University of Calgary Continuing Education Winter, Spring, Summer 2016 by University of Calgary Continuing Education

PROGRAM GUIDE JANUARY - AUGUST 2016

Explore your possibilities Over 1,200 courses for personal and professional development available year-round.

conted.ucalgary.ca good thinking.

on the cover

How to register After reviewing courses in this publication, be sure to check conted.ucalgary.ca for additional information. In many cases, you will find course details that may help with your decision to register.

Amanpreet Jatana, Graduate. Certificate in Visual Design specializing in Photography.

“I’m so happy I found Continuing Education,” says Amanpreet Jatana, a graduate of the Certificate in Visual Design specializing in Photography. “No matter what your age, it can work for you.” Amanpreet’s photography certificate fulfills a personal goal that she set aside for more than a decade while she worked to realize a family dream. In 2001, at the age of 17, Amanpreet arrived from India to live with her aunt in Calgary and by 2007, she was ready to bring her family to Canada. A year later, she married, and soon after began her own family. It was Amanpreet’s brother who introduced her to UCalgary in 2010. She chose to pursue the Visual Design program and has since gone on to work towards the Graphic Design certificate. Amanpreet has established her own business — photographing families, babies, and kids’ birthday parties. “Photography is both my business and my passion,” she says. “My business is small now, but I hope to see it grow.”

good thinking.

Registrations are accepted on a first-come, first-served basis for all Continuing Education courses. Some courses fill quickly, although in most cases you can be added to a waiting list and contacted if a space becomes available or if there are enough students for a second class. You must be at least 18 years of age to enrol in a Continuing Education course or certificate program unless otherwise specified, as in the case of a program designed specifically for youth. For most certificate programs, a minimum of a senior high school diploma and work experience are recommended, but not required. The Certificate in Video Game Development for Secondary School Students only accepts students from 13 to 16 years of age. If English is not your first language, please review the English language proficiency requirements at conted.ucalgary.ca; click on Forms and Policies; then English Language Requirements. If you have any questions, please contact an advisor at 403.220.2866.

FORMS

A course registration form can be found on page 135 of this publication. All other forms, including certificate admission and advanced standing, are available at conted.ucalgary.ca under Forms and Policies.

ONLINE

conted.ucalgary.ca Online registration is available 24/7. Once you have selected a course section, simply follow the links to My Cart to check out. You can pay for courses online using Visa, MasterCard or American Express. A receipt will be emailed to you to confirm your registration.

BY PHONE

403.220.2866 1.866.220.4992 (toll-free) Phone-in registrations are accepted during regular office hours.

IN PERSON, BY MAIL, OR BY FAX University of Calgary Main Campus Office hours: Monday to Friday 8:30 am – 4:30 pm Education Tower, 11th Floor 2500 University Drive NW Calgary, Alberta T2N 1N4 Fax: 403.284.9242 University of Calgary Downtown Campus Office hours: Monday to Friday 8:30 am – 4 pm 2nd Floor, 906 8 Avenue SW Calgary, Alberta T2P 1H9 Fax: 403.284.5702

PAYMENT METHODS

Fees are to be paid in full by cash (main campus only), cheque, money order, Visa, MasterCard, or American Express. To invoice your employer, a purchase order number must be provided when registering by phone. When registering by mail or fax, please include a copy of the purchase order with your registration form. Cheques and money orders are to be made payable to University of Calgary.

MY CONTED STUDENT PORTAL

My ContEd provides you with access to your courses and records as far back as 2003. The student portal is secure. Only you can view your personal information. If you have taken a course since 2003, you have a UCID and can log in as an existing student to gain immediate access to your student profile. If you are a new student, you can log in as a new user to receive a temporary user name that will allow you to create a free account and access your profile. If you experience problems logging in to My ContEd, please try the Forgot Password or Forgot UCID links on the login page. For assistance please call 403.220.2866.

This federal/provincial grant is a funding opportunity for employers to develop their workers to meet the company’s needs. For employees, the grant is an opportunity to access training that will develop the skills and knowledge they need for greater success in the workplace. Through this grant, the government may contribute up to $10,000 per trainee, while employers must cover a minimum of one third of direct training costs. Applications are made by the employer. Visit www.albertacanada.com/opportunity/employers/jobgrant.aspx for additional details.

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

general information

COURSES AND PROGRAMS

On the Cover................. Inside Front Cover How to Register..............................................1 Canada - Alberta Job Grant.......................1 Flexible Programs.........................................4 General Information.................................128 Index of Courses.........................................131 Course Registration Form...................... 135 English Language Program...................136 Campus Maps and Frequently Called Numbers............ Inside Back Cover

INTEREST AREAS Academic Preparation...............................32 ONE DAY @ UCALGARY 6

BUSINESS SEMINARS 11

Academic Upgrading — Undergraduate.....................................32 Exam Preparation — Post Graduate...................................... 33 Adult and Community Education...............................................33, 90

COURSES 32

Adult Learning.....................................33, 90 Art........................................................... 36, 114

CERTIFICATES 88

PROFESSIONAL DESIGNATIONS

117

Art and Design Educational Travel .............................37, 127 Business Analysis................................38, 117 Business and Management..................... 39

TRAVEL STUDY 122

Business and Technical Writing..............................84, 108 Business Intelligence..........................49, 91 Business Process.................................48, 117

Business Seminars....................................... 11

Integrated Digital Media................. 49, 102

Personal Interest and Wellness............. 76

Corporate Training.............................. 11

Interior Design.....................................67, 114

Parenting................................................77

Collaborative Leadership................... 11

Landscaping........................................ 68, 114

Personal Finance................................. 78

Emerging Leaders........................ 15, 95

Languages of the World.......................... 69

Photography.........................................78, 114

Career and Academic Advising...... 33, 92

American Sign Language................. 69

Professional Management............. 39, 104

Chinese Adult Learners Program......... 48

Arabic..................................................... 69

Community Services Program............... 49

Dutch....................................................... 69

Professional Management â&#x20AC;&#x201D; Economic Developers................. 39, 105

Computer and Business Technology... 49

French.............................................. 70, 97

Conflict Resolution............................ 56, 118

German................................................... 70

Construction Management............ 39, 104

Greek....................................................... 70

Corporate Training....................................... 11

Italian...................................................... 70

Creative Writing..................................84, 92

Japanese................................................ 71

Project Management Fundamentals..................................... 79, 109

Database Administration.................. 49, 93

Korean..................................................... 71

Public Relations Management....... 39, 110

Document Management...................49, 94

Mandarin................................................. 71

Quantity Surveying............................39, 121

e-Learning.............................................33, 94

Polish....................................................... 71

Real Estate Development...................81, 111

Emerging Leaders................................ 15, 95

Portuguese (Brazilian) ...................... 71

Risk Management......................39, 104, 121

Engineering.................................................. 59

Russian....................................................72

Security Management........................39, 111

English as a Second Language ............. 59

Spanish............................................ 72, 112

Spanish Language and Culture ..... 72, 112

Environmental Management.......... 60, 96

Lean Six Sigma Green Belt Training.............................48, 117

Strategic Management.................... 39, 104

Finance.................................................. 63, 119 French Language and Culture........ 70, 97 Front-End Web Development.........49, 98 Graphic Design.............................36, 49, 98 Health and Safety.............................. 64, 119 Health, Safety and Environment....64, 99 Human Resource Management....39, 100 Human Resources..............................39, 120 IT Fundamentals................................. 49, 101 IT Service Management (ITIL)...... 49, 120

Liberal Arts...................................................73 Daytime Classes...................................73 Evening Classes....................................74 Marketing..............................................39, 102 Marketing and Public Relations Writing...............................84, 108

Professional Management â&#x20AC;&#x201D; PEG................................................... 39, 105 Professional Writing.........................84, 108 Project Management........................79, 120

Teaching Second Languages..........82, 113 Travel Study................................................122 Video Game Development for Secondary School Students................................................ 49, 114 Video Production............................... 49, 114 Visual Design..........................36, 67, 78, 114

.NET Development........................... 49, 103

Workplace Learning...........................33, 116

Office Applications........................... 49, 103

Writing...........................................84, 92, 108

Oil and Gas Taxation................................. 76

Youth Programs.......................................... 87

One Day @ UCalgary...................................6

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

Flexible programs

on campus. downtown. online. At University of Calgary Continuing Education, all certificate programs have been developed with part-time learners in mind, making it possible for you to pace your program to fit your life. Given that most students have other significant time commitments, we recommend taking no more than two courses at one time.

FLEXIBLE COURSE DELIVERY

Courses are offered in a variety of formats including classroom and online. Occasionally, courses are offered in a blended format — partially in the classroom and partially online. Some certificates are achieved completely in the classroom, others completely through online learning. Some certificate programs give you the choice of taking your courses in either format.

TAKING COURSES IN THE CLASSROOM

Continuing Education courses are held at the University of Calgary main and downtown campuses at times that are convenient for adult learners. Class times vary, depending on the program. University of Calgary Main Campus 2500 University Drive NW University of Calgary Downtown Campus 906 8th Avenue SW

TAKING COURSES ONLINE

Learning online takes the learning experience out of the traditional classroom and on to the Internet. Most of Continuing Education’s online courses are instructor-led, interactive courses. Students work within scheduled start- and enddates and observe set timelines for learning activities and assignments. For most courses, students are free to choose when they go online during the week. However, some courses require that students attend online classes on designated dates and at designated times. For courses that allow you to choose when you will go online, you should plan to log in to the University’s online learning software three to four times per week in order to keep pace with the class. You should plan on studying and working approximately six hours per week per course.

UNCERTAIN ABOUT ONLINE LEARNING?

Before taking your first instructorled, interactive online course, you will be required to take BMC 352 Learning Online. This course is your chance to practise online learning in a safe environment.

BMC 352 LEARNING ONLINE

Discover more about yourself as an online learner in a supportive environment and ultimately determine if online learning is for you. Compare your current skills, habits and technical knowledge against what’s typically required for success in Continuing Education online courses. Whatever your starting point, you will develop and improve your abilities to connect, communicate and collaborate with others online. If you have previously taken an online course, you may apply to have the BMC 352 Learning Online requirement waived. If you have previously taken BMC 152 Learning Online, you are not required to take BMC 352 Learning Online. Note: New sections of this course are added regularly as demand requires. For an up-todate list of currently offered sections, go to conted.ucalgary.ca/learningonline, or for access to the Learning Online Prerequisite Waiver Form, go to conted.ucalgary.ca/elearn/

COURSE: BMC 352 | 10 Hours | $175

TO REGISTER: PAGE 1 | CERTIFICATES: PAGE 88 | DESIGNATIONS: PAGE 117 | DAYS: MTWRFSU

general information

Certificates Available Online While most certificates offer some courses in an online format, the following certificates can be completed entirely online.

Pete Barker, Graduate.

Security Management Certificate. · Adult and Community Education · Adult Learning specializing in:

› › General

› › Adult and Community Education

› › Economic Developers

› › Career and Academic Advising

› › Professional Engineers and Geoscientists (PEG)

› › e-Learning › › Workplace Learning

· · · · · · · · · · · · ·

· Professional Management

Business Intelligence Career and Academic Advising Creative Writing Database Administration Document Management NEW e-Learning Front-End Web Development Health, Safety and Environment Human Resource Management IT Fundamentals Integrated Digital Media NEW Marketing .NET Development

· Professional Writing specializing in: › › Business and Technical Writing › › Marketing and Public Relations

· Public Relations Management · Security Management · Teaching Second Languages specializing in: › › Teaching English as a Second Language (TESL) › › Teaching International and Heritage Languages (TIHL)

· Video Production NEW · Workplace Learning

For a complete list of certificates see page 88.

When Pete Barker realized that for the first time in a long time he had spare time on his hands, he decided to enrol in Continuing Education courses. “My kids are grown, my wife works in the day, and I work shifts. So I had time on my hands and wanted to fill it with something beneficial,” says Pete, a sergeant with the Calgary Police Service, and a graduate of both the Professional Management and Security Management certificate programs. “I really like the online format,” says Pete. “I can work on my classes in the day, and walk my dog and take breaks whenever I want. “This past winter, I took a holiday to Phoenix, and rather than not enrol in courses that semester, I just took my laptop along. It worked great.” “Taking Continuing Education courses has made me think about things I’ve never thought of before, and the learning has definitely benefited me.”

good thinking.

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

one day @ ucalgary

Expand your mind...

on Saturdays.

One Day @ UCalgary presents engaging and affordable learning opportunities for anyone with a desire to learn. These dynamic single-day courses provide access to some of the most engaging instructors that the University of Calgary has to offer. The courses are held at the University’s Main Campus and focus on a diverse range of topics. 403.220.2952 adedlife@ucalgary.ca

Jan 16

The Great Melt: Geopolitics of the Changing Arctic NEW

Jan 23

Sport in Ancient Greece NEW

Jan 30

Personality Psychology: The Science of Who We Are

Feb 6

Metabolic CSI: What’s in the Blood? NEW

Feb 20

S’Blood, I’m Speaking Shakespeare?! NEW

Mar 5

Schizophrenia: Truths and Myths NEW

Mar 12

Technocreep: The Surrender of Privacy and the Capitalization of Intimacy

Mar 19

Your Everyday Presence

Apr 9

Leonardo da Vinci: A Man of Mystery NEW

Apr 23

Carpets and Textiles Close Up: Exploring Nickle Galleries’ Collection NEW

May 7

Chronic Disease and Your Health NEW

May 14

Exploring the History of the University of Calgary NEW

TO REGISTER: PAGE 1 | CERTIFICATES: PAGE 88 | DESIGNATIONS: PAGE 117 | CAMPUS: MAIN OR DOWNTOWN (DT) | DAYS: MTWRFSU

one day @ ucalgary THE GREAT MELT: GEOPOLITICS OF THE CHANGING ARCTIC NEW

SPORT IN ANCIENT GREECE NEW

PERSONALITY PSYCHOLOGY: THE SCIENCE OF WHO WE ARE

Saturday, January 23 Saturday, January 16 The Arctic faces transformation of epic proportions. It was a forbidding and formidable region that remained a location of beauty, wonder and mystery. Its extreme climates and geographical expanse meant that it remained off limits except for its northern indigenous population for much of its history. Did you know that some believe that the Arctic may contain up to 13 per cent of the worlds undiscovered oil and 30 per cent of its undiscovered natural gas? Learn about at least four major transformational processes that are recasting the entire world. These include climate change, resource development, new technologies, and new geopolitical forces. Any one of these forces by itself would alter the Arctic, but all four taken together mean that the Arctic is now becoming very different from what it was. You will examine each of the four individually and then consider how they interact to produce the overall transformation that is now occurring.

COURSE: FIF 621 | 6 Hours | $75 + GST 001 | Jan 16 | S | 9 am - 4 pm | Main Instructor: Rob Huebert, PhD

Rob Huebert is an associate professor in the UCalgary Department of Political Science. He has also served as the associate director of the Centre for Military and Strategic Studies, and in November 2010, he was appointed to the Canadian Polar Commission. He has taught at Memorial University, Dalhousie University, and the University of Manitoba. His areas of research include: international relations, strategic studies, the Law of the Sea, maritime affairs, Canadian foreign and defence policy, and circumpolar relations. His most recent book, Canada and the Changing Arctic: Sovereignty, Security, and Stewardship, was co-authored with Whitney Lackenbauer and Franklyn Griffiths.

Have you heard about the Olympic Games and the marathon race? Did you know that only one originated in Ancient Greece? Did you know that stadium refers to the actual distance that the athletes ran? Did you know that stretching after sport is not a 20th century invention? If you want to know why we still throw the discus or wrestle, or if you want to know about the origins of many of our sports, come to this class. Learn about ancient sport modalities and their practice as well as the social status of athletes, and the role of sports in education and war. And yes, discuss the criticism of athletes by philosophers who did not make near as much money as athletes.

COURSE: FIF 616 | 6 Hours | $75 + GST 001 | Jan 23 | S | 9 am - 4 pm | Main Instructor: Reyes Bertoli, PhD

Reyes Bertolín received her MA in Classical Philology from the University of Valencia, Spain and her PhD in Indo-European Linguistics from the University of Freiburg, Germany. She moved to Calgary in 1996. Reyes is very interested in the study of Greek epic and it is through it that she became interested in sport in Greece. She has written several articles on the topic and is finishing a book about ancient Greek athletes.

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

Saturday, January 30 What have scientists learned about human personality? What are the basic personality characteristics? Why are people so different? Is it due to nature or nurture? Do animals have personality? How did personality differences evolve? How do personality traits matter to our health, relationships, work, politics and religion? Complete a personality inventory to learn about your own personality or that of a person you know well.

COURSE: FIF 600 | 6 Hours | $75 + GST 005 | Jan 30 | S | 9 am - 4 pm | Main Instructor: Kibeom Lee, PhD

Kibeom Lee is a professor of psychology at the University of Calgary. Currently, he serves on the editorial boards of the European Journal of Personality, Journal of Research in Personality, and Journal of Occupational and Organizational Psychology. Lee has published over 80 peer-reviewed articles. He and his colleague, Michael Ashton, PhD, are widely known for their discovery of the H factor, their HEXACO Personality Inventory, and their recent book for general audiences titled “The H Factor of Personality: Why Some People Are Manipulative, Self-Entitled, Materialistic, and Exploitive—And Why It Matters for Everyone”.

one day @ ucalgary METABOLIC CSI: WHAT’S IN THE BLOOD? NEW

S’BLOOD, I’M SPEAKING SHAKESPEARE!?! NEW

SCHIZOPHRENIA: TRUTHS AND MYTHS NEW

Saturday, February 6

Saturday, February 20

Saturday, March 5

Have you ever wondered how CSI (Crime Scene Investigation) specialists catch a criminal using a very small blood sample collected at a crime scene as evidence? This is possible only if a unique genetic (DNA) fingerprint can be found in the sample. In a similar way, metabolomics researchers look for the chemical fingerprints and metabolic patterns in blood, urine or any other biofluid to identify features that are related to an individual’s health, diet, medications or environment. More than 100 different metabolites can be measured from one single drop of blood. Discover how the metabolomics approach can lead to a simple blood/ urine test that will give physicians the tools for early recognition of disease, rapid diagnosis, and initiation of appropriate treatment, all of which are key to improving human health. The class will also include a lab-tour and simple lab-based exercises to become familiar with the equipment used in metabolomics-based studies.

Shakespeare’s plays should be fun. Shakespeare was an actor who wrote for actors. His plays were meant to be seen and heard, not read. Our daylong session will embrace techniques that unlock the mysteries of how to actually make sense of Shakespeare. We will explore a number of the more well known passages from such plays as Romeo and Juliet, Hamlet, MacBeth and Othello. Both the soliloquay and the scene will be examined. At the end of the day, you will know how to actually speak Shakespeare’s words, and will also know what they mean. (S’Blood = God’s Blood).

Schizophrenia is one of the most common, most feared, and most misunderstood mental disorders. This may be because – for most of us – our impression of schizophrenia has been formed by the media. Join us for a day of busting myths and revealing truths as we find answers to some of the most common questions about the disorder. What is the true association between schizophrenia and violence? Why do people commonly think schizophrenia is the same as ‘split’ personality? What makes people hear or see things that aren’t there? Why do some people with schizophrenia develop distorted beliefs? Our discussions will be based on current best knowledge of the disorder including the symptoms, causes, treatment, and historical background. Come have your questions answered in this one day workshop and leave with a better understanding of what schizophrenia is and isn’t.

COURSE: FIF 626 | 6 Hours | $75 + GST 001 | Feb 6 | S | 9 am - 4 pm | Main Instructor: Beata Mickiewicz, PhD

Beata Mickiewicz is a research associate in the Department of Biological Sciences at the University of Calgary. She obtained her doctorate in biochemistry at the University of Gdansk in Poland. Beata’s current research and interests are mainly focused on applying metabolomicsbased approaches in developing new biomarkers for infectious diseases and cancer. She strongly believes that introducing science to general public is an important part of society growth. Teaching allows Beata to meet new people, stimulate her students, and share her enthusiasm in daily work.

COURSE: FIF 617 | 6 Hours | $75 + GST 001 | Feb 20 | S | 9 am - 4 pm | Main Instructor: Kevin McKendrick

Kevin McKendrick has enjoyed a successful career in theatre for over 35 years as a performer, director and teacher. He studied at the Banff School of Fine Arts, Mount Royal College, and Canadian Mime School. In 1976 he co-founded ARETE, a physical theatre which toured internationally for thirteen seasons. Kevin produced Shakespeare in the Park in Calgary for six seasons. He has directed plays in Toronto, Winnipeg, Saskatoon, Edmonton, Calgary, Kamloops, and Vancouver. Selected credits include: Evil Dead: The Musical, Race, Urinetown (Ground Zero Theatre/Hit and Myth), Frozen, The Trestle at Pope Lick Creek (Sage Theatre), Glenn (Blacklist Theatre), The Hobbit (Manitoba Theatre for Young People), and Billy The Kid (Alberta Theatre Projects). Kevin has been nominated for eight Betty Mitchell Awards in Direction or Fight Direction. Kevin teaches acting, including Shakespeare, in the Drama Department of the University of Calgary.

COURSE: FIF 629 | 6 Hours | $75 + GST 001 | Mar 5 | S | 9 am - 4 pm | Main Instructor: Vina Goghari

Vina Goghari is a registered clinical psychologist and associate professor of psychology. She has experience with both assessment and therapy for individuals with mental health issues. She specializes in working with individuals with schizophrenia and their families. Vina has an active research program in studying cognitive and biological markers of illness. She has taught a number of courses at the University of Calgary, including Abnormal Psychology, Clinical Psychology, and Humour and Happiness. One of her key goals is to make the general population aware of research findings and psychoeducation in general to promote less stigma and early assessment and intervention.

TO REGISTER: PAGE 1 | CERTIFICATES: PAGE 88 | DESIGNATIONS: PAGE 117 | CAMPUS: MAIN OR DOWNTOWN (DT) | DAYS: MTWRFSU

one day @ ucalgary TECHNOCREEP: THE SURRENDER OF PRIVACY AND THE CAPITALIZATION OF INTIMACY Saturday, March 12 Technology has started to move into a new, and very creepy phase. Wheels are turning within wheels and information is flowing in ways that most people don’t understand. We’ve heard a lot about government surveillance, but what businesses are doing may be even more disturbing. For example, you look up a product on Amazon and suddenly it’s showing up as an ad on your Facebook Page. Your eyeballs have just been sold to the highest bidder, through a little known system called FBX (Facebook Exchange). Or, you walk down Main Street USA at Walt Disney World and smell cookies baking. What you actually smell is a chemical pumped into the air by a patented machine called The Smellitzer. You’ve just been hit by scent marketing. Stores and shopping malls are starting to use cameras to track your movements and mine data from where you linger, what you look at, and especially, what you pick up but don’t purchase.

COURSE: FIF 612 | 6 Hours | $75 + GST 004 | Mar 12 | S | 9 am - 4 pm | Main Instructor: Thomas Keenan, FCIPS, I.S.P., ITCP

Tom Keenan, a professor in University of Calgary’s Faculty of Environmental Design, has been recognized by the Natural Sciences and Engineering Research Council of Canada (NSERC) for his lifelong dedication to science promotion. As an educator, broadcaster, technology journalist and public speaker, he has promoted science and technology to the masses through regular columns in newspapers and magazines, as well as radio and television appearances. Tom taught Canada’s first course in computer security in 1974.

YOUR EVERYDAY PRESENCE

LEONARDO DA VINCI: A MAN OF MYSTERY NEW

Saturday, March 19 Presence is the energy that comes from you and connects you to the world. This one-day course introduces the foundational principles of acting for non-drama students to help you build a stronger presence. We discuss: · · · ·

What is presence? How to be present in the moment. Self-judgment and being judgmental. How the body, breath and voice are connected.

Wrap up with a short workshop on using, understanding and “performing” text. Please wear clothing that allows freedom of movement.

COURSE: FIF 601 | 6 Hours | $75 + GST 002 | Mar 19 | S | 9 am - 4 pm | Main Instructor: Mike Czuba, MFA, BFA (Playwriting)

A sessional performance instructor at the University of Calgary, Mike Czuba is a working playwright and founding scientist at Dancing Monkey Laboratories. Czuba has had plays produced across Canada in Montreal, Edmonton and Calgary, and this past year has had readings and productions in Amsterdam, Berlin and Chicago. Selected credits include: Satellites, Satie et Cocteau: A Rehearsal of a Play of a Composer by a Poet, Reprise, The Adventures of Don Marcos Sebastian Guevara Fantastico (TYA), The Elusive (best of Montreal 2008), Karl Nimeni is not Dead – I Killed Karl Nimeni, and I AM I, which is published by Original Works Publishing out of LA. Czuba recently completed a film adaptation of his play Satie et Cocteau, as well as a play about Alfred Jarry entitled After Us The Savage God and is working on a new multidiciplinary piece for Dancing Monkey Laboratories entitled We Must Collide.

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

Saturday, April 9 There are few historical figures that are more celebrated than Leonardo da Vinci, despite the fact that we know very little about him. He was a scientist before there was science, an inventor whose ideas were ahead of his time, and an artist who painted some of the most famous paintings in the world. Gain insight into the life of this great Renaissance master as well as an understanding of his world through the historical and social context. Discuss his childhood, career and work. Explore Leonardo’s interests and accomplishments in the fields of engineering, painting, architecture and anatomy. Examine many of his famous masterpieces including the Mona Lisa, Virgin of the Rocks, Lady with an Ermine, the Last Supper, and his notebooks and inventions.

COURSE: FIF 615 | 6 Hours | $75 + GST 001 | Apr 9 | S | 9 am - 4 pm | Main Instructor: Marina Fischer, MA

Marina Fischer studied history of art, classics and ancient history at the University of Calgary, Canada. Her research and interests focus on art, architecture, ancient world, numismatics, early Christianity, and gender studies. Marina works as an image specialist at the University of Calgary Library and shares her passion for teaching through her Continuing Education courses.

one day @ ucalgary CARPETS AND TEXTILES CLOSE UP: EXPLORING NICKLE GALLERIES’ COLLECTIONS NEW

CHRONIC DISEASE AND YOUR HEALTH

EXPLORING THE HISTORY OF THE UNIVERSITY OF CALGARY NEW

Saturday, May 7 Saturday, April 23 Did you know Nickle Galleries at the University of Calgary have textiles dating from the 16th century? In this course you will be introduced to the fascinating study of Asian carpets. Topics for discussion include the history of carpets, how they are made, and carpet styles and types. Drawing on the holdings of the Nickle Galleries, you will have the unique opportunity to examine and gently handle a selection of carpets and related textiles. This course is geared to the general public and is particularly relevant to artists, historians of art or material culture, collectors, and interior designers.

The goal of this course is to help you take charge of your health by recognizing how diet, exercise and cholesterol factors influence good health. Discuss age, sex and hereditary factors. Also consider lifestyle choices, such as patterns of smoking, physical inactivity, diet, and social support. See how hereditary factors can be expressed or suppressed through a person’s lifestyle, and how behaviour, health care access and availability, genetics and environment can influence healthy aging.

COURSE: FIF 605 | 6 Hours | $75 + GST

Saturday, May 14 The University of Calgary will turn 50 in 2016, but did you know that the history of the university goes back to 1906? Have you ever wondered how and why the buildings are named, where the art and sculptures come from, when the first computers were used on campus, the origin of ‘the rock’ or how the university community has addressed social change? You are invited to discover the answers to these and other questions in a course that will include a walking tour of some of the buildings on campus, a visit to the University Archives, and a chance to look through archival records of the university’s past.

002 | May 7 | S | 9 am - 4 pm | Main Instructor: Patricia Doyle-Baker, PhD

COURSE: FIF 625 | 6 Hours | $75 + GST 001 | Apr 23 | S | 10 am – 5 pm | Main Instructor: Michele Hardy, PhD

Michele Hardy is curator with Nickle Galleries at the University of Calgary. Trained in the study of textiles, art and cultural anthropology, Michele joined the Nickle in 2005. She has curated numerous exhibitions including Rams Horns and Scorpion Tales: Textiles from Uzbekistan (2013, Nickle Galleries) and ‘Patterned Pleasure: Introducing the Jean and Marie Erikson Collection’ (2007, Nickle Galleries) and regularly teaches university and other courses. Her research focuses on Islamic folk textiles and change in South Asia.

Patricia Doyle-Baker is a clinically trained doctor of public health from Loma Linda University in California. Her current position is at the University of Calgary as an associate professor in Kinesiology and adjunct Associate Professor in Environmental Design (EVDS). She is the past president of the Alberta Public Health Association and sits as a board member for the YMCA of Calgary. Patricia’s academic and research career revolves around clinical exercise physiology and blood biomarkers in chronic disease (obesity) and public health epidemiology. She is known for her outside-of-the-box thinking.

COURSE: FIF 627 | 6 Hours | $50 + GST 001 | May 14 | S | 9 am - 4 pm | Main Instructor: Karen Buckley

Karen Buckley is an Associate Archivist who has worked in the University Archives since 1996. She knows where all the interesting records are.

TO REGISTER: PAGE 1 | CERTIFICATES: PAGE 88 | DESIGNATIONS: PAGE 117 | CAMPUS: MAIN OR DOWNTOWN (DT) | DAYS: MTWRFSU

one day @ ucalgary

BUSINESS SEMINARS

â&#x20AC;&#x153;

When I was searching training programs, I found the Certificate in Emerging Leaders and felt it was the most applicable to me.

Kerri Gilders. Graduate.

Certificate for Emerging Leaders. good thinking.

More than

55 Business Seminars

for personal and professional effectiveness, that can also be adapted to Corporate Training sessions. Business Seminars cover a variety of business and management related topics and range from just three hours to multiple days. Most seminars run from 8:30 am to 4:30 pm at the main or downtown campus. To learn more about how these seminars can be adapted as training programs for your organization, call 403.220.2988 or go to conted.ucalgary.ca/corporatetraining to complete a request for information.

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Collaborative Leadership NEW

This new category of Business Seminars focuses on skills and practices that encourage cohesive, synergistic and productive working environments. 403.220.2988 business.conted@ucalgary.ca Collaborate to Innovate NEW..............................................12 Cultivating Innovation in Your Organization NEW....................................................12 Define and Refine Your Leadership Presence NEW..........................................................................12 Enhancing Leadership Impact with Creativity Tools NEW..............................................................13 Leading for Impact and Resonance NEW.......................13 Systems Thinking: Creative Solutions to Complex Problems NEW..................................................13 Understanding and Developing Your Unique Organizational Culture NEW............................................... 14 Understanding the Power of Collaboration NEW........ 14 Whole Brain Thinking in Business NEW.......................... 14

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

business seminars COLLABORATE TO INNOVATE NEW

CULTIVATING INNOVATION IN YOUR ORGANIZATION NEW

DEFINE AND REFINE YOUR LEADERSHIP PRESENCE NEW

In our complex and rapidly changing world, organizations are increasingly required to innovate. The big opportunity for organizations right now is to utilize the power of their leaders and teams to collaborate to innovate. Leaders and teams who are able to tap into the collective intelligence of their teams have access to more inspiration, ideation, imagination, ingenuity, and ultimately innovation. This seminar develops leader’s knowledge, awareness, intention and skill to co-create the ground conditions for the creative collaboration required for innovation. You will experience creative collaboration in action as you go through the innovation process.

Innovation continues to rank among the top priorities for companies across every industry. But, implementing operational and effective innovation isn’t easy. It requires strategies to encourage, access and develop ideas in the first place, well before you reach the implementation stage. Discuss all aspects of innovation. Discover how you can accelerate the efficiency and success rate of innovation within your organization. Learn concepts that can be applied immediately to spur incremental to radical innovation in your organization. Case studies will be explored to illustrate both successes and failures of innovation.

Topics

· Structure your organization’s grand challenges into specific problem statements · Identify and efficiently tap into sources for innovation · Design an efficient process to facilitate innovation · Build and maintain a healthy innovation portfolio · Integrate a strategic approach to partnerships and intellectual property · Identify and overcome internal and external barriers to innovation adoption · Create a culture within your organization that fosters innovation

According to many experts, one of the key elements determining success for leaders today is their leadership presence. The challenge is that there seems to be little consensus as to what ‘presence’ is precisely, and how to develop or enhance it. In this interactive session, we will pursue a definition of, and a plan for, developing leadership presence. We will explore the different perspectives that exist today and link them both to the context in which leaders operate, as well as the unique personality, approach and values that individuals bring to their leadership roles. You will leave the session with a clearer perspective on what leadership presence means to you, and strategies on how to further refine it in authentic ways to maximize your success and impact as a leader.

· Distinctions between innovation, invention, and creativity · Ground conditions for innovation · Innovation engine model and ten hats of innovation · Personal contribution to the collaborative innovative process · Practice skill of tapping into collective wisdom for innovation COURSE: BUS 609 | 14 Hours | $589 + GST 001 | Apr 13 - 14 | WR | 8:30 am - 4:30 pm | DT Instructors: Sherry Matheson, CPCC, ORSCC, CHWC, ACC and Kerry Woodcock, PhD

Topics

Topics · Leadership presence: current views and perspectives · Common characteristics of leadership presence models · The role of personality preferences · The importance of clear and authentic communication · Leadership through influence versus power · The path forward: what kind of presence do you want to cultivate and display?

COURSE: BUS 612 | 21 Hours | $795 + GST

COURSE: BUS 606 | 7 Hours | $355 + GST

002 | Feb 26 - Mar 11 | F | 8:30 am - 4:30 pm | DT Instructor: Bryan Helfenbaum, PEng, MBA

001 | Mar 10 | R | 8:30 am - 4:30 pm | DT Instructors: Fred Jacques, PhD, CHRP, and Saskia Van Breevoort

TO REGISTER: PAGE 1 | CERTIFICATES: PAGE 88 | DESIGNATIONS: PAGE 117 | CAMPUS: MAIN OR DOWNTOWN (DT) | DAYS: MTWRFSU

business seminars ENHANCING LEADERSHIP IMPACT WITH CREATIVITY TOOLS NEW Increasing numbers of CEOs are acknowledging that creativity is the most important leadership quality for success in business. Creative leaders can generate real benefits for an organization: better systems and relationships, innovations in products and services, more effective marketing and promotion, and inventive solutions. In this engaging hands-on seminar, experience a variety of tools and strategies that allow you to unleash more of your creative potential, while tapping into the creative best of the individuals and teams you lead.

Topics · Organizational and environmental factors that enhance creativity · Strategies for removing personal and organizational barriers to creativity · The benefits of individual and collaborative creativity practices · Attitudes that result in creative breakthroughs · How highly creative groups generate ideas and make decisions · Tools for generating creative ideas during problem solving and or product development · Strategies for addressing the challenge of introducing creativity to individuals and groups that may be initially resistant · Process for using story-telling as a prompt to greater creativity

LEADING FOR IMPACT AND RESONANCE NEW We’ve all seen slogans reach popculture status, like Nike’s Just do it! Over time, slogans can infiltrate our everyday conversation and lives. Our actions as leaders have the same potential. Our highest aspiration as leaders should not be about creating a big legacy, as much as creating a dayto-day legacy comprised of our vision, direction, decisions and the treatment of others, which can influence our corporate culture and everyday lives. Though largely unseen, our legacy is being created now. In this seminar, explore the many dimensions of leadership and how to be mindful of our daily actions and decisions, and their potential legacy.

Topics · Explore the multidimensionality of leadership · Insight into your own leadership, its effect on others, and results · Speed-of-life tools and strategies to enhance your leadership competency and legacy · Practise and share legacy leadership experiences to better integrate desired takeaways

COURSE: BUS 607 | 14 Hours | $589 + GST

SYSTEMS THINKING: CREATIVE SOLUTIONS TO COMPLEX PROBLEMS NEW Peter Senge, a leading researcher in the fields of systems thinking and organizational learning, defines systems thinking as both a thinking skill and a language for understanding and working with complexity. When you understand the complexity of a situation, you are better able to think and act in ways that produce desired results, without causing harmful side effects. In this seminar, learn a unique approach to systems thinking as a method and tool for working with change, solving complex problems, and creating individual and team learning.

Topics · Five disciplines of a learning organization · Concepts of systems, systems thinking, complexity and their implications for the workplace · Explaining specific types of systems, called archetypes · Applying systems thinking to a challenging situation and opportunity · Developing an action plan COURSE: BUS 608 | 14 Hours | $685 + GST 002 | Jun 16 - 17 | RF | 8:30 am - 4:30 pm | Main Instructor: Henry Senko, PhD

001 | Feb 16 and 23 | T | 8:30 am - 4:30 pm | DT Instructor: Janice Kobelsky, CMA, FCMA

COURSE: BUS 610 | 14 Hours | $589 + GST 002 | May 16 - 17 | MT | 8:30 am - 4:30 pm | DT Instructor: Glynis Wilson Boultbee, MA

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

business seminars UNDERSTANDING AND DEVELOPING YOUR UNIQUE ORGANIZATIONAL CULTURE NEW Organizational culture is a key factor in sustainable profitability and unmatched long-term performance for all successful companies. It is a tried and true fact that when an organization has a winning culture, it is reflected in its people and their performance. Yet, as a leader dedicated to continuous improvement, building such a culture takes a commitment to fine tuning organizational awareness, strategic thinking, and changeleadership skills. Develop a deeper understanding of culture and how to design and maintain it with effective work and people structures and systems. Learn how to diagnose your personal, group and organizational cultures, and develop strategies to optimize your personal performance within the group and organizational structure context of your workplace.

Topics · Relationship between organizational culture, performance and results · Internal and external branding: developing and leveraging brand to increase effectiveness and profitability · Organizational culture assessment · Design and implement a process of culture development

UNDERSTANDING THE POWER OF COLLABORATION NEW Collaboration is recognized as a vital skill for leaders who want to succeed in organizations today, but it is also an area where theory and practice are often far apart. Just because you call a group of people a team does not mean that they will work collaboratively. However, if you can establish the conditions for collaboration to thrive, the synergy will benefit both the individuals and the organization. During this threeday seminar, learn when collaboration is beneficial and how to distinguish it from cooperation and other approaches to group work. You will have the opportunity to use your new skills by working through a project from start to finish in real time, and will leave with concrete methods and techniques for creating a collaborative team.

Topics · · · ·

What is collaboration? When to collaborate and when not to Creating a collaborative environment Collaborative techniques: facilitation, networking, meetings, conflict resolution · Barriers to collaboration and how to overcome them · Influencing without authority · Real-time collaborative project exercise

WHOLE BRAIN THINKING IN BUSINESS NEW In today’s rapidly changing work environment, leaders face challenges in keeping employees and teams connected, engaged and collaboratively productive. This seminar focuses on understanding fundamental thinking differences and how they manifest in behaviour. Discover your own thinking style and that of your company using the Hermann Brain Dominance Instrument (HBDI®). The HBDI® is based on how the brain works and helps us understand an individual’s overall mindset and communication style. Explore the effects of stress on thinking styles and how it affects rapport and trust. Find out what makes synergy in teams. Learn effective strategies to become influential, enhance relationships, and build trust by using your Whole Brain®.

Topics · Brain research: latest updates in brain studies and cognitive psychology · Hermann Brain Dominance Instrument: theory and application · Explore how thinking style has an impact on problem solving, decision making, conversational style, creativity and time management · Benefits of mental diversity · Teams and company mindsets · Becoming a ‘thoughtful’ leader COURSE: BUS 603 | 7 Hours | $595 + GST

COURSE: BUS 605 | 7 Hours | $355 + GST 001 | Apr 4 | M | 8:30 am - 4:30 pm | DT Instructor: Esther Hudson, BA, BEd, MAdEd, CHRP

COURSE: BUS 601 | 21 Hours | $795 + GST 002 | Mar 15 - 17 | TWR | 8:30 am - 4:30 pm | Main Instructor: Stuart Carver, DSO, MA

001 | Mar 8 | T | 8:30 am - 4:30 pm | DT 002 | May 10 | T | 8:30 am - 4:30 pm | DT Instructor: Sonia Herasymowych, PhD

TO REGISTER: PAGE 1 | CERTIFICATES: PAGE 88 | DESIGNATIONS: PAGE 117 | CAMPUS: MAIN OR DOWNTOWN (DT) | DAYS: MTWRFSU

business seminars Emerging Leaders Take theses seminars on their own or as credit toward the Certificate

ACCOUNTING FOR NONFINANCIAL MANAGERS

Conquering Your Fear of Public Speaking..........................................18

Mastering Work and Life Satisfaction.. 26 Meeting the Challenge of Leadership.. 26

Creative Conflict Resolution: Making the Most of Differences............18

Shrinking budgets, fierce competition, along with limited time and resources are realities for most businesses. To meet these challenges you require a basic understanding of accounting and the type of information presented in financial statements. You need to evaluate financially how a new service or product might add value to the bottom line. You need to know why budgets and cash flow are critical to marketing and planning activities, and what to do in order to avoid or manage cash shortfalls. This seminar will help you make decisions and allocate resources to keep your organization ahead of the competition. A better understanding of financial statements will help you ask the right questions and allow you to speak the financial language of decision makers and investors. You will gain both a working knowledge of accounting basics and greater financial literacy.

Mental Toughness: Training for Success...................................................26

Topics

Creative Negotiating.................................19

Mentoring Skills..........................................27

Dealing with the Difficult Conversation................................................19

Navigating Through Ethical Decisions NEW.............................................27

Do Less and Achieve More: Zone of Optimal Performance...............19

Negotiating Skills for Women................27

for Emerging Leaders. For more information go to page 95. 403.220.2988 business.conted@ucalgary.ca Accounting for Non-Financial Managers......................................................15

Integrative Listening: The Leader’s Edge.....................................23

Art of Giving and Receiving Criticism....................................16

Leadership in Action.................................24

Building Great Customer Relationships....................................................16 Building Trust in the Work Environment................................................16 Business Partnering for Results............17 Coaching for Quality Performance......17 Coaching to Lead.......................................17 Confidence in Communication..............18

Effective Writing in the Workplace......20 Emotional Intelligence..............................20 Empowering and Motivating Others Through Effective Delegation................20 Energize Your Workplace: Inspiring and Motivating People...........21 Facilitation Skills.........................................21 Financial Analysis and Planning for Non-Financial Managers..........................21 Fundamentals of Supervision................22 Get Organized! Improve Your Workflow and Boost Your Productivity..................22 Getting Things Done Through Influence......................................22

Leading to Engage Employees..............24 Leading with Confidence and Courage......................................................24 Leading Yourself and Others Through Change.........................................25 Leave a Lasting Impression and Increase Your Success.....................25 Leveraging Generational Differences at Work..................................25

Overview of Strategic Planning............28 Power and Science of Coaching...........28 Powerful Presentations............................28 Reinventing Your Life from Ordinary to Extraordinary......................29 Strengthening Your Leadership Skills.........................................29 Stress Less: Managing What’s On Your Mind...............................................29 Successful Teams: How to Build Them..30 Team Survival Skills: Take it Outside!.. 30 The Decisive Leader NEW.........................30

· Accounting terminology and conventions · The income statement, balance sheet, and statement of cash flows · Financial statement analysis · Evaluating new business activities or investments · Cash flow forecasting · The difference between cash flow and profitability · Relationships between planning, marketing and accounting · The budgeting process

COURSE: BUS 154 | 14 Hours | $589 + GST 011 | May 3 - 4 | TW | 8:30 am - 4:30 pm | DT Instructor: Peggy Hedges, BSc, MBA, PhD Certificate for Emerging Leaders topic area: Professional Skills

Time Management.....................................31

Good Writing is Good Business............23

Toxic Workplaces: Strategies to Create Healthy Environments...........31

Improving Communication at Work....23

Writing Winning Proposals.....................31

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

business seminars ART OF GIVING AND RECEIVING CRITICISM

BUILDING GREAT CUSTOMER RELATIONSHIPS

BUILDING TRUST IN THE WORK ENVIRONMENT

Has this ever happened to you? You tell a staff member that the work they just completed is not quite right, needs some changes or corrections, or that they need to do something they promised to you last week but still haven’t started. Their reaction is to make excuses, complain, or give you a long explanation of why they did it their way instead of the way they were asked to do it. One of the major reasons people do not improve their performance at work is because they don’t receive the right feedback in the right way at the right time. Anyone can tell a person that they made a mistake or were wrong. It takes a great deal of skill, however, to tell people that their work is not up to expectations — in such a way that the person remains motivated, corrects the errors, and works hard to improve.

Customer service staff play a critical role in building long-lasting relationships with customers. Whether it is face-to-face, on the phone, or via email; and, whether it is with internal or external customers, every interaction can make or break that relationship. Having a great product or service is no longer enough. Today’s customers expect outstanding service, and providing outstanding service can give your business a competitive edge. In this highly interactive oneday seminar, you will focus on many important aspects of customer service, and will have the opportunity to practise and refine skills through case studies, role play scenarios, and other experiential activities.

Trust is the foundation for establishing effective communication, for motivating staff, for keeping customers and clients, and for establishing credibility. Thomas J. Watson, founder of IBM said: “The toughest thing about the power of trust is that it’s very difficult to build and very easy to destroy.” Today, increasing generational and cultural diversity in the workplace makes building and maintaining trust more difficult than it has ever been before.

Topics · High performance feedback · Receiving criticism - psychological defence mechanisms · Responding nondefensively to criticism · Tips on handling nondeserved criticism · Giving criticism · Managing consequences

COURSE: BUS 145 | 7 Hours | $355 + GST 015 | Feb 4 | R | 8:30 am - 4:30 pm | DT Instructor: Patricia Pitsel, PhD Certificate for Emerging Leaders topic area: Communication

Topics · Defining who and what a customer is · Internal and external customers · Understanding what is important to today’s customers · Identifying personal biases and assumptions that can influence customer interactions · Methods for proactively managing stress · Diffusing emotionally-charged situations and the importance of voice tone, word choice and body language · Communication styles · Communication techniques, including active listening, paraphrasing, and mirroring · Techniques for listening to customers, and ways to uncover hidden or unspoken needs · How to exceed your customers’ expectations and build loyalty

Topics · What trust is, and isn’t · How trust develops · The Trust Model; the four levels of trust · Actions that build trust · Actions that destroy trust · Diagnosing your team and individual trust · When trust is broken COURSE: BUS 173 | 7 Hours | $355 + GST 008 | Feb 29 | M | 8:30 am - 4:30 pm | DT Instructor: Patricia Pitsel, PhD Certificate for Emerging Leaders topic area: Professional Skills

COURSE: BUS 166 | 7 Hours | $355 + GST 014 | Apr 11 | M | 8:30 am - 4:30 pm | Main Instructors: Dasa Chadwick, MA, CHRP, and Nicole Tsui, BA, CHRP Certificate for Emerging Leaders topic area: Building Relationships

TO REGISTER: PAGE 1 | CERTIFICATES: PAGE 88 | DESIGNATIONS: PAGE 117 | CAMPUS: MAIN OR DOWNTOWN (DT) | DAYS: MTWRFSU

business seminars BUSINESS PARTNERING FOR RESULTS

COACHING FOR QUALITY PERFORMANCE

The traditional staff professional role has evolved from service support to change agent and consultant. In this seminar, both internal and external advisors will be guided through the steps necessary to move from a technical specialist role to a 50-50 business partner role with clients. Learn how to combine consulting skills with customer relationship management principles to establish equal consultant-client interactions. The key learning is that your own behaviour is crucial to the effectiveness of the business partnership role.

Today’s rapidly changing workplace requires that leaders operate as performance coaches, providing vision, clear expectations, honest feedback, developmental opportunities and recognition. Leadership practices that encourage employee commitment, accountability, and empowerment are essential. Focus on practical coaching strategies for quality performance and work on your own real situations, develop practical skills and take steps to enhance your leadership effectiveness. Create a plan to implement your learning at work.

Topics

· Work in partnership to more directly impact business results · Appreciate the key behaviours that establish equal interactions with clients · Leverage your resources, and market your expertise · Develop confidence in having difficult conversations, and working with resistance and conflict · Practise how to sell your best ideas and recommendations · Assess your own consulting skills and action plan for improvement · Practical how-to’s of consulting

· The changing workplace: impact on the leadership role · Assessing your leadership behaviour · Establishing and maintaining a coaching relationship · Clarifying performance expectations · Encouraging initiative, accountability, innovation, and empowerment · Delegating to develop skills and capabilities · Focusing on strengths; managing weaknesses · Reinforcing quality results and providing feedback · Determining reasons for poor performance · Handling problem performance to achieve commitment · Ensuring change and follow-through · Constructively handling the discipline process · Using performance review for development · Ensuring mutual input and discussion in performance interviews · Assisting the troubled employee · Getting feedback from direct reports on your leadership

COURSE: BUS 182 | 14 Hours | $589 + GST 011 | Apr 25 - 26 | MT | 8:30 am - 4:30 pm | DT Instructor: Margaret Miyagishima, BA, MS CHRP, PCC Certificate for Emerging Leaders topic area: Professional Skills

COACHING TO LEAD Today’s employers need highperforming employees at all levels of the organization. However, inspiring excellence can be a daunting task. Many organizations have discovered coaching to be an effective way to inspire their staff and increase productivity. Coaching has consistently been proven to bring out the best in people - in performance, communications, team building and other workplace functions. This seminar provides a quick and energetic approach to learning key coaching skills. You will learn the basic theory behind coaching and be introduced to a successful coaching framework. Also, learn powerful coaching techniques to enhance and grow communication and leadership skills. You will be able to practise applying coaching theory using workplace examples.

Topics · Benefits of coaching · Guiding principles for being a successful coach · Core coaching skills · Application in the workplace · Creating action plans

COURSE: BUS 253 | 7 Hours | $355 + GST 005 | Feb 10 | W | 8:30 am - 4:30 pm | DT 006 | Jun 6 | M | 8:30 am - 4:30 pm | DT Instructor: Maria Saley, MBA, CEC, PCC Certificate for Emerging Leaders topic area: Coaching

COURSE: BUS 155 | 21 Hours | $765 + GST 027 | Mar 1 - 3 | TWR | 8:30 am - 4:30 pm | Main Instructor: Donna Arvidson, MA, ACPEC Certificate for Emerging Leaders topic area: Coaching

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

business seminars CONFIDENCE IN COMMUNICATION

CONQUERING YOUR FEAR OF PUBLIC SPEAKING

Have you ever wished you had responded differently to a situation? Are there conversations to which you could have contributed, but held back? This one-day seminar will help you examine what has stopped you in the past, as well as how to find the confidence you need to speak up in a timely, appropriate way. It’s time to change the way you’ve communicated in the workplace or at home by building more confidence in conversations. It’s time to ask yourself if you are in charge of your world, or if your world is in charge of you. It’s time to change your mind, and tap into your unlimited strength.

Public speaking consistently ranks high on top ten lists of our most common fears, yet it is something many of us have to do in both our professional and personal lives. This seminar will provide you with a safe, supportive, and nonjudgmental environment for facing and conquering your fears, or growing the skills you already have. Learn the who, what, why, when, and how of public speaking as well as the importance of language, delivery and visual aids. Take advantage of this opportunity to test your public speaking skills by doing two in-class presentations and practising mindfulness and awareness techniques that will allow you to quell any lingering panic you might feel. You will take the first steps in moving past paralysis and into the pleasure that public speaking offers. Some homework between classes will be required.

Topics · Leverage the gift of fear · Combine goal setting with the power of intention · Gain skills in negotiating difficult conversations · Benefit from mental preparation and practice in communication · Polish your professional presence · Utilize risk evaluation and apply the best response · Discover tactical breathing and guided imagery COURSE: BUS 219 | 7 Hours | $355 + GST 013 | Feb 8 | M | 8:30 am - 4:30 pm | DT 014 | May 2 | M | 8:30 am - 4:30 pm | Main Instructor: Lak Johal Certificate for Emerging Leaders topic area: Communication

Topics · · · · · · · · · · ·

Types of speeches Preparation Selecting a topic and purpose Analyzing the audience Gathering materials Supporting your ideas Outlining and organizing your speech Presentation techniques Language Delivery Visual aids

COURSE: BUS 265 | 14 Hours | $589 + GST 008 | May 7 - 14 | S | 8:30 am - 4:30 pm | Main Instructor: Rebecca Walsh, BA, MA

CREATIVE CONFLICT RESOLUTION: MAKING THE MOST OF DIFFERENCES All organizations have conflict. Healthy organizations encourage conflict and deal with it in a positive, creative manner to reap the benefits of new ideas and improved relationships. This one-day seminar can help you, and your organization, develop a positive approach to conflict resolution. You will gain an understanding of how conflict affects individuals and teams in the workplace. You will examine your approach to dealing with conflict at work, and you will be introduced to, and assisted in, the development of alternative strategies. This seminar will benefit anyone wanting to understand and deal as effectively as possible with conflict.

Topics · Sources of conflict: organizational dynamics and individual differences · Creative Conflict Resolution Model: steps to take in resolving conflict · Dealing with emotion, including anger, in conflict situations · Essential communication skills for resolving conflict · Using interests to develop creative solutions to conflict problems COURSE: BUS 112 | 7 Hours | $355 + GST 026 | Mar 15 | T | 8:30 am - 4:30 pm | DT Instructor: Nadine Ryan-Bannerman, MEd (Adult Education), ACC Certificate for Emerging Leaders topic area: Personal Effectiveness

Certificate for Emerging Leaders topic area: Communication

TO REGISTER: PAGE 1 | CERTIFICATES: PAGE 88 | DESIGNATIONS: PAGE 117 | CAMPUS: MAIN OR DOWNTOWN (DT) | DAYS: MTWRFSU

business seminars CREATIVE NEGOTIATING Conflicts occur between management and labour, buyer and seller, between colleagues, and frequently, between managers in the same organization. Managers and employees may compete for financial and human resources; they may be in conflict over the policies and goals of the organization; or who has the authority to make decisions. Negotiation is a method to resolve conflict to reach an agreement that benefits both sides while recognizing that each side will protect its own self-interest. In this seminar, you will be introduced to the Creative Negotiating approach and steps in the negotiating process.

Topics · Hard, soft and creative negotiating; What are the differences? · Principles of Creative Negotiating · Steps in the negotiating process · Clarifying interests, issues and positions · Measuring the outcomes of the negotiation · Power in the negotiating relationship · Alternatives to negotiating · Communication skills in negotiating · Dealing with your stakeholders COURSE: BUS 275 | 7 Hours | $355 + GST 004 | May 2 | M | 8:30 am - 4:30 pm | DT Instructor: Nadine Ryan-Bannerman, MEd (Adult Education), ACC Certificate for Emerging Leaders topic area: Personal Effectiveness

DEALING WITH THE DIFFICULT CONVERSATION

DO LESS AND ACHIEVE MORE: ZONE OF OPTIMAL PERFORMANCE

The difficult conversation is stressful; it feels like an invisible minefield. It could be about telling someone that you are upset; giving bad news; or telling your manager, co-worker, or family member that they have done something that distresses you. The problem with these difficult conversations is that we spend more time worrying about them than engaging in them. Consequently, we either ‘blow it,’ put the conversations off too long, or avoid them altogether. This session presents ways to handle difficult discussions with skill and confidence. Learn an assertive, yet respectful method for discussing concerns with others. This method works well for giving constructive feedback, getting your views heard in tense situations, and encouraging others to change behaviour. Practise the method in a friendly environment using sample situations or your own challenges. Build awareness of success factors and bear-traps in difficult conversations, gain tools for engaging in difficult conversations and develop greater clarity about what not to say, as well as what to say and how to say it and learn how to change the behaviour of others by what you say and do.

Traditionally, the zone has been seen as the domain of athletes, artists, scientists, and high-level corporate achievers. Yet in today’s new era of creativity and innovation, every leader needs to be able to access his or her own zone of optimal performance and create environments for others to do the same. Competitive advantage comes from differentiation. It’s not only about what you do in the workplace but how you do it. When you’ve got that edge, you shine. And that shine comes from your ability to stay energized. Instead of multi-tasking and becoming drained, focus on the vital actions that really matter. Learn how to activate your inner intelligence so that everything you do becomes effortless and seamless. Drawing on insights from brain and creativity research, sports psychology, and multi-media presentations, gain knowledge and tools for managing your mind, resources, and talents effectively to produce greater results in less time. Research reveals that this state of flow is natural and leads to success. (This seminar is spaced to allow for one day to apply knowledge and techniques learned in the ‘zone lab.’)

Topics

· A special kind of listening · Headspace talk for success or sabotage · Perspective: who and what is this all about? · Success factors: before you begin, during, and after · Turning up the heat: what to do in open conflict · The model: walkthrough and practice · Topics from participants

· Leaders and teams in the zone · Energy management to optimize your, and your team’s, performance · Core strategies for working smart, not hard (save one hour a day) · Identifying the vital few actions to achieve the results you want · The art of focus: parallel-tasking instead of multi-tasking to manage multiple projects · Creativity techniques for generating great ideas and solutions in a flash

COURSE: BUS 128 | 7 Hours | $355 + GST 030 | Mar 10 | R | 8:30 am - 4:30 pm | Main 031 | Jun 6 | M | 8:30 am - 4:30 pm | Main Instructor: Ann Perodeau, BA, MA Certificate for Emerging Leaders topic area: Communication

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

business seminars EFFECTIVE WRITING IN THE WORKPLACE From daily email demands to reports and proposals, clear written communication is the common currency of the workplace. Invariably, this communication takes place within a frenetic, fast-paced environment. Many in the workforce find their communication demands increasing exponentially yet have no in-house support. This workshop is designed to provide that support. In a friendly, relaxed workshop environment, you will practise your writing and editing skills, addressing key issues surrounding communication in the workplace.

Topics · How do I get started writing? · How can I speed up the writing process? · How can I become more flexible in the way I approach diverse writing challenges? · Do I really need to understand grammar to become a better writer at work? · How do I make my writing as concise and clear as possible? · How can I confidently ‘fix’ sentences that don’t convey the meaning I want them to convey? · How can I develop a written voice that is appropriate for a number of work-related situations? · Is there an easy way to know what punctuation would be appropriate in specific sentences? · What kinds of writing flaws should I be looking for when I proofread my writing and the written work of others?

EMOTIONAL INTELLIGENCE Emotional Intelligence (EI, EQ) is said to be two times more important than our intellectual intelligence (IQ) or technical competence. Time Magazine says: “IQ gets you hired but EQ gets you promoted.” The terms of reference about what constitutes personal and professional competence have changed. Today, we need to integrate intellectual and emotional intelligence to make positive things happen in our lives, our families, and our organizations or communities. Dr. June Donaldson’s emotional intelligence model is called Emotional SMARTS®. It discusses the A,B,C, and D of staying emotionally smart; being grounded, centered, and focused, particularly during times of change, challenge, conflict, and uncertainty. ‘A’ relates to awareness skills; ‘B,’ behaviours; ‘C,’ contact or connection skills; and ‘D,’ decisionmaking — all critical life and work skills and competencies.

Topics · Emotional SMARTS® in terms of how you manage yourself and your interactions with others · Four Emotional SMARTS® cornerstones that form the foundation of emotional intelligence and wellness · Individual performance in the 16 characteristics that underpin the four cornerstones · Skills and competencies to enhance one’s Emotional SMARTS®, both personally and professionally COURSE: BUS 127 | 7 Hours | $355 + GST

COURSE: BUS 266 | 14 Hours | $589 + GST 007 | Mar 17 - 18 | RF | 8:30 am - 4:30 pm | DT Instructor: Peter Duthie, MA Certificate for Emerging Leaders topic area: Professional Skills

030 | May 25 | W | 8:30 am - 4:30 pm | DT Instructor: June Donaldson, MBA, EdD, Mediator/ Arbitrator

EMPOWERING AND MOTIVATING OTHERS THROUGH EFFECTIVE DELEGATION Empowerment through effective delegation is critical for encouraging learning and innovation in employees as well as fostering the development of critical thinking, self-efficacy and leadership skills. With a focus on personal accountability and longterm development, employees can meet the challenges ahead, ensure knowledge is transferred and have the freedom to innovate and learn. By assisting your employees and colleagues to realize their potential, you can attract key talent, continuously improve your organization, and ensure that people are motivated to achieve the organization’s objectives. By learning to effectively delegate authority and responsibility, and supporting the efforts of your staff by providing effective feedback and coaching, you can help your employees take responsibility and develop the confidence to make effective decisions for the benefit of themselves, the team and organization.

Topics · Employee engagement and empowerment · Employee motivation · Delegation models · Feedback and coaching · Leadership styles

COURSE: BUS 251 | 7 Hours | $355 + GST 005 | Mar 23 | W | 8:30 am - 4:30 pm | DT Instructor: Janice Sharlow, MHRD, CHRP Certificate for Emerging Leaders topic area: Professional Skills

Certificate for Emerging Leaders topic area: Personal Effectiveness

TO REGISTER: PAGE 1 | CERTIFICATES: PAGE 88 | DESIGNATIONS: PAGE 117 | CAMPUS: MAIN OR DOWNTOWN (DT) | DAYS: MTWRFSU

business seminars ENERGIZE YOUR WORKPLACE: INSPIRING AND MOTIVATING PEOPLE “I have no idea how to motivate these people!” If you’ve uttered these words, you’re in good company and can benefit from a program that addresses this challenge head-on. People want more from work and their workplaces. Shifting values means that people want to make a difference, experience a high quality work life, engage their deepest energies in pursuit of excellence at home and at work. They want great leadership, opportunities to develop mastery, to feel respected and appreciated, and to work in a robust community. They even want to have fun!

Topics · What is an energized workplace? · Six expectations of today’s employees · Are you an authentic and compelling leader? · Inspiration versus motivation: What’s the difference and why does it matter? · Start with why: Uncover personal reasons for showing up everyday · Three keys to inspirational workplaces and leaders · Practical strategies to create an energized workplace · Ways to build and sustain personal energy · Four pathways to building inspirational cultures · Creating positive energy · Build relationships and connection · Recognition, appreciation and significance · Ten questions to build accountability COURSE: BUS 144 | 14 Hours | $589 + GST 030 | Mar 17 - 18 | RF | 8:30 am - 4:30 pm | Main Instructor: Tammy Robertson, MA

FACILITATION SKILLS Facilitators help other people resolve issues or improve processes. This workshop is designed to improve the skills of people who are facilitating initiatives such as: the start-up of teams or project groups; regular meetings; the resolution of issues, such as conflict, low productivity, or poor morale; planning of projects and complex tasks; team building; process improvement; group feedback meetings, and other similar types of sessions. Prior to this workshop, questionnaires will be sent to participants to determine specific needs and issues to discuss. By gaining an understanding of the mindset of a facilitator — in contrast to other leaders — you will become more effective in your facilitation role. This seminar will help you sharpen or acquire basic facilitation skills, and increase your confidence through practice and feedback. Through facilitation clinics, you will learn approaches to difficult situations.

Topics · The role of the facilitator and how it changes in different situations · Basic tools for facilitation · Use of structured tools for process improvement, decision making, improving quality, and other tasks · Facilitating the start up of teams · Facilitating conflict resolution · Prevention of problems as a basic facilitation approach · Dealing with problems once they occur

FINANCIAL ANALYSIS AND PLANNING FOR NONFINANCIAL MANAGERS This two-day seminar introduces managers and other professionals to the basic components of financial literacy, and to the measures of financial health and value creation. The focus is on interpreting, understanding and projecting financial statements, and project valuations. Cases, exercises and real life examples will be used throughout this seminar. Course content is based on the assumption that participants have some exposure to finance and accounting in the private sector. (Only private sector finance will be covered.)

Topics · Financial statement interrelationships · Sources and uses of cash · EBITDA, return on equity and other returns on investment · Liquidity and leverage risk measures/ratios · Break-even analysis · Discounted cash flows · Shareholder value created COURSE: BUS 120 | 14 Hours | $589 + GST 026 | May 25 - 26 | WR | 8:30 am - 4:30 pm | DT Instructor: Peggy Hedges, BSc, MBA, PhD Certificate for Emerging Leaders topic area: Professional Skills

COURSE: BUS 134 | 14 Hours | $589 + GST 031 | May 9 - 10 | MT | 8:30 am - 4:30 pm | Main Instructor: George Campbell, BComm, MA (Adult Ed) Certificate for Emerging Leaders topic area: Communication

Certificate for Emerging Leaders topic area: Building Relationships

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business seminars FUNDAMENTALS OF SUPERVISION This seminar examines the positions of manager/supervisor, and views the manager’s functions as vital to the overall growth and effectiveness of the organization. The manager’s abilities form a central hub of activity within the organization, often dealing with these less tangible factors that strongly reflect corporate success. This seminar provides participants with an understanding of managing, as well as a positive way of evaluating and monitoring their own performance, productivity, and effectiveness. Lectures, discussions, role-playing, and case syndicate activities will be used. Participants will experiment with leadership approaches and receive feedback. Participants will be required to complete an INSIGHTS® Discovery Instrument prior to the course.

Topics · Managerial/supervisory roles required for organizational success · Developing managerial and supervisory skills to increase staff productivity · Developing interpersonal skills · Managing group performance · Effective leadership styles (includes evaluation of leadership styles of participants through confidential and personal feedback) · Discipline in organizations; when not to establish rules · Motivation and leadership in combination · Performance management · Self-concept and the importance of positive reinforcement COURSE: BUS 146 | 21 Hours | $795 + GST 049 | Jun 8 - 10 | WRF | 8:30 am - 4:30 pm | DT Instructor: Kathleen McAuley

GET ORGANIZED! IMPROVE YOUR WORKFLOW AND BOOST YOUR PRODUCTIVITY Keeping up with constant demands on your time, attention and energy takes its toll. The typical office worker will experience up to 170 interactions or distractions per day and has a backlog of 200-300 hours of incomplete work. Many are overwhelmed by too many responsibilities, emails and interruptions. Multi-tasking in an effort to stay afloat never allows people to step off this treadmill long enough to get organized. Instead, they try to solve everything by working faster and longer in a world that shows no signs of slowing down. Effective workflow is about the art of choices, actions, attention and energy, balanced with a workflow system that will support you as you navigate through the day. This seminar offers strategies and solutions to eliminate productivity roadblocks, leading to better selfmanagement and productivity.

Topics · Self-evaluation in 11 key areas of productivity · Designing a workflow system to manage files both paper and electronic · Creating a task management system · Taming the chaos in your Inbox · Best practices for better work habits · Self care and how it affects personal productivity

GETTING THINGS DONE THROUGH INFLUENCE Discover the power of strategic influence, with or without the power of position. Learn the principles of ethical influence. Return to your workplace with greater confidence in your leadership and influencing ability.

Topics · Defining your objectives. What do you want to make happen? · Effective influencing skills, with or without legitimate ‘power’ · Establishing effective networks · Identifying and developing strategic allies · Getting others on-side · Creating an exchange framework to facilitate adoption of your ideas and initiatives · Strategies for partnering with your boss · What to do when influencing doesn’t work COURSE: BUS 138 | 7 Hours | $355 + GST 023 | Mar 4 | F | 8:30 am - 4:30 pm | Main Instructor: Fred Jacques, PhD, CHRP Certificate for Emerging Leaders topic area: Professional Skills

COURSE: BUS 270 | 7 Hours | $355 + GST 007 | Feb 11 | R | 8:30 am - 4:30 pm | DT Instructor: Georgina Forrest, CPO® Certificate for Emerging Leaders topic area: Personal Effectiveness

Certificate for Emerging Leaders topic area: Professional Skills

TO REGISTER: PAGE 1 | CERTIFICATES: PAGE 88 | DESIGNATIONS: PAGE 117 | CAMPUS: MAIN OR DOWNTOWN (DT) | DAYS: MTWRFSU

business seminars GOOD WRITING IS GOOD BUSINESS

IMPROVING COMMUNICATION AT WORK

INTEGRATIVE LISTENING: THE LEADER’S EDGE

Writing is a necessary skill in nearly every job. Most of us didn’t go to school to become writers, but we often spend 40 per cent of our work day writing email messages, reports and proposals. In this seminar, you will learn practical, easy-to-apply tips and tricks for effective business writing. You will develop the skills required to write effectively: know your audience; define your purpose; deliver crisp, concise communication; and get results using various types of documents. You will be able to apply these techniques in everyday writing, whether you are writing email messages or complex technical reports.

What is your preferred communication style: get-to-the-point, fact based, analytical, or warm, chatty and personal? Do you prefer work conversations that are direct, deal with the main issue and move on? Or, do you prefer to warm up a bit first, establish rapport, and then move into the topic at hand? These and other communication traits can make communicating in the workplace a challenging task. Have you ever been in a meeting and found yourself wishing people would just get to the point? Ever wish that some of your colleagues were more tactful and diplomatic? Has your boss ever told you that you need to speak up and contribute more in meetings? Do you find that your colleague’s eyes glaze over when you are giving a report? Communication style can be as much a foreign language as any other spoken language. In this powerful one day course, using DiSC®, you will learn about communication styles most commonly used at work, identify your own preferred style, and discuss strategies and tips to understand and communicate more effectively with those whose styles are different than yours.

Listening is the cornerstone of effective communication, and is a core practice of leadership that helps us engage, encourage and lead people. Integrative listening is more than active listening, and goes beyond hearing or rephrasing. The goal and the leader’s responsibility is to achieve and sustain integrity — defined literally as completeness — through skillful listening. It requires an outer or strategic leadership focus, which is about being able to listen in the context of the larger picture, other dynamics, desired results, productivity, and performance. This seminar is based on the premise that each and every encounter requires us to listen all over again with a clear and unencumbered focus. Learn to facilitate leadership through listening; to understand listening as a foundational leadership skill for engagement, empowerment, productivity and inspired accountability.

Topics · Planning and organizing documents · Writing clear and concise documents that get results - quickly · Brushing up on grammar to avoid the ten most distracting writing errors · Using a five-step editing checklist to catch mistakes before you click Send or Print COURSE: BUS 258 | 7 Hours | $355 + GST 008 | May 16 | M | 8:30 am - 4:30 pm | DT Instructor: Julie Vouri, BSc, MBA Certificate for Emerging Leaders topic area: Communication

Topics · The DiSC® communication style model · Determining your own communication style preferences · Identifying other communication style preferences · Increasing your communication style flexibility

Topics · Exploring listening behaviours · Multi-dimensionality of listening · ‘Speed-of-life’ tools and strategies to enhance integrative listening skills · Improving listening effectiveness · Facilitating leadership through listening

COURSE: BUS 188 | 7 Hours | $355 + GST 015 | Mar 15 | T | 8:30 am - 4:30 pm | DT Instructor: Patricia Pitsel, PhD Certificate for Emerging Leaders topic area: Communication

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

business seminars LEADERSHIP IN ACTION The constantly shifting context of today’s business world demands a new approach to leadership. This new style of leading and managing requires in-the-moment approaches to relationships, work and change. You will explore the dynamic between planning and the in-the-moment leadership of others in execution of that plan. This highly experiential seminar is based on leading edge methods for leadership action and concentrates on teamwork, building relationships, and problem solving through structured practice. Acceptance, cooperation, supportive behaviour, interactive listening, and the ability to take forward-moving action on a given task are the rules of the game. It is a new and required approach to the successful navigation of complexity and change.

Topics · The leadership demands of complexity and change · Exploration and practice to develop skills in: · Dealing with mistakes · Increasing awareness and listening · Saying “yes and” as an approach to problem solving and innovation · Building teamwork and collaboration · Inspiring, leading and following COURSE: BUS 271 | 7 Hours | $355 + GST 003 | Apr 15 | F | 8:30 am - 4:30 pm | DT Instructor: Esther Hudson, BA, BEd, MAdEd, CHRP Certificate for Emerging Leaders topic area: Personal Effectiveness

LEADING TO ENGAGE EMPLOYEES When employees find meaning in their work, they are more likely to feel satisfied and engaged. For the organization, this translates into greater employee effectiveness and productivity. When staff are happy, they are team oriented, less likely to move on, and more likely to act in the best interests of the organization. In contrast, when employees do not feel a sense of meaning or engagement in their work, a multitude of problems can occur. The resulting poor attitudes, negative behaviours, and absenteeism can be detrimental to an organization’s morale, culture, performance and revenue. This seminar is intended for leaders wishing to learn and implement effective strategies of organizational psychology to foster positive employee attitudes and behaviours, increase employee performance, motivation, productivity, and generally improve employee engagement and job satisfaction levels.

Topics · Introduction to organizational psychology · Employee attitudes and behaviours · Leadership behaviours that contribute to employee engagement, job satisfaction, effective team work, work motivation, and productivity · Aspects of group dynamics and how to develop strategies to enhance team work, motivation, and team performance · Strategies for addressing workplace issues and challenges related to organizational behaviour COURSE: BUS 278 | 7 Hours | $355 + GST 002 | Apr 11 | M | 8:30 am - 4:30 pm | Main Instructor: Angela Ripley, MEd Certificate for Emerging Leaders topic area: Building Relationships

LEADING WITH CONFIDENCE AND COURAGE Tap into your inner intelligence! And leave this highly experiential workshop strongly grounded in your confidence as a leader. Imagine having the courage to navigate shifting parameters, difficult situations and multiple priorities in a dynamic and compelling manner. Discover the relationship between intent and impact. Learn and practise productive communication skills and practical tools that will prepare you for powerful conversations. You will be introduced to strategies to accelerate trust in your workplace relationships, and enhance the congruency of your leadership presence. You will also explore five modes for dealing with conflict, and increasing your selfawareness and understanding around your preferred method. Think about and come prepared to discuss your real-life situations and challenges. You will have the opportunity to prepare to deal with these and will leave the workshop with an action and accountability plan.

Topics · Learn and practise effective communication skills · Explore ways to accelerate trust · Discover and practise some key dispositions of leaders · Practical tools that can help you prepare for powerful conversations · The relationship between intent and impact · Learn your preferred method for dealing with conflict, and increase your self-awareness and understanding of these issues COURSE: BUS 240 | 7 Hours | $355 + GST 006 | Mar 17 | R | 8:30 am - 4:30 pm | DT Instructor: Maureen Motter-Hodgson, BEd, MEd, CPCC Certificate for Emerging Leaders topic area: Communication

TO REGISTER: PAGE 1 | CERTIFICATES: PAGE 88 | DESIGNATIONS: PAGE 117 | CAMPUS: MAIN OR DOWNTOWN (DT) | DAYS: MTWRFSU

business seminars LEADING YOURSELF AND OTHERS THROUGH CHANGE While organizations have spent a great deal of time on the project implementation side of change, they still struggle with the human element. Organizational restructuring, company mergers and acquisitions, technology implementations, software upgrades, process improvements and other big changes in the workplace can result in unforeseen problems, as well as frustration, confusion and tension among staff. Recognizing that change is an inevitable part of today’s workplace, this seminar is an opportunity to discuss change and the best road to successful outcomes. The focus will be on minimizing the negative effects of change. You will walk away from this seminar equipped with new tools and strategies to help you plan, implement and reinforce your next change effort, greatly improving your chances for smooth and successful change.

Topics · Types of change · Change models · Components of successful change initiatives · Building resilience during change · Planning and implementing successful change initiatives · Techniques to identify and minimize resistance to change · Reinforcing new behaviours and processes

COURSE: BUS 267 | 14 Hours | $589 + GST 007 | Feb 10 - 11 | WR | 8:30 am - 4:30 pm | DT Instructors: Dasa Chadwick, MA, CHRP, and Nicole Tsui, BA, CHRP Certificate for Emerging Leaders topic area: Building Relationships

LEAVE A LASTING IMPRESSION AND INCREASE YOUR SUCCESS

LEVERAGING GENERATIONAL DIFFERENCES AT WORK

It’s been said that life is one long sales call. What do you think of that analogy? There is likely some merit to that statement and here’s why! A great portion of your day is likely spent influencing others to do what you want them to do, see events as you see them, and ultimately support your idea, product or service. Whatever your goals, the results you achieve in advancing your success starts with you — with how you present yourself and establish your credibility both personally and professionally. Regardless of our professions, industry or business, we live and work in competitive environments. Knowing how to distinguish you — as well as your ideas, products, services and approach — from others will give you a competitive edge. Your ability to make your offerings memorable, and have them connect with your clients’ needs, wants and nice-to-have’s, will make your work less stressful, more collaborative, productive and fun. In this workshop discover processes you can apply to brand your uniqueness in a way that leaves a lasting impression.

In today’s generationally diverse workplaces, generational differences can be a source of conflict or greater creativity and productivity. This one-day seminar provides an overview of the four generational groups, discusses differences and similarities, and explores the workplace expectations of each generation. Leave with specific strategies to leverage generational strengths in areas including communication, motivation, feedback, decision-making and employee engagement. Leverage the unique characteristics and perspectives available in a generationally diverse workplace, improving individual performance and team collaboration.

Topics · Create a process to keep business development activities on track · Tailor your business development approach to be of high value to the recipient and get to YES sooner versus later · Achieve mutually desirable results in a respectful and timely manner · Maximize your time, energy and effort in working with others · Identify ways to add value and leverage your opportunity for the future

Topics · Overview of the four generational groups · Differences and similarities · Workplace and leadership expectations by generational groups · Leveraging generational talents to improve individual and team performance · Strategies for working in a generationally diverse workplace COURSE: BUS 273 | 7 Hours | $355 + GST 003 | Apr 20 | W | 8:30 am - 4:30 pm | Main Instructor: Dasa Chadwick, MA, CHRP Certificate for Emerging Leaders topic area: Professional Skills

COURSE: BUS 264 | 7 Hours | $355 + GST 004 | Jun 13 | M | 8:30 am - 4:30 pm | DT Instructor: June Donaldson, MBA, EdD, Mediator/Arbitrator Certificate for Emerging Leaders topic area: Building Relationships

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

business seminars MASTERING WORK AND LIFE SATISFACTION

MEETING THE CHALLENGE OF LEADERSHIP

MENTAL TOUGHNESS: TRAINING FOR SUCCESS

Balancing home and work life is the number one human resource issue. We are all looking for the same thing — success at work and success at home. Is it possible? This seminar will help you decrease the burden of stress and guilt, become more focused and committed to your important goals and values, and magnify the satisfaction and fulfillment you get from both home and work life. You will leave with insights, skills and strategies to be more productive, effective, confident, courageous, enthusiastic and motivated in your life.

Based on the concept that leadership comes from the person — not the position — this seminar focuses on developing the leader in you. Using a practical and widely used model that is founded on the philosophy that any individual at any level occupying any position in any organization can be a leader, you will explore both the nature and practice of leadership. You will identify your strengths as a leader, learn the five key practices of successful leadership, and focus on continued development. There will be an emphasis on building self-confidence and applying your learning to your day-today professional life.

Every business needs people who are talented, driven, and mentally tough. Research shows that mental toughness is the key to confidence, motivation, and success any time your life gets difficult. Have you wondered how to remain persistent and confident when adversity hits? How to cope effectively when others are treating you poorly? How to motivate yourself to take action on critical tasks? How to always perform great in presentations and meetings? Mental toughness practices enable you to master yourself mentally and emotionally. Learn how to become your own success coach so you can get the results you want in your job or life.

Topics

· The nature of leadership, and the difference between management and leadership · The five key leadership practices: Model the Way, Inspire a Shared Vision, Challenge the Process, Enable Others to Act, and Encourage the Heart · Practical applications of the five key practices · Approaches and tools to ensure open and effective interpersonal communication · Strategies for enabling and rewarding effective behaviour in others · Leading with integrity to promote both personal and organizational values · A personal-best leadership development plan

· The components of self-mastery and mental toughness · How to diagnose a challenge so you can conquer it · How to create unshakable confidence when you need it the most · How to conquer adversity · How to motivate yourself to take action on critical tasks · How to perform flawlessly in high pressure presentations and meetings · How to persevere through extremely difficult or boring work situations

Topics · Personal assessment: Overwhelmed and exhausted? · Attention is your greatest resource: Notice how you pay attention · Top five regrets at the end of life · Focus on what matters: get clear on values, legacy and personal meaning of success · Three keys to real fulfillment at work and at home · Strategies to find more contentment, calm and connection in a day · Bookends on your day; How you open and close your day matters · Tools for being present and living in the moment · Ways to recover in a day and build deeper resilience · How to stay in ‘the zone’ and be productive · Honest conversations: setting boundaries and saying no · Importance of intense focus and deep recovery · Strategies for letting go and decreasing worry · Holding yourself accountable COURSE: BUS 282 | 14 Hours | $589 + GST

COURSE: BUS 130 | 14 Hours | $589 + GST 040 | Apr 13 - 14 | WR | 8:30 am - 4:30 pm | Main Instructor: Lisa Brown, BA, MA Certificate for Emerging Leaders topic area: Personal Effectiveness

COURSE: BUS 140 | 14 Hours | $589 + GST 022 | Mar 2 - 3 | WR | 8:30 am - 4:30 pm | DT Instructor: Fred Jacques, PhD, CHRP Certificate for Emerging Leaders topic area: Personal Effectiveness

002 | Feb 3 - 4 | WR | 8:30 am - 4:30 pm | Main Instructor: Tammy Robertson, MA Certificate for Emerging Leaders topic area: Personal Effectiveness

TO REGISTER: PAGE 1 | CERTIFICATES: PAGE 88 | DESIGNATIONS: PAGE 117 | CAMPUS: MAIN OR DOWNTOWN (DT) | DAYS: MTWRFSU

business seminars MENTORING SKILLS Best-in-class organizations embrace mentoring as an important part of their culture. Mentoring has proven to be extremely effective in engaging employees, recognizing and developing their potential and building learning capacity. In this interactive and experiential workshop, be introduced to a mentoring model that incorporates coaching skills and strategies designed to enhance your mentoring presence. Explore and practise these skills in a safe environment, using real situations from your workplace. Leave with an understanding of what mentoring is, and is not, having gained confidence in utilizing the skills required to establish and maintain an effective mentoring relationship. Focusing on both those receiving mentorship and those in the mentor role, you will be guided on how to establish the relationship and how to develop and excel within it.

Topics · A mentoring model for success · The difference between your mentor’s hat, and the other hats that you wear · The benefits of mentoring and some possible traps · The role of coaching skills in successful mentoring: Listening, Curiosity, Powerful Questions · Acknowledgment and championing · Designing mentoring relationships: Some do’s and don’ts COURSE: BUS 244 | 14 Hours | $589 + GST

NAVIGATING THROUGH ETHICAL DECISIONS

NEGOTIATING SKILLS FOR WOMEN

We can probably all think of an example of when an accomplished leader made a bad decision that had an impact on a company’s employees, clients and the general public. Chances are, had that leader stopped to evaluate ethics, he or she may have made a different choice. In this seminar, learn about the territory of ethics and the many choices available to you when navigating through potentially challenging ethical decisions. In addition to reviewing the foundations of ethics, you will learn how to test if you are facing an ethical decision. Also, be guided through a process for making ethical decisions, and discover ways to help others make good choices.

We all negotiate in our lives, everyday. We negotiate at work, home, school, and even in our volunteer settings. Recent research into negotiating styles and gender has revealed that while women may be more inclined to negotiate and collaborate, they may be at a disadvantage in some negotiating situations. Learn about the different expectations and outcomes achieved by women negotiating, compared to men, and a combination of planning and techniques that can help you achieve better outcomes. Explore an effective approach that is neither too hard, nor too soft, and creative ways to search for the best outcomes achievable for both sides. You don’t have to be a born negotiator to achieve beneficial results in negotiating. There are skills and techniques that can be learned and applied in many situations to improve your outcomes.

Topics · Integrity and its impact · The big picture: A model of why we need ethics and what it does for business · Visual analysis tool · Link to sustainability · Ethical decision making · Language to support ethical decision making · Stakeholders: Building strong allies · Strategies to help others make good choices

COURSE: BUS 223 | 3 Hours | $139 006 | Mar 8 | T | 8:30 am – 12 pm | DT 007 | Apr 25 | M | 8:30 am - 4:30 pm | DT Instructor: Nadine Ryan-Bannerman, MEd (Adult Education), ACC Certificate for Emerging Leaders topic area: Not applicable

COURSE: BUS 261 | 7 Hours | $355 + GST 002 | Apr 21 | R | 8:30 am - 4:30 pm | Main Instructor: Ann Perodeau, BA, MA Certificate for Emerging Leaders topic area: Professional Skills

012 | Apr 5 - 6 | TW | 8:30 am - 4:30 pm | Main 013 | Jun 13 - 14 | MT | 8:30 am - 4:30 pm | DT Instructors: Maureen Motter-Hodgson, BEd, MEd, CPCC, and Carolyn Poole, BSc, CPCC, CCMC, PCC Certificate for Emerging Leaders topic area: Building Relationships

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

business seminars OVERVIEW OF STRATEGIC PLANNING

POWER AND SCIENCE OF COACHING

POWERFUL PRESENTATIONS

“If you don’t know where you’re going, you’ll probably end up someplace else.” This well-known saying illustrates why organizations need strategic plans. Strategic plans guide and map the desired future for organizations. In this seminar, learn the basic concepts and processes involved in strategic planning, understand why strategic planning is essential for the success of an organization, and realize that the key to making the plan work is a commitment to implementation.

Discover how you can inspire and empower others to reach their full potential by combining powerful coaching skills with new lessons from the emerging field of positive psychology, and from the field of applied neuroscience. This highly interactive workshop is designed for those who want to know more about the growing trend toward coaching, are motivated to develop their own coachlike skills, and who are curious about exciting research-based evidence on positivity and happiness. You will leave knowing how to better engage others in maximizing their gifts and talents, and you will also leave knowing more about yourself and how you choose to view your world.

The professionals most valued and sought after by organizations are those who can communicate ideas and values to colleagues and clients, instill enthusiasm for good ideas, influence others to support their projects, and persuade them to see alternate perspectives. Everyone has the power to influence the growth and direction of an organization by showing others why an idea can contribute to the organization’s development. This seminar shows you how to share your ideas and perspectives — to plan, prepare and deliver oral presentations that will reach specific audiences. A step-by-step approach to preparation and delivery of presentations will be followed by immediate practical application of each step. Participants will give and receive feedback, including video feedback. You may bring a jobrelated topic and relevant information for practising presentation design and delivery. Some homework may be required. Enrolment is limited to ensure maximum individual attention.

Topics · What is strategic planning? · Difference between a vision and a mission · How organizations develop a vision and a mission · Importance of defining organizational values · Gathering information for a strategic plan · Deciding what to do and how to do it · How organizations determine strategic objectives · Importance of implementing your strategic plan COURSE: BUS 257 | 7 Hours | $355 + GST 007 | Apr 25 | M | 8:30 am – 4:30 pm | DT Instructor: Kim VanKosh. BSc, PEng, MBA Certificate for Emerging Leaders topic area: Professional Skills

Topics · Distinguishing between coaching, mentoring, consulting and training · Essential coach-like skills including asking powerful questions, listening attentively, creating awareness in others and helping others to make plans and take action · Basic principles of positive psychology · Using positive psychology tools and techniques for increased personal awareness and satisfaction · Helping others increase their own awareness and positivity · Connections between a coach approach and applied neuroscience · Practice a coach approach for implementation immediately back at work, and in other areas of your life. COURSE: BUS 212 | 14 Hours | $589 + GST 012 | Feb 25 - 26 | RF | 8:30 am - 4:30 pm | DT 011 | May 12 - 13 | RF | 8:30 am - 4:30 pm | DT Instructor: Kara Exner BA, MCEd, CPCC, PCC Certificate for Emerging Leaders topic area: Coaching

Topics · Analyzing your audience · Defining the purpose of the presentation · Preparing effective introductions · Organizing the presentation · Reinforcing impact through basic visual aids · Handling question-andanswer sessions · Speaking with confidence · Developing a rapport with your audience COURSE: BUS 114 | 21 Hours | $765 + GST 027 | Mar 9 - 11 | WRF | 8:30 am - 4:30 pm | Main Instructor: Donalda A. Cormier, BA, MEd Certificate for Emerging Leaders topic area: Communication

TO REGISTER: PAGE 1 | CERTIFICATES: PAGE 88 | DESIGNATIONS: PAGE 117 | CAMPUS: MAIN OR DOWNTOWN (DT) | DAYS: MTWRFSU

business seminars REINVENTING YOUR LIFE FROM ORDINARY TO EXTRAORDINARY While most of us don’t think of ourselves as adventurers, there are lessons to learn from explorers and others with creative and adventurous personalities — lessons that can lead us to greater professional and personal success. In this seminar, learn to use an adventurer’s curiosity to turn the ordinary into the extraordinary. Hear stories of individuals who have looked at things already done, and then gone further with their own creativity and unusual combinations. Be inspired to rediscover your dreams and goals, unlock your passion and create fresh innovations. Feel motivated to leave behind your limitations, lose your baggage, and find yourself! Be prepared to undertake an adventure of discovery. Whether you’re longing for a career or lifestyle change, or you simply want more fun and activity in your days, this one-day exploration will have you imagining possibilities you’ve never thought of before.

Topics · Discover how curiosity can generate improvements in business and life · Understand the value of unconventional approaches to problem solving · Learn where to look for inspiration · Working with others on the journey to achieve your goals · Putting aside limited thinking to solve problems · Building courage through calculated risks and minimizing the risk of taking the road less travelled · Finding inspiration when outcomes take years to achieve · Using unstructured time to spark creativity, new skills and relationships COURSE: BUS 272 | 7 Hours | $355 + GST 003 | Feb 8 | M | 8:30 am - 4:30 pm | Main Instructor: Carol Patterson, CMA

STRENGTHENING YOUR LEADERSHIP SKILLS

STRESS LESS: MANAGING WHAT’S ON YOUR MIND

Organizations are steered by leaders who understand how to mobilize others onto a common ground of performance and alignment. Yet, a business philosophy of doing more with less, often leaves little time in the day to lead. Hone your leadership approach through this seminar, which has been designed to provide the essential leadership skills for having a measurable impact on the performance and commitment of others. You will complete the pre-course feedback instrument, Footprint®, which offers you the opportunity to receive confidential feedback from direct reports and peers on your leadership effectiveness, with your results integrated into the seminar’s concepts throughout the two days.

Do you have headaches, or tight neck and shoulders? Do you feel anxious, irritable and frustrated at home or at work? Do you use caffeine and other habits to cope with everyday demands? Are you lashing out at others, or conversely, withdrawing from your life? If you have answered yes to any of these questions, or would like to prevent these and other threats to your wellness, you will benefit from this session. Thriving in uncertain and demanding times takes a concentrated effort. You must learn how to control stress. Managing stress is no longer a soft skill. It is critical to your optimal performance at home or in the office.

Topics · Balancing your role as manager and leader within a business environment · Recognizing three key interpersonal skills valued in today’s organizations · Using mission, vision, and values as the cornerstone to your leadership strategy · Expanding your value-add as a leader · Creating a work environment of inclusion, empowerment, and collaboration · Communicating performance objectives and relating these to corporate strategy · Reinforcing three primary ways people engage with their organization · Reaffirming your leadership attributes · Strengthening your leadership approach through the results of the Footprint® survey

Topics · Choosing healthy coping strategies and eliminating unhealthy strategies · Negative and positive dialogue · Goals and action plans · Relationship dynamics · Physical, emotional and behavioural indicators of stress · Balancing the stresses of varying perspectives with utilizing them to propel relationships forward · Journaling to manage anxiety · Conflict resolution management · Communication strategies to express needs, wants, observations and thoughts for conflict management · Leadership qualities that can alleviate stress reactions

COURSE: BUS 207 | 7 Hours | $355 + GST 014 | Apr 18 | M | 8:30 am - 4:30 pm | DT Instructor: Kirk Macdonald, NCC, ACC Certificate for Emerging Leaders topic area: Personal Effectiveness

COURSE: BUS 176 | 14 Hours | $589 + GST 011 | Feb 23 - 24 | TW | 8:30 am - 4:30 pm | DT Instructor: John Bogard, BAdmin Certificate for Emerging Leaders topic area: Personal Effectiveness

Certificate for Emerging Leaders topic area: Personal Effectiveness

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

business seminars SUCCESSFUL TEAMS: HOW TO BUILD THEM

TEAM SURVIVAL SKILLS: TAKE IT OUTSIDE!

Why do some teams seem to naturally work well together and others require more effort? What can a leader do to build and maintain a strong team? The leader’s challenge begins with recognizing the diversity within a team and inspiring all members toward a common cause. Even with a highly functional team, it is important for you to determine what is working and what is not. In this seminar, discuss how to identify common issues. Then, refine your skills to address these issues. Learn key elements of a strong and successful team, and discover how to apply principles to enhance these elements in your own team situation.

Grab your coat and hat, let’s go outside! This seminar invites you to challenge your leadership capacity while participating in activities in an outdoor setting. By experimenting, taking risks and having in fun in a facilitated, safe and experiential learning environment, metaphors for workplace dynamics are created, offering immediate feedback loops, opportunities for self-reflection, and potential for increasing self-awareness of leadership patterns and dynamics. Building understanding of your leadership style, the styles of others, and how they best interact increases your capacity for effective self-leadership in response to the daily challenges faced while working in groups, both at home and in the workplace.

Topics · · · · · · · · · · ·

What is a strong team? Key dysfunctions of a team Fostering trust Managing conflict and encouraging debate Gaining commitment and accountability Creating a results orientation Effective communication Motivation and engagement Strengths and weaknesses Embracing diversity and bridging the generations Leading with heart and authenticity

COURSE: BUS 260 | 7 Hours | $355 + GST 007 | Mar 16 | W | 8:30 am - 4:30 pm | DT Instructor: Maria Saley, MBA, CEC, PCC Certificate for Emerging Leaders topic area: Building Relationships

Topics · · · · · ·

What makes a strong leader Creative problem-solving Risk-taking Group strategic thinking Dealing with change and uncertainty Understanding and working with leadership styles · Cooperative team performance interactions COURSE: BUS 199 | 7 Hours | $355 + GST

THE DECISIVE LEADER NEW Making decisions is one of the main functions of a leader, and the quality of those decisions is one of the primary ways a leader’s effectiveness is judged. It is common for leaders to panic and either rush into a poor decision or become paralyzed and not make one at all. The Question, Factors, Options, Planning (QFOP®) model for decision making is simple to use and provides a framework to make better decisions. Learn how to use the model by working through examples, then discuss how to communicate decisions to your supervisor or team. Both deliberate and rapid decisions will be covered, as well as how to ensure lessons are incorporated from previous similar decisions. As a leader — give yourself the best possible chance to make decisions that are as good as they can be.

Topics · An introduction to decision making · Differences between good and bad decisions · Question, Factors, Options, Decision (QFOD) model for decision-making · Quick decision-making model · Case study and live example · Presenting your decisions to others · After action review process — how to make an even better decision next time

008 | Jun 23 | R | 8:30 am - 4:30 pm | Main Instructor: Julia Szucs

COURSE: BUS 284 | 7 Hours | $355 + GST 001 | Feb 25 | R | 8:30 am - 4:30 pm | Main Instructor: Stuart Carver Certificate for Emerging Leaders topic area: Personal Effectiveness

TO REGISTER: PAGE 1 | CERTIFICATES: PAGE 88 | DESIGNATIONS: PAGE 117 | CAMPUS: MAIN OR DOWNTOWN (DT) | DAYS: MTWRFSU

business seminars TIME MANAGEMENT It is often difficult to devote sufficient time to the duties and responsibilities of one’s job. This seminar is designed to provide a portfolio of practical techniques for organizing your time to yield better results in the same amount of time, or the same results in less time. Participants will analyze their own time management problems, participate in experiential learning exercises that highlight effective time management techniques, and learn specific approaches to solving time management problems.

Topics · How are you spending your time? · Sharing of time management problems · Analysis of time allocation · General approaches to better time management · Telephones · Meetings · Interruptions · Specific approaches to specific problems · Implementation

TOXIC WORKPLACES: STRATEGIES TO CREATE HEALTHY ENVIRONMENTS If you ask an individual to name a toxic employee in their workplace, it’s almost guaranteed that they will start to offer you a name. Actually, it may be more than just one person. Characterized by rising turnover, plummeting engagement, and losses in productivity and profits, toxic workplaces affect more than a company’s bottom line. This one-day workshop explores the characteristics of toxic workplaces; how these environments affect individuals, teams and organizations; and proven methods of cleaning up your workplace toxins.

Topics · How are toxic workplaces formed? · Toxic workplace self-assessment · Effects of toxic workplaces on the health of individuals, teams and organizations · Toxic workplace myths · Ways to survive and thrive in a toxic environment COURSE: BUS 211 | 7 Hours | $355 + GST

COURSE: BUS 111 | 7 Hours | $355 + GST 042 | Jan 19 | T | 8:30 am - 4:30 pm | DT 043 | May 11 | W | 8:30 am - 4:30 pm | Main Instructor: Robert Schulz, PhD Certificate for Emerging Leaders topic area: Professional Skills

006 | Apr 28 | R | 8:30 am - 4:30 pm | DT Instructors: Dasa Chadwick, MA, CHRP and Steve Zanini Certificate for Emerging Leaders topic area: Professional Skills

WRITING WINNING PROPOSALS Are you unsure of how to create an effective proposal? As a consultant or vendor, you must submit a proposal that is focused on delivering what the client needs. You want to be selected to solve the client’s problem or provide the product. In this hands-on workshop, you will learn how to dissect a Request for Information (RFI), Request for Proposals (RFP) or Request for Quotations (RFQ) to craft a winning proposal. You will learn the key aspects of every successful proposal, and you will develop a proposal in response to an RFP. You’ll leave the workshop with tips, tools and techniques for creating winning proposals. At the end of this seminar, you will be able to understand the difference between RFP, RFI and RFQ; develop an RFP compliance checklist; create themes to support your proposal; develop stories or examples that prove your ability to meet the client’s needs, and know the common sections in a proposal.

Topics · Types of proposals: Sales, Grants, Research, Solicited and Unsolicited · Development of your proposal: Planning, Pitching, Proposing and Follow-up · Templates for proposals · Professional writing skills COURSE: BUS 245 | 7 Hours | $355 + GST 009 | Apr 18 | M | 8:30 am - 4:30 pm | DT Instructor: Julie Vouri, BSc, MBA Certificate for Emerging Leaders topic area: Professional Skills

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

courses

WINTER/SPRING/SUMMER

COURSES

Hundreds of courses

for personal and professional development. Courses listed here are offered between January 1 and August 31, 2016. For additional Information and to register, go to conted.ucalgary.ca. Watch for fall 2016 courses to start appearing online in June. The Fall 2016 Program Guide will be available on stands in July 2016.

ACADEMIC PREPARATION 403.220.2952 adedlife@ucalgary.ca

Academic Upgrading â&#x20AC;&#x201D; Undergraduate These courses are for students who require academic upgrading for admission to the University of Calgary. Information on the universityâ&#x20AC;&#x2122;s admission requirements is obtained from Recruitment and Admissions, or faculty offices. Textbooks are available for purchase at the UCalgary Bookstore.

Mathematics MATH 1 This is the first of two courses designed to prepare you for university entrance. The course covers the properties of real numbers, a brief introduction to number theory, exponents and radicals, algebraic expressions, factoring, linear and quadratic equations, inequalities, system of linear equations, polynomials and their properties. COURSE: UPG 105 | 70 Hours | $495 031 | Jan 13 - Apr 6 | MW | 6 - 8:45 pm | Main Prerequisite: Pure Math 10, 10C.

MATH 2 This is the second of two courses designed to prepare you for university entrance. The course covers the properties of transformations, exponential and logarithmic functions, trigonometric functions, sequences and series, the conic sections, and selected topics in probability and statistics. COURSE: UPG 101 | 70 Hours | $495 048 | Jan 13 - Apr 6 | MW | 6 - 8:45 pm | Main 047 | Jan 14 - Apr 11 | MR | 5 - 7:45 pm | Main 049 | Jan 14 - Mar 31 | TR | 6 - 8:45 pm | Main 050 | Apr 25 - Jun 20 | MTR | 6 - 9 pm | Main Prerequisite: Math 20-1, Pure Math 20, or UPG 105 Math I

TO REGISTER: PAGE 1 | CERTIFICATES: PAGE 88 | DESIGNATIONS: PAGE 117 | CAMPUS: MAIN OR DOWNTOWN (DT) | DAYS: MTWRFSU

courses MATH 3 NEW

CHEMISTRY 2

This course is designed to prepare you for further university calculus courses. As a Math 31 equivalency, this course covers topics of calculus as well as essential precalculus topics, including: review of functions, review of algebra, limits and continuity, differentiation, applications of differentiation, integration, and applications of integration.

This is the second of two courses that prepare you for university entrance. The themes of changes, energy and systems and equilibrium and matter are covered. Specific units include thermo-chemical changes, chemical changes of organic compounds, electrochemical changes, and chemical equilibrium focusing on acid-base systems.

COURSE: UPG 031 | 70 Hours | $495

017 | Jan 14 - Mar 29 | TR | 5 - 6:45 pm | Main 018 | May 3 - Jun 21 | TR | 5 - 8 pm | Main Prerequisite: Chemistry 20 or UPG 140 Chemistry 1,

001 | Jan 12 - Apr 5 | TR | 3:30 - 6:15 pm | Main Prerequisite: Math 30-1, Pure Math 30, or Math 2,

Science BIOLOGY 2 This is the second of two courses designed to prepare you for university entrance. Through the study of biology (life and living systems), learners are given an opportunity to explore and understand the natural world through the themes of diversity, energy, equilibrium, matter and systems. The major units developed in this course are; nervous and endocrine systems; reproduction and development; cell division, genetics and molecular biology; and population and community dynamics. COURSE: UPG 210 | 39 Hours | $475 013 | Jan 13 - Apr 4 | MW | 6 - 7:45 pm | Main 014 | May 2 - Jun 22 | MW | 6 - 9 pm | Main Prerequisite: Biology 20, or UPG 110 Biology 1

CHEMISTRY 1 This is the first of two courses designed to prepare you for university entrance. The course covers several major concepts related to the nature of matter and the nature of a chemical reaction and chemical change. Major units include diversity of matter and chemical bonding, matter as solutions, acids and bases, forms of matter, gases and quantitative relationships in chemical changes. UPG 140 | 39 Hours | $475 010 | Jan 13 – Apr 18 | MW | 5 - 6:30 pm | Main Prerequisite: Pure Math 10 and Science 10.

COURSE: UPG 240 | 39 Hours | $475

PHYSICS 2 This is the second of two courses that prepare you for university entrance. Build on the knowledge and experience gained from previous science courses. Specific units include: momentum and impulses, forces and fields, electromagnetic radiation, and atomic physics.

ADULT LEARNING 403.220.2952 adedlife@ucalgary.ca

Courses in this section are professional development opportunities for anyone who facilitates or works in adult learning or advising. These courses may be applied to the following certificates: · Adult and Community Education, page 90 · Adult Learning, page 90 · Career and Academic Advising, page 92 · e-Learning, page 94 · Workplace Learning, page 116 SPECIAL OFFER Receive a 10 per cent discount per course by registering at the same time for three or more courses. Register by calling 403.220.2952 or online at conted.ucalgary.ca. Offer valid for the 2015/16 academic year.

COURSE: UPG 230 | 39 Hours | $475 013 | Jan 14 - Mar 29 | TR | 7 - 8:45 pm | Main 014 | May 3 - Jun 21 | TR | 5 - 8 pm | Main Prerequisite: Physics 20, Physics I

Exam Preparation — Post Graduate GMAT TEST PREPARATION Continuing Education, in collaboration with The Renert Centre, prepares you to meet today’s high admission standards and boost your score for MBA/ graduate business schools. Drawing on over 20 years of experience in GMAT preparation, this course provides indepth coverage of every area of this challenging exam: problem solving, data sufficiency, sentence correction, critical reasoning, reading comprehension, and analytical writing. Students will receive a diagnostic math test, 26 hours of instructor-led lectures, ongoing support time until the day of their GMAT test, and free retakes of the course. COURSE: ADL 901 | 26 Hours | $1,095 + GST $995 + GST if registered 30 days prior 037 | Jan 30, 31, Feb 6, 7 | SU | 9:30 am - 5 pm | Main 038 | Mar 5, 6, 12, 13 | SU | 9:30 am - 5 pm | Main 039 | May 7, 8, 14, 15 | SU | 9:30 am - 5 pm | Main 040 | Aug 20, 21, 27, 28 | SU | 9:30 am - 5 pm | Main

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

ADULTS AS LEARNERS Explore the teaching and learning transaction, from the learner’s perspective, by researching and reflecting on both the current literature and your own experiential understanding of how adults learn. Come prepared to learn about yourself as a learner and to develop new sensitivities to the diversity in styles and needs through interaction with your classmates and the instructor. COURSE: ADL 106 | 40 Hours | $595 026 | Feb 2 - Apr 11 | Online Prerequisite: BMC 352 Learning Online (page 4)

ASSESSMENT PRACTICE IN CAREER DEVELOPMENT Learn to skillfully manage the assessment process, as you master developing client profiles that describe relevant interests, skills, values and other personal factors. Emphasis is on using a variety of assessment techniques and guiding the client through the key steps in the career planning process as well as providing support for the career action plan. COURSE: ADL 212 | 30 Hours | $495 013 | Apr 12 - Jun 6 | Online Prerequisite: BMC 352 Learning Online (page 4)

courses CAREER DEVELOPMENT FOUNDATIONS Discuss the major career development foundations that underlie the modern practice of advising. Explore the essential components leading to employee and student success and retention whether in the workforce or in higher education. Discuss important issues facing career practitioners as they strive to help individuals make life decisions. COURSE: ADL 210 | 30 Hours | $495 013 | Apr 19 - Jun 13 | Online Prerequisite: BMC 352 Learning Online (page 4)

COLLABORATIVE LEARNING TEAMS We need new forms of knowledge, skills, and work relations for sustainability in today’s rapidlychanging workplace. The concepts of collaborative learning and the learning organization are new and promising creative strategies that respond to this need. In this course, enhance your knowledge of innovative response strategies for changing workplaces and develop powerful collaboration skills that create positive team learning experiences for yourself and others. COURSE: ADL 127 | 30 Hours | $495 012 | Apr 26 - Jun 20 | Online Prerequisite: BMC 352 Learning Online (page 4)

DESIGNING LEARNING Discuss the basics of instructional design and how to effectively apply sound design principles to facilitate learning in face-to-face, online, group, and self-study contexts. Learn how to design learning activities that work, and learning assessments that will confirm that they worked. In this portfoliobased course, design a complete module of learning. COURSE: ADL 129 | 40 Hours | $595

ETHICS FOR PROFESSIONAL PRACTICE This course will allow you to address professional ethical issues in your role as an educator, advisor, manager, or other professional. Review basic concepts and skills that apply to the workplace and how they impact students, clients, colleagues or staff. Reflect on differing views and values and how these apply to various contexts and codes of ethics.

026 | Jan 26 - Apr 4 | Online 027 | Apr 19 - Jun 27 | Online Prerequisite: BMC 352 Learning Online (page 4)

COURSE: ADL 213 | 30 Hours | $495

DIVERSITY IN ADULT LEARNING

EVALUATING PROGRAM OUTCOMES

What are diversity issues in today’s world? How do they impact our perspectives, our communication, our relationships, our value systems, our ethical practice, our classrooms and workplaces? How do we find the balance in supporting the richness of diversity and maintaining our own sense of self? Join us to explore the interlocking issues of diversity as they shape educational and management practices in the workplace and community. COURSE: ADL 110 | 30 Hours | $495 018 | Jan 12 - Mar 7 | Online 019 | Apr 12 - Jun 6 | Online Prerequisite: BMC 352 Learning Online (page 4)

CREATING PROGRAMS IN ADULT EDUCATION

E-LEARNING: PRINCIPLES AND PRACTICE

Take a comprehensive and systematic look at creating programs for adult learners. Program planning involves the thoughtful integration of many elements and issues to create a successful learning experience. Discover and apply the many parts of program planning in the creation of a work-related program. Sharing your ideas and experiences with your peers will be part of this collaborative learning experience.

Learn about the field of e-learning and the principles, philosophies, models, approaches, technologies, and delivery modes used by practitioners of e-learning. Explore the various needs that e-learning practices can meet and the best ways to effectively implement e-learning to meet those needs.

009 | Feb 23 - Apr 18 | Online Prerequisite: BMC 352 Learning Online (page 4)

Managers and program directors across public and private sectors are being challenged to manage for results, and to respond to the following questions: What is your program trying to achieve? How will the program’s effectiveness be determined? How is the program actually doing? In this course, gain practical skills in the organization, design, and implementation of evaluations to measure outcomes for different types of programs ranging from training to human service programs to organizational effectiveness. COURSE: ADL 119 | 30 Hours | $495 009 | Jan 12 - Mar 7 | Online Prerequisite: BMC 352 Learning Online (page 4)

COURSE: ADL 121 | 40 Hours | $595 024 | Apr 19 - Jun 27 | Online Prerequisite: BMC 352 Learning Online (page 4)

COURSE: ADL 128 | 40 Hours | $595 025 | Apr 12 - Jun 20 | Online Prerequisite: BMC 352 Learning Online (page 4)

TO REGISTER: PAGE 1 | CERTIFICATES: PAGE 88 | DESIGNATIONS: PAGE 117 | CAMPUS: MAIN OR DOWNTOWN (DT) | DAYS: MTWRFSU

courses

“

Going to an online environment for the first time, I didn’t know what to expect. But, I quickly got the hang of online learning and really enjoyed it.

”

Carllie Necker. Graduate.

Certificate in Adult Learning specializing in Career and Academic Advising. good thinking.

FACILITATING ADULT LEARNING

HELPING SKILLS IN CAREER AND ACADEMIC ADVISING

Discover new knowledge and skills for creating and maintaining resonance in teaching and learning situations of all kinds. Develop new skills through guided practice and by listening and responding to the voices of authors, researchers, fellow learners and teachers. Learn to identify, analyze and plan for diversity in behaviours. Emphasis will be placed on finding your own identity and integrity as an educator to develop a reflective practice.

Examine the specific listening and helping skills for establishing the advising relationship. Identify and develop these skills, within the context of assisting others, to explore career and academic issues, and clarify and pursue their career goals.

FIELD OF ADULT AND COMMUNITY EDUCATION Join us to explore the history and philosophies that molded adult and community education. Also, reflect on your own history and philosophy to discover coherence in life and educational practice. COURSE: ADL 123 | 40 Hours | $595 016 | Feb 2 - Apr 11 | Online Prerequisite: BMC 352 Learning Online (page 4)

LEARNING IN THE WORKPLACE Enhance your capacity to meet workplace learning challenges through visionary and realistic planning. This course will guide you through a systematic and thorough selfassessment. Then, with help, construct a personal development plan which will maximize your capabilities as a lifelong learner and provide you with a significant advantage in the emerging workplace. After learning these valuable skills, you will be able to teach them to others. COURSE: ADL 107 | 40 Hours | $595 028 | Jan 21 - Apr 14 | R | 6 - 9 pm | Main 029 | May 10 - Jul 18 | Online Prerequisite for online section: BMC 352 Learning Online (page 4)

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

ORGANIZATIONAL LEARNING To what extent does business success depend on an organization’s capacity to learn? What makes organizational learning relevant in today’s economy? How does it differ from quality improvement, restructuring, and other attempts to build organizational effectiveness? This course will help you: enable learning in your workplace, assess the organization’s learning capacity, and recommend ways to create a strategic learning culture. COURSE: ADL 124 | 30 Hours | $495 013 | Feb 16 - Apr 11 | Online Prerequisite: BMC 352 Learning Online (page 4)

SOCIAL MEDIA AND MORE Social media such as Facebook, Twitter, LinkedIn, blogs, wikis and podcasts are among the new web technologies that are changing how learning professionals engage with students, clients and other diverse audiences. In this introductory course, examine these technologies and their uses in various fields, such as education, writing, and career development. COURSE: ADL 310 | 30 Hours | $495 010 | Apr 5 - May 30 | Online Prerequisite: BMC 352 Learning Online (page 4)

courses

â&#x20AC;&#x153;

Although I started out rather apprehensive about drawing, I enjoyed it right away. And, I actually liked that it was outside of my comfort zone.

â&#x20AC;?

Steve Demers. Graduate. Certificate in Visual Design. good thinking.

TEACHING ONLINE To be an effective online instructor, you must be comfortable with the learning technology and familiar with the relevant instructional methods and approaches needed to ensure learner success. Examine practical guidelines for teaching, strategies to support active learning, assessment, and evaluation of discussion-board participation. Engage in hands-on work to plan basic components of your own online lesson or course. COURSE: ADL 136 | 30 Hours | $495 009 | Feb 9 - Apr 4 | Online Prerequisite: BMC 352 Learning Online (page 4)

TRAIN THE TRAINER 1 What are the characteristics of an outstanding trainer? Throughout this workshop, explore the key skills and techniques that result in successful face-to-face training. Learn how to establish a positive learning environment. Use a variety of training techniques, and ensure that individual and group needs are met. Demonstrate your new skills through practice presentations. Be prepared for an active and engaging experience. This workshop is intended for workplace trainers and adult and continuing education instructors. COURSE: ADL 139 | 20 Hours | $495 006 | Feb 26 - 28 | FSU | 9 am - 4:30 pm | Main

ART

403.220.2952 adedlife@ucalgary.ca Many of these courses can be applied to the Certificate in Visual Design (page 114) and the Certificate in Graphic Design (page 98). For more art-related courses, see Interior Design (page 67). SPECIAL OFFER Receive a 10 per cent discount per course by registering at the same time for three or more courses that apply to the Visual Design and Graphic Design certificates. Register online or call 403.220.2952. Some restrictions apply, i.e. all courses must take place within the current academic year, and discount does not apply to ICT courses.

ART HISTORY AND APPRECIATION 2 As a continuation of Art Appreciation I, investigate art from the 14th century to the 19th century. Focus on the contributions of important artists who typify major period styles such as early and high Renaissance in Italy, Northern Renaissance and Northern and Southern Baroque. Discuss important issues of modern and contemporary art.

BRANDING: WHAT DESIGNERS NEED TO KNOW Discover the broad field of brand identity and cover the entire process of brand development. Examine the basic principles of product and corporate identities and the process designers use to create brand identity programs. Explore and analyze a series of case studies for different brand models, and create, develop and execute a variety of brand collateral. Students will develop a comprehensive re-branding project that involves research, strategy, logo design and presentation, as well as the development and evolution of collateral to support the brand. COURSE: ART 317 | 30 Hours | $345 002 | Feb 3 - Apr 6 | W | 6:30 - 9:30 pm | Main

CHINESE INK PAINTING (SHUI-MO) Use ink and watercolour on rice paper to understand and appreciate classical Chinese painting and calligraphy. Learn the style of Chinese masters: oriental brushstroke techniques, ink consistency, composition, and paper mounting. Explore the evolution of ancient ShuiMo to a contemporary art form. COURSE: ART 106 | 30 Hours | $345 021 | Jan 23 - Apr 9 | S | 9 am - 12 pm | Main

COURSE: ART 310 | 20 Hours | $245 015 | Feb 2 - Apr 5 | T | 7 - 9 pm | Main

TO REGISTER: PAGE 1 | CERTIFICATES: PAGE 88 | DESIGNATIONS: PAGE 117 | CAMPUS: MAIN OR DOWNTOWN (DT) | DAYS: MTWRFSU

courses COLOUR THEORY 1

DRAWING 1

Examine various colour theories, relationships, and phenomena within the context of two- and threedimensional design. Effects of light, colour mixing, colour application, and colour dynamics are addressed. There are in-class and home assignments.

Build a strong foundation for any visual art discipline through drawing. This course is ideal for beginners, as well as those who have previous experience in visual arts. Learn basic knowledge in drawing. Study fundamental concepts and techniques, and draw from both still life and nude human figures using charcoal, pencil, and conté.

COURSE: ART 321 | 30 Hours | $345 005 | Jan 25 - Apr 4 | M | 6:30 - 9:30 pm | Main 006 | Apr 13 - Jun 22 | W | 6:30 - 9:30 pm | Main

COLOUR THEORY 2 Continue to explore the world of colour, emphasizing the development of your personal colour palette. The practical use of colour will be considered as it applies to the fields of art and design. Discuss colour systems and organization, symbolism, colour and culture, optical mixture, colour transitions, advanced colour relationships, colour as language, using colour, and specific tools and resources for colour experts. COURSE: ART 318 | 30 Hours | $345 002 | Feb 2 - Apr 5 | T | 6:30 - 9:30 pm | Main Prerequisite: Art 321 Colour Theory 1

CREATIVE ACRYLIC PAINTING Explore a variety of acrylic painting techniques, and develop basic painting skills. You will work mainly from still-life, landscape, and photographs but will also experiment with abstraction. While similar to oil paints, acrylics are water-based and preferred for home-studio use. COURSE: ART 109 | 30 Hours | $345 029 | Feb 3 - Apr 6 | W | 6:30 - 9:30 pm | Main

DESIGN PRINCIPLES In this studio class, use various techniques and materials to explore the fundamentals of two-dimensional imagery and three-dimensional objects in space. Study design elements such as line, shape, form, unity, balance, colour, texture and space. Develop an understanding of design. A supply list is provided at the first class. COURSE: ART 103 | 30 Hours | $345 030 | Feb 2 - Apr 5 | T | 6:30 - 9:30 pm | Main 031 | Apr 12 - Jun 21 | T | 6:30 - 9:30 pm | Main

HISTORY OF DESIGN Discover the factors that have influenced the practice and theory of design. Look at designs from around the world and consider their impact on culture and quality of life. Examples of architecture, graphic, interior, urban, garden, product, art, craft, and fashion design will be presented and discussed for you to make connections to your personal research interests. COURSE: ART 102 | 30 Hours | $345 028 | Feb 4 - Apr 7 | R | 6:30 - 9:30 pm | Main 029 | Apr 14 - Jun 23 | R | 6:30 - 9:30 pm | Main

SCULPTING IN STONE This course offers the unique opportunity to create your own sculpture under guidance of an instructor. This outdoor workshop at the historic Leighton Art Centre located in the magnificent foothills just 15 km south of Calgary is a unique opportunity for those interested in sculpture to discover the hidden beauty of stone and to learn how its natural structure, pattern and rhythm can help shape their own creations. Learn important steps in the process of sculpture, including the use of specific power and hand tools. Basic tools and stones of different shapes and sizes will be provided. For location information, please go to: www.leightoncentre.org.

ART AND DESIGN EDUCATIONAL TRAVEL NEW

403.220.2952 adedlife@ucalgary.ca

Announcing a new travel opportunity. Continuing Education has responded to student feedback with the introduction of Educational Travel. This program is in addition to Continuing Education’s popular Travel Study program, which focuses on international travel tours. The Educational Travel program takes a cost-saving approach and focuses on experiential learning.

ART AND DESIGN IN THE BIG APPLE Take a creative crunch of the Big Apple! This group excursion to New York City offers an exceptional curated art experience, tailored for those with a passion for learning and a love of travel. Exploring together, by transit and on foot, we will discover Manhattan’s history, art and culture. We will travel in time through historic collections of the Metropolitan Museum, medieval cloisters and cathedrals, gothic revival and neoclassical architecture of Manhattan, concluding with a tour to the Guggenheim’s modern art collections. During our six-day stay, there will be ample free time for you to experience this creative mecca on your own. A total of 20 course hours will be granted to Visual Design Certificate students who fulfill a journaling component for grading. Note: Fee does not include airfare, airport shuttle, and most meals. Accommodations are mid-range. Registration deadline is March 30, 2016.

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

courses BUSINESS ANALYSIS

403.220.2988 business.conted@ucalgary.ca These courses, offered in collaboration with Procept Associates Ltd., an endorsed education provider with the International Institute of Business Analysis (IIBA), will benefit professionals completing the requirements for the Certified Business Analysis Professional (CBAP) designation (see: www.theiiba.org). The content for these courses is based on the current BABOK Manual. For more information on this designation program, go to page 117.

ANALYTICAL THINKING FOR THE BUSINESS ANALYST The ability to write analytically and think critically are important skills for business analysis. The development of solid metrics is another key skill area that distinguishes strong business analysis. This intensive 2-day course focuses primarily on developing practical key analysis skills such as report writing, data analysis and metric development. This course is based on the Guide to the Business Analysis Body of Knowledge® (BABOK®) version 2.0. COURSE: PDS 188 | 14 Hours | $975 006 | May 11 - 12 | WR | 8:30 am - 4:30 pm | Main

COMPREHENSIVE BUSINESS ANALYSIS SEMINAR – PART 1

ENTERPRISE AND STRATEGIC ANALYSIS

Challenges for business analysts include: extracting and documenting business requirements in plain language; translating them into technical specifications; and creating and implementing business processes. Learn specific business analysis tools and techniques, using templates to help you grasp the concepts. Also learn how to write more effectively, which leads to clear business documents. Focus on how to identify and develop metrics to complete your analysis and cover some general business analysis skills, such as documentation, facilitation, and methodology definition. Gain skills to: identify the components of overall requirements management, perform and document gap and stakeholder analyses, create a requirements management plan, develop business process models, identify ways to document requirements, utilize analysis techniques, and implement and manage changes to requirements in a controlled way. The content of this course is based on the current BABOK manual.

This course is designed to provide business analysts with the skills required for involvement in strategy development, pre-project activities, and developing and managing enterprise architecture. This course is appropriate for experienced business analysts who are looking to formalize their experience through education, as well as junior business analysts, or those looking to enter the profession. Learn the tasks and techniques outlined in the Enterprise Analysis Knowledge area within the Business Analysis Body of Knowledge (BABOK™). Through discussion, examples and hands-on exercises, practise analyzing competitive data, benchmarking studies, business problems and opportunities. Also practise developing business strategy and documenting a business case. Content is based on the current BABOK manual.

COURSE: PDS 147 | 28 Hours | $1,895

COURSE: PDS 215 | 21 Hours | $1,425 012 | Apr 19 - 21 | TWR | 8:30 am - 4:30 pm | Main Prerequisite: PDS 147 Comprehensive Business Analysis Seminar — Part 1, and PDS 154 Comprehensive Business Analysis Seminar — Part 2

018 | Jan 26 - 29 | TWRF | 8:30 am - 4:30 pm | Main

COMPREHENSIVE BUSINESS ANALYSIS SEMINAR – PART 2 Building on Comprehensive Business Analysis Seminar — Part 1, examine specific tools in detail. Each tool is covered in its own module and includes hands-on exercises. The focus is on writing skills, use cases, data flow diagrams, entity relationship diagrams, data modeling, UML and activity diagrams, and user interface considerations. The use of all tools is tied together in a case study exercise. Content is based on the current BABOK manual.

TESTING FOR THE BUSINESS ANALYST This 2-day course is designed to explain to Business Analysts the need for testing and teach them the concepts required to plan, manage, execute, and evaluate testing outcomes in a software environment. This course is based on the Guide to the Business Analysis Body of Knowledge® version 2.0. COURSE: PDS 198 | 14 Hours | $975 006 | May 9 - 10 | MT | 8:30 am - 4:30 pm | Main

TO REGISTER: PAGE 1 | CERTIFICATES: PAGE 88 | DESIGNATIONS: PAGE 117 | CAMPUS: MAIN OR DOWNTOWN (DT) | DAYS: MTWRFSU

courses

“

Being able to go on and get the PMP designation because of the PEG program was fantastic added value for me.

”

Edgar Gonzalez. Graduate.

Certificate in Professional Management – PEG. good thinking.

BUSINESS AND MANAGEMENT 403.220.2988 business.conted@ucalgary.ca

Each of the courses in this section can be applied to one or more of the following certificates. Students are advised to always review their own certificate program to ensure their selected course is eligible for credit. For certificate details see the page indicated. · Professional Management, page 104 · General · Economic Developers · Professional Engineers and Geoscientists (PEG) · Specializing in Construction Management · Specializing in Risk Management · Specializing in Strategic Management · Human Resource Management, page 100 · Marketing, page 102 · Public Relations Management, page 110 · Security Management, page 111

ACCOUNTING FUNDAMENTALS Gain an understanding of financial accounting principles and practices as you learn how to go through the full accounting cycle of recording business transactions, making adjustments and final closing entries. Topics include internal controls and cash, receivables, property, merchandising, plant and equipment, goodwill and intangible assets. Learn how to read financial statements, calculate financial ratios and apply this knowledge to management problems and decision-making. COURSE: BMC 162 | 40 Hours | $595

BUILDING A POSITIVE WORKPLACE Employee retention and engagement are key goals of HR and management. Creating a respectful workplace and acknowledging ethics, performance management and a healthy blend of work and life, will ensure organizational goals can be realized in a positive workplace. Examine the organization’s retention and engagement strategies in alignment with talent management practices and make suggestions for improvement. COURSE: BMC 355 | 20 Hours | $445 001 | Apr 11 - 15 | MWF | 8:30 am - 4 pm | DT

048 | Jan 19 - Apr 19 | T | 6 – 9 pm | DT 049 | Jan 19 - Apr 18 | Online

AVOIDING CONSTRUCTION DISPUTES Review alternate contract strategies, types of claims presented by owners and contractors and the best practices for avoiding construction claims. Learn the importance of communication and documentation, analysis of claims and the various means of quantification including productivity and delay analysis, change management and the various means of resolving disputes. COURSE: BMC 220 | 20 Hours | $625 014 | Feb 25, 26, Mar 4 | RF | 8:30 am - 4 pm | DT

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courses BUSINESS COMMUNICATION FOR INTERNATIONALLY TRAINED PROFESSIONALS Build self-awareness, cultural familiarity and interpersonal skills for communicating effectively and appropriately in Canadian business settings. Learn how culture influences communication style and understand your own preferences for interacting with others. Gain insights into the hidden rules of preferred interaction in the Canadian workplace, practise flexibility in using a range of styles, and develop soft skill competencies for improving your job performance and career prospects. Note: Students can take either BMC 206 Management Communications or BMC 316 Business Communication for Internationally Trained Professionals for certificate credit in designated programs. Credit will be granted for one course only.

BUSINESS MANAGEMENT Gain an overview of business management and the different facets and functions of business. Expand your understanding of the Canadian business environment and managing the modern enterprise in an ever-changing global economy. COURSE: BMC 205 | 40 Hours | $595 219 | Jan 19 - Apr 18 | Online 220 | Jan 19 - Apr 18 | Online 221 | Jan 19 - Apr 18 | Online 216 | Jan 21 - Apr 14 | R | 6 - 9 pm | DT 217 | Feb 17 - Apr 4 | MW | 6 - 9 pm | DT 218 | Feb 20 - Mar 19 | S | 8:30 am - 5 pm | DT 222 | Apr 2 - 30 | S | 8:30 am - 5 pm | DT 224 | Apr 26 - Jul 25 | Online 225 | Apr 26 - Jul 25 | Online 226 | May 3 - Jun 21 | TR | 6 - 9 pm | DT 223 | Aug 8 - 12 | MTWRF | 8:30 am - 5 pm | DT Prerequisite for online sections: BMC 352 Learning Online (page 4)

COURSE: BMC 316 | 40 Hours | $595

BUSINESS STRATEGY

008 | Jan 21 - Apr 14 | R | 6 - 9 pm | DT

Develop your ability to solve business issues, while examining managerial strategy and practices in real-world settings. Learn to diagnose problems, analyze and evaluate solutions, and formulate action plans, all within a holistic policy framework. The focus is on managerial attitudes, as well as knowledge and skills.

BUSINESS LAW If you are looking for a practical guide to understanding legal issues that often arise in the world of business and commercial transactions, this course is for you. Topics include the law of contract, the legal and practical structure of business organizations, agency and vicarious liability, the law of limitations, the law of negligence, and an overview of the legal system in Canada. COURSE: BMC 117 | 40 Hours | $595 023 | Jan 20 - Apr 13 | W | 6 – 9 pm | DT

COURSE: BMC 160 | 40 Hours | $595 019 | Feb 16 - Apr 28 | MR | 6 - 9 pm | Blended/DT Prerequisite: BMC 352 Learning Online (page 4)

CHANGE MANAGEMENT In the 21st century, organizations and workplaces experience constant change. Change in leadership, organizational structure, operational systems and business culture all impact individuals and business outcomes. This course focuses on the people involved in and impacted by change. Learn organizational change strategies through a number of different lenses and frameworks. Examine interventions for different levels of the organization and acquire tools to effectively manage the change process.

COMMUNICATING INTERCULTURALLY Develop the awareness, knowledge and skills needed to communicate effectively in today’s multicultural workplace. Through reflection, discussion and experiential activities: examine the notion of culture as a perceptual lens, explore cultural differences in values and communication styles, identify barriers to effective intercultural communication, and develop skills for bridging the language and culture divide. COURSE: BMC 273 | 20 Hours | $445 010 | Jul 12 - 14 | TWR | 8:30 am - 4 pm | DT

COMMUNICATION STRATEGIES FOR LEADING GROUPS Much of the work in organizations is done by small groups. Groups make decisions, plan, solve problems, share information and more. Learn tools and strategies to lead productive meetings, manage conflict, ensure that people’s time is well spent, and desired outcomes are achieved. Gain an understanding of group dynamics and process and how to bring creative energy to the art of leading groups with confidence. COURSE: BMC 214 | 20 Hours | $445 018 | Apr 6 - May 18 | W | 6 - 9 pm | DT

COMPENSATION: DESIGN AND PRACTICE Learn basic theory, concepts, techniques, and processes of wage and salary administration with a focus on practical applications. Topics include: job design and description, methods of job evaluation, wage and salary surveys, benefits, development of pay structures and policies, and linking performance to compensation. COURSE: BMC 198 | 30 Hours | $495 035 | May 2 - Jun 16 | MR | 6 - 9 pm | DT

COURSE: BMC 324 | 20 Hours | $445 006 | Jun 11 - 25 | S | 8:30 am - 4 pm | DT

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courses

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As my positions at work changed, I just kept on taking courses to help me.

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Dawn Parker. Graduate.

Certificate in Professional Management. good thinking.

CONDUCTING EFFECTIVE INTERVIEWS Examine interviewing techniques with special emphasis on the application to various areas of human resource functions. The emphasis is on practical application for Human Resource professionals and line managers. COURSE: BMC 328 | 20 Hours | $445 006 | Mar 7 - 11 | MWF | 8:30 am - 4 pm | DT

CONFLICT MANAGEMENT Learn how to deal effectively with the conflicts that are frequently part of workplace life. Gain an understanding of your conflict management style and develop strategies and skills to deal with individual and team conflict situations. Improve relationships and increase personal productivity. These are the results that effectively managed conflict can provide. COURSE: BMC 212 | 20 Hours | $445 081 | Feb 4 - Mar 17 | R | 6 - 9 pm | DT 082 | Apr 13 - 15 | WRF | 8:30 am - 4 pm | DT 083 | Apr 19 - Jun 6 | Online 085 | Jun 13 - 17 | MWF | 8:30 am - 4 pm | DT 084 | Jul 5 - Aug 22 | Online Prerequisite for online sections: BMC 352 Learning Online (page 4)

CONSTRUCTION COSTING

CORPORATE EVENT PLANNING

Learn the processes required to estimate the cost of construction projects from start to finish. This course covers the detailed steps involved in the tendering process including how to analyze the tender documents, the types of estimating methods used, the application of productivity factors, the calculation of job overheads, and the final assembly of the lump sum tender. An individual project will help you apply the concepts learned.

Understand the powerful role events can play in your organization. Recognize the key qualities of successful events including product launches, trade shows, conferences, and employee events. Gain strategic and practical event planning skills through a case study project. Topics include: audience research, locations, planning, display and booth designs, media and public relations, presentation materials, promotional items, event evaluation, and outside resources.

COURSE: BMC 110 | 40 Hours | $595

COURSE: BMC 292 | 20 Hours | $445

015 | Jan 21 - Apr 14 | R | 6 - 9 pm | DT

008 | Jan 16 - 30 | S | 8:30 am - 4 pm | DT

CONTROL SYSTEMS IN CONSTRUCTION PROJECTS

CORPORATE SOCIAL RESPONSIBILITY

Project administrative personnel benefit from this overview of typical control systems in construction projects. Prepare for most aspects of office and site control by examining these topics: key roles of personnel, business management, financial control, cash management, loss control, contract forms and bidding strategies, operations, labour management, health and safety.

Corporate Social Responsibility (CSR) is the principle of businesses supporting communities and people. It is best demonstrated when CSR practices are used to build bridges between the business and community sectors that enable businesses to support social issues and interests. The challenge is often to find a balance between doing good and leveraging these practices to benefit business as well as the community and its constituents. This introductory course covers CSR methods, tools, principles and practices, and is for those interested in knowing what CSR is and how it is generally implemented and managed in an organization.

COURSE: BMC 243 | 40 Hours | $595 011 | May 2 - Jun 22 | MW | 6 - 9 pm | DT

COURSE: BMC 279 | 20 Hours | $445 009 | Apr 12 - May 30 | Online Prerequisite: BMC 352 Learning Online (page 4)

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courses CRIME IN THE WORKPLACE

ECONOMICS FOR BUSINESS

EMPLOYEE BENEFITS

Workplace crime has the potential to affect the success and vitality of organizations. Learn why and how crime can occur in the workplace and what motivates the workplace crime offender. Explore the various ways that crime can be either facilitated or inhibited by the actions of organizations. Using a risk management approach, you will discover how to define, select, and implement valid crime prevention techniques in your workplace.

Why do the values of the Canadian dollar and the American dollar differ? Is the GST a bad tax? Why is it so difficult to find a job sometimes? Should medical care be free of charge to all residents of Canada? These questions, essential to everyday living, are best answered through an understanding of economics. Discuss basic economic principles by applying them to everyday events and issues. Course includes relevant economic information that will help you make better and more informed personal and business decisions.

This survey course of employee benefit programs includes design and funding as well as current issues and directions. Contribute to the class through your own experience from employment or research. Topics include: survivor plans, disability plans, medical and dental plans, preventive health plans, retirement plans, planning incentives, taxation of benefits, flexible benefits, and benefits communication.

COURSE: BMC 209 | 20 Hours | $445 013 | Apr 19 - Jun 6 | Online Prerequisite: BMC 352 Learning Online (page 4)

COURSE: BMC 171 | 40 Hours | $595

DIGITAL MARKETING Whether you are a marketing professional or an entrepreneur promoting your own business, this course can guide you toward an effective digital marketing plan that delivers value for money to your organization. Discuss the fundamentals of digital marketing including: email and Internet marketing, search engine optimization, online advertising, mobile marketing, content marketing and current social media tools. COURSE: BMC 329 | 30 Hours | $495 002 | Apr 12 - Jun 20 | Online Prerequisite: BMC 352 Learning Online (page 4)

DISABILITY MANAGEMENT: AN INTEGRATIVE APPROACH Disability management is most effective when integrated and embedded into the strategies and culture of an organization. This course introduces an interdisciplinary approach to the concepts and practices of disability management, and addresses how to design, implement, and market an effective disability management program. COURSE: BMC 309 | 30 Hours | $550 012 | May 17 - 20 | TWRF | 8:30 am - 5 pm | DT

029 | Apr 26 - Jul 25 | Online Prerequisite: BMC 352 Learning Online (page 4)

EMERGENCY PLANNING FOR INDUSTRY Learn industry standards and accepted practices for developing an emergency response plan. Topics include: potential hazard identification, risk analysis, and response planning. COURSE: BMC 200 | 20 Hours | $445 011 | May 3 - Jun 20 | Online

COURSE: BMC 230 | 30 Hours | $495 036 | Jan 5 - Mar 14 | Online Prerequisite: BMC 352 Learning Online (page 4)

EMPLOYEE COMMUNICATIONS Learn how to align appropriate communication methods with audience information needs, cultivate desired leader behaviour as a powerful message-sharing technique, serve as an internal consultant to project teams and business units, and evaluate desired communication outcomes, and more. This course will be of interest to both communications and human resources professionals. COURSE: BMC 242 | 20 Hours | $445 010 | Jul 19 - 21 | TWR | 8:30 am - 4 pm | DT

EMOTIONAL INTELLIGENCE: THE LEADER’S ADVANTAGE Good leaders use their emotional intelligence to increase their personal and interpersonal effectiveness. Emotional intelligence can be learned, developed, and enhanced. Discover your EQ, learn how to relate concepts and competencies of emotional intelligence to leadership effectiveness, and create practical strategies to foster your emotional intelligence in the workplace. COURSE: BMC 115 | 15 Hours | $395 028 | Feb 11 - Mar 10 | R | 6 - 9 pm | DT 029 | Jul 25 - 26 | MT | 8:30 am - 4 pm | DT

EMPLOYEE DEVELOPMENT AND TRAINING Employee learning and development is an essential contributor to any organization’s success. A strategic learning and development culture supports performance improvement planning while it addresses new areas of employee development towards an individual’s career goals. It builds employee retention and loyalty, and promotes employee engagement and the organizational growth. Learn how to plan, develop and implement a training and development program that benefits employees and organizations alike. COURSE: BMC 354 | 30 Hours | $495 002 | Apr 19 - Jun 27 | Online

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courses EMPLOYEE RELATIONS: POLICY DESIGN AND DOCUMENTATION Hereâ&#x20AC;&#x2122;s a practical guide to hiring, managing performance, giving promotions and demotions, implementing discipline and terminating employees in a non-union environment. Learn the steps needed and the documentation required to manage employees within legal requirements. You will review relevant case studies, legislation and development documentation to support your HR processes. You will be aware of the relevant legislation impacting the Alberta workplace, be able to develop policies and understand the role of proper documentation relating to employees. COURSE: BMC 192 | 20 Hours | $445 013 | Apr 4 - May 16 | M | 6 - 9 pm | DT

ENVIRONMENTAL STEWARDSHIP AND SUSTAINABILITY Many argue that environmental responsibility is a cornerstone for building just, equitable and sustainable societies. Others argue that preserving stable and balanced ecosystems is humanityâ&#x20AC;&#x2122;s primary obligation to both the planet and succeeding generations. The issue of sustainability touches upon economic, political, scientific and social realities. This course examines emerging sustainable trends and their implications. You will be encouraged to re-examine your attitudes towards both the environment and the future. COURSE: BMC 169 | 30 Hours | $550 017 | Feb 16 - Apr 25 | Online 018 | Apr 22 - 30 | FS | 8:30 am - 5 pm | DT

ERGONOMICS

HARASSMENT INVESTIGATIONS

Ergonomics is the science that addresses human performance and well-being in relation to the tasks that are being completed, the equipment used, and the environment in which work is being completed. In this introductory ergonomics course, you will learn about the prevention of occupational illness and injury by making changes to the design of work and workplaces.

Harassment complaints are an increasing liability against corporations. Although many complaints may be handled on an informal level, inappropriate handling of a complaint can cause significant problems including morale, credibility and legal issues. An effective process can ensure that complaints are properly handled, investigated and resolved. Learn about the issues of harassment, and an effective investigative process to follow.

COURSE: BMC 199 | 30 Hours | $550 016 | Jan 20 - Mar 23 | W | 6 - 9 pm | DT 017 | Apr 25 - 28 | MTWR | 8:30 am - 5 pm | DT

GLOBAL WARMING AND CLIMATE CHANGE Explore the reality of global warming and climate change. Learn about the relationship between global warming and the release of greenhouse gases and the computer models used to make climate change predictions. Discuss the need to mitigate the effects of global warming as well as how the global warming process may be slowed and eventually reversed. COURSE: BMC 138 | 15 Hours | $400 014 | Apr 21 - May 19 | R | 6 - 9 pm | DT

HR PERSPECTIVES ON WORKLIFE INTEGRATION With the changing demographics of the workforce, there is a need to assess the relationship between work life and family life and the impact they have on each other. Topics include: work and family issues; organizational and personal stress; work and family conflict; dependent care issues, including those of the sandwich generation; role conflict; marital satisfaction; work satisfaction; and workplace and government policies for dealing with multiple work and family demands. COURSE: BMC 356 | 30 Hours | $495

HEALTH AND SAFETY MANAGEMENT SYSTEMS: THE BASICS This course introduces you to the characteristics of effective health and safety management systems. These systems are required for the proactive management of health and safety concerns throughout an organization. They ensure that all employees have clearly defined accountabilities for health and safety, resulting in the prevention of injuries and loss. This course is for beginning and practising health and safety officers, coordinators, professionals, trainers and administrators to gain knowledge of the fundamental principles used to manage health and safety issues in the workplace. COURSE: BMC 104 | 30 Hours | $550 059 | Jan 19 - Mar 29 | T | 6 - 9 pm | DT 058 | Feb 2 - Apr 18 | Online 057 | Mar 11 - 19 | FS | 8:30 am - 5 pm | DT 060 | Apr 5 - Jun 13 | Online 062 | May 10 - 13 | TWRF | 8:30 am - 5 pm | DT 061 | Jun 21 - Aug 29 | Online 063 | Jul 15 - 23 | FS | 8:30 am - 4:30 pm | DT Prerequisite for online sections: BMC 352 Learning Online (page 4)

001 | Jan 12 - Mar 21 | Online 002 | Apr 2 - 23 | S | 8:30 am - 4:30 pm | DT Prerequisite for online section: BMC 352 Learning Online (page 4)

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courses HUMAN BEHAVIOUR IN ORGANIZATIONS

HUMAN RESOURCES INFORMATION MANAGEMENT

ISSUES MANAGEMENT AND RISK/CRISIS COMMUNICATIONS

Improved understanding of human behaviour in organizations enhances your effectiveness, and influences the development and operation of your workplace. Topics include: your own behaviour and its impact on others, mentoring, culture, structure, the decisionmaking process, employee relations, productivity, and ethical issues.

Human Resource (HR) departments are accountable for housing and using vast amounts of data that are needed to support human resource and business processes, enable business unit decisions and inform strategic planning. Explore issues around the definition, collection, and use of an electronic HR strategy (e-HR) and related information to improve information flow within and across organizational boundaries.

The field of critical communications has three interrelated dimensions; proactively addressing emerging issues, developing believable risk communications programs, and reacting effectively in times of crisis. Explore this three-pronged spectrum of hot communications by studying key issue, risk and crisis strategies and tactics. Learn how the successful communicator can offer increased value to an organization through proactive planning and effective implementation. Learn also to distinguish key concepts associated with critical communications, theories for the creation of issues management, risk and crisis communications programs, as well as how to analyze and apply key communications principles.

COURSE: BMC 172 | 40 Hours | $595 189 | Jan 19 - Apr 18 | Online 190 | Jan 19 - Apr 18 | Online 186 | Jan 20 - Apr 13 | W | 6 - 9 pm | DT 187 | Feb 17 - Apr 4 | MW | 6 - 9 pm | DT 188 | Feb 23 - Apr 5 | TR | 6 - 9 pm | DT 193 | Apr 26 - Jul 25 | Online 194 | Apr 26 - Jul 25 | Online 191 | Jun 13 - 17 | MTWRF | 8:30 am - 5 pm | DT 192 | Aug 15 - 19 | MTWRF | 8:30 am - 5 pm | DT Prerequisite for online sections: BMC 352 Learning Online (page 4)

HUMAN RESOURCE MANAGEMENT Learn the foundation and guidelines for an effective process of employee recruitment, evaluation and compensation. Recruitment entails: accurate job descriptions, strategies for finding the best candidate, legal considerations, effective interview techniques, and orientation of new employees. Evaluation encompasses: competency assessments and performance reviews, and individual career paths and planning. Compensation involves: monetary and non-monetary benefits, and ongoing feedback to ensure your plan is competitive and fair.

COURSE: BMC 208 | 15 Hours | $395 014 | May 3 - Jun 20 | Online Prerequisite: BMC 352 Learning Online (page 4)

INTEGRATED MARKETING AND COMMUNICATIONS It is common for marketing or communications professionals to work in a corporate environment with separate marketing and communications functions, departments and even leadership. While each discipline creates distinct value for an organization, integrated marketing and communication strategies generate results that simply cannot be achieved when the two functions are kept in silos. This interactive course will cover the core building blocks of marketing communications planning. Students will build their own integrated marketing communications plans.

COURSE: BMC 109 | 30 Hours | $495 008 | Jan 20 - Mar 23 | W | 6 - 9 pm | DT

LEADERSHIP FUNDAMENTALS Examine current thinking about leadership and the functions, activities and principles of leadership in organizational settings. Discover your own leadership style and strengths, and learn strategies for developing skills and abilities. This interactive course uses case studies, role-plays, self-assessment and other activities.

COURSE: BMC 293 | 20 Hours | $445

COURSE: BMC 174 | 40 Hours | $595

007 | Feb 2 - Mar 21 | T | 6 - 9 pm | Blended/DT Prerequisite: BMC 352 Learning Online (page 4)

039 | Jan 19 - Apr 18 | Online 040 | Aug 15 - 19 | MTWRF | 8:30 am â&#x20AC;&#x201C; 5 pm | DT

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courses LEADERSHIP IN PROJECT MANAGEMENT The difference between a good and an exemplary project is leadership. Examine the skills and practices that differentiate individuals who excel in project management and move from the paradigm of project manager as administrator to project manager as leader. Special focus will be placed on the processes and knowledge areas of A Guide to the Project Management Body of Knowledge (PMBOK® Guide) — Fifth Edition in order to increase participants’ comfort level with project management activities and language. COURSE: BMC 290 | 40 Hours | $745 022 | Jan 19 - Apr 18 | Online 020 | Feb 6 - Mar 12 | S | 8:30 am - 5 pm | DT 021 | Apr 16 - May 14 | S | 8:30 am - 5 pm | DT Prerequisite for online sections: BMC 352 Learning Online (page 4)

MANAGEMENT COMMUNICATIONS: INTERPERSONAL SKILLS Enhance your ability to communicate effectively in personal and professional settings. Learn more about your own communication style preferences. Acquire tools and techniques to build positive relationships and achieve favourable results interpersonally and in small and large groups. Practical strategies include effective ways of: giving and interpreting verbal and nonverbal messages, listening, giving and receiving feedback, leading meetings and giving presentations. Note: Students can take either BMC 206 Management Communications or BMC 316 Business Communication for Internationally Trained Professionals for certificate credit in designated programs. Credit will be granted for one course only.

MANAGING INVESTIGATIONS Learn how to conduct professional investigations using proven methods and best practices. Topics include: the investigation process, legal issues, types of investigations including harassment and substance abuse, and properly documenting your investigations. COURSE: BMC 188 | 30 Hours | $495 012 | Feb 2 - Apr 18 | Online Prerequisite: BMC 352 Learning Online (page 4)

MARKETING PRINCIPLES Understand the objectives, scope and complexity of marketing, as well as the terminology and activities involved in managing the marketing function. Take a managerial approach with respect to product development, distribution, pricing and promotion. Emphasis is on: ethics, consumer behaviour, relationship marketing, market research, new product introduction, and the product life cycle. COURSE: BMC 167 | 40 Hours | $595 042 | Jan 5 - Apr 4 | Online 043 | Apr 9 - May 14 | S | 8:30 am - 5 pm | DT Prerequisite for online section: BMC 352 Learning Online (page 4)

MARKETING: BUSINESS TO CONSUMER Business-to-consumer (B2C) marketing is concerned with selling products or services directly to customers. In order to turn shoppers into buyers, B2C marketing professionals need to know who their customers are, what motivates them to buy and how to deliver an offer they cannot resist. Learn how to build and implement creative advertising and direct response campaigns that will capture the attention of buyers. Through case studies and interactive exercises, build your knowledge of specific topics including audience segmentation, media planning, creative concept and message development, coupons and discounts, email campaigns and customer loyalty.

MEDIATING WORKPLACE DISPUTES Focus on the skills, tools, strategies and techniques designed to help you manage and mediate simple and complex disputes. Gain an understanding of the process of an effective mediation. Whether you are dealing with a dispute that can be resolved in 15 minutes or one that requires two hours, you will learn to structure the meetings to have a significant impact on the final result. Also learn how to manage the emotional climate, and work with skills and techniques to get to the heart of the matter. COURSE: BMC 288 | 20 Hours | $445 012 | Aug 9 - 11 | TWR | 8:30 am - 4 pm | DT

METRICS AND MEASUREMENT Web analytics, social media, web 2.0, mobile technology and other digital channels have opened the data floodgates but what does it all mean? This course will give you a framework for how to set-up, monitor, and measure the results of a digital media strategy or an integrated marketing campaign, digital or traditional, from beginning to end. Learn important skills for research and analysis, and explore a variety of marketing metrics and measurement tools available for measuring your return-on-investment. COURSE: BMC 313 | 20 Hours | $445 009 | Jan 27 - Mar 9 | W | 6 - 9 pm | DT 010 | Apr 14 - May 26 | R | 6 - 9 pm | DT

COURSE: BMC 315 | 30 Hours | $495 004 | Apr 12 - Jun 21 | T | 6 - 9 pm | DT

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PERFORMANCE MANAGEMENT Helping employees attain optimal performance is essential if organizations are to remain competitive in today’s marketplace. Gain knowledge and skills in understanding the underpinnings and dynamics of employee performance, and learn how to use a foundational framework to partner with employees for success. Learn approaches to prepare for and conduct performance reviews, and become more comfortable with performance and career dialogues. COURSE: BMC 353 | 20 Hours | $445 002 | Jan 19 - Mar 7 | Online Prerequisite: BMC 352 Learning Online (page 4)

OIL SANDS: OVERVIEW, ENVIRONMENTAL IMPACTS, AND REGULATIONS With respect to Alberta’s oil sands, should Canada be forced to choose between economic development and a sustainable environment? This course is designed for anyone interested in the environmental management, public relations, and health and safety job categories in the oil and gas industry. Through this course, develop the skill set required to understand, review, analyze, and evaluate environmental data and information related to the oil sands industry. COURSE: BMC 298 | 30 Hours | $550 011 | Jan 26 - Apr 4 | Online 012 | Apr 9 - May 14 | S | 9 am - 2:30 pm | DT Prerequisite: BMC 352 Learning Online (page 4)

PERSONNEL SECURITY How do you ensure a secure and safe environment for employees and contractors in the workplace? Learn the security risks faced by organizations when dealing with personnel issues and what can be done to mitigate those risks. Topics include: screening for employees and contractors, the legal issues that need to be considered, workplace security best practices, travel security, and contingency plans for executive protection, workplace violence, other threats common to the workplace, special events, and international operations. COURSE: BMC 127 | 20 Hours | $445 011 | May 3 - Jun 20 | Online Prerequisite: BMC 352 Learning Online (page 4)

PHYSICAL SECURITY PLANNING Systems and procedures for building and facilities security are covered. Topics include: keying, card access technologies and intrusion alarm systems, lighting, barriers, monitoring systems, closed circuit television, alarms, and suppression systems for fire control. Within a context of security planning, topics include: design, building and facilities surveys, threat assessment, risk analysis and strategies for reducing identified risk.

PROJECT MANAGEMENT: LEVEL I This overview course covers all the fundamental project management processes and knowledge areas as documented in A Guide to the Project Management Body of Knowledge (PMBOK® Guide) — Fifth Edition. The instructional formats include learning activities, discussion forums, assignments, and quizzes, all providing opportunities to apply new methods and skills. The course focuses on planning for scope, time, cost, and risk management, with quality, human resource, communications, procurement, and stakeholder management also included. COURSE: BMC 299 | 40 Hours | $745 034 | Jan 11 - 19 | MTW | 8:30 am - 5 pm | DT 032 | Jan 12 - Apr 5 | T | 6 - 9 pm | DT 033 | Jan 19 - Mar 1 | TR | 6 - 9 pm | DT 035 | Jan 19 - Apr 18 | Online 037 | Apr 4 - 13 | MTW | 8:30 am - 5 pm | DT 036 | May 2 - Jun 22 | MW | 6 - 9 pm | DT Prerequisite for online sections: BMC 352 Learning Online (page 4)

PROJECT MANAGEMENT: LEVEL II This advanced course adhering to A Guide to the Project Management Body of Knowledge (PMBOK® Guide) — Fifth Edition will enhance the planning and measurement skills learned in the basic course. The same knowledge areas are covered in more detail; however, in this level, the objective is the development of project control skills. COURSE: BMC 266 | 40 Hours | $745 031 | Jan 19 - Apr 18 | Online 029 | Jan 21 - Apr 14 | R | 6 - 9 pm | DT 030 | Jan 25 – Feb 2 | MTW | 8:30 am - 5 pm | DT 034 | Apr 26 - Jul 25 | Online 032 | May 2 - 11 | MTW | 8:30 am - 5 pm | DT 033 | Jul 9 - Aug 13 | S | 8:30 am - 5 pm | DT Prerequisite: BMC 299 Project Management: Level I; and, for online sections BMC 352 Learning Online (page 4)

COURSE: BMC 250 | 40 Hours | $595 010 | Jan 12 - Apr 11 | Online Prerequisite: BMC 352 Learning Online (page 4)

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courses PUBLIC RELATIONS Organizations, including corporations, government and not-for-profit, understand the important role of strategic communications in their success. This course is for you if you: are a beginning practitioner responsible for communications, work in conjunction with the communications team within your organization, or want to better understand the valuable contributions communications can make to organizations and the community. What is public relations and its various elements? What is its strategic role and how does it fit within a broader communications context, including marketing and advertising, research, and future trends? This course relies on class participation and practical application of learning. COURSE: BMC 119 | 40 Hours | $595 031 | Jan 7 - Mar 31 | R | 6 – 9 pm | DT 032 | May 7 – Jun 18 | S | 8:30 am – 5 pm | DT

RECRUITMENT AND SELECTION In the battle for talent, the recruitment and selection function takes on increased organizational significance. This course offers a comprehensive overview of recruitment and selection methods, tools, and resources. Topics include: internal and external recruitment, conventional and e-cruitment methods, interview methods and techniques, use of psychometric tools, referencing, employment contracts and a successful launch. COURSE: BMC 178 | 30 Hours | $495 057 | Jan 6 - Mar 9 | W | 6 - 9 pm | DT 059 | Apr 5 - Jun 13 | Online 058 | May 2 - 5 | MTWR | 8:30 am - 4:30 pm | DT Prerequisite for online section: BMC 352 Learning Online (page 4)

RISK ASSESSMENT AND TREATMENT

RISK MANAGEMENT PRINCIPLES AND PRACTICES

Risk assessment processes help organizations to identify nonspeculative and speculative risks, and make decisions regarding whether risk treatment is needed. Gain a broad understanding of assessment and treatment techniques that can help an organization to prepare for, and effectively deal with, potential hazards or insurable risks. Understand a number of risk control techniques and their application to situations involving accidental loss to property, personnel, environment and income. Discuss emerging risks in social media, regulations, supply chain management, crime and cyber space. It is recommended that students complete the Risk Management Principles and Practices course prior to enrolling in this course.

Develop an enterprise-wide perspective of risk by applying risk management concepts to four major categories: hazard (insurable), operational, financial, and strategic. This course broadens our understanding of risk management from its traditional focus on accidental losses to include all risks an organization may face. Learn about global risk management standards such as ISO 31000 and the COSO ERM — Integrated Framework, and discuss various risk identification and analysis techniques in detail. Apply rudimentary analytical tools to assess financial risk in areas of financial leverage, liquidity risk, and capital investment risk. Risk oversight, monitoring, and assurance are discussed from the perspective of governance and internal control. This course relies heavily on insurance based content consistent with risk assessment and risk management principles.

COURSE: BMC 326 | 40 Hours | $595 006 | Jan 19 - Apr 12 | T | 6 - 9 pm | DT 008 | May 3 - Jun 21 | TR | 6 - 9 pm | DT

RISK FINANCING Gain a broad overview of risk financing as one of numerous risk treatment options. Techniques for estimating hazard-related losses and transferring hazard loss through the use of insurance are examined. This course focuses on alternative financing techniques for hazard risk including insurance, selfinsurance, retrospective rating, captive insurance, and contractual risk transfer. Methods for transferring financial and hazard risk to capital markets are explored in detail. COURSE: BMC 182 | 40 Hours | $595 025 | Jan 18 - Apr 18 | M | 6 - 9 pm | DT 026 | May 2 - Jun 22 | MW | 6 - 9 pm | DT

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

COURSE: BMC 327 | 40 Hours | $595 006 | Jan 21 - Apr 14 | R | 6 - 9 pm | DT 007 | Apr 2 - 30 | S | 8:30 am - 5 pm | DT

SECURITY LAW This overview of the Canadian legal system emphasizes the legal matters of interest to security personnel. Topics include: the Canadian court system; criminal law and evidence; contract, company and real property law, including the protection of technology and information; labour law and collective bargaining; and laws regulating the security industry. COURSE: BMC 236 | 40 Hours | $595 011 | Jan 12 - Apr 11 | Online Prerequisite: BMC 352 Learning Online (page 4)

courses SOCIAL MEDIA STRATEGIES With the advent of social media and digital communication tools, companies feel compelled to ‘get in the game’ but do they have a game plan? Most leaders are prepared to capitalize on new media with sound business strategies, policies and resources in place. Develop an organizational strategic plan to address implications of social media on organizational culture and business practices. Learn how to assess risk and implement measures to maximize success. COURSE: BMC 314 | 15 Hours | $395 006 | Jan 14 - Feb 11 | R | 6 - 9 pm | DT

STRATEGIC PLANNING Learn the concepts and processes of strategic planning, and understand why it is essential for the success of your organization. Discover how to set strategic objectives and action plans in order to realize your mission. Experience a planning session firsthand from defining the vision to identifying the activities needed to meet stated outcomes. COURSE: BMC 161 | 40 Hours | $595 024 | Jan 19 - Apr 18 | Online Prerequisite: BMC 352 Learning Online (page 4)

STRATEGIC PLANNING FOR PUBLIC RELATIONS Strategic communications planning is the process of aligning communications with corporate strategies and organizational goals. It is the process of stepping away from daily concerns to consider how communications activities can best support and contribute to achieving an organization’s vision and objectives. Cultivate an understanding of strategic communication planning in keeping with established standards of professional excellence. Develop a communications strategy and tactical plans that will help you to create and leverage communication resources effectively to maximize relationships with stakeholders and minimize risk. COURSE: BMC 318 | 30 Hours | $495 004 | Apr 7 - Jun 16 | R | 6 - 9 pm | DT

STRESS AND FATIGUE MANAGEMENT Research tells us that fatigue is four times more likely to cause workplace impairment than drugs or alcohol, and that stress impacts overall worker wellbeing and work performance. Numerous strategies exist to help organizations mitigate these hazards and improve workplace environments. Gain an understanding of the science and workplace factors influencing stress and fatigue. Also, learn practical strategies to recognize and assess stress and fatigue risks in an organization, and more importantly, learn how to implement current best practices to effectively manage these hazards. COURSE: BMC 350 | 30 Hours | $550 002 | Jan 12 - Mar 21 | Online Prerequisite: BMC 352 Learning Online (page 4)

SUCCESSION PLANNING FOR THE 21ST CENTURY WORKFORCE How do we leverage talent in the 21st Century? What strategies should be used to help organizations remain sustainable in an ever changing environment? How do we identify and prepare high potential employees to replace a retiring workforce? All of these questions can be answered through the concept of succession planning and the issues and strategies involved. Discuss and analyze how companies use succession planning and its impact. Investigate a number of international Fortune 500 companies and a variety of local Canadian companies. Gain the tools and resources you will need to plan a strong future for your organization. COURSE: BMC 287 | 20 Hours | $445 010 | Jan 5 - Feb 16 | T | 6 - 9 pm | DT

BUSINESS PROCESS

403.220.2988 business.conted@ucalgary.ca In collaboration with SatiStar Management Consulting, Continuing Education offers Lean Six Sigma (LSS) Green Belt Certification Training for management personnel in manufacturing, engineering, maintenance, technical, quality, and other support areas. For more information on Lean Six Sigma Green Belt Certification, see page 117.

LEAN SIX SIGMA GREEN BELT TRAINING This five-day workshop teaches a globally-recognized methodology for rapidly and dramatically improving the output of their business processes. Participants learn how to improve their processes to maximize throughput, reduce costs and cycle time and improve overall quality. This methodology, used world-wide, provides a reliable approach for achieving world class business performance improvement. COURSE: PDS 233 | 35 Hours | $2,795 + GST 005 | Apr 25 - 29 | MTWRF | 8:30 am - 4:30 pm | Main

CHINESE ADULT LEARNERS PROGRAM 403.220.2952 adedlife@ucalgary.ca

These learning opportunities are taught in Cantonese to adults 35 years of age and older. The non-credit courses run for 12 weeks, on Saturdays or weekday evenings, and cover a wide range of interests including: · · · ·

Art Computers Geography History

· Human Anatomy · Music · Traditional Chinese medicine

Courses are held at the Main Campus and may include off campus field trips. For more information or to register please call 403.220.2952.

TO REGISTER: PAGE 1 | CERTIFICATES: PAGE 88 | DESIGNATIONS: PAGE 117 | CAMPUS: MAIN OR DOWNTOWN (DT) | DAYS: MTWRFSU

courses COMMUNITY SERVICES PROGRAM

COMPUTER AND BUSINESS TECHNOLOGY

In collaboration with the Evangelical Church in Canada, Alberta Synod, UCalgary is facilitating a bilingual program that strives to build individual skills and knowledge, as well as community resources, to enhance the quality of life of communities in Calgary. This program is being offered in Cantonese and English. The courses are open to anyone who can benefit from this program and especially for community outreach workers, personal care attendants, home care aides, settlement workers, in-home support workers, and community and church volunteers. Some courses will be taught in English only. As most of the teaching materials are in English, learners must be able to read English academic materials.

This section includes a wide array of computer and business technology related courses. Each of these courses can be applied to one or more of the following programs. Students are advised to review their own certificate requirements to ensure their selected course is eligible for credit. For details, see the page indicated.

403.389.8145 csprog@ucalgary.ca

The program is made up of five 24-hour core courses and two electives. Learners with at least 75 per cent attendance will receive a Parchment of Completion. Each course is $420. (If you are a staff member or volunteer with a community agency, you can apply for a bursary.) View currently scheduled courses at conted.ucalgary.ca, click on Interest Areas, then Community Services Program.

CORE COURSES BMC 340 Introduction and Application of Helping Skills BMC 341 Life Stages, Families and Issues BMC 342 Community Services and Group Work BMC 343 Individual Mental Health and Wellness BMC 344 Community Services and Legal Knowledge

ELECTIVES

403.220.2988 business.conted@ucalgary.ca

CONTINUING EDUCATION CERTIFICATE PROGRAMS: · Business Intelligence, page 91 · Database Administration, page 93 · Document Management, page 94 · Front-End Web Development, page 98 · Graphic Design, page 98 · IT Fundamentals, page 101 · Integrated Digital Media, page 102 · .NET Development, page 103 · Office Applications, page 103 · Video Game Development for Secondary School Students, page 114 · Video Production, page 114 DESIGNATION PROGRAM: In collaboration with Procept Associates: · ITIL V3 Foundation Certificate in IT Service Management, page 120

ADOBE ILLUSTRATOR In this course, the key features of Illustrator will be covered, including how to use the core drawing and shape tools, the transformation and reshaping features, text, the Pen tool, and exporting and printing files. COURSE: ICT 437 | 30 Hours | $825 028 | Jan 11 – Mar 14 | M | 6 - 9 pm | Blended/M 029 | Jan 11 - Mar 21 | M | 6 - 9 pm | Online 030 | Apr 13 – Jun 22 | W | 6 - 9 pm | Blended/M 031 | Apr 13 – Jun 22 | W | 6 - 9 pm | Online Prerequisite: BMC 352 Learning Online (page 4)

ADOBE ILLUSTRATOR ADVANCED Discover the versatility of vector illustration and design in this advanced Adobe Illustrator course. Go beyond the basics of digital illustration, such as advanced 3D effects, perspective drawing, and combining Illustrator with other Adobe applications. COURSE: ICT 665 | 30 Hours | $875 007 | Apr 14 - Jun 23 | R | 6 - 9 pm | Main 008 | Apr 14 - Jun 23 | R | 6 - 9 pm | Online Prerequisite: ICT 437 Adobe Illustrator; and for online section: BMC 352 Learning Online (page 4)

ADOBE INDESIGN This course examines the essential capabilities of InDesign by learning the workspace and features; creating documents and managing pages; using text, graphics and colour; formatting, managing and transforming objects and more. COURSE: ICT 578 | 30 Hours | $875 018 | Jan 14 - Mar 17 | R | 6 - 9 pm | Online 019 | Apr 13 - Jun 22 | W | 6 - 9 pm | Blended/M 020 | Apr 13 – Jun 22 | W | 6 - 9 pm | Online Prerequisite: ICT 436 Adobe Photoshop, ICT 437 Adobe Illustrator; and BMC 352 Learning Online (page 4)

ADOBE PHOTOSHOP This course examines the essential capabilities of Photoshop, from correcting colour to retouching portraits, navigation, resolution, cropping, selecting, printing, making web graphics, and providing in-depth information and real-world context needed by serious students who want to master this application. COURSE: ICT 436 | 30 Hours | $825 045 | Jan 12 - Mar 15 | T | 6 - 9 pm | Blended/M 046 | Jan 13 - Mar 16 | W | 6 - 9 pm | Main 047 | Jan 13 - Mar 16 | W | 6 - 9 pm | Online 048 | Apr 11 - Jun 27 | M | 6 - 9 pm | Blended/M 049 | Apr 11 - Jun 27 | M | 6 - 9 pm | Online Prerequisite for online or blended sections: BMC 352 Learning Online (page 4)

BMC 345 Community Services for Youth BMC 346 Community Services for Seniors

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courses

“

I found this certificate program and thought it could be my way back to my original goals. It’s all come together, and this program has played a big part in making it happen.

”

Francis Dela Cruz. Graduate. Digital Media Design Certificate. good thinking.

ADOBE PHOTOSHOP ADVANCED

AGILE SOFTWARE DEVELOPMENT NEW

Photoshop is not just the industry standard image editor. It is one of the most widely used tools for graphic and web design and offers many opportunities to make images look creative and dynamic. Adobe Photoshop Advanced is a project-based course that explores the advanced application techniques including: creating special effects, advanced layer techniques, professional portrait retouching, designing with multiple images, working with 3D images, creating Webpage navigation, wireframing and making GIF animations. Real-world projects and case studies will provide a mastery of skills from intermediate to advanced levels.

This course introduces students to Agile Software Development principles and processes with an emphasis on Scrum.

COURSE: ICT 664 | 30 Hours | $875 007 | Apr 12 - Jun 21 | T | 6 - 9 pm | Blended/M 008 | Apr 12 - Jun 21 | T | 6 - 9 pm | Online Prerequisite: ICT 436 Adobe Photoshop, and BMC 352 Learning Online (page 4)

COURSE: ICT 716 | 30 Hours | $825 001 | Apr 11 - Jun 27 | M | 6 - 9 pm | Online Prerequisite: BMC 352 Learning Online (page 4)

BUILDING A DATA WAREHOUSE This introductory course teaches an understanding about data warehousing, its architecture, flow, applications and modeling. This course provides the technical skills necessary to cleanse, manipulate and consolidate data to the target system to enable business and informational/analytical reporting. To extract, transform and load (ETL) is one of the techniques for feeding a data warehouse/data mart. In addition, students will be introduced to the concepts and practices around Data Quality and Master Data Management (MDM). COURSE: ICT 704 | 30 Hours | $975 007 | Jan 11 - Mar 21 | M | 6 - 9 pm | Main 008 | Apr 12 - Jun 21 | T | 6 - 9 pm | Online Prerequisite: ICT 128 Relational Databases Fundamentals; and, BMC 352 Learning Online

BUILDING BI OLAP SOLUTIONS This course focuses on the more advanced skills needed to build robust, enterprise-ready BI solutions. Students will learn the skills to build, deploy and query data via Online Analytical Processing (OLAP) cubes that are used for ad-hoc for slicing and dicing of data. Business and IT analysts alike will benefit from learning these advanced, enterprise grade tools in order to expand self service capabilities. Business and IT analysts alike will benefit from learning these more advanced and enterprise grade tools in order to expand their self service capabilities. COURSE: ICT 703 | 30 Hours | $975 005 | Jan 13 - Mar 16 | W | 6 - 9 pm | Main 006 | Jan 13 - Mar 16 | W | 6 - 9 pm | Online Prerequisite: ICT 128 Relational Databases Fundamentals; and, for online sections BMC 352 Learning Online (page 4)

BUILDING BI REPORTING SOLUTIONS This course focuses on the more advanced skills needed to build out robust, enterprise ready BI solutions. Students will learn the skills needed to create and deliver data using a structured reporting tool for creating dashboards and static reporting structures. COURSE: ICT 702 | 30 Hours | $975 005 | Apr 11 - Jun 27 | M | 6 - 9 pm | Main 006 | Apr 11 - Jun 27 | M | 6 - 9 pm | Online Prerequisite: ICT 128 Relational Databases Fundamentals; and, for online sections BMC 352 Learning Online (page 4)

TO REGISTER: PAGE 1 | CERTIFICATES: PAGE 88 | DESIGNATIONS: PAGE 117 | CAMPUS: MAIN OR DOWNTOWN (DT) | DAYS: MTWRFSU

courses BUILDING DATABASE APPLICATIONS WITH MICROSOFT ADO.NET AND C# This course provides students with the essential skills to build database applications using modern development technologies and practices. COURSE: ICT 714 | 30 Hours | $825 003 | Apr 14 - Jun 23 | R | 6 - 9 pm | Blended/M 004 | Apr 14 - Jun 23 | R | 6 - 9 pm | Online Prerequisite: ICT 128 Relational Databases Fundamentals and ICT 710 Computer Programming Level 1; and, BMC 352 Learning Online.

BUILDING WEB APPLICATIONS WITH MICROSOFT ASP.NET AND C# This course provides students with the essential skills to build web applications using modern development technologies and practices. COURSE: ICT 713 | 30 Hours | $875 003 | Jan 14 - Mar 17 | R | 6 - 9 pm | Blended/M 004 | Jan 14 - Mar 17 | R | 6 - 9 pm | Online Prerequisite: ICT 580 HTML5 and CSS3 and ICT 710 Computer Programming Level 1; and, BMC 352 Learning Online (page 4)

BUSINESS INTELLIGENCE INTRODUCTION This course introduces students to the concepts, practices and tools used to successfully deploy business intelligence projects. Emphasis will be given to people and processes with an introduction to the technologies involved. COURSE: ICT 700 | 30 Hours | $975 006 | Jan 12 - Mar 15 | T | 6 - 9 pm | Online Prerequisite: BMC 352 Learning Online (page 4)

BUSINESS INTELLIGENCE SELF-SERVICE

COMPUTER PROGRAMMING LEVEL 3

This course focuses on the selfservice approach to BI. Students will learn the tools and applications that allow business managers to create personalized reports and analytical queries. Focus will be given to standard reporting tools, advanced spreadsheet and dash boarding with some attention given to OLAP technologies.

This is the last course in a series of three computer programming courses that introduces students to the C# programming language, Visual Studio, the .NET framework, software development processes, and Agile methodologies. Learn the advanced programming skills necessary for developing professional windows applications, along with advanced knowledge of the software development process and Agile methodologies. With additional work experience, students will be prepared to write the Microsoft C# Certification (Exam 70-483).

COURSE: ICT 701 | 30 Hours | $975 006 | Apr 13 - Jun 22 | W | 6 - 9 pm | Main

COMPUTER PROGRAMMING LEVEL 1 This course is the first in a series of three computer programming courses that introduces students to the fundamentals of the C# programming language, the Visual Studio Integrated Development Environment and the .NET framework. Students will also be introduced to the Software Development Lifecycle and Agile development methodologies. COURSE: ICT 710 | 30 Hours | $825 011 | Jan 12 - Mar 15 | T | 6 - 9 pm | Blended/M 012 | Jan 12 - Mar 15 | T | 6 - 9 pm | Online Prerequisite: BMC 352 Learning Online (page 4)

COMPUTER PROGRAMMING LEVEL 2 This course is the second in a series of three computer programming courses that introduces students to the C# programming language, Visual Studio, the .NET framework, software development processes, and Agile methodologies. COURSE: ICT 711 | 30 Hours | $825 011 | Jan 11 - Mar 21 | M | 6 - 9 pm | Blended/Main 012 | Jan 11 - Mar 21 | M | 6 - 9 pm | Online Prerequisite: ICT 710 Computer Programming Level 1, and BMC 352 Learning Online (page 4)

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COURSE: ICT 712 | 30 Hours | $825 005 | Apr 12 - Jun 21 | T | 6 - 9 pm | Blended/M 006 | Apr 12 â&#x20AC;&#x201C; Jun 21 | T | 6 - 9 pm | Online Prerequisites: ICT 710 Computer Programming Level 1, ICT 711 Computer Programming Level 2; and BMC 352 Learning Online (page 4)

CORPORATE DOCUMENTATION CONTROL Corporate Documentation Control is designed to educate individuals on the requirements of managing corporate governance documentation. COURSE: ICT 743 | 30 Hours | $825 002 | Apr 12 - May 12 | TR | 6 - 9 pm | Online

DATA MODELING FOR IT PROJECTS This course will introduce students to the various skills and techniques that are used to model relational databases. COURSE: ICT 287 | 30 Hours | $825 004 | Jan 13 - Mar 16 | W | 6 - 9 pm | Main 005 | Jan 13 - Mar 16 | W | 6 - 9 pm | Online 006 | Apr 11 - Jun 27 | M | 6 - 9 pm | Main 007 | Apr 11 - Jun 27 | M | 6 - 9 pm | Online Prerequisite for online sections: BMC 352 Learning Online (page 4)

courses DIGITAL PRODUCT DESIGN In the current digital culture, output is viewed as products and clients are users. Products might be websites, apps or wiki’s that are consumed on a variety of devices including smartphones, tablets, desktops and TV’s.

GATHERING REQUIREMENTS FOR BI PROJECTS This course will introduce students to the tools, techniques and best practices that are used to define and manage business requirements for Business Intelligence projects.

COURSE: ICT 667 | 30 Hours | $825

COURSE: ICT 705 | 30 Hours | $975

001 | Jan 11 - Mar 21 | M | 6 - 9 pm | Blended/M 002 | Jan 11 - Mar 21 | M | 6 - 9 pm | Online Prerequisite: ICT 436 Adobe Photoshop, ICT 437 Adobe Illustrator, and BMC 352 Learning Online

004 | Jan 14 - Mar 17 | R | 6 - 9 pm | Online Prerequisite: BMC 352 Learning Online (page 4)

DOCUMENT MANAGEMENT PRINCIPLES

This course has been designed to introduce students who already have a basic background in HTML, CSS and JavaScript, to the current methodologies of responsive web design and progressive enhancement that will help you to deliver the best possible web experience to the widest possible audience.

Document Management Principles is designed to educate individuals in the technical elements and best practices of applied project document management. COURSE: ICT 742 | 30 Hours | $825 001 | Jan 19 - Mar 22 | T | 6 - 9 pm | Online Prerequisite: BMC 352 Learning Online (page 4)

HTML5 AND CSS3 WITH JQUERY

COURSE: ICT 581 | 30 Hours | $825

EVALUATING DOCUMENT MANAGEMENT SOFTWARE Evaluating Document Management Software is an important step in completing a full document management system. It is vital that one can navigate the different software applications to provide accurate suggestions for consideration. COURSE: ICT 748 | 30 Hours | $825 001 | May 25 - Jun 27 | MW | 6 - 9 pm | Online

FACILITY DOCUMENTATION CONTROL Facility Documentation Control will establish the groundwork required to manage incoming documentation to a facility pre, post and during construction as well as understand how to control documentation created on a site. COURSE: ICT 747 | 30 Hours | $825 001 | Apr 11 - May 11 | MW | 6 - 9 pm | Online Prerequisite: BMC 352 Learning Online (page 4)

010 | Apr 12 - Jun 21 | T | 6 - 9 pm | Online Prerequisite: ICT 580 HTML5 and CSS3, ICT 442 JavaScript and the DOM, and BMC 352 Learning Online (page 4)

HISTORY OF VIDEO PRODUCTION A theoretical and technical understanding of the history, theory and art form of motion picture and new media technologies is key to learning critical concepts of the moving image. COURSE: ICT 560 | 30 Hours | $825 005 | Apr 14 - Jun 16 | R | 6 – 9 pm | Main

JAVASCRIPT ADVANCED This course will begin with a brief review of JavaScript basics and jump right into the object-oriented nature of the language, it will then continue with an exploration of JavaScript design patterns and end with an advanced look at some of the more popular framework libraries like jQuery as well as HTML5 JavaScript API.

JAVASCRIPT AND THE DOM JavaScript has become one of the most important and in-demand programming languages in the web development industry. Whether one writes JavaScript code from scratch or uses JavaScript libraries such as JQuery, AngularJS etc., almost all modern websites employ JavaScript today. This course has been designed for anyone who needs to do front-end web development with JavaScript. This includes web designers who use HTML and CSS and would like to build rich Internet applications and server-side developers who use languages like PHP, ASP.NET or Ruby on Rails and would to add JavaScript programming to their skill sets. COURSE: ICT 442 | 30 Hours | $825 015 | Jan 12 - Mar 15 | T | 6 - 9 pm | Online Prerequisite: ICT580 HTML5 and CSS3, and BMC 352 Learning Online (page 4)

LAND AND SURVEY DOCUMENTATION Land and Survey Documentation will enable the integration of best practices in document management for the land and survey service industry. COURSE: ICT 745 | 30 Hours | $825 001 | Jan 18 - Feb 22 | MW | 6 - 9 pm | Online Prerequisite: BMC 352 Learning Online (page 4)

MANAGING MODIFIABLE DOCUMENTATION Managing Modifiable Documentation is designed to educate individuals in the complex world of modification rights, chain of custody and management of x-references of CADD and 3D Model files. COURSE: ICT 746 | 30 Hours | $825 001 | Feb 29 - Mar 30 | MW | 6 - 9 pm | Online Prerequisite: BMC 352 Learning Online (page 4)

COURSE: ICT 443 | 30 Hours | $825 010 | Apr 14 - Jun 23 | R | 6 - 9 pm | Online Prerequisites: ICT 442 JavaScript and the Dom, ICT 580 HTML5 and CSS3, and BMC 352 Learning Online (page 4)

TO REGISTER: PAGE 1 | CERTIFICATES: PAGE 88 | DESIGNATIONS: PAGE 117 | CAMPUS: MAIN OR DOWNTOWN (DT) | DAYS: MTWRFSU

courses MANAGING PROJECTS WITH MICROSOFT PROJECT This course will demonstrate how theory (PMBOK®) and practice of Project Management comes together using project management software – Microsoft Project 2013. This course uses Microsoft Project. It is the student’s responsibility to ensure they are comfortable with the software prior to the first class. COURSE: ICT 584 | 30 Hours | $825 004 | Apr 14 - Jun 23 | R | 6 - 9 pm | Main 005 | Apr 14 - Jun 23 | R | 6 - 9 pm | Online Prerequisite: BMC 352 Learning Online (page 4)

MICROSOFT ACCESS LEVEL 1 Microsoft Access Level 1 has been designed to re-enforce workforce skills. Students learn to create and manage a database, and build tables and forms. Students will work on real-world problems like the ones they will encounter in the workforce ensuring they are ready for real professional challenges. COURSE: ICT 420 | 14 Hours | $575

MICROSOFT EXCEL LEVEL 1 Microsoft Excel Level 1 has been designed to reinforce workforce skills. Students learn to create and edit professional-looking spreadsheets for a variety of purposes and situations. Students work on real-world problems like the ones they will encounter in the workplace ensuring they are ready for real professional challenges. COURSE: ICT 415 | 14 Hours | $575 053 | Jan 19 - 26 | T | 8:30 am - 4:30 pm | Main 054 | Jan 21 - 28 | R | 8:30 am - 4:30 pm | Main 055 | Apr 19 - 26 | T | 8:30 am - 4:30 pm | Main

MICROSOFT EXCEL LEVEL 2 Microsoft Excel Level 2 teaches students how to apply basic skill sets along with some intermediate to advanced functions to manage and audit numerical reports. Students will learn to create and manipulate charts, work with different types of graphics, look at various methods of analyzing, organizing, linking and sharing workbooks, learn to use advanced formatting features. COURSE: ICT 416 | 14 Hours | $575

MICROSOFT ACCESS LEVEL 2

049 | Mar 8 - 15 | T | 8:30 am - 4:30 pm | Main 050 | Mar 10 - 17 | R | 8:30 am - 4:30 pm | Main 051 | May 5 - 12 | R | 8:30 am - 4:30 pm | Main Prerequisite: ICT 415 Microsoft Excel Level 1

COURSE: ICT 421 | 14 Hours | $575 023 | Mar 7 - 14 | M | 8:30 am - 4:30 pm | Main Prerequisite: ICT 420 Microsoft Access Level 1

MICROSOFT ACCESS LEVEL 3 Microsoft Access Level 3 teaches students how to use advanced commands to work with forms, reports, designing tables, manipulating queries, as well as using subforms or subreports. Students will learn a variety of commands, functions, and database capabilities. COURSE: ICT 422 | 14 Hours | $575

Take full advantage of Microsoft Office suite by automating routine tasks. No matter which application you’re using, there are some tasks you perform dozens of times, such as typing a section of text, running a series of menu commands, or formatting a document in a particular way. This course shows you how to accomplish the same tasks by incorporating them into a macro that you can run with just a few mouse clicks or keystrokes. COURSE: ICT 427 | 14 Hours | $625

028 | Jan 20 - 27 | W | 8:30 am - 4:30 pm | Main

Microsoft Access Level 2 teaches students how to use advanced commands to work with forms, reports, designing tables, and manipulating queries. Students will learn a variety of commands, functions, and database capabilities.

MICROSOFT MACROS AND VBA LEVEL 1

MICROSOFT EXCEL LEVEL 3 Microsoft Excel Level 3 teaches the information worker how to work with different types of documents using a variety of core and intermediate features to create and edit professionallooking spreadsheets for a variety of purposes and situations. Students will look at productivity tools to increase data entry, features to enable collaboration with others, and use various commands to analyze large numerical reports. COURSE: ICT 417 | 14 Hours | $575 027 | Apr 21 - 28 | R | 8:30 am - 4:30 pm | Main 028 | Jun 7 - 14 | T | 8:30 am - 4:30 pm | Main Prerequisite: ICT 415 Microsoft Excel Level 1 and ICT 416 Microsoft Excel Level 2

027 | Feb 4 - 11 | R | 8:30 am - 4:30 pm | Main 028 | Apr 18 - 25 | M | 8:30 am - 4:30 pm | Main

MICROSOFT MACROS AND VBA LEVEL 2 Microsoft Macros and VBA Level 2 continues from Level 1 exploring the advanced features of VBA programming. Students will learn how to write programs that control Microsoft Excel. You will receive dozens of example macros that will provide you with practical, business-oriented tools that you can use right away to improve your productivity. COURSE: ICT 428 | 14 Hours | $625 025 | Jun 8 - 15 | W | 8:30 am - 4:30 pm | Main Prerequisite: ICT 427 Microsoft Macros and VBA Level 1

MICROSOFT OUTLOOK LEVELS 1 AND 2 Microsoft Outlook Levels 1 and 2 teaches students how to: create, edit, send and manage messages; use different features for tracking; manage attachments; manage email folders; create signatures; create and modify appointments, meetings, contacts, notes and tasks; work with data files; create search folders; manage auto replies; use RSS; manage security; share calendar and contacts. COURSE: ICT 454 | 14 Hours | $525 019 | Feb 3 - 10 | W | 8:30 am - 4:30 pm | Main

020 | Apr 20 - 27 | W | 8:30 am - 4:30 pm | Main Prerequisite: ICT 420 Microsoft Access Level 1 and ICT 421 Microsoft Access Level 2

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

courses MICROSOFT POWERPOINT LEVELS 1 AND 2

MICROSOFT SQL SERVER ADMINISTRATION LEVEL 1

MICROSOFT SHAREPOINT LEVELS 1 AND 2

Microsoft PowerPoint allows the information worker to create and manage presentations. Students will learn how to: add and edit text; create templates; add and modify slides layouts and themes; add and modify WordArt, graphics, shapes or illustrations, SmartArt, tables and charts; create and modify slide masters; add, remove and create custom animations; use slideshow features; create a presentation from an outline; import slides; insert hyperlinks, media clips and sounds; view and manage markups and comments; add signatures and security; remove hidden data; create self-running presentations and publish to a web server.

This course introduces students to the fundamentals of managing and administering SQL servers and databases. Topics include SQL Server installation and configuration, server and data security, backup/restore and server automation.

Students will learn how to create and format content, manage SharePoint sites, participate in user communities, configure and consume site search results, and integrate SharePoint services with Microsoft Office applications.

COURSE: ICT 680 | 30 Hours | $975

COURSE: ICT 674 | 14 Hours | $575

007 | Jan 14 - Mar 17 | R | 6 - 9 pm | Main 008 | Jan 14 - Mar 17 | R | 6 - 9 pm | Online Prerequisite: ICT 128 Relational Databases Fundamentals, ICT 678 Microsoft SQL Server Development Level 1; and, for online section, BMC 352 Learning Online (page 4)

010 | May 3 - 10 | T | 8:30 am - 4:30 pm | Main

COURSE: ICT 456 | 14 Hours | $525 019 | May 2 - 9 | M | 8:30 am - 4:30 pm | Main

MICROSOFT PROJECT LEVELS 1 AND 2 Microsoft Project Levels 1 and 2 teaches robust project management tools with the right blend of usability, power, and flexibility, so the user can manage projects more efficiently and effectively. Stay informed and control project work, schedules, and finances; keep project teams aligned; and be more productive through integration with familiar Microsoft Office system programs, powerful reporting, guided planning, and flexible tools. Learn to better organize projects and people. Discover core tools to manage schedules and resources independently. COURSE: ICT 582 | 14 Hours | $575 012 | Feb 1 - 8 | M | 8:30 am - 4:30 pm | Main

MICROSOFT SQL SERVER ADMINISTRATION LEVEL 2 This course builds upon the concepts learned in the SQL Server Administration Level 1 course and explores the more advanced topics involved in SQL Server administration and management. Topics include server high availability, auditing, performance monitoring and indexing. COURSE: ICT 681 | 30 Hours | $975 007 | Apr 12 - Jun 21 | T | 6 - 9 pm | Main 008 | Apr 12 - Jun 21 | T | 6 - 9 pm | Online

MICROSOFT SQL SERVER DEVELOPMENT LEVEL 2 This course builds on the basic principles of the Transact-SQL (T-SQL) programming language, allowing you to dive deeper into data and produce critical business information. Topics include how to write stored procedures, functions and triggers as well as producing XML data. In addition, the .NET Common Language Runtime (CLR) is introduced.

MICROSOFT WORD LEVEL 1 This course teaches students how to create and edit documents, save, open and close documents, apply formatting options, set tabs and indents, change the view mode, manipulate the text using features such as copy/paste, and preview/print documents. COURSE: ICT 412 | 14 Hours | $525 021 | Jan 18 - 25 | M | 8:30 am - 4:30 pm | Main

MICROSOFT WORD LEVEL 2 Microsoft Word Level 2 teaches students intermediate skills that can be combined with basic skills to create more complex documents. Students will learn features such as creating and formatting tables, inserting and modifying pictures or shapes, learn what merging means in relation to mass mailings, and look at different ways of sharing documents with others. COURSE: ICT 413 | 14 Hours | $525 021 | Mar 9 - 16 | W | 8:30 am - 4:30 pm | Main Prerequisite: ICT 412 Microsoft Word Level 1

COURSE: ICT 679 | 30 Hours | $925 007 | Jan 11 - Mar 21 | M | 6 - 9 pm | Online Prerequisite: ICT 128 Relational Databases Fundamentals, and ICT 678 Microsoft SQL Server Development Level 1; and, BMC 352 Learning Online (page 4)

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courses

â&#x20AC;&#x153;

It took one year for me to complete the Database Administration program. But I was able to use the information right away at work.

â&#x20AC;?

Gerardo Arzola. Graduate.

Certificate in Database Administration. good thinking.

MICROSOFT WORD LEVEL 3 Microsoft Word Level 3 teaches students how to use a variety of intermediate and advanced features to create and format business documents such as online forms, personalized mailings, or cites reference sources. Students will learn about automating tasks using merge features, referencing sources used in a document, organizing information by sorting and outlining, protecting documents, and collaborating on documents with others. COURSE: ICT 414 | 14 Hours | $525 017 | Feb 2 - 9 | T | 8:30 am - 4:30 pm | Main 018 | May 4 - 11 | W | 8:30 am - 4:30 pm | Main Prerequisite: ICT 413 Microsoft Word Level 2

MOTION GRAPHICS

RELATIONAL DATABASES FUNDAMENTALS This course introduces students to the principles behind designing a well formed relational database management system (RDMS) that optimizes the storage and retrieval of data. In addition, students will learn how to utilize the SQL language for creating, manipulating and securing the various database objects that are used in a RDMS. COURSE: ICT 128 | 30 Hours | $825 029 | Jan 12 - Mar 15 | T | 6 - 9 pm | Main 030 | Jan 13 - Mar 16 | W | 6 - 9 pm | Online 031 | Apr 13 - Jun 22 | W | 6 - 9 pm | Main 032 | Apr 13 - Jun 8 22 | W | 6 - 9 pm | Online Prerequisite for online sections: BMC 352 Learning Online (page 4)

This course explores the emerging world of film and television visual effects production using Adobe After Effects. Students will learn to create and animate text, images, and video for web, TV, and digital displays. Students should have access to a digital video camera and the ability to connect it to a computer to capture footage.

USER EXPERIENCE DESIGN Elements of user experience design include visual and graphic design, communication design, information design, interaction design, interface design, usability and accessibility. COURSE: ICT 564 | 30 Hours | $825 003 | Apr 11 - Jun 27 | M | 6 - 9 pm | Blended/M 004 | Apr 11 - Jun 27 | M | 6 - 9 pm | Online Prerequisite: BMC 352 Learning Online (page 4)

VENDOR DOCUMENTATION CONTROL Vendor Documentation Control is designed to educate individuals in setting standards for submitting and receiving documentation created as a result of an order placement. COURSE: ICT 744 | 30 Hours | $825 002 | May 24 - Jun 23 | TR | 6 - 9 pm | Online Prerequisite: BMC 352 Learning Online (page 4)

COURSE: ICT 554 | 30 Hours | $875 003 | Apr 12 - Jun 21 | T | 6 - 9 pm | Blended/M 004 | Apr 12 - Jun 21 | T | 6 - 9 pm | Online Prerequisite: ICT 551 Video Production; and BMC 352 Learning Online (page 4)

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courses VIDEO GAME DEVELOPMENT LEVEL 1

VIDEO PRODUCTION ADVANCED

This introductory course teaches students the programming, visual and game design fundamentals needed to build computer games.

This course is designed for professionals who are looking to master advanced techniques in video production using Adobe Premiere Pro. Students will learn advanced techniques in editing videos, including working with graphics and text, video effects, compositing, digital audio, animation, and introduction to motion graphics techniques. Students will need access to a digital video camera and the ability to connect it to a computer to capture footage.

Note: This course is intended for students 13 to 16 years of age.

VIDEO GAME DEVELOPMENT LEVEL 2 This intermediate course builds on the programming, visual and game design fundamentals introduced in level one, and introduces students to planning games and adapting programming concepts with increased independence. Note: This course is intended for students 13 to 16 years of age.

VIDEO GAME DEVELOPMENT LEVEL 3 This course builds on the programming, visual and game design fundamentals introduced in levels one and two, and introduces students to the necessary organizational and programming skills involved in sharing their games on the web and on mobile devices. Note: This course is intended for students 13 to 16 years of age.

COURSE: ICT 553 | 30 Hours | $875 003 | Jan 14 - Mar 17 | R | 6 - 9 pm | Blended/M 004 | Jan 14 - Mar 17 | R | 6 - 9 pm | Online Prerequisite: ICT 551 Video Production; and, BMC 352 Learning Online (page 4)

VIDEO PRODUCTION TECHNIQUES A thorough foundation in video production techniques is needed in order to successfully produce video in a variety of settings. Students will learn the skills of pre-production, production and post-production for non-fiction and narrative filmmaking. COURSE: ICT 552 | 30 Hours | $825 003 | Jan 12 - Mar 15 | T | 6 - 9 pm | Main Prerequisite: ICT 551 Video Production

CONFLICT RESOLUTION

403.220.2988 business.conted@ucalgary.ca The following courses are offered in collaboration with the Justice Institute of British Columbia School of Community & Social Justice and Centre for Conflict Resolution, and may be used for credit towards the JIBC Certificate in Conflict Resolution, with specializations in Negotiation, Mediation or Family Mediation. An Associate Certificate in Workplace Conflict is also available. For information go to page 118.

ART OF REFRAMING (CCR 208) Learn how to identify problematic conflict frames wherever and whenever they occur, and practise providing reframing that leads toward resolution. More than merely changing language, reframing can shift the entire perception of an approach to the conflict. As one of the most powerful tools available, reframing can be used effectively in every phase of conflict discussion, from building an atmosphere to identifying issues, exploring interests and reaching agreement. COURSE: PDS 013 | 7 Hours | $225 008 | May 27 | F | 8:30 am - 4:30 pm | DT Prerequisites: PDS 001 Foundations of Collaborative Conflict Resolution (CCR100) or PDS 002 Foundations of Collaborative Conflict Resolution: Workplace Focus (CCR101), and PDS 185 Negotiation Skills Level I (CCR170) or PDS 006 Mediation Skills Level I (CCR180)

BUILDING YOUR COMMUNICATION TOOLBOX (CCR 102) Focus intensively on communication theory and skills that are the building blocks of mediating, negotiating or resolving interpersonal conflict. Skills are demonstrated and then you will practise in short exercises involving conflict situations. Specific skills include non-defensive listening, questioning, reframing and assertive speaking. COURSE: PDS 173 | 14 Hours | $425 019 | Mar 15 - 16 | TW | 8:30 am - 4:30 pm | DT

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courses CONFLICT DYNAMICS IN GROUPS (CCR 210)

DEFINING ISSUES AND SETTING THE AGENDA (CCR 201)

Conflict in a team situation is challenging and team members need strategies for positive resolutions. As an effective team member, you need to identify the dynamics at play in the team, and learn and practise strategies for intervening to move the group towards resolution. Through role-play, case analysis and discussion, you will build your understanding of group role functions and problematic behaviours that interfere with the function of the team. You will practise a collaborative conflict resolution process.

Now expanded to include negotiation as well as mediation, this elective focuses on Stage 2 of the model. Using a variety of video, demonstration and in-themoment examples, you will learn how to sift through the dynamics, the emotion and the way people express themselves in order to clearly isolate issues that should form the agenda. You will learn how to ask the kinds of questions that clarify themes and issues, how to summarize to provide focus and how to get agreement on the agenda. You will have lots of opportunity to practise.

COURSE: PDS 229 | 14 Hours | $425

COURSE: PDS 021 | 14 Hours | $425

005 | Mar 8 - 9 | TW | 8:30 am - 4:30 pm | DT Prerequisites: PDS 001 Foundations of Collaborative Conflict Resolution (CCR100) or PDS 002 Foundations of Collaborative Conflict Resolution: Workplace Focus (CCR101); and, PDS 185 Negotiation Skills Level I (CCR170) or PDS 006 Mediation Skills Level I (CCR180)

007 | Feb 23 - 24 | TW | 8:30 am - 4:30 pm | DT Prerequisite: PDS 001 Foundations of Collaborative Conflict Resolution (CCR100), or PDS 002 Foundations of Collaborative Conflict Resolution (CCR101): Workplace Focus; and, PDS 185 Negotiation Skills Level I (CCR170), or PDS 006 Mediation Skills Level I (CCR180)

DEALING WITH ANGER (CCR 190)

FOUNDATIONS OF COLLABORATIVE CONFLICT RESOLUTION (CCR 100)

This course builds on the material in Foundations of Collaborative Conflict Resolution (CCR 100) and Foundations of Collaborative Conflict Resolution: Workplace Focus (CCR101), and presents theory, skills and approaches for managing oneâ&#x20AC;&#x2122;s own angry feelings and behaviours, and responding to anger in others. Angry, hostile or resistant feelings and behaviours are commonly generated in conflict situations. Efforts to resolve the conflict may be ineffective if these feelings are ignored or denied. Topics such as anger triggers, selfmanagement, defusing skills, the origins of personal expressions of anger and disengaging from angry encounters are explored. Emphasis is on selfawareness and skill development through small-group exercises. COURSE: PDS 007 | 21 Hours | $595 011 | Apr 26 - 28 | TWR | 8:30 am - 4:30 pm | DT Prerequisite: PDS 001 Foundations of Collaborative Conflict Resolution (CCR100), or PDS 002 Foundations of Collaborative Conflict Resolution: Workplace Focus (CCR101). Recommended: PDS 185 Negotiation Skills Level I (CCR170)

This foundation course offers you effective and practical tools in collaborative conflict resolution. Through examination of the sources of conflict attitudes and beliefs, conflict styles, and the role of assumptions and emotions, you will gain an overview of conflict dynamics and collaboration strategies. This highly participatory course emphasizes self-awareness and understanding through exercises and simulations. Note: This course is equivalent to PDS 002 (CCR 101) Foundations of Collaborative Conflict Resolution: Workplace Focus and students must take either PDS 001 (CCR100) or PDS 002 (CCR 101) as a prerequisite for other required courses in the certificates.

FOUNDATIONS OF COLLABORATIVE CONFLICT RESOLUTION: WORKPLACE FOCUS (CCR 101) Dealing effectively with workplace conflicts is a key competency for success in any job. This foundation course offers you effective and practical tools for resolving conflicts collaboratively in the workplace. Through examination of the sources of conflict attitudes and beliefs, conflict styles, and the role of assumptions and emotions, you will gain an overview of conflict dynamics and collaboration strategies. This highly participatory course emphasizes self-awareness and understanding through structured exercises and simulations. COURSE: PDS 002 | 21 Hours | $595 025 | Apr 12 - 14 | TWR | 8:30 am - 4:30 pm | DT

MEDIATION SKILLS LEVEL I (CCR 180) This course introduces you to the concepts, skills and techniques needed to mediate disputes: determining whether mediation is appropriate, the role of the mediator, guiding the process, managing emotions, and using communication skills as a mediator. Mediation is a practical method for helping people resolve their conflicts and attain mutually satisfactory outcomes. You will mediate simulated disputes involving coworkers, customers, committee members, neighbours, parents/teens and co-parents. Emphasis is on skill development through simulated mediations assisted by trained coaches. COURSE: PDS 006 | 21 Hours | $595 017 | May 24 - 26 | TWR | 8:30 am - 4:30 pm | DT Prerequisite: PDS 001 Foundations of Collaborative Conflict Resolution (CCR100), or PDS 002 Foundations of Collaborative Conflict Resolution: Workplace Focus (CCR101). Recommended: PDS 185 Negotiation Skills Level I (CCR170)

COURSE: PDS 001 | 21 Hours | $595 019 | Jan 26 - 28 | TWR | 8:30 am - 4:30 pm | DT 020 | May 10 - 12 | TWR | 8:30 am - 4:30 pm | DT

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courses MEDIATION SKILLS LEVEL II (CCR 290)

NEGOTIATION SKILLS LEVEL I (CCR 170)

Building on the mediation process and skills learned in Mediation Skills Level I, this course moves to more challenging, complex and emotionally charged situations. Skills, theory and techniques include framing and tracking issues, probing for and clarifying interests, addressing power dynamics and adapting the mediation process to meet the needs of participants. You will discuss the development of a personal mediating style, legal and ethical issues in the mediation field, and caucusing. Emphasis is on skill development through simulated mediations, with assistance and feedback from trained coaches.

Learn to prepare for negotiations, assess your alternatives, build a climate of collaboration, get beyond stubborn positioning and develop agreements that work for both sides. Negotiation skills are essential in daily interactions with others. Traditional approaches to negotiation promote competitive tactics, often resulting in unsatisfactory outcomes. Collaborative or interestbased negotiation aims for agreements that respond to the interests of both parties. Emphasis is on simulated negotiations assisted by trained coaches.

COURSE: PDS 012 | 35 Hours | $895 009 | Jun 6 - 10 | MTWRF | 8:30 am - 4:30 pm | DT Prerequisites: PDS 001 Foundations of Collaborative Conflict Resolution (CCR100) or PDS 002 Foundations of Collaborative Conflict Resolution: Workplace Focus (CCR101) and PDS 185 Negotiation Skills Level I (CCR170), PDS 006 Mediation Skills Level I (CCR180), PDS 007 Dealing With Anger (CCR190)

NEGOTIATING WITH DIFFICULT PEOPLE: MAKING IT HARD TO SAY NO (CCR 207) This course helps you understand your own reactions to difficult situations and develop skills to overcome the obstacles to reaching successful agreements. At one time or another, everyone has had to negotiate with aggressive, critical or argumentative people. Decisionmaking and implementation are often derailed by entrenched, negatively focused, reactive responses to change and diversity. Trying to resolve issues with people whose behaviour we find challenging often brings us to the limits of our patience and interpersonal skill. COURSE: PDS 018 | 14 Hours | $425 007 | Mar 15 - 16 | TW | 8:30 am - 4:30 pm | DT Prerequisite: PDS 001 Foundations of Collaborative Conflict Resolution (CCR100), or PDS 002 Foundations of Collaborative Conflict Resolution: Workplace Focus (CCR101); and PDS 185 Negotiation Skills Level I (CCR170)

COURSE: PDS 185 | 21 Hours | $595 022 | Feb 9 - 11 | TWR | 8:30 am - 4:30 pm | DT 024 | May 17 - 19 | TWR | 8:30 am - 4:30 pm | DT Prerequisite: PDS 001 Foundations of Collaborative Conflict Resolution (CCR100), or PDS 002 Foundations of Collaborative Conflict Resolution: Workplace Focus (CCR101)

RESOLVING CONFLICT IN GROUPS LEVEL II: FACILITATING THE COLLABORATIVE PROCESS (CCR 260) Learn practical ways of assisting teams to resolve conflicts as either an internal or external facilitator. Assess your facilitation strengths and practise leading a collaborative process, managing group dynamics, dealing with challenging behaviours, handling power struggles, identifying hidden agendas and assisting the group to come to agreement. This course uses discussion, role-play and case studies and is intended for those who are already comfortable and confident in using basic facilitation skills. COURSE: PDS 168 | 14 Hours | $425 010 | Jun 14 - 15 | TW | 8:30 am - 4:30 pm | DT Prerequisites: PDS 001 Foundations of Collaborative Conflict Resolution (CCR100) or PDS 002 Foundations of Collaborative Conflict Resolution: Workplace Focus (CCR101) and PDS 185 Negotiation Skills Level I (CCR170) or PDS 006 Mediation Skills Level I (CCR180), and PDS 229 Conflict Dynamics in Groups (CCR210)

RESOLVING CONFLICT ON THE FRONTLINE: DEMONSTRATING LEADERSHIP AT WORK (CCR 200) All members of organizations are expected and often required to handle workplace conflicts effectively, yet this can be a challenging task. This course will give you knowledge and skills for assessing workplace conflict, determining whether a collaborative process or a more formal intervention process is needed and choosing the best intervention approach. You will practise analyzing workplace conflicts, and using a collaborative process to intervene as a third party. You will learn to demonstrate leadership in addressing conflict in ways that move all people involved towards mutually agreeable solutions. COURSE: PDS 009 | 21 Hours | $595 009 | May 3 - 5 | TWR | 8:30 am - 4:30 pm | DT Prerequisites: PDS 001 Foundations of Collaborative Conflict Resolution (CCR100) or PDS 002 Foundations of Collaborative Conflict Resolution: Workplace Focus (CCR101) and PDS 185 Negotiation Skills Level I (CCR170)

SHIFTING FROM POSITIONS TO INTERESTS (CCR 202) This course is designed to help you reach positive outcomes through a deeper exploration of positions, interests and intentions. Whether in the context of negotiation, mediation or interpersonal conflict, people adopt positions and offer solutions in order to meet their underlying interests. Working towards interest-based resolutions requires skill in clarifying and understanding the wants, needs, concerns and fears that support the opposing positions. You will enhance skills aimed at eliciting underlying interests, illuminating blocks, facilitating processes, establishing positive outcomes and generating a wider range of choices. COURSE: PDS 208 | 21 Hours | $595 006 | Mar 1 - 3 | TWR | 8:30 am - 4:30 pm | DT Prerequisites: PDS 001 Foundations of Collaborative Conflict Resolution (CCR100) or PDS 002 Foundations of Collaborative Conflict Resolution: Workplace Focus (CCR101) and PDS 185 Negotiation Skills Level I (CCR170) or PDS 006 Mediation Skills Level I (CCR180)

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courses ENGINEERING

403.220.2988 business.conted@ucalgary.ca These courses are intended to enhance professional expertise in engineering, geology and geophysics.

EVALUATION OF CANADIAN OIL AND GAS PROPERTIES In this 12-week course, review the methods used in preparing economic evaluations of oil and gas reserves and undeveloped properties. Discuss the use of evaluations. Review uncertainties associated with the recovery of reserves, development of unproven properties, procedures that account for the risk associated with oil and gas assets, and the resulting recommendation for adjustments to the value of these assets. COURSE: BUS 100 | 24 Hours | $995 + GST 029 | Jan 13 - Mar 30 | W | 4:45 - 6:45 pm | DT

NATURAL GAS PROCESSING SHORT COURSE This five-day short course reviews the physical, chemical, and engineering principles used to understand the processing of natural gas and its by-products. Topics include: physical properties, phase equilibria and vapour liquid equilibrium calculations, waterhydrocarbon systems and natural gas dehydration, natural gas gathering and plant inlet separation, sour natural gas treating/sweetening, dew point control and NGL liquid recovery, acid gas compression and injection, sulfur recovery. Participants include: new engineering graduates and technologists who need to develop an understanding of natural gas processing principles and technology; professionals who have been working in industry but are new to natural gas processing; or professionals who are familiar with natural gas processing, but are unfamiliar with how process simulators can be used to improve plant design and optimize plant profitability.

ENGLISH AS A SECOND LANGUAGE 403.220.3301 esl@ucalgary.ca

University of Calgary Continuing Education offers full- and parttime programs in ESL (English as a Second Language). Full-time programs in ESL are available to international students and landed immigrants. Information on the English Language Program can be found on page 136 and at www.ucalgary.ca/esl The information and courses included in this publication are for those interested in attending ESL courses on a part-time basis. These evening and weekend ESL classes are perfect for adults, at any level, who want to improve their English for personal, work, or academic reasons. TRANSFERABILITY TO BUSINESS AND MANAGEMENT PROGRAMS Some courses in this area can be used for advanced credit toward Continuing Education’s Business and Management certificate programs (page 39). Students must attend at least 75 per cent of the class hours in order to receive the advanced credit. You can receive 30 hours credit for: · ENL 410 ESL 4 · ENL 510 ESL 5 · ENL 430 TOEFL Preparation You can receive 20 hours credit for: · ENL 415 Pronunciation

Placement Test PART TIME ESL PLACEMENT TEST New students must write the placement test before registering for a course. The test format is multiple choice, with listening and grammar sections. Registration will be available immediately after the test. Course sections are filled on a first-come, first-served basis. To register for a placement test, go to conted.ucalgary.ca/eslparttime Note: Day time testing is available for those students who wish to write the exam at a later date. There is a $25 fee for day time testing. Contact our office for more information: 403-220-3301.

COURSE: ENL 1000 | 3 Hours | Free 008 | Jan 19 | T | 6 - 9 pm | Main 009 | Apr 12 | T | 6 - 9 pm | Main

General English General English part-time ESL courses are for adults from beginner to advanced levels. Courses focus on integrated skills in speaking, listening, reading, writing, pronunciation and grammar.

ESL 1 Those with basic English skills can benefit from this grammar review. Students will improve their conversational skills, pronunciation, intonation, and fluency. This course covers the most important parts of speech, vocabulary, and idioms at a low intermediate level. COURSE: ENL 110 | 60 Hours | $525 016 | Feb 2 - Apr 7 | TR | 6:30 - 9:30 pm | Main 017 | Apr 26 - Jul 7 | TR | 6:30 - 9:30 pm | Main Prerequisite: Placement test

COURSE: BUS 143 | 35 Hours | $1,495 + GST 029 | Jun 6 - 10 | MTWRF | 8:30 am - 4:30 pm | DT

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courses ESL 2

ESL 5

Those with limited English who wish to move to a more advanced level should take this course. You will develop conversational skills and verbal fluency. The course covers grammar, including: verb tenses, adjectives, modals, gerunds, spelling, idioms, vocabulary, listening, reading and writing.

This high-level, demanding course is designed for the very advanced learner of English. Focus on perfecting English skills, gaining a deeper knowledge of the finer points of grammar, levels of language, conversation and idioms. Some writing, spelling and vocabulary for particular situations may also be discussed. Be prepared to be corrected and challenged in every class.

COURSE: ENL 510 | 60 Hours | $525 021 | Feb 2 - Apr 7 | TR | 6:30 - 9:30 pm | Main 022 | Apr 26 - Jul 7 | TR | 6:30 - 9:30 pm | Main Prerequisite: ESL 4, or Placement Test

English Pronunciation PRONUNCIATION If you have moderate pronunciation difficulties, this course provides you with a detailed and systematic study of the sounds and patterns of Canadian English. The focus is not only on effective speech production and auditory discrimination, but also on improved oral presentation techniques. Textbook extra. COURSE: ENL 415 | 30 Hours | $325 023 | Jan 26 - Mar 29 | T | 5:15 - 8:15 pm | DT 022 | Jan 30 - Apr 16 | S | 9 am - 12 pm | Main 024 | Apr 28 - Jul 7 | R | 6:30 - 9:30 pm | Main Prerequisite: ESL 4 or Placement test

Exam Preparation TOEFL TEST PREPARATION For students with a high level competence, this demanding course further prepares students for the internationally recognized Test of English as a Foreign Language. Focus on perfecting your reading, writing, speaking, listening and test taking skills. Be prepared to be challenged. Textbook extra. COURSE: ENL 430 | 60 Hours | $500 011 | Feb 1 - Apr 11 | MW | 6:30 - 9:30 pm | Main 012 | Apr 25 - Jul 11 | MW | 6:30 - 9:30 pm | Main Prerequisite: ESL 3 or Placement Test

ENVIRONMENTAL MANAGEMENT 403.220.2988 business.conted@ucalgary.ca

These courses may be taken on their own or as part of the Environmental Management Certificate. For information, page 96.

AUDITING OF HSE MANAGEMENT SYSTEMS AND COMPLIANCE Auditing is a management tool used by organizations to verify that the organization is meeting its external and internal obligations with regards to health, safety and the environment. It is an essential element of a management system and a primary driver of continual improvement. The course explores the processes and procedures for various types of environmental health and safety audits, with an emphasis on auditing of regulatory compliance. COURSE: BMC 281 | 30 Hours | $550 019 | Feb 20 - Mar 12 | S | 8:30 am - 5 pm | DT 020 | Apr 5 - Jun 13 | Online 021 | Jul 11 - 14 | MTWR | 8:30 am - 5 pm | DT Prerequisite: BMC 352 Learning Online (page 4)

CORPORATE SOCIAL RESPONSIBILITY Corporate Social Responsibility (CSR) is the principle of businesses supporting communities and people. It is best demonstrated when CSR practices are used to build bridges between the business and community sectors that enable businesses to support social issues and interests. The challenge is often to find a balance between doing good and leveraging these practices to benefit business as well as the community and its constituents. This introductory course covers CSR methods, tools, principles and practices, and is for those interested in knowing what CSR is and how it is generally implemented and managed in an organization. COURSE: BMC 279 | 20 Hours | $445 009 | Apr 12 - May 30 | Online

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courses

“

I definitely learned from my classmates as well. Many students were already working in the field and had experiences to share, so many different views would emerge in the discussions.

”

Michael Delaney. Graduate.

Environmental Management Certificate. good thinking.

ECOSYSTEMS: FUNCTIONS AND IMPACTS Functional ecosystems are the basis for our health, social, and economic well-being. This course focuses on current environmental issues and introduces fundamental knowledge about ecosystem functioning to better understand the underlying reasons for the challenges our growing world population is facing. Understanding ecosystem functioning and the factors limiting their development and resilience when disturbed by human activities is essential for their sustainable use and appropriate management. In-class discussions and case studies will be used to directly apply learned concepts. This course includes a half-day field trip to an area near Calgary. COURSE: BMC 274 | 30 Hours | $550 015 | Apr 5 - Jun 14 | T | 6 - 9 pm | DT

ENVIRONMENTAL IMPACT ASSESSMENTS AND REPORTING

ENVIRONMENTAL ISSUES AND CANADA’S ABORIGINAL COMMUNITIES

Discover the importance of Environmental Impact Assessments (EIA) as a tool to assist in meeting the goals of sustainable development. Examine EIA procedures as practiced currently under the provincial (Alberta) and federal (Canadian Environmental Assessment Agency) regulatory processes. Understand the importance of new and emerging developments on the EIA process in Alberta, including use of third-party reviewers (the 3PC initiative), efforts towards development of standardized Terms of Reference (ToRs) and the shifting of focus to cumulative effects assessments. Gain practical skills on the various steps required to put together an EIA report. The course utilizes a mix of lectures, inclass exercises, break-outs sessions and large group discussions.

Learn about the environmental issues facing Aboriginal people in Canada and their unique relationship with the land. Examine the effects a contaminated environment has on Aboriginal cultures, diets, and ceremonies. Review how jurisdictions of government and Industry across Canada are addressing environmental concerns in Aboriginal communities and their Traditional Territories. Discuss land management tools including traditional land use studies as methods of evaluating the current state of lands and the plans for future land use. COURSE: BMC 252 | 30 Hours | $550 009 | Apr 1 - 9 | FS | 8:30 am - 4:30 pm | DT

COURSE: BMC 265 | 30 Hours | $550 008 | Apr 12 - May 12 | TR | 6 - 9 pm | DT

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courses ENVIRONMENTAL LAW Through case studies, regulatory proceedings, and litigation and legislation, learn about environmental law and how it is implemented in Alberta. Topics include: national and provincial environmental legislation, including the Alberta Environmental Enhancement and Protection Act, Alberta Water Act, the Canadian Environmental Protection Act and the Canadian Environmental Assessment Act; due diligence, civil liability, and environmental litigation and prosecution; as well as topical examinations of air and water, agriculture, biotechnology, biodiversity and conservation, carbon and climate issues, and environmental aspects of energy regulation for hydrocarbons, electricity and oil sands. COURSE: BMC 112 | 30 Hours | $550 021 | Jan 20 - Mar 23 | W | 6 - 9 pm | DT

ENVIRONMENTAL RISK MANAGEMENT AND COMMUNICATION Environmental risk management involves developing and implementing control measures for environmental hazards, given prevailing scientific, social, economic and regulatory influences. Gain an overview of the theory of risk analysis by exploring hazards and risks — perceived or actual — in relation to emergency preparedness, cost-benefit analysis, stakeholder influence and risk communication. Also, discuss management options for incurred or potential impacts to air, water, and oils. COURSE: BMC 215 | 15 Hours | $400 010 | Apr 12 - May 16 | Online Prerequisite: BMC 352 Learning Online (page 4)

ENVIRONMENTAL SITE ASSESSMENT

GLOBAL WARMING AND CLIMATE CHANGE

Learn the theory and practical application of the principles of environmental site assessment (Phase I and Phase II). Explore a variety of techniques used to assess environmental impacts relating to site disturbance, contamination, and other stressors. The collection of data to achieve a specific purpose and methods for ensuring data quality are emphasized. Data interpretation and factors affecting data reliability are covered in detail, along with the correct use of sampling equipment. Other topics include: environmental management measures, including risk assessment, due diligence and regulatory methods. Case studies and in-class simulations make the course principles come alive.

Explore the reality of global warming and climate change. Learn about the relationship between global warming and the release of greenhouse gases and the computer models used to make climate change predictions. Discuss the need to mitigate the effects of global warming as well as how the global warming process may be slowed and eventually reversed.

ENVIRONMENTAL STEWARDSHIP AND SUSTAINABILITY Many argue that environmental responsibility is a cornerstone for building just, equitable and sustainable societies. Others argue that preserving stable and balanced ecosystems is humanity’s primary obligation to both the planet and succeeding generations. The issue of sustainability touches upon economic, political, scientific and social realities. This course examines emerging sustainable trends and their implications. You will be encouraged to re-examine your attitudes towards both the environment and the future.

COURSE: BMC 138 | 15 Hours | $400 014 | Apr 21 - May 19 | R | 6 - 9 pm | DT

INTRODUCTION TO ENVIRONMENTAL MANAGEMENT Environmental management is the integration of environmental science and management. Discuss aspects and impacts, such as the pressures and responses of human activities on the natural environment. Tools and techniques for environmental management, as they apply to organizations and companies, are introduced. Examine the reasons and strategies for resource conservation, pollution prevention and environmental protection. COURSE: BMC 129 | 30 Hours | $550 034 | Jan 12 - Mar 21 | Online 035 | Apr 5 - Jun 13 | Online Prerequisite: BMC 352 Learning Online (page 4)

TO REGISTER: PAGE 1 | CERTIFICATES: PAGE 88 | DESIGNATIONS: PAGE 117 | CAMPUS: MAIN OR DOWNTOWN (DT) | DAYS: MTWRFSU

courses OCCUPATIONAL HYGIENE: THE BASICS

WASTE MANAGEMENT SYSTEMS

Discover the science behind occupational illness and disease. The number of people affected by occupational related disease continues to increase. This course illuminates the science and art of occupational hygiene and covers its past, present and likely future. Topics include: toxicology, occupational health and safety standards, airborne hazards, indoor air quality, ventilation systems, skin diseases, industrial noise, radiation, lasers, thermal stress, and protective equipment.

Learn about current waste management systems; types, characteristics and sources of waste; technologies for waste treatment and disposal; and the development of waste reduction plans. This course will focus on practical applications, government regulations and best practices related to: storage, collection and waste transfer; reduction, recovery and recycling; biological conversion; and energy recovery. You will learn how to: develop operating and management strategies; create waste minimization plans; apply auditing techniques and recognize issues related to risk and liability.

COURSE: BMC 259 | 30 Hours | $550 012 | Jun 4 - 25 | S | 8:30 am - 5 pm | DT

WATER MANAGEMENT FOR THE 21ST CENTURY

FINANCE

403.220.2988 business.conted@ucalgary.ca Courses in this program area prepare students for the Chartered Financial Analyst (CFA) designation (page 119). For Personal Finance, page 78.

CFA REVIEW SEMINARS CFA Review Seminars focus on providing you with the best possible chance of successfully passing your CFA exam. The weekly review sessions are to highlight and consolidate the key ideas from the assigned readings. The review seminars are based upon Schweser study materials augmented by lecture notes and practice problems prepared by the seminar instructors. For each session, the instructor will provide supplementary lecture notes, review the session’s key topics, and provide examples to illustrate the type of questions that may be asked on the CFA exam. A mock exam will be held for each course. Students must have already successfully completed previous level exams before moving on.

With respect to Alberta’s oil sands, should Canada be forced to choose between economic development and a sustainable environment? This course is designed for anyone interested in the environmental management, public relations, and health and safety job categories in the oil and gas industry. Through this course, develop the skill set required to understand, review, analyze, and evaluate environmental data and information related to the oil sands industry.

Water is fundamental to life, and its proper management is essential to a sustainable environment. If your work involves water management whether it be in agriculture, community development, or industry - or if you have a strong concern for our environment, you will benefit from this course. Explore the variety, demand and supply of this limited resource as well as wastewater re-use and recycling. Discuss stakeholder rights and responsibilities, technical and regulatory approaches to management and conflict resolution, and current issues on climate change, oil and gas development and the transfer and selling of fresh water.

COURSE: BMC 298 | 30 Hours | $550

COURSE: BMC 258 | 30 Hours | $550

COURSE: PDS 231 | 52 Hours | $1,050

011 | Feb 4 - Apr 7 | R | 6 - 9 pm | DT

002 | Jan 7 - Apr 21 | R | 6 – 9 pm and Apr 23 | S | 9 am – 4 pm | Main

OIL SANDS: OVERVIEW, ENVIRONMENTAL IMPACTS, AND REGULATIONS

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

LEVEL III

courses HEALTH, SAFETY AND ENVIRONMENT 403.220.2988 business.conted@ucalgary.ca

These courses may be taken on their own or as part of the Health, Safety and Environment Certificate (page 99). For information on how these courses lead to the CRSP designation, see page 119.

ACCIDENT THEORY AND INCIDENT INVESTIGATION Understanding accident theory and the incident investigation process are essential in determining why workplace incidents occur and how to prevent re-occurrences. By providing categories of causes, accident theory helps explain how accidents are caused. Incident investigation answers the: who, what, why, when, where and how so that reoccurrences can be prevented. Through examples and case studies, gain an overview of the most important theories, their strengths and weaknesses, and how to select the best model and best methods for each investigation.

BUSINESS AND LEADERSHIP FOR HSE PROFESSIONALS

DISABILITY MANAGEMENT: AN INTEGRATIVE APPROACH

Health, safety and environment professionals need to understand: the way their businesses work; the management system and the roles of managers; the work of management in planning, organizing, leading and controlling work; organizational change, and how to deal with it. Further, they must be a skilled and competent trainer, and have a proper understanding of training methods, curriculum development and evaluation. Discuss the key aspects of organizational behaviour and business administration necessary to be an effective HSE professional in todayâ&#x20AC;&#x2122;s workplace.

Disability management is most effective when integrated and embedded into the strategies and culture of an organization. This course introduces an interdisciplinary approach to the concepts and practices of disability management, and addresses how to design, implement, and market an effective disability management program.

COURSE: BMC 213 | 40 Hours | $630 034 | Jan 12 - Apr 11 | Online 035 | Jan 14 - Apr 14 | R | 6 - 9 pm | DT 033 | Feb 25 - Mar 5 | RFS | 9 am - 4 pm | DT 037 | Mar 31 - Apr 9 | RFS | 9 am - 4 pm | DT 036 | Jun 14 - Sep 5 | Online Prerequisites: BMC 104 Health and Safety Management Systems: The Basics; and, for online sections, BMC 352 Learning Online (page 4)

COURSE: BMC 201 | 30 Hours | $550

CRSP EXAM PREP COURSE

024 | Jan 19 - Apr 4 | Online 025 | Apr 14 - Jun 23 | R | 6 - 9 pm | DT Prerequisite: BMC 104 Health and Safety Management Systems: The Basics; and, for online sections, BMC 352 Learning Online

This course is ideal for students who have met all the Board of Canadian Registered Safety Professionals (BCRSP) qualifications, and have applied to write the CRSP exam. Participants will review the nine domains and 113 competencies that make up the new BCRSP examination blueprint. Included are practice exams and an overview of self-study techniques focusing on preparing students to read and correctly answer multiple-choice exam questions that are similar in format to those on the CRSP exam.

COURSE: BMC 309 | 30 Hours | $550 012 | May 17 - 20 | TWRF | 8:30 am - 5 pm | DT

COURSE: BMC 351 | 20 Hours | $480 002 | Jan 25 - 27 | MTW | 8:30 am - 4:30 pm | DT

TO REGISTER: PAGE 1 | CERTIFICATES: PAGE 88 | DESIGNATIONS: PAGE 117 | CAMPUS: MAIN OR DOWNTOWN (DT) | DAYS: MTWRFSU

courses EMERGENCY RESPONSE Emergency preparedness and response are growing concerns within all industries operating in North America and overseas. Fires and explosions, building and crane collapse, natural disasters, chemical spills, and terrorist attacks can disturb or destroy a companyâ&#x20AC;&#x2122;s operations for extended periods of time. Learn the five main aspects involved in emergency preparedness and response: recognition of vulnerabilities, development of plans, implementation, response, and post-incident analysis. We will use lectures, case studies, and take home assignments to assist you in incorporating an effective and specific plan for your place of work. COURSE: BMC 218 | 20 Hours | $480 012 | Jan 23 - Feb 6 | S | 8:30 am - 4:30 pm | DT 013 | Jul 12 - Aug 29 | Online Prerequisite for online section: BMC 352 Learning Online (page 4)

ENVIRONMENTAL LAW Through case studies, regulatory proceedings, and litigation and legislation, learn about environmental law and how it is implemented in Alberta. Topics include: national and provincial environmental legislation, including the Alberta Environmental Enhancement and Protection Act, Alberta Water Act, the Canadian Environmental Protection Act and the Canadian Environmental Assessment Act; due diligence, civil liability, and environmental litigation and prosecution; as well as topical examinations of air and water, agriculture, biotechnology, biodiversity and conservation, carbon and climate issues, and environmental aspects of energy regulation for hydrocarbons, electricity and oil sands.

FIRE PREVENTION AND SAFETY Learn basic fire chemistry and behaviour, how fires start, and how they can be prevented, detected, controlled and extinguished. Gain crucial information about fire and building codes and related standards and organizations. Other fire safety and prevention topics include: basic principles of building construction and design; the critical elements of a fire safety program and plan; fire detection and suppression equipment and systems; the handling and control of dangerous/hazardous goods in the workplace; employer and employee responsibilities, liabilities and due diligence; and Fire Code enforcement.

017 | Feb 16 - Apr 25 | Online 018 | Apr 22 - 30 | FS | 8:30 am - 5 pm | DT Prerequisite for online section: BMC 352 Learning Online (page 4)

COURSE: BMC 285 | 40 Hours | $630

ERGONOMICS

A key aspect of any occupational health and safety program is the proper identification of any hazards that exist at the workplace, and the associated risk of injury or illness if a worker is exposed to the hazard. In this introductory course, you will learn the reasons why proper hazard identification is an important contributor to a successful occupational health and safety program, as well as practical tools to conduct workplace hazard assessments. The relationship between common hazards and risk of common occupational injuries, such as work-related back injuries or electrical burns, and illnesses, such as occupational cancers, will be explored in detail using practical examples.

COURSE: BMC 112 | 30 Hours | $550 021 | Jan 20 - Mar 23 | W | 6 - 9 pm | DT

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

008 | Apr 7 - Jul 7 | R | 6 - 9 pm | Main

HAZARD ASSESSMENT AND RISK MANAGEMENT

COURSE: BMC 143 | 20 Hours | $480 026 | Jan 12 - Mar 7 | Online 027 | Jun 9 - 11 | RFS | 8:30 am - 4:30 pm | DT 028 | Jul 14 - 16 | RFS | 8:30 am - 4:30 pm | DT Prerequisites: BMC 104 Health and Safety Management Systems: The Basics; and, for online sections, BMC 352 Learning Online

courses

â&#x20AC;&#x153;

I knew people working in health and safety, and it sounded interesting, so I felt motivated to give the HSE program a try. Once I got going, I loved what I was learning.

Braydon Ross.

â&#x20AC;?

Graduate.

Certificate in Health, Safety and Environment. good thinking.

IMPORTANCE OF HUMAN FACTORS This course is an overview of human factors, the study and understanding of interactions between people and their environments. Key areas covered include psychology, workplace design, fatigue, error, and engineering as they relate to health, profit and loss, performance, and liability. Examine and learn from models and plans that reduce the negative impacts and enhance the positive aspects of human factors. COURSE: BMC 283 | 20 Hours | $480 010 | Feb 2 - Mar 21 | Online Prerequisite: BMC 352 Learning Online (page 4)

INTEGRATED WORKPLACE HEALTH MANAGEMENT

Learn how organizations can create a work environment that supports employee health, safety and engagement while reducing disability and associated risk. Understand how you can develop strategies to address employees at all points in the health continuum, from optimal health and performance to being disabled and off work. Topics include: leadership and the work environment, stress management, employee assistance programs, health promotion, workers compensation and disability management/return-to-work processes. COURSE: BMC 183 | 20 Hours | $480 010 | Jun 15 - 17 | WRF | 8:30 am - 4:30 pm | DT Prerequisite: BMC 104 Health and Safety Management Systems: The Basics

TO REGISTER: PAGE 1 | CERTIFICATES: PAGE 88 | DESIGNATIONS: PAGE 117 | CAMPUS: MAIN OR DOWNTOWN (DT) | DAYS: MTWRFSU

courses OCCUPATIONAL HYGIENE: THE BASICS Discover the science behind occupational illness and disease. The number of people affected by occupational related disease continues to increase. This course illuminates the science and art of occupational hygiene and covers its past, present and likely future. Topics include: toxicology, occupational health and safety standards, airborne hazards, indoor air quality, ventilation systems, skin diseases, industrial noise, radiation, lasers, thermal stress, and protective equipment. COURSE: BMC 197 | 40 Hours | $630 036 | Jan 12 - Apr 5 | T | 6 - 9 pm | DT 038 | Jan 12 - Apr 11 | Online 037 | Feb 20 - Apr 2 | S | 9 am - 4 pm | DT 039 | Apr 5 - Jul 4 | Online 040 | Jun 14 - Sep 12 | Online Prerequisite for online sections: BMC 352 Learning Online (page 4)

OIL SANDS: OVERVIEW, ENVIRONMENTAL IMPACTS, AND REGULATIONS With respect to Albertaâ&#x20AC;&#x2122;s oil sands, should Canada be forced to choose between economic development and a sustainable environment? This course is designed for anyone interested in the environmental management, public relations, and health and safety job categories in the oil and gas industry. Through this course, develop the skill set required to understand, review, analyze, and evaluate environmental data and information related to the oil sands industry. COURSE: BMC 298 | 30 Hours | $550 011 | Jan 26 - Apr 4 | Online 012 | Apr 9 - May 14 | S | 9 am - 2:30 pm | DT Prerequisite for online sections: BMC 352 Learning Online (page 4)

REGULATIONS, ROLES, AND RESPONSIBILITIES FOR HSE PROFESSIONALS Gain valuable insight into regulatory and ethical aspects of managing an occupational health and safety program. Explore common concepts in provincial and federal occupational health and safety law, including due diligence and the internal responsibility system. Discuss ethical perspectives around individual rights and employer responsibilities such as worker benefits, WCB premiums, employer obligations, and work refusal provisions. Learn strategies to reduce risk, increase compliance, and ensure that your organization is meeting its legal requirements. COURSE: BMC 317 | 30 Hours | $550 016 | Jan 12 - Mar 21 | Online 017 | Jan 13 - Mar 16 | W | 6 - 9 pm | DT 018 | May 3 - Jun 9 | TR | 6 - 9 pm | DT 019 | Jun 28 - Sep 5 | Online Prerequisites: BMC 104 Health and Safety Management Systems: The Basics; and, for online sections, BMC 352 Learning Online (page 4)

INTERIOR DESIGN 403.220.2952 adedlife@ucalgary.ca

Many of these courses can be applied to the Certificate in Visual Design. For information on this certificate, go to page 114. For other design-related courses, see Art, page 36. SPECIAL OFFER Receive a 10 per cent discount per course by registering at the same time for three or more courses that apply to the Visual Design and Graphic Design Certificates. Register online or call 403.220.2952. Some restrictions apply, i.e. all courses must take place within the current academic year, and discount does not apply to ICT courses.

BATHROOM AND KITCHEN DESIGN The en suite and kitchen are the top two selling features in homes today. Join in the process of designing fantastic bathrooms and kitchens while considering function and aesthetics by learning how to space plan. Two fieldtrips are included for hands on learning. This is ideal learning for those who want a wealth of practical information and techniques to help with bathroom and kitchen design. COURSE: INT 123 | 20 Hours | $245 008 | Apr 13 - May 18 | W | 7 - 9:30 pm and May 14 | S | 12 - 5 pm | Main

COLOUR FOR HOMEOWNERS Focus on exterior and interior colour for homeowners. No longer does colour in the home have to be a terrifying subject. Topics include: choosing colours for the home, living with colour, using colour to create space, creating focus areas, the psychology of colour, and modulating a colour palette from room to room. Tricks of the trade from initial planning to the completed room will be offered. COURSE: INT 105 | 10 Hours | $145 020 | Mar 12 - 19 | S | 9 am - 3 pm | Main

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

courses

“ Fatemeh Azimzadeh. Graduate.

I had no idea when I started this program that I would be using the learning to go into business, but with every course I took I loved interior design more, and that made me realize that I wanted to start a business.

Certificate in Visual Design specializing in Interior Design. good thinking.

INTERIOR DESIGN – A CAREER! Interior design is a growing field. Get the information you need about various career options and opportunities. Topics include: understanding interior design, personal suitability, setting goals, business opportunities, dealing with clients, remuneration, areas of specialization, educational options, and reference material. COURSE: INT 106 | 6 Hours | $95 027 | Mar 5 | S | 9 am - 4 pm | Main

INTERIOR DESIGN — RESIDENTIAL Fundamental principles of composition, functional relationships of spaces, finishing materials, and furniture and fixture selection are discussed and supported by a field trip. This course includes over 100 slides that look at current and historical interior design trends as well as the basics of reading interior spaces from drawings and photographs. COURSE: INT 101 | 20 Hours | $245

INTERIOR DESIGN RESEARCH: FINDING THE TOOLS Examine cultural behaviours and the social, political and economic influences that contribute to shaping the design preferences of tomorrow. Build on your experiences of places you know and make observations from current practices in contemporary interior design. Gain tools for research and the means for uncovering new thinking in design practice. Discover new techniques and fabrication methods. Coursework will approach broad concepts with methods for refining and supporting ideas and will foster adaptive thinking and communication. COURSE: INT 125 | 20 Hours | $245 003 | Feb 2 - Apr 5 | T | 7 - 9 pm | Main

028 | Feb 4 - Mar 24 | R | 7 - 9:30 pm | Main

INTERIOR DESIGN: WHAT’S COMIN’ AND GOIN’ Through field trips, explore various facets of the interior design world. Find out what trends are coming and going quickly, and what styles are here to stay. Visit show homes to grasp new ideas and tour the marketplace to see what is available. You must provide your own transportation to designated locations. Two classes are held at the university. COURSE: INT 107 | 16 Hours | $205 022 | Mar 3 - Apr 14 | R | 7 - 9 pm and Apr 9 | S | 12 - 4 pm | Main

KITCHEN DESIGN A properly designed kitchen affects all other aspects of living within a home environment. Discover practical solutions for designing effective and aesthetic kitchens. Get information about a wide range of design options and solutions. COURSE: INT 122 | 3.5 Hours | $65 010 | Mar 19 | S | 1 - 4:30 pm | Main

”

SKETCHING INTERIORS Learn fundamentals of perspective drawing by focusing on drawing interiors and the objects they contain. Basic one and two-point perspective are covered, as well as techniques for establishing proportion, simplifying and representing various forms, and locating objects in space. COURSE: INT 114 | 20 Hours | $245 013 | Feb 17 - Apr 6 | W | 7 - 9:30 pm | Main

LANDSCAPING 403.220.2952 adedlife@ucalgary.ca

Some of the courses in this section may be applied to the Certificate in Visual Design. For information on this certificate, go to page 114.

ART OF CONTAINER GARDENING Container gardening is an excellent method of landscaping apartment balconies, terraces, and penthouse and residential patios. Topics include: selecting containers, raised planters and hanging baskets, bulbs and annuals, soil and nutrient requirements, winter use, alternative uses of planters for sculptural form and garden furnishings. Supplies included. Students will take home a large starter container with a variety of plants. Materials extra $40 to be paid to instructor at the beginning of class. COURSE: LAN 107 | 4.5 Hours | $75 019 | Apr 30 | S | 9:30 am - 2:30 pm | Main

TO REGISTER: PAGE 1 | CERTIFICATES: PAGE 88 | DESIGNATIONS: PAGE 117 | CAMPUS: MAIN OR DOWNTOWN (DT) | DAYS: MTWRFSU

courses GROWING YOUR OWN FOOD GARDEN It’s healthy, it’s smart, it’s cool, and you’re in control. Discover and take advantage of your above-ground growing spaces to create efficient and healthy sources of fresh food for your table. Using advanced and unique raised-vegetable-gardening techniques, discover that food gardens are not only sensible options in today’s world, but also attractive visual accents. COURSE: LAN 108 | 5 Hours | $75 + GST 019 | Apr 19 - 26 | T | 7 - 9 pm | Main

LANDSCAPE DESIGN A well-designed landscape creates outdoor spaces that extend indoor living spaces. Learn about the design process, focusing on the use of trees, shrubs, and plants. Topics include: site analysis, hard and soft landscaping, installation techniques, creating ‘rooms’, decks, special gardens, environmental concerns, and important horticultural design concerns. COURSE: LAN 100 | 20 Hours | $275 033 | Feb 3 - Mar 23 | W | 7 - 9:30 pm | Main 034 | Apr 6 - May 25 | W | 7 - 9:30 pm | Main

MAKING THE MOST OF PERENNIALS Year after year, perennials come back, filling our yards with colour! But, choosing the best varieties can be tricky. Discuss yearly maintenance, staking, colour themes, formal and informal plantings, and those herbaceous perennials you don’t want to live without. Focus on practicality and tried and true varieties that do well in Calgary’s chinook-driven growing conditions. COURSE: LAN 117 | 10 Hours | $145 001 | Apr 21 - May 19 | R | 7 – 9 pm | Main

TREE CARE Plant a tree and nature will take care of the rest? Sometimes it works but in our gardens and communities trees need to be protected. Topics include: identifying and managing tree stresses, insects, and disease, tree planting and establishment, care and maintenance, pruning, and city bylaws and policies.

LANGUAGES OF THE WORLD

SIGN LANGUAGE 102

Languages of the World includes American Sign Language and an array of international languages. In all languages, beginners are expected to start in Level 1. Progressively higher levels will be offered in subsequent semesters depending on student interest and participation.

SIGN LANGUAGE 103

403.220.2952 language@ucalgary.ca

Students of French and Spanish may choose to enrol in the Certificate in French Language and Culture (page 97) or the Certificate in Spanish Language and Culture (page 112). Two levels are available. PLACEMENT If you have experience with the language you are pursuing, you may consult with program staff to determine your appropriate level. To discuss placement, please call 403.220.5895. Note: One week prior to start, classes with insufficient enrolment may be cancelled. Please register early.

American Sign Language Signing Naturally is a highly acclaimed program that is recognized as the finest and most effective teaching system in North America. Study American Sign Language and better understand the deaf community and its culture. Learn to introduce yourself, exchange personal information and talk about your surroundings. Continue through higher levels for personal interest or to work toward a career in interpretation with the deaf or hard of hearing.

COURSE: ASL 102 | 36 Hours | $375 024 | Apr 12 - Jul 5 | T | 6 - 9 pm | Main Prerequisite: ASL 101 Sign Language 101.

COURSE: ASL 103 | 36 Hours | $375 017 | Jan 20 - Apr 6 | W | 6 - 9 pm | Main Prerequisite: ASL 102 Sign Language 102.

Arabic Emphasis is on conversation, with some reading and writing. Learn basic communication skills and Arabic grammar, the alphabet, Arabic script, the Arabic phonetic system, and basic information about Arabic culture and customs.

ARABIC 1 COURSE: ARA 101 | 20 Hours | $245 + GST 034 | Jan 20 - Mar 23 | W | 6 - 8 pm | Main

ARABIC 2 COURSE: ARA 102 | 20 Hours | $265 + GST 028 | Jan 18 - Mar 28 | M | 6 - 8 pm | Main Prerequisite: ARA 101 Arabic 1

Dutch This conversational course is for those with basic or no background in the Dutch language. Emphasis is on speaking and understanding. In higher levels continue to build conversational skills.

DUTCH 1 COURSE: DUT 100 | 20 Hours | $245 + GST 024 | Apr 14 - Jun 23 | R | 6:30 - 8:30 pm | Main

DUTCH 2 COURSE: DUT 200 | 20 Hours | $265 + GST

SIGN LANGUAGE 101 COURSE: ASL 101 | 36 Hours | $375

008 | Jan 21 - Mar 24 | R | 6:30 - 8:30 pm | Main Prerequisite: DUT 100 Dutch 1

039 | Jan 19 - Apr 5 | T | 6 - 9 pm | Main

COURSE: LAN 116 | 6 Hours | $95 007 | Apr 16 | S | 9:30 am - 4 pm | Main

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

courses French Seven levels of French are available. If you are new to the language, begin in Level I learning basic vocabulary, phrases and sentences in the present tense. As you advance through subsequent levels, you will progressively expand your vocabulary and grammar. Most courses can be used for credit toward the certificates in French Language and Culture. See page 97.

FRENCH I COURSE: FRE 100 | 40 Hours | $295 141 | Jan 13 - Mar 30 | W | 6 - 9 pm and Feb 20 and Mar 12 | S | 9:30 - 11:30 am| Main 139 | Jan 18 - Mar 28 | MW | 6:30 - 8:30 pm | Main 140 | Jan 19 - Mar 24 | TR | 6:30 - 8:30 pm | Main 142 | Apr 13 - Jun 29 | MW | 6:30 - 8:30 pm | Main 143 | Apr 19 - Jun 30 | TR | 6:30 - 8:30 pm | Main 144 | Jul 5 - Aug 25 | TR | 6 - 8:30 pm | Main

FRENCH II COURSE: FRE 102 | 40 Hours | $295 096 | Jan 18 - Mar 28 | MW | 6:30 - 8:30 pm | Main 097 | Jan 19 - Mar 24 | TR | 6:30 - 8:30 pm | Main 098 | Apr 19 - Jun 30 | TR | 6:30 - 8:30 pm | Main Prerequisite: FRE 100 French I

FRENCH III COURSE: FRE 103 | 40 Hours | $295 062 | Jan 19 - Mar 24 | TR | 6:30 - 8:30 pm | Main 063 | Apr 19 - Jun 30 | TR | 6:30 - 8:30 pm | Main Prerequisite: FRE 102 French II

FRENCH CONVERSATION COURSE: FRE 113 | 20 Hours | $185 027 | Jan 19 - Mar 22 | T | 6:30 - 8:30 pm | Main 028 | Apr 19 - Jun 28 | T | 6:30 - 8:30 pm | Main Prerequisite: FRE 103 French III

FRENCH IV COURSE: FRE 104 | 40 Hours | $295 039 | Jan 18 - Mar 28 | MW | 6:30 - 8:30 pm | Main 040 | Apr 13 - Jun 29 | MW | 6:30 - 8:30 pm | Main Prerequisite: FRE 103 French III

FRENCH VI (FRANÇAIS PRÉ AVANCÉ

GERMAN 2

COURSE: FRE 145 | 40 Hours | $295

007 | Jan 20 - Apr 6 | W | 6:30 - 9 pm | Main Prerequisite: GER 110 German 1

014 | Jan 18 - Mar 28 | MW | 6:30 - 8:30 pm | Main Prerequisite: FRE 105 French V

FRENCH VII (FRANÇAIS AVANCÉ) COURSE: FRE 146 | 20 Hours | $185 015 | Apr 21 - Jun 30 | R | 6:30 - 8:30 pm | Main Prerequisite: FRE 145 French VI

FRENCH IMMERSION WEEKEND This two-day program of linguistic adventure provides you with an informal learning environment conducive to spontaneous use of the language. Fees include bus, meals, lodging and a whole lot of fun. Deadline to register is seven days prior to the start of the course. Note: For registration or course information, please contact the French Centre directly at 403.220.7226.

BEGINNER COURSE: FRE 112 | 20 Hours | $185 027 | Mar 19 - 20 | SU | 9 am - 4 pm | Off Campus Prerequisite: FRE 102 French II

INTERMEDIATE AND ADVANCED COURSE: FRE 111 | 20 Hours | $185 021 | Mar 19 - 20 | SU | 9 am - 4 pm | Off Campus Prerequisite: FRE 104 French IV

German Learn the basics of communicating in German, with an emphasis on speaking and understanding the language. This course is for students with no prior knowledge of German. In Level 2, build on knowledge gained in German 1.

GERMAN 1 COURSE: GER 110 | 30 Hours | $295 + GST 008 | Jan 21 - Apr 7 | R | 6:30 - 9 pm | Main 009 | Apr 12 - Jun 28 | T | 6:15 - 9 pm | Main

COURSE: GER 210 | 30 Hours | $295 + GST

GERMAN 3 COURSE: GER 310 | 30 Hours | $295 + GST 001 | Jan 19 - Apr 5 | T | 6:30 - 9 pm | Main Prerequisite: GER 210 German 2

GERMAN CONVERSATION COURSE: GER 250 | 20 Hours | $245 + GST 003 | Apr 13 - Jun 22 | W | 6:30 - 8:30 pm | Main Prerequisite: GER 210 German 2

Greek Designed for those with no background in the Greek language, this conversation based course covers basic grammar, reading the Greek alphabet, and useful phrases.

GREEK 1 (MODERN) COURSE: GRE 101 | 20 Hours | $245 + GST 014 | Jan 26 - Mar 29 | T | 6:30 - 8:30 pm | Main

Italian Learn basic vocabulary, key phrases and introductory grammar in these interactive, conversational classes. In Level 2, build on knowledge acquired in Level 1 and continue to expand vocabulary, grammar knowledge, and oral skills through interactive and practical dialogues.

ITALIAN 1 COURSE: ITA 101 | 30 Hours | $295 + GST 041 | Jan 20 - Apr 6 | W | 6:30 - 9 pm | Main 042 | Apr 13 - Jun 29 | W | 6:15 - 9 pm | Main

ITALIAN 2 COURSE: ITA 102 | 30 Hours | $295 + GST 037 | Jan 19 - Apr 5 | T | 6:30 - 9 pm | Main Prerequisite: ITA 101 Italian 1 or an equivalent.

FRENCH V COURSE: FRE 105 | 40 Hours | $295 036 | Jan 18 - Mar 28 | MW | 6:30 - 8:30 pm | Main Prerequisite: FRE 104 French IV

TO REGISTER: PAGE 1 | CERTIFICATES: PAGE 88 | DESIGNATIONS: PAGE 117 | CAMPUS: MAIN OR DOWNTOWN (DT) | DAYS: MTWRFSU

courses

“

Everyone in the class is there because they want to learn, so it’s lots of fun.

”

Melani Gillam. Graduate.

Certificate in French Language and Culture – FSL Foundations. good thinking.

Japanese This introduction to the basic structure of the Japanese language emphasizes oral proficiency, with some reading and writing (Hiragana).

JAPANESE 1

Mandarin Learn conversational Mandarin in this course for those with little or no background. Cover culture and business etiquette. Learn practical phrases and a grammatical framework for further study.

COURSE: JPN 101 | 20 Hours | $245 + GST

MANDARIN 1

039 | Jan 28 - Mar 17 | R | 6:30 - 9 pm | Main 040 | Apr 20 - Jun 15 | W | 6:30 - 9 pm | Main

COURSE: MAN 101 | 20 Hours | $245 + GST

JAPANESE 2

MANDARIN 2

COURSE: JPN 102 | 20 Hours | $265 + GST

COURSE: MAN 102 | 20 Hours | $265 + GST

032 | Jan 27 - Mar 16 | W | 6:30 - 9 pm | Main Prerequisite: JPN 101 Japanese 1

034 | Jan 28 - Mar 24 | R | 6:30 - 9 pm | Main Prerequisite: MAN 101 Mandarin 1

Korean This is an introductory course in spoken and written Korean. Includes dialogues, grammatical explanations and vocabulary building, using the Hanguel alphabet.

KOREAN 1 COURSE: KOR 101 | 20 Hours | $245 + GST 020 | Jan 21 - Mar 24 | R | 6:30 - 8:30 pm | Main 021 | Apr 19 - Jun 28 | T | 6:30 - 8:30 pm | Main

KOREAN 2

038 | Jan 27 - Mar 16 | W | 6:30 - 9 pm | Main

Polish In this conversationally oriented course, learn basic grammar, useful phrases and vocabulary. In Level 2 continue to build conversational skills by focusing on important phrases, sentence structures, and vocabulary.

Portuguese (Brazilian) for Travellers NEW Planning a visit to Brazil? Learn some basic Portuguese to make your trip more interesting and enjoyable. Simple conversational skills, useful expressions and vocabulary related to typical tourist situations will be the focus of this course. Learn about Brazilian culture and pick up some travel tips from your teacher.

PORTUGUESE (BRAZILIAN) FOR TRAVELLERS NEW Course: POR 111 | 20 Hours | $245 + GST 001 | Apr 11 – 27 | M | 6:30 – 8:30 pm | Main

Portuguese (Brazilian) In these conversationally oriented classes, learn grammar, reading, conversation, and useful phrases.

PORTUGUESE 1 (BRAZILIAN) COURSE: POR 101 | 20 Hours | $245 + GST 021 | Jan 27 - Mar 30 | W | 6:30 - 8:30 pm | Main

POLISH 2 COURSE: POL 102 | 25 Hours | $295 + GST 007 | Jan 27 - Mar 30 | W | 6:30 - 9 pm | Main Prerequisite: POL 101 Polish 1

COURSE: KOR 102 | 20 Hours | $265 + GST

PORTUGUESE 2 (BRAZILIAN) COURSE: POR 102 | 20 Hours | $265 + GST 015 | Apr 13 - Jun 22 | W | 6:30 - 8:30 pm | Main Prerequisite: POR 101 Portuguese 1

011 | Jan 19 - Mar 22 | T | 6:30 - 8:30 pm | Main Prerequisite: KOR 101 Korean 1

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

courses Russian In this conversationally oriented course learn useful phrases, basic grammar, and how to read the Russian alphabet.

RUSSIAN 1 COURSE: RUS 101 | 25 Hours | $275 + GST 033 | Jan 26 - Mar 29 | T | 6:30 - 9 pm | Main

Spanish for Travellers Planning a visit to a Spanish-speaking country? Learn some basic phrases to make your travels more interesting and enjoyable. Learn how to pronounce words correctly and pick up some travel tips. Grammar is not the focus of this course.

Spanish Language and Culture Program For those with little or no experience in Spanish, looking for a structured language program, Continuing Education offers ten levels of Spanish classes, with four levels of Spanish conversation classes. Learn the foundations of Spanish by focusing on all four skills â&#x20AC;&#x201D; speaking, listening, reading and writing. Cover basic phrases, pronouncing words correctly, asking questions and telling time. There will be an introduction to articles, adjectives, pronouns and verbs in the present tense. In level 2, expand your knowledge of grammar and vocabulary, and learn more about the culture of the Spanish-speaking countries. In level 3, reinforce your knowledge of the basic grammatical structures and learn how to talk about past events. In progressive levels, you continue to add vocabulary and improve oral skills.

In conversation classes, improve your speaking and listening comprehension, reinforce grammar, and build vocabulary and common expressions. Courses can be applied to the Certificates in Spanish Language and Culture, page 112.

SPANISH 4

Note: One week prior to start, classes with insufficient enrolment may be cancelled. Please register early.

COURSE: SPA 105 | 30 Hours | $325

PLACEMENT INTERVIEWS New students who wish to start at an advanced level require a placement interview. Call 403.220.5895.

COURSE: SPA 104 | 30 Hours | $325 060 | Jan 19 - Apr 5 | T | 6:30 - 9 pm | Main 061 | Apr 14 - Jun 30 | R | 6:15 - 9 pm | Main Prerequisite: SPA 103 Spanish 3

SPANISH 5 047 | Jan 18 - Apr 4 | M | 6:15 - 9 pm | Main 048 | Apr 12 - Jun 28 | T | 6:15 - 9 pm | Main Prerequisite: SPA 104 Spanish 4

SPANISH 6 COURSE: SPA 106 | 30 Hours | $325 040 | Apr 13 - Jun 29 | W | 6:15 - 9 pm | Main Prerequisite: SPA 105 Spanish 5

SPANISH 1 COURSE: SPA 101 | 30 Hours | $295 + GST 195 | Jan 11 - Feb 22 | MR | 6:30 - 9 pm | Main 196 | Jan 18 - Apr 4 | M | 6:15 - 9 pm | Main 197 | Jan 19 - Apr 5 | T | 6:30 - 9 pm | Main 198 | Jan 20 - Apr 6 | W | 6:30 - 9 pm | Main 203 | Jan 21 - Apr 7 | R | 6 - 8:30 pm | Fish Creek Library 11161 Bonaventure Drive SE 199 | Apr 12 - Jun 28 | T | 6:15 - 9 pm | Main 200 | Apr 13 - Jun 29 | W | 6:15 - 9 pm | Main 201 | Apr 14 - Jun 30 | R | 6:15 - 9 pm | Main 202 | Jul 5 - Aug 11 | TR | 6 - 8:30 pm | Main

SPANISH 2 COURSE: SPA 102 | 30 Hours | $325 131 | Jan 18 - Apr 4 | M | 6:15 - 9 pm | Main 132 | Jan 19 - Apr 5 | T | 6:30 - 9 pm | Main 133 | Feb 25 - Apr 4 | MR | 6:30 - 9 pm | Main 134 | Apr 12 - Jun 28 | T | 6:15 - 9 pm | Main 135 | Apr 13 - Jun 29 | W | 6:15 - 9 pm | Main Prerequisite: SPA 101 Spanish 1

SPANISH 3 COURSE: SPA 103 | 30 Hours | $325 092 | Jan 20 - Apr 6 | W | 6:30 - 9 pm | Main 093 | Jan 21 - Apr 7 | R | 6:30 - 9 pm | Main 094 | Apr 11 - Jun 27 | M | 6 - 9 pm | Main Prerequisite: SPA 102 Spanish 2

SPANISH 7 COURSE: SPA 907 | 30 Hours | $325 020 | Jan 19 - Apr 5 | T | 6:30 - 9 pm | Main Prerequisite: SPA 106 Spanish 6

SPANISH CONVERSATION 1 COURSE: SPA 410 | 30 Hours | $325 015 | Jan 21 - Apr 7 | R | 6:30 - 9 pm | Main Prerequisite: SPA 104 Spanish 4

SPANISH CONVERSATION 2 COURSE: SPA 420 | 30 Hours | $325 010 | Jan 20 - Apr 6 | W | 6:30 - 9 pm | Main Prerequisite: SPA 106 Spanish 6

Lunch-Hour Language Courses These 10-hour modules allow convenient one-hour classes at easily accessible locations. Students may bring their lunch to class.

SPANISH MODULE I COURSE: SPA 301 | 10 Hours | $169 + GST 048 | Jan 19 - Mar 22 | T | 12 - 1 pm | Foothills Campus

SPANISH MODULE II COURSE: SPA 302 | 10 Hours | $169 + GST 031 | Jan 27 - Mar 30 | W | 12 - 1 pm | DT Prerequisite: Spanish Module I

TO REGISTER: PAGE 1 | CERTIFICATES: PAGE 88 | DESIGNATIONS: PAGE 117 | CAMPUS: MAIN OR DOWNTOWN (DT) | DAYS: MTWRFSU

courses LIBERAL ARTS 403.220.2952 adedlife@ucalgary.ca

Liberal Arts courses cover a wide array of topics, are offered in the daytime and evening, and are listed accordingly. SPECIAL DISCOUNT For 20-hour Liberal Arts courses only, students 65 years and older at the time of registration qualify for a 20 per cent discount on tuition fees. To receive this discount, you must register in person or call 403.220.2952.

Daytime Classes AMERICAN COLD WARRIORS NEW A war, even a Cold War, needs warriors, and America’s were among the most colourful figures in history. You will explore some of the most famous, and infamous, American Cold Warriors and their impact on the Cold War. John F. Kennedy is a beloved figure in American popular culture, yet most historians rate him an average-at-best president. Why? Richard Nixon was nearly assassinated over a decade before he became president, in an event that almost led to an American invasion of Venezuela. What happened? Did you know that despite spearheading some very progressive initiatives Lyndon Johnson was known to sexually harass staff and reporters? Other topics include; the intricacies of the Cuban Missile Crisis, Nitze vs. Kennan, the presidency of Dwight Eisenhower. COURSE: FIF 239 | 20 Hours | $265 + GST 001 | Feb 1 - Mar 28 | M | 9 - 11:30 am | Main Instructor: Brenan Smith, MA

ANATOMY OF DEATH IN THE ROMAN WORLD: SKIN AND BONES NEW Roman paintings, mosaics, and sculptures depict the human form in dramatic and beautiful ways. But what about the not-so-ideal representations of the human body, such as skeletons? Examples of these exist and, like their athletic, heroic counterparts, present correct anatomical features. Many scholars believe skeletal anatomy was incorrectly depicted by the ancient Romans, but direct comparisons dispute this. So, why did Roman artists depict the body in grotesque or non-ideal ways while maintaining accurate anatomy? Discover the answers, including links to the ancient concept of memento mori, which means “remember you will die,” a theme found throughout the ancient world and prevalent in the Middle Ages. A course highlight is a field trip to the Special Procedures Anatomy Lab at the Foothills Campus where we will examine medical cadavers.

CHURCHES AND CATHEDRALS: DECODING SACRED SYMBOLISM Examine hidden symbols and complex layers of meaning in the structures and details of some of the world’s most beautiful buildings. Churches and cathedrals are more than just magnificent and imposing pieces of architecture. They are extraordinary buildings that express complex ideas about human life and were designed to be ‘read’ by those who attended them. Who is the figure holding a book in the stained glass window? What do the carved figures in the portal represent? Why are there four beasts in the corners of the ceiling? Topics include: a brief history of the Medieval Period; history of church buildings; architectural elements; major cathedrals in Europe; the Bible, Jesus, Mary, saints and prophets; and, sacred geometry, colours and numbers. COURSE: FIF 214 | 20 Hours | $265 + GST 003 | Mar 3 - Apr 21 | R | 3 - 5:30 pm | Main Instructor: Marina Fischer, MA

COURSE: FIF 242 | 20 Hours | $265 + GST 001 | Jan 27 - Mar 16 | W | 1 - 3:30 pm | Main Instructor: Jolene McLeod, MA

ASTRONOMY AND ASTROPHYSICS: PLANETS, STARS AND STELLAR EVOLUTION NEW The suggestion that we are all made of stardust sounds like a line from a poem but there is some solid science behind this statement. From the most basic materials provided to us by the Big Bang, to the atomic elements given to us via stellar supernova, all the way up to the complex molecules that make up biology, the processes studied by astrophysicists worldwide give us valuable information that takes us ever closer to understanding our own origins as well as the origins of the universe at large. Topics include: the solar system, planets, stars, constellations, telescopes and observatories, star formations and supernova, and life on other planets.

INTELLIGENCE IN THE LATE COLD WAR AND BEYOND NEW Intelligence played a vital role in the Cold War and continues to do so in our post Cold War world. You will explore several significant episodes of intelligence in this era including the birth of CSIS, the treachery of Aldrich Ames, 9-11 and Bin Laden, the war in Iraq and the issue of terrorism. COURSE: FIF 145 | 20 Hours | $265 + GST 002 | Feb 2 - Mar 22 | T | 12:30 – 3 pm | Main Instructor: Dawn Miller, PhD

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

courses MYSTICS, MARTYRS, AND MADMEN: HISTORY OF THE CRUSADES NEW Almost 1,000 years ago, Christian knights from Europe poured into the Holy Land and attacked Jerusalem. Why did they travel over 3,000 km to invade the most sacred city in Christendom? The struggle to reconquer the Holy Sepulchre would continue for more than a century. During this time, the mystic Knights Templar were formed, an order that eventually stood trial for witchcraft, heresy, and blasphemy when the Templars were accused of colluding with their Muslim enemies. Legends sprang up about relics from Jerusalem such as the Spear of Longinus, which was said to have pierced the side of Christ and drove at least one man to madness and voluntary martyrdom by fire. Topics include the causes and origins of the conflict, as well as the exchange of knowledge created by the intersection of cultures in the Holy Land. While the Crusades ultimately ended in failure, the political and religious ideals which prompted these events continue to fascinate scholars and history buffs alike.

Evening Classes AFRICAN HISTORY SINCE 1800 NEW Examine the history of the peoples and states of Africa, mainly south of the Sahara. Discuss the important historical patterns from 1800 onwards, which have given rise to Africa’s development as an integral part of world history. Topics include: external religion and socio-cultural change in Africa; slavery and the creation of the Atlantic world; European conquest and partition; colonialism – resistance, impact and significance; the World Wars and the rise of African nationalism; the process of decolonization, the postcolonial states and the challenges of independence – the Cold War; apartheid, civil wars, genocide; the search for African unity, as well as new socio-economic and political structures; globalization and development; and the prospect for African renaissance. COURSE: HUM 538 | 20 Hours | $265 + GST 001 | Feb 3 - Mar 23 | W | 6:30 - 9 pm | Main Instructors: Ayo Peters, MBA and Olukunle Ojeleye, PhD

COURSE: FIF 240 | 20 Hours | $265 + GST 001 | Mar 1 - Apr 19 | T | 12 - 3 pm | Main Instructor: Jolene McLeod, MA

NATUROPATHIC MEDICINE LEVEL 2 Naturopathic medicine is a complete system of health care whose philosophy is to improve health and treat disease by assisting the body’s innate capacity to heal itself. This Level 2 course will expand on the fundamentals. Discuss traditional Chinese medicine and acupuncture, acute homeopathic remedies, food as medicine, hydrotherapy, and home assessment tools. The aim of the course is to provide participants with additional tools to optimize health as well as develop understanding of the various natural treatments. COURSE: FIF 142 | 20 Hours | $265 + GST

AMAZING CREATIONS OF THE ANCIENT WORLD NEW Did you know that Hero of Alexander invented a system that allowed temple doors to open automatically, but only after the would-be worshipper had ‘paid’ the entrance fee by burning an offering on the outside altar. From pyramids to pentekonters, dentures to dynamite, by way of the first analog computer and the inexhaustible wine cup, you will look at some of the amazing creations of the ancient world. Using archaeological, artistic and literary sources, you will look at some of the past’s innovations in the fields of architecture, warfare, engineering, medicine and more.

APPLIED NATUROPATHIC NUTRITION FOR YOUR HEALTH NEW Do you know that sugar can lower your immune system for up to five hours after consuming it? Do you know what foods are best if you have low energy? Poor digestion? Or a sluggish metabolism? Designed for healthseekers who crave applied knowledge in naturopathic theory-based holistic nutrition, this course looks at these topics and more. Learn about dietary approaches that address primary concepts such as detoxification, inflammation, fatigue and immune support, and view demonstrations that focus on recipes and ingredients that improve one’s well-being. COURSE: HUM 542 | 12 Hours | $245 + GST 001 | Feb 22 - Mar 14 | M | 6 - 9 pm | Main Instructors: Patricia Brand, ND, and Elina Nurmi

ART AND ARCHAEOLOGY OF ANCIENT PERU Where the majestic Andes Mountains separate steaming Amazon jungles from barren Pacific shores, there was once a pageantry of unique cultures that flourished and vanished long before Europeans arrived. This illustrated survey examines the high points of art, architecture, economic, and organizational achievements through 3,000 years of Peruvian prehistory, including the culture of Cupisnique, Chavin, Paracas, Nasca, Moche, Wari, Chimu, and Sican. COURSE: HUM 104 | 20 Hours | $265 + GST 003 | Jan 28 - Mar 31 | R | 7 - 9 pm | Main Instructor: Patrick Carmichael, PhD

COURSE: HUM 537 | 20 Hours | $265 + GST 001 | Feb 2 - Mar 22 | T | 6:30 - 9 pm | Main Instructor: Lesley Bolton, MA

006 | Jan 28 - Mar 17 | R | 9:30 am - 12 pm | Main Instructor: Patricia Brand, ND Prerequisite: FIF 114 Naturopathic Medicine Level 1

TO REGISTER: PAGE 1 | CERTIFICATES: PAGE 88 | DESIGNATIONS: PAGE 117 | CAMPUS: MAIN OR DOWNTOWN (DT) | DAYS: MTWRFSU

courses CLASSICAL MUSIC: EVERYTHING YOU EVER WANTED TO KNOW AND MORE NEW

EVENINGS WITH THE CALGARY PHILHARMONIC

MYSTERIES OF THE ANCIENT MAYA NEW

What is classical music? And why is it one of our most enduring art forms? Review classical music’s historical and stylistic periods. Focus on harmony, melody, rhythm and sound – the building blocks of art music – and discover how they come together to express the inexpressible. Topics include solo, chamber, vocal and orchestral music, the structure of an orchestra, musical families, the art of listening, and concert etiquette basics. This is a companion course to HUM 405 Evenings with the Philharmonic: an ideal first course for those new to classical music; or a follow-up for those who have already taken Evenings with the Philharmonic.

Offered in cooperation with the Calgary Philharmonic Orchestra. Through listening, lecture, discussion and attendance at select CPO concerts, examine the making and development of classical music with the aim of deepening your understanding and appreciation of this music genre. Orchestral masterpieces studied may include the works of Barber, Beethoven, Rachmaninoff, Tchaikovsky, Mozart, Strauss, Mahler, Prokofiev, Handel and Bach. Through four preview sessions, the course offers a layman’s introduction to four concerts and attendance at those concerts. Course fee includes the price of concert tickets, orchestra seating. CPO season ticket holders please call to register at a reduced rate. Concert dates: Check section for details

COURSE: HUM 539 | 12 Hours | $175 + GST

COURSE: HUM 405 | 8 Hours | $295 + GST

The ancient Maya are one of the most famous Pre-Columbian civilizations to have emerged from the remote jungles of Central America. This course will remove the distance between the jungle and the classroom and bring you closer to these fascinating ancient peoples. Through a detailed examination of their art and architecture, hieroglyphic writing and calendar systems, and tales of war and romance between royal families, the mysteries left behind by the Maya will be uncovered. Learn about the Maya from an archaeologist who excavates an ancient Maya city in the tropical rain forests of Belize. In addition to classroom-based learning, you will have the opportunity for handson study of authentic archaeological artefacts from Central America, bringing the past to life!

002 | Feb 3 - 24 | W | 6 - 9 pm | Main Instructor: Jennifer MacDonald, MA

018 | Jan 18, Feb 8, 22, Mar 7 | M | 7 - 9 pm Concerts: Jan 23, Feb 13, Feb 27, Mar 12 019 | Apr 25, May 2, 24, Jun 6 | M | 7 - 9 pm Concerts: Apr 30, May 7, 28, Jun 11 Instructor: Jennifer MacDonald, MA

EVENINGS WITH ALBERTA BALLET It’s back! Offered in cooperation with Alberta Ballet, this course provides a unique opportunity to look deeper into the upcoming season through facilitated discussions with artistic staff from Alberta Ballet. Cover the history and creative process behind a ballet performance. Topics include, but are not limited to; the history of ballet, dancer preparation, and costume and scenery design. You will also attend four ballet performances and have opportunity to put your new knowledge to the test. Course fee includes the price of tickets to four 7:30 pm performances: Shaping Sound (January 15), Dynamic Directions (February 12), Romeo and Juliet (April 1), and Love Lies Bleeding (May 11). Alberta Ballet season ticket subscribers please call to register at a reduced rate. COURSE: HUM 522 | 8 Hours | $395+ GST 002 | Jan 4, Feb 1, Mar 21 | M | and May 6 | F | 7 - 9 pm

HIDDEN HISTORY: THE MOUNT VESUVIUS REGION NEW Explore the archaeology and infamous history of the region of Mount Vesuvius, including its devastating eruption that fateful week in August of AD 79 preserving a glimpse into Roman life unequalled in all of antiquity. For over 400 years, explorers, then archaeologists, have toiled through many metres of volcanic ash and debris to uncover the great port communities of Pompeii and Herculaneum, as well as several fantastic villas. Topics include the eruption history of Mount Vesuvius; the history of the exploration of Pompeii, Herculaneum and nearby villas; recent archaeological discoveries; famous mosaics, fresco paintings, sculptures; luxuriant villas and their contents; garden archaeology; Campania’s wines in antiquity, and daily life in Roman seaside resorts and ports.

COURSE: HUM 543 | 20 Hours | $265 + GST 001 | Jan 28 - Mar 17 | R | 6:30 - 9 pm | Main Instructor: Cara Tremain, MA

THE SCIENCE BEHIND OUR EVOLUTION NEW Did you know that you or your neighbour might have Neanderthal genes? In this course, we go behind the scenes of the most recent discoveries in human ancient DNA to explore the genetics of Neanderthals, Denisovans, Heidelbergensis, and archaic homo sapiens in order to understand what they mean to us. You will have hands-on experience with castes of the original skeletal remains in the physical anthropology laboratory in order to contrast ourselves with distant ancestors. Together, we consider the questions: What is special about us and are we still evolving? COURSE: HUM 536 | 20 Hours | $265 + GST 001 | Mar 1 - 29 and Apr 12 - 19 | T and Apr 4 | M | 6:30 - 9 pm | Main Instructor: Ana Morales, MA

COURSE: HUM 540 | 20 Hours | $265 + GST 001 | Feb 3 - Mar 23 | W | 6:30 - 9 pm | Main Instructor: William Glanzman, PhD

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

courses UNDERSTANDING AMERICAN POLITICS With the 2016 U.S. Presidential election approaching, Canadians are being bombarded by the politics of our neighbour to the south. Broaden your understanding of current events through a rich mixture of current events pieces, other readings, and discussions. You will be provided with the framework to understand “how we got here” through a crash-course in American government. We will continue with discussions related to the key issues, personalities, and affiliations involved in the campaign. The electoral map will be a major focus as we approach election time. COURSE: HUM 193 | 20 Hours | $265 + GST 003 | Feb 1 - Mar 28 | M | 6:30 - 9 pm | Main Instructor: Andrew Varsanyi, MA

WORLD OF FINANCIAL MARKETS NEW Take a guided tour of the complex world of finance. We will look at the academics behind the markets – what makes markets behave the way they do and what determines the value of securities. Topics covered include: financial objectives of various participants in the financial arena, financial methodologies of stock valuation, effect of crowd psychology on stock prices, and risk and return trade-off in building an efficient portfolio in a free market framework. Information presented in this course will help you to recognize stocks that have good value, to understand market behaviour, and to limit your investment risks. COURSE: HUM 541 | 20 Hours | $265 + GST 001 | Feb 3 - Mar 23 | W | 6:30 - 9 pm | Main Instructor: Margarita Pankiw, MBA, CGA

LIBERAL ARTS EDUCATIONAL TRAVEL 403.220.2952 adedlife@ucalgary.ca

Educational Travel is a new program that was created in response to student feedback. This travel program is in addition to Continuing Education’s popular Travel Study (see page 122). Educational Travel takes a cost-saving approach to excursions and focuses on experiential learning.

FALL MIGRATION ON THE WEST COAST OF VANCOUVER ISLAND This west coast experience at the Bamfield Marine Sciences Centre provides unparalleled access to unique coastal, marine and rainforest habitats and exceptional species diversity. Your adventure includes boat trips, experimentation and observations in the laboratory, presentations and field trips to beaches and a rain forest. You will take on the role of oceanographer and examine the biotic and abiotic characteristics of the ocean and observe marine mammals and birds. Walk on beautiful beaches and explore the intertidal wonders including sandy shores, algae, tidepools, sculpted stones and sea stars. Ospreys and eagles can often be seen in their natural habitat! You will hike part of the world-class West Coast Trail through a coastal temperate rain forest. Accommodation is university dorm style with two persons per room. Field trips, labs and workshops will be guided by on-site educators. COURSE: FIF 400 | 10 Hours | $949 + GST Orientation: 002 | Aug 24 | W | 6:30 – 8 pm | Main Travel: Sep 6 - 10 | TWRFS | Bamfield Marine Sciences Centre, Vancouver Island Instructor: Louise Hahn

OIL AND GAS TAXATION

403.220.2988 business.conted@ucalgary.ca This course is offered in partnership with the Canadian Petroleum Tax Society (www.cpts.ca).

TAXATION OF CANADIAN OIL AND GAS COMPANIES This course is for professionals interested in Canadian taxation of the petroleum industry. Topics include: resource expenditure classifications, intangible and tangible costs, resource property acquisitions and dispositions, oil and gas production taxation, federal and provincial considerations, flowthrough shares, successor deductions, partnership, corporate reorganizations, foreign investment, and scientific research and experimental development. COURSE: PDS 227 | 16 Hours | $560 + GST $530 + GST for CPTS members 010 | May 10 - 11 | TW | 8 am – 5 pm | DT

PERSONAL INTEREST AND WELLNESS 403.220.2952 adedlife@ucalgary.ca

ENCORE CAREERS: CREATING A SECOND ACT WITH PURPOSE AND PASSION NEW Explore the exciting phenomenon of encore careers that occur in the second half of life and provide you with an opportunity to use your unique combination of skills, competencies and qualities to continue to make money, and to make a contribution that has both great personal meaning and a positive social impact. This course will be of interest to the 50 plus crowd. Learn how to network your way to an encore career and gain knowledge about top employment sectors. COURSE: PIW 133 | 12 Hours | $249 + GST 002 | Mar 9 - 30 | W | 6 - 9 pm | Main

TO REGISTER: PAGE 1 | CERTIFICATES: PAGE 88 | DESIGNATIONS: PAGE 117 | CAMPUS: MAIN OR DOWNTOWN (DT) | DAYS: MTWRFSU

courses MINDFULNESS MEDITATION Based on an approach that is thousands of years old, mindfulness meditation is about being fully awake and present in every moment of our lives. Access powerful inner resources to cope with life’s challenges, calm the mind, relax the body, and cultivate insight. Benefits, including improved mood and reduced stress, depend upon establishing a personal routine. Components include: meditation, gentle hatha yoga, relaxation, group discussion, imagery and breathing techniques. Topics include mind/body interdependence, balance in the autonomic nervous system, and effective coping strategies. COURSE: PIW 101 | 12 Hours | $295 + GST 038 | Apr 4 - May 30 | M | 7:30 - 9 pm | Off Campus 039 | May 12 - Jun 30 | R | 7:30 - 9 pm | Off Campus

MINDFULNESS MEDITATION 2 This course is intended for students who have taken Mindfulness Meditation or have equivalent experience and are looking to continue with their meditation practice. We will examine aspects of Buddhist teachings and practice with respect to how we conduct our day to day lives from traditional Zen Buddhist and modern psychological perspectives. An overview of the Four Noble Truths, The Noble Eightfold Path will serve as a basis to explore Buddhist precepts and the Seven points of mind training as applied to one’s own life. Commitment to a regular meditation practice is expected. Each class will include discussion and practice. COURSE: PIW 131 | 12 Hours | $295 + GST 004 | Jan 25 - Mar 21 | M | 7:30 - 9 pm | Off Campus Prerequisite: PIW 101 Mindfulness Meditation

OLD AGE IS NOT FOR THE FAINT OF HEART: TRANSITIONS FOR OLDER ADULTS NEW Transitions, in and of themselves, are confounding and challenging to navigate. Transitions often pose more problems for older adults within North American society. Older adults - the baby boomers of the last century - are living longer, and this demographic is burgeoning. This course addresses the transitions that older adults face, such as health changes, relocation, dying and death, as well as existential issues, and examines how these issues impact family dynamics. This course will be valuable for older adults, family members supporting aging individuals, health and human service professionals, as well as for anyone interested in transitions. COURSE: PIW 134 | 12 Hours | $249 + GST 002 | Mar 1 - 22 | T | 6 – 9 pm | Main

UNDERSTANDING AND PREPARING FOR RETIREMENT Explore retirement within the context of both traditional and current models, as well as the concepts of change and transition and implications on planning a successful retirement. Explore 15 factors in key life arenas of family, relationships, work/career, leisure and spirituality to help better understand your preparedness for retirement planning. If you are retired, or near retirement, and are looking to reinvent your future years, this course will provide the information necessary to assess current and future plans towards making retirement a reality. An optional online assessment tool will be available. Please bring a cheque for $51.95 to the first class if you wish to purchase. This tool will measure individual preparedness for retirement factors but it is not required for the course.

Parenting PARENT EFFECTIVENESS TRAINING Do you want your children to open up more about their feelings, thoughts and opinions? Are you looking for suggestions to get your children aged two and up to listen and cooperate more? Do you wish to put more fun, caring and enrichment in your busy family life? Learn skills to enhance your parent-child relationship. Parent Effectiveness Training (PET), pioneered by Dr. Thomas Gordon, psychologist and a two-time nominee for the Nobel Peace Prize, is the most researched, implemented and influential model of parenting. Upon completion of the course, free ongoing online parenting instruction is available. COURSE: PIW 100 | 12 Hours | $249 + GST 020 | Feb 23 - Mar 15 | T | 6 - 9 pm | Main

PARENTING TODAY’S TEEN Did you know that parents are still the most influential source of information in a teenager’s life? Discover what new challenges and opportunities are presented when you live with a teenager. This course follows the principles of Parent Effectiveness Training and aims to increase knowledge, confidence and communication skills in parenting teenagers. Topics include; normal developmental changes and challenges, temperament, understanding parenting styles, positive discipline techniques, technology and your teen, cyberbullying, and effective communication. This course is ideal for parents and caregivers of tweens and teens ages 9 - 19 years. Fee includes course booklet. COURSE: PIW 120 | 12 Hours | $249 + GST 010 | Mar 29 - Apr 19 | T | 6 - 9 pm | Main

COURSE: PIW 125 | 12 Hours | $249 + GST 011 | Feb 10 - Mar 2 | W | 6 - 9 pm | Main 012 | Apr 20 - May 11 | W | 6 - 9 pm | Main

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

courses Personal Finance FOUNDATIONS OF PERSONAL FINANCIAL MANAGEMENT To make smart decisions with your money, you need a broad understanding of personal finance and financial management in all areas of your financial life. Start by looking at the big picture and gain a solid overview of topics such as the financial planning process, own versus leasing a vehicle, retirement accounts, pension plans, investment concepts and advice, taxation, estate planning topics and various types of insurance. COURSE: PIW 112 | 15 Hours | $309 + GST 015 | Feb 23 - Mar 22 | T | 6 - 9 pm | Main

INVESTING FOR SUCCESS LEVEL 1 This interactive and engaging course will cover important principles for successful investing, as well as current market conditions and investment considerations. Topics include: capital markets, picking stocks, investment strategies, mutual funds, and taxation. COURSE: PIW 132 | 15 Hours | $309 + GST 003 | Feb 1 - Mar 14 | M | 6 - 8:30 pm | DT 004 | Apr 11 - May 16 | M | 6 - 8:30 pm | DT

INVESTING FOR SUCCESS LEVEL 2 Explore further the securities markets and learn pricing and trading concepts for different types of financial instruments. A basic understanding of stocks, bonds and mutual funds will be assumed. Topics covered include pricing and trading techniques in fixed income, equity, derivatives, and modern portfolio theory. Discuss the benefits and challenges associated with portfolio construction. COURSE: PIW 142 | 15 Hours | $329 + GST 002 | Feb 2 - Mar 8 | T | 6 - 8:30 pm | DT

PHOTOGRAPHY 403.220.2952 adedlife@ucalgary.ca

Some of the courses in this section can be applied toward the Certificate in Visual Design. For information see page 114. SPECIAL OFFER Receive a 10 per cent discount per course by registering at the same time for three or more courses that apply to the Visual Design and Graphic Design Certificates. Register online or call 403.220.2952. Some restrictions apply, i.e. all courses must take place within the current academic year, and discount does not apply to ICT courses.

ARCHITECTURAL PHOTOGRAPHY An introduction to practical and artistic elements of photographing exteriors and interiors of buildings. Lectures, demonstrations, critiques, and field exercises provide a practical foundation for making effective architectural photographs based on technical and aesthetic considerations. You need a camera in good working condition. COURSE: PHO 113 | 18 Hours | $260 009 | Apr 6 - 27 | W | 6:30 - 9:30 pm and Apr 16 | S | 9 am - 4 pm | Main

DIGITAL PHOTOGRAPHY — THE NEXT STEP This course is designed for those familiar with the basic operation of digital cameras and who are looking for a deeper understanding of digital possibilities. Topics include: advanced camera functions, image acquisition, lighting, workflow; printing and printers; and online resources. Through assignments and critiques, quality image making will be the focus of this course. COURSE: PHO 103 | 15 Hours | $240 017 | Apr 12 - May 17 | T | 7 - 9:30 pm | Main

DIGITAL SLR PHOTOGRAPHY — FAST CLASS In this one-day introduction to digital SLR (single lens reflex) or micro 4/3 cameras and digital photography, learn how your camera functions. Work with aperture and speed, understand ISO, maximize optional settings, and control light. Understand fast and slow lenses, raw and jpeg filming, aspect ratios, auto and manual focusing, and avoiding ‘noise.’ Pick up some quick tips on how to compose your photos and maximize the effects of various lighting situations. COURSE: PHO 116 | 6 Hours | $120 013 | Feb 6 | S | 9 am - 4 pm | Main 014 | Apr 16 | S | 9 am - 4 pm | Main

LANDSCAPE AND NATURE PHOTOGRAPHY Landscapes, plants and animals are favourite subjects for photographers. This course consists of an introductory lecture and photoshoot around the city with photoshoots in or around the mountains to follow. Learn about design in nature, the art of seeing, understanding and utilizing light effects, tripods and other equipment, and developing a personal style. The final class is a recap and assessment of the photoshoots. Students should have fully adjustable SLR cameras. COURSE: PHO 109 | 21 Hours | $270 009 | Jun 11 | S | 9 am - 4 pm and Jun 18 | S | 3 – 10 pm and Jun 25 | S | 6 am – 1 pm and Jun 30 | R | 6:30 - 9:30 pm | Main Prerequisite: PHO 101 Photography I

PHOTOGRAPHY — LIGHTING An introduction to the types and techniques of lighting in photography; this course will benefit photography enthusiasts who are interested in having a better understanding of natural and artificial light and its implementation in portrait, pet, product, real estate and general purpose photography. COURSE: PHO 122 | 12 Hours | $190 003 | Feb 3 - Mar 9 | W | 7 - 9 pm | Main Prerequisite: PHO 101 Photography 1

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courses PHOTOGRAPHY I — DIGITAL Focus on Digital SLR cameras — cameras that are fully adjustable with the ability to change lenses. Topics include: composition, exposure control, automatic versus manual operation, aperture, shutter speed, white balance, using flash and available light, and evaluating the final pictures. Please bring camera and manual to first class. COURSE: PHO 101 | 12 Hours | $190 + GST 078 | Feb 3 - Mar 9 | W | 7 - 9 pm | Main 079 | Feb 11 - Mar 17 | R | 7 - 9 pm | Main 075 | Apr 11 - May 16 | M | 7 - 9 pm | Main

PHOTOGRAPHY IN THE GARDEN Many interesting and exciting subjects for photographs are as close as your own back yard. Whether you have an SLR digital camera loaded with special features or a simple point-and-shoot camera, you can learn how to take great photographs in your garden using lighting and other techniques. Additional topics include: macro photography, composition, and how shooting from different angles can create dynamic images. Also, learn ways to turn your favourite photographs into gifts for yourself and others. This course includes a field trip. General knowledge of your camera would be helpful but not necessary, photography basics will be covered in the first class. COURSE: PHO 111 | 15 Hours | $240 007 | Aug 3 - 17 | W | 6:30 - 9:30 pm and Aug 13 | S | 9 am - 4 pm | Main

PORTRAIT PHOTOGRAPHY Become more comfortable using your digital SLR camera for portraits. Understand how to use the quality of light and your camera’s basic operations for better results. Discuss exposure control, aperture, shutter speed, using the flash and available light. Review portraiture in both a historical and contemporary context and experiment with a variety of approaches both compositionally and technically. Please bring camera and manual to first class.

PROJECT MANAGEMENT

403.220.2988 business.conted@ucalgary.ca These courses can be used for credit toward the Project Management Fundamentals Certificate. For information, see page 109. For information on how some of these courses can be used toward the PMP® designation, see page 120.

LEADERSHIP IN PROJECT MANAGEMENT The difference between a good and an exemplary project is leadership. Examine the skills and practices that differentiate individuals who excel in project management and move from the paradigm of project manager as administrator to project manager as leader. Special focus will be placed on the processes and knowledge areas of A Guide to the Project Management Body of Knowledge (PMBOK® Guide) — Fifth Edition in order to increase participants’ comfort level with project management activities and language.

PROCUREMENT AND CONTRACT MANAGEMENT Explore the project procurement processes, from the initial procurement decision, through the solicitation process, to contract award, administration, and closure. Examine the interaction of these processes and how they overlap with the other areas of project management. Learn effective strategies to successfully manage key partners and vendors, and acquire the tools and techniques to manage each contract life cycle. COURSE: BMC 301 | 15 Hours | $585 011 | Feb 4 - 5 | RF | 8:30 am - 4:30 pm | DT 012 | Apr 5 - 19 | TR | 6 - 9 pm | DT 013 | Jun 9 - 10 | RF | 8:30 am - 4:30 pm | DT

PROJECT MANAGEMENT: HR AND COMMUNICATION The human resource knowledge area contains many variables and systemic elements that can affect the outcome of a project. Enhancing this area of expertise and devoting adequate commitment to the development of human resource planning increases project success. Learn effective strategies to motivate, manage, and organize project teams as well as the skills necessary to communicate effectively with team members and project stakeholders. Develop an appreciation for effective communication and gain a better understanding of how to set and manage stakeholder expectations. COURSE: BMC 302 | 15 Hours | $585 011 | Feb 8 - 24 | MW | 6 - 9 pm | DT 012 | Feb 18 - 19 | RF | 8:30 am - 4:30 pm | DT 014 | Apr 5 - May 3 | Online 013 | Apr 25 - 26 | MT | 8:30 am - 4:30 pm | DT

COURSE: PHO 121 | 21 Hours | $270 004 | Feb 9 - Mar 22 | T | 6 - 9 pm | Main

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courses

“

Hands down, for me, the most valuable component of the course was the connections I made.

”

Jordan Tetreau. Graduate.

Real Estate Development Certificate. good thinking.

PROJECT MANAGEMENT: LEVEL I

PROJECT MANAGEMENT: LEVEL II

This overview course covers all the fundamental project management processes and knowledge areas as documented in A Guide to the Project Management Body of Knowledge (PMBOK® Guide) — Fifth Edition. The instructional formats include learning activities, discussion forums, assignments, and quizzes, all providing opportunities to apply new methods and skills. The course focuses on planning for Scope, Time, Cost, and Risk management, with Quality, Human Resource, Communications, Procurement, and Stakeholder management also included.

This advanced course adhering to A Guide to the Project Management Body of Knowledge (PMBOK® Guide) — Fifth Edition will enhance the planning and measurement skills learned in the basic course. The same knowledge areas are covered in more detail; however, in this level, the objective is the development of project control skills.

COURSE: BMC 299 | 40 Hours | $745 034 | Jan 11 - 13, 18 - 19 | MTW | 8:30 am - 5 pm | DT 032 | Jan 12 - Apr 5 | T | 6 - 9 pm | DT 033 | Jan 19 - Mar 1 | TR | 6 - 9 pm | DT 035 | Jan 19 - Apr 18 | Online 037 | Apr 4, 5, 6, 12, 13 | MTW | 8:30 am - 5 pm | DT 036 | May 2 - Jun 22 | MW | 6 - 9 pm | DT

COURSE: BMC 266 | 40 Hours | $745 031 | Jan 19 - Apr 18 | Online 029 | Jan 21 - Apr 14 | R | 6 - 9 pm | DT 030 | Jan 25 - 27, Feb 1 - 2 | MTW | 8:30 am - 5 pm | DT 034 | Apr 26 - Jul 25 | Online 032 | May 2 - 11 | MTW | 8:30 am - 5 pm | DT 033 | Jul 9 - Aug 13 | S | 8:30 am - 5 pm | DT Prerequisite: BMC 299 Project Management: Level I

PROJECT MANAGEMENT AND RISK The ability to manage risk is a primary competency of the project manager. In this session, learn the methodology involved in identifying, analysing, monitoring and controlling risks within the project lifecycle. Discuss the relationship between risk and contingency funds and gain tools to help you develop a risk management plan.

PROJECT MANAGEMENT PROFESSIONAL (PMP)® EXAM PREPARATION This course is specifically designed to give eligible Project Management Professional (PMP) candidates the knowledge and skills required to complete the (PMP)® certification exam successfully. The five process groups, ten knowledge areas, and 47 processes as outlined in A Guide to the Project Management Body of Knowledge (PMBOK® Guide) — Fifth Edition will be reviewed through effective study tips and testing. This highly interactive course uses learning activities, group work, and assignments providing opportunities to apply project management methods and best practices building the confidence needed to satisfy the exam requirements. COURSE: BMC 308 | 40 Hours | $745 013 | Jan 11 - Apr 18 | M | 6 - 9 pm | DT 014 | Feb 8, 9, 10, 16, 17 | MTW | 8:30 am - 5 pm | DT 015 | Apr 14, 15, 18, 19, 20 | RF | 8:30 am - 5 pm | DT 016 | May 3 - Jun 21 | TR | 6 - 9 pm | DT

COURSE: BMC 323 | 7.5 Hours | $385 005 | May 9 | M | 8:30 am - 4:30 pm | DT

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courses PROJECT PLANNING: HIT THE GROUND RUNNING

RIGHTSOURCING IN IT FOR PROJECT MANAGERS

Project success is largely contingent upon detailed and logical project initiation and planning. Develop valuable skills for navigating through the sometimes ambiguous reality of the initiation and planning stages of a project. Discover how to gather initial project requirements in order to ensure smooth and resultsdriven delivery of project services or products. Also learn the stepby-step process of how to drive a project from initiation to execution.

Rightsourcing is about selecting the best way to secure and utilize resources. This seminar will help IT decision makers make better informed choices between insourcing, offshoring and nearshoring. Learn tips, tricks and strategies to quantify the value of sourcing models and estimate their hidden costs. If you want to rightsource, this seminar will give you a 360Â° view of how to effectively manage it through the project lifecycle. COURSE: BMC 347 | 7.5 Hours | $385 003 | Jun 17 | F | 8:30 am - 4:30 pm | DT

COURSE: BMC 322 | 7.5 Hours | $385 004 | Jan 20 | W | 8:30 am - 4:30 pm | DT

PROJECT QUALITY MANAGEMENT This course is designed to present the benefits of Quality Management to the overall effectiveness and efficiency of an organization and the importance of incorporating it into the day-today activities of business. Course modules will explain the concepts and fundamentals of quality management, their purpose, importance and value to the success of a project. Topics covered include: process driven versus people driven, what is QA and QC, cost of quality, quality planning, quality requirements, reporting metrics, supplier quality management, and quality audits and assessments. The criticality of interfaces between engineering, procurement, contracts and construction are also covered. COURSE: BMC 300 | 15 Hours | $585 014 | Feb 22 - 23 | MT | 8:30 am - 4:30 pm | DT 015 | Mar 7 - 21 | MW | 6 - 9 pm | DT 016 | May 5 - 6 | RF | 8:30 am - 4:30 pm | DT 017 | Jun 6 - 20 | MW | 6 - 9 pm | DT

RISK NAVIGATION: STRATEGIES FOR MAJOR CAPITAL PROJECTS As projects become more complex the challenges for executive decision-makers become greater. Discover how you can improve your project outcomes. Discuss: alignment between the organization and projects, organizational support for projects, what can be done to fix cost overruns, clarity of risk management, and the proper use of contingency. Also discuss: near-term thinking, team alignment, the disconnection between the corporate level and project level, and the role of the project executive officer. COURSE: BMC 320 | 15 Hours | $585

REAL ESTATE DEVELOPMENT 403.220.2988 business.conted@ucalgary.ca

These courses can be applied toward the Certificate in Real Estate Development, which is outlined on page 111.

ADVANCED FINANCE AND CORPORATE/LEGAL STRUCTURES Take a detailed look at finance and corporate/legal structures available to real estate developers. Three distinct areas are studied: corporate structures, including limited partnerships, joint ventures, private and public corporations, and private trusts; land purchase and construction finance, such as vendor arrangements, conventional finance, syndications, mezzanine finance, and participation arrangements; and takeout arrangements including long-term finance, corporate sales to institutional investors, REITs, limited partnerships, public companies, private high net-worth investors, and syndications. COURSE: CPE 141 | 18 Hours | $549 008 | May 19 - Jun 30 | R | 6:30 - 9:30 pm | Main Prerequisite: CPE 119 Real Estate Development and Finance

004 | Apr 21 - 22 | RF | 8:30 am - 4:30 pm | DT

SAP PROJECT MANAGEMENT There are three key knowledge areas involved in becoming a successful SAP (Systems, Applications, Products) Project Manager: SAP, ASAP methodology (Accelerated SAP Methodology for Implementation) and experience on SAP projects. This seminar is for project managers who have some project management work experience and want to develop their career opportunities in SAP Project Management. Learn the basics of SAP and ASAP methodology including industry acronyms. Participants will apply a work breakdown structure for different phases of a sample SAP implementation project. COURSE: BMC 334 | 7.5 Hours | $385 003 | Mar 18 | F | 8:30 am - 4:30 pm | DT

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MIXED-USE REAL ESTATE DEVELOPMENT The downtowns of Canadaâ&#x20AC;&#x2122;s largest cities include many dynamic mixeduse real estate development projects. Technological advances, traffic congestion, and environmental concerns are some of the factors that are driving an explosion in mixed-use real estate development. Gain an overview of the development process that incorporates complimentary residential, commercial, civic and business uses into a single parcel or development concept area. Learn about mixed-use planning polices and development regulations, and gain a deeper understanding of the development process from start to finish using Calgary as a case example. COURSE: CPE 185 | 18 Hours | $549 007 | Feb 11 - Mar 17 | R | 6:30 - 9:30 pm | Main

courses REAL ESTATE LAW This course examines the legal issues involved in the acquisition, development, management and disposition of real estate. Topics include: offers, purchase and sale agreements, organization of the ownership entity, financing, mortgages, construction, taxation, and leasing. COURSE: CPE 111 | 18 Hours | $549 010 | Mar 16 - Apr 20 | W | 6:30 - 9:30 pm | Main

REAL ESTATE MARKETING Marketing is essential to the success of any real estate development project. Review the role that marketing plays at each step in the development process. Gain an understanding of changing real estate markets and learn how to: utilize market research information, develop and manage a marketing program, create unique project identities, and undertake an effective advertising and communications program. COURSE: CPE 112 | 18 Hours | $549 015 | Apr 7 - May 12 | R | 6:30 - 9:30 pm | Main

SALES MANAGEMENT AND STRATEGIES IN REAL ESTATE DEVELOPMENT When the rubber hits the road, the success or failure of development projects relies heavily on the strength of the sales team and the strategies that drive them each day. Economic downturns and a slowdown in the residential real estate market force development projects to reevaluate their sales processes and practices. Learn proven methodologies and formulas that deliver sales results. Topics include: project pricing, prospect communication, lead generation, effective database management, creating perceived value and sales centre pathing. Eliminate the selling atmosphere and create a buying atmosphere on your next project. COURSE: CPE 150 | 18 Hours | $549 006 | Apr 12 - May 17 | T | 6:30 - 9:30 pm | Main

TEACHING SECOND LANGUAGES 403.220.2952 tslinfo@ucalgary.ca

These courses apply to the Teaching Second Language (TSL) Certificate with specializations in Teaching English as a Second Language (TESL) and Teaching International and Heritage Languages (TIHL) (page 113). SPECIAL OFFER Receive a 10 per cent discount per course by registering at the same time for three or more courses. Register by calling 403.220.2952 or online at conted.ucalgary.ca. Offer valid for the 2015/16 academic year.

CULTURE IN LANGUAGE TEACHING Knowing a second language also means knowing a second culture. Learn what the term culture means and the purpose of knowing a culture for second language learners. Study how to integrate culture and intercultural explorations into the learning experience. Finally, examine the influences of culture on teaching and learning in both multi- and monocultural contexts. Discuss theory and practical elements of integrating peoples of different cultures. COURSE: TSL 126 | 30 Hours | $475 009 | Jan 12 - Mar 7 | Online Prerequisite: TSL Level 1 Certificate

LINGUISTIC STRUCTURES ASSESSMENT AND MATERIAL DEVELOPMENT Analyze classroom assessment strategies, processes, issues and trends in the assessment of student language learning. Perspectives of assessment from learner, teacher, standardized tests and workplace needs will be addressed, as will the functions of formative and summative assessment. The role of assessment in learner motivation, accountability, and communication of learner ability will be addressed with reference to participantsâ&#x20AC;&#x2122; real classroom experiences. Gain a working knowledge of large-scale, standardized language tests. Then focus on key criteria used in assessing and selecting materials. Familiarize yourself with the main types of materials currently available, and examine the range of teaching possibilities with these materials. Finally, experiment with developing your own materials to meet second language classroom needs. COURSE: TSL 125 | 30 Hours | $475 008 | May 3 - Jun 27 | Online Prerequisite: TSL Level 1 Certificate

Even in a communicative context, second language teachers need a basic awareness about the structure of language and possible differences between the first and second language they are teaching. The three basic language structures of phonology (sound structure), morphology (word structure), and syntax (sentence structure) will be illustrated on a number of levels. COURSE: TSL 108 | 30 Hours | $475 023 | Feb 9 - Apr 4 | Online 024 | May 17 - Jul 11 | Online Prerequisite: BMC 352 Learning Online (page 4)

TSL â&#x20AC;&#x201D; METHODOLOGY Familiarize yourself with second language teaching methodology in the last two centuries. First, an historical overview of the different approaches including grammar translation, the Direct and Series methods, Audiolingualism and so forth will be examined. Then, learn more about using newer methods such as Communicative Language Teaching (CLT), Task-Based Learning (TBL), and the Lexical Approach. COURSE: TSL 104 | 30 Hours | $475 010 | Mar 8 - May 2 | Online Prerequisite: TSL Level 1 Certificate

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courses TSL FUNDAMENTALS Become familiar with the terminology used generally in the realm of second language teaching and specifically in the TSL Certificate program. Then focus on principles of classroom management and lesson planning. This will include concepts such as increasing student interaction in the classroom, using effective teacher language and logical staging of various lesson types.

IHL COURSE: TSL 127 | 40 Hours | $575 009 | Jan 20 - Mar 30 | W | 6 - 9:30 pm | Main

TEACHING PRACTICUM â&#x20AC;&#x201D; ESL This course is an opportunity to observe an experienced ESL teacher in a classroom setting and complete paper-based recordings of ten hours of observations. In addition, you will apply the knowledge and skills learned during the program in a supervised practice setting. You will teach ten hours of lessons that you have planned. You will receive feedback in the form of recommendations from your supervising teacher. All practicum observations and practice teaching will take place at the University of Calgary or other approved Calgary ESL providers. Those outside Calgary may complete a stand-alone practicum.

TEACHING SKILLS AND SYSTEMS 1

TEACHING SKILLS AND SYSTEMS 2

Explore both theoretical and practical aspects of specific skills in learning a second language. Review what is known about the reading and writing process including communicating well to be heard and understood, and reading and writing for specific purposes. Review what is known about teaching grammar in a second language while concentrating on pedagogical techniques. Cover critical and innovative approaches to grammar and learn strategies for teaching grammar. Finally, cover systematic and principled procedures for teaching vocabulary.

Become aware of current techniques used in the classroom that promote listening and speaking and be introduced to the communicative method of second language learning through group discussion, modeling, games and activities. Then, discover how sounds are produced in a variety of languages and how to correct common problems with pronunciation in a second language by learning practical classroom teaching techniques. Gain familiarity with the International Phonetic Alphabet.

ESL

COURSE: TSL 122 | 30 Hours | $475

IHL COURSE: TSL 128 | 30 Hours | $475 010 | Feb 2 - Mar 28 | Online Prerequisite: TSL 127 TSL Fundamentals - IHL, TSL 108 Linguistic Structures and BMC 352 Learning Online (page 4)

ESL 019 | Jan 12 - Mar 7 | Online 020 | Apr 5 - May 30 | Online Prerequisite: TSL 120 TSL Fundamentals, TSL 108 Linguistic Structures, and BMC 352 Learning Online (page 4)

IHL COURSE: TSL 129 | 30 Hours | $475 010 | Apr 12 - Jun 6 | Online Prerequisite: TSL 127 TSL Fundamentals - IHL, TSL 108 Linguistic Structures, and BMC 352 Learning Online (page 4)

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courses

“

Every time one of my courses ended, I couldn’t wait to get started on the next.

”

Vee Skeet. Graduate.

Professional Writing Certificate specializing in Marketing and Public Relations. good thinking.

WRITING

403.220.2952 writing@ucalgary.ca Continuing Education offers a wide variety of writing courses, some of which can be used for credit toward a certificate program. In this first section, courses are for general interest only. A section devoted to certificate courses follows.

Non-certificate Courses INTENSIVE GRAMMAR AND STYLE CLINIC Tune-up your grammar and writing skills. Strengthen your command of language and become a more assured writer. Grammar is key to clear and concise communication, and there’s nothing dull about it. Review the basics of grammar including parts of speech, sentence structure, punctuation and common grammatical errors. Also, learn how to dramatically improve your writing style by using precise language, eliminating wordiness, and editing for conciseness, clarity and fluency. Instructional grammar and style booklet provided. COURSE: WRI 203 | 15 Hours | $295 + GST 044 | Feb 9 and 11 | TR | 8:30 am - 4:30 pm | DT 045 | Mar 7 - Apr 4 | M | 6 - 9 pm | Main 046 | May 10 and 12| TR | 8:30 am - 4:30 pm | DT 047 | Jun 28 and 30 | TR | 8:30 am - 4:30 pm | DT

JOURNAL WRITING WITH PURPOSE NEW Journal keeping has changed dramatically, from a mere eventrecording device, to an amazing tool that can help you manage everything from relationships, setting goals, business efficiency, and decisionmaking, to stress, health and wellness. It can also inspire creative thought, expression and legacy writing. Discover the power of journaling, electronic or handwritten, with this handson course that leads you through unique techniques you can use in as little as 15 minutes a day to meet life’s opportunities and challenges and to experience the benefits of personal discovery and growth, career enhancement and creative expression. Please bring your own journal to class. COURSE: WRI 109 | 12 Hours | $245 + GST 001 | Feb 10 - Mar 16 | W | 7 – 9 pm | Main

Certificate Courses The following courses can be taken on their own or for credit toward at least one of the following certificate programs: · Creative Writing, page 92 · Professional Writing specializing in: · Business and Technical Writing, page 108 · Marketing and Public Relations, page 108

SPECIAL OFFER Receive a discount of 10 per cent per course by registering at the same time for three or more courses. To receive the discount, you must register by calling 403.220.2952. Offer valid for 2015/2016 academic year. This offer is valid for certificate courses only. This offer does not apply to WRI 500 Creative Writing Final Project.

COPY EDITING AND PROOFREADING You will develop solid copy editing skills (clarity, correctness, conciseness, consistency) by learning to identify and correct content errors, problems in technical quality, style guide conformity and issues in language and thought. Then focus on proofreading skills including proofreader’s marks, grammar and spelling errors and basic formatting. Topics may also include working with style sheets, proofing on screen versus proofing hard copy, and proofing electronically generated or scanned material for a variety of English-language texts. Access to a printer and a scanner or fax machine is required. COURSE: WRI 120 | 30 Hours | $495 021 | Jan 26 - Mar 21 | Online 022 | Mar 29 - May 23 | Online 023 | May 31 - Jul 25 | Online 025 | Jul 26 - Sep 19 | Online Prerequisite: BMC 352 Learning Online (page 4)

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courses COPYWRITING — WORDS THAT SELL

CREATIVE WRITING FINAL PROJECT

GRANTS, SALES AND FUNDING PROPOSALS

Using words as tools, make the reader sit up and take notice so you can first communicate with, and then persuade and motivate, them. Then, acquire a foundation in the copywriting process, marketing strategies, and the principles of persuasion. Learn to write dynamic advertisements and sales and marketing brochures for products and services. Get feedback as you learn to write influential sales and marketing brochures, letters and other documents.

You will have the opportunity to hone your writing and editing skills through writing, discussion with peers, and 10 hours of mentorship with a published author. You will provide a pre-course submission within your chosen genre. The work in progress will be a minimum of 10-15 pages and will also include a learning agreement describing the project and the direction of the work. The submission must be received at least one month prior to the course start date. You will enhance your skills and understanding of the writer’s craft specific to genre, and produce a small manuscript of approximately 40-50 pages maximum length.

Learn and apply established methods of planning, writing and revising proposals. You will be provided an opportunity to work on case-study exercises or, if you prefer, actual proposals from your workplace. In either case, the completed proposals will be evaluated as part of the course mark. Practise developing both sales and funding proposals. Also discuss types of proposals, uncovering needs, and finding funding sources (grants).

COURSE: WRI 240 | 30 Hours | $495 006 | Feb 9 - Apr 4 | Online Prerequisite: BMC 352 Learning Online (page 4)

CREATIVE WRITING EXPLORATION Give voice to your inner creativity. Explore various creative writing genres such as fiction, creative non-fiction, poetry, and drama through discussion, writing exercises, close reading of published work, and instructor and peer feedback consistent with your level of experience and comfort. The focus will be on generating ideas, and learning the basics of the writer’s craft. COURSE: WRI 140 | 30 Hours | $495 011 | Jan 26 - Mar 21 | Online 012 | Mar 22 - May 24 | T | 6 - 9 pm | Main Prerequisite for online sections: BMC 352 Learning Online (page 4)

COURSE: WRI 500 | 40 Hours | $825 007 | Apr 5 - Jun 20 | Online Prerequisite: Completion of 160 hours of the Creative Writing Certificate

DOCUMENT DESIGN Ensure your writing has the strongest impact possible by learning how to present user-friendly documents. Start with a brief overview of the four basic design principles (contrast, repetition, alignment and proximity) that appear in every well-designed document. Next learn about colour and font, and how choosing the right one can have a positive impact on your writing. Learn to think critically about your design choices so you can apply these principles to correspondence, brochures, reports, and websites. COURSE: WRI 220 | 30 Hours | $495 007 | Jan 26 – Mar 21 | Online Prerequisite: BMC 352 Learning Online (page 4), and one of: WRI 110 Writing Well, WRI 120 Copy Editing and Proofreading, or WRI 130 Professional Writing Basics or WRI 150 Writing in the Workplace

COURSE: WRI 270 | 30 Hours | $495 005 | Jan 26 - Mar 21 | Online Prerequisite: BMC 352 Learning Online (page 4)

SCIENCE WRITING This course is intended for scientists, science communicators, journalists and freelancers who write science news and stories for the general public. Topics include: writing skills, planning and structuring your work, finding and evaluating science stories, the roles of the Internet, interviewing, controversy and ethics in science writing, fact checking and understanding statistics. COURSE: WRI 260 | 30 Hours | $495 005 | Feb 9 - Apr 4 | Online Prerequisite: BMC 352 Learning Online (page 4)

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courses STRATEGIC WRITING FOR PUBLIC RELATIONS AND MARKETING Learn the information necessary to achieve public relations writing success, including how to write and format documents such as news releases, advisories, media kits, backgrounders, and fact sheets. Continue with practice in marketing and advertising writing which may include: advertisements for print, radio, or television, proposals; sales; direct mail; fund raising and more. Discuss the latest methods used in the industry such as engaging audiences through the web, social media, and blogs.

WRITING A NOVEL: FIRST DRAFT Writing a novel is a challenging and exciting journey. Through practical experience, learn to write fiction uncritically for quantity, write to a deadline, meet daily word-count goals and sketch an entire story arc. Topics include character and scene development, dialogue, narration, and plot creation. Your goal is to have a 50,000-word first draft of a novel by the end of the course. Suitable for all genres. COURSE: WRI 460 | 30 Hours | $495 003 | Mar 22 - May 16 | Online Prerequisites: WRI 140 Creative Writing Exploration and BMC 352 Learning Online (page 4)

COURSE: WRI 230 | 30 Hours | $495 009 | Apr 5 - May 30 | Online Prerequisite: BMC 352 Learning Online (page 4); and WRI 130 Professional Writing Basics or WRI 150 Writing in the Workplace

TECHNICAL WRITING AND DOCUMENTATION Learn to effectively communicate information to your audience by applying relevant concepts and tools to help you make sense of various writing tasks. Develop your ability to analyze written information and use structure to reinforce its meaning and make the message clear. Produce writing samples based on documents including reports, policies and procedures, proposals, summaries, manuals, and user guides. COURSE: WRI 215 | 30 Hours | $495 010 | Apr 5 - May 30 | Online Prerequisite: BMC 352 Learning Online (page 4) and one of: WRI 110 Writing Well, WRI 120 Copy Editing and Proofreading, WRI 130 Professional Writing Basics or WRI 150 Writing in the Workplace

WRITING FOR CHILDREN AND YOUTH The children and youth writing market is a rich and vibrant one. We will focus on writing for readers aged 8 to 14 years, with a brief discussion for age groups younger than this. Examine the writing process from initial concept to finished work including how to turn ideas into stories, story structure, developing characters, the creation of outlines and the importance of editing and revision. You will also examine ways to research publishing houses where you can submit your work, cover letters, synopses and sample chapters. COURSE: WRI 340 | 30 Hours | $495

WRITING CREATIVE NON-FICTION Creative non-fiction is a genre that is committed to the close observation and recording of a world. The story is important, as it contains the poetry, the drama of everyday life, and its substance. Examine models of writing in memoir, travel and nature writing, and the personal essay. COURSE: WRI 430 | 30 Hours | $495 004 | Apr 19 - Jun 13 | Online Prerequisites: WRI 140 Creative Writing Exploration and BMC 352 Learning Online (page 4)

004 | Mar 22 - May 16 | Online Prerequisite: WRI 140 Creative Writing Exploration and BMC 352 Learning Online (page 4)

WRITING IN THE WORKPLACE Successful communicators know that effective writing is essential in a variety of professions. You will develop your writing skills through working on correspondence, such as letters, memos, and email; as well as summaries and reports. Topics include: composition, writing clearly, grammar, sentence structure, writing across cultures, and ethical writing. Ample opportunity for writing is available through exercises and assignments, and feedback on your writing is provided by peers as well as by the instructor. Formerly: WRI 130 Professional Writing Basics

TO REGISTER: PAGE 1 | CERTIFICATES: PAGE 88 | DESIGNATIONS: PAGE 117 | CAMPUS: MAIN OR DOWNTOWN (DT) | DAYS: MTWRFSU

courses WRITING POETRY

WRITING TOOLS

Poetry has the capacity to remake and translate the things of the world into new ways of thinking about them. We have been drawn to poetry since before the written language. You will explore a toolbox of poetic techniques and how to locate, write and edit your own work. We will examine closely how simile and metaphor, classical forms, rhythm and rhyme operate in the design of poetry, as well as contemporary Spoken Word.

Use some of the most common software application features to prepare your written work. First, learn how to get organized using tools including OneNote and Evernote, then look at presenting your written work in applications such as MS Word, PowerPoint, FrameMaker or InDesign. You will practise adding more visual detail to your documents using Visio and converting documents to Adobe Acrobat’s .pdf format for review and publishing. Finally, understand the meaning of file extensions (tiff, .jpg, gif, .eps, .wmf) and image resolution so you can communicate more confidently in your work. No software other than the MS Office suite is required. Free trial versions of other software may be required and will be advised by the instructor.

COURSE: WRI 420 | 30 Hours | $495 003 | Jan 26 – Mar 21 | Online Prerequisites: WRI 140 Creative Writing Exploration and BMC 352 Learning Online (page 4)

WRITING SHORT FICTION Discuss different types of short fiction from micro to flash to regular short story. Delve into fundamentals including characterization, setting, and narrative arc. You will write and edit at least two drafts of your own work of short fiction. Collaborating with your instructor and fellow classmates, learn about your genre, its market, and publishing opportunities, and gain skill through practice. COURSE: WRI 450 | 30 Hours | $495 004 | Jan 19 - Mar 14 | Online Prerequisites: WRI 140 Creative Writing Exploration and BMC 352 Learning Online (page 4)

COURSE: WRI 320 | 30 Hours | $495 009 | Mar 22 - May 16 | Online Prerequisite: WRI 220 Document Design and BMC 352 Learning Online (page 4)

WRITING WELL Writing is at the heart of professional and personal communication, and is, therefore, a critical skill in many realms. To write well, you must be familiar with audience, purpose, form and style as well as the mechanics of writing. Learn the essential skills to be successful at getting your intended message across to a variety of audiences through study and practice. COURSE: WRI 110 | 30 Hours | $495 020 | Jan 19 - Mar 14 | Online 021 | Mar 22 - May 16 | Online 022 | May 24 - Jul 18 | Online Prerequisite: BMC 352 Learning Online (page 4)

YOUTH PROGRAMS

403.220.2988 business.conted@ucalgary.ca

Summer Computer Camps Students, 13 - 16 years of age, may take these courses on their own or as credit toward the Certificate in Video Game Development for Secondary School Students. For information see page 114.

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

certificates

CERTIFICATES

More than 45 in-demand certificate programs to boost or shift your career. Continuing Education certificate courses have been developed with part-time learners in mind and are offered at times and in formats that can easily fit into your life. Certificate programs are achieved through courses taught in the classroom, or a mix of classroom and online, unless otherwise indicated. Online indicates a certificate can be achieved only through online courses. Also Online indicates certificate requirements can be met completely in either format — classroom or online.

· Adult and Community Education Online · Adult Learning Online ›› Specializing in Adult and Community Education ›› Specializing in Career and Academic Advising ›› Specializing in e-Learning ›› Specializing in Workplace Learning · Business Intelligence Also Online · Career and Academic Advising Online · Creative Writing Online · Database Administration Also Online · Document Management Also Online · e-Learning Online · Emerging Leaders · Environmental Management · French Language and Culture ›› FSL Foundations ›› FSL Intermediate · Front-End Web Development Also Online · Graphic Design

· Health, Safety and Environment Also Online · Human Resource Management Also Online · Integrated Digital Media Also Online · IT Fundamentals Also Online · Marketing Also Online · .NET Development Also Online · Office Applications · Professional Management ›› General Also Online ›› Specializing in Construction Management ›› Specializing in Risk Management ›› Specializing in Strategic Management · Professional Management — Economic Developers Also Online · Professional Management — Professional Engineers and Geoscientists Also Online · Professional Writing Online ›› Specializing in Business and Technical Writing ›› Specializing in Marketing and Public Relations

· Project Management Fundamentals · Public Relations Management Also Online · Real Estate Development · Security Management Online · Spanish Language and Culture Levels 1 and 2 · Teaching Second Languages Levels 1 and 2 Online ›› Specializing in Teaching English as a Second Language (TESL) ›› Specializing in Teaching International and Heritage Languages (TIHL) · Video Game Development for Secondary School Students · Video Production Also Online · Visual Design ›› General ›› Specializing in Art Theory and Practice ›› Specializing in Interior Design ›› Specializing in Photography · Workplace Learning Online

TO REGISTER: PAGE 1 | SEMINARS: PAGE 11 | COURSES: PAGE 32 | CAMPUS: MAIN OR DOWNTOWN (DT) | DAYS: MTWRFSU

certificates

“

For me, learning is like painting a wall; you just keep painting one layer over the other.

”

Rufran Frago. Graduate.

Certificate in Professional Management Specializing in Construction Management. good thinking.

ADMISSION REQUIREMENTS You must be at least 18 years of age to enrol in a Continuing Education course or certificate program unless otherwise specified, as in the case of a program designed specifically for youth. For most certificate programs, a minimum of a senior high school diploma and work experience are recommended, but not required. The Certificate in Video Game Development for Secondary School Students only accepts students from 13 to 16 years of age. If English is not your first language, please review the English language proficiency requirements at conted.ucalgary.ca; click on Forms and Policies; then English Language Requirements. If you have any questions, please contact an advisor at 403.220.2866.

GETTING STARTED I n most programs, you can take courses first and enrol in the certificate later. You can apply for credit for those courses that you have successfully completed and which meet the current certificate requirements. However, as programs are subject to change, we recommend you apply for admission to the certificate as early as possible. Once you are admitted, you can be confident that you have locked in the requirements leading to your graduation.

GRADING

LADDERING TO A DEGREE

Student learning is assessed through assignments and examinations, and grades are assigned for each course in a program of study. Most certificate programs follow the grading standards established for undergraduate instruction at the University of Calgary.

It is possible to use some certificate programs as a stepping stone towards an undergraduate degree if you can meet the faculty’s entrance requirements for undergraduate students.

I n the Certificate for Emerging Leaders, student learning is assessed through the evaluation of a summary paper that is submitted following completion of the required number of instructional hours. In the Office Applications Certificate, student learning is assessed through examinations completed at the end of each course in the program of study.

UNDERSTANDING YOUR CERTIFICATE REQUIREMENTS Certificate requirements shown in this publication or at conted.ucalgary.ca are the requirements that a new student must follow to graduate. Because certificate programs are reviewed and updated on a regular basis, the requirements listed here may be different from previous or future years. For you to successfully complete a certificate program, you must meet the requirements that are ‘locked in’ and noted on your student record when you are admitted to the program. Once you have been admitted — to be sure you are always choosing courses that can be credited toward your certificate — it is best to view the requirements outlined on your personal record at My ContEd.

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

Several 300-hour Continuing Education certificate programs can be applied to a Minor in Workplace Learning which will be accepted by the UCalgary Faculty of Arts, Faculty of Science and Faculty of Kinesiology. To earn the Minor in Workplace Learning, students must also complete the course, ADL 107 Learning in the Workplace, and additional specified courses for a total of 400 hours of instruction. For complete details, see conted.ucalgary. ca/degreeprograms/workplace.jsp

ACCREDITATION FROM PROFESSIONAL ASSOCIATIONS Continuing Education partners with University of Calgary faculties and various professional institutes, associations, and consultants to offer programs leading to professional certificates and designations, or continuing education credit from a professional association. For a list of programs and accrediting associations, go to conted.ucalgary.ca, and click on the Certificates or Professional Designations tab.

certificates ADULT AND COMMUNITY EDUCATION Online | 110 Hours 403.220.2952 adedlife@ucalgary.ca conted.ucalgary.ca/cal The Certificate in Adult and Community Education meets the growing need in program facilitation, leadership, coordination and instructional design. Students learn to respond creatively to adult learning needs in their work or community. This short-format certificate is best suited to students who already have significant experience in the field of adult learning, are looking for a way to expand their knowledge and, at the same time, formalize their experience and expertise within a certificate framework. New and aspiring adult educators would be better served to take the 300-hour Certificate in Adult Learning (this page). Students who earn the Adult and Community Education certificate, and then choose to complete the Certificate in Adult Learning at a later date can receive full credit toward the 300-hour Certificate in Adult Learning specializing in Adult and Community Education. This program can be completed in less than one year entirely online. Before taking their first online course, students are required to take BMC 352 Learning Online. For a detailed description of the course and upcoming start dates, go to conted.ucalgary.ca/learningonline Students who have already completed fully online courses in the past may apply for a prerequisite waiver for BMC 352 Learning Online. To apply, you must complete the Learning Online. Prerequisite Waiver Application found under Forms and Policies at conted.ucalgary.ca Currently scheduled courses for this certificate start on page 33.

CORE COURSES | 110 Hours ADL 129

Designing Learning | 40

ADL 110

Diversity in Adult Learning | 30

ADL 123

Field of Adult and Community Education | 40

ADULT LEARNING Online | 300 Hours 403.220.2952 adedlife@ucalgary.ca conted.ucalgary.ca/cal Do you want your interaction with your students and clients to be meaningful? Do you want your teaching, facilitating and advising to be delivered in a positive learning community and be understood by diverse audiences in an engaging way? Do you want a transformational experience that will change the way you and others work and learn? If so, you can choose from four relevant and interactive professional development opportunities available right now. Whether you are upgrading qualifications or developing new skills, the Certificate in Adult Learning will help you bring your career to the next level by exploring the history, theory, and numerous practical and technological applications of adult learning and its related fields. The certificate can be achieved entirely online. All students must complete the core courses and choose one specialization. You will choose optional courses to complete the 300-hour requirement. Courses can be taken in any order unless noted otherwise. Before taking their first online course, students are required to take BMC 352 Learning Online. For a detailed description of the course and upcoming start dates, go to conted.ucalgary.ca/learningonline Students who have completed fully online courses in the past may apply for a prerequisite waiver for BMC 352 Learning Online. To apply, complete the

Learning Online Prerequisite Waiver Application found under Forms and Policies at conted.ucalgary.ca. Students who complete BMC 352 Learning Online will receive 10 hours toward the Optional Courses requirement. The specialization in Adult and Community Education meets the growing need in program facilitation, leadership, coordination and instructional design. Students learn to respond creatively to adult learning needs in their work or community. The specialization in Career and Academic Advising is intended for academic advisors in secondary schools or post-secondary institutions, or individuals working in career development at employment or immigration agencies. As an academic advisor or a career development professional, providing information, advice and guidance to individuals navigating transitions in education, work and life-balance is vibrant and rewarding. Students gain the foundation, communication and assessment skills to facilitate, motivate and work successfully with a diverse population. This program is CDAA and BCCDA approved for the Certified Career Development Professional (CCDP) designation. The specialization in e-Learning responds to the growing need for adult educators, designers and administrators for just-in-time delivery in both educational and business settings. You will gain knowledge and techniques in facilitation, coordination, instructional design and e-learning technologies. The specialization in Workplace Learning helps you develop knowledge and skills to contribute to a rapidly changing and challenging workplace. This area will interest human resource and other organizational staff who are pivotal in creating tomorrowâ&#x20AC;&#x2122;s dynamic learning organization. If a student is able to satisfy admission requirements to specific UCalgary faculties, this program can be applied to a Minor in Workplace Learning for the equivalent of one year towards

TO REGISTER: PAGE 1 | SEMINARS: PAGE 11 | COURSES: PAGE 32 | CAMPUS: MAIN OR DOWNTOWN (DT) | DAYS: MTWRFSU

certificates an undergraduate degree. Please see Laddering to a Degree, page 88.

CAREER AND ACADEMIC ADVISING 120 Hours

ADL 124

Organizational Learning | 30

ADL 310

Social Media and More | 30

Currently scheduled courses for this certificate start on page 33. If you cannot find a course, it is likely scheduled for next session. Please visit the website for the program timetable.

ADL 212

ADL 136

Teaching Online | 30

WRI 215

Technical Writing and Documentation | 30

ADL 139

Train the Trainer 1 (classroom format) | 20

The Institute for Performance and Learning (IPL) (formerly Canadian Society for Training and Development (CSTD)), Canadaâ&#x20AC;&#x2122;s leading association of workplace learning professionals recognizes that the CAL program addresses the competency categories for the training and development industry outlined in IPLâ&#x20AC;&#x2122;s Training Competency Architecture (TCA). Students enrolled in this program are eligible for IPL student membership, and graduates are given a credit of one year towards the work experience requirement of the Certified Training and Development Professional (CTDP) designation. For more information visit www.performanceandlearning.ca.

The Career Development Association of Alberta and the BC Career Development Association recognize the Certificate in Adult Learning Specializing in Career and Academic Advising toward the Certified Career Development Professional (CCDP) designation.

CORE COURSES FOR ALL SPECIALIZATIONS | 120 Hours

Assessment Practice in Career Development | 30

ADL 210

Career Development Foundations | 30

ADL 110

Diversity in Adult Learning | 30

ADL 211

Helping Skills in Career and Academic Advising | 30

Plus a minimum of 60 hours from Optional Courses

E-LEARNING | 110 Hours ADL 129

Designing Learning | 40

ADL 121

e-Learning: Principles and Practice | 40

ADL 136

Teaching Online | 30

Plus a minimum of 70 hours from Optional Courses

WORKPLACE LEARNING | 140 Hours ADL 127

Collaborative Learning Teams | 30

ADL 123

Field of Adult and Community Education | 40

ADL 107

Learning in the Workplace | 40

ADL 124

Organizational Learning | 30

Plus a minimum of 40 hours from Optional Courses

ADULT LEARNING OPTIONAL COURSES ADL 212

Assessment Practice in Career Development | 30

ADL 210

Career Development Foundations | 30

ADL 127

Collaborative Learning Teams | 30

ADL 129

Designing Learning | 40

ADULT LEARNING SPECIALIZATIONS

ADL 110

Diversity in Adult Learning | 30

CHOOSE ONE:

ADL 121

ADULT AND COMMUNITY EDUCATION | 110 Hours

e-Learning: Principles and Practice | 40

ADL 213

Ethics for Professional Practice | 30

ADL 129

Designing Learning | 40

ADL 119

Evaluating Program Outcomes | 30

ADL 110

Diversity in Adult Learning | 30

ADL 123

Field of Adult and Community Education | 40

ADL 106

Adults as Learners | 40

ADL 128

Creating Programs in Adult Education | 40

ADL 122

Facilitating Adult Learning | 40

Plus a minimum of 70 hours from Optional Courses

ADL 211

Helping Skills in Career and Academic Advising | 30

ADL 107

Learning in the Workplace | 40

BMC 352 Learning Online | 10

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

ADL 239 Train the Trainer 2 (classroom format) | 15

BUSINESS INTELLIGENCE Also Online | 120 Hours 403.220.2988 business.conted@ucalgary.ca conted.ucalgary.ca/bi Business Intelligence (BI) is an umbrella term that includes the applications, infrastructure, tools, and best practices that enable access to and analysis of information to improve and optimize decisions and performance. Today, business intelligence is being used in organizations as a program of work with a broad strategic perspective and a long term focus. This structure ensures that BI is focused on the correct business units like sales, marketing, business development and business operations. It also ensures that ROI is being managed properly, with individual projects adhering to the various standards that are defined at the program level. The Certificate in Business Intelligence has a business and technology stream, bringing focus to the four pillars of the Business Intelligence Body of Knowledge; people, process, technology and data. The Certificate in Business Intelligence is a 120-hour program. Students are required to complete four of five core courses. Students who start taking courses in September can complete this certificate in one year. Students who take their first course in the winter or spring terms may require up to 18 months to complete the program.

certificates Courses are taught in computer labs, and online, weekday evenings. Before taking their first online course, students are required to take BMC 352 Learning Online. For a detailed description of the course and upcoming start dates, go to conted.ucalgary.ca/learningonline Students who have already completed fully online courses in the past may apply for a prerequisite waiver for BMC 352 Learning Online. To apply, you must complete the Learning Online Prerequisite Waiver Application found under Forms and Policies at conted.ucalgary.ca Currently scheduled courses for this certificate start on page 49.

CORE COURSES | 120 Hours Choose four of the following: ICT 700

Business Intelligence Introduction | 30

ICT 701

Business Intelligence Self-Service | 30

ICT 702

Building BI Reporting Solutions | 30

ICT 703

Building BI OLAP Solutions | 30

ICT 704

Building a Data Warehouse | 30

ICT 705

Gathering Requirements for BI Projects | 30

CAREER AND ACADEMIC ADVISING Online | 120 Hours 403.220.2952â&#x20AC;&#x201A; adedlife@ucalgary.ca conted.ucalgary.ca/career As a career development professional or academic advisor, providing information, advice and guidance to help individuals navigate transitions in education, work and life balance is vibrant and rewarding. The Certificate in Career and Academic Advising is intended for individuals working in career development at employment and immigration agencies, or academic

advisors in secondary schools or postsecondary institutions. Students gain the communication and assessment skills to facilitate, motivate and work successfully with a diverse population.

CORE COURSES | 120 Hours ADL 212

Assessment Practice in Career Development | 30

ADL 210

Career Development Foundations | 30

If you take one or two courses each session, this certificate can be earned in approximately one year. Courses are online.

ADL 110

Diversity in Adult Learning | 30

ADL 211

Helping Skills in Career and Academic Advising | 30

This short-format certificate is best suited to students who already have significant experience in the field of career development, are looking for a way to expand their knowledge and, at the same time formalize their experience and expertise within a certificate framework. New and aspiring career and academic advisors would be better served to take the 300-hour Certificate in Adult Learning (see page 90).

ELECTIVE FOR CCDP DESIGNATION

Before taking their first online course, students are required to take BMC 352 Learning Online. For a detailed description of the course and upcoming start dates, go to conted.ucalgary.ca/learningonline Students who have already completed fully online courses in the past may apply for a prerequisite waiver for BMC 352 Learning Online. To apply, you must complete the Learning Online Prerequisite Waiver Application found under Forms and Policies at conted.ucalgary.ca Students who earn the Career and Academic Advising Certificate, and then choose to complete the Certificate in Adult Learning at a later date, can receive full credit toward the 300-hour Certificate in Adult Learning specializing in Career and Academic Advising. Currently scheduled courses for this certificate start on page 33.

The Career Development Association of Alberta and the BC Career Development Association recognize the Career and Academic Advising Certificate toward the Certified Career Development Professional (CCDP) designation. Also, the Canadian Counselling and Psychotherapy Association (CCPA) approves this program for 120 hours of CEU pre-accreditation.

ADL 213

Ethics for Professional Practice | 30

CREATIVE WRITING Online | 200 Hours 403.220.2952 writing@ucalgary.ca conted.ucalgary.ca/writing This is one of three writing certificate programs offered through Continuing Education. Other certificates include Professional Writing specializing in Business and Technical Writing, and Professional Writing specializing in Marketing and Public Relations. For information on these programs, see page 108. Some courses in the Creative Writing Certificate overlap with the courses in the Professional Writing Certificate program. Are you motivated to put pen to paper and begin or continue your creative writing endeavours? If so, this focused Creative Writing Certificate program may be perfect for you. The program covers many aspects of the creative writerâ&#x20AC;&#x2122;s world from writing and copy editing, to exploring and writing in various genres, to publishing and promoting written work. The evaluative and interactive model will ensure you receive rich instructor feedback and supportive peer review throughout the process. End the program by having a portion of your work evaluated in the final project course by a published author who will mentor and encourage you in your writing.

TO REGISTER: PAGE 1 | SEMINARS: PAGE 11 | COURSES: PAGE 32 | CAMPUS: MAIN OR DOWNTOWN (DT) | DAYS: MTWRFSU

certificates

“

The program is online and that made it possible for me to enrol. I don’t know if I could have made it work if I hadn’t been able to do it online.

”

Bree Austen.

Graduate.

Creative Writing Certificate. good thinking.

This online, flexible and interactive program will allow you to learn the theory behind your writing as well as allow time to write and receive feedback. The certificate can be achieved entirely online. All students must complete the four core courses and one optional genre course. Optional genre or elective courses fulfil the 200-hour requirement.

140 Creative Writing Exploration must be taken before Optional Genre Courses and WRI 500 Creative Writing Project can only be taken after all other courses within the program are completed. Currently scheduled courses for this certificate start on page 84.

CORE COURSES | 110 Hours

In this certificate BMC 352 Learning Online is a required course that must be taken before any other courses. For a detailed description of the course and upcoming start dates, go to conted.ucalgary.ca/learningonline

BMC 352 Learning Online | 10

Students who have already completed fully interactive online courses in the past may be eligible for advanced standing. To apply, you must complete the Application for Advanced Standing found under Forms and Policies at conted.ucalgary.ca There is a non-refundable fee for this prior learning assessment.

OPTIONAL GENRE COURSES 30 – 90 Hours

Students are expected to have university-level English writing skills including grammar, vocabulary, and basic writing experience. For those needing these skills, the course WRI 110 Writing Well must be taken at the beginning of the program and credited as one of the elective courses. A sample of two creative writing pieces must be submitted at the time of certificate application for assessment purposes and admission into the program. There is a non-refundable fee for this assessment.

WRI 120

Copy Editing and Proofreading | 30

WRI 140

Creative Writing Exploration | 30

WRI 500

Creative Writing Final Project | 40

ELECTIVE COURSES | 0 - 60 HOURS WRI 330 Publishing and Promoting Your Work | 30 ADL 310

Social Media and More | 30

WRI 340 Writing for Children and Youth | 30 WRI 320 Writing Tools | 30 WRI 110

Writing Well | 30

It is important to note that some courses have prerequisites. In particular, WRI

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

DATABASE ADMINISTRATION Also Online | 120 Hours 403.220.2988 business.conted@ucalgary.ca conted.ucalgary.ca/database Microsoft SQL Server is a powerful, enterprise class database platform that is designed to store and retrieve all types of data quickly and efficiently. It includes tools that allow for the rapid development of SQL program code, enterprise server administration and powerful, data-driven reports. Microsoft SQL Server is the backbone for thousands of industry leading software applications including Microsoft SharePoint and SAP. Using Microsoft SQL Server 2012, you will learn how to design, develop, administer and troubleshoot Microsoft SQL databases and servers. Before taking their first online or blended course, students may be required to take BMC 352 Learning Online. For a detailed description of this course and upcoming start dates, go to conted.ucalgary.ca Students who have already completed fully-online courses in the past may apply for a prerequisite waiver for BMC 352 Learning Online. To apply, you must complete the Learning Online Prerequisite Waiver Application found in Forms and Policies at conted.ucalgary.ca

certificates Students who begin taking courses in September can complete this certificate program in one year. Currently scheduled courses for the Certificate in Database Administration start on page 49.

CORE COURSES | 120 Hours ICT 678

Microsoft SQL Server Development Level 1 | 30

ICT 679

Microsoft SQL Server Development Level 2 | 30

ICT 680

Microsoft SQL Server Administration Level 1 | 30

ICT 681

Microsoft SQL Server Administration Level 2 | 30

DOCUMENT MANAGEMENT NEW Online | 240 Hours 403-220-2988 business.conted@ucalgary.ca conted.ucalgary.ca/document Document Management encompasses the processes, techniques, and technologies for controlling and organizing documentation and data, whether stored electronically, on paper, or in digital form. This control includes the scoping and expectations, how documentation and data is captured, stored, and accessed, and the use of data and information stored outside relational databases. This includes any document, drawing, graphic, image, text, report, form, video, or sound recording in both the modifiable and in the published format. Document Management has a strategic and tactical focus that overlaps with other data management functions in addressing the need for data governance, architecture, security, managed metadata, and quality of structured and unstructured data. There is also a tangible overlap with other operational and project functions, including Project Management, Cost Controls, Supply Chain Management, Quality Assurance, Safety, and Regulatory.

The Certificate in Document Management addresses the management of both structured and unstructured data within and between organizations. The processes, techniques, and technologies involved in document management will be presented from a systemic perspective ensuring a holistic understanding of the document management life-cycle. This approach will provide students with the knowledge and skills needed to participate fully in the emerging discipline of document management. It is designed to provide the fundamentals of document management strategies and best practices across industries in the first four required courses, and then allows for a focused approach to multiple industries and specialties, allowing students to choose which four of the option courses suit their career expectations. Courses are instructor-led, face-to-face, and may be taught in a computer lab, synchronously online, or in a blended format, alternating in-class and online. Before taking their first online or blended course, students may be required to take BMC 352 Learning Online. For a detailed description of this course and upcoming start dates, go to conted.ucalgary.ca Students who have already completed fully-online courses in the past may apply for a prerequisite waiver for BMC 352 Learning Online. To apply, you must complete the Learning Online Prerequisite Waiver Application found in Forms and Policies at conted.ucalgary.ca Students who begin taking courses in September can complete this certificate program in two years. Currently scheduled courses for the Certificate in Document Management start on page 49.

CORE COURSES | 120 Hours ICT 741

Document Management Introduction NEW | 30

ICT 742

Document Management Principles NEW | 30

ICT 743

Corporate Documentation Control NEW | 30

ICT 744

Vendor Documentation Control NEW | 30

OPTIONAL COURSES | 120 HOURS Students choose from the following: ICT 748

Evaluating Document Management Software NEW | 30

ICT 747

Facility Documentation Control NEW | 30

ICT 745

Land and Survey Documentation NEW | 30

ICT 746

Managing Modifiable Documentation NEW | 30

ICT 749

Project Compliance Data Management NEW | 30

ICT 750

Project Excellence Regulatory and Standards Landscape NEW | 30

E-LEARNING Online | 110 Hours 403.220.2952â&#x20AC;&#x201A; adedlife@ucalgary.ca conted.ucalgary.ca/cal The Certificate in e-Learning responds to the growing need for adult educators, designers, and administrators for just-in-time delivery in both educational and business settings. In this program, you will gain knowledge and techniques in facilitation, coordination, instructional design and e-learning technologies. If you take one course each session, this certificate can be earned in approximately one year. Courses are delivered online. This short-format certificate is best suited to students who already have significant experience in the field of adult learning, are looking for a way to expand their knowledge and, at the same time, formalize their experience and expertise within a certificate framework.

TO REGISTER: PAGE 1 | SEMINARS: PAGE 11 | COURSES: PAGE 32 | CAMPUS: MAIN OR DOWNTOWN (DT) | DAYS: MTWRFSU

certificates

“

I’ve always enjoyed the interaction in the classroom, and hearing the different points of view of the students. You learn from them too. Hearing how others deal with things can be very helpful.

”

Chris Turner.

Graduate.

Certificate for Emerging Leaders. good thinking.

New and aspiring teachers of adult education courses would be better served to take the 300-hour Certificate in Adult Learning (see page 90).

EMERGING LEADERS

Students who earn the e-Learning Certificate, and then choose to complete the Certificate in Adult Learning at a later date can receive full credit toward the 300-hour Certificate in Adult Learning specializing in e-Learning.

98 Hours 403.220.2988 business.conted@ucalgary.ca conted.ucalgary.ca/emerging

CORE COURSES | 110 Hours ADL 129

Designing Learning | 40

ADL 121

e-Learning: Principles and Practice | 40

ADL 136

Teaching Online | 30

This certificate can help leaders of all levels of experience deal with the constant changes in today’s fast-paced workplace. The focus is on building skills in the areas of building relationships, coaching, communication, personal effectiveness and professional skills. The flexibility of this certificate makes it ideal for aspiring, new or established leaders. Students are encouraged to build their own certificates by carefully selecting seminars that not only meet the requirements of the program, but at the same time meet their own career needs. If desired, upon completion of the Emerging Leaders Certificate, you may transfer up to 70 hours credit toward certificates in: Human Resource Management, Marketing, Professional Management, Public Relations Management, and Security Management. This includes 40 hours to replace the course, Human Behaviour in Organizations, and up to 30 hours toward the electives requirement. Seminars can be found on page 15. If you cannot find a seminar, it is likely scheduled for the next session.

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

CORE PROGRAM | 98 Hours · Students choose a minimum of one seminar from each of the five topic areas. · Within three months of completing the required hours, students must submit a Learning Journal Summary — a written summary of knowledge and skills learned throughout the program. · Certificate requirements must be completed within five years of the start-date of your first seminar.

TOPIC AREAS · Minimum required from each: 7 hours | 1 day · If all five topic areas have been addressed and the requirement of 98 hours has not been met, students may choose from any topic area.

BUILDING RELATIONSHIPS BUS 166

Building Great Customer Relationships | 7

BUS 281

Developing High Performance Teams | 7

BUS 144

Energize your Workplace: Inspiring and Motivating People | 14

BUS 278 Leading to Engage Employees | 7 BUS 268 Leading with Cultural Intelligence | 7 BUS 267 Leading Yourself and Others Through Change | 14 BUS 264 Leave a Lasting Impression and Increase Your Success | 7 BUS 244

Mentoring Skills | 14

BUS 260

Successful Teams: How to Build Them | 7

BUS 199

Team Survival Skills: Take it Outside | 7

certificates COACHING BUS 155

Coaching for Quality Performance | 21

BUS 253

Coaching to Lead | 7

BUS 212

Power and Science of Coaching | 14

COMMUNICATION BUS 145

Art of Giving and Receiving Criticism | 7

BUS 219

Confidence in Communication | 7

BUS 265

Conquering Your Fear of Public Speaking | 14

BUS 128

Dealing with the Difficult Conversation | 7

BUS 134

Facilitation Skills | 14

BUS 258

Good Writing is Good Business | 7

BUS 188

Improving Communication at Work | 7

BUS 279

Integrative Listening: The Leader’s Edge | 14

BUS 240

Leading with Confidence and Courage | 7

BUS 114

Powerful Presentations | 21

BUS 207

Stress Less: Managing What’s on Your Mind | 7

BUS 284

The Decisive Leader NEW | 7

PROFESSIONAL SKILLS BUS 154

Accounting for the Non-Financial Manager | 14

BUS 173

Building Trust in the Work Environment | 7

BUS 182

Business Partnering for Results | 14

BUS 266 Effective Writing in the Workplace | 14 BUS 251

Empowering and Motivating Others Through Effective Delegation | 7

BUS 120

Financial Analysis and Planning for Non-Financial Managers | 14

BUS 146

Fundamentals of Supervision | 21

BUS 138

Getting Things Done Through Influence | 7

BUS 233

Implementing Change | 7

BUS 273

Leveraging Generational Differences at Work | 7

BUS 261

Navigating Through Ethical Decisions NEW | 7

PERSONAL EFFECTIVENESS

BUS 257

Overview of Strategic Planning | 7

BUS 256

Accountability in the Workplace: Whose Job Is It? | 7

BUS 276 Perfecting the Performance Discussion | 7

BUS 217

Composing Your Life: Strategies for Success | 7

BUS 274 Succession Planning: Developing Leaders from Within | 7

BUS 112

Creative Conflict Resolution: Making the Most of Differences | 7

BUS 111

Time Management | 7

BUS 275

Creative Negotiating | 14

BUS 211

Toxic Workplaces: Strategies to Create Healthy Environments | 7

BUS 109

Do Less and Achieve More: The Zone of Optimal Performance | 14

BUS 245

Writing Winning Proposals | 7

BUS 127

Emotional Intelligence | 7

BUS 270 Get Organized! Improve Your Workflow and Boost Your Productivity | 7 BUS 271 Leadership in Action | 7 BUS 282 Mastering Work and Life Satisfaction | 14 BUS 140

Meeting the Challenge of Leadership | 14

BUS 130

Mental Toughness: Training for Success | 14

BUS 272 Reinventing Your Life From Ordinary to Extraordinary | 7 BUS 255

Secrets to Networking Success | 7

BUS 176

Strengthening Your Leadership Skills | 14

ENVIRONMENTAL MANAGEMENT 300 Hours 403.220.2988 business.conted@ucalgary.ca conted.ucalgary.ca/environment Preparing yourself for the ‘green’ economy? Gain the most recent specialized knowledge and skills needed for effective practice in the dynamic field of environmental management. Explore uniquely Canadian problems

within a global perspective. Learn systems, processes, tools and strategies, risk management techniques and legal requirements that help you assess and manage air, water, soil and waste. The Environmental Management Certificate program blends theory and practice while focusing on the need for sustainable development and the use of market-driven solutions. The Environmental Management certificate is a 300-hour program. Students are required to take 150 hours of core courses and 150 hours of optional courses. Courses are delivered in the classroom days, evenings and weekends at the main or downtown campus. Some courses are available online. Before taking their first online course, students are required to take BMC 352 Learning Online. For a detailed description of the course and upcoming start dates, go to conted.ucalgary.ca/learningonline Students who have already completed fully online courses in the past may apply for a prerequisite waiver for BMC 352 Learning Online. To apply, you must complete the Learning Online Prerequisite Waiver Application found under Forms and Policies at conted.ucalgary.ca. Students who complete BMC 352 Learning Online will receive 10 hours toward the optional course requirement. In general, most students complete this program in two to three years. Given that most students have other significant time commitments, we recommend taking no more than two courses at one time. On completion of this certificate, up to 150 hours of equivalent courses may be transferred toward certificates in Health, Safety and Environment or Professional Management. The number of hours will vary based on certificate requirements and courses. A maximum of 100 hours of Advanced Standing credit may be granted to students who have successfully completed equivalent courses at other institutions.

TO REGISTER: PAGE 1 | SEMINARS: PAGE 11 | COURSES: PAGE 32 | CAMPUS: MAIN OR DOWNTOWN (DT) | DAYS: MTWRFSU

certificates Courses for this certificate start on page 60. If you cannot find a course, it is likely scheduled for next session.

BMC 259

Waste Management Systems | 30

BMC 258

Water Management for the 21st Century | 30

CORE COURSES | 150 Hours

BMC 246

Water Quality | 30

BMC 274

Pre-approved Continuing Education Credits* | Maximum 30

Ecosystems: Functions and Impacts | 30

BMC 112

Environmental Law | 30

BMC 169

Environmental Stewardship and Sustainability | 30 Also Online

BMC 129

Introduction to Environmental Management | 30 Also Online

*Students may receive a maximum of 30 hours credit from pre-approved U of C Continuing Education Business Seminars and part-time English as a Second Language (ESL) classes taken in the last five years. Credit equals approximately 2/3 instruction hours to a maximum of 30 hours, i.e. a 15-hour course or seminar will give you 10 hours credit

Before enrolling in this certificate, students must complete the University of Calgary Continuing Education course FRE 100 French I or its equivalent. If you have previous knowledge of French and would like to begin at a higher level than French I, you must have a placement interview.

FRENCH LANGUAGE AND CULTURE

Courses are classroom-based and are offered in the evenings at the University of Calgary Main Campus. Immersion weekends are held off-campus. All courses include final examinations.

And 30 hours from one of the following: BMC 281

Auditing of HSE Management Systems and Compliance | 30 Also Online

BMC 116

Management Tools and Techniques for Environmental Issues | 30

OPTIONAL ENVIRONMENTAL MANAGEMENT COURSES | 150 Hours BMC 281

Auditing of HSE Management Systems | 30 Also Online

BMC 180

Community Relations | 20

BMC 279

Corporate Social Responsibility | 20 Also Online

BMC 296 Design and Analysis of Ecological Field Experiments | 30 BMC 265

Environmental Impact Assessments and Reporting | 30

BMC 252

Environmental Issues and Canada’s Aboriginal Communities | 30

BMC 282

Environmental Management Systems and Standards | 30

BMC 215

Environmental Risk Management and Communication | 15

BMC 153

Environmental Site Assessment | 40

BMC 304 GIS: Introduction to GeoInformation Systems | 30 BMC 138

Global Warming and Climate Change | 15

BMC 352 Learning Online | 10 Online BMC 116

Management Tools and Techniques for Environmental Issues | 30

BMC 197

Occupational Hygiene: The Basics | 40 Also Online

BMC 298

Oil Sands: Overview, Environmental Impacts, and Regulations | 30 Also Online

BMC 262

Renewable Energy Technologies | 30

one and a half years. Students who take both certificates will be able to complete their whole program in less than three years. These estimates are based on a student taking at least one course per session.

140 or 280 Hours 403.220.2952 language@ucalgary.ca conted.ucalgary.ca/french The French Language and Culture certificates provide university recognition for programs of study in French as a second language (FSL). These programs meet the needs of individuals who wish to expand their French language skills to increase their professional qualifications, prepare for travel, and gain a better cultural understanding of bilingual Canada and the French-speaking world. Two certificate levels are offered. The Certificate in French Language and Culture — FSL Foundations is ideal for beginner learners. It provides students with a solid base of grammar and oral skills required for communication in French. The Certificate in French Language and Culture — FSL Intermediate is for individuals who already possess basic communication skills in French. This program builds on the French language skills acquired in the FSL Foundations Certificate, or through previous learning. More advanced courses equip learners with a solid base of grammatical structures as well as the oral skills necessary to communicate fluently in French. Each of these certificate programs can be completed in approximately

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

Students who successfully complete the FSL Foundations certificate can move directly into the FSL Intermediate level. Courses for this program start on page 70.

FRENCH LANGUAGE AND CULTURE — FSL FOUNDATIONS| 140 HOURS Prerequisite: FRE 100 French I, or equivalent FRE 102

French II | 40

FRE 103

French III | 40

FRE 113

French Conversation | 20

FRE 104

French IV | 40

FRENCH LANGUAGE AND CULTURE — FSL INTERMEDIATE | 140 HOURS Prerequisite: Certificate in French Language and Culture — FSL Foundations, or equivalent knowledge and skills FRE 105

French V | 40

FRE 145

French VI (Français pré-avancé) | 40

FRE 146

French VII (Français avancé) | 20

FRE 111

French Immersion Weekend for Intermediate and Advanced Students* | 20

*Students may take this course twice in lieu of the elective course.

Elective Course FRE 520

FSL Experiential Learning Component

certificates FRONT-END WEB DEVELOPMENT Also Online | 120 Hours 403.220.2988â&#x20AC;&#x201A; business.conted@ucalgary.ca conted.ucalgary.ca/frontendweb Web development is a broad term used for almost any activity involved in building a website. This can include web design, e-commerce and business development, web content development, client-side and server-side scripting, and even web server configuration. Front-end web development concerns itself with the client-side technologies like HTML, CSS, and JavaScript that are used by the browser to display and allow interaction with web pages. The Certificate in Front-End Web Development will be of interest to web designers who need to understand HTML, CSS and JavaScript to implement their visual designs and to web developers who are building applications that require the use of JavaScript. This is a four-course, 120-hour certificate designed to provide students with the essential knowledge and skills required to build the front end of web pages and websites. Courses are instructor-led, face-to-face, and may be taught in a computer lab, synchronously online, or in a blended format, alternating in-class and online. Before taking their first online or blended course, students may be required to take BMC 352 Learning Online. For a detailed description of this course and upcoming start dates, go to conted.ucalgary.ca Students who have already completed fully-online courses in the past may apply for a prerequisite waiver for BMC 352 Learning Online. To apply, you must complete the Learning Online Prerequisite Waiver Application found in Forms and Policies at conted.ucalgary.ca Students who begin taking courses in September can complete this certificate program in two years.

Currently scheduled courses for the Certificate in Front-End Web Development start on page 49.

CORE COURSES | 120 Hours ICT 580

HTML5 and CSS3 | 30

ICT 581

HTML5 and CSS3 with JQuery | 30

ICT 442

JavaScript and the DOM | 30

ICT 443

JavaScript Advanced | 30

GRAPHIC DESIGN 240 Hours 403.220.2952â&#x20AC;&#x201A; adedlife@ucalgary.ca conted.ucalgary.ca/graphic The Certificate in Graphic Design combines artistic and professional disciplines aimed at providing a strong overall understanding of design principles as well as the essential knowledge and skills required to begin designing and building professional graphics. Students gain a solid foundation in core design areas such as twodimensional design, typography, colour, drawing, design history and theory. In addition, students learn digital drawing techniques, and how to edit photographs, create photorealistic artwork, and add interactivity, animation and video to web pages. Through applied projects and assignments, this program will challenge students to develop creative solutions to hands-on design problems aimed at preparing them for a variety of industry-related design experiences.

Course are taught in the classroom weekday evenings. ICT courses are taught in computer labs, and online, weekday evenings. Before taking their first online course, students are required to take BMC 352 Learning Online. For a detailed description of the course and upcoming start dates, go to conted.ucalgary.ca/learningonline Students who have already completed fully online courses in the past may apply for a prerequisite waiver for BMC 352 Learning Online. To apply, you must complete the Learning Online Prerequisite Waiver Application found under Forms and Policies at conted.ucalgary.ca Currently scheduled courses for the Certificate in Graphic Design can be found in Art, page 36, or Computer Applications and Technology, page 49.

CORE COURSES | 180 Hours ICT 437

Adobe Illustrator | 30

ICT 578

Adobe InDesign | 30

ICT 436

Adobe Photoshop | 30

ART 314

Drawing 1 | 30

ART 320

Graphic Design | 30

ART 102

History of Design | 30

OPTIONAL COURSES | 60 Hours Choose one ART and one ICT course from the following: ICT 665

Advanced Adobe Illustrator | 30

ICT 664

Advanced Adobe Photoshop | 30

ART 317

Branding: What Designers Need to Know | 30

ART 316

Typography | 30

Students who have previously taken the Certificate in Web Graphics or the Integrated Digital Media Certificate (see page 102) will be granted credit for the four ICT courses required for the Certificate in Graphic Design. Students who complete the Certificate in Graphic Design may be granted up to 120 hours credit toward the certificates in Integrated Digital Media, Video Production and Visual Design.

TO REGISTER: PAGE 1 | SEMINARS: PAGE 11 | COURSES: PAGE 32 | CAMPUS: MAIN OR DOWNTOWN (DT) | DAYS: MTWRFSU

certificates HEALTH, SAFETY AND ENVIRONMENT Also Online | 300 Hours 403.220.2988â&#x20AC;&#x201A; business.conted@ucalgary.ca conted.ucalgary.ca/hse How we manage workplace and environmental health and safety issues is critical to workers, organizations, and the environment itself. Organizations are highly motivated to avoid the huge costs associated with occupational and environmental accidents and mishaps. Legislation requiring employer compliance creates change and challenge for health, safety and environment (HSE) professionals who must act in the roles of motivator, change leader and enforcer. Employers are looking for people who can identify, evaluate, and communicate information about workplace and environmental conditions that may have adverse impacts on human health. They need people who have the knowledge and skills to plan and implement strategies to control and manage potential problems, and motivate proactive behaviour change. The Health, Safety and Environment certificate is a 300-hour program. Students are required to take 160 hours of core courses and 140 hours of optional courses. The program can be completed in the classroom or online. Before taking their first online course, students are required to take BMC 352 Learning Online. For a detailed description of the course and upcoming start dates, go to conted.ucalgary.ca/learningonline Students who have already completed fully online courses in the past may apply for a prerequisite waiver for BMC 352 Learning Online. To apply, you must complete the Learning Online Prerequisite Waiver Application found under Forms and Policies at conted.ucalgary.ca. Students who complete BMC 352 Learning Online will receive 10 hours toward the optional course requirement.

In general, most students complete this program in two to three years. Given that most students have other significant time commitments, we recommend taking no more than two courses at one time. On completion of this certificate, up to 150 hours of equivalent courses may be transferred toward certificates in Environmental Management or Professional Management. The number of hours will vary based on certificate requirements and courses.

OPTIONAL HSE COURSES 100 â&#x20AC;&#x201C; 140 Hours BMC 201

Accident Theory and Incident Investigation* | 30 Also Online

BMC 281

Auditing of HSE Management Systems and Compliance* | 30 Also Online

BMC 351

CRSP Exam Prep Course | 20 NEW

BMC 309 Disability Management: An Integrative Approach* | 30 Also Online

BMC 274

Ecosystems: Functions to Impacts | 30

BMC 218

Emergency Response* | 20 Also Online

BMC 112

Environmental Law | 30

BMC 282

Currently scheduled courses for this program start on page 64.

Environmental Management Systems and Standards | 30 Also Online

BMC 215

Environmental Risk Management and Communication | 15

CRSP DESIGNATION

BMC 169

Environmental Stewardship and Sustainability | 30 Also Online

BMC 199

Ergonomics* | 30

BMC 285

Fire Prevention and Safety* | 40

BMC 138

Global Warming and Climate Change | 15

BMC 283

Importance of Human Factors | 20 Online

BMC 295

Industrial Safety Processes* | 40

BMC 183

Integrated Workplace Health Management* | 20

BMC 129

Introduction to Environmental Management | 30 Also Online

A maximum of 100 hours of advanced standing credit may be granted to students who have successfully completed equivalent courses at other institutions.

The core courses along with several optional courses align with the requirements of the Canadian Registered Safety Professional (CRSP) designation. Students who structure their program to take these courses emerge wellprepared to take the CRSP exam. Upon completion this certificate program, the Board of Canadian Registered Safety Professionals may acknowledge 50 points towards Factor 1 (Formal Education) in the CRSP program.

INSTRUCTION METHOD Courses are delivered in the classroom, unless indicated. Online: Online only Also Online: Classroom or online

CORE COURSES | 160 Hours BMC 213

Business and Leadership for HSE Professionals | 40 Also Online

BMC 143

Hazard Assessment and Risk Management | 20 Also Online

BMC 104

Health and Safety Management Systems: The Basics | 30 Also Online

BMC 197

Occupational Hygiene: The Basics | 40

BMC 317

Regulations, Roles and Responsibilities for HSE Professionals | 30 Also Online

BMC 352 Learning Online | 10 Online BMC 116

Management Tools and Techniques for Environmental Issues | 30

BMC 298

Oil Sands: Overview, Environmental Impact and Regulations | 30 Also Online

BMC 350 Stress and Fatigue Management NEW | 30 BMC 259

Waste Management Systems | 30

BMC 258

Water Management for the 21st Century | 30

*Align with CRSP

Also Online

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

certificates

“

For my CHRP designation, I need professional development credits, so I knew my courses could meet that requirement for me. Also, I was intrigued that the program could be taken online, so I wanted to give that a try.

”

Wendy Tkaczuk. Graduate.

Human Resource Management Certificate. good thinking.

OPTIONAL MANAGEMENT COURSES 0 – 40 Hours BMC 316

Business Communications for Internationally Trained Professionals* | 40

BMC 172

Human Behaviour in Organizations | 40 Also Online

BMC 206 Management Communications: I nterpersonal Skills | 40 Also Online WRI 130

Professional Writing Basics | 40

• Pre-approved Continuing Education Credits** | Maximum 30 *Students can take either BMC 206 Management Communication or BMC 316 Business Communication for Internationally Trained Professionals. Credit will be granted for one course only. **Students may receive a maximum of 30 hours credit from pre-approved U of C Continuing Education Business Seminars and part-time English as a Second Language (ESL) classes taken in the last five years. Credit equals approximately 2/3 instruction hours to a maximum of 30 hours, i.e. a 15-hour course or seminar will give you 10 hours credit.

HUMAN RESOURCE MANAGEMENT Also Online | 300 Hours 403.220.2988 business.conted@ucalgary.ca conted.ucalgary.ca/hr In a dynamic and ever-changing job market, organizations rely on human resource professionals to help recruit, manage, and develop their employees. This certificate gives you theoretical and practical insight into the field of human resources as well as current, employer-valued perspectives. You will learn essential skills for business management and apply the core competencies of organizational effectiveness: staffing, employee and labour relations, compensation, development and training, health and safety, and HR systems management. This program is offered in association with the Human Resources Institute of Alberta (HRIA). Individuals who hold the CHRP designation often take Continuing Education human resource courses to meet their professional development unit (PDU) or recertification requirements. The Human Resource Management certificate is a 300-hour program. Students are required to take 120 hours of core courses and 180 hours of optional courses.

100

Courses are delivered in classroom, online, and blended formats allowing you to complete your program at a pace that fits your schedule. This certificate can be completed entirely online or in the classroom. Before taking their first online course, students are required to take BMC 352 Learning Online. For a detailed description of the course and upcoming start dates, go to conted.ucalgary.ca/learningonline Students who have already completed fully online courses in the past may apply for a prerequisite waiver for BMC 352 Learning Online. To apply, you must complete the Learning Online Prerequisite Waiver Application found under Forms and Policies at conted.ucalgary.ca. Students who complete BMC 352 Learning Online will receive 10 hours toward the optional course requirement. In general, most students complete this program in two to three years. Given that most students have other significant time commitments, we recommend taking no more than two courses at one time. A maximum of 100 hours of advanced standing credit may be granted to students who have successfully completed equivalent courses at other institutions. On completion of this certificate, up to 150 hours of equivalent courses may be transferred toward certificates in Marketing, Professional Management, Public Relations Management, or Security Management. The number

TO REGISTER: PAGE 1 | SEMINARS: PAGE 11 | COURSES: PAGE 32 | CAMPUS: MAIN OR DOWNTOWN (DT) | DAYS: MTWRFSU

certificates of hours will vary based on certificate requirements and courses.

BMC 230 Employee Benefits | 30 Also Online

If a student is able to satisfy admission requirements to the UCalgary Faculty of Arts, Faculty of Science or Faculty of Kinesiology, this program plus 100 hours of additional specified courses can be applied to a Minor in Workplace Learning for the equivalent of one year towards an undergraduate degree.

BMC 354 Employee Development and Training | 30 Also Online

BMC 242 Employee Communications | 20

BMC 192

Employee Relations: Policy Design and Documentation | 20

BMC 199

Ergonomics | 30

BMC 194

Harassment Investigations | 20 Also Online

For information on the CHRP certification process, go to www.hria.ca

BMC 104

Health and Safety Management Systems: The Basics | 30 Also Online

Currently scheduled courses for this program start on page 39.

BMC 208 Human Resources Information Management | 15 Online

INSTRUCTION METHOD

BMC 356 HR Perspectives on Work-Life Integration | 30 Also Online

Courses are delivered in the classroom, unless indicated.

BMC 177

International Human Resource Management | 20 Online

BMC 183

Integrated Workplace Health Management | 20

BMC 156

Labour Relations | 30 Also Online

CORE COURSES | 120 Hours

BMC 352

Learning Online | 10 Online

BMC 205

Business Management | 40 Also Online

BMC 206

BMC 172

Human Behaviour in Organizations | 40 Also Online

Management Communications: Interpersonal Skills* | 40 Also Online

BMC 288

Mediating Workplace Disputes | 20

BMC 165

Human Resource Management | 40 Also Online

BMC 353 Performance Management | 20 Also Online

Online: Online only Also Online: Classroom or online Blended: Classroom and online

We recommend: Completing core courses before taking any Optional Human Resource Management Courses.

BMC 150

Performance Measures for Organizations | 20 Also Online

WRI 130

Professional Writing Basics | 40 Also Online

OPTIONAL HUMAN RESOURCE MANAGEMENT COURSES | 180 Hours

BMC 299 Project Management Level 1 | 40 Also Online

BMC 355 Building a Positive Workplace | 20

BMC 178

Recruitment and Selection | 30 Also Online

BMC 287

Succession Planning for the 21st Century Workforce | 20

ADL 139

Train the Trainer 1 | 20

BMC 316

Business Communication for Internationally Trained Professionals* | 40

BMC 324 Change Management | 20 BMC 106 Coaching: Inspiring Excellence in Others | 15 BMC 273

Communicating Interculturally | 20

BMC 198

Compensation: Design and Practice | 30 Also Online

BMC 328 Conducting Effective Interviews | 20 BMC 212

Conflict Management | 20 Also Online

BMC 309 Disability Management: An Integrative Approach | 30 BMC 115

Pre-approved Continuing Education Credits** | Maximum 30 *Students can take either BMC 206 Management Communication or BMC 316 Business Communication for Internationally Trained Professionals. Credit will be granted for one course only. **Students may receive a maximum of 30 hours credit from pre-approved U of C Continuing Education Business Seminars and part-time English as a Second Language (ESL) classes taken in the last five years. Credit equals approximately 2/3 instruction hours to a maximum of 30 hours, i.e. a 15-hour course or seminar will give you 10 hours credit.

Emotional Intelligence: The Leaderâ&#x20AC;&#x2122;s Advantage | 15

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

IT FUNDAMENTALS Also Online | 120 Hours 403.220.2988â&#x20AC;&#x201A; business.conted@ucalgary.ca conted.ucalgary.ca/it Regardless of what IT career path you choose, you will need some fundamental knowledge of computer programming, databases and development methodologies. This Certificate in IT Fundamentals provides a solid foundation of skills and knowledge that will allow you to progress to more advanced courses and programs of study. Courses are instructor-led, face-to-face, and may be taught in a computer lab, synchronously online, or in a blended format, alternating in-class and online. Before taking their first online or blended course, students may be required to take BMC 352 Learning Online. For a detailed description of this course and upcoming start dates, go to conted.ucalgary.ca Students who have already completed fully-online courses in the past may apply for a prerequisite waiver for BMC 352 Learning Online. To apply, you must complete the Learning Online Prerequisite Waiver Application found in Forms and Policies at conted.ucalgary.ca Students who begin taking courses in September can complete this certificate program in two years. Currently scheduled courses for the Certificate in IT Fundamentals start on page 49.

CORE COURSES | 120 Hours Choose four of the following: ICT 710

Computer Programming Level 1 | 30

ICT 711

Computer Programming Level 2 | 30

ICT 712

Computer Programming Level 3 | 30

ICT 104

Networking and Internet Fundamentals | 30

ICT 128

Relational Databases Fundamentals | 30

101

certificates INTEGRATED DIGITAL MEDIA NEW Also Online | 240 Hours 403.220.2988 business.conted@ucalgary.ca conted.ucalgary.ca/digitalmedia The Certificate in Integrated Digital Media expands on design principles and application while integrating with technical capabilities, such as HTML, to appeal to a range of professional and career goals. These are explored in the context of the tools, techniques and technologies used to produce a variety of digital media for todayâ&#x20AC;&#x2122;s multiplatform electronic devices. Students will gain an in-depth understanding of a variety of popular software tools used in the communications industry by designers and developers, such as Adobe Photoshop, Illustrator, and InDesign. Integration with elements from graphic design and web design allow students to customize their programs to reflect their individual interests and career directions. Students will also develop their technical and creative capabilities used in a variety of job positions: digital marketing, digital media publishing, website design, interface design, user experience design, and digital media production and design. Courses are instructor-led, face-to-face, and may be taught in a computer lab, synchronously online, or in a blended format, alternating in-class and online. Before taking their first online or blended course, students may be required to take BMC 352 Learning Online. For a detailed description of this course and upcoming start dates, go to conted.ucalgary.ca Students who have already completed fully-online courses in the past may apply for a prerequisite waiver for BMC 352 Learning Online. To apply, you must complete the Learning Online Prerequisite Waiver Application found in Forms and Policies at conted.ucalgary.ca Students who begin taking courses in September can complete this certificate program in two years.

102

Upon completion of this certificate, up to 60 hours of credit may be used for credit toward the Front-End Web Development Certificate; and, up to 120 hours may be used for credit toward the certificates in Graphic Design, Video Production, and Visual Design. Currently scheduled courses for this program start on page 49.

CORE COURSES | 120 Hours ICT 437

Adobe Illustrator | 30

ICT 578

Adobe InDesign | 30

ICT 436

Adobe Photoshop | 30

ICT 564

User Experience Design NEW | 30

OPTIONAL COURSES | 120 Hours Students choose four courses from the following: ICT 664

Adobe Photoshop Advanced | 30

ICT 665

Adobe Illustrator Advanced | 30

ICT 667

Digital Product Design NEW | 30

ICT 580

HTML5 and CSS3 | 30

ICT 581

HTML5 and CSS3 with jQuery | 30

ICT 442

JavaScript and the DOM | 30

MARKETING Also Online | 300 Hours 403.220.2988 business.conted@ucalgary.ca conted.ucalgary.ca/marketing Globalization and new technologies are rapidly changing the face of marketing. To have a competitive edge in todayâ&#x20AC;&#x2122;s complex business environment, marketing professionals need to translate ideas into sales using a variety of strategies and media channels. Gain knowledge needed to plan, execute and evaluate compelling marketing campaigns. Explore emerging technologies and best practices in the field and learn from marketing professionals who have expertise and hands-on experience in this fast-paced and constantly changing profession. With its emphasis on theory

and practices, this program will appeal to people who are new to the field of marketing or eager to update and enhance their existing skills. The Marketing Certificate is a 300-hour program. Students are required to take 100 hours of core courses and 200 hours from the list of optional courses. Courses are delivered in classroom, online, and in blended formats allowing you to complete your program at a pace that fits your needs and schedule. This certificate can be completed entirely online or in the classroom. Before taking their first online course, students are required to take BMC 352 Learning Online. For a detailed description of the course and upcoming start dates, go to conted.ucalgary.ca/learningonline Students who have already completed fully online courses in the past may apply for a prerequisite waiver for BMC 352 Learning Online. To apply, you must complete the Learning Online Prerequisite Waiver Application found under Forms and Policies at conted.ucalgary.ca. Students who complete BMC 352 Learning Online will receive 10 hours toward the Optional Course requirement. In general, most students complete this program in two to three years. Given that most students have other significant time commitments, we recommend taking no more than two courses at one time. A maximum of 100 hours of advanced standing credit may be granted to students who have successfully completed equivalent courses at other institutions. On completion of this certificate, up to 150 hours of equivalent courses may be transferred toward certificates in Human Resource Management, Professional Management, Public Relations Management, or Security Management. The number of hours will vary based on certificate requirements and courses. If a student is able to satisfy admission requirements to the UCalgary Faculty

TO REGISTER: PAGE 1 | SEMINARS: PAGE 11 | COURSES: PAGE 32 | CAMPUS: MAIN OR DOWNTOWN (DT) | DAYS: MTWRFSU

certificates of Arts, Faculty of Science or Faculty of Kinesiology, this program plus 100 hours of additional specified courses can be applied to a Minor in Workplace Learning for the equivalent of one year towards an undergraduate degree.

OPTIONAL MANAGEMENT COURSES 0 – 90 Hours

Currently scheduled courses for the Marketing Certificate start on page 39.

ICT 437

Adobe Illustrator | 30

ICT 578

Adobe InDesign | 30

ICT 436

Adobe Photoshop | 30

ICT 580

HTML5 and CSS3 | 30

INSTRUCTION METHOD

ICT 581 HTML5 and CSS3 with jQuery | 30 · Courses from the Certificate in Professional Management (see page 107)

Courses are delivered in the classroom, unless indicated.

· Pre-approved Continuing Education Credits* | Maximum 30

Online: Online only Also Online: Classroom or online

CORE COURSES | 100 Hours BMC 205

Business Management | 40 Also Online

BMC 167

Marketing Principles | 40 Also Online

BMC 313

Metrics and Measurement | 20 Also Online

We recommend: Completing core courses before taking any Optional Marketing Courses.

OPTIONAL MARKETING COURSES 110 – 200 Hours BMC 292

Corporate Event Planning | 20

BMC 185

Customer Service Excellence | 15

BMC 329 Digital Marketing NEW | 30 Also Online BMC 293

Integrated Marketing and Communications | 20 Blended

BMC 352

Learning Online | 10 Online

BMC 125

Marketing: Business to Business | 30 Also Online

BMC 315

Marketing: Business to Consumer | 30 Also Online

BMC 294 Strategic Selling | 20 BMC 312

Social Media Essentials | 15 Also Online

BMC 314

Social Media Strategies | 15 Also Online

WRI 230

Strategic Writing for Public Relations and Marketing | 30 Online

BMC 352 Learning Online. To apply, you must complete the Learning Online Prerequisite Waiver Application found in Forms and Policies at conted.ucalgary.ca Students who begin taking courses in September can complete this certificate program in one year. Currently scheduled courses for the Certificate in .Net Development start on page 49.

CORE COURSES | 60 Hours ICT 710

Computer Programming Level 1 | 30

ICT 711

Computer Programming Level 2 | 30

OPTIONAL COURSES | 60 HOURS Choose two of the following:

.NET DEVELOPMENT Also Online | 120 Hours 403.220.2988 business.conted@ucalgary.ca conted.ucalgary.ca/dotnet Microsoft .NET is a set of libraries and language compilers plus an Integrated Development Environment (IDE). Together these technologies facilitate the development of programs for Windows and web environments. Knowledge in this area is currently in high demand in the IT industry. Using the C# programming language, this program will teach you what .NET is and how to use .NET’s Visual Studio to develop Windows and web applications. Courses are instructor-led, face-to-face, and may be taught in a computer lab, synchronously online, or in a blended format, alternating in-class and online. Before taking their first online or blended course, students may be required to take BMC 352 Learning Online. For a detailed description of this course and upcoming start dates, go to conted.ucalgary.ca Students who have already completed fully-online courses in the past may apply for a prerequisite waiver for

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

ICT 716

Agile Software Development NEW | 30

ICT 714

Building Database Applications with Microsoft ADO.NET and C# | 30

ICT 713

Building Web Applications with Microsoft ASP.NET and C# | 30

ICT 712

Computer Programming Level 3 | 30

OFFICE APPLICATIONS 140 Hours 403.220.2988 business.conted@ucalgary.ca conted.ucalgary.ca/office Does your work require proficiency in Microsoft Office? Make your everyday tasks easier by taking your skills to a high level and gain a valuable credential for your resume. Offices around the world use Microsoft’s Word, Excel, PowerPoint, Access, Project, Visio, and Macros and VBA products. This flexible program makes it possible to customize a certificate to meet your specific needs. If you have experience in an application, you may begin your learning at the level that fits your needs. Courses are taught in computer labs, in full-day seminars from 8:30 am to 4:30 pm.

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certificates

“

I learned so much in every class, so I’m extremely happy I did the program … I believe, education is priceless.

”

Junlyn Kamalakar. Graduate.

Certificate in Office Applications. good thinking.

Courses have been developed at a level that meets Microsoft certification criteria. Students who choose four courses per term can complete this certificate in less than one year. The course ICT 701 Business Intelligence Self Service may be used for 30 hours credit toward a Certificate in Business Intelligence. Currently scheduled courses for the Certificate in Office Applications start on page 49.

EXCEL One course required: ICT 415

Microsoft Excel Level 1 | 14

ICT 416

Microsoft Excel Level 2 | 14

ICT 417

Microsoft Excel Level 3 | 14

POWERPOINT This course is required:

ICT 701

Business Intelligence Self Service | 30

ICT 584

Managing Projects with Microsoft Project NEW | 14

You must complete the core courses and choose one of six streams in the program.

ICT 427

Microsoft Macros and VBA Level 1 | 14

ICT 428

Microsoft Macros and VBA Level 2 | 14

ICT 454

Microsoft Outlook Levels 1 and 2 | 14

ICT 582

Microsoft Project Levels 1 and 2 | 14

ICT 457

Microsoft Visio Levels 1 and 2 | 14

The Certificate in Professional Management — General explores key areas of business, management and leadership. Learn effective business strategies and develop practical skills that foster communication, teamwork and problem solving. Gain real world knowledge from industry professionals that you can immediately apply to your workplace. This certificate can be achieved completely online or in the classroom.

Microsoft PowerPoint Levels 1 and 2 | 14

ACCESS

CORE PROGRAM | 10 COURSES 140 Hours

ICT 420

Microsoft Access Level 1 | 14

ICT 421

Microsoft Access Level 2 | 14

A minimum of one course must be chosen from each of: Access, Excel, PowerPoint and Word. The remaining six courses may be taken from any stream listed below, including optional courses.

ICT 422

Microsoft Access Level 3 | 14

OPTIONAL COURSES

WORD ICT 412

Microsoft Word Level 1 | 14

ICT 413

Microsoft Word Level 2 | 14

ICT 414

Microsoft Word Level 3 | 14

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Also Online | 300 Hours 403.220.2988 business.conted@ucalgary.ca conted.ucalgary.ca/management Are you hoping to move into management, enhance your business knowledge and skills, change employment, or build on your degree? A Certificate in Professional Management is your ticket to success. Many of the courses in the program have been accepted for continuing education credits with Alberta Insurance Council, and Canadian Institute of Management. For a complete list of accrediting associations, please see our website at conted.ucalgary.ca

ICT 456

One course required:

PROFESSIONAL MANAGEMENT

TO REGISTER: PAGE 1 | SEMINARS: PAGE 11 | COURSES: PAGE 32 | CAMPUS: MAIN OR DOWNTOWN (DT) | DAYS: MTWRFSU

certificates BMC 352 Learning Online. For a detailed description of the course and upcoming start dates, go to conted.ucalgary.ca/learningonline The Certificate in Professional Management — Professional Engineers and Geoscientists (PEG) is designed for practising engineers who want to broaden their skills in the areas of management and leadership. Learn core concepts of business that will enhance your career and give you an edge in today’s competitive workplace. The Professional Management Certificate — PEG can only be awarded after membership in APEGA is confirmed.

The Certificate in Professional Management — Economic Developers combines community economic development courses offered through Economic Developers Alberta with Continuing Education’s business and management courses. You will expand your knowledge of economics and business strategy, and develop leadership skills that foster effective communication, teamwork and problem solving. This certificate will only be awarded after membership in Economic Developers Alberta is confirmed. You may become a member at any point in the program. This certificate program is excellent preparation to write the Ec.D professional designation exam. The Certificate in Professional Management specializing in Construction Management develops the competencies needed to effectively manage construction projects. The program focuses on the legal, regulatory and technical aspects of construction while developing the skills and knowledge you need in business, management and interpersonal relations. It is designed for junior management, job supervisors, professional engineers, architects, technicians, planners, estimators and surveyors in the construction industry.

The Certificate in Professional Management specializing in Risk Management will give you the knowledge and skills necessary to identify the role and scope of risk management, to identify and measure exposure to loss, and to develop strategies and methods of handling risk. This stream focuses on the process of analyzing and minimizing exposure to risk while conserving an organization’s human, financial, and physical assets. Courses can be used in order to achieve the Canadian Risk Management designation (CRM), which is recognized by the Risk and Insurance Management Society, Inc. The Certificate in Professional Management specializing in Strategic Management is designed to assist you in setting strategic directions for your organization or department by anticipating trends and preparing for future opportunities in today’s rapidly changing economy. You will learn how to establish an organization’s overall goals and objectives, as well as the policies and activities that are formulated, implemented and controlled to achieve these goals and objectives. The Certificate in Professional Management, any stream, is a 300hour program. Students are required to take 120 hours of core courses. The remaining 180 hours are specified according to the stream chosen. Courses are delivered in classroom, online, and blended formats allowing you to complete your program at a pace that fits your needs and schedule. The following programs can be completed entirely in the classroom or online: · Professional Management — General · Professional Management — PEG · Professional Management — Economic Developers

Students who have already completed fully online courses in the past may apply for a prerequisite waiver for BMC 352 Learning Online. To apply, you must complete the Learning Online Prerequisite Waiver Application found under Forms and Policies at conted.ucalgary.ca. In all streams, except Professional Management — Economic Developers, students who complete BMC 352 Learning Online will receive 10 hours credit toward the optional course requirement. In general, most students complete this program in two to three years. Given that most students have other significant time commitments, we recommend taking no more than two courses at one time. A maximum of 100 hours of advanced standing credit may be granted to students who have successfully completed equivalent courses at other institutions. On completion of this certificate, up to 150 hours of equivalent courses may be transferred towards certificates in Environmental Management; Health, Safety and Environment; Human Resource Management; Marketing; Professional Management; Public Relations Management; or Security Management. Up to 120 hours may be transferred toward the Project Management Fundamentals Certificate. The number of hours will vary based on certificate requirements and courses. If a student is able to satisfy admission requirements to the UCalgary Faculty of Arts, Faculty of Science or Faculty of Kinesiology, this program plus 100 hours of additional specified courses can be applied to a Minor in Workplace Learning for the equivalent of one year towards an undergraduate degree. Currently scheduled courses for these certificates start on page 39.

Before taking your first online course, you are required to take

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

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certificates INSTRUCTION METHOD Courses are delivered in the classroom, unless indicated. Online: Online only Also Online: Classroom or online Blended: Classroom and online

CORE COURSES FOR ALL PROFESSIONAL MANAGEMENT STREAMS | 120 Hours BMC 205

Business Management | 40 Also Online

BMC 172

Human Behaviour in Organizations | 40 Also Online

And 40 hours from one of the following BMC 316

Business Communications for Internationally Trained Professionals | 40

BMC 206 Management Communications: Interpersonal Skills | 40 Also Online

PROFESSIONAL MANAGEMENT STREAMS

· Community Economic Development Courses | Maximum 30 hours BMC 336 Business Investment Attraction | 15* Online BMC 335 Business Retention and Expansion | 15* Online BMC 325 Economic Development: Establishing the Foundation | 15* Online *Note: Credit equals 2/3 of the instruction hours to a maximum of 30 hours. A 15-hour course will give you 10 hours credit.

PROFESSIONAL MANAGEMENT SPECIALIZING IN CONSTRUCTION MANAGEMENT Core Courses: 120 Hours Specialization Courses: 120 Hours from the following: BMC 102

Construction Contract Law and Documents | 40

BMC 110

Construction Costing | 40

BMC 243

Control Systems in Construction Projects | 40

CHOOSE ONE: PROFESSIONAL MANAGEMENT — GENERAL Core Courses: 120 Hours Optional Courses: 180 Hours

PROFESSIONAL MANAGEMENT — PROFESSIONAL ENGINEERS AND GEOSCIENTISTS (PEG) Core Courses: 120 Hours Optional Courses: 180 Hours

BMC 299 Project Management: Level I | 40 Also Online

Optional Courses: Minimum 60 hours

PROFESSIONAL MANAGEMENT SPECIALIZING IN RISK MANAGEMENT Core Courses: 120 Hours Specialization Courses: 120 Hours BMC 326 Risk Assessment and Treatment | 40 Also Online

PROFESSIONAL MANAGEMENT OPTIONAL COURSES A complete list of options follows. If you are unable to find a specific course, it is likely tentatively scheduled to run in the next academic year. Currently scheduled courses start on page 39. BMC 162 Accounting Fundamentals 40 hours Also Online BMC 220 Avoiding Construction Disputes 20 hours BMC 355

BMC 103 Business Finance | 40 hours BMC 117

BMC 327 Risk Management and Principles | 40 Also Online

Core Courses: 120 Hours Optional Courses: 180 Hours

Optional Courses: Minimum 60 Hours

· Continuing Education Courses Minimum 150 Hours:

PROFESSIONAL MANAGEMENT SPECIALIZING IN STRATEGIC MANAGEMENT

BMC 160 Business Strategy | 40 Blended BMC 171 Economics for Business | 40 Also Online BMC 223 G overnment Relations | 30 Online BMC 165 Human Resource Management | 40 Also Online

Core Courses: 120 Hours Specialization Courses: 120 Hours from the following: BMC 103

Business Finance | 40

BMC 174 Leadership Fundamentals 40 Also Online

BMC 160

Business Strategy | 40 Blended

BMC 171

Economics for Business | 40 Also Online

BMC 167 Marketing Principles | 40 Also Online

BMC 161

Strategic Planning | 40 Also Online

Business Law | 40 hours

BMC 289 Business Plan Development 40 hours BMC 160

Business Strategy | 40 hours Blended

BMC 106 Coaching: Inspiring Excellence in Others | 15 hours BMC 324 Change Management | 20 hours BMC 273 Communicating Interculturally 20 hours BMC 214 Communication Strategies for Leading Groups | 20 hours BMC 198 Compensation: Design and Practice | 30 hours Also Online BMC 328 Conducting Effective Interviews | 20 hours BMC 212

Conflict Management | 20 hours

BMC 102

Construction Contract Law and Documents | 40 hours

BMC 110

Construction Costing | 40 hours

Also Online

BMC 182 Risk Financing | 40 Also Online

PROFESSIONAL MANAGEMENT — ECONOMIC DEVELOPERS

Building a Positive Workplace 20 hours

BMC 243 Control Systems In Construction Projects | 40 hours BMC 292 Corporate Event Planning | 20 hours BMC 279 Corporate Social Responsibility 20 hours BMC 209 Crime in the Workplace | 20 hours Online BMC 332 Cybercrime Prevention | 30 hours Online BMC 185 Customer Service Excellence 15 hours

Optional Courses: Minimum 60 hours

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TO REGISTER: PAGE 1 | SEMINARS: PAGE 11 | COURSES: PAGE 32 | CAMPUS: MAIN OR DOWNTOWN (DT) | DAYS: MTWRFSU

certificates

“

I have always found the instructors very approachable. They share their knowledge and their experience freely.

”

Crystal Tobin. Graduate.

Certificate in Professional Management specializing in Risk Management. Health, Safety and Environment Certificate. good thinking.

ADL 129

Designing Learning | 40 hours Online

BMC 329 Digital Marketing | 30 hours BMC 309 Disability Management: An Integrative Approach | 30 hours Also Online

BMC 171

Economics for Business 40 hours Also Online

BMC 165 Human Resource Management 40 hours | Also Online

BMC 197

BMC 356

BMC 298 Oil Sands: Overview, Environmental Impacts, and Regulations | 30 hours

HR Perspectives on Work-Life Integration | 30 hours

BMC 208 Human Resources Information Management | 15 hours Online BMC 126 Information Security Basics | 30 hours

BMC 200 Emergency Planning for Industry | 20 hours Online

BMC 293 Integrated Marketing and Communications | 20 hours

BMC 115

BMC 177

Emotional Intelligence: The Leader’s Advantage | 15 hours

BMC 230 Employee Benefits | 30 hours

International Human Resource Management | 20 hours Online

Occupational Hygiene: The Basics | 40 hours Also Online

Also Online

BMC 353 Performance Management | 20 hours BMC 150 Performance Measures for Organizations | 20 hours Also Online BMC 127

Personnel Security | 20 hours Online

BMC 250 Physical Security Planning 40 hours Online

BMC 303 Introduction to Organization Development | 40 hours

BMC 299 Project Management: Level I 40 hours Also Online

BMC 242 Employee Communications 20 hours

BMC 109 Issues Management and Risk/Crisis Communications | 30 hours

BMC 266 Project Management: Level II 40 hours Also Online

BMC 354

BMC 156 Labour Relations | 30 hours

BMC 119

Public Relations | 40 hours Also Online

BMC 178

Recruitment and Selection 30 hours Also Online

Also Online

Employee Development and Training | 30 hours

Also Online

BMC 192 Employee Relations: Policy Design and Documentation | 20 hours

BMC 174

BMC 169 Environmental Stewardship and Sustainability | 30 hours

BMC 290 Leadership in Project Management 40 hours Also Online

BMC 199 Ergonomics | 30 hours

BMC 352 Learning Online | 10 hours Online

ADL 213

Ethics for Professional Practice | 30 hours

BMC 188 Managing Investigations 30 hours Online

BMC 137

Fraud Prevention, Detection and Investigation | 20 hours Also Online

BMC 167 Marketing Principles 40 hours Also Online

BMC 236 Security Law | 40 hours Online

BMC 138 Global Warming and Climate Change | 15 hours

BMC 125

Marketing: Business to Business | 30 hours

BMC 312

BMC 223 Government Relations | 30 hours

BMC 315

Marketing: Business to Consumer | 30 hours

BMC 314 Social Media Strategies | 15 hours

BMC 132

Media Relations | 20 hours

BMC 357 Stakeholder Engagement | 20 hours

Also Online

BMC 194 Harassment Investigations 20 hours Online BMC 104 Health and Safety Management Systems: The Basics | 30 hours Also Online

Leadership Fundamentals 40 hours Also Online

BMC 326 Risk Assessment and Treatment 40 hours Also Online BMC 182 Risk Financing | 40 hours Also Online BMC 327 Risk Management Principles and Practices | 40 hours Also Online BMC 159 Security Administration | 40 hours Online

Social Media Essentials | 15 hours Also Online

Also Online

BMC 288 Mediating Workplace Disputes 20 hours

BMC 161

BMC 313

BMC 318 Strategic Planning for Public

Metrics and Measurement 20 hours Also Online

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

Strategic Planning | 40 hours Also Online

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certificates Relations | 30 hours Also Online BMC 294 Strategic Selling | 20 hours BMC 350 Stress and Fatigue Management 30 hours BMC 287 Succession Planning for the 21st Century Workforce | 20 hours ADL 139

Train the Trainer I | 20 hours

BMC 251 Violence in the Workplace 15 hours | Also Online WRI 150

Writing in the Workplace 40 hours | Also Online

Pre-approved Continuing Education Credits* | Maximum 30 *Students may receive a maximum of 30 hours credit from pre-approved U of C Continuing Education Business Seminars and part-time English as a Second Language (ESL) classes taken in the last five years. Credit equals approximately 2/3 instruction hours to a maximum of 30 hours, i.e. a 15-hour course or seminar will give you 10 hours credit.

PROFESSIONAL WRITING Online | 200 Hours 403.220.2952â&#x20AC;&#x201A; writing@ucalgary.ca conted.ucalgary.ca/writing Three writing certificate programs are offered through Continuing Education. Professional Writing specializing in Business and Technical Writing, and Professional Writing specializing in Marketing and Public Relations are outlined here. A Creative Writing Certificate is also offered and information can be found on page 92. Some courses in the Professional Writing certificate programs overlap with the Creative Writing Certificate, making it possible for students to apply credits to both programs. Are you a professional who writes in business, industry, education, engineering, health care, science, or elsewhere? Are you looking to apply your clinical or research expertise to your writing? Are you a technical writer, copywriter,

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corporate writer, proposal writer, science writer, web writer or other writer? If so, and you want to gain valuable skills in these areas, the Professional Writing Certificate may be perfect for you.

needing these skills, the course WRI 110 Writing Well should be taken as the first course in the program.

Writing is a core job competency that falls under the broader category of communication and is required in most careers world-wide. Due to the prevalence of new technologies, which often require an abundance of writing, solid competencies are sought after more than ever before.

CORE COURSES | 110 Hours

You will learn and improve numerous skills from basic to more advanced writing including composition, grammar, copy editing, proofreading and specific techniques related to your field of work.

Currently scheduled courses for these programs start on page 84.

BMC 352 Learning Online | 10 WRI 120

Copy Editing and Proofreading | 30

WRI 150

Writing in the Workplace | 40

WRI 110

Writing Well | 30

PROFESSIONAL WRITING SPECIALIZATIONS CHOOSE ONE: BUSINESS AND TECHNICAL WRITING | 60 Hours

This online, flexible and interactive program will allow you to learn the theory behind your writing as well as allow time to write practice documents and receive feedback from your instructor and peers.

WRI 220

Document Design | 30

WRI 215

Technical Writing and Documentation | 30

The certificate can be achieved entirely online. All students must complete the four core courses and two courses from one specialization, and one optional course to meet the 200-hour requirement. It is strongly recommended that core courses be completed before taking additional courses.

MARKETING AND PUBLIC RELATIONS | 60 Hours

In this certificate, BMC 352 Learning Online is a required course that must be taken before any other courses. For a detailed description of the course and upcoming start dates, go to conted.ucalgary.ca/learningonline

PROFESSIONAL WRITING OPTIONAL COURSES

Plus a minimum of 30 hours from Professional Writing Optional Courses.

WRI 230

Strategic Writing for Public Relations and Marketing | 30

WRI 240

Copywriting: Words That Sell | 30

Plus a minimum of 30 hours from Professional Writing Optional Courses.

WRI 215

Technical Writing and Documentation | 30

WRI 220

Document Design | 30

Students who have already completed fully interactive online courses in the past may be eligible for advanced standing. To apply, you must complete the Application for Advanced Standing found under Forms and Policies at conted.ucalgary.ca. There is a non-refundable fee for this prior learning assessment.

WRI 230

Strategic Writing for Public Relations and Marketing | 30

WRI 240

Copywriting: Words That Sell | 30

WRI 260

Science Writing | 30

WRI 270

Grants, Sales and Funding Proposals | 30

ADL 310

Social Media and More | 30

WRI 320

Writing Tools | 30

Please note: Students are expected to have university-level English writing skills including grammar, vocabulary and basic writing experience. For those

WRI 330

Publishing and Promoting Your Work | 30

TO REGISTER: PAGE 1 | SEMINARS: PAGE 11 | COURSES: PAGE 32 | CAMPUS: MAIN OR DOWNTOWN (DT) | DAYS: MTWRFSU

certificates

“

Sometimes it was hard for me to find the time I needed for my courses. I decided to stay an extra hour after class in the library, and used my time on transit for reading.

”

Amaninder Khehra. Graduate.

Project Management Fundamentals Certificate. good thinking.

PROJECT MANAGEMENT FUNDAMENTALS 200 Hours 403.220.2988 business.conted@ucalgary.ca conted.ucalgary.ca/project In an increasingly competitive market, efficient and effective project management is essential to the success and viability of today’s businesses. This certificate explores the core principles of project management as documented in A Guide to the Project Management Body of Knowledge Guide (PMBOK® Guide) — Fifth Edition. This program will prepare you to move into a project management role by giving you the tools and techniques required, and expanding your leadership abilities. Learn the competencies required to move a project through the project life cycle phases of conceptualization, initiation, planning, execution, control, and closing. Explore the core principles of project management, quality management, procurement management and dynamic leadership. Learn best practices in the project management discipline and gain the essential skills needed to apply these practices in a real-world setting. This certificate will be of value to those contemplating a career change or new to the project management industry;

interested in developing a knowledge base and learning introductory skills in project management; working in project teams or task forces; or preparing for the Project Management Professional (PMP)® designation or the Certified Associate in Project Management (CAPM)® designation. Daytime, evening and weekend classes are offered on the main and downtown campuses. Courses are delivered in classroom, online, and in blended formats allowing you to complete your program at a pace that fits your needs and schedule. Before taking their first online course, students are required to take BMC 352 Learning Online. For a detailed description of the course and upcoming start dates, go to conted.ucalgary.ca/learningonline Students who have already completed fully online courses in the past may apply for a prerequisite waiver for BMC 352 Learning Online. To apply, you must complete the Learning Online Prerequisite Waiver Application found under Forms and Policies at conted.ucalgary.ca. Students who complete BMC 352 Learning Online will receive 10 hours toward the Optional Course requirement. This is a 200-hour program. Students are required to take 165 hours of core courses and 35 hours from the optional courses and seminars list.

Given that most students have other significant time commitments, we recommend taking no more than two courses at one time. On completion of this certificate, up to 120 hours of equivalent courses may be transferred towards certificates in Marketing, Professional Management, and Public Relations Management. The number of hours will vary based on certificate requirements and courses. A maximum of 60 hours of advanced standing credit may be granted to students who have successfully completed equivalent courses at other institutions. Currently scheduled courses for this program start on page 79.

CORE COURSES | 165 Hours BMC 299 Project Management: Level I | 40 Also Online

BMC 266 Project Management: Level II | 40 Also Online

BMC 290 Leadership in Project Management | 40 Also Online BMC 300 Project Quality Management | 15 BMC 301

Procurement and Contract Management | 15

BMC 302

Project Management: HR and Communication | 15 Also Online

In general, most students complete this program in less than two years.

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

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certificates OPTIONAL COURSES AND SEMINARS | 35 Hours BMC 348 Agile Project Management: The Basics | 7.5 BMC 220 Avoiding Construction Disputes | 20 BMC 333

Building the Project Management Office | 7.5

BMC 352

Learning Online | 10 Online

BMC 321

Legal and Ethical Issues for Project Managers | 15

BMC 323

Project Management and Risk | 7.5

BMC 308 Project Management Professional (PMP)® Exam Preparation Workshop | 40 BMC 322

Project Planning: Hit the Ground Running | 7.5

BMC 347 Rightsourcing in IT for Project Managers | 7.5 BMC 320

Risk Navigation: Strategies for Major Capital Projects | 15

BMC 334

SAP Project Management | 7.5

PUBLIC RELATIONS MANAGEMENT Also Online | 300 Hours 403.220.2988 business.conted@ucalgary.ca conted.ucalgary.ca/pr PR professionals are strategic thinkers and planners, skilled communicators, and leaders who help their organizations build and maintain relationship and realize their goals. Established or aspiring practitioners can develop their skills and knowledge through this certificate program, which is taught by PR and communications professionals actively working in the field. This certificate is offered in cooperation with the Calgary chapters of the International Association of Business Communicators and the Canadian Public Relations Society. The Public Relations Management Certificate is a 300-hour program.

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Students are required to take 120 hours of core courses and 180 hours of optional courses. Courses are delivered in classroom, online, and blended formats allowing you to complete your program at a pace that fits your needs and schedule. This certificate can be completed entirely online or in the classroom. Before taking their first online course, students are required to take BMC 352 Learning Online. For a detailed description of the course and upcoming start dates, go to conted.ucalgary.ca/learningonline Students who have already completed fully online courses in the past may apply for a prerequisite waiver for BMC 352 Learning Online. To apply, you must complete the Learning Online Prerequisite Waiver Application found under Forms and Policies at conted.ucalgary.ca. Students who complete BMC 352 Learning Online will receive 10 hours toward the Optional Management Course requirement. In general, most students complete this program in two to three years. Given that most students have other significant time commitments, we recommend taking no more than two courses at one time. A maximum of 100 hours of advanced credit may be granted to students who have successfully completed equivalent courses at other institutions. On completion of this certificate, up to 150 hours of equivalent courses may be transferred towards certificates in: Human Resource Management, Marketing, Professional Management, and Security Management. The number of hours will vary based on certificate requirements and courses. If a student is able to satisfy admission requirements to the UCalgary Faculty of Arts, Faculty of Science or Faculty of Kinesiology, this program plus 100 hours of additional specified courses can be applied to a Minor in Workplace Learning for the equivalent of one year towards an undergraduate degree.

Currently scheduled courses for the Public Relations Management Certificate start on page 39. If you cannot find a course, it is likely scheduled for an upcoming session.

INSTRUCTION METHOD Courses are delivered in classroom format, unless indicated. Online: Online only Also Online: Classroom or online Blended: Classroom and online

CORE COURSES | 120 Hours BMC 205

Business Management | 40 Also Online

BMC 172

Human Behaviour in Organizations | 40 Also Online

BMC 119

Public Relations | 40 Also Online

We recommend: Completing core courses before taking any Optional Public Relations Courses.

OPTIONAL PUBLIC RELATIONS COURSES | 110 – 180 Hours BMC 292

Corporate Event Planning | 20

BMC 279

Corporate Social Responsibility | 20 Also Online

BMC 329 Digital Marketing | 30 Also Online BMC 242

Employee Communications | 20

BMC 223

Government Relations | 30 Online

BMC 293

Integrated Marketing and Communications | 20

BMC 109

Issues Management and Risk/Crisis Communications | 30

BMC 132

Media Relations | 20

BMC 313

Metrics and Measurement | 20 Also Online

BMC 312

Social Media Essentials | 15

BMC 314

Social Media Strategies | 15

BMC 357 Stakeholder Engagement NEW | 20 BMC 318

Strategic Planning for Public Relations | 30

WRI 230

Strategic Writing for PR and Marketing | 30 Online

TO REGISTER: PAGE 1 | SEMINARS: PAGE 11 | COURSES: PAGE 32 | CAMPUS: MAIN OR DOWNTOWN (DT) | DAYS: MTWRFSU

certificates OPTIONAL MANAGEMENT COURSES 0 – 70 Hours · BMC 352 Learning Online | 10 Online · Courses from the Certificate in Professional Management (see page 106)

Currently scheduled courses for the Real Estate Development Certificate start on page 81. If you do not see a course, it is likely scheduled for an upcoming session.

· Pre-approved Continuing Education Credits* | Maximum 30 *Students may receive a maximum of 30 hours credit from pre-approved U of C Continuing Education Business Seminars and part-time English as a Second Language (ESL) classes taken in the last five years. Credit equals approximately 2/3 instruction hours to a maximum of 30 hours, i.e. a 15-hour course or seminar will give you 10 hours credit.

The Canadian Home Builders’ Association — Calgary Region recognizes the Certificate Program in Real Estate Development as fostering the development of professionalism and expertise for those who choose real estate development as their occupation.

REAL ESTATE DEVELOPMENT 126 Hours 403.220.2988 business.conted@ucalgary.ca conted.ucalgary.ca/realestate Real estate development requires expertise in management, finance, engineering, urban planning, design, project management and architecture. The Certificate in Real Estate Development incorporates all of these disciplines. As a student in this program, you will gain insight into the development process for various types of properties, including residential, commercial, and industrial. You will learn from instructors who are academics and professionals with extensive real-life experience in this demanding field. Their local perspective on real estate development will provide you with a realistic and practical understanding of the complexities of real estate development in Calgary and beyond. All students take 54 hours of core courses and a minimum of four electives. Courses are taught in classroom format, evenings, at the University of Calgary Main Campus. It is possible to complete this certificate in one to two years, based on taking one or two courses per session.

NAIOP, the commercial real estate development association, is the leading organization for developers, owners and related professionals in office, industrial and mixed-use real estate.

CORE COURSES | 54 Hours CPE 119

Real Estate Development and Finance | 18

CPE 118

Real Estate Development and the Planning Process | 18

CPE 112

Real Estate Marketing | 18

OPTIONAL COURSES | 72 Hours CPE 141

Advanced Finance and Corporate/ Legal Structures | 18

CPE 185

Mixed-Use Real Estate Development | 18

CPE 115

GIS for Real Estate Development | 18

CPE 106

Master-Planned Community Development | 18

CPE 127

Models for Suburban Development | 18

CPE 103

Multi-Residential Development | 18

CPE 111

Real Estate Law | 18

CPE 121

Resort Development | 18

CPE 151

Real Estate Development Environmental Site Assessment | 18

CPE 150

Sales Management and Strategies for Real Estate Development | 18

CPE 206

Commercial Real Estate Development | 18

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

SECURITY MANAGEMENT Online | 300 Hours 403.220.2988 business.conted@ucalgary.ca conted.ucalgary.ca/security In today’s complex business environment, security and safety has never been more important. Learn how to manage complex security issues while protecting an organization’s people, property and information. A solid base of current practices and knowledge relevant to the security management field will ensure you are ready to respond to emergencies and threats while minimizing risks. Be ready for the challenges ahead. This certificate is offered in cooperation with the Calgary (www.asis162.org) and Edmonton (www.asisedmonton.com) chapters of ASIS International. Course curriculum is aligned with the competencies required by the industry leader ASIS, for the Certified Protection Professional CPP industry designation. The Security Management Certificate is a 300-hour program. Students are required to take 80 hours of core courses and 220 hours of optional courses. Courses are delivered primarily online. Before taking their first online course, students are required to take BMC 352 Learning Online. For a detailed description of the course and upcoming start dates, go to conted.ucalgary.ca/learningonline Students who have already completed fully online courses in the past may apply for a prerequisite waiver for BMC 352 Learning Online. To apply, you must complete the Learning Online Prerequisite Waiver Application found under Forms and Policies at conted.ucalgary.ca. Students who complete BMC 352 Learning Online will receive 10 hours toward the Optional Management Course requirement. In general, most students complete this program in two to three years.

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certificates Given that most students have other significant time commitments, we recommend taking no more than two courses at one time. On completion of this certificate, up to 150 hours of equivalent courses may be transferred toward certificates in Human Resource Management, Marketing, Professional Management, or Public Relations Management. The number of hours will vary based on certificate requirements and courses. If a student is able to satisfy admission requirements to the UCalgary Faculty of Arts, Faculty of Science or Faculty of Kinesiology, this program plus 100 hours of additional specified courses can be applied to a Minor in Workplace Learning for the equivalent of one year towards an undergraduate degree. Currently scheduled courses for this program start on page 39.

INSTRUCTION METHOD Courses are delivered in the classroom, unless indicated. Online: Online only Also online: Classroom or online

CORE COURSES | 80 Hours BMC 205

Business Management | 40 Also Online

BMC 172

Human Behaviour in Organizations | 40 Also Online

OPTIONAL SECURITY MANAGEMENT COURSES | 150 – 220 Hours BMC 209 Crime in the Workplace | 20 Online BMC 332

Cybercrime Prevention | 30 Online

BMC 200 Emergency Planning for Industry | 20 Online

BMC 137

Fraud Prevention, Detection and Investigation | 20 Online

BMC 194

Harassment Investigations | 20 Also Online

BMC 126

Information Security Basics | 30 Online

BMC 188

Managing Investigations | 30 Online

BMC 127

Personnel Security | 20 Online

BMC 250 Physical Security Planning | 40 Online

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BMC 159

Security Administration | 40 Online

BMC 236

Security Law | 40 Online

BMC 251

Violence in the Workplace | 15 Online

OPTIONAL MANAGEMENT COURSES | 0–70 HOURS BMC 352 Learning Online | 10 Online · Courses from the Certificate in Professional Management (see page 106) · Pre-approved Continuing Education Credits* | Maximum 30 *Students may receive a maximum of 30 hours credit from pre-approved U of C Continuing Education Business Seminars and part-time English as a Second Language (ESL) classes taken in the last five years. Credit equals approximately 2/3 instruction hours to a maximum of 30 hours, i.e. a 15-hour course or seminar will give you 10 hours credit.

SPANISH LANGUAGE AND CULTURE 120 or 250 Hours 403.220.2952 language@ucalgary.ca conted.ucalgary.ca/spanish Currently, some 350 million people speak Spanish, making it the fourth most commonly spoken language in the world. Whether you want to learn Spanish to enhance your travel experience, for career or educational purposes, or simply because you have a passion for the language and culture, this program may be right for you.

Spanish Language and Culture Certificate — Level 2 builds on the skills acquired in the Level 1 certificate. You will continue to improve your grammar, build vocabulary, and further develop conversational abilities. By the end of the program, you should be able to communicate fluently at an intermediate level and have a solid understanding of cultural aspects. This level includes an experiential learning component that can include activities in academic, cultural, social, or fine arts settings. Before enrolling in the Level 2 certificate, students must have completed the Spanish Language and Culture Certificate — Level 1. Students are required to complete a total of 120 hours of required courses and an experiential learning component in order to graduate. Students who take at least one course per semester can complete each certificate in approximately a year and a half. A fast-track option is also available (classes twice per week) for those who wish to complete the Level 1 certificate within a year. Courses are delivered in the classroom, evenings and weekends. Currently scheduled courses for this program start on page 72.

SPANISH LANGUAGE AND CULTURE CERTIFICATE — LEVEL 1 | 120 Hours Prerequisite: SPA 101 Spanish 1, or equivalent SPA 102

Spanish 2 | 30

SPA 103

Spanish 3 | 30

Spanish Language and Culture Certificate — Level 1 is designed for individuals with little or no background in Spanish. You learn the foundations of the language by focusing on all four skills: reading, writing, speaking and listening. By the end of the program, you should have a solid base of oral and written skills for communicating in Spanish.

SPA 104

Spanish 4 | 30

SPA 410

Spanish Conversation 1 | 30

SPA 105

Spanish 5 | 30

Before enrolling in this certificate, students must have completed SPA 101 Spanish 1 or its equivalent and, from there, will move through subsequent levels. Students are required to complete a total of 120 hours of required courses in order to graduate.

SPA 106

Spanish 6 | 30

SPA 107

Spanish 7 | 30

SPANISH LANGUAGE AND CULTURE CERTIFICATE — LEVEL 2 | 130 Hours Prerequisite: Spanish Language and Culture Certificate—Level 1

SPA 420 Spanish Conversation 2 | 30 SPA 119

Spanish—Experiential Learning Component | 10

TO REGISTER: PAGE 1 | SEMINARS: PAGE 11 | COURSES: PAGE 32 | CAMPUS: MAIN OR DOWNTOWN (DT) | DAYS: MTWRFSU

certificates

“

I’m close to having the second level of the certificate now, and feel I have reached a high level of fluency in conversation and writing.

”

Chris Guss.

Graduate.

Spanish Language and Culture Certificate – Level 1. good thinking.

TEACHING SECOND LANGUAGES Online | 130 Hours or 250 Hours 403.220.2952 tslinfo@ucalgary.ca conted.ucalgary.ca/tsl Opportunities abound in teaching second languages. If you are teaching or want to teach second languages in Canada or abroad, our flexible certificate programs are ideal for you. These part-time programs offer an innovative curriculum delivered by university-calibre experts. Programs offered online can be taken from anywhere with a computer and reliable internet connection.

If you want to gain a more in-depth understanding of language theory and expand upon practical classroom skills, take the four required courses from TSL Level 1 plus four additional intermediate courses. This will provide 250 hours of comprehensive study for those wanting to proceed to the next level of competencies in the TSL field. Courses are delivered online, although some TIHL specialization courses are offered in the classroom. Students who take one or two courses per session can complete Level 1 in one year and Level 2 in approximately two to three years. Before taking their first online course, students are required to take BMC 352 Learning Online. For a detailed description of the course and upcoming start dates, go to conted.ucalgary.ca/learningonline

This certificate is available in two specializations: Teaching English as a Second Language (TESL) and Teaching International and Heritage Languages (TIHL). Both specializations are available in two levels. The TESL program corresponds with the TESL Canada Professional Certification requirements for Standard 1 and Standard 2.

If you are a new or aspiring teacher looking for immediate classroom application, here or abroad, start with the Level 1 certificate. It will give you the fundamentals of teaching second languages, classroom basics and knowledge of teaching skills and systems to work in the field with confidence.

LANGUAGE REQUIREMENTS TESL: English TIHL: English and a second language If your first language is not English, you must satisfy University of Calgary English Language Proficiency requirements. See ucalgary.ca/admissions/elp

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

DEGREE REQUIREMENTS A degree or diploma is not required to enroll in the TESL program. However, a degree (with any major) recognized in Canada is required for TESL Canada professional certification. PRACTICUM REQUIREMENT — TESL ONLY Students seeking TESL Canada Certification must take the teaching practicum that can be arranged for Calgary area residents. A distance practicum may be arranged for those outside the Calgary area.

Currently scheduled courses for this program start on page 82.

TEACHING SECOND LANGUAGE — LEVEL 1 | 130 Hours | Online TEACHING SECOND LANGUAGE SPECIALIZATIONS CHOOSE ONE: Specializing in Teaching English as a Second Language (TESL) Online TSL 120

TSL Fundamentals — ESL | 40

TSL 121

Teaching Skills and Systems 1 ESL | 30

TSL 122

Teaching Skills and Systems 2 ESL | 30

TSL 108

Linguistic Structures | 30

Optional | 20 Hours: TSL 109

Teaching Practicum — ESL | 20 Required for TESL Canada certification

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certificates SpecIalizing in Teaching International and Heritage Languages (TIHL) Online and Classroom TSL 127

TSL Fundamentals — IHL | 40

TSL 128

Teaching Skills and Systems 1 IHL | 30

TSL 129

Teaching Skills and Systems 2 IHL | 30

TSL 108

Linguistic Structures | 30

TEACHING SECOND LANGUAGE — LEVEL 2 | 250 Hours | Online Prerequisite: Teaching Second Language Level 1 | 130

design, write, test, debug and share video games for the web and mobile devices, as well as to expose students to possible areas of specialization in game development careers.

CORE COURSES | 120 Hours

This program will appeal to students who are looking for an introduction to design theory, computer programming skills, and the digital media technology needed to produce interactive video games for both web browsers and mobile devices. Skills acquired in this certificate are applicable for students going on to study digital media arts and computer science.

TSL 124

TSL — Level 2 | 30

TSL 104

TSL — Methodology | 30

There are no currently scheduled courses. Watch for courses next session.

TSL 125

Assessment and Materials Development | 30

CORE COURSES | 180 Hours

TSL 126

Culture in Language Teaching | 30

ICT 721

Video Game Development Level 1 | 60

ICT 722

Video Game Development Level 2 | 60

ICT 723

Video Game Development Level 3 | 60

Optional | 20 Hours: TSL 109

Teaching Practicum — ESL | 20 Required only for TESL Canada certification

VIDEO GAME DEVELOPMENT

FOR SECONDARY SCHOOL STUDENTS NEW 180 Hours 403.220.2988 business.conted@ucalgary.ca conted.ucalgary.ca/game The Certificate in Video Game Development for Secondary School Students will consist of three 60-hour courses designed for youths aged 13 to 16 who are interested in learning about the design and development process of video game production. This certificate covers both the creative and technical aspects of video game production, including principles of visual, graphic and game design, digital media tools like Photoshop, Illustrator and Flash for producing both still and animated graphics, and objectoriented programming for creating interactivity. This certificate is designed to provide students with the essential knowledge and skills needed to plan,

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VIDEO PRODUCTION NEW 240 Hours 403.220.2988 business.conted@ucalgary.ca conted.ucalgary.ca/video The Certificate in Video Production will develop your technical, collaborative, and creative skills in digital video production and design. This 240hour program offers a diverse variety of courses for those interested in becoming video producers and editors ready for participation in the evolving video production and media industry. Students take courses in Adobe software applications, motion-picture theory, user experience design, motion graphics, and basic and advanced video production techniques — elements that are critical to producing and developing quality video production. Currently scheduled courses for this certificate start on page 49.

ICT 551

Video Production NEW | 30

ICT 552

Video Production Techniques NEW | 30

ICT 553

Video Production Advanced NEW | 30

ICT 554

Motion Graphics NEW | 30

OPTIONAL COURSES | 120 HOURS ICT 436

Adobe Photoshop | 30

ICT 437

Adobe Illustrator | 30

ICT 560

History of Video Production NEW | 30

ICT 564

User Experience Design NEW | 30  ICT 580 HTML5 and CSS3 | 30

ICT 667

Digital Product Design NEW | 30

VISUAL DESIGN 250 Hours 403.220.2952 adedlife@ucalgary.ca conted.ucalgary.ca/visualdesign If you work in a visually creative field, the Certificate in Visual Design will be an ideal addition to your resume. The program spans many aspects of design, including interior design and decorating, photography, graphic design, and fine art. Students gain a basic understanding and practical knowledge of visual design principles. This program is an excellent opportunity for individuals who already have some design experience but are looking for a way to expand their knowledge and, at the same time, formalize their experience and expertise within a certificate framework. To complete the Certificate in Visual Design, a minimum of 250 hours of credit is required, comprising 120 hours of core credit and 130 hours of optional course credit. Students may choose to take the certificate without a specialization, or may take a specialization in: Art Theory and Practice, Interior Design, or Photography. To complete a certificate with a specialization, you must choose a minimum of 80 hours from the specialization stream of options.

TO REGISTER: PAGE 1 | SEMINARS: PAGE 11 | COURSES: PAGE 32 | CAMPUS: MAIN OR DOWNTOWN (DT) | DAYS: MTWRFSU

certificates

“

I liked that I was finally exploring my artistic side, and I was really enjoying the design courses that were offered.

”

Mario Palma. Graduate.

Graphic Design Certificate. good thinking.

Students who take one or two courses per session can complete the certificate in approximately three years. Courses are taught in classroom format, typically evenings and weekends.

CORE COURSES FOR ALL VISUAL DESIGN PROGRAMS | 120 Hours

ART 315

Drawing 2 | 30

ART 112

Drawing and Painting from the Masters | 30

ART 314

Drawing 1 | 30

ART 321

Colour Theory 1 | 30

ART 108

Explorations with Watercolour | 30

On completion of the Certificate in Visual Design, you may transfer up to 120 hours of credit toward the Certificate in Graphic Design (see page 98). (If, through the Certificate in Visual Design, you complete five courses — 150 hours — that apply to the Certificate in Graphic Design, you will be required to complete the remaining 90 hours from the Certificate in Graphic Design and take an additional 30 hours from optional courses in the Certificate in Visual Design.)

ART 103

Design Principles | 30

ART 107

From Drawing to Watercolour | 30

ART 102

History of Design | 30

ART 320 Graphic Design | 30

Students wishing to pursue a second Visual Design certificate with a specialization will transfer 120 hours of core courses. Students must complete a minimum of 80 hours within the specialization stream of courses plus an additional 50 hours of optional course credit. Students pursuing this must work with the program manager prior to admission in order to establish a program plan.

VISUAL DESIGN SPECIALIZING IN ART THEORY AND PRACTICE | 130 Hours

For currently scheduled courses, see Art, page 36; Interior Design, page 67; Landscaping, page 68; and Photography, page 78. Adobe courses can be found starting on page 49.

ART 319

How Psychology Can Improve Your Art | 20

CHOOSE ONE:

ART 105

Japanese Woodcut/Moku Hanga | 30

VISUAL DESIGN — GENERAL (WITHOUT SPECIALIZATION) 130 Hours

ART 307

Making Art Your Business | 7.5

ART 121

Sculpting in Stone | 30

ART 316

Typography | 30

VISUAL DESIGN PROGRAMS

Choose from: · Any specialization course list

Maximum 50 hours may be chosen from:

· Other courses

· Other specializations · Other Courses

Minimum 80 hours from: ART 323

Abstract Painting 1 | 30

ICT 437

Adobe Illustrator | 30

ART 314

Art and Design in the Big Apple | 20

ART 310

Art History and Appreciation 1 | 20

ART 301

Art History and Appreciation 2 | 20

ART 313

Basic Sculpture in Clay | 30

ART 317

Branding: What Designers Need to Know | 30

ART 312

Chinese Ink Painting: Flowers and Birds | 30

ART 106

VISUAL DESIGN SPECIALIZING IN INTERIOR DESIGN | 130 Hours Minimum 80 hours from: INT 115

Accessorizing Interiors | 15

PHO 113

Architectural Photography | 18

INT 123

Bathroom and Kitchen Design | 20

INT 126

Classical Interior Design | 20

INT 105

Colour for Homeowners | 10

INT 100

Contemporary Residential Architecture | 10

INT 124

Decorating as a Business | 30

INT 109

History of Furniture | 10

Chinese Ink Painting (Shui-Mo) | 30

INT 106

Interior Design — A Career | 6

ART 318

Colour Theory 2 | 30

INT 102

Interior Design — Level 2 | 20

ART 109

Creative Acrylic Painting | 30

INT 101

Interior Design — Residential | 20

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

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certificates

“

The broad and diverse education I received helped me see that I wanted to move into an educator role, so becoming a trainer was a natural fit.

”

Cindy Rojas. Graduate.

Certificate in Adult Learning specializing in Workplace Learning. good thinking.

INT 107

Interior Design — What’s Comin’ and Goin’ | 16

INT 125

Interior Design Research: Finding the Tools | 20

INT 122

Kitchen Design | 3.5

INT 114

Sketching Interiors | 20

Maximum 50 hours may be chosen from: · Other specializations · Other Courses

VISUAL DESIGN SPECIALIZING IN PHOTOGRAPHY | 130 Hours Minimum 80 hours from: ICT 437

Adobe Illustrator | 30

ICT 436

Adobe Photoshop | 30

PHO 118

Applied Photography | 12

PHO 113

Architectural Photography | 18

PHO 103

Digital Photography — The Next Step | 15

PHO 123

Wedding Photography 1 | 21

PHO 109

Landscape and Nature Photography | 21

PHO 122

Photography — Lighting | 12

PHO 101

Photography 1 — Digital | 12

PHO 110

Photography 2 | 18

PHO 111

Photography in the Garden | 15

PHO 121

Portrait Photography | 21

PHO 120 Real Estate Photography | 12 PHO 106

The Business of Photography | 6

Maximum 50 hours may be chosen from: · Other specializations

OTHER COURSES LAN 100

Landscape Design | 20

LAN 117

Making the Most of Perennials | 10

LAN 116

Tree Care | 6

WORKPLACE LEARNING Online | 140 Hours 403.220.2952 adedlife@ucalgary.ca conted.ucalgary.ca/cal The Certificate in Workplace Learning helps you develop knowledge and skills to contribute to a rapidly changing and challenging workplace. This area will interest human resource and other organizational staff who are pivotal in creating tomorrow’s dynamic learning organization.

served to take the 300-hour Certificate in Adult Learning (See page 90). Before taking their first online course, students are required to take BMC 352 Learning Online. For a detailed description of the course and upcoming start dates, go to conted.ucalgary.ca/learningonline. Students who have already completed fully online courses in the past may apply for a prerequisite waiver for BMC 352 Learning Online. To apply, you must complete the Learning Online Prerequisite Waiver Application found under Forms and Policies at conted.ucalgary.ca Currently scheduled courses for this certificate start on page 33.

CORE COURSES | 140 Hours ADL 127

Collaborative Learning Teams | 30

ADL 123

Field of Adult and Community Education | 40

ADL 107

Learning in the Workplace | 40

ADL 124

Organizational Learning | 30

If you take one course each session, this certificate can be earned in approximately one year. Courses for this certificate are delivered online. This short-format certificate is best suited to students who already have significant experience in the field of adult learning, are looking for a way to expand their knowledge and, at the same time, formalize their experience and expertise within a certificate framework. New and aspiring professionals would be better

· Other Courses

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TO REGISTER: PAGE 1 | SEMINARS: PAGE 11 | COURSES: PAGE 32 | CAMPUS: MAIN OR DOWNTOWN (DT) | DAYS: MTWRFSU

certificates

DESIGNATIONS

Offered in collaboration... Professional Designations for personal and professional growth. In cooperation with professional institutes, associations and consultants, University of Calgary Continuing Education offers seminars and courses towards designations, for continuing education credit, to maintain a designation, or for personal and professional growth.

BUSINESS ANALYSIS 403.220.2988 business.conted@ucalgary.ca conted.ucalgary.ca/cbap In order to ensure that business requirements are properly captured â&#x20AC;&#x201D; a fundamental requirement for project success â&#x20AC;&#x201D; organizations are increasingly placing emphasis on the knowledge and capabilities of Business Analysts. Continuing Education and Procept Associates Ltd., an endorsed education provider with the International Institute of Business Analysis (IIBA), are working together to offer a program for professionals who are completing the Certified Business Analysis Professional (CBAP) designation. A summary of CBAP certification requirements can be found on the IIBA website: www.theiiba.org

BUSINESS ANALYSIS CERTIFICATE This program covers a wide range of techniques that can be applied to resolve diverse business problems. Courses focus on the core skills required to be an effective business analyst and are suited to both new and experienced analysts. To receive this certificate, each participant is required to successfully complete all courses totalling 11 training days.

COURSES PDS 147

Comprehensive Business Analysis Seminar Part 1 | 4 days

PDS 154

Comprehensive Business Analysis Seminar Part 2 | 4 days

PDS 215

Enterprise and Strategic Analysis | 3 days

Courses offered this session are on page 38.

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

BUSINESS PROCESS 403-220-2988 business.conted@ucalgary.ca Offered in collaboration with SatiStar Management Consulting, Continuing Education offers this five-day Lean Six Sigma (LSS) Green Belt Certification Training program for management personnel in manufacturing, engineering, maintenance, technical, quality, and other support areas. Students who successfully complete the exam at the end of the workshop will receive a Certificate of Course Completion and will have the option to go on to complete a LSS project, through SatiStar, to gain Lean Six Sigma Green Belt Certification. Students who have earned the Certificate of Course Completion will be able to assist LSS Black Belts in their improvement projects, and will also be able to lead their own LSS improvement projects.

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designations LEAN SIX SIGMA GREEN BELT CERTIFICATION TRAINING Lean Six Sigma is a methodology for quality improvement that relies on a collaborative team effort to improve performance using Six Sigma – a set of techniques and tools for process improvement. Lean Six Sigma Green Belt training is offered over five consecutive days from 8:30 am to 4:30 pm at the main or downtown campus. Students learn a globally-recognized methodology for rapidly and dramatically improving the output of their business processes. Participants learn how to improve their processes to maximize throughput, reduce costs and cycle time, and improve overall quality. Those interested in going on to Lean Six Sigma Green Belt Certification will be required to submit a completed project to Satistar within 365 days from the course completion date. Students must register for the project segment of Green Belt Certification training with Satistar for an additional fee of $550 within 365 days. If you have questions about project requirements, please contact SatiStar Management Consulting at contact@satistar.com. Participants who successfully complete the Green Belt project will receive the Lean Six Sigma Green Belt designation.

COURSE PDS 33

Lean Six Sigma Green Belt Training | 5 Days

A detailed description of this course can be found on page 48.

CONFLICT RESOLUTION 403.220.2988 business.conted@ucalgary.ca conted.ucalgary.ca/conflictresolution Offered in collaboration with the Justice Institute of British Columbia School of Community & Social Justice and Centre for Conflict Resolution, Continuing Education offers the Certificate in Conflict Resolution specializing in Family Mediation, Mediation/Third Party Intervention, or Negotiation. A shorter program — the Associate Certificate in Workplace Conflict — ladders into the larger certificates.

Courses can be taken individually or as part of the certificate programs, and will benefit anyone wishing to improve communication, collaboration or conflict resolution skills. Register for classroom courses with the University of Calgary. To register for online courses and assessments, call JIBC toll free at 1.877.528.5591. For information on the program, authorizations to enrol without prerequisites and credit for prior learning, email ccrplar@jibc.ca. Assessments must be booked through JIBC by emailing ccrassessments@jibc.ca. You may also call the JIBC information line at 1.877.799.0801. Information can be found at www.jibc.ca. For information on obtaining Chartered Mediator status in Alberta, please see: www.adrcanada.ca

ASSOCIATE CERTIFICATE IN WORKPLACE CONFLICT | 11 Days This certificate focuses on the workplace. All of the courses can be applied to the Certificate in Negotiation and the Certificate in Mediation/Third Party Intervention. Some can be applied toward the Family Mediation Certificate.

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CORE COURSES PDS 002

Foundations of Collaborative Conflict Resolution: Workplace Focus | 3 days

PDS 185

Negotiation Skills Level 1 | 3 days

PDS 009

Resolving Conflict on the Front Line: Demonstrating Leadership at Work | 3 days

PDS 229

Conflict Dynamics in Groups | 2 days

Plus a mail-in assessment.

CERTIFICATE IN CONFLICT RESOLUTION SPECIALIZING IN FAMILY MEDIATION | 40 Days The goal of the Family Mediation Certificate is to provide quality education and training in mediation within a family context that may be applied towards the minimum training requirements of Family Mediation Canada for certification as a Family Relations Mediator. This 20-credit certificate is 280 hours or 40 days long and is awarded upon successful completion of all classroom and online course requirements and an assessment. The Family Mediation Certificate is a joint offering from two divisions of the Justice Institute: the Centre for Conflict Resolution and the Corrections and Community Justice Division (CCJD). The CCJD courses are delivered online or by correspondence, while the Centre for Conflict Resolution courses are delivered in classrooms at various locations in British Columbia and at UCalgary. For a detailed learning path for this certificate, go to conted.ucalgary.ca/ conflictresolution

CERTIFICATE IN CONFLICT RESOLUTION SPECIALIZING IN MEDIATION/THIRD PARTY INTERVENTION | 36 DAYS This specialization is designed for people who perform mediation and third-party intervention in their jobs and for those who are planning to be self-employed as private practice mediators/interveners. The Mediation/ Third-Party Intervention specialization gives in-depth knowledge and skills in

TO REGISTER: PAGE 1 | SEMINARS: PAGE 11 | COURSES: PAGE 32 | CAMPUS: MAIN OR DOWNTOWN (DT) | DAYS: MTWRFSU

designations formal and informal mediation as well as other forms of third-party intervention. This 252-hour (36 training days) program is worth 18 credits and culminates in a Certificate in Conflict Resolution: Mediation/Third-Party Intervention Specialization upon completion of course hours and the final evaluation component. For detailed learning paths for this certificate, go to conted.ucalgary.ca/ conflictresolution

CERTIFICATE IN CONFLICT RESOLUTION SPECIALIZING IN NEGOTIATION | 36 days The ability to negotiate and resolve conflicts effectively has become a modern-day survival skill in professional and personal settings. In today’s workplace, employers consider conflict resolution skills to be essential for all employees, at all levels within the organization. This specialization provides an excellent opportunity to explore the broad field of conflict resolution, with an emphasis on negotiation skills. It will equip you with concepts and skills to improve your personal and working relationships by learning how to handle conflict more constructively. Negotiation is a conflict resolution process in which the people involved in the situation talk directly with each other to arrive at an agreement or decision. The Centre teaches an approach to negotiation that involves looking for mutually satisfactory solutions. This specialization is 252 hours (36 training days), worth 18 credits, and culminates in a Certificate in Conflict Resolution: Specializing in Negotiation upon successful completion of all course hours and the final evaluation component.

If you cannot find a course, it is likely scheduled for an upcoming session. Unless otherwise indicated, courses are available in both British Columbia and at the University of Calgary. It is not necessary to complete the required courses before taking elective courses. You may build your program according to availability and prerequisites.

FINANCE 403.220.2988 business.conted@ucalgary.ca http://conted.ucalgary.ca/cfa

CHARTERED FINANCIAL ANALYST EXAM PREPARATION (CFA®) The Chartered Financial Analyst® (CFA®) designation is one of the fastest growing professional credentials in the world and is a globally recognized standard for measuring the competence and integrity of investment professionals. Offered in collaboration with financial consultants, the CFA Review Seminars prepare candidates for the Level I, II, and III CFA® Examinations. Further information on the CFA® designation and exam registration is available at www.cfainstitute.org. Note: CFA Institute does not endorse, promote, review or warrant the accuracy of the products or services offered by other organizations or verify or endorse the pass rates they claim. CFA® and Chartered Financial Analyst® are trademarks owned by the CFA Institute (formerly AIMR®, or the Association for Investment Management and Research®). Currently scheduled courses for this program are on page 63.

For a detailed learning path for this certificate, go to conted.ucalgary.ca/ conflictresolution Currently scheduled courses for these certificates start on page 56.

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

HEALTH AND SAFETY 403-220-2988 business.conted@ucalgary.ca University of Calgary Continuing Education Health, Safety and Environment Certificate courses align with the requirements of the Canadian Registered Safety Professional (CRSP), a designation awarded by the Board of Canadian Registered Safety Professionals (BCRSP). The BCRSP sets the standard for the certification of occupational health and safety professionals in Canada to create the healthiest and safest workplaces in the world. Professionalism, high standards, continuous learning, and an established Code of Ethics drive the BCRSP. The Canadian Registered Safety Professional (CRSP)® is the mark of an OHS professional and a nationally recognized level of achievement within the OHS field. The Health, Safety and Environment Certificate core courses, along with several optional courses, align with the requirements of the Canadian Registered Safety Professional (CRSP) designation. Students who structure their program to take these courses emerge from the program well-prepared to write the CRSP exam. To prepare for the exam, students can take BMC 351 CRSP Exam Prep Course as part of their certificate. Upon completion of the University of Calgary Health, Safety and Environment Certificate program, the Board of Canadian Registered Safety Professionals may acknowledge 50 points towards Factor 1 (Formal Education) in the CRSP program. For more information on the BCRSP, go to https://www.bcrsp.ca/ Continuing Education courses that align with the CRSP designation include: BMC 201 Accident Theory and Incident Investigation 30 hours | Also Online BMC 281 Auditing of HSE Management Systems and Compliance | 30 hours

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designations BMC 351

CRSP Exam Prep Course | 20 hours

Integrated Workplace Health Management | 20 hours

Currently scheduled courses can be found in the Health, Safety and Environment section starting on page 64.

HUMAN RESOURCES 403.220.2988 business.conted@ucalgary.ca Human Resource Management Certificate core courses align with competencies required to obtain the Certified Human Resources Professional (CHRP) Designation. The Certified Human Resources Professional (CHRP) Designation is a Canada wide designation that recognizes achievement and capability in HR. Through a national examination and assessment process, each CHRP designate demonstrates the core competencies relevant to the HR profession. CHRP candidates must have a minimum of a bachelor’s degree and proven experience as an HR professional. Passing the National Knowledge Exam is the next step towards obtaining the CHRP. For more information about the CHRP visit the Human Resources Institute of Alberta website at http://www.hria.ca/ chrp-designation Human resource courses can be found in the Business and Management section that begins on page 39.

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IT SERVICE MANAGEMENT 403.220.2988 business.conted@ucalgary.ca conted.ucalgary.ca/itil The high reliance on information technology infrastructure by organizations has placed a significant demand on information system organizations to be both effective and efficient. The framework of Information Technology Infrastructure Libraries (ITIL) Service Management has now become the de-facto best practice worldwide for the provision of high-quality IT services that customers demand.

Continuing Education and Procept Associates Ltd. offer this program for professionals who are completing the ITIL V3 Foundation Certificate in IT Service Management. The course uses the ITIL framework, and prepares participants to write the ITIL Foundation Certificate in IT Service Management examination at the end of the course.

COURSE PDS 217

ITIL V3 Foundations | 3 Days

This course is not offered this session.

PMI’s Project Management Professional (PMP)® credential is an industryrecognized certification for project managers. Globally recognized and demanded, the PMP® demonstrates that you have the experience, education and competency to lead and direct projects. The courses in Continuing Education’s Project Management Fundamentals Certificate align with the requirements of the Project Management Professional (PMP)® Designation and prepare students to write the (PMP)® exam. Students who structure their program to take these courses emerge from the program well-prepared to write the (PMP)® exam. To prepare for the exam, students can take BMC 308 Project Management Professional (PMP)® Exam Preparation as part of their Project Management Fundamentals Certificate Program. For more information on PMI-SAC, go to pmisac.com. For more information on the PMP designation, go to pmi.org/certification.aspx. Continuing Education courses that align with the (PMP)® designation include: BMC 290 Leadership in Project Management | 40 hours Also Online BMC 301 Procurement and Contract Management | 15 hours

PROJECT MANAGEMENT 403-220-2988 business.conted@ucalgary.ca University of Calgary Continuing Education is a proud sponsor of the Project Management Institute – Southern Alberta Chapter (PMISAC). The chapter is focused on promoting project management principles within the community, business and practitioners.

BMC 302 Project Management: HR and Communication | 15 hours Also Online BMC 299 Project Management: Level I | 40 hours Also Online BMC 266 Project Management: Level II | 40 hours Also Online BMC 300 Project Quality Management | 15 hours BMC 308 Project Management Professional (PMP)® Exam Preparation | 40 hours

Currently scheduled courses can be found in the Project Management program area starting on page 79.

TO REGISTER: PAGE 1 | SEMINARS: PAGE 11 | COURSES: PAGE 32 | CAMPUS: MAIN OR DOWNTOWN (DT) | DAYS: MTWRFSU

designations QUANTITY SURVEYING

BMC 102 Construction Contract Law and Documents | 40 hours Also Online

403-220-2988 business.conted@ucalgary.ca

BMC 243 Control Systems in Construction Projects | 40 hours Also Online

Select University of Calgary Continuing Education courses are eligible for credit towards the Canadian Institute of Quantity Surveyors (CIQS) PQS/ECA and CEC/ECC professional designations.

BMC 110

Construction Costing | 40 hours Also Online

BMC 299 Project Management: Level 1 | 40 hours Also Online

Currently scheduled courses can be found in Business and Management starting on page 39.

to acquire the CRM designation, and to create an online profile with GRMI, go to http://www.rims.org/education/ Pages/CRMdesignation.aspx. To obtain a CRM designation, students must complete three risk management* courses available at University of Calgary Continuing Education: BMC 327 Risk Management Principles and Practices | 40 hours Also Online BMC 326 Risk Assessment and Treatment | 40 hours Also Online BMC 182 Risk Financing | 40 hours Also Online

Founded in 1959, CIQS is the premier professional association that sets the highest standard for construction and infrastructure economics in Canada. Designated Professional Quantity Surveyors (PQS) and Construction Estimator Certified (CEC) professionals counsel building owners, developers, designers and contractors at every stage of the design, procurement and construction process to help ensure a return on investment is delivered. Continuing Education courses that meet CIQS requirements are also eligible for credit toward the Professional Management Certificate specializing in Construction Management. The CIQS will review students on an individual basis on application for membership in the CIQS. Students can apply for credit on a course by course basis or when graduating from the certificate program. For more information, go to www.ciqs. org or contact Canadian Institute of Quantity Surveyors (CIQS) by emailing: info@ciqs.org. The following University of Calgary Continuing Education courses meet CIQS educational requirements: BMC 205 Business Management | 40 hours Also Online

BMC 206 Management Communications: Interpersonal Skills | 40 hours

RISK MANAGEMENT 403-220-2988 business.conted@ucalgary.ca University of Calgary Continuing Education is a recognized provider of risk management courses for the Risk and Insurance Management Society, Inc. This is a widely recognized qualification that provides risk managers a foundation of knowledge and skills needed to identify, assess, monitor and limit risks. The CRM is recognized by the Risk and Insurance Management Society (RIMS) and awarded by the Global Risk Management Institute (GRMI).

These courses are also eligible for credit toward the specialization course requirement for Continuing Educationâ&#x20AC;&#x2122;s Certificate in Professional Management specializing in Risk Management. Currently scheduled courses can be found in the Business and Management section, starting on page 39.

GRMI has three standardized exams that align with the CRM educational content and learning objectives. These exams will be administered by GRMI, not by the University of Calgary. There will be four opportunities to complete the exams each year. Each of the twohour CRM standardized exams will include multiple choice questions. The passing score is 70%. Students must notify GRMI after they have completed one of the three CRM courses. For more information on how

Also Online

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

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TRAVEL STUDY

A great way to see the world!

SINGAPORE

403.220.2952 adedlife@ucalgary.ca conted.ucalgary.ca/travelprograms Why is Continuing Education Travel Study an amazing way to see the world? Is it because you learn from, and travel with, an expert resource person who has a passion for our destination? Is it because you can travel worry free, knowing the trip logistics are being expertly handled? Is it because your fellow travellers are people like you — people who love to learn? It’s all of these things…and more. Travel Study programs are offered in association with academic departments at the University of Calgary. Each trip begins with a series of classes led by a resource person who is an expert in his or her field, and who will accompany you on your trip.

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BALI AND SINGAPORE Bali is an island paradise known for its unparalleled natural beauty: beaches, reefs, waterfalls, tropical forests and mountains. Part of the Indonesian Archipelago, it is also known for the arts — traditional and modern dance, sculpture, painting and music. On our visit to Bali, we will trek and climb to view beautiful waterfalls, hike into the jungle to explore a monkey habitat, attend world-class performances, visit ancient temples and, of course, catch a few rays of sunshine on gorgeous beaches. We will savour the richness of Balinese cuisine — a bounty of fresh vegetables, fruits, meats and fish laced with an abundance of spices. We then shift to Singapore, the spotless city-state at the southern tip of the Malay Peninsula. One of the world’s largest

commercial centres, Singapore is also a lush oasis. We will cruise the Singapore River, explore colourful gardens and delve into its history. Along the way we will discover why Singaporean chefs consistently bring home top awards from international culinary events. Their meticulous technique combined with the colour and flavour of Singaporean ingredients and the influence of Malaysia and China create beautiful — and amazingly tasty — dishes. Prepare for two weeks of paradise in Bali and Singapore. COURSE: TRA 177

Classes: Feb 3 - 10, 2016 | W | 7 - 9:30 pm | Main Travel: Feb 14 – 28, 2016 Accompanying Resource Person: John Gilchrist has taught Food and Culture programs for Continuing Education at the University of Calgary for over twenty years. He has also led travel programs to France,

TO REGISTER: 403.220.2952 | CAMPUS: MAIN OR DOWNTOWN (DT) | DAYS: MTWRFSU

travel study Italy, Scandinavia, Thailand and Cambodia and throughout the United States. John is a Calgary based food writer and instructor who has reviewed restaurants on CBC Radio One since 1980. He has written eleven bestselling books on dining in the Calgary area. He combines his fondness for food, wine and history on these UCalgary travel trips.

PORTUGAL: AN HISTORICAL AND GASTRONOMIC JOURNEY ENGLAND We have designed this 18-day trip through Portugal for travellers who enjoy exploring historical sites and monuments, consuming fine food and wine, and relaxing on a quiet river cruise. We begin in Lisbon, then travel briefly to the interior plain before heading north parallel to the Atlantic coast until we reach the Douro River, where we board our private boat for a week of cruising, wine tastings, and traditional village meals, and ending in the country’s second city, Porto, home of the fortified wine of the same name. Along the way we will visit Roman walled cities, Moorish palaces, Medieval monasteries, and Renaissance churches. COURSE: TRA 184

Classes: Mar 16 - 30, 2016 | W 7 - 9:30 pm | Main Travel: Apr 8 – 25, 2016

PORTUGAL

Accompanying Resource Person: John Humphrey, PhD did his first travel study trip, to Greece and Turkey, in 1977. Since then he has led trips to such locations as France, Tunisia, Libya, Italy, Egypt, Cyprus, Syria, Jordan, and especially Turkey. John retired from the University of Calgary in 2014 and is Professor Emeritus in the Department of Classics and Religion. The trip to the southeastern Aegean will be the last in his long career.

THE FIRST WORLD WAR IN WORDS AND WALKS A century after the War to End All Wars — World War One (1914-1918) — what remains? How can we better understand these events, which continue to shape our own world? One way is to enter the landscapes of England, Belgium and France to experience the physical remains of those events; to stand at the edge of a mine crater, to look up at the ridge near Vimy that Canadians assaulted in 1917, or to walk the trenches which still exist there. Another way is to hear the words of the men and women who tried to capture what the war meant for them, in memoires, poetry and fiction. This travel study brings together both of these approaches to truly understand what was. Through visits to sites and museums, we will come into direct contact with the everyday objects and the places experienced by combattants. We will also explore some of the most important and evocative writing of wartime experiences.

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

London’s Imperial War Museum offers an irreplaceable collection of artifacts of WWI. We will explore the war museum prior to travelling to the landscapes of the Western Front. We will visit the sites of important Canadian actions in the war, such as the Somme, BeaumontHamel, Vimy Ridge, Passchendaele and the Ypres Salient. Our own experience of place will be supplemented with the words of selected British and Canadian authors and poets including Siegfried Sassoon, Wilfred Owen, Ivor Gurney, Rebecca West, and Vera Brittain, along with Timothy Findley, Jane Urquhart, Joseph Boyden, and Michael Winter. COURSE: TRA 181

Classes: Aug 31 - Sep 7, 2016 | W 7 - 9:30 pm | Main Travel: Sep 9 – 22, 2016 Accompanying Resource Person: Harry Vandervlist earned a BA in English and French from York University, and an MA, in English from the University of Toronto. His first scholarly publication examined the official wartime anthology of verse entitled The Spirit of Man, edited by poet laureate Robert Bridges and supplied to Allied troops. Since 1991 Harry has taught modern British and Canadian literature at the University of Calgary. Nominated for awards as an undergraduate teacher and a graduate supervisor, he has a reputation for the clarity and enthusiasm of his teaching.

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travel study THE GREAT BEAR RAINFOREST: SPIRIT BEARS, GRIZZLIES AND ANCIENT FORESTS The temperate rainforests are among the richest habitats on Earth; supporting more life than their tropical counterparts. The largest expanse of these ancient forests stretches along the verdant coastline of British Columbia. Migrating salmon and hungry coastal bears go together like popcorn and the movies, and the Great Bear Rainforest is one of the world’s best places to witness this primordial drama. British Columbia, with roughly 150,000 black bears and 15,000 grizzly bears shuffling through its forested wild lands, is home to the largest combined population of these two bears in the world. Here, in the cool, shadowed woodlands of the coast, you can also find a rare white subspecies of the American black bear. Scientists call this enigmatic ursine carnivore the Kermode bear, but First Nations people know it as the ‘spirit bear.’ Our quest on this trip will be to experience the rich biological diversity of an overlooked corner of Canada, while at the same time experiencing exciting bear-viewing, bald eagles and gulls squabbling for leftovers, and the fragrance and spectacle of 90-metre-tall Sitka spruces and 1000-year-old western red cedars.

COURSE: TRA 175

Class: Sep 21, 2016 | W | 7 - 9:30 pm | Main Travel: Sep 26 - Oct 1, 2016 Accompanying Resource Person: Dr. Wayne Lynch is an internationally recognized naturalist, science writer and professional wildlife photographer. He is an elected fellow of the Explorers Club and Arctic Institute of North America, and has led trips for Continuing Education to Namibia, Brazil, Arctic Norway, East Africa, Galapagos Islands, and Antarctica.

MOUNTAIN MOOSE AND AUTUMN COLOUR In September, the air is refreshingly crisp and the aspen forests of the foothills of the Rockies are ablaze with golden foliage. This is the season of the moose when 400-kilogram bulls challenge each other for the right to breed. Every year, in the front range of the mountains, less than 200 kilometres from Calgary, moose gather in frost-encrusted meadows to reenact this primordial spectacle. As well, roadside grizzlies and black bears are fattening for hibernation, bighorn sheep are sleek and winterready, and bull trout are spawning. For naturalist Wayne Lynch, the moose is the most impressive animal in the Rocky Mountains. It is the

BRITISH COLUMBIA

largest member of the deer family but surprisingly difficult to glimpse let alone to observe intimate courtship behaviour. In mid-September, in the open meadows of Spray Valley, Peter Lougheed, and Elbow-Sheep Wildland Provincial Parks, it’s possible to watch moose on many mornings materialize out of the mist. There are huge bulls with racks spanning two metres and weighing 27 kilograms, cows in heat, juveniles and calves all sloshing together in the mud and willows. At times, as many as a dozen moose may gather at the same location. Add to this exciting scene the blush of a golden sunrise as it paints the surrounding peaks and you have a wildlife spectacle not to be forgotten. Accommodation throughout will be at the Mount Engadine Lodge. COURSE: TRA 180

Class: Sep 7, 2016 | M | 7 - 9:30 pm | Main Travel: Sep 16 - 18, 2016 Accompanying Resource Person: Dr. Wayne Lynch is an internationally recognized naturalist, science writer and professional wildlife photographer. He is an elected fellow of the Explorers Club and Arctic Institute of North America, and has led trips for Continuing Education to Namibia, Brazil, Arctic Norway, East Africa, Galapagos Islands, and Antarctica.

ROCKIES

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TO REGISTER: 403.220.2952 | CAMPUS: MAIN OR DOWNTOWN (DT) | DAYS: MTWRFSU

travel study Easter Island Extension No other island in the Pacific has generated the historical excitement, ecological speculation and strong tourism interest of Easter Island. The island’s iconic stone heads, averaging four metres in height and 12 tonnes in weight, are recognized the world over. The story of how ancient Polynesians colonized this isolated speck of land, thrived, and then succumbed to environment collapse offers a fascinating glimpse at humanity and a poignant travel experience. It’s little wonder that Easter Island is frequently listed by travel magazines as one of the ‘must-see’ destinations in the world.

MAGDALEN ISLANDS

COURSE: TRA 165

WILD ARGENTINA & CHILE WITH EASTER ISLAND EXTENSION

Classes: Nov 2 - 9, 2016 | W 7 - 9:30 pm | Main Travel: Nov 14 – 29, 2016 Extension: Nov 29 - Dec 5, 2016 Accompanying Resource Person:

Supporting the vast bulk of South America is a great wedge of continent called Patagonia. Here, at the southern tip of Argentina and Chile, giant waves, born on the shores of Antarctica, assault wild rocky beaches. Clusters of black and white penguins pitch and porpoise in the roiling surf and then shuffle ashore. Here also, great tracts of grasslands, brightened with colourful patches of wildflowers, sweep beneath immense cerulean skies and nurture exotic creatures with exotic names such as gauanaco, rhea, tinamou, huemul and mara. And above it all rise the chiselled flanks of the mighty Andes and the windswept wings of the largest flying creature on earth, the magnificent Andean condor. One of the great scenic spectacles in Patagonia is Fitz Roy Massif, in Parque National Los Glaciares in southern Argentina. Seeing that cluster of peaks for the first time, most people are deeply impressed by their raw jaggedness and the steepness of their granite flanks. The indigenous people called Fitzroy “ the smoking mountain” because of the mantle of cloud that often enshrouds its summit.

Dr. Wayne Lynch is an internationally recognized naturalist, science writer and professional wildlife photographer. He is an elected fellow of the Explorers Club and Arctic Institute of North America, and has led trips for Continuing Education to Namibia, Brazil, Arctic Norway, East Africa, Galapagos Islands, and Antarctica.

HARP SEAL HELICOPTER ADVENTURE In the world of nature, no animal exemplifies cuteness more than a newborn harp seal pup. Its large black eyes, curious unwary nature, and spotless white fur make it a universal symbol for innocence and vulnerability and since the 1970s, a magnet for Eco tourists. Each year, for two to three weeks, the sea ice near Quebec’s Magdalen Islands in the Gulf of St. Lawrence is home to hundreds of thousands of pregnant harp seals that come to the area, each to give birth and nurse their single

ANDES

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

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travel study

SERENGETI

pup. Landing by helicopter on the featureless sea ice surrounded by thousands of pups vocally imploring their mothers to nurse them is a nature experience like no other. COURSE: TRA 179

Class: Feb 22, 2017 | W | 7 - 9:30 pm | Main Travel: Mar 1 – 8, 2017 Accompanying Resource Person: Dr. Wayne Lynch is an internationally recognized naturalist, science writer and professional wildlife photographer. He is an elected fellow of the Explorers Club and Arctic Institute of North America, and has led trips for Continuing Education to Namibia, Brazil, Arctic Norway, East Africa, Galapagos Islands, and Antarctica.

TANZANIA AND THE SERENGETI PLAINS The Serengeti ecosystem is arguably one of the greatest wildlife areas in the world. Here, in an annual spectacle unmatched on the planet, 1.5 million wildebeests, 200,000 plains zebras and 250, 000 Thomson’s gazelles drift back and forth across the African savannah in search of the vital green flush of grass that follows the seasonal rains. In February each year, these life-giving rains transform the southern Serengeti in Tanzania into verdant grassland and the great herds gather there to give birth to a new generation. In the short span of a few weeks, half a million wobbly wildebeest calves struggle to gain their balance in the tenuous first minutes of life. We will be there to witness this breath-taking natural wonder.

extraordinary setting, it feels as if little has changed since humankind’s distant ancestors strode across a fresh field of volcanic ash leaving us a fossilized signature of their passage. When you travel these wild African plains you discover a state of being where glorious nature can rejuvenate and inspire the hungriest of human souls. COURSE: TRA 161

Classes: Mar 8 - 15, 2017 | W 7 - 9:30 pm | Main Travel: Mar 23 - Apr 8, 2017 Accompanying Resource Person: Dr. Wayne Lynch is an internationally recognized naturalist, science writer and professional wildlife photographer. He is an elected fellow of the Explorers Club and Arctic Institute of North America, and has led trips for Continuing Education to Namibia, Brazil, Arctic Norway, East Africa, Galapagos Islands, and Antarctica.

With the newborns come the uninvited dinner guests: lithe tawny lions, fleetfooted cheetahs, rapacious hyenas, cunning jackals and flights of hungry vultures. Add to this wilderness marvel, scores of multi-coloured birds, the soothing silhouettes of umbrella acacia trees, the boisterous bellowing of water-loving hippos, and the star-littered night skies and you have the ingredients for a life-altering experience. In this

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TO REGISTER: 403.220.2952 | CAMPUS: MAIN OR DOWNTOWN (DT) | DAYS: MTWRFSU

educational travel

ALSO OF INTEREST...

EDUCATIONAL TRAVEL

NEW

403.220.2952 adedlife@ucalgary.ca

Educational Travel is a new program that was created in response to student feedback. This travel program is in addition to Continuing Education’s popular Travel Study (see page 122). Educational Travel takes a costsaving approach to excursions and focuses on experiential learning.

Art and Design ART AND DESIGN IN THE BIG APPLE Take a creative crunch of the Big Apple! This group excursion to New York City offers an exceptional curated art experience, tailored for those with a passion for learning and a love of travel. Exploring together, by transit and on foot, we will discover Manhattan’s history, art and culture. We will travel in time through historic collections of the Metropolitan Museum, medieval cloisters and cathedrals, gothic revival and neoclassical architecture

of Manhattan, concluding with a tour to the Guggenheim’s modern art collections. During our six-day stay, there will be ample free time for you to experience this creative mecca on your own. A total of 20 course hours will be granted to Visual Design Certificate students who fulfill a journaling component for grading. Note: Fee does not include airfare, airport shuttle, and most meals. Accommodations are mid-range. Registration deadline is March 30, 2016.

BAMFIELD MARINE SCIENCES CENTRE

Liberal Arts FALL MIGRATION ON THE WEST COAST OF VANCOUVER ISLAND This west coast experience at the Bamfield Marine Sciences Centre provides unparalleled access to unique coastal, marine and rainforest habitats and exceptional species diversity. Your adventure includes boat trips, experimentation and observations in the laboratory, presentations and field trips to beaches and a rain forest. You will take on the role of oceanographer and examine the biotic and abiotic characteristics of the ocean and observe marine mammals and birds. Walk on beautiful beaches and explore the intertidal wonders including sandy shores, algae, tidepools, sculpted stones and sea stars. Ospreys and eagles can often be seen in their natural habitat! You will hike part of the world-class West Coast Trail through a coastal temperate rain forest. Accommodation is university dorm style with two persons per room. Field trips, labs and workshops will be guided by on-site educators. COURSE: FIF 400 | 10 Hours | $949 + GST

NEW YORK

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

002 | Aug 24 | W | 6:30 – 8 pm | Main Travel: Sep 6 - 10 | TWRFS | Bamfield Marine Sciences Centre

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general information

GENERAL INFORMATION To reach the main telephone menu and for general inquiries: 403.220.2866 or 1.866.220.4992 (Outside of Calgary)

INFORMATION FOR ALL COURSES AND CERTIFICATES AGE REQUIREMENT

To register for a UCalgary Continuing Education course, you must be 18 years of age or older, unless otherwise specified, as in the case of programs that have been designed for youth.

GST

The Goods and Services Tax is additional when applicable.

REGISTRATION RECEIPT AND COURSE LOCATION

Receipts include the location of the course, applicable notes and transaction details. Receipts are automatically emailed to registrants and mailed only upon request. The location of your course can also be found in the My ContEd student portal by clicking on My Course Schedule.

COURSE CANCELLATION

If a course is cancelled due to insufficient enrolment or other unforeseen circumstances, all registrants will receive a full refund, or may choose to transfer without charge to another course.

INCOME TAX RECEIPTS (T2202A)

T2202A income tax receipts for eligible non-credit courses are available for download through the My ContEd portal in February. For more information, go to conted.ucalgary.ca and click on Forms and Policies. UCalgary Employee Tuition Support is considered a non-taxable benefit for employees of the University of Calgary. Employees should NOT request T2202As for courses paid via tuition support.

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SPECIAL NEEDS

Please advise Continuing Education of any special needs requirements, such as disability and/or dietary requirements (if meal is included). Also, visit the UCalgary Student Accessibility Services website at: ucalgary.ca/access/

YOUR PRIVACY

Continuing Education is committed to protecting the privacy of its students. Personal information is collected under the authority of the Post-secondary Learning Act. You will be asked to provide contact information when you register with Continuing Education or request information about Continuing Education courses and programs. You will be sent a UCID number and password. You can access your personal information through the My ContEd Student Portal using the assigned UCID number and password. The personal information you submit will form part of your student record and will be used to respond to your inquiries, to send you information about your application for admission to a course or program, to send you information about the courses and programs in which you are registered, and to prepare aggregate statistical data. On your student profile, you will have the ability to opt in to receive information about courses and programs offered by Continuing Education.

TO REGISTER: PAGE 1 | CERTIFICATES: PAGE 88 | DESIGNATIONS: PAGE 117 | CAMPUS: MAIN OR DOWNTOWN (DT) | DAYS: MTWRFSU

general information TRANSPORTATION AND PARKING The main and downtown campus are easily accessible by LRT and Calgary Transit bus routes. Visit www.calgarytransit.com or call 403.262.1000 for route assistance.

PARKING MAIN CAMPUS

Temporary parking passes are available on the Main Campus for Continuing Education students. The passes can be purchased at the time of registration by phone or in person. The passes are available prior to the start of each term. When purchasing, please indicate the term for which you require parking. Passes will be valid for lots #32 and #34 after 3:30 pm Monday to Friday and all day on Saturdays and Sundays. Passes will be sold on a first-come, first-served basis and quantities are limited. Space is not guaranteed for pass holders. Refunds will be issued only in the event your class is cancelled.

PARKING DOWNTOWN CAMPUS There is a covered pay parking lot attached to the University of Calgary Downtown Campus and many pay surface and underground lots in the downtown area. See conted.ucalgary.ca/parking.

REFUND, WITHDRAWAL, AND TRANSFER POLICY Note: ‘course’ denotes any ContEd offering (course, seminar, workshop, etc.)

REFUND AND WITHDRAWAL POLICY

Unless otherwise stated in the Receipt Notes section on your Confirmation of Registration, the following refund policy and deadlines apply. · If notice of a student’s withdrawal from a course is received ten calendar days or more prior to the start date of the course, the student may withdraw and receive a full refund.

· If notice of a student’s withdrawal from a course is received less than ten calendar days prior to the start date of the course, a refund will not be issued. Failure to return course materials included in the fees — in mint condition — at the time of withdrawal will result in the cost of the materials being deducted from the refund. Exceptions to the policy include: Full-time, fast-track, professional designations, Academic Preparation, Travel Study, and others as stated on the confirmation of registration.

For courses less than 30 hours in length: · Requests to transfer out of a course will be allowed only if received at least 10 days prior to the start date. No transfer fee will be applied. · Failure to return course materials included in the fees—in mint condition—at the time of transfer will result in the cost of the materials being added to the transfer fee. · In some cases the transfer fee may be adjusted to include non-refundable costs incurred by Continuing Education on behalf of the student. Exceptions to this policy include:

Refunds will be made via the original payment method. A refund by cheque may take two weeks or more to process.

· Full-time, fast-track, professional designation, and Travel Study programs, and others as stated on the confirmation of registration.

TRANSFER BETWEEN COURSES

PARTICIPANT SUBSTITUTION

Unless otherwise stated on the Confirmation of Registration, the following transfer policy, deadlines and fees apply. When transferring to a course where the fee is less than the course in which the student originally registered, the student will be reimbursed the difference (minus a transfer fee when applicable). Refunds will be made via the original payment method. A refund by cheque may take two weeks or more to process. Alternatively, a student will be responsible to pay the difference in fees when transferring to a course where the fee is greater than the course in which the student originally registered (plus a transfer fee when applicable). For courses equal to or greater than 30 hours in length: · Requests to transfer out of a course will be allowed prior to the start of the second class session (or, in the case of online courses, prior to seven days following the commencement of the class). · If the request to transfer out of a course is received at least 10 days prior to the start date, a transfer fee will not be applied. · If the request to transfer out of a course is received less than 10 days before the start date, a $25 transfer fee will be applied.

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

Some Continuing Education programs may accommodate requests to substitute an eligible participant in place of the initial registrant. Call 403.220.2866 for details.

CERTIFICATES, GRADES AND GRADUATION ADMISSION REQUIREMENTS

To register for a UCalgary Continuing Education course, you must be 18 years of age or older, unless otherwise specified, as in the case of programs that have been designed for youth. A minimum of a senior high school diploma and relevant workplace experience is recommended for most certificate programs; however, we encourage you to discuss your situation and needs with a Continuing Education customer representative.

CERTIFICATE ADMISSION PROCESS

A student who is applying for admission to a UCalgary Continuing Education certificate program must complete the application form and pay a nonrefundable fee. The form can found at conted.ucalgary.ca under Forms and Policies, or the Register tab. Admission to the program will lock in the certificate requirements leading to your graduation.

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general information Prior to admission, an applicant whose primary language is not English must demonstrate English language proficiency. For details go to conted.ucalgary.ca, and click on the Register tab where you will find English Language Requirements.

PREREQUISITE AND PROFICIENCY

We recommend students complete core courses before taking other courses in a certificate program. Prerequisite: Course that must be completed prior to registering in a course. Proficiency: Level of skill or knowledge that is recommended prior to registering in a course.

ATTENDANCE AND PERFORMANCE

You are strongly urged to attend all sessions. Some courses have specific attendance requirements. While instructors will assist students who must be away occasionally for work related travel or medical reasons, it is not appropriate to plan holidays during the session. Missing more than 25 percent of class hours may result in a failing grade. Continuing Education may review a student’s progress at any time and in the case of unsatisfactory performance, may refuse permission for the student to continue in the certificate program.

GRADUATION REQUIREMENTS FOR ALL CERTIFICATE PROGRAMS

A student must satisfy all requirements including: · Successfully complete the core, option and elective program requirements. · Attain a minimum of a C in all courses used to meet program requirements. · Attain minimum instruction hours to meet program requirements. Note: In the case that a student attains a grade of C-, D+, or D in ONE course, the program director and Registrarial Services have the discretionary authority to approve a student for graduation. It will be the student’s responsibility to contact the program director to request approval.

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It is the student’s responsibility to ensure that all requirements for graduation are fulfilled in a timely fashion. To assist students in this, advisors are available to meet with students to review their status and determine outstanding requirements. When all requirements are fulfilled, it is the student’s responsibility to apply to graduate.

TRANSCRIPTS

For information about official transcripts of Continuing Education Certificate programs please call 403.220.4705. For academic upgrading course transcripts, call 403.220.2952. The fee is $10 (GST exempt) per official transcript, and includes a student copy. VISA, MasterCard or American Express must be used if ordering by phone. Go to conted.ucalgary.ca and click on Forms and Policies for the online transcript request form.

PRIOR LEARNING ASSESSMENTS

· Esmail Safana Farzana Fayaz Bharwani Bursary (Professional Management and Marketing Management Certificates) · Human Resources Institute of Alberta Award (Human Resource Management Certificate) · Kay A. Pringle Memorial Scholarships (some Management Certificates) · Thomas Brown and Linda Harvey Scholarship Application (Environmental Management Certificate)

ADDITIONAL INFORMATION

For details on the following topics, go to conted.ucalgary.ca and link to Forms and Policies. · Appeals and Reappraisals · Application for Certificate Graduation · ContEd Grading System and Grades · Duplicate Statement of Grades · Examinations · Financial Assistance · Safewalk

Each Continuing Education Certificate Program has specific policies regarding the award of advanced standing credits or seminar credits for prior learning. For more information please refer to the web page for individual certificate programs or call 403.220.2866.

FUNDING AND SCHOLARSHIPS Awards are given to deserving students not only for their academic achievement, but also for community involvement. Award sponsors include corporate and private donors.

To apply, you must meet eligibility criteria and submission deadlines. We encourage you to review the following list and apply for all funding and scholarships that you may be eligible for: · Canada - Alberta Job Grant · Continuing Education Endowment Award (Visual Design, Adult Learning, Writing Certificates) · Dick Martin Scholarship Award (Health, Safety, and Environment Certificate)

TO REGISTER: PAGE 1 | CERTIFICATES: PAGE 88 | DESIGNATIONS: PAGE 117 | CAMPUS: MAIN OR DOWNTOWN (DT) | DAYS: MTWRFSU

index

Index of Courses A Accident Theory and Incident Investigation 64 Accounting for Non-Financial Managers 15 Accounting Fundamentals 39 Adobe Illustrator 49 Adobe Illustrator Advanced 49 Adobe InDesign 49 Adobe Photoshop 49 Adobe Photoshop Advanced 50 Adults as Learners 33 Advanced Finance and Corporate/ Legal Structures 81 African History Since 1800 74 Agile Software Development 50 Amazing Creations of the Ancient World 74 American Cold Warriors 73 Analytical Thinking for the Business Analyst 38 Anatomy of Death in the Roman World: Skin and Bones 73 Applied Naturopathic Nutrition for Your Health 74 Arabic 1 69 Arabic 2 69 Architectural Photography 78 Art and Archaeology of Ancient Peru 74 Art and Design in the Big Apple 37, 127 Art History and Appreciation 2 36 Art of Container Gardening 68 Art of Giving and Receiving Criticism 16 Art of Reframing (CCR 208) 57 Assessment and Material Development 82 Assessment Practice in Career Development 33 Astronomy and Astrophysics: Planets, Stars and Stellar Evolution 73 Auditing of HSE Management Systems and Compliance 60, 64 Avoiding Construction Disputes 39, 79

B Bali and Singapore 122 Bathroom and Kitchen Design 67 Biology 2 33 Branding: What Designers need to Know 36 Building a Data Warehouse 50 Building a Positive Workplace 39 Building BI OLAP Solutions 50

Building BI Reporting Solutions 50 Building Database Applications with Microsoft ADO.NET and C# 51 Building Great Customer Relationships 16 Building Trust in the Work Environment 16 Building Web Applications with Microsoft ASP.NET and C# 51 Building Your Communication Toolbox (CCR 102) 56 Business and Leadership for HSE Professionals 64 Business Communication for Internationally Trained Professionals 40 Business Intelligence Introduction 51 Business Intelligence Self-Service 51 Business Law 40 Business Management 40 Business Partnering for Results 17 Business Strategy 40

C Career Development Foundations 34 Carpets and Textiles Close Up: Exploring Nickle Galleries’ Collections 10 CFA Review Seminars 63 Change Management 40 Chemistry 1 33 Chemistry 2 33 Chinese Ink Painting (Shui-Mo) 36 Chronic Disease and Your Health 10 Churches and Cathedrals: Decoding Sacred Symbolism 73 Classical Music: Everything You Ever Wanted to Know and More 75 Coaching for Quality Performance 17 Coaching to Lead 17 Collaborate to Innovate 12 Collaborative Learning Teams 34 Colour for Homeowners 67 Colour Theory 1 37 Colour Theory 2 37 Communicating Interculturally 40 Communication Strategies for Leading Groups 40 Compensation: Design and Practice 40 Comprehensive Business Analysis Seminar – Part 1 38

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

Comprehensive Business Analysis Seminar – Part 2 38 Computer Programming Level 1 51 Computer Programming Level 2 51 Computer Programming Level 3 51 Conducting Effective Interviews 41 Confidence in Communication 18 Conflict Dynamics in Groups (CCR 210) 57 Conflict Management 41 Conquering Your Fear of Public Speaking 18 Construction Costing 41 Control Systems in Construction Projects 41 Copy Editing and Proofreading 84 Copywriting — Words that Sell 85 Corporate Documentation Control 51 Corporate Event Planning 41 Corporate Social Responsibility 41, 60 Creating Programs in Adult Education 34 Creative Acrylic Painting 37 Creative Conflict Resolution: Making the Most of Differences 18 Creative Negotiating 19 Creative Writing Exploration 85 Creative Writing Final Project 85 Crime in the Workplace 42 CRSP Exam Prep Course 64 Cultivating Innovation in Your Organization 12 Culture in Language Teaching 82

D Data Modeling for IT Projects 51 Dealing with Anger (CCR 190) 57 Dealing with the Difficult Conversation 19 Define and Refine Your Leadership Presence 12 Defining Issues and Setting the Agenda (CCR 201) 57 Designing Learning 34 Design Principles 37 Digital Marketing 42 Digital Photography — The Next Step 78 Digital Product Design 52 Digital SLR Photography — Fast Class 78 Disability Management: An Integrative Approach 42, 64

131

index Diversity in Adult Learning 34 Document Design 85 Document Management Principles 52 Do Less and Achieve More: Zone of Optimal Performance 19 Drawing 1 37 Dutch 1 69 Dutch 2 69

Ethics for Professional Practice 34 Evaluating Document Management Software 52 Evaluating Program Outcomes 34 Evaluation of Canadian Oil and Gas Properties 59 Evenings with Alberta Ballet 75 Evenings with the Calgary Philharmonic 75 Exploring the History of the University of Calgary 10

Economics for Business 42 Ecosystems: Functions and Impacts 61, 64 Effective Writing in the Workplace 20 E-Learning: Principles and Practice 34 Emergency Planning for Industry 42 Emergency Response 65 Emerging Leaders 15 Emotional Intelligence 20 Emotional Intelligence: The Leader’s Advantage 42 Employee Benefits 42 Employee Communications 42 Employee Development and Training 42 Employee Relations: Policy Design and Documentation 43 Empowering and Motivating Others Through Effective Delegation 20 Encore Careers: Creating a Second Act with Purpose and Passion 76 Energize Your Workplace: Inspiring and Motivating People 21 Engineering 59 English 2 32 English as a Second Language 59 Enhancing Leadership Impact with Creativity Tools 13 Enterprise and Strategic Analysis 38 Environmental Impact Assessments and Reporting 61 Environmental Issues and Canada’s Aboriginal Communities 61 Environmental Law 62, 65 Environmental Risk Management and Communication 62 Environmental Site Assessment 62 Environmental Stewardship and Sustainability 43, 62, 65 Ergonomics 43, 65 ESL 1 59 ESL 2 60 ESL 3 60 ESL 4 60 ESL 5 60

Facilitating Adult Learning 35 Facilitation Skills 21 Facility Documentation Control 52 Fall Migration on the West Coast of Vancouver Island 76, 127 Field of Adult and Community Education 35 Financial Analysis and Planning for Non-Financial Managers 21 Fire Prevention and Safety 65 Foundations of Collaborative Conflict Resolution (CCR 100) 57 Foundations of Collaborative Conflict Resolution: Workplace Focus (CCR 101) 57 Foundations of Personal Financial Management 78 French Conversation 70 French I 70 French II 70 French III 70 French IV 70 French V 70 French VI (Français pré avancé 70 French VII (Français avancé) 70 French Immersion Weekend 70 Fundamentals of Supervision 22

132

G Gathering Requirements for BI Projects 52 German 1 70 German 2 70 German 3 70 German Conversation 70 Get Organized! Improve Your Workflow and Boost Your Productivity 22 Getting Things Done Through Influence 22 Global Warming and Climate Change 43, 62 GMAT Test Preparation 33 Good Writing is Good Business 23 Grants, Sales and Funding Proposals 85 Greek 1 (Modern) 70 Growing Your Own Food Garden 69

H Harassment Investigations 43 Harp Seal Helicopter Adventure 125 Hazard Assessment and Risk Management 65 Health and Safety Management Systems: The Basics 43, 66 Helping Skills in Career and Academic Advising 35 Hidden History: The Mount Vesuvius Region 75 History of Design 37 History of Video Production 52 HR Perspectives on Work-Life Integration 43 HTML5 and CSS3 with jQuery 52 Human Behaviour in Organizations 44 Human Resource Management 44 Human Resources Information Management 44

I Importance of Human Factors 66 Improving Communication at Work 23 Integrated Marketing and Communications 44 Integrated Workplace Health Management 66 Integrative Listening: The Leader’s Edge 23 Intelligence in the Late Cold War and Beyond 73 Intensive Grammar and Style Clinic 84 Interior Design – A Career! 68 Interior Design Research: Finding the Tools 68 Interior Design — Residential 68 Interior Design: What’s Comin’ And Goin’ 68 Introduction to Environmental Management 62, 66 Investing for Success Level 1 78 Investing for Success Level 2 78 Issues Management and Risk/ Crisis Communications 44 Italian 1 70 Italian 2 70

J Japanese 1 71 Japanese 2 71 JavaScript Advanced 52 JavaScript and the DOM 52 Journal Writing with Purpose 84

K Kitchen Design 68 Korean 1 71 Korean 2 71

TO REGISTER: PAGE 1 | CERTIFICATES: PAGE 88 | DESIGNATIONS: PAGE 117 | CAMPUS: MAIN OR DOWNTOWN (DT) | DAYS: MTWRFSU

index L Land and Survey Documentation 52 Landscape and Nature Photography 78 Landscape Design 69 Leadership Fundamentals 44 Leadership in Action 24 Leadership in Project Management 45, 79 Leading for Impact and Resonance 13 Leading to Engage Employees 24 Leading with Confidence and Courage 24 Leading Yourself and Others Through Change 25 Lean Six Sigma Green Belt Training 48 Learning in the Workplace 35 Leave a Lasting Impression and Increase Your Success 25 Leonardo da Vinci: A Man of Mystery 9 Leveraging Generational Differences at Work 25 Linguistic Structures 82

M Making the Most of Perennials 69 Management Communications: Interpersonal Skills 45 Managing Investigations 45 Managing Modifiable Documentation 52 Managing Projects with Microsoft Project 53 Mandarin 1 71 Mandarin 2 71 Marketing: Business to Consumer 45 Marketing Principles 45 Mastering Work and Life Satisfaction 26 Math 1 32 Math 2 32 Math 3 33 Mediating Workplace Disputes 45 Mediation Skills Level I (CCR 180) 57 Mediation Skills Level II (CCR 290) 58 Meeting the Challenge of Leadership 26 Mental Toughness: Training for Success 26 Mentoring Skills 27 Metabolic CSI: What’s in the Blood? 8 Metrics and Measurement 45 Microsoft Access Level 1 53 Microsoft Access Level 2 53 Microsoft Access Level 3 53 Microsoft Excel Level 1 53 Microsoft Excel Level 2 53 Microsoft Excel Level 3 53 Microsoft Macros and VBA Level 1 53 Microsoft Macros and VBA Level 2 53 Microsoft Outlook Levels 1 and 2 53 Microsoft PowerPoint Levels 1 and 2 54 Microsoft Project Levels 1 and 2 54 Microsoft SharePoint Levels 1 and 2 54

Microsoft SQL Server Administration Level 1 54 Microsoft SQL Server Administration Level 2 54 Microsoft SQL Server Development Level 2 54 Microsoft Word Level 1 54 Microsoft Word Level 2 54 Microsoft Word Level 3 55 Mindfulness Meditation 77 Mindfulness Meditation 2 77 Mixed-Use Real Estate Development 81 Motion Graphics 55 Mountain Moose and Autumn Colour 124 Mysteries of the Ancient Maya 75 Mystics, Martyrs, and Madmen: History of the Crusades 74

N Natural Gas Processing Short Course 59 Naturopathic Medicine Level 2 74 Navigating Through Ethical Decisions 27 Negotiating Skills for Women 27 Negotiating With Difficult People: Making It Hard To Say No (CCR 207) 58 Negotiation Skills Level I (CCR 170) 58

O Occupational Hygiene: The Basics 46, 63, 67 Oil Sands: Overview, Environmental Impacts, and Regulations 46, 63, 67 Old Age is not for the Faint of Heart: Transitions for Older Adults 77 Organizational Learning 35 Overview of Strategic Planning 28

P Parent Effectiveness Training 77 Parenting Today’s Teen 77 Part Time ESL Placement Test 59 Performance Management 46 Personality Psychology: The Science of Who We Are 7 Personnel Security 46 Photography I — Digital 79 Photography in the Garden 79 Photography — Lighting 78 Physical Security Planning 46 Physics 2 33 Polish 2 71 Portrait Photography 79 Portugal: an Historical and Gastronomic Journey 123

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

Portuguese 1 (Brazilian) 71 Portuguese 2 (Brazilian) 71 Portuguese (Brazilian) for Travellers 71 Power and Science of Coaching 28 Powerful Presentations 28 Procurement and Contract Management 79 Project Management and Risk 80 Project Management: HR and Communication 79 Project Management: Level I 46, 80 Project Management: Level II 46, 80 Project Management Professional (PMP)® Exam Preparation 80 Project Planning: Hit the Ground Running 81 Project Quality Management 81 Pronunciation 60 Public Relations 47

R Real Estate Law 82 Real Estate Marketing 82 Recruitment and Selection 47 Regulations, Roles, and Responsibilities for HSE Professionals 67 Reinventing Your Life from Ordinary to Extraordinary 29 Relational Databases Fundamentals 55 Resolving Conflict in Groups Level II: Facilitating the Collaborative Process (CCR 260) 58 Resolving Conflict on the Frontline: Demonstrating Leadership at Work (CCR 200) 58 Rightsourcing in IT for Project Managers 81 Risk Assessment and Treatment 47 Risk Financing 47 Risk Management Principles and Practices 47 Risk Navigation: Strategies for Major Capital Projects 81 Russian 1 72

S Sales Management and Strategies in Real Estate Development 82 SAP Project Management 81 S’Blood, I’m Speaking Shakespeare!?! 8 Schizophrenia: Truths and Myths 8 Science Writing 85 Sculpting in Stone 37 Security Law 47 Shifting from Positions to Interests (CCR 202) 58 Sign Language 101 69 Sign Language 102 69 Sign Language 103 69 Sketching Interiors 68

133

index Social Media and More 35, 85 Social Media Strategies 48 Spanish 1 72 Spanish 2 72 Spanish 3 72 Spanish 4 72 Spanish 5 72 Spanish 6 72 Spanish 7 72 Spanish Conversation 1 72 Spanish Conversation 2 72 Spanish For Travellers 1 72 Spanish Module I 72 Spanish Module II 72 Sport in Ancient Greece 7 Strategic Planning 48 Strategic Planning for Public Relations 48 Strategic Writing for Public Relations and Marketing 86 Strengthening Your Leadership Skills 29 Stress and Fatigue Management 48, 67 Stress Less: Managing What’s On Your Mind 29 Successful Teams: How to Build Them 30 Succession Planning for the 21st Century Workforce 48 Systems Thinking: Creative Solutions to Complex Problems 13

T Tanzania and the Serengeti Plains 126 Taxation of Canadian Oil and Gas Companies 76 Teaching Online 36 Teaching Practicum — ESL 83 Teaching Skills and Systems 1 83 Teaching Skills and Systems 2 83 Team Survival Skills: Take it Outside! 30

134

Technical Writing and Documentation 86 Technocreep: The Surrender of Privacy and The Capitalization of Intimacy 9 Testing for the Business Analyst 38 The Decisive Leader 30 The First World War in Words and Walks 123 The Great Bear Rainforest: Spirit Bears, Grizzlies and Ancient Forests 124 The Great Melt: Geopolitics of the Changing Arctic 7 The Science Behind our Evolution 75 Time Management 31 TOEFL Test Preparation 60 Toxic Workplaces: Strategies to Create Healthy Environments 31 Train the Trainer 1 36 Tree Care 69 TSL Fundamentals 83 TSL — Methodology 82

W Waste Management Systems 63 Water Management for the 21st Century 63 Whole Brain Thinking in Business 14 Wild Argentina & Chile with Easter Island Extension 125 World of Financial Markets 76 Writing a Novel: First Draft 86 Writing Creative Non-Fiction 86 Writing for Children and Youth 86 Writing in the Workplace 86 Writing Poetry 87 Writing Short Fiction 87 Writing Tools 87 Writing Well 87 Writing Winning Proposals 31

Y Your Everyday Presence 9

Understanding American Politics 76 Understanding and Developing Your Unique Organizational Culture 14 Understanding and Preparing for Retirement 77 Understanding the Power of Collaboration 14 User Experience Design 55

V Vendor Documentation Control 55 Video Game Development Level 1 56, 87 Video Game Development Level 2 56, 87 Video Game Development Level 3 56, 87 Video Production Advanced 56 Video Production Techniques 56

TO REGISTER: PAGE 1 | CERTIFICATES: PAGE 88 | DESIGNATIONS: PAGE 117 | CAMPUS: MAIN OR DOWNTOWN (DT) | DAYS: MTWRFSU

course registration University of Calgary Main Campus

University of Calgary Downtown Campus

Education Tower, 11th Floor 2500 University Drive NW Calgary, Alberta, T2N 1N4 Phone 403.220.2866 | Fax 403.284.9242

2nd Floor 906 8 Avenue SW Calgary, Alberta, T2P 1H9 Phone 403.220.2866 | Fax 403.284.5702

1. Course Title Course Number

Fee Section Number

Dates

2. Course Title Course Number

Fee Section Number

Dates

3. Course Title Course Number

Fee Section Number

Dates

Are any of these courses to be used as a credit toward a certificate program? Yes

If yes, please name the certificate program: Note: In order for credit to be applied to a certificate, you must be registered in the certificate program. For the certificate admission form visit conted.ucalgary.ca and click Forms and Policies.

Personal Information Surname

Previous Surname

Given Name

Second Given Name

Date of Birth* (MM/DD/YYYY)

Phone

Fax

UCID#

Home Address City

Province

Postal Code

Course Sample

Payment Main Campus Parking Pass Yes No Quantity ($77 per pass including GST. For details see page 129) Payment Method: Please note that when paying for a course that indicates +GST, tax must be added. Fee Enclosed (Cheques payable to University of Calgary Continuing Education) VISA

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*Age Requirement: 18 years of age or older, unless otherwise specified. Must provide date of birth to process registration. Confirmation of your registration will be sent by email or mail Your Privacy: This information is collected under the authority of the Post-Secondary Learning Act. It is required to register you in a course and to create your student profile. If you have any questions about the collection or use of this information, please call 403.220.2866.

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

ENGLISH 2 This is the second of two courses designed to prepare you for university entrance. The course focuses on the study of literature and non-print media with the writing of longer essays. Students will learn research and documentation methods needed for academic essays. COURSE: UPG 220 | 39 Hours | $475 013 | Sep 8 - Nov 24 | MW | 5:30 - 7:15 pm | Main

Dates Section Number

Days

Time Campus Location

Course Number

135

ESL PROGRAMS

CALGARY

CANADA

Intensive Immersion Courses and Programs Do you know someone who would like to come to Calgary to learn English? Continuing Educationâ&#x20AC;&#x2122;s English Language Program is a full-time program for international students and landed immigrants who would like to advance their English skills. Students are immersed in English instruction and Canadian culture for 13 weeks in the spring, winter or fall. Intensive one-month programs are also offered in the summer and winter. Courses are available for high beginner to advanced learners. For more information on the English Language Program, go to ucalgary.ca/esl or call 403.220.3301.

Families Needed

Would you like to open your home to an international student attending the English Language Program? We are looking for families located within 50 minutes of the University, that can provide students with an English-speaking home environment, their own separate bedroom and three meals a day. Remuneration is provided. For more information on hosting a student, visit us online at ucalgary.ca/esl/host or email homestay@ucalgary.ca

136

UCALGARY.CA/ESL 403.220.3301 ESL@UCALGARY.CA

FREQUENTLY CALLED NUMBERS Bookstore: Main Campus Security: Main Campus Security: Downtown Downtown Campus Library

Health and Recreation Centre Main Switchboard Micro Store Parking Services

403.220.5937 403.220.5333 403.473.2614 403.210.6666

403.220.7241 403.220.5110 403.210.9881 403.220.6771

Safewalk: Main Service Stop (Degree credit) Taylor Family Digital Library

403.220.5333 403.210.7625 403.220.5962

MAIN CAMPUS: 2500 UNIVERSITY DRIVE NW AD AB BI CCIT -

Administration Art Building Biological Sciences Calgary Centre for Innovative Technology CH - Craigie Hall DC - Dining Centre EDC - Education Classroom Block EDT - Education Tower EEEL - Energy, Environment, Experiential Learning EN - Schulich School of Engineering ES - Earth Science HMRB Heritage Medical Research Building IH - International House & Hotel Alma ICT - Information & Communications Technologies KNB - Kinesiology KNB - Kinesiology B (Jack Simpson Gym) MFH - Murray Fraser Hall MH - MacEwan Hall MB - MacKimmie Library Block MT - MacKimmie Library Tower MS - Math Science MSC - MacEwan Student Centre OO - Olympic Oval PF - Professional Faculties RC - Rozsa Centre RT - Reeve Theatre SA - Science A Building SB - Science B Building SH - Scurfield Hall SS - Social Science ST - Science Theatres TFDL - Taylor Family Digital Library TRA - Trailer A TRC - Trailer C TRD-H Trailer D - H UT - University Theatre

Public Parking Main Entrance

DOWNTOWN CAMPUS: 906 8 AVENUE SW PARKING 7 Ave SW

7 St SW

University of Calgary Downtown Campus

8 St SW

9 St SW

C-Train stop Southbound

P8 P1

Century Gardens

8 Ave SW

P9 9 Ave SW 9 Ave SW

P3 Map Source: Google

C-Train C-Trainstop stop Northbound Northbound

7 Ave SW

P10

P1 P2 P3 P4 P5 P6 P7 P8 P9 P10

906 8 Avenue SW (Impark â&#x20AC;&#x201D; attached to the University of Calgary Downtown Campus) 830 9 Avenue SW (Calgary Parking Authority) 920 9 Avenue SW Continental Towers (Impark) 919 8 Avenue SW (Impark) 1001 8 Avenue SW (Impark) 1027 8 Avenue SW (Impark) 1001 7 Avenue SW (Impark) 909 7 Avenue SW Garden Towers (Vinci) 825 8 Avenue SW (Vinci) 725 9 Avenue SW (Centennial)

Calgary Parking Authority: 403.537.7000 Impark: 403.299.7275 Vinci Park: 403.296.1820

CALGARY TRANSIT STATIONS Southbound: 7 Avenue between 8 Street and 7 Street SW Northbound: 7 Avenue at the corner of 7 Street and 7 Avenue For Calgary Transit routes and schedules, call 403.262.1000, or visit www.calgarytransit.com

Two locations to serve you...

Main Campus Education Tower, 11th Floor, 2500 University Drive NW

Downtown Campus 2nd Floor, 906 8th Avenue SW

403.220.2866 • conted.ucalgary.ca • good thinking.

University of Calgary Continuing Education 2500 University Drive NW Calgary, Alberta, Canada T2N 1N4

2538016