIENCE

TRANSFERABILITY Upon completion of the three Change Management workshops, you can receive credit for one elective in the Management Development Certificate or in the Information Technology Management Certificate. For further information, please contact us at 780.492.3027.

This series is designed for professionals in entry to mid-level management who are change agents within their organizations. Students may come from a wide range of employment sectors, including private, governmental, and educational organizations.

For further information: www.extension.ualberta.ca/

CHANGE MANAGEMENT

PROGRAM PLAN This series is comprised of three workshops, each of them designed to stand alone in providing specific change management skills. Workshops can also be taken together to provide students with a comprehensive change management skill set. Once all three workshops have been completed, students can request an official Change Management series Notice of Completion.

COURSES OFFERED

QUALIFICATIONS & ADMISSION There are no prerequisites or entrance requirements to take individual workshops. Take one or complete all three to receive your Change Management series Notice of Completion.

TUITION & FEES • Tuition is paid on a course-by-course basis as you register for each workshop. • Materials are included in course fees. • Corporate registration available — please call 780.492.5066 for details.

You can register for each workshop separately, as program enrolment does not apply to this series. • Change Leadership • Change Management: The People Side • Managing Organizational Change For course descriptions and online registration, visit www.extension.ualberta.ca/changemgt. You may also register by phone (780.492.3116 or 1.800.808.4784), by mail, or in person at the Faculty of Extension, 10230 Jasper Avenue, downtown Edmonton (T5J 4P6).

For further information on the Change Management workshop series, please contact our program office. Phone: 780.492.5066 Email: busprog@ualberta.ca Web: www.extension.ualberta.ca/changemgt

To Register: 780.492.3116

1.800.808.4784

www.extension.ualberta.ca/register

CHANGE MANAGEMENT

SCHEDULE AT A GLANCE Please note that dates, times, and location are subject to change. Every effort will be made to notify students in a timely manner. The program office reserves the right to cancel courses due to insufficient enrolment.

FALL 2015 COURSE CODE

TITLE

DAYS

DATES

TIME

FEE*

EXLDR 5623 (FA1)

Change Leadership

MTW

Nov 16, 17, 18

8:30 am–4:30 pm

$745

WTF

Dec 2, 3, 4

8:30 am–4:30 pm

$595

DAYS

DATES

TIME

FEE*

EXCPE 5440 (WI2) Change Management: The People Side 2FS

Jan 22, 23 Jan 29, 30

6:15 pm–9:15 pm (F) $595 8:30 am–4:30 pm (S)

EXCPE 5439 (WI1) Managing Organizational Change 2FS

Feb 19, 20 Feb 26, 27

6:15–9:15 pm (F) 8:30 am–4:30 pm (S) $595

EXCPE 5439 (WI2) Managing Organizational Change

MTW

Mar 21, 22, 23

8:30 am–4:30 pm

$595

DAYS

DATES

TIME

FEE*

Apr 29, 30 May 13, 14

6:15–9:15 pm (F) $745 8:30 am–4:30 pm (S)

EXCPE 5440 (FA2) Change Management: The People Side

WINTER 2016 COURSE CODE

TITLE

SPRING 2016 COURSE CODE

TITLE

EXLDR 5623 (SP1) Change Leadership 2FS

M= Monday; T= Tuesday; W= Wednesday; R= Thursday; F= Friday; S= Saturday; D= Sunday * GST is additional to the course fee – except for EXLDR 5623 Change Leadership which is GST-exempt

For further information: www.extension.ualberta.ca/changemgt

Information Access and Protection of Privacy Certificate

A balance between privacy and transparency

• • • • • • • •

is a crucial issue in a democracy. Access and privacy legislation seeks to achieve this delicate balance. It is important as well as challenging to clearly understand how access and privacy principles are applied. The Information Access and Protection of

BENEFITS

Privacy Certificate is a fully online program

Students of this certificate program will:

that focuses on the theories, concepts,

• Explore issues in privacy theories, best practices, and exercising sound judgment. • Develop the practical skills necessary to become effective information rights administrators. • Share information and network with information rights industry leaders and experts from across Canada.

principles, issues, and best practices involved in the appropriate administration of access and privacy legislation. Complex legislation, practices, and application in the public and private sectors are also explored.

SCHOLARSHIPS & AWARDS

AUDIENCE This program will be of benefit for individuals interested in pursuing a career in access and privacy, and for professionals in a wide range of areas, such as: • Access and privacy administrators in the private and public sectors • Federal, provincial, and municipal government employees

To Register: 780.492.3116

Lawyers and legal professionals Records management professionals Human resources professionals Auditors and management consultants Members of law enforcement Telemarketing, publicity, and marketing staff Journalists and investigative reporters Environmentalists and social activists

1.800.808.4784

CSDC Systems Inc. is proud to support this program by offering individuals an award in recognition of excellence in the IAPP program to help enrich the information access professional community. A scholarship of $500 will be awarded to a student with excellent academic achievement who has completed the IAPP Certificate program.

www.extension.ualberta.ca/register

NEW

In Business and Leadership

The Canadian Access and Privacy Association (CAPA) awards a full scholarship at their Annual Conference to one member of CAPA to complete the five courses required in the IAPP Certificate program.

PROFESSIONAL ASSOCIATIONS & ADDITIONAL ACCREDITATION CANADIAN ACCESS AND PRIVACY ASSOCIATION Incorporated in 1985, the Canadian Access and Privacy Association (CAPA, www.capa.ca) is the oldest and largest organization of access to information and privacy professionals in Canada. It is a national non-profit organization with goals to promote knowledge and understanding of access and privacy laws and experiences in Canada, not only as applied to the three levels of government (federal, provincial, municipal), but also to the private sector. CAPA is the only bilingual access and privacy member-funded organization in Canada. CANADIAN INSTITUTE OF ACCESS AND PRIVACY PROFESSIONALS (CIAPP)

of this certification process had the support of access to information and privacy commissioners and professionals across the country. Students who complete the Information Access and Protection of Privacy Certificate will be granted the CIAPP Certified designation upon application to CIAPP.

PROGRAM REQUIREMENTS This program is comprised of four core courses and one elective, all of them offered online through eClass, the University of Albertaâ&#x20AC;&#x2122;s eLearning management tool. Information Access and Protection of Privacy Foundations is a prerequisite to all other courses in the program. There is no specific order recommended for the remaining courses: as long as prerequisites are met, students may choose the core courses or electives that best fit their schedule in any given term. A cumulative grade point average of at least 2.0 is required to obtain the certificate.

For further information: www.extension.ualberta.ca/iapp

INFORMATION ACCESS AND PROTECTION OF PRIVACY

COURSES OFFERED

QUALIFICATIONS & ADMISSION

You can register for a course without enrolling in the program. If later you decide to apply for the full program, the course(s) you’ve taken will be applied toward your certificate.

Enrolling in the program is a requirement if you want to earn the certificate. You may apply for admission as you start your studies or, if you prefer, after you have taken one or more courses.

Students wishing to pursue their IAPP certificate in French will be able to do so on a limited basis. Students will receive their course materials and instructor support online in French, as well as be able to submit all assignments in French. Online discussions with fellow students will be carried out in English (to allow for student interaction). To be eligible for French course delivery, students must contact the IAPP program office.

To enrol, you must have a high school diploma or equivalent, four years of work experience, or a postsecondary credential. You are still invited to apply if you do not meet the admission requirements. Your qualifications will be reviewed, and conditional entrance may be granted. For details, please contact the program office. This program is currently open for enrolment — apply now at www.extension.ualberta.ca.

CORE COURSES (COMPLETE ALL) • Information Access and Protection of Privacy Foundations • Information Access in a Liberal Democracy • Privacy Applications: Issues and Practices • Privacy in a Liberal Democracy

TUITION & FEES • A one-time application fee of $100 is required for admission into the program. • Tuition is paid on a course-by-course basis as you register for your classes; courses are GST-exempt. • All course materials are provided within the password-protected eClass at no extra charge.

ELECTIVES (CHOOSE 1) • Health Information Access and Privacy • Information Access Applications: Issues and Practices For course descriptions and online registration, visit www.extension.ualberta.ca/iapp. You may also register by phone (780.492.3116 or 1.800.808.4784), by mail, or in person at the Faculty of Extension, 10230 Jasper Avenue, downtown Edmonton (T5J 4P6).

To Register: 780.492.3116

1.800.808.4784

For further information on the Information Access and Protection of Privacy Certificate, please contact our program office. Phone: 780.492.5052 Email: iappuofa@ualberta.ca Web: www.extension.ualberta.ca/iapp

www.extension.ualberta.ca/register

INFORMATION ACCESS AND PROTECTION OF PRIVACY

FALL 2015 COURSE CODE

TITLE

EXIAPP 8177 (FA1) Health Information Access and Privacy

DURATION DATES

FORMAT

FEE*

13 weeks

Sep 14–Dec 11

Online

$845

EXIAPP 8171 (FA1)

Information Access and Protection of Privacy Foundations

13 weeks

Sep 14–Dec 11

Online

$845

EXIAPP 8173 (FA1)

Privacy in a Liberal Democracy

13 weeks

Sep 14–Dec 11

Online

$845

EXIAPP 8174 (FA1)

Privacy Applications: Issues and Practices

13 weeks

Sep 14–Dec 11

Online

$845

TITLE

DURATION DATES

FORMAT

FEE*

13 weeks

Jan 11–Apr 8

Online

$845

EXIAPP 8175 (WI1) Information Access in a Liberal Democracy 13 weeks

Jan 11–Apr 8

Online

$845

EXIAPP 8171 (WI1) Information Access and Protection of Privacy Foundations

13 weeks

Jan 11–Apr 8

Online

$845

EXIAPP 8174 (WI1) Privacy Applications: Issues and Practices

13 weeks

Jan 11–Apr 8

Online

$845

WINTER 2016 COURSE CODE

EXIAPP 8176 (WI1) Information Access Applications: Issues and Practices

SPRING 2016 COURSE CODE

TITLE

DURATION DATES

FORMAT

FEE*

EXIAPP 8177 (SP1)

Health Information Access and Privacy

10 weeks

Apr 25–June 30

Online

$845

EXIAPP 8175 (SP1)

Information Access in a Liberal Democracy 10 weeks

Apr 25–June 30

Online

$845

EXIAPP 8171 (SP1)

Information Access and Protection of Privacy Foundations

10 weeks

Apr 25–June 30

Online

$845

EXIAPP 8173 (SP1)

Privacy in a Liberal Democracy

10 weeks

Apr 25–June 30

Online

$845

* Courses are GST-exempt.

For further information: www.extension.ualberta.ca/iapp

National Advanced Certificate in Local Authority Administration

The Faculty of Extension has a long history of continuing education in local government

PROFESSIONAL DESIGNATIONS

administration. Courses on governance and public administration have been offered continuously since the late 1930s, with the first certificate in local government being available in the mid-60s. Since then, the National Advanced Certificate in Local Authority Administration (NACLAA) programs have evolved to their current form, with two distinct certificates. NACLAA Level I and NACLAA Level II are awardwinning programs that are open to students from across Canada. Our courses are developed and delivered by academics and practitioners from all corners of the country who are experts in their field. NACLAA programs focus on the concepts, structures, and processes that define local government administration. They identify and analyze community issues relevant to Canadian municipalities, and foster students’ development of the theoretical and practical knowledge that are essential for success working in local authority administration.

To Register: 780.492.3116

1.800.808.4784

Completion of both NACLAA Level I and NACLAA Level II fulfills the educational requirements for the Certified Local Government Manager (CLGM) designation in Alberta. The CLGM is conferred by the Society of Local Government Managers (SLGM), the organization that regulates the practices of local government managers and ensures its members act in the local government’s best possible interest. Other certification requirements for the CLGM designation include at least five years of experience in local government management in Canada, belief in and practice of the SLGM’s Code of Ethics, and membership in the SLGM. For more information on the CLGM/SLGM, visit www.clgm.net.

www.extension.ualberta.ca/register

NEW

In Business and Leadership

National Advanced Certificate in Local Authority Administration – Level I

AUDIENCE

SCHOLARSHIPS & AWARDS

The NACLAA Level I program is suited for entry to medium-level municipal administrators who are interested in professional development and career advancement. Individuals who are exploring career options in local government or transitioning into the field would also find this program advantageous.

Each year, two Alberta students are awarded a minimum of $1000 each on the basis of superior academic achievement. These awards are endowed by the Alberta Capital Finance Authority (ACFA).

BENEFITS Students of this certificate program will: • Gain a broader understanding and explore theories of the local government structure and its policies and procedures. • Build knowledge and enhance skills in critical areas such as finance, leadership, municipal law, sustainability, and public administration. • Work toward the educational requirement for their professional designation. • Network with municipal administrators from across the country, sharing experiences and ideas either online or in person.

William F. Lede Memorial Bursaries: two bursaries awarded annually, to a maximum of $1000 each. These are intended to assist the further education and career development of students and practicing municipal administrators who demonstrate a commitment to pursuing a career in municipal government administration. Ernest Newman Memorial Bursary: awarded to practicing Alberta municipal administrators employed by a rural or urban municipal authority. Please visit our website further information and for instructions on how to apply: www.extension.ualberta.ca/naclaa.

For further information: www.extension.ualberta.ca/naclaa

NACLAA – LEVEL I

LEVEL I – ELECTIVES (MINIMUM OF 117 HOURS)

PROGRAM REQUIREMENTS The NACLAA Level I program is comprised of five core courses (39 hours each) and 117 hours of electives, for a total of 312 instructional hours.

• • • • •

Local Government and Public Administration Professionalism are recommended to be the first courses taken in the program. There is no specific order recommended for the remaining courses: as long as prerequisites are met, students may choose the core courses or electives that best fit their schedule in any given term.

• • • • •

Change Leadership (21 hours) Coaching and Mentoring (21 hours) Financial Management (39 hours) Human Resource Management (39 hours) Information Access and Protection of Privacy Foundations (39 hours) Leading Strategic Planning (21 hours) Local Government Accounting (39 hours) Property Taxation and Assessment (39 hours) Stakeholder Relationships (21 hours) Sustainable Communities (39 hours)

NEW — Starting in fall 2015, our NACLAA Level I students have the option of taking a few face-toface courses as part of their elective requirements. These courses are from the Advanced Certificate in Leadership and take place at the Faculty of Extension in downtown Edmonton.

For course descriptions and online registration, visit www.extension.ualberta.ca/naclaa. You may also register by phone (780.492.3116 or 1.800.808.4784), by mail, or in person at the Faculty of Extension, 10230 Jasper Avenue, downtown Edmonton (T5J 4P6).

A cumulative grade point average of at least 2.0 is required to earn the certificate (3.5 or higher earns a certificate with distinction).

Faculty of Extension learners in online courses use eClass (the University of Alberta’s eLearning Management System) to access their course content and connect with instructors and fellow students.

COURSES OFFERED You can register for a course without enrolling in the program. If later you decide to apply for the full program, the course(s) you’ve taken will be applied toward your certificate. LEVEL I – CORE COURSES (COMPLETE ALL) • Local Government • Local Government Finance • Municipal Law I • Organizational Behaviour and Leadership • Public Administration Professionalism

To Register: 780.492.3116

1.800.808.4784

For further information on the National Advanced Certificate in Local Authority Administration, please contact our program office. Phone: 780.492.4315 Email: lgpnacla@ualberta.ca Web: www.extension.ualberta.ca/naclaa

www.extension.ualberta.ca/register

NACLAA – LEVEL I

QUALIFICATIONS & ADMISSION Enrolling in the program is a requirement if you want to earn the certificate. You may apply for admission as you start your studies or, if you prefer, after you have taken one or two courses. To qualify for the program, an applicant must have a high school diploma or equivalent. Experience in municipal government is considered an asset. This program is currently open for enrolment — apply now at www.extension.ualberta.ca.

TUITION & FEES • A one-time application fee of $100 is required for admission into the program. • Tuition is paid on a course-by-course basis as you register for your classes; courses are GST-exempt. • Textbooks are not included in course fees; books can be purchased or ordered from the University of Alberta Bookstore at www.bookstore.ualberta.ca.

SCHEDULE AT A GLANCE – LEVEL I Please note that dates, times, and location are subject to change. Every effort will be made to notify students in a timely manner. The program office reserves the right to cancel courses due to insufficient enrolment.

FALL 2015 COURSE CODE

DATES

DURATION

TIME / FORMAT

FEE*

EXLDR 5623 (FA1) Change Leadership

TITLE

Nov 16, 17, 18

3 days (MTW)

8:30 am–4:30 pm

$745

EXLDR 5625 (FA1) Coaching and Mentoring

Oct 26, 27, 28

3 days (MTW)

8:30 am–4:30 pm

$745

EXIAPP 8171 (FA1) Information Access and Protection of Privacy Foundations

Sep 14–Dec 11 13 weeks

Online

$845

EXLDR 5624 (FA1) Leading Strategic Planning

Oct 2, 3 4 days (2FS) & Oct 16, 17

6:15–9:15 pm (F) $745 8:30 am–4:30 pm (S)

EXLGP 8200 (FA1) Local Government**

Sep 14–Dec 11 13 weeks

Online

$765

EXLGP 8206 (FA1) Local Government Accounting

Sep 14–Dec 11 13 weeks

Online

$765

EXLGP 8202 (FA1) Municipal Law I

Sep 14–Dec 11 13 weeks

Online

$765

For further information: www.extension.ualberta.ca/naclaa

NACLAA – LEVEL I

SCHEDULE AT A GLANCE – LEVEL I WINTER 2016 COURSE CODE

TITLE

DATES

DURATION

TIME / FORMAT

FEE*

EXLDR 5625 (WI1) Coaching and Mentoring

Mar 4, 5 4 days (2FS) & Mar 18, 19

6:15–9:15 pm (F) $745 8:30 am–4:30 pm (S)

EXIAPP 8171 (WI1) Information Access and Protection of Privacy Foundations

Jan 11–Apr 8

13 weeks

Online

$845

EXLDR 5624 (WI1) Leading Strategic Planning

Feb 22, 23, 24

3 days (MTW)

8:30 am–4:30 pm

$745

EXLGP 8204 (WI1) Local Government Finance

Jan 11–Apr 8

13 weeks

Online

$765

EXLGP 8203 (WI1) Organizational Behaviour and Leadership** Jan 11–Apr 8

13 weeks

Online

$765

EXLGP 8208 (WI1) Property Taxation and Assessment

Jan 11–Apr 8

13 weeks

Online

$765

EXLGP 8201 (WI1) Public Administration Professionalism**

Jan 11–Apr 8

13 weeks

Online

$765

EXLGP 8212 (WI1) Sustainable Communities

Jan 11–Apr 8

13 weeks

Online

$765

DATES

DURATION

TIME / FORMAT

FEE*

SPRING 2016 COURSE CODE

TITLE

EXLDR 5623 (SP1) Change Leadership

Apr 29, 30 4 days (2FS) & May 13, 14

6:15–9:15 pm (F) $745 8:30 am–4:30 pm (S)

EXLGP 8207 (SP1) Financial Management

Apr 25–June 30 10 weeks

Online

$765

EXLGP 8213 (SP1) Human Resources Management**

Apr 25–June 30 10 weeks

Online

$765

EXIAPP 8171 (SP1) Information Access and Protection of Privacy Foundations

Apr 25–June 30 10 weeks

Online

$845

EXLDR 5626 (SP1) Stakeholder Relationships

May 30, 31, June 1

8:30 am–4:30 pm

$745

3 days (MTW)

M= Monday; T= Tuesday; W= Wednesday; R= Thursday; F= Friday; S= Saturday; D= Sunday * Courses are GST-exempt. ** Textbook required (cost not included in the course fee). For textbook details, please check our website.

To Register: 780.492.3116

1.800.808.4784

www.extension.ualberta.ca/register

National Advanced Certificate in Local Authority Administration – Level II

AUDIENCE

SCHOLARSHIPS & AWARDS

The NACLAA Level II program is designed for municipal administrators that hold higher-level positions within the municipal civil service or are interested in greater responsibilities in local authority administration. Individuals interested in professional development and career advancement would also benefit from the NACLAA Level II program.

The graduating Alberta student of the NACLAA Level II program who earns the highest overall grade point average (GPA) receives an award of $500, which is presented at the University of Alberta, Faculty of Extension’s annual graduation in June. This award is provided by the Society of Local Government Managers (SLGM).

BENEFITS Building on the students’ experience and prior education, this program will: • Enhance their knowledge of the theory and practice of local government administration. • Develop knowledge and skills in critical areas such as citizen engagement, policy planning, municipal law, and organizational management. • Give local government managers an opportunity to acquire their professional designation by completing the educational requirements to become a Certified Local Government Manger of Alberta. • Provide practicing professionals with an opportunity for professional development and career advancement. • Enable students to balance education with their busy lifestyles due to the flexible online environment.

William F. Lede Memorial Bursaries: two bursaries are awarded annually, to a maximum of $1000 each. These are intended to assist the further education and career development of students and practicing municipal administrators who demonstrate a commitment to pursuing a career in municipal government administration. Ernest Newman Memorial Bursary: awarded to practicing Alberta municipal administrators employed by a rural or urban municipal authority. Please visit our website for further information and for instructions on how to apply: www.extension.ualberta.ca/naclaa.

For further information: www.extension.ualberta.ca/naclaa

NACLAA – LEVEL II

PROGRAM REQUIREMENTS

QUALIFICATIONS & ADMISSION

The NACLAA Level II program is comprised of four courses, each assessed at 39 hours, for a total of 156 instructional hours. There is no specific order recommended to take the courses: students may choose the ones that best fit their schedule in any term.

Enrolling in the program is a requirement if you want to earn the certificate. You may apply for admission as you start your studies or, if you prefer, after you have taken one course. Successful completion of NACLAA Level I is required for admission to the NACLAA Level II program.

A cumulative grade point average of at least 2.0 is required to earn the certificate (3.5 or higher earns a certificate with distinction).

This program is currently open for enrolment — apply now at www.extension.ualberta.ca.

COURSES OFFERED TUITION & FEES

LEVEL II – REQUIRED COURSES (COMPLETE ALL) • Citizen Engagement and Consultation • Municipal Law II • Organizational Design and Management • Policy Planning and Program Evaluation For course descriptions and online registration, visit www.extension.ualberta.ca/naclaa. You may also register by phone (780.492.3116 or 1.800.808.4784), by mail, or in person at the Faculty of Extension, 10230 Jasper Avenue, downtown Edmonton (T5J 4P6).

• A one-time application fee of $100 is required for admission into the program. • Tuition is paid on a course-by-course basis as you register for your classes; courses are GST-exempt. • Textbooks are not included in course fees; books can be purchased or ordered from the University of Alberta Bookstore at www.bookstore.ualberta.ca.

Faculty of Extension learners in online courses use eClass (the University of Alberta’s eLearning Management System) to access their course content and connect with instructors and fellow students.

To Register: 780.492.3116

1.800.808.4784

www.extension.ualberta.ca/register

NACLAA – LEVEL II

SCHEDULE AT A GLANCE – LEVEL II Please note that dates, times, and location are subject to change. Every effort will be made to notify students in a timely manner. The program office reserves the right to cancel courses due to insufficient enrolment.

FALL 2015 COURSE CODE

TITLE

TIME / FORMAT

FEE*

Sep 14–Dec 11 13 weeks

Online

$765

EXLGP 8205 (FA1) Organizational Design and Management** Sep 14–Dec 11 13 weeks

Online

$765

EXLGP 8209 (FA1) Citizen Engagement and Consultation

DATES

DURATION

WINTER 2016 COURSE CODE

TITLE

EXLGP 8210 (WI1) Municipal Law II

DATES

DURATION

FORMAT

FEE*

Jan 11–Apr 8

13 weeks

Online

$765

DATES

DURATION

FORMAT

FEE*

Online

$765

SPRING 2016 COURSE CODE

TITLE

EXLGP 8211 (SP1) Policy Planning and Program Evaluation

Apr 25–June 30 10 weeks

* Courses are GST-exempt. ** Textbook required (cost not included in the course fee). For textbook details, please check our website.

For further information: www.extension.ualberta.ca/naclaa

Project Management Workshop series

Project management has become a critical skill

AUDIENCE

in every workplace. Managers need the tools,

This series is designed for professionals in entry to mid-level management who are beginning to manage small or large projects as part of their current role. Students may come from a wide range of employment sectors, including private, governmental, and educational organizations.

techniques, and knowledge to handle projects and deliver successful outcomes. Whether you are managing small or large projects, learn how to plan, execute, control, and most importantly, deliver results.

BENEFITS

Through a set of three workshops, you will

The Project Management series will allow you to:

work through an entire case to learn practical skills and knowledge that can immediately apply to your current projects. Courses cover project management principles, project scope,

• Work through the entire lifecycle of a project. • Build knowledge and skills in project management that are immediately transferable to your work. • Enhance your career opportunities in today’s competitive workplace.

documentation, estimating and budgeting, scheduling, resource leveling, risk, managing

TRANSFERABILITY

stakeholders, and communication.

To Register: 780.492.3116

1.800.808.4784

Upon completion of the three Project Management workshops, you can receive credit for one elective in the Management Development Certificate or in the Information Technology Management Certificate. For further information, please contact us at 780.492.3027.

www.extension.ualberta.ca/register

NEW

In Business and Leadership

PROGRAM PLAN This series is comprised of three two-day workshops, each of them designed to stand alone in providing specific project management skills. Workshops can also be taken together to provide students with a comprehensive project management skill set. Once all three workshops have been completed, students can request an official Project Management series Notice of Completion.

COURSES OFFERED You can register for each workshop separately, as program enrolment does not apply to this series. It is strongly recommended that courses are completed in the order listed: • Project Management Essentials • Project Management: Risk and Resourcing • Project Management: From Communication to Closure

For course descriptions and online registration, visit www.extension.ualberta.ca/projectmgt. You may also register by phone (780.492.3116 or 1.800.808.4784), by mail, or in person at the Faculty of Extension, 10230 Jasper Avenue, downtown Edmonton (T5J 4P6).

QUALIFICATIONS & ADMISSION There are no prerequisites or entrance requirements to take individual workshops. Take one or complete all three to receive your Project Management series Notice of Completion.

TUITION & FEES • Tuition is paid on a course-by-course basis as you register for each workshop. • Materials are included in course fees. • Corporate registration is available for these courses — please call 780.492.5066 for details.

For further information: www.extension.ualberta.ca/projectmgt

PROJECT MANAGEMENT

FALL 2015 COURSE CODE

TITLE

DAYS

DATES

TIME

FEE*

Oct 22, 23

9 am–4:30 pm

$525

EXCPE 5443 (FA1) Project Management: Risk and Resourcing SD

Nov 21, 22

9 am–4:30 pm

$525

EXCPE 5427 (FA1) Project Management Essentials

WINTER 2016 COURSE CODE

DAYS

DATES

TIME

FEE*

EXCPE 5444 (WI1) Project Management: From Communication to Closure

TITLE

Feb 4, 5

9 am–4:30 pm

$525

EXCPE 5427 (WI1) Project Management Essentials

Mar 5, 6

9 am–4:30 pm

$525

DAYS

DATES

TIME

FEE*

Apr 9, 10

9 am–4:30 pm

$525

EXCPE 5443 (SP1) Project Management: Risk and Resourcing RF

May 5, 6

9 am–4:30 pm

$525

SPRING 2016 COURSE CODE

TITLE

EXCPE 5444 (SP1) Project Management: From Communication to Closure

M= Monday; T= Tuesday; W= Wednesday; R= Thursday; F= Friday; S= Saturday; D= Sunday * Plus GST.

For further information on the Project Management workshop series, please contact our program office. Phone: 780.492.5066 Email: busprog@ualberta.ca Web: www.extension.ualberta.ca/projectmgt

To Register: 780.492.3116

1.800.808.4784

www.extension.ualberta.ca/register

Business Analysis Professional Citation

Business analysts are in increasing demand

The Business Analysis Professional Citation from

to help organizations invest their limited

the Faculty of Extension, University of Alberta,

resources wisely. Organizations face rapid

provides students with a valuable set of

changes to their industries, business

knowledge and skills needed for this profession,

models, customers, and staff. Business

covering topics such as enterprise analysis and

analysis enables organizations to adapt and

architecture, interface and data design, solution

respond to these changes by defining needs,

verification and validation, requirements

assessing the value of potential solutions,

elicitation, and scope management.

and determining the best course of action to take. Business analysis plays a crucial role in everything from creating a strategic plan to deciding whether to introduce a new product to determining what features to introduce in order to ensure that customers are wowed by their experience with every aspect of an organization, from the sales process through ongoing support.

AUDIENCE Aimed at professionals in the areas of business management, information technology, and product or service development, the Business Analysis Professional Citation will be of benefit to individuals involved in change initiatives within their organization and to those responsible for or involved in the development of requirements, business processes, solution design and assessments, and product/service deployments. Learners in this career-enhancing program come from all sectors: government, industry, not-for-profit organizations and small to large enterprise.

For further information: www.extension.ualberta.ca/projectmgt

BUSINESS ANALYSIS

BENEFITS

PROGRAM REQUIREMENTS

Students of the citation will:

This part-time program is comprised of six courses. Each course is either 14 or 21 hours in length, for a total of 105 instructional hours. Most students choose to complete this program within six months to two years, but there is no time limit for completion.

• Explore the relationship between business analysts and the organization at all levels within the context of projects and regular operations. • Develop skills to elicit, document, and validate requirements. • Create solutions that involve people, processes, technology, and information, using standards such as the Business Process Modeling Notation, Use Cases, and Unified Modeling Language. • Develop competencies in facilitation and communication. • Understand issues related to risk management and how to be an effective change manager. • Investigate the key elements of solution design. • Comprehend how to model information from a business and technical viewpoint and develop data designs. • Understand how business analysis activities fit into the solution lifecycle, from business case development through post-deployment support.

TRANSFERABILITY Upon completion of the Business Analysis Professional Citation, you can receive credit in the Management Development Certificate or in the Information Technology Management Certificate for two elective courses. For further information, contact our program office at 780.492.3027.

A cumulative grade point average of at least 2.0 is required to obtain the citation.

ATTENDANCE Courses are organized around participatory, learnercentered activities. Activities rely on regular student attendance and participation.

COURSES OFFERED You can register for a course without enrolling in the program. If later you decide to apply for the full program, the course(s) you’ve taken will be applied toward your citation. REQUIRED COURSES (COMPLETE ALL) It is strongly recommended that courses are completed in the order listed: • • • • • •

Introduction to Business Analysis Understanding and Gathering Requirements Analyzing Information, Processes, and Workflow Communication Success Factors Solutions, Design, and Testing Implementation: Deployment, Training, and Closure

For course descriptions and online registration, visit www.extension.ualberta.ca/ba. You may also register by phone (780.492.3116 or 1.800.808.4784), by mail, or in person at the Faculty of Extension, 10230 Jasper Avenue, downtown Edmonton (T5J 4P6).

To Register: 780.492.3116

1.800.808.4784

www.extension.ualberta.ca/register

BUSINESS ANALYSIS

QUALIFICATIONS & ADMISSION

TUITION & FEES

Enrolling in the program is a requirement if you want to obtain the citation. You may apply for admission as you start your studies or, if you prefer, after you have taken one or more courses.

• A one-time application fee of $100 is required for admission into the program. • Tuition is paid on a course-by-course basis as you register for your classes; courses are GST-exempt. • Materials are included in course fees. • Corporate registration available — please call 780.492.5066 for details.

We are open to students with a variety of educational and professional backgrounds. Our expectation is that you have a commitment to learn and achieve your continuing education goals. This program is currently open for enrolment — apply now at www.extension.ualberta.ca.

FALL 2015 COURSE CODE

DAYS

DATES

TIME

FEE*

EXBA 5687 (FA1) Introduction to Business Analysis

TITLE

SDS

Sep 12, 13, 19

9 am–4 pm

$895

EXBA 5687 (FA2) Introduction to Business Analysis

MTW

Sep 14, 15, 16

9 am–4 pm

$895

EXBA 5688 (FA1) Understanding and Gathering Requirements

Oct 3, 4

9 am–4 pm

$695

EXBA 5688 (FA2) Understanding and Gathering Requirements

Oct 19, 20

9 am–4 pm

$695

EXBA 5689 (FA1) Analyzing Information, Processes and Workflow SDS

Oct 24, 25, 31

9 am–4 pm

$895

EXBA 5690 (FA2) Communication Success Factors

Nov 21, 22

9 am–4 pm

$695

Nov 23, 24, 25

9 am–4 pm

$895

Dec 5, 6, 12

9 am–4 pm

$895

EXBA 5689 (FA2) Analyzing Information, Processes and Workflow MTW EXBA 5691 (FA1)

Solutions, Design and Testing

SDS

For further information: www.extension.ualberta.ca/ba

BUSINESS ANALYSIS

WINTER 2016 COURSE CODE

DAYS

DATES

TIME

FEE*

EXBA 5692 (WI1) Implementation: Deployment, Training and Closure

TITLE

Jan 9, 10

9 am–4 pm

$695

EXBA 5690 (WI1) Communication Success Factors

Jan 11, 12

9 am–4 pm

$695

EXBA 5687 (WI1) Introduction to Business Analysis

SDS

Jan 30, 31, Feb 6

9 am–4 pm

$895

EXBA 5691 (WI1) Solutions, Design and Testing

MTW

Feb 22, 23, 24

9 am–4 pm

$895

EXBA 5688 (WI1) Understanding and Gathering Requirements

Feb 27, 28

9 am–4 pm

$695

EXBA 5692 (WI2) Implementation: Deployment, Training and Closure

Mar 14, 15

9 am–4 pm

$695

Mar 19, 20, Apr 2

9 am–4 pm

$895

EXBA 5689 (WI1) Analyzing Information, Processes and Workflow SDS

SPRING 2016 COURSE CODE

TITLE

DAYS

DATES

TIME

FEE*

EXBA 5690 (SP1)

Communication Success Factors

Apr 23, 24

9 am–4 pm

$695

EXBA 5691 (SP1)

Solutions, Design and Testing

SDS

May 7, 8, 14

9 am–4 pm

$895

June 4, 5

9 am–4 pm

$695

EXBA 5692 (SP2) Implementation: Deployment, Training and Closure

M= Monday; T= Tuesday; W= Wednesday; R= Thursday; F= Friday; S= Saturday; D= Sunday * Courses are GST-exempt.

For further information on the Business Analysis Professional Citation, please contact our program office. Phone: 780.492.5066 Email: busprog@ualberta.ca Web: www.extension.ualberta.ca/ba

To Register: 780.492.3116

1.800.808.4784

www.extension.ualberta.ca/register

Global Leadership Advanced Citation

Every day the world becomes more connected

AUDIENCE

through technology, trade, humanitarian work,

This program will be of value to individuals interested in working within a global context and developing leadership skills to draw dynamic cultures closer together. Learners come from a variety of industries (such as oil & gas), volunteer organizations, government sectors, and small to large enterprises.

and shared environmental resources. Strong leadership is an increasingly needed asset, the kind of leadership that can galvanize members from different cultures to respond to a common goal.

BENEFITS Students of the advanced citation will:

The Advanced Citation in Global Leadership from the University of Alberta has been designed to empower leaders with the capacity for a global mindset and an ability to lead in multicultural settings. Learners in this online program will focus on topics such as world views, political and cultural complexity, cross-cultural communication, deliberative discourse, and technological changes.

• Develop an international mindset, as they become aware of the core intercultural competencies needed to effectively work within global organizations. • Build awareness of how one’s cultural perspective influences individual values, beliefs, and actions. • Recognize the cultural filters and customs that help shape communication. • Identify differences in leadership practices within various international organizations. • Learn to decode and bridge complex intercultural situations.

For further information: www.extension.ualberta.ca/ba

GLOBAL LEADERSHIP

PROGRAM REQUIREMENTS

Faculty of Extension learners in online courses use eClass (the University of Alberta’s eLearning management tool) to access their course content and connect with instructors and fellow students.

This part-time program is comprised of three courses offered online. Each course is equivalent to 39 hours, for a total of 117 instructional hours.

REQUIRED COURSES (COMPLETE ALL)

Most students choose to complete the citation requirements within one to two years, but there is no time limit for completion. Courses do not have to be completed in any specific order.

• Global Organizations and Cultural Experiences • Global Organizations and Cultural Perspectives • Reframing Global Leadership Practices

A cumulative grade point average of at least 2.0 is required to obtain the citation.

COURSES OFFERED You can register for a course without enrolling in the program. If later you decide to apply for the full program, the course(s) you’ve taken will be applied toward your citation.

Course descriptions can be viewed online at www. extension.ualberta.ca/global-leader. Please note that online registration is only available for students already enrolled in the Global Leadership program. If you’re not applying for admission at this time but want to register for one of the courses below, please contact the program office at 780.492.4315.

To register for courses offered through the Advanced Citation in Global Leadership program, you must have previously completed at least one credentialed program (certificate, diploma, or degree) from a recognized post-secondary institution.

For further information on the Global Leadership Advanced Citation, please contact our program office. Phone: 780.492.4315 Email: busprog@ualberta.ca Web: www.extension.ualberta.ca/global-leader

To Register: 780.492.3116

1.800.808.4784

www.extension.ualberta.ca/register

GLOBAL LEADERSHIP

QUALIFICATIONS & ADMISSION

TUITION & FEES

Enrolling in the program is a requirement if you want to earn the citation. You may apply for admission as you start your studies or, if you prefer, after you have taken one or more courses.

• A one-time application fee of $100 is required for admission into the program. • Tuition is paid on a course-by-course basis as you register for your classes; courses are GST-exempt. • Courses in this program require a textbook at an additional cost.

To enrol in this program, as well as to register for any of its courses, you must have previously completed at least one credentialed program (certificate, diploma, or degree) from a recognized postsecondary institution. This program is currently open for enrolment — apply now at www.extension.ualberta.ca.

SCHEDULE AT A GLANCE Please note that dates and times are subject to change. Every effort will be made to notify students in a timely manner. The program office reserves the right to cancel courses due to insufficient enrolment.

COURSE CODE

TITLE

FORMAT

EXGL 5001 (FA1)

Global Organizations and Cultural Perspectives online

EXGL 5002 (WI1) Global Organizations and Cultural Experiences online EXGL 5003 (SP1)

Reframing Global Leadership Practices

online

DATES

DURATION

FEE*

Oct 5–Nov 30, 2015

8 weeks

$735

Jan 25–Mar 21, 2016 8 weeks

$735

Apr 11–June 20, 2016 10 weeks

$735

* Courses are GST-exempt.

For further information: www.extension.ualberta.ca/global-leader

Human Resources Management Certificate

In the era of knowledge-based economies,

AUDIENCE

human capital has become a critical factor for

Participants in this program are generally interested in working in the area of human resources or in a supervisory or management position. Students come from all sectors: government, industry, not-for-profit organizations, and small to large enterprise.

organizational success. Talented intellectual capital is a coveted asset, one that can make the difference between a thriving business and one that fails to grow. Managing this capital is the vital role of the human resource function,

BENEFITS

from recruiting the best to getting the best

Students of this program will:

out of them. The Human Resources Management Certificate from the University of Alberta’s Faculty of Extension is a program focused on enhancing the learners’ abilities to think strategically, while also exploring effective human resources management processes, methods, and techniques. Content covered includes workforce planning, managing performance, HR metrics, strategic management, labour

• Examine the challenges and current issues in human resources management. • Understand how and why the human resource function is an integral part of an organization’s core management team. • Explore the theory and practice of organizational environment and structure, and the behaviour of groups and individuals within organizations. • Acquire up-to-date information in employee benefits, compensation administration, labour relations, grievance arbitration, and more. • Be more prepared to write the entrance exam for the CHRP (Canadian Human Resources Professional) designation.

relations, and change management.

To Register: 780.492.3116

1.800.808.4784

www.extension.ualberta.ca/register

SCHOLARSHIPS & AWARDS

TRANSFERABILITY

The graduating student of the Human Resources Management Certificate program who earns the highest overall grade point average (GPA) receives an award of recognition, which is presented at the University of Alberta, Faculty of Extensionâ&#x20AC;&#x2122;s annual graduation in June. This award is provided by the Human Resources Institute of Alberta (HRIA), an association dedicated to strengthening and promoting the profession of human resources.

Students who complete the entire Change Management series (see page 11) can receive credit for the course Directing and Managing Organizational Change toward the Human Resources Management Certificate.

PROFESSIONAL DESIGNATIONS Consider working toward your Certified Human Resources Professional (CHRP) designation through the Human Resources Institute of Alberta. The Human Resources Management program will help you better prepare to be successful in writing the National Knowledge Exam (NKE) to receive the CHRP designation. If you already have your designation, our courses qualify for the continuing professional development activity requirements for your recertification.

PROGRAM REQUIREMENTS This part-time program is comprised of four core courses and four electives. Each course is 39 hours in length, for a total of 312 instructional hours. Typical course load is one to two courses per term, three terms a year. When following this structure, students can fulfill the certificate requirements within two to three years, but there is no time limit for program completion. Courses do not have to be completed in any specific order, allowing students to choose the courses that best fit their schedule in any given term. A cumulative grade point average of at least 2.0 is required to obtain the certificate (3.5 or higher earns a certificate with distinction).

For further information: www.extension.ualberta.ca/hrm

HUMAN RESOURCES MANAGEMENT

COURSES OFFERED

QUALIFICATIONS & ADMISSION

You can register for a course without enrolling in the program. If later you decide to apply for the full program, the course(s) you’ve taken will be applied toward your certificate.

Enrolling in the program is a requirement if you want to obtain the citation. You may apply for admission as you start your studies or, if you prefer, after you have taken one or more courses.

CORE COURSES (COMPLETE ALL)

We are open to students with a variety of educational and professional backgrounds. Our expectation is that you have a commitment to learn and achieve your continuing education goals.

• • • •

Human Resources Foundations Organizational Behaviour Strategic Human Resources Management Techniques of Interviewing

This program is currently open for enrolment — apply now at www.extension.ualberta.ca.

ELECTIVES (CHOOSE 4)

TUITION & FEES

• • • • • • • • •

Directing and Managing Organizational Change Employee Benefits Human Resources Metrics Interpersonal Communications in Business Introduction to Health and Safety Systems Introduction to Management Issues and Trends in Total Compensation Labour and Employee Relations Managing Performance Through Training and Development • Negotiations • Workforce Planning

• A one-time application fee of $100 is required for admission into the program. • Tuition is paid on a course-by-course basis as you register for your classes; courses are GST-exempt. • Some courses require a textbook at an additional cost.

For course descriptions and online registration, visit www.extension.ualberta.ca/hrm. You may also register by phone (780.492.3116 or 1.800.808.4784), by mail, or in person at the Faculty of Extension, 10230 Jasper Avenue, downtown Edmonton (T5J 4P6).

To Register: 780.492.3116

1.800.808.4784

www.extension.ualberta.ca/register

HUMAN RESOURCES MANAGEMENT

FALL 2015 COURSE CODE

DAYS

DATES

TIME

FEE*

EXMGT 5678 (FA1) Directing and Managing Organizational Change

TITLE

12T

Sep 15–Dec 1

6:15–9:30 pm

$675

EXMGT 5596 (FA1) Human Resources Foundations

12R

Sep 17–Dec 3

6:15–9:30 pm

$675

EXMGT 5516 (FA1) Human Resource Metrics

12W

Sep 16–Dec 9

6:15–9:30 pm

$675

EXMGT 5576 (FA1) Interpersonal Communications in Business 12T

Sep 15–Dec 1

6:15–9:30 pm

$675

EXOS 4620 (FA1) Introduction to Health and Safety Systems MW

Sep 14–Oct 7 6–9 pm & Oct 19–Nov 2***

$695

EXOS 4620 (FA2)

Introduction to Health and Safety Systems MTWR

Sep 14–17

8:30 am–5 pm

$695

EXOS 4620 (FA3)

Introduction to Health and Safety Systems TWRF

Oct 13–16

8:30 am–5 pm

$695

EXOS 4620 (FA5) Introduction to Health and Safety Systems 13 weeks Online

Sep 3, 10, 24, & Oct 8, 22, & Nov 5, 19, 26

Bi-weekly eClass Live lectures, 6:30–9 pm MST

$745

EXMGT 5577 (FA1) Introduction to Management

Sep 16–Dec 9

6:15–9:30 pm

$675

EXMGT 5577 (FA2) Introduction to Management 2FSD**

Oct 2, 3, 4, & Oct 16, 17, 18

Exams Oct 13 (T) & Oct 26 (M)

$675

EXMGT 5603 (FA1) Managing Performance Through Training 7S and Development

Sep 19, Oct 3, 17, 31, Nov 14, 28, Dec 5

8:30 am–3 pm

$675

EXMGT 5587 (FA1) Organizational Behaviour

Sep 15–Dec 1

6:15–9:30 pm

$675

EXMGT 5587 (FA2) Organizational Behaviour 2FSD**

Sep 25, 26, 27 & Oct 16, 17, 18

Exams Oct 5 (M) & Oct 26 (M)

$675

EXMGT 5587 (FA3) Organizational Behaviour 2FSD**

Nov 13, 14, 15 & Nov 27, 28, 29

Exams Nov 23 (M) & Dec 7 (M)

$675

EXMGT 5587 (FA4) Organizational Behaviour

Sep 8–Dec 4

Online

$745

Oct 23, 24, 25 & Nov 20, 21, 22

Exams Nov 2 (M) & Nov 30 (M)

$675

12W

12T

13 weeks

EXMGT 5602 (FA1) Techniques of Interviewing 2FSD**

For further information: www.extension.ualberta.ca/hrm

HUMAN RESOURCES MANAGEMENT

WINTER 2016 COURSE CODE

DATES

TIME

FEE*

EXMGT 5678 (WI1) Directing and Managing 2FSD** Organizational Change

TITLE

DAYS

Jan 8, 9, 10 & Jan 22, 23, 24

Exams Jan 18 (M) & Feb 1 (M)

$675

EXMGT 5598 (WI1) Employee Benefits

13R

Jan 14–Apr 7

6:15–9:15 pm

$675

12 weeks

Jan 12–Apr 5

Online

$735

EXMGT 5596 (WI1) Human Resources Foundations

EXOS 4620 (WI1) Introduction to Health and Safety Systems SD

Jan 23, 24, Feb 6, 7, 8:30 am–3 pm & Feb 20, 21

$695

Feb 23–Mar 31

6–9 pm

$695

Jan 13–Apr 6

6:15–9:15 pm

$675

EXMGT 5577 (WI2) Introduction to Management 2FSD**

Feb 19, 20, 21 & Mar 11, 12, 13

Exams Feb 29 (M) & Mar 21

$675

EXMGT 5605 (WI1) Issues and Trends in Total Compensation

13W

Jan 13–Apr 6

6:15–9:15 pm

$675

EXMGT 5594 (WI1) Negotiations

13T

Jan 12–Apr 5

6:15–9:15 pm

$675

EXMGT 5587 (WI1) Organizational Behaviour

13T

Jan 12–Apr 5

6:15–9:15 pm

$675

EXMGT 5587 (WI2) Organizational Behaviour 2FSD**

Jan 22, 23, 24 & Feb 5, 6, 7

Exams Feb 1 (M) & Feb 16 (T)

$675

EXMGT 5587 (WI3) Organizational Behaviour 2FSD**

Feb 26, 27, 28 & Mar 11, 12, 13

Exams Mar 7 (M) & Mar 21 (M)

$675

EXMGT 5601 (WI1) Strategic Human Resources Management

Jan 12–Apr 5

6:15–9:15 pm

$675

EXOS 4620 (WI2)

Introduction to Health and Safety Systems TR

EXMGT 5577 (WI1) Introduction to Management

To Register: 780.492.3116

1.800.808.4784

13W

13T

www.extension.ualberta.ca/register

HUMAN RESOURCES MANAGEMENT

SPRING 2016 COURSE CODE

TITLE

DAYS

DATES

TIME

FEE*

EXMGT 5596 (SP1) Human Resources Foundations 2FSD**

Apr 15, 16, 17 Exams Apr 25 (M) & Apr 29, 30, May 1 & May 9 (M)

$675

EXMGT 5576 (SP1) Interpersonal Communications in Business

12T

Apr 12–June 28

6:15–9:30 pm

$675

EXOS 4620 (SP1)

TWRF

Apr 5–8

8:30 am–5 pm

$695

Introduction to Health and Safety Systems

EXOS 4620 (SP2) Introduction to Health and Safety Systems 13 weeks Online

Mar 31, Apr 7, 14, 28, Bi-weekly eClass May 12, 26, Live lectures, & June 9, 16 6:30–9 pm MST $745

EXMGT 5577 (SP1) Introduction to Management

12W

Apr 13–June 29

6:15–9:30 pm

$675

EXMGT 5599 (SP1) Labour and Employee Relations

12T

Apr 12–June 28

6:15–9:30 pm

$675

EXMGT 5587 (SP1) Organizational Behaviour

12R

Apr 14–June 30

6:15–9:30 pm

$675

EXMGT 5587 (SP2) Organizational Behaviour 2FSD**

Apr 8, 9, 10 & Apr 22, 23, 24

Exams Apr 18 (M) & May 2 (M)

$675

EXMGT 5587 (SP4) Organizational Behaviour

Apr 18–June 25

Online

$745

10 weeks

EXMGT 5601 (SP1) Strategic Human Resources Management 6S

Apr 16, 30, May 7, 28 & June 11, 25 8 am–3:30 pm

$675

EXMGT 5602 (SP1) Techniques of Interviewing 2FSD**

Apr 29, 30, May 1 Exams May 9 (M) & May 13, 14, 15 & May 24 (T)

$675

EXMGT 5597 (SP1) Workforce Planning

Apr 13–June 29

$675

12W

6:15–9:30 pm

M= Monday; T= Tuesday; W= Wednesday; R= Thursday; F= Friday; S= Saturday; D= Sunday * Courses are GST-exempt. ** Classroom times for this course are: 6–9:30 pm (F); 8 am–5 pm (S); 9 am–4 pm (D); 6:15–9:15 pm (M or T – exams). *** No class on October 5.

For further information on the Human Resources Management Certificate, please contact our program office. Phone: 780.492.3027 Email: busprog@ualberta.ca Web: www.extension.ualberta.ca/hrm

For further information: www.extension.ualberta.ca/hrm

Information Technology Management Certificate

When it comes to technology and business,

environment, covering areas such as strategic

change is the name of the game. Every day

planning, managing IT resources, business and

technologies are born and die out, while

systems analysis, and management principles.

businesses are constantly adjusting course to navigate today’s ever-changing economy.

AUDIENCE

For managers in the information systems

Participants in this program often have a background in information technology and wish to move into management, or they have a management background and want to gain a better understanding of how to manage information technology resources within their organizations. Students from all sectors (government, industry, not-for-profit organizations, or small to large enterprise) have completed this careerenhancing program to build relevant skills.

industry, being able to keep pace with current developments and knowing how to anticipate future trends are crucial skills. The Information Technology Management Certificate program from the University of Alberta is based on an understanding that organizational effectiveness depends on how managers acquire, organize, and use information. Designed in consultation with information technology practitioners, business managers, and industry experts, the program focuses on building the skills needed to effectively integrate information technology into the business

To Register: 780.492.3116

1.800.808.4784

BENEFITS The Information Technology Management Certificate program will help you to: • Develop an understanding of the issues involved in aligning information technology investments to business goals. • Acquire new skills for the strategic management of IT projects and operations. • Learn about information systems development and design principles, ranging from preliminary feasibility studies to project planning and management.

www.extension.ualberta.ca/register

• Increase your understanding of data analysis and modeling techniques, as well as of CASE tools tailored specifically for the information systems industry. • Benefit from networking opportunities in an innovative post-secondary program that provides professional development for both business and systems professionals.

TRANSFERABILITY Students who complete the entire Project Management series (see page 26) can receive credit for the course Project Planning and Management toward the Information Technology Management Certificate.

PROGRAM REQUIREMENTS This part-time program is comprised of six core courses and two electives. Each course is 39 hours in length, for a total of 312 instructional hours. Typical course load is one to two courses per term, three terms a year. When following this structure, students can fulfill the certificate requirements within two to three years, but there is no time limit for program completion. Courses do not have to be completed in any specific order, allowing students to choose the courses that best fit their schedule in any given term. A cumulative grade point average of at least 2.0 is required to obtain the certificate (3.5 or higher earns a certificate with distinction).

Business and Systems Analysis Information Technology Concepts Managing Contemporary Technologies Managing Information Technology Resources Project Planning and Management Strategic Planning for Information Technology

ELECTIVES (CHOOSE 2) • Directing and Managing Organizational Change • Interpersonal Communications in Business • Introduction to Management For course descriptions and online registration, visit www.extension.ualberta.ca/itm. You may also register by phone (780.492.3116 or 1.800.808.4784), by mail, or in person at the Faculty of Extension, 10230 Jasper Avenue, downtown Edmonton (T5J 4P6).

For further information: www.extension.ualberta.ca/itm

INFORMATION TECHNOLOGY MANAGEMENT

QUALIFICATIONS & ADMISSION

TUITION & FEES

Enrolling in the program is a requirement if you want to obtain the certificate. You may apply for admission as you start your studies or, if you prefer, after you have taken one or more courses.

• A one-time application fee of $100 is required for admission into the program. • Tuition is paid on a course-by-course basis as you register for your classes; courses are GST-exempt. • Some courses require a textbook at an additional cost.

FALL 2015 COURSE CODE

TITLE

DAYS

DATES

TIME

FEE*

EXMGT 5678 (FA1) Directing and Managing Organizational Change

12T

Sep 15–Dec 1

6:15–9:30 pm

$675

EXMGT 5614 (FA1) Information Technology Concepts

12T

Sep 15–Dec 8

6:15–9:30 pm

$675

EXMGT 5576 (FA1) Interpersonal Communications in Business 12T

Sep 15–Dec 1

6:15–9:30 pm

$675

EXMGT 5577 (FA1) Introduction to Management

Sep 16–Dec 9

6:15–9:30 pm

$675

EXMGT 5577 (FA2) Introduction to Management 2FSD**

Oct 2, 3, 4 & Oct 16, 17, 18

Exams Oct 13 (T) & Oct 26 (M)

$675

EXMGT 5617 (FA1) Strategic Planning for Information Technology

Sep 17–Dec 3

6:15–9:30 pm

$675

To Register: 780.492.3116

1.800.808.4784

12W

12R

www.extension.ualberta.ca/register

INFORMATION TECHNOLOGY MANAGEMENT

WINTER 2016 COURSE CODE

TITLE

DAYS

DATES

TIME

FEE*

13W

Jan 13–Apr 6

6:15–9:15 pm

$675

EXMGT 5678 (WI1) Directing and Managing 2FSD** Organizational Change

Jan 8, 9, 10 & Jan 22, 23, 24

Exams Jan 18 (M) & Feb 1 (M)

$675

EXMGT 5577 (WI1) Introduction to Management

Jan 13–Apr 6

6:15–9:15 pm

$675

EXMGT 5577 (WI2) Introduction to Management 2FSD**

Feb 19, 20, 21 & Mar 11, 12, 13

Exams Feb 29 (M) & Mar 21 (M)

$675

EXMGT 5613 (WI1) Managing Contemporary Technologies

13T

Jan 12–Apr 5

6:15–9:15 pm

$675

EXMGT 5616 (WI1) Project Planning and Management

13R

Jan 14–Apr 7

6:15–9:15 pm

$675

DAYS

EXMGT 5610 (WI1) Business and Systems Analysis

13W

SPRING 2016 COURSE CODE

DATES

TIME

FEE*

EXMGT 5576 (SP1) Interpersonal Communications in Business 12T

TITLE

Apr 12–June 28

6:15–9:30 pm

$675

EXMGT 5577 (SP1) Introduction to Management

12W

Apr 13–June 29

6:15–9:30 pm

$675

EXMGT 5615 (SP1) Managing Info Tech Resources

12R

Apr 14–June 30

6:15–9:30 pm

$675

EXMGT 5616 (SP1) Project Planning and Management 2FSD**

Apr 15, 16, 17 Exams Apr 25 (M) & Apr 29, 30, May 1 & May 9 (M)

$675

For further information on the Information Technology Management Certificate, please contact our program office. Phone: 780.492.3027 Email: busprog@ualberta.ca Web: www.extension.ualberta.ca/itm

For further information: www.extension.ualberta.ca/itm

Leadership

Advanced Certificate

Businesses and organizations rely on strong

BENEFITS

leaders to move them forward — outstanding

Building on your professional experience and prior education, the program will allow you to:

individuals who excel at leading change, making difficult decisions, and inspiring teams. The Advanced Certificate in Leadership from the University of Alberta is a program that provides emerging leaders with the opportunity to learn, experience, develop, and practice new leadership skills to bring with them to

• Develop a solid understanding of the ways in which leadership enables organizations to realize their visions, missions, strategies, and goals. • Acquire and practice a varied repertoire of strategies for leading teams, “leading up,” and leading across organizations. • Become an effective leader within your organization as you further develop your capacity to embrace challenges, motivate others, and resolve conflicts.

their organizations. PROGRAM REQUIREMENTS AUDIENCE

The Advanced Certificate in Leadership is comprised of three core courses and three electives. Each course is 21 hours in length, for a total of 126 instructional hours. Designed for part-time study, the program can generally be completed within six months to one year, but there is no time limit for completion.

This program is designed for professionals in supervisory, mid-level management, and emerging leadership positions in a wide range of employment sectors, including private, governmental, and educational.

Courses do not have to be completed in any specific order, allowing students to choose the courses that best fit their schedule in any given term. A cumulative grade point average of at least 2.0 is required to obtain the certificate.

To Register: 780.492.3116

1.800.808.4784

www.extension.ualberta.ca/register

COURSES OFFERED You can register for a course without enrolling in the program. If later you decide to apply for the full program, the course(s) you’ve taken will be applied toward your certificate. CORE COURSES (COMPLETE ALL) • Leadership Communications • Leadership Fundamentals • Leading Teams ELECTIVES (CHOOSE 3) • • • •

Change Leadership Coaching and Mentoring Leading Strategic Planning Stakeholder Relationships

For course descriptions and online registration, visit www.extension.ualberta.ca/advlead. You may also register by phone (780.492.3116 or 1.800.808.4784), by mail, or in person at the Faculty of Extension, 10230 Jasper Avenue, downtown Edmonton (T5J 4P6).

To qualify for the program, you must have previously completed at least one credentialed program (certificate, diploma, or degree) from a recognized post-secondary institution or equivalent qualifications. This program is currently open for enrolment — apply now at www.extension.ualberta.ca.

TUITION & FEES • A one-time application fee of $100 is required for admission into the program. • Tuition is paid on a course-by-course basis as you register for your classes; courses are GST-exempt. • Some courses require a textbook at an additional cost.

For further information on the Advanced Certificate in Leadership, please contact our program office. Phone: 780.492.3027 Email: busprog@ualberta.ca Web: www.extension.ualberta.ca/advlead

LEADERSHIP

FALL 2015 COURSE CODE

TITLE

DAYS

DATES

TIME

FEE*

EXLDR 5623 (FA1)

Change Leadership

MTW

Nov 16, 17, 18

8:30 am–4:30 pm

$745

EXLDR 5625 (FA1)

Coaching and Mentoring

MTW

Oct 26, 27, 28

8:30 am–4:30 pm

$745

EXLDR 5621 (FA2) Leadership Communications 2FS

Nov 6, 7 & Nov 27, 28

6:15–9:15 pm (F) $745 8:30 am–4:30 pm (S)

EXLDR 5620 (FA2) Leadership Fundamentals

Sep 21, 22, 23

8:30 am–4:30 pm

Oct 2, 3 & Oct 16, 17

6:15–9:15 pm (F) $745 8:30 am–4:30 pm (S)

DATES

TIME

EXLDR 5625 (WI1) Coaching and Mentoring 2FS

Mar 4, 5 & Mar 18, 19

6:15–9:15 pm (F) $745 8:30 am–4:30 pm (S)

EXLDR 5620 (WI1) Leadership Fundamentals 2FS

Feb 5, 6 & Feb 19, 20

6:15–9:15 pm (F) $745 8:30 am–4:30 pm (S)

EXLDR 5620 (WI2) Leadership Fundamentals

MTW

Mar 21, 22, 23

8:30 am–4:30 pm

$745

EXLDR 5624 (WI1)

Leading Strategic Planning

MTW

Feb 22, 23, 24

8:30 am–4:30 pm

$745

EXLDR 5622 (WI1)

Leading Teams

MTW

Jan 25, 26, 27

8:30 am–4:30 pm

$745

TITLE

DAYS

DATES

TIME

FEE*

EXLDR 5623 (SP1) Change Leadership 2FS

Apr 29, 30 & May 13, 14

6:15–9:15 pm (F) 8:30 am–4:30 pm (S) $745

EXLDR 5621 (SP1) Leadership Communications

MTW

Apr 18, 19, 20

8:30 am–4:30 pm

$745

MTW

June 6, 7, 8

8:30 am–4:30 pm

$745

Apr 1, 2 & Apr 15,16

6:15–9:15 pm (F) 8:30 am–4:30 pm (S) $745

MTW

EXLDR 5624 (FA1) Leading Strategic Planning 2FS

$745

WINTER 2016 COURSE CODE

TITLE

DAYS

FEE*

SPRING 2016 COURSE CODE

EXLDR 5620 (SP2)

Leadership Fundamentals

EXLDR 5622 (SP1) Leading Teams 2FS EXLDR 5626 (SP1)

Stakeholder Relationships

MTW

May 30, 31, June 1 8:30 am–4:30 pm

M= Monday; T= Tuesday; W= Wednesday; R= Thursday; F= Friday; S= Saturday; D= Sunday * Courses are GST-exempt. 48

To Register: 780.492.3116

1.800.808.4784

www.extension.ualberta.ca/register

$745

Management Development Certificate

Management at all levels has a dramatic impact on the performance of an organization, influencing areas from productivity and growth to profitability and employee retention. Organizations count on people to excel at decision-making, problem-solving, motivation methods, and strategic planning. The Management Development Certificate program from the University of Alberta provides a solid grounding in managerial

Courses within this program cover topics like human resource management, financial management, marketing, strategic management, and business communication, among others. AUDIENCE Designed for professionals in supervisory or management positions who wish to upgrade or sharpen their managerial abilities, this program will also benefit prospective or aspiring managers ready to take the next step in their careers. Students from all sectors (government, industry, not-for-profit organizations, or small to large enterprise) have completed this program to build relevant skills.

techniques and processes, while also equipping learners with the specific skills needed in management and supervisory positions. This career-enhancing program also gives students valuable opportunities to network and share perspectives and experiences with their peers in the corporate, government, industry, and non-profit sectors.

For further information: www.extension.ualberta.ca/advlead

MANAGEMENT DEVELOPMENT

BENEFITS

PROFESSIONAL DESIGNATIONS

Students of this certificate program will:

Courses from the Management Development Certificate may qualify for recognition toward the following professional designations:

• Understand ways in which organizations function in a complex, changing environment. • Explore concepts of managerial finance and develop financial decision-making skills. • Learn and practice techniques for finding optimal solutions to key business problems faced by organizations. • Build knowledge and skills in critical areas such as group dynamics, interpersonal communication, information gathering and analysis, and many others. • Network with like-minded professionals in an innovative post-secondary program that provides development with fellow business professionals.

SCHOLARSHIPS & AWARDS The graduating student of the Management Development Certificate who earns the highest overall grade point average (GPA) receives an award of recognition, which is presented at the University of Alberta, Faculty of Extension’s annual graduation in June. This award is provided by Canada’s senior management association, the Canadian Institute of Management (CIM), an organization dedicated to enhancing managerial skills and education while promoting excellence within the profession.

• CIM — Canadian Institute of Management • QAA — Qualified Administrative Assistants For detailed information about each designation, please refer to our website.

TRANSFERABILITY Students who complete the entire Project Management series (page 26) can receive credit for the course Project Planning and Management. Students who complete the entire Change Management series (page 11) can receive credit for the course Directing and Managing Organizational Change toward the Management Development Certificate program.

PROGRAM REQUIREMENTS This part-time program is comprised of four core courses and four electives. Each course is 39 hours in length, for a total of 312 instructional hours. Typical course load is one to two courses per term, three terms a year. When following this structure, students can fulfill the certificate requirements within two to three years, but there is no time limit for program completion. Strategic Management is recommended to be taken as the final course in the program. There is no specific order recommended for the remaining courses: students may choose the core courses or electives that best fit their schedule in any given term. A cumulative grade point average of at least 2.0 is required to obtain the certificate (3.5 or higher earns a certificate with distinction).

To Register: 780.492.3116

1.800.808.4784

www.extension.ualberta.ca/register

MANAGEMENT DEVELOPMENT

COURSES OFFERED

QUALIFICATIONS & ADMISSION

You can register for a course without enrolling in the program. If later you decide to apply for the full program, the course(s) you’ve taken will be applied toward your certificate.

Enrolling in the program is a requirement if you want to obtain the certificate. You may apply for admission as you start your studies or, if you prefer, after you have taken one or more courses.

CORE COURSES (COMPLETE ALL)

We are open to students with a variety of educational and professional backgrounds. Our expectation is that you have a commitment to learn and achieve your continuing education goals.

• • • •

Financial Management and Budgeting Introduction to Management Introduction to Managerial Economics Strategic Management

ELECTIVES (CHOOSE 4) • Business Finance • Commercial Law • Directing and Managing Organizational Change • Human Resources Foundations • Interpersonal Communications in Business • Marketing • Negotiations • Operations Management • Organizational Behaviour • Project Planning and Management For course descriptions and online registration, visit www.extension.ualberta.ca/mgtdev. You may also register by phone (780.492.3116 or 1.800.808.4784), by mail, or in person at the Faculty of Extension, 10230 Jasper Avenue, downtown Edmonton (T5J 4P6).

This program is currently open for enrolment — apply now at www.extension.ualberta.ca.

TUITION & FEES • A one-time application fee of $100 is required for admission into the program. • Tuition is paid on a course-by-course basis as you register for your classes; courses are GST-exempt. • Some courses require a textbook at an additional cost.

For further information on the Management Development Certificate, please contact our program office. Phone: 780.492.3027 Email: busprog@ualberta.ca Web: www.extension.ualberta.ca/mgtdev

For further information: www.extension.ualberta.ca/mgtdev

MANAGEMENT DEVELOPMENT

FALL 2015 COURSE CODE TITLE

DAYS

DATES

TIME

FEE*

EXMGT 5566 (FA1) Commercial Law

12R

Sep 17–Dec 3

6:15–9:30 pm

$675

EXMGT 5678 (FA1) Directing and Managing Organizational Change

12T

Sep 15–Dec 1

6:15–9:30 pm

$675

EXMGT 5515 (FA1) Financial Management and Budgeting

12W

Sep 16–Dec 9

6:15–9:30 pm

$675

EXMGT 5596 (FA1) Human Resources Foundation

12R

Sep 17–Dec 3

6:15–9:30 pm

$675

EXMGT 5576 (FA1) Interpersonal Communication in Business

12T

Sep 15–Dec 1

6:15–9:30 pm

$675

EXMGT 5577 (FA1) Introduction to Management

12W

Sep 16–Dec 9

6:15–9:30 pm

$675

EXMGT 5577 (FA2) Introduction to Management 2FSD**

Oct 2, 3, 4 & Oct 16, 17, 18

Exams Oct 13 (T) $675 & Oct 26 (M)

EXMGT 5578 (FA1) Introduction to Managerial Economics

12R

Sep 17–Dec 3

6:15–9:30 pm

$675

EXMGT 5587 (FA1) Organizational Behaviour

12T

Sep 15–Dec 1

6:15–9:30 pm

$675

EXMGT 5587 (FA2) Organizational Behaviour 2FSD**

Sep 25, 26, 27 & Oct 16, 17, 18

Exams Oct 5 (M) $675 & Oct 26 (M)

EXMGT 5587 (FA3) Organizational Behaviour 2FSD**

Nov 13, 14, 15 & Nov 27, 28, 29

Exams Nov 23 (M) $675 & Dec 7 (M)

EXMGT 5587 (FA4) Organizational Behaviour

Sep 8–Dec 4

Online

Nov 13, 14, 15 & Nov 27, 28, 29

Exams Nov 23 (M) $675 & Dec 7 (M)

13 weeks

EXMGT 5682 (FA1) Strategic Management 2FSD**

To Register: 780.492.3116

1.800.808.4784

www.extension.ualberta.ca/register

$745

MANAGEMENT DEVELOPMENT

WINTER 2016 COURSE CODE

TITLE

DAYS

DATES

TIME

FEE*

13R

Jan 14–Apr 7

6:15–9:15 pm

$675

EXMGT 5678 (WI1) Directing and Managing 2FSD** Organizational Change

Jan 8, 9, 10 & Jan 22, 23, 24

Exams Jan 18 (M) & Feb 1 (M)

$675

EXMGT 5515 (WI1) Financial Management and Budgeting

13W

Jan 13–Apr 6

6:15–9:15 pm

$675

EXMGT 5596 (WI1) Human Resources Foundation

12 weeks

Jan 12–Apr 5

Online

$735

EXMGT 5577 (WI1) Introduction to Management

13W

Jan 13–Apr 6

6:15–9:15 pm

$675

EXMGT 5577 (WI2) Introduction to Management 2FSD**

Feb 19, 20, 21 & Mar 11, 12, 13

Exams Feb 29 (M) & Mar 21 (M)

$675

EXMGT 5578 (WI1) Introduction to Managerial Economics 7S

Jan 9, 23, Feb 6, 20, 8:30 am–3 pm Mar 5, 19, Apr 2

$675

EXMGT 5594 (WI1) Negotiations

Jan 12–Apr 5

6:15–9:15 pm

$675

EXMGT 5586 (WI1) Operations Management 2FSD**

Feb 19, 20, 21 & Mar 11, 12, 13

Exams Feb 29 (M) & Mar 21 (M)

$675

EXMGT 5587 (WI1) Organizational Behaviour

Jan 12–Apr 5

6:15–9:15 pm

$675

EXMGT 5587 (WI2) Organizational Behaviour 2FSD**

Jan 22, 23, 24 & Feb 5, 6, 7

Exams Feb 1 (M) & Feb 16 (T)

$675

EXMGT 5587 (WI3) Organizational Behaviour 2FSD**

Feb 26, 27, 28 & Mar 11, 12, 13

Exams Mar 7 (M) & Mar 21

$675

EXMGT 5616 (WI1) Project Planning and Management

13R

Jan 14–Apr 7

6:15–9:15 pm

$675

EXMGT 5682 (WI1) Strategic Management

13R

Jan 14–Apr 7

6:15–9:15 pm

$675

EXMGT 5562 (WI1) Business Finance

13T

For further information: www.extension.ualberta.ca/mgtdev

MANAGEMENT DEVELOPMENT

SPRING 2016 COURSE CODE

TITLE

EXMGT 5515 (SP1) Financial Management and Budgeting

DAYS

DATES

TIME

FEE*

12R

Apr 14–June 30

6:15–9:30 pm

$675

EXMGT 5596 (SP1) Human Resources Foundations 2FSD**

Apr 15, 16, 17 Exams Apr 25 (M) & Apr 29, 30, May 1 & May 9 (M)

$675

EXMGT 5576 (SP1) Interpersonal Communications in Business 12T

Apr 12–June 28

6:15–9:30 pm

$675

EXMGT 5577 (SP1) Introduction to Management

12W

Apr 13–June 29

6:15–9:30 pm

$675

EXMGT 5578 (SP1) Introduction to Managerial Economics

12W

Apr 13–June 29

6:15–9:30 pm

$675

EXMGT 5584 (SP1) Marketing 2FSD**

Apr 8, 9, 10 & Apr 22, 23, 24

Exams Apr 18 (M) & May 2 (M)

$675

EXMGT 5587 (SP1) Organizational Behaviour

Apr 14–June 30

6:15–9:30 pm

$675

EXMGT 5587 (SP2) Organizational Behaviour 2FSD**

Apr 8, 9, 10 & Apr 22, 23, 24

Exams Apr 18 (M) & May 2 (M)

$675

EXMGT 5587 (SP4) Organizational Behaviour

Apr 18–June 25

Online

$745

12R

10 weeks

EXMGT 5616 (SP1) Project Planning and Management 2FSD**

Apr 15, 16, 17 Exams Apr 25 (M) & Apr 29, 30, May 1 & May 9 (M)

$675

EXMGT 5682 (SP1) Strategic Management 2FSD**

Apr 29, 30, May 1 Exams May 9 (M) & May 13, 14, 15 & May 24 (T)

$675

To Register: 780.492.3116

1.800.808.4784

www.extension.ualberta.ca/register

Management Development for Police Services Certificate

Developed in partnership with the Edmonton

BENEFITS

Police Service (EPS), the University of Alberta

The Management Development Certificate for Police Services program:

Management Development Certificate for Police Services has been designed to provide comprehensive and relevant management development education to participants interested or currently involved in the field of law enforcement. Participants in this program take courses that

• Combines the latest management theories, tools, and techniques with the knowledge and skills you have gained through your police services career. • Introduces the principles of general management and the ways in which organizations function. • Illustrates how to use this knowledge to be more effective in your job and marketable in today’s workplace. • Helps develop skills required to analyze issues and make effective decisions.

cover roles and responsibilities of communitybased policing, ethics, human resources, interpersonal communication, business management, and organizational behavior. Our graduates are well equipped for leadership positions and can be relied upon for strong decision-making and leadership skills within the police service.

For further information on the Management Development Certificate for Police Services: Program office Phone: 780.492.3027 Email: busprog@ualberta.ca Web: www.extension.ualberta.ca/mgt-police

EPS Continuing Education Unit AUDIENCE

Phone: 780.421.2846 Email: continuingeducation@edmontonpolice.ca

This program is available to all individuals currently employed within police jurisdictions and law enforcement agencies, as well as to members of the general public who believe this program will fill their professional development needs. For further information: www.extension.ualberta.ca/mgtdev

Management Development for Professional Engineers and Geoscientists Certificate

There is a growing demand for business-savvy

of Alberta (APEGA). Designed to meet the

leaders that combine technical expertise

specific needs of these professionals, this

with an ability to engage teams and think

program enables participants to be positioned

strategically. In the world of technically-driven

as leaders within their organizations and to

enterprises, adding management qualifications

distinguish themselves as individuals with

to a technical background gives professionals

strong and informed decision-making skills.

the competitive edge needed to move into senior management positions.

Courses in the program cover areas such as operational and strategic management,

The Management Development Certificate

organizational behavior, managerial economics,

for Professional Engineers and Geoscientists

interpersonal communications, and project

from the University of Alberta is a program

planning, among others. Eligibility is limited to

developed in partnership with the Association

professional members or members-in-training

of Professional Engineers and Geoscientists

of APEGA.

To Register: 780.492.3116

1.800.808.4784

www.extension.ualberta.ca/register

AUDIENCE

SCHOLARSHIPS & AWARDS

This program is for engineers or geoscientists who want to expand their career options through formal management education. The certificate will benefit both emerging leaders and those already in management positions. In order to enrol in the program, learners must be professional members or members-in-training with APEGA.

The graduating student of the Management Development Certificate for Professional Engineers and Geoscientists who earns the highest overall grade point average (GPA) receives an award of recognition, which is presented at the University of Alberta, Faculty of Extension’s annual graduation in June. This award is provided by APEGA, an organization that regulates the practices of engineering and geoscience in Alberta and ensures that high standards of practice are maintained.

BENEFITS Building on your experience and prior education, the program will help you to: • Develop a business perspective and a global understanding of the non-technical aspects involved in your professional practice. • Enhance your team-building and leadership skills. • Acquire knowledge in the critical disciplines of management. • Understand the ways in which organizations function in a complex, changing environment. • Explore the theory and practice of organizational environment and structure, the social role of managers, and the behaviour of groups and individuals within organizations. • Learn new tools and techniques used to analyze business issues and make effective decisions under conditions of uncertainty.

PROFESSIONAL DESIGNATIONS Courses from the Management Development Certificate for Professional Engineers and Geoscientists may qualify for recognition toward the following professional designations: • CIM — Canadian Institute of Management • QAA — Qualified Administrative Assistants For detailed information about each designation, please visit our website.

For further information: www.extension.ualberta.ca/mgt-apega

MANAGEMENT DEVELOPMENT FOR PROFESSIONAL ENGINEERS AND GEOSCIENTISTS

TRANSFERABILITY

COURSES OFFERED

Students who complete the entire Project Management series (page 26) can receive credit for the course Project Planning and Management. Students who complete the entire Change Management series (page 11) can receive credit for the course Directing and Managing Organizational Change towards the Management Development Certificate for Professional Engineers and Geoscientists.

You can register for a course without enrolling in the program. If later you decide to apply for the full program, the course(s) you’ve taken will be applied toward your certificate.

PROGRAM REQUIREMENTS This part-time program is comprised of six core courses and two electives. Each course is 39 hours in length, for a total of 312 instructional hours. Typical course load is one to two courses per term, three terms a year. When following this structure, students can fulfill the certificate requirements within two to three years, but there is no time limit for program completion. Strategic Management is recommended to be taken as the final course in the program. There is no specific order recommended for the remaining courses: students may choose the core courses or electives that best fit their schedule in any given term. A cumulative grade point average of at least 2.0 is required to obtain the certificate (3.5 or higher earns a certificate with distinction).

To Register: 780.492.3116

1.800.808.4784

CORE COURSES (COMPLETE ALL) • • • • • •

Introduction to Management Financial Management and Budgeting Introduction to Managerial Economics Organizational Behaviour Operations Management Strategic Management

ELECTIVES (CHOOSE 2) • Commercial Law • Directing and Managing Organizational Change • Interpersonal Communications in Business • Marketing • Project Planning and Management For course descriptions and online registration, visit www.extension.ualberta.ca/mgt-apega. You may also register by phone (780.492.3116 or 1.800.808.4784), by mail, or in person at the Faculty of Extension, 10230 Jasper Avenue, downtown Edmonton (T5J 4P6).

www.extension.ualberta.ca/register

MANAGEMENT DEVELOPMENT FOR PROFESSIONAL ENGINEERS AND GEOSCIENTISTS

QUALIFICATIONS & ADMISSION

TUITION & FEES

Eligibility to this program is limited to professional members or members-in-training of the Association of Professional Engineers and Geoscientists of Alberta (APEGA).

• A one-time application fee of $100 is required for admission into the program. • Tuition is paid on a course-by-course basis as you register for your classes; courses are GST-exempt. • Some courses require a textbook at an additional cost.

Enrolling in the program is a requirement if you want to earn the certificate. You may apply for admission as you start your studies or, if you prefer, after you have taken one or more courses.

COURSE SCHEDULE Course schedule can be viewed online at www.extension.ualberta.ca/mgt-apega.

This program is currently open for enrolment — apply now at www.extension.ualberta.ca.

For further information on the Management Certificate for Professional Engineers and Geoscientists, please contact our program office. Phone: 780.492.3027 Email: busprog@ualberta.ca Web: www.extension.ualberta.ca/mgt-apega

For further information: www.extension.ualberta.ca/mgt-apega

Risk Management Designation

Risk management is the ability to analyze,

The CRM program is offered at the Faculty

communicate, recommend problem-solving

of Extension in cooperation with the Risk

techniques, and monitor the exposure of

and Insurance Management Society (RIMS).

unexpected losses. Awarded by the Global Risk

Courses are focused on the identification and

Management Institute (GRMI), the Canadian

assessment of exposures to loss, strategies for

Risk Management (CRM) designation is a

controlling identified losses, and a review of

widely recognized qualification that provides

techniques for financing the payment of those

risk managers a foundation of knowledge and

losses which do occur.

skills needed to identify, assess, monitor, and limit risks.

To Register: 780.492.3116

1.800.808.4784

www.extension.ualberta.ca/register

BENEFITS

PROGRAM REQUIREMENTS

• Competitiveness: formal training gives you a competitive advantage that employers seek. • Credentials: demonstrate that you have achieved the knowledge and skills necessary to identify, assess, monitor, and limit risks. • Recognition: stand out among others in a competitive marketplace. • Advancement: improve your ability to achieve your organization’s risk management objectives and your career goals.

This part-time program is comprised of three courses. Each course is 39 hours in length, for a total of 117 instructional hours.

PROFESSIONAL ASSOCIATIONS This program is offered in cooperation with the Risk and Insurance Management Society (RIMS). The designation is awarded by the Global Risk Management Institute (GRMI).

For further information on the Canadian Risk Management designation: Program office Phone: 780.492.3027 Email: busprog@ualberta.ca Web: www.extension.ualberta.ca/riskmgt

Risk and Insurance Management Society

Courses do not have to be completed in any specific order, allowing students to choose the courses that bet fit their schedule. Steps for attaining the CRM designation: STEP 1 Create an online profile at www.RIMS.org/CRM. STEP 2 Enrol in the three required courses offered by the University of Alberta, Faculty of Extension. STEP 3 Mail a copy of your grade report from the Faculty of Extension to GRMI (1065 Avenue of the Americas, 13th Floor, New York, NY 10018). Make sure to include the testing and processing fee in the form of a check made payable to GRMI. GRMI will issue testing centre location options and access instructions via email. STEP 4 Once you receive a passing score on all three exams, GRMI will issue a CRM designation completion certificate. Please allow six weeks to process your CRM certificate.

Web: www.rims.org

For further information: www.extension.ualberta.ca/riskmgt

RISK MANAGEMENT

COURSES OFFERED

QUALIFICATIONS & ADMISSION

Classes are held at Enterprise Square, downtown Edmonton, Alberta.

There are no employment or education prerequisites for this program.

REQUIRED COURSES (COMPLETE ALL)

Students are not required to apply for admission to the University of Alberta – only to register for each course on an individual basis.

• Risk Assessment • Risk Control • Risk Financing

TUITION & FEES

For course descriptions and online registration, visit www.extension.ualberta.ca/riskmgt. You may also register by phone (780.492.3116 or 1.800.808.4784), by mail, or in person at the Faculty of Extension, 10230 Jasper Avenue, downtown Edmonton (T5J 4P6).

• Tuition is paid on a course-by-course basis as you register for your classes; courses are GST-exempt. • Courses in this program require a textbook at an additional cost.

COURSE CODE TITLE

DAYS

DATES

TIME

FEE*

EXIIC 5626 (FA1) Risk Assessment

12M

Sep 14–Dec 7

6:15–9:30 pm

$675

EXIIC 5630 (WI1) Risk Control

13T

Jan 12–Apr 5

6:15–9:15 pm

$675

Apr 11–June 27 6:15–9:30 pm & May 25

$675

EXIIC 5631 (SP1) Risk Financing 11M & 1W

M= Monday; T= Tuesday; W= Wednesday; R= Thursday; F= Friday; S= Saturday; D= Sunday * Courses are GST-exempt.

To Register: 780.492.3116

1.800.808.4784

www.extension.ualberta.ca/register

Supervisory Development Citation

Immense global competition, the need to

AUDIENCE

maximize output with fewer workers, and

This program will benefit professionals in supervisory roles who wish to upgrade or sharpen their skills and knowledge, as well as emerging and aspiring leaders ready to invest in their career prospects. Students come from all sectors: government, industry, not-forprofit organizations, and small to large enterprise.

technological change are some of the new pressures that exist for today’s leaders. These issues are compounded by an influx of educated workers who prefer not to work under older management styles. As a result, organizations need to develop new strategies and techniques

BENEFITS

to lead their employees.

Students of the citation will:

For over 40 years, the Supervisory Development Citation has provided aspiring, new, and practicing supervisors with the essential theory and skills they need to be effective leaders within their organizations. Topics covered in this program include communication, creating efficient work units, the supervisor as a trainer, and new trends in labour and management.

• Acquire new tools and techniques used to identify needs, develop action plans, delegate work, and monitor success within their organizations. • Explore the theory and practice of supervision in critical performance areas like team development, standard-setting, planning, organizing, and evaluating. • Learn up-to-date information on rights of employers and employees, labour laws, collective agreements, and other issues impacting supervisory roles within the Canadian legal system. • Develop core leadership skills in interpersonal communication, coaching and counseling, employee relations, and conflict resolution.

For further information: www.extension.ualberta.ca/sdp

SUPERVISORY DEVELOPMENT

TRANSFERABILITY

COURSES OFFERED

Upon completion of the Supervisory Development Citation, you can receive credit for two elective courses in the Management Development Certificate or in the Human Resources Management Certificate. For more information, please contact us at 780.492.3027.

You can register for a course without enrolling in the program. If later you decide to apply for the full program, the course(s) you’ve taken will be applied toward your citation. REQUIRED COURSES (COMPLETE ALL)

PROGRAM REQUIREMENTS This part-time program is comprised of seven courses. Each course is 15 hours in length, for a total of 105 instructional hours. Most students fulfill the citation requirements within one to two years, but there is no time limit for program completion. Principles of Supervision is the first course in the program, and Supervisory Summation the last. There is no specific order recommended for the remaining courses.

ATTENDANCE Students recive credit (CR) for the course by attending and participating in all group activities and classroom discussions.

To Register: 780.492.3116

1.800.808.4784

• Principles of Supervision (recommended first course) • Interpersonal Communications • Creating Effective Work Groups • The Supervisor as a Trainer • Interviewing Techniques for Supervisors • Employee Relations for Supervisors* • Supervisory Summation (final course of citation) * Employee Relations for Supervisors replaces the courses Supervising in the Union Environment and The Law and the Supervisor. If you have previously completed either of these, you are not required to take this new course. For course descriptions and online registration, visit www.extension.ualberta.ca/sdp. You may also register by phone (780.492.3116 or 1.800.808.4784), by mail, or in person at the Faculty of Extension, 10230 Jasper Avenue, downtown Edmonton (T5J 4P6).

www.extension.ualberta.ca/register

SUPERVISORY DEVELOPMENT

QUALIFICATIONS & ADMISSION

TUITION & FEES

Enrolling in the program is a requirement if you want to earn the citation. You may apply for admission as you start your studies or, if you prefer, after you have taken one or more courses. We are open to students with a variety of educational and professional backgrounds. Our expectation is that you have a commitment to learn and achieve your continuing education goals. This program is currently open for enrolment — apply now at www.extension.ualberta.ca.

• A one-time application fee of $100 is required for admission into the program. • Tuition is paid on a course-by-course basis as you register for your classes; courses are GST-exempt. • Materials are included in course fees. • Corporate registration available — please call 780.492.5066 for details.

FALL 2015 COURSE CODE

TITLE

DAYS

DATES

TIME

FEE*

EXSDP 5310 (FA1)

Principles of Supervision

Sep 14, 15

8:30 am–5 pm

$455

EXSDP 5310 (FA2)

Principles of Supervision

Sep 17, 18

8:30 am–5 pm

$455

EXSDP 5311 (FA1)

Interpersonal Communications

Sep 21, 22

8:30 am–5 pm

$435

EXSDP 5312 (FA1)

Creating Effective Work Groups

Sep 28, 29

8:30 am–5 pm

$435

EXSDP 5314 (FA1)

Interviewing Techniques for Supervisors

Oct 5, 6

8:30 am–5 pm

$435

EXSDP 5313 (FA1)

The Supervisor as a Trainer

Oct 15, 16

8:30 am–5 pm

$435

EXSDP 5318 (FA1)

Employee Relations for Supervisors

Oct 19, 20

8:30 am–5 pm

$435

EXSDP 5310 (FA3)

Principles of Supervision

Oct 26, 27

8:30 am–5 pm

$455

EXSDP 5317 (FA1)

Supervisory Summation

Oct 29, 30

8:30 am–5 pm

$435

EXSDP 5311 (FA2)

Interpersonal Communications

Nov 2, 3

8:30 am–5 pm

$435

EXSDP 5312 (FA2)

Creating Effective Work Groups

Nov 9, 10

8:30 am–5 pm

$435

EXSDP 5313 (FA2)

The Supervisor as a Trainer

Nov 16, 17

8:30 am–5 pm

$435

EXSDP 5314 (FA2)

Interviewing Techniques for Supervisors

Nov 23, 24

8:30 am–5 pm

$435

EXSDP 5318 (FA2)

Employee Relations for Supervisors

Nov 30, Dec 1

8:30 am–5 pm

$435

EXSDP 5317 (FA2)

Supervisory Summation

Dec 7, 8

8:30 am–5 pm

$435

For further information: www.extension.ualberta.ca/sdp

SUPERVISORY DEVELOPMENT

WINTER 2016 COURSE CODE

TITLE

DAYS

DATES

TIME

FEE*

EXSDP 5310 (WI1)

Principles of Supervision

Jan 11, 12

8:30 am–5 pm

$455

EXSDP 5311 (WI1)

Interpersonal Communications

Jan 18, 19

8:30 am–5 pm

$435

EXSDP 5312 (WI1)

Creating Effective Work Groups

Jan 25, 26

8:30 am–5 pm

$435

EXSDP 5313 (WI1)

The Supervisor as a Trainer

Feb 1, 2

8:30 am–5 pm

$435

EXSDP 5314 (WI1)

Interviewing Techniques for Supervisors

Feb 8, 9

8:30 am–5 pm

$435

EXSDP 5318 (WI1)

Employee Relations for Supervisors

Feb 22, 23

8:30 am–5 pm

$435

EXSDP 5317 (WI1)

Supervisory Summation

Feb 29, Mar1

8:30 am–5 pm

$435

EXSDP 5310 (WI2)

Principles of Supervision

Mar 7, 8

8:30 am–5 pm

$455

EXSDP 5311 (WI2)

Interpersonal Communications

Mar 21, 22

8:30 am–5 pm

$435

COURSE CODE

TITLE

DAYS

DATES

TIME

FEE*

EXSDP 5312 (SP1)

Creating Effective Work Groups

Apr 4, 5

8:30 am–5 pm

$435

EXSDP 5313 (SP1)

The Supervisor as a Trainer

Apr 18, 19

8:30 am–5 pm

$435

EXSDP 5314 (SP1)

Interviewing Techniques for Supervisors

May 9, 10

8:30 am–5 pm

$435

EXSDP 5318 (SP1)

Employee Relations for Supervisors

May 30, 31

8:30 am–5 pm

$435

SPRING 2016

M= Monday; T= Tuesday; W= Wednesday; R= Thursday; F= Friday; S= Saturday; D= Sunday * Courses are GST-exempt.

For further information on the Supervisory Development Citation, please contact our program office. Phone: 780.492.5066 Email: busprog@ualberta.ca Web: www.extension.ualberta.ca/sdp

To Register: 780.492.3116

1.800.808.4784

www.extension.ualberta.ca/register

Supply Chain Management SCMA Diploma

Today’s global market demands skilled

AUDIENCE

practitioners to support the management

The program will be of interest to anyone seeking knowledge of supply management at an introductory level:

of complex supply chains. The Supply Management Training (SMT) program meets this need with a series of tactical courses and seminars designed to provide a solid skills base. Offered in cooperation with the Supply Chain Management Association of Canada (SCMA), this program will equip practitioners with the necessary skills to support the supply chain function and the related business skills to help advance their careers. Take them individually or complete them all to earn the SCMA’s Diploma

• Junior buyers, purchasing assistants, production planners, warehouse clerks, material handlers, logistics administrators, and inventory coordinators, as well as associates, analysts, and specialists. • Those with supervisory/management responsibility seeking basic knowledge of their direct reports’ supply management functional areas. • Individuals who work outside of the supply management field but have procurement, logistics, transportation, or operations responsibilities. • Anyone who influences an organization’s procurement decisions.

in Supply Management.

For further information: www.extension.ualberta.ca/sdp

SUPPLY CHAIN MANAGEMENT

BENEFITS

COURSES OFFERED

As you complete the courses in this training program, you will:

Courses do not have to be completed in any specific order, allowing students to choose the courses that best fit their schedule in any given term.

• Learn the fundamentals of procurement, transportation, logistics, and operations. • Master the tactical skills you need on a day–to–day basis. • Gain recognition for your commitment to developing your skills. • Demonstrate an ability to assume more responsibilities within your organization. • Maximize your productivity and efficiency. • Learn valuable business skills that will help you advance in your career.

Please note that pre–reading is required for most courses. Student manuals will be emailed to your UAlberta email account five days prior to class start date. Be sure to purchase your textbook in advance from the University of Alberta Bookstore (www. bookstore.ualberta.ca). TECHNICAL COURSES (39 HOURS EACH) • • • •

PROFESSIONAL ASSOCIATIONS This program is offered in cooperation with the Supply Chain Management Association of Canada (SCMA). SCMA membership is recommended but not mandatory to participate.

SOFT SKILLS WORKSHOPS (2–4 DAYS EACH)

This program is accredited by the Canadian Supply Chain Sector Council (CSCSC).

• Communication and Relational Skills • Competitive Bidding, Contract Preparation & Contract Management • Negotiation Skills

PROGRAM REQUIREMENTS

BUSINESS MANAGEMENT SEMINARS (2 DAYS EACH)

This part-time program is comprised of 10 courses. Typical course load is one to three courses per term, three terms a year. When following this structure, students can fulfill the requirements within one to three years. Complete all courses in the program to be eligible to receive a Diploma in Supply Management granted by the SCMA. Once the requirements are completed, students apply directly to SCMA for their Diploma.

Introduction to Logistics Introduction to Operations Management Introduction to Procurement Introduction to Transportation

To Register: 780.492.3116

1.800.808.4784

• Introduction to Accounting and Finance • Introduction to Business Planning • Introduction to Marketing For course descriptions and online registration, visit www.extension.ualberta.ca/scma. You may also register by phone (780.492.3116 or 1.800.808.4784), by mail, or in person at the Faculty of Extension, 10230 Jasper Avenue, downtown Edmonton (T5J 4P6).

www.extension.ualberta.ca/register

SUPPLY CHAIN MANAGEMENT

QUALIFICATIONS & ADMISSION There are no employment or education prerequisites for this program. Students are not required to apply for admission to the University of Alberta — only to register for each course on an individual basis.

TUITION & FEES • Tuition is paid on a course-by-course basis as you register for your classes; courses are GST-exempt. • Some courses require a textbook at an additional cost. • Please note that most courses have pre-reading. Be sure to purchase your course textbook in advance.

The Diploma in Supply Chain Management is granted by SCMA. Once the requirements are completed, students apply directly to SCMA for their diploma. This program is currently open for enrolment – apply now at www.extension.ualberta.ca/scma

FALL 2015 COURSE CODE TITLE

DAYS

DATES

TIME

FEE*

EXPMAC 5690 (FA1) Communication and Relational Skills

MTW

Oct 19, 20, 21

8:30 am–4:30pm

$1,238

EXPMAC 5692 (FA1) Competitive Bidding, Contract Preparation & Contract Management

Sep 21, 22

8:30 am–4:30 pm $825

EXPMAC 5696 (FA1) Introduction to Accounting and Finance

Nov 21, 22

8:30 am–4:30 pm $645

EXPMAC 5698 (FA1) Introduction to Business Planning

Nov 16, 17

8:30 am–4:30 pm $645

EXPMAC 5634 (FA1) Introduction to Logistics 3SD

Oct 31, Nov 1 & Nov 14, 15 & Nov 28, 29

8:30 am–4:30 pm $675

EXPMAC 5697 (FA1) Introduction to Marketing

Oct 24, 25

8:30 am–4:30 pm $645

EXPMAC 5635 (FA1) Introduction to Operations Management

12R

Sep 17–Dec 3

6:15–9:30pm

EXPMAC 5632 (FA1) Introduction to Procurement 3SD

Sep 19, 20 & Oct 3, 4 & Oct 17, 18

8:30 am–4:30 pm $675

EXPMAC 5633 (FA1) Introduction to Transportation

Sep 16–Dec 9

6:15–9:30pm

12W

$675

For further information: www.extension.ualberta.ca/scma

SUPPLY CHAIN MANAGEMENT

WINTER 2016 DATES

TIME

FEE*

EXPMAC 5690 (WI1) Communication and Relational Skills 2FS

COURSE CODE TITLE

DAYS

Jan 15, 16 & Jan 29, 30

6–9:30 pm (F) 9 am–4 pm (S)

$1,238

EXPMAC 5692 (WI1) Competitive Bidding, Contract Preparation

Feb 6, 7

8:30 am–4:30 pm $825

EXPMAC 5696 (WI1) Introduction to Accounting and Finance

Mar 7, 8

8:30 am–4:30 pm $645

EXPMAC 5634 (WI1) Introduction to Logistics

13T

Jan 12–Apr 5

6:15–9:15 pm

EXPMAC 5697 (WI1) Introduction to Marketing

Mar 12, 13

8:30 am–4:30 pm $645

EXPMAC 5635 (WI1) Introduction to Operations Management 3SD

Feb 20, 21 & Mar 5, 6 & Mar 19, 20

8:30 am–4:30 pm $675

EXPMAC 5632 (WI1) Introduction to Procurement

Jan 13–Apr 6

6:15–9:15 pm

EXPMAC 5633 (WI1) Introduction to Transportation 3SD

Jan 9, 10 & Jan 23, 24 & Feb 6, 7

8:30 am–4:30 pm $675

EXPMAC 5691 (WI1) Negotiation Skills 2SD

Feb 20, 21 & Mar 5, 6

8:30 am–4:30 pm $1,650

13W

$675

SPRING 2016 COURSE CODE TITLE

DAYS

DATES

TIME

EXPMAC 5698 (SP1) Introduction to Business Planning

May 7, 8

8:30 am–4:30 pm $645

FEE*

EXPMAC 5697 (SP1) Introduction to Marketing

May 30, 31

8:30 am–4:30 pm $645

EXPMAC 5632 (SP1) Introduction to Procurement 2FSD**

Apr 8, 9, 10 Exams April 18 (M) $675 & Apr 22, 23, 24 & May 2 (M)

EXPMAC 5633 (SP1) Introduction to Transportation

Apr 12–June 28

6:15–9:30 pm

Apr 11, 12 & Apr 25, 26

8:30 am–4:30 pm $1,650

12T

EXPMAC 5691 (SP1) Negotiation Skills 2MT

$675

For further information on the Supply Chain Management program: Supply Chain Management Association, Program office Phone: 780.492.3027 Alberta Institute Email: busprog@ualberta.ca Web: www.extension.ualberta.ca/scma

To Register: 780.492.3116

1.800.808.4784

Phone: 780.944.0355 Web: www.scmaab.ca

www.extension.ualberta.ca/register

Professional Designations

Professional designations offer excellent opportunities to improve your skills, advance your career, and be recognized for your commitment to professional growth. Designations can be completed at the same time as you take courses toward your credentialed program. Many of the courses offered through the Faculty of Extension qualify for recognition toward professional designations such as these listed below. For further details, contact the Business and Leadership office at 780.492.3027.

CANADIAN INSTITUTE OF ACCESS AND PRIVACY PROFESSIONALS (CIAPP) In October 2011, CAPA and the Canadian Institute of Access and Privacy Professionals (CIAPP, www. ciapp.ca) launched their long-awaited professional certification program, the leading national standards and certification program for public and private sector access and privacy professionals in Canada. The development of this certification process had the support of access to information and privacy commissioners and professionals across the country. Students who complete the Information Access and Protection of Privacy Certificate will be granted the CIAPP Certified designation upon application to CIAPP.

The Faculty of Extension is honoured to partner with the incredible industry organizations and associations behind these career-enhancing professional designations, and we deeply appreciate their continued support for our programs.

For further information: www.extension.ualberta.ca/scma

PROFESSIONAL DESIGNATIONS

CANADIAN INSTITUTE OF ACCESS AND PRIVACY PROFESSIONALS (CIAPP)

CERTIFIED HUMAN RESOURCES PROFESSIONAL (CHRP)

In October 2011, CAPA and the Canadian Institute of Access and Privacy Professionals (CIAPP, www. ciapp.ca) launched their long-awaited professional certification program, the leading national standards and certification program for public and private sector access and privacy professionals in Canada. The development of this certification process had the support of access to information and privacy commissioners and professionals across the country.

The Certified Human Resources Professional (CHRP) designation is a nationally-recognized level of achievement for practitioners in the field of human resources. It demonstrates a high standard of knowledge, performance and professionalism that safeguards the interests of employers, employees and the business community.

Students who complete the Information Access and Protection of Privacy Certificate will be granted the CIAPP Certified designation upon application to CIAPP.

The Human Resources Institute of Alberta (HRIA, www.hria.ca), a professional association dedicated to strengthening and promoting the profession of human resources, acts as the official certifying body of the CHRP designation in Alberta. HRIA actively promotes the CHRP and encourages hiring practices that recognize the CHRP certification.

CANADIAN RISK MANAGEMENT (CRM) The Canadian Risk Management (CRM) designation is a widely recognized qualification that demonstrates a level of professional commitment, knowledge and skills that employers in both public and private sectors recognize. The CRM is recognized by the Risk and Insurance Management Society (RIMS, www.rims.org) and awarded by the Global Risk Management Institute (GRMI).

The Human Resources Management program will help you better prepare to be successful in writing the National Knowledge Exam (NKE) to receive the CHRP designation. If you already have your designation, our courses qualify for your continuing professional development activity requirements for your recertification.

Candidate become eligible to seek the CRM designation by successfully completed the three courses in risk management offered at the Faculty of Extension (see page 60), which provide a foundation of knowledge and skills needed to identify, assess, monitor and limit risks.

To Register: 780.492.3116

1.800.808.4784

www.extension.ualberta.ca/register

PROFESSIONAL DESIGNATIONS

CERTIFIED IN MANAGEMENT (CIM DESIGNATION)

CERTIFIED LOCAL GOVERNMENT MANAGER (CLGM)

As Canada’s senior management association, the Canadian Institute of Management (CIM, www.cimalberta.com) is dedicated to enhancing managerial skills and education while promoting excellence within the profession. Membership is available to individuals and organizations, many of which use the CIM program to train candidates for more advanced managerial positions, or to provide a greater understanding and appreciation of all management functions.

The Society of Local Government Managers (SLGM, www.clgm.net) is the professional association that regulates the practices of local government managers and ensures its members act in the local government’s best possible interest.

All of the CIM courses are components of our Management Development Certificate program. You may register concurrently in the CIM courses and the Management Development Certificate program and receive equivalencies toward both. CIM membership is recommended before beginning the Management Development Certificate program.

Completion of both the NACLAA Level I Certificate and the NACLAA Level II Certificate fulfills the educational requirements for the provincial professional designation of a Certified Local Government Manager (CLGM), which is conferred by the SLGM. Other certification requirements for the CLGM designation include at least five years of experience in Local Government Management in Canada, belief in and practice of the SLGM’s Code of Ethics, and membership in the SLGM.

QUALIFIED ADMINSTRATIVE ASSISTANT (QAA) The Association of Administrative Assistants (www.aaa.ca) is a Canadian chartered non–profit professional organization with a threefold purpose: to establish a national standard of qualifications for administrative assistants of senior personnel, to reach this standard by providing advanced education, and to make management aware of the value of the fully qualified administrative assistant. The association sponsors the QAA designation for those interested in advancing their professional development. Many of the QAA courses are components of the Management Development Certificate program. You may register concurrently in the QAA courses and in the Management Development Certificate program and receive equivalencies toward both.

For further information: www.extension.ualberta.ca

EXTENSION MAP

To Register: 780.492.3116

1.800.808.4784

www.extension.ualberta.ca/register

UALBERTA EXTENSION PROGRAMS

The University of Albertaâ&#x20AC;&#x2122;s Faculty of Extension offers lifelong learning and professional development to those seeking to change or renew their careers, update their skills, and enrich their personal and professional lives. Applied Land Use Planning 780.492.6914 // 780.492.5532 extension.ualberta.ca/alup Business Analysis 780.492.5066 // extension.ualberta.ca/ba

Leadership 780.492.3027 // extension.ualberta.ca/advlead Management Development 780.492.3027 // extension.ualberta.ca/mgtdev

Business Seminars 780.492.5066 // extension.ualberta.ca/seminars

National Advanced Certificate in Local Authority Administration 780.492.4315 // extension.ualberta.ca/naclaa

Change Management 780.492.5066 // extension.ualberta.ca/changemgt

Occupational Health and Safety 780.492.3037 // extension.ualberta.ca/ohs

Communications & Technology Graduate Program 780.492.1538 // mact.ca

Project Management 780.492.5066 // extension.ualberta.ca/projectmgt

Community Engagement Studies 780.492.7237 // extension.ualberta.ca/ces

Residential Interiors 780.492.3034 // 780.492.2408 extension.ualberta.ca/ri

Construction Administration 780.492.5532 // extension.ualberta.ca/cst English Language Program 1.780.492.5530 // elp.ualberta.ca Environmental Resource Management 780.492.5532 // extension.ualberta.ca/erm Global Leadership 780.492.4315 // extension.ualberta.ca/global-leader Human Resources Management 780.492.3027 // extension.ualberta.ca/hrm Information Access and Protection of Privacy 780.492.5052 // extension.ualberta.ca/iapp Information Technology Management 780.492.3027 // extension.ualberta.ca/itm

Risk Management 780.492.3027 // extension.ualberta.ca/riskmgt Social Media Citations 780.492.1185 // extension.ualberta.ca/socialmedia Supervisory Development 780.492.5066 // extension.ualberta.ca/sdp Supply Chain Management 780.492.3027 // extension.ualberta.ca/scma Visual Arts 780.492.3034 // 780.492.2408 extension.ualberta.ca/arts Writing & Editing 780.492.1185 // extension.ualberta.ca/writing

Languages 780.492.3034 // extension.ualberta.ca/languages

extension.ualberta.ca // 780.492.3116 // 1.800.808.4784

Engaging Minds I Uplifting Lives

extension.ualberta.ca

BUSINESS & LEADERSHIP PROGRAMS

Registration office: 780.492.3116 or 1.800.808.4784

University of Alberta Faculty of Extension Enterprise Square 10230 Jasper Avenue Edmonton, AB T5J 4P6

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