PROFILES: INSURANCE PROFESSIONALS MAY 2024

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2024 INSURANCE PROFESSIONALS

Do South® is proud to recognize the talents and contributions of local Insurance Professionals who set the bar for excellence and work tirelessly to ensure our families and our assets are protected.

A Do South® Paid Promotion

2024 INSURANCE PROFESSIONALS

Do South® is proud to recognize the talents and contributions of local Insurance Professionals who set the bar for excellence and work tirelessly to ensure our families and our assets are protected.

A Do South® Paid Promotion

Brent Lovell

There are a lot of things that go into being a top-level insurance agent. A solid suite of insurance products, a caring compassionate attitude, and the willingness to stand by customers when they are needed most all add up to an agent you can count on, come what may.

Shelter Insurance ® agent Brent Lovell is one such resource. An industry veteran with more than two decades of experience, he’s trusted by generations of clients insuring their home, life, auto, renters, boat, ATV, new commercial construction, RV, and farm.

But for as important as quality insurance products are, they pale in comparison to the personal attention and responsive customer service Brent delivers to every customer, in every situation, every time.

“People count on me, and I want them to know that I will be there when they need it most,” he says. “If there’s one thing I’d want someone to know about me in my work, it’s that I value relationships. That’s what it’s all about, relationships and

service and doing right by the policyholder. That’s what I am here for and that’s what I love most about this business.”

Having lived his entire life in the area, Brent understands the needs of hardworking people who make their living and raise families in the River Valley. He takes the time to really get to know his clients, to better serve their insurance needs. And when he gains a new customer, he gains them for the best of times and the worst of times.

“My commitment to helping our customers does not stop when they sign their policies. I make sure they know they can contact me at any time,” he says. “I've served customers for many years and helped generations of families get the right coverage at the right price. But the most satisfying part of this business is always going to be helping people recover from what life throws at them.

“That’s not something you can just say, you have to show up and we continue to be successful because we’ve shown up when our clients need us the most.”

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SHELTER
INSURANCE PROFESSIONALS

BHC INSURANCE

When it comes to insurance, local expertise and a legacy of stability are paramount to getting the right coverage at the right price. That’s precisely the formula that has sustained BHC Insurance for more than a century.

But for everything company leadership can say about the firm’s history, it’s the future that’s most exciting. In 2023, BHC President Marty Clark and Executive VP Shannon Schmidly purchased the establishment from Fort Smith-based First Bank Corporation, of which it had been a part since 2002.

The deal was as personal as it was a sound business opportunity: Marty’s father, Larry, preceded him in leading the firm, and now a new generation is a firmly entrenched part of BHC’s future. Marty’s son, Paxton Clark, unexpectedly joined the organization in 2020 after graduating from Southern Methodist University. A year later, Paxton recruited Graves Schmidly, Shannon’s son, to join the company.

“The bank was a great partnership that lasted twenty years, but when family entered the picture, it just changed my perspective about the future and the need to have our equity back,” Marty says.

“Our employees, all eighty-two of them, can really sense a rebirth around here. We have a unique culture that has attracted new and younger faces. There’s just a lot of potential for growth. We now have thirteen minority shareholders that never would have had ownership, and they are extremely excited about where we are headed.”

BHC specializes in business insurance, group benefits and personal insurance products, each one tailored to the client’s individual needs. The firm prides itself on the level of technology it puts in place, offering clients easier ways to connect with staff, but it never lets convenience uproot the core value of personal service and consultation.

BHC has grown to be the second largest privately held insurance agency in Arkansas, and much of that can be attributed to the constant desire to improve and get better. “We collaborate with many sophisticated insurance agencies around the country, which helps us stay on the cutting edge of the value-added services we provide our clients. We are particularly proud of our experienced claims department, led by David Wiggins, a 30-year industry veteran. It’s all about making the claims process easier and less costly for our clients,” says Clark.

“When you quit taking care of the customer, that’s when you have a problem as a company,” Shannon said. “For more than one hundred years, our guiding principle has been to never lose sight of the customer. Yeah, we sell insurance, but what we’re really doing is we’re taking care of someone when they need us most.”

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INSURANCE PROFESSIONALS

PRICE INSURANCE SERVICES MEDICARE SPECIALIST OF ARKANSAS INSURANCE PROFESSIONALS

Price Insurance Services / Medicare Specialist of Arkansas stands as a beacon of trust, reliability, and unparalleled customer service in the Medicare industry. With a legacy built on dedication and personalized care, we pride ourselves on guiding our clients through their insurance needs, especially as they become eligible for Medicare.

Navigating the complexities of Medicare can be daunting amidst constant phone calls, television ads, and confusing information. That's where we come in. Drawing from our years of experience in the insurance industry, we've honed our expertise to become Medicare specialists, ready to simplify the process for you.

Our mission is clear: to present you with the best plan for your individual needs and to guide you through any questions or issues you may encounter. Even if Medicare eligibility is still a few years away, reach out to us, and let us assist you in planning a successful transition. When it's time to enroll or if you're considering a change, know that your local Medicare specialist is just a call away, ready to provide expert advice.

In 2023, we furthered our commitment to excellence by merging with Medicare Specialist of Arkansas. This strategic partnership tripled our years of experience and resources and provided our clients with even more Medicare expertise and personal attention. Witnessing our clients benefit from this collaboration has been immensely gratifying, as they maximize their Medicare benefits with ease.

Our agency has earned a reputation for unwavering dedication to meeting the diverse needs of our clients. Recently, Price Insurance Services / Medicare Specialist of Arkansas was selected for the 2024 Best of Fort Smith Award in Health Insurance. This is the third year in a row to be selected for the award. This distinction qualified our agency for the 2024 Fort Smith Business Hall of Fame.

Together, Price Insurance Services and Medicare Specialist of Arkansas aim to streamline the insurance process for Medicare beneficiaries, offering a seamless experience and expert guidance every step of the way. With our combined industry leadership and dedication to comprehensive healthcare solutions, we're here to guide you through all your Medicare options and help you discover the plan that fits you best.

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