A West Coast Bounty of Riches & Fine Living
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S imp l i c i t y i s the ult i m at e s o phi stic ati on . - L eo nar d o D a V i n ci
Indulg w e we l com e y o u t o :
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from the cover:
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Schonbek Milano The Lighting Warehouse
Indulge Publ is h er
Harry van Hemmen harryvh@blackpress.ca 604-649-1707
ed itor C h in es e
Kelly Bai editor@vancouverboulevard.com
Art Director Carly Moir
Tran s l ation
Mike Chu, Kelly Bai
Ph otograp h er
Alfonso Arnold, Martin Knowles
Dis tribution
Marilou Pasion Marilou@blackpress.ca
Ad vertis in g Sal es Melissa Bencze Lesley Smith Kimberley Lim Lisa Farquharson
barbara barry
Home Couture
Steinway & Sons Tom Lee Music
Indulge is a product of Boulevard Chinese Magazine, published by Black Press Ltd. Reproduction in whole or in part is prohibited. The publisher is not responsible for unsolicited manuscripts and photographs.
@ bl vdchi nese / VancouverBoul evard VANCOUVERBOULEVARD.COM
Contents IMAGE: Paramount Furniture
home decor Paramount Furniture
10-11
Mobler Furniture
26-27
The Lighting Warehouse
12-13
Inspiration furniture
28-29
Home Couture
14-15
Spencer interiors
30-31
WestSide Window
16-17
Lane home Furnishings
32-33
Jordans Interiors
18-19
Windowworks
34-35
Sandy’s Furniture
20-21
euroline windows
36-37
McKellars Interiors
22-23
hunter douglas
38-39
TJY Home
24-25
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Contents IMAGE: MORNINGSTAR homes
K i t c h e n & b at h Splashes Bath & Kitchen
42-43
Acri-Tec
44-45
luxury auto Richmond Acura
48-49
Brian jessel BMW
50-51
Openroad lexus richmond 52-53
R e a l E s tat e 6
Concord pacific
56-57
Morningstar homes
58-59
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Contents IMAGE: Gateway casinos
Food & E n t e r t ai n m e n t Tom Lee Music canada
62-63
River rock casino resort
64-65
Pricesmart foods
66-67
Hard Rock Casino
68-69
Audio Video Unlimited
70-71
Gateway casinos
72-73
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IMAGE: Home couture
Indulge in
H ome d e c or
Pa r a m o u n t Furniture The A rT of f i ne L i v i ng {604.273.0155} | 5520 Minoru Blvd, Richmond www.paramountfurniture.ca
Paramount Furniture has been decorating Vancouver area homes since 1972. It has long been the choice for those who desire high quality home furnishings, competitive prices and superior service. Our designers provide complimentary design advice, including in-home design consultation, to assist you in achieving the look that you desire. Paramount Furniture offers a vast selection of high quality home furnishings in its beautifully displayed 50,000 square foot showroom, featuring over 100 of the world’s finest manufacturers of furniture and accessories.
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Q&A
let’s be social /Paramount-Furniture @ParamountFurn
When did your business open? Paramount opened on Arbutus Street in Vancouver in 1972. It moved to its current location in Richmond in 1978, starting as a small 6,000 square foot store. In response to increasing customer demand, it expanded over the years to become the beautiful and very large 50,000 square foot showroom that it is today. Describe your store’s vibe Paramount is a very friendly place to shop and to work. It is a second generation family owned business with over thirty employees. What brands do you carry? Paramount carries well known high quality brands from around the world, many of which are exclusive to Paramount Furniture in British Columbia. Whether you are looking for furniture that is contemporary or traditional, or somewhere in between, you can find it here. Our customers love... By choosing from the vast inventory of merchandise in its showroom and warehouse, Paramount’s designers can decorate and furnish a client’s room or entire house, within just a few days. If you’re a client who is able to wait, you can choose from thousands of fabrics, leathers and finishes for a completely customized design. What is the secret to your success? Paramount provides the highest level of customer service from beginning to end. It begins with our superior design service and continues through our five star delivery service. Indulge 2015
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The LighTing Wa r e h o u s e We st e rn Ca na da’s l a r g es t l i g h t i ng s h o Wr oom {604.270.3339} sales@thelightingwarehouse.com 12420 Bridgeport Road, Richmond www.thelightingwarehouse.com The Lighting Warehouse showroom houses Western Canada’s largest lighting selection. Our buyers attend all major North American lighting markets to ensure that we always have new products showcasing the latest trends, styles and colours on display. By viewing the fixtures in our showroom, you can be sure that their sizes, colours and textures are right for your home. We also carry ample warehouse inventory of everything that we display, facilitating immediate delivery of your purchases. On those rare occasions when we do not have stock, The Lighting Warehouse’s regular shipments from suppliers ensure prompt delivery.
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let’s be social /thelightingwarehouse @thelightingwarehouse
Q&A Which brands do you carry? The Lighting Warehouse carries all the top lighting manufacturers in North America. Because of our large sales volume we are able to negotiate special discounts with our suppliers to ensure that our prices are always competitive. The Lighting Warehouse also offers specials and clearance products from manufacturers at deeply discounted prices. How does your refund policy differ from other showrooms? We accept all in-stock merchandise, including both regular and sale-priced items for a full refund up to 14 days from purchase date with no restocking charge. We ask that merchandise be returned in the same condition that it left the store. Special order items are a final sale and are non-refundable.
How has your business evolved over time? From a very modest Vancouver family business established in 1975, The Lighting Warehouse has evolved into Western Canada’s premier lighting showroom. Over 15,000 items from North America’s leading manufacturers are all beautifully displayed in our 15,000 sq.ft. showroom. Whether you are a homeowner renovating or simply looking for a new lighting fixture, an interior designer or a contractor sourcing out lighting products, you will discover a wonderland of lighting at The Lighting Warehouse. Describe steps your store takes to illustrate your commitment to customer service: Our company was founded based on the principle of “treating people the same way we like to be treated when we go shopping.” Today, The Lighting Warehouse has second-generation family members working in the business, ensuring that this is still our number one priority. We have a family-style work environment that extends to our customer service; as our employees take the time with every client to ensure they get the right product. What important aspect of your business has attributed to your success? At The Lighting Warehouse we place a huge emphasis on product knowledge. All of our sales associates are ALA (American Lighting Association) trained lighting specialists. We hold regularly scheduled product knowledge sessions with all of our manufacturer representatives to make sure that everyone is kept up to date with the latest product and technology. How are you involved in the community? Successfully evolving from our humble beginnings has allowed us to give back to the community in a variety of ways such as donating to local community hospitals and charities. These include St. Paul’s Hospital, Richmond Hospital, Lions Gate Hospital, Zajak Ranch for Children, Kiwanis Kids, Parkinson Society Canada, and many more. As our business continues to grow, we look forward to increasing our support of these charities. Indulge 2015
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Home Couture G al l eria of fine fu rnitu re {604.521.7727} info@homecouture.ca 1311 United Blvd., Coquitlam, | homecouture.ca
Home Couture Galleria of Fine Furniture offers a plethora of elegant design concepts in a wide array of styles. As the largest furniture brand’s showroom in Canada, Home Couture has the perfect piece for any room and to suit any style, from traditional to contemporary that reflects your style and attention to detail. Shopping at Home Couture is about more than finding the perfect item for your home; it’s also about the experience of shopping in a store that offers not only quality furnishings but also the peace of mind in knowing that the customer is valued. When did you open the store? What inspired you to open it?
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Ali Assadi has been in the furniture business for over 20 years, opening Home Couture because he saw a void in the market and was prepared to fill the needs. Assadi attended major trade shows around the world to bring both cutting edge and traditional furniture lines to our massive Coquitlam store. What do people say about your business? They are calling our store a designer heaven. You will be wowed by the selection and layout of the store. We offer uncompromised quality and the promise of the brand names exclusively available to us from world renowned designers.
home decor
let’s be social /HomeCouture.HC @HomeCouture_HC
How are you involved in the community? We are dedicated to being part of the community through charitable endeavours. Recently, Home Couture furnished the VGH & UBC Hospital Foundation’s Millionaire Lottery prize home, and is regularly involved with charities such as Lift the Children, Canadian Cancer Society, Cancer Prevention and National Pancreatic Cancer Canada Foundation. Which brands do you carry? We carry exclusive furniture lines from Barbara Barry, Drexel Heritage, Thomasville, Henredon, Pearson, Hickory Chair, Rolf-Benz from Germany and Mobilfresno from Spain.
Who is your target clientele? Home Couture offers peerless quality in fine furnishings for the distinguished client who appreciates finer things in life. We work with local interior designers, architects, builders and many long-time repeat clients. We have developed extensive relationships within the Asian community.
What sets you apart from others in your industry? Home Couture is the ultimate destination for today’s upscale living. Nobody else in the world has all these brands under one roof; where you see specific brands set up with their very own display space. All of the lines you see here are exclusive to Home Couture. Indulge 2015
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Westside WindoW Coverings & design INSP IRE D W I ND OW D R ES S I NG {604.261.8875} linda@westsidewindows.ca 2370 West 4th Avenue, Vancouver www.westsidewindowcoverings.com
At WestSide Window Coverings & Design, the client always comes first. “We put our clients before anything,� says owner Linda Richardson. When you call the showroom, you will reach either Richardson or fellow designer Estrella Verigin, no one else. Richardson prides herself on this approach, as it gives clients the ability to speak directly with the person they are working with instead of having to wait or go through a call centre. WestSide Window Coverings has been in business for 16 years, and focuses on draperies, blinds, shades and other window fashions, as well as upholstery. Richardson started WestSide Window Coverings after being given the opportunity to lease a space in Kerrisdale, where the showroom remains today.
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When did your business open? WestSide Window Coverings & Design opened in fall of 1998. What inspired you to open it? My Inspiration to open a window covering store originated from acknowledging there was a great need for an experienced designer in the window dressing business. Tell us the secret to your success The secret to my success really isn’t a secret. Great customer service which means, always putting our best foot forward to meet the needs of our clients! What is your favorite quote? “It is, what it is”.
What is your business philosophy? Educate your customer so they can make an informed decision. Listen, listen, listen and build a lasting relationship. What products do you carry? WestSide Window Coverings is Exclusive to Hunter Douglas shades & the Art of Dressing Windows. Our drapery fabric collection is extensive with top names such as Kravet, Robert Allen, Fabricut … the list goes on. And if we don’t have it we will source it for you. Describe your shop’s vibe Our store has a relaxed atmosphere with a bit of “ designer chic”.
Our customers love... That they can walk in off the street, browse, ask questions and get informative answers. What sets you a part from others in your industry? It may sound strange but WestSide Window Coverings is unique as we are one of the few store fronts left in the window covering industry. The others have gone virtual!
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Jordans InterIors When on ly t he fine st Will do... {604.733.1174} vancouver@jordans.ca 1470 W Broadway, Vancouver | www.jordans.ca
Jordans Group of Companies has a long established reputation as leaders in home furnishing and flooring industries. With a passion for exotic and enchanting art forms, Edwin Jordan-Knox founded the business upon hand knotted carpet. In 1929, the first Jordans Rugs store was opened on Granville street, showcasing artistic hand-knotted carpets to Canada from the Orient. Jordans Interiors was created in the late 1950’s, with the purpose of bringing in best quality fine furniture from world’s pre-eminent manufacturers to Canada. For more than 85 years, our passion for exotic and enchanting art forms has never ceased. Come and explore Jordans Interiors, Vancouver’s premier home furnishings showroom. What is special about the products you carry?
How do you curate products for Jordans Interiors?
At Jordans Interiors, we don’t just curate aesthetic furniture; each brand has a rich history behind them as well as strong craftsmanship. We sell furniture that will bring value and stay with families for generations. The most interesting homes are the ones that tell a unique life story - and at Jordans we have helped to craft that story for over 60 years.
Jordans’ buying teams visit cities and villages all over the world to find people who specialize in creating exquisitely hand-crafted goods, many of whom we’ve worked with for generations. For instance RHO furniture is an exclusive hand made high-end classic furniture brand from Italy. Manufactured with extras such as french polishing, setting of hand made wood inlays, & artistic bronze, only limited pieces are made through collaboration of artisans each year increasing the value of the furniture.
What are the top design trends of 2015? • Wood and leather elements • Organic design rugs • Metallic home accessories with a mix of textures in earth tones.
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let’s be social /JordansInteriorsand FloorCoverings @JordansGroupLtd /JordansGroup
Q&A Can you tell us about the Althrop Living History furniture collections? Althrop Living History is a collection started by the 9th Earl Charles Spencer, younger brother of the late Diana, Princess of Wales. This collection is a reproduction and adaptation of 17th, 18th, and 19th century antique furniture from the ancestral home of Spencer’s family - Althrop. Out of several thousands pieces of fine furniture from the Althrop house, a collection of 300 pieces including gilded carved mirrors, serpentine sideboards, tweedy wing chairs, leather topped desks, and more, were reproduced by high-end furniture manufacturer Theodore Alexander. Each exquisitely hand-crafted piece is rich in history and unique in style. As Jordans Interiors is the largest Althrop retailer in North America, Earl Spencer is coming to Jordans in Vancouver in May 2015 for an evening talk on life at Althrop and the history behind the many never-before-seen pieces of the Althrop Living History Collection. To register for the evening with the Earl, please visit www.jordans.ca. Indulge 2015
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Sandy’S Furniture The pos s i biliTie s a re e ndle ss {604.520.0800} www.sandysfurniture.ca 1335 United Blvd., Coquitlam
Q&A
In March 1976 Sandy’s opened in an old barn on Arbutus Street in Vancouver. Over the years we have grown to become one of Vancouver’s largest furniture stores. At Sandy’s we are proud to be a locally owned, family run business. Our commitment to quality, our wide range of selection, and our unmatched customer service has helped to cement our reputation as a number one furniture store in the minds of our loyal customers, their friends and family. We invite you to visit our 88,000 sq. ft. showroom on United Blvd. in Coquitlam and experience Sandy’s for yourself! Which products/brands do you carry?
Describe your shop’s vibe
We have over 40 suppliers represented on our floor, most notably Natuzzi Italia (leather), Sam Moore (upholstery), Durham (bedroom), and Curations (overall look).
We are a low pressure atmosphere - our designs are transitional so they appeal to a wide variety of styles. We decorate each vignette like you would in your home.
Our customers love...
Where do you source your products from?
Our friendly delivery drivers; our delivery trucks are fun too!
China, Italy, Canada and the USA.
What is the most unique product you carry?
We have large, beautiful displays, there is always something new to see and our staff are very knowledgeable.
Natuzzi Italia is unique to us because we have the largest selection in Canada - we show and stock more than 25 different models.
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What do people say about your business?
What is your business philosophy? “Quality Furniture For Less”.
home decor
let’s be social
What’s the secret to your success?
/SandysVancouver @SandysVancouver @SandysFurnitureBC /SandysFurniture
Inventory. We have stock and we can deliver quickly! You can always special order to your taste but if you see it on our floor chances are it is in our inventory! People are surprised to know... Our sales staff have a combined experience of more than 150 years of selling furniture. How are you involved with the community? We are proud supporters of the local Boys & Girls clubs! How has your business evolved over time? We’ve evolved with our customers’ needs. Right now there is a need for North American made products - our customers want to support local companies and superior materials so we have provided those options to them. In 5 years from now... We’ll still be here proudly serving our customers and doing what we love.
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McKellars InterIors E xclu sivE H o mE Fur ni s H i ng s {604.734.1671} info@mckellarsinteriors.com 1549 West Pender Street, Vancouver www.mckellarsinteriors.com
Conveniently located in the heart of Coal Harbour near Vancouver’s famous Stanley Park landmark, McKellars Interiors is a stunning boutique like none other in the city. Our bright showroom welcomes you to an amazing shopping experience. We carry many of the world’s finest furniture brands, carefully selected and artfully accessorized in styles ranging from casual to classic, traditional to modern, including custom pieces for every room in your home.
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Q&A When did your business open? What inspired you to open it? In 1974 Iris McKellar first opened her little English shop in a Richmond Shopping Center, then moved the store to another Richmond location, and then to south Granville where it was located for twenty years. During that time the store was sold to the current owners, Norene and Zbig Ciura who moved the store to its current location. What do people say about your business? People love our store - the displays, the selection as well as our professional service. Our general manager Peter Barnett has been with McKellars for more than 30 years, providing the continuity our customers appreciate. How has your business evolved? We keep up with what our customers want while offering timeless furnishings.
What’s the secret to your success? Beautiful furniture and professional, personalized service is certainly our main focus. One trend we are experiencing in the market is downsizing. Many of our customers from South Granville in particular are coming back to the strength of McKellars’ brands. Their children, many now married, having been raised in homes with quality furnishings, now shop with us for the similar products and service. Our selection of traditional furniture is showcased in a beautifully designed showroom at a convenient downtown location with easy access and lots of underground parking. McKellar’s long-term,
knowledgeable staff is eager to help with your design dreams, providing consistency and continuity for an absolutely enjoyable shopping and design experience. People are surprised to know... That we have been in business for 41 years. Often ahead of trends, we also showcase colours that are popular in Europe that don’t catch on in North America for several years. Which brands do you carry? Exclusive brands: Selva from Italy and Harden (North American). Other brands: American Leather, Hickory Chair, Pearson, Hekman Johnston Casuals, Our House. Canadian brands: West Bros and Jaymar. Indulge 2015
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TJY Home S TORE S WE LOVE {604.278.2278} www.tjyfurniture.com 150-12551 Bridgeport Road, Richmond
Q&A
TJY Home imports lifestyle furnishings from around the world. While 30,000 square feet of space might sound big enough for a furniture gallery, it just isn’t large enough for TJY Home in Richmond. “We’re expanding and once the renovation is finished, we will have more than 50,000 square feet,” says TJY’s store manager Christine Gong. Opened four years ago, TJY carries a vast array of furnishings that spans the design gamut from traditional to contemporary. Gong says the concept of a furniture gallery, a space in which each manufacturer is displayed in its own vignette, comes from TJY’s owner and founder, Jack Teng, who brought his expertise in retail from his native China, where he owns a mall. TJY imports more than half of the latest designs from Europe, the U.S. and Canada, “We stock some ornate traditional French-style and Italian-style furnishings that no one else has” says Gong. The company has tapped into the burgeoning community of Chinese immigrants in Vancouver. But, says Gong, “after three years in business, we wanted to fit into this market. So we’ve been bringing in products for the West Coast market. What we discovered is that new Chinese immigrants, after a few years in Canada, want the West Coast look.” “We’re creating lifestyle here,” says Gong. “We teach lifestyle.” 24
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How do you position your showroom through your products? In addition to importing the latest designs from Europe, the U.S. and Canada, about half of TJY’s offerings come from China, produced by such companies as A-Zenith and Davon. We stock some ornate traditional French-style and Italian-style furnishings that no one else has, that are made in mainland China. Which brands do you carry? Among the lines the company stocks are the sleek edgy designs of such European manufacturers as Limitless, Sovetitalia, Stone International, Compar, Arros Group and Chateau d’Ax. Classic-traditional furnishings are represented by such U.S.-based manufacturers as American Drew, Kincaid Furniture Co. and Fairfield. Products by the Quebec-based Dinec are also on offer. What are some of the unique features about TJY? The concept of a furniture gallery, a space in which each manufacturer is displayed in its own vignette, comes from TJY’s owner and founder, Jack Teng, who designed the space to feel like home. Indulge 2015
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Mobler Furniture Bes t in m ode rn fu rnit u re {604.270.3535} info@moblerfurniture.com 3351 Sweden Way, Richmond | moblerfurniture.com
Q&A
Since 1984 our goal at Mobler Furniture has been to provide exceptional quality and service tailored to modern design and the contemporary lifestyle. Today, we have gathered furniture collections from designers around the world, with quality and style driving our search to find our customers the best in condo-sized, modern, affordable furniture. Visit our showroom today for dining room, living room, home office and bedroom furniture. Our passion is in helping you, our customers, make the right decisions to fit your lifestyle and budget. How did you pick the business name? The owners are from Denmark and furniture translated to Danish is “Mobler� and thus the name seemed fitting. What do people say about your business? Our customers say that we have an excellent international staff. What’s the secret to your success? We are constantly on the lookout for new designs that are best suited for the Vancouver market. In 5 years from now... We will be celebrating our 35th anniversary!
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let’s be social /moblerfurniture
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I n s p I r at I o n FurnIture Hom e a nd office fur ni t ur e w i t H a n at t i t ud e {604.730.1275} customersvc-bc@inspirationfurniture.ca 1275 W.6th Ave, Vancouver | inspirationfurniture.ca INspiration Furniture – Vancouver, owned by brothers Peter and Steen Skaaning, opened in August 2002 and is located in the 40,000 square feet showroom, within the New Look Building in the historic landmark, Sigurdson’s Mill, in False Creek. The building, which features free covered parking, 3 stories, 5 levels, natural light and greenery and a 100-year-old original timber construction, is home to a Boconcept store, INspiration Furniture, Natuzzi Italia Gallery and the latest addition, a Stressless Comfort Gallery – all under one roof. A leader in contemporary and modern furnishings, at all price points, INspiration is Vancouver’s fastest growing furniture company. A 60,000 square feet warehouse and distribution center ensures that most items are in-stock for immediate delivery and installation by in-house professionals. As well, INspiration offers in-store design services and a large Special Order program.
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Q&A When did your business open? What inspired you to open it? We opened in 2002 - largely because the wonderful space became available. What do people say about your business? Our space is the perfect setting to showcase the variety of beautiful pieces we have.
let’s be social
What’s the secret to your success?
/inspirationfurniture @inspirationbc
Variety & value – always changing. People are surprised to know... How big the store is. Most first time visitors are always surprised at the sheer size of our store. We also have a large furniture store in Los Angeles (Rapport Intl. Furniture). What is your favourite quote? “The joy of a low price is quickly forgotten, but the aggravation of poor quality remains.”
Which Brands/Products do you carry? Natuzzi, Cattelan, Star, Stressless, Alf, Verner Panton, BDI, Jesper, Four Hands, Desede, Leolux, Tonelli. What is the most unique product you carry?
Our customers will still love the products they bought from us.
An iconic piece we carry is the DeSede DS164 sofa. The back rest can swivel and move wherever you want to place it along the sofa. We also have the Parabolica, by Leolux (made in Holland), which has a unique structure that allows you to sit in three different comfortable positions without moving or adding to the chair itself.
Describe your shop’s vibe:
Who is your target clientele?
Contemporary and modern with the latest style trends in home décor.
30-60 age group that enjoy style and décor within their home.
How are you involved with the community? We are a proud sponsor of BC Children’s Hospital Miracle Weekend. In 5 years from now...
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Spencer InterIorS Inc. {604.736.1378} stephen@spencerinteriors.ca 708 Main Street, Vancouver | spencerinteriors.ca
We are a modern luxury furniture and lighting store located in Vancouver BC, specializing in Italian furniture. At Spencer Interiors, we strive to match the quality of our clients’ purchasing experience with the quality of the furniture and lighting that we represent. Our knowledgeable sales associates work with our products every day, and we regularly visit client’s homes for interior design consultations, so we have the knowledge necessary to make your purchasing experience as effortless as possible. We have a large inventory of brand new merchandise in our warehouse available for immediate delivery.
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let’s be social /spencerinteriors.vancouver @spencerinterior
Which brands do you carry? We represent over 50 lines, among them: BONALDO, BOLZAN LETTI, DAVID TRUBRIDGE LIGHTING, FRIGHETTO, PORADA, POTOCCO, VERZELLONI, ZEITRAUM. Our customers love… Our extensive selection of Italian beds available in stock and for special order. Our Bolzan line of beds from Italy has raised the bar in terms of design, quality craftsmanship and luxury.
What is the most unique product you carry?
Where do you source your products from?
The refined and luxurious Selene Bed from BOLZAN LETTI which features a hand tufted headboard using the traditional European Capitonné tufting method. This historic technique dating from the 1700’s immediately imparts a sense of Italian luxury and timelessness, and is also available with accents in genuine Swarovski crystals.
The majority of our products are from Italy, but we also represent lines from Germany Sweden, Spain, and the US.
Q&A
Describe your shop’s vibe Clients love our mix of soft modern and contemporary pieces. Our look is soft, warm, inviting, and allows you to create a modern interior with a sophisticated classic look and a timeless feel.
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Q&A
Lane Home FurnisHings E xp EriE ncE A ffor d A b l E l uxury {604.522.5144} customerservice@yaletowninteriors.com 1455 United Blvd., Coquitlam | www.lanestore.ca
At Lane Home Furnishings, you can always expect a friendly environment. Our Design Professionals ensure that you enjoy your browse through our store, which features items made all over the world, including right here in British Columbia. Lane’s large showroom features everything from casual to formal furniture, always reflecting value and style. With extensive experience furnishing Lottery Homes, Show Suites, Lobbies, and Celebrity Homes, trust our team to find a unique style that you truly love. Be sure to bring in your floor plans or measurements, or book an in-home design consultation at your convenience. Our customers love... Our relaxed atmosphere that allows you to shop without stress. Our customers also enjoy our wide range of products and that we can furnish any room in the house whether it’s the media room, children’s room, master bedroom, living room, home office, or dining room. Where do you source your products from? We work with various long standing reputable manufacturers that represent our level of quality and service. Some are the most famous brands in our industry such as Calvin Klein. How did you pick the business name? Corporately, we are known as Yaletown Interiors as we started in the heart of Yaletown on the corner of Nelson & Hamilton. We began to feature our successful LANE PRODUCT that was a stylish product at a comfortable value. We later decided to expand our brand and opened as a Lane Store on United Boulevard in Coquitlam.
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What is your favourite quote? “You may concentrate on appearances all through the rest of your house, but in the bedroom comfort should be supreme. I think that bedrooms should also be very intimate rooms - they should express your personal preferences in every way...of all the rooms in the house your bedroom is yours. “ - Dorothy Draper, In the Pink Indulge 2015
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WindoWWorks Whe re W ill you r i ns p i r at i o n ta ke yo u? {604.231.1433} info@windowworks.ca Unit 10 13331 Vulcan Way, Richmond www.windowworks.ca Windowworks is western Canada’s largest residential custom drapery manufacturer. Our complete service program includes custom upholstered furniture, draperies, shutters, Hunter Douglas Gallery, fabric library, automated window coverings and installations. We are where interior designers go for quality, service and inspiration! When did your business open? What inspired you to open it? Windowworks opened in 1987. We felt that there was not a resource for designers to have their window covering inspirations serviced by a one stop destination.
Q&A
What do people say about your business? Windowworks has incredible service and quality standards while providing creative solutions you can rely on. What’s the secret to your success? Hard work and focusing on customer satisfaction. If we make a mistake we fix it! People are surprised to know... We have over 250 years of seamstress experience on our team.
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let’s be social /WindowWorksBC @WindowWorksBC
What is your favourite quote? “When things get tough, the tough get going.” How has your business evolved over time? We have become a one stop custom window covering specialist that meets the needs of the consumers and our industry. In 5 years from now... Quality and knowledgeable window covering specialist will be a rare commodity. Which brands do you carry? Robert Allen, Maxwell fabrics, Kravet, JF Fabrics, J. Ennis,Tritex, Hunter Douglas, Hartman & Forbes. Our customers love... Our friendly and knowledgeable service. A piece of advice you would offer to clients Details, details and details are critical in this business! What is your signature service? We are your one stop resource for window coverings. Indulge 2015
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EuroLinE WindoWs inc. A Better WAy to Se e you r World {604.940.8485} info@euroline-windows.com 7620 MacDonald Road, Delta www.euroline-windows.com EuroLine Windows Inc. is an innovative designer and manufacturer of distinctive windows and doors for residential and commercial buildings. We are also one of Canada’s leading window suppliers and the largest manufacturer of European-style tilt & turn windows in North America. Committed to energy savings and thermal performance, EuroLine has invested in perfecting its window technology, resulting in the ThermoPlus™ system. Designed specifically for the North American market, ThermoPlus meets the stringent standards required by the NAFS and delivers unprecedented insulation performance. All our products are available in an extensive range of styles and options including: dozens of colours and finishes such as our luxurious EuroWood™ (like wood only better). EuroLine Windows — a better way to see your world.
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When did your business open? What inspired you to open it? EuroLine Windows Inc. was founded in 1993 under the name of A.N.G. Window Tech Ltd., with the aim of providing high performance window systems made in Canada using European technology. How did you pick the business name? In 1998, the name was changed to EuroLine Windows Inc. to better reflect the advanced European technology embraced by the company.
home decor
let’s be social /eurolinewindows @EuroLineWindow /eurolinewindows /eurolinewindows
What do people say about your business?
What is the most unique product you carry?
Customers recommend EuroLine as an outstanding company that provides high quality window and door products and exceeds customer expectations with their proactive communication and professional service.
Our custom-built folding doors that open up any room to the outdoors.
What’s the secret to your success? At EuroLine we are committed to excellence and believe that quality is a habit not an act. People are surprised to know... That we manufacture our window and door systems in our facility right here in the Lower Mainland. What is your business philosophy? We believe in working with and listening to our customers to deliver the products that they want with the performance that they can depend on. What is your favourite quote? “Always give people more than what they expect.”
In 5 years from now... Our customers will still love the products they bought from us. Which Brands/Products do you carry? European-style, high-performance tilt & turn windows - 4700 Series ThermoPlus, 4600 Series GoldenLine. North American style casement and awning windows - 1400 Series. In- or outswing doors in single patio or French door styles. Tilt & glide doors, Entry doors, Folding doors, Rollshutters, Retractable screens, and Motorized, large application screens. Describe your shop’s vibe Our people who stand behind our products are the best in the business. Our talented team of employees are passionate about innovation and dedicated to quality in every area of our enterprise. Indulge 2015
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Hunter Douglas {1.800.265.8000} Find a retailer near you: www.hunterdouglas.ca
Not so long ago, window fashions were nothing more than just a way to dress a window. Then Hunter Douglas embarked on a long conversation with their customers and from that dialogue, a new idea was born. Window fashions must be more than window dressing. They should be a way to change the dynamics of a room. Hunter Douglas provides everything the consumer needs in order to change the light in a way that best suits their need. There are a number of key elements in the decision making process – from light source, to privacy issues, to style options to window shapes to the all-important energy efficiency, UV protection and the ultimate child and pet safety in the home.
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home decor
let’s be social /HunterDouglas /hunterdouglaswf
Tell us about your products The strength of the product is in the company’s ability to develop and market innovative, high quality, proprietary products that are targeted primarily at the upscale consumer. The proprietary Hunter Douglas fabric shades are consistently recognized for excellence in design, styling, features, quality and breadth of selection: Duette Honeycomb Shades, Silhouette Window Shadings, Luminette Privacy Sheers, Vignette Window Shadings and the recently added Pirouette Window Shadings. In addition to the fabric collections, Hunter Douglas offers fully integrated fashion and colour co-ordinated window coverings at various price points. These include horizontal and vertical blinds, roman, roller and woven wood shades, pleated shades, wood and alternative wood blinds. The window coverings are customized to each consumer’s specific needs and tastes and deliver a unique
product in a short time. The proprietary operating systems are equally innovative and unique. They offer ease of use, reliable performance, convenience and inherent child safety elements which are built into each product. What is your brand value? “The Art of Window Dressing” – the brand promise is the cornerstone of the company’s commitment to the consumer. To shape the light as it enters, creating a mood, reflecting an attitude, personalizing the home with a luminous signature. In short, it is the company’s belief that the product should not only be functional but also enhance the environment in which it lives. A product like this requires the hands on involvement of true artisans, piece-by-piece attention and a true craftsmen pride in the result. And that is exactly what goes into each and every Hunter Douglas custom window fashion that is built.
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K it c h e n IMAGE: Morningstar homes
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S p l a S h e S B at h & Kitchen centre You r stYl e. o ur exp ert i s e. {604.874.2351} m4rk3ting@sheret.com 425 East Broadway, Vancouver www.splashesonline.com At Splashes Bath & Kitchen Centres, your style meets our expertise. Our bathroom and kitchen solutions help you celebrate, entertain, relax and enjoy.
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What do people say about your business?
What’s the secret to your success?
“They provided me with plenty of information and what I should look for regarding the quality of different faucets. I would definitely go back again when I upgrade my basement.” - Jet from Vancouver.
Our showroom consultants provide excellent product recommendations and knowledge, and can assist with both renovation and new construction design ideas.
“Our saleslady was excellent in walking us through a maze of items we needed for our project. There was no pressure to buy and we felt at ease as we worked through a lot of items and worked hard to keep it in our budget.” - Rick from Vancouver. “You won’t be disappointed.” Phil from Surrey “Splashes made it so easy by offering so many choices under one roof and the sales people were very helpful.” - Phil from Surrey. People are surprised to know... How many locations we have; we have 20 locations, including six in the Lower Mainland.
How has your business evolved over time? Splashes Bath & Kitchen Centre is a division of Andrew Sheret Limited which was founded in Victoria in 1892. Andrew Sheret is 100% BC owned and operated. Which Brands/Products do you carry? We carry 40+ brands, including: Kalia (pictured), Roca, TOTO, and Amantii. Our customers love... The elegance and outstanding durability and functionality of the products we carry.
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ACRI-TEC INDUSTRIES S pec ial izin g i n the m a nu fa ctu ring of bath an d kitche n p rodu ct S {604.607.0856} sales@acritec.com 27049 Gloucester Way, Langley | www.acritec.com
Q&A
Acri-Tec is a family owned and operated Canadian company specializing in the manufacturing of acrylic bath and kitchen fixtures and has been producing cutting edge designs and quality products for over 28 years. At Acri-Tec we use only the best in raw materials, manufacturing processes and finishing techniques to ensure that our customers receive a product that will retain its showroom appearance over the years. Our high quality cast acrylic will stand the test of time and only require regular cleaning and minimal care. Browse our product selection of bathtubs, shower bases, shower and bathtub doors, kitchen and bathroom sinks, toilets and faucets. At Acri-Tec we are among industry leaders in developing new designs, variety and quality of our finished products.
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ki t c h e n & Ba t h
What’s the secret to your success?
Are you accepting new clients?
We are committed to consistent and exceptional quality and customer service.
We listen to our customers making relevant improvements and changes to remain the supplier of choice.
Acri-Tec always welcomes new bath and kitchen supply dealers and our products are specified in building projects on an ever growing basis. As online shopping continues to be popular with consumers we are partnered with box store retailers, offering an excellent selection of products through their websites.
Which brands/products do you carry?
What sets you apart from your competition?
From our core acrylic product lines of bathtubs, shower bases and basins, we are also proud to offer a wide variety of composite and ceramic bathtubs and basins, stainless steel sinks, shower doors, faucets, toilets and shower enclosures. With hundreds of products available we are truly a one-stop supplier for our customers.
Our outstanding responsiveness keeps us at the top of our customers’ list. Dependability has always been a core value at Acri-Tec. Our extensive knowledge of the industry allows us to maintain on-demand supply of the most popular kitchen and bath products. With consistent company growth we are able to forecast product demands with our customers so they can count on the delivery results they’ve come to know and trust. Quite simply, Acri-Tec is the best choice for kitchen and bath products in Canada!
How has your business evolved over time?
Our customers love … Our high standards of quality, performance and competitiveness and know they can always count on us to deliver.
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IMAGE: openroad lexus richmond
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Richmond AcuRA At Y our S erv ice in t he vAncou ve r A re A {604.278.8999} www.acurarichmond.com 4211 No. 3 Road, Richmond
Richmond Acura was established in 1986, and has achieved the milestone of number-one selling Acura dealership in Canada for many years, as well as numerous awards for excellent customer service. We became a part of the BPL Auto Group in 2013, joining Richmond Honda and Surrey Honda. BPL was founded by Henning Brasso, in 1987. A car dealer for over 50 years, having represented many luxury and mass market brands, Henning was honoured with the National MacLean’s Magazine Dealer of Excellence Award as Canada’s outstanding dealer in 1996. Today Richmond Acura has over 50 people working at our dealership. We are very proud of being one of Western Canada’s largest-selling Acura dealerships, and recognize that focusing on customer satisfaction is the way to continue our success.
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luxury auto
Q&A
let’s be social /AcuraRichmond Richmond Acura
When did your business open? Our group purchased Richmond Acura on July 1, 2013. We also own Richmond Honda and Surrey Honda. What do people say about your business? Customers agree that at Richmond Acura, our friendly staff is what sets us a part from the rest. Our well-educated service technicians always do a fantastic job and we try our best to make it easy for our customers to do business here. What’s the secret to your success? We offer a no-pressure sales technique that customers appreciate. We focus on building relationships around customer satisfaction and solving your problems. Richmond Acura also values creating a positive work environment for our employees. People are surprised to know... We were the very first Acura dealership to open in Canada. We are also tire and brake specialists for all makes of cars, not just Acura. How are you involved in the community? We are proud sponsors of various local youth sports teams.
In 5 years from now... We will move to the Richmond Auto Mall and continue to be the largest Acura dealer in BC. What is the most unique product you carry? We will receive the new Acura NSX supercar in the Fall of 2015. Indulge 2015
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Brian Jessel BMW The One a nd Only B r i a n J es s el B MW {604.222.7788} and {604.222.8820} 2311 Boundary Road, Vancouver www.brianjesselbmw.com Brian Jessel opened his first BMW dealership in 1986 with a three car showroom in Langley. Since then we have relocated and grown to become the largest volume BMW retailer in Canada! In 2004 we opened our location in Vancouver at the corner of Boundary and Lougheed Hwy. Brian Jessel’s reputation has always been about customer service and the “Brian Jessel BMW” experience. We now have over 200 dedicated and highly trained employees to service the ultimate luxury experience every day. In September 2014 our new car dealership underwent extensive renovations to enhance our customer experience with the addition of BMW ‘I” brand and an “M” showroom. With BMW expanding the new car line up and the growing BMW certified Pre-Owned market we are now pleased to announce the Brian Jessel BMW has just opened a second location just block away (1515 Boundary Road, Vancouver) that is dedicated to Certified Pre-Owned BMW Sales and Service. This stand-alone BMW Pre-Owned facility is the first of its kind in Canada and will give our Pre-Owned clients the highest level of service and luxury. 50
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let’s be social
Q&A
/brianjesselbmw @brianjesselbmw @brianjesselbmw
What do people say about your business? Our customers have come to know the Brian Jessel experience firsthand. We have a first class operation and deliver our own style of customer experience that is unique to the auto industry……our customers say, they love it! What’s the secret to your success? Simple ~ people and process. You must deliver on what you promise and you need the right people to care about our customers every day, in every situation. People are surprised to know... Brian Jessel employs over 200 employees. What is your favorite quote? “Take care of our customers and they will take care of you” Jim quoting Brian Jessel! How are you involved with the community? Over the years, Brian Jessel has contributed to hundreds of charities and organizations raising over $1.5M for our local community. Our hearts are closest to Pancreatic Cancer Canada these days and Canada Scores. How has your business evolved over time? Every aspect of the auto industry has changed. The digital world has made everything assessable with one click. You must be the clever and sharp to retain your customer base and create new business. Indulge 2015
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OpenROad Lexus RichmOnd Open t O a be t t e r way {604.273.5533} www.openroadlexus.com 5631 Parkwood Way, Richmond
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OpenRoad Lexus Richmond is an authorized Lexus dealer located in the Richmond Auto Mall in Richmond, BC. We offer a vast selection of new and pre-owned Lexus vehicles. We also have one of the largest Lexus Service Labs in the country, enabling quality and speedy service for all Lexus guests. Our award-winning Lexus sales and service team has been serving Lexus owners for over 20 years, and remain committed to providing our guests with quality Lexus experience. Lexus guests will discover a highly enjoyable guest experience with numerous amenities inside our guest lounge, including massage chairs, computer work stations, wireless internet, and a relaxing outdoor patio. When did your business open? What inspired you to open it? We opened in 1990 as the first stand-alone Lexus dealer in Canada. We continued to see an increasing demand for luxury vehicles and so in June 2011, we re-launched our facility with a newly constructed 69,000 sq. foot state-of-the-art luxury dealership in the Richmond Auto Mall. What’s the secret to your success? “Open to a better way”. We are always striving to
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do better in everything we do from customer service, employee satisfaction, our working relationships with automotive partners, to our community involvement. How are you involved with the community? Since 2010, OpenRoad has raised over $100,000 for Make-A-Wish® BC & Yukon. We continue to raise funds through fun staff activities such as the Vancouver Sun Run, Grouse Grind Challenge, golf events, silent auctions, car washes, charity dinners and more.
luxury auto
let’s be social /OpenRoadLexus @OpenRoadCA @OpenRoadCA
How has your business evolved ?
Which products do you carry?
Our customers love...
In 2011 our new facility positioned us as the largest Lexus retailer in Western Canada. With much support from the community, we have achieved the title of #1 volume retailer in Western Canada for over ten consecutive years. We have also achieved numerous “Pursuit of Excellence” awards from Lexus Canada.
OpenRoad Lexus carries luxury sedans, SUV’s, crossovers, hybrids, and performance vehicles from the Lexus brand. From the fuel-efficient and sporty CT200h hybrid to the IS sport performance sedan, or the compact crossover NX or Lexus’ original luxury SUV RX, we pretty much carry it all. F-sport packages are particularly popular amongst our customers.
Other than cars, people love our OpenRoad Lexus Richmond customer appreciation events. From Film Festivals, Cars & Coffee, Lexus Performance Driving Days and more our guests always love to attend our exclusive events!
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IMAGE: Martin knowles
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Real Estate
ConCord Pa C i f i C CA NA DA’S LA RGE ST COM M U NITY B UI L D ER {604.899.8800} 88 Pacific Boulevard, Vancouver, BC concordpacific.com
For more than two decades, Concord Pacific has been the gold standard for master planned communities across the country, from Concord CItyPlace in Toronto to Park Avenue in Surrey City Centre and Concord Pacific Place in Vancouver. In addition to the reputation it has earned in building more than 20,000 concrete homes, Concord Pacific is renowned for after-sales service and customer care. Concord Pacific has not only transformed skylines, but has also redefined a new urban model for living emulated by City Planners around the world.
Concord CityPlace, Toronto, ON
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let’s be social /ConcordPacificCommunities Concord Pacific Place, Vancouver, BC
The Concord, Calgary, AB
Park Avenue, Surrey, BC
Concord Gardens, Richmond, BC Indulge 2015
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M O R N I N G S TA R H O M E S LT D . A Polygon A ssociAt e {604.521.0038} info@mstarhomes.com 2nd Floor, 946 Brunette Avenue, Coquitlam www.mstarhomes.com Morningstar homes is one of the leading builders of single family homes in the Lower Mainland. With almost 2000 homes sold to date, you’ll quickly discover why we have a reputation for quality, a reputation that we believe is only as good as the quality we put into your home. At Morningstar we promise to create homes that provide an oasis from today’s fast-paced life, blend the most advanced and innovative construction technologies with the best of traditional craftsmanship, create neighbourhoods that have lasting appeal, work hard to ensure our homes are easy to buy and own, and listen attentively to ensure our customers are satisfied. Morningstar is an associate of Polygon Homes Ltd., one of the leading homebuilders in British Columbia since 1980.
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Q&A What’s the secret to your success? Constantly striving and evolving to be the best we can be at what we do has earned us a solid reputation for quality design, sound construction and customer service. What do you consider the best form of advertising? Word of mouth is truly the best form of advertising, because it is something that you cannot buy, but something that is offered free from the heart. Over the past 10 years we’ve seen a huge increase in word-of-mouth referrals from our homeowners as well as repeat buyers ... people who love their Morningstar home and want their friends and family to share the same experience. People are surprised to know... People are delighted to discover that we are an associate of Polygon Homes Ltd., one of the
leading homebuilders in British Columbia who have to date built over 23,000 homes of distinction throughout the Lower Mainland and whose solid reputation we are honoured to be associated with. How are you involved with the community? Morningstar is a proud supporter of each and every neighbourhood in which it builds. Whether it be adding a tot-park to its development, sponsoring block parties, neighbourhood events, or helping out local schools, Morningstar is proud to lend a hand. What do people say about your business? Testimonial from one of our satisfied homeowners... “Your team is amazing! Thank you Morningstar for all your outstanding customer service. We feel the attention to detail and quality of homes you build is of the highest quality. Morningstar came highly recommended to us from a friend who purchased a home a few years ago. Briefly looking at a few other builders, we quickly realized that Morningstar was the only builder we would consider. You have exceeded our expectations and have lived up to your reputation. We wish Morningstar much success. We love our new home.”
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e n t e rta i nm en t IMAGE: Tom lee music
Tom Lee music canada e xclu sive st ei nway d ea l er i n B c , ca lga ry a n d g r eat er t or o nt o {1.888.886.6533} www.tomleemusic.ca Head office: 929 Granville Street, Vancouver, BC Tom Lee Music Canada has been bringing music making to the Greater Vancouver and Vancouver Island communities since 1969 and is one of the largest full-line musical instrument retailers in North America. Tom Lee Music Canada has been representing Steinway & Sons in Canada since 1978 and is the exclusive representative for the Family of Steinway Designed Pianos for British Columbia, Calgary and Greater Toronto Area. For over 160 years, Steinway & Sons has been handcrafting the world’s finest pianos. We invite you to visit us and experience the entire Family of Steinway Designed Pianos including Steinway, Boston and Essex pianos in a variety of sizes to accommodate all musical tastes and budgets. We also offer an incredible selection of designer styles and finishes including limited editions and one-of-a-kind instruments to complement any decor.
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We first started as a humble piano store located in Vancouver in 1969. Since then, we’ve grown into a full instrument retailer that sells the best brands of pianos, guitars, brass & woodwind instruments, dj equipment, audio production gear, drums, sheet music and music software. We also have our own music academy in 7 locations. Our piano division has grown from one location to 8 showrooms in the Vancouver Lower Mainland & Vancouver Island under the brand name of Tom Lee Music. Recently, we added one location in Calgary and two in Greater Toronto under the brand name of Steinway Piano Gallery.
What brands do you carry? We believe that musicians of any skill level should play and practise using the highest quality of instruments. For that reason, we carry the world’s best name brands, such as Steinway & Sons, Yamaha, Schimmel, Petrof and many more! What is the most unique product you carry? We carry a plethora of unique instruments at Tom Lee Music, but we are the only exclusive Steinway Piano dealer in British Columbia, Calgary and Greater Toronto. Steinway is dedicated to the ideal of making the finest pianos in the world. The result is instruments renowned for their unsurpassed quality. Pianos with such superior sound and responsive touch that they enchant the most demanding pianists. We are preferred overwhelmingly by people who share the joy of playing and owning the finest musical instrument — a joy which can be yours when you bring a Steinway into your life.
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How has your business evolved over time?
RiveR Rock casino ResoRt L ET US E NTE RTA IN YOU ! {604.247.8900} info@riverrock.com 8811 River Road, Richmond | www.riverrock.com
Stay, play and get away from it all at the River Rock, a unique four-diamond resort located in a stunning natural setting on the banks of the Fraser River in Richmond. Experience the excitement of the gaming floor, enjoy live, world-class entertainment at the Show Theatre, and choose from several restaurants serving everything from light bites to fine cuisine. River Rock has two fantastic venues where you can enjoy live music, with no cover charge. Depending on your mood choose from Curve or Lulu’s Lounge! Pamper yourself at the Absolute Spa, soak in the Jacuzzi or slide down the 70ft waterslide into the west coast themed saltwater pool. All of this is in easy reach with our very own Skytrain Station (Bridgeport) and free parking.
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When did your business open and how has it evolved over time? We opened our doors in June 2004 as a Casino but with a vision to build an exclusive entertainment destination with a wide range of amenities that deliver amazing experiences. Year after year we have continued to grow and add to our guest’s experience. We began to add dining options and in 2005 we added The Resort with 222 luxury suites, a 995 seat state of the art Show Theatre, pool, fitness room and spa and marina. As the property further established itself as an entertainment hot spot, the need for more hotel space was met in 2009 with a newly built 193 room hotel. Simply called The Hotel, this extension of the resort offers travellers a unique blend of serene ambiance and exquisite hospitality. River Rock Casino Resort has established itself as the premier entertainment destination that delivers amazing experiences and memories, obtains internationally accredited accolades and raises the bar on entertainment and hospitality offerings locally and internationally. Proof of such excellence comes in the way of being recognized as the Best Luxury Casino Hotel by the World Luxury Awards organization three years in a row and designated as an AAA Four Diamond resort since 2007.
/riverrockcasinoresort @riverrockcasino @riverrockcasinoresort
How are you involved with the community? At the River Rock Casino Resort, we are truly passionate about giving back to local community organizations. As a socially responsible corporate citizen, River Rock Casino Resort is tremendously proud to be involved in the community, and along with its 1,335 employees, works hard to support local organizations in achieving their goals. From volunteering, donations or sponsorships, we strive to make a difference in our communities. What is the most unique product you carry? River Rock is an entertainment destination that has something for everyone! We are the only four diamond casino resort in British Columbia. Our breadth of amenities and experiences is what makes us unique! What sets you a part from your competition? Our location and winning combination of premier hospitality, a vibrant and innovative gaming floor, exciting live entertainment and eclectic dining options is what truly sets us apart from the competition. We are the only Casino Entertainment Resort in BC. River Rock is situated in an amazing West Coast setting. The resort’s marina and boardwalk boast stunning views over to Vancouver, the North Shore Mountains and Vancouver Island.
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F o o d & E n t e r t ai n m e n t
Q&A
PriceSmart FoodS T he Sm a rT Way T o S h op {5 locations} Vancouver: Grandview& King Edward, Richmond, Coquitlam and Surrey www.pricesmartfoods.ca PriceSmart Foods is part of the Overwaitea Food Group, which operates a total of 145 stores in British Columbia and Alberta under the Save-On-Foods, Overwaitea Foods, Cooper’s Foods, Urban Fare, PriceSmart Foods and Bulkley Valley Wholesale banners. With five locations in the Lower Mainland (Richmond, Grandview, King Edward, Fleetwood and Coquitlam), PriceSmart Foods delivers everyday value with market-specific international food offerings, tailoring products and services that best serve the neighbourhood. PriceSmart Foods, in the Richmond and Grandview locations, offer a unique ‘East meets West’ concept, carrying an impressive selection of high-quality Asian groceries and Western products, together under one roof. You will find fresh produce stocked daily, traditional Asian groceries, live seafood, an Asian bakery and authentic Asian meals from the restaurant-style deli to complement the full suite of Western brands. The Asian style kitchen will also cook the live seafood purchased in-store to any style. The bilingual, knowledgeable and friendly team members in-store make it a great shopping experience for customers. 66
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let’s be social /PricesmartFoods
People are surprised to know... That PriceSmart Foods offers such an impressive selection of foods from around the world at everyday low prices. How are you involved with the community? We are passionate supporters of the BC Children’s Hospital Foundation and participate in many local community events. PriceSmart Foods also sponsors and hosts special in-store events such as the Korean Food and Taiwanese Food Festivals. Which brands/products do you carry? PriceSmart Foods carries over 2000 high-quality and trusted brands from Asia as well as a full offering of Western products. Our customers love... Our customers love the everyday value, selection and convenience they find under one roof – including hot meals-to-go, fresh made sushi, a world of international flavours and, of course, our friendly and helpful team. Describe your shop’s vibe A world of flavours – our customers can get their favourite products and brands from around the globe and around the corner! What sets you apart from others in your industry? PriceSmart Foods is the first grocery store in the lower mainland that offers the unique concept of ‘East meets West’ under one roof. Our customers can shop for all their grocery needs in one place making PriceSmart Foods the smart place to shop! Indulge 2015
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Hard rock casino Va n c o u V e r E vEryt hing yo u g o o ut for {604.523.6888} info@hardrockcasinovancouver.com 2080 United Blvd, Coquitlam www.hardrockcasinovancouver.com The Hard Rock Casino Vancouver is located in Coquitlam, British Columbia in Metro Vancouver and is home to unparalleled entertainment, dining and gaming. Offering more than 950 popular Slot Machines and Table Games, such as: Blackjack, Roulette, Baccarat, Poker, Pai Gow, Craps, and VIP High Limit Salons. We feature multiple performance spaces, including a state-of-the-art 1100 seat theatre that delivers the best in music, comedy, performing arts, and local artists making their mark in the entertainment world. We are home to chefs that dish up unique, flavourful fare in a modern atmosphere. Whether you are looking to indulge in breakfast, small bites before a concert, or enjoy the bar scene with a drink in hand, the Hard Rock Casino Vancouver has something for everyone.
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let’s be social /HardrockCasinoVancouver @HardRockCasinoV @HardRockCasinoV
Q&A When did your business open? What inspired you to open it? We opened our doors as the Hard Rock Casino Vancouver on December 20, 2013 with the vision to be the ultimate entertainment scene in Metro Vancouver. Hard Rock Casino is one of the most globally recognized entertainment brands in the world and we wanted to offer unrivaled entertainment, dining and gaming options that appeal to all tastes and interests. What do people say about your business? A note from one of our valued guests: “One word...awesome, blown away, amazing, hella-fun...alright, that’s more than one word. But, that’s how I describe our first time at the Hard Rock Casino Vancouver. From the cool memorabilia to the attentive service, the Hard Rock Casino Vancouver blew away all my expectations. The atmosphere
is fun the minute you enter. This place is about entertaining you not just about the gambling. It’s a “Rock ‘n’ roll-themed casino” that creates a winning atmosphere for us...the customers.” What is your business philosophy? Forged from a desire to be true to The Hard Rock Hotel and Casino’s brand roots, while paying tribute to the music that frames our lives and culture here in Vancouver, we create the standards by which all others are measured. Hard Rock Casino Vancouver is original; now and always. With music infused in our DNA, Hard Rock Casino Vancouver caters to guests from all walks of life that want to relive their best memories and thrive on the opportunity to create new ones.
What type of guests frequent your business & why? Everyone is treated like a rock star, whether you are 19 or 99. We present the very best of gaming, music, fun and dining at the Hard Rock Casino Vancouver. Why are you re-launching your VIP Table Games amenities? To offer premium gaming experiences to our guests with a more spacious, luxurious, and private setting. Our new high limit spaces will have two private rooms, improved amenities, and dedicated service catered to our VIPs. We will focus on bringing in high end Asian entertainment and kick it up a notch with our Asian food offerings to bring the ultimate gaming and entertainment experiences to the Asian communities. Indulge 2015
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Audio Video unlimited S ame Pr ice . e xP e rt a dvice {604.522.4000} www.coquitlamavu.ca 1200 Lougheed Highway, Coquitlam At Audio Video Unlimited, we are your true local experts for quality audio/video design and installation services. Serving the local market for over 30 years, our team can help you with everything from single room audio systems to multi-room complex designs. We are proud to offer one-to-one consultation services in our showroom, at your home or business. Our sales and installations teams are truly passionate about their careers with AVU. Many of our consultants have been with us for almost 20 years (some even more)! We are happy to work with your Designer, Contractor or Project Manager to ensure successful completion. We believe the shopping experience should be enjoyable and not overwhelming and all product pricing is guaranteed for 30 days after your purchase with our Ad Cheque plan. It’s time for a better shopping experience with Coquitlam AVU! What do people say about your business?
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That we listened! The art of listening seems to be a lost one. From our new customers, we often hear that they were previously shopping with “big box” retailers and that are happy that they found us and will not go back. We are blessed to have a loyal client base that continues to send us new business consistently. What’s the secret to your success? The secret is an old one that is sometimes missed by many new retailers: “treat your customer the way you want to be treated.” We train our staff to deliver service that is above standard in order for good things to happen.
That we offer the SAME PRICE and many times lower than the “big box” retailers. Our Ad Cheque price protection ensures the most competitive price on your purchase today and up to 30 days afterwards. If the price drops at any qualified retailer, we will issue you a cheque for the difference!
Sonos. Home Speakers - Definitive Technology, Monitor Audio, Paradigm. Televisions - LG, Panasonic, Samsung, Sharp, Sony. Projectors/Screens - Epson, JVC, Panasonic, Sony, Screen Innovations, Dragonfly, Grandview. Furniture - BDi, Brassex, Camden, Sonora. Accessories - Audioquest, Harmony Remote Controls, Sanus.
How has your business evolved over time?
What commercial services do you see on the rise?
We started out as a movie rental service in Vancouver where our CEO would personally deliver video tapes to customers homes. That is where the personalized service mantra started. As we grew, we became one of the premier car audio/installation companies in the Lower Mainland. Now we de-
Boardrooms - with the popularity of video conferencing, many companies aren’t physically traveling as much as they once were. Our experienced crew can help with the design and implementation of your fully equipped boardroom. Digital Signage - from small to large businesses, we complete projects using commercial display panels, which is now more affordable than ever before.
sign home theater, media rooms, whole-house audio systems, smart home systems and offer a commercial design and installation division. We work on dream homes and have successfully completed many bars/restaurants all across the Lower Mainland. Which brands do you carry? Home Automation - Control 4, Nest, i-Port. Home Audio - Anthem, Arcam, Denon, Yamaha. Wireless Audio - Heos, Libratone,
F o o d & E n t e r t ai n m e n t
People are surprised to know...
let’s be social /AVUCoquitlam @AVA_Unlimited /AvuCa
Tell us about your recently launched VIP Club VIP Club members enjoy a sign up bonus along with preferred services and pricing that is exclusive to VIP members and not promoted to the general public. New members can easily sign up at our store website to start enjoying the perks right away. Indulge 2015
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G at e way C a s i n o s & e n t e r ta i n m e n t Lt D . E vEryt hing you wa nt a l l i n onE p l a c E {604.412.0166} info@gatewaycasinos.com 4331 Dominion St., Burnaby | gatewaycasinos.com At Gateway Casinos & Entertainment the complete entertainment experience is about more than just gaming. We create truly memorable experiences with the best of gaming, music and great food, all under one roof. Whether you’re dropping in for a delicious meal at the new Match Eatery & Public House or enjoying a show at Cascades - we strive to deliver our guests the very best. Visit any Gateway Casino for the ultimate entertainment experience. Grand Villa offers exceptional dining at Personas Patio + Restaurant + Lounge with Dueling Pianos every Wednesday. All our local properties, Starlight, Cascades and Grand Villa Casino feature free live music every weekend. We’re not just the best in slots and table games, but your complete night out.
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What do people say about your business? The exceptional customer service keeps them coming back. A visit to our properties is made special by amazing team members who strive to make guests’ experience extraordinary. Whether you want to play table games or have dinner and dance at the Starlight supper club, entertainment is our pleasure.
F o o d & E n t e r t ai n m e n t
Where should I dine? We offer something for everyone including Kirin at Starlight and Grand Dynasty at Grand Villa. You won’t go hungry with $12 lunch at The Buffet or the selection at the Match Eatery & Public House. What is a popular dish? Our Skillet Mussels at Personas + Patio + Restaurant + Lounge, served in a sizzling cast iron skillet with butter, sea salt & lemon. Visit Grand Villa for a cocktail with friends and try this popular dish. Our customers love... Our high limit table salons and VIP slot areas. We recently added a new luxury salon to our Cypress high limit table games and a high limit table games area to Cas-
cades. Whether it’s being in the action or the privacy of Starlight’s No 9 you crave, we cater to all your desires. How do I learn the games? It’s easy to learn, try our $5 table games at our fun pits or ask our slot hosts to show you how to play. Sign up for Encore Rewards so we can send you free play, dining discounts and much more. How are you involved with the community? We believe it is our responsibility to support our communities. Through GatewayGIVES we are consistently able to offer monetary, in-kind and volunteer donations.
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“
The best things in li f e ar e f r e e . T h e s e co n d b e s t ar e v e ry ex p e n s i v e . - co co chan e l
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FEATURED DESIGN:
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THE ART OF WINDOW DRESSING At Hunter Douglas, our window fashions start with great design. Light control, energy efficiency, and the convenience of motorization are just some of the innovations that enhance the beauty of every room, every day. Lifetime guarantee.
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