08/24 Redmond Business News by Redmond Chamber of Commerce & CVB

REDMOND CHAMBER PREMIER LEVEL SPONSORS

DIRECTOR'S MESSAGE

AUGUST 2024

BY ERIC SANDE, EXECUTIVE DIRECTOR

SUMMER IS IN FULL SWING

Here we are in August already and September is just around the corner, and that means we are enrolling new participants for Leadership Redmond, Class of 2025! Tuition for this dynamic program is $800 and applications are being accepted until Friday, August 16. I encourage anyone who is interested, to enroll as soon as possible. The Leadership Redmond program introduces participants to some of the dedicated leaders in our community who help make Redmond run smoothly and effectively every day. We work hard to assure the Leadership Redmond program is fun, educational and respects your personal time. Leadership is nine full days from 8am5pm, held on the third Thursday of each month, starting in September and running through May and we offer a limited number of scholarships.

Leadership Redmond is desi gned to ignite interest and involvement in the community. Many of our current leaders in the community are alumni of this dynamic program. Graduates of the program have

become involved in all aspects of leadership throughout our community. Including several Leadership graduates becoming Redmond City Counselors as well as actively participate in all aspects of the community, from service clubs, various commissions, the Redmond Area Parks and Recreation Department Board, Redmond Economic Development Inc., the Airport Committee, Redmond School Board, Redmond Fire and Rescue Board and many more.

The Leadership Redmond program is a partnership between the Redmond Executive Association and the Redmond Chamber of Commerce & CVB. This year will be our 19th year putting on the program. The support of our many generous day sponsors and scholarship providers is what makes the program possible. We would not be able to offer this rewarding program without their support. Currently, we are in need of both Day Sponsors and Scholarship support ($800) and we welcome contributions at any level. If you would like to support or participate in the Leadership Redmond program, please call me at 541-923-5191. Applications are available

BOARD OF DIRECTORS

JAKE WAARDENBURG STATE FARM INSURANCE PRESIDENT

RYAN CHURCHILL INITIATIVE BREWING 1ST VICE PRESIDENT

JUDY LAPORA CROOKED RIVER RANCH AND MAINTENANCE 2ND VICE PRESIDENT

Eric Sande Executive Director

BRENDA TURNER

BRENDA TURNER CONSULTING PAST PRESIDENT

BEV CLARNO FMR. OREGON SECRETARY OF STATE

SEAN NEARY FITCH & NEARY PC

JENNIFER WERNER ALLIANCE PROFESSIONALS

at the Chamber, or by going online at www. visitredmondoregon.com.

Summer is in full Swing

Do you know what the CVB stands for in the Redmond Chamber of Commerce’s name?

The Redmond Chamber is also a Convention and Visitors Bureau. So, what does a CVB do? Essentially, we are the information and resources center for all things tourism and visitor related in Redmond. When someone is interested in bringing a group, convention, wedding, or even a family reunion to Redmond, they typically contact the Chamber/ CVB to ask for assistance with their event.

Some of the services we provide include scheduling venues, requesting room blocks (special hotel room rates), providing ideas for day excursions, activities, referrals, catering, entertainment and providing hospitality bags and more. Our goal is to create an exceptional visitor experience, generate overnight stays, create repeat visitations, and to have guests want to extend their stay. Many of our requests for CVB services come from events hosted at the Deschutes County Fair and Expo or even

outside of Redmond at venues such as Eagle Crest Resort, Brasada, or other destinations near us. While venues outside the city limits do not generating hotel tax revenue, this is our opportunity to boost our economy by showcasing Redmond as an ideal place to shop, eat, drink and to experience our amazing community. As a Visitor Center, we answer endless questions, as we represent the front door, phone and the mailbox of our community. We also represent the region and State, providing information for visitors and locals alike. The Redmond Chamber has years of experience representing our community and we love what we do.

LAURA GARCIA MAZATLAN MEXICAN RESTAURANT

DEBBIE BUTLER REDMOND INDUSTRIAL PARK

SUSAN SIMONSEN AMERITITLE

MAARTY LEUNEN SUMMIT BANK

RANDY GRAVES REDMOND SENIOR CENTER

SUSAN BAKER INDIVIDUAL

MICHAEL HART GOMPERS DISTILLERY

BRADY VELIKONIA KELLER WILLIAMS REALTY CENTRAL OREGON

Amanda Joe Luelling Events Director

Connor Cubic Marketing Director

Evelina Davidson Membership/Finance Director

Leadership Redmond

WELCOME

NEW MEMBERS

Shriners Children's Portland

Dereesa Reid

3101 SW Sam Jackson Park Rd, Portland OR 97239, US

503-221-3456

https://www.shrinerschildrens.org/en/locations/portland

Deschutes Electric

Stephanie Asturias

20550 Harper Rd, Bend OR 97703, US 9166165067 www.deschuteselectric.com

Bradley W Jones, CPA, PC

Bradley W Jones

5295 NW Frank Way, Redmond OR 97756, US 404-405-1799

borntoadd.com

BG4 LLC

LeaAnn Gehrke

BG4 LLC, Estacada OR, US 5035452180 www.bg4.org

Bath Tune-Up

David Lentz

1263 SW Lake Road, Suite 203, Redmond OR 97756, US 541-837-1254

www.bathtune-up.com/bendredmond-or

Curtis Restaurant Equipment

Scott Sayre

20671 NE High Desert Lane, Bend OR 97701, US 5414413400

curtisresteq.com

Marcus Martin

3495 NW 9th St, Redmond OR 97756, US 3074215713

FastSigns of Bend

Ray Wicks

20332 Empire Ave Suite F2, Bend, OR 97703 5416060006

https://www.fastsigns.com/2463/about-us/contact-us/

South Town Glass

Juli Foscoli

2605 SW 1st St. Suite 4, Redmond OR 97756, US 541-516-1042

www.southtownglass.com

Mobile Massage By Joshua M. Holmbo

Josh Holmbo

4891 SW McVey Avenue, Redmond OR 97756, US 541-239-4373

https://jholmbo.abmp.com

BE SURE TO REACH OUT AND SAY HELLO!

NEWS FROM Independence Day Celebration

the ranch

The Crooked River Ranch Way

- by Brenda Cooper

Down in Canyon Village at Macphearson Park was The Brian Hanson Band kicking off the Crooked River Ranch Independence Day Celebration Friday July 5th,2024 at the CRR Annual Barn Dance. This event was from 6:00pm-10:00pm, although the temperatures were near 100 degrees, the community turnout was large, as the sun went down the breeze made it so comfortable. Starting at 6:00pm was a social hour where you could purchase hotdogs or nachos from KDAWGS Food Cart, or a cold adult beverage from Over The Edge Taphouse with their decorated beer garden. Straight up at 7:00pm the entertainment opened with welcoming the crowd, thanking the dedicated volunteers for their help as these events couldn’t happen without them and saying the pledge of allegiance.

This event was sponsored by the Crooked River Ranch Events Committee which invited everyone to come to the park and listen to a great band for no fee to the community. The sound of country music, with Brian Hanson’s magic fiddle playing, went until 10:00pm. The line dancing and two stepping started from the first song until the end of the evening. A family fun event for all to attend.

Bright and early Saturday morning at 7:30am the community volunteers were already lining up the parade participants with 22 entries from commercial floats to Oregon Army National Guard vehicles, the Patriot Pinup, LLC. The Classic Cars kicked off the Independence Day Parade at 10am. With a line of red, white, and blue themed ‘Spirit of America’. The parade route brought them from the Trading Post up Chinook past the horse arena, through bleachers on Clubhouse Rd, then on through the CRR RV Park ending at Chinook and Hays Road.

As the parade ended the Vendor Show in Macphearson Park began. 30 vendors filled the park with all their crafts and products to sell. Despite the high temps the park was packed with shoppers looking for just that right item for them. There was also the annual Lion’s Club BBQ with pulled pork sandwiches and hotdogs for sale. It’s always fun to see the kids try to complete the Crooked River Fired Department obstacle course. There was music played by Me, Myself and I, Don Banich. It’s so nice to hear his music set the tone for the day. And how about those root beer floats sold each year by the Senior Group? Very refreshing on a hot day.

For a nice break indoors, the Quilt Show took place in the Ranch Chapel. Beautiful quilts handmade by the ladies in the quilt club. The quilts were displayed so you could easily see them and the talent that it takes to sew them. There were so many lovely quilts that it was hard to choose a favorite. All in all a family fun annual event here on the ranch, The CRR Independence Day Celebration with a parade, vendor show, classic cars, barn dance and quilt Show. Come join us each year to celebrate the Independence of our good ol’ USA.

Music on the Green, Redmond, Oregon’s beloved outdoor summer concert series, nestled right in Redmond’s backyard. Is set to bring the community together once again with its exciting lineup of performances, starting June 26th.

Hosted in the scenic Sam Johnson Park, this series epitomizes the spirit of summer with its blend of live music, local food trucks, and craft and business vendors. Over the course of six concerts, attendees can look forward to a diverse array of musical acts, making it the perfect family-friendly event. Business vendors will be on-site as well, providing a great opportunity to learn about local enterprises and services.

Whether you’re there to enjoy the music, savor the food, shop for unique crafts, or simply soak up the atmosphere. Music on the Green is the event you won’t want to miss. It’s a chance to relax, connect, and make summer memories. So, mark your calendars for June 26th and get ready to experience one of Redmond, Oregon’s most anticipated summer events.

ECONOMICupdate

Submitted by REDI Staff

REDI WELCOMES NEW BOARD MEMBERS!

Each year, Redmond Economic Development, Inc. holds its general election for its Board of Directors, with new and re-elected board members beginning their term of office in July. The general election consists of filling vacated seats, re-electing directors whose terms have expired and changing the slate of officers.

REDI is pleased to announce the members of the 2024-2025 Board of Directors.

We would like to officially welcome the newly elected Board Members: Sherrill Corbett, Partner with Tonkon Torp, LLP; Allister Schwarzenberger, Operations Manager with Basalite; and Amy Ward, Redmond Campus Director with Central Oregon Community College.

Congratulations to the newly installed Executive Officers of the Corporation:

We would also like to acknowledge those individuals who continue to serve on the REDI Board of Directors. The outcomes and deliverables REDI helps bring to the community could never be realized without the commitment of these board volunteers:

Furthermore, REDI would like to extend our deepest appreciation and many thanks to the outstanding achievements of Michael Fisher, John Nielsen, and Adam Schweitzer who retired their terms of service to the organization this year. We are truly grateful for their tireless service and investment in both REDI and the Redmond community.

Behind REDI is a hard-working volunteer team of engaged and effective leaders. As staff, we are appreciative of the many talents of our Board of Directors and for the contribution of their time and efforts. The REDI board’s diverse background and experience will continue to drive our organization forward. If you would like to comment or have questions regarding our work, Visit us at rediinfo. com, Facebook, and LinkedIn. To contact us directly dial 541-923-5223 or e-mail us at redi@rediinfo.com.

DIAMOND INVESTORS:

PLATINUM INVESTORS:

GOLD INVESTORS:

Smith Rock Electric

Get Ready to Tee Oﬀ at the 35th Redmond Chamber Annual Golf Tournament!

Join us on August 23rd, 2024, for the Redmond Chamber’s 35th Annual Golf Tournament. This year’s event is set against the scenic backdrop of Crooked River Ranch in Central Oregon, promising a day filled with spectacular views and even better company.

Networking,

Fun and Friendly Competition!

Gather your team of four and dive into a day of golfing, networking, and excitement. Whether you’re swinging to improve your handicap or to connect with local businesses, this tournament is the perfect blend of sport and professional networking.

Win

Amazing

Prizes!

Compete for a range of fun and enticing prizes in various categories! From closest to the pin to longest drive, there’s something for every skill level. Consider buying the whole cheat package to advance your team.

Don’t Miss Out – Register Your Team Today!

Slots are filling up fast! Secure your team’s spot and enjoy an unforgettable day on the greens. Visit our website for registration details and more information.

Event Details:

Date: August 23rd, 2024

Time: 7am Breakfast, 8am Shotgun Start

Location: Crooked River Ranch, Central Oregon

Team Requirement: 4 players

BUSINESS WITH THE LIBRARY

by Liisa Sjoblom, Redmond Community Librarian

Liisa Sjoblom is a Community Librarian with the Deschutes Public Library. If you have a business research need or help finding grants for your nonprofit, contact her at liisas@deschuteslibrary.org or 541-617-7093.

Mastering Data Research: Utilizing Reliable Sources and Library Resources

When crafting business and marketing plans, identifying a viable market for your product or service is paramount. Understanding your customers and competitors is crucial at this stage.

Finding credible information can be challenging. While many turn to Google for quick searches, the reliability and currency of such data can be uncertain. It's essential to scrutinize the source of information carefully. Fortunately, there are numerous reliable sources available, including trade associations, government publications at state and federal levels, dedicated market research platforms, and more. The abundance of these resources can, however, be overwhelming.

The Deschutes Public Library offers a valuable solution. Th rough subscription resources curated from reputable sources, the library provides easy-to-navigate websites that compile pertinent data. Additionally, the library curates’ authoritative websites on the Business Resources (https://bit.ly/DPLbiz) page. For personalized assistance, the library also offers individualized research services.

Navigating through the vast array of data sources can be daunting. If you require assistance, consider utilizing the Deschutes Public Library’s Book-a-Librarian service. Th rough this service, librarians conduct thorough research and provide personalized consultations via phone or in-person meetings. To schedule an appointment, call 541-617-7080 or fi ll out the form online at www.deschuteslibrary.org/ask.

Resource Spotlight: AtoZ Databases

Explore the wealth of consumer lifestyle information with AtoZ Databases (https://bit. ly/DPLAtoZ). Th is powerful tool compiles extensive data on demographics, purchasing behaviors, and lifestyle preferences. Perfect for market research, AtoZ Databases features user-friendly search capabilities and detailed reports, enabling businesses to gain deep insights into consumer trends and make informed strategic decisions. Access AtoZ on the library’s Business Resource (https://bit.ly/DPLbiz) page with your library card.

Library of Things: Try It Before You Buy It!

What do a food dehydrator, video conference equipment, and a sewing machine have in common? They’re all available for check out from your library! The Library of Th ings (https://bit.ly/DPLLoT) continues to grow; we have roughly 200 "things" available for check out! There are too many items to list here, so be sure to browse the full collection in our catalog. Items can be checked out for up to three weeks. Library of Th ings kits vary by library location, so the next time you’re in your neighborhood library be sure to check out what’s available.

Picks STAFF

Best Story Wins by Mark Edwards (https://bit.ly/ dpledwards)

"Best Story Wins" by Mark Edwards is a timely guide on using storytelling effectively at work. Whether presenting at a conference or in an elevator chat, storytelling connects emotionally, influencing decisions more than logic. Edwards, a journalist-turned-coach, offers practical techniques to enhance workplace communication through compelling narratives.

Female Founders’ Playbook by Anne Boden (https://bit.ly/ dplboden)

Female Founders' Playbook" explores how women entrepreneurs navigate challenges to build unicorn-status businesses—enterprises valued over $1 billion. Through shared experiences and expert insights from successful female leaders and VC investors, this guide covers every aspect from idea conception to team building and securing investment, inspiring the next generation of female entrepreneurs.

By: Evelina Davidson

MEMBERSHIP update

Greetings To All Of Our Amazing Members!

Are you new to the Redmond Chamber of Commerce, or maybe you have been a member for a while and are wondering if there’s anything you’re missing from your Chamber membership? As the Membership Director, I am greatly honored to be given the opportunity to highlight our top ten tips for making the most of your Chamber membership and getting plugged into the business community. We will go over the first five tips this month. From events, to staying in touch, to getting involved with projects and initiatives across the city…here we go!

Build your business network, be inspired and learn something new at our events. Coming to events is a big benefit of membership, but that doesn’t mean you have to come to everything…we know how busy you are. I recommend starting by booking 1 to 2 events a month for you or your team, and you’ll soon see your network grow and your business relationship develop. Check out our Upcoming Events page on our Chamber website at www.visitredmondoregon.com/chamber-of-commerce/events/ to see what’s coming up so you can better plan for the type of events that you would like to participate in and capitalize on. Or, if you’d like a recommendation from the team, just get in touch and we’ll point you in the right direction and help you make that decision.

Ask the team for introductions.

We’re here to help you meet the right people. Whether you’re looking for collaborations, warm leads, new business friends or suppliers, or are just a little shy with initially approaching new people, reach out and let us know who you’d like to meet and we can make that introduction happen through either email or at one of our many events. We are here to foster and help grow your business relationships so don’t forget to use us as a resource for doing just that.

Let’s chat about your business!

Book a call or set up an appointment with our membership team (aka…me), and we’ll see what help and ideas we can share. The more we know about you and your business, the more we can help, so let’s talk. You can reach me at (541) 923-5191 or at membership@visitredmondoregon.com to set up a time to discuss your business, how we can help promote you, or to discuss membership opportunities in general.

Boost your online business profile.

Use your business profile on our Member Directory to share information about who you are and what you do, plus show off your business by adding images, video and links to your website and social networking channels. It’s also great for SEO, with active Chamber profiles having a much higher ranking on search engines. Go to www. visitredmondoregon.com/chamber-of-commerce/member-login/#myaccount to access our Member Login page and update your profile or contact me at the Chamber for more information and ways you can raise your business page on our platform.

Get involved with the Redmond Chamber.

Getting involved in some of the projects and events we run is a great way to give back to the community, and to be part of something that supports the place we love living and working in. From volunteering at and/or sponsoring one of our many community events like the Annual Awards Banquet, Central Oregon Business Expo, Music On The Green, 4th of July Parade, Redmond Brewfest & Nightglow, Annual Golf Tournament, Trick or Treat on 6th Street, Starlight Parade and Holiday Village Market to hosting a Coffee Clatter, Business After Hours, Ribbon Cutting, etc., getting involved in the Redmond Chamber of Commerce is one of the most effective ways to support our community and to bring exposure to your business all at the same time. If you’re interested in the different ways you or your business can get involved, contact us for more information.

I hope the first five of our top ten tips will be useful in your start to getting the most of your membership with the Redmond Chamber of Commerce. Stay tuned in September for the last five tips! Let us know how we can better serve you and we’ll hopefully see you soon!

Evelina Davidson

Membership & Finance Director

Redmond Chamber of Commerce & CVB

MARKETING memo

By: Connor Cubic

In today's competitive market, mastering sales strategies can make the difference between thriving and merely surviving. Success in sales isn't just about what you sell but also about how you sell it. Here are essential strategies that can elevate your sales game:

Optimize Cash Flow

Managing cash flow effectively is crucial for any business. Utilize cloud-based accounting platforms to keep real-time track of your finances. This approach streamlines your operations and gives you instant access to critical financial data like profit and loss statements and cash flow reports. Consider outsourcing your accounting to third-party experts, such as fractional CFOs and remote bookkeeping teams. These services maintain financial health without incurring high in-house costs, enabling you to focus on growth and strategic planning.

Purchase and Leverage Assets

Owning assets can significantly increase your business's value. While leasing might seem cost-effective initially, purchasing equipment or property adds assets to your balance sheet, enhancing your financial standing. These assets can be financed, allowing you to deduct interest on loans and improve your cash flow. Establishing good credit lines with your bank and suppliers is essential to ensure you have the necessary funds for growth and emergencies. Always consult with your tax advisor to maximize these benefits and ensure compliance with financial regulations.

Develop New Revenue Streams

Diversifying revenue streams is vital for long-term stability. Start by enhancing your current customer experience, as retaining existing customers is less costly than acquiring new ones. A diversified revenue base reduces the risk of relying too heavily on one source of income. Aim to ensure no single customer accounts for more than 20% of your revenue. Leverage your supplier network for referrals and consider strategic partnerships with businesses in complementary industries to reach new customer bases. This approach not only expands your market reach but also builds a robust business network.

Innovate and Adapt

Continuous improvement and adaptation are the cornerstones of a successful sales strategy. Regularly assess your business model and seek new opportunities proactively. Whether through technology upgrades or entering new markets, staying ahead of the curve will set you apart from the competition. Innovation should be a continuous process, driven by feedback from customers, employees, and market trends. This proactive approach helps in anticipating changes and preparing for future challenges.

Work with Advisors

Engaging with business advisors can provide valuable insights and tailored strategies to achieve your professional goals. Advisors offer expertise and an external perspective that can help identify opportunities and threats that might not be apparent from within the organization. Their guidance ensures you stay on track and adapt to market changes efficiently. Regular consultations with advisors can keep your strategy aligned with your business objectives and market conditions.

By incorporating these strategies, you can optimize your operations, manage risks effectively, and drive your business toward sustainable growth and success. Effective cash flow management, asset ownership, revenue diversification, continuous innovation, and expert advice form the backbone of a robust sales strategy. Embracing these elements will help your business thrive in a competitive market.