01/25 RDM Business News by Redmond Chamber of Commerce & CVB

THE REDMOND CHAMBER OF COMMERCE & CVB

JANUARY 2025

ANNUAL AWARDS BANQUET COMING SOON! RSVP NOW.

REDMOND CHAMBER PREMIER LEVEL SPONSORS

DIRECTOR'S MESSAGE

JANUARY 2025

BY ERIC SANDE, EXECUTIVE DIRECTOR

NEW YEARS RESOLUTIONS

Happy New Year! I hope you all had a joyful holiday season. The Redmond Chamber of Commerce is pleased to have played a part in making Redmond a festive place for the holiday season. Redmond comes to life with festive holiday lights, the Annual Starlight Parade, Holiday Village Market, Tree lighting, Santa’s Mailbox, the Giving Tree and much more, are all part of bringing the community together, both visitors and locals alike. Redmond has grown so much over the years, but the sense of community and local charm still shines as bright as ever. Your Chamber is proud to be a Champion for our community.

Have you set any new year’s resolutions or goals for 2025? The Redmond Chamber will be focusing on our members and being the best Chamber we can be. Throughout the year, we will be reaching out with brief surveys to gather your thoughts to learn more about how we can help your business and to make Redmond the best it can be. We value you and want to make sure we are doing everything we can to make 2025 an outstanding year.

Annual Dinner

We are in full swing with the New Year already and the first event of the year is the Annual Dinner, scheduled for Friday, January 17, at the Deschutes County Fair and Expo, Middle Sister building. This is one of the most exciting events of the year where we announce the Redmond Citizen and Business of the Year, among others. Last year we honored Jerry Keller as our Citizen of the Year, for his dedication to the Redmond community and his commitment to the Redmond Chamber and his support as the emcee of our weekly Coffee Clatters. The Annual Dinner is also our chance to thank our Board members, volunteers, and Ambassadors for their support of the Chamber throughout the year. Of course, you do not want to miss the beautifully sponsored tables decorated by our members. Arriving early is the key, as this event has open seating, and the centerpieces are yours to keep. Tickets are available for $80 per person and RSVP’s are required, so go online at www.visitredmondoregon.com, or call us here at 541-923-5191.

BOARD OF DIRECTORS

JAKE WAARDENBURG STATE FARM INSURANCE PRESIDENT

RYAN CHURCHILL INITIATIVE BREWING 1ST VICE PRESIDENT

JUDY LAPORA

CROOKED RIVER RANCH AND MAINTENANCE 2ND VICE PRESIDENT

Eric Sande Executive Director

The Official Redmond Chamber Business Directory

The 2025-2026 Official Redmond Business Directory and Visitor Guide is scheduled to be in your hands the first half of March. All of our current members will be listed in this piece, and we encourage you to find out how you can increase your exposure in this outstanding publication. Directories are delivered to all of our members and are available at all hotels/motels, the Expo Center, the Redmond Airport and many more locations throughout Central Oregon and the State. We are also including the guide in all of our relocation and visitor packets. For more information, call Connor and he will be happy to work with you.

Happy New Year!

From all of us here at the Redmond Chamber of Commerce and CVB, we wish you a healthy, happy, safe and prosperous New Year!

BRENDA TURNER

BRENDA TURNER CONSULTING PAST PRESIDENT

BEV CLARNO FMR. OREGON SECRETARY OF STATE

SEAN NEARY FITCH & NEARY PC

JENNIFER WERNER ALLIANCE PROFESSIONALS

LAURA GARCIA MAZATLAN MEXICAN RESTAURANT

DEBBIE BUTLER REDMOND INDUSTRIAL PARK

SUSAN SIMONSEN AMERITITLE

MAARTY LEUNEN SUMMIT BANK

RANDY GRAVES REDMOND SENIOR CENTER

Amanda Joe Luelling Events Director Connor Cubic

SUSAN BAKER INDIVIDUAL

TYRELL HOBBS FAIRWAY MORTGAGE

BRADY VELIKONIA KELLER WILLIAMS REALTY CENTRAL OREGON

BRANDI EBNER DESCHUTES COUNTY FAIR & EXPO

Central Oregon Intergovernmental Council

Patrick Germick

334 NE Hawthorne Ave., Bend OR 97701, US

541-280-9611

www.coic.org

A ac - Sandra Golien

Sandy Golien

1832 SW Canyon Drive, Redmond OR 97756, US

541-420-4404

Redpoint Climbing, Co ee & Taps

Dustin Ebel

8222 US HWY 97, Terrebonne OR 97760 503-708-3575

www.redpointclimbing..com

EVENT HIGHLIGHTS

REDMOND OREGON

Reserve Your Advertising Space Today

Promote Your Business in the Ofﬁcial Redmond Visitor Guide & Business Directory 2025-2026

Reach locals, visitors, and businesses across Oregon with an ad in the Redmond Visitor Guide & Business Directory—the only ofﬁcial guide to everything Redmond has to offer.

Why Advertise?

Unmatched Reach: Distributed statewide to key visitor centers, hotels, and attractions. Plus, directly mailed to thousands of residents and businesses.

Year-Round Exposure: A two-year publication ensuring your business stays top of mind.

Diverse Audience: Connect with tourists, local residents, and business leaders seeking services, dining, shopping, and activities in Redmond. Proven Success: A trusted resource visitors and locals turn to for planning their Redmond experience.

We offer options for every budget and goal, from full-page ads to smaller placements. Our design team is available to help ensure your ad stands out.

Advertising with Impact

Your ad will be seen by thousands of potential customers who are actively looking for what your business offers.

Secure Your Spot Today

Email us at info@visitredmondoregon.com to learn more about rates, sizes, and deadlines.

Be part of Redmond’s growth and showcase your business in a guide that connects our vibrant community with the world.

Join us in honoring those individuals and businesses who were outstanding in 2024. This is an exciting evening for Chamber members and the Redmond community to review the year’s accomplishments and look forward to the new year. Attendees will enjoy the wonderfully creative banquet tables decorated by member businesses, great giveaways, and who knows, perhaps you too will be taking home a coveted golden plate of your own!

This event is fun for all, and we, here at the Chamber, look forward to it every year. It’s our opportunity to thank our Chamber Members, and to thank the community at large for outstanding services or products throughout the year. Our member businesses elaborately decorate the tables, and those seated at the table get to keep the gifts and centerpieces.

The Awards Dinner is Friday, January 17 and starts at 6:00 p.m. at the Deschutes County Fair & Expo Center. The cost is $80 per person, and you will need to RSVP online by going to visitredmondoregon.

com, hovering over the Events Tab, clicking on the Awards Banquet page, and registering! The seating is open and tables are not reserved, so arrive early to pick out the best table!

The Redmond Chamber recognized businesses in several categories including the Redmond Citizen of the Year.

Nominations for this year’s awards were accepted through Dec. 20. The Redmond Chamber Executive Board reviewed all nominations before choosing the final award recipients.

Criteria for each category includes:

Citizen of the Year: Any citizen may be nominated for this award, which is selected based on outstanding service to the community in a volunteer capacity outside of his or her business, profession or vocation.

Business

of the Year: This active Redmond Chamber member business should have demonstrated inspiration and resourcefulness in the development of its

TODAY!

business, product and/or service.

New Business or Product: This active Redmond Chamber member business must have recently opened or launched a new product, the development of which shows creativity and imagination.

Customer Service Award: This member business should excel in the area of outstanding service, providing an experience that is truly unique and rewarding to the customer.

We encourage you to be a part of this year’s event as we look at our entire community and recognize what makes it such a great place to live, work, and play.

RSVPs are required to attend this year’s Chamber Awards Banquet. To make a reservation, go to visitredmondoregon. com.

Friday, January 17, 2024

5:00 p.m. DOORS OPEN: 6:00 p.m.

6:30 p.m. AWARDS: 7:00 p.m.

Ask the Expert – Managing Projects Like a Pro

Q: In my job, I’m often in charge of several big projects in various stages of completion, all at once and with large teams of people. I’ve heard about a project management certification but I’m skeptical. Is it worth it? Should I really consider a Project Management Professional (PMP) course or certification to help me up my game?

A: Managing multiple projects simultaneously can be challenging, but PMP training can absolutely equip you with the skills and techniques to handle this workload more effectively. Here’s how:

1. Improved Time Management: PMP courses cover various project-scheduling techniques to help you create realistic project timelines, allocate resources efficiently and prioritize tasks effectively across multiple projects, ultimately enhancing your time-management skills.

2. Enhanced Prioritization Skills: PMP training emphasizes identifying and prioritizing project objectives, deliverables and stakeholders’ needs. By understanding project prioritization techniques, you can make informed decisions about where to focus your time and resources.

3. Streamlined Communication: Effective communication is essential when managing multiple projects. PMP courses cover communication planning, stakeholder analysis and conflict-resolution strategies, enabling you to establish clear communication channels, disseminate information efficiently and address issues proactively across all projects.

4. Risk Management: Managing multiple projects increases the likelihood of encountering risks and uncertainties. PMP training includes in-depth coverage of risk-management processes, such as risk identification, assessment, mitigation and monitoring.

5. Resource Optimization: With limited resources available across multiple projects, resource optimization becomes critical. By learning how to balance resource demands and constraints effectively, you can maximize resource utilization and avoid bottlenecks.

The Center for Business, Industry, and Professional Development (CBIPD) at COCC can help. Led by experienced, PMP-certified facilitator Lynn Jesus, a series of project management in-person classes kick off with a free informative meeting on Wednesday, Jan. 15, 2025. Visit cocc.edu or email cbipd@cocc.edu to learn more.

About the Expert:

Lisa Merritt has more than 25 years of experience in higher education, developing, instructing and facilitating communication courses. She has spent the last four years at COCC as both a credit instructor and program manager in CBIPD. She brings individuals and industries together with talented facilitators to develop success skills.

ECONOMICupdate

OPENING DOORS TO OPPORTUNITY

Submitted by REDI Staff

Senneca Holdings, dba Chase Doors in Redmond, Oregon, is more than just a manufacturing company. It's a local institution with a rich history and a bright future. Recently featured on the Made In Redmond Tour, Senneca /Chase Doors is gaining popularity among the ranks of Redmond’s trades industry cluster and is a company that is set to enhance its reputation as Redmond’s best manufacturing employer.

More than just Doors

Founded by Chase Blum in 1932, Chase Doors initially specialized in insulated walk-in coolers and specialty refrigeration equipment. It was later acquired by Senneca Holdings, a diversified specialty door manufacturer with seven major production facilities across the United States. The Redmond facility operates under the Chase Doors brand and has evolved over the years, broadening its range of doors. Today, it is recognized as one of the foremost manufacturers of high-quality, made-to-order specialty doors.

As the largest specialty door manufacturer on the West Coast, Senneca/Chase Doors produces double-acting traffic doors, flexible PVC roll goods, and strip curtains at its Redmond facility. Employees rotationally mold doors and extrude PVC, completing the entire process from raw materials to finished products all in one location. Chase Doors products can be found in major retailers like Walmart, Target, and Costco, typically positioned between customers and the warehouse. Its PVC refrigeration strips are primarily distributed to major catalog houses such as Grainger, Uline, and McMaster.

A Culture of Mutual Safety

With a workforce of 115 employees, Senneca may not be the largest manufacturing employer in Redmond, but John LaMantia, Director of Operations, is enthusiastic about enhancing the company’s reputation as the best employer in the area. He states, “We aim not only to be the top door manufacturer for our clients but also the best employer for our workforce, ensuring everyone has the opportunity to earn a fair wage and have the time and resources to care for their families.” This vision is supported by fostering a culture of mutual support and adhering to Senneca's mantra: 1) Protect our People, 2) Protect the Customer, and 3) Protect the Business. Initiatives such as The Safety Champion Program empowers employees in leadership roles, while the "Stop for Each Other" emphasizes the importance of looking out for one another.

Why Redmond?

Chase Doors opened its Redmond facility in 1997, choosing the location for its proximity to neighboring communities, a solid population base, and access to railroad spurs for efficient material and product transport. John acknowledges REDI's contribution to Senneca/Chase Doors’ goal of being the best employer in town: “REDI helps us connect with the community and fosters partnerships.”

Interested in learning more?

As Central Oregon experiences growth with more employers entering the market or expanding, the competition for attracting talent intensifies. In response to this challenge, John aims to strengthen Senneca/Chase Doors' reputation through increased community outreach. He extends an invitation to the community: “If anyone is interested in learning more about us, whether for school tours or employment opportunities, please feel free to reach out.”

Connect with John LaMantia and Senneca/Chase Doors by phone at (541) 923-8787.

the ranch NEWS FROM Crooked River Ranch 2024

Christmas Vendor Experience

- by Brenda Cooper

While walking into a beautifully decorated room full of people shopping for Christmas gifts and watching each vendor sell their precious items mostly made by hand, it makes you wonder what kind of person it takes to be a vendor in the CRR Western Christmas Celebration event? In talking with some of them I learned that there were first time vendors and vendors who have done this for several years. A common answer to ‘why would you invest the money and time in to being a vendor?’ is, first we love to craft and create, with the benefit of sharing our products with the community. It’s a time of coming together to socialize with others of the same interest and meet new people on the ranch along with surrounding areas. No matter the weather, people want to get out and CRR offers a relaxed venue to roam around, shop and visit. Living here in the community makes vendors want to support the ranch and participate in the events available to them. A community that gathers, works, and plays together is a safer community, one vendor said. Vendors have the option of setting up the day before or the morning of the event. This is to make it easier and more efficient for the vendor with a larger display. It was said that not only have we become a diverse community, but we are also a close community. Even if they don’t know you, people will help you when you’re in need. This was very apparent in the set up and take down periods where everyone helped each other haul in their items to set up their vendor space and then remove them at closing time.

The CRR Western Christmas Celebration benefits the ranch because it brings folks to the ranch that normally don’t come out here unless they’re golfing, playing tennis, etc. It’s a destination resort in the summer, but this event brings people down here in the off season and is a great boost for all the local businesses. The venue has plenty of free parking without stress.

Along with vendors, there are free Santa Photos sponsored by Crooked River Realty; a free breakfast sponsored by Twin Rivers Community Church; Hayrides, Cookies, Carolers sponsored by the Events Committee and a Golf Pro Shop Open House. There is plenty to do at this family event that is held the first Saturday of every December. Our vendors make this wonderful event even more successful. Come on down to the 2025 CRR Western Christmas Celebration next year. We’ll see you there!

MARKETING memo

By: Connor Cubic

Boost Your Business with Free Marketing Opportunities through the Redmond Chamber of Commerce

When it comes to marketing, small businesses often face unique challenges. Limited budgets, time constraints, and the constant balancing act of managing operations and growth can make it difficult to spread the word about products, services, and upcoming events. That’s where the Redmond Chamber of Commerce can help! As a member, your business has access to valuable, free marketing tools designed to help you reach both the local community and Redmond’s visitors. Here’s how these opportunities can work for you:

1. Weekly “Member Updates” Email

Every week, the Redmond Chamber sends a "Member Updates" email to a growing list of over 1,300 contacts, reaching a wide audience of local businesses, community members, and potential customers. This email is perfect for promoting time-sensitive updates, such as:

Special sales or limited-time offers

Upcoming events and community activities

New services or products your business has introduced Sharing your updates here keeps your brand top-of-mind among fellow Chamber members and helps you reach new potential clients through a trusted source. It’s quick, easy, and one of the most effective ways to create awareness in the local market.

2. Social Media Sharing and Promotion

The Chamber has a strong social media presence across platforms that matter, including Instagram, Facebook, Twitter, and LinkedIn. By tagging or direct messaging us with your most share-worthy posts, we can help amplify your message, reaching a broader audience through:

Instagram/Facebook Stories – Perfect for visually engaging updates, such as new product launches, behind-the-scenes peeks, or highlights from recent events.

Facebook Feed – A great platform to showcase news, initiatives, or promotions with followers who want to stay updated on local business happenings.

LinkedIn – Ideal for professional updates and networking, LinkedIn can expand your business’s reach within a broader community of professionals.

This social media exposure doesn’t just drive followers to your pages; it also strengthens your credibility through association with the Chamber.

3. Monthly “Member Byte” in Chamber Business News

The monthly “Member Byte” provides Chamber members with around 200 words of dedicated space to showcase their business in our Chamber Business News. This free opportunity lets you share a short profile or update with our entire mailing list. It’s an excellent platform to:

Introduce your business to fellow members

Share a noteworthy milestone or achievement

Highlight special offerings or unique services

This feature helps you build brand recognition and trust among other Chamber members and the local community. It's also a great way to remind the community of your ongoing contributions to Redmond.

4. Visitor-Centered Marketing with “Visit Redmond Oregon”

For businesses that attract tourists or cater to visitor experiences, marketing through the “Visit Redmond Oregon” platform offers a tailored approach. You can tap into:

Social Media Sharing on platforms like Instagram and Facebook, where we can promote visitor-focused content such as new attractions, special events, or seasonal promotions.

Quarterly Visit Redmond Email, featuring attractions and events for tourists to experience in Redmond.

This is a fantastic way to bring more foot traffic to your business, boost event attendance, and showcase Redmond as a destination with memorable experiences.

Why These Marketing Channels Matter

For small businesses, these free marketing options provide an essential boost. The reach of the Redmond Chamber’s email and social media platforms can introduce your business to hundreds of new potential customers at no cost. Plus, the targeted nature of each platform ensures your updates reach relevant audiences who are likely to engage and support local businesses.

By making the most of these Chamber-driven channels, your business not only saves on marketing costs but also gains the support of a community that’s rooting for your success. So, don’t hesitate to get involved, and let us help you maximize your membership benefits!

Promote Your Business with the Chamber’s Comprehensive Advertising and Content Solutions

Looking for effective ways to elevate your business and connect with the local community? The Chamber offers a variety of advertising and content creation services designed to maximize your visibility, engage your audience, and drive results. From high-impact email and website ads to professional photoshoots and organic social media promotion, we have the tools to help your business thrive.

Advertise in Our Visitor Center

Capture the attention of thousands of visitors, new residents, and locals by advertising in our Visitor Center Foyer. With 8.5"x11" ad spaces available for just $500 per year, this opportunity places your business in front of a highly targeted audience.

Why it works:

Prime Location: The Visitor Center serves as the hub for Redmond’s tourism and community information.

Targeted Audience: Perfect for realtors, restaurants, bars, and tourism-related businesses looking to attract locals and travelers alike.

Year-Round Exposure: Your ad will remain visible 365 days a year, ensuring consistent

exposure.

Reach a Wide Audience with Email Ads

Leverage the Chamber’s 1,300+ email subscribers to promote your upcoming events and time-sensitive promotions. With above-average open and click-through rates, our email ads offer exceptional value and engagement.

Key Benefits:

Diverse Audience: Reach Chamber members, community leaders, and engaged subscribers.

Perfect for Events & Promotions: Get your message delivered at the right time.

Exclusivity: Only one ad per business per month per placement type, ensuring your message stands out.

How it works:

Ads must be booked in advance, with content submitted at least one week before the run date.

Boost Visibility with Website Advertising

With thousands of monthly visitors, the Chamber’s website is a high-traffic platform ideal for reaching the region’s leading professionals, influencers, and community members.

Highlights:

Custom Placement: Choose up to five pages for your ad to appear, ensuring your message reaches the most relevant audience

(subject to availability).

Flexible Pricing: Ads are priced per month, allowing you to tailor your campaign to your budget and goals.

High Impact: Get your business in front of an audience actively seeking resources and opportunities in the region.

Create Compelling Content with Our Professional Services

High-quality visuals are essential for standing out in today’s digital landscape. Our content creation services include professional photoshoots, engaging social media reels, and a featured organic post on the Chamber’s social media account.

Why Invest in Content Creation?

Professional Photoshoots: Showcase your business, products, or services with stunning, high-resolution images tailored to your brand.

Social Media Reels: Capture attention with short, engaging videos perfect for platforms like Instagram and Facebook.

Organic Social Media Promotion: Your business will be featured in an organic post on the Chamber’s social media accounts, connecting you with a trusted, engaged audience.

Strategic Approach: Work with our team to ensure your content aligns with your marketing goals and resonates with your audience.

The Value:

High-quality content boosts engagement, builds credibility, and drives conversions. Combined with the Chamber’s established audience, your brand will gain meaningful visibility.

Why Advertise with the Chamber?

Established Trust: The Chamber is a recognized and respected resource in the community.

Broad Reach: From email subscribers to website visitors and social media followers, our platforms connect you with thousands of engaged individuals.

Cost-Effective Solutions: Our advertising and content packages provide excellent value for businesses of all sizes.

Diverse Opportunities: Whether you’re promoting an event, building brand awareness, or driving sales, we offer tailored options to meet your needs.

Let’s Elevate Your Marketing!

With our range of advertising and content creation solutions, the Chamber is here to help you grow your business and connect with the community. Don’t miss out on these valuable opportunities to elevate your brand.

Ready to Get Started? Contact us at info@visitredmondoregon.com to learn more, reserve your spot, or book a content creation session. Let’s work together to help your business thrive!

BUSINESS WITH THE LIBRARY

by Liisa Sjoblom, Redmond Community Librarian

Liisa Sjoblom is a Community Librarian with the Deschutes Public Library. If you have a business research need or help finding grants for your nonprofit, contact her at liisas@deschuteslibrary.org or 541-617-7093.

Central Oregon Supports Business

Central Oregon is an ideal place to launch a business, with a thriving entrepreneurial community supported by a robust network of resources. The Deschutes Public Library plays an integral role in this ecosystem, alongside several other organizations that foster business development in Redmond and across the tri-county region:

The Redmond Chamber of Commerce (bit.ly/redmondcc): Serving the Redmond community for over 100 years, the Chamber offers valuable networking and promotional opportunities to businesses of all sizes.

Redmond Economic Development Inc. (REDI) (rediinfo.com): Th is nonprofit organization focuses on fostering economic growth in Redmond, Oregon, by offering resources and support to local businesses and entrepreneurs.

The Center for Business, Industry, and Professional Development at COCC (bit. ly/cocccbi): COCC’s Center offers comprehensive professional development, customizable workforce training, and expert business education to support the growth of current and future business owners. The Small Business Development Center (bit.ly/SBDCCO) is one of its key programs, helping to enhance the region’s economic vitality.

SCORE Central Oregon (score.org/centraloregon): As part of a nationwide network, SCORE provides free, confidential business counseling to entrepreneurs throughout the area, helping them navigate challenges and grow their businesses. BusinessXpress (oregon.gov/business): Th is online portal by the State of Oregon serves as a one-stop resource for starting, expanding, and managing a business in the state.

Business Oregon (oregon.gov/biz): As Oregon’s economic development agency, Business Oregon administers over 80 programs, including grants, loans, and tax incentives, to support business and community growth throughout the state. These organizations, alongside many others, create a dynamic and supportive environment for entrepreneurs to thrive in Central Oregon.

Beyond the Books: Stream Movies with hoopla and Kanopy

When the weather outside is frightful—stay inside and stream a movie on us! The cost of streaming services can really add up, so be sure to check out the free movies available from your library that you can stream using hoopla and Kanopy. Choose from thousands of movies, children’s series, documentaries, and more with both platforms. You can even download the apps to take either with you on the go. Still like DVDs? We have thousands of those, too! Browse the DVD collection on our website.

Redmond Library Update

The Redmond Library is nearing completion and is set to open at the end of January. We are excited to serve the Redmond community in its beautiful new library. The temporary Redmond Library (located at 2127 S Hwy 97) is now closed. Redmond customers: You can hold your library items during the time period between the closure of the temporary library and the opening of the new library; no late fees will accrue. Sign up for “Redmond Library Updates” at dpl.pub/newsletters to be the first to know the official opening date! To get a behind-the-scenes look at the progress, check out our photo album on Flickr.

Bored with Your Board Games? Check Out Something New from Your Library

Amp up your game night with the library! Borrow a puzzle or a board game to play with friends and family; our collection includes something for all ages and interests, from quick-and-easy to complex world-building games. Games can be held for pick-up at your chosen library and checked out for up to three weeks.

NEW BUSINESS

books

Many women-led start-ups struggle to reach the funding, growth, and revenue levels of male-founded businesses. This book empowers women with practical tools to create a compelling pitch, secure funding, and build successful companies that tackle global challenges.

e Reset Mindset by Penny Zenker

Discover a proven three-step method to help you stay focused and adapt to change: Step Back, Get Perspective, and Realign. This approach reduces complexity, simplifies decisions, and unlocks new levels of performance, helping you achieve personal, professional, and leadership goals effectively.