KATILAVILAR
KatilaVilarhasaDegreeinGlobalDesign,aMasterinProduct&SpaceDesign(Ambients) fromIADE-CreativeUniversity(PT),andmorerecently,aPhDArchitectureandUrban Planning(UrbanSociology)fromtheUniversityofBío-Bío(2017)fromChile thatis recognisedinEUbytheUPCTechnicalUniversityofCataloniafromBarcelona|Spain(2019) KatilaVilarisconscious,diverseandambitiousandhasavariedprofessionalexperience: fromarchitectureandsocialurbanplanning,andeventandculturalprojectmanagement,to customerservicesrepresentativeindifferentdomains(IT,HR,CashCollections)mainly,for Frenchbusinesses
Personal
Address
AvGeneralRoçadasnº24-26,VilaCândida,nº 34r/cesq
1170-162Lisboa
Phonenumber
+351961957298
Email katilavilar@gmailcom
Languages
Portuguese
English French
Spanish Interests
Analog&DigitalPhotography|Alternative PhotographyProcesses
Arts|Painting
Nature|Travel Skills
Autocad2D
AdobePhotoshop
AdobeIllustrator
AdobeIndesign
AdobeAcrobat
MicrosoftWord
MicrosoftExcel
MicrosoftPowerpoint
Oracle
SAPBusinessObjects
SalesforceAdministration
MicrosoftProject
Canva
RevitArchitectureEssentials
KatilaVilarislookingforanewchallenge Ifpossiblerelatedtoheracademicstudies' researchandpersonalinterest,UrbanSociologyandPlanning,andhowtofostermoresocial sustainabilityinurbanorruralareas Shestronglybelievesthatherknowledgeofurban design,participatoryprocessesandsocialcapital,aswellasherlivingexperienceinthe GlobalSouthasAngolaandLatinAmerica,maycontributetounderstandingcontemporary urbandynamicstoenhanceresilience
Examples:Public/PrivatecompaniesrelatedtoSDGs,Internationalcooperation,NGOs, GlobalSouth'sacademicorprofessionalresearch:African&/orLatinAmericanstudies, Spatialplanning,RehabilitationofIllegalterritories,HumanDevelopment,Rural-urban fringes,Peripheries,Communityempowerment,Participatoryprocesses,Digitalinclusion andcitizenship,Post-DocResearchorotherinterestingrelatedsubjects.
However,KatilaVilardeeplyunderstandspost-capitalismsocietiesandhowdifficultitisto pursuedreams,andsheisalsoadaptabletootherinterestingnewprojectsindifferent areas,assheisacuriousandcommittedperson.
KatilaVilarisbilingualinPortuguese-French,proficientinEnglishandalsoknowsSpanish, hasITknowledgeindifferentsoftwares.Sheisavailabletoberelocated(expat).
Portfolio:https://issuucom/vilark1
Academia:https://independentacademiaedu/KatilaVilar OrcidID:0000-0002-6129-7851
CiênciaiD:DC1E-27D6-6E21
GoogleScholar:https://scholargooglecom/citations?user=I40SakIAAAAJ&hl=en Art:https://openseaio/ViAndare
Work experience
Freelancer-Diverse Freelancer,Lisbon
Lisbon fairsandevents Chakanadesign
Diversefreelancejobs:upwork.com+freelance.com
Lookingforanewchallenge
EventProduction&TechnicalDesignArchitect
WakingLifeAssociation,Crato|Lisbon(PT)
May2023
Nov2022-Apr2023
TheWakingLifeAssociation(BE/PT)aimstodevelopcultural,recreationalandeducational activitiesinvolvingthepromotionofcivicparticipation,environmentalawareness,and socialinclusionthroughmusic
KeyAreasofResponsibility
MusicFestivalLayoutDesign2023+TechnicalDrawingsandMapsforCratoCouncilʼs approval+Projectsdescriptivememoryandurban ruraljustifications
SupportinBackOfficeorganisationandurban ruralplanningdocuments
TheWakingLifeAssociation(BE/PT)aimstodevelopcultural,recreationalandeducational activitiesinvolvingthepromotionofcivicparticipation,environmentalawareness,and socialinclusionthroughmusic (servicesagreement freelanceproject)
CashCollectionsOfficer(Frenchbusiness)
EuropcarMobilityGroup,Lisboa
EuropcarMobilityGroupisamajorplayerinmobilitysolutions
KeyAreasofResponsibility
Apr2022-Oct2022
Proactivelychaseaportfolioofcorporateaccounts,byphone,emailandletter
Ensurerecoveriesaremadetopaymenttermsandtargets
Buildrelationshipswithinternalandexternalcustomers
Liaisewithaccountmanagersandaccountstoensureremedialactionistakentosolve problems
Identifycashfloworinconsistentpaymentbehavioursthatshouldbeescalated Daily&month endreporting,andaccountreconciliations,forbothcustomersand management
Statementandreminderletterdistribution
Maintainanaccuraterecordofallchasingactivity
Handleandprovidesupportfordisputedinvoices. Respondpromptlytointernalandexternalrequests.
Suspendriskaccountsandsupportanyqueriesregardingsuspendedaccounts. (contract)
CareerBreak-Postdoctoraldrawingproposal
Sep2021-Mar2022
Freelancer|Private-Postdoctoraldrawingproposal,Luanda|Lisbon AbstractofthePost‑doctoralProposal
Theproposalexposestheauthorʼsongoinginterestindevelopingpostdoctoralresearchin urbansociology,particularlytherelevanceofsocialsustainabilityand,specifically,howthis themeiscrucialtoreimaginingandredesigningmoresmart,resilientcitiesandsustainable communities Acommunityengagementparticipatorytool(PGIS)isproposed,enabling,in real time,tocollectdataregardingthelivingexperienceofthecommunity
ThehypothesisisthatthePGIStoolwillenhanceinterpersonaltrustandsocialinteraction, providinganopportunitytosharecommonstoriesaboutthecommunity'sstrengths, weaknesses,andopportunities,allowingcollaborationsandpartnershipsthatcaninfluence theirneighbourhoodchange Itmayalsoallowbridgingthegapbetweentop down discoursesandactionsandlocalknowledgeinwaysthatmakedatamoreauthenticand meaningful
Throughthis,policymakersandurbanplannerscanprovideinfrastructuresandservices thataremorevalid,andreliable,itintegratescommunityvoiceandcohesionperception intotheheartofurbanplanningprocesseswhilesupportinglocally drivenstrategies towardsequitablecommunitydevelopmentandneighbourhoodtransformation.The productionandco governanceofcollectiveassetscanserveassourcesofsocialcapitaland collectiveactionhubsthatincreasesocialcohesionandtrustanddecreasevulnerability.
KeyWords
SocialSustainability,SocialInnovation,CommunityEngagement,PGIStools,SmartCities
ITTechnicalCustomerService(Frenchbusiness) SitelGroup
KeyAreasofResponsibility
Jul2020-Sep2021
Communicatebyemailand/orchatwithexistingcustomersinordertosolvetheirinquiries: InstallationandActivation|Refunds|SalesandBilling
Giveinformationabouttheproductorservicetoexistingcustomersandprospects Transferdifficultandmorecomplexinquiriestoahigherlevelifnecessary
Demonstrateastrongcustomerserviceorientationandtakeresponsibilitytoensure customersaresatisfied
ProactivelyproposeimprovementsandfeedbackinprocessesandwaysofworkingtoTeam Management|OperationsManager
Maintainreceivedinformationproperlyinthesystem (contract)
EventProduction&TechnicalDesignArchitect WAKINGLIFE,Lisboa|Crato
Feb2019-Aug2019
TheWakingLifeAssociation(BE/PT)aimstodevelopcultural,recreationalandeducational activitiesinvolvingthepromotionofcivicparticipation,environmentalawareness,andsocial inclusionthroughmusic
KeyAreasofResponsibility
MusicFestivalLayoutDesign2019+TechnicalDrawingsandMapsforCratoCouncilʼs approval+Projectsdescriptivememoryandurban ruraljustifications
SupportinBackOfficeorganisationandurban ruralplanningdocuments
TheWakingLifeAssociation(BE/PT)aimstodevelopcultural,recreationalandeducational activitiesinvolvingthepromotionofcivicparticipation,environmentalawareness,and socialinclusionthroughmusic
(servicesagreement freelanceproject)
EventProduction&ProjectManager
GoodMood-Eco&ArtOrg,Idanha-a-Nova
GoodMoodLda(PT)isafullyintegratedproductionmarketingcompany,with14yearsin themarketwhichcreatesandproducesworld classspecialeventscoveringabroad spectrumofentertainmentgenres,includingtheworld famousBoomFestival.
KeyAreasofResponsibility:
Planningtheorganisation&implementationofallCampingVillageoperations,comprising 44haandexpectedfor30,000visitors:
Adetailedreviewofalldatafromtheareaofpreviouseditions
Preparationofadetailedplanandschedulefortheconstructionoftheareaandsub areas, festivaloperationsandclearing,describingindetailthedivisionofresponsibilitiesbetween CampingVillageparishteamsandotherfestivalteams
Createandmonitorzonebudgetsandchecklists
Managementandsupervisionofresourcesofthearea,andofthe10ecobuildersand3art collaborativeteams
Executionoftheapprovedplanforthearea
Manageandmaintaintheareaandsub areasduringtheevent,addressingandsolvingall occurrences
Recruitmentoflong termteamsthatwillberesponsiblefortheproductionand maintenanceofthearea,beforeandduringthefestivalevent
RigorouscollaborationwithallTransversalDepartmentstounderstandthecompetenciesof eachteamandsub departmentsandco coordinatealloperationsbefore,duringandafter thefestival
Timelyresponsetoallcommunications
Presentationofinnovativeproposals,suggestionsandmethodsrelatedtodifferentareasof production,consideringthevisionandrealityoftheproject.
Regularreportsontheprogressofworkandthefinalreportonactivities.
IncorporationanddevelopmentoftheSocialHubsprojectintheCamping,intheCaravan ParkandinthesocialareasasanintegralpartofthespaceBoomconcept.Thetaskisin collaborationwiththeCarPark&CaravanParkVillageManagerandwiththeArtandEvent ProgramDepartment.
Re structureanddeveloptheSocialHubsconceptfor2018,takingintoaccountthe2016 experience,theBoom2018theme,thelong termBoomLandurbanandenvironmentalplan, etc.
Concepts&specificationsforallworksincludedintheproject.
Coordinationofexecutionofplannedandapprovedworks
CoordinationofthehumanresourcesresponsibleforthegoodfunctionalityoftheSocial Hubs
SupportthecreationoftheSocialHubsArtandEventsProgram (contract)
SocialHubsDesigner&ConstructionCoordinator
GoodMood-Eco&ArtOrg,Idanha-a-Nova
Mar2016-Aug2016
GoodMoodLda(PT)isafullyintegratedproductionmarketingcompany,with14yearsin themarketwhichcreatesandproducesworld classspecialeventscoveringabroad spectrumofentertainmentgenres,includingtheworld famousBoomFestival.
KeyAreasofResponsibility:
IncorporatingBoomCamping,CaravanPark&camp;socialareasaspartoftheBoom Festival'sconcept.
Toprovidemorecomfortandspaceorganisationforthearea,takingintoaccountthe reserve'snaturalconstitutesanditsbenefits
Createsocialspacesthatinspireintegration,harmoniouscoexistenceandsustainableliving Conceptcreation,masterplan,socialhubsexecutionandplansspecificationsfor construction.
Planningandconstructioncoordination. (servicesagreement project)
SolvayLisbonisanimportantcentreofexpertiseforkeycorporatefunctionsandglobal businessunitsoftheSolvayGroup,suchasFinance,Purchase,HumanResources,IT Support,andProcessAutomation.
KeyAreasofResponsibility
RespondtovariousHRrequestsfromFrenchandBelgiumemployeesorforwardthemtoa specialist.
UsinganintegratedsystembasedonSAP.
Providefirst linesupporttoSolvayemployeesworldwideinallHR relatedrequests,mostly inFrench,butalsoinEnglish
RequestsmayinvolvequestionsaboutSalary,TimeManagementandEmployeedata,but alsoaboutOrganisationalstructures,Reporting,Learningprocesses,Evaluationand Compensationcampaigns Indoingso,instrictcollaborationwithlocalpayrollteamsand HRmanagersinFranceandBelgiumtofindsustainablesolutions Continuouslymaintainour"AskHR"FAQdatabase (contract)
CareerBreak-PhD+PhDdefense
Mar2013-May2017
DoctoradoenArquitecturayUrbanismodelaFacultaddeArquitectura,Construccióny Diseño,UniversidaddelBío-BíoConcepción-Chile
AbstractofthePhD
TakingasreferencethehistoricalcontextoftheexpansionphenomenonofMedellinandthe anthropogenicprocessesbasedonMoravia'sneighbourhood,thepurposeis:
1. TomakeanimpactevaluationoftheIntegralImprovementPlan(PPMIM2004 2011),using therelationshipbetweentheurbandesignfeaturesandthesocialcapitalvariables.Initially, atheoreticalandconceptualframeworkofthevarioustopicsunderreviewispresented
2 ThenweconfrontthePPMIM'sprinciples,itsurbandesignstrategies,anditsprocedural methodologywiththebuiltprojectandevaluateitsgeneralsocio spatialimpact Finally,we analyseitsimpactonthecognitiveandstructuraldimensionsofsocialcapital
TheIntegralImprovementPlan(PPMIM)broughtthephysical,ecological,culturalandsocial rehabilitationofthehumansettlementallowingrecoveringthehistoricalaswellasthe culturalmemoryofthecommunityandstrengtheningsomeaspectsofthesocialcapital anditsties,asthebridgingandlinkingnetworks
Finally,thePhDhighlightsandsummarisesthepositiveandnegativeimplicationsofslum upgradingprogramsandsomenecessaryrecommendationsforurbandesign,thesocial capitalthatcanreallybetranslatedintorealresourcesfortheself sustainabledevelopment oflow incomecommunitiesandtheirfuturegenerations
KeyWords
Spontaneoussettlements;urbandesign;socialcapital;localandsustainabledevelopment; socialsustainability
UrbanPlannerArchitect
CostaLopesArquitectos,Luanda|Lisboa
Mar2008-Feb2013
TheatelierCostaLopesArqº(AO)operateswithinthefieldsofarchitecture,urbanism, landscapeandinteriordesign,rangingfromlarge scaledevelopmentsandurban interventionstosingle familyhouses
KeyAreasofResponsibility
Fieldsactionscoordinationinthecontextoflanduseandsocioeconomicsurveys, characterisationofthestateofbuildingsandidentificationofthestateofbuilding'sproperty betweensocialandpatrimonialinterest;
Exhaustiveaccompanimentoftopographicsurveysandinfrastructurescoveringmultiple neighbourhoods leadingtothedevelopmentofplansforrehabilitationandterritorial expansion;
ProjectandClientmanagementinthepreparationofsurveysofurbandevelopmentand building aprojectofsocialresponsibility;
1 SolarVillage(Luanda):https://wwwcostalopescom/portfolio/007/
Structuringofprogrammaticcontentsforprojectsofurbanandterritorialdevelopment;
1 BayofLuandaWaterfront:https://wwwcostalopescom/portfolio/009/ Developmentofprogramcontentsforprojectsofurbanandterritorialdevelopment;in urbanandruralenvironments;
Internalstimulationofmultidisciplinaryteamswithinthedevelopmentofurbanand regionalplanning
(contract)
ChangeController|ServiceDeliveryManager
FujitsuTechnologiesandSolutions,GlobalDeliveryCentre,Lisbon Clients
BPOilCompany
AstellasPharma
KeyAreasofResponsibility
ManagetheemailinboxandtheITchangerequestslists;
EnsuretheachievementofservicelevelagreementsforITchangerequestsprocess management;
ProactivelyactontheservicetoensurethatITchangerequestsareimplementedcorrectly andontime;
ReviewperformanceindicatorsoftheITchangerequestsprocessmanagementinorderto identifyopportunitiesforimprovement;
EnsurethatallITchangerequestsnon standardreceiverelevantupdates;
EnsurethequalityandconsistencyofalltheITchangerequestsrequirements; Whenapplicable,pursuetheapprovalprocessofITchangerequestsinaccordancewiththe agreedproceduresandcustomerpolicies;
ProduceandreviewtheworkinstructionsoftherelevantITchangerequeststreatment; ProvidesupportandsupportforITchangerequestsmanagerofclientmanagementteam andservicedesk;
AdviseperformanceimprovementinitiativesforITservicechangeordersmanagement; Maintaincontactswithvariousservicedeliveryunits:changeordersITmanagers,incidents ITmanagers,problemsITmanager,responsibleandbeneficiariesofITchangerequestsand provisionofITservicesmanagers;
Regularlyattendmeetingswithcustomerrepresentatives;
Reportprofessionallywithallstakeholders,includingrepresentativesoftheclientas needed;
(contract)