Promoting Life Long Learning and Development
A Strategic Overview Dr. Mpilo Ngubane Rabat
ETHEKWINI RESPONSE TO THE LIFE LONG LEARNING AND DEVELOPMENT CHALLENGE…
Bold decision taken by eThekwini leadership to respond more STRATEGICALLY to learning and development challenges in eThekwini
A new tailor-made institutional vehicle to champion learning and development in eThekwini and beyond was initiated
The eThekwini Municipal Academy
VISION
To be Africa’s leading municipal centre of excellence in innovation, learning and development by 2030
MISSION STATEMENT
To provide integrated human capital development strategies and interventions through strategic partnerships, thereby enabling a culture of lifelong learning within eThekwini Municipality and beyond resulting in empowered citizens
STRATEGIC OBJECTIVES OF EMA
What is the value proposition of EMA?
• An integrated approach in developing communities and human capital • Positioning eThekwini as international centre of learning and innovation • Promoting knowledge management to advance organisational capabilities • Learning and development through eLearning platforms
DEPARTMENTS WITHIN EMA Strategic Planning and Quality Assurance
Strategic Implementation
Administration
EMA Knowledge Management (Mile )
Outreach Programmes
INTERNAL STAFF Assisted Education.
Executive Development Programme
IsiZulu for Non Zulu Speakers.
Supervisory skills.
Induction Programmes Technical Training (Water, Electricity, City Fleet, IT, Firefighting, Metro Police, Disaster Management).
Finance for NonFinancial Managers.
Management Development Programs
Assisted Education
Sign Language.
Executive Coaching
Professional Registration
INTERNAL STAFF CONT. Communication Skills Public Participation Service Delivery Customer Care Law Enforcement Municipal Legislation Planning and Development
COUNCILLORS Assisted Education Project Management Induction for new Councillors Roles and Responsibilities for Councillors Roles and Responsibilities of Council Committees Service Delivery Municipal Legislation Introduction to Computers
SHOPSTEWARDS (UNIONS)
Assisted Education
Leadership Development.
Management Development.
HR Legislation .
Labour Legislation.
Roles and Responsibilities of the Unions.
Roles and Responsibilities of LLF.
OUTREACH PROGRAMMES Learnerships e.g. ECD Skills Programmes e.g. Life Guards Apprenticeships e.g. Boilermakers Scarce Skills Programmes Internships In-service Training Work- Experience Contractor Development Community Structures Development
SKILLS PROGRAMMES Adult Based Education
Female Lifeguards
Fire Fighters
Female Lifeguards
Fire Fighters Hopefuls a Water – Technical Training
COMMUNITY DEVELOPMENT INITIATIVES PROJECT Artisans Development Program Scarce Skills Programmes and Candidate Engineers Bursaries and Financial Aid IRPTN Phase 1 Artisans and Plumbers
BENEFICIARIES 3500 Candidates 56 Candidates 734 Students 7464 Beneficiaries 1030 Students
VALUE R 223,000,000 R 17,840,000 R 34,450,000 R 34,000,000 R 10,500,000
Learnerships / Apprenticeships/ Skills Programmes and Call Centre training Driver Development (Go Durban) Accounting Trainees Apprenticeship- Mechanics Community Skills Audit Work Integrated Learning IBM Project ISDG grant from National Treasury Graduate Work Experience
1800 Canditates 568 Learners 27 Students 10 Apprentices 120 Graduates 1000 Students 1000 Learners 87 Learners 1000 Graduates
R 15,500,000 R 7,600,000 R 2,800,000 R 788,290 R 2,100,000 R 2,500,000 R 5,000,000 R 17,000,000 R 24,000,000
18396
R 386,578,290
TOTAL BENEFICIARIES AND INVESTMENTS
MEMORANDA OF AGREEMENT MOA-with the Department of Correctional Services MOA-With 6 Universities and 1 Research Institute MOA- with Maritime Service Providers MOU –with Transnet MOU-NHBRC MOU –TVETS and FET colleges
MUNICIPAL INSTITUTE OF LEARNING (MILE)
Key Programmes Capacity Enhancement Empowering Officials through Learning and Sharing: 1. Master Classes 2. Learning Exchanges 3. Seminars for Officials 4. Seminars for Cllrs.
Municipal Technical Support
Collaborating With Academia
Facilitating support to other municipalities & lobbying for support to eThekwini
Leveraging partnerships with tertiary institutions
Supporting Learning Networks
Strategic partnering with stakeholders to promote learning
Knowledge Management Co-ordination of eThekwini Knowledge Management Agenda
KNOWLEDGE STORAGE: WWW AS A TOOL FOR COMMUNICATING LEARNING Physical Address: Second floor, Pod One, Intuthuko Junction,750 Mary Thiphe Street, Umkhumbane, Cato Manor, Durban 4001 Fax: 031 261 3405 Fax to email: 086 265 7160 Email: mile@durban.gov.za Website: www.mile.org.za Follow us on Twitter: @eThekwiniMILE Like our Facebook page: Municipal Institute of Learning YouTube: eThekwiniMILE The MILE website is now being used by the UCLG Planning Committee to coordinate some of their international learning networks...!
KNOWLEDGE MANAGEMENT PROCESSES
LEADERSHIP
GOVERNANCE
ICT
Collaboration
Identifying
Vision
Intellectual Property
Gender
Technology Adoption
Sponsorship
Acquiring
Values
Ethics & Ethical Behaviour
Skills
Digital Economy
Planning
Organising
Organisational Development
Performance
Virtual Voluntarism
Big Data Revolution
Measurement
Creating
Organisational Learning
Creative Innovations
Engagement
Packaging
Freelancing & Crowdsourcing
Support Structures
Sharing
PEOPLE
Audit
Outsourcing
Assessments
Diagnostics
INFORMATION TECHNOLOGY
ORGANISATION CULTURE
MEASUREMENT KNOWLEDGE CAPABILITIES
Research
Leadership
Evaluation
Social Entrepreneurship
Opportunities for Women &Disabled
Institutional Memory
Effective use of Talent
Storing
Using
Alignment
Information Auditing and Mapping
Organizational Structure
Organisational Alignment
Measures
Policy
Plan & Strategy
CAPACITY ENHANCEMENT PROGRAMME MILE Seminars: These are Breakfast Seminars on relevant, topical issues held mainly with senior management within the Municipality. •
Leadership
•
Good Governance
•
Talent Management
•
Diversity Management
•
Succession Planning
•
International Learning Exchange
•
Road Safety
•
Artisan Development
CAPACITY ENHANCEMENT Councilor Seminars Empowering our political leadership with the tools for better decisionmaking…
Councillors learning about operations of the Agri-zone at Dube Trade-Port
MASTER CLASSES These are intensive three-day facilitator led sessions for Officials & Councilors invited through SALGA, COGTA, SACN and other partners. MILE uses the “blended learning” approach…
Urban Strategic Planning Art of Facilitation Solid Waste Water and Sanitation Revenue Management Spatial Planning and Land Use Management Development Management Tourism and Events Management Fire Early Warning Systems (FEWS) (new) Performance Monitoring and Evaluation
COLLABORATION WITH . ACADEMIA
PROMOTING RESEARCH FOR MUNICIPAL SERVICE DELIVERY Research Committee Research Symposium
SHARING OF EXPERTISE, KNOWLEDGE AND RESOURCES City Practitioner Guest Lecture Knowledge Exchange Seminars
KEY COMPONENTS ESTABLISHING AND MAINTAINING RELATIONS Maintaining engagements Exhibitions -
WORK INTEGRATED LEARNING Candidate Planner Programme
MUNICIPAL TECHNICAL SUPPORT The Municipal Technical Support program offers mentorship and technical support to less capacitated municipalities / departments thereby enabling them to improve service delivery This is done at various scales:
KZN MUNICIPALITIES 2013 – 2017 Umdoni (Strategic Planning Review Workshop) Msunduzi (EDP) Ugu District Municipality (Strategic Planning Workshop) KwaDukuza (ICT, Human Resources, Real Estate)
2005 – 2017
Vulamehlo, Ezinqoleni, uMzumbe, uMdoni, uThukela, Emnambithi/Ladysmith, Ulundi,
AFRICA 2013/ 2014
• Launched SMILE (Swakopmund) • Capacity Enhancement Workshop on Developing Town Development Strategies in Namibia - Swakopmund, Usakos, Karibib, Otjiwarongo, Maltohohe
• Peer Review of Town Development Strategies
2008 – 2017
Malawi - Mzuzu Zimbabwe – Harare, Bulawayo Mozambique - Maputo City Council, Namibia – Swakopmund, Usakos, Karibib, Omaruru, Otjiwarongo, Maltohohe, ALAN, NALAO Botswana
SUPPORTING LEARNING NETWORKS MILE NETWORKS IN SA SACN SALGA COGTA (National and Provincial ) DBSA SAPI iLGM Universities and Research Institutions
MILE NETWORKS INTERNATIONALLY United Cities in Local Government (UCLG) UCLGA World Bank/Cities Alliance UN Habitat AFD/CEFEB British Council GIZ ILO UNITAR IFC/FT International Universities Afri-Cities
ETHEKWINI MUNICIPAL ACADEMY IN ACTION Councillor Seminar: Exploring the Durban Port
Internal Skills Seminar Energy Efficiency Master Class
ABET Class –Certification
Finance and Procurement Cllr Seminar ECOD Councilor Seminar
Strategic session
HIGH IMPACT PROGRAMMES 2016/17 Community Skills Audit +- 1 Million
Qualifications Audit 25 000 employees
3000 Artisans
Over 2000 Graduate Programmes
90 Masters and PHD student employees
MILE Programmes 1800 Delegates
200 Students Assisted through Students Relief Fund
19000 Employees in the WSP
SOUTH AFRICAN CITIES SUPPORTED • Mangaung
• Jo’burg Strategic Planning
Strategic Planning
Strategic Planning
Master Class
• Buffalo City
• Cape Town
JOB SHOP (New Project)
It is a community centre in a poor community.
Unemployed people register
Services include how to write CV’s, how to apply, They are linked provision of to skills clothes for Library for skills development interviews, small and job related loans, data base of and job information employers, access opportunities to internet, career counselling, loaning a bike, etc
Computers for purposes of application (eCareers)
Employers encouraged to visit the centre