2015: Edition 11

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THE OFFICIAL STUDENT NEWSPAPER OF THE UNIVERSITY OF CAPE TOWN

29 September 2015

VOLUME 74: EDITION11

varsitynewspaper.co.za

@varsitynews

Out With Outsourcing

varsitynewspaper

IN THIS ISSUE

UCT’s outsourced workers call for a living wage and accountability on poor working conditions - “UCT can outsource accountability but it can’t outsource responsibility”

Image:UCT Rhodes Must Fall Facebook.com

Aisha Abdool Karim with research by Gape Masole and Nico Nomyayi

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n Saturday, September 26th, a group of outsourced workers held a picket outside the UCT Council meeting being held in Bremner building. Mzomhle Bixa, Chairperson of the NEHAWU Joint Shop Stewards Council, handed over the workers demands on improving working conditions for UCT’s outsourced workers to Vice Chancellor Dr Max Price. Also in attendance were members of the Rhodes Must Fall movement and Left Students Forum. The letter, handed to Price, stated that the “UCT Council has repeatedly been presented with the demands of workers at UCT” and that the Council “has become complicit in endorsing management’s rejection of the demands”. The UCT NEHAWU Joint Shop Stewards Council has previously attempted to engage with UCT management regarding their demands, however these meetings were unsuccessful. The demands outlined in the letter are as follows: UCT must implement Clause 6.7 of the UCT Review, which recommends an adjustment to the salaries of outsourced workers, UCT must introduce a minimum basic wage of R10 000 per month for all workers without any loss of jobs, and UCT must directly employ all those working at the institution. The last demand references Section 198A 3b of the Labour Relations Act, which deals with the issue of ‘dual employment’ in regards to who the employer of the workers is. These demands have been endorsed by the SRC.

The decision to adopt the outsourcing system at UCT was instituted by Dr Mamphela Ramphele, Vice-Chancellor at the time, in the 1990s. This included ‘non-core’ services, such as cleaning, security, catering, transport, and groundskeeping. Outsourcing is seen as cost-effective and means that employees in these sectors are no longer employed directly by UCT, but rather contracted from an outside company.

transformation at UCT needs to extend to workers Worker action against outsourcing is not a new development and has been ongoing since the system was implemented in the 1990s. This was because previously, when workers were directly employed by UCT, they were seen as staff of UCT and received the same benefits as other employees. Once workers were outsourced, they received lower wages and fewer benefits. Ihsaan Bassier, SRC Chair of Labour and Services, said, “A large portion of the financial gains from outsourcing was just the cost born by workers.” As a result of worker action UCT created a Code of Conduct in 2014. Following concerns raised around working conditions of outsourced employees, a review on outsourcing was released in 2014. The UCT Council adopted the Code of Conduct in September last year and it is included within the service contract between UCT and their outsourced companies. A workshop to discuss the new code of conduct with NEHAWU shop stewards has

been scheduled at UCT. Pat Lucas, UCT Communications and Media Liaison, said, “It is expected that companies conduct their labour relations in a way that is fair.” One of the biggest issues with the current outsourcing system, according to Bixa, is the dualemployment system. Bixa said that under the current system, workers are unclear on who they are working under and therefore “don’t know which procedure [they] need to follow to dispute [their] grievances and complaints”. He said that all outsourced workers, regardless of the company, encounter this problem and are continuously referred between parties, making it difficult to address the complaint. A representative of the Left Students Forum (LSF) said, “There are no effective internal forums through which problems can be resolved”. The representative noted that due to dual-employment, it is harder for individual grievances of workers and issues to be resolved. In a statement issued to VARSITY, Lucas said, “UCT’s code makes provision for resolving disputes (as an alternative to the CCMA), but only after all internal processes within the company have been exhausted.” Lucas noted that each company has their own set of internal processes and said, “It is not UCT’s role to manage the handling of complaints at the outsourced company”. According to Bassier, any workerdriven gains, such as wage increases and benefits, are undermined by the outsourcing system, as it results in “diluted channels of accountability”. Bassier noted that this issue would be resolved through insourcing, as UCT would then be directly responsible for all workers.

The three main issues, highlighted by Bassier, that outsourced workers faces are: negligence, in terms of unpaid wages or lack of benefits; mistreatment of workers, such as unfair dismissal; and the on-going action for workers to receive a living wage.

Mental Health

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Our Ancestors

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SRC Timeline

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place pressure on management structures

The majority of the complaints raised by outsourced workers are not unique to one company and all workers share similar grievances. The Workers Forum, which is organised by workers across companies, has consistently argued in favour of insourcing workers. There have also been previous reviews that recommended insourcing Metro, the cleaning service for residences, Sibanye, the company that operates the Jammie buses, and the garden services. However, LSF representatives said that UCT management has maintained that the outsourcing system should remain in place at UCT, given its cost-effectiveness. While the main demand from workers is that they be insourced and employed, by UCT directly, there are also other issues that need to be addressed. The introduction of the outsourcing system at UCT meant that employees lost quite a few of the benefits that previously existed when workers were insourced. Bixa specifically noted concerns around health and safety in their working environment.

Image: flickr.com/amboo who?

Report Cards

PAGEs 11-13

SA’s Heritage

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Dirt Don’t Hurt

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Continues on page 3

VARSITY, the official student newspaper since 1942, is committed to the principles of equality and democracy.


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