May 2020 Redmond Chamber Newsletter

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THE REDMOND CHAMBER OF COMMERCE & CVB

BUSINESS NEWS MAY 2020

FREE

VOTE YES ON BALLOT MEASURE 9-133

THE REDMOND CHAMBER OF COMMERCE IS PROUD TO ENDORSE MEASURE 9-133, TO CONTINUE FUNDING FOR THE REDMOND FIRE AND RESCUE DISTRICT RESOURCES FOR YOUR BUSINESS

CORONAVIRUS UPDATES See inside for some resources for your business in this trying time. We've got your back. We'll get through this together.

Redmond Chamber of Commerce & CVB 446 SW 7th Street Redmond, OR 97756


Your Care is Open! Urgent Care & Occupational Health Monday – Friday: 9 am – 7 pm Saturday: 9 am – 4 pm Sunday: 10 am – 4 pm Call ahead to be put in line or just walk-in to be seen. If you have an upper respiratory infection please call ahead.

CALL: 541-548-2899 3818 SW 21ST PLACE, SUITE 100, REDMOND

2 | REDMOND CH A MBER OF COMMERCE & C VB | BUSINESS NE W S | W W W.V ISI T REDMONDOREGON.COM


2020

DIRECTOR’S

message

BOARD OF DIRECTORS JENNIFER WERNER ALLIANCE PROFESSIONALS PRESIDENT

LIGHT AT THE END OF THE TUNNEL

JILL CUMMINGS SUMMIT BANK 1ST VICE PRESIDENT SEAN NEARY FITCH & NEARY PC 2ND VICE PRESIDENT LAURA GARCIA MAZATLAN MEXICAN RESTAURANT PAST PRESIDENT ROXIA THORNTON TODOROFF DESCHUTES FAIR & EXPO CENTER DEBBIE BUTLER REDMOND INDUSTRIAL PARK DAN MOONEY MOONEY MARKETING JERRY KELLER SHINING ENTERPRISES JANITORIAL & CARPET CLEANING DAWN TOOMBS OPEN TO OPPORTUNITIES JOSH WERNER EDWARD JONES INVESTMENTS DEBORA WATTENBURG YOUR CARE BEV CLARNO OREGON SECRETARY OF STATE JOHN MEYER EDWARD JONES FINANCIAL ADVISOR BRENDA TURNER BRENDA TURNER CONSULTING ALEXANDRA GRUBA MEDLINE RENEWAL JOE CENTANNI CITY COUNCIL - CITY LIASON

ERIC SANDE Executive Director

by Eric Sande, Executive Director

Here we are in May and it appears there may be a light at the end of the tunnel for getting life back to normal, but what does that mean? I heard an interesting quote that says, “We may all be in the same storm, but we are not all in the same boat.” Some of us will ride out the storm relatively unscathed and others may not. This is truly an event like none other, but we are all in this storm together, and together we can help each other get through it. The light at the end of the tunnel is going to look different to each of us. The Chamber continues to post links for resources and we will be an active part of Oregon’s re-opening and recovery. The Redmond Chamber continues to be in contact with the Governor’s Office and we are part of the team creating a responsible structure to get businesses opened back up. Governor Kate Brown released the framework to reopen Oregon on April 16, and it provides a sound structure to work with. I was encouraged that individual counties will be part of the decision of when they can reopen. Counties that can meet the criteria sooner will be allowed to open. If you have not seen the Governor’s framework, I have included it so you can understand where we are starting. The framework, along with the Opening Up America Again Guidelines, will lead us forward:

"Governor Kate Brown today introduced her framework for Reopening Oregon: a plan to restart public life and business while maintaining healthy Oregon communities. The framework sets specific prerequisites based on science, which Oregon communities must meet to begin reopening, and also outlines the actions Oregon must take to move forward. “We all want to get back to work and return to normal life as quickly as possible,” said Governor Brown. “But the truth is: the best path forward is a cautious one — a path that proceeds gradually, carefully, and incrementally. A path that relies on science and facts to determine each step forward." In order to begin reopening communities, Oregon must first slow the growth of COVID-19, as well as acquire adequate personal protective equipment to protect health care workers and first responders. Once those prerequisites are met, Oregon can begin to reopen by: • Ramping up COVID-19 testing capacity in every region of Oregon

“While we have to be careful, we also cannot stand still,” said Governor Brown. “The shuttering of an economy at this scale has never happened before. Likewise, the reopening of a shuttered economy of this scale has never happened before. “As we prepare in the months ahead to get Oregon back to work, we must remember the importance of doing so in a smart and deliberate fashion that keeps us moving forward instead of sending us backward.” As we move through the month of May and into June, each day will bring new hope. I know there will be plenty of frustration, but there is a light at the end of the tunnel. As the Governor said, we need to move forward deliberately. Each step we take will be well thought out and based on solid information and input. I encourage you to reach out, share ideas and, most importantly, communicate with others. We are going to get through this together and I look forward to seeing you all again very soon.

• Developing robust contact tracing systems to track and contain COVID-19 cases • Establishing a quarantine and isolation program for new cases

AMANDA GLASSER Finance/Membership Director

JENNA FOX Convention & Visitor Services

GOLD

PLATINUM SILVER

KARA ROATCH Events Director

REDMOND CHAMBER PREMIER LEVEL MEMBERS

BRONZE

CALEB THOMAS Marketing Director

Diana Barker

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WELCOME NEW MEMBERS Willamette Valley Bank Miranda Holloway

503-349-1720 www.wvbk.com/mirandaholloway Bendistillery

Alan Dietrich 541-318-0200

Movement Mortgage

Rochelle Gano 360-281-1642 www.nwmortgagegirl.com Tekneek Architectural Design Studio P.C.

Larry Wright 541-788-2006

Redmond Assembly of God

541-548-4555

SPENCER LAW, LLC

Daniel Spencer 541-323-2323 www.danspencerlaw.com MortgageCouch, Inc.

Matthew Couch 541-678-5005 www.MortgageCouch.com The Arends & Scott Realty Group

Chris Scott 541-999-5614 www.centraloregonvalleybrokers.com Greenwood Painting LLC

Nate Huff 541-699-2940 www.greenwoodpaintingllc. com Blythe Kelly Health & Beauty

MEMBER Cardinal Services

Cardinal Services, a professional employment services firm, is on the front lines of the Coronavirus battlefield when it comes to the current economic struggles of Main Street America. Every one of Cardinal's clients has felt the direct impact of the pandemic's effect on their businesses and their employees. Most companies—big or small—are overwhelmed by the amount of paperwork that is now required to comply with all the emergency regulations issued by the various government agencies. Cardinal understands this burden and wants to help by offering a COVID-19 Business Relief Package in the form of three months of free payroll services with comprehensive reporting support for new customers. "After witnessing the impact of the pandemic on local businesses and their employees, and the challenge of complying with new regulations and government programs, Cardinal wanted to help. Effective immediately, Cardinal is offering a COVID-19 Business Relief Package in the form of three months of free payroll services that include comprehensive reporting," stated Arin Carmack, CEO of Cardinal. "We wanted to find a way to help out our communities. Each Cardinal office has already donated our supply of portable hand sanitizers, and latex gloves to our local hospitals—all we have left are our systems, time, and exper-

bytes

tise," Carmack noted. "This is our way of helping." The COVID-19 Business Relief Package— In addition to three months of free payroll processing, Cardinal will administer the Families First Coronavirus Relief Act (FFCRA), which includes emergency paid sick and family leave. Payroll cost reports for Coronavirus Aid, Relief, and Economic Security (CARES) Act's Paycheck Protection Program are also included. Interested employers should visit www.PayrollCure.com for details.

Latino Community Association

A large group of workers, including many first-responders, are categorically excluded from any financial help at all to cope with the COVID-19 emergency. The Latino Community Association (LCA) is speaking up and taking action to address this injustice. LCA has started a COVID-19 Immigrant Family Relief Fund to prevent these families from amassing debts for rent and utilities, and to afford groceries and gas. "The stimulus payments in the CARES Act exclude anyone without a Social Security number," said LCA Executive Director Brad Porterfield. "Yet millions of immigrant workers who have Individual Tax ID numbers (ITINs) pay taxes like everyone else and deserve financial assistance as jobs are

lost and hours cut." To help immigrant families pay for rent or mortgage, food, and other essentials, LCA was invited by several Oregon and Washington-based private foundations to pursue mini-grants. This generosity ignited LCA to launch a peer-to-peer online fundraising campaign to ask Central Oregon residents to help out. The response has been incredible: a couple of foundations and many individuals reached out to LCA to offer no-strings-attached grants and donations. By mid-April, the funding total reached $103,500. Their campaign goal is $150,000. "With support from generous donors we can deliver financial assistance that will help Latino families in Central Oregon survive this health crisis," Porterfield said. "We are working with our partners to overcome this emergency and prepare for a brighter future ahead." If you would like to contribute to this effort or start a peer-to-peer fundraising page to expand your impact, visit https://latinocommunityassociation.org By mid-April, these donors had contributed to LCA's emergency response: United Way of Deschutes County - $5,000 Umpqua Bank Charitable Foundation $10,500 MRG Foundation - $10,000 The Ford Family Foundation - $10,000

To submit a Member Byte, email your 150 word article to info@visitredmondoregon.com!

It’s a great time to join the Redmond Chamber and a better time to refer a new business! You will get $30 credit for each referral. Ask Amanda for more info.

503-985-9440 blythekelly.com

Email amanda@visitredmondoregon.com

The Essence Yoga Studio and Wellness Center

or call 541-923-5191

Krista Schulte-Roe 541-699-6959 www.essenceyogaredmond.com 4 | REDMOND CH A MBER OF COMMERCE & C VB | BUSINESS NE W S | W W W.V ISI T REDMONDOREGON.COM


(for Jefferson and Crook counties) Central Oregon Health Council - $5,000 M.J. Murdock Charitable Trust - $25,000 Tykeson Family Charitable Trust - $25,000 Individuals and businesses: Peaces by Lauren - $1,000 Anonymous (single donation) - $10,000 Anonymous (several smaller donations) $2,000

Rimrock Trails Treatment Services

Rimrock Trails Treatment Services is honored to receive a $141,915 grant from the Central Oregon Health Council to fund the Bridging the Gap Pilot Project. Rimrock Trails is partnering with Brightways Counseling Group, BestCare Outpatient Treatment Services, select primary care clinics, and the Central Oregon IPA on an 18-month pilot project to significantly increase outpatient behavioral health care access and capacity in Central Oregon. Both access and affordability have been growing barriers to persons getting the treatment they need in the Central Oregon community. Only about 20% of individuals who are referred to treatment by their primary care provider are able to access services in Central Oregon. The barriers to accessing services include limited options, long waitlists, the cost of treatment and insufficient insurance coverage. The grant funds awarded to Rimrock Trails will cover the project costs and the salary of

a Behavioral Health Navigator. The Navigator will manage all referrals coming to the three behavioral health agencies from primary care practices. “We so appreciate the grant funds provided by our valued partners at the Central Oregon Health Council. Having a single point of contact, the Navigator will ensure timely access to specialty behavioral health, high rates of engagement, and close coordination with primary care practices. Patients will no longer ‘fall through the cracks’ when referred from primary care to specialty behavioral health agencies.” – Katie Keck, Rimrock Trails Outpatient Clinical Director In addition, to the Bridging the Gap Pilot Project grant, Rimrock Trails was awarded $5,000 from the Central Oregon Health Council’s COVID-19 Mini-Grant to support their Telehealth Counseling infrastructure. Telehealth Counseling is a practice recognized as a reputable form of counseling that can be provided in the safety and comfort of one’s own home or at a location most convenient to them. The practice is instrumental in ensuring individuals can participate in counseling services and treatment programs are accessible to Central Oregon residents during the COVID-19 crisis. “It is both a great honor and privilege to be able to assist our community partners in their endeavors to care for the health of the communities we serve.” – Macayla Arsenault, Central Oregon Health Council.

home lending

PROUD SPONSOR OF REDMOND YOUTH

purchase—refinance—renovation—construction

Have you ever wondered how you can gift something cool to loved ones, your work team or yourself and benefit a non-profit organization in the process? Well here is your chance! Join us for an online auction of memorabilia, travel and virtual experiences that is now open for bidding until May 19 at 9:00 PM. If you are the highest bidder, you will receive your auction item and authentication certificate shipped directly to your United States address of choice. Access the online auction here: www.asmileforkids.org and click “bid now” on our front page. This will allow you to browse the 21 AMAZING items. Be sure to click each item to see the videos! You can also just scan the QR code to the right, which will take you directly to the virtual auction site. A Smile for Kids is lucky to have this opportunity and during these challenging times, it is wonderful to dream a little. We had originally planned an auction with McMenamins in Eugene, which of course we, like so many other organizations, had to cancel. In light of the cancellation, we have beefed up the number of items and moved it to virtual only. The NFL MVP Helmet and the Neil Young poster can be picked up in the ASK office in Redmond or we can ship to you. The other items will ship directly to you from our partners, Charity Fundraising

(memorabilia) and Winspire Concierge for Travel and Virtual Event arrangements after you have paid the winning bid amount. All proceeds from the virtual auction go to under-resourced kids all over Oregon who suffer severely from self-esteem challenges, due to strong orthodontic needs and ridicule. We fund orthodontic services to remove a large social barrier and as part of the ASK program, we require that the kids (11 to 17 years old) deliver grades at a "C" level or above and 4 hours of community service every month Our ultimate goal is to increase high school graduation rates, add resilience to the child's life, and create upstanders to stop bullying, increase awareness of career options and help people from other marginalized populations in the community. Check us out at www.asmileforkids.org.

Call: 541-923-0910 -or- Text: 541-550-6194

This month’s Words of Wisdom:

Shining Enterprises’ Question of the Month:

Amber Wilson

Home Loan Officer NMLS 257927 CALL 541-699-8844 AmberWilson@UmpquaBank.com UmpquaBank/AWilson HLD17.679

A Smile for Kids

“Help Celebrate Jerry’s Birthday” What is the biggest purchase (It’s August 16th!) you-Ruth regretKeller buying?

Member FDIC Equal Housing Lender

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THE REDMOND CHAMBER OF COMMERCE & CVB IS PROUD TO PRESENT THE

2020-21 REDMOND VISITOR & BUSINESS GUIDE KEEP YOUR EYES OUT FOR OUR NEW AND IMPROVED GUIDE!

01

Generate more business and earn more money with great sales copy

03

Connect with your customers in a way that gets them to buy

02

Organize your website so it communicates the value you offer to your customers

You want to Reach Your Customers... So you'll need a copywriter. Great copywriting is the key to building your business. Hiring one is as easy as 1, 2, 3.

COPYWRITER

DA N I E L L E R A E A N N @ GM A I L .COM | 541- 6 33 - 0 326

W W W.DA NIE LLE H A RRISWRITING.COM 6 | REDMOND CH A MBER OF COMMERCE & C VB | BUSINESS NE W S | W W W.V ISI T REDMONDOREGON.COM


the

yo u r h o m et ow n p r i nt i n g c o m p a ny

The Printing Post owners and staff are sending positive encouragement that everyone is navigating these uncertain times. The health and safety of our employees, customers, partners, friends, and families is our top priority as we strive to help those who are working to keep their business and lives moving forward. Digital Printing

Though our front lobby is closed to the public at this time, we are here monitoring emails and taking calls. The Printing Post has an amazing support staff with Press Pros Printing in Bend. Our companies are fortunate to have the support of such a great community and we are grateful to each and every one of you.

To make social distancing easier, we are offering FREE Pick Up and Delivery to all our Central Oregon clients. Curb-Side Pick Up is available at both our Redmond and Bend locations. Give us a call and we will bring your project to your car.

Delivery

Graphic Design

Should you have a printing need, please contact your customer service representative directly or you may email bern@theprintingpost.com. We are here for you. Our office phone: 541-548-7101 will be answered Monday – Friday 8:00 AM – 4:00 PM or call 541-419-4664 and you will be connected to a staff member.

Owners, Larry & Debra with our HP PageWide XL Plan Printer

Thank you for your patience during these challenging times, we wish you and your families all the best.

Production crew at Press Pros Printing Recognize Charitie from The Printing Post?

Friendly customer service, always!

Two Locations - One Company - Proudly Working Together to Serve You the

yo u r h o m et ow n p r i nt i n g c o m p a ny

498 SW 6th St., Ste. 101 Redmond, Oregon 541-548-7101

20798 High Desert Ln. Bend, Oregon 541-389-7767

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VOTE YES ON BALLOT MEASURE 9-133 The Redmond Chamber of Commerce is proud to endorse Measure 9-133, to continue funding for the Redmond Fire and Rescue District

Redmond Fire & Rescue’s Board of Directors have unanimously agreed to place a five- year local option levy of 27¢ per $1,000 of assessed value on the May 19, 2020 ballot. This is the first time the District has asked voters to approve a local option levy. According to Board President Carroll Penhollow, the additional funds would be used to maintain Redmond Fire & Rescue’s current level of response to fire and medical emergencies, as well as ambulance transport. “A growing and aging population has contributed to a 34% increase in emergency calls in the last 6 years,” said Penhollow. “Passage of the levy would help ensure that the District can continue to respond to each emergency with a minimum of two fully- trained firefighters or medics at all hours of the day or night.” Redmond Fire & Rescue Fire Chief Ken Kehmna says the levy would also help ensure paramedic-level response to all lifethreatening medical emergencies. “Paramedics with Advanced Life Support skills are able to provide procedures on scene that were once only available in emergency rooms,” says Kehmna. “The proposed local option levy would help ensure that we are able to send paramedics with these skills to all life-threatening emergencies.” Eighty-five percent of all calls for service are medical emergencies and, in addition to helping guarantee that all medical calls are responded to by a team of at least

two medics, the levy would help ensure District medical responders are supplied with up-to-date equipment such as cardiac defibrillators, chest compression systems, and other life-support equipment that can substantially improve patient survival rates. The levy would also allow the District to replace out-of-date thermal imagers and expiring breathing apparatus' used by firefighters to enter burning structures to fight fire and save lives. According to Kehmna, if the five-year levy is not approved, the District may need to reduce medic positions, resulting in the elimination of one of the five ambulance teams that currently serve the District each day, or make other operational changes that could delay response time. Without these additional medics, life-saving action at medical emergencies and fires would be delayed. The inability to maintain staffing with the current tax revenue is a result of inflation and increasing operational costs. The cost to the individual property owner of the local option levy would vary depending on the tax assessed value (not market value) of their property. For residential property with a tax assessed value of $200,000, about average for residential property in the District, the cost of a 27¢ local option levy would be $54 per year or $4.50 per month. For more information, contact: Redmond Fire & Rescue Fire Chief Ken Kehmna, (541) 504-5000 ken.kehmna@ redmondfireandrescue.org

Fact Sheet: Board approval. The Redmond Fire & Rescue Board of Directors voted unanimously on January 30, 2020 to place a fiveyear local option levy on the May 19, 2020 ballot. This is the first time the District has asked voters to approve a local option levy. Amount of local option levy request. If approved, Redmond Fire & Rescue’s local option levy would be 27¢ per thousand of assessed property value (not market value). Impact on property owners. The cost to the individual property owner would vary depending on the tax assessed value (not market value) of the property. For residential property with a tax assessed value of $200,000, about average for residential property in the District, the cost of a 27¢ local option levy would be $54 per year or $4.50 per month. Purpose of the funds. Funds generated by the local option levy would be used to maintain the District’s current level of response to fire and medical emergencies, as well as ambulance transport. The population served by Redmond Fire & Rescue has been both increasing and aging, contributing to a 34% increase in emergency calls over the last 6 years. The levy would help ensure the District can keep pace with the increase in call volume. Key facts about the local option levy: Funds from the levy would help ensure paramedic-level response to all lifethreatening medical emergencies. Paramedics with Advanced Life Support skills are able to provide life-saving procedures

8 | REDMOND CH A MBER OF COMMERCE & C VB | BUSINESS NE W S | W W W.V ISI T REDMONDOREGON.COM

on scene that were once only available in emergency rooms. The levy would help ensure continued response to all medical calls by a team of at least two medics. Medical emergencies make up 85% of the calls the District responds to. Levy funds would help ensure medical responders are supplied with up-to-date medical equipment such as cardiac defibrillators, chest compression systems, and other life- support equipment that can substantially improve patient survival rates. Funds would be used to replace outof-date thermal imagers and expiring breathing apparatus used by firefighters to enter burning structures to fight fire and save lives. Impact if the local option levy fails. If the five-year levy is not approved, the District may need to reduce medic positions, resulting in the elimination of one of the five ambulance teams that currently serve the District each day, or make other operational changes that could delay response time. Without these additional medics, life-saving action at medical emergencies and fires would be delayed. The inability to maintain staffing with the current tax revenue is a result of inflation and increasing operational costs. Total tax rate. Redmond Fire & Rescue’s current permanent tax rate is $1.75 per $1,000 of assessed value. If the local option levy of 27¢ is approved, the total tax rate would be $2.02 per $1,000 of assessed value. The District has no outstanding general obligation bonds.


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The Redmond Chamber of Commerce is proud to partner with the City of Redmond to create the Redmond Rallies initiative. We encourage every business owner to go to WWW.REDMONDRALLIES.COM to get connected with vital resources for your business, your employees, and your family.

TOPIC S COV ER ED ON T HE W EBSI T E INC LU DE:

W W W. R E DMON D R A L L IE S .C OM

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ECONOMIC update THE IMPORTANCE OF CULTURE IN TODAY’S WORKPLACE

By Rob Ramaker REDI Board Member and Business Development Manager Express Employment Professionals

When you hear the term company culture what does it mean to you? Google defines company culture as a shared set of values, goals, attitudes and practices which characterize an organization.

This sounds like a very cold definition, so let’s look at it another way. Is company culture about ping pong tables, stocked break rooms, and product discounts? Will perks like these keep folks engaged? How do you define your company’s culture and why is it important? At Express Employment Professionals, we hear quality of life is a big reason for moving to Central Oregon. Quality of life meaning less commuting time, quick access to the outdoors in any season, good school systems, and big city amenities with small town charm. Today’s employees are looking at the mantra of work to live vs live to work. They are looking for organizations and companies that align with their values and needs. Some of the key takeaways we hear from associates include flexible scheduling, compensation, and company values. Rising childcare and housing costs are

forcing families to make tough decisions. Dual income families may need flexible schedules because one of them must pick up the kids from school. If your company culture has defined scheduling as a key priority and core value, associates might be willing to stick it out when times get tough. Retention is key for many businesses today. The need to keep top talent is critical to growth and finding the right fit for your culture is just as important as finding an associate with the right skill set. If flexible scheduling isn’t a core culture value what is? Compensation is a huge part of the equation, loyalty isn’t typically given when basic needs aren’t meet, but when an associate feels valued and connects to the culture many are willing to stick with it during difficult periods of transition. With an extremely tight labor market in Central Oregon prior to COVID-19, businesses, and decision makers were strug-

gling to find qualified associates to fill necessary positions. Utilizing a staffing firm like Express Employment Professionals can help recruiting efforts, but the key to long term engagement is finding associates who buy into the culture of the organization. With turnover costs as high as 150% of the annual salary and workforce budgets stretched, companies need to build a culture where associates feel valued and comfortable communicating about issues that concern them. Today, culture is more about values and communication style than extra perks like free Kombucha and nitro coffee. If you can define your company’s culture and hire associates who buy into the culture you are setting your business up for success. Express Employment Professionals has created a whitepaper on how to define your company’s culture. Find it at rediinfo. com/blog for more info.

DIAMOND INVESTORS:

PLATINUM INVESTORS:

GOLD INVESTORS:

Smith Rock

Electric HOME LENDING AMBER WILSON

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LIBRARIAN on call

STAFF Picks Staff Picks: Read New eBooks without a Wait Using Hoopla

by Graham Fox, Community Librarian

THE LIBRARY MOVES ONLINE What library resources can I use while branches are closed? You can check out eBooks and digital audio books, stream movies, television shows, and more using the library’s many digital resources. We are purchasing more eBooks and audiobooks during this time, and have increased the number of checkouts available each month through Hoopla and Kanopy. I have items due. Will they be late? No. We are extending due dates for all circulating materials. Can I drop off my materials in the book drops? In light of Governor Brown's Executive Order 20-12, we are closing all book drops at our libraries. The order directs all Oregonians to "stay at home to the maximum extent possible." Due dates have been extended on ALL library materials in your possession, so please hold onto them until we re-open. Thank you so much for your patience and understanding. Can I still apply for a library card? Yes! We are processing library card applications during the closure. If you are a Deschutes County resident 17 or older and need a library card, you can apply for one online here by going to www.deschuteslibrary.org, select Login/My Account at the top right, and select Get a Library Card. We

will process applications online, and aim to get a card number to you via email within three business days. Your card number will be sent to you via email. I have a different question. Is there anyone that can help me? While staffing is diminished at this time, we will do all we can to respond to questions and provide assistance. Please be patient, as there may be a delay in answering. Call our main line at (541) 617-7050 or use the Ask a Librarian function.

Sisters’ Librarian Paige Bentley-Flannery (paigeb@deschuteslibrary.org) has put together a great list of eBooks available on Hoopla. You can find all of these titles by going to www.hoopladigital.com and signing up for an account. You’ll need the barcode number on your library card. Bird Summons by Leila Aboulela In her adventurous new novel, New York Times Notable author Leila Aboulela delivers a lively portrait of three women who embark on a journey of self-discovery while grappling with the conflicting demands of family, duty, and faith. The Kissing Game by Marie Harte She's one kiss away from finding Mr. Right! Rena Jackson is ready. She's worked her tail off to open up her own hair salon, and she's almost ready to quit her job at the dive bar. Rena's also a diehard romantic, and she's had her eye on Axel Heller for a while. He's got that tallbrooding-and-handsome thing going bigtime. Problem is, he's got that buttonedup Germanic ice man thing going as well.

View the Library’s Calendar to See Our Online Programs Librarians and our programing team are working hard to get online programs and fun events online for you to take part 142 Ostriches by April Davila in. We’ve got online Book Clubs, Learning Circles, book talk, author events, story Set against the unexpected splendor of times, and more all online! Go to www.dean ostrich ranch in the California desert, schuteslibrary.org, select Calendar, and then select Full Calendar to see all of our online events. You can also check out www.redmondbuzz.com for all of our events as well. more. Our most popular Lynda.com classes in the past have been coding classes, especially those that covered how to setup and Lynda.com is Back! One of our most popular online resources use Wordpress. If you have extra time or just has made its return. Lynda.com has a large want to help increase your tech knowledge collection of well done and easy to follow Lynda.com is the place to be. Head to www. video style classes. The classes mostly focus deschuteslibrary.org to get started. on computer related instruction but have classes on public speaking, writing, and Contact a Librarian and Get Help!

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April Dávila's beautifully written debut conjures an absorbing and compelling heroine in a story of courage, family and forgiveness. Writers & Lovers by Lily King An extraordinary new novel of art, love, and ambition from Lily King, the New York Times bestselling author of Euphoria. Blindsided by her mother's sudden death, and wrecked by a recent love affair, Casey Peabody has arrived in Massachusetts in the summer of 1997 without a plan. Her mail consists of wedding invitations and final notices from debt collectors. A former child golf prodigy, she now waits tables in Harvard Square and rents a tiny, moldy room at the side of a garage where she works on the novel she's been writing for six years. The Book Woman of Troublesome Creek by Kim Michele Richardson The hardscrabble folks of Troublesome Creek have to scrap for everything-everything except books, that is. Thanks to Roosevelt's Kentucky Pack Horse Library Project, Troublesome's got its very own traveling librarian, Cussy Mary Carter. Cussy's not only a book woman, however, she's also the last of her kind, her skin a shade of blue unlike most anyone else.

Even when the physical library is closed we are still here to help! You can call, or email Deschutes Public Library and talk to a librarian by going to https://www.deschuteslibrary.org/services/ask. Business questions, virus questions, or just can’t figure out your app? We’ve got you covered.


Mosaic Medical’s mission is to provide high quality care, accessible to everyone in Central Oregon. In response to the outbreak of COVID-19, we have implemented video and phone visits to meet patients where they are in this challenging time while still offering some clinic services. Whether on the phone, over video, on the MyChart patient portal or in one of our clinics, we are here for you and the community. In addition to primary care, we are

holding virtual behavioral health visits and have launched a behavioral health hotline for our patients. We are also connecting patients to community resources and are able to help anyone in the community sign up for OHP over the phone. Along with a number of our primary care clinics open for necessary in-clinic visits, our dental clinics are still available for urgent dental needs and our new Prineville pharmacy is open for medication needs.

The Mosaic staff supporting these services and many other frontline healthcare workers are going to work each day to care for us, and we owe it to them to do what we can to flatten the curve. Staying home while staying connected will save lives. We need to hold fast now more than ever despite our regional COVID-19 cases looking low. Our physical distancing is working and we can only continue to keep those numbers low if we

stay the course. I urge you to continue to spread this message with your friends and families and please do not hesitate to stay connected and reach out to us at 541-383-3005. Mosaic is here for you and the community. Be safe and stay well, Megan Haase, FNP Chief Executive Officer

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PRESENT THE 22ND ANNUAL CENTRAL OREGON

AND JOB FAIR COME AND MAKE A CONNECTION - September 30 Join the Redmond Chamber of Commerce and Title Sponsor, U.S. Bank, for the 22nd Annual Central Oregon Business Expo and Job Fair, featuring the mayor’s State of the City address, as well as Central Oregon’s only cross industry Job Fair! You will want to make sure your business

is positioned to share your story as well as be ready to take full advantage of growth, changes and business opportunities right here in our community. The U.S. Bank Central Oregon Business Expo will take place Wednesday, September 30, 2020 at the Deschutes Fair and Expo Center from 1pm to 5:30 pm, in the

Middle Sister conference center, following the State of the City Address. This event is the perfect venue to showcase your company’s products and/ or services as well as connect directly with the business community. Applications for booth spaces will be accepted as the event draws closer and will be available online

at www.cobusinessexpo.com. Booth Space fees are $275 for Chamber Members (members of any Central Oregon Chamber qualifies) and $325 for non-members. Premium corner booths are available for an additional fee.

Here are some of our Premier Booth Space Exhibitors:

14 | REDMOND CH A MBER OF COMMERCE & C VB | BUSINESS NE W S | W W W.V ISI T REDMONDOREGON.COM


PRESIDENT’S

message

by Jennifer Werner, Chamber Board President

#REDMONDSTRONG In this time of struggle, our community has truly come together. The ultimate measure of a man is not where he stands in moments of comfort and convenience but where he stands in times of challenge and controversy. —Martin Luther King Jr. What a strange month this has been. I know, I know. Understatement of the year I am sure. Being constantly on guard from this virus, remembering to practice social distancing and worrying about vulnerable loved ones can be overwhelming at times. Then add on the large increase of unemployed individuals and businesses shut down, this pandemic has caused a lot of strain on families and business around. But what I have witnessed during this time is perhaps the best testament to how strong our community is. I have seen many making handmade masks for St. Charles health

care workers and others in need. Rotary Club of Redmond has passed out meals and masks throughout the community. Other programs have popped up to ensure low income families have meals. People are helping out those who are short on funds waiting for unemployment to kick in, sharing their disinfectant wipes and toilet paper, and going shopping for those who are unable to. I have seen words of encouragement on social media, positive messages written in chalk on sidewalks, hearts on doors, and teddy bears in windows. I am so thankful for the dedication of our healthcare workers as well as all the postal workers and other essential workers out there on the front lines keeping our community going. Also, thank you to our city leaders who must make tough decisions to keep our city safe. Let us not forget the

teachers who have had to completely revamp the way they educate our children. It is not easy to start over in the middle of a school year on such short notice. Just dabbling into the homeschooling role brings me to the realization that teachers are champions. All of these amazing programs, acts of generosity and kindness remind me of why I love this town. THIS IS REDMOND. Redmond strong. I am honored to live here. In times of struggle, our community has come together helping others. While these times are hard, we know we can get through it if we look for the positivity and continue lifting each other up. This is just a season. There is a light at the end of the tunnel. We just have to hold on for now. When this is all over, I challenge

you all to continue these acts of kindness. Help that neighbor build their fence. Provide that couple a homemade meal. Support that local business as they open back up. Donate to the non-profits that have been hit hard. Help that young family in need. Together, we will pull through. Tax Tips A lot of businesses have applied and received funding for the PPP loan. Part of the program requires you to keep track of qualified payroll and expenses during this period of time. An easy way to keep track of what you spend the loan on is by putting the money in a separate savings or payroll account. You can reconcile it much easier if it is separate from your general account.

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COFFEE CLATTERS FRIDAYS • 8:30-9:30 A.M.

MEETINGS & events

With Events cancelling, changing, or rescheduling so rapidly, we invite you to go to www.redmondbuzz.com to keep up to date. We also have a new section on RedmondBuzz.com for your Virtual Events!

FOR THE DURATION OF THE COVID-19 EPIDEMIC, THE REDMOND CHAMBER'S COFFEE CLATTERS WILL ALL BE HELD DIGITALLY AS A FACEBOOK LIVE STREAM. JOIN US FRIDAY MORNINGS AT 8:30 AM ON OUR FACEBOOK PAGE!

For more events check out RedmondBuzz Buzz.com


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