DEAR FRIENDS & PARTNERS, You didn’t have to look far in 2010 to find gloom-and-doom headlines like this one from The Chronicle of Philanthropy: “2010: Daunting Challenges Face the Nonprofit World.” And clearly, the economy has been a factor. Spokane’s unemployment rate was over 9 percent. Nationwide, charitable giving to human service organizations of our size was down by close to 6 percent while demand remained high. Our three shelters combined provided over 80,000 nights of lodging and 237,000 meals. It is good, don’t you think, to be reminded upon whom our confidence rests. To paraphrase Psalm 20:7: Some trust in the government and some trust in mutual funds, but we will trust in the Lord our God. God is our Provider, and for nearly 60 years, He has proven Himself faithful to the Union Gospel Mission and its outreach to the poor and homeless. In the past year, God not only provided for our existing services but enabled us to move out in new directions, as well. In its first full year, our Aftercare Program trained over 30 mentors to walk alongside our residents as they transition back into society. In October, we launched our Food Services Training School where men and women can learn basic culinary skills as they help to prepare 500 to 600 meals a day. Finally, in recognition of the tremendous need in Kootenai County, we moved forward with plans to build a women’s and children’s shelter/recovery center in Coeur d’Alene. The land has been purchased, zoning obtained and fundraising begun. With each step, I am increasingly convinced that the project should be entitled, “Miracle on Haycraft.” God is moving. Thank you for joining us as we seek to do the work to which God has called us: reaching the poor with the love and power of the Gospel so they may become God-dependent, contributing members of society. Serving together,
Phil Altmeyer Executive Director
ASSOCIATION OFFICERS President: Keith Green lst Vice President: Richard Penn 2nd Vice President: Charlie Wolfe Treasurer: Vern Buller Secretary: Jim Dunn Assistant Secretary: Mary Edmonds
A WORD FROM KEITH GREEN “Our board of 16 men and 3 women stands united in its goal to provide guidance to the Executive Director and his staff in fulfilling our mission of serving all persons in need of food, shelter and healing. We hold them up in prayer on a daily basis. God continues to bless us.” – Keith Green
BOARD OF DIRECTORS: Brent Christian Bob Cook Roger Coombs Dave Graham Charlie Jackson Bob Kuehl Steve Lowry Judy McGruder Rob Mildes Jeff Mitchell Ron Mullin Vern Scoggin Thada Ziegler
FOUNDATION OFFICERS
President: Eric Green Vice President: C. Raymond Eberle Secretary: Bob Dunning Treasurer: Vern Scoggin BOARD OF DIRECTORS: Edwin Hill Jeff Johnson Ed Schlect Charlie Wolfe Steve Yoshihara
HISTORY AND PURPOSE
Albert Arend, founder
Back in the early 1950’s, downtown Spokane had an unsavory reputation as the Inland Empire’s capital for drifters and hopeless alcoholics. One publication described it like this: “Derelicts were often found lying in doorways or shuffling along the Street of No Hope.” On August 15, 1951, Albert Arend, a business owner and Christian leader, called together 16 fellow businessmen and asked former alcoholic James Wahlbrink to tell his story. Wahlbrink related how God had miraculously rescued him from a hopeless existence through the ministry of a gospel mission. Deeply moved, all of Arend’s guests enthusiastically committed themselves to organizing such a mission in Spokane. From that very solid, albeit humble, foundation, the Mission has grown to include three shelters, two thrift stores, an automotive department and a camping ministry, but the original intent of those sixteen men is still reflected in our purpose statement today: “To reach the poor of our community with the love and power of the Gospel so they may become God-dependent, contributing members of society.”
SPOKANE ONE-DAY COUNT
Statistics taken from The Road Home: Spokane Regional Ten-Year Plan to End Homelessness, July 2010
1,224
homeless (living on the streets, in emergency shelter or transitional housing)
156 families
356
doubled up (staying with friends or family because they had no other place to go)
1,224 people Why are they homeless?*
392 Lost Job 338 Family Break-Up 325 Evicted for Non-Payment of Rent 221 Domestic Violence 195 Mental Illness 179 Medical Problems 169 Alcohol 104 Felony Conviction 84 Poor Credit Rating 79 Evicted (Other Reasons) 79 Failed Drug Screening 58 Lack of Job Skills 54 Medical Costs 22 Misdemeanor Conviction 11 Aged Out of Foster Care 7 Language Barrier * The total number of responses to this question is greater than the total homeless persons counted (1,224), due to multiple responses on one form.
NATIONWIDE vs. SPOKANE One-day count statistics on UGM’s three shelters as compared to rescue missions nationwide. National statistics provided by the Association of Gospel Rescue Missions.
65+ YRS. 4%
75% 46-65 YRS. 40%
65%
2%
35%
50% 23%
35% 25%
34% 22%
32% 27% 18%
36-45 YRS. 22%
26-35 YRS. 15% 18-25 YRS. 9%
18% 11%
11% UNDER 18 9%
BECOMING STEVEN In some ways, Steven Howard’s story sounds a lot like every other drug addict’s story: twenty plus years of addiction and carnage. The drug kills, eats and destroys over and over and over again. What Steven discovered during his two years at the Union Gospel Mission, however, is that the story of his drug use is not his whole story. It does not define who he is because now his identity comes from Christ. “When I finally accepted Christ into my heart, it was the turning point of my program . . . that addict, that junkie, that worthless piece of garbage I thought I was my whole life was gone. The void in my heart was filled. I truly believed I was somebody and that there wasn’t anything I couldn’t accomplish if I put my mind to it.” In the past year, Steven has accomplished a lot. He graduated from the Mission’s recovery program, went to welding school, became certified and got a job. He stayed clean and sober, found a church and participated in weekly accountability meetings. “I’m not playing that same old tape in my head any more: you’re worthless; you’ll never amount to anything.” He’s playing a new tape now: “I’m an honest, caring, dependable, trustworthy individual.”
49, 408 nights of lodging 163,516
135
meals served
MEN’S SHELTER | MEN’S RECOVERY PROGRAM Opened: 1951 | Relocated: 1990 | 1224 E Trent Ave. Spokane, WA | 509-535-5810
The Union Gospel Mission Men’s Shelter has two components: the homeless shelter and the Freedom Bound recovery program. The shelter exists to meet the immediate physical, emotional and spiritual needs of homeless men in the Spokane area. The Freedom Bound program was added to our shelter service in order to assist men who desire to make longterm change. It consists of five phases of counseling, Bible study, addiction recovery classes, work requirements and other responsibilities.
1,550 average guests per night
54
individuals sheltered
4,293 recovery program participants
53
clothing items distributed
individuals in learning center
THE MIDDLE OF A MIRACLE “One of the most painful things in my life is that I have children who somebody else tucked into bed at night, and I didn’t get to kiss them good night or read them stories or pray with them and tell them I loved them. That just ate and ate at me, and it made me hate myself” – Kimberly. Hating herself, however, only fueled Kim’s self-destructive behavior. Through the Women’s Recovery Program, she has learned to accept God’s unconditional love, forgive herself and move forward. Her life is changing, and she’s committed to never going back: “I’ve been working with my counselor and working my program hard. Really hard. I blew our family apart. But all the pieces are coming back together.” Life transformation is the miraculous work of God, as is the restoration of broken families. Kim is right smack in the middle of a miracle.
15,630 26,266 nights of lodging
100
meals served
WOMEN’S RECOVERY – ANNA OGDEN HALL Opened: 1971 | Expanded: 1996 | 2828 W Mallon, Spokane, WA | 509-327-7737
Warm, welcoming and home-like, Anna Ogden Hall features the Sojourn Program, a free, long-term, grace-based recovery program for women. In addition to classes, individual and group counseling, Bible study and vocational training, an apprenticeship program places women in jobs out in the community to give them work experience and aid in their transition. Children are enfolded into this safe environment, as well, with programs specifically geared to their needs.
76 women & children served
302 individuals in learning center
individuals given clothing
OUT OF THE DARKNESS In her desperate search for love and acceptance, Patricia has lived a life of darkness. She first stayed at the Crisis Shelter three years ago. While she stayed for only two weeks, the light made an impression on her, and when she found herself in yet another destructive situation, she fled – straight toward the only light she knew – the Crisis Shelter. The staff, who remembered her and were thrilled to discover that she was alive and well, ran out to greet her. According to the 2010 One-Day Count, there are nearly 900 women and children in Spokane like Patricia and Colby who don’t have a bed to call their own. That’s the reason the Union Gospel Mission opened the Crisis Shelter for Women and Children in 2007. It provides a safe place – food and beds for up to fifty women and children each night – a light in the darkness. “God’s Sunrise will break in upon us, shining on those in the darkness, those sitting in the shadow of death, showing us the way, one foot at a time, down the path of peace,” Luke 1:78-79, The Message.
15,365 25,865
nights of lodging
CRISIS SHELTER FOR WOMEN & CHILDREN Opened: 2007 | 1234 E Sprague Ave. Spokane, WA | 509-535-0486
The Crisis Shelter for Women and Children exists to provide a safe, healthy, short-term refuge for women and children in crisis. It is one of the few options open to homeless moms with teenage boys in Spokane.
42 meals served
957 average guests per night
261
individuals served
individuals given clothing
BUILDING A LEADER The Mission’s Youth Outreach program has a two-fold purpose: to minister to at-risk kids from underprivileged neighborhoods and to train Christian teenagers in ministry. Jesse Ritterman, 17, spent summer 2010 at Tshimakain Creek Camp as a lifeguard and challenge course facilitator. He described the experience with enthusiasm: “I absolutely adored Tshimakain Creek Camp! I can honestly say the experience I had up at this battle-field of God was the highlight of my whole life! Through facilitating on the challenge course, I learned how to be a leader and not just step into people’s lives but to move slowly and ask questions. I learned how to communicate better and invest in my teammates. The whole summer was a practical course in how to live out Christ’s commandment to love your neighbor. One of the best weeks was the one I spent as a counselor for a cabin of nine boys. We had such great Bible stories that week. The boys laughed and cried. It was just great!”
379 camp attendance
YOUTH OUTREACH | TSHIMAKAIN CREEK CAMP Juvenile Detention Ministry started: 1977 | Camp opened: 1992 6088 Martha Boardman Rd. Ford, WA 99013 | 509-258-4257
The Youth Outreach program equips local churches to minister to at-risk kids. The Mission’s beautiful Tshimakain Creek Camp sits on 125 acres bordering the Spokane River and offers a wide range of outdoor activities, as well as the opportunity for youth to meet and worship their Creator.
10,435 meals served
106 245 known decisions for Christ
volunteers
16,777 volunteer hours
THE FACE OF CHANGE After 30 years addicted to drugs, Larry Jones has been clean and sober for over four years. Toward the end of his time in the Mission’s recovery program, Larry started an internship at the Union Gospel Mission Thrift Stores. His supervisors were so impressed by his work ethic that they offered him a full-time permanent position. Now, Larry drives the donation truck three days a week, giving a face to the life change made possible by individuals’ donations, and works in the store two days a week, setting an example for interns and new employees. Larry values the healing environment of the store and the ongoing accountability. “I have a family here, too. I let people speak into my life,” he said. “If they say, we see this going on with you, I’m like, OK, I’ll take a look at that. It opens my eyes. I appreciate that because I don’t want to go back down that old road. It’s no longer an option. “The healing and the recovery are going to continue. The Union Gospel Mission saved my life, and God brought me to the store so I can tell that story.”
52 UNION GOSPEL MISSION THRIFT STORES Downtown Store opened: 2003 | 301 W Boone Ave. 99201 | 509-326-3316 Valley Store opened: 2006 | 11921 E Sprague Ave. 99206 | 509-927-5905
Our upscale thrift stores provide vocational training and a safe work environment for clients of Union Gospel Mission Ministries and other men and women in transition. In addition, the stores offer quality used clothing and household goods at a low cost to our community and supply free clothing and furniture to our other ministries.
employees
(10 from the
Union Gospel Mission’s
recovery programs; 11 from Department
of Corrections;
3 from World Relief)
$38,534
merchandise contributions
to various ministries
$198,148
financial assistance provided to Union Gospel
Mission Ministries
THE MECHANICS OF HEALING One would expect Heather to learn the difference between a carburetor and a radiator during her internship at UGM Motors. The surprise is that she also credits the auto shop with teaching her the meaning of love. Heather, a single mother of three, was a victim of domestic violence and, as a result, struggled in her relationships with men. During the fourth phase of her recovery program at Anna Ogden Hall, she pursued an internship with UGM Motors. On the one hand, Heather acknowledges, this made absolutely no sense. She didn’t know anything about cars, couldn’t change her own oil, let alone tell a crescent wrench from a ratchet. On the other hand, she felt God leading her toward the garage, had a sense that her healing was meant to continue there. And now, one year later, it appears that God’s somewhat surprising plan made perfect sense. “I would trust these guys with my life,” Heather says. “I just feel really supported and loved. It’s like I’m their sister. I’ve never experienced that.”
662
414 cars donated
UNION GOSPEL MISSION MOTORS
Opened: 2005 | Relocated: 2009 | 7219 E Sprague, Spokane, WA | 509-327-4357 UGM Motors provides automotive training and job experience to our residents and the community in a safe, healing environment. The enterprise generated a profit during the final four months of 2010 and was able to contribute significantly to the Mission’s homeless services.
cars sold
308
16
cars scrapped
cars given away
$48,063
financial assistance provided to Union Gospel
Mission Ministries
STANDING ON HOLY GROUND Ed and Marguerite Garcia are mentors to Chris Kent through the Aftercare Program. Initially, they felt a little intimidated: “We’re not counselors. We’re not specialists. But after spending time with Chris – natural relationships incorporate much of that… We care for and respect him so much for everything he’s been through. It is humbling. The first time we went to church together, I just kept thinking, I am standing on holy ground – with the tangible evidence of the transforming work of Christ standing right next to me raising his hands to glorify God. It’s a two-way gift. We’re a gift to Chris, and he’s a gift to us.”
AFTERCARE PROGRAM
Started: February 2010 | 2828 W Mallon, Spokane, WA | 509-532-3856 Recognizing the difficulties inherent in transitioning from our recovery programs back into society, the Union Gospel Mission launched the Aftercare program in 2010. The Aftercare program connects men and women in the latter stages of recovery to equipped mentors, churches and each other. In addition, the Aftercare staff works with churches to help them create safe, accepting environments for people in recovery. Our desire is to deepen our partnership with the community as we continue to help men and women return to society as contributing members.
32
04 mentors
22 alumni events
active alumni
WAKING UP Michael worked as a mechanical engineer on ships based along the Gulf of Mexico. One night in 2001, he left his ship to go barhopping and hooked up with some strangers who, under the influence of alcohol, soon became his new best friends. Instead of giving him a ride home, his “friends” drove him to a back-country road, slit his throat, stole his wallet, and – for the $200 it contained – left him for dead. A painful wake-up call to be sure – the knife blade drawn across his throat required 200 stitches and 20 staples to repair – but for all the pain and blood involved, the warning barely registered. Real change was almost a decade away. What a near-death experience could not accomplish, a group of loving friends did. Recognizing that Michael was on an alcoholic path of self-destruction, they scheduled an intervention and brought him to the Union Gospel Mission. From the moment he walked through the door, Michael said, he was committed to life change. After completing the recovery program, he was hired as a management trainee in the Food Services Training School. Michael has discovered a gift for encouraging others – both through the food he prepares and with the men he teaches. When asked to describe his transformation, Michael’s eyes twinkle: “I found my smile.” Next step – culinary school!
237,336
meals served
FOOD SERVICES TRAINING SCHOOL
Started: October 2010 | 1224 E Trent Ave. Spokane, WA | 509-532-3816 In the midst of preparing 600 plus meals per day, interested residents have the opportunity to learn basic culinary skills in a commercial kitchen environment. Classes are taught on knife-handling, sanitation and safety, nutrition, cost management and more. In order to give students a breadth of experience, they also participate in special event catering.
650 3,100
average meals per day
06
community service hours
guest chef
appearances at One World Spokane
EXPANDING THE VISION – KOOTENAI COUNTY THE NEED Kootenai County, Idaho does not currently have a long-term, residential recovery center for women and children. The number of homeless individuals living in northern Idaho increased by 54% from 2009 to 2010. From 2007 to 2010, statistics showed an 89% increase in the total number of homeless individuals and a 173% increase in the number of those individuals who were unsheltered.
UGM’S RESPONSE In the spring of 2009, a group of 12 Christian businessmen from North Idaho read the book, The Hole in Our Gospel, by World Vision President, Richard Stearns. His words challenged them to seek practical ways in which to live out their faith. In light of the above numbers and the growing problem they represent, these community leaders and their wives invited Executive Director Phil Altmeyer to speak to them about the Mission’s programs, philosophy, and impact. That evening, God strongly impressed on each of them that a similar ministry to the homeless was vital in their own community. This was the beginning of a new ministry partnership.
644
homeless individuals counted on a single night in January 2010
KOOTENAI COUNTY EXPANSION
Groundbreaking: summer 2011 | 196 W Haycraft Ave. Coeur d’Alene, ID 83815 UGM Response: Leadership at the Union Gospel Mission recognized that a physical presence in Kootenai County was required in order to address the growing need of homeless women and children. In September 2010, the Mission closed on 2.7 centrally located acres in Coeur d’Alene. Zoning and planning approval was obtained, and initial architectural designs completed. An informational dinner was held on November 4, 2010 to share the vision with a broad spectrum of community leaders. Fundraising efforts have begun in earnest, and groundbreaking is planned for summer 2011. Details and updates on the project can be seen at www.ugmspokane.org/kootenai.
27% 73% 43% 21%
of the 644 were living in shelters
of the 644 were
without shelter
of the 644 were female
of the 644 were (Statistics from the 2010 Point-in-Time Count Report for Region One, Idaho’s five northern counties.)
under 18
2010 VOLUNTEERS 47,935 25,963 high-impact volunteer hours
short-term volunteer hours
(serving meals, camp workers, special projects &
community service)
73,898 total volunteer hours
$1,540,773
dollar value of time
(equal to 34
full-time staff positions)
HIGH-IMPACT VOLUNTEERS: These volunteers attended a two-hour orientation and made a commitment to serve a minimum of four hours a week on a regular basis in a chosen area of the ministry: medical, legal, secretarial, child care, juvenile detention, automotive, retail, inventory control, etc.
WOMEN’S AUXILIARY 2010 President: Kristi Kinsinger
2010 PROJECTS
Signage for UGM Thrift Stores Security cameras for AOH nursery and children’s center 50 heavy-duty inner tubes for Tshimakain Creek Camp Furnishings for new classrooms at UGM Redecorating Men’s Shelter dormitories
Total Donations - $5,157
2010 FALL FOOD DRIVE
90 churches/businesses participated 21,130 pounds of food 3,212 pounds of non-food items (clothing and toiletries) 24,342 total pounds donated
For 55 years, the Women’s Auxiliary has been a vital partner in the ministries of the Union Gospel Mission. The women meet five times throughout the year, share news of our various ministries with their respective churches, and give sacrificially to help us meet specific needs.
COMMUNITY INVOLVEMENT One of the great blessings of 2010 was the outpouring of community support we received. While economic challenges persisted, our partners found a myriad of creative ways to come alongside us.
see opposite page
DRIVES food
SPONSORSHIPS sending a low-income child to camp
gifts for resident and his/her
paper products pajamas & books eye glasses shoes fleece scarves turkeys
family at Christmas back-to-school needs for children at Anna Ogden Hall and the Crisis Shelter
FUNDRAISERS GIFTS OF TIME
CORPORATE GIFTS
guitar lessons tutors
day room remodel
bake sales
makeovers mentors
ping pong tournament
OTHER CREATIVE GIFTS Gonzaga basketball & Chiefs tickets
stuff-a-sock
warm knitted hats
homemade quilts
serving meals
conducting chapel service
automotive skills
new cabins at
Tshimakain Creek Camp teaching crafts to moms and children
cookie decorating Thanksgiving chefs
WORKPLACE apprenticeships for men and
women from our programs fun competitions to benefit the Mission
purchasing the right to wear jeans
medical clinic improvements
holiday meals children’s computer lab
.0005% Special Events .0006% Investment Income .01% Other 44% Individual Contributions 24% Retail
SUPPORT AND REVENUE Individual Contributions
$3,721,583
Gift-in-Kind Contributions
$2,521,532
UGM Thrift Stores
$1,219,568
UGM Motors $762,854 Special Events $4,203 Investment Income
$4,795
Other $113,016 TOTAL $8,347,551
30% Gift-in-Kind Contributions NOTE: Numbers based on 2009-2010 fiscal year. Figures on ministry pages based on 2010 calendar year.
6% Administration 8% Fundraising
EXPENSES PROGRAM SERVICES: Men’s Shelter | Men’s Recovery Program
$1,407,982
Women’s Recovery Program – Anna Ogden Hall $849,796 Crisis Shelter for Women & Children
$275,341
Youth Outreach $301,259 UGM Thrift Stores $1,122,342 UGM Motors $786,985 Designated expenses $56,434 In-Kind Supplies $2,521,532 FUNDRAISING & ADMINISTRATION: Management & general $495,032 Fundraising $681,233 TOTAL $8,497,937
86% Program Services
1224 E Trent Ave. Spokane, WA 99202 | PO Box 4066 Spokane, WA 99220 509-535-8510 | www.ugmspokane.org