T C A P M
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I E H T F O
DEAR FRIENDS & PARTNERS As I reflect on 2009, I am most powerfully struck by two parallel truths: 1) the heavy increase in demand for our services; and 2) God’s bountiful provision. In 2009, we served 235,714 meals, 36,620 more than 2008, and provided 78,789 nights of shelter, 16,850 more than the previous year. The economic trouble that began in 2008 continued throughout 2009, negatively impacting the giving power of many of our faithful partners while, at the same time, bringing more people than ever through our doors. We took precautions to be good stewards and watched as, month after month, God provided so that we might meet our budget. He also brought an increasing number of volunteers, a reminder that God often uses tough times to soften people’s hearts toward those less fortunate than themselves. Once again, friends, I look back on the year with humility and gratitude. Through God’s provision, the ministries of the Union Gospel Mission continued to help individuals break the cycle of homelessness, find jobs, and become God-dependent, contributing members of society. The poor are dear to the heart of God, and He will provide for their care – in times of prosperity as well as in times of recession. Thanks be to God. Serving together,
Phil Altmeyer Executive Director
UNION GOSPEL MISSION
A WORD FROM KEITH GREEN
“Our board of 18 men and 3 women stands united in its goal to provide guidance to the Executive Director and his staff in fulfilling our mission of serving all persons in need of food, shelter and healing. We hold them up in prayer on a daily basis. God continues to bless us.” – Keith Green
FOUNDATION BOARD OF DIRECTORS
ASSOCIATION BOARD OF DIRECTORS
President: Eric Green President: Keith Green Vice President: C. Raymond Eberle lst Vice President: Vern Buller Secretary: Bob Dunning 2nd Vice President: Charlie Wolfe Treasurer: Rich Copeland Secretary: Jim Dunn Treasurer: Garfield George BOARD OF DIRECTORS: Assistant Treasurer: Vern Buller Edwin Hill Tom Johnson BOARD OF DIRECTORS: Ed Schlect Brent Christian Vern Scoggin Roger Coombs Steve Yoshihara Rich Copeland Mary Edmonds Gary Edwards Dave Graham Charlie Jackson Bob Kuehl Steve Lowry Judy McGruder Rob Mildes Jeff Mitchell Ron Mullin Richard Penn Vern Scoggin Thada Ziegler
HISTORY AND PURPOSE
Albert Arend, founder
Back in the early 1950’s, downtown Spokane had an unsavory reputation as the Inland Empire’s capital for drifters and hopeless alcoholics. One publication described it like this: “Derelicts were often found lying in doorways or shuffling along the Street of No Hope.” On August 15, 1951, Albert Arend, a business owner and Christian leader, called together 16 fellow businessmen and asked former alcoholic James Wahlbrink to tell his story. Wahlbrink related how God had miraculously rescued him from a hopeless existence through the ministry of a gospel mission. Deeply moved, all of Arend’s guests enthusiastically committed themselves to organizing such a mission in Spokane. From that very solid, albeit humble, foundation, the Mission has grown to include three shelters, two thrift stores, an automotive department and a camping ministry, but the original intent of those sixteen men is still reflected in our purpose statement today: “To reach the poor of our community with the love and power of the Gospel so they may become God-dependent, contributing members of society.”
1,229
homeless (living on the streets, in emergency shelter or transitional housing)
157
645 350 children 424
SPOKANE ONE-DAY COUNT
(Statistics according to the 2009 One-Day Count conducted by the city and the county)
REPORTED DISABILITIES OF HOMELESS chronic health — 7% mental illness & alcohol/drug — 11% physical disability — 23%
living outdoors
alcohol/drug — 28%
mental illness — 31%
emergency shelters
Doubled Up
(staying with friends or family because they had no other place to go)
REPORTED DISABILITIES FOR DOUBLED-UP POPULATION 7% — mental illness & alcohol/drug 11% — alcohol/drug 12% — chronic health
35% — physical disability
35% — mental illness
(age)
18-25 26-35 36-45 46-65 65+
(age)
0-18 18-25 26-35 36-45 46-65 65+
(age)
0-18 18-25 26-35 36-45 46-65 65+
i
ONE DAY AT UGM
28%
(Statistics according to a one-day survey conducted by the Union Gospel Mission in 2009)
MEN’S SHELTER | MEN’S RECOVERY PROGRAM iiiiiiiiiiii (12) iiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiii (37) iiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiii (36) iiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiii (65) iiiiiiiiii (10)
of these men are
160 MEN
ii
WOMEN’S RECOVERY PROGRAM | ANNA OGDEN HALL iiiiiiiiiiiiii (14) iiii (4) iiiiii (6) 41 WOMEN & CHILDREN iiiiiiiiii (10) iiiii (5) ii (2)
ii
CRISIS SHELTER FOR WOMEN & CHILDREN iiiiiiiiiii (11) iii (3) iiiiiiiiiiiii (13) 34 WOMEN & CHILDREN iiiii (5) i (1) i (1)
TOTAL: 235
veterans
22%
of these women are experiencing homelessness for the
first time
44%
of these women have
been victims of
physical violence
in the last year
UNION GOSPEL MISSION
BECOMING STEVEN In some ways, Steven Howard’s story sounds a lot like every other drug addict’s story: twenty plus years of addiction and carnage. The drug kills, eats and destroys over and over and over again. What Steven discovered during his two years at the Union Gospel Mission, however, is that the story of his drug use is not his whole story. It does not define who he is because now his identity comes from Christ. “When I finally accepted Christ into my heart, it was the turning point of my program . . . that addict, that junkie, that worthless piece of garbage I thought I was my whole life was gone. The void in my heart was filled. I truly believed I was somebody and that there wasn’t anything I couldn’t accomplish if I put my mind to it.” In the past year, Steven has accomplished a lot. He graduated from the Mission’s recovery program, went to welding school, became certified and got a job. He stayed clean and sober, found a church and participated in weekly accountability meetings. “I’m not playing that same old tape in my head any more: you’re worthless; you’ll never amount to anything.” He’s playing a new tape now: “I’m an honest, caring, dependable, trustworthy individual.”
48,955
nights of lodging
177,348
134 meals served
MEN’S SHELTER | MEN’S RECOVERY PROGRAM
Opened: 1951 | Relocated: 1990 | 1224 E Trent, Spokane, WA | 509-535-5810 The Union Gospel Mission Men’s Shelter has two components: the homeless shelter and the Freedom Bound recovery program. The shelter exists to meet the immediate physical, emotional and spiritual needs of homeless men in the Spokane area. The Freedom Bound program was added to our shelter service in order to assist men who desire to make long-term change. It consists of five phases of counseling, Bible study, addiction recovery classes, work requirements and other responsibilities.
average guests per night
2,426
45 individuals sheltered
3,049 recovery program participants
48
clothing items distributed
individuals in learning center
UNION GOSPEL MISSION
THE MIDDLE OF A MIRACLE “One of the most painful things in my life is that I have children who somebody else tucked into bed at night, and I didn’t get to kiss them good night or read them stories or pray with them and tell them I loved them. That just ate and ate at me, and it made me hate myself” – Kimberly. Hating herself, however, only fueled Kim’s self-destructive behavior. Through the Women’s Recovery Program, she has learned to accept God’s unconditional love, forgive herself and move forward. Her life is changing, and she’s committed to never going back: “I’ve been working with my counselor and working my program hard. Really hard. I blew our family apart. But all the pieces are coming back together.” Life transformation is the miraculous work of God, as is the restoration of broken families. Kim is right smack in the middle of a miracle.
14,391 28,130 nights of lodging
112
meals served
WOMEN’S RECOVERY – ANNA OGDEN HALL Opened: 1971 | Expanded: 1996 | 2828 W Mallon, Spokane, WA | 509-327-7737
Warm, welcoming and home-like, Anna Ogden Hall features the Sojourn Program, a free, longterm, grace-based recovery program for women. In addition to classes, individual and group counseling, Bible study and vocational training, an apprenticeship program places women in jobs out in the community to give them work experience and aid in their transition. Children are enfolded into this safe environment, as well, with programs specifically geared to their needs.
52
women & children served
399 individuals in learning center
clothing items distributed
UNION GOSPEL MISSION
OUT OF THE DARKNESS In her desperate search for love and acceptance, Patricia has lived a life of darkness. She first stayed at the Crisis Shelter three years ago. While she stayed for only two weeks, the light made an impression on her, and when she found herself in yet another destructive situation, she fled – straight toward the only light she knew – the Crisis Shelter. The staff, who remembered her and were thrilled to discover that she was alive and well, ran out to greet her. According to the One-Day Count, there are over 900 women and children in Spokane like Patricia and Colby who don’t have a bed to call their own. That’s the reason the Union Gospel Mission opened the Crisis Shelter for Women and Children in 2007. It provides a safe place – food and beds for up to fifty women and children each night – a light in the darkness. “God’s Sunrise will break in upon us, shining on those in the darkness, those sitting in the shadow of death, showing us the way, one foot at a time, down the path of peace,” Luke 1:78-79, The Message.
15,443 30,236 nights of lodging
42 meals served
CRISIS SHELTER FOR WOMEN & CHILDREN Opened: 2007 | 1234 E Sprague, Spokane, WA | 509-535-0486
The Crisis Shelter for Women and Children exists to provide a safe, healthy, short-term refuge for women and children in crisis. It is one of the few options open to homeless moms with teenage boys in Spokane.
average guests per night
1,063
257
individuals served
clothing items distributed
UNION GOSPEL MISSION
A WHOLE NEW PATH Kayla’s mother struggles with a drug addiction, and Kayla doesn’t know her biological father. She’s had two stepdads, and the family has not always been able to live together. In 7th and 8th grades, Kayla turned for comfort to what she saw immediately available all around her – drugs and alcohol. She started down a path which she now views as destructive. “I got a quarter of the way down that path, backed up and came back.” A big part of Kayla’s reversal involved her experience at Tshimakain Creek Camp, a ministry of the Union Gospel Mission. She had fun, to be sure. (The garbage can game – involving cold oatmeal and chocolate syrup – was her favorite.) But she also experienced the love of Christ and discovered a whole new path she hadn’t seen before – a path that involved hope for a bright future with quality relationships. Kayla headed down that path with enthusiasm – meeting with leaders on a weekly basis after camp was over, pursuing new friendships, and looking for ways to give back. She’s headed back to camp again this summer to help counsel younger kids.
350 camp attendance
10,463 YOUTH OUTREACH | TSHIMAKAIN CREEK CAMP Juvenile Detention Ministry started: 1977 | Camp opened: 1992 6088 Martha Boardman Rd. Ford, WA | 509-258-4257
The Youth Outreach program equips local churches to minister to at-risk kids. The Mission’s beautiful Tshimakain Creek Camp sits on 125 acres bordering the Spokane River and offers a wide range of outdoor activities, as well as the opportunity for youth to meet and worship their Creator.
88 meals served
249
known decisions for Christ
volunteers
14,140
volunteer hours
UNION GOSPEL MISSION
THE FACE OF CHANGE After 30 years addicted to drugs, Larry Jones has been clean and sober for over four years. Toward the end of his time in the Mission’s recovery program, Larry started an internship at the Union Gospel Mission Thrift Stores. His supervisors were so impressed by his work ethic that they offered him a full-time permanent position. Now, Larry drives the donation truck three days a week, giving a face to the life change made possible by individuals’ donations, and works in the store two days a week, setting an example for interns and new employees. Larry values the healing environment of the store and the ongoing accountability. “I have a family here, too. I let people speak into my life,” he said. “If they say, we see this going on with you, I’m like, OK, I’ll take a look at that. It opens my eyes. I appreciate that because I don’t want to go back down that old road. It’s no longer an option. “The healing and the recovery are going to continue. The Union Gospel Mission saved my life, and God brought me to the store so I can tell that story.”
49 UNION GOSPEL MISSION THRIFT STORES
employees (6 graduates from
Downtown Store opened: 2003 | 301 W Boone Ave. 99201 | 509-326-3316 Valley Store opened: 2006 | 11921 E Sprague Ave. 99206 | 509-927-5905
Union Gospel Mission’s
Our upscale thrift stores provide vocational training and a safe work environment for clients of Union Gospel Mission Ministries and other men and women in transition. In addition, the stores offer quality used clothing and household goods at a low cost to our community and supply free clothing and furniture to our other ministries.
programs or halfway house;
recovery programs; 15 from work release
5 from World Relief)
$40,346
merchandise contributions
to various ministries
$132,707 financial assistance provided to Union Gospel
Mission Ministries
UNION GOSPEL MISSION
THE MECHANICS OF HEALING One would expect Heather to learn the difference between a carburetor and a radiator during her internship at UGM Motors. The surprise is that she also credits the auto shop with teaching her the meaning of love. Heather, a single mother of three, was a victim of domestic violence and, as a result, struggled in her relationships with men. During the fourth phase of her recovery program at Anna Ogden Hall, she pursued an internship with UGM Motors. On the one hand, Heather acknowledges, this made absolutely no sense. She didn’t know anything about cars, couldn’t change her own oil, let alone tell a crescent wrench from a ratchet. On the other hand, she felt God leading her toward the garage, had a sense that her healing was meant to continue there. And now, one year later, it appears that God’s somewhat surprising plan made perfect sense. “I would trust these guys with my life” Heather says. “I just feel really supported and loved. It’s like I’m their sister. I’ve never experienced that.”
672 300 cars donated
UNION GOSPEL MISSION MOTORS Opened: 2005 | Relocated: 2009 | 7219 E Sprague, Spokane, WA | 509-327-4357
UGM Motors underwent big changes in 2009 – moving to a new, bigger location where the sales lot and automotive repair shop could be combined and enlarged. Rather than 20 to 30 cars, the new sales lot has room for an inventory of 70 cars or more. The new shop has four bays, three hoists and room for 18 cars, enabling the certified technicians and interns to provide automotive service to the public. The original purpose of UGM Motors, however, remains consistent: to provide job training and experience to both our clients and the community in a safe, healing environment.
cars sold
364
14
cars scrapped
cars given away
-$27,900* financial assistance
provided to Union Gospel
*Due to the expenses associated with moving to a new location and necessary remodeling, UGM Motors showed a loss for 2009.
Mission Ministries
2009 VOLUNTEERS 44,715
high-impact volunteer hours
18,540 short-term volunteer hours
(includes serving meals and camp volunteers)
63,555
total volunteer hours
$1,294,615 dollar value of time (Total hours would
convert to over 30
full-time staff positions)
HIGH-IMPACT VOLUNTEERS: These volunteers attended a two-hour orientation and
made a commitment to serve a minimum of four hours a week on a regular basis in a chosen area of the ministry: medical, legal, secretarial, child care, juvenile detention, automotive, retail, inventory control, etc.
WOMEN’S AUXILIARY 2009 President: Kristi Kinsinger
2009 PROJECTS
Upholstery cleaners for UGM Thrift Stores (2) DVD player and materials for networking to rooms at Crisis Shelter Walkie-talkie radio sets for camp (5) Maintenance Dept. tools – compressor, saw, nail gun Food Services Dept. cookbooks and workbooks New mattresses for dormitory rooms at Men’s Shelter
Total Donations - $6,572
2009 FALL FOOD DRIVE
62 churches/businesses participated 22,076 lbs of food or over 11 tons donated
For 54 years, the Women’s Auxiliary has been a vital partner in the ministries of the Union Gospel Mission. The women meet five times throughout the year, share news of our various ministries with their respective churches, and give sacrificially to help us meet specific needs.
COMMUNITY
INVOLVEMENT One of the great blessings of 2009 was the outpouring of community support we received. During a difficult economic climate, our partners found a myriad of creative ways to come alongside us.
see opposite page
DRIVES food
SPONSORSHIPS sending a low-income child to camp
gifts for resident and his/her
paper products undergarments eye glasses
family at Christmas back-to-school needs for children at
FUNDRAISERS
Anna Ogden Hall and the Crisis Shelter
bake sales art auctions
t-shirt sales during
“No Shave November”
concerts
dance-a-thons
CORPORATE GIFTS
GIFTS OF TIME mentors
serving meals
OTHER CREATIVE GIFTS guitar lessons Shock and ice-skating tickets
stuff-a-sock
commercial ovens laundry facilities at the Crisis Shelter
Moms & Tots Wellness Program
tutors at Anna Ogden Hall
taking kids rock climbing or biking
mechanical skills
warm knitted hats work projects at Tshimakain Creek Camp
teaching crafts to moms and children
conducting chapel service
WORKPLACE apprenticeships for men and
women from our programs fun competitions to benefit the Mission
.005% special events 1.994% other .001% investment income
SUPPORT AND REVENUE
19.3% retail
41.7% cash contributions
37% gift-in-kind
Individual Contributions
$3,532,704
Gift-in-Kind Contributions
$3,135,853
Thrift Stores
$1,094,538
UGM Motors
$535,476
Special Events
$39,826
Investment Income
$10,056
TOTAL
$8,460,789
EXPENSES g
PROGRAM SERVICES: Men’s Shelter | Men’s Recovery Program
7%
$1,627,978
Women’s Recovery Program – Anna Ogden Hall $804,540 Crisis Shelter for Women & Children
$267,729
Youth Outreach
$292,333
Thrift Stores
$1,109,122
UGM Motors
$567,571
Designated expenses
$59,058
In-Kind Supplies
$3,135,853
FUNDRAISING & ADMINISTRATION: Management & general
$1,105,709
TOTAL
$8,688,188
88% program services
in rais fund
tration
5% adminis
1224 E Trent Ave. Spokane, WA 99202 | PO Box 4066 Spokane, WA 99220 509-535-8510 | www.ugmspokane.org