UEA INTERNATIONAL SUMMER SCHOOL STUDENT HANDBOOK 2017
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WELCOME
We are so pleased to welcome you to UEA for the 2017 International Summer School, and hope you have a fantastic summer here in Norwich! Hopefully you will find this handbook useful in answering some of the questions you may have before you arrive, or during your summer study month with us. Our team organises the induction and orientation programme, all the social activities, trips and events, and coordinates the academic programme. We will be available throughout your time at the University, so if you have any questions at all during the programme, please just let us know. Please see the back of this handbook for our contact details, and don’t hesitate to get in touch! The UEA International Summer School Team Claire, Maren and Roanne
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CONTENTS
Arrivals Weekend................................................................................................................ p4 Academic Programme....................................................................................................... p5 Additional Socials................................................................................................................p5 Inclusive Socials...............................................................................................................p6-7 Accomodation.................................................................................................................. p8-9 Campus Facilities........................................................................................................ p10-13 Norwich...........................................................................................................................p14-15 The UK and Europe..................................................................................................... p16-17 Academic Information.............................................................................................. p18-19 Useful contacts.....................................................................................................Back page
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ARRIVALS WEEKEND Saturday 24 June Once you have arrived here on UEA campus, we will show you to your accommodation so you can unpack, settle into your flat and meet other students.
You may want to take a few minutes to contact your family/friends back home to let them know you have arrived safely, but make sure you get to know your flatmates too! We will be ordering pizzas as your first night meal, so you won’t need to worry about cooking just yet. The ISS team and student ambassadors will be around all weekend to answer any questions you may have about UEA, the UK or the Summer School programme. There are residential student ambassadors living with you throughout the programme and 24-hour support is provided. If you are unsure of anything at any time, please just ask us and we will do our best to help. See the back page of this handbook for contact information. Sunday 25 June Meet outside accommodation at 9.45am to walk over to the Council Chamber. We’ll start the day with a Welcome Brunch, before providing guided tours of the UEA campus and Norwich City Centre. The day will finish with a traditional Afternoon Tea at the beautiful Norwich Cathedral!
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Monday 26 June This day will include registration for the programme, visa checks, a tour of the library and talks about assessment and the expectations of your time here. You will have a module welcome and meet the academics you will be taught by, as well as taking part in a study skills workshop. If you are taking the additional credit option you will also have a briefing about this. Please note that all students must complete a visa check. Check your welcome pack for individual timings and meet in the Arts Hub. This evening there will be an inclusive supermarket trip, so you can stock up on food and other supplies for your time here at UEA! There will be two pick up times at 6pm / 6.45pm (returning 7.30pm / 20.15pm). Meet the LCR turnaround to get the coach.
ACADEMIC PROGRAMME Tuesday 27 June – Thursday 20 July Your academic programme starts! Throughout the four weeks of the summer school you will have academic classes, guest lectures and experiential workshops. You will go on at least one field trip to enhance your knowledge of the subject. There will also be free time to study and a guided study session once a week. Be sure to make use of the fantastic library we have here at UEA, which is open 24 hours, 7 days a week. Your individual course timetables will tell you the dates/times/locations for your academic programme, and your academic lead will finalise details during your module welcome.
ADDITIONAL SOCIALS
We have arranged two extra social weekend packages and a day trip to the WB Harry Potter Studio Tour. These trips are now fully booked, but please let a staff member know if you wish to join the waiting list. If you are booked onto any of these trips we will provide you with more details soon, but let us know if you have any questions in the meantime.
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INCLUSIVE SOCIALS
Great British Quiz (Tuesday 27 June) Join us at the SU Scholars Bar for our Great British Quiz. Create a team with your new International Summer School friends. Why not make a team with each student from a different country, or studying a different module? We will give you 2 free drink vouchers each and there will be lots of prizes up for grabs! Meet outside accommodation at 6.45pm, or at the Scholars Bar at 7pm. British BBQ (Wednesday 28 June) Join us at local pub The Garden House for a delicious British Barbeque and garden party. The British Pub is not just a place to drink but a unique social centre of any UK village, town or city – so don’t miss this chance to visit one of Norwich’s best! Meet outside accommodation at 6.30pm to travel to the pub together.
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Steam Boat Cruise (Tuesday 4 July) Enjoy a Mississippi Steam Boat Trip down the picturesque Norfolk Broads. A two-hour boat trip with fellow students where you can observe the beautiful countryside, enjoy a delicious buffet, and luxuriate in the on-board bar area. Meet at the LCR turnaround at 5pm to get the coach. Future Studies Fair (Thursday 6 July) An opportunity for you to hear about what UEA has to offer for your future studies, or to think about next steps in terms of your career. Mingle and network with staff and students from UEA while sipping on Pimms and eating canapés. Meet outside accommodation to walk over the Council Chamber; scholarship awardees please meet at 5.15pm, everyone else please meet at 5.45pm.
INCLUSIVE SOCIALS International Food Night (Tuesday 11 July) Bring a special dish from your home country to share with your fellow summer school students. Some food and drinks will also be provided, as well as a British food tasting competition with prizes! From 7-9pm in the Arts Hub. Daytrip to the Seaside (Saturday 15 July) A chance to go to a famous Norfolk Wildlife Reserve, Blakeney Point, home to a huge colony of seals. After the boat trip to see the seals, you will head to the nearby seaside town, Wells-next-theSea, where there will be a traditional fish and chips lunch and the opportunity to take part in a local pastime, crabbing. Meet at the LCR turnaround at 9am to get the coach; we will return to UEA at around 5.30pm.
International Summer School Finale (Thursday 20 July) Celebrate your time at the University of East Anglia and say ‘Goodbye’ with our Finale event! After the final assessment deadlines this is your chance to let your hair down in style. Make your way to the Modern Life Café at the Sainsbury Centre for Visual Arts at 5pm, for a glamourous evening including a drinks reception, gala dinner, awards ceremony, karaoke, disco, photo booth and bar. This event is always a highlight of the International Summer School!
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ACCOMMODATION
Students will be housed in one of our on-campus, ensuite accommodation blocks, Britten House.
You will be provided with a towel, pillow, duvet and sheets/covers, so you don’t need to worry about bringing these. Each flat has a shared dining area/ kitchen that includes all basic cooking facilities. Please don’t remove any of these items from the flat! We recommend making the most of living with people from other countries and cultures – why not take turns to cook meals for each other, or cook as a group? Please look after the keys to your flat, as there will be a charge for a lost key, or if security have to let you in to your room repeatedly.
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Please take a few minutes to read the fire alarm notices in your flat to ensure you know what to do in the event of a fire. Never wedge open fire doors or block fire exits. The alarm system is very sensitive, so it is important that you keep the kitchen door closed when you are cooking – quite a number of the fire alarms in student accommodation turn out to be burnt toast! All students must do their own washing up, and generally try to keep the shared areas in the flat tidy. Throughout the summer school, kitchens will be cleaned on Tuesday/Friday, showers will be cleaned and towels changed on Monday/Thursday, and bedrooms vacuumed and beds changed on Wednesday. All residences are non-smoking areas; smoking and electronic cigarettes are not permitted in and within 5 metres of all UEA buildings.
ACCOMMODATION Email and Internet Once you have completed your registration process you will be given access to the University network and email system. Free Wi-Fi is available throughout campus. Check your arrival pack for the ‘IT Services: Getting Started Guide’ for help connecting.
Receiving mail UEA has a postal service that receives all the mail addressed to the University. You will need to collect any mail you receive during your time here from the Post Room, which is located on floor 01 of the Arts Building (below the Arts Hub/reception desk). The Post Room is open from Monday to Friday from 10am-4.30pm. Take your campus card with you to collect your post. If the Post Room receives a parcel addressed to you, they will inform you via your UEA email address, but we recommend checking in at the Post Room if you are expecting a delivery. You should inform anyone who wants to send mail to you to address it as follows: [Your Full Name] Britten House [and room number] International Summer School University of East Anglia Norwich Research Park Norwich, Norfolk NR4 7TJ UK If you wish to mail something during your time here, visit the on-campus Post Office which is located within The Shop.
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CAMPUS FACILITIES
The Shop is located at the end of the Street furthest from the Square. The Shop sells just about anything you may need during your time here, including fresh fruit and vegetables, soft and alcoholic drinks as well as a range of household goods and toiletries. They also stock a variety of stationery items, greeting cards, gifts and a good range of UEA branded items to remember your time with us! The Shop is open Monday-Friday 7.30am-7pm, Saturday 9am-6pm, Sunday 10am-6pm. Within The Shop is a Post Office counter (open Monday-Saturday, 9am-5.30pm) where you can mail letters and parcels within the UK and internationally. Waterstones is a two-storey bookstore located on the corner nearest the Square. This is a great place to pick up any text books needed as well as a wide range of fiction and non-fiction books. They also stock many of the books of our famous Alumni, as well as greeting cards and gifts. Open weekdays 10am5.30pm, closed weekends.
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The Laundrette is located at the very end of the Street, next to The Shop, with both washing machines and tumble driers available. The Laundrette is open 24 hours a day with campus card access. You will need to pay using a Laundry card which you can purchase on the UEA store or with cash at the International Summer School Hub desk. Full instructions will be provided along with your card. Barclays Bank have a branch on campus. From here you can transfer money across bank accounts and use non-UK cash cards. Open 9.30am-4.30pm Monday-Friday and closed weekends. There are also cashpoints/ATMs on The Street next to Ziggy’s. Most of the major banks in the UK have branches in Norwich, but please be aware that banks in the UK close on Sundays and often have shorter opening hours on Saturdays. There are several ATMS in Norwich City Centre.
CAMPUS FACILITIES
EATING ON CAMPUS
INTO Canteen is located in the INTO building close to your accommodation, and offers hot meals for breakfast, lunch and dinner which change daily. Open Monday-Friday, Breakfast 7.45-9.30am, Lunch 11.30am-2.30pm, Dinner 5-8pm. Saturday-Sunday Lunch 8-11am, Lunch/ Dinner 12-6pm. Sportscafé is located in the Sportspark and serves a great selection of hot and cold meals throughout the day including the famous SP ‘all day’ breakfast, salads, burgers, pizzas, curries, jacket potatoes and stir-fries. Open Monday-Thursday 7.30am-9.30pm, Friday–Sunday 7.30am9pm. Ziggy’s is located on the Street and is well known for providing the best coffee on campus. With comfy sofas and tables outside when it’s warm, it’s perfect for a quick coffee break. They also offer hot pies, fresh baguettes and delicious cakes. Open weekdays 8am-5pm, closed weekends.
Zest is located on the ground floor of the catering building in The Square. It serves a selection of traditional English and continental breakfasts, as well as hot lunches and evening meals. Open weekdays 7.30am–5pm, closed weekends. Modern Life Café is located in the Sainsbury Centre for Visual Arts, and offer a selection of hot dishes with meat, fish or vegetarian options, freshly made sandwiches, soups, hot panini and a tempting range of homemade cakes, scones and cookies. Open weekdays 9am-6pm, weekends 10am-5pm. UEASU is located next to the square and has a cafe and two bars. Unio café is located on the first floor and open 9am6pm everyday. Perfect for grabbing a takeaway sandwich/coffee between classes! Scholars Bar is located on the top floor of the SU building and is open Monday-Friday, 12-5pm. The main SU Bar is located on the ground floor and opens from 4-11pm everyday.
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CAMPUS FACILITIES
The Lake and Bunnies Perfect for a lunchtime stroll, or an early morning jog, the lake on campus is a beautiful spot to visit. Especially during long summer days, many students choose to have a barbecue here (make sure you pre-book via the UEA website). The beautiful parkland around UEA provides the perfect home for a variety of wildlife, most notably rabbits! You’ll see them everywhere across campus. Sainsbury Centre for Visual Arts (SCVA) Near the lake, the SCVA is a unique art gallery and museum on our campus. It houses artwork from all over the world, including Picasso drawings, Francis Bacon portraits and 1500 year old Mayan figures. Admission to the main exhibition is free! Open Tuesday - Friday 10am-6pm, Saturday and Sunday 10am5pm, closed Mondays.
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Sportspark The Sportspark provides students with one of the finest sports complexes in Britain, with facilities unrivalled at any other British university. Whether you’re an absolute beginner or a top performer, the outstanding facilities at the Sportspark are available for you. Facilities include a 50 metre Olympic swimming pool, climbing wall, dance studio, outdoor Astroturf pitches and tennis courts. Opening times and prices depend on the activity, please check the leaflets in your flat for more information or check their website. www.sportspark.co.uk The Square The Square really is the heart of the University, and makes an ideal meeting place as well as a great place to relax after classes!
CAMPUS FACILITIES Healthcare The NHS in England is a residencebased system, unlike many other countries, which have insurance-based healthcare systems. This means that all visitors to England may have to pay for NHS healthcare, depending on their circumstances.
If you are a visitor from the European Economic Area (EEA) and you fall ill or have a medical emergency during your temporary stay in England, then you’ll need a valid European Health Insurance Card (EHIC) issued by your home country. If you can’t show a valid EHIC, you may be charged for your treatment. If you are visiting England from a nonEEA country, even if you are a former UK resident, you need to ensure you are covered for healthcare through personal medical or travel insurance for the duration of your visit. Please check www.nhs.uk for further details about healthcare in the UK. UEA Medical Centre T 0044 (0) 1603 251600 E umsuea@nhs.net The Medical Centre is located at the main entrance to the University, just on the right as you enter from Bluebell Road. It has a large team of Doctors and Nurses who administer general health care. Open weekdays 8.30am-6.30pm, Saturdays 8.30am-12 noon (pre-booked appointments only), and closed on Sundays.
UEA Dental Practice T 0044 (0) 1603 592173 E dentalenquiries@uea.ac.uk The Dental Practice is located in the Medical Centre building and also operates under the NHS. Appointments can be made by telephone or in person. Boots Pharmacy/Chemist The pharmacy on campus is located next to the Medical Centre, which will dispense medicines on prescription. If you are covered by the NHS there is a set prescription charge of £8.60. Students not covered by the NHS will be required to pay the full cost of the medication. The pharmacy also stocks a large range of other common medicines. Open weekdays 8.30am6pm, Saturdays 8.30am-12 noon, and closed on Sundays. Student Support Service T 0044 (0) 1603 592761 E studentsupport@uea.ac.uk The UEA Student Support Service has a team of Counsellors and Mental Health Advisors who can offer support if you are experiencing psychological and emotional distress. They offer confidential one-to-one appointments, workshops, groups and self-help resources to students who are concerned about their emotional and psychological wellbeing. To book an appointment to speak confidentially with a member of the team, please drop into the Student Support Centre or contact them by telephone or email. Open weekdays 9am–5pm, closed weekends.
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NORWICH Norwich is a wonderful city, with the perfect blend of modern and historic. The city centre is easy to explore on foot, and has the beautiful River Wensum at its heart. As well as being the most complete medieval city in the UK, it has a flourishing arts, music and cultural scene, superb independent as well as High Street shopping, lively restaurants, bars and nightlife. A great website for information about Norwich is: www.visitnorwich.co.uk
SHOPPING
Norwich has two large shopping malls; Chapelfield Shopping Centre and Castle Mall Shopping Centre. Both hold a variety of ‘highstreet’ shops and have a food court on the top level. Norwich Lanes sits adjacent to the main city centre and is home to some of the most creative independent retailers in the UK. This is the place to shop for a unique gift to take home! Norwich Market is England’s largest open air market, with over 190 stalls selling local produce, books, clothes and much more! Open daily 8.30am5.30pm, closed Sundays.
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ENTERTAINMENT
Norwich has several performing arts venues that will cater to all tastes. The Theatre Royal is our largest theatre and presents touring productions of drama, comedy and music. www.theatreroyalnorwich.co.uk The Norwich Playhouse is a smaller venue that often shows more unique and unusual performing arts shows. www.norwichplayhouse.co.uk Norwich Arts Centre is live music venue, concert hall and theatre located in an old church on St. Benedict’s Street. www.norwichartscentre.co.uk The Waterfront is a live gig venue near Riverside. A small and intimate venue meaning it’s a great space to see some well-known and up-and-coming bands! www.thewaterfront.ticketabc.com Riverside Entertainment is a large entertainment centre near the Railway Station. This hosts a range of restaurants, bowling, trampolining and the Odeon Cinema, which offers all the latest movies in 2D and 3D as well as some IMAX screenings. www.riversidenorwich.co.uk
NORWICH There is a Vue Cinema situated on the top floor of the Castle Mall, which is similar to the Odeon. For a unique cinema experience visit Cinema City, located in a 14th Century building on St. Andrews Street and showing both mainstream and independent films. www.picturehouses.com/cinema/ Cinema_City
The Forum is a public building in the middle of the city centre and home to the BBC studios. Open 7 days a week and often has free exhibitions, events and activities. Home to Norwich Tourist Information Centre and the Norfolk and Norwich Millennium Library - the most popular public library in the UK. If you fancy a different work location you can head to the Forum Library to study! www.theforumnorwich.co.uk Norwich City Sightseeing Bus - see the sights of the city from a different perspective, from on top of a red double decker bus! Your ticket is valid for 24 hours, so you can hop on and off as much as you like. Costing £8 for a student ticket, and the full tour lasts 45 minutes. Available hourly every day from 10:30am until 3:30pm, and departing from Theatre Street. www.city-sightseeing.com There are events happening on the UEA campus throughout your time here, check www.uea.ac.uk/events for details. The Lord Mayor’s Celebration is 3 days of parades, pop up events and fun here in Norwich! Friday 7 - Sunday 9 July. www.norwich.gov.uk/lmc
HISTORICAL NORWICH
Norwich is lucky enough to have two Cathedrals - Norwich Cathedral (Church of England) and Cathedral Church of St John the Baptist (Roman Catholic). Both offer tours at certain times - check out their websites if you are interested. www.cathedral.org.uk www.sjbcathedral.org.uk Visible from the city centre is Norwich’s own Castle. Now a museum and art gallery, it is home to some of the most outstanding collections of fine art, archaeology and natural history. Open Monday to Saturday, 10am-5pm, Sunday 1-5pm. The entrance fee is £8.70 for a student but if you go an hour before closing, it costs only £2! www.museums.norfolk.gov.uk Elm Hill is the city’s most famous medieval street, almost the same in appearance now as it was when most of its properties were last rebuilt, after the major fire of 1507. At that time it was home to prosperous merchants, craftsmen and civic dignitaries. This charming cobbled street was saved from demolition during slum clearance in the 1920s and is now home to a number of individual and speciality shops and cafes.
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THE UK AND EUROPE We have arranged a number of inclusive social events/ activities and bookable trips for you, but you may also like to travel independently. The bus is a good way to travel locally. Buses 25 and 26 connect the campus and the city centre, and will be pointed out during orientation. A timetable is also included in your welcome pack. You can easily travel further afield in the UK by train, bus or coach. Trains can be booked through Trainline and coaches can be booked through National Express or Megabus. www.thetrainline.com www.nationalexpress.com uk.megabus.com A great website for information about Norfolk is: www.visitnorfolk.co.uk
NORFOLK AND SUFFOLK
Great Yarmouth Great Yarmouth is easily accessible by train or bus, you can set off down the seafront in search of seaside amusements, crazy golf, theme parks, bowling alleys and model villages, or stroll out to sea along the pier. The Broads The Norfolk Broads are a series of rivers and broads (lakes), most of which are navigable. Wroxham makes for a great location for day boat hire as you have a selection of great Broads and even a nature trail to visit all within short cruising distance of the town. You can rent a boat for about ÂŁ50 for 3 hours.
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Sheringham Once a small Norfolk fishing village and now a thriving seaside town which still has a historical and quaint English town feel. Sheringham is home of the North Norfolk Railway (The Poppy Line), which operates steam train rides. Sea, cliffs, fine sands and bracing air are some of the reasons why Sheringham is so popular with tourists to the area.
Southwold With its working lighthouse, beach huts, award-winning pier, busy harbour, cliff top cannon and of course the beach, Southwold is a quintessentially English resort town. The pier has classic English fish and chip restaurants, a retro arcade and novelty gift shops. The beach is wide, long and sandy. The quaint beach huts along the promenade make a great photo. The small town centre has mainly small, independent gift shops and boutiques, and many typical English pubs. Adnams brewery is also situated in the middle of the town which is open for tours.
THE UK AND EUROPE LONDON
The capital city of England is less than two hours from Norwich by direct train, meaning it is perfect for a day trip. Once there you can purchase a one day travel card that entitles you to unlimited travel across the city on the London underground/overground services and buses. There is loads to do in London, from touring around all of the famous landmarks, to visiting museums and galleries, catching a theatre performance, or spending the day shopping and eating at amazing restaurants. Find out more about things to do in London at: www.visitlondon.com
EUROPE
It is relatively easy and inexpensive to get to other European countries from the UK. A useful website to look for flights is Skyscanner, and for accommodation is Hostelworld. www.skyscanner.net www.hostelworld.com Before travelling to Britain or from Britain to another country, ensure that you have met the requirements for customs. It is also advisable to carry your offer letter with you when you travel abroad in case you are required to produce proof of where you are staying in the UK. If in any doubt about being permitted re-entry into the UK check with the UEA International Student Advisory Team before you book any travel: isat@uea.ac.uk
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ACADEMIC INFO TEACHING AND LEARNING
Teaching and learning methods in the UK may be different from those you are used to. In the UK, emphasis is on the development of critical analysis and problem-solving skills, and students are expected to take a high level of responsibility for their own studies. Students will spend time working independently on topics set by teaching staff, discussing issues with other students or tutors in seminars, or working on projects with fellow students.
BLACKBOARD
Blackboard is UEA’s virtual learning environment. Your tutors will use this to post lecture notes, required reading, presentations and much more, so make sure you check it regularly! Blackboard is accessible from the Portal. If you are experiencing problems logging on to the Portal or Blackboard or have any other queries about this, please contact the IT Helpdesk in the library or email it.helpdesk@uea.ac.uk
Information on teaching methods, course material, expectations and assessment is provided during the International Summer School Orientation Programme on Monday 26 June.
ATTENDANCE
Students are expected to attend all classes, except in the case of illness or other serious circumstances. The minimum attendance expectation is 80%. Please inform the ISS Office (by email or telephone) if you need to miss a class due to illness or other reasons. Missing classes due to travel or for any other social reason is not acceptable. Students are also expected to arrive on time to classes and field trips throughout the programme. An attendance register is taken for each class and this forms part of your module record.
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STUDENT SUPPORT SERVICE
At the Student Support Service you can get advice and guidance on study skills and academic writing, including the use of English. Drop into the service to ask about this or find details on the UEA webpages. For contact details see p13 of this handbook. If you do have any questions or are feeling unsure about the teaching and learning methods here at UEA, please talk to someone, whether that is your module lead, the International Summer School team, or the Student Support Service.
ACADEMIC INFO COURSEWORK SUBMISSION
Full details on how to submit work will be provided during the induction session on Monday 26 June. Please check your individual module timetables/guidance for your coursework deadline(s). Written coursework will be submitted electronically, and can be submitted from one week before the specified deadline using the link from your e:Vision page. Assessment work must be submitted by 3pm on the final deadline day but try not to leave submission until the last minute! Technical help is available during office hours via the IT Helpdesk in the library, or come and see us at the reception desk in the Arts Hub. Only assessments saved as PDF files can be submitted electronically. Documents must not exceed 5mb in size. Late assessments must also be submitted electronically.
TRANSCRIPTS
Electronic transcripts will be emailed to all students by the end of September 2017. If you are from a partner university we will also email a copy to the relevant department (Study Abroad Office or similar) at your home university. Hard copy transcripts can be mailed by post upon request. Students must have cleared any debts to the University of East Anglia before the transcript will be issued. Additional academic advice and queries can be referred to Clive Matthews, Academic Director for Taught Programmes: clive.matthews@uea.ac.uk
Work uploaded after 3pm on the deadline day may incur a late penalty unless you have an approved extension. All coursework should be submitted with a coversheet which will automatically be attached to your work and include a variety of information such as a barcode unique to your module, your student number, the Hub managing the module and the full module assessment details.
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USEFUL CONTACTS INTERNATIONAL SUMMER SCHOOL TEAM
Claire Arnup - International Summer School Manager Maren Albrigtsen - International Summer School Coordinator Roanne Ephithite - International Summer School Assistant T 0044 (0) 1603 592255 E summerstudyabroad@uea.ac.uk There will be a member of staff available on the Study Abroad desk (Arts Hub) Monday-Friday, 8.30am-5.30pm, throughout the Summer School.
Security Officers work on campus 24 hours a day and are based in the Registry, 7am-7pm, Monday-Friday. Outside of these hours they are based in the Security Lodge. Campus security provides: · Campus patrol · First aid cover · Assistance if you lock yourself out of your room or if there is a problem in your residence with electrics, water or heat. Emergency UEA security contact T 0044 (0) 1603 592222
If you need urgent help out of office hours, please phone 0044 (0) 7717 806588.
Non-emergency UEA security contact T 0044 (0) 1603 592352 E security@uea.ac.uk
RESIDENTIAL STUDENT AMBASSADORS
OFF CAMPUS EMERGENCY SERVICES
Our Residential Student Ambassadors Kamala and Shaivya will be living on campus for the duration of the programme. Both are current UEA students with a great knowledge of the local area, and will be available to help with any non-urgent questions or concerns out of office hours. Kamala 0044 (0) 7555 561718 Shaivya 0044 (0) 7958 081718
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UEA SECURITY
If you are off campus and require the emergency services (police, fire brigade or ambulance), dial 999 from any phone. You can also call 111 if it is not a lifethreatening situation but you need medical related information, or 101 to contact the police in a non-emergency situation. These calls are all free.