University of Calgary Continuing Education Fall 2014

CONTINUING EDUCATION September – December 2014

good thinking.

OVER 1,000 COURSES FOR PERSONAL AND PROFESSIONAL DEVELOPMENT

conted.ucalgary.ca 403.220.2866

What our GRADS are saying.

“I enrolled with the view

that if an opportunity came along, I’d be ready. ” Jon Feilding.

Certificate in Professional Management.

Graduate.

“This program was

real life, real time and applicable to my job right away.”

Cheryl Palamar.

Public Relations Management Certificate.

Graduate.

“It’s all come together for me, and this program has played a big part...”

Francis Dela Cruz.

Certificate in Digital Media Design.

Graduate.

“Everything I was learning was so applicable to my work.”

Kieu-Trinh Phan-Nguyen.

Marketing Certificate.

Graduate.

“This program

gave me the specific education I needed.”

Gibran Lopez.

Environmental Management Certificate.

Graduate.

good thinking.

Visit conted.ucalgary.ca to read these students’ stories and more.

“I wanted some university background.”

Cheryl Todd Shergold.

Certificate in Visual Design Graduate.

REGISTRATION INFORMATION

HOW TO REGISTER After reviewing courses in this publication, be sure to check conted.ucalgary.ca for additional information. In many cases, you will find course outlines, and details that may help with your decision to register. Registrations are accepted on a first-come, first-served basis for all Continuing Education courses. Some courses fill quickly, although in most cases you can be added to a waiting list and contacted if a space becomes available or if there are enough students for a second class.

To register for a University of Calgary Continuing Education course, you must be 18 years of age or older, unless otherwise specified, as in the case of programs that have been designed specifically for youth.

Other entrance requirements vary for certificates and designations.

MY CONTED STUDENT PORTAL My ContEd provides you with access to your courses and records since 2003.

The student portal is secure. Only you can view your personal information.

If you have taken a course since 2003, you have a UCID and can log in as an existing student to gain immediate access to your student profile. If you are a new student, you can log in as a new user to receive a temporary user name that will allow you to create a free account and access your profile.

If you experience problems logging in to My ContEd, please try the Forgot Password or Forgot UCID links on the login page. For assistance please call 403.220.2866.

FORMS Certificate admission and course registration forms can be found on pages 110 and 111 of this publication.

A printable registration form is available online by clicking on the Register tab at conted.ucalgary.ca

ONLINE conted.ucalgary.ca Online registration is available 24/7.

Once you have selected a course section, simply follow the links to My Cart to check out. You can pay for courses online using Visa, MasterCard or American Express.

A receipt will be emailed to you to confirm your registration.

BY PHONE 403.220.2866 1.866.220.4992 (toll-free)

Phone-in registrations are accepted during regular office hours.

403.220.2866 | 1.866.220.4992 | CONTED.UCALGARY.CA

IN PERSON, BY MAIL, OR BY FAX University of Calgary Main Campus Office hours: Monday to Friday 8:30 am – 4:30 pm Education Tower 1120 2500 University Drive NW Calgary, Alberta T2N 1N4 Fax: 403.284.9242 University of Calgary Downtown Campus Office hours: Monday to Friday 8:30 am – 4 pm Room 229, 906 8 Avenue SW Calgary, Alberta T2P 1H9 Fax: 403.284.5702

PAYMENT METHODS Fees are to be paid in full by cash (main campus only), cheque, money order, Visa, MasterCard, or American Express.

To invoice your employer, a purchase order number must be provided when registering by phone. When registering by mail or fax, please include a copy of the purchase order with your registration form. Cheques and money orders are to be made payable to University of Calgary.

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GENERAL TABLE OF INFORMATION CONTENTS Thousands of

COURSES AND PROGRAMS that meet your needs.

Registration Information.......................... 1

Business and Technical Writing...65, 87

Environmental Management....... 44, 76

Learning Options.......................................4

Business Intelligence.......................35, 72

Finance...............................................46, 96

One Day @ UCalgary...............................6

Business Seminars............................. 9, 75

French as a Second Language........... 46

General Information.............................105

Career and Academic Advising...24, 72

French Language and Culture.... 46, 77

Index of Courses.................................... 107

Chinese Adult Learners Program.......36

French Language Studies............. 46, 78

Certificate Admission Form................110

Coaching....................................................36

Front-End Web Development..... 40, 78

Course Registration Form.................... 111

Community Services Program............36

Graphic Design.................................25, 79

English Language Program................ 112

Computer Applications and Technology.......................................37

Health, Safety and Environment.47, 79

Campus Maps.......................................... 113 Frequently Called Numbers................ 113

Applications.................................. 37, 83 Service Management..................39, 97

Human Resource Management... 28, 81 Interior Design.................................. 50, 93

Technology.......................................... 40

IT Fundamentals.............................. 40, 82

Conflict Resolution.......................... 41, 95

IT Service Management.................39, 97

Academic Preparation...........................22

Construction Management.......... 28, 84

Landscaping...................................... 51, 93

Academic Upgrading — Undergraduate....................................22

Creative Writing................................65, 73

Languages of the World.......................52

Database Administration.............. 40, 73

American Sign Language.................52

AREAS OF INTEREST

Exam Preparation — Post Graduate......................................23 Adult and Community Education................... 24, 70 Adult Learning................................. 24, 70 Art.........................................................25, 93 Business Analysis.............................27, 95 Business and Management..................28

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Digital Media Design....................... 37, 74 e-Learning..........................................24, 74

Arabic.....................................................52 Dutch......................................................52 French.................................................... 46

Emerging Leaders.............................. 9, 75

German..................................................52

Engineering...............................................42

Italian......................................................52

English as a Second Language...........42 Part-time................................................42 Full-time................................................ 112

Japanese...............................................52 Korean ...................................................53 Mandarin................................................53 Persian....................................................53

403.220.2866 | 1.866.220.4992 | CONTED.UCALGARY.CA

TABLE OF CONTENTS

Polish......................................................53 Portuguese (Brazilian)......................53 Russian...................................................53 Spanish...................................................53 Spanish for Business or Travel...53 Spanish Language and Culture Program...................... 53, 91 Lunch-Hour Language Courses.... 54 Liberal Arts................................................55 Daytime Classes..................................55

Professional Management — Economic Developers.................... 28, 84

ONE DAY @ UCALGARY 6

Professional Management — Professional Engineers and Geoscientists (PEG)............... 28, 84

BUSINESS SEMINARS 9

Project Management......................60, 88

Real Estate Development............. 62, 90 Risk Management............................ 28, 84

Marketing............................................28, 82

Security Management...................28, 90

Marketing and Public Relations Writing..............................65, 87

Sign Language.........................................52

.NET Development..........................40, 83 Office Applications.......................... 37, 83 Oil and Gas Taxation..............................58 One Day @ UCalgary...............................6 Personal Interest and Wellness..........58 Parenting...............................................59 Personal Finance.................................59

CERTIFICATES 68

Public Relations Management.... 28, 89

Evening Classes...................................57

Microsoft Office Specialist............38, 97

COURSES 22

Professional Writing........................65, 87

PROFESSIONAL DESIGNATIONS 95

TRAVEL STUDY 98

Spanish Language and Culture... 53, 91 Strategic Management.................. 28, 84 Teaching Second Languages...... 63, 92 Travel Study............................................. 98 Visual Design...................... 25, 50, 59, 93 Workplace Communication......... 28, 94 Workplace Learning....................... 24, 94 Writing......................................... 64, 73, 87

Photography......................................59, 93 Professional Management............ 28, 84

403.220.2866 | 1.866.220.4992 | CONTED.UCALGARY.CA

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LEARNING OPTIONS

Flexible programs.

OPEN YEAR ROUND. On campus. Downtown. Online.

At University of Calgary Continuing Education, all certificate programs have been developed with part-time learners in mind, making it possible for you to pace your program to fit your life. Given that most students have other significant time commitments, we recommend taking no more than two courses at one time.

FLEXIBLE COURSE DELIVERY

TAKING COURSES ONLINE

BMC 352 LEARNING ONLINE

Courses are offered in a variety of formats including classroom and online.

Occasionally, courses are offered in a blended format — partially in the classroom and partially online. Some certificates are achieved completely in the classroom, others completely through online learning. Some certificate programs give you the choice of taking your courses in the classroom or online.

Learning online caters to busy schedules by taking the learning experience out of the traditional classroom and on to the Internet.

Discover more about yourself as an online learner in a supportive environment and ultimately determine if online learning is for you. Compare your current skills, habits and technical knowledge against what’s typically required for success in Continuing Education online courses. Whatever your starting point, you will develop and improve your abilities to connect, communicate and collaborate with others online. If you have previously taken an online course, you may apply to have the BMC 352 Learning Online requirement waived. If you have previously taken BMC 152 Learning Online, you are not required to take BMC 352 Learning Online.

TAKING COURSES IN THE CLASSROOM Continuing Education courses are held at the University of Calgary main and downtown campuses at times that are convenient for adult learners. Class times vary, depending on the program.

University of Calgary Main Campus 2500 University Drive NW University of Calgary Downtown Campus 906 8th Avenue SW

Most of Continuing Education’s online courses are instructor-led interactive courses. Students work within scheduled start- and end-dates and observe set timelines for learning activities and assignments.

For most courses, students are free to choose when they go online during the week. However, some courses require that students attend online classes on designated dates and at designated times.

For courses that allow you to choose when you will go online, you should plan to log in to the University’s online learning software three to four times per week in order to keep pace with the class. You should plan on studying and working approximately six hours per week per course.

Note: New sections of this course are added regularly as demand requires. For an up-to-date list of currently offered sections, go to conted. ucalgary.ca/learningonline, or for access to the Learning Online Prerequisite Waiver Form, go to conted.ucalgary.ca/elearn/

COURSE: BMC 352 | 10 Hours | $175

UNCERTAIN ABOUT ONLINE LEARNING? Before taking your first instructorled, interactive online course, you will be required to take BMC 352 Learning Online. This course is your chance to practise online learning in a safe environment.

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403.220.2866 | 1.866.220.4992 | CONTED.UCALGARY.CA

GENERAL LEARNING INFORMATION OPTIONS

CERTIFICATES AVAILABLE ONLINE While most certificates offer some courses in an online format, the following certificates can be completed entirely online.

· Adult and Community Education · Adult Learning specializing in:

· Professional Management ›› General

› › Adult and Community Education

›› Economic Developers

› › Career and Academic Advising

›› Professional Engineers and Geoscientists

› › e-Learning › › Workplace Learning

· Professional Writing specializing in:

· Business Intelligence NEW

›› Business and Technical Writing

· Career and Academic Advising

›› Marketing and Public Relations

· Creative Writing

· Security Management

· Database Administration

· Teaching Second Languages specializing in:

· Digital Media Design · e-Learning · Front-End Web Development · Health, Safety and Environment · Human Resource Management · IT Fundamentals

›› Teaching English as a Second Language (TESL) ›› Teaching International and Heritage Languages (TIHL) · Workplace Learning

· .NET Development

403.220.2866 | 1.866.220.4992 | CONTED.UCALGARY.CA

Certificate in Adult Learning specializing in Workplace Learning appreciated the “ Iconvenience of online learning. It definitely helped me manage my time.”

Cheralee Kattenburg. Graduate. good thinking.

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ONE DAY @ UCALGARY

SAT Expand your mind... on Saturdays.

TECHNOCREEP: THE SURRENDER OF PRIVACY AND THE CAPITALIZATION OF INTIMACY Saturday, September 20

Saturday, September 20 Technocreep: The Surrender of Privacy and The Capitalization of Intimacy

Technology has started to move into a new, and very creepy phase. Wheels are turning within wheels and information is flowing in ways that most people don’t understand. We’ve heard a lot about government surveillance, but what businesses are doing may be even more disturbing. For example, you look up a product on Amazon and suddenly it’s showing up as an ad on your Facebook Page. Your eyeballs have just been sold to the highest bidder, through a little known system called FBX (Facebook Exchange). Or, you walk down Main Street USA at Walt Disney World and smell cookies baking.

What you actually smell is a chemical pumped into the air by a patented machine called The Smellitzer. You’ve just been hit by scent marketing. Stores and shopping malls are starting to use cameras to track your movements and mine data from where you linger, what you look at, and especially, what you pick up but don’t purchase.

Saturday, September 27 The Elephant in the Room: Lessons About Living from Dying and Death

COURSE: FIF 612 | 6 Hours | $ 75 + GST

Saturday, October 4 Deflowering Shakespeare

Section 001 Main Campus Sep 20 | S | 9 am - 4 pm

Saturday, October 18 Personality Psychology: The Science of Who We Are

Instructor: Thomas P. Keenan, FCIPS, I.S.P., ITCP

403.220.2952 adedlife@ucalgary.ca

This fall, Continuing Education is launching One Day @ UCalgary, a program that offers engaging and affordable learning opportunities for anyone with a desire to learn. These single-day courses provide access to some of the best teaching and learning that the University of Calgary has to offer.

The courses are limited to small class sizes and are held at the University’s main campus. Classes will focus on topics of high interest in the areas of anthropology, archaeology, biology, environmental design, history, medicine, philosophy, politics, pop culture, religion and more.

Saturday, October 25 Forget Everything You Know About Stem Cells Saturday, November 1 DNA Fingerprinting – From CSI to Protecting the Banff Springs Snail Saturday, November 15 Boredom: A Lively History

SPECIAL OFFER Receive a 15 per cent discount per course by registering at the same time for three or more One Day @ UCalgary courses offered in the same session.

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Tom Keenan, a professor in University of Calgary’s Faculty of Environmental Design, has been recognized by the Natural Sciences and Engineering Research Council of Canada (NSERC) for his lifelong dedication to science promotion. As an educator, broadcaster, technology journalist and public speaker, he has promoted science and technology to the masses through regular columns in newspapers and magazines, as well as radio and television appearances. Keenan taught Canada’s first course in computer security in 1974.

TO REGISTER: PAGE 1 | DAYS: MTWRFSU

ONE DAY @ UCALGARY THE ELEPHANT IN THE ROOM: LESSONS ABOUT LIVING FROM DYING AND DEATH Saturday, September 27

While we all face dying and death of friends and family, and eventually our own, the topic often raises fear and anxiety causing us to avoid talking about it. Avoiding this ‘elephant in the room’ adds to our uncertainty and sets the stage for unnecessary suffering.

Consider the medical, psychological, social, spiritual and other experiences you might expect at the end of life.

Discuss resources to reduce suffering, and what we can learn about living from dying and death.

COURSE: FIF 611 | 6 Hours | $75 + GST Section 001 Main Campus Sep 27 | S | 9 am - 4 pm Instructor: Bruce Arnold, PhD

An associate professor in UCalgary’s Department of Sociology, Bruce Arnold has a long-standing personal and professional commitment to reducing suffering among the dying and their families. This course focusses on the insights and practical skills he has gained from his international research, teaching, clinical work with the dying, consulting, and volunteering in palliative care. He is currently a visiting scholar in the Department of Psychiatry affiliate faculty with the Institute of Palliative Care at California State University, and for the last four years has instructed with Alberta Health Services Regional Inter-agency Palliative Care Education Program in Calgary.

DEFLOWERING SHAKESPEARE Saturday, October 4

Shakespeare was an actor who wrote for actors. We will treat his works as dramas and not literature. This is a practical, hands-on approach to making sense of Shakespeare. Beginning with the sonnet and progressing to the soliloquy, the secrets to understanding and speaking the works of the Bard will be revealed. After one day you will know more about how to approach Shakespeare than all your days in English classes put together.

COURSE: FIF 606 | 6 Hours | $75 + GST Section 001 Main Campus Oct 4 | S | 9 am - 4 pm Instructor: Kevin McKendrick

Kevin McKendrick teaches acting, including Shakespeare, in the Drama Department at the University of Calgary. He has enjoyed a successful career in theatre for over 35 years as a performer, director and teacher.

He studied at the Banff School of Fine Arts, Mount Royal College, and Canadian Mime School. In 1976 he co-founded ARETE, a physical theatre company that toured internationally for 13 seasons. McKendrick produced Shakespeare in the Park in Calgary for six seasons and has directed plays in cities across Canada.

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

PERSONALITY PSYCHOLOGY: THE SCIENCE OF WHO WE ARE Saturday, October 18

What have scientists learned about human personality? What are the basic personality characteristics? Why are people so different? Is it due to nature or nurture? Do animals have personality? How did personality differences evolve? How do personality traits matter to our health, relationships, work, politics and religion? Complete a personality inventory to learn about your own personality or that of a person you know well.

COURSE: FIF 600 | 6 Hours | $75 + GST Section 001 Main Campus Oct 18 | S | 9 am - 4 pm Instructor: Kibeom Lee, PhD

Kibeom Lee is a professor of psychology at the University of Calgary.

Currently, he serves on the editorial boards of the European Journal of Personality, Journal of Research in Personality, and Journal of Occupational and Organizational Psychology. Lee has published over 80 peer-reviewed articles. He and his colleague, Michael Ashton, PhD, are widely known for their discovery of the H factor, their HEXACO Personality Inventory, and their recent book for general audiences titled The H Factor of Personality: Why Some People Are Manipulative, Self-Entitled, Materialistic, and Exploitive—And Why It Matters for Everyone.

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ONE DAY @ UCALGARY FORGET EVERYTHING YOU KNOW ABOUT STEM CELLS

DNA FINGERPRINTING — FROM CSI TO PROTECTING THE BANFF SPRINGS SNAIL

Saturday, October 25

Stem cells are a hot topic for media discussion due to their potential in modern medicine. Learn the basics of stem cell biology, how stem cells are used, and where scientists hope they can be applied in the future.

Discuss popular misconceptions, ethical concerns and the growing field of stem cell tourism. You will gain the knowledge foundation you need to make informed opinions regarding stem cells in health care policy, medical treatments and research.

COURSE: FIF 603 | 6 Hours | $75 + GST Section 001 Main Campus Oct 25 | S | 9 am - 4 pm Instructors: Brad Day and Whitney Alpaugh

Brad Day is a PhD Candidate in the Department of Biochemistry and Molecular Biology at the University of Calgary. He has been performing stem cell research since 2010. Currently teaching UCalgary’s aspiring scientists, he is passionate about teaching the general public and raising awareness about stem cells and current research.

Whitney Alpaugh is a PhD Candidate in the Department of Comparative Biology and Experimental Medicine at the University of Calgary. In 2011 she began studying reproductive stem cells.

Whitney has been a teaching assistant for the graduate level course, Advanced Topics in Stem Cell Biology, and has been actively involved with Stem Cell Talks Calgary which educates high school students about the promising field of stem cell research.

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Saturday, November 1

DNA fingerprinting is a common technique to characterize genetic variation in individuals and species.

Explore the role of DNA fingerprinting in everything from forensics to conservation to personalized genomics, as well as ethical considerations of DNA information. Examples from the field will include crime scenes and illegal sushi. Discover how this technique is revolutionizing the emerging field of genomics. The class will also include a lab-based exercise to extract DNA from strawberries.

COURSE: FIF 610 | 6 Hours | $75 + GST Section 001 Main Campus Nov 1 | S | 9 am - 4 pm Instructor: Sean Rogers, PhD

Sean Rogers is an assistant professor in the Department of Biological Sciences.

He currently teaches first year biology (DNA to Diversity), Evolution, Molecular Ecology, and a field course in marine fishes at the Bamfield Marine Sciences Centre. He is recognized internationally for his highly influential contributions to environmental genomics, an emerging field that seeks to predict and discover how organisms respond, at the genetic level, to changes in their external environment. Rogers seeks solutions to some of the most pressing problems facing Canadians, including invasive species, biodiversity decline, fisheries and aquacultural productivity and sustainability, and rapid evolution in response to climate change.

BOREDOM: A LIVELY HISTORY Saturday, November 15

What is boredom? Are some people more prone to boredom than others?

Do animals also suffer from boredom?

What is the science of boredom? Is boredom the product of recent history or does it have a history? What is the place of boredom in the modern world?

Is it hindered or is it encouraged by modern technology? What role has boredom played in the history of ideas, literature, and art? Confront the myth that boredom is no more than a childish emotion but rather that boredom is a universal emotion that has been experienced by humans throughout history, and that it is as inspirational as it is useful. Students are welcome to review prior to class and/or bring a copy of Boredom: A Lively History (Yale University Press, 2011) to class.

COURSE: FIF 607 | 6 Hours | $75 + GST Section 001 Main Campus Nov 15 | S | 9 am - 4 pm Instructor: Peter Toohey, PhD

Peter Toohey is a professor of classics in the Department of Classics and Religion at the University of Calgary.

He was educated in Melbourne, Australia and in Toronto. He has been at the University of Calgary for the last 14 years, after many years teaching in his native Australia. His most recent book is Boredom: A Lively History (Yale 2011/2012).

TO REGISTER: PAGE 1 | DAYS: MTWRFSU

BUSINESS SEMINARS More than 35

BUSINESS SEMINARS

for personal and professional effectiveness.

Business Seminars cover a variety of business and management related topics and range from just three hours to multiple days. Most seminars run from 8:30 am to 4:30 pm at the main or downtown campus.

Most Business Seminars can be used for credit toward the Certificate for Emerging Leaders. For more information on this flexible certificate program, go to page 75.

BUSINESS SEMINARS

Good Writing is Good Business...........16

Accountability in the Workplace: Whose Job Is It?........................................10

Implementing Change.............................16

Assertiveness Skills..................................10 Coaching for Quality Performance.....10 Composing Your Life: Strategies for Success..............................11 Confidence in Communication..............11 Conquering Your Fear of Public Speaking.....................................11 Creative Conflict Resolution: Making the Most of Differences........... 12 Creative Negotiating................................ 12 Dealing with the Difficult Conversation.............................. 12

Improving Communication at Work.........................................................16 Leading with Confidence and Courage............................................... 17 Leading Yourself and Others Through Change......................... 17 Managing Strong Personalities............ 17 Meeting the Challenge of Leadership..............................................18 Mental Toughness: Training for Success.................................18 Mentoring Skills.........................................18 Overview of Strategic Planning...........19

Do Less and Achieve More: Zone of Optimal Performance.............. 13

Perfecting the Performance Discussion NEW................19

Effective Writing in the Workplace..... 13

Power and Science of Coaching..........19

Emotional Intelligence............................. 13

Stress Less: Managing What’s On Your Mind..............................20

Energize Your Workplace: Inspiring and Motivating People..........14 Facilitation Skills........................................14 Financial Analysis and Planning for Non-Financial Managers..................14 Fundamentals of Supervision...............15 Get Organized! Improve Your Workflow and Boost Your Productivity.................15 Getting Things Done Through Influence.....................................15

Certificate for Emerging Leaders think everyone “ Ifound the seminars to be a safe atmosphere to speak out and offer opinions, and the instructors were always great at keeping everyone engaged.”

Kyle Michaluk. Graduate. good thinking.

Successful Teams: How to Build Them..................................20 Succession Planning: Developing Leaders From Within..............................20 Time Management....................................21 Work-Life Balance: Fully Engage for Success..................................21

CORPORATE TRAINING............ 21

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

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BUSINESS SEMINARS ACCOUNTABILITY IN THE WORKPLACE: WHOSE JOB IS IT?

ASSERTIVENESS SKILLS

Tired of the ‘blame’ game?

Spending too much time chasing missed deadlines? Unclear roles, responsibilities, and deliverables create disappointment, rework, and tension in the workplace. Learn about your sphere of influence by understanding what is within each individual’s control.

Discover how you can negotiate agreements and focus on solutions both with and without formal authority. Also, identify methods of achieving personal and organizational accountability.

Topics · · · · · · ·

Accountability versus responsibility Assessing your role Defining roles and clear outcomes Focusing on solutions Following up on commitments Setting timelines and next steps Providing feedback to enhance results

COURSE: BUS 256 | 7 Hours | $355 + GST Section 005 Downtown Campus Nov 14 | F | 8:30 am - 4:30 pm Instructors: Dasa Chadwick, MA, CHRP, and Nicole Tsui, BA, CHRP Certificate for Emerging Leaders Topic Area: Personal Effectiveness

Assertiveness has been proven to be the most effective communication style for building win-win relationships based on mutual trust and respect.

Assertiveness skills will enable you to increase your self confidence, share your ideas openly with reduced anxiety, gain support and commitment from others, and minimize unproductive conflict and other obstacles to cooperation and teamwork. By developing assertiveness skills, you will increase your overall ability to communicate effectively, which will contribute to your personal and professional success.

Topics · Recognizing the differences between passive-aggressive and assertive response styles. · Defining assertiveness goals, skills and payoffs · Breaking out of unproductive cycles · Presenting your ideas and decisions · Exploring obstacles to assertion · Examining the relationship between assertiveness and self-esteem · Escaping self-defeating beliefs and behaviours · Setting limits — saying no to unreasonable requests · Giving constructive feedback · Handling criticism and compliments · Managing your anger and defusing anger in others

COURSE: BUS 117 | 14 Hours | $589 + GST Section 048 Downtown Campus Nov 4 - 5 | TW | 8:30 am - 4:30 pm Instructor: Alana Patterson, BA, MEd Certificate for Emerging Leaders Topic Area: Personal Effectiveness

COACHING FOR QUALITY PERFORMANCE Today’s rapidly changing workplace requires that leaders operate as performance coaches, providing vision, clear expectations, honest feedback, developmental opportunities and recognition. Leadership practices that encourage employee commitment, accountability, and empowerment are essential. This three-day seminar focuses on practical coaching strategies for quality performance.

In this seminar, you will work on your own real situations, develop practical skills and take steps to enhance your leadership effectiveness. Create a plan to implement your learning at work.

Topics · The changing workplace: impact on the leadership role · Assessing your leadership behaviour · Establishing and maintaining a coaching relationship · Clarifying performance expectations · Encouraging initiative, accountability, innovation, and empowerment · Delegating to develop skills and capabilities · Focusing on strengths; managing weaknesses · Reinforcing quality results and providing feedback · Determining reasons for poor performance and handling problem performance to achieve commitment · Ensuring change and follow-through · Constructively handling discipline · Using performance appraisal for development · Assisting the troubled employee · Employee commitment, satisfaction, and productivity · Getting feedback from direct reports on your leadership

COURSE: BUS 155 | 21 Hours | $765 + GST Section 024 Downtown Campus Oct 28 - 30 | TWR | 8:30 am - 4:30 pm

Instructor: Donna Arvidson, MA, RSW Certificate for Emerging Leaders Topic Area: Coaching

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TO REGISTER: PAGE 1 | CERTIFICATES: PAGE 68 | DESIGNATIONS: PAGE 95 | DAYS: MTWRFSU

BUSINESS SEMINARS COMPOSING YOUR LIFE: STRATEGIES FOR SUCCESS

CONFIDENCE IN COMMUNICATION

CONQUERING YOUR FEAR OF PUBLIC SPEAKING

What’s your passion in life? Where will you focus your attention over the next year, professionally and personally? What are the strategies for staying energized in the face of so many professional and personal demands? Just as companies create a strategic plan to guide their business direction and steer through choppy waters of uncertainty, busy professionals need to do the same. Our complex world demands smart solutions.

This engaging one-day seminar will provide you with the template and skills to design a personal plan that will set the tone and direction for future decisions and actions.

Have you ever wished you had responded differently to a situation? Are there conversations to which you could have contributed, but held back? This one-day seminar will help you examine what has stopped you in the past, as well as how to find the confidence you need to speak up appropriately, in a timely way. It’s time to change the way you’ve communicated in the workplace or at home by building more confidence in conversations. It’s time to ask yourself if you are in charge of your world, or if your world is in charge of you. It’s time to change your mind, and tap into your unlimited strength.

Topics

Topics

· Core strategies to design and create your life with positive intention and clarity · A personal vision, mission, and values statement to serve as a guide in decision-making and risk-taking · Use creative tools to discover the patterns of continuity and discontinuity in your life to forecast future trends · Gain insight into current professional and personal priorities · Simple tools for creating greater life fulfillment, alignment and balance · Appreciating the marvel and beauty of your unfolding life story · Get into a ‘way of being’ where everything becomes easy

· Leverage the gift of fear · Combine goal setting with the power of intention · Gain skills in negotiating difficult conversations · Benefit from mental preparation and practice in communication · Polish your professional presence · Utilize risk evaluation and apply the best response · Discover tactical breathing and guided imagery

Public speaking consistently ranks high on top ten lists of our most common fears, yet it is something many of us have to do in both our professional and personal lives. This seminar will provide you with a safe, supportive, and nonjudgmental environment for facing and conquering your fears, or growing the skills you already have. Learn the who, what, why, when, and how of public speaking as well as the importance of language, delivery and visual aids. Take advantage of this opportunity to practise your public speaking skills by doing two in-class presentations and mindfulness and awareness techniques that will allow you to quell any lingering panic you might feel. You will take the first steps in moving past paralysis and into the pleasure that public speaking offers.

COURSE: BUS 217 | 7 Hours | $355 + GST

COURSE: BUS 219 | 7 Hours | $355 + GST Section 009 Main Campus Oct 3 | F | 8:30 am - 4:30 pm Instructor: Lak Johal Certificate for Emerging Leaders Topic Area: Communication

Section 005 Main Campus Oct 24 | F | 8:30 am - 4:30 pm Instructor: Nicola Carteret, BA, MA

Topics · · · · · · · · · · ·

Types of speeches Preparation Selecting a topic and purpose Analyzing the audience Gathering materials Supporting your ideas Outlining and organizing your speech Presentation techniques Language Delivery Visual aids

COURSE: BUS 265 | 14 Hours | $589 + GST Section 005 Main Campus Nov 15 and 22 | S | 8:30 am - 4:30 pm Instructor: Rebecca Walsh, BA, MA Certificate for Emerging Leaders Topic Area: Communication

Certificate for Emerging Leaders Topic Area: Personal Effectiveness

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

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BUSINESS SEMINARS CREATIVE CONFLICT RESOLUTION: MAKING THE MOST OF DIFFERENCES All organizations have conflict. Healthy organizations encourage conflict and deal with it in a positive, creative manner to reap the benefits of new ideas and improved relationships. This one-day seminar can help you, and your organization, develop a positive approach to conflict resolution. You will gain an understanding of how conflict affects individuals and teams in the workplace. You will examine your approach to dealing with conflict at work, and you will be introduced to, and assisted in, the development of alternate strategies. This seminar will benefit anyone wanting to understand and appreciate conflict.

Topics · Sources of conflict: organizational dynamics and individual differences · Individual approaches to conflict · Dealing with emotion, including anger, in conflict situations · Using interests to develop creative solutions to conflict problems · Essential communication skills for resolving conflict

CREATIVE NEGOTIATING Conflicts occur between management and labour, buyer and seller, between colleagues, and frequently, between managers in the same organization.

Managers and employees may compete for financial and human resources; they may be in conflict over the policies and goals of the organization; or who has the authority to make decisions.

Negotiation is a method to resolve conflict in order to reach an agreement that benefits both sides while recognizing that each side will protect its own self-interest. In this seminar, you will be introduced to the Creative Negotiating approach and steps in the negotiating process.

Topics · Hard, soft and creative negotiating; What are the differences? · Principles of Creative Negotiating · Steps in the negotiating process · Clarifying interests, issues and positions · Measuring the outcomes of the negotiation · Power in the negotiating relationship · Alternatives to negotiating · Communication skills in negotiating · Dealing with your stakeholders

COURSE: BUS 112 | 7 Hours | $355 + GST Section 023 Downtown Campus Oct 28 | T | 8:30 am - 4:30 pm Instructor: Nadine Ryan-Bannerman, MEd (Adult Education), ACC Certificate for Emerging Leaders Topic Area: Personal Effectiveness

COURSE: BUS 275 | 7 Hours | $355 + GST Section 001 Downtown Campus Nov 24 | M | 8:30 am - 4:30 pm Instructor: Nadine Ryan-Bannerman, MEd (Adult Education), ACC Certificate for Emerging Leaders Topic Area: Personal Effectiveness

DEALING WITH THE DIFFICULT CONVERSATION The difficult conversation is stressful; it feels like an invisible minefield. It could be about telling someone that you are upset; giving bad news; or telling your manager, co-worker, or family member that they have done something that distresses you. The problem with these difficult conversations is that we spend more time worrying about them than engaging in them, with the result being that we either ‘blow it,’ put the conversations off too long, or avoid them altogether. This session presents ways to handle difficult discussions with skill and confidence. Learn an assertive yet respectful method for discussing concerns with others. This method works well for giving constructive feedback, getting your views heard in tense situations, and encouraging others to change behaviour. You will practise the method in a friendly environment using sample situations or your own challenges.

Topics · A special kind of listening · Headspace talk for success or sabotage · Perspective: who and what is this all about? · Success factors: before you begin, during, and after · Turning up the heat: what to do in open conflict · The model: walkthrough and practice · Topics from participants

COURSE: BUS 128 | 7 Hours | $355 + GST Section 026 Main Campus Oct 23 | R | 8:30 am - 4:30 pm Instructor: Ann Perodeau, MA Certificate for Emerging Leaders Topic Area: Communication

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BUSINESS SEMINARS DO LESS AND ACHIEVE MORE: ZONE OF OPTIMAL PERFORMANCE Traditionally, the zone has been seen as the domain of athletes, artists, scientists, and high-level corporate achievers. Yet in today’s new era of creativity and innovation, every leader needs to be able to access his or her own zone of optimal performance and create environments for others to do the same. Competitive advantage comes from differentiation. It’s not only about what you do in the workplace but how you do it. When you’ve got that edge, you shine. And that shine comes from your ability to stay energized. Instead of multi-tasking and becoming drained, focus on the vital actions that really matter. Learn how to activate your inner intelligence so that everything you do becomes effortless and seamless. Drawing on insights from brain and creativity research, sports psychology, and multi-media presentations, this seminar provides you with the knowledge and tools for managing your mind, resources, and talents effectively to produce greater results in less time. This seminar is spaced to allow for one day to apply knowledge and techniques learned in the ‘zone lab.’

Topics · · · ·

Leaders in the zone How to work smart not hard Vital actions to get results Energy management to optimize you and your team’s performance · Parallel-tasking instead of multi-tasking to manage multiple projects and tasks · Focusing on what you do best · Techniques for increasing creativity and generating great ideas and solutions in a flash

COURSE: BUS 109 | 14 Hours | $589 + GST

EFFECTIVE WRITING IN THE WORKPLACE From daily email demands to reports and proposals, clear written communication is the common currency of the workplace. Invariably this communication takes place within a frenetic, fast-paced environment.

Many in the workforce find their communication demands increasing exponentially yet have no in-house support. This workshop is designed to provide that support. In a friendly, relaxed workshop environment, you will practise your writing and editing skills, addressing key issues surrounding communication in the workplace.

Topics · How do I get started writing? · How can I speed up the writing process? · How can I become more flexible in the way I approach diverse writing challenges? · Do I really need to understand grammar to become a better writer at work? · How do I make my writing as concise and clear as possible? · How can I confidently ‘fix’ sentences that don’t convey the meaning I want them to convey? · How can I develop a written voice that is appropriate for a number of work-related situations? · Is there an easy way to know what punctuation would be appropriate in specific sentences? · What kinds of writing flaws should I be looking for when I proofread my writing and the written work of others?

EMOTIONAL INTELLIGENCE Emotional Intelligence (EI, EQ) is said to be two times more important than our intellectual intelligence (IQ) or technical competence. Time Magazine says: “IQ gets you hired but EQ gets you promoted.” The terms of reference about what constitutes personal and professional competence have changed. Today, we need to integrate intellectual and emotional intelligence in order to make positive things happen in our lives, our families, and our organizations or communities.

Dr. June Donaldson’s emotional intelligence model is called Emotional SMARTS®. It discusses the A,B,C, and D of staying emotionally smart; being grounded, centered, and focused, particularly during times of change, challenge, conflict, and uncertainty. ‘A’ relates to awareness skills; ‘B,’ behaviours; ‘C,’ contact or connection skills; and ‘D,’ decision-making — all critical life and work skills and competencies.

Topics · Emotional SMARTS® in terms of how you manage yourself and your interactions with others · The four Emotional SMARTS® cornerstones that form the foundation of emotional intelligence and wellness · Individual performance in the 16 characteristics that underpin the four cornerstones · Skills and competencies to enhance one’s Emotional SMARTS®, both personally and professionally

COURSE: BUS 127 | 7 Hours | $355 + GST COURSE: BUS 266 | 14 Hours | $589 + GST Section 003 Main Campus Dec 4 - 5 | RF | 8:30 am - 4:30 pm Instructor: Peter Duthie, MA Certificate for Emerging Leaders Topic Area: Professional Skills

Section 027 Main Campus Oct 9 | R | 8:30 am - 4:30 pm Instructor: June Donaldson, MBA, EdD, Mediator/Arbitrator Certificate for Emerging Leaders Topic Area: Personal Effectiveness

Section 015 Main Campus Oct 15 and 17 | WF | 8:30 am - 4:30 pm Instructor: Nicola Carteret, BA, MA Certificate for Emerging Leaders Topic Area: Personal Effectiveness

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

13

BUSINESS SEMINARS ENERGIZE YOUR WORKPLACE: INSPIRING AND MOTIVATING PEOPLE “I have no idea how to motivate these people!” If you’ve uttered these words, you’re in good company and can benefit from a program that addresses this challenge head-on. Are you committed to renewing your workplace, to breathing life into your culture, and creating a place where people are inspired and excited?

People who feel overworked and undervalued gradually stop ‘showing up.’

They hold back their energy, enthusiasm, and commitment. Is it time to explore some new and practical perspectives on leadership and inspiration, to get past ‘flavour-of-the-month’ initiatives and cut straight to what is real and effective?

People are changing. They want more from work and their workplaces. To attract and keep the best and brightest talent requires more than money and professional status. It means taking seriously the need to create more soulful workplaces, understanding that intrinsic pride matters more than money. Shifting values means that people want to make a difference, experience a high quality work life, engage their deepest energies in pursuit of excellence at home and at work. They want great leadership, opportunities to develop mastery, to feel respected and appreciated, and to work in a robust community. They even want to have fun!

Objectives · Leave this program feeling more capable of managing the most challenging and compelling issue that leaders face. Practical and inspirational, this program offers the tools and insights to attract and retain the best talent, and create a culture that is turned on and fully alive.

COURSE: BUS 144 | 14 Hours | $589 + GST

FACILITATION SKILLS Facilitators help other people resolve issues or improve processes. This workshop is designed to improve the skills of people who are facilitating initiatives such as: the start-up of teams or project groups; regular meetings; the resolution of issues, such as conflict, low productivity, or poor morale; planning of projects and complex tasks; team building; process improvement; group feedback meetings, and other similar types of sessions. Prior to this workshop, questionnaires will be sent to participants to determine specific needs and issues to discuss. By gaining an understanding of the mindset of a facilitator — in contrast to other leaders — you will become more effective in your facilitation role. This seminar will help you sharpen or acquire basic facilitation skills, and increase your confidence through practice and feedback. Through facilitation clinics, you will learn approaches to difficult situations.

Topics · The role of the facilitator and how it changes in different situations · Basic tools for facilitation · Use of structured tools for process improvement, decision making, improving quality, and other tasks · Facilitating the start-up of teams · Facilitating conflict resolution · Prevention of problems as a basic facilitation approach · Dealing with problems once they occur

FINANCIAL ANALYSIS AND PLANNING FOR NONFINANCIAL MANAGERS This two-day seminar introduces managers and other professionals to the basic components of financial literacy, and to the measures of financial health and value creation. The focus is on interpreting, understanding and projecting financial statements, and project valuations. Cases, exercises and real life examples will be used throughout this seminar. Course content is based on the assumption that participants have some exposure to finance and accounting in the private sector. Only private sector finance will be covered.

Topics · Financial statement interrelationships · Sources and uses of cash · EBITDA, return on equity and other returns on investment · Liquidity and leverage risk measures/ratios · Break-even analysis · Discounted cash flows · Shareholder value created

COURSE: BUS 120 | 14 Hours | $589 + GST Section 023 Downtown Campus Nov 20 - 21 | RF | 8:30 am - 4:30 pm Instructor: Per Mokkelbost, PhD Certificate for Emerging Leaders Topic Area: Professional Skills

COURSE: BUS 134 | 14 Hours | $589 + GST Section 029 Main Campus Nov 13 - 14 | RF | 8:30 am - 4:30 pm Instructor: George Campbell, BComm, MA (Adult Ed) Certificate for Emerging Leaders Topic Area: Communication

Section 027 Main Campus Oct 21 - 22 | TW | 8:30 am - 4:30 pm Instructor: Tammy Robertson, MA Certificate for Emerging Leaders Topic Area: Building Relationships

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BUSINESS SEMINARS FUNDAMENTALS OF SUPERVISION This seminar examines the positions of manager/supervisor, and views the manager’s functions as vital to the overall growth and effectiveness of the organization. The manager’s abilities form a central hub of activity within the organization, often dealing with these less tangible factors that strongly reflect corporate success. This seminar provides participants with an understanding of managing, as well as a positive way of evaluating and monitoring their own performance, productivity, and effectiveness. Lectures, discussions, role-playing, and case syndicate activities will be used. Participants will experiment with leadership approaches and receive feedback. Participants will be required to complete an INSIGHTS Instrument prior to the course.

Topics · Managerial/supervisory roles required for organizational success · Developing managerial and supervisory skills to increase staff productivity · Developing interpersonal skills · Managing group performance · Effective leadership styles (includes evaluation of leadership styles of participants through confidential and personal feedback) · Discipline in organizations; when not to establish rules · Motivation and leadership in combination · Performance management · Self-concept and the importance of positive reinforcement

COURSE: BUS 146 | 21 Hours | $795 + GST Section 046 Downtown Campus Nov 3 - 5 | MTW | 8:30 am - 4:30 pm Instructor: Kathleen McAuley, BAdmin, MCE

GET ORGANIZED! IMPROVE YOUR WORKFLOW AND BOOST YOUR PRODUCTIVITY The typical business person experiences 170 interactions or distractions per day and has a backlog of 200-300 hours of incomplete work. Many of us are overwhelmed by too many emails, frustrated by interruptions and constant multi-tasking, and never seem able to step off the treadmill long enough to get organized. Instead, we try to solve everything by working faster and longer in a world that does not show any signs of slowing down. Effective workflow is about the art of choices, actions, attention and energy, balanced with a workflow system that will support you as you navigate through the day. This seminar offers strategies and solutions to eliminate productivity roadblocks, leading to better self management and productivity.

Topics · 12 Key areas of productivity · Designing a workflow system to manage traditional files, virtual files and email · Creating a task management system · Best practices for better work habits · Taming the chaos in your Inbox · Self-care and how it affects personal productivity

GETTING THINGS DONE THROUGH INFLUENCE Discover the power of strategic influence, with or without the power of position. Learn the principles of ethical influence. Return to your workplace with greater confidence in your leadership and influencing ability.

Topics · Defining your objectives. What do you want to make happen? · Effective influencing skills, with or without legitimate ‘power’ · Establishing effective networks · Identifying and developing strategic allies · Getting others on-side · Creating an exchange framework to facilitate adoption of your ideas and initiatives · Strategies for partnering with your boss · What to do when influencing doesn’t work

COURSE: BUS 138 | 7 Hours | $355 + GST Section 020 Main Campus Nov 18 | T | 8:30 am - 4:30 pm Instructor: Fred Jacques, PhD Certificate for Emerging Leaders Topic Area: Professional Skills

COURSE: BUS 270 | 7 Hours | $355 + GST Section 003 Main Campus Nov 4 | T | 8:30 am - 4:30 pm Instructor: Georgina Forrest Certificate for Emerging Leaders Topic Area: Personal Effectiveness

Certificate for Emerging Leaders Topic Area: Professional Skills

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

15

BUSINESS SEMINARS GOOD WRITING IS GOOD BUSINESS

IMPLEMENTING CHANGE

Writing is a necessary skill in nearly every job. Most of us didn’t go to school to become writers, but we often spend many hours a day writing email messages, reports and proposals. In this seminar, you will learn practical, easyto-apply tips and tricks for effective business writing. You will develop the skills required to write effectively: know your audience; define your purpose; deliver crisp, concise communication; and get results using various types of documents. You will be able to apply these techniques in everyday writing, whether you are writing email messages or complex technical reports.

Topics · Planning and organizing documents · Writing clear and concise documents that get results quickly · Brushing up on grammar to avoid the ten most distracting writing errors · Using a five-step editing checklist to catch mistakes before you click Send or Print

COURSE: BUS 258 | 7 Hours | $355 + GST Section 005 Main Campus Oct 20 | M | 8:30 am - 4:30 pm Instructor: Julie Vouri, BSc, MBA

Chances are, somewhere along the line, you have experienced change in your workplace as a result of downsizing, market changes, technology shifts, conflict in the organization, or simply as a result of a leadership change.

Increasingly, today’s organizations are running lean and mean, and creating the kind of environment that necessitates frequent change.

You also may have noticed that some organizational changes do not succeed — and that while some people are energized and motivated by change, others don’t embrace change at all.

This workshop offers approaches and tools to implement more effectively the people side of organizational change.

Topics · Understanding the nature of change — size, scope, complexity and people impacts · Tools for assessing the change: readiness and impact · Assessing sponsorship for your change · Helping people be ready, willing and able to implement change · Measuring program success · Action planning

IMPROVING COMMUNICATION AT WORK What is your preferred communication style: get-to-the-point, fact based, analytical, or warm, chatty and personal?

Do you prefer work conversations that are direct, deal with the main issue and move on? Or, do you prefer to warm up a bit first, establish rapport, and then move into the topic at hand?

These and other communication traits can make communicating in the workplace a challenging task. Have you ever been in a meeting and found yourself wishing people would just get to the point? Ever wish that some of your colleagues were more tactful and diplomatic? Has your boss ever told you that you need to speak up and contribute more in meetings? Do you find that your colleague’s eyes glaze over when you are giving a report?

Communication style can be as much a foreign language as any other spoken language. In this powerful one day course, using DiSC® you will learn about communication styles most commonly used at work, identify your own preferred style, and discuss strategies and tips to understand and communicate more effectively with those whose styles are different than yours.

Topics

Certificate for Emerging Leaders Topic Area: Communication

COURSE: BUS 233 | 7 Hours | $355 + GST Section 006 Main Campus Dec 12 | F | 8:30 am - 4:30 pm Instructor: Nadine Ryan-Bannerman, MEd (Adult Education), ACC Certificate for Emerging Leaders Topic Area: Professional Skills

· The DiSC® communication style model · Determining your own communication style preferences · Identifying other communication style preferences · Increasing your communication style flexibility

COURSE: BUS 188 | 7 Hours | $355 + GST Section 013 Downtown Campus Oct 27 | M | 8:30 am - 4:30 pm Instructor: Patricia Pitsel, PhD Certificate for Emerging Leaders Topic Area: Communication

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BUSINESS SEMINARS LEADING WITH CONFIDENCE AND COURAGE

LEADING YOURSELF AND OTHERS THROUGH CHANGE

MANAGING STRONG PERSONALITIES

Tap into your inner intelligence! And leave this highly experiential workshop strongly grounded in your confidence as a leader. Imagine having the courage to navigate shifting parameters, difficult situations and multiple priorities in a dynamic and compelling manner.

Discover the relationship between intent and impact. Learn and practise productive communication skills and practical tools that will prepare you for powerful conversations. You will be introduced to strategies to accelerate trust in your workplace relationships, and enhance the congruency of your leadership presence. You will also explore five modes for dealing with conflict, and increasing your selfawareness and understanding around your preferred method. Think about and come prepared to discuss your real-life situations and challenges. You will have the opportunity to prepare to deal with these and will leave the workshop with an action and accountability plan.

While organizations have spent a great deal of time on the project implementation side of change, they still struggle with the human element.

Organizational restructuring, company mergers and acquisitions, technology implementations, software upgrades, process improvements and other big changes in the workplace can result in unforeseen problems, as well as frustration, confusion and tension among staff. Recognizing that change is an inevitable part of today’s workplace, this seminar is an opportunity to discuss change and the best road to successful outcomes. The focus will be on minimizing the negative effects of change. You will walk away from this seminar equipped with new tools and strategies to help you plan, implement and reinforce your next change effort, greatly improving your chances for smooth and successful change.

Do you manage a ‘strong personality’?

These are the people who can turn a simple request into a 30-minute debate, or offend a dozen colleagues with a single email. These individuals can hijack meetings, turn discussions into heated debates, and challenge the team’s plans and priorities. As a result these strong personalities may miss critical deadlines, distract you from key priorities and impact the effectiveness of your entire team. Strong personalities are typically smart and talented individuals, but managing them can be exhausting. This workshop offers a streamlined approach for managing.

You will learn simple strategies, solutions and shortcuts to channel the talent and energy of these valuable people. You will practise in class to ensure you have the confidence you need to tackle even the most frustrating issues as they arise. And with your new skills, you may even find you have more time and energy too!

Topics · Effective communication skills · Ways to accelerate trust · Discover and practise some key dispositions of leaders · Practical tools that can help you prepare for powerful conversations · The relationship between intent and impact · Learn your preferred method for dealing with conflict, and increase your self-awareness and understanding of these issues

COURSE: BUS 240 | 7 Hours | $355 + GST Section 004 Main Campus Nov 3 | M | 8:30 am - 4:30 pm Instructor: Maureen Motter-Hodgson, BEd, MEd, CPCC

Topics · Types of change · Change models · Components of successful change initiatives · Building resilience during change · Planning and implementing successful change initiatives · Techniques to identify and minimize resistance to change · Reinforcing new behaviours and processes

COURSE: BUS 267 | 14 Hours | $589 + GST Section 004 Main Campus Nov 17 - 18 | MT | 8:30 am - 4:30 pm Instructors: Dasa Chadwick, MA, CHRP, and Nicole Tsui, BA, CHRP Certificate for Emerging Leaders Topic Area: Building Relationships

Certificate for Emerging Leaders Topic Area: Communication

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

Topics · The 5-Step Model: A stepby-step approach · Assessing the situation · What needs to change?

Managing the scope · Sources of unwelcome behaviour · Delivering feedback that inspires change · Follow up techniques for sustained changes · Practise real-world challenges such as accountability, motivation, teamwork, meeting etiquette and time management

COURSE: BUS 269 | 7 Hours | 355 + GST Section 003 Main Campus Dec 10 | W | 8:30 am - 4:30 pm Instructor: Crystal Dreeshen, BA, CEC Certificate for Emerging Leaders Topic Area: Building Relationships

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BUSINESS SEMINARS MEETING THE CHALLENGE OF LEADERSHIP

MENTAL TOUGHNESS: TRAINING FOR SUCCESS

Based on the concept that leadership comes from the person — not the position — this seminar focuses on developing the leader in you. Using a practical and widely used model that is founded on the philosophy that any individual at any level occupying any position in any organization can be a leader, you will explore both the nature and practice of leadership. You will identify your strengths as a leader, learn the five key practices of successful leadership, and focus on continued development. There will be an emphasis on building self-confidence and applying your learning to your day-today professional life.

Every business needs people who are talented, driven, and mentally tough.

Research shows that mental toughness is the key to confidence, motivation, and success any time your life gets difficult. Have you wondered how to remain persistent and confident when adversity hits? How to cope effectively when others are treating you poorly?

How to motivate yourself to take action on critical tasks? How to always perform great in presentations and meetings?

Mental toughness practices enable you to master yourself mentally and emotionally. Learn how to become your own success coach so you can get the results you want in your job or life.

Topics

Topics

· The nature of leadership, and the difference between management and leadership · The five key leadership practices: Model the Way, Inspire a Shared Vision, Challenge the Process, Enable Others to Act, and Encourage the Heart · Practical applications of the five key practices · Approaches and tools to ensure open and effective interpersonal communication · Strategies for enabling and rewarding effective behaviour in others · Leading with integrity to promote both personal and organizational values · A personal-best leadership development plan

· The components of self-mastery and mental toughness · How to diagnose a challenge so you can conquer it · How to create unshakable confidence when you need it the most · How to conquer adversity · How to motivate yourself to take action on critical tasks · How to perform flawlessly in high pressure presentations and meetings · How to persevere through extremely difficult or boring work situations

COURSE: BUS 130 | 14 Hours | $589 + GST Section 036 Main Campus Oct 29 - 30 | WR | 8:30 am - 4:30 pm Instructor: Lisa Brown, BA, MA Certificate for Emerging Leaders Topic Area: Personal Effectiveness

MENTORING SKILLS Best-in-class organizations embrace mentoring as an important part of their culture. Mentoring has proven to be extremely effective in engaging employees, recognizing and developing their potential and building learning capacity. In this interactive and experiential workshop, be introduced to a mentoring model that incorporates coaching skills and strategies designed to enhance your mentoring presence.

Explore and practise these skills in a safe environment, using real situations from your workplace. Leave with an understanding of what mentoring is, and is not, having gained confidence in utilizing the skills required to establish and maintain an effective mentoring relationship. Focusing on both those receiving mentorship and those in the mentor role, you will be guided on how to establish the relationship and how to develop and excel within it. Receive tips on designing effective mentoring relationships and navigating the intergenerational workforce.

Topics · A mentoring model for success · The difference between your mentor’s hat, and the other hats that you wear · The benefits of mentoring and some possible traps · The role of coaching skills in successful mentoring: Listening, Curiosity, Powerful Questions · Acknowledgement and championing · Designing mentoring relationships: Some dos and don’ts · The impact of the intergenerational workforce

COURSE: BUS 140 | 14 Hours | $589 + GST Section 019 Downtown Campus Dec 2 - 3 | TW | 8:30 am - 4:30 pm Instructor: Fred Jacques, PhD Certificate for Emerging Leaders Topic Area: Personal Effectiveness

COURSE: BUS 244 | 14 Hours | $589 + GST Section 008 Downtown Campus Oct 23 - 24 | RF | 8:30 am - 4:30 pm Instructors: Maureen Motter-Hodgson, BEd, MEd, CPCC and Carolyn Poole, BSc, CPCC, CCMC, PCC Certificate for Emerging Leaders Topic Area: Building Relationships

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BUSINESS SEMINARS OVERVIEW OF STRATEGIC PLANNING

PERFECTING THE PERFORMANCE DISCUSSION

POWER AND SCIENCE OF COACHING

NEW

“If you don’t know where you’re going, you’ll probably end up someplace else.”

This well-known saying illustrates why organizations need strategic plans; to guide and map the desired future for the business. In this seminar, learn the basic concepts and processes involved in strategic planning, understand why strategic planning is essential for the success of an organization, and realize that the key to making the plan work is a commitment to implementation.

Topics · What is strategic planning? · Difference between a vision and a mission · How organizations develop a vision and a mission · Importance of defining organizational values · Gathering information for a strategic plan · Deciding what to do and how to do it · How organizations determine strategic objectives · Importance of implementing your strategic plan

COURSE: BUS 257 | 7 Hours | $355 + GST Section 004 Downtown Campus Dec 9 | T | 8:30 am - 4:30 pm Instructor: Kim VanKosh. BSc, MBA Certificate for Emerging Leaders Topic Area: Professional Skills

Performance discussions focused on assessing annual goal achievement and the setting of new goals is a common foundation of most organizations’ performance management programs.

The most valuable component of these conversations is a realistic discussion of the employee’s performance in comparison with the performance objectives. Meaningful performance discussions may be the difference between engagement and disengagement for many employees.

This seminar explores the employee’s and leader’s roles in performance planning, key elements needed for meaningful performance discussions, creating and assessing performance goals and assessments, and assisting employees in developing career and development goals.

Topics · Defining performance management · Creating and assessing performance goals and objectives · Key components of performance management and career conversations · Methods of delivering performance feedback · Individual action planning

COURSE: BUS 276 | 7 Hours | $355 + GST Section 001 Main Campus Nov 28 | F | 8:30 am - 4:30 pm Instructors: Dasa Chadwick, MA, CHRP, and Nicole Tsui, BA, CHRP

Discover how you can inspire and empower others to reach their own full potential by combining powerful coaching skills with new lessons from the emerging field of positive psychology. This highly interactive workshop is designed for those who want to know more about the growing trend toward coaching, are motivated to develop their own coach-like skills, and who are curious about exciting research-based evidence on positivity and happiness. You will leave knowing how to better engage others in maximizing their gifts and talents, and you will also leave knowing more about yourself and how you choose to view your world.

Topics · What is coaching? · Shifting the focus from ‘me’ to ‘thee’ · Asking powerful questions and listening attentively to answers · Cultivating curiosity and the power in doing so · Acknowledging others with sincerity · Helping others make plans and take action

COURSE: BUS 212 | 14 Hours | $589 + GST Section 008 Downtown Campus Nov 26 - 27 | WR | 8:30 am - 4:30 pm Instructor: Kara Exner BA, MCEd, CPCC, PCC Certificate for Emerging Leaders Topic Area: Coaching

Certificate for Emerging Leaders Topic Area: Professional Skills

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

19

BUSINESS SEMINARS STRESS LESS: MANAGING WHAT’S ON YOUR MIND

SUCCESSFUL TEAMS: HOW TO BUILD THEM

Do you have headaches, or tight neck and shoulders? Do you feel anxious, irritable and frustrated at home or at work? Do you use caffeine and other habits to cope with everyday demands? Are you lashing out at others, or conversely, withdrawing from your life? If you have answered yes to any of these questions, or would like to prevent these and other threats to your wellness, you will benefit from this session. Thriving in uncertain and demanding times takes a concentrated effort. You must learn how to control stress. Managing stress is no longer a soft skill. It is critical to your optimal performance at home or in the office.

Why do some teams seem to naturally work well together and others require more effort? What can a leader do to build and maintain a strong team?

The leader’s challenge begins with recognizing the diversity within a team and inspiring all members toward a common cause. Even with a highly functional team, it is important for you to determine what is working and what is not. In this seminar, discuss how to identify common issues. Then, refine your skills to address these issues.

Learn key elements of a strong and successful team, and discover how to apply principles to enhance these elements in your own team situation.

Topics · Choosing healthy coping strategies and eliminating unhealthy strategies · Negative and positive dialogue · Goals and action plans · Creating an external support system · Relationship dynamics · Physical, emotional and behavioural indicators of stress · How diversity enhances a group or work environment · Balancing the stresses of varying perspectives with utilizing them to propel relationships forward · Journaling to manage anxiety · Conflict resolution management · Communication strategies to express needs, wants, observations and thoughts for conflict management · Leadership qualities that can alleviate stress reactions · Your sphere of influence and how it contributes to stress and distress

Topics · · · · · · · · · · ·

What is a strong team?

Key dysfunctions of a team Fostering trust Managing conflict and encouraging debate Gaining commitment and accountability Creating a results orientation Effective communication Motivation and engagement Strengths and weaknesses Embracing diversity and bridging the generations Leading with heart and authenticity

COURSE: BUS 260 | 7 Hours | $355 + GST Section 005 Downtown Campus Oct 30 | R | 8:30 am - 4:30 pm Instructor: Maria Saley, MBA, CEC, PCC

SUCCESSION PLANNING: DEVELOPING LEADERS FROM WITHIN Succession planning. Is your organization prepared? Does your organization have the leadership capacity it needs to succeed in the future? What is the leadership legacy you are trying to create to ensure your organization is a great place to work? Is your organization having meaningful conversations about your current and future talent needs? If any of these questions make you pause, you should consider that all of the top companies (those with the best succession planning practices) agree that a succession program will result in extensive long-term benefits.

Organizations that are able to develop the talent within have a stronger company culture and more engaged, loyal employees.

Topics · Succession planning and career development; the link to success · Talent review process and identifying the talent pool · Competencies and assessment criteria · Organizational and leadership culture to support employee engagement

COURSE: BUS 274 | 7 Hours | $355 + GST Section 001 Downtown Campus Oct 22 | W | 8:30 am - 4:30 pm Instructor: Janice Sharlow, MHRD, CHRP Certificate for Emerging Leaders Topic Area: Professional Skills

Certificate for Emerging Leaders Topic Area: Building Relationships

COURSE: BUS 207 | 7 Hours | $355 + GST Section 011 Downtown Campus Oct 8 | W | 8:30 am - 4:30 pm Instructor: Kirk Macdonald, NCC, ACC Certificate for Emerging Leaders Topic Area: Personal Effectiveness

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BUSINESS SEMINARS TIME MANAGEMENT It is often difficult to devote sufficient time to the duties and responsibilities of one’s job. This seminar is designed to offer you a set of workable techniques for organizing your time to yield better results in the same amount of time, or the same results in less time. Participants will analyze their own time management problems, participate in experiential learning exercises that highlight effective time management techniques, and learn specific approaches to solving time management problems through better communication.

Topics · How are you spending your time? · Checklist of typical time management problems · Analysis of time allocation · Sharing of time management problems · General approaches to better time management · Telephones · Meetings · Interruptions · Specific approaches to specific problems · Implementation

COURSE: BUS 111 | 7 Hours | $355 + GST Section 039 Main Campus Sep 23 | T | 8:30 am - 4:30 pm Instructor: Robert Schulz, PhD

WORK-LIFE BALANCE: FULLY ENGAGE FOR SUCCESS Balancing of home and work life is the number one human resource issue.

We are all looking for the same thing —success at work and success at home.

Is it possible? This seminar will help you decrease the burden of stress and guilt, become more focused and committed to your important goals and values, and magnify the satisfaction and fulfillment you get from both home and work life. You will leave with insights, skills and strategies to be more productive, effective, confident, courageous, enthusiastic and motivated in your life.

Objectives · Gain confidence in your ability to make a meaningful contribution at home and work · Learn strategies for managing work overload and multiple demands · Gain knowledge that is uniquely important to you and develop a personal positioning statement · Discover tools to hold yourself accountable to work goals and personal values · Learn strategies to manage daily resilience · Gain understanding of the value of slowing down and staying focused · Learn strategies for letting go and decreasing worry · Learn habits to maintain balance when there is never enough time · Learn strategies for accountability

Certificate for Emerging Leaders Topic Area: Professional Skills

COURSE: BUS 135 | 14 Hours | $589 + GST Section 017 Main Campus Nov 26 - 27 | WR | 8:30 am - 4:30 pm Instructor: Tammy Robertson, MA Certificate for Emerging Leaders Topic Area: Personal Effectiveness

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

CORPORATE TRAINING Talk to us. Whether you are an HR specialist, a team leader or a manager in search of training programs, you can find what you need through Continuing Education. Together we can create the right training — taught by the right expert — at the right time and place.

To help you get the best return on your corporate training investment, U of C Continuing Education can facilitate a needs assessment, and provide proven programs and customized training.

Continuing Education programming staff have extensive experience in adult education, and the instructors are experts in their fields. Together, they can provide you with proven course content and expert delivery that meets your organization’s training needs.

As your Corporate Training partner, Continuing Education provides: · Seminars and courses that go beyond theory · Knowledge and tools that can be applied directly in the workplace · Customization of public courses and seminars to meet your strategic initiatives · Follow-up sessions to enhance the transfer of learning · Delivery of courses and seminars at times and locations that work for you · Experienced and knowledgeable facilitators who are experts in their fields · Credential opportunities through the University of Calgary

For more information, call 403.220.2988, or email corporate.training@ucalgary.ca

21

COURSES Fall 2014

COURSES

for personal and professional development.

Courses listed here are offered between September 1 and December 31, 2014. Upcoming Winter and Spring Session courses can be found at conted.ucalgary.ca in October and will be listed in the next program guide, which will be distributed in November 2014.

ACADEMIC PREPARATION

MATHEMATICS ALGEBRA AND TRIGONOMETRY

403.220.2952 adedlife@ucalgary.ca

ACADEMIC UPGRADING — UNDERGRADUATE These courses are for students who require academic upgrading for admission to the University of Calgary.

Information on U of C’s admission requirements is obtained from Recruitment and Admissions, or faculty offices. Textbooks are available for purchase at the U of C Bookstore.

ENGLISH

This course provides a bridge to university-level mathematics with special attention given to topics essential for success at the university level. A grade of B- or better in this course serves as a prerequisite for linear algebra courses of Math 211, Math 221 and the calculus course of Math 249.

Math 251 requires a prerequisite of 70 percent or better in Math 30-1 and 50 percent or better in Math 31.

Prerequisite: Pure Math 30-1, Math 2 COURSE: UPG 250 | 50 Hours | $475 Section 007 Main Campus Sep 9 - Dec 4 | TR | 3:30 - 5:30 pm

MATH 1

ENGLISH 2 This is the second of two courses designed to prepare you for university entrance. The course focuses on the study of literature and non-print media with the writing of longer essays.

Students will learn research and documentation methods needed for academic essays.

Prerequisite: English 20, UPG 120 English 1 COURSE: UPG 220 | 39 Hours | $475 Section 013 Main Campus Sep 8 - Nov 24 | MW | 5:30 - 7:15 pm Section 014 Main Campus Sep 9 - Nov 25 | TR | 5:30 - 7:15 pm

This is the first of two courses designed to prepare you for university entrance.

The course covers the properties of real numbers, a brief introduction to number theory, exponents and radicals, algebraic expressions, factoring, linear and quadratic equations, inequalities, system of linear equations, polynomials and their properties.

Prerequisite: Pure Math 10 strongly recommended COURSE: UPG 105 | 70 Hours | $495 Section 028 Main Campus Sep 8 - Dec 1 | MW | 5:30 - 8:15 pm

MATH 2 This is the second of two courses designed to prepare you for university entrance. The course covers the properties of transformations, exponential and logarithmic functions, trigonometric functions, sequences and series, the conic sections, and selected topics in probability and statistics.

Prerequisite: Pure Math 20, UPG 105 Math 1 COURSE: UPG 101 | 70 Hours | $495 Section 037 Main Campus Sep 8 - Nov 26 | MW | 6 - 8:45 pm Section 038 Main Campus Sep 9 - Nov 27 | TR | 5 - 7:45 pm Section 039 Online Sep 9 - Nov 27

SCIENCE BIOLOGY 1 This is the first of two courses designed to prepare you for university entrance.

Through the study of biology (life and living systems), learners are given an opportunity to explore and understand the natural world through the themes of diversity, energy, equilibrium, matter and systems. The major units developed in this course include energy and matter in the biosphere, ecosystem and population change, photosynthesis and cellular respiration, and human systems.

Prerequisite: Science 10 COURSE: UPG 110 | 39 Hours | $475 Section 007 Main Campus Sep 8 - Dec 8 | MW | 6 - 7:30 pm

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COURSES BIOLOGY 2

CHEMISTRY 2

This is the second of two courses designed to prepare you for university entrance. Through the study of biology (life and living systems), learners are given an opportunity to explore and understand the natural world through the themes of diversity, energy, equilibrium, matter and systems. The major units developed in this course are; nervous and endocrine systems; reproduction and development; cell division, genetics and molecular biology; and population and community dynamics.

This is the second of two courses designed to prepare you for university entrance. The themes of changes, energy and systems are central to the course, and equilibrium and matter are subordinate themes. Specific units include thermo-chemical changes, chemical changes of organic compounds, electrochemical changes, and chemical equilibrium focusing on acid-base systems.

Prerequisites: Biology 20, UPG 110 Biology 1; and, Chemistry 20 or UPG 140 Chemistry 1 recommended

Section 010 Main Campus Sep 8 - Nov 24 | MW | 5 - 6:45 pm

COURSE: UPG 210 | 39 Hours | $475 Section 009 Main Campus Sep 9 - Nov 25 | TR | 6 - 7:45 pm

CHEMISTRY 1 This is the first of two courses designed to prepare you for university entrance.

The course covers several major concepts related to the nature of matter and the nature of a chemical reaction and chemical change. Major units include diversity of matter and chemical bonding, matter as solutions, acids and bases, forms of matter, gases and quantitative relationships in chemical changes.

Prerequisite: Chemistry 20, UPG 140 Chemistry 1 COURSE: UPG 240 | 39 Hours | $475

Section 011 Main Campus Sep 13 - Nov 22 | S | 10 am - 2:30 pm

PHYSICS 1 This is the first of two courses designed to prepare you for university entrance. It provides an introduction to the motion and energy of objects and waves. Specific units include kinematics, dynamics, circular motion, work/energy, oscillatory motion, and mechanical waves.

Prerequisites: Pure Math 10, and Science 10

GMAT TEST PREPARATION This GMAT preparation course, offered

by University of Calgary Continuing Education in collaboration with The Renert Centre, prepares you to meet today’s high admission standards and boost your score for MBA/graduate business schools. Drawing on over 20 years of experience in GMAT preparation, this course provides in-depth coverage of every area of this challenging exam: problem solving, data sufficiency, sentence correction, critical reasoning, reading comprehension, and analytical writing.

Our GMAT preparation program is complete, and the materials are constantly updated to reflect current GMAT standards. Students will receive a diagnostic math test, 26 hours of instructor-led lectures, ongoing support time until the day of their GMAT test, and free retakes of the course.

COURSE: ADL 901 | 26 Hours $1,095 + GST $995 + GST if registered 30 days prior

COURSE: UPG 130 | 39 Hours | $475

Section 029 Main Campus Oct 18 – 19 and 25 - 26 | SU | 9:30 am - 5 pm

Section 007 Main Campus Sep 8 - Dec 8 | MW | 5 - 6:30 pm

Section 030 Main Campus Nov 22 – 23 and 29 - 30 | SU | 9:30 am - 5 pm

Prerequisites: Pure Math 10, and Science 10

PHYSICS 2

COURSE: UPG 140 | 39 Hours | $475

This is the second of two courses designed to prepare you for university entrance. This course builds on the knowledge and experience gained from previous science courses. Specific units include: momentum and impulses, forces and fields, electromagnetic radiation, and atomic physics.

Section 007 Main Campus Sep 9 - Dec 9 | TR | 5 - 6:30 pm

EXAM PREPARATION — POST GRADUATE

Prerequisite: Physics 20, UPG 130 Physics 1 COURSE: UPG 230 | 39 Hours | $475 Section 009 Main Campus Sep 9 - Nov 25 | TR | 5 - 6:45 pm

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

23

COURSES ADULT LEARNING 403.220.2952 adedlife@ucalgary.ca

Courses in this section are professional development opportunities for anyone who facilitates or works in adult learning or advising. These courses may be applied to the following certificates: · Adult and Community Education Certificate, page 70 · Adult Learning Certificate, page 70 · Career and Academic Advising Certificate, page 72 · e-Learning Certificate, page 74 · Workplace Learning Certificate, page 94 SPECIAL OFFER Receive a 10 per cent discount per course by registering at the same time for three or more courses. Register by calling 403.220.2952 or online at conted.ucalgary.ca. Offer valid for the 2014/15 academic year.

Certificate in Adult Learning specializing in Workplace Learning enrolled in the program “ Ibecause I wanted to validate my experience.

I wanted to learn theories and verify for myself that I was applying them properly.”

Nikki Mountford. Graduate. good thinking.

ADULTS AS LEARNERS Explore the teaching and learning transaction, from the learner’s perspective, by researching and reflecting on both the current literature and your own experiential understanding of how adults learn.

Come prepared to learn about yourself as a learner and to develop new sensitivities to the diversity in styles and needs through interaction with your classmates and the instructor.

Prerequisite: BMC 352 Learning Online (see page 4) COURSE: ADL 106 | 40 Hours | $575 Section 023 Online Sep 16 - Nov 24

ASSESSMENT PRACTICE IN CAREER DEVELOPMENT Learn to skillfully manage the assessment process, as you master developing client profiles that describe relevant interests, skills, values and other personal factors. Emphasis is on using a variety of assessment techniques and guiding the client through the key steps in the career planning process as well as providing support for the career action plan.

Prerequisite: BMC 352 Learning Online (see page 4) COURSE: ADL 212 | 30 Hours | $475 Section 010 Online Oct 14 - Dec 8

CAREER DEVELOPMENT FOUNDATIONS Discuss the major career development foundations that underlie the modern practice of advising. Explore the essential components leading to employee and student success and retention whether in the workforce or in higher education.

Discuss important issues facing career practitioners as they strive to help individuals make life decisions.

Prerequisite: BMC 352 Learning Online (see page 4) COURSE: ADL 210 | 30 Hours | $475 Section 010 Online Sep 23 - Nov 17

CREATING PROGRAMS IN ADULT EDUCATION Take a comprehensive and systematic look at creating programs for adult learners. Program planning involves the thoughtful integration of many elements and issues to create a successful learning experience.

Discover and apply the many parts of program planning in the creation of a work-related program. Sharing your ideas and experiences with your peers will be part of this collaborative learning experience.

Prerequisite: BMC 352 Learning Online (see page 4) COURSE: ADL 128 | 40 Hours | $575 Section 022 Online Sep 30 - Dec 8

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COURSES E-LEARNING: PRINCIPLES AND PRACTICE Learn about the field of e-learning and the principles, philosophies, models, approaches, technologies, and delivery modes used by practitioners of e-learning. Explore the various needs that e-learning practices can meet and the best ways to effectively implement e-learning to meet those needs.

Prerequisite: BMC 352 Learning Online (see page 4) COURSE: ADL 121 | 40 Hours | $575 Section 021 Online Sep 30 - Dec 8

FIELD OF ADULT AND COMMUNITY EDUCATION Join us to explore the history and philosophies that molded adult and community education. Also, reflect on your own history and philosophy to discover coherence in life and educational practice.

Prerequisite: BMC 352 Learning Online (see page 4) COURSE: ADL 123 | 40 Hours | $575 Section 013 Online Sep 30 - Dec 8

LEARNING IN THE WORKPLACE Enhance your capacity to meet workplace learning challenges through visionary and realistic planning.

This course will guide you through a systematic and thorough selfassessment. Then, with help, construct a personal development plan which will maximize your capabilities as a lifelong learner and provide you with a significant advantage in the emerging workplace. After learning these valuable skills you will be able to teach them to others.

Prerequisite: BMC 352 Learning Online (see page 4) COURSE: ADL 107 | 40 Hours | $575 Section 025 Online Sep 23 - Dec 1

SOCIAL MEDIA AND MORE Social media such as Facebook, Twitter, LinkedIn, blogs, wikis and podcasts are among the new web technologies that are changing how learning professionals engage with students, clients and other diverse audiences. Examine these technologies and their uses in various fields, such as education, writing, campus recruiting, and career development.

Prerequisite: BMC 352 Learning Online (see page 4) COURSE: ADL 310 | 30 Hours | $475 Section 007 Online Oct 14 - Dec 8

TRAIN THE TRAINER 1 What are the characteristics of an outstanding trainer? Throughout this workshop, explore the key skills and techniques that result in successful face-to-face training. Learn how to establish a positive learning environment. Use a variety of training techniques, and ensure that individual and group needs are met. Demonstrate your new skills through practice presentations. Be prepared for an active and engaging experience. This workshop is intended for workplace trainers and adult and continuing education instructors.

ART 403.220.2952 adedlife@ucalgary.ca

Many of these courses can be applied to the Certificate in Visual Design (page 93) and the Certificate in Graphic Design (page 79). For more art-related courses, see Interior Design (page 50).

SPECIAL OFFER Receive a 10 per cent discount per course by registering at the same time for three or more courses that apply to the Visual Design and Graphic Design certificates. Register online or call 403.220.2952. Some restrictions apply, i.e. all courses must take place within the current academic year, and discount does not apply to ICT courses.

ART HISTORY AND APPRECIATION 2 As a continuation of Art Appreciation I, investigate art from the 14th century to the 19th century. Focus on the contributions of important artists who typify major period styles such as early and high Renaissance in Italy, Northern Renaissance and Northern and Southern Baroque. Discuss important issues of modern and contemporary art.

COURSE: ADL 139 | 20 Hours | $475

COURSE: ART 310 | 20 Hours | $245

Section 001 Downtown Campus Oct 29 - 31 | WRF | 9 am - 4:30 pm

Section 014 Main Campus Oct 1 - Dec 3 | W | 7 - 9 pm

TRAIN THE TRAINER 2 NEW

ART HISTORY AND APPRECIATION 3

In this Level 2 workshop, build and enhance your skills as a trainer in a face-to-face learning environment.

Explore the major steps in designing an effective training program, learn how to align learning activities with learning outcomes and develop your skills in evaluating training effectiveness. In addition, chart your progress through verbal and written feedback from other others and the instructor.

Prerequisite: ADL 139 Train the Trainer 1 COURSE: ADL 239 | 15 Hours | $375 Section 001 Downtown Campus Dec 4 - 5 | RF | 8:30 am - 4:30 pm

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

Examine and gain an appreciation and understanding of major works of Western art from the 20th century.

This course will explain significant historical and cultural influences and will focus on major artists, trends and avant-garde movements from Europe and North America, including Cubism, Fauvism, Dadaism, Surrealism, Expressionism, Constructivism, Abstract Expressionism, pop art, conceptual art, and Post-Modernism.

COURSE: ART 303 | 20 Hours | $245 Section 009 Main Campus Sep 30 - Dec 9 | T | 7 - 9 pm

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COURSES CHINESE INK PAINTING: FLOWERS AND BIRDS

DESIGN PRINCIPLES

In this introductory level course, learn how to use the brush for line, forms, colours, and patterns of movement on non-absorbent rice paper. Following the traditions of Chinese art in the Sung Dynasty, and observations of nature, explore the methods used to create paintings centered around the scrutiny of flowers and birds. You will also learn Chinese painting mounting techniques.

Students should have some basic knowledge of painting.

In this studio class, use various techniques and materials to explore the fundamentals of two-dimensional imagery and three-dimensional objects in space. Study design elements such as line, shape, form, unity, balance, colour, texture and space. Develop an understanding of design. A supply list is provided at the first class.

COURSE: ART 103 | 30 Hours | $345 Section 026 Main Campus Sep 30 - Dec 9 | T | 6:30 - 9:30 pm

COURSE: ART 312 | 30 Hours | $345

DRAWING 1

Section 003 Main Campus Sep 27 - Dec 6 | S | 9 am - 12 pm

Learn fundamental concepts and techniques of drawing. Concentrate on charcoal, pencil, and contè. Draw from both still life and the human figure, nude and clothed.

COLOUR THEORY 1 Examine various colour theories, relationships, and phenomena within the context of two- and threedimensional design. Effects of light, colour mixing, colour application, and colour dynamics are addressed.

COURSE: ART 321 | 30 Hours | $345 Section 001 Main Campus Oct 1 - Dec 3 | W | 6:30 - 9:30 pm

CREATIVE ACRYLIC PAINTING Explore a variety of acrylic painting techniques, and develop basic painting skills. You will work mainly from still-life, landscape, and photographs but will also experiment with abstraction. While similar to oil paints, acrylics are water-based and preferred for home-studio use.

COURSE: ART 314 | 30 Hours | $345 Section 004 Main Campus Oct 2 - Dec 4 | R | 6:30 - 9:30 pm

DRAWING 2 Enhance your drawing skills by studying and practising techniques in still life, portraiture and figure drawing. Refine your competencies by using shadow and light to create 3D objects on paper, learning further about the anatomical structure of the human figure and drawing facial features with exact proportions and gestures. Working from mannequins, cast portraits and live models will greatly improve your techniques in drawing.

Prerequisite: ART 314 Drawing 1

COURSE: ART 109 | 30 Hours | $345

COURSE: ART 315 | 30 Hours | $345

Section 026 Main Campus Oct 1 - Dec 3 | W | 6:30 - 9:30 pm

Section 001 Main Campus Sep 30 - Dec 9 | T | 6:30 - 9:30 pm

DRAWING AND PAINTING FROM THE MASTERS This hands-on course is designed to introduce the principles of painting and drawing through studying and copying selected art masterpieces. By practical study of master artworks, learn art concepts and principles in a comprehensible and easily applicable way. Guided assignments using various art tools, mediums and surfaces, will help develop drawing and painting skills. You will work together with the instructor to select artworks, from any era, to be copied.

COURSE: ART 112 | 30 Hours | $345 Section 006 Main Campus Sep 29 - Dec 8 | M | 6:30 - 9:30 pm

GRAPHIC DESIGN Study both the theory and practice of graphic design. By working on design exercises and projects, you will develop your skills and understanding of design principles, colour theory, message and content, visual organization, and techniques and typography.

COURSE: ART 320 | 30 Hours | $345 Section 001 Main Campus Sep 23 - Dec 2 | T | 6:30 - 9:30 pm

HISTORY OF DESIGN Discover the factors that have influenced the practice and theory of design. Look at designs from around the world and consider their impact on culture and quality of life. Examples of architecture, graphic, interior, urban, garden, product, art, craft, and fashion design will be presented and discussed for you to make connections to your personal research interests.

COURSE: ART 102 | 30 Hours | $345 Section 024 Main Campus Oct 2 - Dec 4 | R | 6:30 - 9:30 pm

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COURSES HOW PSYCHOLOGY CAN IMPROVE YOUR ART NEW Psychology and art are interdependent.

Whether art is focusing on the human condition or trying to elicit a response from the audience, an overview of the wide-ranging field of psychology is a must for any artist. This course touches on the realm of emotion, cognition, perception and sensation that can be a building block for more relevant, current and informed art making.

COURSE: ART 319 | 20 Hours | $245 Section 001 Main Campus Oct 1 - Dec 3 | W | 7 - 9 pm

BUSINESS ANALYSIS 403.220.2988 business.conted@ucalgary.ca

These courses, offered in collaboration with Procept Associates Ltd., an endorsed education provider with the International Institute of Business Analysis (IIBA), will benefit professionals completing the requirements for the Certified Business Analysis Professional (CBAP) designation (see: www.theiiba. org). The content for these courses is based on BABOK Version 2.0.

JAPANESE WOODCUT/ MOKU HANGA This is both a beginner’s course and a refresher on the ancient Japanese art of printing on wood. Learn the traditional methods of cutting and printing; bokashi, which is the gradation of colour; and goma or pebble printing.

This is an ideal art form for those with sensitivities to oils or acrylics.

COURSE: ART 105 | 30 Hours | $345 Section 018 Main Campus Oct 2 - Dec 4 | R | 6:30 - 9:30 pm

TYPOGRAPHY

NEW

Develop your understanding of typography in relation to expressive, text and image-based content. Learn about the functional and formal properties of type. An understanding of format, hierarchy, legibility, clarity and type as the carrier of meaning will be investigated. Discover the important roles of shape, size, personality and choosing the appropriate typeface play in good design, which leads to effective communication.

For more information on this designation program, go to page 95.

ANALYTICAL THINKING FOR THE BUSINESS ANALYST The ability to write analytically and think critically are important skills for business analysis. The development of solid metrics is another key skill area that distinguishes strong business analysis. This intensive 2-day course focuses primarily on developing practical key analysis skills such as report writing, data analysis and metric development. This course is based on the Guide to the Business Analysis Body of Knowledge (BABOK) version 2.0.

Prerequisite: PDS 154 Comprehensive BA Seminar – Part 2 COURSE: PDS 188 | 14 Hours | $975 Section 005 Main Campus Dec 11 - 12 | RF | 8:30 am - 4:30 pm

COURSE: ART 316 | 30 Hours | $345 Section 001 Main Campus Sep 24 - Nov 26 | W | 6:30 - 9:30 pm

COMPREHENSIVE BUSINESS ANALYSIS SEMINAR — PART 1 Challenges for business analysts include: extracting and documenting business requirements in plain language; translating them into technical specifications; and creating and implementing business processes.

Learn specific business analysis tools and techniques, using templates to help you grasp the concepts. Also learn how to write more effectively, which leads to clear business documents. Focus on how to identify and develop metrics to complete your analysis and cover some general business analysis skills, such as documentation, facilitation, and methodology definition. Gain skills to: identify the components of overall requirements management, perform and document gap and stakeholder analyses, create a requirements management plan, develop business process models, identify ways to document requirements, utilize analysis techniques, and implement and manage changes to requirements in a controlled way. The content of this course is based on BABOK Version 2.0.

COURSE: PDS 147 | 28 Hours | $1,895 Section 015 Main Campus Sep 30 - Oct 3 | TWRF | 8:30 am - 4:30 pm

COMPREHENSIVE BUSINESS ANALYSIS SEMINAR — PART 2 Building on Comprehensive Business Analysis Seminar – Part 1, examine specific tools in detail. Each tool is covered in its own module and includes hands-on exercises. The focus is on writing skills, use cases, data flow diagrams, entity relationship diagrams, data modeling, UML and activity diagrams, and user interface considerations. The use of all tools is tied together in a case study exercise.

Content is based on BABOK Version 2.0.

Prerequisite: PDS 147 Comprehensive Business Analysis Seminar — Part 1 COURSE: PDS 154 | 28 Hours | $1,895 Section 015 Main Campus Nov 17 - 20 | MTWR | 8:30 am - 4:30 pm

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

27

COURSES ENTERPRISE AND STRATEGIC ANALYSIS This course is designed to provide business analysts with the skills required for involvement in strategy development, pre-project activities, and developing and managing enterprise architecture. This course is appropriate for experienced business analysts who are looking to formalize their experience through education, as well as junior business analysts, or those looking to enter the profession.

Learn the tasks and techniques outlined in the Enterprise Analysis Knowledge area within the Business Analysis Body of Knowledge (BABOK).

Through discussion, examples and hands-on exercises, practise analyzing competitive data, benchmarking studies, business problems and opportunities. Also practise developing business strategy and documenting a business case. Content is based on BABOK Version 2.0.

Prerequisites: PDS 147 Comprehensive Business Analysis Seminar — Part 1; and, PDS 154 Comprehensive Business Analysis Seminar – Part 2 COURSE: PDS 215 | 21 Hours | $1,425 Section 010 Main Campus Dec 2 - 4 | TWR | 8:30 am - 4:30 pm

TESTING FOR THE BUSINESS ANALYST

BUSINESS AND MANAGEMENT 403.220.2988 business.conted@ucalgary.ca

Each of the courses in this section can be applied to one or more of the following certificates. Students are advised to always review their own certificate program to ensure their selected course is eligible for credit. For certificate details see the page indicated. · Professional Management, page 84 · General · Economic Developers · Professional Engineers and Geoscientists (PEG) · Specializing in Construction Management · Specializing in Risk Management · Specializing in Strategic Management · Human Resource Management, page 81 · Marketing, page 82 · Public Relations Management, page 89 · Security Management, page 90 · Workplace Communication, page 94

ACCOUNTING FUNDAMENTALS

This two-day course is designed to explain to Business Analysts the need for testing and teach them the concepts required to plan, manage, execute, and evaluate testing outcomes in a software environment. This course is based on the Guide to the Business Analysis Body of Knowledge version 2.0.

Prerequisite: PDS 154 Comprehensive Business Analysis Seminar – Part 2 COURSE: PDS 198 | 14 Hours | $975 Section 005 Main Campus Dec 9 - 10 | TW | 8:30 am - 4:30 pm

Gain an understanding of financial accounting principles and practices as you learn how to go through the full accounting cycle of recording business transactions, making adjustments and final closing entries. Topics include internal controls and cash, receivables, property, merchandising, plant and equipment, goodwill and intangible assets. Learn how to read financial statements, do financial ratios and apply this knowledge to management problems and decision-making.

COURSE: BMC 162 | 40 Hours | $580 Section 044 Downtown Campus Sep 16 - Dec 16 | T | 6 – 9 pm

BUSINESS COMMUNICATION FOR INTERNATIONALLY TRAINED PROFESSIONALS Build self-awareness, cultural familiarity and interpersonal skills for communicating effectively and appropriately in Canadian business settings. Learn how culture influences communication style and understand your own preferences for interacting with others. Through group discussion, role-play simulations and focused feedback, you will gain insights into the hidden rules of preferred interaction in the Canadian workplace, practise flexibility in using a range of styles, and develop soft skill competencies for improving your job performance and career prospects. Practical strategies include effective ways of giving and receiving feedback, managing conflict, participating in meetings and making formal and informal presentations.

Please Note: Students can take either BMC 206 Management Communications or BMC 316 Business Communication for Internationally Trained Professionals for certificate credit in designated programs. Credit will be granted for one course only.

COURSE: BMC 316 | 40 Hours | $580 Section 005 Main Campus Sep 24 - Dec 17 | W | 6 - 9 pm

BUSINESS FINANCE Examine the key areas of business finance: discounted cash flow analysis, valuation procedures, capital budgeting, cost of capital, leasing, capital structure of the firm, financial rate analysis, and preparation of proforma financial statements. Emphasis is on capital structure decisions that affect the financial management of the firm.

Attention is given to the financial environment in which Canadian firms operate; its major institutional aspects; sources and forms of external financing; and trends and changes in financial market conditions.

Prerequisites: BMC 205 Business Management, and BMC 162 Accounting Fundamentals COURSE: BMC 103 | 40 Hours | $580 Section 014 Downtown Campus Sep 8 - Dec 15 | M | 6 - 9 pm

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COURSES BUSINESS MANAGEMENT

COMPENSATION: DESIGN AND PRACTICE

CONSTRUCTION CONTRACT LAW AND DOCUMENTS

COURSE: BMC 205 | 40 Hours | $580

Learn basic theory, concepts, techniques, and processes of wage and salary administration with a focus on practical applications. Topics include: job design and description, methods of job evaluation, wage and salary surveys, benefits, development of pay structures and policies, and linking performance to compensation.

This introduction to the nature of legal contracts and documents includes discussion of: legal obligations of contracting parties, types of construction contracts, security, insurance, limitation periods, settlement of disputes by negotiating, arbitration and litigation, and liens and remedies.

Section 193 Downtown Campus Sep 8 - Dec 15 | M | 6 - 9 pm

Prerequisite: BMC 352 Learning Online (see page 4)

Gain an overview of business management and the different facets and functions of business. Expand your understanding of the Canadian business environment and managing the modern enterprise in an ever-changing global economy.

Prerequisite for online sections: BMC 352 Learning Online (see page 4)

Section 196 Online Sep 16 - Dec 15 Section 197 Online Sep 16 - Dec 15 Section 198 Online Sep 16 - Dec 15 Section 194 Downtown Campus Oct 4 - Nov 15 | S | 8:30 am - 5 pm Section 195 Downtown Campus Oct 7 - Nov 20 | TR | 6 - 9 pm

CAREER STRATEGIES What does career satisfaction mean to you? Is your career direction consistent with your skills, interests, values, and sense of purpose? In this course, you will take charge of advancing your career as you explore the careerbuilding process. Take stock of assets and priorities, discover options, and develop strategies for success.

COURSE: BMC 155 | 30 Hours | $480 Section 011 Downtown Campus Sep 22 - Dec 8 | M | 6 - 9 pm

CHANGE MANAGEMENT In the 21st century, organizations and workplaces experience constant change.

Change in leadership, organizational structure, operational systems and business culture all impact individuals and business outcomes. This course focuses on the people involved in and impacted by change. Learn organizational change strategies through a number of different lenses and frameworks.

Examine interventions for different levels of the organization and acquire tools to effectively manage the change process.

COURSE: BMC 198 | 30 Hours | $480

COURSE: BMC 102 | 40 Hours | $580 Section 012 Downtown Campus Sep 8 - Dec 15 | M | 6 - 9 pm

Section 032 Online Sep 9 - Nov 17

CONTROL SYSTEMS IN CONSTRUCTION PROJECTS

CONDUCTING EFFECTIVE INTERVIEWS

COURSE: BMC 328 | 20 Hours | $430

Project administrative personnel benefit from this overview of typical control systems in construction projects. Prepare for most aspects of office and site control by examining these topics: key roles of personnel, business management, financial control, cash management, loss control, contract forms and bidding strategies, operations, labour management, health and safety.

Section 003 Downtown Campus Oct 29 - Dec 10 | W | 6 – 9 pm

COURSE: BMC 243 | 40 Hours | $580

CONFLICT MANAGEMENT

Section 010 Downtown Campus Sep 10 - Dec 17 | W | 6 - 9 pm

Examine interviewing techniques with special emphasis on the application to various areas of human resource functions. The emphasis is on practical application for Human Resource professionals and line managers.

Learn how to deal effectively with the conflicts that are frequently part of workplace life. Gain an understanding of your conflict management style and develop strategies and skills to deal with individual and team conflict situations. Improve relationships and increase personal productivity. These are the results that effectively managed conflict can provide.

Prerequisite for online sections: BMC 352 Learning Online (see page 4) COURSE: BMC 212 | 20 Hours | $430 Section 071 Online Sep 23 - Nov 10 Section 072 Downtown Campus Oct 4 - 25 | S | 8:30 am - 4 pm

CORPORATE SOCIAL RESPONSIBILITY Corporate Social Responsibility (CSR) is the principle of businesses supporting communities and people.

It is best demonstrated when CSR practices are used to build bridges between the business and community sectors that enable businesses to support social issues and interests.

The challenge is often to find a balance between doing good and leveraging these practices to benefit business as well as the community and its constituents. This introductory course covers CSR methods, tools, principles and practices, and is for those interested in knowing what CSR is and how it is generally implemented and managed in an organization.

COURSE: BMC 324 | 20 Hours | $430

COURSE: BMC 279 | 20 Hours | $430

Section 003 Downtown Campus Sep 13 - 27 | S | 8:30 am - 4 pm

Section 007 Downtown Campus Oct 24 – Nov 1 | F | 1 - 5 pm | S | 9 am - 3 pm

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

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COURSES DISABILITY MANAGEMENT: AN INTEGRATIVE APPROACH Disability management is most effective when integrated and embedded into the strategies and culture of an organization. This course introduces an interdisciplinary approach to the concepts and practices of disability management, and addresses how to design, implement, and market an effective disability management program.

Topics include: the importance of joint labour-management endorsement, a supportive infrastructure, the legal and ethical aspects, disability management practice standards, stakeholder roles and responsibilities, features of a gradual return-to-work program, program evaluation techniques, disability management best practices, prevention of workplace illness and injury, program marketing, role of an employee assistance program, and worker education and training.

COURSE: BMC 309 | 30 Hours | $550 Section 008 Downtown Campus Nov 19 - 22 | WRFS | 8:30 am - 4:30 pm

ECONOMICS FOR BUSINESS Why do the values of the Canadian dollar and the American dollar differ?

Is the GST a bad tax? Why is it so difficult to find a job sometimes?

Should medical care be free of charge to all residents of Canada? These questions, essential to everyday living, are best answered through an understanding of economics.

Discuss basic economic principles by applying them to everyday events and issues. Course includes relevant economic information that will help you make better and more informed personal and business decisions.

COURSE: BMC 171 | 40 Hours | $580 Section 027 Downtown Campus Sep 18 - Dec 11 | R | 6 - 9 pm

EMPLOYEE BENEFITS

ENVIRONMENTAL STEWARDSHIP AND SUSTAINABILITY

This survey course of employee benefit programs includes design and funding as well as current issues and directions.

Contribute to the class through your own experience from employment or research. Topics include: survivor plans, disability plans, medical and dental plans, preventive health plans, retirement plans, planning incentives, taxation of benefits, flexible benefits, and benefits communication.

COURSE: BMC 230 | 30 Hours | $480

Many argue that environmental responsibility is a cornerstone for building just, equitable and sustainable societies. Others argue that preserving stable and balanced ecosystems is humanity’s primary obligation to both the planet and succeeding generations.

The issue of sustainability touches upon economic, political, scientific and social realities. This course examines emerging sustainable trends and their implications. You will be encouraged to re-examine your attitudes towards both the environment and the future.

Section 032 Online Oct 7 - Dec 15

COURSE: BMC 169 | 30 Hours | $550

Prerequisite: BMC 352 Learning Online (see page 4)

Section 012 Downtown Campus Sep 22 - Dec 1 | M | 6 - 9 pm

EMPLOYEE RELATIONS: BUILDING A POSITIVE WORKPLACE

ERGONOMICS

In today’s organizations employee retention is a key goal of Employee Relations programs. By developing a positive workplace through attention to issues including respectful workplace, ethics, performance management and work/life balance, major organizational payoffs can be realized.

In this course, we will work from the framework of retention to examine the component parts of employee relations within the organization.

Ergonomics is the science that addresses human performance and well-being in relation to the tasks that are being completed, the equipment used, and the environment in which work is being completed. In this introductory course, learn about the prevention of occupational illness and injury by making changes to the design of work and workplaces. Learn to identify ergonomic concerns and begin developing solutions.

Explore the physiological, cognitive and psychosocial factors that impact peoples’ capabilities and limitations, learn basic design principles that optimize human performance, and discover methods to assess the effectiveness of changes.

COURSE: BMC 175 | 20 Hours | $430 Section 014 Downtown Campus Nov 20, 21, 24| RFM | 8:30 am - 4 pm

COURSE: BMC 199 | 30 Hours | $550 Section 011 Downtown Campus Oct 27 - 30 | MTWR | 8:30 am - 4:30 pm

“

The downtown campus is a brilliant idea … beautiful spaces … easy to get to and from … it’s ideal.”

Dan Gulin. Graduate.

Certificate in Professional Management. good thinking.

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TO REGISTER: PAGE 1 | CERTIFICATES: PAGE 68 | DESIGNATIONS: PAGE 95 | DAYS: MTWRFSU

COURSES FRAUD PREVENTION, DETECTION AND INVESTIGATION A fraud protection program can prevent, detect, and deal with fraud in the workplace. Learn preventive measures to deter fraud and to detect and investigate fraud when it does occur. Topics include the legal definition of fraud, types of fraud in the public and private sectors and financial institutions, deterrent measures to avoid management liability for fraud under the new governance regime, fraud detection and prevention, investigating fraud including collecting and detecting evidence and submitting reports.

Prerequisite: BMC 352 Learning Online (see page 4) COURSE: BMC 137 | 20 Hours | $430 Section 009 Online Oct 28 - Dec 15

HARASSMENT INVESTIGATIONS Harassment complaints are an increasing liability against corporations.

Although many complaints may be handled on an informal level, inappropriate handling of a complaint can cause significant problems including morale, credibility and legal issues. An effective process can ensure that complaints are properly handled, investigated and resolved. Learn about the issues of harassment, and an effective investigative process to follow.

COURSE: BMC 194 | 20 Hours | $430 Section 018 Downtown Campus Sep 20 - Oct 4 | S | 8:30 am - 4:30 pm

HEALTH AND SAFETY MANAGEMENT SYSTEMS: THE BASICS This course introduces you to the characteristics of effective health and safety management systems. These systems are required for the proactive management of health and safety concerns throughout an organization.

They ensure that all employees have clearly defined accountabilities for health and safety, resulting in the prevention of injuries and loss. This course is for beginning and practising health and safety officers, coordinators, professionals, trainers and administrators to gain knowledge of the fundamental principles used to manage health and safety issues in the workplace.

COURSE: BMC 104 | 30 Hours | $550 Section 044 Online Aug 19 - Oct 27 Section 039 Downtown Campus Sep 9 - 12 | TWRF | 8:30 am - 4:30 pm Section 040 Downtown Campus Sep 15 - Dec 1 | M | 6 - 9 pm Section 042 Downtown Campus Sep 15 - Oct 20 | MW | 6 - 9 pm

HUMAN BEHAVIOUR IN ORGANIZATIONS Improved understanding of human behaviour in organizations enhances your effectiveness, and influences the development and operation of your workplace. Topics include: your own behaviour and its impact on others, mentoring, culture, structure, the decision-making process, employee relations, productivity, and ethical issues.

Prerequisite for online sections: BMC 352 Learning Online (see page 4) COURSE: BMC 172 | 40 Hours | $580 Section 167 Downtown Campus Sep 9 - Oct 28 | TR | 6 - 9 pm Section 171 Online Sep 9 - Dec 8 Section 172 Online Sep 16 - Dec 15 Section 169 Downtown Campus Sep 16 - Dec 16 | T | 6 - 9 pm

HUMAN RESOURCE MANAGEMENT Learn the foundation and guidelines for an effective process of employee recruitment, evaluation and compensation. Recruitment entails: accurate job descriptions, strategies for finding the best candidate, legal considerations, effective interview techniques, and orientation of new employees. Evaluation encompasses: competency assessments and performance reviews, and individual career paths and planning.

Compensation involves: monetary and non-monetary benefits, and ongoing feedback to ensure your plan is competitive and fair.

Prerequisite for online sections: BMC 352 Learning Online (see page 4) COURSE: BMC 165 | 40 Hours | $580 Section 091 Downtown Campus Sep 9 - Dec 9 | T | 6 - 9 pm Section 089 Online Sep 16 - Dec 15 Section 090 Downtown Campus Nov 14, 15, 22, 28, 29 | FS | 8:30 am - 5 pm

INFORMATION SECURITY BASICS Determining an acceptable level of organizational risk and dealing with complex legal and regulatory changes are constant pressures in today’s workplace. Learn what you can do to meet these demands by developing a roadmap for tactical and strategic compliance. Topics include: basic security concepts; regulatory and legal compliance with extra attention to current legislation; monitoring, detection, investigation and response; choosing between assessments, penetration tests and audits; standards and best practices; due diligence and downstream liability; defence in depth, and security from the desktop to the Internet.

Prerequisite: BMC 352 Learning Online (see page 4) COURSE: BMC 126 | 30 Hours | $480 Section 008 Online Oct 7 - Dec 15

Section 170 Main Campus Oct 6 - Nov 24 | MW | 6 - 9 pm

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

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COURSES INTEGRATED WORKPLACE HEALTH MANAGEMENT Learn how organizations can create a work environment that supports employee health, safety and engagement while reducing disability and associated risk. Understand how you can develop strategies to address employees at all points in the health continuum, from optimal health and performance to being disabled and off work. Topics include: leadership and the work environment, stress management, employee assistance programs, health promotion, workers compensation and disability management/return-to-work processes.

Prerequisite: BMC 104 Health and Safety Management Systems: The Basics COURSE: BMC 183 | 20 Hours | $480 Section 007 Downtown Campus Oct 6 - 8 | MTW | 8:30 am - 4:30 pm

INTERNATIONAL HUMAN RESOURCE MANAGEMENT Faced with the continuing growth of globalization in industry, Human Resource professionals are increasingly required to demonstrate understanding of the intricacies of conducting HRM programs in international and cross-cultural contexts. This course will examine organizational and employee perspectives on the design and delivery of international HRM programs. Issues to be explored include strategies for global recruitment and selection, multi-country compensation programming, cross-cultural adjustment and repatriation, performance management and career development for multinational employees, and international labour relations.

Prerequisite: BMC 352 Learning Online (see page 4) COURSE: BMC 177 | 20 Hours | $430 Section 009 Online Oct 14 - Dec 1

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LABOUR RELATIONS Contract administration, the grievance process and arbitration are central to labour relations. Following an introduction to these concepts, you participate in a simulated negotiation.

Topics include: third-party assistance, the structure and function of unions; labour relations legislation; and union management co-operation.

COURSE: BMC 156 | 30 Hours | $480 Section 019 Downtown Campus Sep 23 - Dec 2 | T | 6 - 9 pm

LEADERSHIP IN PROJECT MANAGEMENT The difference between a good and an exemplary project is leadership.

Examine the skills and practices that differentiate individuals who excel in project management and move from the paradigm of project manager as administrator to project manager as leader. Special focus will be placed on the processes and knowledge areas of A Guide to the Project Management Body of Knowledge (PMBOKŽ Guide) - Fifth Edition in order to increase participants’ comfort level with project management activities and language.

Coursework will culminate with a project that integrates knowledge acquired through the course with practical experience of participants.

COURSE: BMC 290 | 40 Hours | $745 Section 012 Downtown Campus Nov 1 - Dec 6 | S | 8:30 am - 5 pm

MANAGEMENT COMMUNICATIONS: INTERPERSONAL SKILLS Enhance your ability to communicate effectively in personal and professional settings. Learn more about your own communication style preferences.

Acquire tools and techniques to build positive relationships and achieve favourable results interpersonally and in small and large groups. Practical strategies include effective ways of: giving and interpreting verbal and nonverbal messages, listening, giving and receiving feedback, leading meetings and giving presentations.

Please Note: Students can take either BMC 206 Management Communications or BMC 316 Business Communication for Internationally Trained Professionals for certificate credit in designated programs. Credit will be granted for one course only.

Prerequisite for online sections: BMC 352 Learning Online (see page 4) COURSE: BMC 206 | 40 Hours | $580 Section 101 Online Sep 16 - Dec 15 Section 099 Downtown Campus Sep 18 - Dec 11 | R | 6 - 9 pm Section 100 Downtown Campus Oct 18 - Nov 22 | S | 8:30 am - 5 pm

MARKETING PRINCIPLES Understand the objectives, scope and complexity of marketing, as well as the terminology and activities involved in managing the marketing function. Take a managerial approach with respect to product development, distribution, pricing and promotion.

Emphasis is on: ethics, consumer behaviour, relationship marketing, market research, new product introduction, and the product life cycle.

COURSE: BMC 167 | 40 Hours | $580 Section 038 Downtown Campus Sep 9 - Dec 9 | T | 6 - 9 pm

TO REGISTER: PAGE 1 | CERTIFICATES: PAGE 68 | DESIGNATIONS: PAGE 95 | DAYS: MTWRFSU

COURSES MEDIATING WORKPLACE DISPUTES

OCCUPATIONAL HYGIENE: THE BASICS

If you manage people, conflict will show up at your door. You can ignore it and hope the conflict goes away, or you can impose solutions. Or, you can opt for a mediation approach that aims to empower the parties to reach their own resolution. Focus on the skills, tools, strategies and techniques designed to help you manage and mediate simple and complex disputes.

Gain an understanding of the process of an effective mediation. Whether you are dealing with a dispute that can be resolved in 15 minutes or one that requires two hours, you will learn to structure the meetings to have a significant impact on the final result. Also learn how to manage the emotional climate, and work with skills and techniques to get to the heart of the matter.

Discover the science behind occupational illness and disease.

The number of people affected by occupational related disease continues to increase. This course illuminates the science and art of occupational hygiene and covers its past, present and likely future. Topics include: toxicology, occupational health and safety standards, airborne hazards, indoor air quality, ventilation systems, skin diseases, industrial noise, radiation, lasers, thermal stress, and protective equipment.

COURSE: BMC 288 | 20 Hours | $430 Section 009 Downtown Campus Nov 15 - 29 | S | 8:30 am - 4 pm

METRICS AND MEASUREMENT Web analytics, social media, web 2.0, mobile technology and other digital channels have opened the data floodgates but what does it all mean?

This course will give you a framework for how to set-up, monitor, and measure the results of a digital media strategy or an integrated marketing campaign, digital or traditional, from beginning to end. Learn important skills for research and analysis, and explore a variety of marketing metrics and measurement tools available for measuring your return-on-investment.

COURSE: BMC 313 | 20 Hours | $430 Section 006 Downtown Campus Sep 17 - Oct 29 | W | 6 - 9 pm

OIL SANDS: OVERVIEW, ENVIRONMENTAL IMPACTS, AND REGULATIONS With respect to Alberta’s oil sands, should Canada be forced to choose between economic development and a sustainable environment? This course is designed for anyone interested in the environmental management, public relations, and health and safety job categories in the oil and gas industry.

Through this course, develop the skill set required to understand, review, analyze, and evaluate environmental data and information related to the oil sands industry.

Prerequisite for online sections: BMC 352 Learning Online (see page 4)

COURSE: BMC 298 | 30 Hours | $550

COURSE: BMC 197 | 40 Hours | $630

Section 007 Downtown Campus Oct 18 - Nov 29 | S | 9 am - 2:30 pm

Section 029 Downtown Campus Sep 11 - Dec 4 | R | 6 - 9 pm Section 027 Downtown Campus Sep 16 - Dec 16 | T | 6 - 9 pm Section 028 Online Sep 16 - Dec 15 Section 026 Downtown Campus Dec 8 - 12 | MTWRF | 8:30 am - 4:30 pm

OIL AND GAS OPERATIONS ACCOUNTING NEW This course is designed primarily for accounting professionals from other industries who want to gain an understanding of oil and gas operations accounting. However, it is useful for non-accountants who want to become familiar with the industry. This course provides an overview of this critical function from a Canadian perspective and includes the flow of revenues, royalties operation expenses and capital expenditures. Topics include, among others, production revenues, royalty income, royalty expenses, mailballots, payouts, joint venture billings, 13th month adjustments, cost allocations and statements of adjustments.

Prerequisite: BMC 352 Learning Online (see page 4)

PERFORMANCE MANAGEMENT AND TRAINING Even Harry Potter attended a school of learning where theory and practice were combined. This course focuses on the application of training and performance management theory with day-to-day practice. While the primary strategies discussed revolve around training, understanding an effective performance management model is a foundation point. Discussions on theory are based on the course text, but the online classroom in effect becomes a learning lab with all students contributing to the examination and exploration of training and performance management programs related to employee performance in the workplace. In effect, what we are developing is an online learning community.

Prerequisite: BMC 352 Learning Online (see page 4) COURSE: BMC 166 | 40 Hours | $580 Section 026 Online Sep 16 - Dec 15

COURSE: BMC 349 | 20 Hours | $430 Section 001 Online Sep 23 - Nov 10

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

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COURSES PROJECT MANAGEMENT: LEVEL I

PUBLIC RELATIONS

This overview course covers all the fundamental project management processes and knowledge areas as documented in A Guide to the Project Management Body of Knowledge (PMBOK® Guide) — Fifth Edition.

The instructional formats include learning activities, discussion forums, assignments, and quizzes, all providing opportunities to apply new methods and skills. The course focuses on planning for Scope, Time, Cost, and Risk management, with Quality, Human Resource, Communications, Procurement, and Stakeholder management also included.

Organizations, including corporations, government and not-for-profit, understand the important role of strategic communications in their success. This course is for you if you: are a beginning practitioner responsible for communications, work in conjunction with the communications team within your organization, or want to better understand the valuable contributions communications can make to organizations and the community.

What is public relations and its various elements? What is its strategic role and how does it fit within a broader communications context, including marketing and advertising, research, and future trends? This course relies on class participation and practical application of learning.

COURSE: BMC 299 | 40 Hours | $745 Section 017 Downtown Campus Sep 9 - Dec 9 | T | 6 - 9 pm Section 018 Downtown Campus Sep 16 - Oct 28 | TR | 6 - 9 pm

COURSE: BMC 119 | 40 Hours | $580

Section 019 Downtown Campus Oct 9, 10, 15, 16, 17 | WRF | 8:30 am - 5 pm

Section 027 Downtown Campus Sep 18 - Dec 11 | R | 6 – 9 pm

PROJECT MANAGEMENT: LEVEL II

RECRUITMENT AND SELECTION

This advanced course adhering A Guide to the Project Management Body of Knowledge (PMBOK® Guide) — Fifth Edition will enhance the planning and measurement skills learned in the basic course. The same knowledge areas are covered in more detail; however, in this level, the objective is the development of project control skills.

COURSE: BMC 266 | 40 Hours | $745

In the battle for talent, the recruitment and selection function takes on increased organizational significance. This course offers a comprehensive overview of recruitment and selection methods, tools, and resources. Topics include: internal and external recruitment, conventional and e-cruitment methods, interview methods and techniques, use of psychometric tools, referencing, employment contracts and a successful launch.

Section 021 Downtown Campus Sep 10 - Dec 3 | W | 6 - 9 pm

Prerequisite for online sections: BMC 352 Learning Online (see page 4)

Section 022 Downtown Campus Nov 3, 4, 5, 13, 14 | MTW | 8:30 am - 5 pm

COURSE: BMC 178 | 30 Hours | $480

Prerequisite: BMC 299 Project Management: Level I

RISK ASSESSMENT AND TREATMENT Risk assessment processes help organizations to identify nonspeculative and speculative risks, and make decisions regarding whether risk treatment is needed. Gain a broad understanding of assessment and treatment techniques that can help an organization to prepare for, and effectively deal with, potential hazards or insurable risks. Understand a number of risk control techniques and their application to situations involving accidental loss to property, personnel, environment and income.

Discuss emerging risks in social media, regulations, supply chain management, crime and cyber space.

COURSE: BMC 326 | 40 Hours | $580 Section 002 Downtown Campus Sep 16 - Dec 16 | T | 6 - 9 pm

RISK FINANCING Gain a broad overview of risk financing as one of numerous risk treatment options. Techniques for estimating hazard-related losses and transferring hazard loss through the use of insurance are examined. This course focuses on alternative financing techniques for hazard risk including insurance, selfinsurance, retrospective rating, captive insurance, and contractual risk transfer.

Methods for transferring financial and hazard risk to capital markets are explored in detail.

COURSE: BMC 182 | 40 Hours | $580 Section 020 Downtown Campus Sep 8 - Dec 15 | M | 6 - 9 pm

Section 048 Online Sep 16 - Nov 24 Section 049 Downtown Campus Sep 27 - Oct 25 | S | 8:30 am - 4:30 pm

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TO REGISTER: PAGE 1 | CERTIFICATES: PAGE 68 | DESIGNATIONS: PAGE 95 | DAYS: MTWRFSU

COURSES RISK MANAGEMENT PRINCIPLES AND PRACTICES Develop an enterprise-wide perspective of risk by applying risk management concepts to four major categories: hazard (insurable), operational, financial, and strategic. This course broadens our understanding of risk management from its traditional focus on accidental losses to include all risks an organization may face. Learn about global risk management standards such as ISO 31000 and the COSO ERM – Integrated Framework, and discuss various risk identification and analysis techniques in detail. Apply rudimentary analytical tools to assess financial risk in areas of financial leverage, liquidity risk, and capital investment risk. Risk oversight, monitoring, and assurance are discussed from the perspective of governance and internal control. This course relies heavily on insurance based content consistent with risk assessment and risk management principles.

COURSE: BMC 327 | 40 Hours | $580 Section 003 Downtown Campus Sep 17 - Dec 10 | W | 6 - 9 pm

SECURITY ADMINISTRATION Develop your understanding of the role of security management in organizations, current practices, loss prevention, and the laws and regulations affecting the profession.

Topics include: security-related functions; determining exposure, risk and liability as they relate to loss through crime or other perils; the art of crime forecasting and contingency planning.

Prerequisite: BMC 352 Learning Online (see page 4) COURSE: BMC 159 | 40 Hours | $580 Section 009 Online Sep 16 - Dec 15

SOCIAL MEDIA ESSENTIALS

VIOLENCE IN THE WORKPLACE

What’s the buzz about social media?

Explore the potential of social networking tools such as Facebook, Twitter, LinkedIn, wikis, blogs, podcasts and more. Learn how social media can be leveraged as an alternative and companion to traditional forms of advertising and communication.

Develop an integrated social media strategy and formulate a plan that will reach and engage your audience.

Increasing crime rates, the proliferation of drugs at work, corporate downsizing and the increasing concern about corporate liability have all caused a heightened concern about violence in the workplace. Learn what tools are needed to implement a prevention program in organizations and to provide for an effective response to a workplace violence incident.

COURSE: BMC 312 | 15 Hours | $370 Section 004 Downtown Campus Nov 5 - Dec 3 | W | 6 - 9 pm

STRATEGIC PLANNING Learn the concepts and processes of strategic planning, and understand why it is essential for the success of your organization. Discover how to set strategic objectives and action plans in order to realize your mission. Experience a planning session firsthand from defining the vision to identifying the activities needed to meet stated outcomes.

COURSE: BMC 161 | 40 Hours | $580

Prerequisite: BMC 352 Learning Online (see page 4) COURSE: BMC 251 | 15 Hours | $370 Section 012 Online Sep 16 - Oct 20

BUSINESS INTELLIGENCE NEW 403.220.2988 business.conted@ucalgary.ca

Courses in this section can be used for credit toward the Certificate in Business Intelligence. For information on this program, go to page 72.

Section 021 Downtown Campus Oct 18 - Nov 22 | S | 8:30 am - 5 pm

BUSINESS INTELLIGENCE INTRODUCTION

STRATEGIC PLANNING FOR PUBLIC RELATIONS

Business Intelligence (BI) is an umbrella term that includes the applications, infrastructure and tools, and best practices that enable access to and analysis of information to improve and optimize decisions and performance.

Its success depends largely on bringing business and technology together in the right ways around people, process, technology and data. For both business and IT managers, BI skills are some of the most in-demand skills in business today.

Focus on the concepts, practices and tools used to successfully deploy business intelligence projects. Emphasis will be given to people and processes with an introduction to the technologies involved.

Strategic communications planning is the process of aligning communications with corporate strategies and organizational goals. It is the process of stepping away from daily concerns to consider how communications activities can best support and contribute to achieving an organization’s vision and objectives. Cultivate an understanding of strategic communication planning in keeping with established standards of professional excellence. Develop a communications strategy and tactical plans that will help you to create and leverage communication resources effectively to maximize relationships with stakeholders and minimize risk.

COURSE: BMC 318 | 30 Hours | $480 Section 003 Downtown Campus Sep 22 - Dec 8 | M | 6 - 9 pm

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

Prerequisite for online sections: BMC 352 Learning Online (see page 4) COURSE: ICT 700 | 30 Hours | $975 Section 003 Main Campus Sep 16 - Oct 16 | TR | 6 - 9 pm Section 004 Online Sep 16 - Oct 16 | TR | 6 - 9 pm

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COURSES BUSINESS REQUIREMENTS FOR BI PROJECTS Defining business requirements for IT projects can be a challenging process under ideal conditions. The scope of requirements for business intelligence (BI) projects can range from enterprise wide strategic programs, to addressing specific reporting needs for a small subset of users in a single department. Whether the business analysis is on a wider or more narrowly scoped BI project, there are additional considerations to deal with the additional complexity found in data driven projects, broad range of stakeholders and constantly changing reporting requirements.

This course will introduce students to the tools, techniques and best practices that are used to define and manage business requirements for business intelligence projects.

Prerequisite for online sections: BMC 352 Learning Online (see page 4) COURSE: ICT 705 | 30 Hours | $975 Section 001 Main Campus Nov 4 - Dec 9 | TR | 6 - 9 pm Section 002 Online Nov 4 - Dec 9 | TR | 6 - 9 pm

CHINESE ADULT LEARNERS PROGRAM 403.220.2952 adedlife@ucalgary.ca

The Chinese Adult Learners Program provides learning opportunities taught in Cantonese to adults 35 years of age and older. The non-credit courses run for 12 weeks, on Saturdays or weekday evenings, and cover a wide range of interests including: · · · ·

· Art · Computers · History Human Anatomy

Geography Music Traditional Chinese medicine

Courses are held at the University of Calgary main campus. Some courses may include off campus field trips. For more information on specific courses or to register please call 403.220.2952.

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COACHING 403.220.2988 business.conted@ucalgary.ca

COACH TRAINING CERTIFICATION PROGRAM Offered in collaboration with Newfield Network, this program is accredited by both the ICF (International Coach Federation) and the ACTP (Accredited Coach Training Programs).

ART AND PRACTICE OF ONTOLOGICAL COACHING (TAPOC) In this second module of the Newfield Coach Training Certification Program, learn to apply the models, skills, and competencies of coaching based on the principles you discussed in Foundations for Personal Leadership. You will practise coaching while continuing to receive coaching from a Newfield Certified Coach. The Newfield Coach Training Program teaches Ontological Coaching – a simple yet encompassing model for coaching – developed and refined by Newfield’s founder, Julio Olalla, over the last three decades.

This program will guide you to become an effective coach. This approach to coaching will transform your worldview and capacity for action while teaching you to coach others for sustainable change. Completion of both modules gives you the professional framework you need to become qualified for Newfield and International Coaching Federation (ICF) certification. Please call 403.220.2988 to register. Payment plans are available.

COMMUNITY SERVICES PROGRAM NEW 403.389.8145 csprog@ucalgary.ca

In partnership with the Evangelical Church in Canada, Alberta Synod, the University of Calgary is facilitating a bilingual program that strives to build individual skills and knowledge, as well as community resources, to enhance the quality of life of communities in Calgary.

This first program is being offered in Cantonese and English. The courses are open to anyone who can benefit from this bilingual program and especially for community outreach workers, personal care attendants, home care aides, settlement workers, in-home support workers, and community and church volunteers. Instruction will be in Cantonese and English. As most of the teaching materials are in English, learners must be able to read English academic materials The program is made up of eight 24hour core courses and two electives.

Learners with at least 75% attendance will receive a Parchment of Completion.

COMMUNITY SERVICES AND LEGAL KNOWLEDGE This course equips learners with basic legal knowledge relevant to human service professionals. Learners gain an understanding of the general legal principles of the judicial system and how to apply laws in some relevant substantive legal areas. Learners will learn how to assert their legal rights or their families’ or clients’ legal rights, and how to utilize appropriate resources as support.

Note: This is the last time this course will be offered through Continuing Education

COURSE: BMC 344 | 24 Hours | $420

Prerequisite: PDS 024 Foundations for Personal Leadership

Section 001 Main Campus Instruction: Cantonese and English Nov 1 - Dec 20 | S | 9 am – 12 pm

COURSE: PDS 025 | 54 Hours | $5,985 Section 006 Main Campus Oct 16 – 18 and Feb 19 - 21 | RFS | 9 am - 6 pm

TO REGISTER: PAGE 1 | CERTIFICATES: PAGE 68 | DESIGNATIONS: PAGE 95 | DAYS: MTWRFSU

COURSES INDIVIDUAL MENTAL HEALTH AND WELLNESS

LIFE STAGES, FAMILIES AND ISSUES

Maintaining sound mental health and living a healthy lifestyle is everyone’s concern and business. Mental health problems can happen to anyone. Most people who experience mental health challenges get over them or learn to live with them, especially if they get help early. However, some mental health challenges can last longer and affect an individual’s life. This course provides essential knowledge and understanding about the importance of mental health and holistic health. Learners learn basic self-care skills for their own mental health and wellbeing, and raise their capacity for helping their families and other people in the community access mental health services when needed.

This course provides an overview of major developmental stages from birth to death. Different theoretical perspectives will be discussed throughout the course. Learners will make connections between the discussed theoretical perspectives and their applications to life events.

This course enables learners to gain understanding about stages of human growth and development in relationship to various life tasks and challenges along with personality development and human behaviour.

COURSE: BMC 343 | 24 Hours | $420 Section 001 Main Campus Instruction: Cantonese and English Sep 6 - Oct 25 | S | 9 am – 12 pm

INTRODUCTION AND APPLICATION OF HELPING SKILLS This course introduces the fundamental concepts and skills of helping individuals, couples, and families facing challenges in different life situations.

Learn basic characteristics, ethical requirements, and self-care of an effective helper. The course will help learners reflect on their motives for helping, understand and familiarize with the basic concepts and skills in helping individuals, couples, and families who are encountering challenges and difficulties in life circumstances.

Learners are expected to be able to integrate what they have learned in class into actual helping situations.

COURSE: BMC 340 | 24 Hours | $420 Section 002 Main Campus Instruction: English only Sep 6 - Nov 8 | S | 1:30 - 4:30 pm

ADOBE ILLUSTRATOR Adobe Illustrator has long been a popular vector-based drawing program, but for many the learning curve is very steep. This course will help you get into the Illustrator mindset and overcome this learning curve.

In this course, the key features of Illustrator will be covered, including how to use the core drawing and shape tools, the transformation and reshaping features, text, the Pen tool, exporting and printing files.

Prerequisite: ICT 436 Adobe Photoshop; and for online sections, BMC 352 Learning Online (see page 4)

COURSE: BMC 341 | 24 Hours | $420

COURSE: ICT 437 | 30 Hours | $775

Section 002 Main Campus Instruction: Cantonese and English Sep 9 - Oct 28 | T | 6 - 9 pm

Section 022 Main Campus Nov 3 - Dec 3 | MW | 6 - 9 pm

COMPUTER APPLICATIONS AND TECHNOLOGY

ADOBE PHOTOSHOP

Section 023 Online Nov 3 - Dec 3 | MW | 6 - 9 pm

This section includes an array of desktop applications and information technology courses, most of which can be taken on their own or as part of a certificate program. Many are available both online and in the classroom.

Adobe Photoshop is one of the world’s most powerful image editors used for editing photographs and creating photo-realistic artwork. This course examines the essential capabilities of Photoshop, from correcting colour to retouching portraits, to navigation, resolution, cropping, selecting, printing, and making web graphics, and providing in-depth information and real-world context needed by serious students who want to master this application.

APPLICATIONS

Prerequisite for online sections: BMC 352 Learning Online (see page 4)

403.220.2988 business.conted@ucalgary.ca

The following courses can be applied to one of the following programs: · Certificate in Office Applications, page 83 · Certificate in Digital Media Design, page 74 · Graphic Design Certificate, page 79 · Microsoft Office Specialist 2013, page 97

COURSE: ICT 436 | 30 Hours | $775 Section 033 Main Campus Sep 15 - Oct 20 | MW | 6 - 9 pm Section 034 Online Sep 15 - Oct 20 | MW | 6 - 9 pm Section 035 Main Campus Sep 16 - Oct 16 | TR | 6 - 9 pm Section 036 Online Sep 16 - Oct 16 | TR | 6 - 9 pm

Section 003 Main Campus Instruction: Cantonese and English Sep 9 - Oct 28 | T | 6 - 9 pm

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

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COURSES MICROSOFT ACCESS LEVEL 1

MICROSOFT EXCEL LEVEL 2

Microsoft Access Level 1 has been designed to re-enforce workforce skills.

Students learn to create and manage a database, and build tables and forms.

Students work on real-world problems like the ones they will encounter in the workforce ensuring they are ready for real professional challenges.

Microsoft Excel Level 2 teaches students how to apply basic skill sets along with some intermediate to advanced functions to manage and audit numerical reports. Students will learn to create and manipulate charts, work with different types of graphics, look at various methods of analyzing, organizing, linking and sharing workbooks, learn to use advanced formatting features.

COURSE: ICT 420 | 14 Hours | $575 Section 024 Main Campus Sep 17 - 24 | W | 8:30 am - 4:30 pm

Prerequisite: ICT 415 Microsoft Excel Level 1

MICROSOFT ACCESS LEVEL 2

COURSE: ICT 416 | 14 Hours | $575

Microsoft Access Level 2 teaches students how to use advanced commands to work with forms, reports, designing tables, and manipulating queries. Students will learn a variety of commands, functions, and database capabilities.

Section 042 Main Campus Nov 6 - 13 | R | 8:30 am - 4:30 pm

Prerequisite: ICT 420 Microsoft Access Level 1

Take full advantage of Microsoft Office suite by automating routine tasks. No matter which application you’re using, there are some tasks you perform dozens of times, such as typing a section of text, running a series of menu commands, or formatting a document in a particular way. This course shows you how to accomplish the same tasks by incorporating them into a macro that you can run with just a few mouse clicks or keystrokes.

COURSE: ICT 421 | 14 Hours | $575 Section 020 Main Campus Nov 5 - 12 | W | 8:30 am - 4:30 pm

MICROSOFT EXCEL LEVEL 1 Microsoft Excel Level 1 has been designed to re-enforce workforce skills. Students learn to create and edit professional-looking spreadsheets for a variety of purposes and situations.

Students work on real-world problems like the ones they will encounter in the workforce ensuring they are ready for real professional challenges.

COURSE: ICT 415 | 14 Hours | $575 Section 046 Main Campus Sep 16 - 23 | T | 8:30 am - 4:30 pm Section 047 Main Campus Sep 18 - 25 | R | 8:30 am - 4:30 pm

Section 043 Main Campus Nov 18 - 25 | T | 8:30 am - 4:30 pm

MICROSOFT MACROS AND VBA LEVEL 1

COURSE: ICT 427 | 14 Hours | $625 Section 022 Main Campus Oct 15 - 22 | W | 8:30 am - 4:30 pm

MICROSOFT MACROS AND VBA LEVEL 2 Microsoft Macros and VBA Level 2 continues from Level 1 exploring the advanced features of VBA programming. Students will learn how to write programs that control Microsoft Excel. You will receive dozens of example macros that will provide you with practical, business-oriented tools that you can use right away to improve your productivity.

MICROSOFT OFFICE SPECIALIST (MOS) CERTIFICATION Earning a Microsoft Office Specialist (MOS) certification can help you differentiate yourself in today’s competitive job market, broaden your employment opportunities by displaying your advanced skills, and result in higher earning potential. For employers, this certification provides a skill-verification tool that not only help assess an employee’s skills in using Microsoft Office programs but also the ability to quickly complete on-the-job tasks across multiple programs in the Microsoft Office system. You can earn a Microsoft Office Specialist (MOS) certification on Microsoft Office programs including Word, Excel, Access, PowerPoint, Outlook and SharePoint.

COURSE: ICT 699 | 7 Hours | $100 Section 001 Main Campus Nov 20 | R | 8:30 am - 4:30 pm

MICROSOFT OUTLOOK LEVELS 1 AND 2 Microsoft Outlook Levels 1 and 2 teaches students how to: create, edit, send and manage messages; use different features for tracking; manage attachments; manage email folders; create signatures; create and modify appointments, meetings, contacts, notes and tasks; work with data files; create search folders; manage auto replies; use RSS; manage security; share calendar and contacts.

COURSE: ICT 454 | 14 Hours | $525 Section 017 Main Campus Sep 19 - 26 | F | 8:30 am - 4:30 pm

Prerequisite: ICT 427 Microsoft Macros and VBA Level 1 COURSE: ICT 428 | 14 Hours | $625 Section 021 Main Campus Dec 3 - 10 | W | 8:30 am - 4:30 pm

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COURSES MICROSOFT POWERPOINT LEVELS 1 AND 2

MICROSOFT SHAREPOINT LEVELS 1 AND 2

Microsoft PowerPoint allows the information worker to create and manage presentations. Students will learn how to: add and edit text; create templates; add and modify slides layouts and themes; add and modify WordArt, graphics, shapes or illustrations, SmartArt, tables and charts; create and modify slide masters; add, remove and create custom animations; use slideshow features; create a presentation from an outline; import slides; insert hyperlinks, media clips and sounds; view and manage markups and comments; add signatures and security; remove hidden data; create self-running presentations and publish to a web server.

Microsoft SharePoint is a web application platform that can be used to provide content management, document and file management, intranet portals, collaboration, social networks, extranets, websites, enterprise search, and business intelligence. It also has capabilities around system integration, process integration, and workflow automation.

SharePoint is currently used by 78 per cent of Fortune 500 companies.

Students will learn how to create and format content, manage SharePoint sites, participate in user communities, configure and consume site search results, and integrate SharePoint services with Microsoft Office applications.

COURSE: ICT 456 | 14 Hours | $525 Section 016 Main Campus Nov 7 - 14 | F | 8:30 am - 4:30 pm

MICROSOFT PROJECT LEVELS 1 AND 2

COURSE: ICT 674 | 14 Hours | $575 Section 006 Main Campus Nov 19 - 26 | W | 8:30 am - 4:30 pm

Microsoft Word Level 2 teaches students intermediate skills that can be combined with basic skills to create more complex documents. Learn features such as creating and formatting tables, inserting and modifying pictures or shapes. Learn what merging means in relation to mass mailings, and look at different ways of sharing documents with others.

Prerequisite: ICT 412 Microsoft Word Level 1 COURSE: ICT 413 | 14 Hours | $525 Section 018 Main Campus Nov 3 - 10 | M | 8:30 am - 4:30 pm

SERVICE MANAGEMENT The following course, offered in collaboration with Procept Associates Ltd., leads to the Information Technology Infrastructure Libraries (ITIL) V3 Foundations Certificate in IT Service Management. For more information, go to page 97.

MICROSOFT WORD LEVEL 1

Microsoft Project Levels 1 and 2 teaches robust project management tools with the right blend of usability, power, and flexibility, so the user can manage projects more efficiently and effectively.

Stay informed and control project work, schedules, and finances; keep project teams aligned; and be more productive through integration with familiar Microsoft Office system programs, powerful reporting, guided planning, and flexible tools. Learn to better organize projects and people. Discover core tools to manage schedules and resources independently.

Microsoft Word Level 1 teaches the information worker how to work with different types of documents using a variety of core and intermediate features to create and format business documents such as letters, forms, and newsletters. This course teaches students how to create and edit documents, save, open and close documents, apply formatting options, set tabs and indents, change the view mode, manipulate the text using features such as copy/paste, and preview/print documents.

COURSE: ICT 582 | 14 Hours | $575

Section 018 Main Campus Sep 15 - 22 | M | 8:30 am - 4:30 pm

Section 009 Main Campus Nov 17 - 24 | M | 8:30 am - 4:30 pm

MICROSOFT WORD LEVEL 2

COURSE: ICT 412 | 14 Hours | $525

ITIL FOUNDATIONS ITIL was designed from the lifecycle perspective, recognizing that for a service to be created, it should have the capability to meet the objectives and requirements of its customers and markets. Consequently, there is the need to determine the objectives and requirements for each service (service strategy), which will guide in its design (service design), transition into production (service transition), and operation of the service (service operation). The purpose of the fifth and the final phase — continual service improvement — is to gradually improve every aspect of the service. In this course, learn ITIL terminology, the structure, basic concepts and core principles of ITIL practices for Service Management. On the afternoon of day 3, write the ITIL Foundation Certificate in IT Service Management examination.

COURSE: PDS 217 | 21 Hours | $1,850 Section 011 Main Campus Oct 27 - 29 | MTW | 8:30 am - 4:30 pm

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

39

COURSES TECHNOLOGY Courses in this section can be applied to one of the following certificate programs: · Database Administration, page 73 · Front-End Web Development, page 78 · IT Fundamentals, page 82

COMPUTER PROGRAMMING LEVEL 1 Computer programming is the process of designing, writing, testing, debugging, and maintaining the source code of computer programs. The purpose of programming is to create a set of instructions that computers use to perform specific operations or to exhibit desired behaviours. This course is the first in a series of three computer programming courses that introduces students to the fundamentals of the C# programming language, the Visual Studio Integrated Development Environment and the .NET framework.

Students will also be introduced to the Software Development Lifecycle and Agile development methodologies.

Prerequisite for online sections: BMC 352 Learning Online (see page 4) COURSE: ICT 710 | 30 Hours | $825

Section 006 Online Sep 16 - Oct 16 | TR | 6 - 9 pm

MICROSOFT SQL SERVER DEVELOPMENT LEVEL 1

This course is the second in a series of three computer programming courses that introduces students to the C# programming language, Visual Studio, the .NET framework, software development processes, and Agile methodologies.

Microsoft’s SQL Server is an enterpriseclass RDBMS (relational database management system) being used by organizations worldwide and is the information backbone for thousands of enterprise class software applications.

This course introduces you to the T-SQL programming language, the foundation for the entire SQL Server platform. Using the SQL Server Management Studio IDE (Integrated Development Environment) you will learn how to create SQL Server objects such as databases, tables and views. In addition, you will learn how to retrieve, store and manipulate data.

Prerequisite: ICT 710 Computer Programming Level 1; and for online sections, BMC 352 Learning Online (see page 4)

· .NET Development, page 83

Section 005 Main Campus Sep 16 - Oct 16 | TR | 6 - 9 pm

COMPUTER PROGRAMMING LEVEL 2

COURSE: ICT 711 | 30 Hours | $825 Section 005 Main Campus Nov 4 - Dec 9 | TR | 6 - 9 pm Section 006 Online Nov 4 - Dec 9 | TR | 6 - 9 pm

HTML5 AND CSS3 HTML5 and CSS3 introduces the student to current web standards design and development. Using HTML5 learn how to add text, images, links, lists, tables and forms to web pages.

Using CSS3, learn how to control the presentation of content using font properties, text formatting, padding, margins, borders and more.

Prerequisite for online sections: BMC 352 Learning Online (see page 4) COURSE: ICT 580 | 30 Hours | $775 Section 013 Main Campus Sep 15 - Oct 20 | MW | 6 - 9 pm Section 014 Online Sep 15 - Oct 20 | MW | 6 - 9 pm

JAVASCRIPT AND THE DOM This course has been designed for anyone who needs to do front-end web development with JavaScript. This includes web designers who use (X) HTML and CSS and would like to build rich Internet applications and serverside developers who use languages like PHP, ASP.NET or Ruby on Rails and would to add JavaScript programming to their skill sets.

Prerequisite: ICT 128 Relational Database Fundamentals; and for online sections, BMC 352 Learning Online (see page 4) .

COURSE: ICT 678 | 30 Hours | $925 Section 003 Main Campus Nov 3 - Dec 3 | MW | 6 - 9 pm Section 004 Online Nov 3 - Dec 3 | MW | 6 - 9 pm

RELATIONAL DATABASES FUNDAMENTALS This course introduces students to the principles behind designing a well formed relational database management system (RDMS) that optimizes the storage and retrieval of data. In addition, students will learn how to utilize the SQL language for creating, manipulating and securing the various database objects that are used in a RDMS. Prerequisite for online sections: BMC 352 Learning Online (see page 4) COURSE: ICT 128 | 30 Hours | $825 Section 022 Main Campus Sep 15 - Oct 20 | MW | 6 - 9 pm Section 023 Online Sep 15 - Oct 20 | MW | 6 - 9 pm

Prerequisite: ICT580 HTML5 and CSS3; and for online sections, BMC 352 Learning Online (see page 4) COURSE: ICT 442 | 30 Hours | $775 Section 013 Main Campus Nov 4 - Dec 9 | TR | 6 - 9 pm Section 014 Online Nov 4 - Dec 9 | TR | 6 - 9 pm

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COURSES CONFLICT RESOLUTION 403.220.2988 business.conted@ucalgary.ca

The following courses are offered in collaboration with the Justice Institute of British Columbia School of Community & Social Justice and Centre for Conflict Resolution, and may be used for credit towards the JIBC Certificate in Conflict Resolution, with specializations in Negotiation, Mediation or Family Mediation. An Associate Certificate in Workplace Conflict is also available. For information on these programs, go to page 95.

ASSERTING YOURSELF IN CONFLICT SITUATIONS (CCR 105) This course addresses assertiveness in a variety of challenging situations and gives you opportunities to practise improving and maintaining an assertive style under pressure. Whether you are negotiating an important issue, expressing your thoughts and feelings in a conflict or standing firm under pressure, the ability to assert yourself is crucial to reaching outcomes that work for you. In conflict situations, it can be especially difficult to maintain an assertive stance rather than overreacting or selling yourself short.

BUILDING YOUR COMMUNICATION TOOLBOX (CCR 102)

MEDIATION SKILLS LEVEL I (CCR 180)

Focus intensively on communication theory and skills that are the building blocks of mediating, negotiating or resolving interpersonal conflict. Skills are demonstrated and then you will have the opportunity to practise in short exercises involving conflict situations. Specific skills include non-defensive listening, questioning, reframing and assertive speaking.

This course introduces you to the concepts, skills and techniques needed to mediate disputes: determining whether mediation is appropriate, the role of the mediator, guiding the process, managing emotions, and using communication skills as a mediator. Mediation is a practical method for helping people resolve their conflicts and attain mutually satisfactory outcomes. You will mediate simulated disputes involving coworkers, customers, committee members, neighbours, parents/ teens and co-parents. Emphasis is on skill development through simulated mediations assisted by trained coaches.

COURSE: PDS 173 | 14 Hours | $425 Section 017 Downtown Campus Nov 25 - 26 | TW | 8:30 am - 4:30 pm

FOUNDATIONS OF COLLABORATIVE CONFLICT RESOLUTION: WORKPLACE FOCUS (CCR 101) Dealing effectively with workplace conflicts is a key competency for success in any job. This foundation course offers you effective and practical tools for resolving conflicts collaboratively in the workplace.

Through examination of the sources of conflict attitudes and beliefs, conflict styles, and the role of assumptions and emotions, you will gain an overview of conflict dynamics and collaboration strategies. This highly participatory course emphasizes self-awareness and understanding through structured exercises and simulations.

COURSE: PDS 002 | 21 Hours | $610 Section 022 Downtown Campus Sep 23 - 25 | TWR | 8:30 am - 4:30 pm

COURSE: PDS 004 | 14 Hours | $425 Section 018 Downtown Campus Oct 7 - 8 | TW | 8:30 am - 4:30 pm

Prerequisite: PDS 001 Foundations of Collaborative Conflict Resolution (CCR100), or PDS 002 Foundations of Collaborative Conflict Resolution: Workplace Focus (CCR101).

Recommended: PDS 185 Negotiation Skills Level I (CCR170).

COURSE: PDS 006 | 21 Hours | $575 Section 014 Downtown Campus Nov 4 - 6 | TWR | 8:30 am - 4:30 pm

NEGOTIATION SKILLS LEVEL I (CCR 170) Learn to prepare for negotiations, assess your alternatives, build a climate of collaboration, get beyond stubborn positioning and develop agreements that work for both sides. Negotiation skills are essential in daily interactions with others. Traditional approaches to negotiation promote competitive tactics, often resulting in unsatisfactory outcomes. Collaborative or interestbased negotiation aims for agreements that respond to the interests of both parties. Emphasis is on simulated negotiations assisted by trained coaches.

Prerequisite: PDS 001 Foundations of Collaborative Conflict Resolution (CCR100), or PDS 002 Foundations of Collaborative Conflict Resolution: Workplace Focus (CCR101) COURSE: PDS 185 | 21 Hours | $575 Section 019 Downtown Campus Oct 21 - 23 | TWR | 8:30 am - 4:30 pm

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

41

COURSES NEGOTIATION SKILLS LEVEL II (CCR 280)

NATURAL GAS PROCESSING SHORT COURSE

This advanced course builds on Negotiation Skills Level I (CCR170), to apply an interest-based approach to more complex negotiations. You will learn about negotiator assertiveness and style, identifying and responding to competitive tactics, assessing power dynamics and resolving impasses.

This five-day short course reviews the physical, chemical, and engineering principles used to understand the processing of natural gas and its by-products. Topics include: physical properties, phase equilibria and vapour liquid equilibrium calculations, waterhydrocarbon systems and natural gas dehydration, natural gas gathering and plant inlet separation, sour natural gas treating/sweetening, dew point control and NGL liquid recovery, acid gas compression and injection, sulfur recovery. Participants include: new engineering graduates and technologists who need to develop an understanding of natural gas processing principles and technology; professionals who have been working in industry but are new to natural gas processing; or professionals who are familiar with natural gas processing, but are unfamiliar with how process simulators can be used to improve plant design and optimize plant profitability.

Prerequisites: PDS 001 Foundations of Collaborative Conflict Resolution (CCR100), or PDS 002 Foundations of Collaborative Conflict Resolution: Workplace Focus (CCR101); and PDS 185 Negotiation Skills Level I (CCR170), and PDS 006 Mediation Skills Level I (CCR180), and PDS 007 Dealing With Anger (CCR190) COURSE: PDS 010 | 35 Hours | $895 Section 007 Downtown Campus Dec 1 - 5 | MTWRF | 8:30 am - 4:30 pm

ENGINEERING 403.220.2988 business.conted@ucalgary.ca

These courses are intended to enhance professional expertise in engineering, geology and geophysics.

EVALUATION OF CANADIAN OIL AND GAS PROPERTIES In this 12-week course, review the methods used in preparing economic evaluations of oil and gas reserves and undeveloped properties. Discuss the use of evaluations. Review uncertainties associated with the recovery of reserves, development of unproven properties, procedures that account for the risk associated with oil and gas assets, and the resulting recommendation for adjustments to the value of these assets.

COURSE: BUS 100 | 24 Hours | $995 + GST Section 025 Downtown Campus Sep 10 - Nov 26 | W | 4:45 - 6:45 pm

COURSE: BUS 143 | 35 Hours | $1,495 + GST Section 025 Downtown Campus Dec 8 - 12 | MTWRF | 8:30 am - 4:30 pm

ENGLISH AS A SECOND LANGUAGE 403.220.3301 esl@ucalgary.ca

University of Calgary Continuing Education offers full- and parttime programs in ESL (English as a Second Language).

These evening and weekend ESL classes are perfect for adults, at any level, who want to improve their English for personal, work, or academic reasons.

TRANSFERABILITY TO BUSINESS AND MANAGEMENT PROGRAMS Some courses in this area can be used for advanced credit toward Continuing Education’s Business and Management certificate programs (see page 28).

Students must attend at least 75 per cent of the class hours in order to receive the advanced credit.

You can receive 30 hours credit for: · ENL 410 ESL 4 · ENL 510 ESL 5 · ENL 430 TOEFL Preparation You can receive 15 hours credit for: · ENL 415 Pronunciation

PLACEMENT TEST PART TIME ESL PLACEMENT TEST New students must write a placement test before registering for a course. The test is multiple choice, and includes listening and grammar sections.

Students can register for courses immediately after the exam or by contacting the office the next day.

Please note that course sections are filled on a first-come, first-served basis.

Note: Day time testing is available for those students who wish to write the exam at a later date. There is a $25 fee for day time testing. Call 403.220.3301.

COURSE: ENL 1000 | 3 Hours | Free Section 001 Main Campus Sep 23 | T | 6 – 9 pm

Full-time programs in ESL are available to international students and landed immigrants. Information on the English Language Program can be found at www.ucalgary.ca/esl The information and courses included in this publication are for those interested in attending ESL courses on a part-time basis.

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COURSES GENERAL ENGLISH

ESL 3

General English part-time ESL courses are for adults from beginner to advanced levels. Courses focus on integrated skills in speaking, listening, reading, writing, pronunciation and grammar. Courses are held at the main or downtown campus.

Main Campus Classes

This course is for students with a good working knowledge of English. Oral skills are practised through conversation and pronunciation exercises. Includes a review of speech, especially verb structures, noun clauses, listening comprehension, spelling, idioms, vocabulary, reading and writing.

Placement test required for new students.

路 Maximum class size is 20

Prerequisite: ESL 2, or placement test

路 Textbooks included in the course fee

COURSE: ENL 310 | 60 Hours | $525

Downtown Campus Classes

Section 017 Main Campus Oct 4 - Dec 13 | S | 9 am - 4 pm

路 Maximum class size is 14 路 Textbooks NOT included in the course fee

ESL 1 Those with basic English skills can benefit from this grammar review. Students will improve their conversational skills, pronunciation, intonation, and fluency. This course covers the most important parts of speech, vocabulary, and idioms at a low intermediate level.

Section 018 Downtown Campus Oct 6 - Dec 15 | MW | 5:15 - 8:15 pm Section 019 Main Campus Oct 7 - Dec 16 | TR | 6:30 - 9:30 pm

ESL 4

Prerequisite: Placement test

This course is for the student who demonstrates a high level of competence in the placement test.

Includes grammar, a review of all parts of speech, and an introduction to new vocabulary and idiomatic expressions.

Conversation, pronunciation, and correction are part of every class.

COURSE: ENL 110 | 60 Hours | $525

Prerequisite: ESL 3, or placement test

Section 012 Main Campus Oct 4 - Dec 13 | S | 9 am - 4 pm

COURSE: ENL 410 | 60 Hours | $525

ESL 2 Those with limited English who wish to move to a more advanced level should take this course. You will develop conversational skills and verbal fluency. The course covers grammar, including: verb tenses, adjectives, modals, gerunds, spelling, idioms, vocabulary, listening, reading and writing. A placement test is required for new students.

Prerequisite: ESL 1, or placement test COURSE: ENL 210 | 60 Hours | $525 Section 013 Main Campus Oct 7 - Dec 16 | TR | 6:30 - 9:30 pm

Section 016 Main Campus Oct 4 - Dec 13 | S | 9 am - 4 pm Section 017 Downtown Campus Oct 6 - Dec 15 | MW | 5:15 - 8:15 pm Section 018 Main Campus Oct 7 - Dec 16 | TR | 6:30 - 9:30 pm

ESL 5

ENGLISH PRONUNCIATION PRONUNCIATION If you have moderate pronunciation difficulties, this course provides you with a detailed and systematic study of the sounds and patterns of Canadian English. The focus is not only on effective speech production and auditory discrimination, but also on improved oral presentation techniques.

Note: Maximum class size is 20; textbook NOT included.

Prerequisite: ESL 4, or placement test COURSE: ENL 415 | 30 Hours | $325 Section 015 Main Campus Oct 4 - Dec 13 | S | 9 am - 12 pm Section 016 Downtown Campus Oct 9 - Dec 11 | R | 5:15 - 8:15 pm

EXAM PREPARATION TOEFL TEST PREPARATION For students with a high level competence, this demanding course further prepares students for the internationally recognized Test Of English as a Foreign Language. Focus on perfecting your reading, writing, speaking, listening and test taking skills.

Be prepared to be challenged.

Note: Maximum class size is 20; textbook NOT included.

Prerequisite: ESL 3, or placement test COURSE: ENL 430 | 60 Hours | $500 Section 007 Main Campus Oct 6 - Dec 15 | MW | 6:30 - 9:30 pm

This high-level, demanding course is designed for the very advanced learner of English. Focus on perfecting English skills, gaining a deeper knowledge of the finer points of grammar, levels of language, conversation and idioms.

Some writing, spelling and vocabulary for particular situations may also be discussed. Be prepared to be corrected and challenged in every class.

Prerequisite: ESL 4, or placement test COURSE: ENL 510 | 60 Hours | $525 Section 012 Main Campus Oct 4 - Dec 13 | S | 9 am - 4 pm Section 013 Downtown Campus Oct 6 - Dec 15 | MW | 5:15 - 8:15 pm

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

43

COURSES ENVIRONMENTAL MANAGEMENT 403.220.2988 business.conted@ucalgary.ca

These courses may be taken on their own or as part of the Environmental Management Certificate. For information, see page 76.

AUDITING OF HSE MANAGEMENT SYSTEMS AND COMPLIANCE Auditing is a management tool used by organizations to verify that the organization is meeting its external and internal obligations with regards to health, safety and the environment. It is an essential element of a management system and a primary driver of continual improvement. The course explores the processes and procedures for various types of environmental health and safety audits, with an emphasis on auditing of regulatory compliance. Many tips and techniques for successful auditing and audit programs management will be provided. For many, environmental health and safety auditing is a rewarding career choice. The course also examines auditing as a profession, discusses what it takes to become a certified auditor and explores emerging opportunities.

Prerequisite for online sections: BMC 352 Learning Online (see page 4) COURSE: BMC 281 | 30 Hours | $550 Section 012 Online Sep 16 - Nov 24 Section 011 Downtown Campus Oct 8 - Dec 10 | W | 6 - 9 pm

CORPORATE SOCIAL RESPONSIBILITY Corporate Social Responsibility (CSR) is the principle of businesses supporting communities and people.

It is best demonstrated when CSR practices are used to build bridges between the business and community sectors that enable businesses to support social issues and interests.

The challenge is often to find a balance between doing good and leveraging these practices to benefit business as well as the community and its constituents. This introductory course covers CSR methods, tools, principles and practices, and is for those interested in knowing what CSR is and how it is generally implemented and managed in an organization.

COURSE: BMC 279 | 20 Hours | $430 Section 007 Downtown Campus Oct 24, 25, 31, Nov 1 | F | 1 - 5 pm | S | 9 am - 3 pm

ECOSYSTEMS: FUNCTIONS AND IMPACTS Functional ecosystems are the basis for our health, social, and economic wellbeing. This course focuses on current environmental issues and introduces fundamental knowledge about ecosystem functioning to better understand the underlying reasons for the challenges our growing world population is facing. Understanding ecosystem functioning and the factors limiting their development and resilience when disturbed by human activities is essential for their sustainable use and appropriate management. In-class discussions and case studies will be used to directly apply learned concepts. This course includes a half-day field trip to an area near Calgary.

ENVIRONMENTAL LAW Through case studies, regulatory proceedings, and litigation and legislation, learn about environmental law and how it is implemented in Alberta. Topics include: national and provincial environmental legislation, including the Alberta Environmental Enhancement and Protection Act, Alberta Water Act, the Canadian Environmental Protection Act and the Canadian Environmental Assessment Act; due diligence, civil liability, and environmental litigation and prosecution; as well as topical examinations of air and water, agriculture, biotechnology, biodiversity and conservation, carbon and climate issues, and environmental aspects of energy regulation for hydrocarbons, electricity and oil sands.

COURSE: BMC 112 | 30 Hours | $550 Section 018 Downtown Campus Sep 24 - Nov 26 | W | 6 - 9 pm

ENVIRONMENTAL MANAGEMENT SYSTEMS AND STANDARDS How organizations manage their environmental affairs is guided by the International Organization for Standardization’s series of international environmental management standards, which were completely revised in 2004. This course will describe how the standards help organizations improve their due diligence and environmental citizenship. It will also provide a practical guide to designing and implementing an environmental management system in any organization.

COURSE: BMC 282 | 30 Hours | $550 Section 004 Downtown Campus Sep 27 - Oct 25 | S | 8:30 am - 4:30 pm

COURSE: BMC 274 | 30 Hours | $550 Section 011 Main Campus Sep 16 - Nov 25 | T | 6 - 9 pm and Sep 27 | S | 9 am - 12 pm

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COURSES ENVIRONMENTAL STEWARDSHIP AND SUSTAINABILITY

OCCUPATIONAL HYGIENE: THE BASICS

RENEWABLE ENERGY TECHNOLOGIES

Many argue that environmental responsibility is a cornerstone for building just, equitable and sustainable societies. Others argue that preserving stable and balanced ecosystems is humanity’s primary obligation to both the planet and succeeding generations.

The issue of sustainability touches upon economic, political, scientific and social realities. This course examines emerging sustainable trends and their implications. You will be encouraged to re-examine your attitudes towards both the environment and the future.

Discover the science behind occupational illness and disease.

The number of people affected by occupational related disease continues to increase. This course illuminates the science and art of occupational hygiene and covers its past, present and likely future. Topics include: toxicology, occupational health and safety standards, airborne hazards, indoor air quality, ventilation systems, skin diseases, industrial noise, radiation, lasers, thermal stress, and protective equipment.

COURSE: BMC 169 | 30 Hours | $550

Prerequisite for online sections: BMC 352 Learning Online (see page 4)

Section 012 Downtown Campus Sep 22 - Dec 1 | M | 6 - 9 pm

COURSE: BMC 197 | 40 Hours | $630

There is a growing consensus among energy stakeholders that renewable energy technologies are beneficial to the environment and society as a whole. This course reviews the practical applications and examples of decentralized renewable energy sources and technologies such as low impact hydro, ocean, wind, solar power and heat, earth energy and geo-exchange, as well as biomass and biogas utilization. Energy efficiency and the effective use of fossil fuels through combined heat and power application are reviewed. Environmental managers, energy consultants, engineers, regulators, and the average consumer will benefit from this course.

You will learn: barriers and incentives to implementing RET in Canada, how to financially evaluate and compare technologies, and practical methods to reduce in-home energy consumption.

INTRODUCTION TO ENVIRONMENTAL MANAGEMENT Environmental management is the integration of environmental science and management. Discuss aspects and impacts, such as the pressures and responses of human activities on the natural environment. Tools and techniques for environmental management, as they apply to organizations and companies, are introduced. Examine the reasons and strategies for resource conservation, pollution prevention and environmental protection.

Prerequisite for online sections: BMC 352 Learning Online COURSE: BMC 129 | 30 Hours | $550 Section 029 Online Sep 23 - Nov 25 Section 028 Downtown Campus Oct 27 - 30 | MTWR | 8:30 am - 4:30 pm

Section 029 Downtown Campus Sep 11 - Dec 4 | R | 6 - 9 pm Section 027 Downtown Campus Sep 16 - Dec 16 | T | 6 - 9 pm Section 028 Online Sep 16 - Dec 15 Section 026 Downtown Campus Dec 8 - 12 | MTWRF | 8:30 am - 4:30 pm

OIL SANDS: OVERVIEW, ENVIRONMENTAL IMPACTS, AND REGULATIONS With respect to Alberta’s oil sands, should Canada be forced to choose between economic development and a sustainable environment? This course is designed for anyone interested in the environmental management, public relations, and health and safety job categories in the oil and gas industry.

Through this course, develop the skill set required to understand, review, analyze, and evaluate environmental data and information related to the oil sands industry.

COURSE: BMC 262 | 30 Hours | $550 Section 015 Downtown Campus Oct 2 - Dec 4 | R | 6 - 9 pm

WATER QUALITY The chemistry and biology of water is the focus of this course. Study water sampling and analysis from many perspectives — water management planning and municipal drinking water to treatment of wastewater and contaminant remediation. Learn about regulatory requirements, improving water monitoring programs, and ensuring accurate, reliable results.

COURSE: BMC 246 | 30 Hours | $550 Section 008 Main Campus Sep 24 - Nov 26 | W | 6 - 9 pm

COURSE: BMC 298 | 30 Hours | $550 Section 007 Downtown Campus Oct 18 - Nov 29 | S | 9 am - 2:30 pm

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

45

COURSES FINANCE

FRENCH AS A SECOND LANGUAGE

403.220.2988 business.conted@ucalgary.ca

Courses in this program area prepare students for the Chartered Financial Analyst (CFA) designation.

For information on this program, see page 96. For Personal Finance, see page 59.

CFA LEVEL I REVIEW SEMINAR CFA Review Seminars focus on providing you with the best possible chance of successfully passing your CFA exams. The weekly review sessions are to highlight and consolidate the key ideas from the assigned readings.

The review seminars are based upon Schweser study materials augmented by lecture notes and practice problems prepared by the seminar instructors.

For each session, the instructor will provide supplementary lecture notes, review the session’s key topics, and provide examples to illustrate the type of questions that may be asked on the CFA exam. A mock exam will be held.

COURSE: PDS 105 | 34 Hours | $800 Section 023 Downtown Campus Sep 13, Oct 4, 25, Nov 15 | S | 8:30 am – 5 pm

403.220.7226 centrefr@ucalgary.ca

Seven levels of French are available.

If you are new to the language, you will begin in Level I learning basic vocabulary, phrases and sentences in the present tense. As you advance through subsequent levels, you will progressively expand your vocabulary and grammar. In Level VI, classes focus on oral communication and reading.

Some of these courses can be used for credit toward the certificates in French Language and Culture and the Certificate in French Language Studies.

See pages 77 - 78.

Note: One week prior to start, classes with insufficient enrolment may be cancelled

FRENCH II

Prerequisite: FRE 100 French I COURSE: FRE 102 | 40 Hours | $260 Section 089 Main Campus Sep 15 - Nov 24 | MW | 6:30 - 8:30 pm Section 090 Main Campus Sep 16 - Nov 25 | TR | 6:30 - 8:30 pm

FRENCH III

Prerequisite: FRE 102 French II COURSE: FRE 103 | 40 Hours | $260 Section 056 Main Campus Sep 16 - Nov 25 | TR | 6:30 - 8:30 pm

FRENCH CONVERSATION Prerequisite: FRE 103 French III

COURSE: FRE 113 | 20 Hours | $160 Section 023 Main Campus Sep 16 - Nov 25 | T | 6:30 - 8:30 pm

FRENCH IV

Prerequisite: FRE 103 French III FREE PLACEMENT INTERVIEWS New students who already have some knowledge of French require a placement interview.

Please phone 403.220.7226 to schedule your appointment.

Fall Session Main Campus Sep 3 | W | 4 – 7 pm

FRENCH I COURSE: FRE 100 | 40 Hours | $260 Section 127 Main Campus Sep 15 - Nov 24 | MW | 6 - 8 pm Section 128 Main Campus Sep 15 - Nov 24 | MW | 6:30 - 8:30 pm Section 129 Main Campus Sep 16 - Nov 25 | TR | 6:30 - 8:30 pm

COURSE: FRE 104 | 40 Hours | $260 Section 035 Main Campus Sep 15 - Nov 24 | MW | 6:30 - 8:30 pm

FRENCH V

Prerequisite: FRE 104 French IV COURSE: FRE 105 | 40 Hours | $260 Section 033 Main Campus Sep 15 - Nov 24 | MW | 6:30 - 8:30 pm

FRENCH VI (FRANÇAIS PRÉ-AVANCÉ) Prerequisite: FRE 105 French V

COURSE: FRE 145 | 40 Hours | $260 Section 012 Main Campus Sep 15 - Nov 24 | MW | 6:30 - 8:30 pm

FRENCH VII (FRANÇAIS AVANCÉ) Prerequisite: FRE 145 French VI

COURSE: FRE 146 | 20 Hours | $160

“

I may not be ready to engage in a philosophical discussion, but I’m great with the basics and speaking in a general conversation in French.”

Section 013 Main Campus Sep 25 - Nov 27 | R | 6:30 - 8:30 pm

Carly Lutzmann. Graduate.

Certificate in French Language and Culture — FSL Intermediate. good thinking.

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COURSES FRENCH IMMERSION WEEKEND

AUDITING OF HSE MANAGEMENT SYSTEMS AND COMPLIANCE

DISABILITY MANAGEMENT: AN INTEGRATIVE APPROACH

COURSE: FRE 111 | 20 Hours | $160

Auditing is a management tool used by organizations to verify that the organization is meeting its external and internal obligations with regards to health, safety and the environment. It is an essential element of a management system and a primary driver of continual improvement. The course explores the processes and procedures for various types of environmental health and safety audits, with an emphasis on auditing of regulatory compliance. Many tips and techniques for successful auditing and audit programs management will be provided. The course also examines auditing as a profession.

Section 018 Off Campus Nov 15 - 16 | SU | 9 am – 7 pm

Prerequisite for online sections: BMC 352 Learning Online

Disability management is most effective when integrated and embedded into the strategies and culture of an organization. This course introduces an interdisciplinary approach to the concepts and practices of disability management, and addresses how to design, implement, and market an effective disability management program.

Topics include: the importance of joint labour-management endorsement, a supportive infrastructure, the legal and ethical aspects, disability management practice standards, stakeholder roles and responsibilities, features of a gradual return-to-work program, program evaluation techniques, disability management best practices, prevention of workplace illness and injury, program marketing, role of an employee assistance program, and worker education and training.

This two-day program of linguistic adventure is conducive to spontaneous use of the language. Fees include bus, meals, lodging and a whole lot of fun.

Deadline to register is seven days prior to the start of the course.

Beginner Students

Prerequisite: French II or French 209 COURSE: FRE 112 | 20 Hours | $160 Section 024 Off Campus Nov 15 - 16 | SU | 9 am – 7 pm

Intermediate and Advanced Students Prerequisite: French IV or French 213

HEALTH, SAFETY AND ENVIRONMENT 403.220.2988 business.conted@ucalgary.ca

These courses may be taken on their own or as part of the Health, Safety and Environment Certificate (see page 79).

COURSE: BMC 281 | 30 Hours | $550 Section 011 Downtown Campus Oct 8 - Dec 10 | W | 6 - 9 pm Section 012 Online Sep 16 - Nov 24

BUSINESS AND LEADERSHIP FOR HSE PROFESSIONALS

Understanding accident theory and the incident investigation process are essential in determining why workplace incidents occur and how to prevent re-occurrences. By providing categories of causes, accident theory helps explain how accidents are caused. Incident investigation answers the: who, what, why, when, where and how so that reoccurrences can be prevented. Gain an overview of the most important theories, their strengths and weaknesses, and how to select the best model and best methods for each investigation.

Health, safety and environment professionals work to provide technical support to the business functions of their employers. To be effective, they need to understand: the way their businesses work; the management system and the roles of managers; the work of management in planning, organizing, leading and controlling work; and organizational change and how to deal with it. Further, they must be a skilled and competent trainer, and have a proper understanding of training methods, curriculum development and evaluation. This course introduces the key aspects of organizational behaviour and business administration necessary to be an effective health, safety and environment professional in today’s workplace.

Prerequisite: BMC 104 Health and Safety Management Systems: The Basic; and for online sections, BMC 352 Learning Online

Prerequisite: BMC 104 Health and Safety Management Systems: The Basics; and for online sections, BMC 352 Learning Online (see page 4)

COURSE: BMC 201 | 30 Hours | $550

COURSE: BMC 213 | 40 Hours | $630

Section 018 Downtown Campus Sep 24 - Nov 26 | W | 6 - 9 pm

Section 026 Online Sep 16 - Dec 15

ACCIDENT THEORY AND INCIDENT INVESTIGATION

Section 019 Online Oct 7 - Dec 15

COURSE: BMC 309 | 30 Hours | $550 Section 008 Downtown Campus Nov 19 - 22 | WRFS | 8:30 am - 4:30 pm

ECOSYSTEMS: FUNCTIONS AND IMPACTS Functional ecosystems are the basis for our health, social, and economic wellbeing. This course focuses on current environmental issues and introduces fundamental knowledge about ecosystem functioning to better understand the underlying reasons for the challenges our growing world population is facing. Understanding ecosystem functioning and the factors limiting their development and resilience when disturbed by human activities is essential for their sustainable use and appropriate management. In-class discussions and case studies will be used to directly apply learned concepts. This course includes a half-day field trip to an area near Calgary.

COURSE: BMC 274 | 30 Hours | $550 Section 011 Main Campus Sep 16 - Nov 25 | T | 6 - 9 pm and Sep 27 | S | 9 am - 12 pm

Section 025 Downtown Campus Sep 20 - Nov 1 | S | 8:30 am - 3:30 pm

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

47

COURSES EMERGENCY RESPONSE Emergency preparedness and response are growing concerns within all industries operating in North America and overseas. Fires and explosions, building and crane collapse, natural disasters, chemical spills, and terrorist attacks can disturb or destroy a company’s operations for extended periods of time. Learn the five main aspects involved in emergency preparedness and response: recognition of vulnerabilities, development of plans, implementation, response, and post-incident analysis. We will use lectures, case studies, and take home assignments to assist you in incorporating an effective and specific plan for your place of work.

Prerequisite: BMC 352 Learning Online (see page 4) COURSE: BMC 218 | 20 Hours | $480 Section 008 Online Oct 7 - Nov 24

ENVIRONMENTAL LAW Through case studies, regulatory proceedings, and litigation and legislation, learn about environmental law and how it is implemented in Alberta. Topics include: national and provincial environmental legislation, including the Alberta Environmental Enhancement and Protection Act, Alberta Water Act, the Canadian Environmental Protection Act and the Canadian Environmental Assessment Act; due diligence, civil liability, and environmental litigation and prosecution; as well as topical examinations of air and water, agriculture, biotechnology, biodiversity and conservation, carbon and climate issues, and environmental aspects of energy regulation for hydrocarbons, electricity and oil sands.

COURSE: BMC 112 | 30 Hours | $550 Section 018 Downtown Campus Sep 24 - Nov 26 | W | 6 - 9 pm

ENVIRONMENTAL MANAGEMENT SYSTEMS AND STANDARDS How organizations manage their environmental affairs is guided by the International Organization for Standardization’s series of international environmental management standards, which were completely revised in 2004. This course will describe how the standards help organizations improve their due diligence and environmental citizenship. It will also provide a practical guide to designing and implementing an environmental management system in any organization.

COURSE: BMC 282 | 30 Hours | $550 Section 004 Downtown Campus Sep 27 - Oct 25 | S | 8:30 am - 4:30 pm

ENVIRONMENTAL STEWARDSHIP AND SUSTAINABILITY Many argue that environmental responsibility is a cornerstone for building just, equitable and sustainable societies. Others argue that preserving stable and balanced ecosystems is humanity’s primary obligation to both the planet and succeeding generations.

The issue of sustainability touches upon economic, political, scientific and social realities. This course examines emerging sustainable trends and their implications. You will be encouraged to re-examine your attitudes towards both the environment and the future.

COURSE: BMC 169 | 30 Hours | $550 Section 012 Downtown Campus Sep 22 - Dec 1 | M | 6 - 9 pm

ERGONOMICS Ergonomics is the science that addresses human performance and well-being in relation to the tasks that are being completed, the equipment used, and the environment in which work is being completed. In this introductory ergonomics course, you will learn about the prevention of occupational illness and injury by making changes to the design of work and workplaces. Upon completion of this course you will be able to identify ergonomic concerns through a variety of methods, and begin developing solutions. You will: explore the physiological, cognitive and psychosocial factors that impact peoples’ capabilities and limitations, learn basic design principles that optimize human performance, and discover methods to assess the effectiveness of changes.

COURSE: BMC 199 | 30 Hours | $550 Section 011 Downtown Campus Oct 27 - 30 | MTWR | 8:30 am - 4:30 pm

HAZARD ASSESSMENT AND RISK MANAGEMENT A key aspect of any occupational health and safety program is the proper identification of any hazards that exist at the workplace, and the associated risk of injury or illness if a worker is exposed to the hazard.

In this introductory course, you will learn the reasons why proper hazard identification is an important contributor to a successful occupational health and safety program, as well as practical tools to conduct workplace hazard assessments. The relationship between common hazards and risk of common occupational injuries, such as work-related back injuries or electrical burns, and illnesses, such as occupational cancers, will be explored in detail using practical examples.

Prerequisite: BMC 104 Health and Safety Management Systems: The Basics; and for online sections, BMC 352 Learning Online COURSE: BMC 143 | 20 Hours | $480 Section 019 Online Oct 7 - Nov 24

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COURSES HEALTH AND SAFETY MANAGEMENT SYSTEMS: THE BASICS

INTEGRATED WORKPLACE HEALTH MANAGEMENT

OCCUPATIONAL HYGIENE: THE BASICS

This course introduces you to the characteristics of effective health and safety management systems.

These systems are required for the proactive management of health and safety concerns throughout an organization. They ensure that all employees have clearly defined accountabilities for health and safety, resulting in the prevention of injuries and loss. This course is for beginning and practising health and safety officers, coordinators, professionals, trainers and administrators to gain knowledge of the fundamental principles used to manage health and safety issues in the workplace.

Learn how organizations can create a work environment that supports employee health, safety and engagement while reducing disability and associated risk. Understand how you can develop strategies to address employees at all points in the health continuum, from optimal health and performance to being disabled and off work. Topics include: leadership and the work environment, stress management, employee assistance programs, health promotion, workers compensation and disability management/return-to-work processes.

Discover the science behind occupational illness and disease.

The number of people affected by occupational related disease continues to increase. This course illuminates the science and art of occupational hygiene and covers its past, present and likely future. Topics include: toxicology, occupational health and safety standards, airborne hazards, indoor air quality, ventilation systems, skin diseases, industrial noise, radiation, lasers, thermal stress, and protective equipment.

COURSE: BMC 104 | 30 Hours | $550

COURSE: BMC 183 | 20 Hours | $480

Section 044 Online Aug 19 - Oct 27

Section 007 Downtown Campus Oct 6 - 8 | MTW | 8:30 am - 4:30 pm

Section 039 Downtown Campus Sep 9 - 12 | TWRF | 8:30 am - 4:30 pm Section 040 Downtown Campus Sep 15 - Dec 1 | M | 6 - 9 pm Section 042 Downtown Campus Sep 15 - Oct 20 | MW | 6 - 9 pm

IMPORTANCE OF HUMAN FACTORS This course is an overview of human factors, the study and understanding of interactions between people and their environments. Key areas covered include psychology, workplace design, fatigue, error, and engineering as they relate to health, profit and loss, performance, and liability. Examine and learn from models and plans that reduce the negative impacts and enhance the positive aspects of human factors.

COURSE: BMC 283 | 20 Hours | $480 Section 007 Downtown Campus Dec 4 - 6 | RFS | 8:30 am - 4:30 pm

Prerequisite: BMC 104 Health and Safety Management Systems: The Basics

INTRODUCTION TO ENVIRONMENTAL MANAGEMENT Environmental management is the integration of environmental science and management. Discuss aspects and impacts, such as the pressures and responses of human activities on the natural environment. Tools and techniques for environmental management, as they apply to organizations and companies, are introduced. Examine the reasons and strategies for resource conservation, pollution prevention and environmental protection.

Prerequisite for online sections: BMC 352 Learning Online (see page 4) COURSE: BMC 197 | 40 Hours | $630 Section 029 Downtown Campus Sep 11 - Dec 4 | R | 6 - 9 pm Section 027 Downtown Campus Sep 16 - Dec 16 | T | 6 - 9 pm Section 028 Online Sep 16 - Dec 15 Section 026 Downtown Campus Dec 8 - 12 | MTWRF | 8:30 am - 4:30 pm

Prerequisite for online sections: BMC 352 Learning Online COURSE: BMC 129 | 30 Hours | $550 Section 029 Online Sep 23 - Nov 25 Section 028 Downtown Campus Oct 27 - 30 | MTWR | 8:30 am - 4:30 pm

“

The instructors were able to help me answer the question: How do we create a responsible balance?�

Tanu Dixit. Graduate.

Environmental Management Certificate. good thinking.

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

49

COURSES OIL SANDS: OVERVIEW, ENVIRONMENTAL IMPACTS, AND REGULATIONS With respect to Alberta’s oil sands, should Canada be forced to choose between economic development and a sustainable environment? This course is designed for anyone interested in the environmental management, public relations, and health and safety job categories in the oil and gas industry.

Through this course, develop the skill set required to understand, review, analyze, and evaluate environmental data and information related to the oil sands industry.

COURSE: BMC 298 | 30 Hours | $550 Section 007 Downtown Campus Oct 18 - Nov 29 | S | 9 am - 2:30 pm

REGULATIONS, ROLES, AND RESPONSIBILITIES FOR HSE PROFESSIONALS Gain valuable insight into regulatory and ethical aspects of managing an occupational health and safety program. Explore common concepts in provincial and federal occupational health and safety law, including due diligence and the internal responsibility system. Discuss ethical perspectives around individual rights and employer responsibilities such as worker benefits, WCB premiums, employer obligations, and work refusal provisions. Learn strategies to reduce risk, increase compliance, and ensure that your organization is meeting its legal requirements.

Prerequisite: BMC 104 Health and Safety Management Systems: The Basics; and for online sections, BMC 352 Learning Online (see page 4) COURSE: BMC 317 | 30 Hours | $550 Section 009 Online Sep 23 - Dec 1 Section 010 Downtown Campus Sep 23 - Dec 2 | T | 6 - 9 pm

INTERIOR DESIGN 403.220.2952 adedlife@ucalgary.ca

Many of these courses can be applied to the Certificate in Visual Design.

For information on this certificate, go to page 93. For other design-related courses, see Art, page 25.

SPECIAL OFFER Receive a 10 per cent discount per course by registering at the same time for three or more courses that apply to the Visual Design and Graphic Design Certificates. Register online or call 403.220.2952. Some restrictions apply, i.e. all courses must take place within the current academic year, and discount does not apply to ICT courses.

ACCESSORIZING INTERIORS Accessorizing a home expresses individual style. In this hands-on class, learn how to approach accessorizing with confidence by exploring the basics. Discover how to assess needs and successfully install accessories for a fabulous look. From rugs to lighting, from artwork to books, explore how to bring a room to life through the creative and exciting world of accessories.

COURSE: INT 115 | 15 Hours | $205 Section 011 Main Campus Oct 1 - Nov 5 | W | 7 - 9:30 pm

BATHROOM AND KITCHEN DESIGN The en suite and kitchen are the top two selling features in homes today.

Join in the process of designing fantastic bathrooms and kitchens while considering function and aesthetics by learning how to space plan. Two field trips are included for hands on learning.

This is ideal learning for those who want a wealth of practical information and techniques to help with bathroom and kitchen design.

COURSE: INT 123 | 20 Hours | $245

CONTEMPORARY RESIDENTIAL ARCHITECTURE Discuss basic architectural design principles and methodology that are fundamental for understanding the evolution of 20th century residential design. Explore space, volume, form, massing, and function. The course is ideal for prospective homeowners interested in contemporary design, or anyone with a general interest. Sessions focus on case studies.

COURSE: INT 100 | 10 Hours | $145 Section 016 Main Campus Oct 2 - 23 | R | 7 - 9:30 pm

DECORATING AS A BUSINESS This overview of operating a small decorating business will inform and guide new or aspiring decorators who have little or no experience operating a small business. Review areas of employment in the decorating field, qualities that contribute to success as a self-employed decorator, marketing basics, gaining practical experience, and remaining motivated. Also discuss client relations, your own goals and how to achieve them.

COURSE: INT 124 | 30 Hours | $345 Section 003 Main Campus Oct 2 - Dec 4 | R | 6:30 - 9:30 pm

HISTORY OF FURNITURE Explore the styles and functions of furniture in the Western world, from ancient times to modern day. The course looks at furniture and interiors of ancient Egypt, Greece and Rome, the Renaissance, Baroque, Rococo, 18th Century America, Neoclassicism, the Victorian era, Art Nouveau, Art Deco, Arts and Crafts, modern, and post-modern, as well as contemporary furniture styles.

COURSE: INT 109 | 10 Hours | $145 Section 010 Main Campus Oct 18 - 25 | S | 9 am - 3 pm

Section 005 Main Campus Oct 1 - Nov 5 | W | 7 - 9:30 pm and Nov 1 | S | 12 - 5 pm

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COURSES INTERIOR DESIGN — A CAREER!

KITCHEN DESIGN

LANDSCAPE DESIGN

Interior design is a growing field. Get the information you need about various career options and opportunities.

Topics include: understanding interior design, personal suitability, setting goals, business opportunities, dealing with clients, remuneration, areas of specialization, educational options, and reference material.

The kitchen is a focal point in every home. A properly designed kitchen affects all other aspects of living within a home environment. Discover practical solutions for designing effective and aesthetic kitchens.

Get information about a wide range of design options and solutions.

COURSE: INT 122 | 3.5 Hours | $65

A well-designed landscape creates outdoor spaces that extend indoor living spaces. Learn about the design process, focusing on the use of trees, shrubs, and plants. Topics include: site analysis, hard and soft landscaping, installation techniques, creating ‘rooms’, decks, special gardens, environmental concerns, and important horticultural design concerns.

Section 007 Main Campus Nov 22 | S | 1 - 4:30 pm

COURSE: LAN 100 | 20 Hours | $275

SKETCHING INTERIORS

Section 029 Main Campus Oct 1 - Nov 19 | W | 7 - 9:30 pm

COURSE: INT 106 | 6 Hours | $95 Section 024 Main Campus Oct 18 | S | 9 am - 4 pm

INTERIOR DESIGN RESEARCH: FINDING THE TOOLS NEW Examine cultural behaviours and the social, political and economic influences that contribute to shaping the design preferences of tomorrow. Build on your experiences of places you know and make observations from current practices in contemporary interior design. Gain tools for research and the means for uncovering new thinking in design practice. Discover new techniques and fabrication methods.

Coursework will approach broad concepts with methods for refining and supporting ideas and will foster adaptive thinking and communication.

COURSE: INT 125 | 20 Hours | $245 Section 001 Main Campus Sep 30 - Dec 9 | T | 7 - 9 pm

INTERIOR DESIGN — RESIDENTIAL Fundamental principles of composition, functional relationships of spaces, finishing materials, and furniture and fixture selection are discussed and supported by a field trip. This course includes over 100 slides that look at current and historical interior design trends as well as the basics of reading interior spaces from drawings and photographs.

The design principles taught rely mainly on residential examples.

COURSE: INT 101 | 20 Hours | $245 Section 025 Main Campus Sep 30 - Nov 25 | T | 7 - 9:30 pm

Learn fundamentals of perspective drawing by focusing on drawing interiors and the objects they contain.

Basic one and two-point perspective are covered, as well as techniques for establishing proportion, simplifying and representing various forms, and locating objects in space.

Prerequisite: Students should have some basic knowledge of drawing.

COURSE: INT 114 | 20 Hours | $245 Section 010 Main Campus Oct 8 - Nov 26 | W | 7 - 9:30 pm

LANDSCAPING 403.220.2952 adedlife@ucalgary.ca

Some of the courses in this section may be applied to the Certificate in Visual Design. For information on this certificate, go to page 93.

GROWING YOUR OWN FOOD GARDEN It’s healthy, it’s smart, it’s cool, and you’re in control. Discover and take advantage of your above-ground growing spaces to create efficient and healthy sources of fresh food for your table. Using advanced and unique raised-vegetable-gardening techniques, discover that food gardens are not only sensible options in today’s world, but also attractive visual accents.

SEASONAL CONTAINERS: FESTIVE ARRANGEMENTS Wanting to add some festive arrangements to your home this holiday season? Explore some design techniques and decorative trends by hands-on examples of wreaths and swag for indoor or outdoor use.

Greenery and colour in a festive composition will be the finishing feature for your home while decorating for the holidays. The winter will be brighter and more beautiful with home-made arrangements, adding creativity and a touch of zest to your life! There is hands-on participation in this course.

Cost of materials is included in the course fee.

COURSE: LAN 114 | 5 Hours | $115 + GST Section 004 Main Campus Nov 15 - 22 | S | 9:30 am - 12 pm

TREE CARE Is it a mystery to you? Plant a tree and nature will take care of the rest?

Sometimes it works but in our gardens and communities trees need special care. Trees need to be protected. Topics include; identifying and managing tree stresses, insects, and disease, tree planting and establishment, tree care and maintenance, pruning, and city bylaws and policies.

COURSE: LAN 116 | 6 Hours | $95 Section 004 Main Campus Oct 4 | S | 9:30 am - 4 pm

COURSE: LAN 108 | 5 Hours | $75 + GST Section 017 Main Campus Oct 14 - 21 | T | 7 - 9:30 pm

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

51

COURSES LANGUAGES OF THE WORLD 403.220.2952 language@ucalgary.ca

Languages of the World includes American Sign Language and an array of international languages.

In all languages, beginners are expected to start in Level 1. Progressively higher levels will be offered in subsequent semesters depending on student interest and participation.

Students of Spanish may choose to enrol in the Certificate in Spanish Language and Culture. Two levels are available. For information, see pages 53 and 91.

PLACEMENT If you have experience with the language you are pursuing, you may consult with program staff to determine your appropriate level. To discuss your placement in a language, please call 403.220.5895.

AMERICAN SIGN LANGUAGE Signing Naturally is a highly acclaimed program that is recognized as the finest and most effective teaching system in North America. Study American Sign Language and better understand the deaf community and its culture.

Learn to introduce yourself, exchange personal information and talk about your surroundings. Continue through higher levels for personal interest or to work toward a career in interpretation with the deaf or hard of hearing. Learn to talk about your family, tell about activities, give directions and describe others.

ARABIC Emphasis is on conversation, with some reading and writing. Learn basic communication skills and Arabic grammar, the alphabet, Arabic script, the Arabic phonetic system, and basic information about Arabic culture and customs. In Level 2, move on to conjugate verbs and construct sentences.

ARABIC 1 COURSE: ARA 101 | 20 Hours | $245 + GST Section 030 Main Campus Oct 15 - Dec 17 | W | 6:30 - 8:30 pm

DUTCH This conversational course is designed for those with very basic or no background in the Dutch language. Emphasis is on speaking and understanding.

DUTCH 1 COURSE: DUT 100 | 20 Hours | $245 + GST Section 021 Main Campus Oct 7 - Dec 16 | T | 6:30 - 8:30 pm

DUTCH 3 NEW

Prerequisite: DUT 200 Dutch 2 COURSE: DUT 300 | 20 Hours | $265 + GST Section 001 Main Campus Oct 9 - Dec 11 | R | 6:30 - 8:30 pm

FRENCH See French as a Second Language, page 46.

GERMAN

GERMAN 2

Prerequisite: GER 110 German 1 COURSE: GER 210 | 30 Hours | $295 + GST Section 003 Main Campus Sep 24 - Dec 10 | W | 6:30 - 9 pm

GERMAN CONVERSATION NEW

Prerequisite: GER 210 German 2

COURSE: GER 250 | 20 Hours | $245 + GST Section 001 Main Campus Sep 29 - Dec 8 | M | 6:30 - 8:30 pm

ITALIAN Learn basic vocabulary, key phrases and introductory grammar in these interactive, conversational classes that form the foundation for moving on to higher levels. Then, continue to expand vocabulary, grammar knowledge, and oral skills through interactive and practical dialogues.

ITALIAN 1 COURSE: ITA 101 | 30 Hours | $295 + GST Section 037 Main Campus Sep 24 - Dec 10 | W | 6:30 - 9 pm

ITALIAN 2

Prerequisite: ITA 101 Italian 1 COURSE: ITA 102 | 30 Hours | $295 + GST Section 033 Main Campus Sep 25 - Dec 11 | R | 6:30 - 9 pm

ITALIAN CONVERSATION NEW Prerequisite: ITA 102 Italian 2

COURSE: ITA 250 | 20 Hours | $245 + GST Section 001 Main Campus Sep 29 - Dec 8 | M | 6:30 - 8:30 pm

Learn the basics of communicating in German, with an emphasis on speaking and understanding the language. Level 1 is designed for students with no prior knowledge of the German language.

JAPANESE

GERMAN 1

JAPANESE 1

SIGN LANGUAGE 102

COURSE: GER 110 | 30 Hours | $295 + GST

COURSE: JPN 101 | 20 Hours | $245 + GST

COURSE: ASL 102 | 36 Hours | $375

Section 004 Main Campus Sep 25 - Dec 11 | R | 6:30 - 9 pm

Section 035 Main Campus Oct 2 - Nov 20 | R | 6:30 - 9 pm

SIGN LANGUAGE 101 COURSE: ASL 101 | 36 Hours | $375 Section 035 Main Campus Sep 23 - Oct 30 | TR | 6 - 9 pm

Prerequisite: Sign Language 101

This introduction to the basic structure of the Japanese language emphasizes oral proficiency, with some reading and writing (Hiragana).

Section 022 Main Campus Nov 4 - Dec 11 | TR | 6 - 9 pm

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COURSES JAPANESE 2

Prerequisite: JPN 101 Japanese I COURSE: JPN 102 | 20 Hours | $265 + GST Section 028 Main Campus Sep 30 - Nov 25 | T | 6:30 - 9 pm

POLISH In these conversationally oriented courses, learn basic grammar, useful phrases, and vocabulary.

POLISH 1

KOREAN

COURSE: POL 101 | 25 Hours | $275 + GST

This is an introductory course in spoken and written Korean. Course includes dialogues, grammatical explanations and vocabulary building exercises and uses the Hanguel alphabet.

Section 018 Main Campus Oct 7 - Dec 16 | T | 6:30 - 9 pm

KOREAN 1 COURSE: KOR 101 | 20 Hours | $245 + GST Section 016 Main Campus Oct 2 - Dec 4 | R | 6:30 - 8:30 pm

KOREAN 2

Prerequisite: KOR 101 Korean I COURSE: KOR 102 | 20 Hours | $265 + GST Section 008 Main Campus Sep 30 - Dec 9 | T | 6:30 - 8:30 pm

PORTUGUESE 1 (BRAZILIAN) In these conversationally oriented courses, learn grammar, reading, conversation, and useful phrases.

PORTUGUESE 1 (BRAZILIAN) COURSE: POR 101 | 20 Hours | $245 + GST Section 017 Main Campus Sep 29 - Dec 8 | M | 6:30 - 8:30 pm

PORTUGUESE 2 (BRAZILIAN) Prerequisite: POR 101 Portuguese 1 COURSE: POR 102 | 20 Hours | $265 + GST

MANDARIN Learn conversational Mandarin in this course intended for those with little or no background in the language. Cover some culture and business etiquette, and learn practical phrases, as well as a grammatical framework.

MANDARIN 1 COURSE: MAN 101 | 20 Hours | $245 + GST Section 034 Main Campus Oct 8 - Nov 26 | W | 6:30 - 9 pm

Section 012 Main Campus Oct 1 - Dec 3 | W | 6:30 - 8:30 pm

SPANISH FOR BUSINESS OR TRAVEL BUSINESS SPANISH 1 NEW If you conduct business with clients in Latin America and Spain and want to improve your professional communication skills, this course is for you. Learn the terminology for effective business correspondence, meetings and negotiations in Spanish. Gain an understanding of cultural differences and the business etiquette of the Spanish-speaking world.

Prerequisite: SPA 103 Spanish 3 COURSE: SPA 700 | 30 Hours | $325 + GST Section 002 Main Campus Sep 25 - Dec 11 | R | 6:30 - 9 pm

SPANISH FOR TRAVELLERS 1 Planning a visit to a Spanish-speaking country? Learn some basic phrases to make your travels more interesting and enjoyable. You will learn how to pronounce words correctly and pick up some travel tips from your teacher.

Grammar is not the focus of this course.

COURSE: SPA 131 | 25 Hours | $275 + GST

RUSSIAN In these conversationally oriented courses learn useful phrases, basic grammar, and how to read the Russian alphabet.

RUSSIAN 1 NEW COURSE: RUS 101 | 25 Hours | $275 + GST Section 029 Main Campus Oct 8 - Dec 10 | W | 6:30 - 9 pm

PERSIAN This interactive course will introduce you to the Persian language and culture.

Emphasis is on conversational skills with an introduction to reading and writing of the Persian alphabet and basic grammatical patterns.

PERSIAN 1 NEW COURSE: PER 101 | 20 Hours | $245 + GST

Section 058 Main Campus Sep 23 - Dec 2 | T | 6:30 - 9 pm

SPANISH LANGUAGE AND CULTURE PROGRAM For those with little or no experience in Spanish, looking for a structured language program, Continuing Education offers nine levels of Spanish classes, with four levels of Spanish conversation classes.

You will learn the foundations of Spanish by focusing on all four skills — speaking, listening, reading and writing. Saying basic phrases, pronouncing words correctly, asking questions and telling time are covered. There will be an introduction to articles, adjectives, pronouns and verbs in the present tense.

In level 2, expand your knowledge of grammar and vocabulary, and learn more about the culture of the Spanish-

Section 001 Main Campus Oct 1 - Dec 3 | W | 6:30 - 8:30 pm

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

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COURSES speaking countries. In level 3, reinforce your knowledge of the basic grammatical structures and learn how to talk about past events. Continue to build vocabulary and improve your listening and speaking skills. In progressive levels, you continue to add vocabulary and improve oral skills.

In conversation classes, improve your oral skills and feel more comfortable when speaking. Continue to reinforce your knowledge of grammar and enjoy oral presentations. Most courses can be applied to the Certificates in Spanish Language and Culture, page 91.

SPANISH 2

SPANISH 7

COURSE: SPA 102 | 30 Hours | $325

COURSE: SPA 907 | 30 Hours | $325

Section 116 Main Campus Sep 23 - Dec 9 | T | 6:15 - 9 pm

Section 018 Main Campus Sep 25 - Dec 11 | R | 6:30 - 9 pm

Section 117 Main Campus Sep 24 - Dec 10 | W | 6:30 - 9 pm

SPANISH 8

Section 118 Main Campus Sep 25 - Dec 11 | R | 6:30 - 9 pm

COURSE: SPA 908 | 30 Hours | $325

Prerequisite: SPA 101 Spanish

Prerequisite: SPA 106 Spanish 6

Prerequisite: SPA 907 Spanish 7

Section 119 Main Campus Nov 4 - Dec 16 | TR | 6:30 - 9 pm

Section 014 Main Campus Sep 24 - Dec 10 | W | 6:30 - 9 pm

SPANISH 3

Section 015 Southwood United Church* Sep 24 - Dec 10 | W | 6:30 - 9 pm

PLACEMENT INTERVIEWS

COURSE: SPA 103 | 30 Hours | $325

New students who already have some knowledge of Spanish and wish to start at an advanced level require a placement interview. Please phone 403.220.5895 for information.

SPANISH CONVERSATION 1

Section 084 Main Campus Sep 22 - Dec 8 | M | 6:15 - 9 pm

Prerequisite: SPA 102 Spanish 2

SPANISH 1

Prerequisite: SPA 104 Spanish 4

COURSE: SPA 410 | 30 Hours | $325

Section 085 Main Campus Sep 24 - Dec 10 | W | 6:30 - 9 pm

Section 010 Main Campus Sep 25 - Dec 11 | R | 6:30 - 9 pm

SPANISH 4

SPANISH CONVERSATION 2

Prerequisite: SPA 103 Spanish 3

Prerequisite: SPA 106 Spanish 6

COURSE: SPA 101 | 30 Hours | $295 + GST

COURSE: SPA 104 | 30 Hours | $325

Section 176 Main Campus Sep 22 - Dec 8 | M | 6:15 - 9 pm

COURSE: SPA 420 | 30 Hours | $325

Section 056 Main Campus Sep 23 - Dec 9 | T | 6:15 - 9 pm

Section 177 Main Campus Sep 23 - Dec 9 | T | 6:15 - 9 pm

Section 008 Off Campus Sep 27 - Dec 13 | S | 9:15 am - 12 pm

SPANISH 5

Section 181 Main Campus Sep 23 - Oct 30 | TR | 6:30 - 9 pm

COURSE: SPA 105 | 30 Hours | $325

Prerequisite: SPA 104 Spanish 4

Section 178 Main Campus Sep 24 - Dec 10 | W | 6:30 - 9 pm Section 179 Southwood United Church* Sep 25 - Dec 11 | R | 6:30 - 9 pm Section 180 Main Campus Sep 27 - Dec 13 | S | 9:15 am - 12 pm

Section 043 Main Campus Sep 23 - Dec 9 | T | 6:15 - 9 pm

SPANISH 6

Prerequisite: SPA 105 Spanish 5 COURSE: SPA 106 | 30 Hours | $325 Section 037 Main Campus Sep 22 - Dec 8 | M | 6:15 - 9 pm

LUNCH-HOUR LANGUAGE COURSES Offered in collaboration with community partners, these 10-hour modules allow convenient one-hour classes at easily accessible locations.

Students may bring their lunch to class.

SPANISH MODULE I SPA 301 | 10 Hours | $169 + GST Section 043 Main Campus Sep 30 – Dec 9 | T | 12 – 1 pm

SPANISH MODULE VIII COURSE: SPA 308 | 10 Hours | $189 + GST

“

Section 004 Downtown Campus Oct 1 - Dec 3 | W | 12 - 1 pm

The Spanish Language and Culture Certificate program has been very helpful learning. I believe it could lead to new opportunities in my career.”

Rebecca Melenka. Graduate.

Certificate in Spanish Language and Culture. good thinking.

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SPANISH MODULE XXII COURSE: SPA 322 | 10 Hours | $189 + GST Section 002 Off Campus Oct 2 - Dec 4 | R | 12 - 1 pm

* Southwood United Church 10690 Elbow Drive SW

TO REGISTER: PAGE 1 | CERTIFICATES: PAGE 68 | DESIGNATIONS: PAGE 95 | DAYS: MTWRFSU

COURSES LIBERAL ARTS 403.220.2952 adedlife@ucalgary.ca

Liberal Arts courses cover a wide array of topics, are offered in the daytime and evening, and are listed accordingly.

SPECIAL DISCOUNT For Liberal Arts courses only, students 65 years and older at the time of registration qualify for a 20 per cent discount on tuition fees. To receive this discount, you must register in person or call 403.220.2952.

DAYTIME CLASSES AFRICAN INDIGENOUS TECHNOLOGY NEW Due to a rapidly changing world, indigenous technology, or technology that is native to a particular region is vanishing across the globe. Africa is one continent where indigenous technology persists. Discuss the basics of indigenous technology in Africa focusing on what it is, how it has survived, and the interplays between indigenous technology and modern technology.

ART HISTORY SURVEY: PREHISTORY TO THE EARLY CHRISTIAN PERIOD Focus on the history of art from Prehistoric times through the Early Middle Ages, including sculpture, painting and architecture. This course will explain significant historical and cultural influences on the development of art in western civilization and will focus on Prehistoric cave art, Mesopotamian temples, Egyptian pyramids, Minoan palaces, historical culture behind the Ilian and the Trojan war, Classical Athens, Roman arts and the destruction of the city of Pompeii, early Christian catacombs, Byzantine churches and mosaics. Discover the beginnings of civilizations and immerse yourself into the ancient past.

With Johnson’s life (via Boswell and other biographers) and writings as the epicenter, take a panoramic look at the 18th Century, often dubbed The Age of Reason. Military, political, philosophical, and religious history will be treated from a world-wide perspective. British topics include: art, literature (special attention to Jane Austen); music and the theatre; science and technology, and the dawn of the Industrial Revolution; women, their lives and achievements; entertainment and sports; food and drink; literacy; and, London, The Swinging City. Canada features prominently via The Seven Years’ War and the explorations of Captain James Cook and Joseph Banks in Labrador and Newfoundland.

COURSE: FIF 163 | 20 Hours | $265 + GST

COURSE: FIF 225 | 20 Hours | $265 + GST

Section 005 Main Campus Sep 25 - Nov 27 | R | 3 - 5 pm

Section 001 Off Campus Sep 24 - Nov 26 | W | 1:30 - 3:30 pm Grace Presbyterian Church 1009 15 Ave SW

BRITAIN AND INDIA: THE EAST INDIA COMPANY

From our remote ancestors in Africa to the origins of farming and settled life, the human story unfolds across six continents and thousands of generations. This survey of world prehistory examines the evidence for the earliest ancestry of humankind, the Neanderthal mystery (Why did they disappear … or did they?), the appearance of modern humans, European cave art, the colonization of Australia and the Americas, and early farming communities in the Old and New Worlds.

How did the British become the paramount power on the Indian subcontinent in what is now India, Pakistan, and Bangladesh? How did a trading company evolve into an imperial power? From the mid-18th to the mid-19th century, the massive empire was ostensibly ruled by the East India Company, a monopoly, which had been granted in 1600 by Queen Elizabeth I. Examine the mercantile, political and military influences that the company brought to the cultural, societal, political and geographical milieu of the subcontinent. Discuss events prior to the 1857 Indian ‘mutiny’ through to 1858 when Queen Victoria and the British parliament formally assumed direct government of India. Topics include: geography and demography, India and orientalism, decline of the Mughal Empire, creation of the Company Raj, colonial rule and Indian society, implications of British social and economic policy, Sati and Thagi, the Indian ‘Mutiny’ of 1857-1858, and postrebellion India.

COURSE: FIF 109 | 20 Hours | $265 + GST

COURSE: FIF 209 | 20 Hours | $265 + GST

Section 002 Main Campus Sep 22 - Dec 1 | M | 9 - 11 am

Section 002 Main Campus Sep 22 - Dec 1 | M | 1 - 3 pm

COURSE: FIF 228 | 20 Hours | $265 + GST Section 001 Main Campus Sep 23 - Dec 2 | T | 9 - 11 am

ANCIENT WORLD: ARCHAEOLOGY OF THE FIRST TWO MILLION YEARS

DR. JOHNSON AND HIS WORLD NEW

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

HISTORY OF ETHICS Examine the history of moral philosophy in the Western world from ancient Greece to the present day.

Gain a basic understanding of the most important ethical theories and controversies from this tradition with a basic comprehension of the historical contexts in which they developed and the key concepts involved.

Special attention will be paid to Plato, Aristotle, Augustine, Aquinas, Hobbes, Hume, Kant, Hegel, Schopenhauer, Kierkegaard, Nietzsche, and Mill. The readings will consist of extracts from the primary sources.

COURSE: FIF 216 | 20 Hours | $265 + GST Section 002 Main Campus Sep 24 - Nov 26 | W | 9 - 11 am

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COURSES HISTORY OF WESTERN CLASSICAL MUSIC NEW

MARINE DISASTERS NEW

Do you know what a hurdy gurdy is? Learn about similarities and differences between this musical instrument and others including the cornett, trumpet, sackbut, percussions and woodwinds. In this overview of the history of western classical music we will explore the evolution of musical styles from its beginning in Medieval Europe to the present day.

Discuss and listen to music of the Medieval, Renaissance, Baroque, Classical, Romantic and 20th century eras.

COURSE: FIF 213 | 20 Hours | $265 + GST Section 002 Main Campus Sep 24 - Nov 26 | W | 1 - 3 pm

COURSE: FIF 229 | 16 Hours | $245 + GST Section 001 Main Campus Sep 30 - Nov 25 | T | 1 - 3 pm

MAD MONARCHS NEW Occasionally the head that bears the crown – while often criticized by detractors – belongs to what his or her contemporaries consider an insane monarch. What drives a monarch insane? Is it Illness? Inbreeding? The burden of reigning over a country or empire? What qualifies as insane behaviour? Explore the reigns of 10 monarchs of various historical periods.

Sources have deemed all of these individuals insane.

COURSE: FIF 227 | 20 Hours | $265 + GST Section 001 Main Campus Sep 25 - Nov 27 | R | 9 - 11 am

What was the largest loss of life in a single marine disaster? What disaster led to a painting which in turn influenced politics? We will discuss these questions as well as disasters that occurred in the Great Lakes, the experiences of the petroleum industry (outside the Gulf of Mexico) and their impact. We will not discuss the Titanic; however several marine disasters will be discussed, including another luxury liner, the whereabouts of a Swedish warship, the Halifax explosion, and a disaster off the BC coast.

NATUROPATHIC MEDICINE LEVEL 1 You will be introduced to naturopathic medicine as a holistic and proactive approach to promoting health.

Naturopathic medicine is a complete system of health care based on the philosophy of improving health and treating disease by assisting the body’s innate capacity to heal itself. Gain a basic understanding of naturopathic medical practice and human physiology, as well as practical health promotion tips. Topics include: nutrition, detoxification, immune system enhancement, stress mitigation, and healthy aging.

COURSE: FIF 114 | 20 Hours | $275 + GST Section 009 Main Campus Oct 9 - Nov 27 | R | 9:30 am - 12 pm

RISE AND FALL OF THE BERLIN WALL: 25 YEARS LATER NEW November 9th, 2014 marks the 25th anniversary of the fall of the Berlin Wall.

On that night mistakes and confusion changed history forever. Review the events leading up to, and the reason for, the construction of the Berlin Wall, what life was like in East Germany, and the events that led to its fall. Discuss what life has been like for former East Germans since reunification.

THE LAND OF THE FIREBIRD: INTRODUCTION TO RUSSIAN CULTURE This course will introduce you — through lectures, readings and visual presentations — to the most significant manifestations of Russian culture in music, literature, ballet, photography, architecture and visual arts. Basic historical periods from the Kievan Rus to the Soviet Era will be covered.

Some of the subjects covered include: the painting tradition from the icons of Andrei Rublev to the mysterious Black Square of Kazimir Malevich; architectural masterpieces of St. Petersburg, Moscow, and Suzdal; lives and works of great poets and writers like Alexander Pushkin, Leo Tolstoy, and Anton Chekhov; music of Modest Musorgsky, Piotr Tchaikovsky, and Igor Stravinsky; revolutionary constructivism of Aleksander Rodchenko and innovative filmography of Sergei Eisenstein.

COURSE: FIF 119 | 20 Hours | $265 + GST Section 005 Main Campus Sep 23 - Dec 2 | T | 1 - 3 pm

UNLOCKING SHAKESPEARE NEW After one session you will know more about how to approach Shakespeare than all your days in English classes put together. Shakespeare was an actor who wrote for actors. His plays were meant to be seen and heard, not read.

We explore the sonnet, the soliloquy and the scene. By the end, you will have a metaphorical toolkit that will provide a practical approach to breaking down Shakespeare’s works, making them fun to tackle and easy to understand.

COURSE: FIF 226 | 20 Hours | $265 + GST Section 001 Main Campus Sep 29 - Dec 8 | M | 1 - 3 pm

COURSE: FIF 231 | 20 Hours | $265 + GST Section 001 Main Campus Sep 23 - Dec 2 | T | 9 - 11 am

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TO REGISTER: PAGE 1 | CERTIFICATES: PAGE 68 | DESIGNATIONS: PAGE 95 | DAYS: MTWRFSU

COURSES EVENING CLASSES CANADA AND AFGHANISTAN NEW The war on terror in Afghanistan marked the Canadian military’s first participation in active combat since the Korean War ended in 1953. The commitment of military personnel to a ‘hot war’ in such a remote and desolate area may have come as a surprise to you as it did to many Canadians. Nonetheless, the unexpected degree of Afghanistan’s geopolitical importance was vividly illustrated by the century-long ‘Great Game’ between Great Britain and Russia for regional hegemony. We will analyze Afghanistan’s history while placing special emphasis on the domestic and international events leading to Canadian involvement in the region and the resulting implications for the nation’s society, government, and military personnel.

COURSE: HUM 527 | 20 Hours | $265 + GST Section 001 Main Campus Sep 24 - Nov 26 | W | 7 - 9 pm

COINAGE IN THE ANCIENT WORLD NEW Discuss coinage of the ancient world, from its beginning in the 7th century BCE to the Middle Ages. Explore its invention in the Near East, through its rich phase of Greek and Roman civilizations to the adoption of Christianity and its religious symbolism in Byzantine and Medieval times with special attention to ancient art, religion, philosophy, politics and mythology.

COURSE: HUM 521 | 20 Hours | $265 + GST Section 001 Main Campus Sep 23 - Dec 2 | T | 7 - 9 pm

DEAD MEN DO TELL TALES! AN INTRODUCTION INTO FORENSIC ANTHROPOLOGY Murder, mass disasters, missing persons and fire are all contexts in which human remains are found and require the expertise of the forensic anthropologist.

The skeleton retains valuable evidence that can be revealed through careful scientific examination. Learn how a forensic anthropologist, through the analysis of skeletal remains, determines the sex, age, race, height, personal habits, lifestyles and sometimes, cause of death. We will unravel the mysteries of forensics, and how forensic information is used in solving crimes.

COURSE: HUM 107 | 20 Hours | $265 + GST Section 026 Main Campus Sep 30 - Dec 2 | T | 7 - 9:30 pm

DEATH AND DYING: LIFE LESSONS NEW Death and dying is around us always.

So are its myths and taboos. It is a topic we often avoid even though it is as common as birth. This can leave people unprepared for the inevitability of their own and others dying and death, resulting in unnecessary suffering.

Discuss clinical examples, selected readings, and practical issues to better understand the multidimensional aspects of palliative care to be better prepared for a compassionate end of life. Topics include: finding meaning, managing symptoms and controlling pain, planning ahead, talking with your physicians, depression and anxiety, and grief and bereavement. An off-campus field trip may be included.

COURSE: HUM 526 | 20 Hours | $265 + GST Section 001 Main Campus Sep 24 - Nov 26 | W | 7 - 9 pm

EVENINGS WITH THE CALGARY PHILHARMONIC Offered in cooperation with the Calgary Philharmonic Orchestra. Through listening, lecture, discussion and attendance at select CPO concerts, examine the making and development of classical music with the aim of deepening your understanding and appreciation of this music genre.

Orchestral masterpieces studied may include the works of Barber, Beethoven, Rachmaninoff, Tchaikovsky, Mozart, Strauss, Mahler, Prokofiev, Handel and Bach. Through four preview sessions, the course offers a layman’s introduction to four concerts and attendance at those concerts. Course fee includes the price of concert tickets, orchestra seating. CPO season ticket holders please call to register at a reduced rate.

COURSE: HUM 405 | 8 Hours | $275 + GST Section 014 Main Campus Sep 29, Nov 17, 24, Dec 8 | M | 7 - 9 pm Concerts: Oct 4, Nov 21, 29, Dec 12

PHILOSOPHICAL AND POLITICAL EXPLORATIONS OF LOVE NEW Love is a hotly contested topic. With strong emotions and our innermost selves at stake, it is a topic we live and grapple to understand. Yet love is not only something we live as individuals.

How we understand and experience love is influenced by factors in our environment. Who is allowed to love and express that love and how has this changed over time? What does it mean to love? Is love a noun or a verb?

What are the popular assumptions about love and how does this affect relationships? This course is as much an exploration of the societal structures that influence our perceptions of love as it is an invitation for personal exploration and transformation.

COURSE: HUM 528 | 20 Hours | $265 + GST Section 001 Main Campus Sep 22 - Dec 1 | M | 7 - 9 pm

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

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COURSES PHILOSOPHY: REASON, REFLECTION AND DIALOGUE

WORLD WAR I — 100 YEARS LATER NEW

This course will begin with an introduction to the nature of philosophy, emphasizing the need to clarify and evaluate reasoned arguments. You will be asked to reflect critically on your own experience and the beliefs that you bring to the weekly discussions. We shall hope to engage in fruitful dialogue and interactive reflective examination of our own and others’ thoughts. This approach will underlie discussion of philosophical questions such as: What should I do? What is knowledge? What am I? Can we answer such questions?

Examine the major events and battles of the First World War using the most current research. Discuss the significance of the Home Front to industrial warfare, the often forgotten global dimensions of the war, the controversy of the outbreak of the war, the Lions Led By Donkeys thesis, the legacy of the Treaty of Versailles, and many other themes and topics.

COURSE: HUM 523 | 20 Hours | $265 + GST Section 001 Main Campus Sep 25 - Nov 27 | R | 7 - 9 pm

COURSE: HUM 215 | 20 Hours | $265 + GST

OIL AND GAS TAXATION

Section 008 Main Campus Sep 18 - Nov 20 | R | 7 - 9 pm

UNDERSTANDING EUTHANASIA NEW Recent court rulings have generated a growing debate around assisted-suicide or euthanasia within the Canadian public sphere. At the core of the controversy are many complicated and nuanced conflicts surrounding personal autonomy, social justice, cultural norms of ethics, and the role of the state and legislature in the personal actions and decisions of Canadians. We will explore the conflict surrounding euthanasia. Topics include historical, political, legislative, religious, and activist understandings of euthanasia.

COURSE: HUM 524 | 20 Hours | $265 + GST Section 001 Main Campus Sep 23 - Dec 2 | T | 7 - 9 pm

403.220.2988 business.conted@ucalgary.ca

The following course is offered in partnership with the Canadian Petroleum Tax Society (www.cpts.ca).

403.220.2952 adedlife@ucalgary.ca

CONSCIOUS COMMUNICATION Do you ever find yourself reacting in ways you later regret? Or are you faced with conflict you’d love to resolve, experiencing harmony and connection?

Perhaps you are wondering how best to support someone else encountering difficulty? This workshop is designed to enrich your world with relational skills that clarify, connect and liberate. In pair work and group interaction we’ll explore practical ways to bring mindfulness into how we interact – building the culture of peace at home, at work and in all situations. The approach is based on the transformative process of Nonviolent Communication, NVC, the masterwork of Dr. Marshall Rosenberg. A course booklet, Conscious Communication, is included.

COURSE: PIW 103 | 6 Hours | $125 + GST Section 008 Main Campus Oct 25 | S | 9:30 am - 4:30 pm

MINDFULNESS MEDITATION TAXATION OF CANADIAN OIL AND GAS COMPANIES This course is designed for professionals interested in Canadian taxation of the petroleum industry. Topics include: resource expenditure classifications, intangible and tangible costs, resource property acquisitions and dispositions, oil and gas production taxation, federal and provincial considerations, flowthrough shares, successor deductions, partnership, corporate reorganizations, inbound and outbound foreign investment, and scientific research and experimental development.

COURSE: PDS 227 | 16 Hours | $560 + GST $530 + GST for CPTS members Includes Lunch Section 007 Downtown Campus Nov 18 - 19 | TW | 8 am - 5 pm

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PERSONAL INTEREST AND WELLNESS

Based on an approach that is thousands of years old, mindfulness meditation is about being fully awake and present in every moment of our lives.

Access powerful inner resources to cope with life’s challenges, calm the mind, relax the body, and cultivate insight. Benefits, including improved mood and reduced stress, depend upon establishing a personal routine.

Components include: meditation, gentle Hatha yoga, relaxation, group discussion, imagery and breathing techniques. Topics covered include mind/body interdependence, balance in the autonomic nervous system, and effective coping strategies.

COURSE: PIW 101 | 12 Hours | $275 + GST Section 035 Off Campus Oct 6 - Dec 1 | M | 7:30 - 9 pm

TO REGISTER: PAGE 1 | CERTIFICATES: PAGE 68 | DESIGNATIONS: PAGE 95 | DAYS: MTWRFSU

COURSES PARENTING

PERSONAL FINANCE

PARENT EFFECTIVENESS TRAINING

FOUNDATIONS OF PERSONAL FINANCIAL MANAGEMENT

Do you want your children to open up more about their feelings, thoughts and opinions? Are you looking for suggestions to get your children aged two and up to listen and cooperate more? Do you wish to put more fun, caring and enrichment in your busy family life? Learn skills to enhance your parent-child relationship. Parent Effectiveness Training (PET), pioneered

by Dr. Thomas Gordon, psychologist and a two-time nominee for the Nobel Peace Prize, is the most researched, implemented and influential model of parenting. Upon completion of the course, free ongoing online parenting instruction is available.

To make smart decisions with your money, you need a broad understanding of personal finance and financial management in all areas of your financial life. Start by looking at the big picture and gain a solid overview of topics such as the financial planning process, own versus leasing a vehicle, retirement accounts, pension plans, investment concepts and advice, taxation, estate planning topics and various types of insurance.

COURSE: PIW 100 | 12 Hours | $249 + GST Section 017 Main Campus Oct 14 - Nov 4 | T | 6 - 9 pm

PARENTING TODAY’S TEEN The average parent and teen endure 22 conflicts per month. If you want to increase the fun, caring and respectful relationship qualities that exist between you and your teen, come to this class and discover what new challenges and fun are presented when you live with a teenager. This course follows the principles of Parent Effectiveness Training and aims to increase knowledge, confidence and skills in parenting teenagers. Topics include; normal developmental changes and challenges, temperament, understanding parenting styles, positive discipline techniques, teaching digital citizenship and effective communication. This course is ideal for parents and caregivers of tweens and teens ages 9 - 19 years. Includes course booklet.

COURSE: PIW 120 | 12 Hours | $249 + GST Section 006 Main Campus Oct 15 - Nov 5 | W | 6 - 9 pm

COURSE: PIW 112 | 15 Hours | $309 + GST Section 012 Main Campus Oct 7 - Nov 4 | T | 6 - 9 pm

PERSONAL INVESTMENT STRATEGIES This interactive and engaging course will cover important principles for successful investing, as well as current market conditions and investment considerations. Topics include: capital markets, picking stocks, investment strategies, mutual funds, and taxation.

COURSE: PIW 126 | 15 Hours | $309 + GST Section 009 Downtown Campus Oct 20 - Nov 24 | M | 6 - 8:30 pm

UNDERSTANDING AND PREPARING FOR RETIREMENT Explore retirement within the context of both traditional and current models, as well as the concepts of change and transition and implications on planning a successful retirement. Explore 15 factors in key life arenas of family, relationships, work/career, leisure and spirituality. If you are retired, or near retirement, and are looking to reinvent your future years, this course will help you assess current and future plans towards making retirement a reality.

Please bring a cheque for $41.95 to the first class for an online assessment tool that will measure individual preparedness for retirement factors.

COURSE: PIW 125 | 12 Hours | $249 + GST Section 007 Main Campus Oct 8 - 29 | W | 6 - 9 pm

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

PHOTOGRAPHY 403.220.2952 adedlife@ucalgary.ca

Some of the courses in this section can be applied toward the Certificate in Visual Design. For information see page 93.

SPECIAL OFFER Receive a 10 per cent discount per course by registering at the same time for three or more courses that apply to the Visual Design and Graphic Design Certificates. Register online or call 403.220.2952. Some restrictions apply, i.e. all courses must take place within the current academic year, and discount does not apply to ICT courses.

DIGITAL SLR PHOTOGRAPHY — FAST CLASS In this one-day introduction to digital SLR (single lens reflex) or micro 4/3 cameras and digital photography, learn how your camera functions. Work with aperture and speed, understand ISO, maximize optional settings, and control light. Understand fast and slow lenses, raw and jpeg filming, aspect ratios, auto and manual focusing, and avoiding ‘noise.’ Pick up some quick tips on how to compose your photos and maximize the effects of various lighting situations.

COURSE: PHO 116 | 6 Hours | $120 + GST Section 009 Main Campus Oct 18 | S | 9 am - 4 pm

INTRODUCTION TO WEDDING PHOTOGRAPHY NEW In wedding photography, you have only one chance to get it right! Develop your technical skills and creative styles.

Focus on the wedding day process from start to finish with demonstrations and live models. Take your photography skills and confidence to the next level, learning how to take great photographs in any conditions. There will be handson training, critiques and a field trip.

Prerequisite: PHO 101 Photography 1 COURSE: PHO 123 | 21 Hours | $270 Section 001 Main Campus Sep 24 - Nov 12 | W | 7 - 9 pm and Oct 25 | S | 10 am - 4 pm

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COURSES MAKING THE MOST OF YOUR POINT AND SHOOT — FAST CLASS

PHOTOGRAPHY 1 — DIGITAL

REAL ESTATE PHOTOGRAPHY

Focus on Digital SLR cameras — cameras that are fully adjustable with the ability to change lenses. Topics include: composition, exposure control, automatic versus manual operation, aperture, shutter speed, white balance, using flash and available light, and evaluating the final pictures. Please bring camera and manual to first class.

COURSE: PHO 101 | 12 Hours | $190

This course will benefit realtors and anyone interested in real estate photography. Topics include; the capabilities of digital SLR cameras, automatic versus manual photography, the concept of the exposure triangle (ISO, exposure, shutter speed), learning light temperature and white balance function, using external source of light (flash), wide angle lenses and photo distortion, staging and composing photos.

Section 067 Main Campus Sep 15 - Oct 27 | M | 7 - 9 pm

COURSE: PHO 120 | 12 Hours | $190

COURSE: PHO 115 | 6 Hours | $120 + GST

Section 068 Main Campus Sep 30 - Nov 4 | T | 7 - 9 pm

Section 002 Main Campus Oct 1 - Nov 5 | W | 7 - 9 pm

Section 007 Main Campus Oct 4 | S | 9 am - 4 pm

Section 069 Main Campus Oct 1 - Nov 5 | W | 7 - 9 pm

PHOTOGRAPHY — LIGHTING WORKSHOP NEW

PHOTOGRAPHY 2

Digital point and shoot cameras are very convenient because of their size, but do not have the same capabilities as the larger DSLRs. You can however, take excellent photographs with them by understanding photographic principles. Learn about composition, focusing techniques, understanding light, adjusting white balance, using and not using flash, controlling camera movement, zooming, understanding ISO, avoiding ‘noise,’ and other helpful tips.

This course introduces the techniques of ambient (natural) and on-camera flash lighting. It will benefit beginner photographers who are interested in exploring both natural and oncamera light and its implementation in photography in general. Please note: this course is not part of the Visual Design Certificate.

COURSE: PHO 124 | 6 Hours | $120 + GST Section 001 Main Campus Sep 27 | S | 9 am - 4 pm

Photography 2 builds on basic camera knowledge gained in Photography 1.

Continue to explore the workings of the camera light meter, sensor properties, and the dynamics of aperture/shutter speed balance, light, composition, white balance and lens dynamics. Discuss flash photography, night photography, histograms, photo editing software, camera gear and maintenance.

Prerequisite: PHO 101 Photography I COURSE: PHO 110 | 18 Hours | $260

403.220.2988 business.conted@ucalgary.ca

These courses can be used for credit toward the Project Management Fundamentals Certificate. For information, see page 88.

AGILE PROJECT MANAGEMENT: THE BASICS

Become more comfortable using your digital SLR camera for portraits.

Understand how to use the quality of light and your camera’s basic operations for better results. Discuss exposure control, aperture, shutter speed, using the flash and available light. Review portraiture in both a historical and contemporary context and experiment with a variety of approaches both compositionally and technically. Please bring camera and manual to first class.

Agile Project Management (APM) is an iterative framework for planning and managing project processes and product design through incremental improvement. Learn the fundamentals of APM and how it differs from traditional project management approaches. This seminar will provide an overview of major APM methodologies such as Scrum and dynamic systems development method (DSDM), and how to choose the best approach for projects in your organization. Course content is geared to participants who have some understanding of traditional project management and want to develop or expand their skills to include APM.

COURSE: PHO 121 | 21 Hours | $270

COURSE: BMC 348 | 7.5 Hours | $385

Section 002 Main Campus Oct 2 - Nov 13 | R | 6 - 9 pm

Section 001 Downtown Campus Dec 5 | F | 8:30 am - 4:30 pm

Section 017 Main Campus Oct 2 - Nov 6 | R | 7 - 9 pm and Oct 25 | S | 9 am - 4 pm

PORTRAIT PHOTOGRAPHY

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PROJECT MANAGEMENT

TO REGISTER: PAGE 1 | CERTIFICATES: PAGE 68 | DESIGNATIONS: PAGE 95 | DAYS: MTWRFSU

COURSES BUILDING THE PROJECT MANAGEMENT OFFICE

LEGAL AND ETHICAL ISSUES FOR PROJECT MANAGERS

As companies begin to see the need for structured and disciplined project management, they recognize advantages of developing a Project Management Office (PMO) in a consistent and intentional manner. This seminar introduces students to the function of the PMO, its benefits and the process of implementing the PMO into an organization’s structure.

Learn how to position the PMO within an organization, gain support from senior management to ensure PMO longevity, and develop a PMO mandate.

Students will identify typical PMO functions as well as the day-to-day roles of the PMO lead. Learners will also discuss strategies that lead to successful change management when building the PMO.

This seminar covers legal, ethical and contractual issues related to the effective management and administration of construction projects. Focus on the roles and responsibilities of project managers to contractors and suppliers. Improve your ability as a project manager to make sound decisions by gaining a greater understanding of the practical implications of legal precedents and ethical requirements. Discuss legal cases and dispute situations.

COURSE: BMC 333 | 7.5 Hours | $385

Explore the project procurement processes, from the initial procurement decision, through the solicitation process, to contract award, administration, and closure. Examine the interaction of these processes and how they overlap with the other areas of project management. Learn effective strategies to successfully manage key partners and vendors, and acquire the tools and techniques to manage each contract life cycle.

COURSE: BMC 308 | 40 Hours | $745

COURSE: BMC 301 | 15 Hours | $585

The human resource knowledge area contains many variables and systemic elements that can affect the outcome of a project. Enhancing this area of expertise and devoting adequate commitment to the development of human resource planning increases project success.

Learn effective strategies to motivate, manage, and organize project teams as well as the skills necessary to communicate effectively with team members and project stakeholders.

Develop an appreciation for effective communication and gain a better understanding of how to set and manage stakeholder expectations.

Section 002 Downtown Campus Nov 20 | R | 8:30 am - 4:30 pm

LEADERSHIP IN PROJECT MANAGEMENT The difference between a good and an exemplary project is leadership.

Examine the skills and practices that differentiate individuals who excel in project management and move from the paradigm of project manager as administrator to project manager as leader. Special focus will be placed on the processes and knowledge areas of A Guide to the Project Management Body of Knowledge (PMBOK® Guide) — Fifth Edition in order to increase participants’ comfort level with project management activities and language. Coursework will culminate with a project that integrates knowledge acquired through the course with practical experience of participants.

COURSE: BMC 321 | 15 Hours | $585 Section 002 Downtown Campus Sep 11 - 12 | RF | 8:30 am - 4:30 pm

PROCUREMENT AND CONTRACT MANAGEMENT

Section 006 Downtown Campus Sep 11 - 12 | RF | 8:30 am - 4:30 pm

COURSE: BMC 290 | 40 Hours | $745 Section 012 Downtown Campus Nov 1 - Dec 6 | S | 8:30 am - 5 pm

PROJECT MANAGEMENT PROFESSIONAL (PMP)® EXAM PREPARATION This course is specifically designed to give eligible Project Management Professional (PMP)® candidates the knowledge and skills required to complete the PMP® certification exam successfully. The five process groups, ten knowledge areas, and 47 processes as outlined in A Guide to the Project Management Body of Knowledge (PMBOK® Guide) — Fifth Edition will be reviewed through effective study tips and testing.

This highly interactive course uses learning activities, group work, and assignments providing opportunities to apply project management methods and best practices building the confidence needed to satisfy the exam requirements.

Section 005 Downtown Campus Sep 8 – Dec 15 | M | 6 - 9 pm Section 006 Downtown Campus Oct 14 | T | 8:30 am - 5 pm and Oct 20 | M | 8:30 am - 5 pm and Oct 23 | R | 8:30 am - 5 pm and Oct 29 | W | 8:30 am - 5 pm and Oct 30 | R | 8:30 am - 5 pm

PROJECT MANAGEMENT: HR AND COMMUNICATION

COURSE: BMC 302 | 15 Hours | $585 Section 006 Downtown Campus Oct 27 - 28 | MT | 8:30 am - 4:30 pm

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

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COURSES PROJECT MANAGEMENT: LEVEL I This overview course covers all the fundamental project management processes and knowledge areas as documented in A Guide to the Project Management Body of Knowledge (PMBOK® Guide) — Fifth Edition.

The instructional formats include learning activities, discussion forums, assignments, and quizzes, all providing opportunities to apply new methods and skills. The course focuses on planning for Scope, Time, Cost, and Risk management, with Quality, Human Resource, Communications, Procurement, and Stakeholder management also included.

PROJECT QUALITY MANAGEMENT

REAL ESTATE DEVELOPMENT

Section 017 Downtown Campus Sep 9 - Dec 9 | T | 6 - 9 pm

This course is designed to present the benefits of Quality Management to the overall effectiveness and efficiency of an organization and the importance of incorporating it into the day-today activities of business. Course modules will explain the concepts and fundamentals of quality management, their purpose, importance and value to the success of a project. Topics covered include: process driven versus people driven, what is QA and QC, cost of quality, quality planning, quality requirements, reporting metrics, supplier quality management, and quality audits and assessments.

The criticality of interfaces between engineering, procurement, contracts and construction are also covered.

Section 018 Downtown Campus Sep 16 - Oct 28 | TR | 6 - 9 pm

COURSE: BMC 300 | 15 Hours | $585

Section 019 Downtown Campus Oct 9, 10, 15, 16, 17 | WRF | 8:30 am - 5

Section 006 Downtown Campus Sep 30 - Oct 1 | TW | 8:30 am - 4:30 pm

There are fundamental differences between residential and commercial real estate development. In this course, focus on three commercial market segments including industrial, retail and office. Over 18 hours, gain an indepth understanding of topics related to market analysis, site selection, the planning and construction process, marketing to commercial tenants, and long-term development strategies.

PROJECT MANAGEMENT: LEVEL II

Section 007 Downtown Campus Nov 3 - 19 | MW | 6 - 9 pm

COURSE: CPE 206 | 18 Hours | $549

COURSE: BMC 299 | 40 Hours | $745

This advanced course adhering to A Guide to the Project Management Body of Knowledge (PMBOK® Guide) — Fifth Edition will enhance the planning and measurement skills learned in the basic course. The same knowledge areas are covered in more detail; however, in this level, the objective is the development of project control skills.

Prerequisite: BMC 299 Project Management: Level I COURSE: BMC 266 | 40 Hours | $745 Section 021 Downtown Campus Sep 10 - Dec 3 | W | 6 - 9 pm Section 022 Downtown Campus Nov 3, 4, 5,13,14 | MTWRF | 8:30 am - 5 pm

RIGHTSOURCING IN IT FOR PROJECT MANAGERS Rightsourcing is about selecting the best way to secure and utilize resources. This seminar will help IT decision makers make better informed choices between insourcing, offshoring and nearshoring. Learn tips, tricks and strategies to quantify the value of sourcing models and estimate their hidden costs. If you want to rightsource, and not just outsource, this seminar will give you a 360 degree view of how to get started and effectively manage it through the project lifecycle.

COURSE: BMC 347 | 7.5 Hours | $385 Section 001 Downtown Campus Oct 17 | F | 8:30 am - 4:30 pm

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403.220.2988 business.conted@ucalgary.ca

These courses can be applied toward the Certificate in Real Estate Development, which is outlined on page 90.

COMMERCIAL REAL ESTATE DEVELOPMENT

Section 003 Downtown Campus Nov 4 – Dec 16 | T | 6 – 9 pm

REAL ESTATE DEVELOPMENT AND FINANCE Finance is possibly the most critical aspect of a development project.

This course provides the fundamental building blocks for economic feasibility analysis. Learn to conduct a net present value analysis for a development concept of your choosing. You will gain an understanding of the economic principles that drive real estate development decisions, financing options, and many aspects of the development process itself.

COURSE: CPE 119 | 18 Hours | $549 Section 014 Downtown Campus Sep 20 - Nov 1 | S | 9 am - 12 pm

TO REGISTER: PAGE 1 | CERTIFICATES: PAGE 68 | DESIGNATIONS: PAGE 95 | DAYS: MTWRFSU

COURSES REAL ESTATE DEVELOPMENT AND THE PLANNING PROCESS Real estate development projects can live or die by the way in which the development approval process is handled. This course explains how that process works and offers insight into what it takes to get your project approved. Topics include: subdivision, development, and land use applications; subdivision and development appeals; city council hearings; working with the community and the civic administration.

TEACHING SECOND LANGUAGES 403.220.2952 tslinfo@ucalgary.ca

These courses apply to the Teaching Second Language (TSL) Certificate.

Two specializations are available: · ESL — English as a Second Language · IHL — International Heritage Languages

COURSE: CPE 118 | 18 Hours | $549

For certificate details, see page 92.

Section 014 Downtown Campus Sep 25 – Oct 30 | R | 6 – 9 pm

SPECIAL OFFER

RESORT DEVELOPMENT With the baby boomers aging, resort development is one of the fastest growing, and potentially most significant trends for real estate developers to consider.

This course outlines the critical components of resort development, including location analyses, market investigation, target market analysis, development approvals, product options (condominium hotel, fractional ownership, strata-title), sales and marketing strategy, and resort operations/management.

COURSE: CPE 121 | 18 Hours | $549 Section 008 Downtown Campus Nov 6 - Dec 11 | R | 6 - 9 pm

Receive a 10 per cent discount per course by registering at the same time for three or more courses. Register by calling 403.220.2952 or online at conted.ucalgary.ca. Offer valid for the 2014/15 academic year.

CULTURE IN LANGUAGE TEACHING Knowing a second language also means knowing a second culture.

Learn what the term culture means and the purpose of knowing a culture for second language learners.

Study how to integrate culture and intercultural explorations into the learning experience. Finally, examine the influences of culture on teaching and learning in both multi- and monocultural contexts. Discuss theory and practical elements of integrating peoples of different cultures.

Prerequisite: Completion of TSL Level 1 Certificate COURSE: TSL 126 | 30 Hours | $475

LINGUISTIC STRUCTURES Even in a communicative context, second language teachers need a basic awareness about the structure of language and possible differences between the first and second language they are teaching. The three basic language structures of phonology (sound structure), morphology (word structure), and syntax (sentence structure) will be illustrated on a number of levels.

Prerequisite: BMC 352 Learning Online (see page 4) COURSE: TSL 108 | 30 Hours | $475 Section 019 Online Oct 14 - Dec 4

TSL — LEVEL II Examine theories of first and second language acquisition and consider how learners’ first language affects their learning of another language.

Discuss the unique challenges of teaching children, youth and adults, as well as teaching students at different proficiency levels. Learn concrete approaches for reaching learners with various learning styles and help students to develop their autonomy and learning strategies.

Finally, consider principles and techniques for effective verbal and written correction and feedback.

Prerequisite: Completion of TSL Level I Certificate courses COURSE: TSL 124 | 30 Hours | $475 Section 008 Online Oct 21 - Dec 11

Section 008 Online Sep 23 - Nov 13

“

The program was very good for me. It taught me how to make learning a language more interesting for my students.”

Kecen Shi. Graduate.

Teaching Second Language specializing in International and Heritage Languages, Level 2. good thinking.

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

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COURSES TSL FUNDAMENTALS

TEACHING SKILLS AND SYSTEMS 1

Be introduced to the field of learning and teaching a second language.

Become familiar with the terminology used generally in the realm of second language teaching and specifically in the TSL Certificate program. Then focus on principles of classroom management and lesson planning. This will include concepts such as increasing student interaction in the classroom, using effective teacher language and logical staging of various lesson types.

ESL | COURSE: TSL 120 | 40 Hours | $575

Explore both theoretical and practical aspects of specific skills in learning a second language. Review what is known about the reading and writing process including communicating well to be heard and understood, and reading and writing for specific purposes.

Next review what is known about teaching grammar in a second language while concentrating on pedagogical techniques. Cover critical and innovative approaches to grammar and learn specific strategies for teaching grammar in a second language. Finally, cover systematic and principled procedures for teaching vocabulary.

Section 018 Online Sep 23 - Nov 27

Prerequisites: TSL 120 TSL Fundamentals, and TSL 108 Linguistic Structures

IHL | COURSE: TSL 127 | 40 Hours | $575

ESL | COURSE: TSL 121 | 30 Hours | $475

Section 006 Main Campus Oct 1 - Dec 10 | W | 6 - 9:30 pm

Section 016 Online Oct 21 - Dec 11

TEACHING PRACTICUM — ESL

IHL | COURSE: TSL 128 | 30 Hours | $475

The practicum course provides you with an opportunity to observe an experienced ESL teacher in a classroom setting and complete paper-based recordings of ten hours of observations. In addition, you will apply the knowledge and skills learned during the program in a supervised practice setting. You will teach ten hours of lessons that you have planned. You will receive feedback in the form of recommendations from your supervising teacher. All practicum observations and practice teaching will take place at the University of Calgary or other approved Calgary ESL providers. For those outside the Calgary area, you may complete a stand-alone practicum.

Section 008 Online Oct 7 - Nov 27

Prerequisite: BMC 352 Learning Online (see page 4)

TEACHING SKILLS AND SYSTEMS 2 — ESL Become aware of current classroom techniques that promote listening and speaking. Be introduced to the communicative method of second language learning through group discussion, modeling, games and activities. Then, discover how sounds are produced in a variety of languages and what practical teaching techniques you can use to correct common problems with pronunciation in a second language. Gain familiarity with the international phonetic alphabet.

Prerequisite: Any three TSL courses

Prerequisites: TSL 120 TSL Fundamentals, and TSL 108 Linguistic Structures.

COURSE: TSL 109 | 20 Hours | $475

COURSE: TSL 122 | 30 Hours |$475

Section 034 Main Campus Sep 29 - Dec 2

Section 015 Online Sep 16 - Nov 6

WRITING 403.220.2952 writing@ucalgary.ca

Continuing Education offers a wide variety of writing courses, some of which can be used for credit toward a certificate program. In this first section, courses are for general interest only. A section devoted to certificate courses follows.

BUSINESS WRITING: EDITING AND REVIEW NEW Are you ready for a refreshingly different approach to improving your writing and eliminating the same weary mistakes once and for all? Would you like to have a professional editor critique your writing? In this course, each student will meet one-on-one with the instructor to review a previouslysubmitted writing sample, while the rest of the class works on a quiz that covers language basics. The class concludes with a review to help everyone strengthen their writing skills. At least ten days before the class begins, please submit a business writing sample of 600 –750 words (series of emails, letter, or an exerpt from a report) to: writing@ucalgary.ca.

COURSE: WRI 300 | 7.5 Hours | $175 + GST Section 002 Downtown Campus Nov 26 | W | 9 am - 4:30 pm

Section 035 Distance Sep 29 - Dec 2

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TO REGISTER: PAGE 1 | CERTIFICATES: PAGE 68 | DESIGNATIONS: PAGE 95 | DAYS: MTWRFSU

COURSES BUSINESS WRITING: FOR PROFESSIONALS WHOSE FIRST LANGUAGE IS NOT ENGLISH NEW Designed for the professional whose first language is not English, this introductory course will help you become a more confident writer.

Improve how you write emails, letters and reports. Review correct article usage (a, an, the), prepositions, verb tenses, voice, as well as cohesion and coherence. Develop key strategies for eliminating problems and learning to write efficiently and effectively. When possible, errors common to specific language groups will also be addressed.

COURSE: WRI 111 | 15 Hours | $275 + GST Section 001 Downtown Campus Sep 17 - 24 | W | 8:30 am - 4:30 pm Section 002 Main Campus Sep 20 - 27 | S | 8:30 am - 4:30 pm Section 003 Downtown Campus Oct 22 - 29 | W | 8:30 am - 4:30 pm Section 004 Main Campus Oct 25 - Nov 1 | S | 8:30 am - 4:30 pm Section 005 Downtown Campus Nov 19 - 26 | W | 8:30 am - 4:30 pm Section 006 Main Campus Nov 22 - 29 | S | 8:30 am - 4:30 pm

CREATIVE WRITING 1 Give voice to your inner creativity.

Explore fiction, creative non-fiction, and poetry, through discussion, writing exercises, close reading of published work, and feedback consistent with your level of experience and comfort. The focus will be on generating ideas, and learning the basics of the writer’s craft.

COURSE: WRI 101 | 25 Hours | $325 + GST

FORMING FICTIONAL CHARACTERS Without people there is no plot and characters are at the heart of any story. In this workshop, we explore where writers get ideas for the people in their stories, the many methods of creating strong characters and how to use descriptive language to build them. You will invent your own unique characters and also learn how to write effective and engaging dialogue for your creations so that your characters truly come alive for the reader.

COURSE: WRI 217 | 3 Hours | $ 59 + GST Section 003 Main Campus Oct 28 | T | 6 - 9 pm

INTENSIVE GRAMMAR AND STYLE CLINIC Tune-up your grammar and writing skills. Strengthen your command of language and become a more assured writer. Grammar is key to clear and concise communication, and there’s nothing dull about it. Review the basics of grammar including parts of speech, sentence structure, punctuation and common grammatical errors. Also, learn how to dramatically improve your writing style by using precise language, eliminating wordiness, and editing for conciseness, clarity and fluency. Instructional grammar and style booklet provided.

COURSE: WRI 203 | 15 Hours | $259 + GST Section 034 Downtown Campus Oct 7 - Nov 4 | T | 6 - 9 pm Section 035 Downtown Campus Nov 18 - 20 | TR | 8:30 am - 4:30 pm

Section 025 Main Campus Sep 30 - Dec 2 | T | 6:30 - 9 pm

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

TRAVEL WRITING Imagine dashing off to discover an exotic foreign destination and then getting paid to write about it! You can turn your lust for travel into a moneymaking (ad)venture. And, surprisingly — if you love to write but hate to travel — you can still make money writing travel articles. Discuss categories of travel writing, how to research new angles for well-travelled destinations, how to write great leads and succinct readergrabbing stories, how to target your market, and how to maximize material from a single story into several articles.

You will have the option to compose up to a 1000 word travel article for the second class. You will learn how to self-critique, rewrite and polish as necessary, and discover where and how to successfully market your stories.

COURSE: WRI 210 | 15 Hours | $245 + GST Section 009 Main Campus Oct 7 - Nov 4 | T | 6 - 9 pm

CERTIFICATE COURSES The following courses can be taken on their own or for credit toward at least one of the following certificate programs: · Creative Writing, page 73 · Professional Writing specializing in: · Business and Technical Writing, page 87 · Marketing and Public Relations, page 87 SPECIAL OFFER Receive a discount of 10 per cent per course by registering at the same time for three or more courses. To receive the discount, you must register by calling 403.220.2952. Offer valid for 2014/2015 academic year. This offer is valid for certificate courses only.

This offer does not apply to WRI 500 Creative Writing Final Project.

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COURSES COPY EDITING AND PROOFREADING

CREATIVE WRITING FINAL PROJECT

You will develop solid copy editing skills (clarity, correctness, conciseness, consistency) by learning to identify and correct content errors, problems in technical quality, style guide conformity and issues in language and thought. Then focus on proofreading skills including proofreader marks, grammar and spelling errors and basic formatting. Topics may also include working with style sheets, proofing on screen versus proofing hard copy, and proofing electronically generated or scanned material for a variety of English language texts.

Emerging writers have opportunity to hone their writing and editing skills through writing, discussion with peers, and 10 hours of mentorship with a published author. You will provide a pre-course submission within your chosen genre. The work in progress will be a minimum of 10 - 15 pages and will also include a learning agreement describing the project and the direction of the work. The submission must be received at least one month prior to the course start date. You will enhance your skills and understanding of the craft specific to genre, and produce a small manuscript of approximately 40 - 50 pages maximum length.

Prerequisite: BMC 352 Learning Online (see page 4).

COURSE: WRI 120 | 30 Hours | $495 Section 012 Online Sep 23 - Nov 17

Prerequisite: Completion of all other courses in the Creative Writing Certificate program COURSE: WRI 500 | 40 Hours | $825

Section 013 Online Sep 23 - Nov 17

Section 003 Online Sep 23 - Dec 8

CREATIVE WRITING EXPLORATION

DOCUMENT DESIGN

Give voice to your inner creativity.

Explore various creative writing genres such as fiction, creative non-fiction, poetry, and drama through discussion, writing exercises, close reading of published work, and instructor and peer feedback consistent with your level of experience and comfort. The focus will be on generating ideas, and learning the basics of the writer’s craft.

Prerequisite: BMC 352 Learning Online (see page 4) COURSE: WRI 140 | 30 Hours | $495 Section 007 Online Sep 23 - Nov 17

Ensure your writing has the strongest impact possible by learning how to successfully present user-friendly documents. Start with a brief overview of the four basic design principles (contrast, repetition, alignment and proximity) that appear in every welldesigned document. Next learn about colour and font, and how choosing the right one can have a positive impact on your writing. Then, learn how to think critically about your design choices so you can apply these principles to numerous documents including correspondence, brochures, reports, and websites.

Prerequisite: BMC 352 Learning Online (see page 4), and one of: WRI 110 Writing Well, WRI 120 Copy Editing and Proofreading, or WRI 130 Professional Writing Basics.

PROFESSIONAL WRITING BASICS Successful communicators know that effective writing is essential in a variety of professions. In this course, develop your writing skills through review of key components. Topics include composition, writing clearly, grammar, and sentence structure as well as ethical writing. Specific documents include correspondence (letters, memo, email), research, summaries, reports and more. There is ample opportunity for writing through in-class exercises and assignments, as well as feedback on your work.

Prerequisite for online sections: BMC 352 Learning Online (see page 4).

COURSE: WRI 130 | 40 Hours | $625 Section 020 Downtown Campus Sep 9 - Dec 9 | T | 6 - 9 pm Section 022 Online Sep 23 - Dec 1

PUBLISHING AND PROMOTING YOUR WORK Getting your work published can be a time-consuming and frustrating experience. This course shows you various approaches that can assist in the process. Topics may include: unsolicited manuscripts, finding publishers, effective overviews, outlines and chapter abstracts, sample chapters, author bios, query packages, analyzing the market, researching publishers and agents, self-publishing and more. Learn about the relationship between author and editor and gain an understanding of advances, and the business of writing and publishing.

Prerequisite: BMC 352 Learning Online (see page 4).

COURSE: WRI 330 | 30 Hours | $495 Section 002 Online Sep 30 - Nov 24

COURSE: WRI 220 | 30 Hours | $495 Section 005 Online Sep 30 - Nov 24

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TO REGISTER: PAGE 1 | CERTIFICATES: PAGE 68 | DESIGNATIONS: PAGE 95 | DAYS: MTWRFSU

COURSES SCIENCE WRITING This course is intended for scientists, science communicators, journalists and freelancers who write science news and stories for the general public.

Topics include: writing skills, planning and structuring your work, finding and evaluating science stories, the roles of the internet, interviewing, controversy and ethics in science writing, fact checking and understanding statistics.

Prerequisite: BMC 352 Learning Online (see page 4)

TECHNICAL WRITING AND DOCUMENTATION Learn to communicate information to your audience effectively by developing concepts and tools to help you make sense of various writing tasks. Develop your ability to analyze written information and how to use structure to reinforce its meaning and make the message clear. Produce writing samples including reports, policies and procedures, proposals, summaries, product specifications, manuals, and user guides.

Section 003 Online Oct 7 - Dec 1

Prerequisite: One of: WRI 110 Writing Well, WRI 120 Copy Editing and Proofreading, or WRI 130 Professional Writing Basics; and BMC 352 Learning Online (see page 4)

SOCIAL MEDIA AND MORE

COURSE: WRI 215 | 30 Hours | $495

Social media such as Facebook, Twitter, LinkedIn, blogs, wikis and podcasts are among the new web technologies that are changing how learning professionals engage with students, clients and other diverse audiences. Examine these technologies and their uses in various fields, such as education, writing, campus recruiting, and career development.

Section 007 Online Oct 14 - Dec 8

COURSE: WRI 260 | 30 Hours | $495

WRITING FICTION — NOVEL AND SHORT FICTION

Section 007 Online Oct 14 - Dec 8

If you have a story idea in draft form, or in your head, this course will bring you closer to turning the idea into a complete work by delving into various fiction fundamentals including; characterization, setting, narrative arc, writing, editing, understanding the life of a fiction writer and marketing the story. Learn about your genre and gain skill through practice.

STRATEGIC WRITING FOR PUBLIC RELATIONS AND MARKETING

Prerequisite: WRI 140 Creative Writing Exploration; and BMC 352 Learning Online (see page 4)

Learn the information necessary to achieve public relations writing success, including how to write and format documents such as news releases, advisories, media kits, backgrounders, and fact sheets. Continue with practice in marketing and advertising writing which may include: advertisements for print, radio, or television, proposals; sales; direct mail; fund raising and more. We will discuss the latest methods used in the industry such as engaging audiences through the web, social media, and blogs.

COURSE: WRI 410 | 30 Hours | $495

Prerequisite: BMC 352 Learning Online (see page 4) COURSE: ADL 310 | 30 Hours | $475

Prerequisite: BMC 352 Learning Online (see page 4) and WRI 130 Professional Writing.

Note: Public Relations and Marketing Certificate students may apply to have WRI 130 waived.

Section 003 Online Sep 30 - Nov 24

WRITING WELL Writing is at the heart of professional and personal communication, and is a critical skill in many realms. To write well, you must be familiar with audience, purpose, form and style as well as the mechanics of writing. Learn the essential skills to be successful at getting your intended message across to a variety of audiences through study and practice.

Certificate in Professional Writing specializing in Business and Technical Writing I learned in this “ What program has definitely been useful in my work. Because of it I’ve become a stronger and more efficient writer.”

Mylan Nguyen. Graduate. good thinking.

Prerequisite: BMC 352 Learning Online (see page 4).

COURSE: WRI 230 | 30 Hours | $495

COURSE: WRI 110 | 30 Hours | 495

Section 006 Online Oct 7 - Dec 1

Section 015 Online Sep 30 - Nov 24

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

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CERTIFICATES More than 45 in-demand

CERTIFICATE PROGRAMS to boost or shift your career.

Continuing Education certificate courses have been developed with part-time learners in mind and are offered at times and in formats that can easily fit into your life. Certificate programs are achieved through courses taught in the classroom, or a mix of classroom and online, unless otherwise indicated. Online indicates a certificate can be achieved only through online courses. Also Online indicates certificate requirements can be met completely in either format — classroom or online.

· Adult and Community Education Online

· Adult Learning Online ›› Specializing in Adult and Community Education ›› Specializing in Career and Academic Advising ›› Specializing in e-Learning ›› Specializing in Workplace Learning · Business Intelligence Also Online · Career and Academic Advising Online · Creative Writing Online · Database Administration Also Online · Digital Media Design Also Online · e-Learning Online · Emerging Leaders · Environmental Management

· Human Resource Management Also Online

· IT Fundamentals Also Online · Marketing · .NET Development Also Online · Office Applications · Professional Management ›› General Also Online ›› Specializing in Construction Management ›› Specializing in Risk Management ›› Specializing in Strategic Management · Professional Management — Economic Developers Also Online · Professional Management — Professional Engineers and Geoscientists Also Online

· French Language Studies

· Professional Writing Online ›› Specializing in Business and Technical Writing ›› Specializing in Marketing and Public Relations

· Front-End Web Development

· Project Management Fundamentals

· French Language and Culture ›› FSL Foundations ›› FSL Intermediate

Also Online

· Graphic Design · Health, Safety and Environment Also Online

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· Spanish Language and Culture Levels 1 and 2 · Teaching Second Languages Online ›› Specializing in Teaching English as a Second Language (TESL) ›› Specializing in Teaching International and Heritage Languages (TIHL) · Visual Design ›› General ›› Specializing in Art Theory and Practice ›› Specializing in Interior Design ›› Specializing in Photography · Workplace Communication · Workplace Learning Online

· Public Relations Management · Real Estate Development · Security Management Online

TO REGISTER: PAGE 1 | SEMINARS: PAGE 9 | COURSES: PAGE 22 | DAYS: MTWRFSU

CERTIFICATES ADMISSION REQUIREMENTS

GRADING

LADDERING TO A DEGREE

To enrol in a University of Calgary Continuing Education course, you must be 18 years of age or older, unless otherwise specified as in the case of programs that have been designed for youth. A minimum of a senior high school diploma and relevant work experience is recommended for most certificate programs. If English is not your first language, please review the English language proficiency requirements at conted.ucalgary.ca; click on Forms and Policies; then English Language Requirements. If you have any questions, please contact an advisor at 403.220.2866.

Student learning is assessed through assignments and examinations, and grades are assigned for each course in the program of study. Most certificate programs follow the grading standards established for undergraduate instruction at the University of Calgary.

It is possible to use some certificate programs as a stepping stone towards an undergraduate degree if you can meet the faculty’s entrance requirements for undergraduate students.

GETTING STARTED I n most programs, you can take courses first and enrol in the certificate later. You can apply for credit for those courses that you have successfully completed and which meet the current certificate requirements. However, as programs are subject to change, we recommend you apply for admission to the certificate as early as possible.

Once you are admitted, you can be confident that you have locked in the requirements leading to your graduation.

I n the Certificate for Emerging Leaders, student learning is assessed through the evaluation of a summary paper that is submitted following completion of the required number of instructional hours.

In the Office Applications Certificate, student learning is assessed through examinations completed at the end of each course in the program of study.

UNDERSTANDING YOUR CERTIFICATE REQUIREMENTS Certificate requirements shown in this publication or at conted.ucalgary.ca are the requirements that a new student must follow to graduate. Because certificate programs are reviewed and updated on a regular basis, the requirements listed here may be different from previous or future years.

For you to successfully complete a certificate program, you must meet the requirements that are ‘locked in’ and noted on your student record when you are admitted to the program. Once you have been admitted — to be sure you are always choosing courses that can be credited toward your certificate — it is best to view the requirements outlined on your personal record at My ContEd.

Several 300-hour Continuing Education certificate programs can be applied to a Minor in Workplace Learning which will be accepted by the U of C Faculty of Arts, Faculty of Science and Faculty of Kinesiology. To earn the Minor in Workplace Learning, students must also complete the course, ADL 107 Learning in the Workplace, and additional specified courses for a total of 400 hours of instruction. For complete details, see conted.ucalgary.ca/ degreeprograms/workplace.jsp

DEGREE CREDIT Degree-credit French courses can be taken through the French Language Instruction Program (FLIP). Please call 403.220.7226 for details.

ACCREDITATION FROM PROFESSIONAL ASSOCIATIONS Continuing Education partners with University of Calgary faculties and various professional institutes, associations, and consultants to offer programs leading to professional certificates and designations, or continuing education credit from a professional association.

For a list of programs and accrediting associations, go to conted.ucalgary.ca, and click on the Certificates or Professional Designations tab.

“

I like knowing I’m up to date. There were some great instructors with real-world experience. They always knew the newest and latest theories.”

Jaime Lo. Graduate.

Certificate in Professional Management — Professional Engineers and Geologists (PEG). good thinking.

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

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CERTIFICATES ADULT AND COMMUNITY EDUCATION Online | 110 Hours 403.220.2952 adedlife@ucalgary.ca conted.ucalgary.ca/cal

The Certificate in Adult and Community Education meets the growing need in program facilitation, leadership, coordination and instructional design.

Students learn to respond creatively to adult learning needs in their work or community.

This short-format certificate is best suited to students who already have significant experience in the field of adult learning, are looking for a way to expand their knowledge and, at the same time, formalize their experience and expertise within a certificate framework. New and aspiring adult educators would be better served to take the 300-hour Certificate in Adult Learning (this page).

Students who earn the Adult and Community Education certificate, and then choose to complete the Certificate in Adult Learning at a later date can receive full credit toward the 300-hour Certificate in Adult Learning specializing in Adult and Community Education.

This program can be completed in less than one year entirely online.

Before taking their first online course, students are required to take BMC 352 Learning Online. For a detailed description of the course and upcoming start dates, go to conted.ucalgary.ca/learningonline Students who have already completed fully online courses in the past may apply for a prerequisite waiver for BMC 352 Learning Online. To apply, you must complete the Learning Online. Prerequisite Waiver Application found under Forms and Policies at conted.ucalgary.ca Currently scheduled courses for this certificate start on page 24.

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CORE COURSES | 110 Hours ADL 129

Designing Learning | 40

ADL 110

Diversity in Adult Learning | 30

ADL 123

Field of Adult and Community Education | 40

ADULT LEARNING Online | 300 Hours 403.220.2952 adedlife@ucalgary.ca conted.ucalgary.ca/cal

Do you want your interaction with your students and clients to be meaningful?

Do you want your teaching, facilitating and advising to be delivered in a positive learning community and be understood by diverse audiences in an engaging way? Do you want a transformational experience that will change the way you and others work and learn? If so, you can choose from four relevant and interactive professional development opportunities available right now.

Whether you are upgrading qualifications or developing new skills, the Certificate in Adult Learning will help you bring your career to the next level by exploring the history, theory, and numerous practical and technological applications of adult learning and its related fields.

The certificate can be achieved entirely online. All students must complete the core courses and choose one specialization. You will choose optional courses to complete the 300-hour requirement. Courses can be taken in any order unless noted otherwise.

Before taking their first online course, students are required to take BMC 352 Learning Online. For a detailed description of the course and upcoming start dates, go to conted.ucalgary.ca/learningonline Students who have already completed fully online courses in the past may apply for a prerequisite waiver for BMC 352 Learning Online. To apply,

you must complete the Learning Online Prerequisite Waiver Application found under Forms and Policies at conted.ucalgary.ca. Students who complete BMC 352 Learning Online will receive 10 hours toward the Optional Courses requirement.

The specialization in Adult and Community Education meets the growing need in program facilitation, leadership, coordination and instructional design. Students learn to respond creatively to adult learning needs in their work or community.

The specialization in Career and Academic Advising is intended for academic advisors in secondary schools or post-secondary institutions, or individuals working in career development at employment or immigration agencies. As an academic advisor or a career development professional, providing information, advice and guidance to individuals navigating transitions in education, work and life-balance is vibrant and rewarding. Students gain the foundation, communication and assessment skills to facilitate, motivate and work successfully with a diverse population. This program is CDAA and BCCDA approved for the Certified Career Development Professional (CCDP) designation.

The specialization in e-Learning responds to the growing need for adult educators, designers and administrators for just-in-time delivery in both educational and business settings. You will gain knowledge and techniques in facilitation, coordination, instructional design and e-learning technologies.

The specialization in Workplace Learning helps you develop knowledge and skills to contribute to a rapidly changing and challenging workplace.

This area will interest human resource and other organizational staff who are pivotal in creating tomorrow’s dynamic learning organization.

If a student is able to satisfy admission requirements to specific U of C faculties, this program can be applied to a Minor in Workplace Learning for the equivalent of one year towards

TO REGISTER: PAGE 1 | SEMINARS: PAGE 9 | COURSES: PAGE 22 | DAYS: MTWRFSU

CERTIFICATES an undergraduate degree. Please see Laddering to a Degree, page 69.

CAREER AND ACADEMIC ADVISING 120 Hours

ADULT LEARNING OPTIONAL COURSES

Currently scheduled courses for this certificate start on page 24. If you cannot find a course, it is likely scheduled for next session. Please visit the website for the program timetable.

ADL 212

Assessment Practice in Career Development | 30

ADL 212

Assessment Practice in Career Development | 30

ADL 210

Career Development Foundations | 30

ADL 210

Career Development Foundations | 30

ADL 110

Diversity in Adult Learning | 30

ADL 127

Collaborative Learning Teams | 30

ADL 211

Helping Skills in Career and Academic Advising | 30

ADL 129

Designing Learning | 40

ADL 110

Diversity in Adult Learning | 30

ADL 121

e-Learning: Principles and Practice | 40

ADL 213

Ethics for Professional Practice | 30

ADL 119

Evaluating Program Outcomes | 30

ADL 123

Field of Adult and Community Education | 40

ADL 211

Helping Skills in Career and Academic Advising | 30

ADL 107

Learning in the Workplace | 40

Plus a minimum of 60 hours from Optional Courses CSTD, Canada’s leading association of workplace learning professionals, recognizes Continuing Education’s Certificate in Adult Learning as addressing the competency categories for the training and development industry. Also, the Canadian Counselling and Psychotherapy Association (CCPA) approves this program for 300 hours of CEU pre-accreditation.

E-LEARNING | 110 Hours ADL 129

Designing Learning | 40

ADL 121

e-Learning: Principles and Practice | 40

ADL 136

Teaching Online | 30

Plus a minimum of 70 hours from Optional Courses

WORKPLACE LEARNING | 140 Hours The Career Development Association of Alberta and the BC Career Development Association recognize the Certificate in Adult Learning Specializing in Career and Academic Advising toward the Certified Career Development Professional (CCDP) designation.

CORE COURSES FOR ALL SPECIALIZATIONS | 120 Hours ADL 106

Adults as Learners | 40

ADL 128

Creating Programs in Adult Education | 40

ADL 122

Facilitating Adult Learning | 40

ADL 127

Collaborative Learning Teams | 30

ADL 123

Field of Adult and Community Education | 40

ADL 107

Learning in the Workplace | 40

ADL 124

Organizational Learning | 30

Plus a minimum of 40 hours from Optional Courses

BMC 352 Learning Online | 10 ADL 124

Organizational Learning | 30

ADL 310

Social Media and More | 30

ADL 136

Teaching Online | 30

WRI 215

Technical Writing and Documentation | 30

ADL 139

Train the Trainer 1 (classroom format) | 20

ADL 239 Train the Trainer 2 (classroom format) | 20

ADULT LEARNING SPECIALIZATIONS CHOOSE ONE: ADULT AND COMMUNITY EDUCATION | 110 Hours ADL 129

Designing Learning | 40

ADL 110

Diversity in Adult Learning | 30

ADL 123

Field of Adult and Community Education | 40

Plus a minimum of 70 hours from Optional Courses

“

When I travelled, the online format worked very well. I just plugged in from my hotel room and got my work done.”

Catherine Franssens. Graduate.

Adult Learning Certificate Specializing in Workplace Learning. good thinking.

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

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CERTIFICATES BUSINESS INTELLIGENCE NEW Also Online | 120 Hours 403.220.2988 business.conted@ucalgary.ca conted.ucalgary.ca/bi

Business Intelligence (BI) is an umbrella term that includes the applications, infrastructure, tools, and best practices that enable access to and analysis of information to improve and optimize decisions and performance.

Today, business intelligence is being used in organizations as a program of work with a broad strategic perspective and a long term focus. This structure ensures that BI is focused on the correct business units like sales, marketing, business development and business operations. It also ensures that ROI is being managed properly, with individual projects adhering to the various standards that are defined at the program level.

The Certificate in Business Intelligence has a business and technology stream, bringing focus to the four pillars of the Business Intelligence Body of Knowledge; people, process, technology and data.

The Certificate in Business Intelligence is a 120-hour program. Students are required to complete four of five core courses.

Students who start taking courses in September can complete this certificate in one year. Students who take their first course in the winter or spring terms may require up to 18 months to complete the program.

Courses are taught in computer labs, and online, weekday evenings.

Before taking their first online course, students are required to take BMC 352 Learning Online. For a detailed description of the course and upcoming start dates, go to conted.ucalgary.ca/learningonline Students who have already completed fully online courses in the past may apply for a prerequisite waiver for

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BMC 352 Learning Online. To apply, you must complete the Learning Online Prerequisite Waiver Application found under Forms and Policies at conted.ucalgary.ca Currently scheduled courses for this certificate start on page 35.

CORE COURSES | 120 Hours Choose four of the following: ICT 700

Business Intelligence Introduction | 30

ICT 701

Business Intelligence Self-Service | 30

ICT 702

Building BI Reporting Solutions | 30

ICT 703

Building BI OLAP Solutions | 30

ICT 704

Building a Data Warehouse | 30

ICT 705

Gathering Requirements for BI Projects | 30

way to expand their knowledge and, at the same time formalize their experience and expertise within a certificate framework. New and aspiring career and academic advisors would be better served to take the 300-hour Certificate in Adult Learning (see page 70).

Before taking their first online course, students are required to take BMC 352 Learning Online. For a detailed description of the course and upcoming start dates, go to conted.ucalgary.ca/learningonline Students who have already completed fully online courses in the past may apply for a prerequisite waiver for BMC 352 Learning Online. To apply, you must complete the Learning Online Prerequisite Waiver Application found under Forms and Policies at conted.ucalgary.ca

CAREER AND ACADEMIC ADVISING

Students who earn the Career and Academic Advising Certificate, and then choose to complete the Certificate in Adult Learning at a later date, can receive full credit toward the 300-hour Certificate in Adult Learning specializing in Career and Academic Advising.

Online | 120 Hours

Currently scheduled courses for this certificate start on page 24.

403.220.2952  adedlife@ucalgary.ca conted.ucalgary.ca/career

As a career development professional or academic advisor, providing information, advice and guidance to help individuals navigate transitions in education, work and life balance is vibrant and rewarding. The Certificate in Career and Academic Advising is intended for individuals working in career development at employment and immigration agencies, or academic advisors in secondary schools or postsecondary institutions. Students gain the communication and assessment skills to facilitate, motivate and work successfully with a diverse population.

If you take one or two courses each session, this certificate can be earned in approximately one year. Courses are online.

This short-format certificate is best suited to students who already have significant experience in the field of career development, are looking for a

The Career Development Association of Alberta and the BC Career Development Association recognize the Career and Academic Advising Certificate toward the Certified Career Development Professional (CCDP) designation.

Also, the Canadian Counselling and Psychotherapy Association (CCPA) approves this program for 120 hours of CEU pre-accreditation.

CORE COURSES | 120 Hours ADL 212

Assessment Practice in Career Development | 30

ADL 210

Career Development Foundations | 30

ADL 110

Diversity in Adult Learning | 30

ADL 211

Helping Skills in Career and Academic Advising | 30

ELECTIVE FOR CCDP DESIGNATION ADL 213

Ethics for Professional Practice | 30

TO REGISTER: PAGE 1 | SEMINARS: PAGE 9 | COURSES: PAGE 22 | DAYS: MTWRFSU

CERTIFICATES CREATIVE WRITING Online | 200 Hours 403.220.2952 writing@ucalgary.ca conted.ucalgary.ca/writing

This is one of three writing certificate programs offered through Continuing Education. Other certificates include Professional Writing specializing in Business and Technical Writing, and Professional Writing specializing in Marketing and Public Relations. For information on these programs, see page 87. Some courses in the Creative Writing Certificate overlap with the courses in the Professional Writing Certificate program.

Are you motivated to put pen to paper and begin or continue your creative writing endeavours? If so, this focused Creative Writing Certificate program may be perfect for you. The program covers many aspects of the creative writer’s world from writing and copy editing, to exploring and writing in various genres, to publishing and promoting written work. The evaluative and interactive model will ensure you receive rich instructor feedback and supportive peer review throughout the process.

End the program by having a portion of your work evaluated in the final project course by a published author who will mentor and encourage you in your writing.

This online, flexible and interactive program will allow you to learn the theory behind your writing as well as allow time to write and receive feedback.

Students who have already completed fully interactive online courses in the past may be eligible for advanced standing. To apply, you must complete the Application for Advanced Standing found under Forms and Policies at conted.ucalgary.ca There is a non-refundable fee for this prior learning assessment.

WRI 340

Writing for Children and Youth | 30

WRI 410

Writing Fiction — Novel and Short Fiction | 30

WRI 420

Writing Poetry | 30

WRI 430

Writing Creative Non-Fiction | 30

Students are expected to have university-level English writing skills including grammar, vocabulary, and basic writing experience. For those needing these skills, the course WRI 110 Writing Well must be taken at the beginning of the program and credited as one of the elective courses. A sample of two creative writing pieces must be submitted at the time of certificate application for assessment purposes and admission into the program.

DATABASE ADMINISTRATION

It is important to note that some courses have prerequisites. In particular, WRI 140 Creative Writing Exploration must be taken before Optional Genre Courses and WRI 500 Creative Writing Project can only be taken after all other courses within the program are completed.

Currently scheduled courses for this certificate start on page 65.

CORE COURSES | 110 Hours BMC 352 Learning Online | 10 WRI 120

Copy Editing and Proofreading | 30

WRI 140

Creative Writing Exploration | 30

WRI 500

Creative Writing Final Project | 40

OPTIONAL GENRE COURSES | 30 Hours WRI 410

Writing Fiction — Novel and Short Fiction | 30

WRI 420

Writing Poetry | 30

The certificate can be achieved entirely online. All students must complete the four core courses and one optional genre course. Two elective courses fulfil the 200-hour requirement.

WRI 430

Writing Creative Non-Fiction | 30

In this certificate BMC 352 Learning Online is a required course that must be taken before any other courses. For a detailed description of the course and upcoming start dates, go to conted.ucalgary.ca/learningonline

ADL 310

Social Media and More | 30

WRI 110

Writing Well | 30

WRI 320

Writing Tools | 30

WRI 330

Publishing and Promoting Your Work | 30

WRI 440 Dramatic Storytelling | 30

ELECTIVE COURSES | 60 Hours

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

WRI 440 Dramatic Storytelling | 30

Also online | 120 Hours 403.220.2988 business.conted@ucalgary.ca conted.ucalgary.ca/database

Microsoft SQL Server is a powerful, enterprise class database platform that is designed to store and retrieve all types of data quickly and efficiently. It includes tools that allow for the rapid development of SQL program code, enterprise server administration and powerful, datadriven reports. Microsoft SQL Server is the backbone for thousands of industry leading software applications including Microsoft SharePoint and SAP. Using Microsoft SQL Server 2012, you will learn how to design, develop, administer and troubleshoot Microsoft SQL databases and servers.

Courses are taught in computer labs, or online, weekday evenings.

Before taking their first online course, students are required to take BMC 352 Learning Online. For a detailed description of the course and upcoming start dates, go to conted.ucalgary.ca/learningonline Students who have already completed fully online courses in the past may apply for a prerequisite waiver for BMC 352 Learning Online. To apply, you must complete the Learning Online Prerequisite Waiver Application found under Forms and Policies at conted.ucalgary.ca Currently scheduled courses for the Certificate in Database Administration start on page 40.

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CERTIFICATES CORE COURSES | 120 Hours ICT 678

Microsoft SQL Server Development Level 1 | 30

ICT 679

Microsoft SQL Server Development Level 2 | 30

ICT 680

Microsoft SQL Server Administration Level 1 | 30

ICT 681

Microsoft SQL Server Administration Level 2 | 30

DIGITAL MEDIA DESIGN Also Online | 120 Hours 403.220.2988 business.conted@ucalgary.ca conted.ucalgary.ca/digitalmedia

The Digital Media Design Certificate equips today’s professionals with the tools to transform communication into computer-generated imagery.

The program provides students with the essential artistic, aesthetic and experiential knowledge and skills for producing professional quality 2D and 3D graphics for use in print media, web media, marketing, advertising, instructional design, photography, architectural and engineering rendering, interior design, branding and graphic design fields.

The Digital Media Certificate is a fourcourse program. Adobe Photoshop and Adobe Illustrator form the foundation for two possible streams. After completion of the certificate, students will be able to design and build websites, prepare artistic, aesthetic graphics for print and web application, produce digital animations, or digitally prototype architectural and product designs.

This is a 120-hour program. Students must complete two core courses for 60 hours, plus 60 hours of optional courses.

Courses are taught in computer labs, and online, weekday evenings.

Before taking their first online course, students are required to take BMC 352 Learning Online. For a detailed description of the course and upcoming start dates, go to conted.ucalgary.ca/learningonline Students who have already completed fully online courses in the past may apply for a prerequisite waiver for BMC 352 Learning Online. To apply, you must complete the Learning Online Prerequisite Waiver Application found under Forms and Policies at conted.ucalgary.ca Students who start taking courses in September can complete this certificate in one year. Students who take their first course in the winter or spring terms may require up to 18 months to complete the program.

This certificate can be transferred for full credit towards the Certificate in Graphic Design (page 79).

Currently scheduled courses for this certificate program start on page 37.

CORE COURSES | 60 Hours ICT 436

Adobe Photoshop | 30

ICT 437

Adobe Illustrator | 30

OPTIONAL COURSES | 60 Hours ICT 663

Adobe After Effects | 30

ICT 578

Adobe InDesign | 30

ICT 438

Adobe Flash | 30

ICT 665

Adobe Illustrator Advanced | 30

ICT 664

Adobe Photoshop Advanced | 30

ICT 662

Adobe Premiere Pro | 30

ICT 684

Digital Prototyping with AutoCAD | 30

ICT 685

Digital Prototyping with Revit | 30

E-LEARNING Online | 110 Hours 403.220.2952  adedlife@ucalgary.ca conted.ucalgary.ca/cal

The Certificate in e-Learning responds to the growing need for adult educators, designers, and administrators for just-in-time delivery in both educational and business settings. In this program, you will gain knowledge and techniques in facilitation, coordination, instructional design and e-learning technologies.

If you take one course each session, this certificate can be earned in approximately one year. Courses are delivered online.

This short-format certificate is best suited to students who already have significant experience in the field of adult learning, are looking for a way to expand their knowledge and, at the same time, formalize their experience and expertise within a certificate framework.

New and aspiring teachers of adult education courses would be better served to take the 300-hour Certificate in Adult Learning (see page 70).

Students who earn the e-Learning Certificate, and then choose to complete the Certificate in Adult Learning at a later date can receive full credit toward the 300-hour Certificate in Adult Learning specializing in e-Learning.

Before taking their first online course, students are required to take BMC 352 Learning Online. For a detailed description of the course and upcoming start dates, go to conted.ucalgary.ca/learningonline Students who have already completed fully online courses in the past may apply for a prerequisite waiver for BMC 352 Learning Online. To apply, you must complete the Learning Online Prerequisite Waiver Application found under Forms and Policies at conted.ucalgary.ca Currently scheduled courses for this certificate start on page 24.

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TO REGISTER: PAGE 1 | SEMINARS: PAGE 9 | COURSES: PAGE 22 | DAYS: MTWRFSU

CERTIFICATES CORE COURSES | 110 Hours ADL 129

Designing Learning | 40

ADL 121

e-Learning: Principles and Practice | 40

ADL 136

Teaching Online | 30

EMERGING LEADERS

· Certificate requirements must be completed within five years of the start-date of your first seminar.

TOPIC AREAS · Minimum required from each: 7 hours | 1 day · If all five topic areas have been addressed and the requirement of 98 hours has not been met, students may choose from any topic area.

98 Hours 403.220.2988 business.conted@ucalgary.ca conted.ucalgary.ca/emerging

This certificate can help leaders of all levels of experience deal with the constant changes in today’s fast-paced workplace. The focus is on building skills in the areas of building relationships, coaching, communication, personal effectiveness and professional skills.

BUILDING RELATIONSHIPS BUS 277

Art and Science of Leading Up NEW

BUS 166

Building Great Customer Relationships | 7

BUS 144

Energize your Workplace: Inspiring and Motivating People | 14

BUS 267 Leading Yourself and Others Through Change | 14 BUS 268 Leading with Cultural Intelligence | 7

The flexibility of this certificate makes it ideal for aspiring, new or established leaders. Students are encouraged to build their own certificates by carefully selecting seminars that not only meet the requirements of the program, but at the same time meet their own career needs.

BUS 264 Leave a Lasting Impression and Increase Your Success | 7

If desired, upon completion of the Emerging Leaders Certificate, you may transfer up to 70 hours credit toward certificates in: Human Resource Management, Marketing, Professional Management, Public Relations Management, and Security Management. This includes 40 hours to replace the course, Human Behaviour in Organizations, and up to 30 hours toward the electives requirement.

Seminars can be found on page 9. If you cannot find a seminar, it is likely scheduled for the next session.

Core Program | 98 Hours · Students choose a minimum of one seminar from each of the five topic areas. · Within three months of completing the required hours, students must submit a Learning Journal Summary — a written summary of knowledge and skills learned throughout the program.

COMMUNICATION BUS 145

Art of Giving and Receiving Criticism | 7

BUS 219

Confidence in Communication | 7

BUS 265

Conquering Your Fear of Public Speaking | 14

BUS 128

Dealing with the Difficult Conversation | 7

BUS 134

Facilitation Skills | 14

BUS 258

Good Writing is Good Business | 7

BUS 188

Improving Communication at Work | 7

BUS 240

Leading with Confidence and Courage | 7

BUS 114

Powerful Presentations | 21

PERSONAL EFFECTIVENESS BUS 256

Accountability in the Workplace: Whose Job Is It? |7

BUS 117

Assertiveness Skills | 14

BUS 217

Composing Your Life: Strategies for Success | 7

BUS 112

Creative Conflict Resolution: Making the Most of Differences | 7

BUS 269 Managing Strong Personalities | 7 BUS 244

Mentoring Skills | 14

BUS 273

Creative Negotiating | 14

BUS 260

Successful Teams: How to Build Them | 7

BUS 109

Do Less and Achieve More: The Zone of Optimal Performance | 14

BUS 199

Team Survival Skills: Take it Outside | 7

BUS 127

Emotional Intelligence | 7

COACHING BUS 155

Coaching for Quality Performance | 21

BUS 253

Coaching to Lead |7

BUS 212

Power and Science of Coaching | 14

“

BUS 270 Get Organized! Improve Your Workflow and Boost Your Productivity | 7

The classes were always diverse with students from different fields, giving you a good balance of perspectives.”

Niall Gleeson. Graduate.

Certificate for Emerging Leaders. good thinking.

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

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CERTIFICATES

BUS 140

Meeting the Challenge of Leadership | 14

ENVIRONMENTAL MANAGEMENT

BUS 130

Mental Toughness: Training for Success | 14

300 Hours

BUS 271 Leadership in Action | 7

BUS 272 Reinventing Your Life From Ordinary to Extraordinary | 7 BUS 255

Secrets to Networking Success |7

BUS 176

Strengthening Your Leadership Skills | 14

BUS 207

Stress Less: Managing What’s on Your Mind | 7

BUS 135

Work-Life Balance: Fully Engage for Success | 14

PROFESSIONAL SKILLS BUS 154

Accounting for the Non-Financial Manager | 14

BUS 173

Building Trust in the Work Environment | 7

BUS 182

Business Partnering for Results | 14

BUS 266 Effective Writing in the Workplace | 14 BUS 251

Empowering and Motivating Others Through Effective Delegation | 7

BUS 120

Financial Analysis and Planning for Non-Financial Managers | 14

BUS 146

Fundamentals of Supervision | 21

BUS 138

Getting Things Done Through Influence | 7

BUS 233

Implementing Change | 7

BUS 273

Leveraging Generational Differences at Work | 7

BUS 257

Overview of Strategic Planning | 7

BUS 276 Perfecting the Performance Discussion NEW | 7 BUS 274 Succession Planning: Developing Leaders from Within | 7 BUS 111

Time Management | 7

BUS 211

Toxic Workplaces: Strategies to Create Healthy Environments | 7

BUS 245

Writing Winning Proposals | 7

403.220.2988 business.conted@ucalgary.ca conted.ucalgary.ca/environment

Preparing yourself for the ‘green’ economy? Gain the most recent specialized knowledge and skills needed for effective practice in the dynamic field of environmental management.

Explore uniquely Canadian problems within a global perspective. Learn systems, processes, tools and strategies, risk management techniques and legal requirements that help you assess and manage air, water, soil and waste.

On completion of this certificate, up to 150 hours of equivalent courses may be transferred toward certificates in Health, Safety and Environment or Professional Management. The number of hours will vary based on certificate requirements and courses.

A maximum of 100 hours of Advanced Standing credit may be granted to students who have successfully completed equivalent courses at other institutions.

Courses for this certificate start on page 44. If you cannot find a course, it is likely scheduled for next session.

The Environmental Management Certificate program blends theory and practice while focusing on the need for sustainable development and the use of market-driven solutions.

CORE COURSES | 150 Hours BMC 274

Ecosystems: Functions and Impacts | 30

BMC 112

Environmental Law | 30

The Environmental Management certificate is a 300-hour program.

Students are required to take 150 hours of core courses and 150 hours of optional courses.

BMC 169

Environmental Stewardship and Sustainability | 30 Also Online

BMC 129

Introduction to Environmental Management | 30 Also Online

Courses are delivered in the classroom days, evenings and weekends at the main or downtown campus. Some courses are available online.

BMC 281

Before taking their first online course, students are required to take BMC 352 Learning Online. For a detailed description of the course and upcoming start dates, go to conted.ucalgary.ca/learningonline Students who have already completed fully online courses in the past may apply for a prerequisite waiver for BMC 352 Learning Online. To apply, you must complete the Learning Online Prerequisite Waiver Application found under Forms and Policies at conted.ucalgary.ca. Students who complete BMC 352 Learning Online will receive 10 hours toward the optional course requirement.

In general, most students complete this program in two to three years.

Given that most students have other

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significant time commitments, we recommend taking no more than two courses at one time.

And 30 hours from one of the following: Auditing of HSE Management Systems and Compliance | 30 Also Online

BMC 116

Management Tools and Techniques for Environmental Issues | 30

OPTIONAL ENVIRONMENTAL MANAGEMENT COURSES | 150 Hours BMC 281

Auditing of HSE Management Systems | 30 Also Online

BMC 180

Community Relations | 20

BMC 279

Corporate Social Responsibility | 20

BMC 296 Design and Analysis of Ecological Field Experiments | 30 BMC 265

Environmental Impact Assessments and Reporting | 30

BMC 252

Environmental Issues and Canada’s Aboriginal Communities | 30

BMC 282

Environmental Management Systems and Standards | 30

BMC 215

Environmental Risk Management and Communication | 15

TO REGISTER: PAGE 1 | SEMINARS: PAGE 9 | COURSES: PAGE 22 | DAYS: MTWRFSU

CERTIFICATES BMC 153

Environmental Site Assessment | 40

BMC 304 GIS: Introduction to GeoInformation Systems | 30 BMC 138

Global Warming and Climate Change | 15

BMC 352 Learning Online | 10 Online BMC 116

Management Tools and Techniques for Environmental Issues | 30

BMC 197

Occupational Hygiene: The Basics | 40 Also Online

BMC 298

Oil Sands: Overview, Environmental Impacts, and Regulation | 30

BMC 262

Renewable Energy Technologies | 30

BMC 259

Waste Management Systems | 30

BMC 258

Water Management for the 21st Century | 30

BMC 246

Water Quality | 30

Pre-approved Continuing Education Credits* | Maximum 30 *Students may receive a maximum of 30 hours credit from pre-approved U of C Continuing Education Business Seminars and part-time English as a Second Language (ESL) classes taken in the last five years. Credit equals approximately 2/3 instruction hours to a maximum of 30 hours, i.e. a 15-hour course or seminar will give you 10 hours credit.

FRENCH LANGUAGE AND CULTURE 140 or 280 Hours 403.220.7226 centrefr@ucalgary.ca ucalgary.ca/frenchcentre

The certificates in French Language and Culture provide university recognition for programs of study in French as a second language (FSL). Two certificate levels are offered. Each may be taken on their own or as stepping stones toward the Certificate in French Language Studies, an advanced program offered through Continuing Education that includes undergraduate courses from University of Calgary’s Department of French, Italian and Spanish. Each program comprises 140 hours.

The Certificate in French Language and Culture — FSL Foundations is ideal for the beginning French learner. It is made up of Continuing Education courses

that equip learners with a solid base of grammar and oral skills necessary to acquire the basic skills required for communication in French.

The Certificate in French Language and Culture — FSL Intermediate is for those who already possess basic French language skills. This program builds on the skills acquired in the Foundations certificate, or through previous learning.

Advanced Continuing Education courses equip learners with a solid base of grammatical structures as well as the oral skills necessary to communicate fluently in French.

Before enrolling in this certificate, students must complete the University of Calgary Continuing Education course, FRE 100 French I, or its equivalent. If you have previous knowledge of French and would like to begin at a level higher than French I, you must take a placement test.

Students who successfully complete the Foundations level can move directly into the Intermediate level.

Students who successfully complete the Certificate in French Language and Culture — FSL Intermediate can move directly into the Certificate in French Language Studies provided they meet University of Calgary admission requirements for Open Studies students. It is strongly recommended you consult with a French Centre advisor before enrolling in the program to discuss admission requirements.

Courses for this program start on page 46.

FRENCH LANGUAGE AND CULTURE — FSL FOUNDATIONS 140 Hours

CORE COURSES | 140 Hours

Each of these certificate programs can be completed in approximately one and a half years. Students who take both certificates will be able to complete their whole program in less than three years. These estimates are based on a student taking at least one course per session.

Prerequisite: FRE 100 French I, or equivalent

Like all Continuing Education programs, these certificates have been developed with part-time learners in mind. Courses are offered in the classroom and include final examinations. Courses are offered in the evening at the University of Calgary main campus. Immersion Weekends are held off campus.

SUBSTITUTION COURSES

The Experiential Learning Component may be chosen as an elective in the FSL Intermediate certificate. Experiential learning is the use of French outside of the classroom. Suitable activities include community events, theatre, films, music or dance events in French, or travel. Students must submit proof of participation (ticket stubs, a journal or essay summarizing involvement).

FRE 102

French II | 40

FRE 103

French III | 40

FRE 113

French Conversation | 20

FRE 104

French IV | 40

In special circumstances, substitution courses may be used to replace lower level courses with permission from the program director. In most cases, students will be limited to one online course. Credit for immersion weekends may be granted up to two times for a total of 40 hours.

FRE 112

French Immersion Weekend for Beginners | 20

FRE 122

Les verbes de temps en temps | 25 Online

FRE 123

Les pronoms de toute façon | 25 Online

Up to 40 hours of advanced standing credit may be granted by the program director to students who have successfully completed equivalent courses at the University of Calgary or other institutions.

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

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CERTIFICATES FRENCH LANGUAGE AND CULTURE — FSL INTERMEDIATE 140 Hours

CORE COURSES | 120 Hours Prerequisite: Certificate in French Language and Culture — FSL Foundations, or equivalent knowledge and skills FRE 105

French V | 40

FRE 145

French VI (Français pré-avancé) | 40

FRE 146

French VII (Français avancé) | 20

FRE 111

French Immersion Weekend for Intermediate and Advanced Students | 20

ELECTIVE COURSES | 20 Hours • FRE 111 French Immersion Weekend for

Intermediate and Advanced

Students | 20* • FRE 122 Les verbes de temps en

temps | 25 Online • FRE 123 Les pronoms de toute

façon | 25 Online • Experiential Learning Component | 20 • O ne course from the French Language Instruction Program (FLIP)** • Degree-credit course | 40 hours

The Certificate in French Language Studies provides university recognition for completing a prescribed program of study in the French language.

FRONT-END WEB DEVELOPMENT

This innovative combination of credit and non-credit courses, and experiential learning will equip learners with a solid base of grammatical structures as well as the oral skills necessary to communicate fluently.

Also Online | 120 Hours

This certificate is a unique blend of University of Calgary Continuing Education and undergraduate French courses. In the course list, Continuing Education courses begin with the prefix FRE, undergraduate courses begin with the prefix FREN. To be admitted to this program, students must already be a full-time student at the University of Calgary, or be able to meet University of Calgary admission requirements for Open Studies students.

It is strongly recommended that prospective students discuss entrance requirements with an advisor in the French Centre before applying for admission to the certificate. To view information about Open Studies admission requirements, go to ucalgary.ca/admissions/openstudies

• Special topic courses, when available | 20 hours * Credit for immersion weekends may be granted up to two times for a combined total of 40 hours ** For more information on FLIP, please call 403.220.4000

CORE COURSES | 291 Hours Prerequisite: FRE 103 French III, or equivalent FRE 104 French IV | 40 FRE 105 French V | 40

FRENCH LANGUAGE STUDIES 291 Hours 403.220.4000 centrefr@ucalgary.ca ucalgary.ca/frenchcentre

This challenging program combines courses from Continuing Education and the University of Calgary’s Department of French, Italian and Spanish.

Combined, the courses and experiential component equip learners with a solid base of grammar and oral skills necessary for advanced fluency in French.

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FRE 145 French VI (Français pré-avancé) | 40 FRE 146 French VII (Français avancé) | 20 FREN 213 Intermediate French | 39 FREN 225 La Grammaire par les textes I | 39 FREN 227 La Grammaire par les textes II | 39 FREN 391 Francophonie: langue et culture II | 39 FRE 504 FLS Experiential Learning Component | 35

403.220.2988 business.conted@ucalgary.ca conted.ucalgary.ca/frontendweb

Web development is a broad term used for almost any activity involved in building a website. This can include web design, e-commerce and business development, web content development, client-side and server-side scripting, and even web server configuration.

Front-end web development concerns itself with the client-side technologies like HTML, CSS, and JavaScript that are used by the browser to display and allow interaction with web pages.

The Certificate in Front-End Web Development will be of interest to web designers who need to understand HTML, CSS and JavaScript to implement their visual designs and to web developers who are building applications that require the use of JavaScript.

This is a four-course, 120-hour certificate designed to provide students with the essential knowledge and skills required to build the front end of web pages and websites.

Courses are taught in computer labs, and online, weekday evenings.

Before taking their first online course, students are required to take BMC 352 Learning Online. For a detailed description of the course and upcoming start dates, go to conted.ucalgary.ca/learningonline Students who have already completed fully online courses in the past may apply for a prerequisite waiver for BMC 352 Learning Online. To apply, you must complete the Learning Online Prerequisite Waiver Application found under Forms and Policies at conted.ucalgary.ca Currently scheduled courses for the Certificate in Front-End Web Development start on page 40.

TO REGISTER: PAGE 1 | SEMINARS: PAGE 9 | COURSES: PAGE 22 | DAYS: MTWRFSU

CERTIFICATES CORE COURSES | 120 Hours ICT 580

HTML5 and CSS3 | 30

ICT 581

HTML5 and CSS3 with JQuery | 30

ICT 442

JavaScript and the DOM | 30

ICT 443

JavaScript Advanced | 30

GRAPHIC DESIGN 240 Hours 403.220.2952  adedlife@ucalgary.ca conted.ucalgary.ca/graphic

The Certificate in Graphic Design combines artistic and professional disciplines aimed at providing a strong overall understanding of design principles as well as the essential knowledge and skills required to begin designing and building professional graphics.

Students gain a solid foundation in core design areas such as twodimensional design, typography, colour, drawing, design history and theory. In addition, students learn digital drawing techniques, and how to edit photographs, create photorealistic artwork, and add interactivity, animation and video to web pages.

Through applied projects and assignments, this program will challenge students to develop creative solutions to hands-on design problems aimed at preparing them for a variety of industry-related design experiences.

Students who have previously taken the Certificate in Web Graphics or the Digital Media Design Certificate (see page 74) will be granted credit for the four ICT courses required for the Certificate in Graphic Design.

Course are taught in the classroom weekday evenings. ICT courses are taught in computer labs, and online, weekday evenings.

HEALTH, SAFETY AND ENVIRONMENT

Before taking their first online course, students are required to take BMC 352 Learning Online. For a detailed description of the course and upcoming start dates, go to conted.ucalgary.ca/learningonline

Also online | 300 Hours

Students who have already completed fully online courses in the past may apply for a prerequisite waiver for BMC 352 Learning Online. To apply, you must complete the Learning Online Prerequisite Waiver Application found under Forms and Policies at conted.ucalgary.ca Currently scheduled courses for the Certificate in Graphic Design can be found in Art, page 25, or Computer Applications and Technology, page 37.

CORE COURSES | 180 Hours ICT 437

Adobe Illustrator | 30

ICT 578

Adobe InDesign | 30

ICT 436

Adobe Photoshop | 30

ART 314

Drawing 1 | 30

ART 320

Graphic Design | 30

ART 102

History of Design | 30

OPTIONAL COURSES | 60 Hours Choose one ART and one ICT course from the following: ICT 665

Advanced Adobe Illustrator | 30

ICT 664

Advanced Adobe Photoshop | 30

ART 317

Branding: What Designers Need to Know | 30

ART 316

Typography | 30

Students who complete the Certificate in Graphic Design may be granted up to 120 hours credit toward the Certificate in Visual Design. For detailed information, see page 93.

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

403.220.2988  business.conted@ucalgary.ca conted.ucalgary.ca/hse

How we manage workplace and environmental health and safety issues is critical to workers, organizations, and the environment itself. Organizations are highly motivated to avoid the huge costs associated with occupational and environmental accidents and mishaps.

Legislation requiring employer compliance creates change and challenge for health, safety and environment (HSE) professionals who must act in the roles of motivator, change leader and enforcer.

Employers are looking for people who can identify, evaluate, and communicate information about workplace and environmental conditions that may have adverse impacts on human health. They need people who have the knowledge and skills to plan and implement strategies to control and manage potential problems, and motivate proactive behaviour change.

The Health, Safety and Environment certificate is a 300-hour program.

Students are required to take 160 hours of core courses and 140 hours of optional courses. The program can be completed in the classroom or online.

Before taking their first online course, students are required to take BMC 352 Learning Online. For a detailed description of the course and upcoming start dates, go to conted.ucalgary.ca/learningonline Students who have already completed fully online courses in the past may apply for a prerequisite waiver for BMC 352 Learning Online. To apply, you must complete the Learning Online Prerequisite Waiver Application found under Forms and Policies at conted.ucalgary.ca. Students who complete BMC 352 Learning Online will receive 10 hours toward the optional course requirement.

79

CERTIFICATES In general, most students complete this program in two to three years.

Given that most students have other significant time commitments, we recommend taking no more than two courses at one time.

CORE COURSES | 160 Hours

BMC 285

Fire Prevention and Safety* | 40

BMC 213

Business and Leadership for HSE Professionals | 40 Also Online

BMC 138

Global Warming and Climate Change | 15

BMC 143

Hazard Assessment and Risk Management | 20 Also Online

BMC 283

Importance of Human Factors | 20 Online

On completion of this certificate, up to 150 hours of equivalent courses may be transferred toward certificates in Environmental Management or Professional Management. The number of hours will vary based on certificate requirements and courses.

BMC 104

Health and Safety Management Systems: The Basics | 30

BMC 295

Industrial Safety Processes* | 40

BMC 183

Integrated Workplace Health Management* | 20

BMC 129

Introduction to Environmental Management | 30 Also Online

A maximum of 100 hours of advanced standing credit may be granted to students who have successfully completed equivalent courses at other institutions.

Currently scheduled courses for this program start on page 47.

Also Online

BMC 197

Occupational Hygiene: The Basics | 40 Also Online

BMC 317

Regulations, Roles and Responsibilities for HSE Professionals | 30 Also Online

OPTIONAL HSE COURSES 100 – 140 Hours

BMC 116

Management Tools and Techniques for Environmental Issues | 30

BMC 298

Oil Sands: Overview, Environmental Impact and Regulations | 30 Also Online

BMC 259

Waste Management Systems | 30

BMC 201

Accident Theory and Incident Investigation* | 30 Also Online

BMC 258

Water Management for the 21st Century | 30

BMC 281

Auditing of HSE Management Systems and Compliance* | 30

*Align with CRSP

Also Online

CRSP DESIGNATION The core courses along with several optional courses align with the requirements of the Canadian Registered Safety Professional (CRSP) designation. Students who structure their program to take these courses emerge from the program wellprepared to take the CRSP exam.

BMC 309 Disability Management: An Integrative Approach* | 30

INSTRUCTION METHOD

BMC 282

ELECTIVE MANAGEMENT COURSES 0 – 40 Hours

Also Online

• BMC 352 Learning Online | 10 Online

BMC 274

Ecosystems: Functions to Impacts | 30

BMC 218

Emergency Response* | 20

• BMC 172 Human Behaviour in

Organizations | 40 Also Online

Also Online

BMC 112

Environmental Law | 30 Also Online

Courses are delivered in the classroom, unless indicated.

Online: Online only Also Online: Classroom or online

BMC 352 Learning Online | 10 Online

Environmental Management Systems and Standards | 30 Also Online

BMC 215

Environmental Risk Management and Communication | 15

BMC 169

Environmental Stewardship and Sustainability | 30 Also Online

BMC 199

Ergonomics* | 30

“

• BMC 206 Management Communications:

Interpersonal Skills | 40 Also Online • BMC 316 Business Communications for

Internationally Trained

Professionals | 40 • Pre-approved Continuing Education Credits** | Maximum 30 **Students may receive a maximum of 30 hours credit from pre-approved U of C Continuing Education Business Seminars and part-time English as a Second Language (ESL) classes taken in the last five years. Credit equals approximately 2/3 instruction hours to a maximum of 30 hours, i.e. a 15-hour course or seminar will give you 10 hours credit.

I did my research and discovered that health and safety was a growing field. I decided to consult my heart. In Cameroon, I was saving animals — protecting endangered species from poachers. So, I thought, ‘why not people?’ That’s what health and safety is — protecting people.”

Eunice Nekwa. Graduate.

Health, Safety and Environment Certificate. good thinking.

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TO REGISTER: PAGE 1 | SEMINARS: PAGE 9 | COURSES: PAGE 22 | DAYS: MTWRFSU

CERTIFICATES HUMAN RESOURCE MANAGEMENT Also online | 300 Hours 403.220.2988  business.conted@ucalgary.ca conted.ucalgary.ca/hr

In a dynamic and ever-changing job market, organizations rely on human resource professionals to help recruit, manage, and develop their employees.

This certificate gives you theoretical and practical insight into the field of human resources as well as current, employer-valued perspectives. You will learn essential skills for business management and apply the core competencies of organizational effectiveness: staffing, employee and labour relations, compensation, development and training, health and safety, and HR systems management.

This certificate will be of value to: individuals contemplating a career change or new to the human resources field; human resource professionals who want to expand their knowledge and skills; frontline managers, supervisors and administrators who implement human resource policies and programs; and anyone preparing for their Certified Human Resources Professional (CHRP) designation.

This program is offered in association with the Human Resources Institute of Alberta (HRIA). Individuals who hold the CHRP designation often take Continuing Education human resource courses to meet their professional development unit (PDU) or recertification requirements.

The Human Resource Management certificate is a 300-hour program.

Students are required to take 120 hours of core courses and 180 hours of optional courses.

Courses are delivered in classroom, online, and blended formats allowing you to complete your program at a pace that fits your schedule. This certificate can be completed entirely online or in the classroom.

Before taking their first online course, students are required to take BMC 352 Learning Online. For a detailed description of the course and upcoming start dates, go to conted.ucalgary.ca/learningonline

CORE COURSES | 120 Hours BMC 205

Business Management | 40

BMC 172

Human Behaviour in Organizations | 40 Also Online

Students who have already completed fully online courses in the past may apply for a prerequisite waiver for BMC 352 Learning Online. To apply, you must complete the Learning Online Prerequisite Waiver Application found under Forms and Policies at conted.ucalgary.ca.

Students who complete BMC 352 Learning Online will receive 10 hours toward the optional course requirement.

BMC 165

Human Resource Management | 40

In general, most students complete this program in two to three years. Given that most students have other significant time commitments, we recommend taking no more than two courses at one time.

BMC 324 Change Management | 20

A maximum of 100 hours of advanced standing credit may be granted to students who have successfully completed equivalent courses at other institutions.

Also Online

Also Online

OPTIONAL HUMAN RESOURCE MANAGEMENT COURSES | 180 Hours BMC 316

Business Communication for Internationally Trained Professionals* | 40

BMC 155

Career Strategies | 30

BMC 273

Communicating Interculturally | 20

BMC 145

Communities of Practice in the Workplace | 20 Online

BMC 198

Compensation: Design and Practice | 30 Also Online

BMC 328 Conducting Effective Interviews | 20 BMC 212

Conflict Management | 20 Also Online

On completion of this certificate, up to 150 hours of equivalent courses may be transferred toward certificates in Marketing, Professional Management, Public Relations Management, or Security Management. The number of hours will vary based on certificate requirements and courses.

BMC 207

BMC 175

Employee Relations: Building a Positive Workplace | 20 Also Online

If a student is able to satisfy admission requirements to the U of C Faculty of Arts, Faculty of Science or Faculty of Kinesiology, this program plus 100 hours of additional specified courses can be applied to a Minor in Workplace Learning for the equivalent of one year towards an undergraduate degree.

BMC 192

Employee Relations: Policy Design and Documentation | 20

BMC 199

Ergonomics | 30

BMC 194

Harassment Investigations | 20

BMC 104

Health and Safety Management Systems: The Basics | 30 Also Online

For information on the CHRP certification process, go to www.hria.ca

BMC 286

HR Perspective on Work-life Balance | 30 Online

Currently scheduled courses for this program start on page 28.

BMC 309 Disability Management: An Integrative Approach | 30 BMC 230 Employee Benefits | 30 Also Online

Also Online

BMC 208 Human Resources Information Management | 15 Online BMC 177

International Human Resource Management | 20 Online

BMC 183

Integrated Workplace Health Management | 20

BMC 303

Introduction to Organizational Development | 40

BMC 156

Labour Relations | 30 Also Online

BMC 352

Learning Online | 10 Online

INSTRUCTION METHOD Courses are delivered in the classroom, unless indicated.

Online: Online only Also Online: Classroom or online Blended: Classroom and online

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

Creating Extraordinary Organizations: HR’s Role | 20 Also Online

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CERTIFICATES BMC 206

Management Communications: Interpersonal Skills* | 40 Also Online

BMC 288

Mediating Workplace Disputes | 20

BMC 176

Performance Improvement Through Appraisal | 20 Also Online

BMC 166

Performance Management and Training | 40 Also Online

BMC 150

Performance Measures for Organizations | 20 Also Online

BMC 299 Project Management Level 1 | 40

Students who have already completed fully online courses in the past may apply for a prerequisite waiver for Learning Online. To apply, you must complete the Learning Online Prerequisite Waiver Application found under Forms and Policies at conted.ucalgary.ca Currently scheduled courses for the Certificate in IT Fundamentals start on page 40.

BMC 178

Recruitment and Selection | 30 Also Online

CORE COURSES | 120 Hours

BMC 287

Succession Planning for the 21st Century Workforce | 20

Choose four of the following:

BMC 134

Tools for Training | 20

Pre-approved Continuing Education Credits** | Maximum 30 *Students can take either BMC 206 Management Communication or BMC 316 Business Communication for Internationally Trained Professionals. Credit will be granted for one course only. **Students may receive a maximum of 30 hours credit from pre-approved U of C Continuing Education Business Seminars and part-time English as a Second Language (ESL) classes taken in the last five years. Credit equals approximately 2/3 instruction hours to a maximum of 30 hours, i.e. a 15-hour course or seminar will give you 10 hours credit.

IT FUNDAMENTALS Also Online | 120 Hours 403.220.2988 business.conted@ucalgary.ca conted.ucalgary.ca/it

Regardless of what IT career path you choose, you will need some fundamental knowledge of computer programming, databases and development methodologies.

This Certificate in IT Fundamentals provides a solid foundation of skills and knowledge that will allow you to progress to more advanced courses and programs of study.

Courses are taught in computer labs, and online, weekday evenings.

Before taking their first online course, students are required to take Learning Online. For a detailed description of the course and upcoming start dates, go to conted.ucalgary.ca/learningonline

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ICT 710

Computer Programming Level 1 | 30

ICT 711

Computer Programming Level 2 | 30

ICT 712

Computer Programming Level 3 | 30

ICT 104

Networking and Internet Fundamentals | 30

ICT 128

Relational Databases Fundamentals | 30

MARKETING 300 Hours

100 hours of core courses and 200 hours from the list of optional courses.

Courses are delivered in classroom, online, and in blended formats allowing you to complete your program at a pace that fits your needs and schedule.

Before taking their first online course, students are required to take BMC 352 Learning Online. For a detailed description of the course and upcoming start dates, go to conted.ucalgary.ca/learningonline Students who have already completed fully online courses in the past may apply for a prerequisite waiver for BMC 352 Learning Online. To apply, you must complete the Learning Online Prerequisite Waiver Application found under Forms and Policies at conted.ucalgary.ca. Students who complete BMC 352 Learning Online will receive 10 hours toward the Optional Course requirement.

In general, most students complete this program in two to three years.

Given that most students have other significant time commitments, we recommend taking no more than two courses at one time.

403.220.2988 business.conted@ucalgary.ca conted.ucalgary.ca/marketing

Globalization and new technologies are rapidly changing the face of marketing. To have a competitive edge in today’s complex business environment, marketing professionals need to translate ideas into sales using a variety of strategies and media channels. Gain knowledge needed to plan, execute and evaluate compelling marketing campaigns.

Explore emerging technologies and best practices in the field and learn from marketing professionals who have expertise and hands-on experience in this fast-paced and constantly changing profession. With its emphasis on theory and practices, this program will appeal to people who are new to the field of marketing or eager to update and enhance their existing skills.

The Marketing Certificate is a 300-hour program. Students are required to take

“

I really value the discussion in the classroom. It’s pure energy.”

Andreas Trache. Graduate.

Marketing Management Certificate. good thinking.

TO REGISTER: PAGE 1 | SEMINARS: PAGE 9 | COURSES: PAGE 22 | DAYS: MTWRFSU

CERTIFICATES A maximum of 100 hours of advanced standing credit may be granted to students who have successfully completed equivalent courses at other institutions.

BMC 312

Social Media Essentials | 15

BMC 314

Social Media Strategies | 15

WRI 230

Strategic Writing for Public Relations and Marketing | 30 Online

On completion of this certificate, up to 150 hours of equivalent courses may be transferred toward certificates in Human Resource Management, Professional Management, Public Relations Management, or Security Management. The number of hours will vary based on certificate requirements and courses.

OPTIONAL MANAGEMENT COURSES 0 – 90 Hours

If a student is able to satisfy admission requirements to the U of C Faculty of Arts, Faculty of Science or Faculty of Kinesiology, this program plus 100 hours of additional specified courses can be applied to a Minor in Workplace Learning for the equivalent of one year towards an undergraduate degree.

· Courses from the Certificate in Professional Management (see pages 84)

Currently scheduled courses for the Marketing Certificate start on page 28.

ICT 437

Adobe Illustrator | 30

ICT 578

Adobe InDesign | 30

ICT 436

Adobe Photoshop | 30

ICT 580

HTML5 and CSS3 | 30

CORE COURSES | 120 Hours

ICT 581

HTML5 and CSS3 with jQuery | 30

ICT 343

Microsoft .NET Introduction | 30

ICT 136

Microsoft .NET Intermediate | 30

ICT 344

Microsoft .NET Active Server Pages | 30

ICT 177

Microsoft .NET Active Data Objects | 30

· Pre-approved Continuing Education Credits* | Maximum 30 *Students may receive a maximum of 30 hours credit from pre-approved U of C Continuing Education Business Seminars and part-time English as a Second Language (ESL) classes taken in the last five years.

Credit equals approximately 2/3 instruction hours to a maximum of 30 hours, i.e. a 15-hour course or seminar will give you 10 hours credit.

INSTRUCTION METHOD Courses are delivered in the classroom, unless indicated.

.NET DEVELOPMENT

Online: Online only Also Online: Classroom or online

Also Online | 120 Hours

CORE COURSES | 100 Hours

403.220.2988 business.conted@ucalgary.ca conted.ucalgary.ca/dotnet

BMC 205

Business Management | 40 Also Online

BMC 167

Marketing Principles | 40 Also Online

BMC 313

Metrics and Measurement | 20

OPTIONAL MARKETING COURSES 110 – 200 Hours BMC 319

A Practitioner’s Guide to Digital Marketing | 20

BMC 292

Corporate Event Planning | 20

BMC 185

Customer Service Excellence | 15

BMC 293

Integrated Marketing and Communications | 20

BMC 311

Internet Marketing | 15

BMC 352

Learning Online | 10

BMC 125

Marketing: Business to Business | 30

BMC 315

Marketing: Business to Consumer | 30

BMC 294 Strategic Selling | 20

Students who have already completed fully online courses in the past may apply for a prerequisite waiver for BMC 352 Learning Online. To apply, you must complete the Learning Online Prerequisite Waiver Application found under Forms and Policies at conted.ucalgary.ca

Microsoft .NET is a set of libraries and language compilers plus an Integrated Development Environment (IDE).

Together these technologies facilitate the development of programs for Windows and web environments.

Knowledge in this area is currently in high demand in the IT industry.

Using the Visual Basic language, this program will teach you what .NET is and how to use .NET’s Visual Studio to develop Windows and web applications.

Courses are taught in computer labs, and online, weekday evenings.

Before taking their first online course, students are required to take BMC 352 Learning Online. For a detailed description of the course and upcoming start dates, go to conted.ucalgary.ca/learningonline

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

Currently scheduled courses for this program are on pages 40.

OFFICE APPLICATIONS 140 Hours 403.220.2988 business.conted@ucalgary.ca conted.ucalgary.ca/office

Does your work require proficiency in Microsoft Office? Make your everyday tasks easier by taking your skills to a high level and gain a valuable credential for your resume. Offices around the world use Microsoft’s Word, Excel, PowerPoint, Access, Project, Visio, and Macros and VBA products.

This flexible program makes it possible to customize a certificate to meet your specific needs.

If you have experience in an application, you may begin your learning at the level that fits your needs. Courses are taught in computer labs, in full-day seminars from 8:30 am to 4:30 pm.

Courses have been developed at a level that meets Microsoft certification criteria. To learn more about Microsoft Certification in Word, Excel, PowerPoint, or Access, go to page 97.

Currently scheduled courses for this certificate start on page 37.

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CERTIFICATES CORE PROGRAM | 10 COURSES 140 Hours Ten courses are required. A minimum of one course must be chosen from each of four streams: Access, Excel, PowerPoint and Word. The remaining requirement of six courses may be taken from any stream or Optional Courses.

WORD ICT 412

Microsoft Word Level 1 | 14

ICT 413

Microsoft Word Level 2 | 14

ICT 414

Microsoft Word Level 3 | 14

EXCEL ICT 415

Microsoft Excel Level 1 | 14

ICT 416

Microsoft Excel Level 2 | 14

ICT 417

Microsoft Excel Level 3 | 14

POWERPOINT ICT 456

Microsoft PowerPoint Levels 1 and 2 | 14

ACCESS ICT 420

Microsoft Access Level 1 | 14

ICT 421

Microsoft Access Level 2 | 14

ICT 422

Microsoft Access Level 3 | 14

OPTIONAL COURSES ICT 454

Microsoft Outlook Levels 1 and 2 | 14

ICT 582

Microsoft Project Levels 1 and 2 | 14

ICT 457

Microsoft Visio Levels 1 and 2 | 14

ICT 427

Microsoft Macros and VBA Level 1 | 14

ICT 428

Microsoft Macros and VBA Level 2 | 14

PROFESSIONAL MANAGEMENT Also Online | 300 Hours 403.220.2988 business.conted@ucalgary.ca conted.ucalgary.ca/management

Are you hoping to move into management, enhance your business knowledge and skills, change employment, or build on your degree? A Certificate in Professional Management is your ticket to success. Many of the courses in the program have been accepted for continuing education credits with Alberta Insurance Council, and Canadian Institute of Management.

For a complete list of accrediting associations, please see our website at conted.ucalgary.ca You must complete the core courses and choose one of six streams in the program.

The Certificate in Professional Management — General explores key areas of business, management and leadership. Learn effective business strategies and develop practical skills that foster communication, teamwork and problem solving.

Gain real world knowledge from industry professionals that you can immediately apply to your workplace.

This certificate can be achieved completely online or in the classroom.

“

The Certificate in Professional Management — Professional Engineers and Geoscientists (PEG) is designed for practising engineers who want to broaden their skills in the areas of management and leadership. Learn core concepts of business that will enhance your career and give you an edge in today’s competitive workplace. The Professional Management Certificate — PEG can only be awarded after membership in APEGA is confirmed.

The Certificate in Professional Management — Economic Developers combines community economic development courses offered through Economic Developers Alberta with Continuing Education’s business and management courses. You will expand your knowledge of economics and business strategy, and develop leadership skills that foster effective communication, teamwork and problem solving.

This certificate will only be awarded after membership in Economic Developers Alberta is confirmed. You may become a member at any point in the program. This certificate program is excellent preparation to write the Ec.D professional designation exam.

The Strategic Management program has proven to be a very powerful resource for me. It’s given me many tools to work with and has enabled me to do my job better.”

Abel Pagaling. Graduate.

Certificate in Professional Management specializing in Strategic Management. good thinking.

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TO REGISTER: PAGE 1 | SEMINARS: PAGE 9 | COURSES: PAGE 22 | DAYS: MTWRFSU

CERTIFICATES The Certificate in Professional Management specializing in Construction Management develops the competencies needed to effectively manage construction projects.

The program focuses on the legal, regulatory and technical aspects of construction while developing the skills and knowledge you need in business, management and interpersonal relations. It is designed for junior management, job supervisors, professional engineers, architects, technicians, planners, estimators and surveyors in the construction industry.

The Certificate in Professional Management specializing in Risk Management will give you the knowledge and skills necessary to identify the role and scope of risk management, to identify and measure exposure to loss, and to develop strategies and methods of handling risk. This stream focuses on the process of analyzing and minimizing exposure to risk while conserving an organization’s human, financial, and physical assets. Courses can be used in order to achieve the Canadian Risk Management designation (CRM), which is recognized by the Risk and Insurance Management Society, Inc. The Certificate in Professional Management specializing in Strategic Management is designed to assist you in setting strategic directions for your organization or department by anticipating trends and preparing for future opportunities in today’s rapidly changing economy. You will learn how to establish an organization’s overall goals and objectives, as well as the policies and activities that are formulated, implemented and controlled to achieve these goals and objectives.

The Certificate in Professional Management, any stream, is a 300hour program. Students are required to take 120 hours of core courses. The remaining 180 hours are specified according to the stream chosen.

Courses are delivered in classroom, online, and blended formats allowing you to complete your program at a pace that fits your needs and schedule. The following programs can be completed entirely in the classroom or online: · Professional Management — General · Professional Management — PEG · Professional Management — Economic Developers Before taking your first online course, you are required to take BMC 352 Learning Online. For a detailed description of the course and upcoming start dates, go to conted.ucalgary.ca/learningonline Students who have already completed fully online courses in the past may apply for a prerequisite waiver for BMC 352 Learning Online. To apply, you must complete the Learning Online Prerequisite Waiver Application found under Forms and Policies at conted.ucalgary.ca. In all streams, except Professional Management — Economic Developers, students who complete BMC 352 Learning Online will receive 10 hours credit toward the optional course requirement.

In general, most students complete this program in two to three years.

Given that most students have other significant time commitments, we recommend taking no more than two courses at one time.

A maximum of 100 hours of advanced standing credit may be granted to students who have successfully completed equivalent courses at other institutions.

On completion of this certificate, up to 150 hours of equivalent courses may be transferred towards certificates in Environmental Management; Health, Safety and Environment; Human Resource Management; Marketing; Professional Management; Public Relations Management; or Security Management. Up to 120 hours may be transferred toward the Project Management Fundamentals Certificate.

The number of hours will vary based on certificate requirements and courses.

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

If a student is able to satisfy admission requirements to the U of C Faculty of Arts, Faculty of Science or Faculty of Kinesiology, this program plus 100 hours of additional specified courses can be applied to a Minor in Workplace Learning for the equivalent of one year towards an undergraduate degree.

Currently scheduled courses for these certificates start on page 28.

INSTRUCTION METHOD Courses are delivered in the classroom, unless indicated.

Online: Online only Also Online: Classroom or online Blended: Classroom and online

CORE COURSES FOR ALL PROFESSIONAL MANAGEMENT STREAMS | 120 Hours BMC 205

Business Management | 40

BMC 172

Human Behaviour in Organizations | 40 Also Online

Also Online

And 40 hours from one of the following BMC 316

Business Communications for Internationally Trained Professionals | 40

BMC 206 Management Communications: Interpersonal Skills | 40 Also Online

PROFESSIONAL MANAGEMENT STREAMS CHOOSE ONE: PROFESSIONAL MANAGEMENT — GENERAL Core Courses: 120 Hours Optional Courses: 180 Hours

PROFESSIONAL MANAGEMENT — PROFESSIONAL ENGINEERS AND GEOSCIENTISTS (PEG) Core Courses: 120 Hours Optional Courses: 180 Hours

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CERTIFICATES PROFESSIONAL MANAGEMENT — ECONOMIC DEVELOPERS Core Courses: 120 Hours Optional Courses: 180 Hours · Continuing Education Courses Minimum 150 Hours:

PROFESSIONAL MANAGEMENT SPECIALIZING IN RISK MANAGEMENT Core Courses: 120 Hours Specialization Courses: 120 Hours BMC 326 Risk Assessment and Treatment | 40

BMC 160 Business Strategy | 40 Blended

BMC 182 Risk Financing | 40

BMC 180 Community Relations | 20 BMC 171 Economics for Business | 40

BMC 327 Risk Management and Principles | 40

BMC 223 G overnment Relations | 30 Online

Optional Courses: Minimum 60 Hours

BMC 165 Human Resource Management | 40 Also Online

BMC 174 Leadership Fundamentals | 40 Also Online

BMC 167 Marketing Principles | 40 Also Online

· Community Economic Development Courses | Maximum 30 hours Note: Credit for these courses equals 2/3 of the instruction hours to a maximum of 30 hours. A 15hour course will give you 10 hours credit.

BMC 336 Business Investment Attraction | 15 Online BMC 335 Business Retention and Expansion | 15 Online BMC 325 Economic Development: Establishing the Foundation | 15 Online

PROFESSIONAL MANAGEMENT SPECIALIZING IN CONSTRUCTION MANAGEMENT Core Courses: 120 Hours Specialization Courses: 120 Hours from the following:

BMC 241

Communicate to Influence and Persuade | 20

BMC 273

Communicating Interculturally | 20

BMC 214

Communication Strategies for Leading Groups | 20

BMC 180

Community Relations | 20

BMC 198

Compensation: Design and Practice | 30 Also Online

BMC 328 Conducting Effective Interviews | 20 BMC 212

Conflict Management | 20 Also Online

BMC 102

PROFESSIONAL MANAGEMENT SPECIALIZING IN STRATEGIC MANAGEMENT

Construction Contract Law and Documents | 40

BMC 110

Construction Costing | 40

BMC 243

Core Courses: 120 Hours Specialization Courses: 120 Hours from the following:

Control Systems in Construction Projects | 40

BMC 292

Corporate Event Planning | 20

BMC 279

Corporate Social Responsibility | 20

BMC 103

Business Finance | 40

BMC 207

BMC 160

Business Strategy | 40 Blended

Creating Extraordinary Organizations: HR’s Role | 20 Also Online

BMC 171

Economics for Business | 40

BMC 269

Creativity Tools for the Workplace | 15

BMC 161

Strategic Planning | 40 Also Online

BMC 209 Crime in the Workplace | 20 Online

Optional Courses: Minimum 60 hours

BMC 185

Customer Service Excellence | 15

BMC 332

Cybercrime Prevention NEW | 30 Online

PROFESSIONAL MANAGEMENT OPTIONAL COURSES

ADL 129

A complete list of options follows. If you are unable to find a specific course, it is likely tentatively scheduled to run in the next academic year. Currently scheduled courses start on page 28.

BMC 171

BMC 319

A Practitioner’s Guide to Digital Marketing | 20 Accounting Fundamentals | 40

Designing Learning | 40 Online

BMC 309 Disability Management: An Integrative Approach | 30 Also Online

Economics for Business | 40 Also Online

BMC 200 Emergency Planning for Industry | 20 Online

BMC 115

Emotional Intelligence: The Leader’s Advantage | 15

BMC 102

Construction Contract Law and Documents | 40

BMC 162

BMC 110

Construction Costing | 40

BMC 220 Avoiding Construction Disputes | 20

BMC 242

Employee Communications | 20

BMC 243

Control Systems in Construction Projects | 40

BMC 146

Brains, Beliefs and Behaviours in Business | 15

BMC 175

Employee Relations: Building a Positive Workplace | 20 Also Online

BMC 299 Project Management: Level I | 40

BMC 103

Business Finance | 40

BMC 192

Optional Courses: Minimum 60 hours

BMC 117

Business Law | 40

Employee Relations: Policy Design and Documentation | 20

BMC 205

Business Management | 40

BMC 169

Environmental Stewardship and Sustainability | 30

Also Online

BMC 230 Employee Benefits | 30 Also Online

Also Online

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BMC 160

Business Strategy | 40 | Blended

BMC 199

Ergonomics | 30

BMC 155

Career Strategies | 30

ADL 213

Ethics for Professional Practice | 30

BMC 324

Change Management | 20

BMC 137

BMC 106

Coaching: Inspiring Excellence in Others | 15

Fraud Prevention, Detection and Investigation | 20 Online

TO REGISTER: PAGE 1 | SEMINARS: PAGE 9 | COURSES: PAGE 22 | DAYS: MTWRFSU

CERTIFICATES BMC 138

Global Warming and Climate Change | 15

BMC 176

Performance Improvement Through Appraisal | 20 Also Online

BMC 223

Government Relations | 30 Online

BMC 166

BMC 194

Harassment Investigations | 20

Performance Management and Training | 40 Online

Online

BMC 150

BMC 104

Health and Safety Management Systems: The Basics | 30 Also Online

Performance Measures for Organizations | 20 Also Online

BMC 127

Personnel Security | 20 Online

BMC 286 BMC 172 BMC 165

HR Perspective on Work-life Balance | 30 Online

BMC 250 Physical Security Planning | 40

Human Behaviour in Organizations | 40 Also Online

WRI 130

Human Resource Management | 40

BMC 299 Project Management: Level I | 40

Online

Professional Writing Basics | 40 Also Online

Also Online

Also Online

BMC 208 Human Resources Information Management | 15 Online

BMC 266 Project Management: Level II | 40 BMC 119

Public Relations | 40 Also Online

BMC 311

Internet Marketing | 15

BMC 178

Recruitment and Selection | 30

BMC 126

Information Security Basics | 30

BMC 293

Integrated Marketing and Communications | 20

BMC 326 Risk Assessment and Treatment | 40

BMC 183

Integrated Workplace Health Management | 20

BMC 327 Risk Management and Principles | 40

BMC 177

International Human Resource Management | 20 Online

BMC 159

Security Administration | 40 Online

BMC 109

Issues Management and Risk/Crisis Communications | 30

BMC 236

Security Law | 40 | Online

BMC 312

Social Media Essentials | 15

BMC 314

Social Media Strategies | 15

BMC 161

Strategic Planning | 40 Also Online

BMC 156

Labour Relations | 30 Also Online

BMC 290 Leadership in Project Management | 40

Also Online

BMC 182 Risk Financing | 40

BMC 174

Leadership Fundamentals | 40

BMC 318 Strategic Planning for Public Relations | 30

Also Online

BMC 294 Strategic Selling | 20

BMC 352

Learning Online | 10 Online

BMC 287

BMC 188

Managing Investigations | 30 Online

Succession Planning for the 21st Century Workforce | 20

BMC 167

Marketing Principles | 40 Also Online

BMC 134

Tools for Training | 20

BMC 125

Marketing: Business to Business | 30

BMC 251

Violence in the Workplace | 15

BMC 315

Marketing: Business to Consumer | 30

BMC 132

Media Relations | 20

BMC 288

Mediating Workplace Disputes | 20

BMC 163

Mental Mastery | 30

BMC 313

Metrics and Measurement | 20

ADL 114

Moving Workplace Learning Online | 20 Online

BMC 197

Occupational Hygiene: The Basics | 40

Online

Pre-approved Continuing Education Credits* | Maximum 30 *Students may receive a maximum of 30 hours credit from pre-approved U of C Continuing Education Business Seminars and part-time English as a Second Language (ESL) classes taken in the last five years. Credit equals approximately 2/3 instruction hours to a maximum of 30 hours, i.e. a 15-hour course or seminar will give you 10 hours credit.

Also Online

BMC 349 Oil and Gas Operations Accounting NEW | 20 BMC 298

Oil Sands: Overview, Environmental Impacts and Regulation | 30

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

PROFESSIONAL WRITING Online | 200 Hours 403.220.2952  writing@ucalgary.ca conted.ucalgary.ca/writing

Three writing certificate programs are offered through Continuing Education. Professional Writing specializing in Business and Technical Writing, and Professional Writing specializing in Marketing and Public Relations are outlined here. A Creative Writing Certificate is also offered and information can be found on page 73.

Some courses in the Professional Writing certificate programs overlap with the Creative Writing Certificate, making it possible for students to apply credits to both programs.

Are you a professional who writes in business, industry, education, engineering, medicine, science, or elsewhere? Are you looking to apply your clinical or research expertise to your writing? Are you a technical writer, copywriter, corporate writer, proposal writer, science writer, web writer or other writer? If so, and you want to gain valuable skills in these areas, the Professional Writing Certificate may be perfect for you.

Writing is a core job competency that falls under the broader category of communication and is required in numerous careers world-wide. Due to the prevalence of new technologies, which often require an abundance of writing, solid competencies are sought after more than ever before.

You will learn and improve numerous skills from basic to more advanced writing including composition, grammar, copy editing, proofreading and specific techniques related to your field of work.

This online, flexible and interactive program will allow you to learn the theory behind your writing as well as allow time to write practice documents and receive feedback.

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CERTIFICATES The certificate can be achieved entirely online. All students must complete the four core courses and two courses from one specialization, and one optional course to meet the 200-hour requirement. It is strongly recommended that core courses be completed before taking additional courses.

MARKETING AND PUBLIC RELATIONS | 60 Hours

In this certificate, BMC 352 Learning Online is a required course that must be taken before any other courses. For a detailed description of the course and upcoming start dates, go to conted.ucalgary.ca/learningonline

PROFESSIONAL WRITING OPTIONAL COURSES

Students who have already completed fully interactive online courses in the past may be eligible for advanced standing. To apply, you must complete the Application for Advanced Standing found under Forms and Policies at conted.ucalgary.ca. There is a non-refundable fee for this prior learning assessment.

Please note: Students are expected to have university-level English writing skills including grammar, vocabulary and basic writing experience. For those needing these skills, the course WRI 110 Writing Well should be taken as the first course in the program.

Currently scheduled courses for these programs start on page 65.

CORE COURSES | 110 Hours BMC 352 Learning Online | 10 WRI 110

Writing Well | 30

WRI 120

Copy Editing and Proofreading | 30

WRI 130

Professional Writing Basics | 40

PROFESSIONAL WRITING SPECIALIZATIONS CHOOSE ONE: BUSINESS AND TECHNICAL WRITING | 60 Hours WRI 215

Technical Writing and Documentation | 30

WRI 220

Document Design | 30

WRI 230

Strategic Writing for Public Relations and Marketing | 30

WRI 240

Copywriting: Words That Sell | 30

Plus a minimum of 30 hours from Professional Writing Optional Courses.

WRI 215

Technical Writing and Documentation | 30

WRI 220

Document Design | 30

WRI 230

Strategic Writing for Public Relations and Marketing | 30

WRI 240

Copywriting: Words That Sell | 30

WRI 250

Medical Writing | 30

WRI 260

Science Writing | 30

WRI 270

Grants, Sales and Funding Proposals | 30

ADL 310

Social Media and More | 30

WRI 320

Writing Tools | 30

PROJECT MANAGEMENT FUNDAMENTALS 200 Hours 403.220.2988 business.conted@ucalgary.ca conted.ucalgary.ca/project

In an increasingly competitive market, efficient and effective project management is essential to the success and viability of today’s businesses. The Project Management Fundamentals Certificate explores the core principles of project management as documented in A Guide to the Project Management Body of Knowledge Guide (PMBOK® Guide) — Fifth Edition.

This program will prepare you to move into a project management role by giving you the tools and techniques required, and expanding your leadership abilities.

Learn the competencies required to move a project through the project life cycle phases of conceptualization, initiation, planning, execution, control, and closing. Explore the core principles of project management, quality management, procurement management and dynamic leadership.

Learn best practices in the project management discipline and gain the essential skills needed to apply these practices in a real-world setting.

This certificate will be of value to those contemplating a career change or new to the project management industry; interested in developing a knowledge base and learning introductory skills in project management; working in project teams or task forces; or preparing for the Project Management Professional (PMP)® designation or the Certified Associate in Project Management (CAPM)® designation.

Daytime, evening and weekend classes are offered on the main and downtown campuses.

This is a 200-hour program. Students are required to take 165 hours of core courses and 35 hours from the optional courses and seminars list.

In general, most students complete this program in less than two years.

Given that most students have other significant time commitments, we recommend taking no more than two courses at one time.

On completion of this certificate, up to 120 hours of equivalent courses may be transferred towards certificates in Marketing, Professional Management, and Public Relations Management. The number of hours will vary based on certificate requirements and courses.

A maximum of 60 hours of advanced standing credit may be granted to students who have successfully completed equivalent courses at other institutions.

Currently scheduled courses for this program start on page 60.

Plus a minimum of 30 hours from Professional Writing Optional Courses.

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TO REGISTER: PAGE 1 | SEMINARS: PAGE 9 | COURSES: PAGE 22 | DAYS: MTWRFSU

CERTIFICATES CORE COURSES | 165 Hours BMC 299 Project Management: Level I | 40 BMC 266 Project Management: Level II | 40 BMC 290 Leadership in Project Management | 40 BMC 300 Project Quality Management | 15 BMC 301

Procurement and Contract Management | 15

BMC 302

Project Management: HR and Communication | 15

OPTIONAL COURSES AND SEMINARS | 35 Hours BMC 348 Agile Project Management: The Basics | 7.5 BMC 220 Avoiding Construction Disputes | 20 BMC 333

Building the Project Management Office | 7.5

BMC 321

Legal and Ethical Issues for Project Managers | 15

BMC 323

Project Management and Risk | 7.5

BMC 308 Project Management Professional (PMP)® Exam Preparation Workshop | 40 BMC 322

Project Planning: Hit the Ground Running | 7.5

BMC 347 Rightsourcing in IT for Project Managers | 7.5 BMC 320

Risk Navigation: Strategies for Major Capital Projects | 15

BMC 334

SAP Project Management | 7.5

PUBLIC RELATIONS MANAGEMENT 300 Hours 403.220.2988 business.conted@ucalgary.ca conted.ucalgary.ca/pr

PR professionals are strategic thinkers and planners, skilled communicators, and leaders who help their organizations build and maintain relationship and realize their goals.

Established or aspiring practitioners can develop their skills and knowledge through this certificate program, which

is taught by PR and communications professionals actively working in the field.

This certificate is offered in cooperation with the Calgary chapters of the International Association of Business Communicators and the Canadian Public Relations Society.

If a student is able to satisfy admission requirements to the U of C Faculty of Arts, Faculty of Science or Faculty of Kinesiology, this program plus 100 hours of additional specified courses can be applied to a Minor in Workplace Learning for the equivalent of one year towards an undergraduate degree.

The Public Relations Management Certificate is a 300-hour program.

Students are required to take 120 hours of core courses and 180 hours of optional courses.

Currently scheduled courses for the Public Relations Management Certificate start on page 28. If you cannot find a course, it is likely scheduled for an upcoming session.

Courses are delivered in classroom, online, and blended formats allowing you to complete your program at a pace that fits your needs and schedule.

INSTRUCTION METHOD

Before taking their first online course, students are required to take BMC 352 Learning Online. For a detailed description of the course and upcoming start dates, go to conted.ucalgary.ca/learningonline Students who have already completed fully online courses in the past may apply for a prerequisite waiver for BMC 352 Learning Online. To apply, you must complete the Learning Online Prerequisite Waiver Application found under Forms and Policies at conted.ucalgary.ca. Students who complete BMC 352 Learning Online will receive 10 hours toward the Optional Management Course requirement.

In general, most students complete this program in two to three years.

Given that most students have other significant time commitments, we recommend taking no more than two courses at one time.

A maximum of 100 hours of advanced credit may be granted to students who have successfully completed equivalent courses at other institutions.

On completion of this certificate, up to 150 hours of equivalent courses may be transferred towards certificates in: Human Resource Management, Marketing, Professional Management, and Security Management. The number of hours will vary based on certificate requirements and courses.

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

Courses are delivered in classroom format, unless indicated.

Online: Online only Also Online: Classroom or online Blended: Classroom and Online

CORE COURSES | 120 Hours BMC 205

Business Management | 40 Also Online

BMC 172

Human Behaviour in Organizations | 40 Also Online

BMC 119

Public Relations | 40 Also Online

OPTIONAL PUBLIC RELATIONS COURSES | 110 – 180 Hours BMC 180

Community Relations | 20

BMC 292

Corporate Event Planning | 20

BMC 279

Corporate Social Responsibility | 20

BMC 242

Employee Communications | 20

BMC 223

Government Relations | 30 Online

BMC 293

Integrated Marketing and Communications | 20

BMC 311

Internet Marketing | 15

BMC 109

Issues Management and Risk/Crisis Communications | 30

BMC 132

Media Relations | 20

BMC 313

Metrics and Measurement | 20

BMC 312

Social Media Essentials | 15

BMC 314

Social Media Strategies | 15

BMC 318

Strategic Planning for Public Relations | 30

WRI 230

Strategic Writing for PR and Marketing | 30 Online

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CERTIFICATES OPTIONAL MANAGEMENT COURSES 0 – 70 Hours · BMC 352 Learning Online | 10 Online · Courses from the Certificate in Professional Management (see page 85)

Currently scheduled courses for the Real Estate Development certificate start on page 62. If you do not see a course, it is likely scheduled for an upcoming session.

The Canadian Home Builders’ Association — Calgary Region recognizes the Certificate Program in Real Estate Development as fostering the development of professionalism and expertise for those who choose real estate development as their occupation.

REAL ESTATE DEVELOPMENT

CORE COURSES | 54 Hours CPE 119

Real Estate Development and Finance | 18

126 Hours

CPE 118

403.220.2988 business.conted@ucalgary.ca conted.ucalgary.ca/realestate

Real Estate Development and the Planning Process | 18

CPE 112

Real Estate Marketing | 18

Real estate development requires expertise in management, finance, engineering, urban planning, design, project management and architecture. The Certificate in Real Estate Development incorporates all of these disciplines. As a student in this program, you will gain insight into the development process for various types of properties, including residential, commercial, and industrial. You will learn from instructors who are academics and professionals with extensive real-life experience in this demanding field.

Their local perspective on real estate development will provide you with a realistic and practical understanding of the complexities of real estate development in Calgary and beyond.

All students take 54 hours of core courses and a minimum of four electives. Courses are taught in classroom format, days or evenings, at the University of Calgary Downtown Campus. It is possible to complete this certificate in one to two years, based on taking one or two courses per session.

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Online | 300 Hours 403.220.2988 business.conted@ucalgary.ca conted.ucalgary.ca/security

· Pre-approved Continuing Education Credits* | Maximum 30 *Students may receive a maximum of 30 hours credit from pre-approved U of C Continuing Education Business Seminars and part-time English as a Second Language (ESL) classes taken in the last five years.

Credit equals approximately 2/3 instruction hours to a maximum of 30 hours, i.e. a 15-hour course or seminar will give you 10 hours credit.

SECURITY MANAGEMENT

ELECTIVE COURSES | 72 Hours CPE 141

Advanced Finance and Corporate/ Legal Structures | 18

CPE 110

Affordable Housing Development | 18

CPE 185

Mixed-Use Real Estate Development | 18

CPE 115

GIS for Real Estate Development | 18

CPE 106

Master-Planned Community Development | 18

CPE 127

Models for Suburban Development | 18

CPE 103

Multi-Residential Development | 18

CPE 111

Real Estate Law | 18

CPE 121

Resort Development | 18

CPE 151

Real Estate Development Environmental Site Assessment | 18

CPE 150

Sales Management and Strategies for Real Estate Development | 18

CPE 206

Commercial Real Estate Development | 18

In today’s complex business environment, security and safety has never been more important. Learn how to manage complex security issues while protecting an organization’s people, property and information. A solid base of current practices and knowledge relevant to the security management field will ensure you are ready to respond to emergencies and threats while minimizing risks. Be ready for the challenges ahead.

This certificate will be of value to: individuals looking to move into the security field, employees who wish to move into a management role within their company, and individuals whose duties have been changed and now incorporate security functions.

This certificate is offered in cooperation with the Calgary (www.asis162.org) and Edmonton (www.asisedmonton.org) chapters of ASIS International.

Course curriculum is aligned with the competencies required by the industry leader ASIS, for the Certified Protection Professional CPP industry designation.

The Security Management Certificate is a 300-hour program. Students are required to take 80 hours of core courses and 220 hours of optional courses.

Courses are delivered primarily online. Before taking their first online course, students are required to take BMC 352 Learning Online. For a detailed description of the course and upcoming start dates, go to conted.ucalgary.ca/learningonline Students who have already completed fully online courses in the past may apply for a prerequisite waiver for BMC 352 Learning Online. To apply, you must complete the Learning Online Prerequisite Waiver Application found under Forms and Policies at

TO REGISTER: PAGE 1 | SEMINARS: PAGE 9 | COURSES: PAGE 22 | DAYS: MTWRFSU

CERTIFICATES conted.ucalgary.ca. Students who complete BMC 352 Learning Online will receive 10 hours toward the Optional Management Course requirement.

BMC 126

In general, most students complete this program in two to three years.

Given that most students have other significant time commitments, we recommend taking no more than two courses at one time.

BMC 250 Physical Security Planning | 40

On completion of this certificate, up to 150 hours of equivalent courses may be transferred toward certificates in Human Resource Management, Marketing, Professional Management, or Public Relations Management. The number of hours will vary based on certificate requirements and courses.

If a student is able to satisfy admission requirements to the U of C Faculty of Arts, Faculty of Science or Faculty of Kinesiology, this program plus 100 hours of additional specified courses can be applied to a Minor in Workplace Learning for the equivalent of one year towards an undergraduate degree.

Information Security Basics | 30 Online

BMC 188

Managing Investigations | 30 Online

BMC 127

Personnel Security | 20 Online Online

BMC 159

Security Administration | 40 Online

BMC 236

Security Law | 40 Online

BMC 251

Violence in the Workplace | 15 Online

OPTIONAL MANAGEMENT COURSES | 0–70 HOURS BMC 352 Learning Online | 10 Online · Courses from the Certificate in Professional Management (see pages 85) · Pre-approved Continuing Education Credits* | Maximum 30 *Students may receive a maximum of 30 hours credit from pre-approved U of C Continuing Education Business Seminars and part-time English as a Second Language (ESL) classes taken in the last five years. Credit equals approximately 2/3 instruction hours to a maximum of 30 hours, i.e. a 15-hour course or seminar will give you 10 hours credit.

Currently scheduled courses for this program start on page 28.

INSTRUCTION METHOD Courses are delivered in the classroom, unless indicated.

Online: Online only Also online: Classroom or online

CORE COURSES | 80 Hours BMC 205

Business Management | 40 Also Online

BMC 172

Human Behaviour in Organizations | 40 Also Online

OPTIONAL SECURITY MANAGEMENT COURSES | 150 – 220 Hours BMC 209 Crime in the Workplace | 20 Online BMC 332

Cybercrime Prevention NEW | 30 Online

BMC 200 Emergency Planning for Industry | 20 Online

BMC 137 BMC 194

Fraud Prevention, Detection and Investigation | 20 Online

SPANISH LANGUAGE AND CULTURE 120 or 250 Hours 403.220.2952 language@ucalgary.ca conted.ucalgary.ca/spanish

Currently, some 350 million people speak Spanish, making it the fourth most commonly spoken language in the world. Whether you want to learn Spanish to enhance your travel experience, for career or educational purposes, or simply because you have a passion for the language and culture, this program may be right for you.

Spanish Language and Culture Certificate—Level 1 is designed for individuals with little or no background in Spanish. You learn the foundations of the language by focusing on all four skills: reading, writing, speaking and listening.

Harassment Investigations | 20

By the end of the program, you should have a solid base of oral and written skills for communicating in Spanish.

Before enrolling in this certificate, students must have completed University of Calgary Continuing Education course SPA 101 Spanish 1 or its equivalent and, from there, will move through subsequent levels. Students are required to complete a total of 120 hours of required courses in order to graduate.

Spanish Language and Culture Certificate — Level 2 builds on the skills acquired in the Level 1 certificate.

You will continue to improve your grammar, build vocabulary, and further develop conversational abilities. By the end of the program, you should be able to communicate fluently at an intermediate level and have a solid understanding of cultural aspects. In addition to courses, this level includes an experiential learning component that can include activities in academic, cultural, social, or fine arts settings.

Before enrolling in the Level 2 certificate, students must have completed the Spanish Language and Culture Certificate — Level 1. Students are required to complete a total of 120 hours of required courses and an experiential learning component in order to graduate.

Students who take at least one course per semester can complete each certificate in approximately a year and a half. A fast-track option is also available (twice per week classes) for those who wish to complete the Level 1 certificate within a year.

Courses are delivered in the classroom, evenings and weekends.

Currently scheduled courses for this program start on page 53.

SPANISH LANGUAGE AND CULTURE CERTIFICATE — LEVEL 1 | 120 Hours Prerequisite: SPA 101 Spanish 1, or equivalent SPA 102

Spanish 2 | 30

SPA 103

Spanish 3 | 30

SPA 104

Spanish 4 | 30

SPA 410

Spanish Conversation 1 | 30

Also Online

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

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CERTIFICATES SPANISH LANGUAGE AND CULTURE CERTIFICATE — LEVEL 2 | 130 HOURS Prerequisite: Spanish Language and Culture Certificate—Level 1 SPA 105

Spanish 5 | 30

SPA 106

Spanish 6 | 30

SPA 107

Spanish 7 | 30

SPA 420 Spanish Conversation 2 | 30 SPA 119

Spanish—Experiential Learning Component | 10

TEACHING SECOND LANGUAGES Online | 130 Hours or 250 Hours 403.220.2952 tslinfo@ucalgary.ca conted.ucalgary.ca/tsl

Opportunities abound in teaching second languages. If you are teaching or want to teach second languages in Canada or abroad, our flexible certificate programs are ideal for you. These part-time programs offer an innovative curriculum delivered by university-calibre experts.

Programs offered online can be taken from anywhere with a computer and reliable Internet connection.

This certificate can be tailored to meet your specific needs. It is available in two specializations: Teaching English as a Second Language (TESL), and Teaching International and Heritage Languages (TIHL). Both specializations are available in two levels. The TESL program corresponds with the TESL Canada requirements for Standard 1 and Standard 2 certification.

If you are a new or aspiring teacher looking for immediate classroom application, here or abroad, start with the Level 1 certificate. It will give you the fundamentals of teaching second languages, classroom basics and knowledge of teaching skills and systems to work in the field with confidence.

For those wanting to gain a more indepth understanding of language theory and expand upon practical classroom skills, take the four required courses from TSL Level 1 plus four additional

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intermediate courses. This will provide 250 hours of comprehensive study for those wanting to proceed to the next level of competencies in the TSL field.

TEACHING SECOND LANGUAGE — LEVEL 1

Courses are online, although some IHL specialization courses are offered in the classroom. Students who take one or two courses per session can complete Level 1 in one year, and Level 2 in approximately two to three years.

TEACHING SECOND LANGUAGE SPECIALIZATIONS

Before taking their first online course, students are required to take BMC 352 Learning Online. For a detailed description of the course and upcoming start dates, go to conted.ucalgary.ca/learningonline Students who have already completed fully online courses in the past may apply for a prerequisite waiver for BMC 352 Learning Online. To apply, you must complete the Learning Online Prerequisite Waiver Application found under Forms and Policies at conted.ucalgary.ca

Online | 130 Hours

CHOOSE ONE: SPECIALIZING IN TEACHING ENGLISH AS A SECOND LANGUAGE (TESL) Online TSL 120

TSL Fundamentals — ESL | 40

TSL 121

Teaching Skills and Systems 1 ESL | 30

TSL 122

Teaching Skills and Systems 2 ESL | 30

TSL 108

Linguistic Structures | 30

Optional | 20 Hours: TSL 109

Teaching Practicum — ESL | 20 Required for TESL Canada certification

SPECIALIZING IN TEACHING INTERNATIONAL AND HERITAGE LANGUAGES (TIHL) ONLINE

LANGUAGE REQUIREMENTS

TSL 127

TSL Fundamentals — IHL | 40

TESL: English If your first language is not English, you must satisfy University of Calgary English Language Proficiency requirements. See ucalgary.ca/admissions/elp

TSL 128

Teaching Skills and Systems 1 IHL | 30

TSL 129

Teaching Skills and Systems 2 IHL | 30

TSL 108

Linguistic Structures | 30

DEGREE REQUIREMENTS Some teaching positions in Canada and abroad require a degree. TESL Canada requires a University degree (any major) for Standard 1 and 2 Certification.

PRACTICUM REQUIREMENT — TESL ONLY Students seeking TESL Canada Certification must take the teaching practicum that can be arranged for Calgary area residents. A stand-alone practicum may be arranged for distance students. Please call us for details.

TEACHING SECOND LANGUAGE — LEVEL 2 Online | 250 Hours Prerequisite: Teaching Second Language Level 1 | 130 TSL 124

TSL — Level 2 | 30

TSL 104

TSL — Methodology | 30

TSL 125

Assessment and Materials Development | 30

TSL 126

Culture in Language Teaching | 30

Optional | 20 Hours: TSL 109

Teaching Practicum — ESL | 20 Required only for TESL Canada certification

Currently scheduled courses for this program start on page 63.

TO REGISTER: PAGE 1 | SEMINARS: PAGE 9 | COURSES: PAGE 22 | DAYS: MTWRFSU

CERTIFICATES VISUAL DESIGN 250 Hours 403.220.2952 adedlife@ucalgary.ca conted.ucalgary.ca/visualdesign

If you work in a visually creative field, the Certificate in Visual Design will be an ideal addition to your resume.

The program spans many aspects of design, including interior design and decorating, photography, graphic design, and fine art. Students gain a basic understanding and practical knowledge of visual design principles.

This program is an excellent opportunity for individuals who already have some design experience but are looking for a way to expand their knowledge and, at the same time, formalize their experience and expertise within a certificate framework.

To complete the Certificate in Visual Design, a minimum of 250 hours of credit is required, comprising 120 hours of core credit and 130 hours of optional course credit.

Students may choose to take the certificate without a specialization, or may take a specialization in: Art Theory and Practice, Interior Design, or Photography. To complete a certificate with a specialization, you must choose a minimum of 80 hours from the specialization stream of options.

Students who take one or two courses per session can complete the certificate in approximately three years. Courses are taught in classroom format, typically evenings and weekends.

On completion of the Certificate in Visual Design, you may transfer up to 120 hours of credit toward the Certificate in Graphic Design (see page 79). (If, through the Certificate in Visual Design, you complete five courses — 150 hours — that apply to the Certificate in Graphic Design, you will be required to complete the remaining 90 hours from the Certificate in Graphic Design and take an additional 30 hours from optional courses in the Certificate in Visual Design.)

Students wishing to pursue a second Visual Design certificate with a specialization will transfer 120 hours of core courses. Students must complete a minimum of 80 hours within the specialization stream of courses plus an additional 50 hours of optional course credit. Students pursuing this must work with the program manager prior to admission in order to establish a program plan.

ART 112

Drawing and Painting from the Masters | 30

ART 108

Explorations with Watercolour | 30

ART 107

From Drawing to Watercolour | 30

ART 122

Graphic Design 1 | 30

ART 319

How Psychology Can Improve Your Art | 20

ART 105

Japanese Woodcut/Moku Hanga | 30

ART 307

Making Art Your Business | 7.5

For currently scheduled courses, see Art, page 25; Interior Design, page 50; Landscaping, page 51; and Photography, page 59.

ART 121

Sculpting in Stone | 30

ART 316

Typography | 30

ART 124

Watercolour 2 | 30

CORE COURSES FOR ALL VISUAL DESIGN PROGRAMS | 120 Hours ART 314

Drawing 1 | 30

ART 321

Colour Theory 1 | 30

ART 103

Design Principles | 30

ART 102

History of Design | 30

VISUAL DESIGN PROGRAMS CHOOSE ONE: VISUAL DESIGN — GENERAL (WITHOUT SPECIALIZATION) 130 Hours Choose from: · Any specialization course list · Other courses

VISUAL DESIGN SPECIALIZING IN ART THEORY AND PRACTICE | 130 Hours

Maximum 50 hours may be chosen from: · Other specializations · Other Courses

VISUAL DESIGN SPECIALIZING IN INTERIOR DESIGN | 130 Hours Minimum 80 hours from: INT 115

Accessorizing Interiors | 15

PHO 113

Architectural Photography | 18

INT 123

Bathroom and Kitchen Design | 20

INT 105

Colour for Homeowners | 10

INT 100

Contemporary Residential Architecture | 10

INT 124

Decorating as a Business | 30

INT 109

History of Furniture | 10

INT 106

Interior Design — A Career | 6

INT 102

Interior Design — Level 2 | 20

INT 101

Interior Design — Residential | 20

INT 107

Interior Design — What’s Comin’ and Goin’ | 16

INT 125

Interior Design Research: Finding the Tools | 20

INT 122

Kitchen Design | 3.5

INT 114

Sketching Interiors | 20

Minimum 80 hours from: ICT 437

Adobe Illustrator | 30

ART 310

Art History and Appreciation 1 | 20

ART 301

Art History and Appreciation 2 | 20

ART 303

Art History and Appreciation 3 | 20

ART 313

Basic Sculpture in Clay | 30

ART 317

Branding: What Designers Need to Know | 30

ART 312

Chinese Ink Painting: Flowers and Birds | 30

ART 106

Chinese Ink Painting (Shui-Mo) | 30

ART 318

Colour Theory 2 | 30

ART 109

Creative Acrylic Painting | 30

ART 315

Drawing 2 | 30

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

Maximum 50 hours may be chosen from: · Other specializations · Other Courses

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CERTIFICATES VISUAL DESIGN SPECIALIZING IN PHOTOGRAPHY | 130 Hours Minimum 80 hours from: ICT 436

Adobe Photoshop | 30

PHO 118

Applied Photography | 12

PHO 113

Architectural Photography | 18

PHO 103

Digital Photography — The Next Step | 15

PHO 123

Introduction to Wedding Photography | 21

PHO 109

Landscape and Nature Photography | 21

PHO 122

Photography — Lighting | 12

PHO 101

Photography 1 — Digital | 12

PHO 110

Photography 2 | 18

PHO 111

Photography in the Garden | 15

PHO 121

Portrait Photography | 21

PHO 120 Real Estate Photography | 12 PHO 106

The Business of Photography | 6

Maximum 50 hours may be chosen from: · Other specializations · Other Courses

OTHER COURSES LAN 100

Landscape Design | 20

LAN 115

Plants for the Prairies | 10

LAN 116

Tree Care | 6

WORKPLACE COMMUNICATION

WORKPLACE LEARNING

60 Hours

Online | 140 Hours

403.220.2988 business.conted@ucalgary.ca conted.ucalgary.ca/communication

403.220.2952 adedlife@ucalgary.ca conted.ucalgary.ca/cal

Whatever position you’re in, your ability to communicate plays an enormous role in your level of success. This short certificate focuses on helping you connect more effectively with others in your workplace. Choose from courses that enhance your ability to persuade and influence, resolve conflict, or work with groups and other cultures.

The Certificate in Workplace Learning helps you develop knowledge and skills to contribute to a rapidly changing and challenging workplace. This area will interest human resource and other organizational staff who are pivotal in creating tomorrow’s dynamic learning organization.

Students who take one or two courses per session can complete this short certificate in six months to a year. The program can be laddered into the 300-hour Professional Management Certificate. Courses are delivered in classroom format, weekdays, evenings or Saturdays.

Before taking their first online course, students are required to take BMC 352 Learning Online. For a detailed description of the course and upcoming start dates, go to conted.ucalgary.ca/learningonline Students who have already completed fully online courses in the past may apply for a prerequisite waiver for BMC 352 Learning Online. To apply, you must complete the Learning Online Prerequisite Waiver Application found under Forms and Policies at conted.ucalgary.ca Currently scheduled courses for this certificate start on page 28.

CORE COURSES | 60 Hours

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BMC 241

Communicate to Influence and Persuade | 20

BMC 214

Communication Strategies for Leading Groups | 20

BMC 212

Conflict Management | 20 Also Online

BMC 273

Communicating Interculturally | 20

If you take one course each session, this certificate can be earned in approximately one year. Courses for this certificate are delivered online.

This short-format certificate is best suited to students who already have significant experience in the field of adult learning, are looking for a way to expand their knowledge and, at the same time, formalize their experience and expertise within a certificate framework. New and aspiring professionals would be better served to take the 300-hour Certificate in Adult Learning (See page 70).

Before taking their first online course, students are required to take BMC 352 Learning Online. For a detailed description of the course and upcoming start dates, go to conted.ucalgary.ca/learningonline.

Students who have already completed fully online courses in the past may apply for a prerequisite waiver for BMC 352 Learning Online. To apply, you must complete the Learning Online Prerequisite Waiver Application found under Forms and Policies at conted.ucalgary.ca Currently scheduled courses for this certificate start on page 24.

CORE COURSES | 140 Hours ADL 127

Collaborative Learning Teams | 30

ADL 123

Field of Adult and Community Education | 40

ADL 107

Learning in the Workplace | 40

ADL 124

Organizational Learning | 30

TO REGISTER: PAGE 1 | SEMINARS: PAGE 9 | COURSES: PAGE 22 | DAYS: MTWRFSU

DESIGNATIONS Offered in Collaboration

PROFESSIONAL DESIGNATIONS for personal and professional growth.

In cooperation with professional institutes, associations and consultants, University of Calgary Continuing Education offers seminars and courses towards designations, for continuing education credit, to maintain a designation, or for personal and professional growth.

BUSINESS ANALYSIS 403.220.2988 business.conted@ucalgary.ca conted.ucalgary.ca/cbap

In order to ensure that business requirements are properly captured — a fundamental requirement for project success — organizations are increasingly placing emphasis on the knowledge and capabilities of Business Analysts. Continuing Education and Procept Associates Ltd., an endorsed education provider with the International Institute of Business Analysis (IIBA), are working together to offer a program for professionals who are completing the Certified Business Analysis Professional (CBAP) designation. A summary of CBAP certification requirements can be found on the IIBA website: www.theiiba.org

BUSINESS ANALYSIS CERTIFICATE This program covers a wide range of techniques that can be applied to resolve diverse business problems.

Courses focus on the core skills required to be an effective business analyst and are suited to both new and experienced analysts.

To receive this certificate, each participant is required to successfully complete all courses totalling 11 training days.

COURSES PDS 147

Comprehensive Business Analysis Seminar Part 1 | 4 days

PDS 154

Comprehensive Business Analysis Seminar Part 2 | 4 days

PDS 215

Enterprise and Strategic Analysis | 3 days

Courses offered this session are on page 27.

CONFLICT RESOLUTION 403.220.2988 business.conted@ucalgary.ca conted.ucalgary.ca/conflictresolution

Offered in collaboration with the Justice Institute of British Columbia School of Community & Social Justice and Centre for Conflict Resolution, Continuing Education offers the Certificate in Conflict Resolution specializing in Family Mediation, Mediation/Third Party Intervention, or Negotiation. A shorter program — the Associate Certificate in Workplace Conflict — ladders into the larger certificates.

Courses can be taken individually or as part of the certificate programs, and will benefit anyone wishing to improve communication, collaboration or conflict resolution skills.

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

Register for classroom courses with the U of C. To register for online courses and assessments, call JIBC toll free at 1.877.528.5591.

For information on the program, authorizations to enrol without prerequisites and credit for prior learning, email ccrplar@ jibc.ca. Assessments must be booked through JIBC by emailing ccrassessments@jibc.ca. You may also call the JIBC information line at 1.877.799.0801. Information can be found at www.jibc.ca. For information on obtaining Chartered Mediator status in Alberta, please see: www.adrcanada.ca

ASSOCIATE CERTIFICATE IN WORKPLACE CONFLICT | 11 Days This certificate focuses on the workplace. All of the courses can be applied to the Certificate in Negotiation and the Certificate in Mediation/Third Party Intervention.

Some can be applied toward the Family Mediation Certificate.

CORE COURSES PDS 002

Foundations of Collaborative Conflict Resolution: Workplace Focus | 3 days

PDS 185

Negotiation Skills Level 1 | 3 days

PDS 009

Resolving Conflict on the Front Line: Demonstrating Leadership at Work | 3 days

PDS 229

Conflict Dynamics in Groups | 2 days

Plus a mail-in assessment.

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DESIGNATIONS CERTIFICATE IN CONFLICT RESOLUTION SPECIALIZING IN FAMILY MEDIATION | 40 Days The goal of the Family Mediation Certificate is to provide quality education and training in mediation within a family context that may be applied towards the minimum training requirements of Family Mediation Canada for certification as a Family Relations Mediator. This 20-credit certificate is 280 hours or 40 days long and is awarded upon successful completion of all classroom and online course requirements and an assessment.

The Family Mediation Certificate is a joint offering from two divisions of the Justice Institute: the Centre for Conflict Resolution and the Corrections and Community Justice Division (CCJD).

The CCJD courses are delivered online or by correspondence, while the Centre for Conflict Resolution courses are delivered in classrooms at various locations in British Columbia and at the U of C. For a detailed learning path for this certificate, go to conted.ucalgary.ca/ conflictresolution

CERTIFICATE IN CONFLICT RESOLUTION SPECIALIZING IN MEDIATION/THIRD PARTY INTERVENTION | 36 DAYS This specialization is designed for people who perform mediation and third-party intervention in their jobs and for those who are planning to be self-employed as private practice mediators/interveners. The Mediation/ Third-Party Intervention specialization gives in-depth knowledge and skills in formal and informal mediation as well as other forms of third-party intervention.

This 252-hour (36 training days) program is worth 18 credits and culminates in a Certificate in Conflict Resolution: Mediation/Third-Party Intervention Specialization upon completion of course hours and the final evaluation component.

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For detailed learning paths for this certificate, go to conted.ucalgary.ca/ conflictresolution.

CERTIFICATE IN CONFLICT RESOLUTION SPECIALIZING IN NEGOTIATION | 36 days The ability to negotiate and resolve conflicts effectively has become a modern-day survival skill in professional and personal settings.

In today’s workplace, employers consider conflict resolution skills to be essential for all employees, at all levels within the organization. This specialization provides an excellent opportunity to explore the broad field of conflict resolution, with an emphasis on negotiation skills. It will equip you with concepts and skills to improve your personal and working relationships by learning how to handle conflict more constructively.

Negotiation is a conflict resolution process in which the people involved in the situation talk directly with each other to arrive at an agreement or decision. The Centre teaches an approach to negotiation that involves looking for mutually satisfactory solutions.

This specialization is 252 hours (36 training days), worth 18 credits, and culminates in a Certificate in Conflict Resolution: Specializing in Negotiation upon successful completion of all course hours and the final evaluation component.

FINANCE 403.220.2988 business.conted@ucalgary.ca conted.ucalgary.ca/finance

CHARTERED FINANCIAL ANALYST EXAM PREPARATION (CFA®) The Chartered Financial Analyst® (CFA®) designation is one of the fastest growing professional credentials in the world and is a globally recognized standard for measuring the competence and integrity of investment professionals.

Offered in collaboration with financial consultants, the CFA Review Seminars prepare candidates for the Level I, II, and III CFA® Examinations. Further information on the CFA® designation and exam registration is available at www.cfainstitute.org.

Note: CFA Institute does not endorse, promote, review or warrant the accuracy of the products or services offered by other organizations or verify or endorse the pass rates they claim. CFA® and Chartered Financial Analyst® are trademarks owned by the CFA Institute (formerly AIMR®, or the Association for Investment Management and Research®).

Currently scheduled courses for this program are on page 46.

For a detailed learning path for this certificate, go to conted.ucalgary.ca/ conflictresolution Currently scheduled courses for all Conflict Resolution Certificates start on page 41.

If you cannot find a course, it is likely scheduled for an upcoming session.

Unless otherwise indicated, courses are available in both British Columbia and at the University of Calgary. It is not necessary to complete the required courses before taking elective courses.

You may build your program according to availability and prerequisites.

TO REGISTER: PAGE 1 | SEMINARS: PAGE 9 | COURSES: PAGE 22 | DAYS: MTWRFSU

DESIGNATIONS IT SERVICE MANAGEMENT 403.220.2988 business.conted@ucalgary.ca conted.ucalgary.ca/itil

The high reliance on information technology infrastructure by organizations has placed a significant demand on information system organizations to be both effective and efficient. The framework of Information Technology Infrastructure Libraries (ITIL) Service Management has now become the de-facto best practice worldwide for the provision of high-quality IT services that customers demand.

Continuing Education and Procept Associates Ltd. offer this program for professionals who are completing the ITIL V3 Foundation Certificate in IT Service Management. The course uses the ITIL framework, and prepares participants to write the ITIL Foundation Certificate in IT Service Management examination at the end of the course.

COURSE PDS 217

ITIL V3 Foundations | 3 Days

A detailed description of this course is on page 39.

MICROSOFT OFFICE SPECIALIST 2013 403.220.2988 business.conted@ucalgary.ca conted.ucalgary.ca/microsoft

The Microsoft Office Specialist 2013 is part of the new Microsoft Business Certification program that specifically targets workplace demand for Microsoft 2013 Office system skills. Microsoft Office Specialists 2013 are acquainted with all of the features of the 2013 Office system and are equipped to complete tasks more easily and deliver results faster. Employers that hire and train specialists reinforce their technology investment with accelerated productivity and improved organizational performance.

individual becomes a member of the Microsoft Certification program, and has access to a certification logo for use in business communications and on a resume. Users also receive a transcript to demonstrate proof of certification and a certificate.

If you are interested in Microsoft certification, you may also be interested in Continuing Education’s Certificate in Office Applications. Detailed information on this program is on page 83.

To register for Microsoft certification exam in Word, Excel, Access, PowerPoint, Outlook or SharePoint, you must register in ICT 699 Microsoft Office Specialist (MOS) Certification.

This course can be found in the section that starts on page 37.

By successfully completing and passing a Microsoft certification exam, which is included in the course, in Word, Excel, PowerPoint, Access or Outlook, an

“

In Business Seminars, you’re always surrounded by people who want to learn. It’s a wonderful and wide mix of people, from new graduates to working professionals and people in retirement.”

Tracy Harrington. Graduate.

Certificate for Emerging Leaders. good thinking.

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

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TRAVEL STUDY

ADAMS RIVER

TRAVEL STUDY A great way to see the world!

403.220.2952 adedlife@ucalgary.ca conted.ucalgary.ca/travelprograms

Why is Continuing Education Travel Study an amazing way to see the world? Is it because you learn from, and travel with, an expert resource person who has a passion for your destination? Is it because you can travel worryfree, knowing the trip logistics are being expertly handled? Is it because your fellow travellers are people like you — people who love to learn?

It’s all of these things…and more.

Travel Study programs are offered in association with academic departments at the University of Calgary. Each trip begins with a series of classes led by a resource person who is an expert in his or her field, and who will accompany you on your trip.

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SALUTE TO THE SOCKEYE

to spawn, the largest spawning run since 1913. The 2014 dominant run promises to be just as spectacular.

The mesmerizing spectacle of a salmon spawning stream was well described in a Canadian Fisheries and Oceans pamphlet. “Every four years the quiet bank of the Adams River, 405 kilometers inland from the Pacific Ocean, becomes the scene of a natural miracle. In these days of early fall, the normally quiet waters of the 12-km river turn turbulent and crimson as over two million sockeye salmon pour into their home waters to spawn and die. The male, his teeth now grown to fangs in an enlarged jaw, fights off contenders while the female digs the nest by lying on her side and flapping her tail, after which she drops some of her eggs. She then covers the eggs with some gravel and the pair swims upstream to repeat the process until exhausted, they die.”

COURSE: TRA 170 Section 002 Class: Oct 8, 2014 W | 7 - 9:30 pm | Main Campus Travel: Oct 18 – 21, 2014 Accompanying Resource Person: Dr. Wayne Lynch is an internationally recognized naturalist, science writer and professional wildlife photographer. He is an elected fellow of the Explorers Club and Arctic Institute of North America, and has led trips for Continuing Education to Namibia, Brazil, Arctic Norway, East Africa, Galapagos Islands, and Antarctica.

Sockeye salmon return every year to the Adams River but every 4th year, called a dominant year, the numbers are much higher. During the last dominant year in 2010 an estimated 3.9 million salmon returned to the Adams River

TO REGISTER: 403.220.2952 | DAYS: MTWRFSU

TRAVEL STUDY WILD PATAGONIA AND EASTER ISLAND EXTENSION Supporting the vast bulk of South America is a great wedge of continent called Patagonia. Here, at the southern tip of the Americas, giant waves, born on the shores of Antarctica, assault wild rocky beaches. Clusters of black and white penguins pitch and porpoise in the roiling surf and then shuffle ashore. Here also, great tracts of grasslands, brightened with colourful patches of wildflowers, sweep beneath immense cerulean skies and nurture exotic creatures with exotic names such as gauanaco, rhea, tinamou, huemul and mara. And above it all rise the chiselled flanks of the mighty Andes and the windswept wings of the largest flying creature on earth, the magnificent Andean condor. One of the great scenic spectacles in Patagonia is Fitz Roy Massif, in Parque National Los Glaciares in southern Argentina. Seeing that cluster of peaks for the first time, most people are deeply impressed by their raw jaggedness and the steepness of their granite flanks. The indigenous people called Fitzroy “the smoking mountain” because of the mantle of cloud that often enshrouds its summit.

EASTER ISLAND EXTENSION No other island in the Pacific has generated the historical excitement, ecological speculation and strong tourism interest of Easter Island. The island’s iconic stone heads, averaging four metres in height and 12 tonnes in weight, are

EASTER ISLAND

recognized the world over. The story of how ancient Polynesians colonized this isolated speck of land, thrived, and then succumbed to environment collapse offers a fascinating glimpse at humanity and a poignant travel experience. It’s little wonder that Easter Island is frequently listed by travel magazines as one of the ‘must-see’ destinations in the world.

YELLOWKNIFE COURSE: TRA 165 Section 001 Classes: Oct 29 - Nov 5, 2014 W | 7 - 9:30 pm | Main Campus Travel: Nov 14 – 29 and Nov 29 - Dec 5, 2014

temperatures - a time when it’s truly energizing to be outside in nature.

Accompanying Resource Person:

COURSE: TRA 153

Dr. Wayne Lynch is an internationally recognized naturalist, science writer and professional wildlife photographer. He is an elected fellow of the Explorers Club and Arctic Institute of North America, and has led trips for Continuing Education to Namibia, Brazil, Arctic Norway, East Africa, Galapagos Islands, and Antarctica.

YELLOWKNIFE: AURORA BOREALIS AT ITS BEST Ancient Inuit believed that the aurora borealis was the torches of spirits guiding souls to a land of happiness and plenty.

First Nations peoples along the Pacific Coast thought that auroras were the cooking fires of Eskimos boiling whale blubber. Auroras have inspired countless colourful stories and legends; their shifting curtains of green, red and purple light, pulsating across a blackened star-filled sky, are fuel for the imagination and never fail to amaze and captivate.

When viewed from space, an aurora forms a bright crown of light encircling the northern polar region. Yellowknife, the capital city of the Northwest Territories lies under the magical Auroral Oval where northern lights occur on 100 percent of nights when it’s dark enough to see the displays. Auroras are most intense around the autumn and spring equinoxes so our tour in March is at an optimal time. As well, the month of March has the greatest percentage of clear skies, the least amount of winter snowfall, and the warmest winter

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

Section 003 Class: Mar 4, 2015 W | 7 - 9:30 pm | Main Campus Travel: Mar 9 – 14, 2015 Section 004 Class: Mar 4, 2015 W | 7 - 9:30 pm | Main Campus Travel: Mar 14 – 19, 2015 Accompanying Resource Person: Dr. Wayne Lynch is an internationally recognized naturalist, science writer and professional wildlife photographer. He is an elected fellow of the Explorers Club and Arctic Institute of North America, and has led trips for Continuing Education to Namibia, Brazil, Arctic Norway, East Africa, Galapagos Islands, and Antarctica.

NORMANDY AND LOIRE Nearing the 70th Anniversary of the end of the Second World War, we will be touring areas of France that are of special interest to Canadians. On our visit to Normandy, we’ll step onto the beaches at Dieppe and Courseullessur-Mer (known as Juno Beach) and hear the stories of Canadian soldiers.

We will also visit Canadian military cemeteries in honour of the fallen and tour Normandy’s many other highlights: Mont St-Michel, the Bayeux tapestries, Monet’s gardens and the cobblestone streets of Rouen. Then, we’ll visit the Loire Valley with its famous chateaux

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TRAVEL STUDY ROMAN AND MEDIEVAL PROVENCE: AN HISTORICAL JOURNEY

NORMANDY

and vineyards from Tours to Orleans.

Finally, we stop in Paris for a short tour of the great City of Light.

COURSE: TRA 171 Section 001 Classes: Apr 1 – 8, 2015 W | 7 - 9:30 pm | Main Campus Travel: Apr 13 - 26, 2015 Accompanying Resource Person: John Gilchrist teaches Food and Culture courses for Continuing Education at the University of Calgary. He is a Calgary-based food writer who has reviewed restaurants for CBC Radio since 1980. John has led numerous Travel Study tours to France, Italy, Thailand, Cambodia, and several cities in the United States.

NEW ORLEANS JAZZ FESTIVAL

The New Orleans spirit is indomitable, post-Katrina, and we will visit the many extant attractions, spend time at the world-renowned New Orleans Jazz and Heritage Festival, and of course, visit the many fine restaurants and entertainment hot spots in the Crescent City.

COURSE: TRA 142 Section 002 Classes: Apr 14 – 21, 2015 T | 7 – 9 pm | Main Campus Travel: Apr 27 - May 4, 2015 Accompanying Resource Person: Saxophonist and flutist, John Reid, is the fulltime Prairie Regional Director of the Canadian Music Centre. He has a Master of Arts degree in Jazz History and Research, and has taught music appreciation at the University of Calgary since 1984. He has led Travel Study trips to Cuba, New Orleans and New York City.

Over two millennia ago, the ancient Romans acquired a new territory along the Mediterranean coast of Gaul.

Formally called Gallia Narbonensis after its capital at modern Narbonne, its proximity to Italy led the Romans to call it simply Provincia (The Province); it remains Provence, and the Roman and Medieval spirit is still heavily felt in towns from Arles to Avignon.

Our 16-day journey through the area will take us to these places and many more. From our base at traditional hotels in three attractive towns (Arles, Vaison-la-Romaine, and Gordes. We will explore the well-preserved Roman fora, temples, baths, and theatres of Arles, Nimes, and Orange; the spectacular aqueduct bridge at Pont du Gard that once brought water to Nimes; the finely excavated Roman cities of Glanum and Vaison; the bories (domed stone buildings from 2000 BCE) of Gordes; the 12th century Popes’ Palace in Avignon; the pretty Abbey at Senanque, set in a field of lavender; the fortified medieval port-city of Aigues-Mortes (Dead Waters) and the old riverside town of Fontaine-de-Vaucluse, once home to the medieval poet Petrarch and site of a still-functioning Renaissance paper mill.

But we won’t ignore the more recent delights of Provence. We will take a walking tour of van Gogh’s Arles, explore the outdoor market in Avignon, and

New Orleans is the birthplace of jazz and Seminal Blues and Roots Music, and the tradition continues very strongly in this highly musical city. Good music and good food are high priorities in New Orleans and the city has plenty of both.

Good Music (blues, jazz, marching bands and many cross blending thereof) is everywhere in the French Quarter – in the bars and clubs and on the streets.

Why, even the landing is a musical experience as the terminal is called the Louis Armstrong International Airport!

PROVENCE

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TO REGISTER: 403.220.2952 | DAYS: MTWRFSU

TRAVEL STUDY wander the towns of the Luberon, former home of Peter Mays. We’ll spend a whole day in the Camargue, a huge, low-lying delta of marshes and sand dunes that teems with protected wildlife: beavers, native horses and bulls, and hundreds of species of birds including 10,000 pairs of flamingoes. Our culinary experience will be equally mixed: Provençal dinners on terraces overlooking the vineyards, an ancient Roman lunch at Glanum, tasting of wines at Mas des Tourelles.

COURSE: TRA 121 Section 002 Classes: Apr 15 - May 6, 2015 W | 7 - 9:30 pm | Main Campus Travel: May 14 – 29, 2015 Accompanying Resource Person: John Humphrey is a Professor of Greek and Roman Studies at the University of Calgary. His research on Roman imperial history and archaeology includes several excavations in Greece and Turkey. John has published books on the history of ancient technology. Since his first Continuing Education Travel study tour in 1978, John has taken groups to Spain, France, Italy, Croatia, Greece, Turkey, Syria, Jordan, Egypt, Libya, Tunisia, Morocco, and Malta.

ART AND CULTURE — VENICE When crossing the narrow causeway to Venice from the Italian mainland, you quickly become aware that Venice is different from any other city. Built in the late Roman period on a foundation of millions of wooden beams driven deep into the marshy soil, Venice rose to become the greatest commercial and military power in the western world. For hundreds of years, its military might and cultural brilliance was unparalleled.

While countless artists, writers and composers have romanticized Venice as a city doomed to slow decay, the glory days of ‘La Serenissima’ are remarkably well preserved today.

VENICE

in modest churches and galleries, concealed in the maze of narrow, medieval streets that still pervade the city. Since the late 1990s, enormous resources have been poured into restoring the city’s infrastructure and preserving the artistic treasures.

The continued success of the Art and Architecture Biennale exhibitions has helped Venice retain its standing as a leading centre of culture.

We will explore the artistic heritage of Venice and the surrounding region, from Giotto’s early Renaissance Scrovegni Chapel frescoes, through the High Renaissance altar pieces of Titian, Veronese and Tintoretto. Our trip will conclude with a full-day visit to the Art Biennale, widely regarded as the most important contemporary art exhibition in the world.

COURSE: TRA 172 Section 001 Classes: May 19 – 26, 2015 T | 7 - 9:30 pm | Main Campus Travel: Jun 6 – 17, 2015

WILD BRAZIL: PANTANAL WETLANDS & IGUAZÚ FALLS Our journey will traverse the northern end of the legendary Trans-Pantanal Highway; really just a gravel road flanked by wetlands teaming with birds and other wildlife. We will stay in riverside lodges and explore the adjacent wetlands by boat, searching for the wild and wonderful wildlife of the region. After immersing ourselves in the unforgettable water world of the Pantanal we will end our journey at Iguazú Falls, arguably the most beautiful waterfalls in the world. On seeing the falls for the first time, Eleanor Roosevelt opined “Poor Niagara.” The Pantanal is the largest, most diverse freshwater wetland in the world; home to several hundred colourful species of birds such as the magnificent hyacinth macaw, as well as many of the large charismatic mammals of South America, such as: howler monkeys, giant

Accompanying Resource Person: David Coman completed his undergraduate studies in European History and Art history at McGill University before earning a Master of Arts at the University of Toronto. His area of specialization is French and English art of the early 19th century.

He has taught Art History and Museum Studies for the University of Lethbridge and has led travel study trips for the University of Lethbridge, and Southern Alberta Art Gallery.

Beyond the high-traffic venues like the Doge’s Palace and Cathedral of San Marco, there are many of Venice’s greatest artistic treasures housed

FOR MORE INFORMATION, GO TO CONTED.UCALGARY.CA OR CALL 403.220.2866

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TRAVEL STUDY anteaters, giant river otters, coatimundi, collared tamanduas, Brazilian tapirs, marsh deer, crab-eating foxes and ocelots.

The Pantanal also has the highest density of jaguars in the world. In recent years, daylight sightings of this mystical, powerful cat have become more frequent than ever. Seeing a wild jaguar, of course, is never a guarantee, but just knowing that such a glorious predator may be glimpsed as we round a curve in the river adds an unforgettable energy to the search. You will be amazed at the colour of the toucans and parrots the elegance of the herons, egrets and storks, the liquid flight of the snail kites, the energy of the giant river otters tirelessly fishing for piranhas, the primeval magnificence of the basking caimans, the playful antics of the capybara, and the crimson beauty of the sinking sun as it cast rainbow hues across the rivers.

COURSE: TRA 132 Section 002 Classes: Jun 3 – 10, 2015 W | 7 - 9:30 pm | Main Campus Travel: Jun 15 – 27, 2015

ANCIENT PERU TOUR Peru! From the desert shores of the Pacific to the snow-capped peaks of the Andes, we will walk this land of stunning views and ancient mysteries.

On the desert coast we fly over the Nazca Lines, giant ground drawings of birds and animals best seen from the sky, and marvel at the preservation of 2,000 year-old textiles and brilliant polychrome pottery. Travelling high in the Andes, we will acclimatize while enjoying the colonial treasures of Arequipa (2,325 meters ASL), then continue on to the imperial Inca capital of Cuzco (3,326 meters ASL) where stone temples, palaces, and royal estates await. Machu Picchu, Jewel of the Andes, is the finale for this trip of a lifetime.

Be prepared to experience superb Andean cuisine and, when packing, leave room for alpaca sweaters and souvenirs as we will be visiting a number of Native markets.

Accompanying Resource Person: Dr. Wayne Lynch is an internationally recognized naturalist, science writer and professional wildlife photographer. He is an elected fellow of the Explorers Club and Arctic Institute of North America, and has led trips for Continuing Education to Namibia, Brazil, Arctic Norway, East Africa, Galapagos Islands, and Antarctica.

COURSE: TRA 173 Section 001 Classes: Jun 4 - 25, 2015 R | 7 - 9:30 pm | Main Campus Travel: Jul 1 – 17, 2015 Accompanying Resource Person: Archaeologist Patrick Carmichael accompanies the tour bringing 35 years of experience studying the ancient Andes. Dr. Carmichael is an authority on

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NAMIBIA

Nasca and Inca culture, and a veteran of numerous expeditions to remote areas of the Peruvian Andes.

He also writes historical novels on the Incas (www. inca-adventure.com). Patrick has accompanied three previous trips to Peru with Continuing Education

NAMIBIA: DESERTS AND WILDLIFE Namibia is possibly one of the best kept secrets on the African continent. The country offers a surprising blend of stunning desert landscapes, remarkable arid-adapted vegetation, noisy fur seal colonies, plus all of the large charismatic mammals for which Africa is justifiably famous: lions, elephants, truculent black rhinos, elegant giraffes, spiral-horned kudus and impalas, and fleet-footed zebras. Namibia is one of the most sparsely populated countries in Africa, and therefore in better environmental condition than most other nations on the continent.

The two greatest attractions in the country are Etosha National Park and the Namib Desert, our visit revolves around these two key areas. The Namib Desert, with its spectacular red dunes, stretches for nearly 2000 kilometres as a narrow strip along the entire western coast of the country. Here there are wind-sculpted fields of dunes, some over 200 metres high, ancient welwitschia plants that have lived for millennia, arid-adapted insects, lizards, sand grouse, and ostriches, and saberhorned gemsbok whose lithesome beauty embodies the magnetic lure of the desert.

Etosha National Park, one of the largest parks in Africa, owes its unique

TO REGISTER: 403.220.2952 | DAYS: MTWRFSU

TRAVEL STUDY landscape to the Etosha Pan, a vast shallow depression covering roughly a quarter of the park. A series of waterholes along the southern edge of the pan guarantees rewarding and often spectacular game viewing. We spend six days in Etosha moving between a dozen different waterholes, watching the continuous parade of wildlife drawn to the life-giving waters. We conclude the tour with a memorable stay at Victoria Falls along the legendary Zambezi River.

COURSE: TRA 135 Section 002 Classes: Jul 29 - Aug 5, 2015 W | 7 - 9:30 pm | Main Campus Travel: Aug 14 - Sep 1, 2015 Accompanying Resource Person: Dr. Wayne Lynch is an internationally recognized naturalist, science writer and professional wildlife photographer. He is an elected fellow of the Explorers Club and Arctic Institute of North America, and has led trips for Continuing Education to Namibia, Brazil, Arctic Norway, East Africa, Galapagos Islands, and Antarctica.

The Wachau is a stretch of the Danube Valley between Melk and Krems and again, preserved intact, provides in visible form many traces of its evolution since prehistoric times in terms of architecture, (monasteries, castles, ruins), urban design and agricultural use, principally for the cultivation of vines.

Situated on the banks of the Vltava River, the town of Cesky Krumlov was built around a 13th century castle. It retains Gothic, Renaissance and Baroque elements. It is an outstanding example of a small central European medieval town whose architectural heritage has remained intact thanks to its peaceful evolution over more than five centuries.

Salzburg is an important example of a European ecclesiastical city-state with a remarkable number of high-quality buildings, both secular and ecclesiastical.

The buildings range from the late middle ages to the 20th century. The city is noted for its association with the arts, in particular with music in the person of its famous son, Wolfgang Amadeus Mozart.

COURSE: TRA 174

VIENNA, WACHAU, CESKY KRUMLOV AND SALZBURG: UNESCO WORLD HERITAGE SITES IN THE HEART OF EUROPE Our visit to the historic centre of Vienna will allow us to experience three key periods of European cultural and political development — the Middle Ages, the Baroque period, and the Gründerzeit.

The city’s urban centre and architectural details are exceptionally well preserved allowing us a visit to a bygone era. The Palace and Gardens of Schönbrunn of the Baroque Princely residential ensemble are especially well preserved and present a fusion of many of the various art forms of the period.

Section 001 Classes: Aug 20 – 27, 2015 R | 7 - 9:30 pm | Main Campus Travel: Sep 8 – 25, 2015 Accompanying Resource Person: Maria Forsthuber is a German and French language instructor for Continuing Education. Maria studied French and Italian culture, and literature at the University of Salzburg and lived for several years in France, Italy and Austria. Having been a local resident, Maria has knowledge of details known only to the residents and was able to plan the trip off the beaten path. With many years of travel experience, Maria is looking forward to introducing you to some of her favourite places.

THE GREAT BEAR RAINFOREST: SPIRIT BEARS, GRIZZLIES AND ANCIENT FORESTS The temperate rainforests are among the richest habitats on Earth; supporting more life than their tropical counterparts. The largest expanse of these ancient forests stretches along the verdant coastline of British Columbia. Migrating salmon and hungry coastal bears go together like popcorn and the movies, and the Great Bear Rainforest is one of the world’s best places to witness this primordial drama.

British Columbia, with roughly 150,000 black bears and 15,000 grizzly bears shuffling through its forested wild lands, is home to the largest combined population of these two bears in the world. Here, in the cool, shadowed woodlands of the coast, you can also find a rare white subspecies of the American black bear. Scientists call this enigmatic ursine carnivore the Kermode bear, but First Nations people know it as the ‘spirit bear.’ Our quest on this trip will be to experience the rich biological diversity of an overlooked corner of Canada, while at the same time experiencing exciting bear-viewing, bald eagles and gulls squabbling

SPIRIT BEAR

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TRAVEL STUDY for leftovers, and the fragrance and spectacle of 90-metre-tall Sitka spruces and 1000-year-old western red cedars.

COURSE: TRA 175 Section 001 Classes: Sep 2 – 9, 2015 W | 7 - 9:30 pm | Main Campus Travel: Sep 16 – 22, 2015

Most important museums, temples and palaces will open the doors to us. Special attention will be given to the religious traditions of Hinduism, Buddhism, Jainism, and Islam.

Traditional Hindu and Buddhist aesthetics will be explained before and during our journey. We will see colourful folk and classical dance performances.

We will enjoy tasting cuisine of different regions, and taking wonderful photos.

GALAPAGOS

Accompanying Resource Person: Dr. Wayne Lynch is an internationally recognized naturalist, science writer and professional wildlife photographer. He is an elected fellow of the Explorers Club and Arctic Institute of North America, and has led trips for Continuing Education to Namibia, Brazil, Arctic Norway, East Africa, Galapagos Islands, and Antarctica.

COURSE: TRA 176 Section 001 Classes: Jan 6 – 13, 2016 W | 7 - 9:30 pm and Jan 9 | S | 9:30 am - 3:30 pm | Main Campus Travel: Jan 13 – 31, 2016 Accompanying Resource Person:

INDIA Our trip will take you to India, the most amazing country of Asia, the place to enchant your feelings, to enrich your knowledge, to stir your soul.

India is one of the oldest world civilizations with a kaleidoscopic variety of languages, fine religions, customs, arts and architectural masterpieces. The itinerary covers all historical periods Ancient, Medieval, Colonial and Modern.

We will explore such jewels on the map of historical India as New Delhi, Agra, Jaipur, Fatehpur Sikri, Orchha, Khajuraho, Sarnath, and Varanasi.

Valery Efimenko was born in Russia but lived in Ukraine the first 18 years of his life. He speaks Ukrainian and knows the Ukrainian culture, literature and customs from his childhood. He graduated from the Oriental Department of St. Petersburg State University where he studied Indian languages, history and culture. Valery has taught religion, philosophy and Russian history since 2004 for Continuing Education at the University of Calgary and this will be his fifth travel study trip.

Charles Darwin made his legendary visit to the islands in 1835. Today, more than 175 years later, the islands are recognized globally as a living laboratory of biological evolution and one of the great natural wonders of the world. A visit to these Enchanted Islands is still a magical event; one in which cherished memories are forged and never forgotten. For our voyage around the islands, we’ll sail aboard the Queen of Galapagos, a 16-passenger luxury yacht for a small group of 16.

After our trip to Galapagos, we will return to Quito and the next day fly to Coca for a three day extension to the Amazon Basin.

COURSE: TRA 159

GALAPAGOS – THE ENCHANTED ISLANDS AND AMAZON BASIN EXTENSION

Section 003 Classes: Feb 3 – 10, 2016 W | 7 - 9:30 pm | Main Campus Travel: Feb 17 - Mar 2, 2016 Accompanying Resource Person:

Dr. Lynch first travelled to the fabled Galapagos Islands, 1,000 kilometres off the west coast of Ecuador, over 20 years ago. He saw young sea lions use prickly cactus pads as water toys, tortoises as big as storage trunks, seabirds flaunt their flamboyant crimson throats and blue webbed feet, and tropical penguins share sandy beaches with black spiny lizards. It’s a place where the wildlife is unwary, where animal behaviour unfolds just metres away, and where the sunlight penetrates the crystal clear water and spotlights a multitude of colourful reef fishes.

Dr. Wayne Lynch is an internationally recognized naturalist, science writer and professional wildlife photographer. He is an elected fellow of the Explorers Club and Arctic Institute of North America, and has led trips for Continuing Education to Namibia, Brazil, Arctic Norway, East Africa, Galapagos Islands, and Antarctica.

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TO REGISTER: 403.220.2952 | DAYS: MTWRFSU

GENERAL INFORMATION

GENERAL INFORMATION To reach the main telephone menu and for general inquiries: 403.220.2866 or 1.866.220.4992 (Outside of Calgary)

INFORMATION FOR ALL COURSES AND CERTIFICATES AGE REQUIREMENT To register for a U of C Continuing Education course, you must be 18 years of age or older, unless otherwise specified, as in the case of programs that have been designed for youth.

GST The Goods and Services Tax is additional when applicable.

REGISTRATION RECEIPT AND COURSE LOCATION Receipts include the location of the course, applicable notes and transaction details. Receipts are automatically emailed to registrants and mailed only upon request. The location of your course can also be found in the My ContEd student portal by clicking on My Course Schedule.

COURSE CANCELLATION If a course is cancelled due to insufficient enrolment or other unforeseen circumstances, all registrants will receive a full refund, or may choose to transfer without charge to another course.

SPECIAL NEEDS

PARKING MAIN CAMPUS

Please advise Continuing Education of any special needs requirements, such as disability and/or dietary requirements (if meal is included). Also, visit the U of C Disability Resource Centre website at: ucalgary.ca/drc/

Temporary parking passes are available on the main campus for Continuing Education students. The passes can be purchased at the time of registration by phone or in person. The passes are available prior to the start of each term.

When purchasing, please indicate the term for which you require parking.

Passes will be valid for lots #32 and #34 after 3:30 pm Monday to Friday and all day on Saturdays and Sundays. Passes will be sold on a first-come, first-served basis and quantities are limited. Space is not guaranteed for pass holders.

Refunds will be issued only in the event your class is cancelled.

YOUR PRIVACY Continuing Education is committed to protecting the privacy of its students.

Personal information is collected under the authority of the Post-secondary Learning Act. You will be asked to provide contact information when you register with Continuing Education or request information about Continuing Education courses and programs.

You will be sent a UCID number and password. You can access your personal information through the My ContEd Student Portal using the assigned UCID number and password. The personal information you submit will form part of your student record and will be used to respond to your inquiries, to send you information about your application for admission to a course or program, to send you information about the courses and programs in which you are registered, and to prepare aggregate statistical data. On your student profile, you will have the ability to opt in to receive information about courses and programs offered by Continuing Education.

INCOME TAX RECEIPTS (T2202A) T2202A income tax receipts for eligible non-credit courses are available for download through the My ContEd portal in February. For more information, go to conted.ucalgary.ca and click on Forms and Policies. U of C Employee Tuition Support is considered a non-taxable benefit for employees of the University of Calgary. Employees should NOT request T2202As for courses paid via tuition support.

TRANSPORTATION AND PARKING The main and downtown campus are easily accessible by LRT and Calgary Transit bus routes. Visit www.calgarytransit.com or call 403.262.1000 for route assistance.

403.220.2866 | 1.866.220.4992 | CONTED.UCALGARY.CA

PARKING DOWNTOWN CAMPUS There is a covered pay parking lot attached to the University of Calgary Downtown Campus and many pay surface and underground lots in the downtown area. See conted.ucalgary.ca/parking.

REFUND, WITHDRAWAL, AND TRANSFER POLICY Note: ‘course’ denotes any ContEd offering (course, seminar, workshop, etc.)

REFUND AND WITHDRAWAL POLICY Unless otherwise stated in the Receipt Notes section on your Confirmation of Registration, the following refund policy and deadlines apply. · If notice of a student’s withdrawal from a course is received ten calendar days or more prior to the start date of the course, the student may withdraw and receive a full refund. · If notice of a student’s withdrawal from a course is received less than ten calendar days prior to the start date of the course, a refund will not be issued.

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GENERAL INFORMATION Failure to return course materials included in the fees — in mint condition — at the time of withdrawal will result in the cost of the materials being deducted from the refund.

Exceptions to the policy include: Full-time, fast-track, professional designations, Academic Preparation, Travel Study, and others as stated on the confirmation of registration.

Refunds will be made via the original payment method. A refund by cheque may take two weeks or more to process.

TRANSFER BETWEEN COURSES Unless otherwise stated on the Confirmation of Registration, the following transfer policy, deadlines and fees apply.

When transferring to a course where the fee is less than the course in which the student originally registered, the student will be reimbursed the difference (minus a transfer fee when applicable).

Refunds will be made via the original payment method. A refund by cheque may take two weeks or more to process.

Alternatively, a student will be responsible to pay the difference in fees when transferring to a course where the fee is greater than the course in which the student originally registered (plus a transfer fee when applicable).

For courses equal to or greater than 30 hours in length: · Requests to transfer out of a course will be allowed prior to the start of the second class session (or, in the case of online courses, prior to seven days following the commencement of the class). · If the request to transfer out of a course is received at least 10 days prior to the start date, a transfer fee will not be applied. · If the request to transfer out of a course is received less than 10 days before the start date, a $25 transfer fee will be applied.

For courses less than 30 hours in length: · Requests to transfer out of a course will be allowed only if received at least 10 days prior to the start date.

No transfer fee will be applied.

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· Failure to return course materials included in the fees—in mint condition—at the time of transfer will result in the cost of the materials being added to the transfer fee. · In some cases the transfer fee may be adjusted to include non-refundable costs incurred by Continuing Education on behalf of the student.

Exceptions to this policy include: · Full-time, fast-track, professional designation, and Travel Study programs, and others as stated on the confirmation of registration.

PARTICIPANT SUBSTITUTION Some Continuing Education programs may accommodate requests to substitute an eligible participant in place of the initial registrant. Call 403.220.2866 for details.

CERTIFICATES, GRADES AND GRADUATION ADMISSION REQUIREMENTS To register for a U of C Continuing Education course, you must be 18 years of age or older, unless otherwise specified, as in the case of programs that have been designed for youth.

A minimum of a senior high school diploma and relevant workplace experience is recommended for most certificate programs; however, we encourage you to discuss your situation and needs with a Continuing Education customer representative.

CERTIFICATE ADMISSION PROCESS A student who is applying for admission to a U of C Continuing Education certificate program must complete the application form at the back of this guide, or go to conted.ucalgary. ca and click Forms and Policies. Your admission to the program will lock in the requirements leading to your graduation.

Prior to admission, an applicant whose primary language is not English must demonstrate English language proficiency. For details go to conted.

ucalgary.ca, and click on the Register tab where you will find English Language Requirements.

PREREQUISITE AND PROFICIENCY We recommend students complete core courses before taking other courses in a certificate program.

Prerequisite: Course that must be completed prior to registering in a course.

Proficiency: Level of skill or knowledge that is required prior to registering in a course.

ATTENDANCE AND PERFORMANCE You are strongly urged to attend all sessions. Some courses have specific attendance requirements. While instructors will assist students who must be away occasionally for work related travel or medical reasons, it is not appropriate to plan holidays during the session. Missing more than 25 percent of class hours may result in a failing grade. Continuing Education may review a student’s progress at any time and in the case of unsatisfactory performance, may refuse permission for the student to continue in the certificate program.

GRADUATION REQUIREMENTS FOR ALL CERTIFICATE PROGRAMS A student must satisfy all requirements including: · Successfully complete the core, option and elective program requirements. · Attain a minimum of a C in all courses used to meet program requirements. · Attain minimum instruction hours to meet program requirements.

Note: In the case that a student attains a grade of C-, D+, or D in ONE course, the program director and Registrarial Services have the discretionary authority to approve a student for graduation. It will be the student’s responsibility to contact the program director to request approval.

It is the student’s responsibility to ensure that all requirements for graduation are fulfilled in a timely fashion. To assist students in this, advisors are available to meet with students to review their status and determine outstanding

403.220.2866 | 1.866.220.4992 | CONTED.UCALGARY.CA

GENERAL INFORMATION requirements. When all requirements are fulfilled, it is the student’s responsibility to apply to graduate.

TRANSCRIPTS For information about official transcripts of Continuing Education Certificate programs please call 403.220.4705. For academic upgrading course transcripts, call 403.220.2952. The fee is $10 (GST exempt) per official transcript, and includes a student copy. VISA, MasterCard or American Express must be used if ordering by phone. Go to conted.ucalgary.ca and click on Forms and Policies for the online transcript request form.

PRIOR LEARNING ASSESSMENTS Each Continuing Education Certificate Program has specific policies regarding the award of advanced standing credits or seminar credits for prior learning.

For more information please refer to the web page for individual certificate programs or call 403.220.2866.

AWARDS AND SCHOLARSHIPS Awards are given to deserving students not only for their academic achievement, but also for community involvement. Award sponsors include both corporate and private donors.

To apply, you must meet eligibility criteria and submission deadlines. We encourage you to review the following list and apply for all scholarships that you may be eligible for: · Continuing Education Endowment Award (Visual Design, Adult Learning, Writing Certificates) · Dick Martin Scholarship Award (Health, Safety, and Environment Certificate) · Esmail and Safana Bharwani Bursary (Professional Management and Marketing Management Certificates) · Health and Safety Conference Society of Alberta Scholarships (Health, Safety, and Environment Certificate)

· Human Resources Institute of Alberta Award (Human Resource Management Certificate) · Kay A. Pringle Memorial Scholarships (some Management Certificates) · Mary Cone Barrie Scholarship · Thomas Brown and Linda Harvey Scholarship Application (Environmental Management Certificate)

ADDITIONAL INFORMATION For details on the following topics, go to conted.ucalgary.ca and link to Forms and Policies. · Appeals and Reappraisals · Application for Certificate Graduation · ContEd Grading System and Grades · Duplicate Statement of Grades · Examinations · Financial Assistance · Safewalk

INDEX OF COURSES A

Accessorizing Interiors, 50 Accident Theory and Incident Investigation, 47 Accountability in the Workplace: Whose Job Is It?, 10 Accounting Fundamentals, 28 Adobe Illustrator, 37 Adobe Photoshop, 37 Adults as Learners, 24 African Indigenous Technology, 55 Agile Project Management: The Basics, 60 Algebra and Trigonometry, 22 Analytical Thinking for the Business Analyst, 27 Ancient Peru Tour, 102 Ancient World: Archaeology of the First Two Million Years, 55 Arabic 1, 52 Art and Culture — Venice, 101 Art and Practice of Ontological Coaching (TAPOC), 36 Art History and Appreciation 2, 25 Art History and Appreciation 3, 25 Art History Survey: Prehistory to the Early Christian Period, 55 Asserting Yourself in Conflict Situations (CCR 105), 41

Assertiveness Skills, 10 Assessment Practice in Career Development, 24 Auditing of HSE Management Systems and Compliance, 44, 47

B

Bathroom and Kitchen Design, 50 Biology 1, 22 Biology 2, 23 Boredom: A Lively History, 8 Britain and India: The East India Company, 55 Building the Project Management Office, 61 Building Your Communication Toolbox (CCR 102), 41 Business and Leadership for HSE Professionals, 47 Business Communication for Internationally Trained Professionals, 28 Business Finance, 28 Business Intelligence Introduction, 35 Business Management, 29 Business Requirements for BI Projects, 36 Business Spanish 1, 53 Business Writing: Editing and Review, 64 Business Writing: For Professionals Whose First Language is not English, 65

403.220.2866 | 1.866.220.4992 | CONTED.UCALGARY.CA

C

Canada and Afghanistan, 57 Career Development Foundations, 24 Career Strategies, 29 CFA Level I Review Seminar, 46 Change Management, 29 Chemistry 1, 23 Chemistry 2, 23 Chinese Ink Painting: Flowers and Birds, 26 Coaching for Quality Performance, 10 Coinage in the Ancient World, 57 Colour Theory 1, 26 Commercial Real Estate Development, 62 Community Services and Legal Knowledge, 36 Compensation: Design and Practice, 29 Composing Your Life: Strategies for Success, 11 Comprehensive Business Analysis Seminar — Part 1, 27 Comprehensive Business Analysis Seminar — Part 2, 27 Computer Programming Level 1, 40 Computer Programming Level 2, 40 Conducting Effective Interviews, 29 Confidence in Communication, 11 Conflict Management, 29 Conquering Your Fear of Public Speaking, 11

107

GENERAL INFORMATION Conscious Communication, 58 Construction Contract Law and Documents, 29 Contemporary Residential Architecture, 50 Control Systems In Construction Projects, 29 Copy Editing and Proofreading, 66 Corporate Social Responsibility, 29, 44 Creating Programs in Adult Education, 24 Creative Acrylic Painting, 26 Creative Conflict Resolution: Making the Most of Differences, 12 Creative Negotiating, 12 Creative Writing 1, 65 Creative Writing Exploration, 66 Creative Writing Final Project, 66 Culture in Language Teaching, 63

D

Dead Men Do Tell Tales! An Introduction Into Forensic Anthropology, 57 Dealing with the Difficult Conversation, 12 Death and Dying: Life Lessons, 57 Decorating as a Business, 50 Deflowering Shakespeare, 7 Design Principles, 26 Digital SLR Photography — Fast Class, 59 Disability Management: An Integrative Approach, 30, 47 DNA Fingerprinting — From CSI to Protecting the Banff Springs Snail, 8 Document Design, 66 Do Less and Achieve More: Zone of Optimal Performance, 13 Drawing 1, 26 Drawing 2, 26 Drawing and Painting from the Masters, 26 Dr. Johnson and His World, 55 Dutch 1, Dutch 3, 52

E

Economics for Business, 30 Ecosystems: Functions and Impacts, 44, 47 Effective Writing in the Workplace, 13 E-Learning: Principles and Practice, 25 Elephant in the Room: Lessons About Living from Dying and Death, The, 7 Emergency Response, 48 Emotional Intelligence, 13 Employee Benefits, 30 Employee Relations: Building a Positive Workplace, 30 Energize Your Workplace: Inspiring and Motivating People, 14 English 2, 22 Enterprise and Strategic Analysis, 28 Environmental Law, 44, 48 Environmental Management Systems and Standards, 44, 48

108

Environmental Stewardship and Sustainability, 30, 45, 48 Ergonomics, 30, 48 ESL 1 - ESL 5, 43 Evaluation of Canadian Oil and Gas Properties, 42 Evenings With The Calgary Philharmonic, 57

F

Facilitation Skills, 14 Field of Adult and Community Education, 25 Financial Analysis and Planning for Non-Financial Managers, 14 Forget Everything You Know About Stem Cells, 8 Forming Fictional Characters, 65 Foundations of Collaborative Conflict Resolution: Workplace Focus (CCR 101), 41 Foundations of Personal Financial Management, 59 Fraud Prevention, Detection and Investigation, 31 French I - French VII, 46 French Conversation, 46 French Immersion Weekend, 47 Fundamentals of Supervision, 15

G

Galapagos — The Enchanted Islands and Amazon Basin Extension, 104 German 1 - German 2, 52 German Conversation, 52 Get Organized! Improve Your Workflow and Boost Your Productivity, 15 Getting Things Done Through Influence, 15 GMAT Test Preparation, 23 Good Writing is Good Business, 16 Graphic Design, 26 Great Bear Rainforest: Spirit Bears, Grizzlies and Ancient Forests, The, 103 Growing Your Own Food Garden, 51

H

Harassment Investigations, 31 Hazard Assessment and Risk Management, 48 Health and Safety Management Systems: The Basics, 31, 49 History of Design, 26 History of Ethics, 55 History Of Furniture, 50 History of Western Classical Music, 56 How Psychology Can Improve Your Art, 27 HTML5 and CSS3, 40 Human Behaviour in Organizations, 31 Human Resource Management, 31

I

Implementing Change, 16 Importance of Human Factors, 49 Improving Communication at Work, 16 India, 104

Individual Mental Health and Wellness, 37 Information Security Basics, 31 Integrated Workplace Health Management, 32, 49 Intensive Grammar and Style Clinic, 65 Interior Design — A Career!, 51 Interior Design Research: Finding the Tools, 51 Interior Design — Residential, 51 Intermediate and Advanced Students, 47 International Human Resource Management, 32 Introduction and Application of Helping Skills, 37 Introduction to Environmental Management, 45, 49 Introduction to Wedding Photography, 59 Italian 1 - Italian 2, 52 Italian Conversation, 52 ITIL Foundations, 39

J

Japanese 1, 52 Japanese 2, 53 Japanese Woodcut/Moku Hanga, 27 JavaScript and the DOM, 40

K

Kitchen Design, 51 Korean 1 - Korean 2, 53

L

Labour Relations, 32 Land of the Firebird: Introduction to Russian Culture, The, 56 Landscape Design, 51 Leadership in Project Management, 32, 61 Leading with Confidence and Courage, 17 Leading Yourself and Others Through Change, 17 Learning in the Workplace, 25 Legal and Ethical Issues for Project Managers, 61 Life Stages, Families and Issues, 37 Linguistic Structures, 63

M

Mad Monarchs, 56 Making the Most of Your Point and Shoot — Fast Class, 60 Management Communications: Interpersonal Skills, 32 Managing Strong Personalities, 17 Mandarin 1, 53 Marine Disasters, 56 Marketing Principles, 32 Math 1, 22 Math 2, 22 Mediating Workplace Disputes, 33 Mediation Skills Level I (CCR 180), 41 Meeting the Challenge of Leadership, 18 Mental Toughness: Training for Success, 18 Mentoring Skills, 18 Metrics and Measurement, 33

403.220.2866 | 1.866.220.4992 | CONTED.UCALGARY.CA

INDEX Microsoft Access Level 1, 38 Microsoft Access Level 2, 38 Microsoft Excel Level 1, 38 Microsoft Excel Level 2, 38 Microsoft Macros and VBA Level 1, 38 Microsoft Macros and VBA Level 2, 38 Microsoft Office Specialist (MOS) Certification, 38 Microsoft Outlook Levels 1 and 2, 38 Microsoft PowerPoint Levels 1 and 2, 39 Microsoft Project Levels 1 and 2, 39 Microsoft SharePoint Levels 1 and 2, 39 Microsoft SQL Server Development Level 1, 40 Microsoft Word Level 1, 39 Microsoft Word Level 2, 39 Mindfulness Meditation, 58

N

Namibia: Deserts and Wildlife, 102 Natural Gas Processing Short Course, 42 Naturopathic Medicine Level 1, 56 Negotiation Skills Level I (CCR 170), 41 Negotiation Skills Level II (CCR 280), 42 New Orleans Jazz Festival, 100 Normandy and Loire, 99

O

Occupational Hygiene: The Basics, 33, 45, 49 Oil and Gas Operations Accounting, 33 Oil Sands: Overview, Environmental Impacts, and Regulations, 33, 45, 50 Overview of Strategic Planning, 19

P

Parent Effectiveness Training, 59 Parenting Today’s Teen, 59 Part Time ESL Placement Test, 42 Perfecting the Performance Discussion, 19 Performance Management and Training, 33 Persian 1, 53 Personal Investment Strategies, 59 Personality Psychology: The Science of Who We Are, 7 Philosophical and Political Explorations of Love, 57 Philosophy: Reason, Reflection and Dialogue, 58 Photography 1 — Digital, 60 Photography 2, 60 Photography — Lighting Workshop, 60 Physics 1, 23 Physics 2, 23 Polish 1, 53 Portrait Photography, 60 Portuguese 1 (Brazilian), 53 Portuguese 2 (Brazilian), 53 Power and Science of Coaching, 19 Procurement and Contract Management, 61 Professional Writing Basics, 66 Project Management: HR and Communication, 61 Project Management: Level I, 34, 62

Project Management: Level II, 34, 62 Project Management Professional (PMP)® Exam Preparation, 61 Project Quality Management, 62 Pronunciation, 43 Public Relations, 34 Publishing and Promoting Your Work, 66

R

Real Estate Development and Finance, 62 Real Estate Development and the Planning Process, 63 Real Estate Photography, 60 Recruitment and Selection, 34 Regulations, Roles, and Responsibilities for HSE Professionals, 50 Relational Databases Fundamentals, 40 Renewable Energy Technologies, 45 Resort Development, 63 Rightsourcing in IT for Project Managers, 62 Rise and Fall of the Berlin Wall: 25 Years Later, 56 Risk Assessment and Treatment, 34 Risk Financing, 34 Risk Management Principles and Practices, 35 Roman and Medieval Provence: An Historical Journey, 100 Russian 1, 53

S

Salute to the Sockeye, 98 Science Writing, 67 Seasonal Containers: Festive Arrangements, 51 Security Administration, 35 Sign Language 101, 52 Sign Language 102, 52 Sketching Interiors, 51 Social Media and More, 25, 67 Social Media Essentials, 35 Spanish 1 - Spanish 8, 54 Spanish Conversation 1, 54 Spanish Conversation 2, 54 Spanish for Travellers 1, 53 Spanish Module I, 54 Spanish Module VIII, 54 Spanish Module XXII, 54 Strategic Planning, 35 Strategic Planning for Public Relations, 35 Strategic Writing for Public Relations and Marketing, 67 Stress Less: Managing What’s On Your Mind, 20 Successful Teams: How to Build Them, 20 Succession Planning: Developing Leaders From Within, 20

Teaching Skills and Systems 2 — ESL, 64 Technical Writing and Documentation, 67 Technocreep: The Surrender of Privacy and The Capitalization of Intimacy, 6 Testing for the Business Analyst, 28 Time Management, 21 TOEFL Test Preparation, 43 Train the Trainer 1, 25 Train the Trainer 2, 25 Travel Writing, 65 Tree Care, 51 TSL Fundamentals, 64 TSL — Level II, 63 Typography, 27

U

Understanding and Preparing for Retirement, 59 Understanding Euthanasia, 58 Unlocking Shakespeare, 56

V

Vienna, Wachau, Cesky Krumlov and Salzburg: UNESCO World Heritage Sites in the Heart of Europe, 103 Violence in the Workplace, 35

W

Water Quality, 45 Wild Brazil: Pantanal Wetlands & Iguazú Falls, 101 Wild Patagonia and Easter Island Extension, 99 Work-Life Balance: Fully Engage for Success, 21 World War I — 100 Years Later, 58 Writing Fiction — Novel and Short Fiction, 67 Writing Well, 67

Y

Yellowknife: Aurora Borealis at Its Best, 99

T

Taxation of Canadian Oil and Gas Companies, 58 Teaching Practicum — ESL, 64 Teaching Skills and Systems 1, 64

403.220.2866 | 1.866.220.4992 | CONTED.UCALGARY.CA

109

CERTIFICATE ADMISSION FORM

Please select your certificate(s): $95 non-refundable application fee Adult and Community Education Adult Learning, specializing in:

Adult and Community Education

Career and Academic Advising

e-Learning

Workplace Learning Business Intelligence Career and Academic Advising Creative Writing Database Administration Digital Media Design e-Learning Emerging Leaders Environmental Management French Language and Culture

FSL Foundations

FSL Intermediate French Language Studies Front-End Web Development Graphic Design Health, Safety and Environment Human Resource Management IT Fundamentals Marketing .NET Development Office Applications Professional Management

General Specializing in:

Construction Management

Risk Management

Strategic Management P rofessional Management— Economic Developers Professional Management—Professional Engineers and Geoscientists Professional Writing, specializing in:

Business and Technical Writing

Marketing and Public Relations Project Management Fundamentals Public Relations Management Real Estate Development Security Management Spanish Language and Culture

Level 1

Level 2 Teaching Second Languages, specializing in:

TESL Level 1

TESL Level 2

TIHL Level 1

TIHL Level 2 Visual Design

General Specializing in:

Art, Theory and Practice

Interior Design

Photography Workplace Communication Workplace Learning

110

University of Calgary Main Campus

University of Calgary Downtown Campus

Education Tower 1120 2500 University Drive NW Calgary, Alberta, T2N 1N4 Phone 403.220.2866 | Fax 403.284.9242

Room 229 906 8 Avenue SW Calgary, Alberta, T2P 1H9 Phone 403.220.2866 | Fax 403.284.5702

Surname

Previous Surname

Given Name

Second Given Name

Gender M

F

*Date of Birth (MM/DD/YYYY)

UCID Please indicate preferred address: Home

Office

Home Address City

Province

Phone

Postal Code

Fax

Email

Employer Employer Address City

Province

Phone

Postal Code

Fax

Email

Educational Background School name

Degree/Major

Date Received

1 2 English Language Proficiency Is English your primary language? Yes

No

If no, you must review and meet Continuing Education’s English Language Proficiency requirements. They can be found at conted.ucalgary.ca; click on Forms and Policies; then English Language Requirements.

I have read, and meet, the English Language Proficiency Requirements Payment Fee Enclosed (Cheques payable to University of Calgary Continuing Education) VISA

MasterCard

American Express

Card Holder’s Name Credit Card # Signature

Expiry (MM/YY) Date

*Age Requirement: 18 years or older, unless otherwise specified. Must provide date of birth to process registration.

Your Privacy: This information is collected under the authority of the Post-Secondary Learning Act. It is required to process your application for admission into a certificate program and to create your student profile. If you have any questions about the collection or use of this information, please call 403.220.2866.

403.220.2866 | 1.866.220.4992 | CONTED.UCALGARY.CA

COURSE REGISTRATION FORM GENERAL INFORMATION University of Calgary Main Campus

University of Calgary Downtown Campus

Education Tower 1120 2500 University Drive NW Calgary, Alberta, T2N 1N4 Phone 403.220.2866 | Fax 403.284.9242

Room 229 906 8 Avenue SW Calgary, Alberta, T2P 1H9 Phone 403.220.2866 | Fax 403.284.5702

1. Course Title

Fee

Course Number

Section Number

Dates

2. Course Title

Fee

Course Number

Section Number

Dates

3. Course Title

Fee

Course Number

Section Number

Dates

Are any of these courses to be used as a credit toward a certificate program? Yes

No

If yes, please name the certificate program: Note: In order for credit to be applied to a certificate, you must be registered in the certificate program Personal Information Surname

Previous Surname

Given Name

Second Given Name

Date of Birth* (MM/DD/YYYY)

Phone

Email

Fax

UCID#

Home Address City

Province

Postal Code

Employment Information (optional) Employer

Business Phone

Department

Job Title

Business Address City

Province

Postal Code

Payment Main Campus Parking Pass Yes

No

Quantity

($77 per pass including GST. For details see page 105)

Payment Method: Please note that when paying for a course that indicates +GST, tax must be added.

Fee Enclosed (Cheques payable to University of Calgary Continuing Education) VISA

MasterCard

American Express

Purchase Order #

Card Holder’s Name Credit Card #

Expiry (MM/YY)

Signature

Date

*Age Requirement: 18 years of age or older, unless otherwise specified. Must provide date of birth to process registration.

Confirmation of your registration will be sent by email or mail Your Privacy: This information is collected under the authority of the Post-Secondary Learning Act. It is required to register you in a course and to create your student profile. If you have any questions about the collection or use of this information, please call 403.220.2866.

403.220.2866 | 1.866.220.4992 | CONTED.UCALGARY.CA

111

E N G L I S H L A N G U A G E P R O G R A M

INTENSIVE IMMERSION COURSES AND PROGRAMS Do you know someone who would like to come to Calgary to learn English?

Continuing Education’s English Language Program is a full-time program for international students and landed immigrants who would like to advance their English communication skills. Students are immersed in English instruction and Canadian culture for 13 weeks in the spring, winter or fall. Intensive one-month programs are also offered in the summer and winter. Courses are available for beginner to advanced learners. For more information on the English Language Program, go to ucalgary.ca/esl or call 403-220-3301.

FA M I LI E S N E E D E D Would you like to open your home to an international student attending the English Language Program?

We are looking for families located within 50 minutes of the University, that can provide students with an English-speaking home environment, their own separate bedroom and three meals a day. Remuneration is provided. For more information on hosting a student, visit us online at ucalgary.ca/esl/homestay or email homestay@ucalgary.ca

CALGARY

CANADA

UCALGARY.CA/ESL 1.403.220.3301 ESL@UCALGARY.CA

FREQUENTLY CALLED NUMBERS Bookstore: Main Bookstore: Downtown Campus Security: Main Campus Security: Downtown

403.220.5937 403.220.2158 403.220.5333 403.473.2614

Downtown Campus Library Health and Recreation Centre Main Switchboard Micro Store

403.210.6666 403.220.7241 403.220.5110 403.210.9881

Parking Services Safewalk: Main Service Stop (Degree credit) Taylor Family Digital Library

403.220.6771 403.220.5333 403.210.7625 403.220.5962

MAIN CAMPUS: 2500 UNIVERSITY DRIVE NW AD - Administration AB - Art Building BI - Biology CCIT - Calgary Centre for Innovative Technology CH - Craigie Hall DC - Dining Centre EDC - Education Classroom Block EDT - Education Tower EN - Schulich School of Engineering ES - Earth Science HMRB - Heritage Medical Research Building IH - International House & Hotel Alma ICT - Information & Communications Technologies KNB - Kinesiology KNB - Kinesiology B - (Jack Simpson Gym) MFH - Murray Fraser Hall MH - MacEwan Hall MB - MacKimmie Library Block MT - MacKimmie Library Tower MS - Math Science MSC - MacEwan Student Centre OO - Olympic Oval PF - Professional Faculties RC - Rozsa Centre RT - Reeve Theatre SA - Science A Building SB - Science B Building SH - Scurfield Hall SS - Social Science ST - Science Theatres TFDL - Taylor Family Digital Library TRA - Trailer A TRC - Trailer C TRD-H Trailer D - H UT - University Theatre

Public Parking Main Entrance

DOWNTOWN CAMPUS: 906 8 AVENUE SW PARKING C-Train stop Northbound C-Train stop Southbound

University of Calgary Downtown Campus

P1

906 8 Avenue SW (Impark — attached to the University of Calgary Downtown Campus) P2 830 9 Avenue SW (Calgary Parking Authority) P3 920 9 Avenue SW Continental Towers (Impark) P4 919 8 Avenue SW (Impark) P5 1001 8 Avenue SW (Impark) P6 1027 8 Avenue SW (Impark) P7 1001 7 Avenue SW (Impark) P8 909 7 Avenue SW Garden Towers (Vinci) P9 825 8 Avenue SW (Vinci) P10 725 9 Avenue SW (Centennial)

Calgary Parking Authority: 403.537.7000 Impark: 403.299.7275 Vinci Park: 403.296.1820

CALGARY TRANSIT STATIONS Southbound: 7 Avenue between 8 Street and 7 Street SW Northbound: 7 Avenue at the corner of 7 Street and 7 Avenue For Calgary Transit routes and schedules, call 403.262.1000, or visit www.calgarytransit.com

403.220.2866 | 1.866.220.4992 | CONTED.UCALGARY.CA

TWO LOCATIONS TO SERVE YOU...

Main Campus Education Tower 1120, 2500 University Drive NW

Downtown Campus Room 229, 906 8th Avenue SW

GOOD THINKING. | CONTED.UCALGARY.CA | 403.220.2866

University of Calgary Continuing Education 2500 University Drive NW Calgary, Alberta, Canada T2N 1N4

2538016