University of Calgary Continuing Education Winter, Spring, Summer 2015

CONTINUING EDUCATION January – August 2015

good thinking.

OVER 1,000 COURSES FOR PERSONAL AND PROFESSIONAL DEVELOPMENT

conted.ucalgary.ca 403.220.2866

What our GRADS are saying...

“

I’ve really enjoyed re-engaging in the education process.”

Rick Andison.

Certificate in Professional Management specializing in Strategic Management.

Graduate.

“

I like knowing I’m up to date.”

Jaime Lo. Certificate in Professional Management – Professional Engineers and Geologists (PEG).

Graduate.

“

The networking was great … that’s what led me to discover the HSE program.”

Mike Eckinger.

Health, Safety and Environment Certificate.

Security Management Certificate.

Graduate.

“

The instructors exceeded my expectations. They had a great deal of experience.”

Eunice Nekwa.

Health, Safety and Environment Certificate.

Graduate.

“

The downtown campus was convenient to my work and the main campus was convenient to my home.”

Kyle Michaluk.

Certificate for Emerging Leaders.

Graduate.

good thinking.

Visit conted.ucalgary.ca to read these students’ stories and more.

“

School, children, and work…

It was a juggle, but the flexibility of online courses made it manageable.”

Jennifer Resch.

Certificate in Adult Learning specializing in Adult and Community Education.

Graduate.

REGISTRATION INFORMATION

HOW TO REGISTER After reviewing courses in this publication, be sure to check conted.ucalgary.ca for additional information. In many cases, you will find course outlines, and details that may help with your decision to register. Registrations are accepted on a first-come, first-served basis for all Continuing Education courses. Some courses fill quickly, although in most cases you can be added to a waiting list and contacted if a space becomes available or if there are enough students for a second class.

To register for a University of Calgary Continuing Education course, you must be 18 years of age or older, unless otherwise specified, as in the case of programs that have been designed specifically for youth.

Other entrance requirements vary for certificates and designations.

MY CONTED STUDENT PORTAL My ContEd provides you with access to your courses and records since 2003.

The student portal is secure. Only you can view your personal information.

If you have taken a course since 2003, you have a UCID and can log in as an existing student to gain immediate access to your student profile. If you are a new student, you can log in as a new user to receive a temporary user name that will allow you to create a free account and access your profile.

If you experience problems logging in to My ContEd, please try the Forgot Password or Forgot UCID links on the login page. For assistance please call 403.220.2866.

FORMS Certificate admission and course registration forms can be found on pages 126 and 127 of this publication.

A printable registration form is available online by clicking on the Register tab at conted.ucalgary.ca

ONLINE conted.ucalgary.ca Online registration is available 24/7.

Once you have selected a course section, simply follow the links to My Cart to check out. You can pay for courses online using Visa, MasterCard or American Express. A receipt will be emailed to you to confirm your registration.

BY PHONE 403.220.2866 1.866.220.4992 (toll-free)

Phone-in registrations are accepted during regular office hours.

403.220.2866 | 1.866.220.4992 | CONTED.UCALGARY.CA

IN PERSON, BY MAIL, OR BY FAX University of Calgary Main Campus Office hours: Monday to Friday 8:30 am – 4:30 pm Education Tower 1120 2500 University Drive NW Calgary, Alberta T2N 1N4 Fax: 403.284.9242 University of Calgary Downtown Campus Office hours: Monday to Friday 8:30 am – 4 pm Room 229, 906 8 Avenue SW Calgary, Alberta T2P 1H9 Fax: 403.284.5702

PAYMENT METHODS Fees are to be paid in full by cash (main campus only), cheque, money order, Visa, MasterCard, or American Express. To invoice your employer, a purchase order number must be provided when registering by phone.

When registering by mail or fax, please include a copy of the purchase order with your registration form. Cheques and money orders are to be made payable to University of Calgary.

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GENERAL TABLE OF INFORMATION CONTENTS Thousands of

COURSES AND PROGRAMS that meet your needs.

Registration Information.......................... 1

Business and Technical Writing....81, 105

Finance...............................................56, 113

Learning Options.......................................4

Business Intelligence...................... 43, 89

French as a Second Language.....57, 94

Certificates................................................85

Business Seminars........................... 10, 92

DELF/DALF Exam Preparation NEW..................................57

Professional Designations................... 112

Career and Academic Advising.. 30, 89

General Information.............................120

Chinese Adult Learners Program...... 44

Index of Courses.................................... 123

Community Services Program........... 44

Certificate Admission Form............... 126

Computer Applications and Technology...................................... 44

Course Registration Form.................. 127 English Language Program............... 128

Applications........................................ 44 Service Management........................ 48

Campus Maps......................................... 129

Technology.......................................... 48

Frequently Called Numbers............... 129

Conflict Resolution.........................49, 112

AREAS OF INTEREST

Construction Management.........34, 102 Corporate Training..................................27

Academic Preparation...........................28

Creative Writing................................81, 90

Academic Upgrading — Undergraduate....................................28

Database Administration..............48, 90

Exam Preparation — Post Graduate......................................29 Adult and Community Education................... 30, 87 Adult Learning................................. 30, 87 Art........................................................32, 110 Business Analysis............................34, 112 Business and Management................. 34

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Digital Media Design.......................44, 91 e-Learning......................................... 30, 92 Emerging Leaders............................ 10, 92

DELF/DALF Assessor Training and Recertification NEW....................58 French Language and Culture.....57, 94 French Language Studies..............57, 96 Front-End Web Development.....48, 96 Geoscience Professional Development NEW...................................59 Graphic Design.........................32, 44, 96 Health, Safety and Environment..59, 97 Human Resource Management... 34, 98 Interior Design................................. 64, 110 IT Fundamentals..............................48, 99 IT Service Management................48, 113 Landscaping.................................... 64, 110 Languages of the World.......................65 American Sign Language.................65

Engineering...............................................52

Arabic.....................................................65

English as a Second Language...........52

Dutch......................................................65

Part-time................................................52 Full-time............................................... 128 Environmental Management....... 54, 93

French.....................................................57 German................................................. 66 Italian..................................................... 66

403.220.2866 | 1.866.220.4992 | CONTED.UCALGARY.CA

TABLE OF CONTENTS

Japanese.............................................. 66 Korean .................................................. 66 Mandarin................................................67 Polish......................................................67 Portuguese (Brazilian)......................67 Russian...................................................67 Spanish...................................................67 Spanish for Business or Travel...67 Spanish Language and Culture Program....................67, 109 Lunch-Hour Language Courses.... 69

Photography.....................................74, 110

Professional Management — Economic Developers...................34, 102

BUSINESS SEMINARS 10

Professional Management — Professional Engineers and Geoscientists (PEG)..............34, 102

COURSES 28

Professional Writing.......................81, 105 Project Management.....................76, 106

Real Estate Development............78, 107

Daytime Classes................................. 69

Risk Management...........................34, 102

Liberal Arts Educational Travel NEW....72 Marketing......................................... 34, 100 Marketing and Public Relations Writing.............................81, 105

CERTIFICATES 85

PROFESSIONAL DESIGNATIONS 112

Public Relations Management.... 34, 106

Liberal Arts............................................... 69

Evening Classes.................................. 70

ONE DAY @ UCALGARY 6

Professional Management...........34, 102

TRAVEL STUDY 114

Security Management................. 34, 108 Sign Language.........................................65 Spanish Language and Culture....67, 109 Strategic Management.................34, 102

.NET Development......................... 48, 101

Teaching Second Languages.....79, 109

Office Applications........................ 44, 101

Travel Study.............................................114

Oil and Gas Taxation..............................73

Visual Design..................... 32, 64, 74, 110

One Day @ UCalgary...............................6

Workplace Learning........................30, 111

Personal Interest and Wellness..........73

Writing.......................................80, 90, 105

Parenting...............................................73 Personal Finance.................................74

403.220.2866 | 1.866.220.4992 | CONTED.UCALGARY.CA

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LEARNING OPTIONS

Flexible programs.

OPEN YEAR ROUND. On campus. Downtown. Online.

At University of Calgary Continuing Education, all certificate programs have been developed with part-time learners in mind, making it possible for you to pace your program to fit your life. Given that most students have other significant time commitments, we recommend taking no more than two courses at one time.

FLEXIBLE COURSE DELIVERY

TAKING COURSES ONLINE

BMC 352 LEARNING ONLINE

Courses are offered in a variety of formats including classroom and online.

Occasionally, courses are offered in a blended format — partially in the classroom and partially online. Some certificates are achieved completely in the classroom, others completely through online learning. Some certificate programs give you the choice of taking your courses in the classroom or online.

Learning online caters to busy schedules by taking the learning experience out of the traditional classroom and on to the Internet.

TAKING COURSES IN THE CLASSROOM

For most courses, students are free to choose when they go online during the week. However, some courses require that students attend online classes on designated dates and at designated times.

Discover more about yourself as an online learner in a supportive environment and ultimately determine if online learning is for you. Compare your current skills, habits and technical knowledge against what’s typically required for success in Continuing Education online courses. Whatever your starting point, you will develop and improve your abilities to connect, communicate and collaborate with others online. If you have previously taken an online course, you may apply to have the BMC 352 Learning Online requirement waived. If you have previously taken BMC 152 Learning Online, you are not required to take BMC 352 Learning Online.

Continuing Education courses are held at the University of Calgary main and downtown campuses at times that are convenient for adult learners. Class times vary, depending on the program.

University of Calgary Main Campus 2500 University Drive NW University of Calgary Downtown Campus 906 8th Avenue SW

Most of Continuing Education’s online courses are instructor-led interactive courses. Students work within scheduled start- and enddates and observe set timelines for learning activities and assignments.

For courses that allow you to choose when you will go online, you should plan to log in to the University’s online learning software three to four times per week in order to keep pace with the class. You should plan on studying and working approximately six hours per week per course.

Note: New sections of this course are added regularly as demand requires. For an up-todate list of currently offered sections, go to conted.ucalgary.ca/learningonline, or for access to the Learning Online Prerequisite Waiver Form, go to conted.ucalgary.ca/elearn/

COURSE: BMC 352 | 10 Hours | $175

UNCERTAIN ABOUT ONLINE LEARNING? Before taking your first instructorled, interactive online course, you will be required to take BMC 352 Learning Online. This course is your chance to practise online learning in a safe environment.

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403.220.2866 | 1.866.220.4992 | CONTED.UCALGARY.CA

GENERAL LEARNING INFORMATION OPTIONS

CERTIFICATES AVAILABLE ONLINE While most certificates offer some courses in an online format, the following certificates can be completed entirely online.

· Adult and Community Education · Adult Learning specializing in:

· Professional Management ›› General

›› Adult and Community Education

›› Economic Developers

›› Career and Academic Advising

›› Professional Engineers and Geoscientists

›› e-Learning ›› Workplace Learning

· Professional Writing specializing in:

· Business Intelligence

›› Business and Technical Writing

· Career and Academic Advising

›› Marketing and Public Relations

· Creative Writing

· Security Management

· Database Administration

· Teaching Second Languages specializing in:

· Digital Media Design · e-Learning · Front-End Web Development · Health, Safety and Environment · Human Resource Management · IT Fundamentals

›› Teaching English as a Second Language (TESL) ›› Teaching International and Heritage Languages (TIHL)

“

I would do an online program again.

I really liked the freedom and the flexibility, especially being able to work from home.”

· Workplace Learning

· .NET Development

Heidi McMann. Graduate.

Teaching Second Language Certificate specializing in Teaching English as a Second Language — Level 1 good thinking.

403.220.2866 | 1.866.220.4992 | CONTED.UCALGARY.CA

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ONE DAY @ UCALGARY

SAT Expand your mind... on Saturdays.

403.220.2952 adedlife@ucalgary.ca

This winter, Continuing Education is offering One Day @ UCalgary, a program that offers engaging and affordable learning opportunities for anyone with a desire to learn. These single-day courses provide access to some of the best teaching and learning that the University of Calgary has to offer.

The courses are limited to small class sizes and are held at the University’s Main Campus.

Classes will focus on topics of high interest in the areas of anthropology, archaeology, biology, environmental design, history, medicine, philosophy, politics, pop culture, religion and more.

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c 4 S r e p h A T sychology: rsonality P e P

18 r Ap hakespeare owering S e D lth

5 2 r Ap d Your Hea Disease an ic n ro h C May 9

SPECIAL OFFER

Receive a 15 per cent discount per course by registering at the same time for three or more One Day @ UCalgary courses offered between February and June 2015.

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TO REGISTER: PAGE 1 | DAYS: MTWRFSU

ONE DAY @ UCALGARY MYTHS AND MENTAL ILLNESS Saturday, February 7

Identify, discuss and debunk mental health myths. Learn to define, understand, and reduce stigma as it relates to mental illness. Discuss why mental illnesses are viewed differently than physical illnesses.

Finally, consider current debates in the field, such as; How do you define a mental disorder? Is dissociative identity disorder a real disorder? Should we have culture-bound disorders?

COURSE: FIF 602 | 6 Hours | $75 + GST Section 001 Main Campus Feb 7 | S | 9 am - 4 pm Instructor: Vina Goghari, PhD, RPsych A registered clinical psychologist and associate professor of psychology, Vina Goghari has experience in both assessment and therapy with people with mental health issues. She specializes in working with individuals with schizophrenia and their families and has an active research program in studying cognitive and biological markers of illness. She has taught a number of courses at the University of Calgary, including Abnormal Psychology, Clinical Psychology, and Humour and Happiness. One of her key goals is to make the general population aware of research findings and psychoeducation in general to promote less stigma and early assessment and intervention.

HUMANS EVOLVING: THE NATURAL HISTORY OF OUR GENOMES REVEALED

PERSONALITY PSYCHOLOGY: THE SCIENCE OF WHO WE ARE

Saturday, February 21

Saturday, February 28 Saturday, April 18

Humans are but one of millions of species alive on Earth today. But, how did our species come to be? How much Neanderthal does your genome have?

We will explore the latest consensus about how humans evolved from fossils to genomes, which are the complete sets of DNA within an organism or a single cell. Discuss how genomes and evolution can be used to predict the distribution and natural history of humans, how selection has shaped unique adaptations in humans, and how companies are using this information to reveal genetic ancestry. Based on the most cuttingedge genomics, this one-day course will teach you what it means to be human, and the remarkable ways that our genomes are illuminating the mysteries of our own natural history.

COURSE: FIF 608 | 6 Hours | $75 + GST Section 001 Main Campus Feb 21 | S | 9 am - 4 pm Instructor: Sean Rogers, PhD Sean Rogers is an assistant professor in the Department of Biological Sciences.

He currently teaches first year biology (DNA to Diversity), Evolution, Molecular Ecology, and a field course in marine fishes at the Bamfield Marine Sciences Centre. He is recognized internationally for his highly influential contributions to environmental genomics, an emerging field that seeks to predict and discover how organisms respond, at the genetic level, to changes in their external environment. Rogers seeks solutions to some of the most pressing problems facing Canadians, including invasive species, biodiversity decline, fisheries and aquacultural productivity and sustainability, and rapid evolution in response to climate change.

CHECK CONTED.UCALGARY.CA FOR MORE COURSE DETAILS

What have scientists learned about human personality? What are the basic personality characteristics?

Why are people so different? Is it due to nature or nurture? Do animals have personality? How did personality differences evolve? How do personality traits matter to our health, relationships, work, politics and religion?

Complete a personality inventory to learn about your own personality or that of a person you know well.

COURSE: FIF 600 | 6 Hours | $75 + GST Section 002 Main Campus Feb 28 | S | 9 am - 4 pm Section 003 Main Campus Apr 18 | S | 9 am - 4 pm Instructor: Kibeom Lee, PhD Kibeom Lee is a professor of psychology at the University of Calgary. Currently, he serves on the editorial boards of the European Journal of Personality, Journal of Research in Personality, and Journal of Occupational and Organizational Psychology. Lee has published over 80 peer-reviewed articles. He and his colleague, Michael Ashton, PhD, are widely known for their discovery of the H factor, their HEXACO Personality Inventory, and their recent book for general audiences titled The H Factor of Personality: Why Some People Are Manipulative, SelfEntitled, Materialistic, and Exploitive— And Why It Matters for Everyone.

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ONE DAY @ UCALGARY FOOTPRINTS OF OUR CONSUMPTION

YOUR EVERYDAY PRESENCE

Saturday, March 7

Saturday, March 14

How much carbon is associated with using an iPhone, heating and lighting our homes, or travelling? What can we do to compensate for the impact? Our ever increasing consumption of goods and services is offsetting improvements made on technical efficiency and performance. An example is the increased mobility that is dwarfing the gains made by fuel efficient vehicles.

Environmental sustainability can be realized only when it is supported by sustainable consumption. Measurement tools such as carbon footprint and water footprint calculators can play a vital role.

Review relevant concepts using day-today examples with a footprint calculator.

You are welcome to bring your laptop.

Presence is the energy that comes from you and connects you to the world. This one-day course introduces the foundational principles of acting for non-drama students to help you build a stronger presence. We discuss: What is presence?; how to be present in the moment; selfjudgment and being judgmental; and how the body, breath and voice are connected. Wrap up with a short workshop on using, understanding and ‘performing’ text. Please wear clothing that allows freedom of movement.

COURSE: FIF 604 | 6 Hours | $75 + GST Section 001 Main Campus Mar 7 | S | 9 am - 4 pm Instructor: Getachew Assefa Wondimagegnehu, PhD An associate professor in the Faculty of Environmental Design and Athena Chair in Life Cycle Assessment at the University of Calgary, Getachew Assefa Wondimagegnehu focuses on sustainable development and design. His work aims at contributing to a sustainability enabled by an environmentally benign, economically viable and socially equitable utilization of resources in making sustainable goods and services at different levels. His research interest includes life cycle assessment, built environment assessment, environmental product declaration, industrial ecology, and sustainable consumption. He has over 12 years of experience teaching and researching in life cycle assessment in Europe, China and Africa. He also consults in product sustainability positioning.

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COURSE: FIF 601 | 6 Hours | $75 + GST Section 001 Main Campus Mar 14 | S | 9 am - 4 pm Instructor: Mike Czuba, MFA A sessional performance instructor at the University of Calgary, Mike Czuba is a working playwright and founding scientist at Dancing Monkey Laboratories. Czuba has had plays produced across Canada in Montreal, Edmonton and Calgary, and this past year has had readings and productions in Amsterdam, Berlin and Chicago.

Selected credits include: Satellites, Satie et Cocteau: A Rehearsal of a Play of a Composer by a Poet, Reprise, The Adventures of Don Marcos Sebastian Guevara Fantastico (TYA), The Elusive (best of Montreal 2008), Karl Nimeni is not Dead – I Killed Karl Nimeni and I AM I, which is published by Original Works Publishing out of LA. Czuba recently completed a film adaptation of his play Satie et Cocteau, as well as a play about Alfred Jarry entitled After Us The Savage God and is working on a new multidisciplinary piece for Dancing Monkey Laboratories entitled We Must Collide.

TECHNOCREEP: THE SURRENDER OF PRIVACY AND THE CAPITALIZATION OF INTIMACY Saturday, March 28

Technology has started to move into a new, and very creepy phase. Wheels are turning within wheels and information is flowing in ways that most people don’t understand. We’ve heard a lot about government surveillance, but what businesses are doing may be even more disturbing. For example, you look up a product on Amazon and suddenly it’s showing up as an ad on your Facebook Page. Your eyeballs have just been sold to the highest bidder, through a little known system called FBX (Facebook Exchange). Or, you walk down Main Street USA at Walt Disney World and smell cookies baking.

What you actually smell is a chemical pumped into the air by a patented machine called The Smellitzer. You’ve just been hit by scent marketing. Stores and shopping malls are starting to use cameras to track your movements and mine data from where you linger, what you look at, and especially, what you pick up but don’t purchase.

COURSE: FIF 612 | 6 Hours | $75 + GST Section 002 Main Campus Mar 28 | S | 9 am - 4 pm Instructor: Thomas Keenan, FCIPS, I.S.P., ITCP Tom Keenan, a professor in University of Calgary’s Faculty of Environmental Design, has been recognized by the Natural Sciences and Engineering Research Council of Canada (NSERC) for his lifelong dedication to science promotion. As an educator, broadcaster, technology journalist and public speaker, he has promoted science and technology to the masses through regular columns in newspapers and magazines, as well as radio and television appearances.

Keenan taught Canada’s first course in computer security in 1974.

TO REGISTER: PAGE 1 | DAYS: MTWRFSU

ONE DAY @ UCALGARY IDENTIFYING ALBERTA FISH SPECIES

DEFLOWERING SHAKESPEARE

CHRONIC DISEASE AND YOUR HEALTH

Saturday, April 4

Saturday, April 25

Saturday, May 9

‘Fish’ is a common name that includes three classes and over 32,000 species of modern-day animals. 54 species of fish are native to Alberta and at least 16 species/subspecies have been introduced. Introductions involve legal and illegal stockings and include species not native to Alberta. We start with an overview of the ecology and evolution of fishes in Alberta and then explore them in a lab setting and practise techniques commonly used by fish biologists to identify the different species found in Alberta.

Shakespeare was an actor who wrote for actors. We will treat his works as dramas and not literature. This is a practical, hands-on approach to making sense of Shakespeare. Beginning with the sonnet and progressing to the soliloquy, the secrets to understanding and speaking the works of the Bard will be revealed.

After one day you will know more about how to approach Shakespeare than all your days in English classes put together.

The goal of this course is to help you take charge of your health by recognizing how diet, exercise and cholesterol factors influence good health. Discuss age, sex and hereditary factors. Also consider lifestyle choices, such as patterns of smoking, physical inactivity, diet, and social support. See how hereditary factors can be expressed or suppressed through a person’s lifestyle, and how behaviour, health care access and availability, genetics and environment can influence healthy aging.

COURSE: FIF 609 | 6 Hours | $75 + GST

Instructor: Kevin McKendrick Kevin McKendrick teaches acting, including Shakespeare, in the Drama Department at the University of Calgary. He has enjoyed a successful career in theatre for over 35 years as a performer, director and teacher. He studied at the Banff School of Fine Arts, Mount Royal College, and Canadian Mime School. In 1976 he co-founded ARETE, a physical theatre company that toured internationally for 13 seasons.

McKendrick produced Shakespeare in the Park in Calgary for six seasons and has directed plays in cities across Canada.

Section 001 Main Campus Apr 4 | S | 9 am - 4 pm Instructor: Sean Rogers, PhD Sean Rogers is an assistant professor in the Department of Biological Sciences.

He currently teaches first year biology (DNA to Diversity), Evolution, Molecular Ecology, and a field course in marine fishes at the Bamfield Marine Sciences Centre. He is recognized internationally for his highly influential contributions to environmental genomics, an emerging field that seeks to predict and discover how organisms respond, at the genetic level, to changes in their external environment. Rogers seeks solutions to some of the most pressing problems facing Canadians, including invasive species, biodiversity decline, fisheries and aquacultural productivity and sustainability, and rapid evolution in response to climate change.

COURSE: FIF 606 | 6 Hours | $75 + GST Section 002 Main Campus Apr 25 | S | 9 am - 4 pm

CHECK CONTED.UCALGARY.CA FOR MORE COURSE DETAILS

COURSE: FIF 605 | 6 Hours | $75 + GST Section 001 Main Campus May 9 | S | 9 am - 4 pm Instructor: Patricia Doyle-Baker, PhD A clinically trained doctor of public health from Loma Linda University in California, Doyle-Baker is currently an associate professor in kinesiology and an adjunct associate professor in Environmental Design at the University of Calgary. She is the past president of the Alberta Public Health Association and sits as a board member for the YMCA of Calgary. Her academic and research career revolves around clinical exercise physiology and blood biomarkers in chronic disease (obesity) and public health epidemiology. Dr. Tish is known for her outside-the-box thinking.

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BUSINESS SEMINARS More than 45

BUSINESS SEMINARS

for personal and professional effectiveness.

Business Seminars cover a variety of business and management related topics and range from just three hours to multiple days. Most seminars run from 8:30 am to 4:30 pm at the main or downtown campus.

Most Business Seminars can be used for credit toward the Certificate for Emerging Leaders. For more information on this flexible certificate program, go to page 92.

BUSINESS SEMINARS

Emotional Intelligence............................... 16

Accountability in the Workplace: Whose Job Is It?........................................... 11

Empowering and Motivating Others Through Effective Delegation ............... 17

Accounting for Non-Financial Managers .......................... 11

Energize Your Workplace: Inspiring and Motivating People............ 17

Art and Science of Leading Up NEW ......................................... 12

Financial Analysis and Planning for Non-Financial Managers.................... 17

Art of Giving and Receiving Criticism .................................... 12

Fundamentals of Supervision................. 18

Assertiveness Skills.................................... 12

Get Organized! Improve Your Workflow and Boost Your Productivity................... 18

Building Great Customer Relationships ........................... 13

Getting Things Done Through Influence....................................... 18

Building Trust in the Work Environment..................................... 13

Good Writing is Good Business............. 19

Meeting the Challenge of Leadership............................................... 22 Mental Toughness: Training for Success.................................. 22 Mentoring Skills.......................................... 22 Negotiating Skills for Women ............... 23 Overview of Strategic Planning............ 23 Power and Science of Coaching........... 23 Powerful Presentations ........................... 24 Reinventing Your Life from Ordinary to Extraordinary ..................... 24 Secrets to Networking Success ........... 24 Strengthening Your Leadership Skills ..... 25

Business Partnering for Results ............ 13

Integrative Listening: The Leader’s Edge NEW............................. 19

Coaching for Quality Performance....... 14

Leadership in Action ................................. 19

Coaching to Lead ....................................... 14

Leading to Engage Employees NEW.... 20

Confidence in Communication............... 14

Leading with Cultural Intelligence....... 20

Creative Conflict Resolution: Making the Most of Differences............. 15

Leading Yourself and Others Through Change.......................... 20

Creative Negotiating.................................. 15

Leave a Lasting Impression and Increase Your Success ..................... 21

Toxic Workplaces: Strategies to Create Healthy Environments ......... 26

Leveraging Generational Differences at Work................................... 21

Writing Winning Proposals......................27

Managing Strong Personalities.............. 21

CORPORATE TRAINING............27

Dealing with the Difficult Conversation................................ 15 Do Less and Achieve More: Zone of Optimal Performance................ 16

Stress Less: Managing What’s On Your Mind................................ 25 Successful Teams: How to Build Them.................................... 25 Team Survival Skills: Take it Outside! .......................................... 26 Time Management..................................... 26

Effective Writing in the Workplace....... 16

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TO REGISTER: PAGE 1 | CERTIFICATES: PAGE 85 | DESIGNATIONS: PAGE 112 | DAYS: MTWRFSU

BUSINESS SEMINARS ACCOUNTABILITY IN THE WORKPLACE: WHOSE JOB IS IT?

ACCOUNTING FOR NON-FINANCIAL MANAGERS

Tired of the ‘blame’ game? Spending too much time chasing missed deadlines?

Unclear roles, responsibilities, and deliverables create disappointment, rework, and tension in the workplace.

Learn about your sphere of influence by understanding what is within each individual’s control. Discover how you can negotiate agreements and focus on solutions both with and without formal authority. Also, identify methods of achieving personal and organizational accountability.

Shrinking budgets, fierce competition, along with limited time and resources are realities for most businesses. To meet these challenges you require a basic understanding of accounting and the type of information presented in financial statements. You need to evaluate financially how a new service or product might add value to the bottom line. You need to know why budgets and cash flow are critical to marketing and planning activities, and what to do in order to avoid or manage cash shortfalls. This seminar will help you make decisions and allocate resources to keep your organization ahead of the competition. A better understanding of financial statements will help you ask the right questions and allow you to speak the financial language of decision makers and investors. You will gain both a working knowledge of accounting basics and greater financial literacy.

Topics · · · · · · ·

Accountability versus responsibility Assessing your role Defining roles and clear outcomes Focusing on solutions Following up on commitments Setting timelines and next steps Providing feedback to enhance results

COURSE: BUS 256 | 7 Hours | $355 + GST Section 006 Main Campus Mar 6 | F | 8:30 am - 4:30 pm Instructors: Dasa Chadwick, MA, CHRP, and Nicole Tsui, BA, CHRP Certificate for Emerging Leaders Topic Area: Personal Effectiveness

Topics · Accounting terminology and conventions · The income statement, balance sheet, and statement of cash flows · Financial statement analysis · Evaluating new business activities or investments · Cash flow forecasting · The difference between cash flow and profitability · Relationships between planning, marketing and accounting · The budgeting process

COURSE: BUS 154 | 14 Hours | $589 + GST Section 010 Downtown Campus May 4 - 5 | MT | 8:30 am - 4:30 pm Instructor: Peggy Hedges, BSc, MBA, PhD

“

I’m so glad I did the certificate. The program doesn’t just give you the tools. When you walk away, you know how to make them your own.”

Heather Andrews. Graduate.

Certificate for Emerging Leaders good thinking.

Certificate for Emerging Leaders Topic Area: Professional Skills

CHECK CONTED.UCALGARY.CA FOR MORE COURSE DETAILS

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BUSINESS SEMINARS ART AND SCIENCE OF LEADING UP NEW

ART OF GIVING AND RECEIVING CRITICISM

A collaborative partnership with your manager is a critical component for success on the job. There is an art and science to building these relationships, and with the right blend of tools, strategies, and skills you can empower yourself and those around you. Leading Up offers insights, techniques and feedback to help you fine tune this skill set.

Has this ever happened to you? You tell a staff member that the work they just completed is not quite right, needs some changes or corrections, or that they need to do something they promised to you last week but still haven’t started. Their reaction is to make excuses, complain, or give you a long explanation of why they did it their way instead of the way they were asked to do it. One of the major reasons people do not improve their performance at work is because they don’t receive the right feedback in the right way at the right time. Anyone can tell a person that they made a mistake or were wrong. It takes a great deal of skill, however, to tell people that their work is not up to expectations — in such a way that the person remains motivated, corrects the errors, and works hard to improve.

Topics · Leading Up Overview: What it means, latest research and core skills · Identifying common challenges and what to do about them · Toolkit: Introduce new skills, tools and techniques · Risk Assessment: The pros and cons of speaking out · Leading Up Conversations: How to address uncomfortable topics and conversations · Creating a customized action plan to implement changes in your workplace

COURSE: BUS 277 | 7 Hours | $355 + GST Section 001 Main Campus Mar 13 | F | 8:30 am - 4:30 pm Instructor: Crystal Dreeshen, BA, CEC Certificate for Emerging Leaders Topic Area: Building Relationships

Objectives By the end of the seminar, participants should be able to: · Distinguish between behaviours and attitudes · Identify common defensive behaviours that occur when people are criticized · Give criticism of performance and not of personality · Understand the relationship between consequences and behaviour, and how to design meaningful consequences · Give criticism effectively to difficult types of people · Locate the ‘hot buttons’ of others, and how to cool them down · Turn a personal criticism into a positive result · Handle anger — your own and that of others

ASSERTIVENESS SKILLS Assertiveness has been proven to be the most effective communication style for building win-win relationships based on mutual trust and respect.

Assertiveness skills will enable you to increase your self-confidence, share your ideas openly with reduced anxiety, gain support and commitment from others, and minimize unproductive conflict and other obstacles to cooperation and teamwork. By developing assertiveness skills, you will increase your overall ability to communicate effectively, which will contribute to your personal and professional success.

Topics · Recognizing the differences between passive-aggressive and assertive response styles · Defining assertiveness goals, skills and payoffs · Breaking out of unproductive cycles · Presenting your ideas and decisions · Exploring obstacles to assertion · Examining the relationship between assertiveness and self-esteem · Escaping self-defeating beliefs and behaviours · Setting limits — saying no to unreasonable requests · Giving constructive feedback · Handling criticism and compliments · Managing your anger and defusing anger in others

COURSE: BUS 117 | 14 Hours | $589 + GST Section 049 Downtown Campus May 7 - 8 | RF | 8:30 am - 4:30 pm Instructor: Alana Patterson, BA, MEd Certificate for Emerging Leaders Topic Area: Personal Effectiveness

COURSE: BUS 145 | 7 Hours | $355 + GST Section 014 Downtown Campus Feb 5 | R | 8:30 am - 4:30 pm Instructor: Patricia Pitsel, PhD Certificate for Emerging Leaders Topic Area: Communication

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BUSINESS SEMINARS BUILDING GREAT CUSTOMER RELATIONSHIPS

BUILDING TRUST IN THE WORK ENVIRONMENT

BUSINESS PARTNERING FOR RESULTS

Customer service staff play a critical role in building long-lasting relationships with customers. Whether it is face-toface, on the phone, or via email; and whether it is with internal or external customers, every interaction can make or break that relationship. Having a great product or service is no longer enough. Today’s customers expect outstanding service, and providing outstanding service can give your business a competitive edge. In this highly interactive one-day seminar, you will focus on many important aspects of customer service, and will have the opportunity to practise and refine skills through case studies, role play scenarios, and other experiential activities.

Trust is the foundation for establishing effective communication, for motivating staff, for keeping customers and clients, and for establishing credibility. Thomas J. Watson, founder of IBM said: “The toughest thing about the power of trust is that it’s very difficult to build and very easy to destroy.” Today, increasing generational and cultural diversity in the workplace makes building and maintaining trust more difficult than it has ever been before. This compact yet comprehensive seminar provides managers, supervisors and leaders with a practical framework for building trust and reducing cynicism — key components of individual and organizational success.

Topics

Topics

· Defining who and what a customer is · Internal and external customers · Understanding what is important to today’s customers · Identifying personal biases and assumptions that can influence customer interactions · Methods for proactively managing stress · Diffusing emotionally-charged situations and the importance of voice tone, word choice and body language · Communication styles · Communication techniques, including active listening, paraphrasing, mirroring · Techniques for listening to customers, and ways to uncover hidden or unspoken needs · How to exceed your customers’ expectations and build loyalty

· What trust is, and isn’t · How trust develops · The Trust Model; The four levels of trust · Actions that build trust · Actions that destroy trust · Diagnosing your team and individual trust · When trust is broken

Service. Not servitude. The traditional staff professional role has evolved from service support to change agent and consultant. In this seminar, both internal and external advisors will be guided through the steps necessary to move from a technical specialist role to a 5050 business partner role with clients.

The steps combine consulting skills with customer relationship management principles to ensure your expertise is used effectively. You will learn how to set up the proper environment for success, and how to establish equal consultantclient interactions. The key learning is that your own behaviour is crucial to the effectiveness of the business partnership role and the importance of asking the right questions when starting a new project, adopting a role that fits the situation, taking charge of the process, and working effectively with your clients by leading from behind.

COURSE: BUS 173 | 7 Hours | $355 + GST Section 007 Main Campus Mar 2 | M | 8:30 am - 4:30 pm Instructor: Patricia Pitsel, PhD Certificate for Emerging Leaders Topic Area: Professional Skills

COURSE: BUS 166 | 7 Hours | $355 + GST Section 013 Main Campus Feb 26 | R | 8:30 am - 4:30 pm Instructors: Dasa Chadwick, MA, CHRP, and Nicole Tsui, BA, CHRP Certificate for Emerging Leaders Topic Area: Building Relationships

Topics · Work in partnership to more directly impact business results · Key behaviours that establish equal interactions with clients · Leverage your resources, and market your expertise as an added-value business partner · Develop confidence in having difficult conversations, and working with resistance and conflict · Practise how to sell your best ideas and recommendations · Assess your own consulting skills and action plan for improvements · Practical how-to’s of consulting · Getting beyond client fears · The why’s and how’s of clarification · Asking powerful questions · Dealing with complex issues

COURSE: BUS 182 | 14 Hours | $589 + GST Section 010 Main Campus Apr 29 - 30 | WR | 8:30 am - 4:30 pm Instructor: Margaret Miyagishima, CHRP, CEC, PCC Certificate for Emerging Leaders Topic Area: Professional Skills

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BUSINESS SEMINARS COACHING FOR QUALITY PERFORMANCE Today’s rapidly changing workplace requires that leaders operate as performance coaches, providing vision, clear expectations, honest feedback, developmental opportunities and recognition. Leadership practices that encourage employee commitment, accountability, and empowerment are essential. Focus on practical coaching strategies for quality performance. You will have the opportunity to work on your own real situations, develop practical skills and take steps to enhance your leadership effectiveness. Create a plan to implement your learning at work.

Topics · The changing workplace: impact on the leadership role · Assessing your leadership behaviour · Establishing and maintaining a coaching relationship · Clarifying performance expectations · Encouraging initiative, accountability, innovation, and empowerment · Delegating to develop skills and capabilities · Focusing on strengths · Reinforcing quality results and providing feedback · Determining reasons for poor performance · Handling problem performance to achieve commitment · Handling the discipline process · Using performance appraisal for development · Ensuring mutual input and discussion in appraisal interviews · Assisting the troubled employee · Employee commitment, satisfaction, and productivity · Getting feedback from direct reports on your leadership

COACHING TO LEAD Today’s employers need highperforming employees at all levels of the organization. However, inspiring excellence can be a daunting task. Many organizations have discovered coaching to be an effective way to inspire their staff and increase productivity. Coaching has consistently been proven to bring out the best in people - in performance, communications, teambuilding and other workplace functions. This seminar provides a quick and energetic approach to learning key coaching skills. You will learn the basic theory behind coaching and be introduced to a successful coaching framework. Also, learn powerful coaching techniques to enhance and grow communication and leadership skills. You will be able to practise applying coaching theory using workplace examples.

Topics · Benefits of coaching · Guiding principles for being a successful coach · Core coaching skills · Application in the workplace · Creating action plans

COURSE: BUS 253 | 7 Hours | $355 + GST Section 003 Downtown Campus Feb 11 | W | 8:30 am - 4:30 pm Section 004 Downtown Campus Jun 3 | W | 8:30 am - 4:30 pm Instructor: Maria Saley, MBA, CEC, PCC Certificate for Emerging Leaders Topic Area: Coaching

CONFIDENCE IN COMMUNICATION Have you ever wished you had responded differently to a situation? Are there conversations to which you could have contributed, but held back? This one-day seminar will help you examine what has stopped you in the past, as well as how to find the confidence you need to speak up appropriately, in a timely way. It’s time to change the way you’ve communicated in the workplace or at home by building more confidence in conversations. It’s time to ask yourself if you are in charge of your world, or if your world is in charge of you. It’s time to change your mind, and tap into your unlimited strength.

Topics · Leverage the gift of fear · Combine goal setting with the power of intention · Gain skills in negotiating difficult conversations · Benefit from mental preparation and practice in communication · Polish your professional presence · Utilize risk evaluation and apply the best response · Discover tactical breathing and guided imagery

COURSE: BUS 219 | 7 Hours | $355 + GST Section 010 Downtown Campus Feb 6 | F | 8:30 am - 4:30 pm Section 011 Downtown Campus May 1 | F | 8:30 am - 4:30 pm Instructor: Lak Johal Certificate for Emerging Leaders Topic Area: Communication

COURSE: BUS 155 | 21 Hours | $765 + GST Section 025 Downtown Campus Mar 10 - 12 | TWR | 8:30 am - 4:30 pm Instructor: Donna Arvidson, MA,RSW Certificate for Emerging Leaders Topic Area: Coaching

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BUSINESS SEMINARS CREATIVE CONFLICT RESOLUTION: MAKING THE MOST OF DIFFERENCES All organizations have conflict. Healthy organizations encourage conflict and deal with it in a positive, creative manner to reap the benefits of new ideas and improved relationships. This one-day seminar can help you, and your organization, develop a positive approach to conflict resolution. You will gain an understanding of how conflict affects individuals and teams in the workplace. You will examine your approach to dealing with conflict at work, and you will be introduced to, and assisted in, the development of alternate strategies. This seminar will benefit anyone wanting to understand and appreciate conflict.

CREATIVE NEGOTIATING Conflicts occur between management and labour, buyer and seller, between colleagues, and frequently, between managers in the same organization.

Managers and employees may compete for financial and human resources; they may be in conflict over the policies and goals of the organization; or who has the authority to make decisions. Negotiation is a method to resolve conflict in order to reach an agreement that benefits both sides while recognizing that each side will protect its own self-interest. In this seminar, you will be introduced to the Creative Negotiating approach and steps in the negotiating process.

Topics

DEALING WITH THE DIFFICULT CONVERSATION The difficult conversation is stressful; it feels like an invisible minefield. It could be about telling someone that you are upset; giving bad news; or telling your manager, co-worker, or family member that they have done something that distresses you. The problem with these difficult conversations is that we spend more time worrying about them than engaging in them, with the result being that we either ‘blow it,’ put the conversations off too long, or avoid them altogether. This session presents ways to handle difficult discussions with skill and confidence. Learn an assertive yet respectful method for discussing concerns with others. This method works well for giving constructive feedback, getting your views heard in tense situations, and encouraging others to change behaviour. Practise the method in a friendly environment using sample situations or your own challenges. Build awareness of success factors and bear-traps in difficult conversations, gain tools for engaging in difficult conversations and develop greater clarity about what not to say, as well as what to say and how to say it and learn how to change the behaviour of others by what you say and do.

· Sources of conflict: organizational dynamics and individual differences · Individual approaches to conflict · Dealing with emotion, including anger, in conflict situations · Using interests to develop creative solutions to conflict problems · Essential communication skills for resolving conflict

· Hard, soft and creative negotiating; What are the differences? · Principles of Creative Negotiating · Steps in the negotiating process · Clarifying interests, issues and positions · Measuring the outcomes of the negotiation · Power in the negotiating relationship · Alternatives to negotiating · Communication skills in negotiating · Dealing with your stakeholders

COURSE: BUS 112 | 7 Hours | $355 + GST

COURSE: BUS 275 | 7 Hours | $355 + GST

Section 024 Main Campus Mar 17 | T | 8:30 am - 4:30 pm Instructor: Nadine Ryan-Bannerman, MEd (Adult Education), ACC

Topics

Section 002 Downtown Campus May 5 | T | 8:30 am - 4:30 pm Instructor: Nadine Ryan-Bannerman, MEd (Adult Education), ACC

Certificate for Emerging Leaders Topic Area: Personal Effectiveness

Certificate for Emerging Leaders Topic Area: Personal Effectiveness

· A special kind of listening · Headspace talk for success or sabotage · Perspective: who and what is this all about? · Success factors: before you begin, during, and after · Turning up the heat: what to do in open conflict · The Model: walkthrough and practice · Topics from participants

Topics

COURSE: BUS 128 | 7 Hours | $355 + GST Section 027 Downtown Campus Mar 27 | F | 8:30 am - 4:30 pm Section 028 Main Campus Jun 5 | F | 8:30 am - 4:30 pm Instructor: Ann Perodeau, MA Certificate for Emerging Leaders Topic Area: Communication

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BUSINESS SEMINARS DO LESS AND ACHIEVE MORE: ZONE OF OPTIMAL PERFORMANCE Traditionally, the zone has been seen as the domain of athletes, artists, scientists, and high-level corporate achievers.

Yet in today’s new era of creativity and innovation, every leader needs to be able to access his or her own zone of optimal performance and create environments for others to do the same. Competitive advantage comes from differentiation.

It’s not only about what you do in the workplace but how you do it. When you’ve got that edge, you shine. And that shine comes from your ability to stay energized.

Instead of multi-tasking and becoming drained, focus on the vital actions that really matter. Learn how to activate your inner intelligence so that everything you do becomes effortless and seamless.

Drawing on insights from brain and creativity research, sports psychology, and multi-media presentations, this seminar provides you with the knowledge and tools for managing your mind, resources, and talents effectively to produce greater results in less time.

Psychological research reveals that this state of flow is natural and leads to success. It’s easy. This seminar is spaced to allow for one day to apply knowledge and techniques learned in the ‘zone lab.’

Topics · · · ·

Leaders in the zone How to work smart not hard Vital actions to get the results you want Energy management to optimize you, and your team’s, performance · Parallel-tasking instead of multitasking to manage multiple projects · Focusing on what you do best · Techniques for increasing creativity and generating great ideas and solutions in a flash

COURSE: BUS 109 | 14 Hours | $589 + GST

EFFECTIVE WRITING IN THE WORKPLACE From daily email demands to reports and proposals, clear written communication is the common currency of the workplace. Invariably this communication takes place within a frenetic, fast-paced environment. Many in the workforce find their communication demands increasing exponentially yet have no in-house support. This workshop is designed to provide that support. In a friendly, relaxed workshop environment, you will practise your writing and editing skills, addressing key issues surrounding communication in the workplace.

Topics · How do I get started writing? · How can I speed up the writing process? · How can I become more flexible in the way I approach diverse writing challenges? · Do I really need to understand grammar to become a better writer at work? · How do I make my writing as concise and clear as possible? · How can I confidently ‘fix’ sentences that don’t convey the meaning I want them to convey? · How can I develop a written voice that is appropriate for a number of work-related situations? · Is there an easy way to know what punctuation would be appropriate in specific sentences? · What kinds of writing flaws should I be looking for when I proofread my writing and the written work of others?

EMOTIONAL INTELLIGENCE Emotional Intelligence (EI, EQ) is said to be two times more important than our intellectual intelligence (IQ) or technical competence. Time Magazine says: ‘IQ gets you hired but EQ gets you promoted.’ The terms of reference about what constitutes personal and professional competence have changed. Today, we need to integrate intellectual and emotional intelligence in order to make positive things happen in our lives, our families, and our organizations or communities.

Dr. June Donaldson’s emotional intelligence model is called Emotional SMARTS®. It discusses the A,B,C, and D of staying emotionally smart; being grounded, centered, and focused, particularly during times of change, challenge, conflict, and uncertainty. ‘A’ relates to awareness skills; ‘B,’ behaviours; ‘C,’ contact or connection skills; and ‘D,’ decisionmaking — all critical life and work skills and competencies.

Topics · Emotional SMARTS® in terms of how you manage yourself and your interactions with others · Four Emotional SMARTS® cornerstones that form the foundation of emotional intelligence and wellness · Individual performance in the 16 characteristics that underpin the four cornerstones · Skills and competencies to enhance one’s Emotional SMARTS®, both personally and professionally

COURSE: BUS 127 | 7 Hours | $355 + GST COURSE: BUS 266 | 14 Hours | $589 + GST Section 004 Main Campus Feb 26 - 27 | RF | 8:30 am - 4:30 pm Instructor: Peter Duthie, MA

Section 028 Main Campus May 22 | F | 8:30 am - 4:30 pm Instructor: June Donaldson, MBA, EdD, Mediator/Arbitrator

Certificate for Emerging Leaders Topic Area: Professional Skills

Certificate for Emerging Leaders Topic Area: Personal Effectiveness

Section 016 Main Campus May 26 and 28 | TR | 8:30 am - 4:30 pm Instructor: Nicola Carteret, BA, MA Certificate for Emerging Leaders Topic Area: Personal Effectiveness

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BUSINESS SEMINARS EMPOWERING AND MOTIVATING OTHERS THROUGH EFFECTIVE DELEGATION Empowerment through effective delegation is critical for encouraging learning and innovation in employees as well as fostering the development of critical thinking, self-efficacy and leadership skills. With a focus on personal accountability and long-term development, employees can meet the challenges ahead, ensure knowledge is transferred and have the freedom to innovate and learn. By assisting your employees and colleagues to realize their potential, you can attract key talent, continuously improve your organization, and ensure that people are motivated to achieve the organization’s objectives. By learning to effectively delegate authority and responsibility, and supporting the efforts of your staff by providing effective feedback and coaching, you can help your employees take responsibility and develop the confidence to make effective decisions for the benefit of themselves, the team and organization.

Topics · Employee engagement and empowerment · Employee motivation · Delegation models · Feedback and coaching · Leadership styles

COURSE: BUS 251 | 7 Hours | $355 + GST Section 004 Downtown Campus Jan 29 | R | 8:30 am - 4:30 pm Instructor: Janice Sharlow, MHRD, CHRP Certificate for Emerging Leaders Topic Area: Professional Skills

ENERGIZE YOUR WORKPLACE: INSPIRING AND MOTIVATING PEOPLE

FINANCIAL ANALYSIS AND PLANNING FOR NONFINANCIAL MANAGERS

“I have no idea how to motivate these people!” If you’ve uttered these words, you’re in good company and can benefit from a program that addresses this challenge head-on. Are you committed to renewing your workplace, to breathing life into your culture, and creating a place where people are inspired and excited?

People who feel overworked and undervalued gradually stop ‘showing up.’

They hold back their energy, enthusiasm, and commitment. Is it time to explore some new and practical perspectives on leadership and inspiration, to get past ‘flavour-of-the-month’ initiatives and cut straight to what is real and effective?

People are changing. They want more from work and their workplaces. To attract and keep the best and brightest talent requires more than money and professional status. It means taking seriously the need to create more soulful workplaces, understanding that intrinsic pride matters more than money. Shifting values means that people want to make a difference, experience a high quality work life, engage their deepest energies in pursuit of excellence at home and at work. They want great leadership, opportunities to develop mastery, to feel respected and appreciated, and to work in a robust community. They even want to have fun!

This two-day seminar introduces managers and other professionals to the basic components of financial literacy, and to the measures of financial health and value creation. The focus is on interpreting, understanding and projecting financial statements, and project valuations. Cases, exercises and real life examples will be used throughout this seminar. Course content is based on the assumption that participants have some exposure to finance and accounting in the private sector. Only private sector finance will be covered.

Objectives

Topics · Financial statement interrelationships · Sources and uses of cash · EBITDA, return on equity and other returns on investment · Liquidity and leverage risk measures/ratios · Break-even analysis · Discounted cash flows · Shareholder value created

COURSE: BUS 120 | 14 Hours | $589 + GST Section 024 Downtown Campus May 28 - 29 | RF | 8:30 am - 4:30 pm Instructor: Per Mokkelbost, PhD Certificate for Emerging Leaders Topic Area: Professional Skills

Leave this program feeling more capable of managing the most challenging and compelling issue that leaders face.

Practical and inspirational, this program offers the tools and insights to attract and retain the best talent, and create a culture that is turned on and fully alive.

COURSE: BUS 144 | 14 Hours | $589 + GST Section 028 Main Campus Mar 18 - 19 | WR | 8:30 am - 4:30 pm Instructor: Tammy Robertson, MA Certificate for Emerging Leaders Topic Area: Building Relationships

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BUSINESS SEMINARS FUNDAMENTALS OF SUPERVISION This seminar examines the positions of manager/supervisor, and views the manager’s functions as vital to the overall growth and effectiveness of the organization. The manager’s abilities form a central hub of activity within the organization, often dealing with these less tangible factors that strongly reflect corporate success. This seminar provides participants with an understanding of managing, as well as a positive way of evaluating and monitoring their own performance, productivity, and effectiveness. Lectures, discussions, roleplaying, and case syndicate activities will be used. Participants will experiment with leadership approaches and receive feedback. Participants will be required to complete an INSIGHTS Instrument prior to the course.

Topics · Managerial/supervisory roles required for organizational success · Developing managerial and supervisory skills to increase staff productivity · Developing interpersonal skills · Managing group performance · Effective leadership styles (includes evaluation of leadership styles of participants through confidential and personal feedback) · Discipline in organizations; when not to establish rules · Motivation and leadership in combination · Performance management · Self-concept and the importance of positive reinforcement

GET ORGANIZED! IMPROVE YOUR WORKFLOW AND BOOST YOUR PRODUCTIVITY The typical business person experiences 170 interactions or distractions per day and has a backlog of 200-300 hours of incomplete work. Many of us are overwhelmed by too many emails, frustrated by interruptions and constant multi-tasking, and never seem able to step off the treadmill long enough to get organized. Instead, we try to solve everything by working faster and longer in a world that does not show any signs of slowing down. Effective workflow is about the art of choices, actions, attention and energy, balanced with a workflow system that will support you as you navigate through the day.

This seminar offers strategies and solutions to eliminate productivity roadblocks, leading to better selfmanagement and productivity.

Topics · 12 Key areas of productivity · Designing a workflow system to manage traditional files, virtual files and email · Creating a task management system · Best practices for better work habits · Taming the chaos in your Inbox · Self-care and how it affects personal productivity

GETTING THINGS DONE THROUGH INFLUENCE Discover the power of strategic influence, with or without the power of position.

Learn the principles of ethical influence.

Return to your workplace with greater confidence in your leadership and influencing ability.

Topics · Defining your objectives. What do you want to make happen? · Effective influencing skills, with or without legitimate ‘power’ · Establishing effective networks · Identifying and developing strategic allies · Getting others on-side · Creating an exchange framework to facilitate adoption of your ideas and initiatives · Strategies for partnering with your boss · What to do when influencing doesn’t work

COURSE: BUS 138 | 7 Hours | $355 + GST Section 021 Downtown Campus Mar 5 | R | 8:30 am - 4:30 pm Instructor: Fred Jacques, PhD Certificate for Emerging Leaders Topic Area: Professional Skills

COURSE: BUS 270 | 7 Hours | $355 + GST Section 004 Downtown Campus Mar 30 | M | 8:30 am - 4:30 pm Instructor: Georgina Forrest Certificate for Emerging Leaders Topic Area: Personal Effectiveness

COURSE: BUS 146 | 21 Hours | $795 + GST Section 047 Main Campus Jun 9 - 11 | TWR | 8:30 am - 4:30 pm Instructor: Kathleen McAuley BAdmin, MCE Certificate for Emerging Leaders Topic Area: Professional Skills

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BUSINESS SEMINARS GOOD WRITING IS GOOD BUSINESS

INTEGRATIVE LISTENING: THE LEADER’S EDGE NEW

Writing is a necessary skill in nearly every job. Most of us didn’t go to school to become writers, but we often spend many hours a day writing email messages, reports and proposals. In this seminar, you will learn practical, easy-to-apply tips and tricks for effective business writing. You will develop the skills required to write effectively: know your audience; define your purpose; deliver crisp, concise communication; and get results using various types of documents. You will be able to apply these techniques in everyday writing, whether you are writing email messages or complex technical reports.

Listening is the cornerstone of effective communication, and is a core practice of leadership that helps us engage, encourage and lead people. Integrative listening is more than active listening, and goes beyond hearing or rephrasing.

The goal and the leader’s responsibility is to achieve and sustain integrity — defined literally as completeness — through skillful listening. It requires an outer or strategic leadership focus, which is about being able to listen in the context of the larger picture, other dynamics, desired results, productivity, and performance. This seminar is based on the premise that each and every encounter requires us to listen all over again with a clear and unencumbered focus. Learn to facilitate leadership through listening; to understand listening as a foundational leadership skill for engagement, empowerment, productivity and inspired accountability.

Topics · Planning and organizing documents · Writing clear and concise documents that get results - quickly · Brushing up on grammar to avoid the ten most distracting writing errors · Using a five-step editing checklist to catch mistakes before you click Send or Print

COURSE: BUS 258 | 7 Hours | $355 + GST Section 006 Downtown Campus May 13 | W | 8:30 am - 4:30 pm Instructor: Julie Vouri, BSc, MBA Certificate for Emerging Leaders Topic Area: Communication

Topics · Exploring listening behaviours · Multi-dimensionality of listening · ‘Speed-of-life’ tools and strategies to enhance integrative listening skills · Improving listening effectiveness · Facilitating leadership through listening

COURSE: BUS 279 | 14 Hours | $355 + GST Section 001 Downtown Campus Mar 17 and 24 | T | 8:30 am - 4:30 pm Instructor: Janice Kobelsky, CMA, FCMA

LEADERSHIP IN ACTION The constantly shifting context of today’s business world demands a new approach to leadership. This new style of leading and managing requires an in-themoment approach to both relationships and work. In this seminar, you will experience a leadership approach based on leading edge methods for leadership action. This approach concentrates on building relationships, teamwork and problem solving through structured practice. Acceptance, cooperation, supportive behaviour, interactive listening, and the ability to take forward moving action on a given task are the rules of the game. It is a new and required approach to the successful navigation of complexity and change.

Topics · The leadership demands of complexity and change · Exploration and practice to develop skills in: · Dealing with mistakes · Increasing awareness and listening · Saying “yes and” as an approach to problem solving and innovation · Building teamwork and collaboration · Inspiring, leading and following

COURSE: BUS 271 | 7 Hours | $355 + GST Section 002 Main Campus Apr 14 | T | 8:30 am - 4:30 pm Instructor: Esther Hudson, MAdEd, CHRP Certificate for Emerging Leaders Topic Area: Personal Effectiveness

Certificate for Emerging Leaders Topic Area: Communication

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BUSINESS SEMINARS LEADING TO ENGAGE EMPLOYEES NEW

LEADING WITH CULTURAL INTELLIGENCE

LEADING YOURSELF AND OTHERS THROUGH CHANGE

When employees find meaning in their work, they are more likely to feel satisfied and engaged. For the organization, this translates into greater employee effectiveness and productivity.

When staff are happy, they are team oriented, less likely to move on, and more likely to act in the best interests of the organization. In contrast, when employees do not feel a sense of meaning or engagement in their work, a multitude of problems can occur.

The resulting poor attitudes, negative behaviours, and absenteeism can be detrimental to an organization’s morale, culture, performance and revenue.

This seminar is intended for leaders wishing to learn and implement effective strategies of organizational psychology to foster positive employee attitudes and behaviours, increase employee performance, motivation, productivity, and generally improve employee engagement and job satisfaction levels.

One-fifth of Canada’s population was born outside of Canada. Many firstand second-generation immigrants are influenced heavily by their own cultural values. As Canada continues to become more diverse, crosscultural communication is becoming integral to effective and sustainable business practices. Implementing cultural awareness and cross-cultural communication strategies maximizes the value of client and employee relationships, while enhancing recruitment retention efforts.

Understanding cultural differences creates awareness that allows individuals to perform their jobs in a more meaningful, impactful, effective and profitable way. Discuss how to recruit, negotiate, market manage and communicate cross-culturally to enhance productivity and profitability, and create a healthier and happier workplace.

While organizations have spent a great deal of time on the project implementation side of change, they still struggle with the human element.

Organizational restructuring, company mergers and acquisitions, technology implementations, software upgrades, process improvements and other big changes in the workplace can result in unforeseen problems, as well as frustration, confusion and tension among staff. Recognizing that change is an inevitable part of today’s workplace, this seminar is an opportunity to discuss change and the best road to successful outcomes. The focus will be on minimizing the negative effects of change. You will walk away from this seminar equipped with new tools and strategies to help you plan, implement and reinforce your next change effort, greatly improving your chances for smooth and successful change.

Topics

Topics

· Identifying ways culture influences communication · Verbal and non-verbal communication · Strategies and tools to communicate effectively cross-culturally · Recruitment and retention

· Types of change · Change models · Components of successful change initiatives · Building resilience during change · Planning and implementing successful change initiatives · Techniques to identify and minimize resistance to change · Reinforcing new behaviours and processes

Topics · Introduction to organizational psychology · Employee attitudes and behaviours · Leadership behaviours that contribute to employee engagement, job satisfaction, effective team work, work motivation, and productivity · Aspects of group dynamics and how to develop strategies to enhance team work, motivation, and team performance · Strategies for addressing workplace issues and challenges related to organizational behaviour

COURSE: BUS 278 | 7 Hours | $355 + GST Section 001 Main Campus Mar 9 | M | 8:30 am - 4:30 pm Instructor: Angela Ripley, MEd

COURSE: BUS 268 | 7 Hours | $355 + GST Section 002 Downtown Campus Apr 10 | F | 8:30 am - 4:30 pm Instructor: Tina Varughese, BA, BComm Certificate for Emerging Leaders Topic Area: Building Relationships

COURSE: BUS 267 | 14 Hours | $589 + GST Section 005 Downtown Campus Feb 10 - 11 | TW | 8:30 am - 4:30 pm Instructors: Dasa Chadwick, MA, CHRP, and Nicole Tsui, BA, CHRP Certificate for Emerging Leaders Topic Area: Building Relationships

Certificate for Emerging Leaders Topic Area: Building Relationships

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BUSINESS SEMINARS LEAVE A LASTING IMPRESSION AND INCREASE YOUR SUCCESS

LEVERAGING GENERATIONAL DIFFERENCES AT WORK

It’s been said that life is one long sales call. What do you think of that analogy? There is likely some merit to that statement and here’s why! A great portion of your day is likely spent influencing others to do what you want them to do, see events as you see them, and ultimately support your idea, product or service. Most people support people they like, trust, and believe to be capable. Whatever your goals, the results you achieve in advancing your success starts with how you present yourself and establish your credibility both personally and professionally. Regardless of our professions, industry or business, we live and work in competitive environments.

Knowing how to distinguish ‘you’ — as well as your ideas, products, services and approach — from others will give you a competitive edge. Your ability to make your offerings memorable, and have them connect with your clients’ needs, wants and nice-to-have’s, will make your work less stressful, more collaborative, productive and fun. In this workshop, discover processes you can apply to brand your uniqueness in a way that leaves a lasting impression.

In today’s generationally diverse workplaces, generational differences can be a source of conflict or greater creativity and productivity. This one-day seminar provides an overview of the four generational groups, discusses differences and similarities, and explores the workplace expectations of each generation. Leave with specific strategies to leverage generational strengths in areas including communication, motivation, feedback, decisionmaking and employee engagement.

Leverage the unique characteristics and perspectives available in a generationally diverse workplace, improving individual performance and team collaboration.

Topics · Overview of the four generational groups · Differences and similarities · Workplace and leadership expectations by generational groups · Leveraging generational talents to improve individual and team performance · Strategies for working in a generationally diverse workplace

Topics · Keep your business development activities on track · Tailor your business development approach to be of high value to the recipient and get to YES sooner versus later · Achieve mutually desirable results in a respectful and timely manner · Maximize your time, energy and effort in working with others · Identify ways to add value and leverage your opportunity for the future

COURSE: BUS 273 | 7 Hours | $355 + GST Section 002 Downtown Campus Feb 20 | F | 8:30 am - 4:30 pm Instructor: Dasa Chadwick, MA, CHRP Certificate for Emerging Leaders Topic Area: Professional Skills

COURSE: BUS 264 | 7 Hours | $355 + GST Section 003 Downtown Campus Jun 9 | T | 8:30 am - 4:30 pm Instructor: June Donaldson, MBA, EdD, Mediator/Arbitrator

MANAGING STRONG PERSONALITIES Do you manage a ‘strong personality’?

These are the people who can turn a simple request into a 30-minute debate, or offend a dozen colleagues with a single email. These individuals can hijack meetings, turn discussions into heated debates, and challenge the team’s plans and priorities. As a result these strong personalities may miss critical deadlines, distract you from key priorities and impact the effectiveness of your entire team. Strong personalities are typically smart and talented individuals, but managing them can be exhausting. This workshop offers a streamlined approach for managing. You will learn simple strategies, solutions and shortcuts to channel the talent and energy of these valuable people. You will practise in class to ensure you have the confidence you need to tackle even the most frustrating issues as they arise. And with your new skills, you may even find you have more time and energy too!

Topics · The 5-Step Model: A stepby-step approach · Assessing the situation · What needs to change?

Managing the scope · Sources of unwelcome behaviour · Delivering feedback that inspires change · Follow up techniques for sustained changes · Practise real-world challenges such as accountability, motivation, teamwork, meeting etiquette and time management

COURSE: BUS 269 | 7 Hours | $355 + GST Section 004 Downtown Campus Apr 30 | R | 8:30 am - 4:30 pm Instructor: Crystal Dreeshen, BA, CEC Certificate for Emerging Leaders Topic Area: Building Relationships

Certificate for Emerging Leaders Topic Area: Building Relationships

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BUSINESS SEMINARS MEETING THE CHALLENGE OF LEADERSHIP

MENTAL TOUGHNESS: TRAINING FOR SUCCESS

Based on the concept that leadership comes from the person — not the position — this seminar focuses on developing the leader in you. Using a practical and widely used model that is founded on the philosophy that any individual at any level occupying any position in any organization can be a leader, you will explore both the nature and practice of leadership. You will identify your strengths as a leader, learn the five key practices of successful leadership, and focus on continued development. There will be an emphasis on building self-confidence and applying your learning to your day-to-day professional life.

Every business needs people who are talented, driven, and mentally tough.

Research shows that mental toughness is the key to confidence, motivation, and success any time your life gets difficult. Have you wondered how to remain persistent and confident when adversity hits? How to cope effectively when others are treating you poorly?

How to motivate yourself to take action on critical tasks? How to always perform great in presentations and meetings?

Mental toughness practices enable you to master yourself mentally and emotionally. Learn how to become your own success coach so you can get the results you want in your job or life.

Topics

Topics

· The nature of leadership, and the difference between management and leadership · The five key leadership practices: Model the Way, Inspire a Shared Vision, Challenge the Process, Enable Others to Act, and Encourage the Heart · Practical applications of the five key practices · Approaches and tools to ensure open and effective interpersonal communication · Strategies for enabling and rewarding effective behaviour in others · Leading with integrity to promote both personal and organizational values · A personal-best leadership development plan

· The components of self-mastery and mental toughness · How to diagnose a challenge so you can conquer it · How to create unshakable confidence when you need it the most · How to conquer adversity · How to motivate yourself to take action on critical tasks · How to perform flawlessly in high pressure presentations and meetings · How to persevere through extremely difficult or boring work situations

COURSE: BUS 140 | 14 Hours | $589 + GST Section 020 Downtown Campus Mar 3 - 4 | TW | 8:30 am - 4:30 pm Instructor: Fred Jacques, PhD Certificate for Emerging Leaders Topic Area: Personal Effectiveness

COURSE: BUS 130 | 14 Hours | $589 + GST Section 037 Main Campus Apr 23 - 24 | RF | 8:30 am - 4:30 pm Instructor: Lisa Brown, BA, MA Certificate for Emerging Leaders Topic Area: Personal Effectiveness

MENTORING SKILLS Best-in-class organizations embrace mentoring as an important part of their culture. Mentoring has proven to be extremely effective in engaging employees, recognizing and developing their potential and building learning capacity. In this interactive and experiential workshop, be introduced to a mentoring model that incorporates coaching skills and strategies designed to enhance your mentoring presence.

Explore and practise these skills in a safe environment, using real situations from your workplace. Leave with an understanding of what mentoring is, and is not, having gained confidence in utilizing the skills required to establish and maintain an effective mentoring relationship. Focusing on both those receiving mentorship and those in the mentor role, you will be guided on how to establish the relationship and how to develop and excel within it. Receive tips on designing effective mentoring relationships and navigating the intergenerational workforce.

Topics · A mentoring model for success · The difference between your mentor’s hat, and the other hats that you wear · The benefits of mentoring and some possible traps · The role of coaching skills in successful mentoring: Listening, Curiosity, Powerful Questions · Acknowledgement and championing · Designing mentoring relationships: Some dos and don’ts · The impact of the intergenerational workforce

COURSE: BUS 244 | 14 Hours | $589 + GST Section 009 Main Campus Mar 26 - 27 | RF | 8:30 am - 4:30 pm Section 010 Downtown Campus Jun 11 - 12 | RF | 8:30 am - 4:30 pm Instructors: Maureen Motter-Hodgson, BEd, MEd, CPCC, and Carolyn Poole, BSc, CPCC, CCMC, PCC Certificate for Emerging Leaders Topic Area: Building Relationships

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TO REGISTER: PAGE 1 | CERTIFICATES: PAGE 85 | DESIGNATIONS: PAGE 112 | DAYS: MTWRFSU

BUSINESS SEMINARS NEGOTIATING SKILLS FOR WOMEN

OVERVIEW OF STRATEGIC PLANNING

POWER AND SCIENCE OF COACHING

We all negotiate in our lives, everyday.

We negotiate at work, home, school, and even in our volunteer settings.

Recent research into negotiating styles and gender has revealed that while women may be more inclined to negotiate and collaborate, they may be at a disadvantage in some negotiating situations. Learn about the different expectations and outcomes achieved by women negotiating, compared to men, and a combination of planning and techniques that can help you achieve better outcomes. Explore an effective approach that is neither too hard, nor too soft, and creative ways to search for the best outcomes achievable for both sides.

You don’t have to be a born negotiator to achieve beneficial results in negotiating.

There are skills and techniques that can be learned and applied in many situations to improve your outcomes.

“If you don’t know where you’re going, you’ll probably end up someplace else.”

This well-known saying illustrates why organizations need strategic plans; to guide and map the desired future for the business. In this seminar, learn the basic concepts and processes involved in strategic planning, understand why strategic planning is essential for the success of an organization, and realize that the key to making the plan work is a commitment to implementation.

Discover how you can inspire and empower others to reach their full potential by combining powerful coaching skills with new lessons from the emerging field of positive psychology, and from the field of applied neuroscience. This highly interactive workshop is designed for those who want to know more about the growing trend toward coaching, are motivated to develop their own coach-like skills, and who are curious about exciting researchbased evidence on positivity and happiness. You will leave knowing how to better engage others in maximizing their gifts and talents, and you will also leave knowing more about yourself and how you choose to view your world.

Topics

Section 005 Main Campus Feb 10 | T | 8:30 am – 12 pm Instructor: Nadine Ryan-Bannerman, MEd (Adult Education), ACC

· What is strategic planning? · Difference between a vision and a mission · How organizations develop a vision and a mission · Importance of defining organizational values · Gathering information for a strategic plan · Deciding what to do and how to do it · How organizations determine strategic objectives · Importance of implementing your strategic plan

Certificate for Emerging Leaders Topic Area: Not applicable

COURSE: BUS 257 | 7 Hours | $355 + GST

COURSE: BUS 223 | 3 Hours | $139 + GST

Section 005 Downtown Campus Apr 24 | F | 8:30 am - 4:30 pm Instructor: Kim VanKosh. BSc, MBA Certificate for Emerging Leaders Topic Area: Professional Skills

Topics · Distinguishing between coaching, mentoring, consulting and training · Essential coach-like skills including asking powerful questions, listening attentively, creating awareness in others and helping others to make plans and take action · Basic principles of positive psychology; using positive psychology tools and techniques for increased personal awareness and satisfaction, and to help others increase their own awareness and positivity · Connections between a coach approach and applied neuroscience · Practise a coach approach for implementation immediately back at work, and in other areas of your life.

COURSE: BUS 212 | 14 Hours | $589 + GST Section 009 Main Campus May 11 - 12 | MT | 8:30 am - 4:30 pm Instructor: Kara Exner BA, MCEd, CPCC, PCC Certificate for Emerging Leaders Topic Area: Coaching

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BUSINESS SEMINARS POWERFUL PRESENTATIONS The professionals most valued and sought after by organizations are those who can communicate ideas and values to colleagues and clients, instill enthusiasm for good ideas, influence others to support their projects, and persuade them to see alternate perspectives. Everyone has the power to influence the growth and direction of an organization by showing others why an idea can contribute to the organization’s development. This seminar shows you how to share your ideas and perspectives — how to plan, prepare and deliver oral presentations that will reach specific audiences. A step-by-step approach to preparation and delivery of presentations will be followed by immediate practical application of each step. Participants will give and receive feedback, including video feedback. You may bring a jobrelated topic and relevant information to practise presentation design and delivery. Some homework may be required. Enrolment is limited to ensure maximum individual attention.

Topics · Analyzing your audience · Defining the purpose of the presentation · Preparing effective introductions · Organizing the presentation · Reinforcing impact through basic visual aids · Handling question-andanswer sessions · Speaking with confidence · Developing a rapport with your audience

COURSE: BUS 114 | 21 Hours | $765 + GST Section 026 Main Campus Mar 10 - 12 | TWR | 8:30 am - 4:30 pm Instructor: Donalda Cormier, BA, MEd Certificate for Emerging Leaders Topic Area: Communication

REINVENTING YOUR LIFE FROM ORDINARY TO EXTRAORDINARY While most of us don’t think of ourselves as adventurers, there are lessons to learn from explorers and others with creative and adventurous personalities — lessons that can lead us to greater professional and personal success. In this seminar, learn to use an adventurer’s curiosity to turn the ordinary into the extraordinary. Hear stories of individuals who have looked at things already done, and then gone further with their own creativity and unusual combinations.

Be inspired to rediscover your dreams and goals, unlock your passion and create fresh innovations. Feel motivated to leave behind your limitations, lose your baggage, and find yourself! Be prepared to undertake an adventure of discovery. Whether you’re longing for a career or lifestyle change, or you simply want more fun and activity in your days, this one-day exploration will have you imagining possibilities you’ve never thought of before.

Topics · Discover how curiosity can generate improvements in business and life · Understand the value of unconventional approaches to problem solving · Learn where to look for inspiration · Working with others on the journey to achieve your goals · Putting aside limited thinking to solve problems · Building courage through calculated risks and minimizing the risk of taking the road less travelled · Finding inspiration when outcomes take years to achieve · Using unstructured time to spark creativity, new skills and relationships

SECRETS TO NETWORKING SUCCESS Have you ever found yourself scrambling for a business card? Does the idea of talking to people you’ve never met send you running from the room? Have you ever wondered why some people seem so at ease introducing themselves, their organization and what they do? Join us for an interactive opportunity to learn from past experiences, share stories of false starts, clammy hands and awkward conversation. In this fast-paced and entertaining session, we’ll focus on positive strategies for those who are networking-challenged and guide them towards connecting for personal and professional success.

Topics · · · ·

What is networking?

Networking in person and online Tools of effective networking Methods of building and maintaining your network · Individual action planning

COURSE: BUS 255 | 7 Hours | $355 + GST Section 003 Downtown Campus Mar 31 | T | 8:30 am - 4:30 pm Instructors: Dasa Chadwick, MA, CHRP, and Nicole Tsui, BA, CHRP Certificate for Emerging Leaders Topic Area: Personal Effectiveness

COURSE: BUS 272 | 7 Hours | $355 + GST Section 002 Main Campus Feb 9 | M | 8:30 am - 4:30 pm Instructor: Carol Patterson Certificate for Emerging Leaders Topic Area: Personal Effectiveness

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TO REGISTER: PAGE 1 | CERTIFICATES: PAGE 85 | DESIGNATIONS: PAGE 112 | DAYS: MTWRFSU

BUSINESS SEMINARS STRENGTHENING YOUR LEADERSHIP SKILLS

STRESS LESS: MANAGING WHAT’S ON YOUR MIND

SUCCESSFUL TEAMS: HOW TO BUILD THEM

Organizations are steered by leaders who understand how to mobilize others onto a common ground of performance and alignment. Yet, a business philosophy of doing more with less, often leaves little time in the day to lead.

Hone your leadership approach through this seminar, which has been designed to provide the essential leadership skills for having a measurable impact on the performance and commitment of others. You will complete the pre-course feedback instrument, Footprint®, which offers you the opportunity to receive confidential feedback from direct reports and peers on your leadership effectiveness, with your results integrated into the seminar’s concepts throughout the two days.

Do you have headaches, or tight neck and shoulders? Do you feel anxious, irritable and frustrated at home or at work? Do you use caffeine and other habits to cope with everyday demands?

Are you lashing out at others, or conversely, withdrawing from your life? If you have answered yes to any of these questions, or would like to prevent these and other threats to your wellness, you will benefit from this session. Thriving in uncertain and demanding times takes a concentrated effort. You must learn how to control stress. Managing stress is no longer a soft skill. It is critical to your optimal performance at home or in the office.

Why do some teams seem to naturally work well together and others require more effort? What can a leader do to build and maintain a strong team?

The leader’s challenge begins with recognizing the diversity within a team and inspiring all members toward a common cause. Even with a highly functional team, it is important for you to determine what is working and what is not. In this seminar, discuss how to identify common issues. Then, refine your skills to address these issues. Learn key elements of a strong and successful team, and discover how to apply principles to enhance these elements in your own team situation.

Topics

Topics

· Choosing healthy coping strategies and eliminating unhealthy strategies · Negative and positive dialogue · Goals and action plans · Creating an external support system · Relationship dynamics · Physical, emotional and behavioural indicators of stress · How diversity enhances a group or work environment · Balancing the stresses of varying perspectives with utilizing them to propel relationships forward · Journaling to manage anxiety · Conflict resolution management · Communication strategies to express needs, wants, observations and thoughts for conflict management · Leadership qualities that can alleviate stress reactions · Your sphere of influence and how it contributes to stress and distress

· · · ·

Topics · Balancing your role as manager and leader within a business environment · Recognizing three key interpersonal skills valued in today’s organizations · Using mission, vision, and values as the cornerstone to your leadership strategy · Expanding your value-add as a leader · Creating a work environment of inclusion, empowerment, and collaboration · Communicating performance objectives and relating these to corporate strategy · Reinforcing three primary ways people engage with their organization · Reaffirming your leadership attributes · Strengthening your leadership approach through the results of the Footprint® survey

COURSE: BUS 176 | 14 Hours | $589 + GST Section 010 Downtown Campus Feb 24 - 25 | TW | 8:30 am - 4:30 pm Instructor: John Bogard, BAdmin Certificate for Emerging Leaders Topic Area: Personal Effectiveness

· · · · · · ·

What is a strong team?

Key dysfunctions of a team Fostering trust Managing conflict and encouraging debate Gaining commitment and accountability Creating a results orientation Effective communication Motivation and engagement Strengths and weaknesses Embracing diversity and bridging the generations Leading with heart and authenticity

COURSE: BUS 260 | 7 Hours | $355 + GST Section 006 Downtown Campus Mar 20 | F | 8:30 am - 4:30 pm Instructor: Maria Saley, MBA, CEC, PCC Certificate for Emerging Leaders Topic Area: Building Relationships

COURSE: BUS 207 | 7 Hours | $355 + GST Section 012 Main Campus Apr 16 | R | 8:30 am - 4:30 pm Instructor: Kirk Macdonald, NCC, ACC Certificate for Emerging Leaders Topic Area: Personal Effectiveness

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BUSINESS SEMINARS TEAM SURVIVAL SKILLS: TAKE IT OUTSIDE! Grab your coat and hat, let’s go out and lead! This seminar invites you to challenge yourself in an outdoor setting by actively participating in activities that will heighten awareness of your leadership style and challenge you to try new approaches and techniques that will increase your effectiveness as a leader. Through practical experiences, action-packed activities and reflective debriefing, you will tap into your creative capacity, stimulate your problemsolving skills, and hone your abilities to communicate effectively as a leader. By engaging actively and kinesthetically, participants have a chance to experiment and gain self-awareness in powerful and enlightening ways. Facilitated group challenges, experiential learning activities and guided debriefing sessions provide immediate feedback loops that increase personal leadership skills — skills that are transferable and applicable to the leadership challenges that adults face in their daily lives.

Topics · · · · · ·

Creative problem-solving Risk-taking Strategic thinking Ethical leadership Dealing with change and uncertainty Understanding and working with leadership styles · Cooperative team performance

TIME MANAGEMENT It is often difficult to devote sufficient time to the duties and responsibilities of one’s job. This seminar is designed to offer you a set of workable techniques for organizing your time to yield better results in the same amount of time, or the same results in less time. Participants will analyze their own time management problems, participate in experiential learning exercises that highlight effective time management techniques, and learn specific approaches to solving time management problems through better communication.

Topics · How are you spending your time? · Checklist of typical time management problems · Analysis of time allocation · Sharing of time management problems · General approaches to better time management · Telephones · Meetings · Interruptions · Specific approaches to specific problems · Implementation

COURSE: BUS 111 | 7 Hours | $355 + GST Section 040 Downtown Campus Jan 27 | T | 8:30 am - 4:30 pm Instructor: Robert Schulz, PhD

TOXIC WORKPLACES: STRATEGIES TO CREATE HEALTHY ENVIRONMENTS If you ask an individual to name a toxic employee in their workplace, it’s almost guaranteed that they will start to offer you a name. Actually, it may be more than just one person. Characterized by rising turnover, plummeting engagement, and losses in productivity and profits, toxic workplaces affect more than a company’s bottom line. This one-day workshop explores the characteristics of toxic workplaces; how these environments affect individuals, teams and organizations; and proven methods of cleaning up your workplace toxins.

Topics · How are toxic workplaces formed? · Toxic workplace self-assessment · Effects of toxic workplaces on the health of individuals, teams and organizations · Toxic workplace myths · Ways to survive and thrive in a toxic environment

COURSE: BUS 211 | 7 Hours | $355 + GST Section 005 Downtown Campus Apr 29 | W | 8:30 am - 4:30 pm Instructors: Dasa Chadwick, MA, CHRP, and Steve Zanini Certificate for Emerging Leaders Topic Area: Professional Skills

Certificate for Emerging Leaders Topic Area: Professional Skills

COURSE: BUS 199 | 7 Hours | $355 + GST Section 007 Main Campus Jun 24 | W | 8:30 am - 4:30 pm Instructor: Julia Szucs Certificate for Emerging Leaders Topic Area: Building Relationships

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TO REGISTER: PAGE 1 | CERTIFICATES: PAGE 85 | DESIGNATIONS: PAGE 112 | DAYS: MTWRFSU

BUSINESS SEMINARS WRITING WINNING PROPOSALS Are you unsure of how to create an effective proposal? As a consultant or vendor, you must submit a proposal that is focused on delivering what the client needs. You want to be selected to solve the client’s problem or provide the product. In this hands-on workshop, you will learn how to dissect a Request for Information (RFI), Request for Proposals (RFP) or Request for Quotations (RFQ) to craft a winning proposal. You will learn the key aspects of every successful proposal, and you will develop a proposal in response to an RFP. You’ll leave the workshop with tips, tools and techniques for creating winning proposals. At the end of this seminar, you will be able to: understand the difference between RFP, RFI and RFQ; develop an RFP compliance checklist; create themes to support your proposal; develop stories or examples that prove your ability to meet the client’s needs, and know the common sections in a proposal.

Topics · Types of proposals: Sales, Grants, Research, Solicited and Unsolicited · Development of your proposal: Planning, Pitching, Proposing and Follow-up · Templates for proposals · Professional writing skills

CORPORATE TRAINING Talk to us. Whether you are an HR specialist, a team leader or a manager in search of training programs, you can find what you need through Continuing Education.

Together we can create the right training — taught by the right expert — at the right time and place.

To help you get the best return on your corporate training investment, U of C Continuing Education can facilitate a needs assessment, and provide proven programs and customized training.

Continuing Education’s corporate training team have extensive experience in adult education, and the instructors are experts in their fields. Together, they can provide you with proven course content and expert delivery that meets your organization’s training needs.

Your Corporate Training Objectives: · · · · · ·

Enhanced performance and productivity Enhanced teamwork Greater creativity and problem solving skills Reduced time per task and error rate Improved quality of customer service Enhanced satisfaction in the workplace and of the organization

As your Corporate Training partner, Continuing Education provides: · · · · · · · ·

Seminars and courses that go beyond theory Knowledge and tools that can be applied directly in the workplace Customization of public courses and seminars to meet your strategic initiatives Follow-up sessions to enhance the transfer of learning Delivery of courses and seminars at times and locations that work for you Experienced and knowledgeable facilitators who are experts in their fields Credential opportunities through the University of Calgary Rewards for your employees through parchments of recognition

For more information, call 403.220.2988, or visit conted.ucalgary.ca/corporatetraining/

COURSE: BUS 245 | 7 Hours | $355 + GST Section 007 Main Campus Apr 16 | R | 8:30 am - 4:30 pm Instructor: Julie Vouri, BSc, MBA Certificate for Emerging Leaders Topic Area: Professional Skills

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COURSES Winter/Spring/Summer 2015

COURSES

for personal and professional development.

Courses listed here are offered between January 1 and August 31, 2015. For additional information on many of the courses listed here, and to register, go to conted.ucalgary.ca. Upcoming fall 2015 courses will be listed in the next program guide and posted to the website in June.

ACADEMIC PREPARATION 403.220.2952 adedlife@ucalgary.ca

ACADEMIC UPGRADING — UNDERGRADUATE These courses are for students who require academic upgrading for admission to the University of Calgary.

Information on U of C’s admission requirements is obtained from Recruitment and Admissions, or faculty offices. Textbooks are available for purchase at the U of C Bookstore.

Withdrawal Policy: Withdrawal requests must be received prior to the start of the third class. No withdrawals will be issued after that deadline. A $50 administration fee applies.

ENGLISH ENGLISH 2 This course is designed to prepare you for university entrance. The course focuses on the study of literature and non-print media with the writing of longer essays. Students will learn research and documentation methods needed for academic essays.

Prerequisite: English 20, 20-1, UPG 120 English I

COURSE: UPG 220 | 39 Hours | $475 Section 016 Main Campus Jan 13 - Mar 26 | TR | 5:30 - 7:15 pm Section 015 Main Campus Jan 17 - Mar 28 | S | 10 am - 2:30 pm Section 017 Main Campus Apr 18 - Jun 27 | S | 10 am - 2:30 pm

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MATHEMATICS

SCIENCE

MATH 1

BIOLOGY 1

This is the first of two courses designed to prepare you for university entrance.

The course covers the properties of real numbers, a brief introduction to number theory, exponents and radicals, algebraic expressions, factoring, linear and quadratic equations, inequalities, system of linear equations, polynomials and their properties.

This is the first of two courses designed to prepare you for university entrance.

Through the study of biology (life and living systems), learners are given an opportunity to explore and understand the natural world through the themes of diversity, energy, equilibrium, matter and systems. The major units developed in this course include energy and matter in the biosphere, ecosystem and population change, photosynthesis and cellular respiration, and human systems.

Prerequisites: Pure Math 10, 10C

COURSE: UPG 105 | 70 Hours | $495 Section 029 Main Campus Jan 12 - Apr 15 | MW | 6 - 8:30 pm

MATH 2 This is the second of two courses designed to prepare you for university entrance. The course covers the properties of transformations, exponential and logarithmic functions, trigonometric functions, sequences and series, the conic sections, and selected topics in probability and statistics.

Prerequisite: Pure Math 20, UPG 105 Math I

COURSE: UPG 101 | 70 Hours | $495 Section 040 Main Campus Jan 12 - Apr 15 | MW | 6 - 8:30 pm Section 041 Main Campus Jan 13 - Apr 9 | TR | 5 - 7:30 pm Section 042 Main Campus Apr 20 - Jun 8 | MTR | 6 - 9 pm

Prerequisite: Science 10

COURSE: UPG 110 | 39 Hours | $475 Section 008 Main Campus Apr 13 - May 27 | MW | 6 – 9 pm

BIOLOGY 2 This is the second of two courses designed to prepare you for university entrance.

Through the study of biology (life and living systems), learners are given an opportunity to explore and understand the natural world through the themes of diversity, energy, equilibrium, matter and systems. The major units developed in this course are; nervous and endocrine systems; reproduction and development; cell division, genetics and molecular biology; and population and community dynamics.

Prerequisites: Biology 20, UPG 110 Biology 1; and Chemistry 20, or UPG 140 Chemistry 1 recommended.

COURSE: UPG 210 | 39 Hours | $475 Section 010 Main Campus Jan 12 - Mar 3 | MW | 6 - 7:45 pm Section 011 Main Campus Jun 1 - Jul 15 | MW | 6 - 9 pm

TO REGISTER: PAGE 1 | CERTIFICATES: PAGE 85 | DESIGNATIONS: PAGE 112 | DAYS: MTWRFSU

COURSES

“

I appreciated the convenience of online learning. It definitely helped me manage my time.”

Cheralee Kattenburg.

Graduate.

Certificate in Adult Learning specializing in Workplace Learning good thinking.

CHEMISTRY 1

PHYSICS 1

This is the first of two courses designed to prepare you for university entrance.

The course covers several major concepts related to the nature of matter and the nature of a chemical reaction and chemical change. Major units include diversity of matter and chemical bonding, matter as solutions, acids and bases, forms of matter, gases and quantitative relationships in chemical changes.

This is the first of two courses designed to prepare you for university entrance. It provides an introduction to the motion and energy of objects and waves. Specific units include kinematics, dynamics, circular motion, work/energy, oscillatory motion, and mechanical waves.

Prerequisite: Pure Math 10 and Science 10.

COURSE: UPG 140 | 39 Hours | $475 Section 008 Main Campus Apr 16 - May 28 | TR | 5 – 8 pm

CHEMISTRY 2 This is the second of two courses designed to prepare you for university entrance. The themes of changes, energy and systems are central to the course, and equilibrium and matter are subordinate themes. Specific units include thermochemical changes, chemical changes of organic compounds, electrochemical changes, and chemical equilibrium focusing on acid-base systems.

Prerequisite: Chemistry 20, UPG 140 Chemistry 1

COURSE: UPG 240 | 39 Hours | $475

Prerequisite: Pure Math 10 and Science 10.

COURSE: UPG 130 | 39 Hours | $475 Section 008 Main Campus Apr 16 - May 28 | TR | 5 – 8 pm

PHYSICS 2 This is the second of two courses designed to prepare you for university entrance. This course builds on the knowledge and experience gained from previous science courses. Specific units include: momentum and impulses, forces and fields, electromagnetic radiation, and atomic physics.

Prerequisites: Physics 20, UPG 130 Physics I

COURSE: UPG 230 | 39 Hours | $475 Section 010 Main Campus Jan 17 - Mar 28 | S | 10 am - 2:30 pm Section 011 Main Campus Jun 2 - Jul 14 | TR | 5 - 8 pm

EXAM PREPARATION – POST GRADUATE GMAT TEST PREPARATION This GMAT preparation course, offered

by University of Calgary Continuing Education in collaboration with The Renert Centre, prepares you to meet today’s high admission standards and boost your score for MBA/graduate business schools. Drawing on over 20 years of experience in GMAT preparation, this course provides in-depth coverage of every area of this challenging exam: problem solving, data sufficiency, sentence correction, critical reasoning, reading comprehension, and analytical writing. Our GMAT preparation program is complete, and the materials are constantly updated to reflect current GMAT standards. Students will receive a diagnostic math test, 26 hours of instructor-led lectures, ongoing support time until the day of their GMAT test, and free retakes of the course.

COURSE: ADL 901 | 26 Hours | $1,095 + GST $995 + GST if registered 30 days prior Section 031 Main Campus Jan 31 - Feb 1 and Feb 7 - 8 | SU | 9:30 am - 5 pm Section 032 Main Campus Mar 7 – 8 and 14 - 15 | SU | 9:30 am - 5 pm

Section 013 Main Campus Jan 13 - Mar 26 | TR | 5 - 6:45 pm

Section 033 Main Campus May 23 – 24 and 30 -31 | SU | 9:30 am - 5 pm

Section 012 Main Campus Jan 17 - Mar 28 | S | 10 am - 2:30 pm

Section 034 Main Campus Aug 22 – 23 and 29 - 30 | SU | 9:30 am - 5 pm

Section 014 Main Campus Jun 2 - Jul 14 | TR | 5 - 8 pm

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COURSES ADULT LEARNING 403.220.2952 adedlife@ucalgary.ca

Courses in this section are professional development opportunities for anyone who facilitates or works in adult learning or advising. These courses may be applied to the following certificates:

ASSESSMENT PRACTICE IN CAREER DEVELOPMENT Learn to skillfully manage the assessment process, as you master developing client profiles that describe relevant interests, skills, values and other personal factors. Emphasis is on using a variety of assessment techniques and guiding the client through the key steps in the career planning process as well as providing support for the career action plan.

DESIGNING LEARNING Discuss the basics of instructional design and how to effectively apply sound design principles to facilitate learning in face-to-face, online, group, and selfstudy contexts. Learn how to design learning activities that work, and learning assessments that will confirm that they worked. In this portfolio-based course, design a complete module of learning.

Prerequisite: BMC 352 Learning Online (see page 4)

· Adult and Community Education Certificate, page 87

Prerequisite: BMC 352 Learning Online (see page 4)

COURSE: ADL 129 | 40 Hours | $575

COURSE: ADL 212 | 30 Hours | $475

· Adult Learning Certificate, page 87

Section 011 Online Apr 7 - Jun 1

Section 023 Online Jan 13 - Mar 23

· Career and Academic Advising Certificate, page 89 · e-Learning Certificate, page 92 · Workplace Learning Certificate, page 111 SPECIAL OFFER Receive a 10 per cent discount per course by registering at the same time for three or more courses. Register by calling 403.220.2952 or online at conted.ucalgary.ca. Offer valid for the 2014/15 academic year.

CAREER DEVELOPMENT FOUNDATIONS Discuss the major career development foundations that underlie the modern practice of advising. Explore the essential components leading to employee and student success and retention whether in the workforce or in higher education.

Discuss important issues facing career practitioners as they strive to help individuals make life decisions.

Prerequisite: BMC 352 Learning Online (see page 4)

Section 024 Online Apr 7 - Jun 15

DIVERSITY IN ADULT LEARNING What are diversity issues in today’s world? How do they impact our perspectives, our communication, our relationships, our value systems, our ethical practice, our classrooms and workplaces? How do we find the balance in supporting the richness of diversity and maintaining our own sense of self?

Join us to explore the interlocking issues of diversity as they shape educational and management practices in the workplace and community.

ADULTS AS LEARNERS

COURSE: ADL 210 | 30 Hours | $475

Explore the teaching and learning transaction, from the learner’s perspective, by researching and reflecting on both the current literature and your own experiential understanding of how adults learn. Come prepared to learn about yourself as a learner and to develop new sensitivities to the diversity in styles and needs through interaction with your classmates and the instructor.

Section 011 Online Apr 7 - Jun 1

Prerequisite: BMC 352 Learning Online (see page 4)

COLLABORATIVE LEARNING TEAMS

Section 015 Online Jan 13 - Mar 9

Prerequisite: BMC 352 Learning Online (see page 4)

COURSE: ADL 106 | 40 Hours | $575 Section 024 Online Feb 10 - Apr 20

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COURSE: ADL 110 | 30 Hours | $475

We need new forms of knowledge, skills, and work relations for sustainability in today’s rapidlychanging workplace. The concepts of collaborative learning and the learning organization are new and promising creative strategies that respond to this need. In this course, enhance your knowledge of innovative response strategies for changing workplaces and develop powerful collaboration skills that create positive team learning experiences for yourself and others.

Section 016 Online May 5 - Jun 29

Prerequisite: BMC 352 Learning Online (see page 4)

Prerequisite: BMC 352 Learning Online (see page 4)

COURSE: ADL 127 | 30 Hours | $475

COURSE: ADL 121 | 40 Hours | $575

Section 011 Online Apr 7 - Jun 1

Section 022 Online Jul 7 - Sep 14

E-LEARNING: PRINCIPLES AND PRACTICE Learn about the field of e-learning and the principles, philosophies, models, approaches, technologies, and delivery modes used by practitioners of e-learning. Explore the various needs that e-learning practices can meet and the best ways to effectively implement e-learning to meet those needs.

TO REGISTER: PAGE 1 | CERTIFICATES: PAGE 85 | DESIGNATIONS: PAGE 112 | DAYS: MTWRFSU

COURSES ETHICS FOR PROFESSIONAL PRACTICE This course will allow you to address professional ethical issues in your role as an educator, advisor, manager, or other professional. Review basic concepts and skills that apply to the workplace and how they impact students, clients, colleagues or staff. Reflect on differing views and values and how these apply to various contexts and codes of ethics.

Prerequisite: BMC 352 Learning Online (see page 4)

COURSE: ADL 213 | 30 Hours | $475 Section 007 Online Feb 3 - Mar 30

FIELD OF ADULT AND COMMUNITY EDUCATION Join us to explore the history and philosophies that molded adult and community education. Also, reflect on your own history and philosophy to discover coherence in life and educational practice.

Prerequisite: BMC 352 Learning Online (see page 4)

COURSE: ADL 123 | 40 Hours | $575 Section 014 Online Apr 21 - Jun 29

HELPING SKILLS IN CAREER AND ACADEMIC ADVISING Examine the specific listening and helping skills for establishing the advising relationship. Identify and develop these skills, within the context of assisting others, to explore career and academic issues, and clarify and pursue their career goals.

Prerequisite: BMC 352 Learning Online (see page 4)

COURSE: ADL 211 | 30 Hours | $475 Section 015 Online Jan 27 - Mar 23 Section 016 Online May 19 - Jul 13

LEARNING IN THE WORKPLACE

TEACHING ONLINE

Enhance your capacity to meet workplace learning challenges through visionary and realistic planning.

This course will guide you through a systematic and thorough selfassessment. Then, with help, construct a personal development plan which will maximize your capabilities as a lifelong learner and provide you with a significant advantage in the emerging workplace.

After learning these valuable skills, you will be able to teach them to others.

To be an effective online instructor, you must be comfortable with the learning technology and familiar with the relevant instructional methods and approaches needed to ensure learner success.

Examine practical guidelines for teaching, strategies to support active learning, assessment, and evaluation of discussionboard participation. Engage in hands-on work to plan basic components of your own online lesson or course.

Prerequisite: BMC 352 Learning Online (see page 4)

COURSE: ADL 136 | 30 Hours | $475

COURSE: ADL 107 | 40 Hours | $575 Section 026 Online May 12 - Jul 20

ORGANIZATIONAL LEARNING

Prerequisite: BMC 352 Learning Online (see page 4) Section 008 Online Jan 27 - Mar 23

TRAIN THE TRAINER 1

Prerequisite: BMC 352 Learning Online (see page 4)

What are the characteristics of an outstanding trainer? Throughout this workshop, explore the key skills and techniques that result in successful faceto-face training. Learn how to establish a positive learning environment. Use a variety of training techniques, and ensure that individual and group needs are met.

Demonstrate your new skills through practice presentations. Be prepared for an active and engaging experience. This workshop is intended for workplace trainers and adult and continuing education instructors.

COURSE: ADL 124 | 30 Hours | $475

COURSE: ADL 139 | 20 Hours | $475

To what extent does business success depend on an organization’s capacity to learn? What makes organizational learning relevant in today’s economy?

How does it differ from quality improvement, restructuring, and other attempts to build organizational effectiveness? This course will help you: enable learning in your workplace, assess the organization’s learning capacity, and recommend ways to create a strategic learning culture.

Section 012 Online Jan 13 - Mar 9

SOCIAL MEDIA AND MORE Social media such as Facebook, Twitter, LinkedIn, blogs, wikis and podcasts are among the new web technologies that are changing how learning professionals engage with students, clients and other diverse audiences.

In this introductory course, examine these technologies and their uses in various fields, such as education, writing, and career development.

Prerequisite: BMC 352 Learning Online (see page 4)

COURSE: ADL 310 | 30 Hours | $475 Section 008 Online Apr 7 - Jun 1

Section 002 Downtown Campus Mar 4 - 6 | WRF | 9 am - 4:30 pm Section 003 Main Campus May 6 - 8 | WRF | 9 am - 4:30 pm Section 004 Downtown Campus Jul 22 - 24 | WRF | 9 am - 4:30 pm

TRAIN THE TRAINER 2 In this Level 2 workshop, build and enhance your skills as a trainer in a face-to-face learning environment.

Explore the major steps in designing an effective training program, learn how to align learning activities with learning outcomes and develop your skills in evaluating training effectiveness. In addition, chart your progress through verbal and written feedback from other others and the instructor.

Prerequisite: ADL 139 Train the Trainer 1

COURSE: ADL 239 | 15 Hours | $375 Section 002 Downtown Campus Jun 4 - 5 | RF | 8:30 am - 4:30 pm

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COURSES ART 403.220.2952 adedlife@ucalgary.ca

Many of these courses can be applied to the Certificate in Visual Design (page 110) and the Certificate in Graphic Design (page 96). For more art-related courses, see Interior Design (page 64).

SPECIAL OFFER Receive a 10 per cent discount per course by registering at the same time for three or more courses that apply to the Visual Design and Graphic Design certificates. Register online or call 403.220.2952. Some restrictions apply, i.e. all courses must take place within the current academic year, and discount does not apply to ICT courses.

ART HISTORY AND APPRECIATION 1

“

In class, everyone was at different levels, but that was fine. It worked well.

We all learned.”

Cheryl Todd Shergold.

Graduate.

Certificate in Visual Design specializing in Art Theory and Practice good thinking.

This introduction to central themes and major period styles in the history of Western Art explores the leading visual sources from Prehistoric Art and Art of Antiquity to the early Middle Ages.

Follow-up courses are offered.

COURSE: ART 301 | 20 Hours | $245 Section 008 Main Campus Jan 27 - Mar 31 | T | 7 - 9 pm

BASIC SCULPTURE IN CLAY Learn the basics of clay sculpture. Work with clay and develop your artistic sense of sight and touch. Explore the hand modeling process for 3-D shapes, project ideas, and the human figure from live models. Improve your skills by learning about overall proportions, relationship between forms, and detailing in clay.

Clay and modeling tools will be provided.

Students will take home one of the sculptures they’ve created.

COURSE: ART 313 | 30 Hours | $395

BRANDING: WHAT DESIGNERS NEED TO KNOW NEW Discover the broad field of brand identity and cover the entire process of brand development. Examine the basic principles of product and corporate identities and the process designers use to create brand identity programs.

Explore and analyze a series of case studies for different brand models, and create, develop and execute a variety of brand collateral. Students will develop a comprehensive re-branding project that involves research, strategy, logo design and presentation, as well as the development and evolution of collateral to support the brand.

COURSE: ART 317 | 30 Hours | $345 Section 001 Main Campus Jan 13 - Mar 17 | T | 6:30 - 9:30 pm

CHINESE INK PAINTING (SHUI-MO) Use ink and watercolour on rice paper to understand and appreciate classical Chinese painting and calligraphy. Learn the style of Chinese masters: oriental brush stroke techniques, ink consistency, composition, and paper mounting.

Explore the evolution of ancient Shui-Mo to a contemporary art form.

COURSE: ART 106 | 30 Hours | $345 Section 020 Main Campus Jan 24 - Apr 11 | S | 9 am - 12 pm

COLOUR THEORY 1 Examine various colour theories, relationships, and phenomena within the context of two- and three-dimensional design. Effects of light, colour mixing, colour application, and colour dynamics are addressed. There are in-class and home assignments.

COURSE: ART 321 | 30 Hours | $345 Section 002 Main Campus Jan 19 - Mar 30 | M | 6:30 - 9:30 pm

Section 003 Main Campus

Apr 13 - Jun 22 | M | 6:30 - 9:30 pm

Section 004 Main Campus Jan 26 - Apr 6 | M | 6:30 - 9:30 pm

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TO REGISTER: PAGE 1 | CERTIFICATES: PAGE 85 | DESIGNATIONS: PAGE 112 | DAYS: MTWRFSU

COURSES COLOUR THEORY 2 NEW

DRAWING 1

WATERCOLOUR 2

Continue to explore the world of colour, emphasizing the development of your personal colour palette. The practical use of colour will be considered as it applies to the fields of art and design. Discuss colour systems and colour organization, colour symbolism, colour and culture, optical mixture, colour transitions, advanced colour relationships, colour as language, using colour as an artist and designer, and specific tools and resources for colour experts.

Learn fundamental concepts and techniques of drawing. Concentrate on charcoal, pencil, and contè.

Draw from both still life and the human figure, nude and clothed.

COURSE: ART 314 | 30 Hours | $345

This follow-up course builds on Explorations with Watercolour and delves deeper into the creative possibilities of watercolour and waterbased media as a source of personal expression and practice. Watercolour, as a transparent medium, will continue to form the basis of the course, but you will also be encouraged to work with opaque watercolour, inks, tempera or polymer mediums as a means of building your expressive knowledge and developing new skills. A variety of subject matter will be used, allowing you to develop a personal style and imagery. Be prepared for critiques, one-on-one guidance, sharing of ideas, demonstrations and reference to historical and contemporary practice.

Prerequisite: Art 231 Colour Theory 1

COURSE: ART 318 | 30 Hours | $345 Section 001 Blended/Main Campus Jan 27 - Mar 31 | T | 6:30 - 9:30 pm

CREATIVE ACRYLIC PAINTING Explore a variety of acrylic painting techniques, and develop basic painting skills. You will work mainly from still-life, landscape, and photographs but will also experiment with abstraction. While similar to oil paints, acrylics are water-based and preferred for home-studio use.

COURSE: ART 109 | 30 Hours | $345 Section 027 Main Campus Jan 28 - Apr 1 | W | 6:30 - 9:30 pm

DESIGN PRINCIPLES In this studio class, use various techniques and materials to explore the fundamentals of two-dimensional imagery and three-dimensional objects in space. Study design elements such as line, shape, form, unity, balance, colour, texture and space. Develop an understanding of design. A supply list is provided at the first class.

COURSE: ART 103 | 30 Hours | $345 Section 027 Main Campus Feb 3 - Apr 7 | T | 6:30 - 9:30 pm Section 028 Main Campus Apr 14 - Jun 16 | T | 6:30 - 9:30 pm

Section 005 Main Campus Jan 29 - Apr 2 | R | 6:30 - 9:30 pm Section 007 Main Campus May 4 - Jun 8 | MW | 6:30 - 9:30 pm Section 006 Main Campus Jun 15 - 20 | MTWRFS | 10 am - 4 pm

HISTORY OF DESIGN Discover the factors that have influenced the practice and theory of design.

Look at designs from around the world and consider their impact on culture and quality of life. Examples of architecture, graphic, interior, urban, garden, product, art, craft, and fashion design will be presented and discussed for you to make connections to your personal research interests.

Prerequisite: ART 108 Explorations with Watercolour

COURSE: ART 124 | 30 Hours | $345 Section 006 Main Campus Jan 29 - Apr 2 | R | 6:30 - 9:30 pm

COURSE: ART 102 | 30 Hours | $345 Section 025 Main Campus Jan 29 - Apr 2 | R | 6:30 - 9:30 pm Section 026 Main Campus Apr 16 - Jun 18 | R | 6:30 - 9:30 pm

SCULPTING IN STONE Although many think that sculpting in stone is an art form intended only for professional artists, it can, in fact, be done by most anyone. This outdoor workshop at the historic Leighton Art Centre located in the magnificent foothills just 15 km south of Calgary is a unique opportunity for those interested in sculpture to discover the hidden beauty of stone and to learn how its natural structure, pattern and rhythm can help shape their own creations.

Basic tools and stones of different shapes and sizes will be provided. For location information, please go to: www.leightoncentre.org.

COURSE: ART 121 | 30 Hours | $625 Section 006 Off Campus Jul 6 - 11 | MTWRFS | 10 am - 4 pm Section 007 Off Campus Jul 13 - 18 | MTWRFS | 10 am - 4 pm

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COURSES BUSINESS ANALYSIS 403.220.2988 business.conted@ucalgary.ca

These courses, offered in collaboration with Procept Associates Ltd., an endorsed education provider with the International Institute of Business Analysis (IIBA), will benefit professionals completing the requirements for the Certified Business Analysis Professional (CBAP) designation (see: www.theiiba.org). The content for these courses is based on BABOK Version 2.0.

COMPREHENSIVE BUSINESS ANALYSIS SEMINAR — PART 2 Building on Comprehensive Business Analysis Seminar — Part 1, examine specific tools in detail. Each tool is covered in its own module and includes hands-on exercises. The focus is on writing skills, use cases, data flow diagrams, entity relationship diagrams, data modeling, UML and activity diagrams, and user interface considerations. The use of all tools is tied together in a case study exercise.

Content is based on BABOK Version 2.0.

Prerequisite: PDS 147 Comprehensive Business Analysis Seminar — Part 1

COURSE: PDS 154 | 28 Hours | $1,895 Section 016 Main Campus Mar 3 - 6 | TWRF | 8:30 am - 4:30 pm

For more information on this designation program, go to page 112.

COMPREHENSIVE BUSINESS ANALYSIS SEMINAR — PART 1 Challenges for business analysts include: extracting and documenting business requirements in plain language; translating them into technical specifications; and creating and implementing business processes.

Learn specific business analysis tools and techniques, using templates to help you grasp the concepts. Also learn how to write more effectively, which leads to clear business documents. Focus on how to identify and develop metrics to complete your analysis and cover some general business analysis skills, such as documentation, facilitation, and methodology definition. Gain skills to: identify the components of overall requirements management, perform and document gap and stakeholder analyses, create a requirements management plan, develop business process models, identify ways to document requirements, utilize analysis techniques, and implement and manage changes to requirements in a controlled way.

The content of this course is based on BABOK Version 2.0.

ENTERPRISE AND STRATEGIC ANALYSIS This course is designed to provide business analysts with the skills required for involvement in strategy development, pre-project activities, and developing and managing enterprise architecture. This course is appropriate for experienced business analysts who are looking to formalize their experience through education, as well as junior business analysts, or those looking to enter the profession. Learn the tasks and techniques outlined in the Enterprise Analysis Knowledge area within the Business Analysis Body of Knowledge (BABOK). Through discussion, examples and hands-on exercises, practise analyzing competitive data, benchmarking studies, business problems and opportunities. Also practise developing business strategy and documenting a business case.

Content is based on BABOK Version 2.0.

Prerequisites: PDS 147 Comprehensive Business Analysis Seminar — Part 1, and PDS 154 Comprehensive Business Analysis Seminar — Part 2

COURSE: PDS 215 | 21 Hours | $1,425 Section 009 Main Campus Apr 21 - 23 | TWR | 8:30 am - 4:30 pm

BUSINESS AND MANAGEMENT 403.220.2988 business.conted@ucalgary.ca

Each of the courses in this section can be applied to one or more of the following certificates. Students are advised to always review their own certificate program to ensure their selected course is eligible for credit. For certificate details see the page indicated. · Professional Management, page 102 · General · Economic Developers · Professional Engineers and Geoscientists (PEG) · Specializing in Construction Management · Specializing in Risk Management · Specializing in Strategic Management · Human Resource Management, page 98 · Marketing, page 100 · Public Relations Management, page 106 · Security Management, page 108

AVOIDING CONSTRUCTION DISPUTES Review alternate contract strategies, types of claims presented by owners and contractors and the best practices for avoiding construction claims. Learn the importance of communication and documentation, analysis of claims and the various means of quantification including productivity and delay analysis, change management and the various means of resolving disputes.

COURSE: BMC 220 | 20 Hours | $625 Section 013 Downtown Campus Feb 27 – 28, and Mar 6 | FS | 8:30 am - 4 pm

COURSE: PDS 147 | 28 Hours | $1,895 Section 016 Main Campus Jan 20 - 23 | TWRF | 8:30 am - 4:30 pm

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TO REGISTER: PAGE 1 | CERTIFICATES: PAGE 85 | DESIGNATIONS: PAGE 112 | DAYS: MTWRFSU

COURSES BUSINESS COMMUNICATION FOR INTERNATIONALLY TRAINED PROFESSIONALS Build self-awareness, cultural familiarity and interpersonal skills for communicating effectively and appropriately in Canadian business settings. Learn how culture influences communication style and understand your own preferences for interacting with others. Through group discussion, role-play simulations and focused feedback, you will gain insights into the hidden rules of preferred interaction in the Canadian workplace, practise flexibility in using a range of styles, and develop soft skill competencies for improving your job performance and career prospects.

Note: Students can take either BMC 206 Management Communications or BMC 316 Business Communication for Internationally Trained Professionals for certificate credit in designated programs. Credit will be granted for one course only.

COURSE: BMC 316 | 40 Hours | $580 Section 006 Main Campus Jan 21 - Apr 15 | W | 6 - 9 pm

BUSINESS MANAGEMENT Gain an overview of business management and the different facets and functions of business. Expand your understanding of the Canadian business environment and managing the modern enterprise in an ever-changing global economy.

Prerequisite for online sections: BMC 352 Learning Online (see page 4)

COURSE: BMC 205 | 40 Hours | $580 Section 202 Online Jan 13 - Apr 13 Section 199 Downtown Campus Jan 19 - Apr 27 | M | 6 - 9 pm Section 201 Downtown Campus Jan 20 - Apr 14 | T | 6 - 9 pm Section 203 Online Jan 20 - Apr 20 Section 204 Online Jan 20 - Apr 20 Section 200 Main Campus Feb 24 - Apr 7 | TR | 6 - 9 pm

BUSINESS STRATEGY Develop your ability to solve business issues, while examining managerial strategy and practices in real-world settings. Learn to diagnose problems, analyze and evaluate solutions, and formulate action plans, all within a holistic policy framework. The focus is on managerial attitudes, as well as knowledge and skills.

COURSE: BMC 160 | 40 Hours | $580 Section 018 Blended/Downtown Feb 17 - Apr 27 | MR | 6 - 9 pm

COMMUNICATE TO INFLUENCE AND PERSUADE Employers rate strong communication skills highly. Since we communicate about 80 per cent of our business day, our job performance is enhanced by our ability to communicate with power and influence. Learn how to organize and express your ideas, show appropriate non-verbal cues, really listen to others, and adapt your message to your audience and purpose.

COURSE: BMC 241 | 20 Hours | $430 Section 019 Downtown Campus Jan 21 - 23 | WRF | 8:30 am - 4 pm

COMMUNICATION STRATEGIES FOR LEADING GROUPS Much of the work in organizations is done by small groups. Groups make decisions, plan, solve problems, share information and more. Learn tools and strategies to lead productive meetings, manage conflict, ensure that people’s time is well spent, and desired outcomes are achieved. Gain an understanding of group dynamics and process and how to bring creative energy to the art of leading groups with confidence.

COURSE: BMC 214 | 20 Hours | $430 Section 016 Downtown Campus Jan 24 - Feb 7 | S | 8:30 am - 4 pm

COMPENSATION: DESIGN AND PRACTICE Learn basic theory, concepts, techniques, and processes of wage and salary administration with a focus on practical applications. Topics include: job design and description, methods of job evaluation, wage and salary surveys, benefits, development of pay structures and policies, and linking performance to compensation.

COURSE: BMC 198 | 30 Hours | $480

Section 020 Downtown Campus Aug 10 - 12 | MTW | 8:30 am - 4 pm

Section 033 Downtown Campus May 4 - Jun 8 | MR | 6 - 9 pm

COMMUNICATING INTERCULTURALLY

CONDUCTING EFFECTIVE INTERVIEWS

Develop the awareness, knowledge and skills needed to communicate effectively in today’s multicultural workplace.

Through reflection, discussion and experiential activities: examine the notion of culture as a perceptual lens, explore cultural differences in values and communication styles, identify barriers to effective intercultural communication, and develop skills for bridging the language and culture divide.

Examine interviewing techniques with special emphasis on the application to various areas of human resource functions. The emphasis is on practical application for Human Resource professionals and line managers.

COURSE: BMC 328 | 20 Hours | $430 Section 004 Downtown Campus Mar 9 - 13 | MWF | 8:30 am – 4 pm

COURSE: BMC 273 | 20 Hours | $430 Section 009 Downtown Campus Aug 11 - 13 | TWR | 8:30 am - 4 pm

Section 206 Online Apr 28 - Jul 27 Section 205 Downtown Campus May 5 - Jun 16 | TR | 6 - 9 pm Section 207 Online May 26 - Aug 24 Section 208 Downtown Campus Aug 10 - 14 | MTWRF | 8:30 am - 5 pm

CHECK CONTED.UCALGARY.CA FOR MORE COURSE DETAILS

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COURSES CONFLICT MANAGEMENT

CORPORATE EVENT PLANNING

Learn how to deal effectively with the conflicts that are frequently part of workplace life. Gain an understanding of your conflict management style and develop strategies and skills to deal with individual and team conflict situations.

Improve relationships and increase personal productivity. These are the results that effectively managed conflict can provide.

Prerequisite for online sections: BMC 352 Learning Online (see page 4)

Understand the powerful role events can play in your organization. Recognize the key qualities of successful events including product launches, trade shows, conferences, and employee events. Gain strategic and practical event planning skills through a case study project. Topics include: audience research, locations, planning, display and booth designs, media and public relations, presentation materials, promotional items, event evaluation, and outside resources.

COURSE: BMC 212 | 20 Hours | $430

COURSE: BMC 292 | 20 Hours | $430

Section 073 Downtown Campus Jan 14 - Feb 25 | W | 6 - 9 pm

Section 007 Downtown Campus Jan 24 - Feb 28 | S | 9 am - 1 pm

Section 074 Online Apr 14 - Jun 1

CRIME IN THE WORKPLACE

Section 075 Downtown Campus Apr 23 - Jun 4 | R | 6 - 9 pm Section 077 Online Jul 7 – Aug 24 Section 076 Downtown Campus Jul 20 - 24 | MWF | 8:30 am - 4 pm

CONSTRUCTION COSTING

“

Overall, the instructors are phenomenal. They all have different strengths, but generally they’re all great at engaging the class.”

Dan Gulin. Graduate.

Certificate in Professional Management good thinking.

Learn the processes required to estimate the cost of construction projects from start to finish. This course covers the detailed steps involved in the tendering process including how to analyze the tender documents, the types of estimating methods used, the application of productivity factors, the calculation of job overheads, and the final assembly of the lump sum tender. An individual project will help you apply the concepts learned.

COURSE: BMC 110 | 40 Hours | $580 Section 014 Downtown Campus Jan 22 - Apr 16 | R | 6 - 9 pm

Workplace crime has the potential to affect the success and vitality of organizations. Learn why and how crime can occur in the workplace and what motivates the workplace crime offender. Explore the various ways that crime can be either facilitated or inhibited by the actions of organizations.

Using a risk management approach, you will discover how to define, select, and implement valid crime prevention techniques in your workplace.

Prerequisite: BMC 352 Learning Online (see page 4)

COURSE: BMC 209 | 20 Hours | $430 Section 012 Online May 5 - Jun 22

DISABILITY MANAGEMENT: AN INTEGRATIVE APPROACH Disability management is most effective when integrated and embedded into the strategies and culture of an organization. This course introduces an interdisciplinary approach to the concepts and practices of disability management, and addresses how to design, implement, and market an effective disability management program.

COURSE: BMC 309 | 30 Hours | $550 Section 009 Downtown Campus May 27 - 30 | WRFS | 8:30 am - 4:30 pm

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TO REGISTER: PAGE 1 | CERTIFICATES: PAGE 85 | DESIGNATIONS: PAGE 112 | DAYS: MTWRFSU

COURSES EMERGENCY PLANNING FOR INDUSTRY

EMPLOYEE RELATIONS: POLICY DESIGN AND DOCUMENTATION

GLOBAL WARMING AND CLIMATE CHANGE

Learn industry standards and accepted practices for developing an emergency response plan. Topics include: potential hazard identification, risk analysis, and response planning.

Here’s a practical guide to hiring, managing performance, giving promotions and demotions, implementing discipline and terminating employees in a non-union environment. Learn the steps needed and the documentation required to manage employees within legal requirements. You will review relevant case studies, legislation and development documentation to support your HR processes.

Explore the reality of global warming and climate change. Learn about the relationship between global warming and the release of greenhouse gases and the computer models used to make climate change predictions. Discuss the need to mitigate the effects of global warming as well as how the global warming process may be slowed and eventually reversed.

COURSE: BMC 192 | 20 Hours | $430

Section 013 Downtown Campus May 21 - Jun 18 | R | 6 - 9 pm

Prerequisite: BMC 352 Learning Online (see page 4)

COURSE: BMC 200 | 20 Hours | $430 Section 010 Online May 5 - Jun 22

EMOTIONAL INTELLIGENCE: THE LEADER’S ADVANTAGE Good leaders use their emotional intelligence to increase their personal and interpersonal effectiveness.

Emotional intelligence can be learned, developed, and enhanced. Discover your EQ, learn how to relate concepts and competencies of emotional intelligence to leadership effectiveness, and create practical strategies to foster your emotional intelligence in the workplace.

COURSE: BMC 115 | 15 Hours | $370 Section 027 Downtown Campus May 22 - 23 | FS | 8:30 am - 4:30 pm

EMPLOYEE BENEFITS This survey course of employee benefit programs includes design and funding as well as current issues and directions.

Contribute to the class through your own experience from employment or research. Topics include: survivor plans, disability plans, medical and dental plans, preventive health plans, retirement plans, planning incentives, taxation of benefits, flexible benefits, and benefits communication.

Prerequisite: BMC 352 Learning Online (see page 4)

COURSE: BMC 230 | 30 Hours | $480 Section 034 Online Apr 14 - Jun 22

Section 012 Downtown Campus Apr 21 - Jun 2 | T | 6 - 9 pm

ENVIRONMENTAL STEWARDSHIP AND SUSTAINABILITY Many argue that environmental responsibility is a cornerstone for building just, equitable and sustainable societies. Others argue that preserving stable and balanced ecosystems is humanity’s primary obligation to both the planet and succeeding generations.

The issue of sustainability touches upon economic, political, scientific and social realities. This course examines emerging sustainable trends and their implications. You will be encouraged to re-examine your attitudes towards both the environment and the future.

Prerequisite for online sections: BMC 352 Learning Online (see page 4)

COURSE: BMC 138 | 15 Hours | $400

HR PERSPECTIVES ON WORK-LIFE BALANCE With the changing demographics of the workforce, there is a need to assess the relationship between work life and family life, the impact on each other, and the conflict that has developed in recent years. Topics include: work and family issues; organizational and personal stress; work and family conflict; dependent care issues, including those of the sandwich generation; role conflict; marital satisfaction; work satisfaction; and workplace and government policies for dealing with multiple work and family demands.

Prerequisite: BMC 352 Learning Online (see page 4)

COURSE: BMC 286 | 30 Hours | $480

COURSE: BMC 169 | 30 Hours | $550

Section 011 Online Jan 20 - Mar 30

Section 013 Online Jan 20 - Mar 30

HARASSMENT INVESTIGATIONS

Section 014 Downtown Campus Apr 24 - May 2 | FS | 8:30 am - 4:30 pm

ERGONOMICS Ergonomics is the science that addresses human performance and well-being in relation to the tasks that are being completed, the equipment used, and the environment in which work is being completed. In this introductory ergonomics course, you will learn about the prevention of occupational illness and injury by making changes to the design of work and workplaces.

COURSE: BMC 199 | 30 Hours | $550 Section 012 Downtown Campus Jan 15 - Mar 19 | R | 6 - 9 pm

Harassment complaints are an increasing liability against corporations. Although many complaints may be handled on an informal level, inappropriate handling of a complaint can cause significant problems including morale, credibility and legal issues. An effective process can ensure that complaints are properly handled, investigated and resolved. Learn about the issues of harassment, and an effective investigative process to follow.

Prerequisite: BMC 352 Learning Online (see page 4)

COURSE: BMC 194 | 20 Hours | $430 Section 019 Online Apr 14 - Jun 1

Section 013 Downtown Campus Apr 20 - 23 | MTWR | 8:30 am - 4:30 pm

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COURSES HEALTH AND SAFETY MANAGEMENT SYSTEMS: THE BASICS This course introduces you to the characteristics of effective health and safety management systems. These systems are required for the proactive management of health and safety concerns throughout an organization.

They ensure that all employees have clearly defined accountabilities for health and safety, resulting in the prevention of injuries and loss. This course is for beginning and practising health and safety officers, coordinators, professionals, trainers and administrators to gain knowledge of the fundamental principles used to manage health and safety issues in the workplace.

Prerequisite for online sections: BMC 352 Learning Online (see page 4)

COURSE: BMC 104 | 30 Hours | $550 Section 045 Downtown Campus Jan 10 - Feb 21 | S | 8:30 am - 2:30 pm Section 050 Online Feb 3 - Apr 13 Section 046 Downtown Campus Mar 13 - 21 | FS | 8:30 am - 4:30 pm Section 047 Online Apr 21 - Jun 29 Section 048 Downtown Campus Apr 25 - May 23 | S | 8:30 am - 4:30 pm Section 051 Online Jul 14 - Sep 15 Section 049 Downtown Campus Aug 7 – 8 and 21 - 22 | FS | 8:30 am - 4:30 pm

HUMAN BEHAVIOUR IN ORGANIZATIONS

HUMAN RESOURCES INFORMATION MANAGEMENT

Improved understanding of human behaviour in organizations enhances your effectiveness, and influences the development and operation of your workplace. Topics include: your own behaviour and its impact on others, mentoring, culture, structure, the decision-making process, employee relations, productivity, and ethical issues.

Human Resource (HR) departments are accountable for housing and using vast amounts of data that are needed to support human resource and business processes, enable business unit decisions and inform strategic planning. Explore issues around the definition, collection, and use of an electronic HR strategy (eHR) and related information to improve information flow within and across organizational boundaries.

Prerequisite for online sections: BMC 352 Learning Online (see page 4)

COURSE: BMC 172 | 40 Hours | $580

Prerequisite: BMC 352 Learning Online (see page 4)

Section 175 Online Jan 20 - Apr 20

COURSE: BMC 208 | 15 Hours | $370

Section 176 Online Jan 20 - Apr 20

Section 013 Online Feb 3 - Mar 9

Section 174 Downtown Campus Jan 21 - Apr 15 | W | 6 - 9 pm

INTEGRATED MARKETING AND COMMUNICATIONS

Section 173 Downtown Campus Feb 24 - Apr 7 | TR | 6 - 9 pm

It is common for marketing or communications professionals to work in a corporate environment with separate marketing and communications functions, departments and even leadership. While each discipline creates distinct value for an organization, integrated marketing and communication strategies generate results that simply cannot be achieved when the two functions are kept in silos. This interactive course will cover the core building blocks of marketing communications planning.

Students will build their own integrated marketing communications plans.

Section 178 Online May 26 - Aug 24 Section 177 Downtown Campus Jun 15 - 19 | MTWRF | 8:30 am - 5 pm Section 179 Downtown Campus Aug 17 - 21 | MTWRF | 8:30 am - 5 pm

HUMAN RESOURCE MANAGEMENT Learn the foundation and guidelines for an effective process of employee recruitment, evaluation and compensation. Recruitment entails: accurate job descriptions, strategies for finding the best candidate, legal considerations, effective interview techniques, and orientation of new employees. Evaluation encompasses: competency assessments and performance reviews, and individual career paths and planning. Compensation involves: monetary and non-monetary benefits, and ongoing feedback to ensure your plan is competitive and fair.

COURSE: BMC 293 | 20 Hours | $430 Section 006 Downtown Campus Apr 22 - Jun 3 | W | 6 - 9 pm

Prerequisite for online sections: BMC 352 Learning Online (see page 4)

COURSE: BMC 165 | 40 Hours | $580 Section 092 Online Jan 13 - Apr 13 Section 093 Downtown Campus Jan 24 – Mar 21 | S (alternating) 8:30 am - 5 pm Section 096 Online Mar 10 - Jun 8 Section 095 Downtown Campus May 25 - 29 | MTWRF | 8:30 am - 5 pm

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COURSES INTERNET MARKETING In the digital age, the Internet and World Wide Web have become important platforms for integrated marketing programs. Learn how to develop an effective Internet marketing strategy that aligns with your business objectives and organizational goals. Explore effective methods and successful online techniques for promoting your business and its products.

COURSE: BMC 311 | 15 Hours | $370 Section 004 Downtown Campus Feb 4 - Mar 4 | W | 6 - 9 pm

LEADERSHIP IN PROJECT MANAGEMENT The difference between a good and an exemplary project is leadership.

Examine the skills and practices that differentiate individuals who excel in project management and move from the paradigm of project manager as administrator to project manager as leader. Special focus will be placed on the processes and knowledge areas of A Guide to the Project Management Body of Knowledge (PMBOK Guide) Fifth Edition in order to increase participants’ comfort level with project management activities and language. Coursework will culminate with a project that integrates knowledge acquired through the course with practical experience of participants.

MANAGEMENT COMMUNICATIONS: INTERPERSONAL SKILLS Enhance your ability to communicate effectively in personal and professional settings. Learn more about your own communication style preferences.

Acquire tools and techniques to build positive relationships and achieve favourable results interpersonally and in small and large groups.

Please Note: Students can take either BMC 206 Management Communications or BMC 316 Business Communication for Internationally Trained Professionals for certificate credit in designated programs. Credit will be granted for one course only.

Prerequisite for online sections: BMC 352 Learning Online (see page 4)

COURSE: BMC 206 | 40 Hours | $580 Section 103 Online Jan 20 - Apr 20 Section 102 Main Campus Jan 31 - Mar 7 | S | 8:30 am - 5 pm Section 104 Online Apr 28 - Jul 27 Section 105 Online May 26 - Aug 24 Section 106 Downtown Campus Jul 20 - 24 | MTWRF | 8:30 am - 5 pm

COURSE: BMC 290 | 40 Hours | $745 Section 013 Downtown Campus Feb 7 - Mar 14 | S | 8:30 am - 5 pm

“

MANAGING INVESTIGATIONS Learn how to conduct professional investigations using proven methods and best practices. Topics include: the investigation process, legal issues, types of investigations including harassment and substance abuse, and properly documenting your investigations.

Prerequisite: BMC 352 Learning Online (see page 4)

COURSE: BMC 188 | 30 Hours | $480 Section 011 Online Feb 3 - Apr 13

MARKETING: BUSINESS TO BUSINESS Business-to-business (B2B) marketing focuses on commercial transactions between businesses. Unlike businessto-consumer (B2C) marketing strategies that directly target consumers, B2B professionals work within the context of complex and networked relationships from suppliers and distributors to internal stakeholders and consultants.

Understand how marketing and sales functions work together to assess and evaluate the business environment and market situation as well as specific customer needs. Learn how to develop and execute marketing strategies that offer differentiated value-added solutions and sell through direct and indirect channels. Explore new avenues for B2B marketing through social media and the use of CRM tools.

COURSE: BMC 125 | 30 Hours | $480 Section 012 Downtown Campus Jan 13 - Mar 17 | T | 6 – 9 pm

For me, Continuing Education was an awesome experience. I would definitely recommend the program to others.”

Candice Collins.

Graduate.

Public Relations Management Certificate good thinking.

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COURSES MARKETING: BUSINESS TO CONSUMER

MEDIATING WORKPLACE DISPUTES

OCCUPATIONAL HYGIENE: THE BASICS

Business-to-consumer (B2C) marketing is concerned with selling products or services directly to customers. In order to turn shoppers into buyers, B2C marketing professionals need to know who their customers are, what motivates them to buy and how to deliver an offer they cannot resist. Learn how to build and implement creative advertising and direct response campaigns that will capture the attention of buyers. Through case studies and interactive exercises, build your knowledge of specific topics including audience segmentation, media planning, creative concept and message development, coupons and discounts, email campaigns and customer loyalty.

Focus on the skills, tools, strategies and techniques designed to help you manage and mediate simple and complex disputes. Gain an understanding of the process of an effective mediation. Whether you are dealing with a dispute that can be resolved in 15 minutes or one that requires two hours, you will learn to structure the meetings to have a significant impact on the final result. Also learn how to manage the emotional climate, and work with skills and techniques to get to the heart of the matter.

Discover the science behind occupational illness and disease. The number of people affected by occupational related disease continues to increase. This course illuminates the science and art of occupational hygiene and covers its past, present and likely future. Topics include: toxicology, occupational health and safety standards, airborne hazards, indoor air quality, ventilation systems, skin diseases, industrial noise, radiation, lasers, thermal stress, and protective equipment.

COURSE: BMC 315 | 30 Hours | $480 Section 003 Downtown Campus Apr 14 - Jun 16 | T | 6 - 9 pm

MARKETING PRINCIPLES Understand the objectives, scope and complexity of marketing, as well as the terminology and activities involved in managing the marketing function. Take a managerial approach with respect to product development, distribution, pricing and promotion. Emphasis is on: ethics, consumer behaviour, relationship marketing, market research, new product introduction, and the product life cycle.

Prerequisite for online sections: BMC 352 Learning Online (see page 4)

COURSE: BMC 167 | 40 Hours | $580 Section 039 Downtown Campus Jan 24 - Feb 28 | S | 8:30 am - 5 pm Section 040 Online Apr 7 - Jul 6

COURSE: BMC 288 | 20 Hours | $430

Prerequisite for online sections: BMC 352 Learning Online (see page 4)

Section 010 Downtown Campus Jun 15 - 19 | MWF | 8:30 am - 4 pm

COURSE: BMC 197 | 40 Hours | $630

METRICS AND MEASUREMENT

Section 031 Online Jan 13 - Apr 13

Web analytics, social media, web 2.0, mobile technology and other digital channels have opened the data floodgates but what does it all mean?

This course will give you a framework for how to set-up, monitor, and measure the results of a digital media strategy or an integrated marketing campaign, digital or traditional, from beginning to end. Learn important skills for research and analysis, and explore a variety of marketing metrics and measurement tools available for measuring your return-on-investment.

COURSE: BMC 313 | 20 Hours | $430 Section 007 Downtown Campus May 13 - Jun 24 | W | 6 - 9 pm

Section 030 Downtown Campus Jan 12 - Apr 20 | M | 6 - 9 pm

Section 032 Online May 5 - Aug 3

OIL SANDS: OVERVIEW, ENVIRONMENTAL IMPACTS, AND REGULATIONS With respect to Alberta’s oil sands, should Canada be forced to choose between economic development and a sustainable environment? This course is designed for anyone interested in the environmental management, public relations, and health and safety job categories in the oil and gas industry. Through this course, develop the skill set required to understand, review, analyze, and evaluate environmental data and information related to the oil sands industry.

Prerequisite for online sections: BMC 352 Learning Online (see page 4)

COURSE: BMC 298 | 30 Hours | $550 Section 008 Online Jan 27 - Apr 6 Section 009 Downtown Campus May 2 - Jun 13 | S | 8:30 am - 3:30 pm

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COURSES PERFORMANCE IMPROVEMENT THROUGH APPRAISAL Helping employees attain optimal performance is essential if organizations are to remain competitive in today’s marketplace. Gain knowledge and skills for conducting performance reviews, and performance and career dialogues.

Prerequisite for online sections: BMC 352 Learning Online (see page 4)

COURSE: BMC 176 | 20 Hours | $430 Section 022 Downtown Campus Jan 24 - Feb 7 | S | 8:30 am - 4 pm Section 023 Online Jul 14 - Aug 31

PERFORMANCE MANAGEMENT AND TRAINING Employee learning and development can give an organization a competitive advantage. But how does one determine what training is needed, and who should receive it? Understanding performance management is critical to the design, implementation and evaluation of an effective training program. Learn how to build a training program that will motivate individual learning and enhance organizational performance.

COURSE: BMC 166 | 40 Hours | $580 Section 027 Downtown Campus Apr 24 - May 9 | FS | 8:30 am - 5 pm

PERFORMANCE MEASURES FOR ORGANIZATIONS Understand the critical components of a high performance organization.

Topics include: balanced scorecard, performance measures, competency design and development and types of performance management systems: competency-based, results-based, multi-rater (360).

PERSONNEL SECURITY

PROJECT MANAGEMENT: LEVEL I

How do you ensure a secure and safe environment for employees and contractors in the workplace? Learn the security risks faced by organizations when dealing with personnel issues and what can be done to mitigate those risks. Topics include: screening for employees and contractors, the legal issues that need to be considered, workplace security best practices, travel security, and contingency plans for executive protection, workplace violence, other threats common to the workplace, special events, and international operations.

This overview course covers all the fundamental project management processes and knowledge areas as documented in A Guide to the Project Management Body of Knowledge (PMBOK Guide) Fifth Edition. The instructional formats include learning activities, discussion forums, assignments, and quizzes, all providing opportunities to apply new methods and skills. The course focuses on planning for Scope, Time, Cost, and Risk management, with Quality, Human Resource, Communications, Procurement, and Stakeholder management also included.

Prerequisite: BMC 352 Learning Online (see page 4)

COURSE: BMC 127 | 20 Hours | $430 Section 010 Online Jan 27 - Mar 16

PHYSICAL SECURITY PLANNING

Prerequisite for online sections: BMC 352 Learning Online (see page 4)

COURSE: BMC 299 | 40 Hours | $745 Section 022 Downtown Campus Jan 13 - Apr 7 | T | 6 - 9 pm

Systems and procedures for building and facilities security are covered. Topics include: keying, card access technologies and intrusion alarm systems, lighting, barriers, monitoring systems, closed circuit television, alarms, and suppression systems for fire control. Within a context of security planning, topics include: design, building and facilities surveys, threat assessment, risk analysis and strategies for reducing identified risk.

Section 021 Main Campus Jan 20 - Mar 3 | TR | 6 - 9 pm

Prerequisite: BMC 352 Learning Online (see page 4)

PROJECT MANAGEMENT: LEVEL II

COURSE: BMC 250 | 40 Hours | $580

This advanced course adhering to A Guide to the Project Management Body of Knowledge (PMBOK Guide) Fifth Edition will enhance the planning and measurement skills learned in the basic course. The same knowledge areas are covered in more detail; however, in this level, the objective is the development of project control skills.

Section 009 Online Jan 13 - Apr 13

Prerequisite: BMC 352 Learning Online (see page 4)

COURSE: BMC 150 | 20 Hours | $430 Section 020 Online Jan 27 - Mar 16

Section 024 Online Jan 20 - Apr 20 Section 023 Downtown Campus Feb 2, 3, 4, 9, 10 | MTW | 8:30 am - 5 pm Section 025 Downtown Campus Apr 27 - Jun 10 | MW | 6 - 9 pm Section 026 Downtown Campus Jul 15, 16, 17, 20, 21 | WRF | 8:30 am - 5 pm

Prerequisite: BMC 299 Project Management: Level I; and for online sections, BMC 352 Learning Online (see page 4)

COURSE: BMC 266 | 40 Hours | $745 Section 023 Downtown Campus Jan 14 - Apr 8 | W | 6 - 9 pm Section 024 Online Apr 28 - Jul 27 Section 025 Downtown Campus May 4, 5, 6, 11, 12| MTW | 8:30 am - 5 pm Section 026 Downtown Campus Jul 23, 24, 27, 28, 29 | RFMTW | 8:30 am - 5 pm

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COURSES PUBLIC RELATIONS Organizations, including corporations, government and not-for-profit, understand the important role of strategic communications in their success. This course is for you if you: are a beginning practitioner responsible for communications, work in conjunction with the communications team within your organization, or want to better understand the valuable contributions communications can make to organizations and the community. What is public relations and its various elements? What is its strategic role and how does it fit within a broader communications context, including marketing and advertising, research, and future trends? This course relies on class participation and practical application of learning.

Prerequisite for online sections: BMC 352 Learning Online (see page 4)

COURSE: BMC 119 | 40 Hours | $580 Section 028 Online Jan 6 - Apr 6 Section 029 Downtown Campus May 23 - Jun 20 | S | 8:30 am – 5 pm

RECRUITMENT AND SELECTION In the battle for talent, the recruitment and selection function takes on increased organizational significance. This course offers a comprehensive overview of recruitment and selection methods, tools, and resources. Topics include: internal and external recruitment, conventional and e-cruitment methods, interview methods, use of psychometric tools, referencing, employment contracts and a successful launch.

RISK ASSESSMENT AND TREATMENT

RISK MANAGEMENT PRINCIPLES AND PRACTICES

Risk assessment processes help organizations to identify non-speculative and speculative risks, and make decisions regarding whether risk treatment is needed. Gain a broad understanding of assessment and treatment techniques that can help an organization to prepare for, and effectively deal with, potential hazards or insurable risks. Understand a number of risk control techniques and their application to situations involving accidental loss to property, personnel, environment and income.

Discuss emerging risks in social media, regulations, supply chain management, crime and cyber space.

Develop an enterprise-wide perspective of risk by applying risk management concepts to four major categories: hazard (insurable), operational, financial, and strategic. This course broadens our understanding of risk management from its traditional focus on accidental losses to include all risks an organization may face. Learn about global risk management standards such as ISO 31000 and the COSO ERM Integrated Framework, and discuss various risk identification and analysis techniques in detail. Apply rudimentary analytical tools to assess financial risk in areas of financial leverage, liquidity risk, and capital investment risk. Risk oversight, monitoring, and assurance are discussed from the perspective of governance and internal control. This course relies heavily on insurance based content consistent with risk assessment and risk management principles.

COURSE: BMC 326 | 40 Hours | $580 Section 003 Downtown Campus Jan 27 - Apr 21 | T | 6 - 9 pm

RISK FINANCING Gain a broad overview of risk financing as one of numerous risk treatment options. Techniques for estimating hazard-related losses and transferring hazard loss through the use of insurance are examined. This course focuses on alternative financing techniques for hazard risk including insurance, selfinsurance, retrospective rating, captive insurance, and contractual risk transfer.

Methods for transferring financial and hazard risk to capital markets are explored in detail.

COURSE: BMC 182 | 40 Hours | $580 Section 021 Downtown Campus Jan 19 - Apr 27 | M | 6 - 9 pm

COURSE: BMC 327 | 40 Hours | $580 Section 004 Downtown Campus Jan 21 - Apr 15 | W | 6 - 9 pm

SECURITY LAW This overview of the Canadian legal system emphasizes the legal matters of interest to security personnel. Topics include: the Canadian court system; criminal law and evidence; contract, company and real property law, including the protection of technology and information; labour law and collective bargaining; and laws regulating the security industry.

Prerequisite: BMC 352 Learning Online (see page 4)

COURSE: BMC 178 | 30 Hours | $480

COURSE: BMC 236 | 40 Hours | $580

Section 050 Downtown Campus Jan 12 - Mar 23 | M | 6 - 9 pm

Section 010 Online Jan 13 - Apr 13

Section 051 Downtown Campus Feb 17 - 20 | TWRF | 8:30 am - 4:30 pm Section 053 Downtown Campus Apr 1 – Jun 24 | W | 6 – 9 pm Section 052 Downtown Campus Aug 10 - 13 | MTWR | 8:30 am - 4:30 pm

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COURSES SOCIAL MEDIA STRATEGIES With the advent of new social media and digital communication tools, companies feel compelled to ‘get in the game’ but do they have a game plan? Most successful leaders are prepared to capitalize on new media with sound business strategies, policies and resources in place. Develop an organizational strategic plan that addresses implications of social media on organizational culture and business practices. Learn how to assess potential risks and implement measures early to maximize success.

COURSE: BMC 314 | 15 Hours | $370 Section 005 Downtown Campus Apr 15 - May 13 | W | 6 - 9 pm

STRATEGIC PLANNING Learn the concepts and processes of strategic planning, and understand why it is essential for the success of your organization. Discover how to set strategic objectives and action plans in order to realize your mission. Experience a planning session firsthand from defining the vision to identifying the activities needed to meet stated outcomes.

Prerequisite: BMC 352 Learning Online (see page 4)

COURSE: BMC 161 | 40 Hours | $580 Section 022 Online Jan 20 - Apr 20

STRATEGIC SELLING Learn effective relationship selling skills and how to build a strategic sales plan that will help you win new business. Relationship selling skills help build your client base and foster repeat business. The strategic selling plan provides action steps for moving forward. You must use a real selling situation for your course project. New or experienced sales people, business professionals, and small business owners will find this course of interest.

COURSE: BMC 294 | 20 Hours | $430 Section 006 Downtown Campus Apr 16 - May 28 | R | 6 - 9 pm

SUCCESSION PLANNING FOR THE 21ST CENTURY WORKFORCE How do we leverage talent in the 21st Century? What strategies should be used to help organizations remain sustainable in an ever changing environment?

How do we identify and prepare high potential employees to replace a retiring workforce? All of these questions can be answered through the concept of succession planning. Discuss and analyze how companies use succession planning and its impact. Investigate a number of international Fortune 500 companies and a variety of local Canadian companies. Gain the tools and resources you will need to plan a strong future for your organization.

COURSE: BMC 287 | 20 Hours | $430 Section 009 Downtown Campus Jan 26 - Mar 16 | M | 6 - 9 pm

BUILDING BI OLAP SOLUTIONS This course focuses on the more advanced skills needed to build robust, enterprise-ready BI solutions. Students will learn the skills to build, deploy and query data via Online Analytical Processing (OLAP) cubes that are used for ad-hoc for slicing and dicing of data. Business and IT analysts alike will benefit from learning these advanced, enterprise grade tools in order to expand self service capabilities. Business and IT analysts alike will benefit from learning these more advanced and enterprise grade tools in order to expand their self service capabilities.

Prerequisites: ICT 128 Relational Database Fundamentals; and for online sections, BMC 352 Learning Online (see page 4)

COURSE: ICT 703 | 30 Hours | $975 Section 003 Main Campus Feb 23 - Mar 25 | MW | 6 - 9 pm

BUSINESS INTELLIGENCE NEW

Section 004 Online Feb 23 - Mar 25 | MW | 6 - 9 pm

403.220.2988 business.conted@ucalgary.ca

This course focuses on the more advanced skills needed to build out robust, enterprise ready BI solutions. Students will learn the skills needed to create and deliver data using a structured reporting tool for creating dashboards and static reporting structures. Business and IT analysts alike will benefit from learning these more advanced and enterprise grade tools in order to expand their self service capabilities.

Courses in this section can be used for credit toward the Certificate in Business Intelligence. For information see page 89.

BUILDING A DATA WAREHOUSE This course will focus on the technical skills necessary to consolidate, cleanse and standardize enterprise data into a data warehouse system that represents the single version of the truth for an organization from an analytics perspective. Learn modeling techniques and how to populate these data models using Extract, Transform and Load (ETL) technologies. In addition, students will be introduced to the concepts and practices around Data Quality and Master Data Management (MDM).

BUILDING BI REPORTING SOLUTIONS

Prerequisites: ICT 128 Relational Database Fundamentals; and for online sections, BMC 352 Learning Online (see page 4)

COURSE: ICT 702 | 30 Hours | $975 Section 003 Main Campus Apr 7 - May 7 | TR | 6 - 9 pm Section 004 Online Apr 7 - May 7 | TR | 6 - 9 pm

Prerequisite for online sections: BMC 352 Learning Online (see page 4)

COURSE: ICT 704 | 30 Hours | $975 Section 003 Main Campus Jan 12 - Feb 11 | MW | 6 - 9 pm Section 004 Online Jan 12 - Feb 11 | MW | 6 - 9 pm

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COURSES BUSINESS INTELLIGENCE SELF-SERVICE This course focuses on the selfservice approach to BI. Students will learn the tools and applications that allow business managers to create personalized reports and analytical queries. Focus will be given to standard reporting tools, advanced spreadsheet and dashboarding with some attention given to OLAP technologies.

Prerequisite for online sections: BMC 352 Learning Online (see page 4)

COURSE: ICT 701 | 30 Hours | $975 Section 003 Main Campus May 19 - Jun 18 | TR | 6 - 9 pm Section 004 Online May 19 - Jun 18 | TR | 6 - 9 pm

CHINESE ADULT LEARNERS PROGRAM 403.220.2952 adedlife@ucalgary.ca

The Chinese Adult Learners Program provides learning opportunities taught in Cantonese to adults 35 years of age and older. The non-credit courses run for 12 weeks, on Saturdays or weekday evenings, and cover a wide range of interests including: · · · · · · ·

COMMUNITY SERVICES PROGRAM

COMPUTER APPLICATIONS AND TECHNOLOGY

403.389.8145 csprog@ucalgary.ca

403.220.2988 business.conted@ucalgary.ca

In partnership with the Evangelical Church in Canada, Alberta Synod, the University of Calgary is facilitating a bilingual program that strives to build individual skills and knowledge, as well as community resources, to enhance the quality of life of communities in Calgary. This first program is being offered in Cantonese and English.

The courses are open to anyone who can benefit from this bilingual program and especially for community outreach workers, personal care attendants, home care aides, settlement workers, in-home support workers, and community and church volunteers. Instruction will be in Cantonese and English with some courses in English only. As most of the teaching materials are in English, learners must be able to read English academic materials.

This section includes an array of desktop applications and information technology courses, most of which can be taken on their own or as part of a certificate program. Many are available both online and in the classroom.

The program is made up of five 24-hour core courses and two electives. Learners with at least 75% attendance will receive a Parchment of Completion.

ADOBE ILLUSTRATOR

Each course is $420. (If you are a staff member or volunteer with a community agency, you can apply for a bursary.)

To view currently scheduled courses, course descriptions and start dates, go to conted.ucalgary.ca, click on Interest Areas, then Community Services Program.

Art Computers Geography History Human Anatomy Music Traditional Chinese medicine

Courses are held at the University of Calgary Main Campus. Some courses may include off campus field trips. For more information on specific courses or to register please call 403.220.2952.

APPLICATIONS The following courses can be applied to one of the following programs: · Certificate in Office Applications, page 101 · Certificate in Digital Media Design, page 91 · Graphic Design Certificate, page 96

In this course, the key features of Illustrator will be covered, including how to use the core drawing and shape tools, the transformation and reshaping features, text, the Pen tool, and exporting and printing files.

Prerequisites: ICT 436 Adobe Photoshop; and for online sections, BMC 352 Learning Online (see page 4)

COURSE: ICT 437 | 30 Hours | $775

Core Courses

Section 024 Main Campus Feb 24 - Mar 26 | TR | 6 - 9 pm

BMC 340 Introduction and Application of Helping Skills

Section 025 Online Feb 24 - Mar 26 | TR | 6 - 9 pm

BMC 341 Life Stages, Families and Issues BMC 342 Community Services and Group Work BMC 343 Individual Mental Health and Wellness BMC 344 Community Services and Legal Knowledge

Electives* BMC 345 Community Services for Youth BMC 346 Community Services for Seniors *More electives will be added

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COURSES ADOBE ILLUSTRATOR ADVANCED

ADOBE PHOTOSHOP

Discover the versatility of vector illustration and design in this advanced Adobe Illustrator course. Go beyond the basics of digital illustration, such as advanced 3D effects, perspective drawing, and combining Illustrator with other Adobe applications.

Explore developing digital graphic design projects and mastering the colour harmonies, professional logo design, gradient mesh, and graphs and pictographs. Finally, develop your creativity in designing Web interface, wireframe, colour and graphics, Web style guidelines, and banner animation.

This course examines the essential capabilities of Photoshop, from correcting colour to retouching portraits, navigation, resolution, cropping, selecting, printing, making web graphics, and providing in-depth information and real-world context needed by serious students who want to master this application.

Prerequisites: ICT 437 Adobe Illustrator, ICT 436 Adobe Photoshop; and for online sections, BMC 352 Learning Online (see page 4)

Section 039 Main Campus Jan 13 - Feb 12 | TR | 6 - 9 pm

COURSE: ICT 665 | 30 Hours | $775 Section 005 Main Campus May 20 - Jun 22 | MW | 6 - 9 pm Section 006 Online May 20 - Jun 22 | MW | 6 - 9 pm

ADOBE INDESIGN This course examines the essential capabilities of InDesign by learning the workspace and features; creating documents and managing pages; using text, graphics and colour; formatting, managing and transforming objects; and more.

Prerequisites: ICT 437 Adobe Illustrator, ICT 436 Adobe Photoshop; and for online sections, BMC 352 Learning Online (see page 4)

COURSE: ICT 578 | 30 Hours | $775 Section 014 Main Campus Apr 7 - May 7 | TR | 6 - 9 pm Section 015 Online Apr 7 - May 7 | TR | 6 - 9 pm

Prerequisite for online sections: BMC 352 Learning Online (see page 4)

COURSE: ICT 436 | 30 Hours | $775 Section 037 Main Campus Jan 12 - Feb 11 | MW | 6 - 9 pm

Section 040 Online Jan 13 - Feb 12 | TR | 6 - 9 pm

ADOBE PHOTOSHOP ADVANCED Photoshop is not just the industry standard image editor. It is one of the most widely used tools for graphic and web design and offers many opportunities to make images look creative and dynamic. Adobe Photoshop Advanced is a project-based course that explores the advanced application techniques including: creating special effects, advanced layer techniques, professional portrait retouching, designing with multiple images, working with 3D images, creating Webpage navigation, wireframing and making GIF animations. Real-world projects and case studies will provide a mastery of skills from intermediate to advanced levels.

Prerequisite: ICT 436 Adobe Photoshop; and for online sections, BMC 352 Learning Online (see page 4)

COURSE: ICT 664 | 30 Hours | $775 Section 005 Main Campus Apr 6 - May 6 | MW | 6 - 9 pm Section 006 Online Apr 6 - May 6 | MW | 6 - 9 pm

DIGITAL PROTOTYPING WITH AUTOCAD This course provides an understanding of the AutoCAD interface as it applies to various design disciplines, with an emphasis on understanding the components that make up a computer aided design drawing and producing high quality technical drawings.

Prerequisites: ICT 437 Adobe Illustrator, ICT 436 Adobe Photoshop

COURSE: ICT 684 | 30 Hours | $775 Section 005 Main Campus Feb 23 - Mar 25 | MW | 6 - 9 pm

DIGITAL PROTOTYPING WITH REVIT This course provides an overview of Revit tools as they apply to virtual spatial design and parametric modeling.

Prerequisites: ICT 437 Adobe Illustrator, ICT 436 Adobe Photoshop

COURSE: ICT 685 | 30 Hours | $775 Section 004 Main Campus May 19 - Jun 18 | TR | 6 - 9 pm

MICROSOFT ACCESS LEVEL 1 Microsoft Access Level 1 has been designed to re-enforce workforce skills. Students learn to create and manage a database, and build tables and forms. Students will work on real-world problems like the ones they will encounter in the workforce ensuring they are ready for real professional challenges.

COURSE: ICT 420 | 14 Hours | $575 Section 025 Main Campus Jan 21 - 28 | W | 8:30 am - 4:30 pm

MICROSOFT ACCESS LEVEL 2 Microsoft Access Level 2 teaches students how to use advanced commands to work with forms, reports, designing tables, and manipulating queries. Students will learn a variety of commands, functions, and database capabilities.

Prerequisite: ICT 420 Microsoft Access Level 1

COURSE: ICT 421 | 14 Hours | $575 Section 021 Main Campus Mar 4 - 11 | W | 8:30 am - 4:30 pm

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COURSES MICROSOFT ACCESS LEVEL 3

MICROSOFT EXCEL LEVEL 3

Microsoft Access Level 3 teaches students how to use advanced commands to work with forms, reports, designing tables, manipulating queries, as well as using subforms or subreports. Students will learn a variety of commands, functions, and database capabilities.

Microsoft Excel Level 3 teaches the information worker how to work with different types of documents using a variety of core and intermediate features to create and edit professional-looking spreadsheets for a variety of purposes and situations. Students will look at productivity tools to increase data entry, features to enable collaboration with others, and use various commands to analyze large numerical reports.

Prerequisites: ICT 421 Microsoft Access Level 2 and ICT 420 Microsoft Access Level 1

COURSE: ICT 422 | 14 Hours | $575 Section 018 Main Campus Apr 22 - 29 | W | 8:30 am - 4:30 pm

MICROSOFT EXCEL LEVEL 1 Microsoft Excel Level 1 has been designed to reinforce workforce skills.

Students learn to create and edit professional-looking spreadsheets for a variety of purposes and situations.

Students work on real-world problems like the ones they will encounter in the workplace ensuring they are ready for real professional challenges.

COURSE: ICT 415 | 14 Hours | $575 Section 048 Main Campus Jan 20 - 27 | T | 8:30 am - 4:30 pm Section 049 Main Campus Jan 22 - 29 | R | 8:30 am - 4:30 pm

MICROSOFT EXCEL LEVEL 2 Microsoft Excel Level 2 teaches students how to apply basic skill sets along with some intermediate to advanced functions to manage and audit numerical reports. Students will learn to create and manipulate charts, work with different types of graphics, look at various methods of analyzing, organizing, linking and sharing workbooks, learn to use advanced formatting features.

Prerequisite: ICT 415 Microsoft Excel Level 1

COURSE: ICT 416 | 14 Hours | $575 Section 044 Main Campus Mar 3 - 10 | T | 8:30 am - 4:30 pm Section 045 Main Campus Mar 5 - 12 | R | 8:30 am - 4:30 pm

Prerequisites: ICT 416 Microsoft Excel Level 2, ICT 415 Microsoft Excel Level 1

COURSE: ICT 417 | 14 Hours | $575 Section 022 Main Campus Apr 21 - 28 | T | 8:30 am - 4:30 pm Section 023 Main Campus Apr 23 - 30 | R | 8:30 am - 4:30 pm Section 025 Main Campus Jun 16 - 23 | T | 8:30 am - 4:30 pm

MICROSOFT MACROS AND VBA LEVEL 1 Take full advantage of Microsoft Office suite by automating routine tasks. No matter which application you’re using, there are some tasks you perform dozens of times, such as typing a section of text, running a series of menu commands, or formatting a document in a particular way. This course shows you how to accomplish the same tasks by incorporating them into a macro that you can run with just a few mouse clicks or keystrokes.

COURSE: ICT 427 | 14 Hours | $625 Section 023 Main Campus Feb 4 - 11 | W | 8:30 am - 4:30 pm Section 024 Main Campus May 6 - 13 | W | 8:30 am - 4:30 pm

MICROSOFT MACROS AND VBA LEVEL 2 Microsoft Macros and VBA Level 2 continues from Level 1 exploring the advanced features of VBA programming.

Learn how to write programs that control Microsoft Excel. You will receive dozens of example macros that will provide you with practical, businessoriented tools that you can use right away to improve your productivity.

Prerequisite: ICT 427 Microsoft Macros and VBA Level 1

COURSE: ICT 428 | 14 Hours | $625 Section 022 Main Campus Mar 18 - 25 | W | 8:30 am - 4:30 pm Section 023 Main Campus Jun 17 - 24 | W | 8:30 am - 4:30 pm

MICROSOFT OUTLOOK LEVELS 1 AND 2 Microsoft Outlook Levels 1 and 2 teaches students how to: create, edit, send and manage messages; use different features for tracking; manage attachments; manage email folders; create signatures; create and modify appointments, meetings, contacts, notes and tasks; work with data files; create search folders; manage auto replies; use RSS; manage security; share calendar and contacts.

COURSE: ICT 454 | 14 Hours | $525 Section 018 Main Campus Jan 23 - 30 | F | 8:30 am - 4:30 pm

MICROSOFT POWERPOINT LEVELS 1 AND 2 Microsoft PowerPoint allows the information worker to create and manage presentations. Students will learn how to: add and edit text; create templates; add and modify slides layouts and themes; add and modify WordArt, graphics, shapes or illustrations, SmartArt, tables and charts; create and modify slide masters; add, remove and create custom animations; use slideshow features; create a presentation from an outline; import slides; insert hyperlinks, media clips and sounds; view and manage markups and comments; add signatures and security; remove hidden data; create self-running presentations and publish to a web server.

COURSE: ICT 456 | 14 Hours | $525 Section 017 Main Campus Mar 6 - 13 | F | 8:30 am - 4:30 pm

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COURSES MICROSOFT PROJECT LEVELS 1 AND 2 Microsoft Project Levels 1 and 2 teaches robust project management tools with the right blend of usability, power, and flexibility, so the user can manage projects more efficiently and effectively.

Stay informed and control project work, schedules, and finances; keep project teams aligned; and be more productive through integration with familiar Microsoft Office system programs, powerful reporting, guided planning, and flexible tools. Learn to better organize projects and people. Discover core tools to manage schedules and resources independently.

COURSE: ICT 582 | 14 Hours | $575 Section 010 Main Campus May 19 - 26 | T | 8:30 am - 4:30 pm

MICROSOFT SHAREPOINT LEVELS 1 AND 2 Students will learn how to create and format content, manage SharePoint sites, participate in user communities, configure and consume site search results, and integrate SharePoint services with Microsoft Office applications.

COURSE: ICT 674 | 14 Hours | $575 Section 008 Main Campus Feb 3 - 10 | T | 8:30 am - 4:30 pm Section 007 Main Campus May 20 - 27 | W | 8:30 am - 4:30 pm

MICROSOFT VISIO LEVELS 1 AND 2 Microsoft Visio Levels 1 and 2 teaches students how to: create and work with stencils and drawing pages; utilize drawing tools; utilize the text editing and formatting tools; use shape connectors; add headers, footers and backgrounds to drawings; create, modify and apply custom styles; master shapes; layers; background pages; how to manipulate shapes; understand shape behaviours, and enter custom shape data.

MICROSOFT WORD LEVEL 1 This course teaches students how to create and edit documents, save, open and close documents, apply formatting options, set tabs and indents, change the view mode, manipulate the text using features such as copy/paste, and preview/print documents.

COURSE: ICT 412 | 14 Hours | $525 Section 019 Main Campus Jan 19 - 26 | M | 8:30 am - 4:30 pm

MICROSOFT WORD LEVEL 2 Microsoft Word Level 2 teaches students intermediate skills that can be combined with basic skills to create more complex documents. Students will learn features such as creating and formatting tables, inserting and modifying pictures or shapes, learn what merging means in relation to mass mailings, and look at different ways of sharing documents with others.

Prerequisite: ICT 412 Microsoft Word Level 1

COURSE: ICT 413 | 14 Hours | $525 Section 019 Main Campus Mar 2 - 9 | M | 8:30 am - 4:30 pm

MICROSOFT WORD LEVEL 3 Microsoft Word Level 3 teaches students how to use a variety of intermediate and advanced features to create and format business documents such as online forms, personalized mailings, or cites reference sources. Students will learn about automating tasks using merge features, referencing sources used in a document, organizing information by sorting and outlining, protecting documents, and collaborating on documents with others.

Prerequisite: ICT 413 Microsoft Word Level 2

COURSE: ICT 414 | 14 Hours | $525 Section 016 Main Campus Apr 20 - 27 | M | 8:30 am - 4:30 pm

“

In my role, it’s absolutely crucial that I’m up-to-date in the digital design field. Digital Media Design is always evolving so I have to evolve with it.”

Todd O’Keefe. Graduate.

Certificate in Digital Media Design good thinking.

COURSE: ICT 457 | 14 Hours | $575 Section 012 Main Campus Apr 24 - May 1 | F | 8:30 am - 4:30 pm

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COURSES SERVICE MANAGEMENT The following course, offered in collaboration with Procept Associates Ltd., leads to the Information Technology Infrastructure Libraries (ITIL) V3 Foundations Certificate in IT Service Management. For more information, go to page 113.

BUILDING WEB APPLICATIONS WITH MICROSOFT ASP.NET AND C#

Section 002 Online Apr 7 - May 7 | TR | 6 - 9 pm

This is the last course in a series of three computer programming courses that introduces students to the C# programming language, Visual Studio, the .NET framework, software development processes, and Agile methodologies. Learn the advanced programming skills necessary for developing professional windows applications, along with advanced knowledge of the software development process and Agile methodologies. With additional work experience, students will be prepared to write the Microsoft C# Certification (Exam 70-483).

COMPUTER PROGRAMMING LEVEL 1

Prerequisites: ICT 711 Computer Programming Level 2; and for online sections, BMC 352 Learning Online (page 4)

This course provides students with the essential skills to build web applications using modern development technologies and practices.

Prerequisites: ICT 710 Computer Programming Level 1, ICT 128 Relational Databases Fundamentals; and for online sections, BMC 352 Learning Online (page 4)

COURSE: ICT 713 | 30 Hours | $825 Section 001 Main Campus Apr 7 - May 7 | TR | 6 - 9 pm

ITIL FOUNDATIONS Learn ITIL terminology, the structure, basic concepts and core principles of ITIL practices for Service Management. On the afternoon of day 3, you will write the ITIL Foundation Certificate in IT Service Management examination.

COURSE: PDS 217 | 21 Hours | $1,850 Section 012 Main Campus May 4 - 6 | MTW | 8:30 am - 4:30 pm

TECHNOLOGY Courses in this section can be applied to one of the following certificate programs: 路 Database Administration, page 90 路 Front-End Web Development, page 96

This course is the first in a series of three computer programming courses that introduces students to the fundamentals of the C# programming language, the Visual Studio Integrated Development Environment and the .NET framework.

Students will also be introduced to the Software Development Lifecycle and Agile development methodologies.

Prerequisite for online sections: BMC 352 Learning Online (see page 4)

COURSE: ICT 710 | 30 Hours | $825 Section 007 Main Campus Jan 12 - Feb 11 | MW | 6 - 9 pm Section 008 Online Jan 12 - Feb 11 | MW | 6 - 9 pm

路 IT Fundamentals, page 99 路 .NET Development, page 101

BUILDING DATABASE APPLICATIONS WITH MICROSOFT ADO.NET AND C# This course provides students with the essential skills to build database applications using modern development technologies and practices.

Prerequisites: ICT 710 Computer Programming Level 2, ICT 128 Relational Databases Fundamentals; and for online sections, BMC 352 Learning Online (page 4)

COMPUTER PROGRAMMING LEVEL 2 This course is the second in a series of three computer programming courses that introduces students to the C# programming language, Visual Studio, the .NET framework, software development processes, and Agile methodologies.

COURSE: ICT 712 | 30 Hours | $825 Section 003 Main Campus May 19 - Jun 18 | TR | 6 - 9 pm Section 004 Online May 19 - Jun 18 | TR | 6 - 9 pm

HTML5 AND CSS3 WITH JQUERY This course has been designed to introduce students who already have a basic background in HTML, CSS and JavaScript, to the current methodologies of responsive web design and progressive enhancement that will help you to deliver the best possible web experience to the widest possible audience.

Prerequisites: ICT 580 HTML5 and CSS3; and for online sections, BMC 352 Learning Online (page 4)

COURSE: ICT 581 | 30 Hours | $775 Section 008 Main Campus Feb 24 - Mar 26 | TR | 6 - 9 pm Section 009 Online Feb 24 - Mar 26 | TR | 6 - 9 pm

Prerequisites: ICT 710 Computer Programming Level 1; and for online sections, BMC 352 Learning Online (page 4)

COURSE: ICT 714 | 30 Hours | $825

COURSE: ICT 711 | 30 Hours | $825

Section 001 Main Campus May 20 - Jun 22 | MW | 6 - 9 pm

Section 007 Main Campus Feb 23 - Mar 25 | MW | 6 - 9 pm

Section 002 Online May 20 - Jun 22 | MW | 6 - 9 pm

Section 008 Online Feb 23 - Mar 25 | MW | 6 - 9 pm

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COMPUTER PROGRAMMING LEVEL 3

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COURSES JAVASCRIPT ADVANCED This course will begin with a brief review of JavaScript basics and jump right into the object-oriented nature of the language, it will then continue with an exploration of JavaScript design patterns and end with an advanced look at some of the more popular framework libraries like jQuery and the Yahoo User Interface.

Prerequisites: ICT 442 JavaScript and the Dom, ICT 580 HTML5 and CSS3; and for online sections, BMC 352 Learning Online (page 4)

COURSE: ICT 443 | 30 Hours | $775 Section 008 Main Campus Apr 6 - May 6 | MW | 6 - 9 pm

MICROSOFT SQL SERVER DEVELOPMENT LEVEL 2 This course builds on the basic principles of the Transact-SQL (T-SQL) programming language, allowing you to dive deeper into data and produce critical business information. Topics include how to write stored procedures, functions and triggers as well as producing XML data. In addition, the .NET Common Language Runtime (CLR) is introduced.

Prerequisites: ICT 678 Microsoft SQL Server Introduction; and for online sections, BMC 352 Learning Online (page 4)

Section 009 Online Apr 6 - May 6 | MW | 6 - 9 pm

COURSE: ICT 679 | 30 Hours | $925

MICROSOFT SQL SERVER ADMINISTRATION LEVEL 1

Section 006 Online Jan 13 - Feb 12 | TR | 6 - 9 pm

This course introduces students to the fundamentals of managing and administering SQL servers and databases. Topics include SQL Server installation and configuration, server and data security, backup/ restore and server automation.

Prerequisites: ICT 678 SQL Server Development Level 1; and for online sections, BMC 352 Learning Online (page 4)

COURSE: ICT 680 | 30 Hours | $925 Section 005 Main Campus Apr 6 - May 6 | MW | 6 - 9 pm Section 006 Online Apr 6 - May 6 | MW | 6 - 9 pm

MICROSOFT SQL SERVER ADMINISTRATION LEVEL 2 This course builds upon the concepts learned in the SQL Server Administration Level 1 course and explores the more advanced topics involved in SQL Server administration and management. Topics include server high availability, auditing, performance monitoring and indexing.

Section 005 Main Campus Jan 13 - Feb 12 | TR | 6 - 9 pm

CONFLICT RESOLUTION 403.220.2988 business.conted@ucalgary.ca

The following courses are offered in collaboration with the Justice Institute of British Columbia School of Community & Social Justice and Centre for Conflict Resolution, and may be used for credit towards the JIBC Certificate in Conflict Resolution, with specializations in Negotiation, Mediation or Family Mediation. An Associate Certificate in Workplace Conflict is also available. For information on these programs, go to page 112.

RELATIONAL DATABASES FUNDAMENTALS This course introduces students to the principles behind designing a well formed relational database management system (RDMS) that optimizes the storage and retrieval of data. In addition, students will learn how to utilize the SQL language for creating, manipulating and securing the various database objects that are used in a RDMS. Prerequisite for online sections: BMC 352 Learning Online (see page 4)

COURSE: ICT 128 | 30 Hours | $825 Section 024 Main Campus Feb 24 - Mar 26 | TR | 6 - 9 pm Section 025 Online Feb 24 - Mar 26 | TR | 6 - 9 pm

Prerequisites: ICT 680 Microsoft SQL Server Administration Level 1, ICT 678 SQL Server Development Level 1, ICT 128 Relational Database Fundamentals; and for online sections, BMC 352 Learning Online (page 4)

ART OF REFRAMING (CCR 208) In this intensive one-day skill-building course, you will learn how to identify problematic conflict frames wherever and whenever they occur, and practise providing reframing that leads toward resolution. More than merely changing language, reframing can shift the entire perception of an approach to the conflict. As one of the most powerful tools available, reframing can be used effectively in every phase of conflict discussion, from building an atmosphere to identifying issues, exploring interests and reaching agreement.

Prerequisites: PDS 001 Foundations of Collaborative Conflict Resolution (CCR100) or PDS 002 Foundations of Collaborative Conflict Resolution: Workplace Focus (CCR101); and, PDS 185 Negotiation Skills Level I (CCR170) or PDS 006 Mediation Skills Level I (CCR180).

COURSE: PDS 013 | 7 Hours | $225 Section 007 Downtown Campus May 29 | F | 8:30 am - 4:30 pm

COURSE: ICT 681 | 30 Hours | $925 Section 005 Main Campus May 20 - Jun 22 | MW | 6 - 9 pm Section 006 Online May 20 - Jun 22 | MW | 6 - 9 pm

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COURSES CONFLICT DYNAMICS IN GROUPS (CCR 210)

DEFINING ISSUES AND SETTING THE AGENDA (CCR 201)

Conflict in a team situation is challenging and team members need strategies for positive resolutions. As an effective team member, you need to identify the dynamics at play in the team, and learn and practise strategies for intervening to move the group towards resolution.

Through role-play, case analysis and discussion, you will build your understanding of group role functions and problematic behaviours that interfere with the function of the team.

You will practise a collaborative conflict resolution process.

Now expanded to include negotiation as well as mediation, this two-day elective focuses on Stage 2 of the model. Using a variety of video, demonstration and in-the-moment examples, you will learn how to sift through the dynamics, the emotion and the way people express themselves in order to clearly isolate issues that should form the agenda. You will learn how to ask the kinds of questions that clarify themes and issues, how to summarize to provide focus and how to get agreement on the agenda. You will have lots of opportunity to practise.

Prerequisite: PDS 001 Foundations of Collaborative Conflict Resolution (CCR100) or PDS 002 Foundations of Collaborative Conflict Resolution: Workplace Focus (CCR101); and, PDS 185 Negotiation Skills Level I (CCR170) or PDS 006 Mediation Skills Level I (CCR180).

Prerequisite: PDS 001 Foundations of Collaborative Conflict Resolution (CCR100), or PDS 002 Foundations of Collaborative Conflict Resolution (CCR101): Workplace Focus; and, PDS 185 Negotiation Skills Level I (CCR170), or PDS 006 Mediation Skills Level I (CCR180)

COURSE: PDS 229 | 14 Hours | $425

COURSE: PDS 021 | 14 Hours | $425

Section 004 Downtown Campus Mar 10 - 11 | TW | 8:30 am - 4:30 pm

Section 006 Downtown Campus Feb 24 - 25 | TW | 8:30 am - 4:30 pm

DEALING WITH ANGER (CCR 190)

FOUNDATIONS OF COLLABORATIVE CONFLICT RESOLUTION (CCR 100)

This course builds on the material in Foundations of Collaborative Conflict Resolution (CCR 100) and Foundations of Collaborative Conflict Resolution: Workplace Focus (CCR101), and presents theory, skills and approaches for managing one’s own angry feelings and behaviours, and responding to anger in others. Angry, hostile or resistant feelings and behaviours are commonly generated in conflict situations. Efforts to resolve the conflict may be ineffective if these feelings are ignored or denied. Topics such as anger triggers, self-management, defusing skills, the origins of personal expressions of anger and disengaging from angry encounters are explored. Emphasis is on self-awareness and skill development through small-group exercises.

Prerequisite: PDS 001 Foundations of Collaborative Conflict Resolution (CCR100), or PDS 002 Foundations of Collaborative Conflict Resolution: Workplace Focus (CCR101); and PDS 185 Negotiation Skills Level I (CCR170) recommended

COURSE: PDS 007 | 21 Hours | $575

This foundation course offers you effective and practical tools in collaborative conflict resolution.

Through examination of the sources of conflict attitudes and beliefs, conflict styles, and the role of assumptions and emotions, you will gain an overview of conflict dynamics and collaboration strategies. This highly participatory course emphasizes self-awareness and understanding through exercises and simulations. This course is equivalent to PDS 002 Foundations of Collaborative Conflict Resolution: Workplace Focus (CCR 101), and students must take either PDS 001 (CCR100) or PDS 002 (CCR 101) as a prerequisite for other required courses in the certificates.

COURSE: PDS 001 | 21 Hours | $575

FOUNDATIONS OF COLLABORATIVE CONFLICT RESOLUTION: WORKPLACE FOCUS (CCR 101) Dealing effectively with workplace conflicts is a key competency for success in any job. This foundation course offers you effective and practical tools for resolving conflicts collaboratively in the workplace. Through examination of the sources of conflict attitudes and beliefs, conflict styles, and the role of assumptions and emotions, you will gain an overview of conflict dynamics and collaboration strategies. This highly participatory course emphasizes selfawareness and understanding through structured exercises and simulations.

COURSE: PDS 002 | 21 Hours | $575 Section 023 Downtown Campus Apr 14 - 16 | TWR | 8:30 am - 4:30 pm

MEDIATION SKILLS LEVEL I (CCR 180) This course introduces you to the concepts, skills and techniques needed to mediate disputes: determining whether mediation is appropriate, the role of the mediator, guiding the process, managing emotions, and using communication skills as a mediator. Mediation is a practical method for helping people resolve their conflicts and attain mutually satisfactory outcomes. You will mediate simulated disputes involving coworkers, customers, committee members, neighbours, parents/ teens and co-parents. Emphasis is on skill development through simulated mediations assisted by trained coaches.

Prerequisite: PDS 001 Foundations of Collaborative Conflict Resolution (CCR100), or PDS 002 Foundations of Collaborative Conflict Resolution: Workplace Focus (CCR101); and, PDS 185 Negotiation Skills Level I (CCR170) recommended

COURSE: PDS 006 | 21 Hours | $575 Section 015 Downtown Campus May 26 - 28 | TWR | 8:30 am - 4:30 pm

Section 017 Downtown Campus Jan 27 - 29 | TWR | 8:30 am - 4:30 pm Section 018 Downtown Campus May 12 - 14 | TWR | 8:30 am - 4:30 pm

Section 010 Downtown Campus Apr 28 - 30 | TWR | 8:30 am - 4:30 pm

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COURSES MEDIATION SKILLS LEVEL II (CCR 290)

NEGOTIATION SKILLS LEVEL I (CCR 170)

Building on the mediation process and skills learned in Mediation Skills Level I, this course moves to more challenging, complex and emotionally charged situations. Skills, theory and techniques include framing and tracking issues, probing for and clarifying interests, addressing power dynamics and adapting the mediation process to meet the needs of participants. You will discuss the development of a personal mediating style, legal and ethical issues in the mediation field, and caucusing.

Emphasis is on skill development through simulated mediations, with assistance and feedback from trained coaches.

Learn to prepare for negotiations, assess your alternatives, build a climate of collaboration, get beyond stubborn positioning and develop agreements that work for both sides. Negotiation skills are essential in daily interactions with others.

Traditional approaches to negotiation promote competitive tactics, often resulting in unsatisfactory outcomes.

Collaborative or interest-based negotiation aims for agreements that respond to the interests of both parties.

Emphasis is on simulated negotiations assisted by trained coaches.

Prerequisites: PDS 001 Foundations of Collaborative Conflict Resolution (CCR100) or PDS 002 Foundations of Collaborative Conflict Resolution: Workplace Focus (CCR101); and, PDS 185 Negotiation Skills Level I (CCR170), PDS 006 Mediation Skills Level I (CCR180), and PDS 007 Dealing With Anger (CCR190)

COURSE: PDS 012 | 35 Hours | $895 Section 008 Downtown Campus Jun 8 - 12 | MTWRF | 8:30 am - 4:30 pm

NEGOTIATING WITH DIFFICULT PEOPLE: MAKING IT HARD TO SAY NO (CCR 207) This course helps you understand your own reactions to difficult situations and develop skills to overcome the obstacles to reaching successful agreements. At one time or another, everyone has had to negotiate with aggressive, critical or argumentative people. Decisionmaking and implementation are often derailed by entrenched, negatively focused, reactive responses to change and diversity. Trying to resolve issues with people whose behaviour we find challenging often brings us to the limits of our patience and interpersonal skill.

Prerequisite: PDS 001 Foundations of Collaborative Conflict Resolution (CCR100), or PDS 002 Foundations of Collaborative Conflict Resolution: Workplace Focus (CCR101); and, PDS 185 Negotiation Skills Level I (CCR170)

COURSE: PDS 018 | 14 Hours | $425

Prerequisite: PDS 001 Foundations of Collaborative Conflict Resolution (CCR100), or PDS 002 Foundations of Collaborative Conflict Resolution: Workplace Focus (CCR101)

COURSE: PDS 185 | 21 Hours | $575 Section 020 Downtown Campus Feb 10 - 12 | TWR | 8:30 am - 4:30 pm

RESOLVING CONFLICT IN GROUPS LEVEL II: FACILITATING THE COLLABORATIVE PROCESS (CCR 260) Learn practical ways of assisting teams to resolve conflicts as either an internal or external facilitator. Assess your facilitation strengths and practise leading a collaborative process, managing group dynamics, dealing with challenging behaviours, handling power struggles, identifying hidden agendas and assisting the group to come to agreement. This course uses discussion, role-play and case studies and is intended for those who are already comfortable and confident in using basic facilitation skills.

Prerequisites: PDS 001 Foundations of Collaborative Conflict Resolution (CCR100) or PDS 002 Foundations of Collaborative Conflict Resolution: Workplace Focus (CCR101); and, PDS 185 Negotiation Skills Level I (CCR170) or PDS 006 Mediation Skills Level I (CCR180); and, PDS 229 Conflict Dynamics in Groups (CCR210)

COURSE: PDS 168 | 14 Hours | $425 Section 009 Downtown Campus Jun 2 - 3 | TW | 8:30 am - 4:30 pm

Section 006 Downtown Campus Mar 17 - 18 | TW | 8:30 am - 4:30 pm

RESOLVING CONFLICT ON THE FRONTLINE: DEMONSTRATING LEADERSHIP AT WORK (CCR 200) All members of organizations are expected and often required to handle workplace conflicts effectively, yet this can be a challenging task. This course will give you knowledge and skills for assessing workplace conflict, determining whether a collaborative process or a more formal intervention process is needed and choosing the best intervention approach. You will practise analyzing workplace conflicts, and using a collaborative process to intervene as a third party. You will learn to demonstrate leadership in addressing conflict in ways that move all people involved towards mutually agreeable solutions.

Prerequisites: PDS 001 Foundations of Collaborative Conflict Resolution (CCR100) or PDS 002 Foundations of Collaborative Conflict Resolution: Workplace Focus (CCR101); and, PDS 185 Negotiation Skills Level I (CCR170)

COURSE: PDS 009 | 21 Hours | $575 Section 008 Downtown Campus May 5 - 7 | TWR | 8:30 am - 4:30 pm

SHIFTING FROM POSITIONS TO INTERESTS (CCR 202) This course is designed to help you reach positive outcomes through a deeper exploration of positions, interests and intentions. Whether in the context of negotiation, mediation or interpersonal conflict, people adopt positions and offer solutions in order to meet their underlying interests. Working towards interest-based resolutions requires skill in clarifying and understanding the wants, needs, concerns and fears that support the opposing positions. You will enhance skills aimed at eliciting underlying interests, illuminating blocks, facilitating processes, establishing positive outcomes and generating a wider range of choices.

Prerequisites: PDS 001 Foundations of Collaborative Conflict Resolution (CCR100) or PDS 002 Foundations of Collaborative Conflict Resolution: Workplace Focus (CCR101); and, PDS 185 Negotiation Skills Level I (CCR170) or PDS 006 Mediation Skills Level I (CCR180)

COURSE: PDS 208 | 21 Hours | $575 Section 005 Downtown Campus Mar 3 - 5 | TWR | 8:30 am - 4:30 pm

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COURSES ENGINEERING

TRANSFERABILITY TO BUSINESS AND MANAGEMENT PROGRAMS Some courses in this area can be used for advanced credit toward Continuing Education’s Business and Management certificate programs (see page 34).

403.220.2988 business.conted@ucalgary.ca

These courses are intended to enhance professional expertise in engineering, geology and geophysics.

EVALUATION OF CANADIAN OIL AND GAS PROPERTIES In this 12-week course, review the methods used in preparing economic evaluations of oil and gas reserves and undeveloped properties. Discuss the use of evaluations. Review uncertainties associated with the recovery of reserves, development of unproven properties, procedures that account for the risk associated with oil and gas assets, and the resulting recommendation for adjustments to the value of these assets.

COURSE: BUS 100 | 24 Hours | $995 Section 026 Downtown Campus Jan 14 - Apr 1 | W | 4:45 - 6:45 pm

ENGLISH AS A SECOND LANGUAGE 403.220.3301 esl@ucalgary.ca University of Calgary Continuing Education offers full- and parttime programs in ESL (English as a Second Language).

Full-time programs in ESL are available to international students and landed immigrants. Information on the English Language Program can be found at www.ucalgary.ca/esl The information and courses included in this publication are for those interested in attending ESL courses on a part-time basis.

Students must attend at least 75 per cent of the class hours in order to receive the advanced credit.

You can receive 30 hours credit for: · ENL 410 ESL 4 · ENL 510 ESL 5 · ENL 430 TOEFL Preparation You can receive 20 hours credit for: · ENL 415 Pronunciation

PLACEMENT TEST PART TIME ESL PLACEMENT TEST New students must write a placement test before registering for a course. The test is multiple choice, with listening and grammar sections. Note, that the listening test starts at 6:05 pm. Course registration will be available immediately after the test. Students can register that evening or contact the office the next day. Course payment is by Visa, MasterCard, American Express, cheque, or exact cash. Please note that course sections are filled on a first-come, firstserved basis.

Note: Day time testing is available for those students who wish to write the exam at a later date. There is a $25 fee for day time testing. Call 403-220-3301 for more information

COURSE: ENL 1000 | 3 Hours | FREE Section 002 Main Campus Jan 13 | T | 6 - 9 pm Section 005 Main Campus Apr 28 | T | 6 - 9 pm

GENERAL ENGLISH General English part-time ESL courses are for adults from beginner to advanced levels. Courses focus on integrated skills in speaking, listening, reading, writing, pronunciation and grammar. Courses are held at the main or downtown campus.

Main Campus Classes · Maximum class size is 20 · Textbooks included in the course fee Downtown Campus Classes · Maximum class size is 14 · Textbooks NOT included in fee

ESL 1 Those with basic English skills can benefit from this grammar review. Students will improve their conversational skills, pronunciation, intonation, and fluency.

This course covers the most important parts of speech, vocabulary, and idioms at a low intermediate level.

COURSE: ENL 110 | 60 Hours | $525 Section 013 Main Campus Jan 27 - Apr 2 | TR | 6:30 - 9:30 pm Section 014 Main Campus May 12 - Jul 16 | TR | 6:30 - 9:30 pm

ESL 2 Those with limited English who wish to move to a more advanced level should take this course. You will develop conversational skills and verbal fluency.

The course covers grammar, including: verb tenses, adjectives, modals, gerunds, spelling, idioms, vocabulary, listening, reading and writing.

Prerequisite: ENL 110 ESL 1, or placement test

COURSE: ENL 210 | 60 Hours | $525 Section 014 Main Campus Jan 24 - Apr 11 | S | 9 am - 4 pm Section 015 Main Campus May 12 - Jul 16 | TR | 6:30 - 9:30 pm

These evening and weekend ESL classes are perfect for adults, at any level, who want to improve their English for personal, work, or academic reasons.

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COURSES ESL 3

ESL 5

This course is for students with a good working knowledge of English. Oral skills are practised through conversation and pronunciation exercises. Includes a review of speech, especially verb structures, noun clauses, listening comprehension, spelling, idioms, vocabulary, reading and writing.

This high-level, demanding course is designed for the very advanced learner of English. Focus on perfecting English skills, gaining a deeper knowledge of the finer points of grammar, levels of language, conversation and idioms.

Some writing, spelling and vocabulary for particular situations may also be discussed. Be prepared to be corrected and challenged in every class.

Prerequisite: ENL 210 ESL 2, or placement test

COURSE: ENL 310 | 60 Hours | $525 Section 020 Downtown Campus Jan 26 - Apr 6 | MW | 5:15 - 8:15 pm

Prerequisite: ENL 310 ESL 3, or placement test

COURSE: ENL 430 | 60 Hours | $500

Section 022 Main Campus May 9 - Jul 18 | S | 9 am - 4 pm

Section 014 Main Campus

Section 023 Main Campus May 12 - Jul 16 | TR | 6:30 - 9:30 pm

Section 019 Main Campus May 9 - Jul 18 | S | 9 am - 4 pm

ESL 4

Section 018 Downtown Campus May 11 - Jul 22 | MW | 5:15 - 8:15 pm

COURSE: ENL 410 | 60 Hours | $525 Section 019 Main Campus Jan 24 - Apr 11 | S | 9 am - 4 pm Section 020 Downtown Campus Jan 26 - Apr 6 | MW | 5:15 - 8:15 pm Section 021 Main Campus Jan 27 - Apr 2 | TR | 6:30 - 9:30 pm Section 025 Main Campus May 9 - Jul 18 | S | 9 am - 4 pm Section 027 Downtown Campus May 11 - Jul 22 | MW | 5:15 - 8:15 pm Section 026 Main Campus May 12 - Jul 16 | TR | 6:30 - 9:30 pm

For students with a high level competence, this demanding course further prepares students for the internationally recognized Test of English as a Foreign Language. Focus on perfecting your reading, writing, speaking, listening and test taking skills.

Be prepared to be challenged.

COURSE: ENL 510 | 60 Hours | $525 Section 015 Downtown Campus Jan 26 - Apr 6 | MW | 5:15 - 8:15 pm

Prerequisite: ENL 310 ESL 3, or placement test

TOEFL TEST PREPARATION

Prerequisite: ENL 410 ESL 4, or placement test

Section 021 Main Campus Jan 27 - Apr 2 | TR | 6:30 - 9:30 pm

This course is for the student who demonstrates a high level of competence in the placement test. Includes grammar, a review of all parts of speech, and an introduction to new vocabulary and idiomatic expressions. Conversation, pronunciation, and correction are part of every class.

EXAM PREPARATION

Jan 27 - Apr 2 | TR | 6:30 - 9:30 pm

Section 008 Main Campus Jan 26 - Apr 6 | MW | 6:30 - 9:30 pm Section 009 Main Campus May 11 - Jul 22 | MW | 6:30 - 9:30 pm

WRITING For more information call 403.220.2952 or email writing@ucalgary.ca.

ENGLISH PRONUNCIATION PRONUNCIATION If you have moderate pronunciation difficulties, this course provides you with a detailed and systematic study of the sounds and patterns of Canadian English. The focus is not only on effective speech production and auditory discrimination, but also on improved oral presentation techniques.

Prerequisite: ENL 410 ESL 4, or placement test

COURSE: ENL 415 | 30 Hours | $325 Section 017 Main Campus Jan 24 - Apr 11 | S | 9 am - 12 pm Section 018 Downtown Campus Jan 27 - Mar 31 | T | 5:15 - 8:15 pm Section 019 Main Campus May 9 - Jul 18 | S | 9 am - 12 pm

BUSINESS WRITING: FOR PROFESSIONALS WHOSE FIRST LANGUAGE IS NOT ENGLISH Designed for the professional whose first language is not English, this introductory course will help you become a more confident writer. Improve how you write emails, letters and reports. Review correct article usage (a, an, the), prepositions, verb tenses, voice, as well as cohesion and coherence. Develop key strategies for eliminating problems and learning to write efficiently and effectively. When possible, errors common to specific language groups will also be addressed.

COURSE: WRI 111 | 15 Hours | $275 + GST Section 007 Main Campus Jan 24 - 31 | S | 8:30 am - 4:30 pm Section 010 Downtown Campus Jan 27 - Feb 3 | T | 8:30 am - 4:30 pm Section 008 Main Campus Feb 21 - 28 | S | 8:30 am - 4:30 pm Section 009 Main Campus Mar 14 - 21 | S | 8:30 am - 4:30 pm

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COURSES ENVIRONMENTAL MANAGEMENT 403.220.2988 business.conted@ucalgary.ca

These courses may be taken on their own or as part of the Environmental Management Certificate. For information, see page 93.

AUDITING OF HSE MANAGEMENT SYSTEMS AND COMPLIANCE Auditing is a management tool used by organizations to verify that the organization is meeting its external and internal obligations with regards to health, safety and the environment. It is an essential element of a management system and a primary driver of continual improvement. The course explores the processes and procedures for various types of environmental health and safety audits, with an emphasis on auditing of regulatory compliance.

DESIGN AND ANALYSIS OF ECOLOGICAL FIELD EXPERIMENTS

ECOSYSTEMS: FUNCTIONS AND IMPACTS

Environmental reports draw conclusions from field experiments and analyses of the data, but how can we evaluate the validity of these conclusions? This course will cover basic concepts of experimental design including common flaws in sampling, data collection and data analysis. Evening classes will be held on campus to give students a theoretical foundation that they will then apply to field work at U of C’s Barrier Lake Field Station. During the intensive weekend in Kananaskis, you will design a study to answer a specific ecological question, collect field data, analyse the data to address the question and present your findings to your colleagues. You will write a short final paper that will critically compare and evaluate the three densitymeasurement techniques used in the field experiments.

Functional ecosystems are the basis for our health, social, and economic wellbeing. This course focuses on current environmental issues and introduces fundamental knowledge about ecosystem functioning to better understand the underlying reasons for the challenges our growing world population is facing. Understanding ecosystem functioning and the factors limiting their development and resilience when disturbed by human activities is essential for their sustainable use and appropriate management. In-class discussions and case studies will be used to directly apply learned concepts. This course includes a half-day field trip to an area near Calgary.

COURSE: BMC 296 | 30 Hours | $600

COURSE: BMC 274 | 30 Hours | $550 Section 012 Downtown Campus Jan 20 - Mar 24 | T | 6 - 9 pm

Section 003 Off Campus May 28 - Jun 25 | R | 7 - 9 pm and Jun 20 - 21 | SU | 8 am - 8 pm

Prerequisite for online sections: BMC 352 Learning Online (see page 4)

COURSE: BMC 281 | 30 Hours | $550 Section 015 Online Jan 20 – Mar 30 Section 013 Downtown Campus Jan 31 - Feb 28 | S | 8:30 am - 4:30 pm Section 014 Downtown Campus May 4 - 7 | MTWR | 8:30 am - 4:30 pm

“

I’m very happy with what I’ve learned in this program. I was impressed with the quality of instruction throughout.

The instructors were excellent and brought much expertise to the classroom.”

Marie Lau.

Graduate.

Environmental Management Certificate good thinking.

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COURSES ENVIRONMENTAL IMPACT ASSESSMENTS AND REPORTING Discover the importance of Environmental Impact Assessments (EIA) as a tool to assist in meeting the goals of sustainable development.

Examine EIA procedures as practiced currently under the provincial (Alberta) and federal (Canadian Environmental Assessment Agency) regulatory processes. Understand the importance of new and emerging developments on the EIA process in Alberta, including use of third-party reviewers (the 3PC initiative), efforts towards development of standardized Terms of Reference (ToRs) and the shifting of focus to cumulative effects assessments. Gain practical skills on the various steps required to put together an EIA report.

The course utilizes a mix of lectures, inclass exercises, break-outs sessions and large group discussions.

COURSE: BMC 265 | 30 Hours | $550 Section 007 Downtown Campus May 5 - Jun 4 | TR | 6 - 9 pm

ENVIRONMENTAL ISSUES AND CANADA’S ABORIGINAL COMMUNITIES Learn about the environmental issues facing Aboriginal people in Canada and their unique relationship with the land.

Examine the effects a contaminated environment has on Aboriginal cultures, diets, and ceremonies. Review how jurisdictions of government and Industry across Canada are addressing environmental concerns in Aboriginal communities and their Traditional Territories. Discuss land management tools including traditional land use studies as methods of evaluating the current state of lands and the plans for future land use.

COURSE: BMC 252 | 30 Hours | $550 Section 008 Downtown Campus Mar 20, 21, 27, 28 | FS | 8:30 am - 4:30 pm

ENVIRONMENTAL LAW Through case studies, regulatory proceedings, and litigation and legislation, learn about environmental law and how it is implemented in Alberta.

Topics include: national and provincial environmental legislation, including the Alberta Environmental Enhancement and Protection Act, Alberta Water Act, the Canadian Environmental Protection Act and the Canadian Environmental Assessment Act; due diligence, civil liability, and environmental litigation and prosecution; as well as topical examinations of air and water, agriculture, biotechnology, biodiversity and conservation, carbon and climate issues, and environmental aspects of energy regulation for hydrocarbons, electricity and oil sands.

COURSE: BMC 112 | 30 Hours | $550 Section 019 Downtown Campus Jan 22 - Mar 26 | R | 6 - 9 pm

ENVIRONMENTAL SITE ASSESSMENT Learn the theory and practical application of the principles of environmental site assessment (Phase I and Phase II). Explore a variety of techniques used to assess environmental impacts relating to site disturbance, contamination, and other stressors. The collection of data to achieve a specific purpose and methods for ensuring data quality are emphasized. Data interpretation and factors affecting data reliability are covered in detail, along with the correct use of sampling equipment. Other topics include: environmental management measures, including risk assessment, due diligence and regulatory methods. Case studies and in-class simulations make the course principles come alive.

COURSE: BMC 153 | 40 Hours | $630 Section 008 Main Campus Jan 15 - Mar 26 | R | 6 - 9 pm and Jan 24 | S | 8:30 am - 4:30 pm

ENVIRONMENTAL STEWARDSHIP AND SUSTAINABILITY Many argue that environmental responsibility is a cornerstone for building just, equitable and sustainable societies. Others argue that preserving stable and balanced ecosystems is humanity’s obligation to both the planet and succeeding generations. The issue of sustainability touches upon economic, political, scientific and social realities. Examine emerging sustainable trends and their implications, and re-examine your attitudes towards the environment and the future.

Prerequisite for online sections: BMC 352 Learning Online (see page 4)

COURSE: BMC 169 | 30 Hours | $550 Section 013 Online Jan 20 - Mar 30 Section 014 Downtown Campus Apr 24 - May 2 | FS | 8:30 am - 4:30 pm

GLOBAL WARMING AND CLIMATE CHANGE Explore the reality of global warming and climate change. Learn about the relationship between global warming and the release of greenhouse gases and the computer models used to make climate change predictions. Discuss the need to mitigate the effects of global warming as well as how the global warming process may be slowed and eventually reversed.

COURSE: BMC 138 | 15 Hours | $400 Section 013 Downtown Campus May 21 - Jun 18 | R | 6 - 9 pm

INTRODUCTION TO ENVIRONMENTAL MANAGEMENT Environmental management is the integration of environmental science and management. Discuss aspects and impacts, such as the pressures and responses of human activities on the natural environment. Tools and techniques, as they apply to organizations are introduced.

Examine the reasons and strategies for resource conservation, pollution prevention and environmental protection.

Prerequisite for online sections: BMC 352 Learning Online (see page 4)

COURSE: BMC 129 | 30 Hours | $550 Section 030 Downtown Campus Jan 22 - Mar 26 | R | 6 - 9 pm Section 031 Online Mar 10 - May 18

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COURSES OCCUPATIONAL HYGIENE: THE BASICS

WASTE MANAGEMENT SYSTEMS

Prerequisite for online sections: BMC 352 Learning Online (see page 4)

Learn about current waste management systems; types, characteristics and sources of waste; technologies for waste treatment and disposal; and the development of waste reduction plans. This course will focus on practical applications, government regulations and best practices related to: storage, collection and waste transfer; reduction, recovery and recycling; biological conversion; and energy recovery. You will learn how to: develop operating and management strategies; create waste minimization plans; apply auditing techniques and recognize issues related to risk and liability.

COURSE: BMC 197 | 40 Hours | $630

COURSE: BMC 259 | 30 Hours | $570

Discover the science behind occupational illness and disease. The number of people affected by occupational related disease continues to increase. This course illuminates the science and art of occupational hygiene and covers its past, present and likely future. Topics include: toxicology, occupational health and safety standards, airborne hazards, indoor air quality, ventilation systems, skin diseases, industrial noise, radiation, lasers, thermal stress, and protective equipment.

Section 030 Downtown Campus Jan 12 - Apr 20 | M | 6 - 9 pm Section 031 Online Jan 13 - Apr 13

Section 011 Downtown Campus Apr 21 - Jun 23 | T | 6 - 9 pm

WATER MANAGEMENT FOR THE 21ST CENTURY

Section 032 Online May 5 - Aug 3

OIL SANDS: OVERVIEW, ENVIRONMENTAL IMPACTS, AND REGULATIONS With respect to Alberta’s oil sands, should Canada be forced to choose between economic development and a sustainable environment? This course is designed for anyone interested in the environmental management, public relations, and health and safety job categories in the oil and gas industry. Through this course, develop the skill set required to understand, review, analyze, and evaluate environmental data and information related to the oil sands industry.

Prerequisite for online sections: BMC 352 Learning Online (see page 4) COURSE: BMC 298 | 30 Hours | $550

Water is fundamental to life, and its proper management is essential to a sustainable environment. If your work involves water management whether it be in agriculture, community development, or industry - or if you have a strong concern for our environment, you will benefit from this course. Explore the variety, demand and supply of this limited resource as well as wastewater re-use and recycling. Discuss stakeholder rights and responsibilities, technical and regulatory approaches to management and conflict resolution, and current issues on climate change, oil and gas development and the transfer and selling of fresh water.

FINANCE 403.220.2988 business.conted@ucalgary.ca

Courses in this program area prepare students for the Chartered Financial Analyst (CFA) designation.

For information on this program, see page 113.

For Personal Finance, see page 74.

CFA REVIEW SEMINARS CFA Review Seminars focus on providing you with the best possible chance of successfully passing your CFA exam. The weekly review sessions are to highlight and consolidate the key ideas from the assigned readings.

The review seminars are based upon Schweser study materials augmented by lecture notes and practice problems prepared by the seminar instructors.

For each session, the instructor will provide supplementary lecture notes, review the session’s key topics, and provide examples to illustrate the type of questions that may be asked on the CFA exam. A mock exam will be held.

Students must have already successfully completed previous CFA® exams.

CFA Review Seminar Level I COURSE: PDS 105 | 34 Hours | $895 Section 024 Main Campus Jan 7 - Apr 15 | W | 6:30 - 9:30 pm and Apr 25 | S | 9 am - 4 pm

CFA Review Seminar Level II

COURSE: BMC 258 | 30 Hours | $550

Prerequisite: Level I exam

Section 010 Downtown Campus Mar 12 - May 14 | R | 6 - 9 pm

COURSE: PDS 145 | 47 Hours | $895 Section 014 Main Campus Jan 8 - Apr 23 | R | 6:30 - 9:30 pm and Apr 25 | S | 9 am - 4 pm

Section 008 Online Jan 27 - Apr 6

CFA Review Seminar Level III

Section 009 Downtown Campus May 2 - Jun 13 | S | 8:30 am - 3:30 pm

COURSE: PDS 231 | 45 Hours | $1,050

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Prerequisite: Level I and II exams

Section 001 Main Campus Jan 8 - Apr 23 | R | 6:30 - 9:30 pm and Apr 25 | S | 8:30 am - 4:30 pm

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COURSES FRENCH AS A SECOND LANGUAGE 403.220.7226 centrefr@ucalgary.ca

Seven levels of French are available. If you are new to the language, you will begin in Level I learning basic vocabulary, phrases and sentences in the present tense. As you advance through subsequent levels, you will progressively expand your vocabulary and grammar. In Level VI, classes focus on oral communication and reading. Some of these courses can be used for credit toward the certificates in French Language and Culture and the Certificate in French Language Studies. See pages 94 - 96.

Note: One week prior to start, classes with insufficient enrolment may be cancelled FREE PLACEMENT INTERVIEWS New students who already have some knowledge of French require a placement interview. Please phone 403.220.7226 to schedule your appointment.

Winter Session Main Campus Jan 7 | W | 4 – 7 pm Spring/Summer Session Main Campus Apr 1 | W | 4 – 7 pm

FRENCH II

FRENCH IMMERSION WEEKEND

COURSE: FRE 102 | 40 Hours | $260

A two-day program of linguistic adventure provides you with an informal learning environment conducive to spontaneous use of the language. Fees include bus, meals, lodging and a whole lot of fun. Deadline to register is seven days prior to the start of the course.

Prerequisite: FRE 100 French I Section 091 Main Campus Jan 20 - Mar 26 | TR | 6:30 - 8:30 pm Section 092 Main Campus Apr 16 - Jun 23 | TR | 6 - 8:30 pm Section 093 Main Campus Jul 7 - Aug 27 | TR | 6 - 8:30 pm

FRENCH III

Prerequisite: FRE 102 French II

COURSE: FRE 103 | 40 Hours | $260 Section 057 Main Campus Jan 20 - Mar 26 | TR | 6:30 - 8:30 pm Section 058 Main Campus Apr 16 - Jun 23 | TR | 6:30 - 8:30 pm Section 059 Main Campus Jul 7 - Aug 27 | TR | 6 - 8:30 pm

FRENCH CONVERSATION Prerequisite: FR 103 French III

This course is designed for complete beginners in a French language class.

Interactive classroom activities, an introduction to initial grammar concepts, practical phrases, and basic vocabulary, will give the student a taste of our evening French courses.

COURSE: FRE 150 | 20 Hours | $160 Section 002 Main Campus Jan 20 - Mar 24 | T | 12 - 1 pm

FRENCH I COURSE: FRE 100 | 40 Hours | $260

Prerequisite: FRE 102 French II or FRE 109 French 209

COURSE: FRE 112 | 20 Hours | $160 Section 025 Off Campus Mar 14 - 15 | SU | 9 am - 7 pm

Intermediate and Advanced Students Prerequisite: French IV or French 213

COURSE: FRE 111 | 20 Hours | $160 Section 019 Off Campus Mar 14 - 15 | SU | 9 am - 7 pm

COURSE: FRE 113 | 20 Hours | $160 Section 024 Main Campus Jan 20 - Mar 24 | T | 6:30 - 8:30 pm Section 025 Main Campus Apr 21 - Jun 23 | T | 6:30 - 8:30 pm

FRENCH IV

Prerequisite: FRE 103 French III

COURSE: FRE 104 | 40 Hours | $260

A TASTE OF FRENCH

Beginner Students

Section 036 Main Campus Jan 19 - Mar 30 | MW | 6:30 - 8:30 pm

FRENCH V

Prerequisite: FRE 104 French IV

COURSE: FRE 105 | 40 Hours | $260 Section 034 Main Campus Jan 19 - Mar 30 | MW | 6:30 - 8:30 pm

FRENCH VII (FRANÇAIS AVANCÉ) Prerequisite: FRE 145 French VI

COURSE: FRE 146 | 20 Hours | $160 Section 014 Main Campus Jan 22 - Mar 26 | R | 6:30 - 8:30 pm

DELF/DALF EXAM PREPARATION A2 (BASIC LEVEL): DELF PREPARATION WORKSHOP This is a two-hour preparation workshop for the DELF A2 examination. This workshop will present the examination format and include oral comprehension practice. Simple communication strategies, basic vocabulary and common phrases will be reviewed. At this level, students must already be able to describe their family, talk about their work and their social life, comprehend short texts, write a postcard or a short letter and have a very short conversation on daily living situations.

COURSE: FRE 232 | 2 Hours | $40 Section 003 Main Campus May 20 | W | 10 am - 12 pm

Section 130 Main Campus Jan 19 - Mar 30 | MW | 6:30 - 8:30 pm Section 131 Main Campus Jan 20 - Mar 26 | TR | 6:30 am - 8:30 pm Section 132 Main Campus Apr 13 - Jun 22 | MW | 6:30 - 8:30 pm Section 133 Main Campus Apr 21 - Jun 25 | TR | 6:30 - 8:30 pm Section 134 Main Campus Jul 6 - Aug 31 | MW | 6 - 8:30 pm

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COURSES B2 (INDEPENDENT LEVEL): DELF PREPARATION WORKSHOP This is a three-hour preparation workshop for the DELF B2 examination.

This workshop will present the examination format and include oral comprehension practice.

Communication skills to carry a dayto-day discussion, and argumentation strategies to defend an opinion, will be reviewed. At this level, students must already speak fairly fluently with complex sentences, use specialized vocabulary, initiate a conversation on abstract topics, read articles in French and synthesize information.

COURSE: FRE 234 | 3 Hours | $75 Section 003 Main Campus May 21 | R | 9 am - 12 pm

C2 (PROFICIENT LEVEL): DALF PREPARATION WORKSHOP This is a seven-hour preparation workshop for the DALF C2 examination.

This workshop will present the examination format and include oral comprehension practice. At this level, students must already speak French fluently in formal and informal situations, use idiomatic expressions, humour and connotations. Students must be familiar with reading specialized articles in French, synthesize information and give an opinion with a solid argumentation. Writing skills must be at an advanced level and display precision, appropriateness and elaborate structure. Candidates should be able to write a 700-word essay based on several articles provided.

Native-like listening comprehension and oral interaction is required.

COURSE: FRE 236 | 7 Hours | $140 Section 003 Main Campus May 22 and 29 | F | 8:30 am - 12 pm

DELF/DALF ASSESSOR TRAINING AND RECERTIFICATION DELF ASSESSOR TRAINING WORKSHOPS This course is designed to train participants as DELF assessors. DELF (Diplôme d’études en langue française) is a French diploma based on the CEFRL (Common European Framework of Reference for Languages) and is awarded by the French Ministry of Education in France. Participants will learn to assess both oral and written work at these levels. To become certified DELF assessors, participants are expected to attend 100 per cent of classes, demonstrate an excellent mastery of the French language, participate actively and pass an in-class examination. Successful participants will receive an official and international certification from France, valid for 5 years.

DELF A1/A2 Assessor Training COURSE: FRE 331 | 14 Hours | $55 Section 001 Main Campus Jan 24 and 31 | S | 8:30 am - 4:30 pm

DELF B1/B2 Assessor Training COURSE: FRE 332 | 14 Hours | $55 Section 001 Main Campus Feb 28 and Mar 7 | S | 8:30 am - 4:30 pm

DALF C1/C2 ASSESSOR RECERTIFICATION WORKSHOP This course is designed to recertify DALF assessors C1 and C2. DALF (Diplôme approfondi de langue française) is a French diploma based on the CEFRL (Common European Framework of Reference for Languages) and is awarded by the French Ministry of Education in France. Participants will review how to assess both oral and written work at these levels. To be recertified as DALF C1/C2 assessors, participants must attend 100% of classes, demonstrate an excellent mastery of the French language, participate actively and pass an in-class examination.

Successful participants will receive an official and international certification from France, valid for 5 years. Native speaker abilities in both oral and written French are required. Training and experience in oral and written evaluation are required. Participation in one DALF session per year in the last three years is required. Please submit date and place of initial certification when registering.

COURSE: FRE 432 | 7 Hours | $30 Section 001 Main Campus May 11 | M | 8:30 am - 4:30 pm

DELF A1/A2/B1/B2 ASSESSOR RECERTIFICATION WORKSHOP This course is designed to recertify DELF assessors A1, A2, B1, and B2. DELF (Diplôme détudes en langue française) is a French diploma based on the CEFRL (Common European Framework of Reference for Languages) and is awarded by the French Ministry of Education in France. Participants will review how to assess both oral and written work. To be recertified as A1, A2, B1, B2 assessors, participants must attend 100% of classes, demonstrate an excellent mastery of the French language, participate actively and pass an in-class examination. Successful participants will receive an official and international certification from France, valid for 5 years. C1 oral and written proficiency is required. Participation in one DELF session per year in the last there years is required. Current assessor certification: please submit date and place of initial certification when registering.

COURSE: FRE 431 | 7 Hours | $30 Section 001 Main Campus May 9 | S | 8:30 am - 4:30 pm

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COURSES GEOSCIENCE PROFESSIONAL DEVELOPMENT NEW 403.220.2988 business.conted@ucalgary.ca

Courses in this area are offered in collaboration with UCalgary’s Department of Geoscience.

APPLICATION OF STABLE ISOTOPES This course will provide a thorough background in stable isotope hydrology and geochemistry and hence an understanding of the potential and the limitations of the application of stable isotope techniques in Hydrology, Geology, and Environmental Sciences.

Topics will include the tracing of water sources in the subsurface, identifying the sources and fate of CO2 and H2S in geological formations, formation pathways of methane, testing for hydrocarbon contamination in shallow groundwater, among many other topics of interest to practitioners in the oil and gas and environmental industries.

Application of stable isotope techniques to oil and gas exploration in the Western Canadian Sedimentary Basin, to carbon capture and storage projects, to shale gas and coalbed methane exploitation, and to oilsands processing will be highlighted in this course.

COURSE: CPE 205 | 18 Hours | $995 Section 003 Main Campus Feb 17 - 19 | TWR | 8:30 am - 4:30 pm

HEALTH, SAFETY AND ENVIRONMENT 403.220.2988 business.conted@ucalgary.ca

These courses may be taken on their own or as part of the Health, Safety and Environment Certificate (see page 97).

ACCIDENT THEORY AND INCIDENT INVESTIGATION Understanding accident theory and the incident investigation process are essential in determining why workplace incidents occur and how to prevent re-occurrences.

By providing categories of causes, accident theory helps explain how accidents are caused. Incident investigation answers the: who, what, why, when, where and how so that re-occurrences can be prevented.

Gain an overview of the most important theories, their strengths and weaknesses, and how to select the best model and best methods for each investigation.

Prerequisite: BMC 104 Health and Safety Management Systems: The Basics; and for online sections: BMC 352 Learning Online (see page 4)

COURSE: BMC 201 | 30 Hours | $550 Section 020 Online Jan 20 - Mar 30 Section 021 Downtown Campus Apr 16 – Jun 25 | R | 6 - 9 pm

AUDITING OF HSE MANAGEMENT SYSTEMS AND COMPLIANCE Auditing is a management tool used by organizations to verify that the organization is meeting its external and internal obligations with regards to health, safety and the environment. It is an essential element of a management system and a primary driver of continual improvement.

Explore the processes and procedures for various types of audits, with an emphasis on auditing of regulatory compliance.

Prerequisite for online sections: BMC 352 Learning Online (see page 4)

COURSE: BMC 281 | 30 Hours | $550 Section 015 Online Jan 20 – Mar 30 Section 013 Downtown Campus Jan 31 - Feb 28 | S | 8:30 am - 4:30 pm Section 014 Downtown Campus May 4 - 7 | MTWR | 8:30 am - 4:30 pm

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BUSINESS AND LEADERSHIP FOR HSE PROFESSIONALS HSE professionals need to understand: the way their businesses work; the management system and the roles of managers; the work of management in planning, organizing, leading and controlling work; and organizational change and how to deal with it. Further, they must be a skilled and competent trainer, and have a proper understanding of training methods, curriculum development and evaluation. This course introduces the key aspects of organizational behaviour and business administration necessary to be an effective health, safety and environment professional in today’s workplace.

Prerequisites: BMC 104 Health and Safety Management Systems: The Basics; and, for online sections: BMC 352 Learning Online (see page 4)

COURSE: BMC 213 | 40 Hours | $630 Section 028 Downtown Campus Jan 12 - Apr 20 | M | 6 - 9 pm Section 027 Online Jan 13 - Apr 13 Section 029 Downtown Campus Mar 6, 7, 13, 14, 21 | FS | 8:30 am - 4:30 pm Section 030 Downtown Campus May 2 - Jun 20 | S | 8:30 am - 3:30 pm

BUSINESS COMMUNICATION FOR INTERNATIONALLY TRAINED PROFESSIONALS Build self-awareness, cultural familiarity and interpersonal skills for communicating effectively and appropriately in Canadian business settings. Learn how culture influences communication style and understand your own preferences for interacting with others. Gain insights into the hidden rules of preferred interaction in the Canadian workplace, practise flexibility in using a range of styles, and develop soft skill competencies for improving your job performance and career prospects.

Note: Students can take either BMC 206 Management Communications or BMC 316 Business Communication for Internationally Trained Professionals for certificate credit in designated programs. Credit will be granted for one course only.

COURSE: BMC 316 | 40 Hours | $580 Section 006 Main Campus Jan 21 - Apr 15 | W | 6 - 9 pm

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COURSES DISABILITY MANAGEMENT: AN INTEGRATIVE APPROACH Disability management is most effective when integrated and embedded into the strategies and culture of an organization. This course introduces an interdisciplinary approach to the concepts and practices of disability management, and addresses how to design, implement, and market an effective disability management program.

COURSE: BMC 309 | 30 Hours | $550 Section 009 Downtown Campus May 27 - 30 | WRFS | 8:30 am - 4:30 pm

ECOSYSTEMS: FUNCTIONS AND IMPACTS Functional ecosystems are the basis for our health, social, and economic wellbeing. This course focuses on current environmental issues and introduces fundamental knowledge about ecosystem functioning to better understand the underlying reasons for the challenges our growing world population is facing. Understanding ecosystem functioning and the factors limiting their development and resilience when disturbed by human activities is essential for their sustainable use and appropriate management. In-class discussions and case studies will be used to directly apply learned concepts. This course includes a half-day field trip to an area near Calgary.

COURSE: BMC 274 | 30 Hours | $550 Section 012 Downtown Campus Jan 20 - Mar 24 | T | 6 - 9 pm

EMERGENCY RESPONSE Emergency preparedness and response are growing concerns within all industries operating in North America and overseas. Fires and explosions, building and crane collapse, natural disasters, chemical spills, and terrorist attacks can disturb or destroy a company’s operations for extended periods of time.

Learn the five main aspects involved in emergency preparedness and response: recognition of vulnerabilities, development of plans, implementation, response, and post-incident analysis.

We will use lectures, case studies, and take home assignments to assist you in incorporating an effective and specific plan for your place of work.

Prerequisite for online sections: BMC 352 Learning Online (see page 4)

ENVIRONMENTAL STEWARDSHIP AND SUSTAINABILITY Many argue that environmental responsibility is a cornerstone for building just, equitable and sustainable societies. Others argue that preserving stable and balanced ecosystems is humanity’s primary obligation to both the planet and succeeding generations.

The issue of sustainability touches upon economic, political, scientific and social realities. This course examines emerging sustainable trends and their implications. You will be encouraged to re-examine your attitudes towards both the environment and the future.

Prerequisite for online sections: BMC 352 Learning Online (see page 4)

COURSE: BMC 169 | 30 Hours | $550

COURSE: BMC 218 | 20 Hours | $480

Section 013 Online Jan 20 - Mar 30

Section 009 Downtown Campus Jan 17 - 31 | S | 8:30 am - 4:30 pm

Section 014 Downtown Campus Apr 24 - May 2 | FS | 8:30 am - 4:30 pm

Section 010 Online May 12 - Jun 29

ERGONOMICS

ENVIRONMENTAL LAW Through case studies, regulatory proceedings, and litigation and legislation, learn about environmental law and how it is implemented in Alberta.

Topics include: national and provincial environmental legislation, including the Alberta Environmental Enhancement and Protection Act, Alberta Water Act, the Canadian Environmental Protection Act and the Canadian Environmental Assessment Act; due diligence, civil liability, and environmental litigation and prosecution; as well as topical examinations of air and water, agriculture, biotechnology, biodiversity and conservation, carbon and climate issues, and environmental aspects of energy regulation for hydrocarbons, electricity and oil sands.

Ergonomics is the science that addresses human performance and well-being in relation to the tasks that are being completed, the equipment used, and the environment in which work is being completed. In this introductory ergonomics course, you will learn about the prevention of occupational illness and injury by making changes to the design of work and workplaces.

COURSE: BMC 199 | 30 Hours | $550 Section 012 Downtown Campus Jan 15 - Mar 19 | R | 6 - 9 pm Section 013 Downtown Campus Apr 20 - 23 | MTWR | 8:30 am - 4:30 pm

COURSE: BMC 112 | 30 Hours | $550 Section 019 Downtown Campus Jan 22 - Mar 26 | R | 6 - 9 pm

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COURSES FIRE PREVENTION AND SAFETY Learn basic fire chemistry and behaviour, how fires start, and how they can be prevented, detected, controlled and extinguished. Gain crucial information about fire and building codes and related standards and organizations. Other fire safety and prevention topics include: basic principles of building construction and design; the critical elements of a fire safety program and plan; fire detection and suppression equipment and systems; the handling and control of dangerous/ hazardous goods in the workplace; employer and employee responsibilities, liabilities and due diligence; and Fire Code enforcement.

COURSE: BMC 285 | 40 Hours | $630 Section 006 Main Campus Jan 15 - Apr 9 | R | 6 - 9 pm

GLOBAL WARMING AND CLIMATE CHANGE Explore the reality of global warming and climate change. Learn about the relationship between global warming and the release of greenhouse gases and the computer models used to make climate change predictions. Discuss the need to mitigate the effects of global warming as well as how the global warming process may be slowed and eventually reversed.

HAZARD ASSESSMENT AND RISK MANAGEMENT A key aspect of any occupational health and safety program is the proper identification of any hazards that exist at the workplace, and the associated risk of injury or illness if a worker is exposed to the hazard. In this introductory course, you will learn the reasons why proper hazard identification is an important contributor to a successful occupational health and safety program, as well as practical tools to conduct workplace hazard assessments. The relationship between common hazards and risk of common occupational injuries, such as work-related back injuries or electrical burns, and illnesses, such as occupational cancers, will be explored in detail using practical examples.

Prerequisites: BMC 104 Health and Safety Management Systems: The Basics; and, for online sections, BMC 352 Learning Online (see page 4)

COURSE: BMC 143 | 20 Hours | $480 Section 021 Online Jan 13 - Mar 2

This course introduces you to the characteristics of effective health and safety management systems. These systems are required for the proactive management of health and safety concerns throughout an organization.

They ensure that all employees have clearly defined accountabilities for health and safety, resulting in the prevention of injuries and loss. This course is for beginning and practising health and safety officers, coordinators, professionals, trainers and administrators to gain knowledge of the fundamental principles used to manage health and safety issues in the workplace.

Prerequisite for online sections: BMC 352 Learning Online (see page 4)

COURSE: BMC 104 | 30 Hours | $550 Section 045 Downtown Campus Jan 10 - Feb 21 | S | 8:30 am - 2:30 pm Section 050 Online Feb 3 - Apr 13

Section 020 Online Feb 3 - Mar 23 Section 022 Downtown Campus Jun 4 - 6 | RFS | 8:30 am - 4 pm

Section 046 Downtown Campus Mar 13 - 21 | FS | 8:30 am - 4:30 pm Section 047 Online Apr 21 - Jun 29 Section 048 Downtown Campus Apr 25 - May 23 | S | 8:30 am - 4:30 pm

COURSE: BMC 138 | 15 Hours | $400

Section 051 Online Jul 14 - Sep 15

Section 013 Downtown Campus May 21 - Jun 18 | R | 6 - 9 pm

“

HEALTH AND SAFETY MANAGEMENT SYSTEMS: THE BASICS

Section 049 Downtown Campus Aug 7, 8, 21, 22 | FS | 8:30 am - 4:30 pm

Online courses are a great option. It helps make the program so flexible. You can fit in your studies whenever you have some time.�

Tera Ferguson. Graduate.

Health, Safety and Environment Certificate good thinking.

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COURSES HUMAN BEHAVIOUR IN ORGANIZATIONS

INDUSTRIAL SAFETY PROCESSES

Section 175 Online Jan 20 - Apr 20

Identify safety hazards and controls related to industrial work activities and processes including material handling, manufacturing techniques, electrical safety and welding. Gain basic knowledge of common safety issues related to confined spaces, fall protection, hand and power tools, automated systems and more! While the course does focus on the industrial work environment, most of the issues addressed in the course can be related to other occupational settings. This course will assist students preparing to write the examination for the Canadian Registered Safety Professional (CRSP) designation.

Section 176 Online Jan 20 - Apr 20

Prerequisite: BMC 104 Health and Safety Management Systems: The Basics

Improved understanding of human behaviour in organizations enhances your effectiveness, and influences the development and operation of your workplace. Topics include: your own behaviour and its impact on others, mentoring, culture, structure, the decision-making process, employee relations, productivity, and ethical issues.

Prerequisite for online sections: BMC 352 Learning Online (see page 4)

COURSE: BMC 172 | 40 Hours | $580

Section 174 Downtown Campus Jan 21 - Apr 15 | W | 6 - 9 pm Section 173 Downtown Campus Feb 24 - Apr 7 | TR | 6 - 9 pm Section 178 Online May 26 - Aug 24 Section 177 Downtown Campus Jun 15 - 19 | MTWRF | 8:30 am - 5 pm Section 179 Downtown Campus Aug 17 - 21 | MTWRF | 8:30 am - 5 pm

IMPORTANCE OF HUMAN FACTORS This course is an overview of human factors, the study and understanding of interactions between people and their environments. Key areas covered include psychology, workplace design, fatigue, error, and engineering as they relate to health, profit and loss, performance, and liability. Examine and learn from models and plans that reduce the negative impacts and enhance the positive aspects of human factors.

Prerequisite: BMC 352 Learning Online (see page 4)

COURSE: BMC 283 | 20 Hours | $480 Section 008 Online Feb 10 - Mar 30

INTRODUCTION TO ENVIRONMENTAL MANAGEMENT Environmental management is the integration of environmental science and management. Discuss aspects and impacts, such as the pressures and responses of human activities on the natural environment. Tools and techniques for environmental management, as they apply to organizations and companies, are introduced. Examine the reasons and strategies for resource conservation, pollution prevention and environmental protection.

Prerequisite for online sections: BMC 352 Learning Online (see page 4)

COURSE: BMC 129 | 30 Hours | $550

COURSE: BMC 295 | 40 Hours | $630

Section 030 Downtown Campus Jan 22 - Mar 26 | R | 6 - 9 pm

Section 006 Downtown Campus Jan 17 - Mar 14 | S | 9 am - 3 pm

Section 031 Online Mar 10 - May 18

INTEGRATED WORKPLACE HEALTH MANAGEMENT

MANAGEMENT COMMUNICATIONS: INTERPERSONAL SKILLS

Learn how organizations can create a work environment that supports employee health, safety and engagement while reducing disability and associated risk. Understand how you can develop strategies to address employees at all points in the health continuum, from optimal health and performance to being disabled and off work. Topics include: leadership and the work environment, stress management, employee assistance programs, health promotion, workers compensation and disability management/return-to-work processes.

Prerequisites: BMC 104 Health and Safety Management Systems: The Basics

COURSE: BMC 183 | 20 Hours | $480 Section 008 Downtown Campus Jun 3 - 5 | WRF | 8:30 am - 4:30 pm

Enhance your ability to communicate effectively in personal and professional settings. Learn more about your own communication style preferences.

Acquire tools and techniques to build positive relationships and achieve favourable results interpersonally and in small and large groups. Practical strategies include effective ways of: giving and interpreting verbal and nonverbal messages, listening, giving and receiving feedback, leading meetings and giving presentations.

Please Note: Students can take either BMC 206 Management Communications or BMC 316 Business Communication for Internationally Trained Professionals for certificate credit in designated programs. Credit will be granted for one course only.

Prerequisite for online sections: BMC 352 Learning Online (see page 4)

COURSE: BMC 206 | 40 Hours | $580 Section 103 Online Jan 20 - Apr 20 Section 102 Main Campus Jan 31 - Mar 7 | S | 8:30 am - 5 pm Section 104 Online Apr 28 - Jul 27 Section 105 Online May 26 - Aug 24 Section 106 Downtown Campus Jul 20 - 24 | MTWRF | 8:30 am - 5 pm

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COURSES OCCUPATIONAL HYGIENE: THE BASICS Discover the science behind occupational illness and disease. The number of people affected by occupational related disease continues to increase. This course illuminates the science and art of occupational hygiene and covers its past, present and likely future. Topics include: toxicology, occupational health and safety standards, airborne hazards, indoor air quality, ventilation systems, skin diseases, industrial noise, radiation, lasers, thermal stress, and protective equipment.

Prerequisite for online sections: BMC 352 Learning Online (see page 4)

COURSE: BMC 197 | 40 Hours | $630 Section 030 Downtown Campus Jan 12 - Apr 20 | M | 6 - 9 pm Section 031 Online Jan 13 - Apr 13 Section 032 Online May 5 - Aug 3

OIL SANDS: OVERVIEW, ENVIRONMENTAL IMPACTS, AND REGULATIONS With respect to Alberta’s oil sands, should Canada be forced to choose between economic development and a sustainable environment? This course is designed for anyone interested in the environmental management, public relations, and health and safety job categories in the oil and gas industry. Through this course, develop the skill set required to understand, review, analyze, and evaluate environmental data and information related to the oil sands industry.

Prerequisite for online sections: BMC 352 Learning Online (see page 4)

COURSE: BMC 298 | 30 Hours | $550 Section 008 Online Jan 27 - Apr 6 Section 009 Downtown Campus May 2 - Jun 13 | S | 8:30 am - 3:30 pm

REGULATIONS, ROLES, AND RESPONSIBILITIES FOR HSE PROFESSIONALS Gain valuable insight into regulatory and ethical aspects of managing an occupational health and safety program. Explore common concepts in provincial and federal occupational health and safety law, including due diligence and the internal responsibility system. Discuss ethical perspectives around individual rights and employer responsibilities such as worker benefits, WCB premiums, employer obligations, and work refusal provisions. Learn strategies to reduce risk, increase compliance, and ensure that your organization is meeting its legal requirements.

Prerequisites: BMC 104 Health and Safety Management Systems: The Basics; and, for online or blended sections, BMC 352 Learning Online (see page 4)

WATER MANAGEMENT FOR THE 21ST CENTURY Water is fundamental to life, and its proper management is essential to a sustainable environment. If your work involves water management whether it be in agriculture, community development, or industry – or if you have a strong concern for our environment, you will benefit from this course. Explore the variety, demand and supply of this limited resource as well as wastewater re-use and recycling. Discuss stakeholder rights and responsibilities, technical and regulatory approaches to management and conflict resolution, and current issues on climate change, oil and gas development and the transfer and selling of fresh water.

COURSE: BMC 258 | 30 Hours | $550 Section 010 Downtown Campus Mar 12 - May 14 | R | 6 - 9 pm

COURSE: BMC 317 | 30 Hours | $550 Section 011 Online Jan 27 - Apr 6 Section 012 Main Campus Jan 29 - Apr 2 | R | 6 - 9 pm Section 013 Downtown Campus May 5 - Jun 4 | TR | 6 - 9 pm

WASTE MANAGEMENT SYSTEMS Learn about current waste management systems; types, characteristics and sources of waste; technologies for waste treatment and disposal; and the development of waste reduction plans. This course will focus on practical applications, government regulations and best practices related to: storage, collection and waste transfer; reduction, recovery and recycling; biological conversion; and energy recovery. You will learn how to: develop operating and management strategies; create waste minimization plans; apply auditing techniques and recognize issues related to risk and liability.

COURSE: BMC 259 | 30 Hours | $570 Section 011 Downtown Campus Apr 21 - Jun 23 | T | 6 - 9 pm

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COURSES INTERIOR DESIGN 403.220.2952 adedlife@ucalgary.ca

Many of these courses can be applied to the Certificate in Visual Design. For information on this certificate, go to page 110. For other design-related courses, see Art, page 32.

SPECIAL OFFER Receive a 10 per cent discount per course by registering at the same time for three or more courses that apply to the Visual Design and Graphic Design Certificates.

Register online or call 403.220.2952.

Some restrictions apply, i.e. all courses must take place within the current academic year, and discount does not apply to ICT courses.

BATHROOM AND KITCHEN DESIGN The en suite and kitchen are the top two selling features in homes today.

Join in the process of designing fantastic bathrooms and kitchens while considering function and aesthetics by learning how to space plan. Two fieldtrips are included for hands on learning. This is ideal learning for those who want a wealth of practical information and techniques to help with bathroom and kitchen design.

COURSE: INT 123 | 20 Hours | $245 Section 006 Main Campus Apr 15 - May 20 | W | 7 - 9:30 pm and May 9 | S | 12 - 5 pm

COLOUR FOR HOMEOWNERS Focus on exterior and interior colour for homeowners. No longer does colour in the home have to be a terrifying subject.

Topics include: choosing colours for the home, living with colour, using colour to create space, creating focus areas, the psychology of colour, and modulating a colour palette from room to room. Tricks of the trade from initial planning to the completed room will be offered.

COURSE: INT 105 | 10 Hours | $145 Section 017 Main Campus Feb 28 - Mar 7 | S | 9 am - 3 pm

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INTERIOR DESIGN — A CAREER!

KITCHEN DESIGN

Interior design is a growing field. Get the information you need about various career options and opportunities. Topics include: understanding interior design, personal suitability, setting goals, business opportunities, dealing with clients, remuneration, areas of specialization, educational options, and reference material.

The kitchen is a focal point in every home. A properly designed kitchen affects all other aspects of living within a home environment. Discover practical solutions for designing effective and aesthetic kitchens.

Get information about a wide range of design options and solutions.

COURSE: INT 106 | 6 Hours | $95

COURSE: INT 122 | 3.5 Hours | $65

Section 025 Main Campus Mar 7 | S | 9 am - 4 pm

Section 008 Main Campus Mar 14 | S | 1 - 4:30 pm

INTERIOR DESIGN — LEVEL 2

SKETCHING INTERIORS

In this hands-on course, you will apply principles learned in Interior Design — Residential to a practical interior design project. Design a space achieving a coherent vision while addressing analysis, programming and planning of space, building composition, and selection of finishing materials, furniture and fixtures.

Prerequisite: INT 101 Interior Design Residential

Learn fundamentals of perspective drawing by focusing on drawing interiors and the objects they contain.

Basic one and two-point perspective are covered, as well as techniques for establishing proportion, simplifying and representing various forms, and locating objects in space. Students should have some basic knowledge of drawing.

COURSE: INT 102 | 20 Hours | $245

COURSE: INT 114 | 20 Hours | $245

Section 019 Main Campus Feb 4 - Mar 25 | W | 7 - 9:30 pm

Section 011 Main Campus Feb 4 - Mar 25 | W | 7 - 9:30 pm

INTERIOR DESIGN — RESIDENTIAL

LANDSCAPING

Fundamental principles of composition, functional relationships of spaces, finishing materials, and furniture and fixture selection are discussed and supported by a field trip. This course includes over 100 slides that look at current and historical interior design trends as well as the basics of reading interior spaces from drawings and photographs. The design principles taught rely mainly on residential examples.

COURSE: INT 101 | 20 Hours | $245 Section 026 Main Campus Feb 3 - Mar 24 | T | 7 - 9:30 pm

INTERIOR DESIGN: WHAT’S COMIN’ AND GOIN’ Through field trips, explore various facets of the interior design world.

Find out what trends are coming and going quickly, and what styles are here to stay. Visit show homes and tour the marketplace to see what is available. You must provide your own transportation.

Two classes are held at the university.

403.220.2952 adedlife@ucalgary.ca

Some of the courses in this section may be applied to the Certificate in Visual Design. For information on this certificate, go to page 110.

ART OF CONTAINER GARDENING Container gardening is an excellent method of landscaping apartment balconies, terraces, and penthouse and residential patios. Topics include: selecting containers, raised planters and hanging baskets, bulbs and annuals, soil and nutrient requirements, winter use, alternative uses of planters for sculptural form and garden furnishings. Supplies included.

COURSE: LAN 107 | 5 Hours | $100 Section 018 Main Campus Apr 25 | S | 10 am - 4 pm

COURSE: INT 107 | 16 Hours | $205 Section 021 Main Campus Feb 4 - Mar 11 | W | 7 - 9 pm and Mar 7 | S | 12 - 4 pm

TO REGISTER: PAGE 1 | CERTIFICATES: PAGE 85 | DESIGNATIONS: PAGE 112 | DAYS: MTWRFSU

COURSES GROWING YOUR OWN FOOD GARDEN It’s healthy, it’s smart, it’s cool, and you’re in control. Discover and take advantage of your above-ground growing spaces to create efficient and healthy sources of fresh food for your table. Using advanced and unique raised-vegetable-gardening techniques, discover that food gardens are not only sensible options in today’s world, but also attractive visual accents.

COURSE: LAN 108 | 5 Hours | $75 Section 018 Main Campus Apr 14 - 21 | T | 7 - 9:30 pm

LANDSCAPE DESIGN A well-designed landscape creates outdoor spaces that extend indoor living spaces.

Learn about the design process, focusing on the use of trees, shrubs, and plants.

Topics include: site analysis, hard and soft landscaping, installation techniques, creating ‘rooms’, decks, special gardens, environmental concerns, and important horticultural design concerns.

COURSE: LAN 100 | 20 Hours | $275 Section 030 Main Campus Jan 28 - Mar 18 | W | 7 - 9:30 pm Section 031 Main Campus Apr 1 - May 20 | W | 7 - 9:30 pm

TREE CARE Is it a mystery to you? Plant a tree and nature will take care of the rest?

Sometimes it works but in our gardens and communities trees need special care. Trees need to be protected. Topics include; identifying and managing tree stresses, insects, and disease, tree planting and establishment, tree care and maintenance, pruning, and city bylaws and policies.

LANGUAGES OF THE WORLD 403.220.2952 language@ucalgary.ca

Languages of the World includes American Sign Language and an array of international languages.

In all languages, beginners are expected to start in Level 1. Progressively higher levels will be offered in subsequent semesters depending on student interest and participation.

Students of Spanish may choose to enrol in the Certificate in Spanish Language and Culture. Two levels are available. For information, see page 109.

PLACEMENT If you have experience with the language you are pursuing, you may consult with program staff to determine your appropriate level. To discuss your placement in a language, please call 403.220.5895.

AMERICAN SIGN LANGUAGE Signing Naturally is a highly acclaimed program that is recognized as the finest and most effective teaching system in North America. Study American Sign Language and better understand the deaf community and its culture. Learn to introduce yourself, exchange personal information and talk about your surroundings. Continue through higher levels for personal interest or to work toward a career in interpretation with the deaf or hard of hearing. Learn to talk about your family, tell about activities, give directions and describe others.

COURSE: LAN 116 | 6 Hours | $95 Section 005 Main Campus Apr 18 | S | 9:30 am - 4 pm

SIGN LANGUAGE 101 COURSE: ASL 101 | 36 Hours | $375 Section 036 Main Campus Jan 28 - Apr 15 | W | 6 - 9 pm

SIGN LANGUAGE 201

Prerequisite: ASL 103 Sign Language Level 103

COURSE: ASL 201 | 36 Hours | $375 Section 018 Main Campus Feb 26 - Apr 7 | TR | 6 - 9 pm

SIGN LANGUAGE 202

Prerequisite: ASL 201 Sign Language 201

COURSE: ASL 202 | 36 Hours | $375 Section 011 Main Campus Apr 21 - May 28 | TR | 6 - 9 pm

ARABIC Emphasis is on conversation, with some reading and writing. Learn Arabic grammar, the alphabet, Arabic script, the Arabic phonetic system, and basic information about Arabic culture and customs. In Level 2, move on to conjugate verbs and construct sentences.

ARABIC 1 COURSE: ARA 101 | 20 Hours | $245 + GST Section 031 Main Campus Jan 21 - Mar 25 | W | 6:30 - 8:30 pm Section 032 Main Campus Apr 13 - Jun 22 | M | 6:30 - 8:30 pm

ARABIC 2

Prerequisite: ARA 101 Arabic 1, or an equivalent.

COURSE: ARA 102 | 20 Hours | $265 + GST Section 027 Main Campus Apr 15 - Jun 17 | W | 6:30 - 8:30 pm

DUTCH This conversational course is designed for those with very basic or no background in the Dutch language. Emphasis is on speaking and understanding. In Level 2, continue to build conversational skills in Dutch by focusing on important phrases, sentence structures and vocabulary.

DUTCH 1 COURSE: DUT 100 | 20 Hours | $245 + GST

Section 037 Main Campus Apr 20 - Jun 1 | MW | 6 - 9 pm

Section 022 Main Campus Apr 15 - Jun 17 | W | 6:30 - 8:30 pm

SIGN LANGUAGE 103

DUTCH 2

Prerequisite: ASL 102 Sign Language 102

Prerequisite: DUT 100 Dutch 1

COURSE: ASL 103 | 36 Hours | $375

COURSE: DUT 200 | 20 Hours | $265 + GST

Section 016 Main Campus Jan 13 - Feb 19 | TR | 6 - 9 pm

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Section 006 Main Campus Jan 20 - Mar 24 | T | 6:30 - 8:30 pm

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COURSES FRENCH

ITALIAN

See French as a Second Language, page 57.

Italian for Travellers is intended for those with little or no experience in Italian.

Study key phrases and basic grammar in interactive conversation oriented class.

In Italian 1, learn basic vocabulary, key phrases and introductory grammar in interactive, conversational classes that form the foundation for moving on to higher levels. In Level 2, continue to expand vocabulary, grammar knowledge, and oral skills through interactive and practical dialogues. Level 3 introduces more complexity in verb tenses and works at expanding practical oral skills through maximum immersion in the Italian language. Italian Conversation will give you an opportunity to practise speaking and listening skills to enhance your fluency in Italian. Develop conversational strategies, review grammar, and reinforce vocabulary and key expressions through role plays, games and small-group activities.

GERMAN Learn the basics of communicating in German, with an emphasis on speaking and understanding the language.

German 1 is designed for students with no prior knowledge of the German language. The conversation course gives you an opportunity to practise speaking and listening skills to enhance your fluency in German. Develop conversational strategies, review grammar, and reinforce vocabulary and key expressions through role plays, games and small-group activities.

GERMAN 1 COURSE: GER 110 | 30 Hours | $295 + GST Section 005 Main Campus Jan 13 - Mar 31 | T | 6:30 - 9 pm Section 006 Main Campus Apr 14 - Jun 30 | T | 6:30 - 9 pm

ITALIAN FOR TRAVELLERS 1

GERMAN 2

Section 021 Main Campus Jan 21 - Mar 25 | W | 6:30 - 9 pm

COURSE: GER 210 | 30 Hours | $295 + GST

Section 022 Main Campus Apr 18 - Jun 27 | S | 9:30 am - 12 pm

Section 004 Main Campus Jan 15 - Apr 2 | R | 6:30 - 9 pm

ITALIAN 1

COURSE: ITA 111 | 25 Hours | $275 + GST

Prerequisite: GER 110 German 1

Section 005 Main Campus Apr 15 - Jul 8 | W | 6:30 - 9 pm

COURSE: ITA 101 | 30 Hours | $295 + GST

GERMAN CONVERSATION Prerequisite: GER 210 German 2

COURSE: GER 250 | 20 Hours | $245 + GST Section 002 Main Campus Apr 23 - Jun 25 | R | 6:30 - 8:30 pm

Section 038 Main Campus Jan 15 - Apr 2 | R | 6:30 - 9 pm Section 039 Main Campus Apr 15 - Jul 8 | W | 6:30 - 9 pm

ITALIAN 2

Prerequisite: ITA 101 Italian 1

COURSE: ITA 102 | 30 Hours | $295 + GST Section 034 Main Campus Jan 14 - Apr 1 | W | 6:30 - 9 pm Section 035 Main Campus Apr 16 - Jul 2 | R | 6:30 - 9 pm

ITALIAN 3

Prerequisite: ITA 102 Italian 2

COURSE: ITA 103 | 30 Hours | $325 + GST Section 022 Main Campus Jan 19 - Mar 30 | M | 6 - 9 pm

ITALIAN CONVERSATION NEW Prerequisite: ITA 102 Italian 2

COURSE: ITA 250 | 20 Hours | $245 + GST Section 002 Main Campus Apr 13 - Jun 22 | M | 6:30 - 8:30 pm

JAPANESE For those with little or no background in Japanese, Level 1 introduces the basic structure of the Japanese language and emphasizes oral proficiency, with some reading and writing in Hiragana.

Continue in Level 2 with some reading and writing in Katakana.

JAPANESE 1 COURSE: JPN 101 | 20 Hours | $245 + GST Section 036 Main Campus Jan 27 - Mar 17 | T | 6:30 - 9 pm Section 037 Main Campus Apr 23 - Jun 11 | R | 6:30 - 9 pm

JAPANESE 2

Prerequisite: JPN 101 Japanese 1

COURSE: JPN 102 | 20 Hours | $265 + GST Section 030 Main Campus Jan 29 – Mar 19 | R | 6:30 – 9 pm Section 029 Main Campus Apr 21 - Jun 9 | T | 6:30 - 9 pm

KOREAN Level 1 is an introductory course in spoken and written Korean. Course includes dialogues, grammatical explanations and vocabulary building exercises and uses the Hanguel alphabet.

Continue to Level 2.

KOREAN 1 COURSE: KOR 101 | 20 Hours | $245 + GST Section 017 Main Campus Jan 20 - Mar 24 | T | 6:30 - 8:30 pm Section 018 Main Campus Apr 16 - Jun 18 | R | 6:30 - 8:30 pm

KOREAN 2

Prerequisite: KOR 101 Korean 1

COURSE: KOR 102 | 20 Hours | $265 + GST Section 009 Main Campus Jan 22 - Mar 26 | R | 6:30 - 8:30 pm Section 010 Main Campus Apr 14 - Jun 16 | T | 6:30 - 8:30 pm

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COURSES MANDARIN In Level 1, learn conversational Mandarin intended for those with little or no background in the language. Cover some culture and business etiquette, and learn practical phrases, as well as a grammatical framework for further study. In Level 2, students further develop their skills in conversational Mandarin.

MANDARIN 1 COURSE: MAN 101 | 20 Hours | $245 + GST Section 035 Main Campus Jan 28 - Mar 18 | W | 6:30 - 9 pm Section 036 Main Campus Apr 22 - Jun 10 | W | 6:30 - 9 pm

MANDARIN 2

Prerequisite: MAN 101 Mandarin 1

COURSE: MAN 102 | 20 Hours | $265 + GST Section 032 Main Campus Jan 29 - Mar 19 | R | 6:30 - 9 pm Section 033 Main Campus Apr 23 - Jun 11 | R | 6:30 - 9 pm

POLISH In this conversationally oriented course, learn basic grammar, useful phrases, and vocabulary.

POLISH 1 COURSE: POL 101 | 25 Hours | $275 + GST Section 019 Main Campus Jan 20 - Mar 24 | T | 6:30 - 9 pm

PORTUGUESE 1 (BRAZILIAN)

PORTUGUESE 3 (BRAZILIAN) Prerequisite: POR 102 Portuguese 2

COURSE: POR 103 | 20 Hours | $265 + GST Section 004 Main Campus Apr 13 - Jun 22 | M | 6:30 - 8:30 pm

RUSSIAN In this conversationally oriented course learn useful phrases, basic grammar, and how to read the Russian alphabet.

RUSSIAN 1 COURSE: RUS 101 | 25 Hours | $275 + GST Section 030 Main Campus Jan 22 - Mar 26 | R | 6:30 - 9 pm Section 031 Main Campus Apr 15 - Jun 17 | W | 6:30 - 9 pm

RUSSIAN 2 COURSE: RUS 102 | 25 Hours | $275 + GST Section 013 Main Campus Jan 21 – Mar 25 | W | 6:30 – 9 pm

SPANISH FOR BUSINESS OR TRAVELLERS BUSINESS SPANISH 1 If you conduct business with clients in Latin America and Spain and want to improve your professional communication skills, this course is for you. Learn the terminology for effective business correspondence, meetings and negotiations in Spanish. Gain an understanding of cultural differences and the business etiquette of the Spanishspeaking world.

Prerequisite: SPA 103 Spanish 3, or an equivalent.

SPANISH LANGUAGE AND CULTURE PROGRAM For those with little or no experience in Spanish, looking for a structured language program, Continuing Education offers nine levels of Spanish classes, with four levels of Spanish conversation classes.

You will learn the foundations of Spanish by focusing on all four skills — speaking, listening, reading and writing. Saying basic phrases, pronouncing words correctly, asking questions and telling time are covered. There will be an introduction to articles, adjectives, pronouns and verbs in the present tense. In level 2, expand your knowledge of grammar and vocabulary, and learn more about the culture of the Spanishspeaking countries. In level 3, reinforce your knowledge of the basic grammatical structures and learn how to talk about past events. Continue to build vocabulary and improve your listening and speaking skills.

In progressive levels, you continue to add vocabulary and improve oral skills.

In conversation classes, improve your oral skills. Continue to reinforce your knowledge of grammar and enjoy oral presentations. Most courses can be applied to the Certificates in Spanish Language and Culture, page 109.

PLACEMENT INTERVIEWS New students who already have some knowledge of Spanish and wish to start at an advanced level require a placement interview. Call 403.220.5895.

SPANISH 1 COURSE: SPA 101 | 30 Hours | $295 + GST

In this conversationally oriented course, learn grammar, reading, conversation, and useful phrases.

COURSE: SPA 700 | 30 Hours | $325 + GST

Section 183 Main Campus Jan 13 - Mar 31 | T | 6:30 - 9 pm

Section 003 Main Campus Apr 14 - Jun 30 | T | 6:30 - 9 pm

Section 186 Main Campus Jan 13 - Feb 19 | TR | 6:30 - 9 pm

PORTUGUESE 1 (BRAZILIAN)

SPANISH FOR TRAVELLERS 1

Section 184 Main Campus Jan 14 - Apr 1 | W | 6:30 - 9 pm

COURSE: POR 101 | 20 Hours | $245 + GST

Planning a visit to a Spanish-speaking country? Learn some basic phrases to make your travels more interesting and enjoyable. You will learn how to pronounce words correctly and pick up some travel tips from your teacher.

Grammar is not the focus of this course.

Section 185 Fish Creek Library, 11161 Bonaventure Drive SE Jan 15 - Apr 2 | R | 6 - 8:30 pm

Prerequisite: POR 101 Portuguese 1

COURSE: SPA 131 | 25 Hours | $275 + GST

COURSE: POR 102 | 20 Hours | $265 + GST

Section 059 Main Campus

Section 188 Main Campus Apr 15 - Jun 24 | W | 6:15 - 9 pm

Section 013 Main Campus Jan 19 - Mar 30 | M | 6:30 - 8:30 pm

Jan 20 - Mar 24 | T | 6:30 - 9 pm

Section 018 Main Campus Jan 21 - Mar 25 | W | 6:30 - 8:30 pm Section 019 Main Campus Apr 15 - Jun 17 | W | 6:30 - 8:30 pm

PORTUGUESE 2 (BRAZILIAN)

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Section 182 Main Campus Jan 19 - Mar 30 | M | 6 - 9 pm Section 187 Main Campus Apr 13 - Jun 29 | M | 6:15 - 9 pm

Section 189 Main Campus Apr 16 - Jul 2 | R | 6:30 - 9 pm

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COURSES SPANISH 2

SPANISH 4

SPANISH 9

COURSE: SPA 102 | 30 Hours | $325

COURSE: SPA 104 | 30 Hours | $325

COURSE: SPA 909 | 30 Hours | $325

Section 121 Main Campus Jan 13 - Mar 31 | T | 6:30 - 9 pm

Section 057 Main Campus Jan 19 - Mar 30 | M | 6 - 9 pm

Section 122 Main Campus Jan 14 - Apr 1 | W | 6:30 - 9 pm

Section 058 Main Campus Apr 15 - Jun 24 | W | 6:15 - 9 pm

Section 010 Southwood United Church 10690 Elbow Drive SW Jan 14 – Apr 1 | W | 6:30 – 9 pm

Section 126 Southwood United Church 10690 Elbow Drive SW Jan 15 – Apr 2 | R | 1 – 3:30 pm

SPANISH 5

Prerequisite: SPA 104 Spanish 4

Section 120 Main Campus Jan 19 - Mar 30 | M | 6 - 9 pm

COURSE: SPA 410 | 30 Hours | $325

COURSE: SPA 105 | 30 Hours | $325

Section 012 Main Campus Jan 13 - Mar 31 | T | 6:30 - 9 pm

Prerequisite: SPA 101 Spanish 1

Prerequisite: SPA 103 Spanish 3

Section 044 Main Campus Jan 13 - Mar 31 | T | 6:30 - 9 pm

Section 123 Main Campus Feb 24 - Apr 2 | TR | 6:30 - 9 pm

Section 045 Main Campus Apr 13 - Jun 29 | M | 6:15 - 9 pm

Section 124 Main Campus Apr 14 - Jun 30 | T | 6:30 - 9 pm

Prerequisite: SPA 908 Spanish 8

SPANISH CONVERSATION 1 Prerequisite: SPA 104 Spanish 4

Section 013 Main Campus Apr 16 - Jul 2 | R | 6:30 - 9 pm

SPANISH CONVERSATION 2

Section 125 Main Campus Apr 15 - Jun 24 | W | 6:15 - 9 pm

SPANISH 6

Prerequisite: SPA 105 Spanish 5

COURSE: SPA 420 | 30 Hours | $325

SPANISH 3

COURSE: SPA 106 | 30 Hours | $325

Section 009 Main Campus Apr 14 - Jun 30 | T | 6:30 - 9 pm

Prerequisite: SPA 102 Spanish 2

COURSE: SPA 103 | 30 Hours | $325 Section 086 Main Campus Jan 14 - Apr 1 | W | 6:30 - 9 pm Section 087 Main Campus Jan 15 - Apr 2 | R | 6:30 - 9 pm Section 088 Main Campus Apr 13 - Jun 29 | M | 6:15 - 9 pm Section 089 Main Campus Apr 16 - Jul 2 | R | 6:30 - 9 pm

Section 038 Main Campus Apr 14 - Jun 30 | T | 6:30 - 9 pm

SPANISH 7

Prerequisite: SPA 106 Spanish 6

SPANISH CONVERSATION 3 Prerequisite: SPA 907 Spanish 7

COURSE: SPA 907 | 30 Hours | $325

COURSE: SPA 430 | 30 Hours | $325

Section 019 Main Campus Jan 14 - Apr 1 | W | 6:30 - 9 pm

Section 006 Main Campus Jan 14 - Apr 1 | W | 6:30 - 9 pm

SPANISH 8

Prerequisite: SPA 907 Spanish 7

COURSE: SPA 908 | 30 Hours | $325 Section 017 Main Campus Apr 15 - Jun 24 | W | 6:15 - 9 pm

“

I got my DELE certification from the Spanish government. Without the writing skills I learned at the U of C, I could not have done as well.”

Claudia Sasse. Graduate.

Certificate in Spanish Language and Culture good thinking.

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TO REGISTER: PAGE 1 | CERTIFICATES: PAGE 85 | DESIGNATIONS: PAGE 112 | DAYS: MTWRFSU

COURSES CLUB DE LECTURA EN ESPAÑOL Lea y comente, en idioma español, obras selectas de la literatura española y latinoamericana. Las lecturas incluirían cuentos, obras de teatro, fragmentos de novelas y poemas de diferentes épocas históricas. Mejore su capacidad de leer y entender textos escritos en español, al mismo tiempo que expande su vocabulario y sus habilidades de conversación. Además de desarrollar su competencia lingüística en el idioma español, adquiera una mejor comprensión de la historia española y latina, y de sus culturas.

COURSE SPA 460 | 25 hours | $275 Section 001 | Main Campus Jan 22 - Mar 26 | R | 6:30 - 9 pm

LUNCH-HOUR LANGUAGE COURSES Offered in collaboration with community partners, these 10-hour modules allow convenient one-hour classes at easily accessible locations. Students may bring their lunch to class.

SPANISH MODULE I COURSE: SPA 301 | 10 Hours | $169 + GST Section 044 Main Campus Jan 20 - Mar 24 | T | 12 - 1 pm Section 045 Downtown Campus Jan 21 – Mar 25 | W | 12 – 1 pm

SPANISH MODULE XXIII COURSE: SPA 323 | 10 Hours | $189 + GST Section 002 Off Campus Jan 22 - Mar 26 | R | 12 - 1 pm

SPANISH MODULE XXIV COURSE: SPA 324 | 10 Hours | $189 + GST Section 003 Off Campus Apr 16 - Jun 18 | R | 12 - 1 pm

Note: Additional courses may be added at a later date based on student interest. Please check online.

LIBERAL ARTS 403.220.2952 adedlife@ucalgary.ca

Liberal Arts courses cover a wide array of topics, are offered in the daytime and evening, and are listed accordingly.

SPECIAL DISCOUNT For Liberal Arts courses only, students 65 years and older at the time of registration qualify for a 20 per cent discount on tuition fees. To receive this discount, you must register in person or call 403.220.2952.

DAYTIME CLASSES BRITAIN AND INDIA PART 2: THE BRITISH RAJ Examine British imperial power in the Indian subcontinent from the formal demise of the East India Company in 1858 to the transfer of power to India and Pakistan in 1947. Discuss changing British perceptions and policies and their impact on India. Consider the social, political and economic complexities within India as well as growing nationalist pressure for independence. Finally, review the decisions, policies and actions that determined partition and established the states of India and Pakistan. Topics include: post-rebellion India, origins of Indian Nationalism, Communalism and Casteism, introduction and implications of British technology, women in India, impact of World War I and World War II, Gandhi, the Indian National Congress and the Muslim League, independence and partition.

COURSE: FIF 217 | 20 Hours | $265 + GST Section 002 Main Campus Jan 26 - Apr 6 | M | 1 - 3 pm Instructor: Judith Hinshaw, PhD

CHECK CONTED.UCALGARY.CA FOR MORE COURSE DETAILS

CHURCHES AND CATHEDRALS: DECODING SACRED SYMBOLISM Examine hidden symbols and complex layers of meaning in the structures and details of some of the world’s most beautiful buildings. Churches and cathedrals are more than just magnificent and imposing pieces of architecture. They are extraordinary buildings that express complex ideas about human life and were designed to be ‘read’ by those who attended them.

Who is the figure holding a book in the stained glass window? What do the carved figures in the portal represent?

Why are there four beasts in the corners of the ceiling? Topics include: a brief history of the Medieval Period; history of church buildings; architectural elements; major cathedrals in Europe; the Bible, Jesus, Mary, saints and prophets; and, sacred geometry, colours and numbers.

COURSE: FIF 214 | 20 Hours | $265 + GST Section 002 Main Campus Jan 22 - Mar 26 | R | 3 - 5 pm Instructor: Marina Fischer, MA

COMPARATIVE RELIGION Survey world religions including Buddhism, Christianity, Confucianism, Hinduism, Islam, Judaism, and Taoism.

Compare rituals, doctrines, institutions, ethics and their understanding of religious experience. Look at the respective pillars of faith and discover what is common in all confessions, how and why they differ. Investigate fundamental concepts such as the soul and salvation, revelation and spirituality, prayer and meditation, karma and sansara, nirvana and satori.

COURSE: FIF 141 | 20 Hours | $265 + GST Section 006 Main Campus Jan 20 - Mar 24 | T | 1 - 3 pm Instructor: Valery Efimenko, PhD

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COURSES MOLES, SLEEPER CELLS AND DEAD DROPS: INTELLIGENCE DURING THE COLD WAR NEW During the Cold War, the first military confrontation between the U.S.A. and the U.S.S.R. would almost certainly have been their last battle and very possibly the end of all life on earth. So it was essential to find alternate methods of waging the Cold War. Enter intelligence which became vital for both sides during the Cold War. We will explore the main ways that intelligence was used, and sometimes abused, during the Cold War, including atomic espionage, covert operations, double agents, sleeper cells and the image of the Cold War Spy.

COURSE: FIF 233 | 20 Hours | $265 + GST Section 001 Off Campus Jan 22 - Mar 26 | R | 1 - 3 pm Instructor: Dawn Miller, PhD

MUTUAL TRANSFORMATIONS: HUMAN AND ENVIRONMENT INTERACTIONS NEW Through the passage of time, contact with other populations and new ideas, as well as environmental shifts and disasters, landscapes and cultures are subject to dynamic change. We will examine the reciprocal relationship that humans have with their environment.

Topics covered include the origins of cities, conquests and migrations of populations, the development of agriculture, water management, resource extraction, and climate change. Most examples will be drawn from New World and colonial sources, ranging in time from millennia before the Conquest in Mexico through to the present day in our province of Alberta.

COURSE: FIF 232 | 20 Hours | $265 + GST Section 001 Main Campus Jan 19 - Mar 30 | M | 9 – 11 am Instructor: Jennifer Chmilar, PhD

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MYTHS OF ANCIENT GREECE AND ROME Discuss the major myths of Greek and Roman culture exploring ancient views of creation, the Olympians, the mythic cycles of Troy, Mycenae, Thebes as well as the classic stories of various epic and tragic heroes such as Achilles, Oedipus, Heracles, and Odysseus. We will analyze these myths with reference to their ancient Greek and Roman social and cultural contexts, studying their origins and the significance they had for the people of the time. We will also look at these myths in light of recurrent, universal mythological themes such as the nature of creation, the heroic quest, initiation, and unrequited love to find out why these traditional stories continue to fascinate the human imagination and influence Western art and culture to this day.

COURSE: FIF 161 | 20 Hours | $265 + GST Section 004 Main Campus Apr 7 - Jun 9 | T | 3 - 5 pm Instructor: Marina Fischer, MA

NATUROPATHIC MEDICINE LEVEL 2 Naturopathic medicine is a complete system of health care whose philosophy is to improve health and treat disease by assisting the body’s innate capacity to heal itself. This Level 2 course will expand on the fundamentals. Discuss traditional Chinese medicine and acupuncture, acute homeopathic remedies, food as medicine, hydrotherapy, and home assessment tools. The aim of the course is to provide participants with additional tools to optimize health as well as develop understanding of the various natural treatments.

Prerequisite: FIF 114 Naturopathic Medicine Level 1

COURSE: FIF 142 | 18 Hours | $265 + GST Section 005 Main Campus Jan 29 - Mar 26 | R | 9:30 am - 12 pm Instructor: Patricia Brand, ND

SLEEPING WITH AN ELEPHANT: CANADIANAMERICAN RELATIONS For the better part of its history, Canada has, as Prime Minister Pierre Elliott Trudeau once said, “felt every twitch and grunt” from its more powerful neighbour to the South. Although the imbalanced relationship has at times been uneasy, Canada and the United States have developed an unprecedented interdependence. Examine the evolution of Canadian-American relations in the 19th and 20th centuries in an effort to understand how the countries’ political, economic, social and cultural ties have developed. Topics include: nationbuilding and cross-border migration, industrialization and trade relations, continental defence strategies during world war and cold war, contested national sovereignty, cultural integration, and the politics of personalities.

COURSE: FIF 211 | 20 Hours | $265 + GST Section 002 Main Campus Jan 28 - Apr 1 | W | 1 - 3 pm Instructor: Christine Leppard, MA

EVENING CLASSES ANCIENT WORLD: ARCHAEOLOGY OF THE FIRST CIVILIZATIONS What led to the rise of civilization? Why did cities appear in some parts of the world and not in others? This survey course compares the similarities and differences between the world’s first civilizations in Mesopotamia, Egypt, India, China, Mexico and Andean South America, and addresses the question: Why do civilizations collapse?

COURSE: FIF 120 | 20 Hours | $265 + GST Section 002 Main Campus Jan 22 - Mar 26 | R | 7 - 9 pm Instructor: Patrick Carmichael, PhD

TO REGISTER: PAGE 1 | CERTIFICATES: PAGE 85 | DESIGNATIONS: PAGE 112 | DAYS: MTWRFSU

COURSES ART HISTORY OF INDIA

CARAVAN CITIES OF ANTIQUITY

Discuss Hinduism and Buddhism, and the ways in which these belief systems have been expressed in unique and fascinating forms of art and architecture. Look at a variety of Indian temples, cave sites and monuments beginning in the north Indian birthplace and pilgrimage sites of Buddhism. Continue to the Hindu and Buddhist rock-cut temples in northcentral India, and explore the classical south Indian temples of Tamil Nadu.

Topics covered include ritual and the body, erotic art in religious contexts, the function of the icon, the heart, the head, and the senses, yoga and ancient India.

Explore the meteoric rise, development and collapse of the great “Caravan Cities” of antiquity — the Sabaeans (Marib) of South Arabia; the Nabataeans (Petra) of North Arabia; the Gerasenes (Jerash), Palmyrenes (Palmyra) and Durenes (Dura-Europos) of Syria and Palestine — and the role that caravan commerce played in their history. We will delve into mysterious legends, biblical traditions, and archaeological research to unravel the interactions these cities had with ancient civilizations, especially the Greeks and the Romans.

COURSE: HUM 532 | 20 Hours | $265 + GST

Section 008 Main Campus Jan 19 - Mar 30 | M | 7 - 9 pm Instructor: William Glanzman, PhD

Section 002 Main Campus Mar 31 - Jun 2 | T | 7 - 9 pm Instructor: Elizabeth Herbert, MA

CANADIAN ART HISTORY AND APPRECIATION This course provides an introduction to central themes and major period styles in the history of the arts of Canada. Explore outstanding and significant works of art

by Paul Kane and Cornelus Krieghoff, Canadian Impressionists Emily Carr and the Group of Seven, The Beaver Hall Hill Group, the Canadian Group of Painters, the Automatistes, the Painters Eleven and the Post War and Contemporary art of Western Canada. Examine a variety of media including drawing, watercolour gouache, oil painting, printmaking, sculpture and architecture. When applicable, lectures will include excerpts from video and films. Dependent on feasibility, field trips to local galleries and museums may be arranged.

COURSE: HUM 512 | 20 Hours | $265 + GST

COURSE: HUM 112 | 20 Hours | $265 + GST

DECODING MEDIEVAL SOCIETY NEW One of the best ways to understand past societies is to decipher and scrutinize documentary evidence. This course penetrates Medieval Europe by teaching the tools experts use to decode Medieval manuscripts. Review documents, typically handwritten in Latin, from the early 13th century to the Black Death in England and France.

Documents include the Magna Carta and the mock trial of the Knights Templars, as well as a vast array of unedited sources made available for the first time to non-specialists. These sources reveal a great deal about the civilization that gave birth to Western Europe.

COURSE: HUM 533 | 20 Hours | $265 + GST Section 001 Main Campus Jan 27 - Mar 31 | T | 7 - 9 pm Instructor: Francine Michaud, PhD

Section 003 Main Campus Jan 19 - Mar 30 | M | 7 - 9 pm Instructor: Ryan Green, MA

DRAMA THEORY AND ACTING FOR EVERYDAY PRESENCE This course focuses on the basic principles of acting for non-drama students and is developed to build a stronger sense of comfort and commitment with public presentations, both personally and professionally. The skills learned; connecting to breath and voice, reconnection to the body, understanding self-judgment and the ability to take risks and play, will also benefit students outside of formal situations and can be layered into their everyday lives. A safe environment will be created to allow exploration and to restore the presence we all possess.

With multiple opportunities to present work in front of the class, student will be encouraged to take risks in a supportive workshop atmosphere.

COURSE: HUM 520 | 20 Hours | $265 + GST Section 004 Main Campus Jan 27 - Mar 31 | T | 7 - 9 pm Instructor: Mike Czuba, MFA

EVENINGS WITH THE CALGARY PHILHARMONIC Offered in cooperation with the Calgary Philharmonic Orchestra. Through listening, lecture, discussion and attendance at select CPO concerts, examine the making and development of classical music with the aim of deepening your understanding and appreciation of this music genre.

Orchestral masterpieces studied may include the works of Barber, Beethoven, Rachmaninoff, Tchaikovsky, Mozart, Strauss, Mahler, Prokofiev, Handel and Bach. Through four preview sessions, the course offers a layman’s introduction to four concerts and attendance at those concerts. Course fee includes the price of concert tickets, orchestra seating. CPO season ticket holders please call to register at a reduced rate.

COURSE: HUM 405 | 8 Hours | $275 + GST Section 015 Main Campus Jan 19, Feb 9, 23, Mar 9 | M | 7 - 9 pm Concerts: Jan 24, Feb 13, 28, Mar 14.

Instructor: Jennifer MacDonald, MA Section 016 Main Campus Apr 6, May 4, 19, Jun 1 | M | 7 - 9 pm Concerts: Apr 9, May 9, 21, Jun 6 Instructor: Jennifer MacDonald, MA

CHECK CONTED.UCALGARY.CA FOR MORE COURSE DETAILS

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COURSES INTRODUCTION TO AFRICAN HISTORY NEW

LOOKING AT ART: FORMS AND IDEAS SINCE 1960 NEW

Gain an appreciation of African History from prehistory to the present. Discuss the controversies and misconceptions in African history as well as situate African history within the broader context of the continent’s engagements with the outside world. Topics covered include geography, human origins, Africa in early world history, the rise and spread of Christianity and Islam, slavery and the creation of the Atlantic world, colonialism and resistance, economic change in modern Africa, political change in Africa during colonialism, African culture and globalization, decolonization and independence, wind of change and the Cold War, end of apartheid, Rwandan genocide, and globalization and development.

Focus on acquiring and augmenting visual skills needed to understand nonobjective art. Begin by looking at the Abstract Expressionist painting created by artists in New York City during the 1950s and 1960s, with a view to understanding its art historical heritage in the Modernist art of Europe. Pop art, Op art, Minimalism, Magic Realism, Conceptual art, and Post-Modernism will be presented in an entertaining, thoughtprovoking, and informative context. This course challenges entrenched views in a friendly and thoughtful way, so as to create a wider appreciation of a variety of art forms.

COURSE: HUM 525 | 20 Hours | $265 + GST Section 001 Main Campus Jan 28 - Apr 1 | W | 7 - 9 pm Instructor: Ayo Peters

COURSE: HUM 529 | 20 Hours | $265 + GST Section 001 Main Campus Jan 21 - Mar 25 | W | 7 - 9 pm Instructor: Elizabeth Herbert, MA

WAR ON FILM NEW

ISLAMIC ART: INTRODUCTION TO AN UNSEEN WORLD What is Islamic Art? Is there such a thing as Islamic Art? What are its origins?

Does it belong to a particular period in world history? Many art historians apply an approach used towards defining the Western period of the arts to the arts of the Muslim lands. This course will focus on ideas by Dr. Oleg Grabar who suggests that instead of looking at Islamic art as being a fixed form associated with a particular time, geographical area or subject, we can understand it as a form shaped by a civilization and culture, wherever Islam has touched upon, thus giving it a diversity in its interpretation. Art and architecture from the Middle East, Africa and Asia will be used as examples to further illustrate this form.

Explore the representation of 20th century warfare in popular media, through film. You will be required to watch one film per week and participate in a discussion examining the historical context of the film, historical accuracy, and key themes and narratives. Focus on the First and Second World Wars, as well as the Cold War, the Vietnam War, Operation Desert Storm, and Operation Iraqi Freedom. The selected media includes major Hollywood films, lesser known international releases, and episodes from TV miniseries.

COURSE: HUM 531 | 20 Hours | $265 + GST Section 001 Main Campus Jan 22 - Mar 26 | R | 7 - 9 pm Instructor: Matt Bucholtz, MA

LIBERAL ARTS EDUCATIONAL TRAVEL NEW 403.220.2952 adedlife@ucalgary.ca

Announcing a new travel program!

Continuing Education is responding to student feedback and launching a new travel program this fall – Liberal Arts Educational Travel. This program is in addition to Continuing Education’s popular Travel Study program, which focuses on international travel with local experts leading the way (see page 114).

Liberal Arts Education Travel will be taking a different approach and focusing on excursions to destinations in Canada and the United States.

FALL MIGRATION ON THE WEST COAST OF VANCOUVER ISLAND NEW This west coast experience at the Bamfield Marine Sciences Centre provides unparalleled access to unique coastal, marine and rainforest habitats and exceptional species diversity.

Your adventure includes boat trips, experimentation and observations in the laboratory, presentations and field trips to beaches and a rain forest. You will take on the role of oceanographer and examine the biotic and abiotic characteristics of the ocean and observe marine mammals and birds. Walk on beautiful beaches and explore the intertidal wonders including sandy shores, algae, tidepools, sculpted stones and sea stars. Ospreys, eagles and marine mammals can often be seen in their natural habitat! You will hike part of the world-class West Coast Trail through a coastal temperate rain forest.

COURSE: HUM 515 | 20 Hours | $265 + GST

COURSE: FIF 400 | 5 Days

Section 002 Main Campus Mar 24 - May 26 | T | 1 - 3 pm Instructor: Sabeen bin Zayyad, MA

Section 001 Sep 8 – 12, 2015 | TWRFS

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Note: Go to conted.ucalgary.ca for fee. Senior’s discount will not apply.

TO REGISTER: PAGE 1 | CERTIFICATES: PAGE 85 | DESIGNATIONS: PAGE 112 | DAYS: MTWRFSU

COURSES OIL AND GAS TAXATION 403.220.2988 business.conted@ucalgary.ca

The following course is offered in partnership with the Canadian Petroleum Tax Society (www.cpts.ca).

TAXATION OF CANADIAN OIL AND GAS COMPANIES This course is designed for professionals interested in Canadian taxation of the petroleum industry. Topics include: resource expenditure classifications, intangible and tangible costs, resource property acquisitions and dispositions, oil and gas production taxation, federal and provincial considerations, flowthrough shares, successor deductions, partnership, corporate reorganizations, inbound and outbound foreign investment, and scientific research and experimental development.

COURSE: PDS 227 | 16 Hours | $560 + GST $530 + GST for CPTS members.

Fee includes lunch Section 008 Downtown Campus May 11 - 12 | MT | 8 am - 5 pm

PERSONAL INTEREST AND WELLNESS 403.220.2952 adedlife@ucalgary.ca

MINDFULNESS MEDITATION Based on an approach that is thousands of years old, mindfulness meditation is about being fully awake and present in every moment of our lives. Access powerful inner resources to cope with life’s challenges, calm the mind, relax the body, and cultivate insight. Benefits, including improved mood and reduced stress, depend upon establishing a personal routine. Components include: meditation, gentle hatha yoga, relaxation, group discussion, imagery and breathing techniques.

Topics covered include mind/body interdependence, balance in the autonomic nervous system, and effective coping strategies.

COURSE: PIW 101 | 12 Hours | $275 + GST Section 036 Confederation Park Centre 2212 13 Street NW Apr 13 - Jun 8 | M | 7:30 - 9 pm

MINDFULNESS MEDITATION 2 This course is intended for students who have taken Mindfulness Meditation or have equivalent experience and are looking to continue with their meditation practice. We will examine aspects of Buddhist teachings and practice with respect to how we conduct our day to day lives from traditional Zen Buddhist and modern psychological perspectives.

An overview of the Four Noble Truths, The Noble Eightfold Path will serve as a basis to explore Buddhist precepts and the Seven points of mind training as applied to one’s own life. Commitment to a regular meditation practice is expected. Each class will include discussion and practice.

PARENTING PARENT EFFECTIVENESS TRAINING Do you want your children to open up more about their feelings, thoughts and opinions? Are you looking for suggestions to get your children aged two and up to listen and cooperate more? Do you wish to put more fun, caring and enrichment in your busy family life? Learn skills to enhance your parent-child relationship. Parent Effectiveness Training (PET), pioneered

by Dr. Thomas Gordon, psychologist and a two-time nominee for the Nobel Peace Prize, is the most researched, implemented and influential model of parenting. Upon completion of the course, free ongoing online parenting instruction is available.

COURSE: PIW 100 | 12 Hours | $249 + GST Section 018 Main Campus Feb 24 - Mar 17 | T | 6 - 9 pm

PARENTING TODAY’S TEEN The average parent and teen endure 22 conflicts per month. If you want to increase the fun, caring and respectful relationship qualities that exist between you and your teen, come to this class and discover what new challenges and fun are presented when you live with a teenager. This course follows the principles of Parent Effectiveness Training and aims to increase knowledge, confidence and skills in parenting teenagers. Topics include; normal developmental changes and challenges, temperament, understanding parenting styles, positive discipline techniques, teaching digital citizenship and effective communication. This course is ideal for parents and caregivers of tweens and teens ages 9 - 19 years. Course fee includes the course booklet.

COURSE: PIW 120 | 12 Hours | $249 + GST Section 007 Main Campus Apr 7 - 28 | T | 6 - 9 pm

Prerequisite: PIW 101 Mindfulness Meditation

COURSE: PIW 131 | 12 Hours | $275 + GST Section 003 Confederation Park Centre 2212 13 Street NW Feb 2 - Mar 30 | M | 7:30 - 9 pm

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

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COURSES PERSONAL INVESTMENT STRATEGIES: ADVANCED

PERSONAL FINANCE FOUNDATIONS OF PERSONAL FINANCIAL MANAGEMENT To make smart decisions with your money, you need a broad understanding of personal finance and financial management in all areas of your financial life. Start by looking at the big picture and gain a solid overview of topics such as the financial planning process, own versus leasing a vehicle, retirement accounts, pension plans, investment concepts and advice, taxation, estate planning topics and various types of insurance.

COURSE: PIW 112 | 15 Hours | $309 + GST Section 013 Main Campus Feb 24 - Mar 24 | T | 6 - 9 pm

This interactive and engaging course will cover important principles for successful investing, as well as current market conditions and investment considerations. Topics include: capital markets, picking stocks, investment strategies, mutual funds, and taxation.

COURSE: PIW 126 | 15 Hours | $ 309 + GST

Section 011 Downtown Campus Apr 27 - Jun 8 | M | 6 - 8:30 pm

COURSE: PIW 136 | 15 Hours | $329 + GST Section 001 Downtown Campus Jan 28 - Mar 4 | W | 6 - 8:30 pm

UNDERSTANDING AND PREPARING FOR RETIREMENT

PERSONAL INVESTMENT STRATEGIES

Section 010 Downtown Campus Feb 2 - Mar 16 | M | 6 - 8:30 pm

Explore further the securities markets and learn pricing and trading concepts for different types of financial instruments. A basic understanding of stocks, bonds and mutual funds will be assumed. Topics covered include pricing and trading techniques in fixed income, equity, derivatives, and modern portfolio theory. Discuss the benefits and challenges associated with portfolio construction. This course is intended for students who have taken Personal Investment Strategies.

Explore retirement within the context of both traditional and current models, as well as the concepts of change and transition and implications on planning a successful retirement.

Explore 15 factors in key life arenas of family, relationships, work/career, leisure and spirituality to help better understand your preparedness for retirement planning. If you are retired, or near retirement, and are looking to reinvent your future years, this course will provide the information necessary to assess current and future plans towards making retirement a reality.

NOTE: An online assessment tool will be used, please bring a cheque for $51.95 to the first class.

This tool will measure individual preparedness for retirement factors.

COURSE: PIW 125 | 12 Hours | $249 + GST Section 008 Main Campus Feb 11 - Mar 4 | W | 6 - 9 pm Section 009 Main Campus Apr 22 - May 13 | W | 6 - 9 pm

PHOTOGRAPHY 403.220.2952 adedlife@ucalgary.ca

Some of the courses in this section can be applied toward the Certificate in Visual Design. For information see page 110.

SPECIAL OFFER Receive a 10 per cent discount per course by registering at the same time for three or more courses that apply to the Visual Design and Graphic Design Certificates. Register online or call 403.220.2952. Some restrictions apply, i.e. all courses must take place within the current academic year, and discount does not apply to ICT courses.

APPLIED PHOTOGRAPHY Photography is introduced as a powerful tool in education, business, the arts and industry. Topics include: image composition and aesthetics, designing a photographic image, product photography and simple lighting, image perspective, depth-of-field control, document copying, close-up photography, lecture slide preparation, introduction to portraiture, and more.

Prerequisite: PHO 101 Photography I

COURSE: PHO 118 | 15 Hours | $240 Section 003 Main Campus Feb 4 - Mar 4 | W | 6:30 - 9:30 pm

ARCHITECTURAL PHOTOGRAPHY An introduction to practical and artistic elements of photographing exteriors and interiors of buildings. Lectures, demonstrations, critiques, and field exercises provide a practical foundation for making effective architectural photographs based on technical and aesthetic considerations. You need a camera in good working condition.

COURSE: PHO 113 | 18 Hours | $260 Section 008 Main Campus Apr 1 - 22 | W | 6:30 - 9:30 pm and Apr 11 | S | 9 am - 4 pm

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TO REGISTER: PAGE 1 | CERTIFICATES: PAGE 85 | DESIGNATIONS: PAGE 112 | DAYS: MTWRFSU

COURSES DIGITAL PHOTOGRAPHY — THE NEXT STEP This course is designed for those familiar with the basic operation of digital cameras and who are looking for a deeper understanding of digital possibilities. Topics include: advanced camera functions, image acquisition, lighting, workflow; printing and printers; and online resources. Through assignments and critiques, quality image making will be the focus of this course.

COURSE: PHO 103 | 15 Hours | $240 Section 016 Main Campus Apr 7 - May 12 | T | 7 - 9:30 pm

DIGITAL SLR PHOTOGRAPHY — FAST CLASS In this one-day introduction to digital SLR (single lens reflex) or micro 4/3 cameras and digital photography, learn how your camera functions. Work with aperture and speed, understand ISO, maximize optional settings, and control light. Understand fast and slow lenses, raw and jpeg filming, aspect ratios, auto and manual focusing, and avoiding ‘noise.’ Pick up some quick tips on how to compose your photos and maximize the effects of various lighting situations.

COURSE: PHO 116 | 6 Hours | $120 Section 010 Main Campus Feb 7 | S | 9 am - 4 pm Section 011 Main Campus Apr 18 | S | 9 am - 4 pm

LANDSCAPE AND NATURE PHOTOGRAPHY Landscapes, plants and animals are favourite subjects for photographers. This course consists of an introductory lecture and photo-shoot around the city with photo-shoots in or around the mountains to follow. Learn about design in nature, the art of seeing, understanding and utilizing light effects, tripods and other equipment, and developing a personal style. The final class is a recap and assessment of the photo-shoots. Students should have fully adjustable SLR cameras.

Prerequisite: PHO 101 Photography I

PHOTOGRAPHY — LIGHTING NEW An introduction to the types and techniques of lighting in photography; this course will benefit photography enthusiasts who are interested in having a better understanding of natural and artificial light and its implementation in portrait, pet, product, real estate and general purpose photography.

Prerequisite: PHO 101 Photography 1

COURSE: PHO 122 | 12 Hours | $190 Section 001 Main Campus Mar 4 - Apr 8 | W | 7 - 9 pm

PHOTOGRAPHY I — DIGITAL Focus on Digital SLR cameras – cameras that are fully adjustable with the ability to change lenses. Topics include: composition, exposure control, automatic versus manual operation, aperture, shutter speed, white balance, using flash and available light, and evaluating the final pictures. Please bring camera and manual to first class.

COURSE: PHO 101 | 12 Hours | $190 Section 071 Main Campus Jan 21 - Feb 25 | W | 7 - 9 pm Section 072 Main Campus Jan 27 - Mar 3 | T | 7 - 9 pm Section 070 Main Campus Jan 29 - Mar 5 | R | 7 - 9 pm Section 073 Main Campus Apr 15 - May 20 | W | 7 - 9 pm

PHOTOGRAPHY IN THE GARDEN Many interesting and exciting subjects for photographs are as close as your own back yard. Whether you have an SLR digital camera loaded with special features or a simple point-and-shoot camera, you can learn how to take great photographs in your garden using lighting and other techniques. Additional topics include: macro photography, composition, and how shooting from different angles can create dynamic images. Also, learn ways to turn your favourite photographs into gifts for yourself and others. This course includes a field trip. General knowledge of your camera would be helpful but not necessary, photography basics will be covered in the first class.

COURSE: PHO 111 | 15 Hours | $240 Section 006 Main Campus Aug 5 - 19 | W | 6:30 - 9:30 pm and Aug 15 | S | 9 am - 4 pm

THE BUSINESS OF PHOTOGRAPHY Pursuing a career in photography? This course provides the information you need. Topics include: understanding photography, personal suitability, setting goals, business opportunities, dealing with clients, remuneration, areas of specialization, equipment and other costs, educational options, and reference material.

PHOTOGRAPHY 2

COURSE: PHO 106 | 6 Hours | $120

Photography 2 builds on basic camera knowledge gained in Photography 1.

Continue to explore the workings of the camera light meter, sensor properties, and the dynamics of aperture/shutter speed balance, light, composition, white balance and lens dynamics. Discuss flash photography, night photography, histograms, photo editing software, camera gear and maintenance.

Section 023 Main Campus Feb 21 | S | 9 am - 4 pm

Prerequisite: PHO 101 Photography I

COURSE: PHO 110 | 18 Hours | $260 Section 018 Main Campus Feb 5 - Mar 12 | R | 7 - 9 pm and Feb 28 | S | 9 am - 4 pm

COURSE: PHO 109 | 21 Hours | $270 Section 008 Main Campus Jun 6 | S | 9 am - 4 pm and Jun 13 | S | 3 - 10 pm and Jun 20 | S | 6 am - 1 pm and Jun 25 | R | 6:30 - 9:30 pm

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COURSES PROJECT MANAGEMENT 403.220.2988 business.conted@ucalgary.ca

These courses can be used for credit toward the Project Management Fundamentals Certificate. For information, see page 106.

AVOIDING CONSTRUCTION DISPUTES Review alternate contract strategies, types of claims presented by owners and contractors and the best practices for avoiding construction claims. Learn the importance of communication and documentation, analysis of claims and the various means of quantification including productivity and delay analysis, change management and the various means of resolving disputes.

COURSE: BMC 220 | 20 Hours | $625

“

Section 013 Downtown Campus Feb 27, 28, Mar 6 | FS | 8:30 am - 4 pm

Whatever your industry, you still need to learn the same principles — the need for deadlines, the need for open communication, and the need to work as a team.”

Karen Poon.

Graduate.

Project Management Fundamentals Certificate good thinking.

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LEADERSHIP IN PROJECT MANAGEMENT The difference between a good and an exemplary project is leadership.

Examine the skills and practices that differentiate individuals who excel in project management and move from the paradigm of project manager as administrator to project manager as leader. Special focus will be placed on the processes and knowledge areas of A Guide to the Project Management Body of Knowledge (PMBOK® Guide) – Fifth Edition in order to increase participants’ comfort level with project management activities and language. Coursework will culminate with a project that integrates knowledge acquired through the course with practical experience of participants.

PROCUREMENT AND CONTRACT MANAGEMENT Explore the project procurement processes, from the initial procurement decision, through the solicitation process, to contract award, administration, and closure. Examine the interaction of these processes and how they overlap with the other areas of project management.

Learn effective strategies to successfully manage key partners and vendors, and acquire the tools and techniques to manage each contract life cycle.

COURSE: BMC 301 | 15 Hours | $585 Section 007 Downtown Campus Feb 5 - 6 | RF | 8:30 am - 4:30 pm Section 008 Downtown Campus Jun 11 - 12 | RF | 8:30 am - 4:30 pm

PROJECT MANAGEMENT: HR AND COMMUNICATION The human resource knowledge area contains many variables and systemic elements that can affect the outcome of a project. Enhancing this area of expertise and devoting adequate commitment to the development of human resource planning increases project success.

Learn effective strategies to motivate, manage, and organize project teams as well as the skills necessary to communicate effectively with team members and project stakeholders.

Develop an appreciation for effective communication and gain a better understanding of how to set and manage stakeholder expectations.

COURSE: BMC 302 | 15 Hours | $585 Section 007 Downtown Campus Mar 12 - 13 | RF | 8:30 am - 4:30 pm Section 008 Downtown Campus Jun 15 - 16 | MT | 8:30 am - 4:30 pm

COURSE: BMC 290 | 40 Hours | $745 Section 013 Downtown Campus Feb 7 - Mar 14 | S | 8:30 am - 5 pm

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COURSES PROJECT MANAGEMENT: LEVEL I

PROJECT MANAGEMENT AND RISK

PROJECT QUALITY MANAGEMENT

This overview course covers all the fundamental project management processes and knowledge areas as documented in A Guide to the Project Management Body of Knowledge (PMBOK® Guide) – Fifth Edition.

The instructional formats include learning activities, discussion forums, assignments, and quizzes, all providing opportunities to apply new methods and skills. The course focuses on planning for Scope, Time, Cost, and Risk management, with Quality, Human Resource, Communications, Procurement, and Stakeholder management also included.

The ability to manage risk is a primary competency of the project manager.

In this session, learn the methodology involved in identifying, analysing, monitoring and controlling risks within the project lifecycle. Discuss the relationship between risk and contingency funds and gain tools to help you develop a risk management plan.

This course is designed to present the benefits of Quality Management to the overall effectiveness and efficiency of an organization and the importance of incorporating it into the day-today activities of business. Course modules will explain the concepts and fundamentals of quality management, their purpose, importance and value to the success of a project. Topics covered include: process driven versus people driven, what is QA and QC, cost of quality, quality planning, quality requirements, reporting metrics, supplier quality management, and quality audits and assessments. The criticality of interfaces between engineering, procurement, contracts and construction are also covered.

Prerequisite for online sections: BMC 352 Learning Online (see page 4)

COURSE: BMC 299 | 40 Hours | $745 Section 022 Downtown Campus Jan 13 - Apr 7 | T | 6 - 9 pm Section 021 Main Campus Jan 20 - Mar 3 | TR | 6 - 9 pm Section 024 Online Jan 20 - Apr 20 Section 023 Downtown Campus Feb 2, 3, 4, 9, 10 | MTW | 8:30 am - 5 pm Section 025 Downtown Campus Apr 27 - Jun 10 | MW | 6 - 9 pm Section 026 Downtown Campus Jul 15, 16, 17, 20, 21 | WRF | 8:30 am - 5 pm

COURSE: BMC 323 | 7.5 Hours | $385 Section 004 Downtown Campus Apr 9 | R | 8:30 am - 4:30 pm

PROJECT MANAGEMENT PROFESSIONAL (PMP)® EXAM PREPARATION This course is specifically designed to give eligible Project Management Professional (PMP®) candidates the knowledge and skills required to complete the (PMP)® certification exam successfully. The five process groups, ten knowledge areas, and 47 processes as outlined in A Guide to the Project Management Body of Knowledge (PMBOK®Guide) – Fifth Edition will be reviewed through effective study tips and testing. This highly interactive course uses learning activities, group work, and assignments providing opportunities to apply project management methods and best practices building the confidence needed to satisfy the exam requirements.

PROJECT MANAGEMENT: LEVEL II

COURSE: BMC 308 | 40 Hours | $745

This advanced course adhering to A Guide to the Project Management Body of Knowledge (PMBOK® Guide) – Fifth Edition will enhance the planning and measurement skills learned in the basic course. The same knowledge areas are covered in more detail; however, in this level, the objective is the development of project control skills.

Section 007 Downtown Campus Jan 12 - Apr 20 | M | 6 - 9 pm

Prerequisite: BMC 299 Project Management: Level I; and for online sections, BMC 352 Learning Online (see page 4)

COURSE: BMC 266 | 40 Hours | $745 Section 023 Downtown Campus Jan 14 - Apr 8 | W | 6 - 9 pm Section 024 Online Apr 28 - Jul 27 Section 025 Downtown Campus May 4, 5, 6, 11, 12 | MTW | 8:30 am - 5 pm Section 026 Downtown Campus Jul 23, 24, 27, 28, 29 | RF | 8:30 am - 5 pm

Section 008 Downtown Campus May 5 - Jun 16 | TR | 6 - 9 pm

PROJECT PLANNING: HIT THE GROUND RUNNING Project success is largely contingent upon detailed and logical project initiation and planning. Develop valuable skills for navigating through the sometimes ambiguous reality of the initiation and planning stages of a project. Discover how to gather initial project requirements in order to ensure smooth and results-driven delivery of project services or products. Also learn the step-by-step process of how to drive a project from initiation to execution.

COURSE: BMC 300 | 15 Hours | $585 Section 008 Downtown Campus Mar 2, 4, 9, 11, 16| MW | 6 - 9 pm Section 009 Downtown Campus Mar 10 - 11 | TW | 8:30 am - 4:30 pm Section 010 Downtown Campus May 21 - 22 | RF | 8:30 am - 4:30 pm Section 011 Downtown Campus Jun 8 - 22 | MW | 6 - 9 pm

RISK NAVIGATION: STRATEGIES FOR MAJOR CAPITAL PROJECTS As projects become larger, more complex, and of longer duration, the challenges presented to executive decision-makers become greater.

Discover how you can improve your project outcomes. Discuss: alignment between the organization and projects, organizational support for projects, what can be done to fix cost overruns, clarity of risk management, and the proper use of contingency. Also discuss: near-term thinking, team alignment, the disconnection between the corporate level and project level, and the role of the project executive officer.

COURSE: BMC 320 | 15 Hours | $585 Section 003 Downtown Campus Feb 12 - 13 | RF | 8:30 am - 4:30 pm

COURSE: BMC 322 | 7.5 Hours | $385 Section 003 Downtown Campus Jun 13 | S | 8:30 am - 4:30 pm

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COURSES SAP PROJECT MANAGEMENT There are three key knowledge areas involved in becoming a successful SAP (Systems, Applications, Products) Project Manager: SAP, ASAP methodology (Accelerated SAP Methodology for Implementation) and experience on SAP projects. This seminar is for Project Managers who have some project management work experience and want to develop their career opportunities in SAP Project Management. Learn the basics of SAP and ASAP methodology including industry acronyms. Participants will work on a Work Breakdown Structure for different phases of an example SAP implementation project.

COURSE: BMC 334 | 7.5 Hours | $385 Section 002 Downtown Campus Mar 20 | F | 8:30 am - 4:30 pm

REAL ESTATE DEVELOPMENT

CHALLENGES IN AFFORDABLE HOUSING Housing that is affordable to households with a diversity of incomes is a key component in any market and essential in developing sustainable communities within a healthy city. Approximately 18 per cent of Calgary households find themselves in need of assistance in putting a safe and adequate roof over their heads. This course examines the challenges of developing such housing in both the private and non-profit sectors.

Curriculum focuses on the financial realities of development, and the many social considerations. The course will include engaging senior experts from the industry and in-class discussions and exercises. Participants will gain a greater understanding of the issues associated with developing housing that is affordable to a diverse range of incomes and market segments.

COURSE: CPE 211 | 18 Hours | $549 Section 001 Main Campus Jan 31 - Mar 14 | S | 9 am - 12 pm

403.220.2988 business.conted@ucalgary.ca

MIXED-USE REAL ESTATE DEVELOPMENT

These courses can be applied toward the Certificate in Real Estate Development, which is outlined on page 107.

ADVANCED FINANCE AND CORPORATE/LEGAL STRUCTURES Take a more detailed look at finance and corporate/legal structures available to today’s real estate developer. In particular, three distinct areas are studied: corporate structures, including limited partnerships, joint ventures, private and public corporations, and private trusts; land purchase and construction finance, such as vendor arrangements, conventional finance (best practices), syndications, mezzanine finance, and participation arrangements; and takeout arrangements including long-term finance, corporate sales to institutional investors, REITs, limited partnerships, public companies, private high networth investors, and syndications.

The downtowns of Canada’s largest cities include many dynamic mixeduse real estate development projects.

Technological advances, traffic congestion, and environmental concerns are some of the many factors that are driving an explosion in mixed-use real estate development planning and development. Gain an overview of the development process that incorporates complimentary residential, commercial, civic and business uses into a single parcel or development concept area.

Learn about mixed-use planning polices and development regulations, and; gain a deeper understanding of the development process from start to finish using Calgary as a case example.

COURSE: CPE 185 | 18 Hours | $549 Section 006 Main Campus Feb 12 - Mar 19 | R | 6:30 - 9:30 pm

REAL ESTATE LAW This course examines the legal issues involved in the acquisition, development, management and disposition of real estate. Topics include: offers, purchase and sale agreements, organization of the ownership entity, financing, mortgages, construction, taxation, and leasing.

COURSE: CPE 111 | 18 Hours | $549 Section 009 Main Campus Mar 18 - Apr 22 | W | 6:30 - 9:30 pm

REAL ESTATE MARKETING Marketing is essential to the success of any real estate development project.

Review the role that marketing plays at each step in the development process.

Gain an understanding of changing real estate markets and learn how to: utilize market research information, develop and manage a marketing program, create unique project identities, and undertake an effective advertising and communications program.

COURSE: CPE 112 | 18 Hours | $549 Section 014 Main Campus Apr 9 - May 14 | R | 6:30 - 9:30 pm

SALES MANAGEMENT AND STRATEGIES IN REAL ESTATE DEVELOPMENT When the rubber hits the road, the success or failure of development projects relies heavily on the strength of the sales team and the strategies that drive them each day. Economic downturns and a slowdown in the residential real estate market force development projects to reevaluate their sales processes and practices. Learn proven methodologies and formulas that deliver sales results. Topics include: project pricing, prospect communication, lead generation, effective database management, creating perceived value and sales centre pathing. Eliminate the selling atmosphere and create a buying atmosphere on your next project.

COURSE: CPE 150 | 18 Hours | $549 Section 005 Main Campus Apr 28 - Jun 2 | T | 6:30 - 9:30 pm

Prerequisite: CPE 119 Real Estate Development and Finance

COURSE: CPE 141 | 18 Hours | $549 Section 007 Main Campus May 21 - Jun 25 | R | 6:30 - 9:30 pm

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COURSES TEACHING SECOND LANGUAGES

LINGUISTIC STRUCTURES

TSL FUNDAMENTALS

These courses apply to the Teaching Second Language (TSL) Certificate.

Two specializations are available:

Even in a communicative context, second language teachers need a basic awareness about the structure of language and possible differences between the first and second language they are teaching. The three basic language structures of phonology (sound structure), morphology (word structure), and syntax (sentence structure) will be illustrated on a number of levels.

· ESL — English as a Second Language

Prerequisite: BMC 352 Learning Online (see page 4)

· IHL — International Heritage Languages

COURSE: TSL 108 | 30 Hours | $475

Be introduced to the field of learning and teaching a second language.

Become familiar with the terminology used generally in the realm of second language teaching and specifically in the TSL Certificate program. Then focus on principles of classroom management and lesson planning. This will include concepts such as increasing student interaction in the classroom, using effective teacher language and logical staging of various lesson types.

403.220.2952 tslinfo@ucalgary.ca

For certificate details, see page 109.

SPECIAL OFFER Receive a 10 per cent discount per course by registering at the same time for three or more courses. Register by calling 403.220.2952 or online at conted.ucalgary.ca. Offer valid for the 2014/15 academic year.

ASSESSMENT AND MATERIAL DEVELOPMENT Analyze classroom assessment strategies, processes, issues and trends in the assessment of student language learning. Perspectives of assessment from learner, teacher, standardized tests and workplace needs will be addressed, as will the functions of formative and summative assessment. The role of assessment in learner motivation, accountability, and communication of learner ability will be addressed with reference to participants’ real classroom experiences. Gain a working knowledge of large-scale, standardized language tests. Then focus on key criteria used in assessing and selecting materials.

Familiarize yourself with the main types of materials currently available, and examine the range of teaching possibilities with these materials. Finally, experiment with developing your own materials to meet second language classroom needs.

Section 020 Online Feb 10 - Apr 2

TSL Fundamentals — ESL

Section 021 Online May 19 - Jul 9

COURSE: TSL 120 | 40 Hours | $575

TSL — METHODOLOGY Familiarize yourself with second language teaching methodology in the last two centuries. First, an historical overview of the different approaches including grammar translation, the Direct and Series methods, Audiolingualism and so forth will be examined. Then, learn more about using newer methods such as Communicative Language Teaching (CLT), Task-Based Learning (TBL), and the Lexical Approach.

Prerequisite: TSL Level 1 Certificate Courses

COURSE: TSL 104 | 30 Hours | $475 Section 009 Online Jan 27 - Mar 19

Prerequisite: TSL Level I Certificate Courses

COURSE: TSL 125 | 30 Hours | $475 Section 007 Online Apr 21 - Jun 11

Prerequisite: BMC 352 Learning Online (see page 4) Section 019 Online Jan 20 - Mar 26 Section 020 Online Apr 14 - Jun 18

TSL Fundamentals — IHL

Prerequisite: BMC 352 Learning Online (see page 4)

COURSE: TSL 127 | 40 Hours | $575 Section 007 Online Feb 3 - Apr 9

TEACHING PRACTICUM — ESL The practicum course provides you with an opportunity to observe an experienced ESL teacher in a classroom setting and complete paper-based recordings of ten hours of observations.

In addition, you will apply the knowledge and skills learned during the program in a supervised practice setting. You will teach ten hours of lessons that you have planned. You will receive feedback in the form of recommendations from your supervising teacher. All practicum observations and practice teaching will take place at the University of Calgary or other approved Calgary ESL providers.

For those outside the Calgary area, you may complete a stand-alone practicum.

Prerequisite TSL Level 1 Certificate courses

COURSE: TSL 109 | 20 Hours | $475 Section 036 Calgary Jan 19 - Mar 29 Section 037 | Distance Jan 19 - Mar 29 Section 038 Calgary May 4 - Jul 10 Section 039 | Distance May 4 - Jul 10

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COURSES TEACHING SKILLS AND SYSTEMS 1

TEACHING SKILLS AND SYSTEMS 2

Explore both theoretical and practical aspects of specific skills in learning a second language. Review what is known about the reading and writing process including communicating well to be heard and understood, and reading and writing for specific purposes. Next review what is known about teaching grammar in a second language while concentrating on pedagogical techniques. Cover critical and innovative approaches to grammar and learn specific strategies for teaching grammar in a second language.

Finally, cover systematic and principled procedures for teaching vocabulary.

Become aware of current classroom techniques that promote listening and speaking. Be introduced to the communicative method of second language learning through group discussion, modeling, games and activities. Then, discover how sounds are produced in a variety of languages and what practical teaching techniques you can use to correct common problems with pronunciation in a second language.

Gain familiarity with the international phonetic alphabet.

Teaching Skills and Systems 1 — ESL

Prerequisites: TSL 120 TSL Fundamentals — ESL, and TSL 108 Linguistic Structures

Teaching Skills and Systems 2 — ESL Prerequisites: TSL 120 TSL Fundamentals — ESL, and TSL 108 Linguistic Structures

COURSE: TSL 122 | 30 Hours | $475

COURSE: TSL 121 | 30 Hours | $475

Section 016 Online Jan 13 - Mar 5

Section 017 Online Feb 24 - Apr 16

Section 017 Online Apr 7 - May 28

Section 018 Online May 5 - Jun 25

Teaching Skills and Systems 2 — IHL

Teaching Skills and Systems 1 — IHL

Prerequisites: TSL 127 TSL Fundamentals — IHL, and TSL 108 Linguistic Structures

Prerequisites: TSL 127 TSL Fundamentals — IHL, and TSL 108 Linguistic Structures

COURSE: TSL 129 | 30 Hours | $475

COURSE: TSL 128 | 30 Hours | $475

Section 008 Main Campus Jan 28 - Apr 1 | W | 6 - 9 pm

Section 009 Main Campus Apr 15 - Jun 17 | W | 6 - 9 pm

Section 009 Online Apr 28 - Jun 18

WRITING 403.220.2952 writing@ucalgary.ca

Continuing Education offers a wide variety of writing courses, some of which can be used for credit toward a certificate program. In this first section, courses are for general interest only. A section devoted to certificate courses follows.

BUSINESS WRITING: FOR PROFESSIONALS WHOSE FIRST LANGUAGE IS NOT ENGLISH Designed for the professional whose first language is not English, this introductory course will help you become a more confident writer. Improve how you write emails, letters and reports. Review correct article usage (a, an, the), prepositions, verb tenses, voice, as well as cohesion and coherence. Develop key strategies for eliminating problems and learning to write efficiently and effectively. When possible, errors common to specific language groups will also be addressed.

COURSE: WRI 111 | 15 Hours | $275 + GST Section 007 Main Campus Jan 24 - 31 | S | 8:30 am - 4:30 pm Section 010 Downtown Campus Jan 27 - Feb 3 | T | 8:30 am - 4:30 pm Section 008 Main Campus Feb 21 - 28 | S | 8:30 am - 4:30 pm Section 009 Main Campus Mar 14 - 21 | S | 8:30 am - 4:30 pm

“

The courses were very helpful, providing guidance on learning styles and how to adapt to different ages of students.”

Ingrid Smith. Graduate.

Teaching Second Language Certificate specializing in International and Heritage Languages good thinking.

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COURSES CREATIVE WRITING 2

TRAVEL WRITING

This course allows emerging fiction writers to hone their writing and editing skills through writing, discussion of each other’s work and through analysis of published authors. You will develop and review two of your draft short stories or two chapters of your novel-in-progress.

Discuss traditional keystones of fiction, as well as current literary trends and issues. Through instruction and instructor feedback, you will enhance your skills and understanding of the fiction writer’s craft.

Imagine dashing off to discover an exotic foreign destination and then getting paid to write about it! You can turn your lust for travel into a money-making (ad)venture. And, surprisingly — if you love to write but hate to travel — you can still make money writing travel articles. Discuss categories of travel writing, how to research new angles for well-travelled destinations, how to write great leads and succinct readergrabbing stories, how to target your market, and how to maximize material from a single story into several articles.

You will have the option to compose up to a 1000 word travel article for the second class. You will learn how to self-critique, rewrite and polish as necessary, and discover where and how to successfully market your stories.

Prerequisite: WRI 101 Creative Writing I

COURSE: WRI 102 | 25 Hours | $325 + GST Section 018 Main Campus Feb 26 - Apr 30 | R | 6:30 - 9 pm

INTENSIVE GRAMMAR AND STYLE CLINIC Tune-up your grammar and writing skills.

Strengthen your command of language and become a more assured writer.

Grammar is key to clear and concise communication, and there’s nothing dull about it. Review the basics of grammar including parts of speech, sentence structure, punctuation and common grammatical errors. Also, learn how to dramatically improve your writing style by using precise language, eliminating wordiness, and editing for conciseness, clarity and fluency. Instructional grammar and style booklet provided.

COURSE: WRI 203 | 15 Hours | $259 + GST Section 036 Main Campus Jan 17 - Feb 14 | S | 9 am - 12 pm Section 037 Downtown Campus Feb 10 - 12 | TR | 8:30 am - 4:30 pm Section 038 Downtown Campus May 12 - 14 | TR | 8:30 am - 4:30 pm

COURSE: WRI 210 | 15 Hours | $245 + GST Section 010 Main Campus Jan 21 - Feb 18 | W | 6 - 9 pm

CERTIFICATE COURSES The following courses can be taken on their own or for credit toward at least one of the following certificate programs: · Creative Writing, page 90 · Professional Writing specializing in: · Business and Technical Writing, page 105 · Marketing and Public Relations, page 105 SPECIAL OFFER Receive a discount of 10 per cent per course by registering at the same time for three or more courses. To receive the discount, you must register by calling 403.220.2952. Offer valid for 2014/2015 academic year. This offer is valid for certificate courses only.

This offer does not apply to WRI 500 Creative Writing Final Project.

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COPY EDITING AND PROOFREADING You will develop solid copy editing skills (clarity, correctness, conciseness, consistency) by learning to identify and correct content errors, problems in technical quality, style guide conformity and issues in language and thought. Then focus on proofreading skills including proofreader’s marks, grammar and spelling errors and basic formatting. Topics may also include working with style sheets, proofing on screen versus proofing hard copy, and proofing electronically generated or scanned material for a variety of English-language texts.

Prerequisite for online sections: BMC 352 Learning Online (see page 4)

COURSE: WRI 120 | 30 Hours | $495 Section 014 Online Jan 27 - Mar 23 Section 015 Online Mar 31 - May 25 Section 016 Online Jun 2 - Jul 27 Section 018 Downtown Campus Jul 20 - 24 | MTWRF | 9 am - 4 pm

COPYWRITING — WORDS THAT SELL Using words as tools, make the reader sit up and take notice so you can first communicate with, and then persuade and motivate, them. Then, acquire a foundation in the copywriting process, marketing strategies, and the principles of persuasion. Learn to write dynamic advertisements and sales and marketing brochures for products and services. Get feedback as you learn to write influential sales and marketing brochures, letters and other documents.

Prerequisite: BMC 352 Learning Online (see page 4)

COURSE: WRI 240 | 30 Hours | $495 Section 005 Online Feb 17 - Apr 13

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COURSES CREATIVE WRITING EXPLORATION Give voice to your inner creativity.

Explore various creative writing genres such as fiction, creative non-fiction, poetry, and drama through discussion, writing exercises, close reading of published work, and instructor and peer feedback consistent with your level of experience and comfort. The focus will be on generating ideas, and learning the basics of the writer’s craft.

Prerequisite: BMC 352 Learning Online (see page 4)

COURSE: WRI 140 | 30 Hours | $495 Section 008 Online Jan 27 - Mar 23

CREATIVE WRITING FINAL PROJECT

Successful communicators know that effective writing is essential in a variety of professions. In this course, develop your writing skills through review of key components. Topics include composition, writing clearly, grammar, and sentence structure as well as ethical writing. Specific documents include correspondence (letters, memo, email), research, summaries, reports and more. There is ample opportunity for writing through in-class exercises and assignments, as well as feedback on your work.

COURSE: WRI 220 | 30 Hours | $495

You will have opportunity to hone your writing and editing skills through writing, discussion with peers, and 10 hours of mentorship with a published author. You will provide a pre-course submission within your chosen genre. The work in progress will be a minimum of 10-15 pages and will also include a learning agreement describing the project and the direction of the work. The submission must be received at least one month prior to the course start date. You will enhance your skills and understanding of the writer’s craft specific to genre, and produce a small manuscript of approximately 40 - 50 pages maximum length. This is to be taken as the final course in the Creative Writing Certificate.

COURSE: WRI 500 | 40 Hours | $825

Section 005 Online Apr 14 - Jun 29

PROFESSIONAL WRITING BASICS

Ensure your writing has the strongest impact possible by learning how to successfully present user-friendly documents. Start with a brief overview of the four basic design principles (contrast, repetition, alignment and proximity) that appear in every well-designed document. Next learn about colour and font, and how choosing the right one can have a positive impact on your writing.

Then, learn how to think critically about your design choices so you can apply these principles to numerous documents including correspondence, brochures, reports, and websites.

Prerequisite: BMC 352 Learning Online (see page 4), and one of: WRI 110 Writing Well, WRI 120 Copy Editing and Proofreading, or WRI 130 Professional Writing Basics

Section 009 Main Campus Mar 31 - Jun 2 | T | 6 – 9 pm

Section 004 Online Jan 27 - Apr 13

DOCUMENT DESIGN

Section 004 Online Feb 3 - Mar 30

GRANTS, SALES AND FUNDING PROPOSALS Learn and apply established methods of planning, writing and revising proposals.

You will be provided an opportunity to work on case-study exercises or, if you prefer, actual proposals from your workplace. In either case, the completed proposals will be evaluated as part of the course mark. Practise developing both sales and funding proposals. Also discuss types of proposals, uncovering needs, and finding funding sources (grants).

Prerequisite: BMC 352 Learning Online (see page 4)

COURSE: WRI 270 | 30 Hours | $495 Section 004 Online Jan 27 - Mar 23

Prerequisite: BMC 352 Learning Online (see page 4)

COURSE: WRI 130 | 40 Hours | $625 Section 023 Downtown Campus Jan 13 - Apr 14 | T | 6 - 9 pm Section 024 Online Jan 20 - Mar 30 Section 025 Downtown Campus Mar 31 - Jun 23 | T | 6 - 9 pm Section 026 Online Apr 7 - Jun 15 Section 027 Downtown Campus Jul 20 - 24 | MTWRF | 8 am - 4:30 pm

PUBLISHING AND PROMOTING YOUR WORK Getting your work published can be a time-consuming and frustrating experience. This course shows you various approaches that can assist in the process. Topics may include: unsolicited manuscripts, finding publishers, effective overviews, outlines and chapter abstracts, sample chapters, author bios, query packages, analyzing the market, researching publishers and agents, self-publishing and more. Learn about the relationship between author and editor and gain an understanding of advances, and the business of writing and publishing.

Prerequisite: BMC 352 Learning Online (see page 4)

COURSE: WRI 330 | 30 Hours | $495 Section 003 Online Jan 27 - Mar 23

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COURSES SCIENCE WRITING This course is intended for scientists, science communicators, journalists and freelancers who write science news and stories for the general public.

Topics include: writing skills, planning and structuring your work, finding and evaluating science stories, the roles of the internet, interviewing, controversy and ethics in science writing, fact checking and understanding statistics.

Prerequisite: BMC 352 Learning Online (see page 4)

COURSE: WRI 260 | 30 Hours | $495 Section 004 Online Jan 20 - Mar 16

SOCIAL MEDIA AND MORE Social media such as Facebook, Twitter, LinkedIn, blogs, wikis and podcasts are among the new web technologies that are changing how learning professionals engage with students, clients and other diverse audiences. In this introductory course, examine these technologies and their uses in various fields, such as education, writing, campus recruiting, and career development.

Prerequisite: BMC 352 Learning Online (see page 4)

COURSE: ADL 310 | 30 Hours | $475 Section 008 Online Apr 7 - Jun 1

STRATEGIC WRITING FOR PUBLIC RELATIONS AND MARKETING

WRITING A NOVEL: FIRST DRAFT NEW

Learn the information necessary to achieve public relations writing success, including how to write and format documents such as news releases, advisories, media kits, backgrounders, and fact sheets. Continue with practice in marketing and advertising writing which may include: advertisements for print, radio, or television, proposals; sales; direct mail; fund raising and more. We will discuss the latest methods used in the industry such as engaging audiences through the web, social media, and blogs.

Writing a novel is a challenging and exciting journey. Through practical experience, learn to write uncritically for quantity, write to a deadline, meet daily word-count goals and sketch an entire story arc. Topics covered include character and scene development, dialogue, narration, and plot creation.

Your goal is to have a 50,000-word first draft of a novel by the end of the course.

This course is suitable for all genres.

Prerequisite: BMC 352 Learning Online (see page 4) and WRI 130 Professional Writing Basics.

Students registered in the Public Relations or Marketing certificates may apply to have WRI 130 waived. To apply a submission of a writing sample will be required. Please contact the program office at (403) 220-2952 for more details.

COURSE: WRI 230 | 30 Hours | $495 Section 007 Online Apr 14 - Jun 22

TECHNICAL WRITING AND DOCUMENTATION Learn to communicate information to your audience effectively by developing concepts and tools to help you make sense of various writing tasks.

Develop your ability to analyze written information and how to use structure to reinforce its meaning and make the message clear. Produce writing samples based on real-life documents including reports, policies and procedures, proposals, summaries, product specifications, manuals, and user guides.

Prerequisite: BMC 352 Learning Online (see page 4) and one of: WRI 110 Writing Well, WRI 120 Copy Editing and Proofreading, or WRI 130 Professional Writing Basics

COURSE: WRI 215 | 30 Hours | $495 Section 008 Online Apr 7 - Jun 15

Prerequisite: BMC 352 Learning Online (see page 4), and WRI 140 Creative Writing Exploration

COURSE: WRI 460 | 30 Hours | $495 Section 001 Online Feb 3 - Mar 30

WRITING CREATIVE NON-FICTION Creative non-fiction is a genre that is committed to the close observation and recording of a world. The story is important, as it contains the poetry, the drama of everyday life, and its substance.

Examine models of writing in memoir, travel and nature writing, and the personal essay.

Prerequisite: BMC 352 Learning Online (see page 4), and WRI 140 Creative Writing Exploration

COURSE: WRI 430 | 30 Hours | $495 Section 003 Online May 5 - Jun 29

WRITING FOR CHILDREN AND YOUTH The children and youth writing market is a rich and vibrant one. We will focus on writing for readers aged 8 to 14 years, with a brief discussion for age groups younger than this. Examine the writing process from initial concept to finished work including how to turn ideas into stories, story structure, developing characters, the creation of outlines and the importance of editing and revision.

You will also examine ways to research publishing houses where you can submit your work, cover letters, synopses and sample chapters.

Prerequisite: BMC 352 Learning Online (see page 4)

COURSE: WRI 340 | 30 Hours | $495 Section 003 Online Apr 14 - Jun 8

CHECK CONTED.UCALGARY.CA FOR MORE COURSE DETAILS

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COURSES WRITING POETRY

WRITING TOOLS

WRITING WELL

Poetry has the capacity to remake and translate the things of the world into new ways of thinking about them. We have been drawn to poetry since before the written language. You will explore a toolbox of poetic techniques and how to locate, write and edit your own work.

We will examine closely how simile and metaphor, classical forms, rhythm and rhyme operate in the design of poetry, as well as contemporary Spoken Word.

Use some of the most common software application features to prepare your written work. First, learn how to get organized using tools including OneNote and EverNote, then look at presenting your written work in applications such as MS Word, PowerPoint, FrameMaker, InDesign or HTML. You will practise adding more visual detail to your documents using Visio and converting documents to Adobe Acrobat’s .pdf format for review and publishing.

Finally, understand the meaning of file extensions (tiff, .jpg, gif, .eps, .wmf) and image resolution so you can communicate more confidently in your work. No software other than the MS Office suite is required. Free trial versions of other software may be required and will be advised by the instructor.

Writing is at the heart of professional and personal communication, and is, therefore, a critical skill in many realms. To write well, you must be familiar with audience, purpose, form and style as well as the mechanics of writing. Learn the essential skills to be successful at getting your intended message across to a variety of audiences through study and practice.

Prerequisite: BMC 352 Learning Online (see page 4), and WRI 140 Creative Writing Exploration

COURSE: WRI 420 | 30 Hours | $495 Section 002 Online Jan 27 - Mar 23

WRITING SHORT FICTION NEW Discuss different types of short fiction from micro to flash to regular short story. Delve into fundamentals including characterization, setting, and narrative arc. You will write and edit at least two drafts of your own work of short fiction. Collaborating with your instructor and fellow classmates, learn about your genre, its market, and publishing opportunities, and gain skill through practice.

Prerequisite: BMC 352 Learning Online (see page 4)

COURSE: WRI 110 | 30 Hours | $495 Section 016 Online Jan 20 - Mar 16 Section 017 Online Mar 24 - May 18 Section 018 Online May 26 - Jul 20

Prerequisite: BMC 352 Learning Online (see page 4)

COURSE: WRI 320 | 30 Hours | $495 Section 008 Online Mar 31 - May 25

Prerequisite: BMC 352 Learning Online (see page 4), and WRI 140 Creative Writing Exploration

COURSE: WRI 450 | 30 Hours | $495 Section 002 Online Jan 20 - Mar 16 Section 003 Online Apr 7 - Jun 1

“

When I’m enrolled in an online course, Sunday night is my night for education. It works well. I can settle into a good routine that doesn’t take time away from my family.”

Christine Leonard-Cripps.

Graduate.

Professional Writing Certificate specializing in Marketing and Public Relations good thinking.

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TO REGISTER: PAGE 1 | CERTIFICATES: PAGE 85 | DESIGNATIONS: PAGE 112 | DAYS: MTWRFSU

CERTIFICATES More than 45 in-demand

CERTIFICATE PROGRAMS to boost or shift your career.

Continuing Education certificate courses have been developed with part-time learners in mind and are offered at times and in formats that can easily fit into your life. Certificate programs are achieved through courses taught in the classroom, or a mix of classroom and online, unless otherwise indicated. Online indicates a certificate can be achieved only through online courses. Also Online indicates certificate requirements can be met completely in either format — classroom or online.

· Adult and Community Education Online · Adult Learning Online ›› Specializing in Adult and Community Education ›› Specializing in Career and Academic Advising ›› Specializing in e-Learning ›› Specializing in Workplace Learning · Business Intelligence Also Online · Career and Academic Advising Online · Creative Writing Online · Database Administration Also Online · Digital Media Design Also Online · e-Learning Online · Emerging Leaders · Environmental Management · French Language and Culture ›› FSL Foundations ›› FSL Intermediate · French Language Studies · Front-End Web Development Also Online

· Graphic Design · Health, Safety and Environment Also Online

· Human Resource Management Also Online

· IT Fundamentals Also Online · Marketing · .NET Development Also Online · Office Applications · Professional Management ›› General Also Online ›› Specializing in Construction Management ›› Specializing in Risk Management ›› Specializing in Strategic Management · Professional Management — Economic Developers Also Online · Professional Management — Professional Engineers and Geoscientists Also Online

· Project Management Fundamentals · Public Relations Management · Real Estate Development · Security Management Online · Spanish Language and Culture Levels 1 and 2 · Teaching Second Languages Online ›› Specializing in Teaching English as a Second Language (TESL) ›› Specializing in Teaching International and Heritage Languages (TIHL) · Visual Design ›› General ›› Specializing in Art Theory and Practice ›› Specializing in Interior Design ›› Specializing in Photography · Workplace Learning Online

· Professional Writing Online ›› Specializing in Business and Technical Writing ›› Specializing in Marketing and Public Relations

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

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“

I enrolled in this program because I was thrust into management and needed to gain skills to complement my engineering background.”

Collin Nair.

Graduate.

Certificate in Professional Management specializing in Strategic Management good thinking.

ADMISSION REQUIREMENTS

GRADING

LADDERING TO A DEGREE

To enrol in a University of Calgary Continuing Education course, you must be 18 years of age or older, unless otherwise specified as in the case of programs that have been designed for youth. A minimum of a senior high school diploma and relevant work experience is recommended for most certificate programs. If English is not your first language, please review the English language proficiency requirements at conted.ucalgary.ca; click on Forms and Policies; then English Language Requirements.

If you have any questions, please contact an advisor at 403.220.2866.

Student learning is assessed through assignments and examinations, and grades are assigned for each course in the program of study. Most certificate programs follow the grading standards established for undergraduate instruction at the University of Calgary.

It is possible to use some certificate programs as a stepping stone towards an undergraduate degree if you can meet the faculty’s entrance requirements for undergraduate students.

GETTING STARTED I n most programs, you can take courses first and enrol in the certificate later.

You can apply for credit for those courses that you have successfully completed and which meet the current certificate requirements. However, as programs are subject to change, we recommend you apply for admission to the certificate as early as possible. Once you are admitted, you can be confident that you have locked in the requirements leading to your graduation.

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I n the Certificate for Emerging Leaders, student learning is assessed through the evaluation of a summary paper that is submitted following completion of the required number of instructional hours.

In the Office Applications Certificate, student learning is assessed through examinations completed at the end of each course in the program of study.

UNDERSTANDING YOUR CERTIFICATE REQUIREMENTS Certificate requirements shown in this publication or at conted.ucalgary.ca are the requirements that a new student must follow to graduate. Because certificate programs are reviewed and updated on a regular basis, the requirements listed here may be different from previous or future years.

For you to successfully complete a certificate program, you must meet the requirements that are ‘locked in’ and noted on your student record when you are admitted to the program. Once you have been admitted — to be sure you are always choosing courses that can be credited toward your certificate — it is best to view the requirements outlined on your personal record at My ContEd.

Several 300-hour Continuing Education certificate programs can be applied to a Minor in Workplace Learning which will be accepted by the U of C Faculty of Arts, Faculty of Science and Faculty of Kinesiology. To earn the Minor in Workplace Learning, students must also complete the course, ADL 107 Learning in the Workplace, and additional specified courses for a total of 400 hours of instruction. For complete details, see conted.ucalgary.ca/degreeprograms/ workplace.jsp

DEGREE CREDIT Degree-credit French courses can be taken through the French Language Instruction Program (FLIP). Please call 403.220.7226 for details.

ACCREDITATION FROM PROFESSIONAL ASSOCIATIONS Continuing Education partners with University of Calgary faculties and various professional institutes, associations, and consultants to offer programs leading to professional certificates and designations, or continuing education credit from a professional association.

For a list of programs and accrediting associations, go to conted.ucalgary.ca, and click on the Certificates or Professional Designations tab.

TO REGISTER: PAGE 1 | SEMINARS: PAGE 10 | COURSES: PAGE 28 | DAYS: MTWRFSU

CERTIFICATES Students who have already completed fully online courses in the past may apply for a prerequisite waiver for BMC 352 Learning Online. To apply, you must complete the Learning Online. Prerequisite Waiver Application found under Forms and Policies at conted.ucalgary.ca Currently scheduled courses for this certificate start on page 30.

ADULT AND COMMUNITY EDUCATION Online | 110 Hours 403.220.2952 adedlife@ucalgary.ca conted.ucalgary.ca/cal

The Certificate in Adult and Community Education meets the growing need in program facilitation, leadership, coordination and instructional design.

Students learn to respond creatively to adult learning needs in their work or community.

This short-format certificate is best suited to students who already have significant experience in the field of adult learning, are looking for a way to expand their knowledge and, at the same time, formalize their experience and expertise within a certificate framework. New and aspiring adult educators would be better served to take the 300-hour Certificate in Adult Learning (this page).

Students who earn the Adult and Community Education certificate, and then choose to complete the Certificate in Adult Learning at a later date can receive full credit toward the 300-hour Certificate in Adult Learning specializing in Adult and Community Education.

This program can be completed in less than one year entirely online.

Before taking their first online course, students are required to take BMC 352 Learning Online. For a detailed description of the course and upcoming start dates, go to conted.ucalgary.ca/learningonline

CORE COURSES | 110 Hours ADL 129

Designing Learning | 40

ADL 110

Diversity in Adult Learning | 30

ADL 123

Field of Adult and Community Education | 40

ADULT LEARNING Online | 300 Hours 403.220.2952 adedlife@ucalgary.ca conted.ucalgary.ca/cal

Do you want your interaction with your students and clients to be meaningful?

Do you want your teaching, facilitating and advising to be delivered in a positive learning community and be understood by diverse audiences in an engaging way? Do you want a transformational experience that will change the way you and others work and learn? If so, you can choose from four relevant and interactive professional development opportunities available right now.

Whether you are upgrading qualifications or developing new skills, the Certificate in Adult Learning will help you bring your career to the next level by exploring the history, theory, and numerous practical and technological applications of adult learning and its related fields.

The certificate can be achieved entirely online. All students must complete the core courses and choose one specialization. You will choose optional courses to complete the 300-hour requirement. Courses can be taken in any order unless noted otherwise.

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

Before taking their first online course, students are required to take BMC 352 Learning Online. For a detailed description of the course and upcoming start dates, go to conted.ucalgary.ca/learningonline Students who have completed fully online courses in the past may apply for a prerequisite waiver for BMC 352 Learning Online. To apply, complete the Learning Online Prerequisite Waiver Application found under Forms and Policies at conted.ucalgary.ca. Students who complete BMC 352 Learning Online will receive 10 hours toward the Optional Courses requirement.

The specialization in Adult and Community Education meets the growing need in program facilitation, leadership, coordination and instructional design. Students learn to respond creatively to adult learning needs in their work or community.

The specialization in Career and Academic Advising is intended for academic advisors in secondary schools or post-secondary institutions, or individuals working in career development at employment or immigration agencies. As an academic advisor or a career development professional, providing information, advice and guidance to individuals navigating transitions in education, work and life-balance is vibrant and rewarding. Students gain the foundation, communication and assessment skills to facilitate, motivate and work successfully with a diverse population. This program is CDAA and BCCDA approved for the Certified Career Development Professional (CCDP) designation.

The specialization in e-Learning responds to the growing need for adult educators, designers and administrators for justin-time delivery in both educational and business settings. You will gain knowledge and techniques in facilitation, coordination, instructional design and e-learning technologies.

The specialization in Workplace Learning helps you develop knowledge and skills to contribute to a rapidly changing and challenging workplace.

This area will interest human resource and other organizational staff who are pivotal in creating tomorrow’s dynamic learning organization.

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If a student is able to satisfy admission requirements to specific U of C faculties, this program can be applied to a Minor in Workplace Learning for the equivalent of one year towards an undergraduate degree. Please see Laddering to a Degree, page 86.

Currently scheduled courses for this certificate start on page 30. If you cannot find a course, it is likely scheduled for next session. Please visit the website for the program timetable.

CSTD, Canada’s leading association of workplace learning professionals, recognizes Continuing Education’s Certificate in Adult Learning as addressing the competency categories for the training and development industry. Also, the Canadian Counselling and Psychotherapy Association (CCPA) approves this program for 300 hours of CEU pre-accreditation.

The Career Development Association of Alberta and the BC Career Development Association recognize the Certificate in Adult Learning Specializing in Career and Academic Advising toward the Certified Career Development Professional (CCDP) designation.

CORE COURSES FOR ALL SPECIALIZATIONS | 120 Hours

ADL 129

Designing Learning | 40

ADL 106

Adults as Learners | 40

ADL 121

ADL 128

Creating Programs in Adult Education | 40

e-Learning: Principles and Practice | 40

ADL 136

Teaching Online | 30

ADL 122

Facilitating Adult Learning | 40

E-LEARNING | 110 Hours

Plus a minimum of 70 hours from Optional Courses

ADULT LEARNING SPECIALIZATIONS CHOOSE ONE:

WORKPLACE LEARNING | 140 Hours

ADULT AND COMMUNITY EDUCATION | 110 Hours

ADL 127

Collaborative Learning Teams | 30

ADL 123

Field of Adult and Community Education | 40

ADL 129

Designing Learning | 40

ADL 110

Diversity in Adult Learning | 30

ADL 107

Learning in the Workplace | 40

ADL 123

Field of Adult and Community Education | 40

ADL 124

Organizational Learning | 30

Plus a minimum of 70 hours from Optional Courses

Plus a minimum of 40 hours from Optional Courses

CAREER AND ACADEMIC ADVISING 120 Hours

ADULT LEARNING OPTIONAL COURSES

ADL 212

Assessment Practice in Career Development | 30

ADL 212

Assessment Practice in Career Development | 30

ADL 210

Career Development Foundations | 30

ADL 210

Career Development Foundations | 30

ADL 110

Diversity in Adult Learning | 30

ADL 127

Collaborative Learning Teams | 30

ADL 211

Helping Skills in Career and Academic Advising | 30

ADL 129

Designing Learning | 40

ADL 110

Diversity in Adult Learning | 30

ADL 121

e-Learning: Principles and Practice | 40

ADL 213

Ethics for Professional Practice | 30

ADL 119

Evaluating Program Outcomes | 30

ADL 123

Field of Adult and Community Education | 40

ADL 211

Helping Skills in Career and Academic Advising | 30

Plus a minimum of 60 hours from Optional Courses

“

Online is great. You can do your studies in your pyjamas if you want.”

Heather Morris. Graduate.

Certificate in Adult Learning specializing in Workplace Learning good thinking.

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TO REGISTER: PAGE 1 | SEMINARS: PAGE 10 | COURSES: PAGE 28 | DAYS: MTWRFSU

CERTIFICATES ADL 107

Learning in the Workplace | 40

BMC 352 Learning Online | 10 ADL 124

Organizational Learning | 30

ADL 310

Social Media and More | 30

ADL 136

Teaching Online | 30

WRI 215

Technical Writing and Documentation | 30

ADL 139

Train the Trainer 1 (classroom format) | 20

The Certificate in Business Intelligence is a 120-hour program. Students are required to complete four of five core courses.

CAREER AND ACADEMIC ADVISING

Students who start taking courses in September can complete this certificate in one year. Students who take their first course in the winter or spring terms may require up to 18 months to complete the program.

Online | 120 Hours

ADL 239 Train the Trainer 2 (classroom format) | 20

Courses are taught in computer labs, and online, weekday evenings.

BUSINESS INTELLIGENCE NEW

Before taking their first online course, students are required to take BMC 352 Learning Online. For a detailed description of the course and upcoming start dates, go to conted.ucalgary.ca/learningonline

Also Online | 120 Hours 403.220.2988 business.conted@ucalgary.ca conted.ucalgary.ca/bi

Business Intelligence (BI) is an umbrella term that includes the applications, infrastructure, tools, and best practices that enable access to and analysis of information to improve and optimize decisions and performance.

Today, business intelligence is being used in organizations as a program of work with a broad strategic perspective and a long term focus. This structure ensures that BI is focused on the correct business units like sales, marketing, business development and business operations. It also ensures that ROI is being managed properly, with individual projects adhering to the various standards that are defined at the program level.

The Certificate in Business Intelligence has a business and technology stream, bringing focus to the four pillars of the Business Intelligence Body of Knowledge; people, process, technology and data.

Students who have already completed fully online courses in the past may apply for a prerequisite waiver for BMC 352 Learning Online. To apply, you must complete the Learning Online Prerequisite Waiver Application found under Forms and Policies at conted.ucalgary.ca Currently scheduled courses for this certificate start on page 43.

CORE COURSES | 120 Hours Choose four of the following: ICT 700

Business Intelligence Introduction | 30

ICT 701

Business Intelligence Self-Service | 30

ICT 702

Building BI Reporting Solutions | 30

ICT 703

Building BI OLAP Solutions | 30

ICT 704

Building a Data Warehouse | 30

ICT 705

Gathering Requirements for BI Projects | 30

403.220.2952  adedlife@ucalgary.ca conted.ucalgary.ca/career

As a career development professional or academic advisor, providing information, advice and guidance to help individuals navigate transitions in education, work and life balance is vibrant and rewarding. The Certificate in Career and Academic Advising is intended for individuals working in career development at employment and immigration agencies, or academic advisors in secondary schools or postsecondary institutions. Students gain the communication and assessment skills to facilitate, motivate and work successfully with a diverse population.

If you take one or two courses each session, this certificate can be earned in approximately one year. Courses are online.

This short-format certificate is best suited to students who already have significant experience in the field of career development, are looking for a way to expand their knowledge and, at the same time formalize their experience and expertise within a certificate framework.

New and aspiring career and academic advisors would be better served to take the 300-hour Certificate in Adult Learning (see page 87).

Before taking their first online course, students are required to take BMC 352 Learning Online. For a detailed description of the course and upcoming start dates, go to conted.ucalgary.ca/learningonline Students who have already completed fully online courses in the past may apply for a prerequisite waiver for BMC 352 Learning Online. To apply, you must complete the Learning Online Prerequisite Waiver Application found under Forms and Policies at conted.ucalgary.ca Students who earn the Career and Academic Advising Certificate, and then choose to complete the Certificate in Adult Learning at a later date, can receive full credit toward the 300-hour

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

89

Certificate in Adult Learning specializing in Career and Academic Advising.

Currently scheduled courses for this certificate start on page 30.

The Career Development Association of Alberta and the BC Career Development Association recognize the Career and Academic Advising Certificate toward the Certified Career Development Professional (CCDP) designation.

Also, the Canadian Counselling and Psychotherapy Association (CCPA) approves this program for 120 hours of CEU pre-accreditation.

CORE COURSES | 120 Hours ADL 212

Assessment Practice in Career Development | 30

ADL 210

Career Development Foundations | 30

ADL 110

Diversity in Adult Learning | 30

ADL 211

Helping Skills in Career and Academic Advising | 30

ELECTIVE FOR CCDP DESIGNATION ADL 213

Ethics for Professional Practice | 30

CREATIVE WRITING Online | 200 Hours 403.220.2952 writing@ucalgary.ca conted.ucalgary.ca/writing

This is one of three writing certificate programs offered through Continuing Education. Other certificates include Professional Writing specializing in Business and Technical Writing, and Professional Writing specializing in Marketing and Public Relations. For information on these programs, see page 105. Some courses in the Creative Writing Certificate overlap with the courses in the Professional Writing Certificate program.

Are you motivated to put pen to paper and begin or continue your creative writing endeavours? If so, this focused Creative Writing Certificate program may be perfect for you. The program covers

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many aspects of the creative writer’s world from writing and copy editing, to exploring and writing in various genres, to publishing and promoting written work. The evaluative and interactive model will ensure you receive rich instructor feedback and supportive peer review throughout the process.

End the program by having a portion of your work evaluated in the final project course by a published author who will mentor and encourage you in your writing.

This online, flexible and interactive program will allow you to learn the theory behind your writing as well as allow time to write and receive feedback.

CORE COURSES | 110 Hours BMC 352 Learning Online | 10 WRI 120

Copy Editing and Proofreading | 30

WRI 140

Creative Writing Exploration | 30

WRI 500

Creative Writing Final Project | 40

OPTIONAL GENRE COURSES 30 – 90 Hours WRI 440 Dramatic Storytelling | 30 WRI 460 Writing a Novel: First Draft | 30 WRI 430 Writing Creative Non-Fiction | 30 WRI 420 Writing Poetry | 30 WRI 450 Writing Short Fiction | 30

The certificate can be achieved entirely online. All students must complete the four core courses and one optional genre course. Two elective courses fulfil the 200-hour requirement.

ELECTIVE COURSES | 0 - 60 Hours

In this certificate BMC 352 Learning Online is a required course that must be taken before any other courses. For a detailed description of the course and upcoming start dates, go to conted.ucalgary.ca/learningonline

WRI 340 Writing for Children and Youth | 30

Students who have already completed fully interactive online courses in the past may be eligible for advanced standing. To apply, you must complete the Application for Advanced Standing found under Forms and Policies at conted.ucalgary.ca There is a non-refundable fee for this prior learning assessment.

Students are expected to have universitylevel English writing skills including grammar, vocabulary, and basic writing experience. For those needing these skills, the course WRI 110 Writing Well must be taken at the beginning of the program and credited as one of the elective courses. A sample of two creative writing pieces must be submitted at the time of certificate application for assessment purposes and admission into the program.

It is important to note that some courses have prerequisites. In particular, WRI 140 Creative Writing Exploration must be taken before Optional Genre Courses and WRI 500 Creative Writing Project can only be taken after all other courses within the program are completed.

Currently scheduled courses for this certificate start on page 80.

WRI 330 Publishing and Promoting Your Work | 30 ADL 310

Social Media and More | 30

WRI 320 Writing Tools | 30 WRI 110

Writing Well | 30

DATABASE ADMINISTRATION Also Online | 120 Hours 403.220.2988 business.conted@ucalgary.ca conted.ucalgary.ca/database

Microsoft SQL Server is a powerful, enterprise class database platform that is designed to store and retrieve all types of data quickly and efficiently.

It includes tools that allow for the rapid development of SQL program code, enterprise server administration and powerful, data-driven reports.

Microsoft SQL Server is the backbone for thousands of industry leading software applications including Microsoft SharePoint and SAP. Using Microsoft SQL Server 2012, you will learn how to design, develop, administer and troubleshoot Microsoft SQL databases and servers.

Courses are taught in computer labs, or online, weekday evenings.

TO REGISTER: PAGE 1 | SEMINARS: PAGE 10 | COURSES: PAGE 28 | DAYS: MTWRFSU

CERTIFICATES Before taking their first online course, students are required to take BMC 352 Learning Online. For a detailed description of the course and upcoming start dates, go to conted.ucalgary.ca/learningonline Students who have already completed fully online courses in the past may apply for a prerequisite waiver for BMC 352 Learning Online. To apply, you must complete the Learning Online Prerequisite Waiver Application found under Forms and Policies at conted.ucalgary.ca Currently scheduled courses for the Certificate in Database Administration start on page 48.

CORE COURSES | 120 Hours ICT 678

Microsoft SQL Server Development Level 1 | 30

ICT 679

Microsoft SQL Server Development Level 2 | 30

ICT 680

Microsoft SQL Server Administration Level 1 | 30

ICT 681

Microsoft SQL Server Administration Level 2 | 30

DIGITAL MEDIA DESIGN Also Online | 120 Hours 403.220.2988 business.conted@ucalgary.ca conted.ucalgary.ca/digitalmedia

The Digital Media Design Certificate equips today’s professionals with the tools to transform communication into computer-generated imagery.

The program provides the essential artistic, aesthetic and experiential knowledge and skills for producing professional quality 2D and 3D graphics for use in print media, web media, marketing, advertising, instructional design, photography, architectural and engineering rendering, interior design, branding and graphic design fields.

The Digital Media Certificate is a fourcourse program. Adobe Photoshop and Adobe Illustrator form the foundation for two possible streams.

After completion of the certificate, students will be able to design and build websites, prepare artistic, aesthetic graphics for print and web application, produce digital animations, or digitally prototype architectural and product designs.

This is a 120-hour program. Students must complete two core courses for 60 hours, plus 60 hours of optional courses.

Courses are taught in computer labs, and online, weekday evenings.

Before taking their first online course, students are required to take BMC 352 Learning Online. For a detailed description of the course and upcoming start dates, go to conted.ucalgary.ca/learningonline Students who have already completed fully online courses in the past may apply for a prerequisite waiver for BMC 352 Learning Online. To apply, you must complete the Learning Online Prerequisite Waiver Application found under Forms and Policies at conted.ucalgary.ca Students who start taking courses in September can complete this certificate in one year. Students who take their first course in the winter or spring terms may require up to 18 months to complete the program.

Students who complete the Certificate in Digital Media Design may be granted up to 120 hours credit toward the Certificate in Graphic Design.

Currently scheduled courses for this certificate program start on page 44.

CORE COURSES | 60 Hours ICT 436

Adobe Photoshop | 30

ICT 437

Adobe Illustrator | 30

“

I found the Digital Media Design Certificate program and thought it could be my way back to my original goals.”

Francis Dela Cruz. Graduate.

Certificate in Digital Media Design good thinking.

OPTIONAL COURSES | 60 Hours ICT 663

Adobe After Effects | 30

ICT 578

Adobe InDesign | 30

ICT 438

Adobe Flash | 30

ICT 665

Adobe Illustrator Advanced | 30

ICT 664

Adobe Photoshop Advanced | 30

ICT 662

Adobe Premiere Pro | 30

ICT 684

Digital Prototyping with AutoCAD | 30

ICT 685

Digital Prototyping with Revit | 30

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

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E-LEARNING

CORE COURSES | 110 Hours ADL 129

Designing Learning | 40

Online | 110 Hours

ADL 121

403.220.2952 adedlife@ucalgary.ca conted.ucalgary.ca/cal

e-Learning: Principles and Practice | 40

ADL 136

Teaching Online | 30

The Certificate in e-Learning responds to the growing need for adult educators, designers, and administrators for justin-time delivery in both educational and business settings. In this program, you will gain knowledge and techniques in facilitation, coordination, instructional design and e-learning technologies.

If you take one course each session, this certificate can be earned in approximately one year. Courses are delivered online.

This short-format certificate is best suited to students who already have significant experience in the field of adult learning, are looking for a way to expand their knowledge and, at the same time, formalize their experience and expertise within a certificate framework.

New and aspiring teachers of adult education courses would be better served to take the 300-hour Certificate in Adult Learning (see page 87).

Students who earn the e-Learning Certificate, and then choose to complete the Certificate in Adult Learning at a later date can receive full credit toward the 300-hour Certificate in Adult Learning specializing in e-Learning.

Before taking their first online course, students are required to take BMC 352 Learning Online. For a detailed description of the course and upcoming start dates, go to conted.ucalgary.ca/learningonline Students who have already completed fully online courses in the past may apply for a prerequisite waiver for BMC 352 Learning Online. To apply, you must complete the Learning Online Prerequisite Waiver Application found under Forms and Policies at conted.ucalgary.ca Currently scheduled courses for this certificate start on page 30.

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· Certificate requirements must be completed within five years of the start-date of your first seminar.

TOPIC AREAS

98 Hours

· Minimum required from each: 7 hours | 1 day · If all five topic areas have been addressed and the requirement of 98 hours has not been met, students may choose from any topic area.

403.220.2988 business.conted@ucalgary.ca conted.ucalgary.ca/emerging

BUILDING RELATIONSHIPS

EMERGING LEADERS

This certificate can help leaders of all levels of experience deal with the constant changes in today’s fast-paced workplace. The focus is on building skills in the areas of building relationships, coaching, communication, personal effectiveness and professional skills.

The flexibility of this certificate makes it ideal for aspiring, new or established leaders. Students are encouraged to build their own certificates by carefully selecting seminars that not only meet the requirements of the program, but at the same time meet their own career needs.

If desired, upon completion of the Emerging Leaders Certificate, you may transfer up to 70 hours credit toward certificates in: Human Resource Management, Marketing, Professional Management, Public Relations Management, and Security Management. This includes 40 hours to replace the course, Human Behaviour in Organizations, and up to 30 hours toward the electives requirement.

Seminars can be found on page 10. If you cannot find a seminar, it is likely scheduled for the next session.

BUS 277 Art and Science of Leading Up NEW | 7 BUS 166

Building Great Customer Relationships | 7

BUS 281

Developing High Performance Teams NEW | 7

BUS 144

Energize your Workplace: Inspiring and Motivating People | 14

BUS 278 Leading to Engage Employees NEW | 7 BUS 267 Leading Yourself and Others Through Change | 14 BUS 268 Leading with Cultural Intelligence | 7 BUS 264 Leave a Lasting Impression and Increase Your Success | 7 BUS 269 Managing Strong Personalities | 7 BUS 244

Mentoring Skills | 14

BUS 260

Successful Teams: How to Build Them | 7

BUS 199

Team Survival Skills: Take it Outside | 7

COACHING BUS 155

Coaching for Quality Performance | 21

BUS 253

Coaching to Lead | 7

BUS 212

Power and Science of Coaching | 14

Core Program | 98 Hours

COMMUNICATION

· Students choose a minimum of one seminar from each of the five topic areas. · Within three months of completing the required hours, students must submit a Learning Journal Summary — a written summary of knowledge and skills learned throughout the program.

BUS 145

Art of Giving and Receiving Criticism | 7

BUS 219

Confidence in Communication | 7

BUS 265

Conquering Your Fear of Public Speaking | 14

BUS 128

Dealing with the Difficult Conversation | 7

BUS 134

Facilitation Skills | 14

BUS 258

Good Writing is Good Business | 7

TO REGISTER: PAGE 1 | SEMINARS: PAGE 10 | COURSES: PAGE 28 | DAYS: MTWRFSU

CERTIFICATES

“

I still use many of the skills I learned. So much of what you learn is about communicating and working well with people.”

Lorne Pankratz. Graduate.

Certificate for Emerging Leaders good thinking.

BUS 188

Improving Communication at Work | 7

PROFESSIONAL SKILLS

BUS 279

Integrative Listening: The Leader’s Edge NEW | 14

BUS 154

Accounting for the Non-Financial Manager | 14

ENVIRONMENTAL MANAGEMENT

BUS 240

Leading with Confidence and Courage | 7

BUS 173

Building Trust in the Work Environment | 7

300 Hours

BUS 114

Powerful Presentations | 21

BUS 182

Business Partnering for Results | 14

PERSONAL EFFECTIVENESS BUS 256

Accountability in the Workplace: Whose Job Is It? | 7

BUS 117

Assertiveness Skills | 14

BUS 217

Composing Your Life: Strategies for Success | 7

BUS 112

Creative Conflict Resolution: Making the Most of Differences | 7

BUS 275

Creative Negotiating | 14

BUS 109

Do Less and Achieve More: The Zone of Optimal Performance | 14

BUS 127

Emotional Intelligence | 7

BUS 270 Get Organized! Improve Your Workflow and Boost Your Productivity | 7 BUS 271 Leadership in Action | 7 BUS 140

Meeting the Challenge of Leadership | 14

BUS 130

Mental Toughness: Training for Success | 14

BUS 266 Effective Writing in the Workplace | 14 BUS 251

Empowering and Motivating Others Through Effective Delegation | 7

BUS 120

Financial Analysis and Planning for Non-Financial Managers | 14

BUS 146

Fundamentals of Supervision | 21

BUS 138

Getting Things Done Through Influence | 7

BUS 233

Implementing Change | 7

BUS 273

Leveraging Generational Differences at Work | 7

BUS 257

Overview of Strategic Planning | 7

BUS 276 Perfecting the Performance Discussion | 7 BUS 274 Succession Planning: Developing Leaders from Within | 7 BUS 111

Time Management | 7

BUS 211

Toxic Workplaces: Strategies to Create Healthy Environments | 7

BUS 245

Writing Winning Proposals | 7

BUS 272 Reinventing Your Life From Ordinary to Extraordinary | 7 BUS 255

Secrets to Networking Success | 7

BUS 176

Strengthening Your Leadership Skills | 14

BUS 207

Stress Less: Managing What’s on Your Mind | 7

BUS 135

Work-Life Balance: Fully Engage for Success | 14

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

403.220.2988 business.conted@ucalgary.ca conted.ucalgary.ca/environment

Preparing yourself for the ‘green’ economy? Gain the most recent specialized knowledge and skills needed for effective practice in the dynamic field of environmental management.

Explore uniquely Canadian problems within a global perspective. Learn systems, processes, tools and strategies, risk management techniques and legal requirements that help you assess and manage air, water, soil and waste.

The Environmental Management Certificate program blends theory and practice while focusing on the need for sustainable development and the use of market-driven solutions.

The Environmental Management certificate is a 300-hour program. Students are required to take 150 hours of core courses and 150 hours of optional courses.

Courses are delivered in the classroom days, evenings and weekends at the main or downtown campus. Some courses are available online.

Before taking their first online course, students are required to take BMC 352 Learning Online. For a detailed description of the course and upcoming start dates, go to conted.ucalgary.ca/learningonline

93

Students who have already completed fully online courses in the past may apply for a prerequisite waiver for BMC 352 Learning Online. To apply, you must complete the Learning Online Prerequisite Waiver Application found under Forms and Policies at conted.ucalgary.ca.

Students who complete BMC 352 Learning Online will receive 10 hours toward the optional course requirement.

In general, most students complete this program in two to three years. Given that most students have other significant time commitments, we recommend taking no more than two courses at one time.

On completion of this certificate, up to 150 hours of equivalent courses may be transferred toward certificates in Health, Safety and Environment or Professional Management. The number of hours will vary based on certificate requirements and courses.

A maximum of 100 hours of Advanced Standing credit may be granted to students who have successfully completed equivalent courses at other institutions.

Courses for this certificate start on page 54. If you cannot find a course, it is likely scheduled for next session.

OPTIONAL ENVIRONMENTAL MANAGEMENT COURSES | 150 Hours BMC 281

Auditing of HSE Management Systems | 30 Also Online

BMC 180

Community Relations | 20

BMC 279

Corporate Social Responsibility | 20

BMC 296 Design and Analysis of Ecological Field Experiments | 30 BMC 265

Environmental Impact Assessments and Reporting | 30

BMC 252

Environmental Issues and Canada’s Aboriginal Communities | 30

BMC 282

Environmental Management Systems and Standards | 30

BMC 215

Environmental Risk Management and Communication | 15

BMC 153

Environmental Site Assessment | 40

BMC 304 GIS: Introduction to GeoInformation Systems | 30 BMC 138

BMC 352 Learning Online | 10 Online BMC 116

Management Tools and Techniques for Environmental Issues | 30

BMC 197

Occupational Hygiene: The Basics | 40 Also Online

BMC 298

Oil Sands: Overview, Environmental Impacts, and Regulations | 30

CORE COURSES | 150 Hours BMC 274

Ecosystems: Functions and Impacts | 30

BMC 112

Environmental Law | 30

BMC 169

Environmental Stewardship and Sustainability | 30 Also Online

BMC 129

Introduction to Environmental Management | 30 Also Online

And 30 hours from one of the following: BMC 281

Auditing of HSE Management Systems and Compliance | 30

BMC 116

Management Tools and Techniques for Environmental Issues | 30

Also Online

Global Warming and Climate Change | 15

Also Online

BMC 262

Renewable Energy Technologies | 30

BMC 259

Waste Management Systems | 30

BMC 258

Water Management for the 21st Century | 30

BMC 246

Water Quality | 30

Pre-approved Continuing Education Credits* | Maximum 30 *Students may receive a maximum of 30 hours credit from pre-approved U of C Continuing Education Business Seminars and part-time English as a Second Language (ESL) classes taken in the last five years. Credit equals approximately 2/3 instruction hours to a maximum of 30 hours, i.e. a 15-hour course or seminar will give you 10 hours credit.

FRENCH LANGUAGE AND CULTURE 140 or 280 Hours 403.220.7226 centrefr@ucalgary.ca ucalgary.ca/frenchcentre

The certificates in French Language and Culture provide university recognition for programs of study in French as a second language (FSL). Two certificate levels are offered. Each may be taken on their own or as stepping stones toward the Certificate in French Language Studies, an advanced program offered through Continuing Education that includes undergraduate courses from University of Calgary’s Department of French, Italian and Spanish. Each program comprises 140 hours.

The Certificate in French Language and Culture — FSL Foundations is ideal for the beginning French learner. It is made up of Continuing Education courses that equip learners with a solid base of grammar and oral skills necessary to acquire the basic skills required for communication in French.

The Certificate in French Language and Culture — FSL Intermediate is for those who already possess basic French language skills. This program builds on the skills acquired in the Foundations certificate, or through previous learning. Advanced Continuing Education courses equip learners with a solid base of grammatical structures as well as the oral skills necessary to communicate fluently in French.

Before enrolling in this certificate, students must complete the University of Calgary Continuing Education course, FRE 100 French I, or its equivalent. If you have previous knowledge of French and would like to begin at a level higher than French I, you must take a placement test.

Each of these certificate programs can be completed in approximately one and a half years. Students who take both certificates will be able to complete their whole program in less than three years. These estimates are based on a student taking at least one course per session.

94

TO REGISTER: PAGE 1 | SEMINARS: PAGE 10 | COURSES: PAGE 28 | DAYS: MTWRFSU

CERTIFICATES Like all Continuing Education programs, these certificates have been developed with part-time learners in mind. Courses are offered in the classroom and include final examinations. Courses are offered in the evening at the University of Calgary Main Campus. Immersion Weekends are held off campus.

The Experiential Learning Component may be chosen as an elective in the FSL Intermediate certificate. Experiential learning is the use of French outside of the classroom. Suitable activities include community events, theatre, films, music or dance events in French, or travel. Students must submit proof of participation (ticket stubs, a journal or essay summarizing involvement).

Up to 40 hours of advanced standing credit may be granted by the program director to students who have successfully completed equivalent courses at the University of Calgary or other institutions.

Students who successfully complete the Foundations level can move directly into the Intermediate level.

Students who successfully complete the Certificate in French Language and Culture — FSL Intermediate can move directly into the Certificate in French Language Studies provided they meet University of Calgary admission requirements for Open Studies students.

It is strongly recommended you consult with a French Centre advisor before enrolling in the program to discuss admission requirements.

FRENCH LANGUAGE AND CULTURE — FSL FOUNDATIONS

FRENCH LANGUAGE AND CULTURE — FSL INTERMEDIATE

140 Hours

140 Hours

CORE COURSES | 140 Hours

CORE COURSES | 120 Hours

Prerequisite: FRE 100 French I, or equivalent

Prerequisite: Certificate in French Language and Culture — FSL Foundations, or equivalent knowledge and skills

FRE 102

French II | 40

FRE 103

French III | 40

FRE 113

French Conversation | 20

FRE 104

French IV | 40

SUBSTITUTION COURSES In special circumstances, substitution courses may be used to replace lower level courses with permission from the program director. In most cases, students will be limited to one online course. Credit for immersion weekends may be granted up to two times for a total of 40 hours.

FRE 112

French Immersion Weekend for Beginners | 20

FRE 122 FRE 123

FRE 105

French V | 40

FRE 145

French VI (Français pré-avancé) | 40

FRE 146

French VII (Français avancé) | 20

FRE 111

French Immersion Weekend for Intermediate and Advanced Students | 20

ELECTIVE COURSES | 20 Hours • FRE 111 French Immersion Weekend for

Intermediate and Advanced

Students | 20* • FRE 122 Les verbes de temps en

temps | 25 Online

Les verbes de temps en temps | 25

• FRE 123 Les pronoms de toute

façon | 25 Online

Online

• Experiential Learning Component | 20

Les pronoms de toute façon | 25

• O ne course from the French Language Instruction Program (FLIP)**

Online

• Degree-credit course | 40 hours • Special topic courses, when available | 20 hours * Credit for immersion weekends may be granted up to two times for a combined total of 40 hours ** For more information on FLIP, please call 403.220.4000

Courses for this program start on page 57.

“

I liked the small class size and the level of instruction. There was a great mix of people in the classes — different ages, with different motivations for being there.”

Joseph Mosca.

Graduate.

Certificate in French Language and Culture – FSL Foundations good thinking.

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

95

FRENCH LANGUAGE STUDIES

FRE 146 French VII (Français avancé) | 20

291 Hours

FREN 227 La Grammaire par les textes II | 39

403.220.4000 centrefr@ucalgary.ca ucalgary.ca/frenchcentre

FREN 213 Intermediate French | 39 FREN 225 La Grammaire par les textes I | 39 FREN 391 Francophonie: langue et culture II | 39

CORE COURSES | 120 Hours

FRONT-END WEB DEVELOPMENT

Combined, the courses and experiential component equip learners with a solid base of grammar and oral skills necessary for advanced fluency in French.

Also Online | 120 Hours

This innovative combination of credit and non-credit courses, and experiential learning will equip learners with a solid base of grammatical structures as well as the oral skills necessary to communicate fluently.

This certificate is a unique blend of University of Calgary Continuing Education and undergraduate French courses. In the course list, Continuing Education courses begin with the prefix FRE, undergraduate courses begin with the prefix FREN. To be admitted to this program, students must already be a full-time student at the University of Calgary, or be able to meet University of Calgary admission requirements for Open Studies students.

It is strongly recommended that prospective students discuss entrance requirements with an advisor in the French Centre before applying for admission to the certificate. To view information about Open Studies admission requirements, go to ucalgary.ca/admissions/openstudies

CORE COURSES | 291 Hours Prerequisite: FRE 103 French III, or equivalent FRE 104 French IV | 40 FRE 105 French V | 40 FRE 145 French VI (Français pré-avancé) | 40

96

Currently scheduled courses for the Certificate in Front-End Web Development start on page 48.

FRE 504 FLS Experiential Learning Component | 35

This challenging program combines courses from Continuing Education and the University of Calgary’s Department of French, Italian and Spanish.

The Certificate in French Language Studies provides university recognition for completing a prescribed program of study in the French language.

Online Prerequisite Waiver Application found under Forms and Policies at conted.ucalgary.ca

403.220.2988 business.conted@ucalgary.ca conted.ucalgary.ca/frontendweb

Web development is a broad term used for almost any activity involved in building a website. This can include web design, e-commerce and business development, web content development, client-side and server-side scripting, and even web server configuration. Front-end web development concerns itself with the client-side technologies like HTML, CSS, and JavaScript that are used by the browser to display and allow interaction with web pages.

The Certificate in Front-End Web Development will be of interest to web designers who need to understand HTML, CSS and JavaScript to implement their visual designs and to web developers who are building applications that require the use of JavaScript.

This is a four-course, 120-hour certificate designed to provide students with the essential knowledge and skills required to build the front end of web pages and websites.

Courses are taught in computer labs, and online, weekday evenings.

Before taking their first online course, students are required to take BMC 352 Learning Online. For a detailed description of the course and upcoming start dates, go to conted.ucalgary.ca/learningonline Students who have already completed fully online courses in the past may apply for a prerequisite waiver for BMC 352 Learning Online. To apply, you must complete the Learning

ICT 580

HTML5 and CSS3 | 30

ICT 581

HTML5 and CSS3 with JQuery | 30

ICT 442

JavaScript and the DOM | 30

ICT 443

JavaScript Advanced | 30

GRAPHIC DESIGN 240 Hours 403.220.2952 adedlife@ucalgary.ca conted.ucalgary.ca/graphic

The Certificate in Graphic Design combines artistic and professional disciplines aimed at providing a strong overall understanding of design principles as well as the essential knowledge and skills required to begin designing and building professional graphics.

Students gain a solid foundation in core design areas such as twodimensional design, typography, colour, drawing, design history and theory.

In addition, students learn digital drawing techniques, and how to edit photographs, create photo-realistic artwork, and add interactivity, animation and video to web pages.

Through applied projects and assignments, this program will challenge students to develop creative solutions to hands-on design problems aimed at preparing them for a variety of industryrelated design experiences.

Students who have previously taken the Certificate in Web Graphics or the Digital Media Design Certificate (see page 91) will be granted credit for the four ICT courses required for the Certificate in Graphic Design.

TO REGISTER: PAGE 1 | SEMINARS: PAGE 10 | COURSES: PAGE 28 | DAYS: MTWRFSU

CERTIFICATES Students who complete the Certificate in Graphic Design may be granted up to 120 hours credit toward the Certificate in Visual Design. For detailed information, see page 110.

OPTIONAL COURSES | 60 Hours

ICT 665

Advanced Adobe Illustrator | 30

Course are taught in the classroom weekday evenings. ICT courses are taught in computer labs, and online, weekday evenings.

ICT 664

Advanced Adobe Photoshop | 30

ART 317

Branding: What Designers Need to Know | 30

ART 316

Typography | 30

Before taking their first online course, students are required to take BMC 352 Learning Online. For a detailed description of the course and upcoming start dates, go to conted.ucalgary.ca/learningonline Students who have already completed fully online courses in the past may apply for a prerequisite waiver for BMC 352 Learning Online. To apply, you must complete the Learning Online Prerequisite Waiver Application found under Forms and Policies at conted.ucalgary.ca Currently scheduled courses for the Certificate in Graphic Design can be found in Art, page 32, or Computer Applications and Technology, page 44.

CORE COURSES | 180 Hours ICT 437

Adobe Illustrator | 30

ICT 578

Adobe InDesign | 30

ICT 436

Adobe Photoshop | 30

ART 314

Drawing 1 | 30

ART 320

Graphic Design | 30

ART 102

History of Design | 30

“

Choose one ART and one ICT course from the following:

HEALTH, SAFETY AND ENVIRONMENT Also Online | 300 Hours 403.220.2988 business.conted@ucalgary.ca conted.ucalgary.ca/hse

How we manage workplace and environmental health and safety issues is critical to workers, organizations, and the environment itself. Organizations are highly motivated to avoid the huge costs associated with occupational and environmental accidents and mishaps.

Legislation requiring employer compliance creates change and challenge for health, safety and environment (HSE) professionals who must act in the roles of motivator, change leader and enforcer.

Employers are looking for people who can identify, evaluate, and communicate information about workplace and environmental conditions that may have adverse impacts on human health. They need people who have the knowledge and skills to plan and implement strategies to control and manage potential problems, and motivate proactive behaviour change.

The Health, Safety and Environment certificate is a 300-hour program.

Students are required to take 160 hours of core courses and 140 hours of optional courses. The program can be completed in the classroom or online.

Before taking their first online course, students are required to take BMC 352 Learning Online. For a detailed description of the course and upcoming start dates, go to conted.ucalgary.ca/learningonline Students who have already completed fully online courses in the past may apply for a prerequisite waiver for BMC 352 Learning Online. To apply, you must complete the Learning Online Prerequisite Waiver Application found under Forms and Policies at conted.ucalgary.ca.

Students who complete BMC 352 Learning Online will receive 10 hours toward the optional course requirement.

In general, most students complete this program in two to three years. Given that most students have other significant time commitments, we recommend taking no more than two courses at one time.

On completion of this certificate, up to 150 hours of equivalent courses may be transferred toward certificates in Environmental Management or Professional Management. The number of hours will vary based on certificate requirements and courses.

A maximum of 100 hours of advanced standing credit may be granted to students who have successfully completed equivalent courses at other institutions.

Currently scheduled courses for this program start on page 58.

Once I was taking the program, I realized there really was so much more to the HSE field than first meets the eye.”

James Slyk.

Graduate.

Health, Safety and Environment Certificate good thinking.

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

97

BMC 282

Environmental Management Systems and Standards | 30 Also Online

HUMAN RESOURCE MANAGEMENT

BMC 215

Environmental Risk Management and Communication | 15

Also Online | 300 Hours

BMC 169

Environmental Stewardship and Sustainability | 30 Also Online

BMC 199

Ergonomics* | 30

Upon completion of the University of Calgary Health, Safety and Environment Certificate program, the Board of Canadian Registered Safety Professionals may acknowledge 50 points towards Factor 1 (Formal Education) in the CRSP program.

BMC 285

Fire Prevention and Safety* | 40

BMC 138

Global Warming and Climate Change | 15

BMC 283

Importance of Human Factors | 20 Online

BMC 295

Industrial Safety Processes* | 40

INSTRUCTION METHOD

BMC 183

Courses are delivered in the classroom, unless indicated.

Integrated Workplace Health Management* | 20

BMC 129

Online: Online only Also Online: Classroom or online

Introduction to Environmental Management | 30 Also Online

BMC 352 Learning Online | 10 Online

CRSP DESIGNATION The core courses along with several optional courses align with the requirements of the Canadian Registered Safety Professional (CRSP) designation. Students who structure their program to take these courses emerge from the program wellprepared to take the CRSP exam.

CORE COURSES | 160 Hours

BMC 116

Management Tools and Techniques for Environmental Issues | 30

BMC 298

Oil Sands: Overview, Environmental Impact and Regulations | 30 Also Online

BMC 213

Business and Leadership for HSE Professionals | 40 Also Online

BMC 259

Waste Management Systems | 30

BMC 143

Hazard Assessment and Risk Management | 20 Also Online

BMC 258

Water Management for the 21st Century | 30

BMC 104

Health and Safety Management Systems: The Basics | 30

*Align with CRSP

BMC 197

Occupational Hygiene: The Basics | 40

Also Online Also Online

BMC 317

Regulations, Roles and Responsibilities for HSE Professionals | 30 Also Online

OPTIONAL HSE COURSES 100 – 140 Hours BMC 201

Accident Theory and Incident Investigation* | 30 Also Online

BMC 281

Auditing of HSE Management Systems and Compliance* | 30 Also Online

BMC 309 Disability Management: An Integrative Approach* | 30 Also Online

BMC 274

Ecosystems: Functions to Impacts | 30

BMC 218

Emergency Response* | 20 Also Online

BMC 112

98

Environmental Law | 30

ELECTIVE MANAGEMENT COURSES 0 – 40 Hours BMC 172

Human Behaviour in Organizations | 40 Also Online

BMC 206 Management Communications: I nterpersonal Skills | 40 Also Online BMC 316

Business Communications for Internationally Trained Professionals* | 40

• Pre-approved Continuing Education Credits** | Maximum 30 *Students can take either BMC 206 Management Communication or BMC 316 Business Communication for Internationally Trained Professionals. Credit will be granted for one course only. **Students may receive a maximum of 30 hours credit from pre-approved U of C Continuing Education Business Seminars and part-time English as a Second Language (ESL) classes taken in the last five years. Credit equals approximately 2/3 instruction hours to a maximum of 30 hours, i.e. a 15-hour course or seminar will give you 10 hours credit.

403.220.2988 business.conted@ucalgary.ca conted.ucalgary.ca/hr

In a dynamic and ever-changing job market, organizations rely on human resource professionals to help recruit, manage, and develop their employees.

This certificate gives you theoretical and practical insight into the field of human resources as well as current, employervalued perspectives. You will learn essential skills for business management and apply the core competencies of organizational effectiveness: staffing, employee and labour relations, compensation, development and training, health and safety, and HR systems management.

This program is offered in association with the Human Resources Institute of Alberta (HRIA). Individuals who hold the CHRP designation often take Continuing Education human resource courses to meet their professional development unit (PDU) or recertification requirements.

The Human Resource Management certificate is a 300-hour program. Students are required to take 120 hours of core courses and 180 hours of optional courses.

Courses are delivered in classroom, online, and blended formats allowing you to complete your program at a pace that fits your schedule.

This certificate can be completed entirely online or in the classroom.

Before taking their first online course, students are required to take BMC 352 Learning Online. For a detailed description of the course and upcoming start dates, go to conted.ucalgary.ca/learningonline Students who have already completed fully online courses in the past may apply for a prerequisite waiver for BMC 352 Learning Online. To apply, you must complete the Learning Online Prerequisite Waiver Application found under Forms and Policies at conted.ucalgary.ca.

Students who complete BMC 352 Learning Online will receive 10 hours toward the optional course requirement.

TO REGISTER: PAGE 1 | SEMINARS: PAGE 10 | COURSES: PAGE 28 | DAYS: MTWRFSU

CERTIFICATES In general, most students complete this program in two to three years. Given that most students have other significant time commitments, we recommend taking no more than two courses at one time.

A maximum of 100 hours of advanced standing credit may be granted to students who have successfully completed equivalent courses at other institutions.

On completion of this certificate, up to 150 hours of equivalent courses may be transferred toward certificates in Marketing, Professional Management, Public Relations Management, or Security Management.

The number of hours will vary based on certificate requirements and courses.

If a student is able to satisfy admission requirements to the U of C Faculty of Arts, Faculty of Science or Faculty of Kinesiology, this program plus 100 hours of additional specified courses can be applied to a Minor in Workplace Learning for the equivalent of one year towards an undergraduate degree.

BMC 145

Communities of Practice in the Workplace | 20 Online

BMC 198

Compensation: Design and Practice | 30 Also Online

BMC 328 Conducting Effective Interviews | 20 BMC 212

Conflict Management | 20

BMC 207

Creating Extraordinary Organizations: HR’s Role | 20 Also Online

Also Online

BMC 309 Disability Management: An Integrative Approach | 30 BMC 230 Employee Benefits | 30 Also Online BMC 175

Employee Relations: Building a Positive Workplace | 20 Also Online

BMC 192

Employee Relations: Policy Design and Documentation | 20

BMC 199

Ergonomics | 30

BMC 194

Harassment Investigations | 20 Also Online

BMC 104

Health and Safety Management Systems: The Basics | 30 Also Online

For information on the CHRP certification process, go to www.hria.ca

BMC 286

HR Perspective on Work-life Balance | 30 Online

Currently scheduled courses for this program start on page 34.

BMC 208 Human Resources Information Management | 15 Online

INSTRUCTION METHOD Courses are delivered in the classroom, unless indicated.

Online: Online only Also Online: Classroom or online Blended: Classroom and online

CORE COURSES | 120 Hours

BMC 177

International Human Resource Management | 20 Online

BMC 183

Integrated Workplace Health Management | 20

BMC 303

Introduction to Organizational Development | 40

BMC 156

Labour Relations | 30 Also Online

BMC 352

Learning Online | 10 Online

BMC 206

Management Communications: Interpersonal Skills* | 40 Also Online

BMC 205

Business Management | 40 Also Online

BMC 288

Mediating Workplace Disputes | 20

BMC 172

Human Behaviour in Organizations | 40 Also Online

BMC 176

Performance Improvement Through Appraisal | 20 Also Online

BMC 165

Human Resource Management | 40

BMC 166

Performance Management and Training | 40 Also Online

BMC 150

Performance Measures for Organizations | 20 Also Online

Also Online

OPTIONAL HUMAN RESOURCE MANAGEMENT COURSES | 180 Hours BMC 316

BMC 155

BMC 299 Project Management Level 1 | 40

Business Communication for Internationally Trained Professionals* | 40

BMC 178

Career Strategies | 30

BMC 287

Succession Planning for the 21st Century Workforce | 20

BMC 273

BMC 134

Tools for Training | 20

Communicating Interculturally | 20

**Students may receive a maximum of 30 hours credit from pre-approved U of C Continuing Education Business Seminars and part-time English as a Second Language (ESL) classes taken in the last five years. Credit equals approximately 2/3 instruction hours to a maximum of 30 hours, i.e. a 15-hour course or seminar will give you 10 hours credit.

IT FUNDAMENTALS Also Online | 120 Hours 403.220.2988  business.conted@ucalgary.ca conted.ucalgary.ca/it

Regardless of what IT career path you choose, you will need some fundamental knowledge of computer programming, databases and development methodologies. This Certificate in IT Fundamentals provides a solid foundation of skills and knowledge that will allow you to progress to more advanced courses and programs of study.

Courses are taught in computer labs, and online, weekday evenings. Before taking their first online course, students are required to take Learning Online.

For a detailed description of the course and upcoming start dates, go to conted.ucalgary.ca/learningonline Students who have already completed fully online courses in the past may apply for a prerequisite waiver for Learning Online. To apply, you must complete the Learning Online Prerequisite Waiver Application found under Forms and Policies at conted.ucalgary.ca Currently scheduled courses for this certificate start on page 48.

CORE COURSES | 120 Hours Choose four of the following:

Also Online

ICT 710

Computer Programming Level 1 | 30

Recruitment and Selection | 30

ICT 711

Computer Programming Level 2 | 30

ICT 712

Computer Programming Level 3 | 30

ICT 104

Networking and Internet Fundamentals | 30

ICT 128

Relational Databases Fundamentals | 30

Also Online

BMC 324 Change Management | 20

*Students can take either BMC 206 Management Communication or BMC 316 Business Communication for Internationally Trained Professionals. Credit will be granted for one course only.

Pre-approved Continuing Education Credits** | Maximum 30

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

99

MARKETING 300 Hours 403.220.2988 business.conted@ucalgary.ca conted.ucalgary.ca/marketing

Globalization and new technologies are rapidly changing the face of marketing.

To have a competitive edge in today’s complex business environment, marketing professionals need to translate ideas into sales using a variety of strategies and media channels.

Gain knowledge needed to plan, execute and evaluate compelling marketing campaigns. Explore emerging technologies and best practices in the field and learn from marketing professionals who have expertise and hands-on experience in this fast-paced and constantly changing profession. With its emphasis on theory and practices, this program will appeal to people who are new to the field of marketing or eager to update and enhance their existing skills.

The Marketing Certificate is a 300-hour program. Students are required to take 100 hours of core courses and 200 hours from the list of optional courses.

Courses are delivered in classroom, online, and in blended formats allowing you to complete your program at a pace that fits your needs and schedule.

Before taking their first online course, students are required to take BMC 352 Learning Online. For a detailed description of the course

and upcoming start dates, go to conted.ucalgary.ca/learningonline

Currently scheduled courses for the Marketing Certificate start on page 34.

Students who have already completed fully online courses in the past may apply for a prerequisite waiver for BMC 352 Learning Online. To apply, you must complete the Learning Online Prerequisite Waiver Application found under Forms and Policies at conted.ucalgary.ca. Students who complete BMC 352 Learning Online will receive 10 hours toward the Optional Course requirement.

INSTRUCTION METHOD Courses are delivered in the classroom, unless indicated.

Online: Online only Also Online: Classroom or online

CORE COURSES | 100 Hours BMC 205

Business Management | 40 Also Online

In general, most students complete this program in two to three years. Given that most students have other significant time commitments, we recommend taking no more than two courses at one time.

BMC 167

Marketing Principles | 40 Also Online

BMC 313

Metrics and Measurement | 20

A maximum of 100 hours of advanced standing credit may be granted to students who have successfully completed equivalent courses at other institutions.

OPTIONAL MARKETING COURSES 110 – 200 Hours BMC 319

A Practitioner’s Guide to Digital Marketing | 20

On completion of this certificate, up to 150 hours of equivalent courses may be transferred toward certificates in Human Resource Management, Professional Management, Public Relations Management, or Security Management.

The number of hours will vary based on certificate requirements and courses.

BMC 292

Corporate Event Planning | 20

BMC 185

Customer Service Excellence | 15

BMC 293

Integrated Marketing and Communications | 20

BMC 311

Internet Marketing | 15

BMC 352

Learning Online | 10

BMC 125

Marketing: Business to Business | 30

If a student is able to satisfy admission requirements to the U of C Faculty of Arts, Faculty of Science or Faculty of Kinesiology, this program plus 100 hours of additional specified courses can be applied to a Minor in Workplace Learning for the equivalent of one year towards an undergraduate degree.

BMC 315

Marketing: Business to Consumer | 30

“

We recommend: Completing core courses before taking any Optional Marketing Courses.

BMC 294 Strategic Selling | 20 BMC 312

Social Media Essentials | 15

BMC 314

Social Media Strategies | 15

WRI 230

Strategic Writing for Public Relations and Marketing | 30 Online

I found the ContEd instructors so accommodating and flexible because they know students are working, so that really helped me too.”

Kieu-Trinh Phan-Nguyen.

Graduate.

Marketing Certificate good thinking.

100

TO REGISTER: PAGE 1 | SEMINARS: PAGE 10 | COURSES: PAGE 28 | DAYS: MTWRFSU

CERTIFICATES OPTIONAL MANAGEMENT COURSES 0 – 90 Hours ICT 437

Adobe Illustrator | 30

ICT 578

Adobe InDesign | 30

ICT 436

Adobe Photoshop | 30

ICT 580

HTML5 and CSS3 | 30

ICT 581

HTML5 and CSS3 with jQuery | 30

· Courses from the Certificate in Professional Management (see pages 104) · Pre-approved Continuing Education Credits* | Maximum 30 *Students may receive a maximum of 30 hours credit from pre-approved U of C Continuing Education Business Seminars and part-time English as a Second Language (ESL) classes taken in the last five years.

Credit equals approximately 2/3 instruction hours to a maximum of 30 hours, i.e. a 15-hour course or seminar will give you 10 hours credit.

.NET DEVELOPMENT Also Online | 120 Hours 403.220.2988 business.conted@ucalgary.ca conted.ucalgary.ca/dotnet

The Microsoft .NET Framework consists of an extensive class library and provides language interoperability among several programming languages, of which C# is the most popular. Microsoft also developed an Integrated Development Environment (IDE) for the .NET Framework called Visual Studio. Together these technologies facilitate the development of software applications for both Windows and Web environments.

The Certificate in .NET Development familiarizes students with the technologies and features that are likely of interest to any software developer whose applications target the .NET Framework. This certificate consists of two required core courses and a number of optional courses out of which students need to select two.

The two core courses introduce students to object-oriented programming concepts, the C# language, Visual Studio, the .NET Framework, software development processes, and Agile methodologies. The optional courses focus on developing in-depth programming skills within a specific area of interest within the .NET framework, like advanced C# concepts, programming database applications with ADO.NET, or programming web applications with ASP.NET. Courses are taught in computer labs, and online, weekday evenings.

Before taking their first online course, students are required to take BMC 352 Learning Online. For a detailed description of the course and upcoming start dates, go to conted.ucalgary.ca/learningonline Students who have already completed fully online courses in the past may apply for a prerequisite waiver for BMC 352 Learning Online. To apply, you must complete the Learning Online Prerequisite Waiver Application found under Forms and Policies at conted.ucalgary.ca Currently scheduled courses for this program are on pages 48.

CORE COURSES | 60 Hours ICT 710

Computer Programming Level 1 | 30

ICT 711

Computer Programming Level 2 | 30

OPTIONAL .NET DEVELOPMENT COURSES | 60 Hours Choose two from the following: ICT 712

Computer Programming Level 3 | 30

ICT 713

Building Web Applications with Microsoft ASP.NET and C# | 30

ICT 714

Building Database Applications with Microsoft ADP.NET and C# | 30

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

OFFICE APPLICATIONS 140 Hours 403.220.2988 business.conted@ucalgary.ca conted.ucalgary.ca/office

Does your work require proficiency in Microsoft Office? Make your everyday tasks easier by taking your skills to a high level and gain a valuable credential for your resume. Offices around the world use Microsoft’s Word, Excel, PowerPoint, Access, Project, Visio, and Macros and VBA products.

This flexible program makes it possible to customize a certificate to meet your specific needs.

If you have experience in an application, you may begin your learning at the level that fits your needs. Courses are taught in computer labs, in full-day seminars from 8:30 am to 4:30 pm.

Courses have been developed at a level that meets Microsoft certification criteria. To learn more about Microsoft Certification in Word, Excel, PowerPoint, or Access, go to page 44.

Currently scheduled courses for this certificate start on page 44.

CORE PROGRAM | 10 COURSES 140 Hours Ten courses are required. A minimum of one course must be chosen from each of four streams: Access, Excel, PowerPoint and Word. The remaining requirement of six courses may be taken from any stream or Optional Courses.

WORD ICT 412

Microsoft Word Level 1 | 14

ICT 413

Microsoft Word Level 2 | 14

ICT 414

Microsoft Word Level 3 | 14

EXCEL ICT 415

Microsoft Excel Level 1 | 14

ICT 416

Microsoft Excel Level 2 | 14

ICT 417

Microsoft Excel Level 3 | 14

101

POWERPOINT ICT 456

Microsoft PowerPoint Levels 1 and 2 | 14

ACCESS ICT 420

Microsoft Access Level 1 | 14

ICT 421

Microsoft Access Level 2 | 14

ICT 422

Microsoft Access Level 3 | 14

OPTIONAL COURSES ICT 454

Microsoft Outlook Levels 1 and 2 | 14

ICT 582

Microsoft Project Levels 1 and 2 | 14

ICT 457

Microsoft Visio Levels 1 and 2 | 14

ICT 427

Microsoft Macros and VBA Level 1 | 14

ICT 428

Microsoft Macros and VBA Level 2 | 14

PROFESSIONAL MANAGEMENT Also Online | 300 Hours 403.220.2988 business.conted@ucalgary.ca conted.ucalgary.ca/management

Are you hoping to move into management, enhance your business knowledge and skills, change employment, or build on your degree? A Certificate in Professional Management is your ticket to success. Many of the courses in the program have been accepted for continuing education credits with Alberta Insurance Council, and Canadian Institute of Management.

For a complete list of accrediting associations, please see our website at conted.ucalgary.ca You must complete the core courses and choose one of six streams in the program.

The Certificate in Professional Management — General explores key areas of business, management and leadership. Learn effective business strategies and develop practical skills that foster communication, teamwork and problem solving.

Gain real world knowledge from industry professionals that you can immediately apply to your workplace.

This certificate can be achieved completely online or in the classroom.

102

The Certificate in Professional Management — Professional Engineers and Geoscientists (PEG) is designed for practising engineers who want to broaden their skills in the areas of management and leadership. Learn core concepts of business that will enhance your career and give you an edge in today’s competitive workplace. The Professional Management Certificate — PEG can only be awarded after membership in APEGA is confirmed.

The Certificate in Professional Management — Economic Developers combines community economic development courses offered through Economic Developers Alberta with Continuing Education’s business and management courses. You will expand your knowledge of economics and business strategy, and develop leadership skills that foster effective communication, teamwork and problem solving.

This certificate will only be awarded after membership in Economic Developers Alberta is confirmed. You may become a member at any point in the program. This certificate program is excellent preparation to write the Ec.D professional designation exam.

The Certificate in Professional Management specializing in Construction Management develops the competencies needed to effectively manage construction projects.

The program focuses on the legal, regulatory and technical aspects of construction while developing the skills and knowledge you need in business, management and interpersonal relations.

It is designed for junior management, job supervisors, professional engineers, architects, technicians, planners, estimators and surveyors in the construction industry.

The Certificate in Professional Management specializing in Risk Management will give you the knowledge and skills necessary to identify the role and scope of risk management, to identify and measure exposure to loss, and to develop strategies and methods of handling risk.

This stream focuses on the process of analyzing and minimizing exposure to risk while conserving an organization’s human, financial, and physical assets. Courses can be used in order to achieve the Canadian Risk Management designation (CRM), which is recognized by the Risk and Insurance Management Society, Inc. The Certificate in Professional Management specializing in Strategic Management is designed to assist you in setting strategic directions for your organization or department by anticipating trends and preparing for future opportunities in today’s rapidly changing economy. You will learn how to establish an organization’s overall goals and objectives, as well as the policies and activities that are formulated, implemented and controlled to achieve these goals and objectives.

The Certificate in Professional Management, any stream, is a 300-hour program. Students are required to take 120 hours of core courses. The remaining 180 hours are specified according to the stream chosen.

Courses are delivered in classroom, online, and blended formats allowing you to complete your program at a pace that fits your needs and schedule. The following programs can be completed entirely in the classroom or online: · Professional Management — General · Professional Management — PEG · Professional Management — Economic Developers Before taking your first online course, you are required to take BMC 352 Learning Online. For a detailed description of the course and upcoming start dates, go to conted.ucalgary.ca/learningonline

TO REGISTER: PAGE 1 | SEMINARS: PAGE 10 | COURSES: PAGE 28 | DAYS: MTWRFSU

CERTIFICATES Students who have already completed fully online courses in the past may apply for a prerequisite waiver for BMC 352 Learning Online. To apply, you must complete the Learning Online Prerequisite Waiver Application found under Forms and Policies at conted.ucalgary.ca. In all streams, except Professional Management — Economic Developers, students who complete BMC 352 Learning Online will receive 10 hours credit toward the optional course requirement.

In general, most students complete this program in two to three years. Given that most students have other significant time commitments, we recommend taking no more than two courses at one time.

A maximum of 100 hours of advanced standing credit may be granted to students who have successfully completed equivalent courses at other institutions.

On completion of this certificate, up to 150 hours of equivalent courses may be transferred towards certificates in Environmental Management; Health, Safety and Environment; Human Resource Management; Marketing; Professional Management; Public Relations Management; or Security Management. Up to 120 hours may be transferred toward the Project Management Fundamentals Certificate.

The number of hours will vary based on certificate requirements and courses.

If a student is able to satisfy admission requirements to the U of C Faculty of Arts, Faculty of Science or Faculty of Kinesiology, this program plus 100 hours of additional specified courses can be applied to a Minor in Workplace Learning for the equivalent of one year towards an undergraduate degree.

Currently scheduled courses for these certificates start on page 34.

INSTRUCTION METHOD Courses are delivered in the classroom, unless indicated.

Online: Online only Also Online: Classroom or online Blended: Classroom and online

CORE COURSES FOR ALL PROFESSIONAL MANAGEMENT STREAMS | 120 Hours BMC 205

Business Management | 40

BMC 172

Human Behaviour in Organizations | 40 Also Online

Also Online

And 40 hours from one of the following BMC 316

Business Communications for Internationally Trained Professionals | 40

BMC 206 Management Communications: Interpersonal Skills | 40 Also Online

PROFESSIONAL MANAGEMENT STREAMS CHOOSE ONE: PROFESSIONAL MANAGEMENT — GENERAL

BMC 336 Business Investment Attraction | 15 Online BMC 335 Business Retention and Expansion | 15 Online BMC 325 Economic Development: Establishing the Foundation | 15 Online

PROFESSIONAL MANAGEMENT SPECIALIZING IN CONSTRUCTION MANAGEMENT Core Courses: 120 Hours Specialization Courses: 120 Hours from the following: BMC 102

Construction Contract Law and Documents | 40

BMC 110

Construction Costing | 40

BMC 243

Control Systems in Construction Projects | 40

BMC 299 Project Management: Level I | 40 Also Online

Core Courses: 120 Hours Optional Courses: 180 Hours

Optional Courses: Minimum 60 hours

PROFESSIONAL MANAGEMENT — PROFESSIONAL ENGINEERS AND GEOSCIENTISTS (PEG)

PROFESSIONAL MANAGEMENT SPECIALIZING IN RISK MANAGEMENT

Core Courses: 120 Hours Optional Courses: 180 Hours

Core Courses: 120 Hours Specialization Courses: 120 Hours BMC 326 Risk Assessment and Treatment | 40

PROFESSIONAL MANAGEMENT — ECONOMIC DEVELOPERS Core Courses: 120 Hours Optional Courses: 180 Hours · Continuing Education Courses Minimum 150 Hours: BMC 160 Business Strategy | 40 Blended BMC 171 Economics for Business | 40 BMC 223 G overnment Relations | 30 Online BMC 165 Human Resource Management | 40 Also Online

BMC 174 Leadership Fundamentals | 40 Also Online

BMC 167 Marketing Principles | 40 Also Online

· Community Economic Development Courses | Maximum 30 hours Note: Credit for these courses equals 2/3 of the instruction hours to a maximum of 30 hours. A 15hour course will give you 10 hours credit.

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

BMC 182 Risk Financing | 40 BMC 327 Risk Management and Principles | 40

Optional Courses: Minimum 60 Hours

PROFESSIONAL MANAGEMENT SPECIALIZING IN STRATEGIC MANAGEMENT Core Courses: 120 Hours Specialization Courses: 120 Hours from the following: BMC 103

Business Finance | 40

BMC 160

Business Strategy | 40 Blended

BMC 171

Economics for Business | 40

BMC 161

Strategic Planning | 40 Also Online

Optional Courses: Minimum 60 hours

103

PROFESSIONAL MANAGEMENT OPTIONAL COURSES

BMC 171

A complete list of options follows.

If you are unable to find a specific course, it is likely tentatively scheduled to run in the next academic year. Currently scheduled courses start on page 34.

BMC 200 Emergency Planning for Industry | 20

BMC 319

A Practitioner’s Guide to Digital Marketing | 20

BMC 242

BMC 162

Accounting Fundamentals | 40

BMC 175

Also Online

BMC 220 Avoiding Construction Disputes | 20

Economics for Business | 40

BMC 188

Managing Investigations 30 Online

BMC 167

Marketing Principles | 40

Also Online Online

BMC 115

Emotional Intelligence: The Leader’s Advantage | 15

Also Online

BMC 125

Marketing: Business to Business | 30

BMC 315

Marketing: Business to Consumer | 30

Employee Communications | 20

BMC 132

Media Relations | 20

Employee Relations: Building a Positive Workplace | 20 Also Online

BMC 288

Mediating Workplace Disputes | 20

BMC 313

Metrics and Measurement | 20

BMC 192

Employee Relations: Policy Design and Documentation | 20

ADL 114

Moving Workplace Learning Online | 20 Online

BMC 169

Environmental Stewardship and Sustainability | 30

BMC 197

Occupational Hygiene: The Basics | 40

BMC 349 Oil and Gas Operations Accounting NEW | 20

BMC 230 Employee Benefits | 30 Also Online

BMC 103

Business Finance | 40

BMC 117

Business Law | 40

BMC 205

Business Management | 40

BMC 199

Ergonomics | 30

Also Online

ADL 213

Ethics for Professional Practice | 30

BMC 160

Business Strategy | 40 | Blended

BMC 137

Career Strategies | 30

Fraud Prevention, Detection and Investigation | 20 Online

BMC 298

BMC 155

Oil Sands: Overview, Environmental Impacts and Regulation | 30

BMC 324

Change Management | 20

BMC 138

BMC 176

BMC 106

Coaching: Inspiring Excellence in Others | 15

Global Warming and Climate Change | 15

Performance Improvement Through Appraisal | 20 Also Online

BMC 223

Government Relations | 30 Online

BMC 166

BMC 241

Communicate to Influence and Persuade | 20

BMC 194

Harassment Investigations | 20

Performance Management and Training | 40 Online

Online

BMC 150

BMC 273

Communicating Interculturally | 20

BMC 104

BMC 214

Communication Strategies for Leading Groups | 20

Health and Safety Management Systems: The Basics | 30 Also Online

Performance Measures for Organizations | 20 Also Online

BMC 127

Personnel Security | 20 Online

BMC 286

BMC 180

Community Relations | 20

BMC 198

Compensation: Design and Practice | 30 Also Online

BMC 328 Conducting Effective Interviews | 20 BMC 212

Conflict Management | 20

Also Online

HR Perspective on Work-life Balance | 30 Online

BMC 250 Physical Security Planning | 40

BMC 172

Human Behaviour in Organizations | 40 Also Online

WRI 130

BMC 165

Human Resource Management | 40

BMC 299 Project Management: Level I | 40

Online

Professional Writing Basics | 40 Also Online

Also Online

Also Online

BMC 208 Human Resources Information Management | 15 Online

BMC 266 Project Management: Level II | 40

BMC 311

Internet Marketing | 15

BMC 119

Public Relations | 40 Also Online

BMC 126

Information Security Basics | 30

BMC 178

Recruitment and Selection | 30

BMC 293

Integrated Marketing and Communications | 20

BMC 183

Integrated Workplace Health Management | 20

BMC 177

International Human Resource Management | 20 Online

BMC 109

Issues Management and Risk/Crisis Communications | 30

BMC 209 Crime in the Workplace | 20 Online

BMC 156

Labour Relations | 30 Also Online

BMC 185

Customer Service Excellence | 15

BMC 332

Cybercrime Prevention | 30 Online

BMC 290 Leadership in Project Management | 40

ADL 129

Designing Learning | 40 Online

BMC 174

Leadership Fundamentals 40 Also Online

BMC 318 Strategic Planning for Public Relations | 30

BMC 352

Learning Online | 10 Online

BMC 294 Strategic Selling | 20

Also Online

BMC 102

Construction Contract Law and Documents | 40

BMC 110

Construction Costing | 40

BMC 243

Control Systems in Construction Projects | 40

BMC 292

Corporate Event Planning | 20

BMC 279

Corporate Social Responsibility | 20

BMC 207

Creating Extraordinary Organizations: HR’s Role | 20 Also Online

BMC 269

Creativity Tools for the Workplace | 15

BMC 309 Disability Management: An Integrative Approach | 30 Also Online

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Also Online

Also Online

BMC 326 Risk Assessment and Treatment | 40 BMC 182 Risk Financing | 40 BMC 327 Risk Management and Principles | 40 BMC 159

Security Administration | 40 Online

BMC 236

Security Law | 40 | Online

BMC 312

Social Media Essentials | 15

BMC 314

Social Media Strategies | 15

BMC 161

Strategic Planning | 40 Also Online

BMC 287

Succession Planning for the 21st Century Workforce | 20

TO REGISTER: PAGE 1 | SEMINARS: PAGE 10 | COURSES: PAGE 28 | DAYS: MTWRFSU

CERTIFICATES

“

I enrolled in the Professional Management Certificate program with the view that if an opportunity came along, I’d be ready.”

Jon Feilding.

Graduate.

Certificate in Professional Management good thinking.

BMC 134

Tools for Training | 20

BMC 251

Violence in the Workplace | 15 Online

Pre-approved Continuing Education Credits* | Maximum 30 *Students may receive a maximum of 30 hours credit from pre-approved U of C Continuing Education Business Seminars and part-time English as a Second Language (ESL) classes taken in the last five years. Credit equals approximately 2/3 instruction hours to a maximum of 30 hours, i.e. a 15-hour course or seminar will give you 10 hours credit.

PROFESSIONAL WRITING Online | 200 Hours 403.220.2952 writing@ucalgary.ca conted.ucalgary.ca/writing

Three writing certificate programs are offered through Continuing Education.

Professional Writing specializing in Business and Technical Writing, and Professional Writing specializing in Marketing and Public Relations are outlined here. A Creative Writing Certificate is also offered and information can be found on page 90.

Some courses in the Professional Writing certificate programs overlap with the Creative Writing Certificate, making it possible for students to apply credits to both programs.

Are you a professional who writes in business, industry, education, engineering, medicine, science, or elsewhere? Are you looking to apply your clinical or research expertise to your writing?

Are you a technical writer, copywriter, corporate writer, proposal writer, science writer, web writer or other writer? If so, and you want to gain valuable skills in these areas, the Professional Writing Certificate may be perfect for you.

Writing is a core job competency that falls under the broader category of communication and is required in numerous careers world-wide. Due to the prevalence of new technologies, which often require an abundance of writing, solid competencies are sought after more than ever before.

You will learn and improve numerous skills from basic to more advanced writing including composition, grammar, copy editing, proofreading and specific techniques related to your field of work.

Students who have already completed fully interactive online courses in the past may be eligible for advanced standing. To apply, you must complete the Application for Advanced Standing found under Forms and Policies at conted.ucalgary.ca.

There is a non-refundable fee for this prior learning assessment.

Please note: Students are expected to have university-level English writing skills including grammar, vocabulary and basic writing experience. For those needing these skills, the course WRI 110 Writing Well should be taken as the first course in the program.

Currently scheduled courses for these programs start on page 80.

This online, flexible and interactive program will allow you to learn the theory behind your writing as well as allow time to write practice documents and receive feedback.

CORE COURSES | 110 Hours

The certificate can be achieved entirely online. All students must complete the four core courses and two courses from one specialization, and one optional course to meet the 200-hour requirement. It is strongly recommended that core courses be completed before taking additional courses.

In this certificate, BMC 352 Learning Online is a required course that must be taken before any other courses. For a detailed description of the course and upcoming start dates, go to conted.ucalgary.ca/learningonline

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

BMC 352 Learning Online | 10 WRI 120

Copy Editing and Proofreading | 30

WRI 130

Professional Writing Basics | 40

WRI 110

Writing Well | 30

PROFESSIONAL WRITING SPECIALIZATIONS CHOOSE ONE: BUSINESS AND TECHNICAL WRITING | 60 Hours WRI 220

Document Design | 30

WRI 215

Technical Writing and Documentation | 30

Plus a minimum of 30 hours from Professional Writing Optional Courses.

105

MARKETING AND PUBLIC RELATIONS | 60 Hours WRI 230

Strategic Writing for Public Relations and Marketing | 30

WRI 240

Copywriting: Words That Sell | 30

Plus a minimum of 30 hours from Professional Writing Optional Courses.

PROFESSIONAL WRITING OPTIONAL COURSES WRI 215

Technical Writing and Documentation | 30

WRI 220

Document Design | 30

WRI 230

Strategic Writing for Public Relations and Marketing | 30

WRI 240

Copywriting: Words That Sell | 30

WRI 250

Medical Writing | 30

WRI 260

Science Writing | 30

WRI 270

Grants, Sales and Funding Proposals | 30

ADL 310

Social Media and More | 30

WRI 320

Writing Tools | 30

PROJECT MANAGEMENT FUNDAMENTALS 200 Hours 403.220.2988 business.conted@ucalgary.ca conted.ucalgary.ca/project

In an increasingly competitive market, efficient and effective project management is essential to the success and viability of today’s businesses. This certificate explores the core principles of project management as documented in A Guide to the Project Management Body of Knowledge Guide (PMBOK® Guide) — Fifth Edition.

Explore the core principles of project management, quality management, procurement management and dynamic leadership. Learn best practices in the project management discipline and gain the essential skills needed to apply these practices in a real-world setting.

This certificate will be of value to those contemplating a career change or new to the project management industry; interested in developing a knowledge base and learning introductory skills in project management; working in project teams or task forces; or preparing for the Project Management Professional (PMP)® designation or the Certified Associate in Project Management (CAPM)® designation.

Daytime, evening and weekend classes are offered on the main and downtown campuses.

This is a 200-hour program. Students are required to take 165 hours of core courses and 35 hours from the optional courses and seminars list.

In general, most students complete this program in less than two years. Given that most students have other significant time commitments, we recommend taking no more than two courses at one time.

On completion of this certificate, up to 120 hours of equivalent courses may be transferred towards certificates in Marketing, Professional Management, and Public Relations Management. The number of hours will vary based on certificate requirements and courses.

A maximum of 60 hours of advanced standing credit may be granted to students who have successfully completed equivalent courses at other institutions.

Currently scheduled courses for this program start on page 76.

CORE COURSES | 165 Hours BMC 299 Project Management: Level I | 40

This program will prepare you to move into a project management role by giving you the tools and techniques required, and expanding your leadership abilities.

BMC 266 Project Management: Level II | 40

Learn the competencies required to move a project through the project life cycle phases of conceptualization, initiation, planning, execution, control, and closing.

BMC 301

Procurement and Contract Management | 15

BMC 302

Project Management: HR and Communication | 15

106

BMC 290 Leadership in Project Management | 40 BMC 300 Project Quality Management | 15

OPTIONAL COURSES AND SEMINARS | 35 Hours BMC 348 Agile Project Management: The Basics | 7.5 BMC 220 Avoiding Construction Disputes | 20 BMC 333

Building the Project Management Office | 7.5

BMC 352

Learning Online | 10

BMC 321

Legal and Ethical Issues for Project Managers | 15

BMC 323

Project Management and Risk | 7.5

BMC 308 Project Management Professional (PMP)® Exam Preparation Workshop | 40 BMC 322

Project Planning: Hit the Ground Running | 7.5

BMC 347 Rightsourcing in IT for Project Managers | 7.5 BMC 320

Risk Navigation: Strategies for Major Capital Projects | 15

BMC 334

SAP Project Management | 7.5

PUBLIC RELATIONS MANAGEMENT 300 Hours 403.220.2988 business.conted@ucalgary.ca conted.ucalgary.ca/pr

PR professionals are strategic thinkers and planners, skilled communicators, and leaders who help their organizations build and maintain relationship and realize their goals. Established or aspiring practitioners can develop their skills and knowledge through this certificate program, which is taught by PR and communications professionals actively working in the field.

This certificate is offered in cooperation with the Calgary chapters of the International Association of Business Communicators and the Canadian Public Relations Society.

The Public Relations Management Certificate is a 300-hour program.

Students are required to take 120 hours of core courses and 180 hours of optional courses.

TO REGISTER: PAGE 1 | SEMINARS: PAGE 10 | COURSES: PAGE 28 | DAYS: MTWRFSU

CERTIFICATES Courses are delivered in classroom, online, and blended formats allowing you to complete your program at a pace that fits your needs and schedule.

Before taking their first online course, students are required to take BMC 352 Learning Online. For a detailed description of the course and upcoming start dates, go to conted.ucalgary.ca/learningonline Students who have already completed fully online courses in the past may apply for a prerequisite waiver for BMC 352 Learning Online. To apply, you must complete the Learning Online Prerequisite Waiver Application found under Forms and Policies at conted.ucalgary.ca. Students who complete BMC 352 Learning Online will receive 10 hours toward the Optional Management Course requirement.

In general, most students complete this program in two to three years. Given that most students have other significant time commitments, we recommend taking no more than two courses at one time.

A maximum of 100 hours of advanced credit may be granted to students who have successfully completed equivalent courses at other institutions.

On completion of this certificate, up to 150 hours of equivalent courses may be transferred towards certificates in: Human Resource Management, Marketing, Professional Management, and Security Management. The number of hours will vary based on certificate requirements and courses.

If a student is able to satisfy admission requirements to the U of C Faculty of Arts, Faculty of Science or Faculty of Kinesiology, this program plus 100 hours of additional specified courses can be applied to a Minor in Workplace Learning for the equivalent of one year towards an undergraduate degree.

Currently scheduled courses for the Public Relations Management Certificate start on page 34. If you cannot find a course, it is likely scheduled for an upcoming session.

INSTRUCTION METHOD Courses are delivered in classroom format, unless indicated.

Online: Online only Also Online: Classroom or online Blended: Classroom and online

CORE COURSES | 120 Hours BMC 205

Business Management | 40 Also Online

BMC 172

Human Behaviour in Organizations | 40 Also Online

BMC 119

Public Relations | 40 Also Online

OPTIONAL PUBLIC RELATIONS COURSES | 110 – 180 Hours BMC 180

Community Relations | 20

BMC 292

Corporate Event Planning | 20

BMC 279

Corporate Social Responsibility | 20

BMC 242

Employee Communications | 20

BMC 223

Government Relations | 30 Online

BMC 293

Integrated Marketing and Communications | 20

BMC 311

Internet Marketing | 15

BMC 109

Issues Management and Risk/Crisis Communications | 30

BMC 132

Media Relations | 20

BMC 313

Metrics and Measurement | 20

BMC 312

Social Media Essentials | 15

BMC 314

Social Media Strategies | 15

BMC 318

Strategic Planning for Public Relations | 30

WRI 230

Strategic Writing for PR and Marketing | 30 Online

REAL ESTATE DEVELOPMENT 126 Hours 403.220.2988 business.conted@ucalgary.ca conted.ucalgary.ca/realestate

Real estate development requires expertise in management, finance, engineering, urban planning, design, project management and architecture.

The Certificate in Real Estate Development incorporates all of these disciplines. As a student in this program, you will gain insight into the development process for various types of properties, including residential, commercial, and industrial.

You will learn from instructors who are academics and professionals with extensive real-life experience in this demanding field. Their local perspective on real estate development will provide you with a realistic and practical understanding of the complexities of real estate development in Calgary and beyond.

All students take 54 hours of core courses and a minimum of four electives.

Courses are taught in classroom format, days or evenings, at the University of Calgary Downtown Campus. It is possible to complete this certificate in one to two years, based on taking one or two courses per session.

Currently scheduled courses for the Real Estate Development Certificate start on page 78. If you do not see a course, it is likely scheduled for an upcoming session.

OPTIONAL MANAGEMENT COURSES 0 – 70 Hours · BMC 352 Learning Online | 10 Online · Courses from the Certificate in Professional Management (see page 104) · Pre-approved Continuing Education Credits* | Maximum 30 *Students may receive a maximum of 30 hours credit from pre-approved U of C Continuing Education Business Seminars and part-time English as a Second Language (ESL) classes taken in the last five years.

Credit equals approximately 2/3 instruction hours to a maximum of 30 hours, i.e. a 15-hour course or seminar will give you 10 hours credit.

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

The Canadian Home Builders’ Association — Calgary Region recognizes the Certificate Program in Real Estate Development as fostering the development of professionalism and expertise for those who choose real estate development as their occupation.

NAIOP, the commercial real estate development association, is the leading organization for developers, owners and related professionals in office, industrial and mixed-use real estate.

107

CORE COURSES | 54 Hours CPE 119

Real Estate Development and Finance | 18

CPE 118

Real Estate Development and the Planning Process | 18

CPE 112

Real Estate Marketing | 18

ELECTIVE COURSES | 72 Hours CPE 141 CPE 110 CPE 185

Advanced Finance and Corporate/ Legal Structures | 18 Affordable Housing Development | 18 Mixed-Use Real Estate Development | 18

CPE 115

GIS for Real Estate Development | 18

CPE 106

Master-Planned Community Development | 18

CPE 127

Models for Suburban Development | 18

CPE 103

Multi-Residential Development | 18

CPE 111

Real Estate Law | 18

CPE 121

Resort Development | 18

CPE 151

Real Estate Development Environmental Site Assessment | 18

CPE 150 CPE 206

Sales Management and Strategies for Real Estate Development | 18 Commercial Real Estate Development | 18

SECURITY MANAGEMENT Online | 300 Hours 403.220.2988 business.conted@ucalgary.ca conted.ucalgary.ca/security

In today’s complex business environment, security and safety has never been more important. Learn how to manage complex security issues while protecting an organization’s people, property and information. A solid base of current practices and knowledge relevant to the security management field will ensure you are ready to respond to emergencies and threats while minimizing risks. Be ready for the challenges ahead.

This certificate is offered in cooperation with the Calgary (www.asis162.org) and Edmonton (www.asisedmonton.com) chapters of ASIS International.

108

Course curriculum is aligned with the competencies required by the industry leader ASIS, for the Certified Protection Professional CPP industry designation.

The Security Management Certificate is a 300-hour program. Students are required to take 80 hours of core courses and 220 hours of optional courses.

Courses are delivered primarily online.

Before taking their first online course, students are required to take BMC 352 Learning Online. For a detailed description of the course and upcoming start dates, go to conted.ucalgary.ca/learningonline Students who have already completed fully online courses in the past may apply for a prerequisite waiver for BMC 352 Learning Online. To apply, you must complete the Learning Online Prerequisite Waiver Application found under Forms and Policies at conted.ucalgary.ca. Students who complete BMC 352 Learning Online will receive 10 hours toward the Optional Management Course requirement.

In general, most students complete this program in two to three years. Given that most students have other significant time commitments, we recommend taking no more than two courses at one time.

On completion of this certificate, up to 150 hours of equivalent courses may be transferred toward certificates in Human Resource Management, Marketing, Professional Management, or Public Relations Management. The number of hours will vary based on certificate requirements and courses.

If a student is able to satisfy admission requirements to the U of C Faculty of Arts, Faculty of Science or Faculty of Kinesiology, this program plus 100 hours of additional specified courses can be applied to a Minor in Workplace Learning for the equivalent of one year towards an undergraduate degree.

CORE COURSES | 80 Hours BMC 205

Business Management | 40 Also Online

BMC 172

Human Behaviour in Organizations | 40 Also Online

OPTIONAL SECURITY MANAGEMENT COURSES | 150 – 220 Hours BMC 209 Crime in the Workplace | 20 Online BMC 332

Cybercrime Prevention NEW | 30 Online

BMC 200 Emergency Planning for Industry | 20 Online

BMC 137

Fraud Prevention, Detection and Investigation | 20 Online

BMC 194

Harassment Investigations | 20

BMC 126

Information Security Basics | 30

Also Online Online

BMC 188

Managing Investigations | 30 Online

BMC 127

Personnel Security | 20 Online

BMC 250 Physical Security Planning | 40 Online

BMC 159

Security Administration | 40 Online

BMC 236

Security Law | 40 Online

BMC 251

Violence in the Workplace | 15 Online

OPTIONAL MANAGEMENT COURSES | 0–70 HOURS BMC 352 Learning Online | 10 Online · Courses from the Certificate in Professional Management (see pages 104) · Pre-approved Continuing Education Credits* | Maximum 30 *Students may receive a maximum of 30 hours credit from pre-approved U of C Continuing Education Business Seminars and part-time English as a Second Language (ESL) classes taken in the last five years. Credit equals approximately 2/3 instruction hours to a maximum of 30 hours, i.e. a 15-hour course or seminar will give you 10 hours credit.

Currently scheduled courses for this program start on page 34.

INSTRUCTION METHOD Courses are delivered in the classroom, unless indicated.

Online: Online only Also online: Classroom or online

TO REGISTER: PAGE 1 | SEMINARS: PAGE 10 | COURSES: PAGE 28 | DAYS: MTWRFSU

CERTIFICATES SPANISH LANGUAGE AND CULTURE 120 or 250 Hours 403.220.2952 language@ucalgary.ca conted.ucalgary.ca/spanish

Currently, some 350 million people speak Spanish, making it the fourth most commonly spoken language in the world.

Whether you want to learn Spanish to enhance your travel experience, for career or educational purposes, or simply because you have a passion for the language and culture, this program may be right for you.

Spanish Language and Culture Certificate—Level 1 is designed for individuals with little or no background in Spanish. You learn the foundations of the language by focusing on all four skills: reading, writing, speaking and listening.

By the end of the program, you should have a solid base of oral and written skills for communicating in Spanish.

Before enrolling in this certificate, students must have completed University of Calgary Continuing Education course SPA 101 Spanish 1 or its equivalent and, from there, will move through subsequent levels. Students are required to complete a total of 120 hours of required courses in order to graduate.

Spanish Language and Culture Certificate — Level 2 builds on the skills acquired in the Level 1 certificate. You will continue to improve your grammar, build vocabulary, and further develop conversational abilities. By the end of the program, you should be able to communicate fluently at an intermediate level and have a solid understanding of cultural aspects. In addition to courses, this level includes an experiential learning component that can include activities in academic, cultural, social, or fine arts settings.

Before enrolling in the Level 2 certificate, students must have completed the Spanish Language and Culture Certificate — Level 1. Students are required to complete a total of 120 hours of required courses and an experiential learning component in order to graduate.

Students who take at least one course per semester can complete each certificate in approximately a year and a half. A fast-track option is also available (twice per week classes) for those who wish to complete the Level 1 certificate within a year.

Courses are delivered in the classroom, evenings and weekends.

Currently scheduled courses for this program start on page 67.

SPANISH LANGUAGE AND CULTURE CERTIFICATE — LEVEL 1 | 120 Hours Prerequisite: SPA 101 Spanish 1, or equivalent SPA 102

Spanish 2 | 30

SPA 103

Spanish 3 | 30

SPA 104

Spanish 4 | 30

SPA 410

Spanish Conversation 1 | 30

SPANISH LANGUAGE AND CULTURE CERTIFICATE — LEVEL 2 | 130 HOURS Prerequisite: Spanish Language and Culture Certificate—Level 1 SPA 105

Spanish 5 | 30

SPA 106

Spanish 6 | 30

SPA 107

Spanish 7 | 30

SPA 420 Spanish Conversation 2 | 30 SPA 119

Spanish—Experiential Learning Component | 10

TEACHING SECOND LANGUAGES Online | 130 Hours or 250 Hours 403.220.2952 tslinfo@ucalgary.ca conted.ucalgary.ca/tsl

Opportunities abound in teaching second languages. If you are teaching or want to teach second languages in Canada or abroad, our flexible certificate programs are ideal for you. These part-time programs offer an innovative curriculum delivered by university-calibre experts.

Programs offered online can be taken from anywhere with a computer and reliable Internet connection.

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

This certificate can be tailored to meet your specific needs. It is available in two specializations: Teaching English as a Second Language (TESL), and Teaching International and Heritage Languages (TIHL). Both specializations are available in two levels. The TESL program corresponds with the TESL Canada requirements for Standard 1 and Standard 2 certification.

If you are a new or aspiring teacher looking for immediate classroom application, here or abroad, start with the Level 1 certificate. It will give you the fundamentals of teaching second languages, classroom basics and knowledge of teaching skills and systems to work in the field with confidence.

For those wanting to gain a more in-depth understanding of language theory and expand upon practical classroom skills, take the four required courses from TSL Level 1 plus four additional intermediate courses. This will provide 250 hours of comprehensive study for those wanting to proceed to the next level of competencies in the TSL field.

Courses are online, although some IHL specialization courses are offered in the classroom. Students who take one or two courses per session can complete Level 1 in one year, and Level 2 in approximately two to three years.

Before taking their first online course, students are required to take BMC 352 Learning Online. For a detailed description of the course and upcoming start dates, go to conted.ucalgary.ca/learningonline Students who have already completed fully online courses in the past may apply for a prerequisite waiver for BMC 352 Learning Online. To apply, you must complete the Learning Online Prerequisite Waiver Application found under Forms and Policies at conted.ucalgary.ca LANGUAGE REQUIREMENTS TESL: English If your first language is not English, you must satisfy University of Calgary English Language Proficiency requirements.

See ucalgary.ca/admissions/elp DEGREE REQUIREMENTS Some teaching positions in Canada and abroad require a degree. TESL Canada requires a University degree (any major) for Standard 1 and 2 Certification.

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PRACTICUM REQUIREMENT — TESL ONLY Students seeking TESL Canada Certification must take the teaching practicum that can be arranged for Calgary area residents. A stand-alone practicum may be arranged for distance students. Please call us for details.

Currently scheduled courses for this program start on page 79.

TEACHING SECOND LANGUAGE — LEVEL 1 Online | 130 Hours

TEACHING SECOND LANGUAGE SPECIALIZATIONS CHOOSE ONE: SPECIALIZING IN TEACHING ENGLISH AS A SECOND LANGUAGE (TESL) Online TSL 120

TSL Fundamentals — ESL | 40

TSL 121

Teaching Skills and Systems 1 ESL | 30

TSL 122

Teaching Skills and Systems 2 ESL | 30

TSL 108

Linguistic Structures | 30

Optional | 20 Hours: TSL 109

Teaching Practicum — ESL | 20 Required for TESL Canada certification

SPECIALIZING IN TEACHING INTERNATIONAL AND HERITAGE LANGUAGES (TIHL) ONLINE TSL 127

TSL Fundamentals — IHL | 40

TSL 128

Teaching Skills and Systems 1 IHL | 30

TSL 129

Teaching Skills and Systems 2 IHL | 30

TSL 108

Linguistic Structures | 30

TEACHING SECOND LANGUAGE — LEVEL 2 Online | 250 Hours Prerequisite: Teaching Second Language Level 1 | 130 TSL 124

TSL — Level 2 | 30

TSL 104

TSL — Methodology | 30

TSL 125

Assessment and Materials Development | 30

TSL 126

Culture in Language Teaching | 30

Optional | 20 Hours: TSL 109

Teaching Practicum — ESL | 20 Required only for TESL Canada certification

VISUAL DESIGN 250 Hours 403.220.2952 adedlife@ucalgary.ca conted.ucalgary.ca/visualdesign

If you work in a visually creative field, the Certificate in Visual Design will be an ideal addition to your resume.

The program spans many aspects of design, including interior design and decorating, photography, graphic design, and fine art. Students gain a basic understanding and practical knowledge of visual design principles.

This program is an excellent opportunity for individuals who already have some design experience but are looking for a way to expand their knowledge and, at the same time, formalize their experience and expertise within a certificate framework. To complete the Certificate in Visual Design, a minimum of 250 hours of credit is required, comprising 120 hours of core credit and 130 hours of optional course credit.

Students may choose to take the certificate without a specialization, or may take a specialization in: Art Theory and Practice, Interior Design, or Photography. To complete a certificate with a specialization, you must choose a minimum of 80 hours from the specialization stream of options.

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Students who take one or two courses per session can complete the certificate in approximately three years. Courses are taught in classroom format, typically evenings and weekends.

On completion of the Certificate in Visual Design, you may transfer up to 120 hours of credit toward the Certificate in Graphic Design (see page 96). (If, through the Certificate in Visual Design, you complete five courses — 150 hours — that apply to the Certificate in Graphic Design, you will be required to complete the remaining 90 hours from the Certificate in Graphic Design and take an additional 30 hours from optional courses in the Certificate in Visual Design.)

Students wishing to pursue a second Visual Design certificate with a specialization will transfer 120 hours of core courses. Students must complete a minimum of 80 hours within the specialization stream of courses plus an additional 50 hours of optional course credit. Students pursuing this must work with the program manager prior to admission in order to establish a program plan.

For currently scheduled courses, see Art, page 32; Interior Design, page 64; Landscaping, page 64; and Photography, page 74. Adobe courses can be found on page 44.

CORE COURSES FOR ALL VISUAL DESIGN PROGRAMS | 120 Hours ART 314

Drawing 1 | 30

ART 321

Colour Theory 1 | 30

ART 103

Design Principles | 30

ART 102

History of Design | 30

VISUAL DESIGN PROGRAMS CHOOSE ONE: VISUAL DESIGN — GENERAL (WITHOUT SPECIALIZATION) 130 Hours Choose from: · Any specialization course list · Other courses

TO REGISTER: PAGE 1 | SEMINARS: PAGE 10 | COURSES: PAGE 28 | DAYS: MTWRFSU

CERTIFICATES VISUAL DESIGN SPECIALIZING IN ART THEORY AND PRACTICE | 130 Hours

INT 101

Interior Design — Residential | 20

INT 107

Interior Design — What’s Comin’ and Goin’ | 16

WORKPLACE LEARNING

INT 125

Interior Design Research: Finding the Tools | 20

Online | 140 Hours

INT 122

Kitchen Design | 3.5

INT 114

Sketching Interiors | 20

Minimum 80 hours from: ICT 437

Adobe Illustrator | 30

ART 310

Art History and Appreciation 1 | 20

ART 301

Art History and Appreciation 2 | 20

ART 303

Art History and Appreciation 3 | 20

ART 313

Basic Sculpture in Clay | 30

Maximum 50 hours may be chosen from:

ART 317

Branding: What Designers Need to Know | 30

· Other specializations · Other Courses

ART 312

Chinese Ink Painting: Flowers and Birds | 30

ART 106

Chinese Ink Painting (Shui-Mo) | 30

ART 318

Colour Theory 2 | 30

ART 109

Creative Acrylic Painting | 30

ICT 437

Adobe Illustrator | 30

ART 315

Drawing 2 | 30

ICT 436

Adobe Photoshop | 30

ART 112

Drawing and Painting from the Masters | 30

PHO 118

Applied Photography | 12

PHO 113

Architectural Photography | 18

PHO 103

Digital Photography — The Next Step | 15

ART 320 Graphic Design | 30

PHO 123

Wedding Photography 1 | 21

ART 319

How Psychology Can Improve Your Art | 20

PHO 109

Landscape and Nature Photography | 21

ART 105

Japanese Woodcut/Moku Hanga | 30

PHO 122

Photography — Lighting | 12

ART 307

Making Art Your Business | 7.5

PHO 101

Photography 1 — Digital | 12

ART 121

Sculpting in Stone | 30

PHO 110

Photography 2 | 18

ART 316

Typography | 30

PHO 111

Photography in the Garden | 15

ART 124

Watercolour 2 | 30

PHO 121

Portrait Photography | 21

ART 108

Explorations with Watercolour | 30

ART 107

From Drawing to Watercolour | 30

VISUAL DESIGN SPECIALIZING IN PHOTOGRAPHY | 130 Hours Minimum 80 hours from:

Maximum 50 hours may be chosen from:

PHO 120 Real Estate Photography | 12

· Other specializations · Other Courses

PHO 106

VISUAL DESIGN SPECIALIZING IN INTERIOR DESIGN | 130 Hours

The Business of Photography | 6

Maximum 50 hours may be chosen from: · Other specializations · Other Courses

Minimum 80 hours from: INT 115

Accessorizing Interiors | 15

OTHER COURSES

PHO 113

Architectural Photography | 18

LAN 100

Landscape Design | 20

INT 123

Bathroom and Kitchen Design | 20

LAN 115

Plants for the Prairies | 10

INT 105

Colour for Homeowners | 10

LAN 116

Tree Care | 6

INT 100

Contemporary Residential Architecture | 10

INT 124

Decorating as a Business | 30

INT 109

History of Furniture | 10

INT 106

Interior Design — A Career | 6

INT 102

Interior Design — Level 2 | 20

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

403.220.2952 adedlife@ucalgary.ca conted.ucalgary.ca/cal

The Certificate in Workplace Learning helps you develop knowledge and skills to contribute to a rapidly changing and challenging workplace. This area will interest human resource and other organizational staff who are pivotal in creating tomorrow’s dynamic learning organization.

If you take one course each session, this certificate can be earned in approximately one year. Courses for this certificate are delivered online.

This short-format certificate is best suited to students who already have significant experience in the field of adult learning, are looking for a way to expand their knowledge and, at the same time, formalize their experience and expertise within a certificate framework. New and aspiring professionals would be better served to take the 300-hour Certificate in Adult Learning (See page 87).

Before taking their first online course, students are required to take BMC 352 Learning Online. For a detailed description of the course and upcoming start dates, go to conted.ucalgary.ca/learningonline.

Students who have already completed fully online courses in the past may apply for a prerequisite waiver for BMC 352 Learning Online. To apply, you must complete the Learning Online Prerequisite Waiver Application found under Forms and Policies at conted.ucalgary.ca Currently scheduled courses for this certificate start on page 30.

CORE COURSES | 140 Hours ADL 127

Collaborative Learning Teams | 30

ADL 123

Field of Adult and Community Education | 40

ADL 107

Learning in the Workplace | 40

ADL 124

Organizational Learning | 30

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DESIGNATIONS Offered in Collaboration

PROFESSIONAL DESIGNATIONS for personal and professional growth.

In cooperation with professional institutes, associations and consultants, University of Calgary Continuing Education offers seminars and courses towards designations, for continuing education credit, to maintain a designation, or for personal and professional growth.

BUSINESS ANALYSIS 403.220.2988 business.conted@ucalgary.ca conted.ucalgary.ca/cbap

In order to ensure that business requirements are properly captured — a fundamental requirement for project success — organizations are increasingly placing emphasis on the knowledge and capabilities of Business Analysts. Continuing Education and Procept Associates Ltd., an endorsed education provider with the International Institute of Business Analysis (IIBA), are working together to offer a program for professionals who are completing the Certified Business Analysis Professional (CBAP) designation. A summary of CBAP certification requirements can be found on the IIBA website: www.theiiba.org

BUSINESS ANALYSIS CERTIFICATE This program covers a wide range of techniques that can be applied to resolve diverse business problems. Courses focus on the core skills required to be an effective business analyst and are suited to both new and experienced analysts.

To receive this certificate, each participant is required to successfully complete all courses totalling 11 training days.

COURSES PDS 147

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Comprehensive Business Analysis Seminar Part 1 | 4 days

PDS 154

Comprehensive Business Analysis Seminar Part 2 | 4 days

PDS 215

Enterprise and Strategic Analysis | 3 days

Courses offered this session are on page 34.

prerequisites and credit for prior learning, email ccrplar@jibc.ca. Assessments must be booked through JIBC by emailing ccrassessments@jibc.ca. You may also call the JIBC information line at 1.877.799.0801. Information can be found at www.jibc.ca. For information on obtaining Chartered Mediator status in Alberta, please see: www.adrcanada.ca

CONFLICT RESOLUTION

ASSOCIATE CERTIFICATE IN WORKPLACE CONFLICT | 11 Days

403.220.2988 business.conted@ucalgary.ca conted.ucalgary.ca/conflictresolution

This certificate focuses on the workplace.

All of the courses can be applied to the Certificate in Negotiation and the Certificate in Mediation/Third Party Intervention. Some can be applied toward the Family Mediation Certificate.

Offered in collaboration with the Justice Institute of British Columbia School of Community & Social Justice and Centre for Conflict Resolution, Continuing Education offers the Certificate in Conflict Resolution specializing in Family Mediation, Mediation/Third Party Intervention, or Negotiation. A shorter program — the Associate Certificate in Workplace Conflict — ladders into the larger certificates.

CORE COURSES PDS 002

Foundations of Collaborative Conflict Resolution: Workplace Focus | 3 days

PDS 185

Negotiation Skills Level 1 | 3 days

PDS 009

Resolving Conflict on the Front Line: Demonstrating Leadership at Work | 3 days

PDS 229

Conflict Dynamics in Groups | 2 days

Plus a mail-in assessment.

Courses can be taken individually or as part of the certificate programs, and will benefit anyone wishing to improve communication, collaboration or conflict resolution skills.

Register for classroom courses with the U of C. To register for online courses and assessments, call JIBC toll free at 1.877.528.5591.

For information on the program, authorizations to enrol without

CERTIFICATE IN CONFLICT RESOLUTION SPECIALIZING IN FAMILY MEDIATION | 40 Days The goal of the Family Mediation Certificate is to provide quality education and training in mediation within a family context that may be applied towards the minimum training requirements of Family Mediation Canada for certification as a Family Relations Mediator.

TO REGISTER: PAGE 1 | SEMINARS: PAGE 10 | COURSES: PAGE 28 | DAYS: MTWRFSU

DESIGNATIONS This 20-credit certificate is 280 hours or 40 days long and is awarded upon successful completion of all classroom and online course requirements and an assessment.

The Family Mediation Certificate is a joint offering from two divisions of the Justice Institute: the Centre for Conflict Resolution and the Corrections and Community Justice Division (CCJD). The CCJD courses are delivered online or by correspondence, while the Centre for Conflict Resolution courses are delivered in classrooms at various locations in British Columbia and at the U of C. For a detailed learning path for this certificate, go to conted.ucalgary.ca/ conflictresolution

CERTIFICATE IN CONFLICT RESOLUTION SPECIALIZING IN MEDIATION/THIRD PARTY INTERVENTION | 36 DAYS This specialization is designed for people who perform mediation and third-party intervention in their jobs and for those who are planning to be self-employed as private practice mediators/interveners. The Mediation/ Third-Party Intervention specialization gives in-depth knowledge and skills in formal and informal mediation as well as other forms of third-party intervention.

This 252-hour (36 training days) program is worth 18 credits and culminates in a Certificate in Conflict Resolution: Mediation/Third-Party Intervention Specialization upon completion of course hours and the final evaluation component.

For detailed learning paths for this certificate, go to conted.ucalgary.ca/ conflictresolution

CERTIFICATE IN CONFLICT RESOLUTION SPECIALIZING IN NEGOTIATION | 36 days The ability to negotiate and resolve conflicts effectively has become a modern-day survival skill in professional and personal settings.

In today’s workplace, employers consider conflict resolution skills to be essential for all employees, at all levels within the organization.

This specialization provides an excellent opportunity to explore the broad field of conflict resolution, with an emphasis on negotiation skills. It will equip you with concepts and skills to improve your personal and working relationships by learning how to handle conflict more constructively.

Negotiation is a conflict resolution process in which the people involved in the situation talk directly with each other to arrive at an agreement or decision.

The Centre teaches an approach to negotiation that involves looking for mutually satisfactory solutions.

This specialization is 252 hours (36 training days), worth 18 credits, and culminates in a Certificate in Conflict Resolution: Specializing in Negotiation upon successful completion of all course hours and the final evaluation component.

For a detailed learning path for this certificate, go to conted.ucalgary.ca/ conflictresolution Currently scheduled courses for these certificates start on page 49.

If you cannot find a course, it is likely scheduled for an upcoming session.

Unless otherwise indicated, courses are available in both British Columbia and at the University of Calgary. It is not necessary to complete the required courses before taking elective courses.

You may build your program according to availability and prerequisites.

Offered in collaboration with financial consultants, the CFA Review Seminars prepare candidates for the Level I, II, and III CFA® Examinations. Further information on the CFA® designation and exam registration is available at www.cfainstitute.org.

Note: CFA Institute does not endorse, promote, review or warrant the accuracy of the products or services offered by other organizations or verify or endorse the pass rates they claim. CFA® and Chartered Financial Analyst® are trademarks owned by the CFA Institute (formerly AIMR®, or the Association for Investment Management and Research®).

Currently scheduled courses for this program are on page 56.

IT SERVICE MANAGEMENT 403.220.2988 business.conted@ucalgary.ca conted.ucalgary.ca/itil

The high reliance on information technology infrastructure by organizations has placed a significant demand on information system organizations to be both effective and efficient. The framework of Information Technology Infrastructure Libraries (ITIL) Service Management has now become the de-facto best practice worldwide for the provision of high-quality IT services that customers demand.

FINANCE 403.220.2988 business.conted@ucalgary.ca http://conted.ucalgary.ca/cfa

CHARTERED FINANCIAL ANALYST EXAM PREPARATION (CFA®) The Chartered Financial Analyst® (CFA®) designation is one of the fastest growing professional credentials in the world and is a globally recognized standard for measuring the competence and integrity of investment professionals.

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

Continuing Education and Procept Associates Ltd. offer this program for professionals who are completing the ITIL V3 Foundation Certificate in IT Service Management. The course uses the ITIL framework, and prepares participants to write the ITIL Foundation Certificate in IT Service Management examination at the end of the course.

COURSE PDS 217

ITIL V3 Foundations | 3 Days

A detailed description of this course is on page 48.

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TRAVEL STUDY

NORMANDY

TRAVEL STUDY A great way to see the world!

403.220.2952 adedlife@ucalgary.ca conted.ucalgary.ca/travelprograms

Why is Continuing Education Travel Study an amazing way to see the world? Is it because you learn from, and travel with, an expert resource person who has a passion for your destination? Is it because you can travel worryfree, knowing the trip logistics are being expertly handled? Is it because your fellow travellers are people like you — people who love to learn?

It’s all of these things…and more.

Travel Study programs are offered in association with academic departments at the University of Calgary. Each trip begins with a series of classes led by a resource person who is an expert in his or her field, and who will accompany you on your trip.

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NORMANDY AND LOIRE

Accompanying Resource Person:

Nearing the 70th Anniversary of the end of the Second World War, we will be touring areas of France that are of special interest to Canadians. On our visit to Normandy, we’ll step onto the beaches at Dieppe and Courseullessur-Mer (known as Juno Beach) and hear the stories of Canadian soldiers.

We will also visit Canadian military cemeteries in honour of the fallen and tour Normandy’s many other highlights: Mont St-Michel, the Bayeux tapestries, Monet’s gardens and the cobblestone streets of Rouen. Then, we’ll visit the Loire Valley with its famous chateaux and vineyards from Tours to Orleans.

Finally, we stop in Paris for a short tour of the great City of Light.

COURSE: TRA 171 Section 001 Classes: Apr 1 – 8, 2015 W | 7 – 9:30 pm | Main Campus Travel: Apr 13 – 26, 2015

John Gilchrist teaches Food and Culture courses for Continuing Education at the University of Calgary. He is a Calgary-based food writer who has reviewed restaurants for CBC Radio since 1980. John has led numerous Travel Study tours to France, Italy, Thailand, Cambodia, and several cities in the United States.

NEW ORLEANS JAZZ FESTIVAL New Orleans is the birthplace of jazz and Seminal Blues and Roots Music, and the tradition continues very strongly in this highly musical city. Good music and good food are high priorities in New Orleans and the city has plenty of both.

Good Music (blues, jazz, marching bands and many cross blending thereof) is everywhere in the French Quarter – in the bars and clubs and on the streets.

Why, even the landing is a musical experience as the terminal is called the Louis Armstrong International Airport!

The New Orleans spirit is indomitable, post-Katrina, and we will visit the many extant attractions, spend time at the world-renowned New

TO REGISTER: 403.220.2952 | DAYS: MTWRFSU

TRAVEL STUDY Orleans Jazz and Heritage Festival, and of course, visit the many fine restaurants and entertainment hot spots in the Crescent City.

COURSE: TRA 142 Section 002 Classes: Apr 14 – 21, 2015 T | 7 – 9 pm | Main Campus Travel: Apr 27 – May 4, 2015 Accompanying Resource Person: Saxophonist and flutist, John Reid, is the fulltime Prairie Regional Director of the Canadian Music Centre. He has a Master of Arts degree in Jazz History and Research, and has taught music appreciation at the University of Calgary since 1984. He has led Travel Study trips to Cuba, New Orleans and New York City.

ROMAN AND MEDIEVAL PROVENCE: AN HISTORICAL JOURNEY Over two millennia ago, the ancient Romans acquired a new territory along the Mediterranean coast of Gaul.

Formally called Gallia Narbonensis after its capital at modern Narbonne, its proximity to Italy led the Romans to call it simply Provincia (The Province); it remains Provence, and the Roman and Medieval spirit is still heavily felt in towns from Arles to Avignon.

Our 16-day journey through the area will take us to these places and many more.

From our base at traditional hotels in three attractive towns (Arles, Vaisonla-Romaine, and Gordes. We will explore the well-preserved Roman fora, temples, baths, and theatres of Arles, Nimes, and Orange; the spectacular aqueduct bridge at Pont du Gard that once brought water to Nimes; the finely excavated Roman cities of Glanum and Vaison; the bories (domed stone buildings from 2000 BCE) of Gordes; the 12th century Popes’ Palace in Avignon; the pretty Abbey at Senanque, set in a field of lavender; the fortified medieval port-city of Aigues-Mortes (Dead Waters) and the old riverside town of Fontaine-de-Vaucluse, once home to the medieval poet Petrarch and site of a still-functioning Renaissance paper mill.

But we won’t ignore the more recent delights of Provence. We will take a walking tour of van Gogh’s Arles, explore the outdoor market in Avignon, and wander the towns of the Luberon, former home of Peter Mays. We’ll spend a whole day in the Camargue, a huge, low-lying delta of marshes and sand dunes that teems with protected wildlife: beavers, native horses and bulls, and hundreds of species of birds including 10,000 pairs of flamingoes.

Our culinary experience will be equally mixed: Provençal dinners on terraces overlooking the vineyards, an ancient Roman lunch at Glanum, tasting of wines at Mas des Tourelles.

PROVENCE

ART AND CULTURE — VENICE When crossing the narrow causeway to Venice from the Italian mainland, you quickly become aware that Venice is different from any other city. Built in the late Roman period on a foundation of millions of wooden beams driven deep into the marshy soil, Venice rose to become the greatest commercial and military power in the western world. For hundreds of years, its military might and cultural brilliance was unparalleled.

While countless artists, writers and composers have romanticized Venice as a city doomed to slow decay, the glory days of ‘La Serenissima’ are remarkably well preserved today.

Beyond the high-traffic venues like the Doge’s Palace and Cathedral of San Marco, there are many of Venice’s greatest artistic treasures housed in

COURSE: TRA 121 Section 002 Classes: Apr 15 – May 6, 2015 W | 7 – 9:30 pm | Main Campus Travel: May 14 – 29, 2015 Accompanying Resource Person: John Humphrey is a Professor of Greek and Roman Studies at the University of Calgary. His research on Roman imperial history and archaeology includes several excavations in Greece and Turkey. John has published books on the history of ancient technology. Since his first Continuing Education Travel study tour in 1978, John has taken groups to Spain, France, Italy, Croatia, Greece, Turkey, Syria, Jordan, Egypt, Libya, Tunisia, Morocco, and Malta.

NEW ORLEANS

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

VENICE

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TRAVEL STUDY a glorious predator may be glimpsed as we round a curve in the river adds an unforgettable energy to the search.

You will be amazed at the colour of the toucans and parrots the elegance of the herons, egrets and storks, the liquid flight of the snail kites, the energy of the giant river otters tirelessly fishing for piranhas, the primeval magnificence of the basking caimans, the playful antics of the capybara, and the crimson beauty of the sinking sun as it cast rainbow hues across the rivers.

BRAZIL

modest churches and galleries, concealed in the maze of narrow, medieval streets that still pervade the city. Since the late 1990s, enormous resources have been poured into restoring the city’s infrastructure and preserving the artistic treasures. The continued success of the Art and Architecture Biennale exhibitions has helped Venice retain its standing as a leading centre of culture.

We will explore the artistic heritage of Venice and the surrounding region, from Giotto’s early Renaissance Scrovegni Chapel frescoes, through the High Renaissance altar pieces of Titian, Veronese and Tintoretto. Our trip will conclude with a full-day visit to the Art Biennale, widely regarded as the most important contemporary art exhibition in the world.

COURSE: TRA 172 Section 001 Classes: May 19 – 26, 2015 T | 7 – 9:30 pm | Main Campus Travel: Jun 6 – 17, 2015 Accompanying Resource Person: David Coman completed his undergraduate studies in European History and Art history at McGill University before earning a Master of Arts at the University of Toronto. His area of specialization is French and English art of the early 19th century. He has taught Art History and Museum Studies for the University of Lethbridge and has led travel study trips for the University of Lethbridge, and Southern Alberta Art Gallery.

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COURSE: TRA 132 Section 002 Classes: Jun 3 – 10, 2015 W | 7 – 9:30 pm | Main Campus Travel: Jun 15 – 27, 2015

WILD BRAZIL: PANTANAL WETLANDS & IGUAZÚ FALLS

Accompanying Resource Person:

Our journey will traverse the northern end of the legendary Trans-Pantanal Highway; really just a gravel road flanked by wetlands teaming with birds and other wildlife. We will stay in riverside lodges and explore the adjacent wetlands by boat, searching for the wild and wonderful wildlife of the region. After immersing ourselves in the unforgettable water world of the Pantanal we will end our journey at Iguazú Falls, arguably the most beautiful waterfalls in the world. On seeing the falls for the first time, Eleanor Roosevelt opined “Poor Niagara.” The Pantanal is the largest, most diverse freshwater wetland in the world; home to several hundred colourful species of birds such as the magnificent hyacinth macaw, as well as many of the large charismatic mammals of South America, such as: howler monkeys, giant anteaters, giant river otters, coatimundi, collared tamanduas, Brazilian tapirs, marsh deer, crab-eating foxes and ocelots.

The Pantanal also has the highest density of jaguars in the world. In recent years, daylight sightings of this mystical, powerful cat have become more frequent than ever. Seeing a wild jaguar, of course, is never a guarantee, but just knowing that such

Dr. Wayne Lynch is an internationally recognized naturalist, science writer and professional wildlife photographer. He is an elected fellow of the Explorers Club and Arctic Institute of North America, and has led trips for Continuing Education to Namibia, Brazil, Arctic Norway, East Africa, Galapagos Islands, and Antarctica.

ANCIENT PERU TOUR Peru! From the desert shores of the Pacific to the snow-capped peaks of the Andes, we will walk this land of stunning views and ancient mysteries. On the desert coast we fly over the Nazca Lines, giant ground drawings of birds

PERU

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TRAVEL STUDY and animals best seen from the sky, and marvel at the preservation of 2,000 year-old textiles and brilliant polychrome pottery. Travelling high in the Andes, we will acclimatize while enjoying the colonial treasures of Arequipa (2,325 meters ASL), then continue on to the imperial Inca capital of Cuzco (3,326 meters ASL) where stone temples, palaces, and royal estates await. Machu Picchu, Jewel of the Andes, is the finale for this trip of a lifetime.

Be prepared to experience superb Andean cuisine and, when packing, leave room for alpaca sweaters and souvenirs as we will be visiting a number of Native markets.

COURSE: TRA 173 Section 001 Classes: Jun 4 – 25, 2015 R | 7 – 9:30 pm | Main Campus Travel: Jul 1 – 17, 2015 Accompanying Resource Person: Archaeologist Patrick Carmichael accompanies the tour bringing 35 years of experience studying the ancient Andes. Dr. Carmichael is an authority on Nasca and Inca culture, and a veteran of numerous expeditions to remote areas of the Peruvian Andes. He also writes historical novels on the Incas (www.inca-adventure.com).

Patrick has accompanied three previous trips to Peru with Continuing Education

NAMIBIA: DESERTS AND WILDLIFE Namibia is possibly one of the best kept secrets on the African continent. The country offers a surprising blend of stunning desert landscapes, remarkable arid-adapted vegetation, noisy fur seal colonies, plus all of the large charismatic mammals for which Africa is justifiably famous: lions, elephants, truculent black rhinos, elegant giraffes, spiral-horned kudus and impalas, and fleet-footed zebras. Namibia is one of the most sparsely populated countries in Africa, and therefore in better environmental condition than most other nations on the continent.

The two greatest attractions in the country are Etosha National Park and the Namib Desert, our visit revolves

NAMIBIA around these two key areas. The Namib Desert, with its spectacular red dunes, stretches for nearly 2000 kilometres as a narrow strip along the entire western coast of the country.

Here there are wind-sculpted fields of dunes, some over 200 metres high, ancient welwitschia plants that have lived for millennia, arid-adapted insects, lizards, sand grouse, and ostriches, and saber-horned gemsbok whose lithesome beauty embodies the magnetic lure of the desert.

Etosha National Park, one of the largest parks in Africa, owes its unique landscape to the Etosha Pan, a vast shallow depression covering roughly a quarter of the park. A series of waterholes along the southern edge of the pan guarantees rewarding and often spectacular game viewing. We spend six days in Etosha moving between a dozen different waterholes, watching the continuous parade of wildlife drawn to the life-giving waters. We conclude the tour with a memorable stay at Victoria Falls along the legendary Zambezi River.

VIENNA, WACHAU, CESKY KRUMLOV AND SALZBURG: UNESCO WORLD HERITAGE SITES IN THE HEART OF EUROPE Our visit to the historic centre of Vienna will allow us to experience three key periods of European cultural and political development — the Middle Ages, the Baroque period, and the Gründerzeit. The city’s urban centre and architectural details are exceptionally well preserved allowing us a visit to a bygone era. The Palace and Gardens of Schönbrunn of the Baroque Princely residential ensemble are especially well preserved and present a fusion of many of the various art forms of the period.

COURSE: TRA 135 Section 002 Classes: Jul 29 – Aug 5, 2015 W | 7 – 9:30 pm | Main Campus Travel: Aug 14 – Sep 1, 2015 Accompanying Resource Person: Dr. Wayne Lynch is an internationally recognized naturalist, science writer and professional wildlife photographer. He is an elected fellow of the Explorers Club and Arctic Institute of North America, and has led trips for Continuing Education to Namibia, Brazil, Arctic Norway, East Africa, Galapagos Islands, and Antarctica.

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SALZBURG

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TRAVEL STUDY

BRITISH COLUMBIA

The Wachau is a stretch of the Danube Valley between Melk and Krems and again, preserved intact, provides in visible form many traces of its evolution since prehistoric times in terms of architecture, (monasteries, castles, ruins), urban design and agricultural use, principally for the cultivation of vines.

Situated on the banks of the Vltava River, the town of Cesky Krumlov was built around a 13th century castle.

It retains Gothic, Renaissance and Baroque elements. It is an outstanding example of a small central European medieval town whose architectural heritage has remained intact thanks to its peaceful evolution over more than five centuries.

Salzburg is an important example of a European ecclesiastical city-state with a remarkable number of high-quality buildings, both secular and ecclesiastical.

The buildings range from the late middle ages to the 20th century. The city is noted for its association with the arts, in particular with music in the person of its famous son, Wolfgang Amadeus Mozart.

COURSE: TRA 174 Section 001 Classes: Aug 20 – 27, 2015 R | 7 – 9:30 pm | Main Campus Travel: Sep 8 – 25, 2015

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Accompanying Resource Person: Maria Forsthuber is a German and French language instructor for Continuing Education. Maria studied French and Italian culture, and literature at the University of Salzburg and lived for several years in France, Italy and Austria. Having been a local resident, Maria has knowledge of details known only to the residents and was able to plan the trip off the beaten path. With many years of travel experience, Maria is looking forward to introducing you to some of her favourite places.

THE GREAT BEAR RAINFOREST: SPIRIT BEARS, GRIZZLIES AND ANCIENT FORESTS The temperate rainforests are among the richest habitats on Earth; supporting more life than their tropical counterparts. The largest expanse of these ancient forests stretches along the verdant coastline of British Columbia. Migrating salmon and hungry coastal bears go together like popcorn and the movies, and the Great Bear Rainforest is one of the world’s best places to witness this primordial drama.

British Columbia, with roughly 150,000 black bears and 15,000 grizzly bears shuffling through its forested wild lands, is home to the largest combined population of these two bears in the

world. Here, in the cool, shadowed woodlands of the coast, you can also find a rare white subspecies of the American black bear. Scientists call this enigmatic ursine carnivore the Kermode bear, but First Nations people know it as the ‘spirit bear.’ Our quest on this trip will be to experience the rich biological diversity of an overlooked corner of Canada, while at the same time experiencing exciting bear-viewing, bald eagles and gulls squabbling for leftovers, and the fragrance and spectacle of 90-metre-tall Sitka spruces and 1000-year-old western red cedars.

COURSE: TRA 175 Section 001 Classes: Sep 2 – 9, 2015 W | 7 – 9:30 pm | Main Campus Travel: Sep 16 – 22, 2015 Accompanying Resource Person: Dr. Wayne Lynch is an internationally recognized naturalist, science writer and professional wildlife photographer. He is an elected fellow of the Explorers Club and Arctic Institute of North America, and has led trips for Continuing Education to Namibia, Brazil, Arctic Norway, East Africa, Galapagos Islands, and Antarctica.

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TRAVEL STUDY INDIA Our trip will take you to India, the most amazing country of Asia, the place to enchant your feelings, to enrich your knowledge, to stir your soul.

India is one of the oldest world civilizations with a kaleidoscopic variety of languages, fine religions, customs, arts and architectural masterpieces. The itinerary covers all historical periods Ancient, Medieval, Colonial and Modern.

We will explore such jewels on the map of historical India as New Delhi, Agra, Jaipur, Fatehpur Sikri, Orchha, Khajuraho, Sarnath, and Varanasi.

Most important museums, temples and palaces will open the doors to us. Special attention will be given to the religious traditions of Hinduism, Buddhism, Jainism, and Islam.

Traditional Hindu and Buddhist aesthetics will be explained before and during our journey. We will see colourful folk and classical dance performances.

We will enjoy tasting cuisine of different regions, and taking wonderful photos.

COURSE: TRA 176 Section 001 Classes: Jan 6 – 13, 2016 W | 7 – 9:30 pm and Jan 9 | S | 9:30 am – 3:30 pm | Main Campus Travel: Jan 13 – 31, 2016

NAMIBIA GALAPAGOS Accompanying Resource Person: Valery Efimenko was born in Russia but lived in Ukraine the first 18 years of his life. He speaks Ukrainian and knows the Ukrainian culture, literature and customs from his childhood. He graduated from the Oriental Department of St. Petersburg State University where he studied Indian languages, history and culture. Valery has taught religion, philosophy and Russian history since 2004 for Continuing Education at the University of Calgary and this will be his fifth travel study trip.

GALAPAGOS – THE ENCHANTED ISLANDS AND AMAZON BASIN EXTENSION Dr. Lynch first travelled to the fabled Galapagos Islands, 1,000 kilometres off the west coast of Ecuador, over 20 years ago. He saw young sea lions use prickly cactus pads as water toys, tortoises as big as storage trunks, seabirds flaunt their flamboyant crimson throats and blue webbed feet, and tropical penguins share sandy beaches with black spiny lizards. It’s a place where the wildlife is unwary, where animal behaviour unfolds just metres away, and where the sunlight penetrates the crystal clear water and spotlights a multitude of colourful reef fishes.

INDIA

Charles Darwin made his legendary visit to the islands in 1835. Today, more than 175 years later, the islands

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are recognized globally as a living laboratory of biological evolution and one of the great natural wonders of the world. A visit to these Enchanted Islands is still a magical event; one in which cherished memories are forged and never forgotten. For our voyage around the islands, we’ll sail aboard the Queen of Galapagos, a 16-passenger luxury yacht for a small group of 16.

After our trip to Galapagos, we return to Quito and fly to Coca for a three day extension to the Amazon Basin.

COURSE: TRA 159 Section 003 Classes: Feb 3 – 10, 2016 W | 7 – 9:30 pm | Main Campus Travel: Feb 17 – Mar 2, 2016 Accompanying Resource Person: Dr. Wayne Lynch is an internationally recognized naturalist, science writer and professional wildlife photographer. He is an elected fellow of the Explorers Club and Arctic Institute of North America, and has led trips for Continuing Education to Namibia, Brazil, Arctic Norway, East Africa, Galapagos Islands, and Antarctica.

ALSO OF INTEREST...

As someone who loves to travel, you may also be interested in the new Liberal Arts Educational Travel program. Go to page 72 to learn about this program and it’s first trip: FALL MIGRATION ON THE WEST COAST OF VANCOUVER ISLAND, an excursion to the Bamfield Marine Sciences Centre.

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GENERAL INFORMATION

GENERAL INFORMATION To reach the main telephone menu and for general inquiries: 403.220.2866 or 1.866.220.4992 (Outside of Calgary)

INFORMATION FOR ALL COURSES AND CERTIFICATES AGE REQUIREMENT To register for a U of C Continuing Education course, you must be 18 years of age or older, unless otherwise specified, as in the case of programs that have been designed for youth.

GST The Goods and Services Tax is additional when applicable.

REGISTRATION RECEIPT AND COURSE LOCATION Receipts include the location of the course, applicable notes and transaction details.

Receipts are automatically emailed to registrants and mailed only upon request.

The location of your course can also be found in the My ContEd student portal by clicking on My Course Schedule.

COURSE CANCELLATION If a course is cancelled due to insufficient enrolment or other unforeseen circumstances, all registrants will receive a full refund, or may choose to transfer without charge to another course.

INCOME TAX RECEIPTS (T2202A)

SPECIAL NEEDS Please advise Continuing Education of any special needs requirements, such as disability and/or dietary requirements (if meal is included). Also, visit the U of C Disability Resource Centre website at: ucalgary.ca/drc/

YOUR PRIVACY Continuing Education is committed to protecting the privacy of its students.

Personal information is collected under the authority of the Post-secondary Learning Act. You will be asked to provide contact information when you register with Continuing Education or request information about Continuing Education courses and programs.

You will be sent a UCID number and password. You can access your personal information through the My ContEd Student Portal using the assigned UCID number and password.

The personal information you submit will form part of your student record and will be used to respond to your inquiries, to send you information about your application for admission to a course or program, to send you information about the courses and programs in which you are registered, and to prepare aggregate statistical data. On your student profile, you will have the ability to opt in to receive information about courses and programs offered by Continuing Education.

TRANSPORTATION AND PARKING The main and downtown campus are easily accessible by LRT and Calgary Transit bus routes. Visit www.calgarytransit.com or call 403.262.1000 for route assistance.

PARKING MAIN CAMPUS Temporary parking passes are available on the Main Campus for Continuing Education students. The passes can be purchased at the time of registration by phone or in person. The passes are available prior to the start of each term.

When purchasing, please indicate the term for which you require parking. Passes will be valid for lots #32 and #34 after 3:30 pm Monday to Friday and all day on Saturdays and Sundays. Passes will be sold on a firstcome, first-served basis and quantities are limited. Space is not guaranteed for pass holders. Refunds will be issued only in the event your class is cancelled.

PARKING DOWNTOWN CAMPUS There is a covered pay parking lot attached to the University of Calgary Downtown Campus and many pay surface and underground lots in the downtown area. See conted.ucalgary.ca/parking.

T2202A income tax receipts for eligible non-credit courses are available for download through the My ContEd portal in February. For more information, go to conted.ucalgary.ca and click on Forms and Policies. U of C Employee Tuition Support is considered a non-taxable benefit for employees of the University of Calgary. Employees should NOT request T2202As for courses paid via tuition support.

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GENERAL INFORMATION REFUND, WITHDRAWAL, AND TRANSFER POLICY Note: ‘course’ denotes any ContEd offering (course, seminar, workshop, etc.)

REFUND AND WITHDRAWAL POLICY Unless otherwise stated in the Receipt Notes section on your Confirmation of Registration, the following refund policy and deadlines apply. · If notice of a student’s withdrawal from a course is received ten calendar days or more prior to the start date of the course, the student may withdraw and receive a full refund. · If notice of a student’s withdrawal from a course is received less than ten calendar days prior to the start date of the course, a refund will not be issued.

Failure to return course materials included in the fees — in mint condition — at the time of withdrawal will result in the cost of the materials being deducted from the refund.

Exceptions to the policy include: Full-time, fast-track, professional designations, Academic Preparation, Travel Study, and others as stated on the confirmation of registration.

Refunds will be made via the original payment method. A refund by cheque may take two weeks or more to process.

TRANSFER BETWEEN COURSES Unless otherwise stated on the Confirmation of Registration, the following transfer policy, deadlines and fees apply.

For courses equal to or greater than 30 hours in length: · Requests to transfer out of a course will be allowed prior to the start of the second class session (or, in the case of online courses, prior to seven days following the commencement of the class). · If the request to transfer out of a course is received at least 10 days prior to the start date, a transfer fee will not be applied. · If the request to transfer out of a course is received less than 10 days before the start date, a $25 transfer fee will be applied.

For courses less than 30 hours in length: · Requests to transfer out of a course will be allowed only if received at least 10 days prior to the start date. No transfer fee will be applied. · Failure to return course materials included in the fees—in mint condition—at the time of transfer will result in the cost of the materials being added to the transfer fee. · In some cases the transfer fee may be adjusted to include non-refundable costs incurred by Continuing Education on behalf of the student.

Exceptions to this policy include: · Full-time, fast-track, professional designation, and Travel Study programs, and others as stated on the confirmation of registration.

PARTICIPANT SUBSTITUTION Some Continuing Education programs may accommodate requests to substitute an eligible participant in place of the initial registrant. Call 403.220.2866 for details.

When transferring to a course where the fee is less than the course in which the student originally registered, the student will be reimbursed the difference (minus a transfer fee when applicable). Refunds will be made via the original payment method.

A refund by cheque may take two weeks or more to process. Alternatively, a student will be responsible to pay the difference in fees when transferring to a course where the fee is greater than the course in which the student originally registered (plus a transfer fee when applicable).

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CERTIFICATES, GRADES AND GRADUATION ADMISSION REQUIREMENTS To register for a U of C Continuing Education course, you must be 18 years of age or older, unless otherwise specified, as in the case of programs that have been designed for youth.

A minimum of a senior high school diploma and relevant workplace experience is recommended for most certificate programs; however, we encourage you to discuss your situation and needs with a Continuing Education customer representative.

CERTIFICATE ADMISSION PROCESS A student who is applying for admission to a U of C Continuing Education certificate program must complete the application form at the back of this guide, or go to conted.ucalgary.ca and click Forms and Policies. Your admission to the program will lock in the requirements leading to your graduation.

Prior to admission, an applicant whose primary language is not English must demonstrate English language proficiency. For details go to conted.ucalgary.ca, and click on the Register tab where you will find English Language Requirements.

PREREQUISITE AND PROFICIENCY We recommend students complete core courses before taking other courses in a certificate program.

Prerequisite: Course that must be completed prior to registering in a course.

Proficiency: Level of skill or knowledge that is recommended prior to registering in a course.

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GENERAL INFORMATION ATTENDANCE AND PERFORMANCE

TRANSCRIPTS

You are strongly urged to attend all sessions. Some courses have specific attendance requirements. While instructors will assist students who must be away occasionally for work related travel or medical reasons, it is not appropriate to plan holidays during the session. Missing more than 25 percent of class hours may result in a failing grade. Continuing Education may review a student’s progress at any time and in the case of unsatisfactory performance, may refuse permission for the student to continue in the certificate program.

For information about official transcripts of Continuing Education Certificate programs please call 403.220.4705. For academic upgrading course transcripts, call 403.220.2952. The fee is $10 (GST exempt) per official transcript, and includes a student copy. VISA, MasterCard or American Express must be used if ordering by phone. Go to conted.ucalgary.ca and click on Forms and Policies for the online transcript request form.

GRADUATION REQUIREMENTS FOR ALL CERTIFICATE PROGRAMS A student must satisfy all requirements including: · Successfully complete the core, option and elective program requirements. · Attain a minimum of a C in all courses used to meet program requirements. · Attain minimum instruction hours to meet program requirements.

Note: In the case that a student attains a grade of C-, D+, or D in ONE course, the program director and Registrarial Services have the discretionary authority to approve a student for graduation. It will be the student’s responsibility to contact the program director to request approval.

It is the student’s responsibility to ensure that all requirements for graduation are fulfilled in a timely fashion. To assist students in this, advisors are available to meet with students to review their status and determine outstanding requirements. When all requirements are fulfilled, it is the student’s responsibility to apply to graduate.

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· Esmail and Safana Bharwani Bursary (Professional Management and Marketing Management Certificates) · Health and Safety Conference Society of Alberta Scholarships (Health, Safety, and Environment Certificate) · Human Resources Institute of Alberta Award (Human Resource Management Certificate) · Kay A. Pringle Memorial Scholarships (some Management Certificates) · Mary Cone Barrie Scholarship

PRIOR LEARNING ASSESSMENTS Each Continuing Education Certificate Program has specific policies regarding the award of advanced standing credits or seminar credits for prior learning. For more information please refer to the web page for individual certificate programs or call 403.220.2866.

AWARDS AND SCHOLARSHIPS Awards are given to deserving students not only for their academic achievement, but also for community involvement.

Award sponsors include both corporate and private donors.

To apply, you must meet eligibility criteria and submission deadlines. We encourage you to review the following list and apply for all scholarships that you may be eligible for:

· Thomas Brown and Linda Harvey Scholarship Application (Environmental Management Certificate)

ADDITIONAL INFORMATION For details on the following topics, go to conted.ucalgary.ca and link to Forms and Policies. · Appeals and Reappraisals · Application for Certificate Graduation · ContEd Grading System and Grades · Duplicate Statement of Grades · Examinations · Financial Assistance · Safewalk

· Continuing Education Endowment Award (Visual Design, Adult Learning, Writing Certificates) · Dick Martin Scholarship Award (Health, Safety, and Environment Certificate)

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INDEX

INDEX OF COURSES A

Accident Theory and Incident Investigation, 59 Accountability in the Workplace: Whose Job Is It?, 11 Accounting for Non-Financial Managers, 11 Adobe Illustrator, 44 Adobe Illustrator Advanced, 45 Adobe InDesign, 45 Adobe Photoshop, 45 Adobe Photoshop Advanced, 45 Adults as Learners, 30 Advanced Finance and Corporate/ Legal Structures, 78 Ancient Peru Tour, 116 Ancient World: Archaeology of the First Civilizations, 70 Application of Stable Isotopes, 59 Applied Photography, 74 Arabic 1, 65 Arabic 2, 65 Architectural Photography, 74 Art and Culture — Venice, 115 Art and Science of Leading Up, 12 Art History and Appreciation 1, 32 Art History of India, 71 Art of Container Gardening, 64 Art of Giving and Receiving Criticism, 12 Art of Reframing (CCR 208), 49 Assertiveness Skills, 12 Assessment and Material Development, 79 Assessment Practice in Career Development, 30 A Taste of French, 57 Auditing of HSE Management Systems and Compliance, 54, 59 Avoiding Construction Disputes, 34, 76

B

Basic Sculpture in Clay, 32 Bathroom and Kitchen Design, 64 Beginner Students, 57 Biology 1, 28 Biology 2, 28 Branding: What Designers need to Know, 32 Britain and India Part 2: The British Raj, 69 Building a Data Warehouse, 43 Building BI OLAP Solutions, 43 Building BI Reporting Solutions, 43 Building Database Applications with Microsoft ADO.NET and C#, 48 Building Great Customer Relationships, 13 Building Trust in the Work Environment, 13 Building Web Applications with Microsoft ASP.NET and C#, 48 Business and Leadership for HSE Professionals, 59

Business Communication for Internationally Trained Professionals, 35, 59 Business Intelligence Self-Service, 44 Business Management, 35 Business Partnering for Results, 13 Business Spanish 1, 67 Business Strategy, 35 Business Writing: For Professionals Whose First Language is not English, 53, 80

C

Canadian Art History and Appreciation, 71 Caravan Cities of Antiquity, 71 Career Development Foundations, 30 CFA Review Seminar Level I, 56 CFA Review Seminar Level II, 56 CFA Review Seminar Level III, 56 Challenges in Affordable Housing, 78 Chemistry 1, 29 Chemistry 2, 29 Chinese Ink Painting (Shui-Mo), 32 Chronic Disease and Your Health, 9 Churches and Cathedrals: Decoding Sacred Symbolism, 69 Club de Lectura en Español, 69 Coaching for Quality Performance, 14 Coaching to Lead, 14 Collaborative Learning Teams, 30 Colour for Homeowners, 64 Colour Theory 1, 32 Colour Theory 2, 33 Communicate to Influence and Persuade, 35 Communicating Interculturally, 35 Communication Strategies for Leading Groups, 35 Comparative Religion, 69 Compensation: Design and Practice, 35 Comprehensive Business Analysis Seminar — Part 1, 34 Comprehensive Business Analysis Seminar — Part 2, 34 Computer Programming Level 1, 48 Computer Programming Level 2, 48 Computer Programming Level 3, 48 Conducting Effective Interviews, 35 Confidence in Communication, 14 Conflict Dynamics in Groups (CCR 210), 50 Conflict Management, 36 Construction Costing, 36 Copy Editing and Proofreading, 81 Copywriting — Words that Sell, 81 Core Courses, 44 Corporate Event Planning, 36 Corporate Training, 27 Creative Acrylic Painting, 33

403.220.2866 | 1.866.220.4992 | CONTED.UCALGARY.CA

Creative Conflict Resolution: Making the Most of Differences, 15 Creative Negotiating, 15 Creative Writing 2, 81 Creative Writing Exploration, 82 Creative Writing Final Project, 82 Crime in the Workplace, 36

D

DALF C1/C2 Assessor Recertification Workshop, 58 Dealing with Anger (CCR 190), 50 Dealing with the Difficult Conversation, 15 Decoding Medieval Society, 71 Defining Issues and Setting the Agenda (CCR 201), 50 Deflowering Shakespeare, 9 DELF A1/A2/B1/B2 Assessor Recertification Workshop, 58 DELF Assessor Training Workshops, 58 DELF Preparation Workshops, 57 Design and Analysis of Ecological Field Experiments, 54 Designing Learning, 30 Design Principles, 33 Digital Photography — The Next Step, 75 Digital Prototyping with AutoCAD, 45 Digital Prototyping with Revit, 45 Digital SLR Photography — Fast Class, 75 Disability Management: An Integrative Approach, 36, 60 Diversity in Adult Learning, 30 Document Design, 82 Do Less and Achieve More: Zone of Optimal Performance, 16 Drama Theory and Acting for Everyday Presence, 71 Drawing 1, 33 Dutch 1, 65 Dutch 2, 65

E

Ecosystems: Functions and Impacts, 54, 60 Effective Writing in the Workplace, 16 E-Learning: Principles and Practice, 30 Emergency Planning for Industry, 37 Emergency Response, 60 Emotional Intelligence, 16 Emotional Intelligence: The Leader’s Advantage, 37 Employee Benefits, 37 Employee Relations: Policy Design and Documentation, 37 Empowering and Motivating Others Through Effective Delegation, 17

123

INDEX Energize Your Workplace: Inspiring and Motivating People, 17 English 2, 28 Enterprise and Strategic Analysis, 34 Environmental Impact Assessments and Reporting, 55 Environmental Issues and Canada’s Aboriginal Communities, 55 Environmental Law, 55, 60 Environmental Site Assessment, 55 Environmental Stewardship and Sustainability, 37, 55, 60 Ergonomics, 37, 60 ESL 1 - ESL 5, 52, 53 Ethics for Professional Practice, 31 Evaluation of Canadian Oil and Gas Properties, 52 Evenings With The Calgary Philharmonic, 71

F

Fall Migration on the West Coast of Vancouver Island, 72 Field of Adult and Community Education, 31 Financial Analysis and Planning for Non-Financial Managers, 17 Fire Prevention and Safety, 61 Footprints of Our Consumption, 8 Foundations of Collaborative Conflict Resolution (CCR 100), 50 Foundations of Collaborative Conflict Resolution: Workplace Focus (CCR 101), 50 Foundations of Personal Financial Management, 74 French, A Taste of, 57 French Conversation, 57 French I, 57 French II, 57 French III, 57 French Immersion Weekend, 57 French IV, 57 French V, 57 French VII (Français avancé), 57 Fundamentals of Supervision, 18

G

Galapagos – The Enchanted Islands and Amazon Basin Extension, 119 German 1, 66 German 2, 66 German Conversation, 66 Get Organized! Improve Your Workflow and Boost Your Productivity, 18 Getting Things Done Through Influence, 18 Global Warming and Climate Change, 37, 55, 61 GMAT Test Preparation, 29 Good Writing is Good Business, 19 Grants, Sales and Funding Proposals, 82 Growing Your Own Food Garden, 65

124

H

Harassment Investigations, 37 Hazard Assessment and Risk Management, 61 Health and Safety Management Systems: The Basics, 38, 61 Helping Skills in Career and Academic Advising, 31 History Of Design, 33 HR Perspectives on Work-Life Balance, 37 HTML5 and CSS3 with jQuery, 48 Human Behaviour in Organizations, 38, 62 Human Resource Management, 38 Human Resources Information Management, 38 Humans Evolving: The Natural History of Our Genomes Revealed, 7

I

Identifying Alberta Fish Species, 9 Importance of Human Factors, 62 India, 119 Industrial Safety Processes, 62 Integrated Marketing and Communications, 38 Integrated Workplace Health Management, 62 Integrative Listening: The Leader’s Edge, 19 Intensive Grammar and Style Clinic, 81 Interior Design — A Career!, 64 Interior Design — Level 2, 64 Interior Design — Residential, 64 Interior Design: What’s Comin’ and Goin’, 64 Intermediate and Advanced Students, 57 Internet Marketing, 39 Introduction to African History, 72 Introduction to Environmental Management, 55, 62 Islamic Art: Introduction to an Unseen World, 72 Italian 1, 66 Italian 2, 66 Italian 3, 66 Italian Conversation, 66 Italian for Travellers 1, 66 ITIL Foundations, 48

J

Japanese 1, 66 Japanese 2, 66 JavaScript Advanced, 49

K

Kitchen Design, 64 Korean 1, 66 Korean 2, 66

L

Landscape and Nature Photography, 75 Landscape Design, 65 Leadership in Action, 19 Leadership in Project Management, 39, 76 Leading to Engage Employees, 20

Leading with Cultural Intelligence, 20 Leading Yourself and Others Through Change, 20 Learning in the Workplace, 31 Leave a Lasting Impression and Increase Your Success, 21 Leveraging Generational Differences at Work, 21 Linguistic Structures, 79 Looking at Art: Forms and Ideas Since 1960, 72

M

Management Communications: Interpersonal Skills, 39, 62 Managing Investigations, 39 Managing Strong Personalities, 21 Mandarin 1, 67 Mandarin 2, 67 Marketing: Business to Business, 39 Marketing: Business to Consumer, 40 Marketing Principles, 40 Math 1, 28 Math 2, 28 Mediating Workplace Disputes, 40 Mediation Skills Level I (CCR 180), 50 Mediation Skills Level II (CCR 290), 51 Meeting the Challenge of Leadership, 22 Mental Toughness: Training for Success, 22 Mentoring Skills, 22 Metrics and Measurement, 40 Microsoft Access Level 1, 45 Microsoft Access Level 2, 45 Microsoft Access Level 3, 46 Microsoft Excel Level 1, 46 Microsoft Excel Level 2, 46 Microsoft Excel Level 3, 46 Microsoft Macros and VBA Level 1, 46 Microsoft Macros and VBA Level 2, 46 Microsoft Outlook Levels 1 and 2, 46 Microsoft PowerPoint Levels 1 and 2, 46 Microsoft Project Levels 1 and 2, 47 Microsoft SharePoint Levels 1 and 2, 47 Microsoft SQL Server Administration Level 1, 49 Microsoft SQL Server Administration Level 2, 49 Microsoft SQL Server Development Level 2, 49 Microsoft Visio Levels 1 and 2, 47 Microsoft Word Level 1, 47 Microsoft Word Level 2, 47 Microsoft Word Level 3, 47 Mindfulness Meditation, 73 Mindfulness Meditation 2, 73 Mixed-Use Real Estate Development, 78 Moles, Sleeper Cells and Dead Drops: Intelligence During the Cold War, 70 Mutual Transformations: Human and Environment Interactions, 70 Myths and Mental Illness, 7 Myths of Ancient Greece and Rome, 70

403.220.2866 | 1.866.220.4992 | CONTED.UCALGARY.CA

INDEX N

Namibia: Deserts and Wildlife, 117 Naturopathic Medicine Level 2, 70 Negotiating Skills for Women, 23 Negotiating With Difficult People: Making It Hard To Say No (CCR 207), 51 Negotiation Skills Level I (CCR 170), 51 New Orleans Jazz Festival, 114 Normandy and Loire, 114

O

Occupational Hygiene: The Basics, 40, 56, 63 Oil Sands: Overview, Environmental Impacts, and Regulations, 40, 56, 63 Organizational Learning, 31 Overview of Strategic Planning, 23

P

Parent Effectiveness Training, 73 Parenting Today’s Teen, 73 Part Time ESL Placement Test, 52 Performance Improvement Through Appraisal, 41 Performance Management and Training, 41 Performance Measures for Organizations, 41 Personal Investment Strategies, 74 Personal Investment Strategies: Advanced, 74 Personality Psychology: The Science of Who We Are, 7 Personnel Security, 41 Photography 2, 75 Photography I — Digital, 75 Photography in the Garden, 75 Photography — Lighting, 75 Physical Security Planning, 41 Physics 1, 29 Physics 2, 29 Polish 1, 67 Portuguese 1 (Brazilian), 67 Portuguese 2 (Brazilian), 67 Portuguese 3 (Brazilian), 67 Power and Science of Coaching, 23 Powerful Presentations, 24 Procurement and Contract Management, 76 Professional Writing Basics, 82 Project Management and Risk, 77 Project Management: HR and Communication, 76 Project Management: Level I, 41, 77 Project Management: Level II, 41, 77 Project Management Professional (PMP)® Exam Preparation, 77 Project Planning: Hit the Ground Running, 77 Project Quality Management, 77 Pronunciation, 53 Public Relations, 42 Publishing and Promoting Your Work, 82

R

Real Estate Law, 78 Real Estate Marketing, 78 Recruitment and Selection, 42 Regulations, Roles, and Responsibilities for HSE Professionals, 63 Reinventing Your Life from Ordinary to Extraordinary, 24 Relational Databases Fundamentals, 49 Resolving Conflict in Groups Level II: Facilitating the Collaborative Process (CCR 260), 51 Resolving Conflict on the Frontline: Demonstrating Leadership at Work (CCR 200), 51 Risk Assessment and Treatment, 42 Risk Financing, 42 Risk Management Principles and Practices, 42 Risk Navigation: Strategies for Major Capital Projects, 77 Roman and Medieval Provence: An Historical Journey, 115 Russian 1, 67 Russian 2, 67

S

Sales Management and Strategies in Real Estate Development, 78 SAP Project Management, 78 Science Writing, 83 Sculpting in Stone, 33 Secrets to Networking Success, 24 Security Law, 42 Shifting from Positions to Interests (CCR 202), 51 Sign Language 101, 65 Sign Language 103, 65 Sign Language 201, 65 Sign Language 202, 65 Sketching Interiors, 64 Sleeping with an Elephant: CanadianAmerican Relations, 70 Social Media and More, 31, 83 Social Media Strategies, 43 Spanish, Business, 67 Spanish 1 - Spanish 9, 67, 68 Spanish Conversation 1, 68 Spanish Conversation 2, 68 Spanish Conversation 3, 68 Spanish for Travellers 1, 67 Spanish Modules, 69 Strategic Planning, 43 Strategic Selling, 43 Strategic Writing for Public Relations and Marketing, 83 Strengthening Your Leadership Skills, 25 Stress Less: Managing What’s On Your Mind, 25 Successful Teams: How to Build Them, 25 Succession Planning for the 21st Century Workforce, 43

403.220.2866 | 1.866.220.4992 | CONTED.UCALGARY.CA

T

Taxation of Canadian Oil and Gas Companies, 73 Teaching Online, 31 Teaching Practicum — ESL, 79 Teaching Skills and Systems 1 — ESL, 80 Teaching Skills and Systems 1 — IHL, 80 Teaching Skills and Systems 2 — ESL, 80 Teaching Skills and Systems 2 — IHL, 80 Team Survival Skills: Take it Outside!, 26 Technical Writing and Documentation, 83 Technocreep: The Surrender of Privacy and The Capitalization of Intimacy, 8 The Business of Photography, 75 The Great Bear Rainforest: Spirit Bears, Grizzlies and Ancient Forests, 118 Time Management, 26 TOEFL Test Preparation, 53 Toxic Workplaces: Strategies to Create Healthy Environments, 26 Train the Trainer 1, 31 Train the Trainer 2, 31 Travel Writing, 81 Tree Care, 65 TSL Fundamentals — ESL, 79 TSL Fundamentals — IHL, 79 TSL — Methodology, 79

U

Understanding and Preparing for Retirement, 74

V

Vienna, Wachau, Cesky Krumlov and Salzburg: UNESCO World Heritage Sites in the Heart of Europe, 117

W

War on Film, 72 Waste Management Systems, 56, 63 Watercolour 2, 33 Water Management for the 21st Century, 56, 63 Wild Brazil: Pantanal Wetlands & Iguazú Falls, 116 Writing a Novel: First Draft, 83 Writing Creative Non-Fiction, 83 Writing for Children and Youth, 83 Writing Poetry, 84 Writing Short Fiction, 84 Writing Tools, 84 Writing Well, 84 Writing Winning Proposals, 27

Y

Your Everyday Presence, 8

125

CERTIFICATE ADMISSION FORM

Please select your certificate(s): $95 non-refundable application fee Adult and Community Education Adult Learning, specializing in:

Adult and Community Education

Career and Academic Advising

e-Learning

Workplace Learning Business Intelligence Career and Academic Advising Creative Writing Database Administration Digital Media Design e-Learning Emerging Leaders Environmental Management French Language and Culture

FSL Foundations

FSL Intermediate French Language Studies Front-End Web Development Graphic Design Health, Safety and Environment Human Resource Management IT Fundamentals Marketing .NET Development Office Applications Professional Management

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Business and Technical Writing

Marketing and Public Relations Project Management Fundamentals Public Relations Management Real Estate Development Security Management Spanish Language and Culture

Level 1

Level 2 Teaching Second Languages, specializing in:

TESL Level 1

TESL Level 2

TIHL Level 1

TIHL Level 2 Visual Design

General Specializing in:

Art, Theory and Practice

Interior Design

Photography Workplace Learning

126

University of Calgary Main Campus Education Tower 1120 2500 University Drive NW Calgary, Alberta, T2N 1N4 Phone 403.220.2866 | Fax 403.284.9242

University of Calgary Downtown Campus Room 229 906 8 Avenue SW Calgary, Alberta, T2P 1H9 Phone 403.220.2866 | Fax 403.284.5702

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1 2 English Language Proficiency Is English your primary language? Yes

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If no, you must review and meet Continuing Education’s English Language Proficiency requirements. They can be found at conted.ucalgary.ca; click on Forms and Policies; then English Language Requirements.

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403.220.2866 | 1.866.220.4992 | CONTED.UCALGARY.CA

COURSE REGISTRATION FORM GENERAL INFORMATION University of Calgary Main Campus Education Tower 1120 2500 University Drive NW Calgary, Alberta, T2N 1N4 Phone 403.220.2866 | Fax 403.284.9242

University of Calgary Downtown Campus Room 229 906 8 Avenue SW Calgary, Alberta, T2P 1H9 Phone 403.220.2866 | Fax 403.284.5702

1. Course Title

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403.220.2866 | 1.866.220.4992 | CONTED.UCALGARY.CA

127

E N G LI S H L A N G UAG E P ROG R A M INTENSIVE IMMERSION COURSES AND PROGRAMS Do you know someone who would like to come to Calgary to learn English?

Continuing Education’s English Language Program is a full-time program for international students and landed immigrants who would like to advance their English communication skills.

Students are immersed in English instruction and Canadian culture for 13 weeks in the spring, winter or fall. Intensive onemonth programs are also offered in the summer and winter.

Courses are available for beginner to advanced learners. For more information on the English Language Program, go to ucalgary.ca/esl or call 403-220-3301.

FA M I LI E S N E E D E D Would you like to open your home to an international student attending the English Language Program?

CALGARY

CANADA

We are looking for families located within 50 minutes of the University, that can provide students with an Englishspeaking home environment, their own separate bedroom and three meals a day. Remuneration is provided. For more information on hosting a student, visit us online at ucalgary.ca/esl/homestay or email homestay@ucalgary.ca

UCALGARY.CA/ESL 1.403.220.3301 ESL@UCALGARY.CA

FREQUENTLY CALLED NUMBERS Bookstore: Main Bookstore: Downtown Campus Security: Main Campus Security: Downtown

403.220.5937 403.220.2158 403.220.5333 403.473.2614

Downtown Campus Library Health and Recreation Centre Main Switchboard Micro Store

403.210.6666 403.220.7241 403.220.5110 403.210.9881

Parking Services Safewalk: Main Service Stop (Degree credit) Taylor Family Digital Library

403.220.6771 403.220.5333 403.210.7625 403.220.5962

MAIN CAMPUS: 2500 UNIVERSITY DRIVE NW AD AB BI CCIT -

Administration Art Building Biological Sciences Calgary Centre for Innovative Technology CH - Craigie Hall DC - Dining Centre EDC - Education Classroom Block EDT - Education Tower EEEL - Energy, Environment, Experiential Learning EN - Schulich School of Engineering ES - Earth Science HMRB Heritage Medical Research Building IH - International House & Hotel Alma ICT - Information & Communications Technologies KNB - Kinesiology KNB - Kinesiology B (Jack Simpson Gym) MFH - Murray Fraser Hall MH - MacEwan Hall MB - MacKimmie Library Block MT - MacKimmie Library Tower MS - Math Science MSC - MacEwan Student Centre OO - Olympic Oval PF - Professional Faculties RC - Rozsa Centre RT - Reeve Theatre SA - Science A Building SB - Science B Building SH - Scurfield Hall SS - Social Science ST - Science Theatres TFDL - Taylor Family Digital Library TRA - Trailer A TRC - Trailer C TRD-H Trailer D - H UT - University Theatre

Public Parking Main Entrance

DOWNTOWN CAMPUS: 906 8 AVENUE SW PARKING 7 Ave SW

P7

7 St SW

P5

University of Calgary Downtown Campus

8 St SW

9 St SW

P6

C-Train stop Southbound

P8 P1

C-Train C-Trainstop stop Northbound Northbound

7 Ave SW

Century Gardens

8 Ave SW

P4

P9 9 Ave SW 9 Ave SW

P3

P1 P2 P3 P4 P5 P6 P7 P8 P9 P10

906 8 Avenue SW (Impark — attached to the University of Calgary Downtown Campus) 830 9 Avenue SW (Calgary Parking Authority) 920 9 Avenue SW Continental Towers (Impark) 919 8 Avenue SW (Impark) 1001 8 Avenue SW (Impark) 1027 8 Avenue SW (Impark) 1001 7 Avenue SW (Impark) 909 7 Avenue SW Garden Towers (Vinci) 825 8 Avenue SW (Vinci) 725 9 Avenue SW (Centennial)

Calgary Parking Authority: 403.537.7000 Impark: 403.299.7275 Vinci Park: 403.296.1820

P2

P10

Map Source: Google

403.220.2866 | 1.866.220.4992 | CONTED.UCALGARY.CA

CALGARY TRANSIT STATIONS Southbound: 7 Avenue between 8 Street and 7 Street SW Northbound: 7 Avenue at the corner of 7 Street and 7 Avenue For Calgary Transit routes and schedules, call 403.262.1000, or visit www.calgarytransit.com

TWO LOCATIONS TO SERVE YOU...

Main Campus Education Tower 1120, 2500 University Drive NW

Downtown Campus Room 229, 906 8th Avenue SW

GOOD THINKING. | CONTED.UCALGARY.CA | 403.220.2866

University of Calgary Continuing Education 2500 University Drive NW Calgary, Alberta, Canada T2N 1N4

2538016